Corporate SOP
Corporate SOP
Corporate SOP
PFRDA
Version 1.1
Corporate User Activation Process
Dear User ,
Please Click here to activate your account. Use 096528 as your code to activate your UserId. .
This is system generated email.Please do not reply to this email. For any further queries or assistance, please
contact our customer care at 1800 208 1516 or visit https://enps.kfintech.com/ www.KFintech.com/. Now you can
also download the NPS mobile app from Google Play Store for android (http://bit.do/ewpU8) and Apple Play Store
for iOS by searching "NPS by KFintech CRA".
Sincerely,
# IVR facility is available 24 x 7. Call Centre is available from 8.00 am to 8.00 pm, Monday to Friday and 8:00 am to
2:00 pm on Saturday (Excluding holidays). CRA system access is available 24 x 7.
Figure 1
Dear User ,
Please Click here to activate your account. Use 096528 as your code to activate your UserId. .
This is system generated email.Please do not reply to this email. For any further queries or assistance, please
contact our customer care at 1800 208 1516 or visit https://enps.kfintech.com/ www.KFintech.com/. Now you can
also download the NPS mobile app from Google Play Store for android (http://bit.do/ewpU8) and Apple Play Store
for iOS by searching "NPS by KFintech CRA".
Sincerely,
# IVR facility is available 24 x 7. Call Centre is available from 8.00 am to 8.00 pm, Monday to Friday and 8:00 am to
2:00 pm on Saturday (Excluding holidays). CRA system access is available 24 x 7.
Figure 2
3. User Activation page will be opened
Figure 3
Dear User ,
Please Click here to activate your account. Use 096528 as your code to activate your UserId. .
This is system generated email. Please do not reply to this email. For any further queries or assistance, please
contact our customer care at 1800 208 1516 or visit https://enps.kfintech.com/ www.KFintech.com/. Now you can
also download the NPS mobile app from Google Play Store for android (http://bit.do/ewpU8) and Apple Play Store
for iOS by searching "NPS by KFintech CRA".
Sincerely,
# IVR facility is available 24 x 7. Call Centre is available from 8.00 am to 8.00 pm, Monday to Friday and 8:00 am to
2:00 pm on Saturday (Excluding holidays). CRA system access is available 24 x 7.
Figure 4
5. User enter activation code in‘Activation code’ box
Figure5
Figure6
7. New password create page will be opened
Figure7
Figure8
9. And Click on the ‘Submit button’
Figure9
10. After submission ‘User created successfully’ and the page Re-directed to
https://cra.kfintech.com/
Figure10
CBO Online and Offline codes also need to be activated in this way.
Process Flow for Creation of Additional User ID
User need to type URL: https://cra.kfintech.com/ and will select below details forlogin intoCRA
system
Password:
Captcha Code
Corporate Head
Office
After clicking on the submit button, activation link will be sentto registered email ID. Corporate has
to activate the code and reset the password of his own choice ex. (Bharat@321) password should be
of minimum eight digits (special character,numerical, small alphabet and one Capital alphabet letter)
Further, Corporate can create as many as user id with corporate domain email id.
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Bulk Employee verification
Step 1 – Visit CRA Portal https://cra.kfintech.com and enter user id and password to log in and view
dashboard as below.
Step 2- Click on KYC Verification menu and submenu as “Bulk Employee Verification”
Step 3- After clicking, below page will appear. Firstly, user has to download the employee verification
pending list as on date or date wise
Step 4- Then, user will click on below section tab Employee Verification Pending List Upload to verify the
bulk PRANs by uploading the file into the system. Sample template is available as below.
Step 5 - Once the file the uploaded successfully with appropriate status PRANs’ employee verification is
completed.