BSBWOR301

Organise Personal Work

Priorities & Development

Assessment Tasks
Learner Copy
(Learner Copy)
Student Name

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 BSBWOR301
Organise Personal Work
Priorities & Development
Assessment Tasks
Learner Copy

Student Name

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Unit Submission Date (2nd)

Unit Submission Date (3rd )

Assessor Feedback
Australian Careers College Pty Ltd
37, Gregory Street, Parap, NT- 0820
Ph: : 08 8981 9619

1/48 Woods Street, Darwin NT- 0800

586-590 Paramatta Road, Petersham NSW- 2049

BSBWOR301 Organise personal work priorities and development

Written by Aspire Training and Consulting Copyright © 2018

Authorised use: Australian Careers College

This book is protected by copyright and may not be reproduced or copied in part or in whole nor used for financial
gain without the express approval in writing of the owner (Australian Careers College) of the copyright
BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

TERMS AND CONDITIONS

Submitting your evidence portfolio

You are recommended to seek the advice of your assessor when putting together your evidence portfolio in order
to confirm that you have provided sufficient evidence of competency.

You should note that your evidence portfolio must be retained by the Registered Training Organisation for audit
purposes and will not be returned to you. If you wish to keep any evidence, you should make a copy prior to
submission for assessment. You are advised to make sure you clearly label each answer and task and complete
all sections of each assessment.

If possible, you should also submit copies of any workplace documents that may be relevant to this unit of
competency. In this case you will need to gain approval to provide the copies from your employer.

Ownership and plagiarism

You are advised by accepting these terms and conditions you have declared the evidence that you submit is your
own work or the result of your own research. By signing the declaration below you acknowledge your assessment
is your own and contains no material written by another person except where due reference is made.

Note that if you quote any source in your evidence, you must provide a reference to the source in order to ensure
that you do not breach Copyright legislation. You need to be aware that a false declaration may lead to the
withdrawal of a qualification.

Re-submission of your evidence portfolio

If your evidence meets the requirements of the unit of competency you will be assessed as Competent (C) in this
unit. If your evidence does not meet the requirements of the unit of competency you will be assessed as Not Yet
Competent (NYC). If you are assessed NYC, it is important to discuss your re-submission with your assessor as
you will be given two opportunities only to revise and re-submit your evidence portfolio.

Declaration by Learner

I confirm that the evidence that I have presented is my own work and/or the result of my own research. It
contains no material written by another person except where I have stated the source. I am aware that a
false declaration may lead to withdrawal of a qualification.

LEARNER NAME (PLEASE PRINT) LEARNER SIGNATURE DATE

© 2019 Australian Careers College V1.2

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Recognition of Prior Learning

RPL Evidence Guide

Students who require RPL or accelerated progression must produce verifiable documentary evidence of
their competence in the following competency standards:
BSBWOR301 Organise Personal Work Priorities and Development

Student’s name

Assessor’s name

Date enrolled

Please see your assessor for an RPL kit, to be completed and presented to your assessor with required
evidence. An appointment will then be set for a competency conversation. Your assessor will explain all
evidence requirements for this unit of competency.
Suggested evidence
 Letter from current/previous employer
 Answers to written questions
 Answer to oral questions
 Practical demonstration

Action

Assessment plan agreed

Student handbook supplied

Support materials provided

Invoice supplied

Language / Literacy / Numeracy needs discussed

Special/particular needs discussed

Appeals process explained

© 2019 Australian Careers College V1.2

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Overview on assessment procedure explained

Pre-evaluation of job conducted

Copy of evidence provided

RPL Evidence Guide

Additional requirements

Student’s signature Date

Assessor’s signature Date

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

ASSESSMENT INFORMATION

The assessment activities associated with the unit of competency

BSBWOR301 Organise Personal Work Priorities & Development Assessment Tasks are listed below:

Assessment 1: Written  Written answers to questions

Assessment 2: Project  Written responses to tasks

Assessment 3: Project  Written responses to tasks

Assessment 4: Project  Written responses to tasks

This copy contains all of the assessment tasks required for completion of unit of competency

BSBWOR301 Organise Personal Work Priorities & Development Assessment Tasks

Prior to commencing the assessments your assessor will explain each task to you.

You will be given the opportunity to ask questions and to seek clarification on any of the tasks, and your assessor
will remain available to support you through the assessment process.

