Security and Communication

Simplicity in concert with Power

Control Desk solution by Commend

Ultimate Video Fully Scalable

Availability integration IP based modular System

Everything under control. Simplicity in concert Comprehensive Control Desk solutions

with power. Good conductors can get in tune with the audience, too. Thanks to its modular
design, the CONDUCTOR can be fine-tuned in accordance with individual user
Like the harmonious interplay between orchestral instruments, the reliable, well requirements. As with all Commend systems, the CONDUCTOR’s technology and
coordinated interplay of the components in a communication and security solu- design and have been carefully developed with the users and their environment
tion is absolutely essential. Using different hardware and software technologies in mind. Crystal clear 16 kHz eHD Voice speech quality and an extra-high volume
requires central coordination and control – the essential star quality of all Com- capacity are just as essential to Commend’s new, comprehensive Control Desk
mend Control Desk solutions. This allows you to keep even the most complex concept as full mobile system access.
of Intercom infrastructures and integrated external systems under easy, fast and
reliable control from a central point.

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Style and ergonomics in perfect harmony.

Design symphony in three movements: Stylish, High-Quality, Innovative

Gooseneck Microphone Module

Direct Dialling Button Module

Handset Module
Basic Terminal

Touch Screen Module

Superior speech intelligibility CCTV integration

–– 100 dB volume capacity – unique in the industry –– Display of video camera images on Intercom System – for identifying
–– 16 kHz eHD Voice speech quality persons, detecting critical situations and assessing activities correctly
as they happen
–– OpenDuplex® for hands-free talking in rooms
with high ambient noise levels –– Optional integration of recording systems

Full Overview Scalable to any need

–– Various display versions with optimised user guidance –– Modular ‘building blocks’ type system
–– Custom configurable button illumination colours and flashing –– Quick and easy to expand
rhythms to indicate operating status –– Individual solutions with touch screen flexibility
–– Acoustic notification via custom sounds –– Fast and easy to install, either as desktop unit or
fitted Control Desk console
Security meets durability
User-friendliness included
–– Software routines keep monitoring the device’s functionality
–– IP 50 rating –– Intuitive, context-based control via Touch Screen Module

–– High resistance against chemicals and physical impact –– Large buttons and label areas

–– Suitable for extreme ambient conditions at temperatures –– Fast, targeted access to specific Intercom stations, automated
up to +70°C announcements with pre-recorded messages, RF conference calls,
door and gate controls

Investment protection –– Console unit can be tilted to adjust to ambient seating and
viewing conditions
–– Upwards compatible
–– High product life cycle combined with long-term availability

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 Security and Communication

Passion for Audio

by Commend

Ultimate speech intelligibility in any situation

OpenDuplex® with enhanced HD Voice by Commend enables natural,
hands-free talking and listening – as crystal clear and natural as a face-to-
face conversation.

Natural enhanced High Background noise Loudspeaker-Microphone

communication HD Voice volume suppression monitoring

Audio // Basics Audio // Functions

–– Dynamic background noise suppression virtually
eHD Voice Enhanced HD Voice by Commend transfers the audio
eliminates all ambient noise
signal at a bandwidth of 16,000 Hz, thus capturing the
entire frequency spectrum of the human voice. –– Automatic volume adjustment to ambient noise conditions
STI Speech Transmission Index 0.96 – measured under –– Loudspeaker/microphone monitoring – ensures the availability of the
acoustic laboratory conditions; STI is a standard measure Intercom station while reducing the need for manual verification of its
for speech intelligibility. It has a possible maximum value functionality
of 1.00, which corresponds to perfect intelligibility.
–– Audio Monitoring – Fully automated emergency calls triggered by
Sound High volume up to 99 dB SPL shouting/screaming or predefined distress sounds – i.e., more security
pressure
for users
Amplifier High efficient class “D” amplifier with 2.5 W –– Peer2Peer Audio reduces network and server load to ensure efficient
use of resources
Microphone Omnidirectional electret microphone for max. 7 m (23 ft)
speaking distance –– Public Address functions
Loudspeaker 2 x 8 Ω loudspeaker with humidity-resistant special –– Audio recording and lip synchronous Audio/Video recording of
membrane type for optimum sound quality conversations for documentation and evidence keeping purposes
Handset / EM sensitivity: 14 mVeff –– Conference Call function for simultaneous talking with
Headset EM impedance: 3.3 kΩ / EM supply: 2.5V multiple conversation partners
EP level: 850 mVeff at 0 dBm0 / EP impedance: 200 Ω
–– Speech activity detection senses when calls are finished (no
Line-Output Connection of loudspeaker module, induction loop microphone signal) and terminates the connection automatically
amplifier, ...
–– Simplex-Modus for applications requiring controlled communication
– e.g., security solutions based on the ‘push-to-talk/release-to-listen’
method
Learn more
audio.commend.com –– Equalizer for fine-tuning to ambient acoustic conditions

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Control Desk Basic Terminal CD 810P I

With the high-quality, timeless design of the new CONDUCTOR control desk,
what you see is not all you get. Whether as a durable desktop console or cus-
tom fitted solution, the CONDUCTOR installs presto and is just as quick and
easy to use. What is more, the entire unit can be tilted to suit your individual
ergonomic needs by adjusting to your ambient light and seating conditions.

