SAP ERP, private edition tailored option

Service Description Guide

General
This Service Description Guide applies only to the SAP ERP, priv ed, tailored op services to which Customer is subscribed.
Any documents referenced herein are available upon request. For the avoidance of doubt, all non-productive development
(“DEV”), testing, and quality assurance (“QA”) may only be conducted in non-production environments.

SAP reserves the right to reasonably limit the use of the services set forth in the Roles and Responsibilities Documentation
(made available to you upon request or on the SAP website) initiated via a service request if Customer’s use is
unreasonably excessive. If any such limitation is imposed, Customer’s usage shall be reviewed and assessed with
Customer.
The Subscription Software to which Customer is subscribed is subject to the Release Strategy, available at
https://support.sap.com/releasestrategy. Customers must use a version or release of the Subscription Software, which is
covered by Mainstream Maintenance or Extended Maintenance, if applicable. Customer acknowledges and agrees that
certain versions or releases of the Subscription Software may only be available until an earlier date than 2030 or even
2027. Details on availability and support of such versions or releases are included and updated as per the Release
Strategy.
All references to “Licensee” in this Service Description Guide shall mean “Customer.”
This Service Description Guide was last updated on September 12, 2022. It is effective between Customer and SAP as of
the effective date of the ordering document.

SAP HANA Runtime

SAP HANA, runtime is a runtime database licensed for use with certain SAP ERP, priv ed, tailored op packages (“HANA
Runtime”). All SAP ERP, priv ed, tailored op packages licensed with HANA Runtime are subject to the following terms.
HANA Runtime and the additional Subscription Software components included in HANA Runtime may only be used in
conjunction with Customer’s use of SAP ERP, priv ed, tailored op packages. HANA Runtime includes the limited use of
the following additional Subscription Software components as set forth herein: (i) SAP HANA Platform; (ii) SAP HANA Data
Warehousing Foundation (limited solely to Data Distribution Optimizer and Data Lifecycle Manager components); (iii) SAP
HANA Rules Framework; (iv) SAP HANA, data privacy option; (v) SAP HANA, predictive option; (vi) SAP HANA, spatial
and graph option; (vii) SAP HANA, search and text option; (viii) SAP HANA, Smart Data Quality (“SDQ”); (ix) SAP Smart
Data Integration (“SDI”); and (x) SAP HANA, native storage extension.

SAP HANA Platform includes the HANA Studio, Cockpit and Web IDE components. All data modeling, distribution, creation
and extension of data structures, including tables and virtual tables via Smart Data Access used in HANA Runtime must
be performed via the SAP ERP, priv ed, tailored op Cloud Service. Data Access used in HANA Runtime must be performed
via the SAP ERP, priv ed, tailored op Cloud Service. Use of SDI is limited solely to loading data into HANA Runtime or the
SAP ERP, priv ed, tailored op Cloud Service. Data may be loaded from an appropriately licensed Data Source via SDI or
via SAP ERP, priv ed, tailored op Cloud Service interfaces. SDI may also be used with Smart Data Access in a data
federation scenario. Notwithstanding anything to the contrary, data may not be distributed from one SAP ERP, priv ed,
tailored op package to another at the HANA database level.
Customer may export data, using licensed SAP tools, to be used solely within one or more of the following: (i) SAP HANA,
enterprise edition; (ii) SAP HANA, standard edition; (iii) SAP Cloud Platform, SAP HANA service; (iv) SAP HANA Cloud;
(v) SAP HANA, EE Cloud; and/or (vi) SAP Data Warehouse Cloud.
Use of the SAP HANA Studio, Cockpit and Web IDE components is limited solely to administering, monitoring and
creating custom views for the HANA Runtime database instance. All reporting must be performed via the SAP ERP, priv
ed, tailored op Cloud Service or via custom views created using HANA Studio or Web IDE. Such custom views may be
accessed by SAP business intelligence (“SAP BI”) tools or non-SAP business intelligence tools that are certified by SAP,
as set forth in the SAP Certified Solutions Directory available at
https://www.sap.com/dmc/exp/2013_09_adpd/enEN/#/solutions?filters=v:326;v:405;v:352;v:86a26c34-126d-4a6d-a3c5-6c73deca1020.

HANA Runtime includes the optional, limited use of the following on-premise components: SAP Data Integrator (“DI”) and
SAP Landscape Transformation replication server (“SLT”). Use of DI and SLT is limited solely to loading data into HANA
Runtime or the SAP ERP, priv ed, tailored op Cloud Service.

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SAP HANA Runtime for BW
SAP HANA, runtime for SAP BW is a runtime database licensed for use with SAP BW/4HANA Cloud, priv ed, tailored op
and SAP BW NetWeaver Cloud, priv ed, tailored op packages (“HANA Runtime for BW”). SAP BW/4HANA Cloud, priv ed,
tailored op and SAP BW NetWeaver Cloud, priv ed, tailored op packages licensed with HANA Runtime for BW are subject
to the following terms. HANA Runtime for BW and the additional Subscription Software components included in HANA
Runtime for BW may only be used in conjunction with Customer’s use of SAP BW/4HANA Cloud, priv ed, tailored op and/or
SAP BW NetWeaver Cloud, priv ed, tailored op packages.
HANA Runtime for BW includes the limited use of the following additional Subscription Software components as set forth
herein:
(i) SAP HANA Platform;
(ii) SAP HANA Data Warehousing Foundation (limited solely to Data Distribution Optimizer and Data Lifecycle Manager
components);
(iii) SAP HANA Rules Framework;
(iv) SAP HANA, native storage extension.
SAP HANA Platform includes the HANA Studio, Cockpit and Web IDE components. All data modeling, distribution, creation
and extension of data structures, including tables and virtual tables via Smart Data Access used in HANA Runtime for BW
must be performed via the SAP BW/4HANA Cloud, priv ed, tailored op or SAP BW NetWeaver Cloud, priv ed, tailored op
Cloud Service.
Customer may export data, using licensed SAP tools, to be used solely within one or more of the following:
(i) SAP HANA, enterprise edition;
(ii) SAP HANA, standard edition;
(iii) SAP Cloud Platform, SAP HANA service;
(iv) SAP HANA Cloud;
(v) SAP HANA, EE Cloud; and/or
(vi) SAP Data Warehouse Cloud.

Use of the SAP HANA Studio, Cockpit and Web IDE components is limited solely to administering, monitoring and creating
custom views for the HANA Runtime for BW database instance. All reporting must be performed via the SAP S/4HANA
Cloud, priv ed, tailored op Cloud Service or via custom views created using HANA Studio or Web IDE. Such custom views
may be accessed by SAP business intelligence (“SAP BI”) tools or non-SAP business intelligence tools that are certified
by SAP, as set forth in the SAP Certified Solutions Directory available at
https://www.sap.com/dmc/exp/2013_09_adpd/enEN/#/solutions?filters=v:326;v:405;v:352;v:86a26c34-126d-4a6d-a3c5-
6c73deca1020.

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CORE
SAP ERP, priv ed, tailored op
Usage Metric Full Use Equivalent (FUE)

Explanation of Full Use Equivalent is the aggregation method by which Customer may allocate individuals access to the
Usage Metric Cloud Service in accordance with the ratios set forth below:
1 FUE = 0.50 SAP ERP, Developer Access
1 FUE = 1 SAP ERP Cloud for advanced use
1 FUE = 5 SAP ERP Cloud for core use
1 FUE = 30 SAP ERP Cloud for self-service use
Customer may allocate each FUE to any one of the use types and may change the allocation during the
subscription term. A Full Usage Equivalent cannot be divided between or among different use types.

ERP Cloud for self-service use

For ERP Cloud for self-service use, Authorized Users (as defined in the GTC) are permitted to use the
following solution capabilities of SAP ERP, priv ed, tailored op:
Maintenance Execution (ERP)
Maintenance Demand Processing (ERP)
Travel management (ERP)
Time Sheet (ERP)
Organizational Structure Management (ERP)
Material requirements planning (ERP)
Production Execution (ERP)
Production Control (ERP)
Self-Service Requisitioning
Goods Movement (ERP)
Delivery Management (ERP)
Physical Inventory
Warehouse Management (ERP)
Transportation Management (ERP)
Available to Promise (ERP)
Batch Management (ERP)
Serial Number Management (ERP)
Handling Unit Management (ERP)
The ERP Cloud for self-service use also covers display use rights and approval use rights for all solution
capabilities of ERP, priv ed, tailored op.

ERP Cloud for core use

For ERP Cloud for core use, Authorized Users (as defined in the GTC) are permitted to use the following
solution capabilities of SAP ERP, priv ed, tailored op:
Maintenance Planning (ERP)
Maintenance Execution (ERP)
Maintenance Demand Processing (ERP)
Travel management (ERP)
Time Sheet (ERP)
Organizational Structure Management (ERP)
Sales and Operations Production Planning (ERP)

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 Material requirements planning (ERP)
Capacity Planning
Production BOM Management
Recipe/Routing Management
Production Execution (ERP)
Just-In-Time Processing (ERP)
Kanban
Production Control (ERP)
Repetitive Manufacturing (ERP)
Subcontracting (ERP)
External Processing (ERP)
Quality Planning (ERP)
Quality Improvement (ERP)
Quality Inspection (ERP)
Product Development Foundation (ERP)
Project Financials Control (ERP)
Project Logistics Control (ERP)
Variant Configuration (ERP)
Foreign Trade (ERP)
Claims, Returns and Refund Management (ERP)
Price Management (ERP)
Sales Quotation Management (ERP)
Sales Rebates Management (ERP)
Sales Monitoring and Analytics (ERP)
Sales Master Data Management (ERP)
Sales Contract Management (ERP)
Sales Order Management and Processing
Sales Billing (ERP)
In-House Repair (ERP)
Complaints management (ERP)
Service Parts Warehousing (ERP)
Warranty Management (ERP)
Service Contract Management (ERP)
Service Request Management (ERP)
Service Order Management (ERP)
Service Fulfillment (ERP)
Service Billing (ERP)
Self-Service Requisitioning
Goods Movement (ERP)
Delivery Management (ERP)
Inventory Analytics and Control (ERP)
Returnable Packaging Logistics
Empties Management
Physical Inventory

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 Warehouse Management (ERP)
Transportation Management (ERP)
Available to Promise (ERP)
Batch Management (ERP)
Serial Number Management (ERP)
Handling Unit Management (ERP)
The ERP Cloud for core use also covers display use rights and approval use rights for all solution
capabilities of ERP, priv ed, tailored op.

ERP Cloud for advanced use

For ERP Cloud for advanced use, Authorized Users (as defined in the GTC) are permitted to
use all solution capabilities of SAP ERP, priv ed, tailored op, inclusive of display and approval use rights.

SAP Developer Access

Use is allowed by the number of individuals included in
the licensed level (usage metric limitation) who are
authorized to access the development tools provided
with the licensed ERP Enterprise Management
Software for the purpose of making ABAP Addons to
any ERP Cloud, priv ed, tailored op packages.

Block size 1 FUE

Additional SAP ERP, priv ed, tailored op includes includes use rights to the following software components,
Terms & subject to infrastructure being licensed separately:
Conditions SAP Cloud Connector (installed on a separate server, available on customer request),
SAP Data Services Agent (installed on a separate server, available on customer request)*,
SAP Web Dispatcher (installed on a separate server)
SAP Data Provisioning Agent (installed on a separate server, available on customer request).
SAP Analytics Cloud Agent (installed on a separate server, available on customer request).*

*Customer is required to obtain a subscription to the associated SAP Cloud Service

Cloud Feature(s). SAP ERP Cloud, priv ed, tailored op includes limited use of the following Cloud
Feature(s), which may only be used in conjunction with the Cloud Service, subject to the infrastructure
being licensed separately:

Forms as a Service by Adobe. Customer may make up to 2,000,000 Forms Requests per year in Forms
as a Service by Adobe for no additional fee. A single Form Request is counted for each document with up
to five (5) pages created using this Cloud Feature. The number of Form Requests for a document created
with more than five (5) pages is calculated by dividing the total pages of the document by five (5). If the
result of the calculation is not a whole number, the remainder shall be counted as a single Form Request.
Form Requests for which a number of pages cannot be determined (e.g., digital signature request) are
counted as a single Form Request. A contract year is a 12-month period beginning on the first day of the
Subscription Term or its annual anniversary.

For the avoidance of doubt, (i) Cloud Features are provisioned on the SAP Cloud Platform or other multi-
tenant cloud platform in a separate cloud instance/environment and in a different data center location,
from ERP, priv ed, tailored op Systems, (ii) Cloud Features do not include the same service elements that
apply to the ERP, priv ed, tailored op Systems and (iii) the Service Level Agreement does not apply to
Cloud Features.

Additionally, this package includes SAP NetWeaver.

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 Central User Administration. Where Customer has multiple systems, Customer shall utilize Central
User Administration to monitor and maintain individual user IDs consistently across those systems.
Alternatively, Customer shall manually monitor user IDs across its various systems. Customer shall
remain within the Usage Metric and volume limitations indicated in the Order Form and any use outside of
this scope as a result of duplicated individual user IDs may subject Customer to additional fees.

Single Sign-On:
ERP, priv ed, tailored op supports authentication/single sign-on features integrated with the Customer’s
existing Microsoft Active Directory. If the Customer is using SAP GUI, Secure Login Client has to
be activated for use with SAP GUI to enable the integration.