Your assessor is also available to discuss Recognition of Prior Learning and whether this applies to your
circumstances.

D0N’T NEED TO DO PART 1.

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks
Learner name: Reenu gurung
ASSESSMENT 1: WRITTEN TEST

INSTRUCTIONS TO LEARNER

You are required to answer the following questions to confirm your knowledge in relation to unit

BSBWOR301 Organise Personal Work Priorities & Development

You may refer to your training materials and other research while completing the answers.

Write your answers in the spaces below using a blue or black pen. Alternatively type a
document and provide a printed copy. If you re-type the document, repeat each question in
the document and type your answer under the question.
Questions Satisfactory√
Question1 What steps could ensure that work goals, objectives or KPIs are understood, negotiated and agreed
in accordance with organisational requirements?

The steps that should ensure the work goal objective or KPI are understand in accordance
with various requirements such as
 Identification of inspiring and strategic goals
 Identification of SMART goals
 Identification of various risks
 Determine the actual success
 Adaptation of various reward that provides success among the organizations

Question 2 What techniques could you use to assess and prioritise workload to ensure tasks are completed
within identified timeframes?
The techniques could we use to assess and priorities workload to ensure tasks are
completed within identified timeframes include:
 There should be time management for both individuals and teams/departments
 Looking for help/assistance when needed so work flow is not interrupted.
 By using effective technology which save time, money and other resources.

Question 3 What could be some identifying factors affecting the achievement of work objectives and
incorporate contingencies into work plans?
some identifying factors affecting the achievement of work objectives and incorporate
contingencies into work plans are:
 Lack of resources and materials availability: if there is lack of any physical, human
and financial resources may limit the ability to complete a task. Resources issues
are commonly due to lack of money.
 Lack of budget: every business/organisational will have set budgets they have to
work within. Sometimes businesses will need to spend more money to make more
profit. In such situation they face budget constraints which in effect in work plans.

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Questions Satisfactory√
Question 4 What types of business technology could efficiently and effectively help you to manage and
monitor scheduling and completion of tasks?
The different types of business technology could efficiently and effectively help you to
manage and monitor scheduling and completion of tasks are:
 Computers
 Software
 Networking
 Telephone communication
 Accounting system
 Inventory control system.

Question 5 What is one step in that could help you accurately monitor and adjust personal work
performance to ensure achievement of tasks and compliance with legislation and work processes or KPIs?
The one steps that could help me accurately monitor and adjust personal
work performance to ensure achievement of tasks and compliance with
legislation or KPIs is
Goal setting: Set goals using the SMART principles of goal setting, which
focus on the various aspects of a goal, such as being specific,
measurable, attainable, relevant and time-focused. Goals help you to keep
focused, prevent you from being distracted or side-tracked and provide
direction for planning and decision-making. Your goals should be closely
aligned with your KPIs.

Question 6 What steps should be taken to ensure that feedback on performance is actively sought and
evaluated from colleagues and clients in the context of individual and group requirements?
The steps should be taken to ensure that feedback on performance is actively sought and
evaluated from colleagues and clients in the context of individual and group requirements
are:
1. Review staff performances
2. Providing written hardcopy survey to do.
3. By doing online survey.

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Questions Satisfactory√
Question 7 What is required to consistently improve the quality of products and services according to
organisational requirements?
To improve the quality of products and service according to organisational requirements
here are few tips which need to be follow by all organisation.
 Create a long-term plan for quality improvement, break it in to
small steps, and then make changes to achieve goals of each step.
 Give supreme priority of quality in every plans and procedures.
Remember, adjusting quality with time, cost or labour can provide
temporary benefits but permanently destroy the future.
 Talk often with your clients. Investigate why they like you, why they
are tempting to go to your competitors or what else they expect from
you.
 Talk politely with your employees, especially sales persons, what
do they and their clients expect from the company and why
company fail to deliver so.
 Frequently compare your product with your competitors and find
out where you are winning and where you are losing.
 Always look for possibilities to improve your product and service.

Question 8 List at least four (a)Identifying signs of stress

(b)and the effects on personal wellbeing

Four signs of stress are:

1. Couldn’t concentrate on work.
2. Depression
3. Headaches, sweating
4. Sense of loneliness and isolation

Four effects on personal wellbeing

1. Inability to accept uncertainty.
2. Negative self-talk
3. Lack of assertiveness.
4. perfectionism

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Questions Satisfactory√
Question 9 Why is it important to help employees access appropriate supports and resolution strategies?
 It is important to help employees access appropriate supports and resolution
strategies to maintain and improve the Work safety health, functioning and
productivity of employees and workplaces.