Technical Data Benefits

IP rating: IP 50 –– Modular Control Desk system - can be installed in control desks or as
Front panel: Poly­carbonate desktop version
–– 3,5“ Colour-TFT display with integrated webinterface
Microphone: Omnidirectional electret microphone for
http://<IP address>
max. 7 m (23 ft) speaking distance
–– Display of IP video streams (MJPEG), static graphics (JPEG)
Loudspeaker: Special membrane type for optimal sound
–– Back-lit full keypad and function buttons
quality, sound pressure: 85 dB/1 W/1 m (3.28 ft), 2 x 8 Ω
–– 8 direct dialling buttons with 3-colour LEDs
Amplifier: integrated class “D” amplifier with 2.5 W
–– Expandable to 104 direct dialling buttons with CDDD 32P Direct Dialling
Sound pressure: max. 99 dB Modules
Handset, Headset: EM sensitivity: 14 mVeff –– Expansion modules for handset, gooseneck microphone and headset
EM impedance: 3.3 kΩ / EM supply: 2.5V –– Protection classification IP 50
EP level: 850 mVeff at 0 dBm0 / EP impedance: 200 Ω –– Supports DSP-Features such as OpenDuplex®, Audio
Input: 3 inputs for floating contacts (detection of 5 input states) Moni­toring, Microphone- / Loudspeaker Surveillance, etc.
Output: 2 relay outputs (switch-over contacts) 30 V / 1 A
Line output: for connection of loudspeaker module Extent of supply
Call indication: multifunction LED (colours: red, green, blue) –– Control desk Basic Terminal
Keypad: alphanumeric full keypad, white backlight –– Rear housing
activation force: 3 N, 1.5 x 106 cycles –– Connection cable Cat. 5 (3 m / 9.8 ft)
8 direct dialling buttons with 3-colour LEDs
–– Short reference
Display: 3,5“ Colour-TFT display, graphical menu navigation
display of IP video streams (MJPEG)
320 x 240 Pixel; 65000 colours
Transmission bandwidth: 16,000 Hz
Operating temperature range:   0° C to 60° C (32° F to 140° F)
Storage temperature range: –20° C to 70° C (–4° F to 158° F)
Relative humidity: up to 80% not condensing
Connection: - pluggable screw terminals
- expansion plug for direct dialling module (CDDD 32D),
handset CDHS 50P, gooseneck mic (CDMI 50P HD) and
headset module (CDHD 50P)
IP Uplink: shielded RJ 45 modular jacks
Power supply: PoE or external supply* 20 – 30 VDC
power consumption: max. 9 W
recommended power supply: PA30W24V
*For supply of the direct dialling modules CDDD 32P a
separate power supply is required.
Cabling: min. Cat. 5
PoE (Power over Ethernet): IEEE 802.3af standard
 Power consumption of the terminal device: Class 0 (0.44 W to 12.95 W)
Protocol: IoIP-Protocol based on UDP/IP
Data rate: 10/100 MBit/s (Full/Half Duplex)
Mounting: with included rear housing
can be installed in control desks or as desktop version
Measurements: with included rear housing
W 262 mm, H 196 mm, D 45 mm (see page 17)
Weight incl. package: approx. 920 g (2 lbs)
Colour: white-aluminium: light-grey (like RAL 9006)
rear housing: graphite-grey (like RAL 7024)

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Control Desk Basic Terminal CD 810P I

Precautions
–– When opening the stations ESD precautions must be observed.
–– The stations may only be opened by authorised service engineers.
–– Further mounting instruction see page 17.

Restriction Video:
–– Video can not be switched over WAN networking via G8-WAN, G3-WAN!

Power supply:
–– Power supply must be connected to TFT display PCB (for supply via PoE and external supply).
–– The device can not be supplied with PoE and external power supply simultaneously. But if desired, an appropriate configuration of the
switch is required (Ethernet port may not be blocked)!

Connection

TFT display PCB

DC+
20 V DC – 30 V DC
DC–
IP Uplink (PoE)
PoE
(to Intercom Server)

DC+
DC–
Jumper
Power supply:

for fixing
cable straps

Connection for
direct dialling modules
(CDDD 32P) OUT 1
OUT 1
External
loudspeaker module

MUTE
OUT 2 GND
OUT 2 LINE–
LINE+
Gooseneck
microphone
(CDMI 50P HD)
GND
IN 1
IN 2
IN 3

Headset
Ethernet connection: The RJ 45 socket on the TFT display PCB must be used! (CDMI 50P HD or CDHD 50P)
Handset
(CDHS 50P)

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Control Desk Basic Terminal CD 800P I

With the high-quality, timeless design of the new CONDUCTOR control
desk, what you see is not all you get. Whether as a durable desktop console
or custom fitted solution, the CONDUCTOR installs presto and is just as
quick and easy to use. What is more, the entire unit can be tilted to suit your
individual ergonomic needs by adjusting to your ambient light and seating
conditions.

