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Business Communication Mcqs (Set-6) : Answer: C

This document contains 150 multiple choice questions about business communication. The questions cover topics such as listening, self-concept, self-efficacy, attitudes, communication types (interpersonal, intrapersonal, group, mass), paralanguage, kinesics, chronemics, transactional analysis, communication styles (wheel, chain, circular), and business letters. The questions test understanding of key concepts, theories and terms in business communication.

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216 views6 pages

Business Communication Mcqs (Set-6) : Answer: C

This document contains 150 multiple choice questions about business communication. The questions cover topics such as listening, self-concept, self-efficacy, attitudes, communication types (interpersonal, intrapersonal, group, mass), paralanguage, kinesics, chronemics, transactional analysis, communication styles (wheel, chain, circular), and business letters. The questions test understanding of key concepts, theories and terms in business communication.

Uploaded by

aljojdpoakjNADJK MNDKLNA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Business Communication MCQs [set-6]

126. An important function of -------- listening is to build a rapport with another


person
A. Deep listening
B. False listening
C. Relationship listening
D. None of these.
Answer: C

127. "The concept the individual has of himself as a physical, social and spiritual or
moral being" is:
A. Self esteem
o m
B. Self perception
. c
C. Self concept te
a
D. Stereo typing
Answer: C
q M
c
M
128. ----------- is a person's belief about his' or her chances of successfully
accomplishing a specific task.
A. Self esteem
B. Self perception
C. Self concept
D. Self Efficacy
Answer: D

129. Which of the following is not a component of attitude?


A. Affective
B. Cognitive
C. Openness
D. Intentional
Answer: C
130. Communication meant for changing the attitude of others is known as-----------
- communication.
A. Directive
B. Mass
C. Persuasive
D. All the above.
Answer: C

131. Chronemics is also known as------- language.


A. Space
B. Time
C. Body
D. Eye
Answer: B

132. ---------- is the interpretation of sensory data so as to gather meaningful ideas.


A. Sensation
B. Retention
C. Perception
D. Cognition
Answer: C

133. Transactional analysis (TA) was developed by:


A. Elton Mayo
B. Weber
C. Maslow
D. Eric Berne
Answer: D

134. ------------ Means how our voice stress, pause, sigh etc.communicates.
A. Paralanguage
B. Body language
C. Gestures
D. Proxemics
Answer: A

135. ------------ tells how our body communicates.

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A. Paralanguage
B. Kinesics
C. Chronemics
D. Proxemics
Answer: B

136. --------- is talking to oneself in one’s own mind such as soliloquies, asides in
dramatic work etc.
A. Dialogue
B. Interpersonal communication
C. Intrapersonal communication
D. Unilateral communication.
Answer: C

137. --- -----is exchange of messages between two persons such as conversation,
dialogue, interview etc.
A. Soliloquies
B. Interpersonal communication
C. Intrapersonal communication
D. Mass communication.
Answer: B

138. Class room teaching and directors meeting are the examples of :
A. Mass communication
B. Intrapersonal communication
C. Group communication
D. All of these.
Answer: C

139. Communication through news papers and television are known as:
A. Group communication
B. Interpersonal communication
C. Mass communication
D. None of these.
Answer: C

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140. In ----------speakers’ choice of words unintentionally communicates something
more than what the actual words state.
A. Unintended communication
B. Meta communication
C. Active communication
D. Fathom communication
Answer: B

141. ---------- communication refers to the communication between a superior and a


subordinate through scalar chain.
A. Wheel communication
B. Chain communication
C. Circular communication
D. Free flow communication.
Answer: B

142. In ------------ form of communication, all the subordinates of a superior talk to


one another through his medium and the superior works as a hub.
A. Wheel communication
B. Chain communication
C. Circular communication
D. Free flow communication.
Answer: A

143. This communication takes place among the members of a group where every
member of a group can communicate with the nearest two members.
A. Wheel communication
B. Chain communication
C. Circular communication
D. Free flow communication.
Answer: C

144. In ---------- form of communication, a subordinate is permitted to


communicate with the boss of his boss.
A. Wheel
B. Chain
C. Circular

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D. Inverted “V”
Answer: D

145. Any letter designed and directed to the exchange of information connected
with trade and trade related activities is known as:
A. Business Report
B. Business enquiry
C. Business letter
D. Business memos
Answer: C

146. Which of the following is not a type of business letter?


A. Business enquiry
B. Sales letter
C. Quotations
D. Reference letter.
Answer: D

147. Which of the following is/are business letters?


A. Refusal letter
B. Customer relation letter
C. Order status letter
D. All of these.
Answer: D

148. Comparing to resume,------------ is more academic oriented.


A. Cover letter
B. Interview
C. Curriculum Vitae
D. Bio-data
Answer: C

149. ----------is a kind of written announcement that is distributed to a large


number of people to convey any commercial or non-commercial message at
minimum time, costs and efforts.
A. Memo
B. Notice

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C. Circular
D. Publicity
Answer: C

150. In ------------- layout of letter, every line begins at left margin and thus makes
each paragraph look like a distinct block of message.
A. Full block
B. Semi-block
C. Simplified
D. All the above.
Answer: A

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