SAP ERP, Digital Access, priv ed, tailored op

Usage Metric Document

Explanation of Document is a record of commercial transactional data managed via the Cloud Service. For this Cloud
Usage Metric Service, the types of records that are counted as Documents are set forth below,
Sales Document means:
(i) a line item record that represents the material and/or service being sold or quoted; and/or (ii) a record
that represents an individual order/release against a scheduling agreement which indicates the material
and/or service being sold.
Purchase Document means:
(i) a line item record that represents the material and/or service being ordered or requested; and/or (ii) a
record that represents the release against a scheduling agreement which indicates the material and/or
service being procured.
Invoice Document means:
a line item record that represents the material and/or service being billed. For SAP ERP Cloud, Digital
Access only, an Invoice Document shall also include a line item record that represents a description of the
material being purchased, including the material name, number and quantity of the material.
Manufacturing Document is:
(i) a record which represents the production-related details associated with manufacturing a material,
including: the type, quantity and color of what to produce, when to produce it, where to produce it and/or
other distinguishing characteristics; and/or (ii) a record that represents a confirmation which indicates the
status of the processing activities associated with manufacturing orders.
Material Document means:
a line item record that represents a specific material being received, issued or transferred to, from or within
a storage location or plant.
Quality Management Document means:
(i) a record that represents the details of a nonconformance being reported including the information
required for problem solving; and/or (ii) a record that represents results of an inspection. For SAP ERP Cloud
Digital Access edition only, a Quality Management Document shall also include a record that represents
the details of a nonconformance.
Service & Maintenance Document means:
(i) a record that represents the details of work to be performed including the information needed to plan,
execute and bill for a service or maintenance request; and/or (ii) a record that represents the details of a
problem being reported including the information required for problem solving; and/or (iii) a record that
represents the status of the processing associated with service orders and maintenance orders; and/or (iv) a
record that represents a claim by a customer for repair or replacement or compensation for under -
performance, pursuant to terms in a warranty document.
Financial Document means a record that represents accounting information in a
financial journal
Time Management Document means:
(i) a record that represents an employee’s time worked and assigned to business related objects; and/or
(ii) a record that represents deviations from an employee’s assigned work schedule and/or pay rate.

Block size 1000

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 Additional This Service grants (a) humans a right to use SAP ERP for Enterprise Management, priv ed, tailored op
Terms and (“SAP ERP Cloud, priv ed, tailored op”) through Non-SAP Application(s) that is/are directly integrated to
Conditions SAP ERP Cloud, priv ed, tailored op without the need to be licensed as a “FUE” (b) non-humans (e.g.
bots, sensors, chips, devices, etc.) a license to Use SAP ERP Cloud, priv ed, tailored op directly or through
Non-SAP Application(s) that is/are directly integrated to SAP ERP Cloud, priv ed, tailored op and without
the need to be licensed as a FUE. Solely for purposes of SAP ERP Digital Access:
• SAP ERP Cloud, priv ed, tailored op shall not include SAP Business Warehouse Software.
• “Non-SAP Application(s)” means: (a) any technologies for which Customer has secured an
appropriate license from an entity other than SAP, SAP SE, and/or any of its/their subsidiaries and/or
distributors (excluding when used solely as a Connectivity App between an SAP Application and SAP
ERP Cloud, priv ed, tailored op and further excluding when used as a User Interface for SAP ERP Cloud,
priv ed, tailored op); and/or (b) SAP Technology Solutions.
• “User Interface(s)” means any technology that (a) Customer owns and/or for which Customer has
secured appropriate rights to use and (b) is used to develop/manage user interaction features and
characteristics for SAP ERP Cloud, priv ed, tailored op. For the avoidance of doubt, User Interfaces for
SAP ERP Cloud, priv ed, tailored op shall be deemed part of SAP ERP Cloud, priv ed, tailored op and
therefore require human users using SAP ERP Cloud, priv ed, tailored op via such User Interfaces to
have a “Named User” and/or “User” license for SAP ERP Cloud, priv ed, tailored op, as applicable.
• “SAP Technology Solution(s)” means SAP NetWeaver Foundation for Third Party Applications, SAP
Business Technology Platform (excluding when used solely as a Connectivity App between an SAP
Application and SAP ERP Cloud, priv ed, tailored op), SAP Signavio Solutions and SAP Process Insights
[including any renamed and/or successor versions of any of the foregoing made generally available by
SAP (if any)].
• “Connectivity App(s)” means any integration technology whose primary function is to directly connect
disparate applications to enable the direct communication and/or management of data between such
disparate applications by/through such integration technology.
• “SAP Application(s)” means all Packages (i.e. all Software and Third-Party Software) licensed under
an SAP agreement and/or SAP Cloud Services for which Customer has a valid subscription, excluding
SAP Technology Solutions and all database Packages.
All Digital Access of SAP ERP Cloud, priv ed, tailored op will be subscribed based exclusively upon the
number of Documents created annually by such Digital Access of SAP ERP Cloud, priv ed, tailored op.
Each Document shall count as one (1) Document, except for Material Documents and Financial
Documents which shall each count as two tenths (0.2) of a Document. However, where the automated
processing in SAP ERP Cloud, priv ed, tailored op of a Document from one Document Type results in the
subsequent creation in SAP ERP Cloud, priv ed, tailored op of one or more additional Documents of
different Document Type(s), such additional Documents shall not be counted.
Where a Non-SAP Application is connected to SAP ERP Cloud, priv ed, tailored op via a Connectivity App,
such Non-SAP Application is still deemed directly integrated to SAP ERP Cloud, priv ed, tailored op for
purposes of this provision. Any humans and/or non-humans Using SAP ERP Cloud, priv ed, tailored op
through application(s) that is/are integrated to a Non-SAP Application that is directly integrated to
SAP ERP Cloud, priv ed, tailored op do not need to be licensed as a “FUE”.

SAP ERP for Application Interface Framework, priv ed, tailored op

Usage Metric Transaction
Explanation of Transaction is any message, job, action, response, and/or task processed via the Cloud Service.
Usage Metric
Block size 1,000,000

SAP HANA, EE Cloud, upgrade, priv ed, tailored op

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 Usage Metric Gigabyte

Explanation of Gigabyte is the amount of capacity in the Cloud Service. For this Cloud Service, memory
capacity is counted.
Usage Metric

Block size 256

Additional SAP HANA, EE Cloud, upgrade, priv ed, tailored op (“HANA Enterprise”) is an upgrade to the
SAP HANA database from HANA Runtime to HANA Enterprise. Required number of blocks is
Terms & based on system size.
Conditions “Data Sources” means any software product(s) and/or database instance(s) for which a user
has secured an appropriate license.
HANA Enterprise may be used with an unlimited number of Data Sources, subject to the
applicable usage metric limitation. HANA Enterprise includes the following Runtime Software:
(1) SAP HANA Operation Process Intelligence
(2) SAP HANA Data Warehousing Foundation
(3) SAP HANA, information management option
(4) SAP HANA, data privacy option
(5) SAP HANA, spatial and graph option
(6) SAP HANA, predictive option
(7) SAP HANA, search and text option
(8) SAP HANA native storage extension (Use of HANA Native Storage Extension Buffer
Cache component is subject to the applicable usage metric limitation)
A user may use Smart Data Access to query data from any data sources, provided a user’s
subscription to HANA Enterprise has been appropriately sized for all such data that is queried
and joined with other data sources via Smart Data Access.

SAP HANA, information management option includes SAP HANA Smart Data Integration and
Smart Data Quality.

Use of SAP HANA, data privacy option is limited solely to the SAP HANA Data Masking Engine,
SAP HANA Data Anonymization Engine, Column Encryption, and Shared SAP Business
Application Authorizations.

Use of SAP HANA, predictive option is limited solely to the HANA PAL/R engine, Automated
Predictive Library (APL), and TensorFlow integration.

Use of SAP HANA, search and text option is limited solely to the SAP HANA Search Engine
and Text Analysis Engine.

Use of SAP HANA, spatial and graph option is limited solely to the SAP HANA Spatial Engine
and Graph Engine. Use of SAP HANA Spatial Engine is governed by the following HERE “MAP
DATA BY HERE” terms:
The data (“Data”) is provided for Licensee’s internal use only and not for resale. It is protected by copyright, and is subject to the following terms and
conditions which are agreed to by you, on the one hand, HERE and HERE Suppliers on the other hand.
© 2008 HERE. All rights reserved.
The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of
Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase© Department of Natural Resources Canada
HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information.
©United States Postal Service® 2008. Prices are not established, controlled or approved by the United States Postal Service®. The following
trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4.
Scope of Use. Licensee agrees to use this Data together with SAP Applications solely for your internal business operations purposes for which
Licensee was licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the
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does not remove any copyright notices that appear and do not modify the Data in any way. Licensee agrees not to otherwise reproduce copy, modify,
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purpose, except to the extent permitted by mandatory laws. Multi-disc sets may only be transferred or sold as a complete set as provided by SAP and
not as a subset thereof.
Restrictions. Except where Licensee has been specifically licensed to do so by SAP, and without limiting the preceding paragraph, Licensee may not
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Warning. The Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the
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OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF CLIENT OR

SAP ERP, private edition tailored option Service Description Guide enGLOBAL.v.9-2022 Page 8 of 58
 ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain
liability exclusions or damages limitations, so to that extent the above may not apply to Licensee.
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Contractor (Manufacturer/ Supplier) Name: HERE
Contractor (Manufacturer/Supplier) Address: 425 W. Randolph Street, Chicago, Illinois 60606
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© 2008 HERE – All rights reserved.
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Hungary “Copyright © 2003; Top-Map Ltd.”
Italy “La Banca Dati Italiana è stata prodotta usando quale riferimento anche cartografia numerica ed al tratto
prodotta e fornita dalla Regione Toscana.”
Norway “Copyright © 2000; Norwegian Mapping Authority”
Portugal “Source: IgeoE – Portugal”
Spain “Información geográfica propiedad del CNIG”
Sweden “Based upon electronic data  National Land Survey Sweden.”
Switzerland “Topografische Grundlage:  Bundesamt für Landestopographie.“

SAP ERP, limited runtime edition priv ed, tailored op

Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1
May only be used to the extent necessary to operate other Cloud Service licensed by
Customer under the Agreement, provided SAP Documentation indicates such other Cloud
Additional
Service technically requires the functions of SAP ERP, limited runtime edition priv ed
Term and
tailored op in order to operate such other Cloud Service. Use of SAP ERP, limited runtime
Conditions
edition priv ed tailored op does not require a Named User license. SAP ERP, limited
runtime edition priv ed tailored option is only available to S/4HANA Software Customers.

SAP ERP Foundation Starter priv ed, tailored op

Usage Metric SAP ERP Foundation Starter

Explanation
of Usage SAP ERP Foundation Starter comprises SAP ERP and five (5) SAP Professional Users.
Metric
Block size 1

HIGHER EDUCATION AND RESEARCH

SAP Educational Services for Higher Education and Research, priv ed, tailored op

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Usage Metric Students
Explanation Students are defined as:
of Usage
Metric a) full-time registered students e.g. students who are registered for a full course load for the
current academic year at the institution; and/or.
b) equivalents of full-time registered students (for example, a part-time student could represent a
fraction of a full-time student).

Block size 1

FINANCE
SAP Document and Reporting Compliance, priv ed, tailored op
Usage Document
Metric
Explanation Document is a record of commercial transactional data managed via the Cloud Service.
of Usage
Metric
Block size 10,000

SAP Global Trade Services, edition for HANA, private cloud edition, tailored option
Usage User
Metric
Explanation User is any individual authorized to access the Cloud Service.
of Usage
Metric
Block size 1

SAP ERP for receivables management, priv ed, tailored op

Usage Metric User
Explanation User is any individual authorized to access the Cloud Service.
of Usage
Metric
Block size 1

SAP ERP for in-house cash, priv ed, tailored op

Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric
Block size € 100 million (converted to local currency using SAP standard exchange rates)

SAP ERP for treasury and risk management, priv ed, tailored op
Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric

Block size € 100 million (converted to local currency using SAP standard exchange rates)

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 Additional Use of SAP ERP Finance for treasury and risk management is limited to a maximum of one
Terms & hundred active, investment-related security classes in the securities area.
Conditions In the SAP system each security (e.g. stocks) is a class. The class data includes all the structure
characteristics of a security. Since the creation of transactions and the management of positions
in the transaction manager are based on product types, each class needs to be assigned to a
product type.

SAP Treasury and Risk Management, impairment accounting extension for expected losses for SAP ERP, priv ed,
tailored op
Usage Metric Assets under Management

Explanation of Assets Under Management is the total value of all assets managed via the Cloud Service.
Usage Metric

Block size 1,000,000,000

SAP ERP for financial closing cockpit, priv ed, tailored op

Usage Metric Active User

Explanation of Active User is any individual who accesses the Cloud Service.
Usage Metric

Block size 500

Maximum 208 Blocks

Usage
Additional
There is no additional fee for Customer’s use in excess of the Maximum Usage, however,
Terms and
Customer must subscribe to additional system sizing as necessary to support Customer’s usage.
Conditions

SAP ERP for bank communication management, priv ed, tailored op

Usage Metric Revenue

Explanation
Revenue is the total amount of revenue processed via the Cloud Service.
of Usage
Metric
Block size € 100 million (converted to local currency using SAP standard exchange rates)

SAP ERP for Real Estate Management , priv ed, tailored op, residential property management option
Usage Metric Object
Explanation of Object is a data object, representing any physical object, managed via the Cloud Service. For
Usage Metric this Cloud Service, rental units are counted.