Technical Data Benefits

IP rating: IP 50 –– Modular Control Desk system - can be installed in control desks or as
Front panel: Poly­carbonate desktop version
–– Mono-LCD display
Microphone: Omnidirectional electret microphone for
max. 7 m (23 ft) speaking distance –– Back-lit full keypad and function buttons
–– 8 direct dialling buttons with 3-colour LEDs
Loudspeaker: Special membrane type for optimal sound
quality, sound pressure: 85 dB/1 W/1 m (3.28 ft), 2 x 8 Ω –– Expandable to 104 direct dialling buttons with CDDD 32P Direct Dialling
Modules
Amplifier: integrated class “D” amplifier with 2.5 W
–– Expansion modules for handset, gooseneck microphone and headset
Sound pressure: max. 99 dB –– Protection classification IP 50
Handset, Headset: EM sensitivity: 14 mVeff –– Supports DSP-Features such as OpenDuplex®, Audio
EM impedance: 3.3 kΩ / EM supply: 2.5V Moni­toring, Microphone- / Loudspeaker Surveillance, etc.
EP level: 850 mVeff at 0 dBm0 / EP impedance: 200 Ω
Input: 3 inputs for floating contacts
(detection of 5 input states) Extent of Supply
Output: 2 relay outputs (switch-over contacts) 30 V / 1 A –– Control desk Basic Terminal
Line output: for connection of loudspeaker module –– Rear housing
Call indication: multifunction LED (colours: red, green, blue) –– Connection cable Cat. 5 (3 m / 9.8 ft)
Keypad: alphanumeric full keypad, white backlight –– Short reference
activation force: 3 N, 1.5 x 106 cycles
8 direct dialling buttons with 3-colour LEDs
Display: Mono-LCD display, 128 x 64 pixel, white backlight
Transmission bandwidth: 16,000 Hz
Operating temperature range:   0° C to 70° C (32° F to 158° F)
Storage temperature range: –20° C to 70° C (–4° F to 158° F)
Relative humidity: up to 80% not condensing
Connection: - pluggable screw terminals
- expansion plug for direct dialling module (CDDD 32D),
handset CDHS 50P, gooseneck mic (CDMI 50P HD) and
headset module (CDHD 50P)
IP Uplink: shielded RJ 45 modular jacks
Power supply: PoE or external supply* 20 – 30 VDC
power consumption: max. 5.7 W
recommended power supply: PA30W24V
*For supply of the direct dialling modules CDDD 32P a
separate power supply is required.
Cabling: min. Cat. 5
PoE (Power over Ethernet): IEEE 802.3af standard
Power consumption of the terminal device:
Class 0 (0.44 W to 12.95 W)
Protocol: IoIP-Protocol based on UDP/IP
Data rate: 10/100 MBit/s (Full/Half Duplex)
Mounting: with included rear housing
can be installed in control desks or as desktop version
Measurements: with included rear housing
W 262 mm, H 196 mm, D 45 mm (see page 17)
Weight incl. package: approx. 920 g (2 lbs)
Colour: white-aluminium: light-grey (like RAL 9006)
rear housing: graphite-grey (like RAL 7024)

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Control Desk Basic Terminal CD 800P I

Precautions
–– When opening the stations ESD precautions must be observed.
–– The stations may only be opened by authorised service engineers.
–– Further mounting instruction see page 17.

Connection

External für Befestigung

power supply von Kabelbindern
20 V DC – 30 V DC
Connection for
direct dialling modules
(CDDD 32P) OUT 1
OUT 1

External
loudspeaker module

MUTE
OUT 2 GND
OUT 2 LINE–
LINE+
Gooseneck
microphone
(CDMI 50P HD)

GND
IN 1
IN 2
IN 3
Headset
IP Uplink (PoE) (CDMI 50P HD or CDHD 50P)
(to Intercom Server)
handset
(CDHS 50P)

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Direct Dialling Button Module CDDD 32P

Up to 3 modules with 32 direct dialling buttons can be attached to a Basic
Terminal. The dialling buttons can be programmed as needed: direct dialling
with call indication (conversation, call, emergency call), output functions, e.g.,
for switching lighting fixtures, triggering processes, opening doors and gates,
displaying system status information such as door and gate status details.

Technical Data Benefits

IP rating: IP 50 All buttons of the button module can be assigned to the
Front panel: Poly­carbonate following functions:
– Indication of conversations, call requests, input messages, conditions of
Buttons: 32 direct dialling buttons with 3-colour LEDs
outputs
activation force: 3 N, 1.5 x 106 cycles
– Acknowledgement of call requests and input messages
Connection: ribbon cable to Basic Terminal (length: 35 cm)
– Dialling of a single button as long as pressed: 0–9, T, X,
or to next CDDD 32P module
function buttons F4–F6 (up, down and enter)
Power supply: 20 – 30 VDC;
– Direct dialling 1 to 6-digits when pressed, with optional deleting (X)
recommended power supply unit: PA30W24V
before pressing (toggle) and optional deleting after releasing
Connection to first direct dialling module.
This module supplies all further modules. – Control of outputs: ON, OFF, toggle, ON as long as button is pressed
Attention: The direct dialling modules may not be powered
with the same power supply as the Basic Terminal!
A separate floating power supply must be used
for galvanic separation of the power supplies.
Extent of supply
Operating temperature range:   0° C to 70° C –– Direct dialling button module CDDD 32P
(32° F to 158° F) –– Rear housing incl. connection module and mounting material
Storage temperature range: –20° C to 70° C –– Connection cable (length: 35 cm / 14 in)
(–4° F to 158° F) –– Short reference
Relative humidity: up to 80% not condensing
Mounting: with included rear housing System Requirements
can be installed in control desks or as desktop version
–– Basic Terminal CD 810P I / CD 800P I and a subscriber on subscriber card
Measurements: with included rear housing
with feature level D, configured as control desk.
W 262 mm, H 196 mm, D 45 mm (see page 17)
Weight incl. package: approx. 850 g (1.9 lbs)
Colour: white-aluminium: light-grey (like RAL 9006)
rear housing: graphite-grey (like RAL 7024)

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Direct Dialling Button Module CDDD 32P

Precautions
–– When opening the stations ESD precautions must be observed.
–– The stations may only be opened by authorised service engineers.
–– Further mounting instruction see page 17.