Question 10 Why is it important to identify personal learning and professional development needs and
using self-assessment and advice from colleagues and clients in relation to role and organisational
requirements?
 It is important to identify personal learning and professional development to
achieve career goals and aspirations in the way you want and at any time. Also,
professional developments give opportunities to learn and apply new skill and
knowledge that can help them in their job to enhance their productivity.

Question 11 (a)Who would Identify, prioritise and plan opportunities for undertaking personal skill development
activities in liaison with work groups within an organisation?
(b)When could these be identified?
(a) I would identify, prioritise and plan opportunities for understanding personal skill
development activities in liaison with Supervisor, manager and human resources
personnel, who are useful.
(b) It could be identified During meeting, feedback session and group- discussion
time.

Question 12 How would you access, complete and record professional development opportunities to
facilitate continuous learning and career developments?

I would access, complete and record professional development opportunities to facilitate

continuous and career developments through:
 Self- assessment
 evidence of employee abilities,
 By training certificate.

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Questions Satisfactory√
Question 13 What steps are involved in formal and informal feedback reviews of further learning needs?
The steps are involved in formal and informal feedback reviews of further learning needs
are:
What was done
When it happened.
How may it be improved
Why it should be changed.
Who can help

Total Questions 13
Results

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Assessment 1 Checklist

Learner Student
name Number

Unit BSBWOR301 Organise Personal Work Priorities & Development

Assessor name

Learner Assessment Declaration (tick the relevant box)

The purpose and outcomes of the assessment have been explained to me Yes  No 

I have received information about the unit of competency Yes  No 

I understand the type of evidence to be collected Yes  No 

The appeals system has been explained to me Yes  No 

I have informed my assessor of any special needs that may need to be considered Yes  No 
during the assessment

Learner signature Date

Result of assessment - Assessment 1: Written Test

Attempt No 1: S  NYS  Attempt No 2: S  NYS  Attempt No 3: S  NYS 

The learner’s overall performance was Satisfactory  Not Yet Satisfactory 

Feedback to learner on overall performance

Assessor signature Date

I intend to lodge an appeal on the above decision Yes  No 

Learner signature Date

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

ASSESSMENT 2: PROJECT Learner name: Reenu gurung

The following instructions have been provided to the learner.

INSTRUCTIONS TO LEARNER

This activity is related to the unit of competency: BSBWOR301 Organise Personal Work Priorities &
Development In particular, you will be required to demonstrate your skills and knowledge in relation to this unit
of competency.

You may refer to your training materials and other research if required. The activity may be completed in the
workplace or a simulated workplace.

Your assessor will use a checklist to record the assessment decision.

Overview Below are a number of practical tasks to be completed over a period of time in a real or simulated
workplace where you will perform the duties of a manager.

The times for completion of the tasks are to be negotiated between yourself and the assessor. The tasks will
reflect your ability to:

Project: Complete Case Study - Organise Personal Work Priorities & Development (1-12)

Your assessor will provide you with instructions and complete a checklist on which they will record your
satisfactory performance of workplace tasks.

The Project Tasks table below identifies the documents that you are required to prepare and submit in
your evidence portfolio. They may be presented in printed format in a folder or as an electronic copy.

Ensure both your name and student number is clearly displayed.

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Project Tasks Satisfactory√

The following tasks may be completed as a workplace project based on your own organisation and job role, or as a
simulated workplace project based on a fictitious organisation, or an organisation you are familiar with.
1. Read the case study, then answer to the questions that follow.

Case study
Felix works as an executive assistant for a large multinational environmental products
company. He is part of the sales team, which is responsible for providing support to the sales
management team. His team currently has the following work goals which are part of the
wider strategic plan of the company:
‘Increase sales by 10% for the six months to end December 2008’
‘Improve inter-departmental relations and effectiveness of work output with the marketing
team’
‘Undertake an audit of physical assets held by the department by end December 2008’
‘Complete quality improvement data log by end February 2009’
Felix’s main responsibilities are to provide day-to-day administrative support to the sales
management team, including scheduling meetings, taking minutes, filing, copying, collating of
documents, some report writing and editing, taking phone messages, organising travel plans
and booking conference and meeting venues.