Block size 1000

SAP ERP for financial shared service framework, priv ed, tailored op
Usage Metric Transaction

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 Explanation of Transaction is any message, job, action, response, and/or task processed via the Cloud Service.
Usage Metric
Block size 10,000

SAP ERP for access control, priv ed, tailored op

Usage Metric Resource
Explanation of Resource is any authorized individual or physical asset accessing, being managed and/or
Usage Metric monitored via the Cloud Service.
Block size 100

SAP ERP for business integrity screening, priv ed, tailored op

Usage Metric Revenue

Explanation of Revenue is the total annual revenue that the Customer, its corporate group and affiliates receive
Usage Metric from all business activities including revenues from interests, dividends, royalties or other sources.
Revenues exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
If Customer is an insurance company, Revenues means the annual total gross premiums of
Customer, its corporate group and affiliates.
If Customer is a public sector organization, Revenues means the total annual budget of the
organization.
Customer’s Revenues may be based on a subset of entities that comprise Customer’s corporate
group if (a) the data being processed using the Cloud Service is limited to the data directly
associated with the subset of entities whose Revenues is used to calculate fees specified in the
Order Form and (b) the Revenues of the subset of entities can be separately verified.
Block size €100 million (converted to local currency using SAP standard exchange rates)

Additional Customer is allowed to create new tables and new views (database views, analytical views,
Terms & projection views, attribute views, calculation views, etc.) on the database as long as they are
Conditions used in the context of the SAP Business Integrity Screening for ERP, private cloud edition solution
(e.g. to setup rules which access these tables/views).

SAP ERP for tax compliance, priv ed, tailored op

Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric

Block size € 100 million (converted to local currency using SAP standard exchange rates)

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SAP ERP for billing and revenue innovation management, priv ed, tailored op
Usage Metric Revenue And Expense

Explanation of Revenue and Expense is the total amount of revenue and expenses processed via the Cloud
Usage Metric Service.

Block size €50 million (converted to local currency using SAP standard exchange rates)

SAP Extended Single Sign-on, priv ed, tailored op

Usage Metric Flat Fee

Explanation of Flat Fee is a fixed fee for the Cloud Service.

Usage Metric

Block size 1

SAP Process Control, priv ed, tailored op

Usage Metric User

Explanation of User is any individual authorized to access the Cloud Service.

Usage Metric

Block size 1

SAP Risk Management, priv ed, tailored op

Usage Metric User

Explanation of User is any individual authorized to access the Cloud Service.

Usage Metric

Block size 1

SAP Audit Management, priv ed, tailored op

Usage Metric Users

Explanation of
Users are individuals authorized to access the Cloud Service.
Usage Metric

Block size 1

SAP Electronic Invoicing f. Brazil (NFE - Inbound) priv ed, tailored op

Usage Metric Spend Volumes

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 Explanation Spend volumes are the company’s annual expenditures for the procurement of all direct and
indirect goods and services.
of Usage For SAP Electronic Invoicing for Brazil (NFE-Inbound), only Spend Volumes in Brazil are to
Metric be considered.
For Public Sector entities, Public Sector Spend Budgets may be used instead. Public sector
spend budget is the figure, published annually, that documents an organization’s
procurement budget for all direct and indirect goods and services.
Block size 520,000 € (converted to local currency using SAP standard exchange rates)
Additional Includes SAP BusinessObjects Enterprise as Runtime Software.
Term and
Conditions Includes SAP Crystal Reports, SAP BusinessObjects Enterprise as Runtime Software.

Includes Runtime Software of SAP Lumira Server which excludes the following rights:
(a) Creation of a new Lumira document using Lumira Server and;
(b) Modification of existing Lumira documents using Lumira Server

SAP Electronic Invoicing f. Brazil (NFE - Outbound) priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
For SAP Electronic Invoicing for Brazil (NFE), only the revenues generated by the company
or legal entity located in Brazil need to be considered.
Block size €7.8 million (converted to local currency using SAP standard exchange rates)
Additional Includes SAP BusinessObjects Enterprise as Runtime Software.
Term and
Conditions Includes SAP Crystal Reports, SAP BusinessObjects Enterprise as Runtime Software.

Includes Runtime Software of SAP Lumira Server which excludes the following rights:
(a) Creation of a new Lumira document using Lumira Server and;
(b) Modification of existing Lumira documents using Lumira Server

SAP Enterprise Threat Detection priv ed, tailored op

Usage Metric Monitored Users

Explanation Users, monitored are employees, contract workers or other individuals whose credentials,
of Usage permissions, privileges and/or other user information will be monitored, protected or
evaluated by the Cloud Service, or are authorized to use the reporting console.
Metric
Block size 1

SAP Convergent Charging priv ed, tailored op

Usage Metric Transactions

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 Explanation Transactions are defined as pricing outputs where one input can generate one or several
of Usage pricing outputs. Transactions are counted as those on the peak load day as measured
within the prior 12 months.
Metric
Block size 500,000

SAP Identity Management, priv ed, tailored op

Usage Metric Monitored Individuals

Explanation Monitored Individuals are unique individuals being managed by the Cloud Service or who
use the reporting console of the Cloud Service.
of Usage
Metric
Block size 100

SAP Access Violation Management by Greenlight, system integration edition priv ed, tailored op
Usage Metric Resources

Explanation Resources are unique individuals or non-human resources (system, equipment, tool,
instrument, machine, vehicle, room, regulatory or government agency/body, industry
of Usage standard, framework, and/or corporate policy, etc.) that are managed by or within the Cloud
Metric Service.
Block size 1

SAP Access Violation Management by Greenlight, risk assessment edition priv ed, tailored op
Usage Metric Monitored Users

Explanation Users, monitored are employees, contract workers or other individuals whose credentials,
of Usage permissions, privileges and/or other user information will be monitored, protected or
evaluated by the Cloud Service, or are authorized to use the reporting console.
Metric
Block size 100

SAP Tax Declaration Framework for Brazil priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
For SAP Tax Declaration Framework, only the revenues generated in Brazil are relevant
Block size €10 million (converted to local currency using SAP standard exchange rates)

EXTENDED SUPPLY CHAIN

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SAP Engineering Control Center for ERP, priv ed, tailored op, professional edition
Usage Metric Active User
Explanation
of Usage Active User is any individual who accesses the Cloud Service.
Metric
Block size 1

SAP Linear Asset Management for SAP ERP, priv ed, tailored op
Usage Metric User
Explanation
of Usage User is any individual authorized to access the Cloud Service.
Metric
Block size 1

SAP Event Management for Transportation Management, priv ed, tailored op

Usage Metric Flat Fee
Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1

SAP Direct Store Delivery, priv ed, tailored op

Usage Metric Users
Explanation Users are individuals authorized to access the Cloud Service.
of Usage
Metric
Block size 1

SAP Convergent Mediation by DigitalRoute Cloud, priv ed, tailored op

Usage Metric Revenue And Expense

Explanation of Revenue and Expense is the total amount of revenue and expenses processed via the Cloud
Usage Metric Service.

Block size 50,000,000

SAP product safety, priv ed, tailored op

Usage Metric Employees

Explanation Employees are individuals, working for a company or legal entity that is licensing the
of Usage functionality of the package, regardless of employment status (e.g. part time, full time, leave
of absence or contract worker).
Metric
Block size 100

SAP Manufacturing Integration and Intelligence, small plants priv ed, tailored op

SAP ERP, private edition tailored option Service Description Guide enGLOBAL.v.9-2022 Page 16 of 58
 Usage Metric Plants

Explanation Plants are physical sites owned by or operated by an enterprise supported by the Cloud
Service.
of Usage For the purpose of determining the size and usage scenario of plants the following
Metric definitions apply:
• Small plants are plants with up to 500 employees. Employees per plant are all
employees and contractors working in the plant.
• Midsize plants are plants with 501 up to 5,000 employees. Employees per plant
are all employees and contractors working in the plant.
• Large plants are plants with more than 5,000 employees. Employees per plant are
all employees and contractors working in the plant.

Block size 1
Additional Embedded Analytics: Where Customer holds a valid Package License for any of the below
Term and Package(s), such Package License shall include the right for individuals licensed as SAP
Conditions Professional or Limited Professional Users under the Agreement to:
a) view, interact and refresh Crystal Reports, Dashboards content and Lumira storyboards
embedded with such licensed Package(s); and
b) Use the SAP BI Platform and/or SAP Lumira Server, as delivered with such licensed
Package(s), solely to enable the viewing, interacting and refreshing of the Crystal Reports,
and Lumira storyboards embedded with such licensed Package(s) (collectively "Embedded
Analytics Limited Use Right").
Packages That Include Embedded Analytics Limited Use Right:
• SAP ERP
• SAP SCM
• SAP Transportation Management
• SAP Extended Warehouse Management
• SAP SRM
• SAP CRM
• SAP Environment, Health and Safet
• SAP Manufacturing Integration and Intelligence

SAP Manufacturing Integration and Intelligence, medium plants priv ed, tailored op
Usage Metric Plants

Explanation Plants are physical sites owned by or operated by an enterprise supported by the Cloud
Service.
of Usage For the purpose of determining the size and usage scenario of plants the following
Metric definitions apply:
• Small plants are plants with up to 500 employees. Employees per plant are all
employees and contractors working in the plant.
• Midsize plants are plants with 501 up to 5,000 employees. Employees per plant
are all employees and contractors working in the plant.
• Large plants are plants with more than 5,000 employees. Employees per plant are
all employees and contractors working in the plant.

Block size 1
Additional Embedded Analytics: Where Customer holds a valid Package License for any of the below
Term and Package(s), such Package License shall include the right for individuals licensed as SAP
Conditions Professional or Limited Professional Users under the Agreement to:
a) view, interact and refresh Crystal Reports, Dashboards content and Lumira storyboards
embedded with such licensed Package(s); and
b) Use the SAP BI Platform and/or SAP Lumira Server, as delivered with such licensed
Package(s), solely to enable the viewing, interacting and refreshing of the Crystal Reports,
and Lumira storyboards embedded with such licensed Package(s) (collectively "Embedded
Analytics Limited Use Right").
Packages That Include Embedded Analytics Limited Use Right:
• SAP ERP
• SAP SCM

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 • SAP Transportation Management
• SAP Extended Warehouse Management
• SAP SRM
• SAP CRM
• SAP Environment, Health and Safety
• SAP Manufacturing Integration and Intelligence

SAP Manufacturing Integration and Intelligence, large plants priv ed, tailored op
Usage Metric Plants

Explanation Plants are physical sites owned by or operated by an enterprise supported by the Cloud
Service.
of Usage For the purpose of determining the size and usage scenario of plants the following
Metric definitions apply:
• Small plants are plants with up to 500 employees. Employees per plant are all
employees and contractors working in the plant.
• Midsize plants are plants with 501 up to 5,000 employees. Employees per plant
are all employees and contractors working in the plant.
• Large plants are plants with more than 5,000 employees. Employees per plant are
all employees and contractors working in the plant.

Block size 1
Additional Embedded Analytics: Where Customer holds a valid Package License for any of the below
Term and Package(s), such Package License shall include the right for individuals licensed as SAP
Conditions Professional or Limited Professional Users under the Agreement to:
a) view, interact and refresh Crystal Reports, Dashboards content and Lumira storyboards
embedded with such licensed Package(s); and
b) Use the SAP BI Platform and/or SAP Lumira Server, as delivered with such licensed
Package(s), solely to enable the viewing, interacting and refreshing of the Crystal Reports,
and Lumira storyboards embedded with such licensed Package(s) (collectively "Embedded
Analytics Limited Use Right").
Packages That Include Embedded Analytics Limited Use Right:
• SAP ERP
• SAP SCM
• SAP Transportation Management
• SAP Extended Warehouse Management
• SAP SRM
• SAP CRM
• SAP Environment, Health and Safety
• SAP Manufacturing Integration and Intelligence

SAP Manufacturing Execution Cloud, priv ed, tailored op

Usage Metric Resource

Explanation Resource is any authorized individual or physical asset accessing, being managed and/or
of Usage monitored via the Cloud Service.
Metric
Block size 1

SAP ERP for Transportation Charge Management, priv ed, tailored op

Usage Metric Freight Spend

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 Explanation of Freight Spend is the annual freight costs incurred in transporting products; i.e., all the
Usage Metric transportation costs, including labor, involved in moving goods to and from a plant/distribution
center/warehouse, including payments to logistics companies for their services and any cost
incurred by a company for the use and maintenance of its own fleet of vehicles.

Block size €2.5 million (converted to local currency using SAP standard exchange rates)

SAP ERP for Transportation Planning & Execution, priv ed, tailored op
Usage Metric Freight Spend

Explanation of Freight Spend is the annual freight costs incurred in transporting products; i.e., all the
Usage Metric transportation costs, including labor, involved in moving goods to and from a plant/distribution
center/warehouse, including payments to logistics companies for their services and any cost
incurred by a company for the use and maintenance of its own fleet of vehicles.
Block size €2.5 million (converted to local currency using SAP standard exchange rates)

SAP ERP for Transportation Management for T&L, priv ed, tailored op
Usage Metric Revenue

Explanation of Revenues is the total annual revenue that the Customer, its corporate group and affiliates
Usage Metric receive from all business activities including revenues from interests, dividends, royalties or
other sources. Revenues exclude indirect taxes such as VAT, Excise Duty or any similar sales
related taxes.
If Customer is an insurance company, Revenues means the annual total gross premiums of
Customer, its corporate group and affiliates.
If Customer is a public sector organization, Revenues means the total annual budget of the
organization.
Customer’s Revenues may be based on a subset of entities that comprise Customer’s corporate
group if (a) the data being processed using the Cloud Service is limited to the data directly
associated with the subset of entities whose Revenues is used to calculate fees specified in the
Order Form and (b) the Revenues of the subset of entities can be separately verified.

Block size €2.5 million (converted to local currency using SAP standard exchange rates)
Additional Business Partners may provide information to or view information in SAP Transportation
Terms & Management for T&L, cloud edition as part of the planning, execution or settlement of freight
Conditions within SAP TM. Business Partners do not require an FUE license. This includes any user
necessary for SAP Gateway access.