Connection
–– The first direct dialling module is connected to the Basic Terminal with the included ribbon cable.
–– All further direct dialling modules are connected to the previous direct dialling module.

CD 800P I
CDDD 32P CD 810P I

BOC2 BOC2

TFT-Displayplatine

External
power supply
20 V DC – 30 V DC
Connection for
direct dialling modules
CDDD 32P

External
power supply
20 V DC – 30 V DC

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 Security and Communication

Touch Screen Module CDTS 50P

Enables seamless integration of Commend-based and third-party software
products into the Control Desk Solution, e.g., for operating Intercom Client
controlled Direct Dialling Button Modules and Video Monitor Modules.
It is possible to include the Touch Screen Module into the LAN network
using the RJ 45 sockets on the backside of the device. It contains a powerful
indus-trial PC which runs the operation system Windows 7 Embedded.

Technical Data
IP rating: IP 20
Benefits
Front panel: Polycarbonate –– The Touch Screen Module allows perfect integration of Commend soft-
ware products into the control desk solution. It is possible to run
Display: TFT-colour display with scratch-resistant glass,
– Direct dialling modules of the Intercom Client
resolution 800 x 600, touch function,
display size 8.4 inch – Video monitor modules of the Intercom Client
– Studio web client
Operation System: Windows 7 Embedded
– It is possible to integrate third-party software products like building
Processor: Intel Atom n2800 / 1.86 GHz management systems or video systems into the control desk solution.
RAM: 2 GB SDRAM – Touch screen for simple and intuitive operation
Memory: CF memory 16 GB
including 8 GB for operation system
Connection: TRS Connector 3.5 mm, DVI-I port,
Extent of supply
2x USB 2.0, 2x RJ 45 LAN port – Touch Screen Module CDTS 50P
Power supply: 12 VDC; – Rear housing incl. connection module and mounting material
power supply unit: PA30W12V – Power supply unit inclusive adapter EU, US, UK, AUS with connection
Operating temperature range:   0° C to 40° C cable 98 inch.
(32° F to 104° F) – Short reference
Storage temperature range: –20° C to 70° C
(–4° F to 158° F)
System Requirements
Relative humidity: up to 80% not condensing
– For installation, mouse and keyboard may be required
Mounting: with included rear housing
can be installed in control desks or as desktop version – To run the Video monitor and the Direct Dialing Modules of Intercom
Client PRO/CCT version 3.0 or higher is necessary
Measurements: with included rear housing
W 262 mm, H 196 mm, D 45 mm (see page 17) – It is not possible to run a SQL server on the Touch Screen Module

Weight incl. package: approx. 2300 g (5.07 lbs)

Colour: front panel: light-grey (like RAL 9006)
rear housing: graphite-grey (like RAL 7024)

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Touch Screen Module CDTS 50P

Precautions
–– The Touch Screen Modules may only be opened by authorised service engineers.
–– The Touch Screen Modules has to be mounted in a position where the air convection on the back side and upper side is garanteed.
–– Further mounting instruction see page 17.

WARNING!
Do not cover heatsink
and ventilation of the device!

Strap to release
RJ 45 plug

Connection
–– Power supply with PA30W12V (in extent of supply)
–– USB 2.0 ports can be used to connect e.g. a mouse, keypad or external storage.
–– DVI-I port for connection of external monitors (maximal resolution full-HD 1920 x 1080).
–– The Touch Screen Module can be included into a LAN network by using the RJ 45 ports. It is also possible to build a network-bridge.
–– Line-Out for connection of an external loudspeaker.

Line-Out
TRS connector
3.5mm Klinke
Power Supply:
12VDC

USB 2.0 DVI-I Port 2x RJ 45 LAN Port USB 2.0

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The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Gooseneck Microphone Module CDMI 50P HD

Gooseneck microphone module with headset socket. The module can be
mounted next to the Basic Terminal.

Technical Data Benefits

IP classification: IP 50 (with connected headset) –– Gooseneck microphone with red LED-ring for conversation indication
Front panel: Polycarbonate –– Headset socket
–– Poly­carbonate construction
Gooseneck: black coated brass
Microphone: electret noise cancelling microphone
with cardioid characteristic
for 3 – 10 cm (1 – 4 in) speaking distance
Extent of supply
Frequency range: 200 – 16,000 Hz –– Gooseneck microphone module with headset socket
–– Rear housing incl. connection module and mounting material
Anschluss: 3 x connection cables
to Basic Terminal (length: 50 cm) –– Short reference
4P4C socket for headset
Power supply: from Basic Terminal System Requirements
Operating temperature range:   0° C to 70° C –– Basic Terminal CD 810P I, CD 800P I
(32° F to 158° F)
Storage temperature range: –20° C to 70° C
(–4° F to 158° F) Application Note
Relative humidity: up to 80% not condensing
–– Gooseneck: In order to avoid over stretching and premature wear the
Mounting: with included rear housing gooseneck may only be bent to 90 degrees.
can be installed in control desks or as desktop version
Measurements: W 55 mm, H 196 mm, D 43 mm (see page 17)
gooseneck microphone: 365 mm
Connection
Weight incl. package: approx. 600 g (1.3 lbs) –– The gooseneck module is connected to the Basic Terminal at GND
(screw terminal “external loudspeaker module”) and the sockets “Goo-
Colour: white-aluminium: light-grey (like RAL 9006)
seneck” and “Headset”.
rear housing: graphite-grey (like RAL 7024)

Note:
The LED ring of the gooseneck microphone coupled with the RED colour
from the multifunction LED of the Basic Terminal.