2. Describe how Felix could set his own work goals to support the sales management
team, using one of his key responsibilities as a base.
Felix can set his own work goals by managing accurate time to support the sales
management team. Time management is a process that allows to gain complete
control over how to spend every second of day at work. By managing time wisely
Felix can control schedule so that he can know time is spent efficiently and can
ultimately reach his goals.

Case study (cont’d)

Felix has the following tasks to complete this week:
Copy report for meeting on Wednesday
Take phone calls each morning from 8.00 to 9.30 am during management meeting (Sally can cover
this if needed)
Type and distribute minutes from Wednesday meeting (must be done by Wednesday evening –
urgent)
Book flight for Director of Marketing to Sydney on Friday’s early morning flight (don’t book until after
Wednesday meeting)
Book accommodation for conference in 3 months' time
Edit annual report for next month’s deadline

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Project Tasks Satisfactory√

File last week’s sales figures

Phone auditor and arrange a meeting for next week for management team (available every day so not
urgent)

3. Fit Felix’s duties into the following planning chart. If information is not
provided, estimate the time allocation required for each task and likely priority
level.
Day Task Time allocation Priority (high, medium
or low)

Mon Phone call 8-9:30 am medium

Tues Phone call For Wednesday High

Copy report for
meeting.

Wed Phone call Done by evening high

Distribute minutes

Thurs Phone call After meeting high

Book flight

Fri Phone call medium

Book
accommodation for
conference and edit
annual report.

4. In what ways can Felix ensure he is meeting legislative requirements and

organisational procedures?
By acknowledging organisational policies and procedures and understanding his
responsibilities and obligations as an employer.
5. There has been a large amount of publicity in the past six months about
environmental products and the need for people to change their use of products
around the home. How might this publicity affect the sales team’s goal of
increasing sales by 10 per cent?
There is the high positive impact on the sale .
6. List and briefly discuss three factors which might cause the team difficulties in
meeting this goal.

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Project Tasks Satisfactory√

Lack of resources : if there is inadequate resources in an organisation it will leads

to delay in the project or organisational goals and times cancellation of the
project.
Lack of budget: Budgets translate a company’s goals into actual means for
accomplishing them. If there is lack of budget in a company It will result in the
collapse of the whole project.
Lack of trust: Trust is very important in work place. If there is no trust between
employees and employers an organization could not meet its goal and block
organization from moving forward.
7. What business technology would Felix use in his daily tasks?
The business technology that Felix would use in hid daily tasks is setting up hid
computer. It help him to work at it comfortably. He can use document holder to
prevent neck strain. He can use other necessary object to make himself
comfortable, the easier it is to work and complete task on time.
Case study (cont’d)
Each week, Felix checks he has completed all his tasks on a Friday afternoon, before he
finishes for the week. He ticks the column on his work plan and circles any tasks he needs to
continue with the following week. Felix needs to keep editing the annual report and confirm
the conference bookings, as well as his normal phone calls and Wednesday morning
meeting tasks. He has completed the other tasks.

8. Using the following table, help Felix complete his task list for this week

Day Task Time Priority (high, Task

allocation med or low) complete or
continuing?

Mon Phone calls 1.5hrs Med

Continuing

Tues Phone calls 1.5hrs Med

Copy report for Wed 30 mins Med

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Project Tasks Satisfactory√

Day Task Time Priority (high, Task
allocation med or low) complete or
continuing?

Wed Phone calls 1.5 hrs Med

Type and distribute minutes 1.5 hrs High

Thurs Phone calls 1.5hrs Med

Book flight to Sydney 30 mins High Continuing
Phone auditor 20 mins Low
Book conference 2 hrs Med
accommodation 2 hrs Low
Start edit of annual report

Fri Phone calls 1.5 hrs Med

File last week’s sales figures 1 hr Low Continuing
edit annual
Continue edit annual report 4 hrs Low
report

8. Draft a feedback request form Felix could give to the management team asking for
feedback on his performance as well as asking for general feedback about the
quality of output of his work team.

9. Felix is under pressure to complete more tasks in a shorter period of time. He is

finding he is suffering some physical and social/emotional symptoms. What might
he be feeling?