SAP ERP for Supply Chain for extended warehouse management, priv ed, tailored op
Usage Metric Items
Explanation of Items represent the average number of Items (as defined below) per day based on the number
Usage Metric of active days, managed in the Cloud Service during a contract year. A contract year is a 12-
month period beginning on the first day of the Subscription Term or its annual anniversary.
For shipper scenario, Items are delivery line items. A delivery is the documentation for a shipment
sent to/from a warehouse location to/from a destination (customer, vendor or other
plant/location). The items of the delivery are the unique material codes irrespective of quantity
shipped under that delivery.
For the transit warehousing scenario, Items are the packaging items (handling units) moved
through the system from origin to destination. The packaging items are counted only once in this
process
Block size 5,000

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SAP ERP for environment management, priv ed, tailored op,
SAP ERP for health and safety management, priv ed, tailored op,
SAP ERP for incident management, priv ed, tailored op
Usage Metric User

Explanation of User is any individual authorized to access the Cloud Service. For this Cloud Service, an individual
Usage Metric with a unique active profile and whose data is processed by the Cloud Service is counted.

Block size 100

SAP ERP for Enterprise Portfolio and Project Management, priv ed, tailored op, professional edition
Usage Metric User
Explanation of Users are individuals authorized to access the Cloud Service.
Usage Metric
Block size 1

SAP ERP for Enterprise Portfolio and Project Management, priv ed, tailored op, standard edition
Usage Metric User

Explanation of Users are individuals authorized to access the Cloud Service.

Usage Metric
Block size 1
Additional SAP ERP for Enterprise Portfolio and Project Management, priv ed, tailored op, standard edition
Terms & includes right to view project and portfolio information, use analytical capabilities, approve
Conditions projects, phases and decision points, fill out questionnaires, provide input for financial and
capacity planning, view and confirm assigned tasks and report project efforts. In addition users
are allowed to use cross project views and review commercial information of projects, create and
manage project risks and project activities related to project risk, issue and change
management.

SAP ERP for R&D for enterprise product formulation, priv ed, tailored op
Usage Metric User

Explanation of Users are individuals authorized to access the Cloud Service.

Usage Metric

Block size 1

SAP ERP for R&D for enterprise product engineering, priv ed, tailored op
Usage Metric User
Explanation of Users are individuals authorized to access the Cloud Service.
Usage Metric
Block size 1

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SAP ERP for manufacturing planning and scheduling, priv ed, tailored op
Usage Metric Cost of Goods Sold
Explanation of Costs of goods sold are all expenses directly associated with the production of goods or services
Usage Metric the company sells (such as material, labor, overhead, and depreciation) annually. It does not
include selling, general and administrative expenses or research & development. If cost of goods
sold is unknown, then it shall be equal to 70% of total company revenue. For Service Parts
Planning: Costs of goods sold refers to the inventory value for the service parts business.

Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Engineering Control Center for SAP ERP, priv ed, tailored op, professional edition
Usage Metric Active User

Explanation of Active User is any individual who accesses the Cloud Service.
Usage Metric

Block size
1

SAP Engineering Control Center for SAP ERP, priv ed, tailored op, standard edition
Usage Metric Users

Explanation of Users are individuals authorized to access the Cloud Service.

Usage Metric

Block size
1

SAP Engineering Control Center Interface to PTC Creo priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center Interface to CATIA V5 priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center Interface to NX priv ed, tailored op

Usage Metric Users

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 Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center Interface to SolidEdge priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center Interface to Inventor priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center Interface to EPLAN priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center interface to ECAD priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Engineering Control Center Interface to AutoCAD priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment

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 terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.

Block size 1

SAP Engineering Control Center Interface to SolidWorks priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP ERP for advanced available-to-promise, priv ed, tailored op

Usage Metric Revenue
Explanation of Revenue is the total annual revenue that the Customer, its corporate group and affiliates receive
Usage Metric from all business activities including revenues from interests, dividends, royalties or other
sources. Revenues exclude indirect taxes such as VAT, Excise Duty or any similar sales related
taxes.
If Customer is an insurance company, Revenues means the annual total gross premiums of
Customer, its corporate group and affiliates.
If Customer is a public sector organization, Revenues means the total annual budget of the
organization.
Customer’s Revenues may be based on a subset of entities that comprise Customer’s corporate
group if (a) the data being processed using the Cloud Service is limited to the data directly
associated with the subset of entities whose Revenues is used to calculate fees specified in the
Order Form and (b) the Revenues of the subset of entities can be separately verified.
Block size €250 million (converted to local currency using SAP standard exchange rates)

SAP ERP for product compliance, priv ed, tailored op

Usage Metric Revenue

Explanation of Revenue is the total annual revenue that the Customer, its corporate group and affiliates
Usage Metric receive from all business activities including revenues from interests, dividends, royalties or
other sources. Revenues exclude indirect taxes such as VAT, Excise Duty or any similar sales
related taxes.
If Customer is an insurance company, Revenues means the annual total gross premiums of
Customer, its corporate group and affiliates.
If Customer is a public sector organization, Revenues means the total annual budget of the
organization.
Customer’s Revenues may be based on a subset of entities that comprise Customer’s corporate
group if (a) the data being processed using the Cloud Service is limited to the data directly
associated with the subset of entities whose Revenues is used to calculate fees specified in the
Order Form and (b) the Revenues of the subset of entities can be separately verified.
Block size €50 million (converted to local currency using SAP standard exchange rates)

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SAP ERP for management of change, priv ed, tailored op
Usage Metric User
Explanation User is any individual authorized to access the Cloud Service.
of Usage Metric
Block size 100

SAP Core Human Capital Management Cloud, priv ed, tailored op

Usage Metric User
Explanation of User is any individual authorized to access the Cloud Service. For this Cloud Service, an
Usage Metric individual with a unique active profile and whose data is processed by the Cloud Service is
counted.

Block size 1
Additional Terms SAP Core Human Capital Management Cloud, priv ed, tailored op includes display use
and Conditions rights.

SAP Time Tracking Cloud, priv ed, tailored op

Usage Metric User
Explanation of User is any individual authorized to access the Cloud Service. For this Cloud Service, an
Usage Metric individual with a unique active profile and whose data is processed by the Cloud Service is
counted.

Block size 1
Additional Terms SAP Time Tracking Cloud, priv ed, tailored op includes display use rights.
and Conditions

SAP Payroll Cloud, priv ed, tailored op

Usage Metric User
Explanation of User is any individual authorized to access the Cloud Service. For this Cloud Service, an individual
Usage Metric with a unique active profile and whose data is processed by the Cloud Service is counted.
Block size 500
Additional SAP Payroll, priv ed, tailored op includes display use rights.
Terms and
Conditions

SAP Incentive Administration by Vistex for SAP ERP, priv ed, tailored op
Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric
Block size 50,000,000

SAP Paybacks and Chargebacks by Vistex for SAP ERP, priv ed, tailored op
Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric

Block size 50,000,000

SAP Promotions and Agreements by Vistex for ERP, priv ed, tailored op
Usage Metric Revenue

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 Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric
Block size 50,000,000

SAP Data Maintenance by Vistex pricing option for SAP ERP, priv ed, tailored op
Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric
Block size 50,000,000

SAP Data Maintenance by Vistex resources option for SAP ERP, priv ed, tailored op
Usage Metric Revenue
Explanation of Revenue is the total amount of revenue processed via the Cloud Service.
Usage Metric
Block size 50,000,000

SAP predictive maintenance and services, on-premise edition priv ed, tailored op
Usage Metric GB of Memory

Explanation
Gigabytes of memories are the total amount of memory that may be used by the Cloud
of Usage Service, as measured in gigabytes.
Metric
Block size 64 GB

SAP Enterprise Integration for Work Manager mobile app priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Quality Issue Management priv ed, tailored op

Usage Metric Employees

Explanation Employees are individuals, working for a company or legal entity that is licensing the
of Usage functionality of the package, regardless of employment status (e.g. part time, full time, leave
of absence or contract worker).
Metric
Block size 100
Additional Individuals who Use SAP Quality Issue Management priv ed tailored option solely to enter
Term and data for initial incident reporting and to provide data for incident investigations (open and
Conditions close incidents) do not require Named User licenses. Such data entry may occur
asynchronously (off-line) via the Adobe Interactive Form tool, synchronously (on-line) by
direct interaction with the SAP system, or via mobile devices. This exception applies only
to incident management data entry use, and does not apply to any other uses of the
incident management functionality or any other functionality of SAP Quality Issue
Management priv ed tailored option.

SAP Service Parts Planning priv ed, tailored op

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 Usage Metric Cost of Goods Sold

Explanation Costs of goods sold are all expenses directly associated with the production of goods or
services the company sells (such as material, labor, overhead, and depreciation) annually.
of Usage It does not include selling, general and administrative expenses or research & development.
Metric If cost of goods sold is unknown, then it shall be equal to 70% of total company revenue.
For Service Parts Planning, Costs of goods sold refers to the inventory value for the service
parts business.
Block size €1 million (converted to local currency using SAP standard exchange rates)

SAP Extended Manufacturing priv ed, tailored op

Usage Metric Cost of Goods Sold

Explanation Costs of goods sold are all expenses directly associated with the production of goods or
services the company sells (such as material, labor, overhead, and depreciation) annually.
of Usage It does not include selling, general and administrative expenses or research & development.
Metric If cost of goods sold is unknown, then it shall be equal to 70% of total company revenue.
Block size €500 million (converted to local currency using SAP standard exchange rates)

SAP Supply Network Collaboration priv ed, tailored op

Usage Metric Cost of Goods Sold

Explanation Costs of goods sold are all expenses directly associated with the production of goods or
services the company sells (such as material, labor, overhead, and depreciation) annually.
of Usage It does not include selling, general and administrative expenses or research & development.
Metric If cost of goods sold is unknown, then it shall be equal to 70% of total company revenue.
Block size €500 million (converted to local currency using SAP standard exchange rates)

Global Batch Traceability priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
Block size €250 million (converted to local currency using SAP standard exchange rates)

SAP product data management integration to PTC Windchil priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

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SAP product data management integration to 3DEXPERIENCE priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP product data management integration to Teamcenter priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Demand Signal Management, version for SAP BW/4HANA priv ed, tailored op
Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
Block size €500 million (converted to local currency using SAP standard exchange rates)

SAP Innovation Management priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

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SAP Product Lifecycle Management for Digital Products priv ed, tailored op
Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
Block size €1 million (converted to local currency using SAP standard exchange rates)

SAP Demand Planning, priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For Insurance, Revenues are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
For SAP Configure, Price, and Quote (SAP CPQ), Revenues are the calculation of
Licensee’s and its Affiliates total annual sales revenues for products or services, which were
generated using the SAP CPQ software less VAT, delivery and any returns.
Block size € 500,000,000 million (converted to local currency using SAP standard exchange rates)

SAP Supply Network Planning, priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For Insurance, Revenues are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
For SAP Configure, Price, and Quote (SAP CPQ), Revenues are the calculation of
Licensee’s and its Affiliates total annual sales revenues for products or services, which were
generated using the SAP CPQ software less VAT, delivery and any returns.
Block size € 500,000,000 million (converted to local currency using SAP standard exchange rates)

PROCUREMENT
SAP Extended Procurement priv ed, tailored op

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 Usage Metric Spend Volumes

Explanation Spend volumes are the company’s annual expenditures for the procurement of all direct and
indirect goods and services.
of Usage For Public Sector entities, Public Sector Spend Budgets may be used instead. Public sector
Metric spend budget is the figure, published annually, that documents an organization’s
procurement budget for all direct and indirect goods and services.
Block size €1 million (converted to local currency using SAP standard exchange rates)

SAP Extended Procurement, Public Sector and Regulated Industries extension priv ed, tailored op
Usage Metric Spend Volumes

Explanation Spend volumes are the company’s annual expenditures for the procurement of all direct and
indirect goods and services.
of Usage For Public Sector entities, Public Sector Spend Budgets may be used instead. Public sector
Metric spend budget is the figure, published annually, that documents an organization’s
procurement budget for all direct and indirect goods and services.
Block size €1 million (converted to local currency using SAP standard exchange rates)

SAP Supplier Lifecycle Management, priv ed, tailored op

Usage Metric Spend Volumes
Explanation Spend Volumes are the company’s annual expenditures for the procurement of all direct and indirect
of Usage goods and services.
Metric
Block size € 1 million (converted to local currency using SAP standard exchange rates)

HUMAN EXPERIENCE MANAGEMENT

SAP ERP Travel Management component priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

ENTERPRISE INFORMATION MANAGEMENT

SAP Invoice Management by OpenText for SAP ERP, priv ed, tailored option
Usage Metric Document

Explanation of Document is a record of commercial transactional data managed via the Cloud Service.
Usage Metric
Block size 1000

SAP ERP for master data governance, priv ed, tailored op

Usage Metric Object

Explanation of Object is a data object, representing any physical object, managed via the Cloud Service.
Usage Metric

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 Block size 5000

SAP Data Services Enterprise, priv ed, tailored op

Usage Metric Tenants
Explanation of Tenant is a customer-specific instance of the Cloud Service.
Usage Metric
Block size 1

SAP PowerDesigner EnterpriseArchitect priv ed, tailored op

Usage Metric User

Explanation
User is any individual authorized to access the Cloud Service.
of Usage
Metric
Block size 1
Additional
Includes SAP SQL Anywhere database, which may only be Used as the metadata
Term and
repository for PowerDesigner (where licensed) and for SQL language parsing.
Conditions

SAP Code Vulnerability Analyzer, priv ed, tailored op

Usage Metric User

Explanation of User is any individual authorized to access the Cloud Service.