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 Security and Communication

Headset Module CDHD 50P

Control desk module with headset socket. The module can be mounted next
to the Basic Terminals.

Technical Data Benefits

IP classification: IP 50 (with connected headset) –– Headset socket for the connection of various headsets
Front panel: Polycarbonate –– Poly­carbonate construction

Connection: connection cable to Basic Terminal (length: 50 cm)

4P4C socket for headset
Extent of supply
Power supply: from Basic Terminal
–– Control desk module with headset socket
Operating temperature range:   0° C to 70° C
–– Rear housing incl. connection module and mounting material
(32° F to 158° F)
–– Short reference
Storage temperature range: –20° C to 70° C
(–4° F to 158° F)
Relative humidity: up to 80% not condensing
System Requirements
–– Basic Terminal CD 810P I / CD 800P I
Mounting: with included rear housing
can be installed in control desks or as desktop version
Measurements: W 55 mm, H 196 mm, D 43 mm (see page 17)
Connection
Weight incl. package: approx. 420 g (0.9 lbs) –– The headset module is connected to the Basic Terminal at the socket
“Headset”.
Colour: white-aluminium: light-grey (like RAL 9006)
rear housing: graphite-grey (like RAL 7024)

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 Security and Communication

Handset Module CDHS 50P

Handset in modern design with “Push to Task” button and magnet fastening.
The module can be mounted next to the Basic Terminals.

Technical Data Benefits

IP classification: IP 40 –– Poly­carbonate construction
Front panel: Polycarbonate –– “Push to Talk” Button
–– Magnet fastening
Microphone: Omnidirectional electret microphone
–– Replaceable spiral cable
Loudspeaker: 50 Ω
Button: “Push to Talk” button
Extent of supply
Frequency range: 200 – 16,000 Hz
–– Handset module with spiral cable
Connection: 4-way connection cable with connector
(length: 50 cm) –– Rear housing incl. connection module and mounting material
–– Short reference
Power supply: from station)
Operating temperature range:   0° C to 70° C
(32° F to 158° F) System Requirements
Storage temperature range: –20° C to 70° C –– Station with handset connection e.g. Basic Terminal CD 810P I / CD 800P I
(–4° F to 158° F)
Relative humidity: up to 80% not condensing
Mounting: with included rear housing Configuration CCT
can be installed in control desks or as desktop version.
Subscriber > DSP-Features > Tab General
Measurements: with included rear housing –– Activate the check-box Handset installed (to activate general handset
W 55 mm, H 238.5 mm, D 74 mm (see page 17) functions).
Weight incl. package: approx. 420 g (0.9 lbs) –– For more configuration possibilities, see current version of “PRO-Manual “
Colour: handset: graphite-grey (like RAL 7024)
white-aluminium: light-grey (like RAL 9006)
rear housing: graphite-grey (like RAL 7024) Connection
–– The handset module is connected to the Basic Terminal at the socket
Attention: “Handset”.

The magnets contained in the handset CDHS 50P can affect operation of
certain medical devices and electronic systems under certain circumstances.
Please insure that the magnet (and the handset containing the magnet) keep
at least 30 cm (11.8 in) distance to credit cards, floppy discs and any other
magnetically sensitive devices.
For people carrying hearing aids or pacemakers, please pay
attention to the safety warnings of these devices.

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 Security and Communication

Accessories

Desktop Kit CDDK

Desktop Kit for Basic Terminal, Direct Dialling Button Module and Touch Screen Module.
Tilting angle: 20° – 65°; Colour: black.

W 190 mm, H 80 mm, D 50 mm 560 g

Plug-in Power Adapter PA30W24V

30 W switched-mode power supply adapter with high-efficiency output.
Primary: 90 – 264 V AC; Secondary: 24 V DC.
PA30W24V-EU Version for Europe
PA30W24V-CA Version for UK, USA and Australia

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 Security and Communication

System / Network Requirements

System Requirements
–– GE 800 (min. PRO 800 2.1) with G8-IP/G8-IP-32 and Feature Level D*
–– GE 300 (min. PRO 800 2.1) with G3-IP and Feature Level D*
–– IS 300 (min. PRO 800 2.1) with subscriber Feature Level D*
–– Configuration software min. CCT 800 2.1
–– Configuration software IPStationConfig (included in Setup of CCT 800 2.1)

* Note: Basic Terminals are automatically recognized in the system as “control desk”. If no direct dialling modules CDDD 32P are connected and no control desk
function is required, Feature Level “B” or “C” of the subscriber card is sufficient.

Line length in LAN

The maximum line length of Cat. 5 cabling in a LAN is 100 m (328 ft) – e.g. from switch to Intercom station.

Requirements to the network

IP-Addresses and Ports
–– For the CONDUCTOR the DHCP functionality is available.
If DHCP is not used, the CONDUCTOR must have a fixed IP-address.
–– In case of a changing public IP-address, dynamic registration of a CONDUCTOR is possible.
–– Communication from the program IPStationConfig is done via Port 16399 (can not be configured).
–– Communication from the CONDUCTOR to the Intercom Server (UDP protocol) is done via port 16400 (configurable).