He might feel worried about his future carrier. He might lack support in the
organization. Employees might feel mental and health issues that reflect conflict
among the employees. While working in under pressure he might loss motivation
among the work and workplace.

10. What strategies could be put in place to decrease his stress? Name three possible
strategies.

There are various strategy that decrease stress among the employees such are as
follows:

 Making the employees work flexible

 Reducing the working hours of the employees
 Slow down the works of the employees
 Taking flexible breaks in the organizations
 Frequently organizing various exercise and stress reduction policies in the
organization.

11. Name a personal learning need Felix might have currently. How can units of
competency help him identify skill gaps and what opportunities might there be

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Project Tasks Satisfactory√

within his workplace to develop his skills further?

Some of the personal learning need of the employees are as follows:

 Practical reviews among the employees performance
 Performance Appraisal techniques
 Effective reviews of the employees
 Monitoring of various works of the employees.

Case study (cont’d)

Felix wants to attend a training course at Radar Computing Solutions. The course will
provide Felix with information about the advanced features of Vista, which is a program he
uses regularly in his work.

12. Complete the following application form for Felix.

Professional development application form

Employee name: Felix Employee number: 12

Today’s date: 8/10/2022 Department: sales

Training type (tick one) Training provider (tick one)

Internal training activity ✔ University 

External training activity  TAFE 

External provider ✔

Internal training 

Activity name or description: advanced Cost: 100$

training course on the computing system.

How will this training be useful in your current position?

This training will be very useful to my position as we need to work on vista in our
workplace, on the daily basis.

How will you share your new skills and knowledge with others in your work team?
I will share my new skills and knowledge in the work team by calling on the meeting
and making the presentation of the learning skills, step by step.

Will you contribute to the cost of the training yourself? YES NO

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Project Tasks Satisfactory√

Professional development application form

Have you discussed your application with your team leader / YES NO
manager?

Does your team leader / manager support your application? YES NO

Assessment 2 Checklist

Learner Student
name Number

Unit BSBWOR301 Organise Personal Work Priorities & Development

Assessor name

Learner Assessment Declaration (tick the relevant box)

The purpose and outcomes of the assessment have been explained to me Yes  No 

I have received information about the unit of competency Yes  No 

I understand the type of evidence to be collected Yes  No 

The appeals system has been explained to me Yes  No 

I have informed my assessor of any special needs that may need to be considered Yes  No 
during the assessment

Learner signature Date

Result of assessment - Assessment 1: Written Test

Attempt No 1: S  NYS  Attempt No 2: S  NYS  Attempt No 3: S  NYS 

The learner’s overall performance was Satisfactory  Not Yet Satisfactory 

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Feedback to learner on overall performance

Assessor signature Date

I intend to lodge an appeal on the above decision Yes  No 

Learner signature Date

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ASSESSMENT 3: PROJECT

INSTRUCTIONS TO LEARNER

This activity is related to the unit of competency BSBWOR301 Organise Personal Work Priorities &
Development In particular, you will be required to demonstrate your skills and knowledge in relation to this unit
of competency.

You may refer to your training materials and other research if required. The activity may be completed in the
workplace or a simulated workplace.

Your assessor will use a checklist to record the assessment decision.

Overview Below are a number of practical tasks to be completed over a period of time in a real or
simulated workplace where you will perform the duties of a manager. The times for completion of the
tasks are to be negotiated between yourself and the assessor. The tasks will reflect your ability to:

Project: Personal Priorities and Development Charts & Templates 1-8

Your assessor will provide you with instructions and complete a checklist on which they will record your
satisfactory performance of workplace tasks.

The Project Tasks table below identifies the documents that you are required to prepare and submit in
your evidence portfolio. They may be presented in printed format in a folder or as an electronic copy.

Ensure both your name and student number is clearly displayed.

© 2019 Australian Careers College V1.2

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Project Tasks Satisfactory√

The following tasks may be completed as a workplace project based on your own organisation and job role, or
as a simulated workplace project based on a fictitious organisation, or an organisation you are familiar with.
Please complete these following tables 1-8:

1. Identifying your tasks

List all of the tasks you complete What safety risks and How can you improve
on a daily basis in your job hazards may be applicable your safety and reduce
to a task? risk for each task?
Nappy change task Keep floor clean By wearing gloves and
Provide floor mate. washing hand.

Cleaning products Using least hazardous Using personal protection

product for job. equipment’s like gloves,
Provide appropriate PPE eye protection.