Usage Metric

Block size 1

SAP Information Lifecycle Management, priv ed, tailored op

Usage Metric Connection

Explanation of Connection is a linkage between the Cloud Service and another system/technology.
Usage Metric

Block size 1

OIL AND GAS

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SAP Upstream Field Activity Management by OIS priv ed, tailored op
Usage Metric BOEPD

Explanation Barrel of Oil Equivalent per Day (BOEPD) is a unit of measure used in the oil and gas
industry that allows aggregating the produced, scheduled or sold quantities of hydrocarbons
of Usage from both conventional and unconventional sources over the prior 12 month consecutive
Metric months.
Block size 10,000

SAP ERP for oil and gas hydrocarbon management priv ed, tailored op
Usage Metric BOEPD

Explanation "Barrel of Oil Equivalent per Day" (BOEPD) is a unit of measure used in the oil and gas
industry that allows aggregating the produced, scheduled or sold quantities of hydrocarbons
of Usage from both conventional and unconventional sources, which are managed by the Cloud
Metric Service.

This metric is counted in a contract year.

Block size 10,000

SAP ERP for oil and gas hydrocarbon supply and primary distribution priv ed, tailored op
Usage Metric BOEPD

Explanation "Barrel of Oil Equivalent per Day" (BOEPD) is a unit of measure used in the oil and gas
industry that allows aggregating the produced, scheduled or sold quantities of hydrocarbons
of Usage from both conventional and unconventional sources, which are managed by the Cloud
Metric Service.

This metric is counted in a contract year.

Block size 10,000

BANKING
SAP Financial Services Data Management priv ed, tailored op
Usage Metric Gigabyte

Explanation
of Usage Gigabytes (GB) refer to the storage capacity equivalent to 10243 bytes.
Metric
Block size 64 GB

SAP Omnichannel Banking, digital legal person option priv ed, tailored op
Usage Metric Active Users

Explanation
Active Users are the number of individuals that access the Cloud Service at any time during
of Usage a calendar month.
Metric
Block size 1,000
Additional Includes mobile platform functionality for use with the Mobile Apps.
Term and
Conditions

SAP Omnichannel Banking, digital natural person option priv ed, tailored op

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 Usage Metric Active Users

Explanation
Active Users are the number of individuals that access the Cloud Service at any time during
of Usage a calendar month.
Metric
Block size 1,000
Additional Includes mobile platform functionality for use with the Mobile Apps.
Term and
Conditions

TRAVEL AND TRANSPORTATION

SAP Transportation Management IATA Compliance Package for Airfreight priv ed, tailored op
Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1

AUTOMOTIVE
SAP Dealer Business Management for Auto, priv ed, tailored op
Usage Metric Products

Explanation
Products are the annual total of number of vehicles and finished goods (for VMS/DBM) or
of Usage Vehicles and Parts (for sequenced manufacturing) in the context of Automotive Solutions.
Metric
Block size 2,500

ENGINEERING, CONSTRUCTION & OPERATIONS

SAP Equipment and Tools Management for EC&O priv ed, tailored op
Usage Metric Assets

Explanation Assets are technical objects defined as pieces of equipment that the customer has identified
of Usage in their plant, as being critical to their operations that will be modelled and monitored by the
Cloud Service.
Metric
Block size 10,000

HEALTH CARE
SAP Ambulatory Care Management for HC priv ed, tailored op
Usage Metric Outpatient days

Explanation Outpatient days is the sum of the days in which patients have been treated as outpatients in
a one year period. One outpatient day is counted when one patient is treated as an
of Usage outpatient in one calendar day, independently of the quantity of work done on that day and
Metric on how the work was documented in the SAP system (in one or more outpatient cases, and,
within cases, as one or more visit movements).
Block size 10,000

SAP Patient Management for HC priv ed, tailored op

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 Usage Metric Patients treated

Explanation Patients treated are those treated in one calendar year in the institutions supported by the
of Usage SAP system. Patients are only counted once, no matter how many times they are treated in
the hospital within the year.
Metric
Block size 10,000

SAP Patient Management for Switzerland, private edition, tailored op

Usage Metric Outpatient days

Explanation Outpatient days is the sum of the days in which patients have been treated as outpatients in
a 1-year period. One outpatient day is counted when one patient is treated as an outpatient
of Usage in one calendar day, independently of the quantity of work done on that day or how the work
Metric was documented in the SAP system (in one or more outpatient cases, and, within cases, as
one or more visit movements).
Block size 10,000

UTILITIES
SAP ERP for energy utilities, priv ed, tailored op
Usage Metric Point Of Delivery

Explanation
Point of Delivery is the active metering point where a utility service is supplied or
of Usage determined, as managed via the Cloud Service.
Metric
Block size 1000

SAP Sales Management and Customer Service for Energy Utilities, priv ed, tailored op
Usage Metric Contracts

Explanation Contracts are the contracts (used in all functions including procurement, sales, legal,
partner management, HR, real estate, and all other functions of the organization.) the
of Usage company plans to address within the application.
Metric For Utility Industry:
Contracts are agreements between a utility company and a business partner to provide
services to the business partner. Thereby a separate contract has to be set up for each
service provided, for which the utility company has a legal contract with its customer (e. g. a
utility company provides a business partner with electricity, area lighting, gas, and district
heating, thus four separate contracts have to be set-up). All contracts stored in the system
with an ending date later or equal to the system date are taken into consideration.
For the sectors below the following division categories of the SAP Utilities system need to
be considered:
• Energy:
• Electricity
• Gas
• District heating
• Mutual help
• For all sectors
• Water:
• Water
• Waste Water
• Waste & Recycling:
• Waste Management

For Banking Industry:

Contracts are made by a bank with natural persons (retail) or legal persons (commercial). A
contract can be e.g. an account, a term deposit, a loan, an OTC-derivative, an FX forward,
a money market transaction or a position in exchange-traded instruments. Accounts and

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 loans managed in external systems, included in a master contract, part of a collateral
agreement or set-up for tax calculation are to be taken into account. In the context of
refinancing, only managed contracts classified as available assets are to be licensed.
Contracts include:
• loans or mortgage products
• deposits, savings or current accounts (including internal accounts)
• Derivatives, which are financial instruments whose value is based on another
security
• Securities transactions, e.g. spot plus forward deals, money marked/foreign
exchange transactions, etc.

Contracts for leasing are operational, finance, capital leases, hire purchases, loans and/or
other contracts which are processed in the solution
Contracts for refinancing can additionally be credit cards, drawings in a syndicate loan or
trade receivables.
Block size 1,000

PUBLIC SECTOR
SAP Tax, Benefits, and Payment Processing for Public Sector priv ed, tailored op
Usage Metric Business Partners

Explanation Business Partners are natural persons, a group of persons, or a legal entity that has any
kind of a business relationship with a company or public sector agency. The number of
of Usage Business Partners counted for pricing the solution is limited to the context of the Cloud
Metric Service being licensed.
For online application submission management: Business partners is defined as:
• For banking customers as the number of customers with financial transactional
data within the last 2 years.
• For insurance customers as the number of insurants
• For Public Sector customers as citizens

Block size 10,000

Additional Includes any users necessary for SAP Gateway access. To implement the solution,
Term and Customer must also license SAP Tax, Benefits, and Payment Processing for Public Sector
Conditions for CRM and deploy it on a separate installation from the S/4 HANA installation. Use is
restricted to the usage of following capabilities of SAP CRM: Application processing, Debt
and enforcement management, Benefit and deduction decision making, Enrollment and
declaration processing, Case management, Grantor front-office processes, Financial
customer care and dispute management
Includes any user necessary for SAP Gateway access. A Named User License for Tax,
Benefits, and Payment Processing for Public Sector is not needed for external users
representing the contact (e. g. taxpayer or tax accountants on behalf of the taxpayer
accessing the system for online filing and payments), unless they are working on behalf of
the Customer (e. g. a job assessor...).

SAP Tax, Benefits, and Payment Processing for Public Sector for CRM priv ed, tailored op
Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1

RETAIL

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SAP S/4HANA for agreement profitability and negotiation by gicom priv ed, tailored op
Usage Metric Revenue And Expense

Explanation Revenue and Expense is the total amount of revenue and expenses processed via the Cloud
Service. For this Cloud Service, sales and purchasing volumes realized with external business
of Usage partners are counted.
Metric

Block size 100,000,000

retail promotion analyzer Cloud priv ed, tailored op

Usage Metric Transaction

Explanation Transaction is any message, job, action, response, and/or task processed via the Cloud Service. For
this Cloud Service, the points of sale transactions across all stores are counted.
of Usage
Metric

Block size 10,000

SAP Sales Insights for Retail Cloud priv ed, tailored op

Usage Metric Transaction

Explanation Transaction is any message, job, action, response, and/or task processed via the Cloud Service. For
this Cloud Service, the points of sale transactions across all stores are counted.
of Usage
Metric

Block size 10,000

SAP Forecasting and Replenishment Cloud, priv ed, tailored op

Usage Metric Object

Explanation Object is a data object, representing any physical object, managed via the Cloud Service. For this
Cloud Service, all processed products in all locations are counted.
of Usage
Metric
Block size 1,000 Products

SAP Customer Activity Repository Cloud, priv ed, tailored op

Usage Metric Transaction

Explanation of Transaction is any message, job, action, response, and/or task processed via the Cloud Service. For
Usage Metric this Cloud Service, the points of sale transactions across all stores are counted.

Block size 10,000

SAP Promotion Management for SAP Customer Activity Repository Cloud, priv ed, tailored op
Usage Metric Active User

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 Explanation Active User is any individual who accesses the Cloud Service. For this Cloud Service, individuals
of Usage who create and/or change the following objects: Offer, vendor fund, campaign, event and any
Metric area template, block template or content template, are counted.

Block size 1

SAP Assortment Planning for SAP Customer Activity Repository Cloud, priv ed, tailored op
Usage Metric Active User

Explanation Active User is any individual who accesses the Cloud Service. For this Cloud Service, individuals
of Usage who create and/or change an assortment list or an option plan, are counted.
Metric

Block size 1

SAP Merchandise Planning for SAP Customer Activity Repository Cloud, priv ed, tailored op
Usage Metric Active User

Explanation Active User is any individual who accesses the Cloud Service.
of Usage
Metric
Block size 1

SAP Replenishment Planning for SAP Customer Activity Repository Cloud, priv ed, tailored op
Usage Object
Metric
Explanation Object is a data object, representing any physical object, managed via the Cloud Service.
of Usage For this Cloud Service, all processed products in all locations are counted.
Metric

Block size 1,000 Product Location Combinations

SAP ERP for Merchandising for Retail priv ed, tailored op

Usage Metric Flat Fee

Explanation
of Usage Flat Fee is a fixed fee for the Cloud Service.
Metric
Block size 1

SAP ERP foundation for retail and fashion, priv ed, tailored op
Usage Document
Metric

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 Explanation Document is a record of commercial transactional data managed via the Cloud Service. For
of Usage this Cloud Service, documents are purchase orders, sales orders, production orders and point-
Metric of-sale billing documents.

Block size 12,000

SAP Omnichannel POS by GK add-on for self scanning priv ed, tailored op
Usage Metric Documents

Explanation
of Usage Documents are single instances of the output data files generated by the product annually.
Metric
Block size 1,000,000

SAP Loss Prevention by Fujitsu priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”.
Block size € 1 million (converted to local currency using SAP standard exchange rates)

CONSUMER PRODUCTS
SAP Farm Management by Vistex, Base Package priv ed, tailored op
Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1

SAP Farm Management by Vistex priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience

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 powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”.
Block size € 10 million (converted to local currency using SAP standard exchange rates)

SAP Grower Management for Perishables by Vistex, Base Package priv ed, tailored op
Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1

SAP Grower Management for Perishables by Vistex priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”.
Block size € 10 million (converted to local currency using SAP standard exchange rates)

EDUCATION
SAP Enable Now, author option priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Enable Now, consumption option priv ed, tailored op

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 Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP User Experience Management by Knoa, enterprise edition priv ed, tailored op
Usage Metric Monitored Users

Explanation Users, monitored are employees, contract workers or other individuals whose credentials,
of Usage permissions, privileges and/or other user information will be monitored, protected or
evaluated by the Cloud Service, or are authorized to use the reporting console.
Metric
Block size 1

GLOBAL SERVICES
SAP Test Data Migration Server priv ed, tailored op
Usage Metric Gigabyte database sizes

Explanation
Database sizes are database sizes of the productive systems and are calculated
of Usage individually for each system (i.e., each ERP, BI and CRM system).
Metric
Block size 300

CUSTOMER EXPERIENCE

SAP Trade Promotion Planning and Management priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
For SAP Advanced Trade Management Analytics, SAP Advanced Trade Management
Analytics, version for SAP BW/4HANA, SAP Customer Business Planning, SAP Customer
Business Planning, version for SAP BW/4HANA, SAP Trade Promotion Planning and
Management, SAP Trade Promotion Planning and Management, version for SAP
BW/4HANA, SAP Meat and Fish Management by msg for SAP S/4HANA and SAP Dairy

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 Management by msg for SAP S/4HANA only the revenues associated with the business or
division which the capabilities of this package will be applied against need to be considered.

Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Trade Promotion Planning and Management, version for SAP BW/4HANA priv ed, tailored op
Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
For SAP Advanced Trade Management Analytics, SAP Advanced Trade Management
Analytics, version for SAP BW/4HANA, SAP Customer Business Planning, SAP Customer
Business Planning, version for SAP BW/4HANA, SAP Trade Promotion Planning and
Management, SAP Trade Promotion Planning and Management, version for SAP
BW/4HANA, SAP Meat and Fish Management by msg for SAP S/4HANA and SAP Dairy
Management by msg for SAP S/4HANA only the revenues associated with the business or
division which the capabilities of this package will be applied against need to be considered.
Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Solution Sales Configuration, on-premise edition priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12 month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”
Block size €50 million (converted to local currency using SAP standard exchange rates)

SAP CRM Service, priv ed, tailored op

Usage Metric Users

Explanation
Users are individuals who Use the Cloud Service. A “User” included in the Metric count
of Usage cannot be assigned to more than one individual.
Metric

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 Block size 1
Additional Embedded Analytics:
Term and
Conditions Where Licensee holds a valid Package License for any of the below Package(s), such
Package License shall include the right for individuals licensed as SAP Professional or
Limited Professional Users under the Agreement to (i) view, interact and refresh Crystal
Reports, Dashboards content and Lumira storyboards embedded with such licensed
Package(s) and (ii) Use the SAP BI Platform and/or SAP Lumira Server, as delivered with
such licensed Package(s), solely to enable the viewing, interacting and refreshing of the
Crystal Reports, and Lumira storyboards embedded with such licensed Package(s)
(collectively "Embedded Analytics Limited Use Right").

Packages That Include Embedded Analytics Limited Use Right:

• SAP ERP
• SAP SCM
• SAP Transportation Management
• SAP Extended Warehouse Management
• SAP SRM
• SAP CRM
• SAP Environment, Health and Safety
• SAP Manufacturing Integration and Intelligence

Use of the following CEC Packages does not require a Named User license:

• SAP CRM Sales

• SAP CRM Service
• SAP CRM Marketing
• SAP CRM Loyalty Management
• SAP Sales and Service Order Execution for B2C
• SAP Sales and Service Order Execution for B2B & B2C
• SAP Contact Center
• SAP Trade Promotion Planning and Management
• SAP Advanced Analytics for Trade Management
• SAP Customer Business Planning
• SAP Configure, Price and Quote for product configuration
• SAP Configure, Price and Quote for solution sales configuration
• Desktop Connection for SAP CRM – enterprise edition

SAP CRM Sales; SAP CRM Service; SAP CRM Marketing:

Use of SAP CRM Sales, SAP CRM Service and SAP CRM Marketing packages is limited to
Licensee and its affiliates/subsidiaries.

SAP CRM Sales, Limited Access; SAP CRM Service, Limited Access; SAP CRM
Marketing, Limited Access:

Licensing of SAP CRM Sales, Limited Access; SAP CRM Service, Limited Access; or SAP
CRM Marketing, Limited Access allows Licensee’s Business Partners to access the SAP
CRM Sales; SAP CRM Service; or SAP CRM Marketing package respectively, in
accordance with the terms of the Agreement.

SAP CRM Sales, priv ed, tailored op

Usage Metric Users

Explanation
Users are individuals who Use the Cloud Service. A “User” included in the Metric count
of Usage cannot be assigned to more than one individual.
Metric

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 Block size 1
Additional Embedded Analytics:
Term and
Conditions Where Licensee holds a valid Package License for any of the below Package(s), such
Package License shall include the right for individuals licensed as SAP Professional or
Limited Professional Users under the Agreement to (i) view, interact and refresh Crystal
Reports, Dashboards content and Lumira storyboards embedded with such licensed
Package(s) and (ii) Use the SAP BI Platform and/or SAP Lumira Server, as delivered with
such licensed Package(s), solely to enable the viewing, interacting and refreshing of the
Crystal Reports, and Lumira storyboards embedded with such licensed Package(s)
(collectively "Embedded Analytics Limited Use Right").

Packages That Include Embedded Analytics Limited Use Right:

• SAP ERP
• SAP SCM
• SAP Transportation Management
• SAP Extended Warehouse Management
• SAP SRM
• SAP CRM
• SAP Environment, Health and Safety
• SAP Manufacturing Integration and Intelligence

Use of the following CEC Packages does not require a Named User license:

• SAP CRM Sales

• SAP CRM Service
• SAP CRM Marketing
• SAP CRM Loyalty Management
• SAP Sales and Service Order Execution for B2C
• SAP Sales and Service Order Execution for B2B & B2C
• SAP Contact Center
• SAP Trade Promotion Planning and Management
• SAP Advanced Analytics for Trade Management
• SAP Customer Business Planning
• SAP Configure, Price and Quote for product configuration
• SAP Configure, Price and Quote for solution sales configuration
• Desktop Connection for SAP CRM – enterprise edition

SAP CRM Sales; SAP CRM Service; SAP CRM Marketing:

Use of SAP CRM Sales, SAP CRM Service and SAP CRM Marketing packages is limited to
Licensee and its affiliates/subsidiaries.

SAP CRM Sales, Limited Access; SAP CRM Service, Limited Access; SAP CRM
Marketing, Limited Access:

Licensing of SAP CRM Sales, Limited Access; SAP CRM Service, Limited Access; or SAP
CRM Marketing, Limited Access allows Licensee’s Business Partners to access the SAP
CRM Sales; SAP CRM Service; or SAP CRM Marketing package respectively, in
accordance with the terms of the Agreement.

ANALYTICS

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 SAP BW/4HANA Cloud, base package, private edition
Usage Entitlements Package
Metric
Explanation Entitlements Package is a set of defined entitlements, as set forth in the respective Product Supplement,
of Usage Service Description Guide or Service Use Description.
Metric
Block size 1

SAP BW/4HANA Cloud, priv ed, tailored op

Usage Entitlements Package

Metric
Explanation Entitlements Package is a set of defined entitlements, as set forth in the respective Product
of Usage Supplement, Service Description Guide or Service Use Description.
Metric

SAP BW NetWeaver Cloud, priv ed, tailored op

Usage Entitlements Package

Metric
Explanation Entitlements Package is a set of defined entitlements, as set forth in the respective Product
of Usage Supplement, Service Description Guide or Service Use Description.
Metric

SAP BusinessObjects Enterprise Cloud, priv ed, tailored op (user)

Usage User
Metric
Explanation User is any individual authorized to access the Cloud Service.
of Usage
Metric
Block size 1

SAP BusinessObjects Enterprise Cloud, priv ed, tailored op (CS)

Usage Concurrent Sessions
Metric
Explanatio Concurrent Sessions are the aggregated numbers of sessions accessing the service at any one time.
n of A session refers to the time between logon and logoff or time out where a unique user, application or
Usage platform accesses the service either directly or indirectly via a custom application. The number of
Metric sessions accessing each Deployment must be limited by corresponding license key mechanisms. The
maximum number of sessions enabled on a Deployment by such limitations may not exceed the usage
metric limit for the number of Concurrent Sessions assigned to that Deployment for such licensed Cloud
Service. The aggregate number of sessions enabled on all Deployments may not exceed the usage
metric limitation of Concurrent Sessions. Users in deployments with an unlimited number of sessions
require a Named User License for the Service. There is no license limit on number of processors or
servers used. Customer may not utilize any program or system to cache or queue report requests. SAP
BusinessObjects Enterprise, priv ed, tailored op users accessing any Deployment using a Concurrent
Session license may be entered into the SAP NetWeaver BW system for the purposes of maintaining
security.

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 Block size 1

Additional The following use rights are not available with Concurrent Session licenses:
Terms & • Use of Business View Manager, Report Conversion Tool, Universe Design Tool, Web Service Query
Conditions Tool, Information Design Tool, Translation Management Tool, Data Federation Administration Tool,
Central Management Console, and/or Central Configuration Manager
• Use of the Crystal Reports desktop client, and/or Crystal Reports for Enterprise
desktop client
• Use of the Web Intelligence Rich Client
• Use of the SAP Lumira desktop client

SAP BusinessObjects Web Intelligence (user) priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
For SAP Business Intelligence (BI), There is no license limit on number of processors or
servers used. Users are identified at logon and do not consume a Concurrent Session
license. Concurrent Session licenses and Users can be purchased in combination for a
Deployment. Licensee may not utilize any program or system to cache or queue report
requests. SAP BI users may be entered into the SAP NetWeaver BW system for the
purposes of maintaining security. This metric does not replace the overall SAP Named User
licensing requirement.
Block size 1
Include runtime license to use SAP BusinessObjects BI SDK. The use of any SAP
BusinessObjects BI SDK in any commercial software product for the purposes of
connecting data accessed via SAP BusinessObjects semantic layers or documents with
third party products is prohibited without the written consent of SAP. The use of any SAP
Additional BusinessObjects BI SDK in any commercial software product for the purposes of converting
Term and SAP BusinessObjects content or metadata to third party products is not allowed.
Conditions
For a single Deployment of SAP BusinessObjects BI platform only 1 edition can be used:
either SAP BusinessObjects Enterprise, or SAP BusinessObjects Web Intelligence model.

1 User can create a maximum of 10 simultaneous sessions.

SAP BusinessObjects Web Intelligence (CS) priv ed, tailored op

Usage Metric Concurrent Sessions

Explanation Concurrent sessions are the aggregated numbers of sessions accessing the licensed Cloud
Service at any one time. A session refers to the time between logon and logoff or time out
of Usage where a unique user, application or platform accesses the licensed Cloud Service either
Metric directly or indirectly via a custom application. The number of sessions accessing each
Deployment must be limited by corresponding license key mechanisms. The maximum
number of sessions enabled on a Deployment by such limitations may not exceed the
usage metric limitation for the number of Concurrent Sessions assigned to that Deployment
for such licensed Cloud Service product. The aggregate number of sessions enabled on all
Deployments may not exceed the usage metric limitation of Concurrent Sessions. Users in
deployments with an unlimited number of sessions require a Named User License for the
licensed Cloud Service product. There is no license limit on number of processors or
servers used. Licensee may not utilize any program or system to cache or queue report
requests. SAP BusinessObjects BI users accessing any Deployment using a Concurrent

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 Session license may be entered into the SAP NetWeaver BW system for the purposes of
maintaining security.

Block size 10
Include runtime license to use SAP BusinessObjects BI SDK. The use of any SAP
BusinessObjects BI SDK in any commercial software product for the purposes of
connecting data accessed via SAP BusinessObjects semantic layers or documents with
third party products is prohibited without the written consent of SAP. The use of any SAP
BusinessObjects BI SDK in any commercial software product for the purposes of converting
SAP BusinessObjects content or metadata to third party products is not allowed.

Additional For a single Deployment of SAP BusinessObjects BI platform only 1 edition can be used:
Term and either SAP BusinessObjects Enterprise, or SAP BusinessObjects Web Intelligence model.
Conditions
Limitations for SAP BusinessObjects Web Intelligence (CS): The following use rights are not
available with the Concurrent Session license.
(a) Use of Business View Manager, Report Conversion Tool, Universe Design Tool, Web
Service Query Tool, Information Design Tool, Translation Management Tool, Data
Federation Administration Tool, Central Management Console, and/or Central Configuration
Manager
(b) Use of the Web Intelligence Rich Client

SAP Profitability and Performance Management Cloud, priv ed, tailored op

Usage Metric Gigabyte

Explanation of Gigabyte is the amount of capacity in the Cloud Service. For this Cloud Service, memory capacity is
Usage Metric counted.

Block size 1

SAP Business Planning and Consolidation standard edition for SAP NetWeaver Cloud, priv ed, tailored op
Usage Metric User
Explanation User is any individual authorized to access the Cloud Service.
of Usage Metric
Block size 1
Additional Terms
and Conditions

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 This Cloud Service is to be subscribed to whenever data extraction to third party systems is
required; however, use cases involving data extraction in the form of static reports (i.e., pdf)
do not require a subscription to this Cloud Service.

Use is limited to (i) direct input and/or editing of quantitative and qualitative data into the
application; (ii) execution of existing reports or creation of reports on existing data structures;
(iii) execution of changes to workflow tasks; and (iv) viewing data, except that Users
accessing the package through an interface are limited to viewing data only. The
consolidation functionality is limited to running controls on data submitted by Users.
Planning functionality is limited to performing planning tasks only on existing models.

SAP Business Planning and Consolidation standard edition for SAP NetWeaver Cloud (planning only), priv ed, tailored
op
Usage Metric User
Explanation User is any individual authorized to access the Cloud Service.
of Usage Metric
Block size 1
Additional Terms
and Conditions This Cloud Service is to be subscribed to whenever data extraction to third party systems is
required; however, use cases involving data extraction in the form of static reports (i.e., pdf) do
not require a subscription to this Cloud Service.

Use is limited to (i) direct input and/or editing of quantitative and qualitative data into the
application; (ii) execution of existing reports or creation of reports on existing data structures;
(iii) execution of changes to workflow tasks; and (iv) viewing data, except that Users accessing
the package through an interface are limited to viewing data only. The consolidation
functionality is limited to running controls on data submitted by Users. Planning
functionality is limited to performing planning tasks only on existing models.

SAP Business Planning and Consolidation professional edition for SAP NetWeaver Cloud, priv ed, tailored op
Usage Metric User
Explanation of Usage User is any individual authorized to access the Cloud Service.
Metric
Block size 1
Additional Terms &
Conditions This Cloud Service is to be subscribed to whenever data extraction to third party systems is
required; however, use cases involving data extraction in the form of static reports (i.e.,
pdf) do not require a subscription to this Cloud Service.

With the professional edition, you can operate master data, reports, and process- and
workflows. It allows you to define allocation and consolidation rules and gives you control
over models or consolidation definitions. It also gives you the right to execute
administrative and user-related tasks. The User gains additional planning and consolidation
functions/rights.

