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Tools For Process Improvement Methodologies

The document discusses several quality improvement methodologies including Six Sigma, DMAIC, Total Quality Management, Lean Manufacturing, Continuous Improvement, PDCA, 5 Whys analysis, and Business Process Management. Six Sigma aims to minimize process variation while DMAIC is a Six Sigma approach involving defining, measuring, analyzing, improving, and controlling processes. Total Quality Management focuses on continuous customer-focused improvement. Lean Manufacturing and Continuous Improvement emphasize eliminating waste and continuously optimizing processes. PDCA is an interactive problem solving cycle of planning, doing, checking, and acting. The 5 Whys analysis identifies root causes by repeatedly asking why something occurred. Business Process Management analyzes, models, implements, monitors, and optimizes processes over time

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Arlan Garcines
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77 views4 pages

Tools For Process Improvement Methodologies

The document discusses several quality improvement methodologies including Six Sigma, DMAIC, Total Quality Management, Lean Manufacturing, Continuous Improvement, PDCA, 5 Whys analysis, and Business Process Management. Six Sigma aims to minimize process variation while DMAIC is a Six Sigma approach involving defining, measuring, analyzing, improving, and controlling processes. Total Quality Management focuses on continuous customer-focused improvement. Lean Manufacturing and Continuous Improvement emphasize eliminating waste and continuously optimizing processes. PDCA is an interactive problem solving cycle of planning, doing, checking, and acting. The 5 Whys analysis identifies root causes by repeatedly asking why something occurred. Business Process Management analyzes, models, implements, monitors, and optimizes processes over time

Uploaded by

Arlan Garcines
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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1.

Six Sigma methodology


Six Sigma is a process improvement methodology that aims to minimize the amount of
variations within the end product. 

What is the DMAIC process?


DMAIC is a Six Sigma process used to optimize existing processes. DMAIC stands for:

 Define the opportunity for improvement.

 Measure the performance of your existing processes.

 Analyze the process to find defects and root causes.

 Improve processes by addressing root causes.

 Control any improved processes and assess future process performance to correct deviations.

2. Total Quality Management (TQM)


Total quality management (TQM) is a customer-focused method that involves
continuous improvement over time. This technique is often used in supply chain
management and customer satisfaction projects. 

3. Lean manufacturing
This form of process improvement goes by many names, with lean manufacturing being
the most common. It may also be referred to as Lean production or just-in-time
production.

The 5 principles of lean


1. Identify value
2. Value stream mapping
3. Create flow
4. Establish pull
5. Continuous improvement

4. Continuous improvement (kaizen)


The Japanese philosophy of kaizen guides the continuous improvement model. Kaizen
was born from the idea that life should be continuously improved so we can lead more
satisfying and fulfilling lives.

This same concept can be applied to business—because as long as you are


continuously improving, your business can become more successful. 

5. Plan Do Check Act (PDCA)


The PDCA cycle is an interactive form of problem solving. It's used to improve processes
and implement change

There are four main steps to the PDCA cycle:

 Plan: Decide on the problem you would like to solve, and create a plan to solve it.

 Do: Test and implement the plan at a small scale.

 Check: Review how the actions in the Do stage performed.

 Act: After reviewing the results of the test, decide whether or not you want to implement the
change at a larger scale.

6. 5 Whys analysis
The 5 Whys analysis is a process improvement technique used to identify the root cause
of a problem. It's a really simple process in theory: you gather a group of stakeholders
who were involved in a failure, and one person asks: "Why did this go wrong?" Repeat
this question approximately five times, until you get to the root cause of an issue. The 5
Whys analysis aims to identify the issues within a process, but not human error. 

7. Business process management (BPM)


Business process management, or BPM, is the act of analyzing and improving business
processes. Much like any organic being, businesses grow and shift over time. Your
team may have implemented processes that worked when your team was small, but as
you grow those processes may not scale in a way that allows your team to be as
efficient as possible. 
Most of the time, BPM helps teams identify bottlenecks, ways to automate manual work,
and strategies to improve inefficiencies. There are five main steps to business process
management.

1. Analyze: Look at your current processes and map them from beginning to end. This is commonly
known as process mapping.

2. Model: Draft out what you want the process to look like. Ideally, you'll have found any
inefficiencies in the first step, and you can draft how you would like to solve them in this stage.

3. Implement: Put your model to action. During this stage, it's important to establish key success
metrics so you can gauge whether or not the changes made were successful.

4. Monitor: Decide whether or not your project is successful. Are the success metrics you identified
in step three improving? 

5. Optimize: As the process evolves, continue looking for inefficiencies in your process and
continuously optimize as you go.

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