Manual handling ( bending, Train staff in safe manual Seek for help when you
reaching, stretching, pulling, handling techniques. think a team lift is required.
lifting)

Standing for long period Rotate jobs. Taking break when

Schedule regular breaks scheduled.

Contact with parents/ children’s Schedule appropriate Reporting any concerns

numbers of staff in line immediately.
with ratios. Follow procedures
Arrange adequate security. regarding security and
contact with parents and
public.
Sexual harassment, workplace Establish workplace policy Report any concerns
bullying Provide staff briefing and immediately.
training
Storage of items Providing training in safe By storage materials
storage of items. according to training.

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2. Understanding organisational requirements

List all aspects related to your For each of the employment Do you need to find out more
employment terms and related headings, fill in the about this? Write in here what
conditions. section below with the answer you need to ask your
specific to your job. supervisor.

Wages What is my standard wages as I need to know more about

an early childhood educators? wages policy.
When you will increase my
wages?
Start and finish time What is my start and finishing I need to know how many
time? hours I can get in a week.
When you will make me full-
time staff?
Time off and holidays Which day I will get a day off? I need to know whether the
center will pay me for the
holiday or not?
How many months I can take
Overtime How much are you paying for I need to know more about my
overtime? overtime pay policy.
What percentage are you
paying for overtime hours?
Sick leave Can I get off when I am sick? I need to know how I will be
treated if I am sick.
Am I being paid if I am sick?

Mandatory training Am I being paid during the On what basis am I being paid
mandatory training? my allowances?

Term of employment What are the terms of the How many terms are there and
employment for my position? can you please explain all of
them in detail?

Type of employment What is the type of How long will be the probation
employment? period?

Name of supervisor Can I know the name of the What is the advantages of
supervisor in advance? knowing the supervisor prior to
the training?

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List all aspects related to your For each of the employment Do you need to find out more
employment terms and related headings, fill in the about this? Write in here what
conditions. section below with the answer you need to ask your
specific to your job. supervisor.

Your duty of care

What is the duty of care for my Can you give me some more
job? beneficiaries I get under the
duty of care?
Your employers duty of care
How strictly are the employers Are the employees provided a
abide by their duty of care? safe and secured environment
to work?
Your OHS work instructions
Your company is abided by How responsible is your
which OHS provisions? company about the
occupational health and safety
Ethical standards
What are the basic ethical Is there any evaluation or
standard of your workplace? reward system to employees
with good ethics
Anti-discrimination policy
What are the anti- What is the aftermath, if
discrimination policy followed employee biasness is found in
by your company? your company?
Acceptable workplace behaviour
What are the basic acceptable What are the aftermaths of the
workplace behaviour? exceeding the limit of basic
acceptable behaviour?
If you want to resign, what do you
do? What is the formal resignation After how many days of
process? dropping the resignation letter,
can we leave the job?
If your employer terminates
your employment, what is What is the complete process Is the employee provided the
the correct process they while terminating the complete paycheck before
must follow? employee? terminating?

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3. Complete the following table with your answers applicable to career pathways you would like to
follow.

You have been given space to look at 4 separate careers. They can all be in the same industry
sector or can be careers applicable to different industries.

Take the time to do some research here. You may be surprised about the diversity of
employment and career opportunities available in the rural and regional sectors of Australia.
List the types of What jobs, If you decide on this Where in
career opportunities experience / training career path, how Australia can you
available in your / qualifications do many years is it likely expect to be
industry that interest you need to achieve to take to reach your Employed in this
you. Remember think this career? goal? career?
CAREER not just job!

Each and every

Communication employees are 2 years Toyota Australia
Training participate in the
training to enhance
promotion

Effective CRS
HR employees 3 years Melbourne water

Skill based Day to day operational 2 years National bank of

employees Australia

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4. Identifying Work Plan requirements

List your What tools What is the Will you work What happens What issues Suggest an
work plan and equipment anticipated alone or have if I don’t finish outside my alternative
for the day are needed for time taken to workmates. the task on control may plan
as a series each task? Complete a What will the time? impact on
of tasks. task? workmates completing
do? the task?

