Φουρνος- convotherm - 4

Combi steamer Read instructions before use
Convotherm 4 floor-standing units

User manual CE - Original, ENG
Your meal. Our mission.

Table of Contents
Table of Contents
1 General 5
1.1 EC Declaration of Conformity for electric appliances 5
1.2 EC Declaration of Conformity for gas appliances 7
1.3 Environmental protection 8
1.4 Identifying your combi steamer 9
1.5 Structure of customer documentation 11
1.6 Essential reading relating to safety 12
1.7 About this user manual 13
2 Design and function 15

2.1 The functions of the combi steamer 15
2.2 Design and function of the combi steamer 17
2.3 Layout and function of the operating panel 20
3 For your safety 21

3.1 Basic safety code 21
3.2 Intended use of your combi steamer 22
3.3 Warning signs on the combi steamer 23
3.4 Summary of hazards 25
3.5 Hazards and safety precautions during operation 28
3.6 Hazards and safety precautions during cleaning 33
3.7 Hazards and safety precautions during servicing 36
3.8 Safety devices 37
3.9 Requirements to be met by personnel, working positions 39
3.10 Personal protective equipment 40
4 Cooking procedures 41
4.1 Basic principles for loading the combi steamer 41
4.1.1 Placing food containers in appliances of size X.10 41
4.1.2 Placing food containers in appliances of size X.20 43
4.1.3 Loading capacity for the combi steamer 44
4.2 Operating principles and instructions for cooking 45
4.2.1 Working safely with the appliance 45
4.2.2 Turning the combi steamer on and off 48
4.2.3 How to cook 49
4.3 Specific Cooking Instructions 51
4.3.2 Opening and closing the appliance door safely 53
4.3.3 Loading and removing food 55
4.3.4 Putting away and retrieving the core temperature probe 64
4.3.5 Using the external core temperature probe or sous-vide sensor 65
4.3.6 Using a USB stick 67
5 Cleaning procedures 68
5.1 Basic principles for cleaning the combi steamer 68
5.1.1 Cleaning methods 68
5.1.2 Cleaning instructions 70
5.1.3 Cleaning agents 72
5.1.4 Preparing the cleaning agents 73
5.2 Operating principles and instructions for cleaning 74
5.2.1 Safe working when cleaning 74
User manual 3
Table of Contents
5.2.2 How to perform fully automatic oven cleaning using connected canisters 76
5.2.3 How to perform fully automatic oven cleaning using single-measure dispensing 78
5.2.4 How to perform semi-automatic oven cleaning 80
5.2.5 How to clean the cooking chamber without using cleaning agents 83
5.2.6 How to perform oven cleaning using only rinse aid with the ConvoCare cleaning 84
profile (only available with easyTouch)
5.2.7 How to clean the double glass door 86
5.2.8 How to clean the cooking chamber behind the suction panel 87
5.2.9 How to perform intensive cleaning of the hygienic plug-in gasket 88
5.3 Specific Cleaning Instructions 89
5.3.2 Replacing the rinse aid canister 90
5.3.3 Replacing the cleaning agent canister 92
5.3.4 Adding cleaning agent from single-measure dispensing bottles to the cooking 94
chamber
5.3.5 Emptying the condensate collecting tray in the loading trolley 96
5.3.6 Releasing and securing the suction panel 98
5.3.7 Removing and fitting the hygienic plug-in gasket 100
5.3.8 Releasing and securing the interior glass door. 102
5.3.9 Emptying and cleaning the grease collecting canister (only applies to ConvoGrill) 105
6 Servicing procedures 106

6.1 Basic principles for servicing 106
6.1.1 Warranty information and contacting customer service 106
6.1.2 Servicing schedule 107
6.2 Troubleshooting 108
6.2.1 Error codes 108
6.2.2 Emergency mode 109
6.2.3 Problems during use 112
6.3 Servicing tasks 114
6.3.1 Safe working when servicing the appliance 114
6.3.2 Replacing the hygienic plug-in gasket 116
6.3.3 Replacing the halogen lamp for the oven light 117
User manual 4
1 General
1 General
Purpose of this chapter
This chapter shows you how to identify your combi steamer and provides guidance on using this man‐
ual.
1.1 EC Declaration of Conformity for electric appliances

Manufacturer
Convotherm Elektrogeräte GmbH, Ovens & Advanced Cooking EMEA, Manitowoc Foodservice, Tal‐
straße 35, 82436 Eglfing, Germany
Validity of Declaration of Conformity
This Declaration of Conformity applies to the following electric appliance models:
C4 12.20 ES C4 20.10 ES C4 20.20 ES