This package may be used solely for the creation and calculation of budget, plan, or
forecast data, including the calculation and reporting of the consolidated financial results of
a group of companies or for separate financial statement reporting where the
application is being used to calculate and report investments at equity, applying
generally accepted accounting concepts related to accounting for business
combinations and / or equity accounting for investments is not permitted.

SAP Business Planning and Consolidation professional edition for SAP NetWeaver Cloud (planning only), priv ed,
tailored op
Usage Metric User
Explanation of User is any individual authorized to access the Cloud Service.
Usage Metric
Block size 1

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 Additional Terms &
Conditions This Cloud Service is to be subscribed to whenever data extraction to third party systems is
required; however, use cases involving data extraction in the form of static reports (i.e., pdf) do
not require a subscription to this Cloud Service.

With the professional edition, you can operate master data, reports, and process- and
workflows. It allows you to define allocation and consolidation rules and gives you control over
models or consolidation definitions. It also gives you the right to execute administrative and
user-related tasks. The user gains additional planning and consolidation functions/rights.

This package may be used solely for the creation and calculation of budget, plan, or forecast
data, including the calculation and reporting of the consolidated financial results of a group
of companies or for separate financial statement reporting where the application is
being used to calculate and report investments at equity, applying generally accepted
accounting concepts related to accounting for business combinations and / or equity
accounting for investments is not permitted.

MIDDLEWARE

SAP Landscape Transformation Replication Server, priv ed, tailored op

Usage Metric Entitlements Package
Explanation of Entitlements Package is a set of defined entitlements, as set forth in the respective Product
Usage Metric Supplement, Service Description Guide or Service Use Description.
Block size 1

SAP NetWeaver Foundation for Third Party Applications, core based priv ed, tailored op
Usage Metric Cores

Explanation Cores are the number of cores in CPUs that are available for use by the licensed Cloud
Service. The number of Core licenses must be an integer. When counting physical Cores,
of Usage each Core of a physical CPU that runs at least parts of the licensed Cloud Service,
Metric including those that are temporarily assigned or scheduled to cover peak processing, is
considered and counted.
When counting virtual Cores, each virtual Core that runs at least parts of the licensed Cloud
Service, including those that are temporarily assigned or scheduled to cover peak
processing, is counted.
If the licensed Cloud Service will run in a pure virtual environment, physical Cores will not
be counted. For purposes of clarification, “Core” as defined in this metric definition is
different from “core” as referenced in the metric definition for any other Cloud Service
licensed on a CPU basis (if any), and therefore is not applicable in that context.
Block size 1
The SAP NetWeaver Foundation for Third Party Applications license grants the Customer,
in addition to the SAP NetWeaver Foundation runtime license, the right to Use the SAP
NetWeaver Foundation for Third Party Applications Software with:
(a) Add-Ons to the SAP application that access the information contained in the database of
the SAP applications(*); and
(b) third party applications that access the information contained in the database of the SAP
Additional
applications.
Term and
Important Notices:
Conditions
Add-Ons and third-party applications that solely contain functionality for system
administration, monitoring and management do not require a license for SAP NetWeaver
Foundation for Third Party Applications.
Access to the information contained in a database (including but not limited to Oracle and/or
Microsoft databases) may require Full Use licenses for that database. It is Customer’s
responsibility to secure all appropriate rights from any applicable licensor(s).

SAP ERP, private edition tailored option Service Description Guide enGLOBAL.v.9-2022 Page 47 of 58
 (*) Customer’s Developer Users may Use the tools included in SAP NetWeaver Foundation
for Third Party Applications license for the development of these Add-Ons described above.
Mixing Core-base and user-based license metrics for SAP NetWeaver Foundation for Third
Party Applications is not permitted. Customers must decide the first time they purchase or
license SAP NetWeaver Foundation for Third Party Applications which license metric (user-
based or Core-based) they will use.

SAP NetWeaver Foundation for Third Party Applications, user based priv ed, tailored op
Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1
The SAP NetWeaver Foundation for Third Party Applications license grants the Customer,
in addition to the SAP NetWeaver Foundation runtime license, the right to Use the SAP
NetWeaver Foundation for Third Party Applications Software with:
(a) Add-Ons to the SAP application that access the information contained in the database of
the SAP applications(*); and
(b) third party applications that access the information contained in the database of the SAP
applications.
Important Notices:
Add-Ons and third-party applications that solely contain functionality for system
Additional
administration, monitoring and management do not require a license for SAP NetWeaver
Term and
Foundation for Third Party Applications.
Conditions
Access to the information contained in a database (including but not limited to Oracle and/or
Microsoft databases) may require full use licenses for that database. It is Customer’s
responsibility to secure all appropriate rights from any applicable licensor(s).
(*) Customer’s Developer Users may Use the tools included in SAP NetWeaver Foundation
for Third Party Applications license for the development of these Add-Ons described above.
Mixing Core-base and user-based license metrics for SAP NetWeaver Foundation for Third
Party Applications is not permitted. Customers must decide the first time they purchase or
license SAP NetWeaver Foundation for Third Party Applications which license metric (user-
based or Core-based) they will use.

SAP NetWeaver OpenHub priv ed, tailored op

Usage Metric Installations

Explanation
of Usage Installations are instances of the Cloud Service installed at a designated device.
Metric
Block size 1
For purposes of SAP Netweaver OpenHub, “SAP BW” means the SAP Business
Warehouse functionality included in SAP ERP, and does not include other Business
Warehouse products such as SAP BW4/HANA. With this license, data may be exported out
of SAP BW into non-SAP software applications in an asynchronous, non-real-time manner.
Once data is asynchronously extracted to non-SAP software, there are no additional license
Additional fees or SAP Named Users required, provided the use of such data does not result in any
Term and updates to and/or trigger any processing capabilities of any licensed Cloud Service. For the
Conditions purposes of this Section, “asynchronous extraction” means downloading data in bulk (i.e.
not in response to a real-time Named User or system-generated reporting query) for
analytical purposes. Notwithstanding anything to the contrary, provided Customer also has
a valid license for SAP Digital Access, humans may use SAP BW through non-SAP
software to export data out of SAP BW in a real time manner without the need to be
licensed as a “Named User” of SAP ERP, and (b) non-humans (e.g. bots, sensors, chips,

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 devices, etc.) may Use SAP BW directly or through non-SAP software to export data out of
SAP BW in a non-real-time or real time manner without the need to be licensed as “Named
User(s)” of SAP ERP.

SAP Process Orchestration priv ed, tailored op

Usage Metric Cores

Explanation Cores are the number of cores in CPUs that are available for use by the licensed Cloud
Service. The number of Core licenses must be an integer. When counting physical Cores,
of Usage each Core of a physical CPU that runs at least parts of the licensed Cloud Service,
Metric including those that are temporarily assigned or scheduled to cover peak processing, is
considered and counted.
When counting virtual Cores, each virtual Core that runs at least parts of the licensed Cloud
Service, including those that are temporarily assigned or scheduled to cover peak
processing, is counted.
If the licensed Cloud Service will run in a pure virtual environment, physical Cores will not
be counted. For purposes of clarification, “Core” as defined in this metric definition is
different from “core” as referenced in the metric definition for any other Cloud Service
licensed on a CPU basis (if any), and therefore is not applicable in that context.
Block size 1

SAP Interactive Forms by Adobe priv ed, tailored op

Usage Metric Users

Explanation Users are individuals authorized to access the Cloud Service. A User included in the Metric
count cannot be assigned to more than one individual. However, a User assignment may be
of Usage transferred from one individual to another, but only if the individual to which the User was
Metric assigned is: (i) is on vacation; (ii) is absent due to sickness; (iii) has their employment
terminated; (iv) is moved into a new job function which no longer requires them to Use the
applicable Package(s); or (v) is subject to a condition that is otherwise agreed by SAP.
Block size 1

SAP Intelligent Business Operations bundle priv ed, tailored op

Usage Metric Cores

Explanation Cores are the number of cores in CPUs that are available for use by the licensed Cloud
Service. The number of Core licenses must be an integer. When counting physical Cores,
of Usage each Core of a physical CPU that runs at least parts of the licensed Cloud Service,
Metric including those that are temporarily assigned or scheduled to cover peak processing, is
considered and counted.
When counting virtual Cores, each virtual Core that runs at least parts of the licensed Cloud
Service, including those that are temporarily assigned or scheduled to cover peak
processing, is counted.
If the licensed Cloud Service will run in a pure virtual environment, physical Cores will not
be counted. For purposes of clarification, “Core” as defined in this metric definition is
different from “core” as referenced in the metric definition for any other Cloud Service
licensed on a CPU basis (if any), and therefore is not applicable in that context.
Block size 1
Includes the rights to use SAP Process Orchestration, SAP HANA Streaming Analytics
Option and SAP HANA Operational Process Intelligence Option. Use of SAP HANA
Additional Streaming Analytics shall be solely limited to interacting with other Cloud Service
Term and components included in SAP Intelligent Business Operations bundle. Use of SAP HANA
Conditions Operational Process Intelligence Option is restricted to:
(a) data from the included SAP Process Orchestration, and SAP HANA Streaming Analytics
Software; and

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 (b) data from SAP ERP or SAP S/4HANA applications, if licensed separately by the
Customer. Each 1 Core license of SAP Intelligent Business Operations bundle includes the
rights to 1 Concurrent Session of SAP PowerDesigner EnterpriseArchitect. The total
number of Cores licensed represents the maximum total cumulative Cores on which all of
the Cloud Service included in SAP Intelligent Business Operations bundle may be installed
and Used, excluding SAP HANA Operational Process Intelligence Option and SAP
PowerDesigner EnterpriseArchitect which do not count against total Cores.

Focused Run for SAP Solution Manager, perpetual option priv ed, tailored op
Usage Metric GB of Memory

Explanation
Gigabytes of memories are the total amount of memory that may be used by the Cloud
of Usage Service, as measured in gigabytes.
Metric
Block size 1 GB

DATABASES & DATA MANAGEMENT

SAP Adaptive Server Platform priv ed, tailored op

Usage Metric Cores

Explanation Cores are the number of cores in CPUs that are available for use by the licensed Cloud
Service. The number of Core licenses must be an integer. When counting physical Cores,
of Usage each Core of a physical CPU that runs at least parts of the licensed Cloud Service,
Metric including those that are temporarily assigned or scheduled to cover peak processing, is
considered and counted.
When counting virtual Cores, each virtual Core that runs at least parts of the licensed Cloud
Service, including those that are temporarily assigned or scheduled to cover peak
processing, is counted.
If the licensed Cloud Service will run in a pure virtual environment, physical Cores will not
be counted. For purposes of clarification, “Core” as defined in this metric definition is
different from “core” as referenced in the metric definition for any other Cloud Service
licensed on a CPU basis (if any), and therefore is not applicable in that context.
Block size 1
The total number of Cores licensed represents the maximum total cumulative Cores on
Additional
which all of the Software included in SAP Adaptive Server Platform (“ASP”) may be installed
Term and
and Used. SAP ASP includes the following Software: SAP Adaptive Server Enterprise
Conditions
(“SAP ASE”), SAP IQ, and SAP Replication Server.

SAP Adaptive Server Platform, Database Always-on Option priv ed, tailored op
Usage Metric Cores

Explanation Cores are the number of cores in CPUs that are available for use by the licensed Cloud
Service. The number of Core licenses must be an integer. When counting physical Cores,
of Usage each Core of a physical CPU that runs at least parts of the licensed Cloud Service,
Metric including those that are temporarily assigned or scheduled to cover peak processing, is
considered and counted.
When counting virtual Cores, each virtual Core that runs at least parts of the licensed Cloud
Service, including those that are temporarily assigned or scheduled to cover peak
processing, is counted.
If the licensed Cloud Service will run in a pure virtual environment, physical Cores will not
be counted. For purposes of clarification, “Core” as defined in this metric definition is
different from “core” as referenced in the metric definition for any other Cloud Service
licensed on a CPU basis (if any), and therefore is not applicable in that context.
Block size 1

SAP Adaptive Server Platform, Workload Analyzer Option priv ed, tailored op

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 Usage Metric Cores

Explanation Cores are the number of cores in CPUs that are available for use by the licensed Cloud
Service . The number of Core licenses must be an integer. When counting physical Cores,
of Usage each Core of a physical CPU that runs at least parts of the licensed Cloud Service,
Metric including those that are temporarily assigned or scheduled to cover peak processing, is
considered and counted.
When counting virtual Cores, each virtual Core that runs at least parts of the licensed Cloud
Service, including those that are temporarily assigned or scheduled to cover peak
processing, is counted.
If the licensed Cloud Service will run in a pure virtual environment, physical Cores will not
be counted. For purposes of clarification, “Core” as defined in this metric definition is
different from “core” as referenced in the metric definition for any other Cloud Service
licensed on a CPU basis (if any), and therefore is not applicable in that context.
Block size 1

SAP HANA, active/active read-enabled option priv ed, tailored op

Usage Metric GB of Memory

Explanation
Gigabytes of memories are the total amount of memory that may be used by the Cloud
of Usage Service, as measured in gigabytes.
Metric
Block size 64 GB
SAP HANA use is limited to read operations only on the secondary, in SAP HANA system
Additional
replication scenario. Customer must license an equal number of SAP HANA active/active
Term and
read-enabled units to correspond to the number of SAP HANA units associated with the
Conditions
primary SAP HANA, EE Cloud priv ed, tailored op instance.