Clean Bucket Maximum 1 3 work mates Delay in other Lack of Use of various
equipment’s Brush hrs helping each works of the various technology to
Detergent other organization cleaning clean
materials

Receiving Telephone Full timed Alone Decrease Lack of Proving

customer calls Available of productivity effective training and
internet communicatio automated
access n and customer
knowledge service

Providing Lockers and Full time 4 work mates Lack of trust Low trust and Involvement
security security code helping each among the customers of watch man
other employees involvement and adopt
CCTV in the
organization

Staffs Flexible work 8 hrs 5 work mates Delay in Delay in Effective

management time helping each targeted providing hiring
Engagement other work. service Effective
survey Lack of communicatio
motivations n

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

5. Complete the following with information that is specific to your workplace and tasks you
complete in your workplace.

My industry sector is: My job is:

Describe task Equipment Safety What are the What training Does the
/ tools equipment safety risks? is needed job require
required to complete the team work
job? and why?

Move load of Front end FEL with roll Spilling gravel Operating front You should
gravel loader bars, PPE in inappropriate end loader. Load make all
such as place. shifting. appropriate
covered people aware
shoes, ear that a machine
and eye Creates uneven is operating
protection surface. Moving
gravel through a
workplace area
where other
people are
situated.
Kitchen clean Fiber Gloves Kinife cut Personal Yes team work
Scrubs Hair cap Exhaustive use hygiene is required in
Brush Aprons of chemicals order to
maintain
Dry cotton Liquid shops
hygiene
clothes

Digital Online Security Lack of target Effective Yes team work

promotion software protection audience learning and is required in
SEO tools Effective plans graphic design order to
Effective training maintain
communica effective and
tion innovative
idea.

Front desk Rack Fire Lack of effective Effective Yes team work
Pc extinguishers lighting communicatio is required in
Telephone Accident Large noise n skill order to gain
prevention more
Recode of
signs knowledge.
daily work

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

6. Identify ways you can demonstrate a quality outcome for each task.

Remember the saying “It is the little things that count”. This is very true in the workplace and it
is the little things that add up to a quality outcome.

Remember to be SMART

Daily task or job Describe what you are expected to do What can you do to achieve a
quality outcome for this task?

Cleaning the I am expected to keep the equipment I can be time conscious and keep the
equipment’s like bucket, brush etc. clean before equipment properly clean for the best
the working hour, each day outcome

Keeping the I am expected to keep the kitchen To achieve the quality outcome, I can
kitchen clean clean and sanitized before each use high quality mops, soap and
working day. detergent.

Digital promotion I am expected to help in digital I can keep the computers and laptop
promotion activities. more organized and help in SEO
optimized content creation

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

7. Complete the table below and provide examples and suggested solutions specific to your
workplace.

Example of Why do you think How has your What is your

workplace this issue has workplace solved this suggestion to help
conflict/negative occurred in your problem? this problem?
situation workplace?

Aggressive behavior Assaulting staff By treating all staff the By appreciating their
members. way they deserve. hard work.

Unclear goals and job Due to lack of By communicating By holding weekly staff
roles. communication, group clearly with staff about meeting. And
discussion and what they need to do discussing weekly
meeting in the and , whenever goals and their role
workplace. possible, why need to and responsibilities.
do it.

Bullying and Due to lack of cultural Keeping a respectful Monthly organizing

harassment. awareness. corporate culture must cultural program.
be priority from the
very top of the
organization chart.

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

8. Complete the following table. For each example given, you are to describe how the issue can
easily create a problem in your workplace. Suggest how your workplace can implement a
solution to the problem so that workplace productivity, safety and quality is maintained

The issue What problem is created What are your

suggestions to solve
the problem

The deadline for a product Delay in product. Sending a mail.

shipment has been shortened.

The weather is very wet and cold. Change of slippery. Make the floor concrete so
that it doesn’t be muddy.

The weather is very hot and windy. Suffer from heat stress. Increase air circulation

Two staff members are Delay in work productivity. Asking for help with other
unexpectedly absent for the staff member.
day.

Essential machinery or Lost working time, price for Repairing objects or buying
equipment has broken down. repairing. new machine.

A workplace accident has occurred. High-risk staff is injured. Providing First AID.

Essential consumable Unable to do the task. Getting few from near store.
products required for a job
have been delayed.

The internet is not working. Unable to use google. Restarting modem and router.

