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    Aia Group Limited Job Description: (Effective Date: 06/2022)

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    Ayush Jatpuriya
    This document provides a job description for a Project Manager (Service Transition) position at AIA IT (M). The role is responsible for planning and coordinating service transitions between AIA's local IT teams and a new vendor across six markets. This includes managing the transition project, ensuring objectives are met, defining quality and risk plans, and leading knowledge transfer. The position requires experience in outsourcing transitions, communication skills, and knowledge of the insurance industry.

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    © All Rights Reserved
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    Aia Group Limited Job Description: (Effective Date: 06/2022)

    Uploaded by

    Ayush Jatpuriya
    31 views2 pages
    This document provides a job description for a Project Manager (Service Transition) position at AIA IT (M). The role is responsible for planning and coordinating service transitions between AIA's local IT teams and a new vendor across six markets. This includes managing the transition project, ensuring objectives are met, defining quality and risk plans, and leading knowledge transfer. The position requires experience in outsourcing transitions, communication skills, and knowledge of the insurance industry.

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    This document provides a job description for a Project Manager (Service Transition) position at AIA IT (M). The role is responsible for planning and coordinating service transitions between AIA's local IT teams and a new vendor across six markets. This includes managing the transition project, ensuring objectives are met, defining quality and risk plans, and leading knowledge transfer. The position requires experience in outsourcing transitions, communication skills, and knowledge of the insurance industry.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views2 pages

    Aia Group Limited Job Description: (Effective Date: 06/2022)

    Uploaded by

    Ayush Jatpuriya
    This document provides a job description for a Project Manager (Service Transition) position at AIA IT (M). The role is responsible for planning and coordinating service transitions between AIA's local IT teams and a new vendor across six markets. This includes managing the transition project, ensuring objectives are met, defining quality and risk plans, and leading knowledge transfer. The position requires experience in outsourcing transitions, communication skills, and knowledge of the insurance industry.

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    AIA GROUP LIMITED

    JOB DESCRIPTION
    (Effective Date: 06/2022)

    Company Name: AIA IT (M)


    Position Title: Project Manager (Service Transition)

    Department / Regional CTO Office


    Functional Area:
    Reports to: Regional Chief Technology Officer
    Job Grade/Level CB6 (Fixed Term)
    Work Location: Malaysia
    Geographical Six Group Managed Markets; Indonesia, Philippines, Sri Lanka, Taiwan, Cambodia, and
    Responsibilities: Myanmar
    Position The role provides the overall planning for service transition and coordinate the required
    Objective: This resources to enable the changes to be made with minimum disruption to IT services.
    statement should be a
    general summary of
    The role will work alongside the Group Managed Markets (GMM) project management
    the responsibilities
    listed in the next team to ensure that the shift of services from local Information Technology (IT) team to the
    section. new vendor are successfully transitioned. Ensuring that the transitions of in-scope systems
    and services are implemented according to schedule, budget and committed benefits.

    Roles and • Management of the transition project including task and timeline planning, deliverables
    Responsibilities from the project, knowledge transfer in terms of documentation and training, and
    Describe specific key resource planning
    functions of the
    position or the • Ensure that project objectives including requirements on scope, budget, schedule,
    essential areas of resources, quality, and risks are achieved
    responsibilities, listing • Manage stakeholders through the transition by providing updates/communication and
    the most important raising critical issues requiring decision with sponsors in a timely manner
    first.
    Begin each statement • Define the project quality, risk, communication, and change management plans
    with an action verb. • Define and implement the Operating/Service Level Agreements for services to be
    Describe what, how, transitioned to the new vendor.
    and why
    role/responsibility is • Work with procurement and legal teams and manage vendor relationship during the
    performed. project
    Indicate average • Lead project team to perform all project tasks and deliverables within time and budget;
    percentage of time
    each responsibility
    Be responsible for project delivery
    takes. • Engagement with team leads to ensure smooth and timely transfer of knowledge

    Financial and • Transition of BAU support services for in-scope systems within the approved budget,
    Non-Financial schedule, and committed benefits
    Measures: • Transitioned services are performed within the agreed Service Levels

    1
    Communication Collaboration required with the following:
    Requirements ▪ AIA Group
    Internal/External ▪ AIA GMM
    ▪ AIA PH Group / Functional Groups and Departments
    ▪ Vendors
    ▪ Business Partners
    ▪ Service providers
    ▪ Other stakeholders necessary to perform the job effectively
    Minimum Job • Must have proven experience in managing outsourcing / offshoring transitions
    Requirements: (migration/transition work from different locations)
    • University degree in Business, Finance, IT (or related fields) are preferred
    • Excellent English and Filipino communication and presentation skills.
    • Knowledge or experience in insurance business across product is preferred (sales,
    customer relations, operation, reporting)
    • Excellent interpersonal, communication, leadership and influencing skills
    Reporting
    Structure and
    Supervisory /
    Managerial
    Responsibilities
    Attach
    organization
    structure, if
    available:

    I have reviewed this job description and have determined that it accurately reflects this position.

    Position Holder: Immediate Supervisor/ Manager:

    ______________________________ ______________________________
    Name: TBD Name: Rhoneil Aguirre
    Title: Service Transition Manager Title: Associate Director, Technology

    The above statements are intended to describe the general nature and level of work being performed by incumbent
    assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties and skills
    required of incumbent so classified. Reasonable accommodations to essential functions of the job will be made if
    appropriate.

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