QoS Requirements
–– Maximum One-Way-Delay 100 ms
–– Delay-Jitter not above 50 ms
–– 0% packet loss for perfect audio quality

Bandwidth
–– The required bandwidth depends on the desired number of speech links:
–– Bandwidth incl. protocol overhead per IP-Intercom terminal, for upload and download:
3.5 kHz 7 kHz 16 kHz
Bandwidth (speech and date without video): 96 kBit/s 96 kBit/s 143 kBit/s
Speech is compressed to: G.711 standard G.722 standard G.722 standard

Required bandwidth for video transmission

–– The following tables show the required bandwidth in Mbit/s depending on the configured “Quality” and “Max. frame rate” per IP stream.

QVGA: Max. Frame rate

1 FPS 2 FPS 5 FPS 10 FPS 15 FPS 20 FPS 25 FPS 30 FPS

20% 0,06 Mbit/s 0,12 Mbit/s 0,29 Mbit/s 0,58 Mbit/s 0,87 Mbit/s 1,16 Mbit/s 1,46 Mbit/s 1,75 Mbit/s
40% 0,08 Mbit/s 0,17 Mbit/s 0,42 Mbit/s 0,84 Mbit/s 1,26 Mbit/s 1,68 Mbit/s 2,10 Mbit/s 2,52 Mbit/s
60% 0,11 Mbit/s 0,22 Mbit/s 0,55 Mbit/s 1,09 Mbit/s 1,64 Mbit/s 2,18 Mbit/s 2,73 Mbit/s 3,28 Mbit/s
Quality

80% 0,13 Mbit/s 0,25 Mbit/s 0,63 Mbit/s 1,26 Mbit/s 1,89 Mbit/s 2,51 Mbit/s 3,14 Mbit/s 3,77 Mbit/s
100% 0,16 Mbit/s 0,32 Mbit/s 0,80 Mbit/s 1,60 Mbit/s 2,39 Mbit/s 3,19 Mbit/s 3,99 Mbit/s 4,79 Mbit/s

VGA: Max. Frame rate

1 FPS 2 FPS 5 FPS 10 FPS 15 FPS 20 FPS 25 FPS 30 FPS

20% 0,15 Mbit/s 0,31 Mbit/s 0,77 Mbit/s 1,54 Mbit/s 2,31 Mbit/s 3,08 Mbit/s 3,86 Mbit/s 4,63 Mbit/s
40% 0,23 Mbit/s 0,46 Mbit/s 1,15 Mbit/s 2,30 Mbit/s 3,46 Mbit/s 4,61 Mbit/s 5,76 Mbit/s 6,91 Mbit/s
60% 0,31 Mbit/s 0,62 Mbit/s 1,54 Mbit/s 3,08 Mbit/s 4,62 Mbit/s 6,16 Mbit/s 7,70 Mbit/s 9,24 Mbit/s
Quality

80% 0,36 Mbit/s 0,71 Mbit/s 1,78 Mbit/s 3,56 Mbit/s 5,34 Mbit/s 7,12 Mbit/s 8,90 Mbit/s 10,69 Mbit/s
100% 0,45 Mbit/s 0,90 Mbit/s 2,24 Mbit/s 4,48 Mbit/s 6,72 Mbit/s 8,97 Mbit/s 11,21 Mbit/s 13,45 Mbit/s

CONDUCTOR: Data Sheet V1.1/0217 Page 16 | 18 www.commend.com

The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Installation

Mounting Instructions
–– When opening the stations ESD precautions must be observed.
–– The faceplates are fastened to the rear housings via screws from behind. Therefore the control desk surface must be accessible from the rear.
–– Before mounting in desk, break out the mounting openings from the rear housing.
–– The extent of supply includes screws for sheet metal (6 pcs. M3.5 mm x 9.5 mm Tx10) and wood screws (6 pcs. M3.5 mm x 30 mm Tx10) for mounting in
desks.
–– For placing on desks the desk kit CDDK is available. Per Basic Terminal, direct dialling module and touchscreen module one CDDK is required.

Measurements face plate

Measurements in mm (inch), not to scale!
ca. 365 (14.4) Cable opening for
connection to the
various modules

Variable position of
optional desk kit
238,50 (9.3)

130 (5.1)
(CDDK)

196 (7.7)
α

with CDHS 50P: α = 20° - 44°

without CDHS 50P: α = 20° - 65°
173 (6.8)
7 (0.3)
55 262 (10.3) 55 262 (10.3) 262 (10.3) 31 34 2 (0.1)
(2.1) (2.1) (2.1) (1.3)

Measurements flush mounting in desk

Measurements in mm (inch), not to scale!
42 (1.6) 48.50 55 (2.2)
(1.9)

120 (4.72)
Mounting openings

rear housing large rear housing large

rear housing small

rear housing small

Cut-out + hole pattern Cut-out + hole pattern

rear housing large rear housing small
93 (3.7)

178 (7)

45 (1.8)
186 (19.1)

242 (9.5)
186 (19.1)
120 (4.7)

120 (4.7)

252 (9.9) 37 (1.5)

220 (8.7)
110 (4.3)

CONDUCTOR: Data Sheet V1.1/0217 Page 17 | 18 www.commend.com

The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Commend

Quality tested. Reliable. Smart. A strong worldwide network

COMMEND products are developed and manufactured by Commend COMMEND is represented the world over by local Commend Partners and
International in Salzburg, Austria. helps to improve security and communication with tailored Intercom solutions.