SAP HANA, active/active read-enabled option for HANA runtime, priv ed, tailored op
Usage Metric HSAV

Explanation HANA SAP Application Value (HSAV) is the sum of prices for licensed Cloud Service,
of Usage excluding those items identified in the list of prices and conditions that do not contribute to
the HANA SAP Application Value.
Metric
Block size 1
Additional
SAP HANA use is limited to read operations only on the secondary, in SAP HANA system
Term and
replication scenario.
Conditions

NATIVE HANA
SAP Predictive Maintenance and Service, add-on for Utilities priv ed, tailored op
Usage Metric GB of Memory

Explanation
Gigabytes of memories are the total amount of memory that may be used by the Cloud
of Usage Service, as measured in gigabytes.
Metric
Block size 64 GB

SAP Quotation and Underwriting for Insurance priv ed, tailored op

Usage Metric Premiums

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 Explanation Premiums of the insurance company, which uses the product, is the total gross premiums
as disclosed in the latest annual statement of the legal entity in a fiscal year. If the
of Usage Customer does not disclose a comprehensive annual statement, the Customer must report
Metric the respective information to SAP on an annual basis. If Customer does not disclose the
information publicly, Customer must deliver and explain it to SAP. If the product shall be
licensed only for a subdivision of the insurance company the respective license contract
requires an explicit definition.
Block size €1 million (converted to local currency using SAP standard exchange rates)

NON-STANDARD
SAP Bank Communication Management, option for multisystem payment consolidation priv ed, tailored op
Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed package license fees for the Cloud Service.
Metric
Block size 1

card management priv ed, tailored op

Usage Metric Items

Explanation Items represent entities managed in the Cloud Service.

of Usage For card management and SAP S/4HANA for card management, Items are the number of
active cards stored in the system.
Metric
Block size 50,000
Additional
Includes the following Runtime Software: Transactional Banking, Retail Banking; SAP
Term and
Payment Engine, all to be used only in conjunction with card management.
Conditions

FOCUSED BUSINESS SOLUTIONS

Special support: The Cloud Services set forth in this section are identified as a Focused Business Solution ("FBS
Software"), and special support strategy and conditions apply. SAP Support for FBS Software shall be provided in
accordance with the applicable SAP Support terms as amended by the then current support strategy and conditions found
at https://support.sap.com/fbs (inclusive of any successor site(s) made known by SAP, the “Strategy & Conditions Site”).

Strategy & Conditions Site: The Strategy & Conditions Site is hereby amended to include the following terms:
• FBS Software requires, as a prerequisite to its use and installation, a specific version (e.g. release, service level
pack, and/or enhancement pack) of certain SAP Cloud Services (the “Base Software”), which is identified on the
Strategy & Conditions Site and must be separately subscribed to and installed by Customer.
• In the future, should SAP elect, in its sole and exclusive discretion, to make new release(s) of FBS Software
commercially available as part of SAP Support, such new release(s) may (a) differ functionally, (b) have different
supported language(s) and/or (c) have different Base Software requirements from prior FBS Software release(s).
• Mainstream and extended maintenance dates for FBS Software are targets, and therefore subject to change by
SAP.
• In no event will maintenance or extended maintenance for any FBS Software release be provided following the
expiration or termination of mainstream or extended (as applicable) maintenance on the underlying Base
Software.

SAP Asset Retirement Obligation Management priv ed, tailored op

Usage Metric Asset Retirement Obligation Cost Estimations

Explanation Asset retirement obligation cost estimations are the volume of the cost estimations which
are handled in the solution.
of Usage The cost estimation volume is equal to the total of the settlement values (expected costs at
Metric the estimated retirement date) of all cost estimation items of the cost estimation plans of all
asset retirement obligations, which are handled by SAP Asset Retirement Obligation

SAP ERP, private edition tailored option Service Description Guide enGLOBAL.v.9-2022 Page 52 of 58
 Management priv ed tailored option. If the customer is using more than one accounting
principle, the cost estimation volume is calculated separately for every accounting principle.
The maximum of these values will be used for pricing. The cost estimation volume is
determined based on the volume, which is valid at the fiscal year end date. Only asset
retirement obligations, which are active at this date, will be considered.
Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Advanced Track and Trace for Pharmaceuticals Cloud, priv ed, tailored op
Usage Metric Object
Explanation of Object is a data object, representing any physical object, managed via the Cloud Service.
Usage Metric

Block size €10 million (converted to local currency using SAP standard exchange rates)

Additional This solution is limited to the following language versions:

Term and Available Log-On Languages: Arabic, Bulgarian, Chinese, Danish, English, French, German,
Conditions Hungarian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
Available Documentation Language: English
The solution includes all the country packages for USA, Argentina, China, Turkey, South Korea,
India, European Union and Russia.

SAP Corporate Serialization priv ed, tailored op

Usage Metric Document

Explanation
Document is a record of commercial transactional data managed via the Cloud Service.
of Usage
Metric
Block size 100,000

SAP Customer Business Planning priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets.”
For SAP Advanced Trade Management Analytics, SAP Advanced Trade Management
Analytics, version for SAP BW/4HANA, SAP Customer Business Planning, SAP Customer
Business Planning, version for SAP BW/4HANA, SAP Trade Promotion Planning and
Management, SAP Trade Promotion Planning and Management, version for SAP
BW/4HANA, SAP Meat and Fish Management by msg for SAP S/4HANA and SAP Dairy
Management by msg for SAP S/4HANA only the revenues associated with the business or
division which the capabilities of this package will be applied against need to be considered.
Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Customer Business Planning, version for SAP BW/4HANA priv ed, tailored op

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 Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets.”
For SAP Advanced Trade Management Analytics, SAP Advanced Trade Management
Analytics, version for SAP BW/4HANA, SAP Customer Business Planning, SAP Customer
Business Planning, version for SAP BW/4HANA, SAP Trade Promotion Planning and
Management, SAP Trade Promotion Planning and Management, version for SAP
BW/4HANA, SAP Meat and Fish Management by msg for SAP S/4HANA and SAP Dairy
Management by msg for SAP S/4HANA only the revenues associated with the business or
division which the capabilities of this package will be applied against need to be considered.
Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Forecasting and Replenishment Cloud, add-on for fresh products, priv ed, tailored op
Usage Metric Object

Explanation Object is a data object, representing any physical object, managed via the Cloud Service. For this Cloud
Service, all processed products in all locations are counted.
of Usage
Metric
Block size 1,000 Product

Additional This solution is limited to the following language versions:

Term and Available Log-On Languages: Danish, Dutch, English, German, Spanish, Swedish, French
Conditions Available Documentation Languages: English

SAP GTS, identity-based preference processing priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets.”
Block size €500 million (converted to local currency using SAP standard exchange rates)

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SAP Multiresource Scheduling for SAP ERP, priv ed, tailored op
Usage Metric Resource

Explanation of Usage Metric Resource is any authorized individual or physical asset accessing, being
managed and/or monitored via the Cloud Service.
Block size 1

Additional Terms & If Customer purchases a subscription to SAP ERP, disaster recovery, priv ed,
Conditions tailored op package, disaster recovery services are not offered for this service.

SAP Customer Activity Repository Cloud, omnichannel price and promotion service, private edition
Usage Metric Object
Explanation Object is a data object, representing any physical object, managed via the Cloud Service. For this
of Usage Cloud Service, the number of products available for sale to customers is counted.
Metric
Block size 1,000
Additional This solution is limited to the following languages versions:
Terms & Available Log-On Languages: English, German, Chinese, French, Hindi, Indonesian, Italian,
Conditions Japanese, Korean, Portuguese, Russian, Spanish
Available Documentation Languages: English

SAP Product Lifecycle Costing priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets.”

For SAP Product Lifecycle Costing priv ed tailored option, only the revenues need to be
considered associated with the business or division which the capabilities of SAP Product
Lifecycle Costing priv ed tailored option will be applied against.
Block size €250 million (converted to local currency using SAP standard exchange rates)

SAP Allocation Management for SAP Customer Activity Repository Cloud, priv ed, tailored op
Usage Metric Object

Explanation Object is a data object, representing any physical object, managed via the Cloud Service. For this
of Usage Cloud Service, all processed products in all locations are counted.
Metric
Block size 1,000

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 Additional This solution is limited to the following languages versions:
Terms & Available Log-On Languages: Czech, English, German, Chinese, Danish, Finnish, French,
Conditions Italian, Spanish, Japanese, Norwegian, Portuguese, Russian, Swedish, Polish, Turkish,
Bulgarian, Romanian, Serbian (Latin), Slovak
Available Documentation Languages: English

SAP Advanced Trade Management Analytics priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets.”
For SAP Advanced Trade Management Analytics, SAP Advanced Trade Management
Analytics, version for SAP BW/4HANA, SAP Customer Business Planning, SAP Customer
Business Planning, version for SAP BW/4HANA, SAP Trade Promotion Planning and
Management, SAP Trade Promotion Planning and Management, version for SAP
BW/4HANA, SAP Meat and Fish Management by msg for SAP S/4HANA and SAP Dairy
Management by msg for SAP S/4HANA only the revenues associated with the business or
division which the capabilities of this package will be applied against need to be considered.
Block size €100 million (converted to local currency using SAP standard exchange rates)

SAP Advanced Trade Management Analytics, version for SAP BW/4HANA priv ed, tailored op
Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets.”
For SAP Advanced Trade Management Analytics, SAP Advanced Trade Management
Analytics, version for SAP BW/4HANA, SAP Customer Business Planning, SAP Customer
Business Planning, version for SAP BW/4HANA, SAP Trade Promotion Planning and
Management, SAP Trade Promotion Planning and Management, version for SAP
BW/4HANA, SAP Meat and Fish Management by msg for SAP S/4HANA and SAP Dairy
Management by msg for SAP S/4HANA only the revenues associated with the business or
division which the capabilities of this package will be applied against need to be considered.
Block size €100 million (converted to local currency using SAP standard exchange rates)

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SAP Yard Logistics for ERP, priv ed, tailored op
Usage Metric Items

Explanation of Items are the number of transportation units (trucks, trailer, container, railcars, vessel, etc.)
Usage Metric in both inbound and outbound.
Block size 5,000

REPEATABLE CUSTOM SOLUTIONS

Prerequisite to use: The Cloud Services set forth in this section are identified as Repeatable Custom Solution (“RCS
Software”), and RCS Software requires, as a prerequisite to its use and installation, a specific version (such as release,
service level pack, and/or enhancement pack) of certain SAP Cloud Services (the “Base Software”) which is identified by
SAP, along with specific use conditions under https://support.sap.com/rcs (the “RCS Strategy & Conditions Site”) and/or
the Documentation. Special support strategy and conditions apply for RCS Software. SAP and Customer agree that
Support for RCS Software shall be provided as set forth in the applicable SAP Product Specific Support Schedule for RCS
found at the RCS Strategy & Conditions site.

Not standard software: RCS Software is not SAP standard software and in its current state an RCS Software may not
meet all SAP standards including but not limited to language or country version, available version, supported operating
systems, or database. Customer must fully test the RCS Software before using it in live operation. The standard language
in which the RCS Software and its Documentation will be provided is English. SAP reserves the right to release individual
versions of the RCS Software or its Documentation in additional languages. SAP has no obligation to transfer any
functionality licensed under this agreement into SAP’s standard software, nor shall SAP be obliged to make the RCS
Software compatible with new releases or versions of the Base Software.

Advanced simulation for supply network planning priv ed, tailored op

Usage Metric Revenues

Explanation Revenues are the annual incomes that a company receives from its normal business
activities and other revenues from interests, dividends, royalties or other sources. Revenues
of Usage exclude indirect taxes such as VAT, Excise Duty or any similar sales related taxes.
Metric For SAP Customer Experience branded products, Revenue is the calculation of Licensee’s
and its Affiliates total annual sales revenue for products or services that are purchased
through the SAP Customer Experience platforms (including SAP Customer Experience
powered websites and other SAP Customer Experience powered channels such as web
stores, mobile, In-Store module, Contact Center module, etc.) by customers (B2B and B2C)
in each trailing 12-month period, less VAT, delivery and any returns.
For Insurance, Revenue are the same as “Premiums.”
For National Central Banks / Federal Reserve Banks, Revenues are the same as “Assets
under Management.”
For Other Banks, Revenues are the sum of Licensee’s gross interest income and
noninterest income (i.e. provisions, service charges, trading income) as stated on
Licensee’s Income Statement.
For Public Sector, Revenues are the same as “Total Annual Budgets”.
Block size € 500 million (converted to local currency using SAP standard exchange rates)

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Usage Metric Transactions

Explanation Transactions are the total maximum number of documents and line items processed by the
of Usage Cash Application priv ed tailored option per year. One transaction is either one payment
advice file (pdf) or one bank statement line item or one lockbox line item.
Metric
Block size 10,000

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advanced data synchronization framework priv ed, tailored op
Usage Metric Flat Fee

Explanation
of Usage Flat fees are fixed fees for the Cloud Service.
Metric
Block size 1

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Usage Metric Employees

Explanation Employees are individuals, working for a company or legal entity that is subscribing to the
of Usage functionality of the package, regardless of employment status (e.g. part time, full time, leave
of absence or contract worker).
Metric
Block size 500

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Usage Object
Metric
Explanation Object is a data object, representing any physical object, managed via the Cloud Service.
of Usage None
Metric
Block size 5

Additional This Cloud Service includes an on-premise component that can be downloaded and installed
Terms and by the Customer. The System Availability Service Level does not apply to this component.
Conditions Customer may only use the on-premise components during the Subscription Term.

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Usage Metric Employees

Explanation Employees are individuals, working for a company or legal entity that is licensing the
of Usage functionality of the package, regardless of employment status (e.g. part time, full time, leave
of absence or contract worker).
Metric
Block size 1,000

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Usage Metric Employees

Explanation Employees are individuals, working for a company or legal entity that is subscribing to the
of Usage functionality of the package, regardless of employment status (e.g. part time, full time, leave
of absence or contract worker).
Metric
Block size 1,000

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