Assessment 3 Checklist

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Learner Student
name Number

Unit BSBWOR301 Organise Personal Work Priorities & Development

Assessor name

Learner Assessment Declaration (tick the relevant box)

The purpose and outcomes of the assessment have been explained to me Yes  No 

I have received information about the unit of competency Yes  No 

I understand the type of evidence to be collected Yes  No 

The appeals system has been explained to me Yes  No 

I have informed my assessor of any special needs that may need to be considered Yes  No 
during the assessment

Learner signature Date

Result of assessment - Assessment 1: Written Test

Attempt No 1: S  NYS  Attempt No 2: S  NYS  Attempt No 3: S  NYS 

The learner’s overall performance was Satisfactory  Not Yet Satisfactory 

Feedback to learner on overall performance

Assessor signature Date

I intend to lodge an appeal on the above decision Yes  No 

Learner signature Date

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

ASSESSMENT 4: PROJECT

INSTRUCTIONS TO LEARNER

This activity is related to the unit of competency BSBWOR301 Organise Personal Work Priorities &
Development In particular, you will be required to demonstrate your skills and knowledge in relation to this unit
of competency.

You may refer to your training materials and other research if required. The activity may be completed in the
workplace or a simulated workplace.

Your assessor will use a checklist to record the assessment decision.

Overview Below are a number of practical tasks to be completed over a period of time in a real or
simulated workplace where you will perform the duties of a manager. The times for completion of the
tasks are to be negotiated between yourself and the assessor. The tasks will reflect your ability to:

Project: Personal Development Plan / Power Point Presentation

Your assessor will provide you with instructions and complete a checklist on which they will record your
satisfactory performance of workplace tasks.

The Project Tasks table below identifies the documents that you are required to prepare and submit in
your evidence portfolio. They may be presented in printed format in a folder or as an electronic copy.

Ensure both your name and student number is clearly displayed.

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Project Tasks 1 Satisfactory√

The following tasks may be completed as a workplace project based on your own organisation and job role, or
as a simulated workplace project based on a fictitious organisation, or an organisation you are familiar with.
Career planning is not an activity that should be done once -- in high school or college --
and then left behind as we move forward in our jobs and careers. Rather, career planning
is an activity that is best done on a regular basis -- especially given the data that the
average worker will change careers (not jobs) multiple times over his or her lifetime. It's
never too soon or too late to start your career planning.

Career planning is not a hard activity, not something to be dreaded or put off, but rather
an activity that should be liberating and fulfilling, providing goals to achieve in your
current career or plans for beginning a transition to a new career.

Career planning should be a rewarding and positive experience.

Develop and design a Powerpoint presentation in the form of your own

Career planning - PERSONAL DEVELOPMENT PLAN

Ensure you use all elements example below

Goal Area One Three Five Ten

Year Year Year Year
Career
Finances
Physical/Body
Social
Personal
Training
Development
BE CREATIVE!!!!!

career planning.pptx

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Assessment 4 Checklist

Learner Student
name Number

Unit BSBWOR301 Organise Personal Work Priorities & Development

Assessor name

Learner Assessment Declaration (tick the relevant box)

The purpose and outcomes of the assessment have been explained to me Yes  No 

I have received information about the unit of competency Yes  No 

I understand the type of evidence to be collected Yes  No 

The appeals system has been explained to me Yes  No 

I have informed my assessor of any special needs that may need to be considered Yes  No 
during the assessment

Learner signature Date

Result of assessment - Assessment 1: Written Test

Attempt No 1: S  NYS  Attempt No 2: S  NYS  Attempt No 3: S  NYS 

The learner’s overall performance was Satisfactory  Not Yet Satisfactory 

Feedback to learner on overall performance

Assessor signature Date

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I intend to lodge an appeal on the above decision Yes  No 

Learner signature Date

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BSBWOR301 Organise Personal Work Priorities & Development Learner Copy Assessment Tasks

Summative Assessment Record

Learner Name

Unit of Competency BSBWOR301 Organise Personal Work Priorities & Development

Assessment Task Date of assessment Satisfactory Assessor Signature

Assessment 1:
Yes  No 
Written Test
Assessment 2:
Yes  No 
Project
Assessment 3:
Yes  No 
Project
Assessment 4:
Yes  No 
Project

Assessor’s Comments

Competent  Not Yet Competent  Re-assessment required 

ASSESSOR NAME (PLEASE PRINT) ASSESSOR SIGNATURE DATE

I intend to lodge an appeal on the above decision Yes  No 

Learner signature Date

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