The development and manufacturing processes are certified in ALGERIA AUSTRALIA AUSTRIA BELGIUM BRAZIL CANADA CHINA CROATIA CZECH
accordance with EN ISO 9001:2015. REPUBLIC DENMARK FINLAND FRANCE GERMANY HUNGARY ICELAND INDIA IRELAND
ISRAEL ITALY LIECHTENSTEIN LUXEMBURG MOROCCO NETHERLANDS NEW ZEALAND
NORWAY POLAND PORTUGAL RUSSIA SERBIA SINGAPORE SLOVAKIA SLOVENIA SPAIN
SOUTH AFRICA SWEDEN SWITZERLAND TUNISIA UNITED KINGDOM USA

www.commend.com

CONDUCTOR: Data Sheet V1.1/0217 Page 18 | 18 www.commend.com

The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Series Y-TU970H
Vandal resistant IP emergency call station for Tunnel Intercom applications

Weather-
Fully Rugged proof
IP-based construction
IP66

The Intercom solution for gapless road Features and highlights

tunnel surveillance –– Crystal clear 16 kHz speech quality for highest intelligibility
–– Available with full keypad, with 3 function buttons or without buttons
Roadside breakdowns and accidents in tunnels are a source of great –– Special audio functions ensure superior speech quality in any ­situation
danger. Additionally, the environment is heavily exposed to high levels
–– Easy, gapless road tunnel surveillance
of noise, dust and moisture. Series Y-TU970H with all its high-level Inter-
com features and robust construction is perfectly suited for such areas –– Optimised use of staff resources
with high requirements on safety. The technology allows the integration –– Maximum safety and help for road users
of voice, alarm monitoring and control functions, which are essential to –– Short emergency response times
enable the control room operator to manage the situation in as well as –– Investment protection, thanks to flexible expansion options
around the tunnel efficiently. –– Auto-dialler function
–– Power over Ethernet (IEEE 802.3af standard)
With its protection class IP66, the vandal resistant aluminium housing
–– Robust and vandal resistant aluminium alloy die-cast housing
provides full protection against water, dirt and dust. Series Y-TU970H
emergency call stations are available without buttons (Y-TU970H), with –– Vandal resistant and weatherproof handset made of special
full keypad (Y-TU970H-KY) or with 3 function buttons (­Y-TU970H-3B). ­engineering plastic
–– Magnetic reed hook-switch
–– Self-closing cover for convenient use
–– Easy installation and replacement

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 Security and Communication

Product details
Series Y-TU970H versions Housing components
Y-TU970H Rubber grommet (waterproof seal)
Emergency call station without buttons:
Magnetic hook switch

Case cover

Y-TU970H-KY
Emergency call station with full keypad:

Cover spring

Case screw

Handset cable

Buttons (depending on version)

Y-TU970H-3B
Emergency call station with 3 function buttons:

Series Y-TU970H DATASHEET V1.1/0516 SA | 2 www.commend.com

The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Series Y-TU970H
Technical Specifications

Technical data
IP rating acc. EN 60529:IP66

Mechanical impact resistance acc. EN 62262:IK09

Call button: Y-TU970H: without buttons

 Y-TU970H-KY: with full keypad Line length in LAN
 Y-TU970H-3B: with 3 function buttons
The maximum line length of Cat. 5 cabling in a LAN is 100 m (328 ft) – e.g.
Input: 2 inputs for floating contacts from the switch to the emergency call station.
 (IoIP: detection of 5 input states)

Output: 2 relay outputs (switch-over contacts) 30 VDC, 1 A



(1 switch-over contact, 1 normally open contact)
max. 60 VDC, 2 A, 60 W 1)
Extent of supply
 expected life: min. 5x104 (2 A), 105 (1 A) –– Emergency call station
–– Short reference
IoIP transmission bandwidth: 16 kHz

SIP transmission bandwidth: 7 kHz

Operating temperature range: –40 °C to +70 °C (–40 °F to +158 °F) System requirements
Storage temperature range: –40 °C to +70 °C (–40 °F to +158 °F)
IoIP
Relative humidity: up to 95%, not condensing Intercom Server
Power supply: PoE (Power over Ethernet): –– GE 800 (min. PRO 800 5.0, min. base licence PRO 1) with G8-IP
 IEEE 802.3af standard –– GE 300 (min. PRO 800 5.0, min. base licence PRO 1) with G3-IP
 power consumption of the terminal device: –– IS 300 or G8-IP-32 (min. PRO 800 5.0, min. base licence PRO 1)
 Class 0 (0.44 to 12.96 W) –– VirtuoSIS (min. version 5.0, min. base licence PRO 3)
Cabling: min. Cat. 5 Configuration software
–– min. CCT 800 5.0 (build 1017)
Protocols (IoIP): IPv4, UDP, DHCP, RTP, RTCP, SNMPv2c, SNTPv4
–– IP Station Config (included in setup of CCT 800)
Protocols (SIP): IPv6 ready,
 IPv4, TCP, UDP, HTTP (RFC 2617, RFC 3310), SIP
 RTP (RFC 3550), RTCP, DHCP, SDP (RFC 2327),
 SIP (RFC 3261), SNMPv2, STUN, TFTP, URI (RFC 2396), –– Compatible SIP server (see page TE | 2)
 DTMF Decoding (RFC 2876, RFC 2833), –– VirtuoSIS (min. version 5.0, min. base licence PRO 3)
 SIP User Agent (UDP RFC 3261), –– GE 800 with G8-VOIPSERV
 SIP Refer Method (RFC 3515)
–– Serverless operation possible
Codecs (SIP): G.711 a-Law
 G.711 μ-Law
G.722

Date rate: 10/100 MBit/s (Full/Half Duplex)

Weight incl. package: approx. 7,000 g (15.43 lbs)

1) The
relay output may only be connected to a SELV circuit! A SELV circuit as per
IEC/EN 60950-1 must be separated safely from a dangerous electrical circuit (e.g.
230 V or 110 V mains power), e.g. by means of double insulation. The SELV circuit
must not exceed 60 VDC or 42.4 VACpeak (30 VACeff)!

