Jacqueline Baffour Your Account Number: A-0ED96D35

FLAT 302 Bill Reference: 133153638 (23rd March 2023)

CHORLEY COURT
24
LONDON Your estimated annual cost
E14 6TS
£717.18 a year for electricity
UNITED KINGDOM
This is an estimate based on your expected
annual energy usage, and your current tariff
rates, charges and discounts, including VAT.
Actual billings will vary depending on your
usage and tariff selection. More information
Your energy account about your current tariff can be found
overleaf.

23rd Feb. 2023 - 22nd March 2023

Could you pay less?
Remember - it might be worth thinking
On 23rd Feb. 2023 your previous balance was -£99.58 about switching your tariff or supplier.

For your electricity (on meter point 2700003885264)

Good to know.
1. We have charged you You’re already on our cheapest tariff for
Based on your meter readings.
your electricity usage. We’ll let you know if
this changes.
VAT included.

Emergency numbers
Electricity 21st Feb. 2023 - 20th March 2023 - £81.58
Smell gas?
Call 0800 111 999 (24hrs)
2. We have credited you Power cut?
HM Government Discount 1st March 2023 + £67.00 Call 105 to get help
Energy Bills Support
Your Electricity Distributor is: UK Power
Scheme Networks (0800 316 3105)

3. You have paid

Direct Debit collection - 23rd Feb. 2023 + £9.70

On 22nd March 2023 your new balance is -£104.46

HM Government introduced an Energy Price Guarantee which

limits the price per unit of gas or electricity from October 2022
until April 2023. The Energy Price Guarantee has been applied
to your bill automatically.

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E [email protected]
P 0333 344 2268
 Your Charges In Detail
1 801 122 About Your Tariff
Electricity Supply number S 2700003885264 Prices do not include VAT unless otherwise noted.

Supply Address: Flat 302, Chorley Court, 24, Madeira Street, London, Electricity
E14 6TS Tariff Name Pay Monthly Variable
Postcode area alpha identifier: J
Product Type Green Variable
Pay Monthly Variable (21st February 2023 - 20th March 2023) Payment Method Direct Debit
Unit Rate 66.20p/kWh
Energy Charges for Meter 18K0186051
Standing Charge 31.58p/day (£115.26/year)
21st Feb 2023 7752.0 Smart meter reading Price Guaranteed Until Not applicable
21st Mar 2023 7952.4 Smart meter reading Early Exit Fee None
Estimated Annual Usage 1683.2 kWh
Energy Used 200.4 kWh @ 66.20p/kWh £132.67

Energy Price Guarantee 200.4 kWh @ 31.84p/kWh -£63.81

Standing Charge 28 days @ 31.58p/day £8.84

Subtotal of charges before VAT £77.70

VAT @ 5.00% £3.88

Total Electricity Charges £81.58

£81.58
Total charges for bill

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E [email protected]
P 0808 164 1088
 Contacting us Your Account Number: A-0ED96D35
Bill Reference: 133153638 (22nd March 2023)
Contact us by email and get a response within hours.
Of course, if you need to you can also get a hold of us
Advice and complaints
on the phone, or even by post.
Contact Citizens Advice if you need help with an
Email: [email protected] energy problem - for example with your bills or
Phone: 0808 164 1088 meters, or if you're struggling to pay for the energy
you use. They're the official source of free and
Trading office: UK House, 5th floor, 164-182 Oxford
independent energy advice and support.
Street, London, W1D 1NN
Go to: citizensadvice.org.uk/energy or call their
Please don't hesitate to contact us if you've any
consumer service on 0808 223 1133 Mon to Fri,
questions, comments, or complaints.
9am-5pm

How much did you use? If you feel that our service has not met your
expectations, please get in touch so we can put
Your average electricity usage during this bill period
things right:
was 7.16 kWh/day.
First: Contact our team.
Please visit our website for advice on how to save
Then: If an advisor is not able to resolve your query,
energy in your home.
you can ask for it to be escalated to a specialist or
team leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply
within 5 working days.
If you have followed the above steps, but your
complaint remains unresolved after 8 weeks you can
contact the Ombudsman Service: Energy on 0330
440 1624 or
www.ombudsman-services.org/sectors/energy. This
is a free and independent service whose decisions we
must abide by.
You can read our complaints policy on our website.

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E [email protected]
P 0333 344 2268