Series Y-TU970H DATASHEET V1.1/0516 TE | 1 www.commend.com

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 Security and Communication

Requirements to the network for use as SIP device

Ports
–– The configuration via the web interface is done via TCP port 80 (cannot be configured).
–– The communication from the SIP device to the SIP server is done via the following ports (both are configurable):
–– SIP: UDP port 5060
–– RTP: UDP port 16384 (incoming)

Requirements to the network for use as IoIP device

IP addresses and ports
–– For the emergency call station, the DHCP functionality is available.
If DHCP is not used, the emergency call station must have a fixed IP address.
–– In case of a changing public IP address, dynamic registration of an emergency call station is possible.
–– Communication from the program IP Station Config is done via Port 16399 (cannot be configured).
–– Communication from the emergency call station to the Intercom Server (UDP protocol) is done via port 16400 (configurable).

QoS requirements
–– Maximum one-way delay 100  ms
–– Delay-Jitter not above 50 ms
–– 0% packet loss for perfect audio quality

Bandwidth
–– For further information, see guideline “IoIP Technology”.

Compatibility SIP PBX

Basically, the SIP device can be used with any SIP server.
The following server types have been tested explicitly by Commend and therefore a proper functionality can be confirmed:

Manufacturer 1) Type Version

Cisco Call Manager
Cisco Versions 5, 6, 7, 8, 9
Cisco Unified Communication Manager
Digium Asterisk Versions 1.2, 1.4, 1.6
Avaya (former: Nortel) CS1000 Version 6
Avaya AuraTM (Avaya Communication
Avaya Release 6.1
Manager, Avaya Session Manager) 
Innovaphone Virtual Appliance IPVA Version 9 final
Alcatel OmniPCX Enterprise (OXE) Release 9
Hipath 4000
Siemens Version 5
Hipath 3000 + HG 1500
3CX PhoneSystem
3CX 3CX for Windows
Versions 9, 10, 11
Starface Starface free Versions 4.x, 5.x
Aastra (former: Ericsson) MX-ONE Version 4.1 SP 1
Kamailio Kamailio (OpenSER) Version 3.3.0
FreeSWITCH FreeSWITCH Version 1.1 Beta1
ELMEG elmeg ICT880 Version 7.67D
2N® 2N® Netstar IP Version 3.1.0.96
Fritz!Box Fon 7170  Version 29.04.87
AVM
Fritz!Box Fon 7270 Version 54.05.05
Sipgate sipgate.at, sipgate.de tested in Dec 2010
Vodafone Arcor vodafone.de tested in Jan 2011
blue SIP blueSIP.net tested in May 2011
Mitel 3300ICP 12.0.0.49

1)
The listed products and company names are brand names or registered trademarks of their respective owners.

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 Security and Communication

Series Y-TU970H
Installation Instructions

Mounting instructions
–– Do not expose the emergency call station to extreme temperatures (see “Technical data”).
–– Observe the country specific standards for installation, mounting and configuration.
–– When opening the emergency call station, ESD precautions must be observed.
–– The emergency call station may only be opened by authorised service engineers.

Dimensions housing
Measuring units in mm (inch), not to scale!

Front view
205 (8.07)
320 (12.6)

Lateral view Rear view

120 (4.72) 139 (5.47)

4-M8-H6D16
260 (10.24)

Cable gland PG-9

Series Y-TU970H DATASHEET V1.1/0516 IN | 1 www.commend.com

The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.
 Security and Communication

Precautions
–– Observe the precautions for handling of electrostatic sensitive devices.
–– The emergency call station may only be opened by authorised service engineers.

Connection diagram Intercom module

Rear view
Note:
–– OUT 1 factory adjusted as normally open contact. With the jumper
JP1, it can be converted into a normally closed contact.
–– OUT 2 factory adjusted as normally open contact.
–– PoE (“Power over Ethernet”): IEEE 802.3af standard
Power consumption of the terminal device: Class 0

IP Uplink
OUT1

OUT2

MIC+
MIC–
GND

LS+
T
0

LS–
IN1
IN2

JP1
JP1

Microphone
Handset
Loudspeaker

Function buttons
Call request (Y-TU970H-3B only: “T” top button,
“0” middle button, “X” lower button)

Quality tested. Reliable. Smart. A strong worldwide network

COMMEND products are developed and manufactured OBS COMMEND is represented the world over by local Commend Partners and
by Commend Inter­national in Salzburg, Austria. ESSIVE helps to improve security and communication with tailored Intercom solutions.
ABOUT
The development and manufacturing processes are QUAL
ITY www.commend.com
certified in accordance with EN ISO 9001:2008.

The technical data contained herein has been provided solely for informational
purposes and is not legally binding. Subject to change, technical or otherwise.
IoIP®, OpenDuplex® and Commend® are trademarks registered by Commend
International GmbH. All other brands or product names are trademarks or reg-
istered trademarks of the respective owner and have not been specifically
earmarked.

Series Y-TU970H DATASHEET V1.1/0516 IN | 2 www.commend.com

The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.