C4 12.20 EB C4 20.10 EB C4 20.20 EB
Declaration of Conformity with directives
The manufacturer declares that the combi steamer specified above complies with the following direc‐
tives:
■ 2006/42/EC (Machinery Directive)
■ 2014/30/EU (EMC Directive)
■ 2011/65/EU (RoHS Directive)
The safety objectives of European Directive 2014/35/EC (Low Voltage Directive) have been met in ac‐
cordance with Annex I, Section 1.5.1 of the Machinery Directive.
Compliance of electric appliances with standards
The electric appliances comply with the requirements in the following European standards:
■ DIN EN 60335-2-42: 2012
■ EN 55014-1: 2006 + A1: 2009 + A2: 2011
■ EN 61000-3-11: 2000
■ EN 61000-3-12: 2011
■ EN 62233: 2008
■ EN 55014-2: 1997 + A1: 2001 + A2: 2008
Authorized body for documentation
The following body is authorized to compile the technical documentation in accordance with Annex II A
Section 2 of Directive 2006/42/EC: Convotherm Elektrogeräte GmbH, Ovens & Advanced Cooking
EMEA, Manitowoc Foodservice, Talstraße 35, 82436 Eglfing, Germany
User manual 5
1 General
Eglfing, 20.04.2016
Ralf Klein pp Lutz Isenhardt pp Gisela Rosenkranz

Managing Director & Vice President Director Global Product Compliance Manager Engineering / Technical
Convotherm Documentation
User manual 6
1 General
1.2 EC Declaration of Conformity for gas appliances

Manufacturer
Convotherm Elektrogeräte GmbH, Ovens & Advanced Cooking EMEA, Manitowoc Foodservice, Tal‐
straße 35, 82436 Eglfing, Germany
Validity of Declaration of Conformity
This Declaration of Conformity applies to the following types of gas appliances:
C4 12.20 GS C4 20.10 GS C4 20.20 GS

C4 12.20 GB C4 20.10 GB C4 20.20 GB
Declaration of Conformity with directives
The manufacturer declares that the combi steamer specified above complies with the following direc‐
tives:
■ 2006/42/EC (Machinery Directive)
■ 2014/30/EU (EMC Directive)
■ 2011/65/EU (RoHS Directive)
■ 2009/142/EC (Appliances Burning Gaseous Fuels)
The safety objectives of European Directive 2014/35/EC (Low Voltage Directive) have been met in ac‐
cordance with Annex I, Section 1.5.1 of the Machinery Directive.
Compliance of gas appliances with standards:
The gas appliances comply with the requirements in the following European standards:
■ EN 203-1: 2014
■ EN 203-2-2: 2006
■ EN 203-3
■ EN 60335-2-102:2006 + A1:2010
■ EN 55014-1/A2:2011
■ EN 55014-2:1997 + A1:2001 + A2:2008
■ EN 61000-3-2/A2:2009
■ EN 61000-3-3:2008
■ EN 62233:2008
Type examinations carried out
Notified body for gas testing and electrical safety:

GASTECC Kiwa, P.O. Box 137, 7300 AC Apeldoorn, The Netherlands
■ Report no.: 140602245
Authorized body for documentation
The following body is authorized to compile the technical documentation in accordance with Annex II A
Section 2 of Directive 2006/42/EC: Convotherm Elektrogeräte GmbH, Ovens & Advanced Cooking
EMEA, Manitowoc Foodservice, Talstraße 35, 82436 Eglfing, Germany
User manual 7
1 General
Eglfing, 20.04.2016
Ralf Klein pp Lutz Isenhardt pp Gisela Rosenkranz

Managing Director & Vice President Director Global Product Compliance Manager Engineering / Technical
Convotherm Documentation
1.3 Environmental protection
Statement of principles
Our customers' expectations, the legal regulations and standards and our company's own reputation
set the quality and service for all our products.
We have an environmental management policy that not only ensures compliance with all environmen‐
tal regulations and laws, but also commits us to continuous improvement of our green credentials.
We have developed a quality and environmental-management system in order to guarantee the con‐
tinued manufacture of high-quality products, and to be sure of meeting our environmental targets.
This system satisfies the requirements of ISO 9001:2008 and ISO 14001:2004.
Environmental protection procedures
We observe the following procedures:

■ Use of residue-free compostable wadding materials
■ Use of RoHS-compliant products
■ REACH chemical law
■ Recommendation and use of bio-degradable cleaning agents
■ Recycling of electronic waste
■ Environmentally friendly disposal of old appliances via the manufacturer
Join us in our commitment to protect the environment.
User manual 8
1 General
1.4 Identifying your combi steamer

Position of type plate
The type plate is located on the left-hand side of the combi steamer.
Layout and structure of the type plate on electric appliances
Item Name
1 Name of appliance
Combi Steamer
2 Trade name
Element Meaning
C4 Convotherm 4 appliance series
eT easyTouch controls
eD easyDial controls
numbers xx.yy Appliance size
EB Electric appliance with boiler
ES Electric appliance with water injec‐
tion
-N for appliances with an NSK certifi‐
cate
3 Electrical values
4 Serial number
Element Meaning
Heating method Electric appliance (X, V)
Steam generation meth‐ ■ Injection (S)
od ■ Boiler (B)
Appliance size ■ 12.20 (5)

■ 20.10 (6)
■ 20.20 (7)
Year of manufacture ■ 2014 (14)
■ 2015 (15)
■ ...
Month of manufacture ■ January (01)
■ February (02)
■ March (03)
■ ...
Sequential number 4 digits
5 Part number
User manual 9
1 General
Layout and structure of the type plate on gas appliances
Type plate Additional plate Name

1 Name of appliance
Combi Steamer
2 Trade name
Element Meaning
C4 Convotherm 4 appli‐
ance series
eT easyTouch controls
eD easyDial controls
numbers Appliance size
xx.yy
GB Gas appliance with
boiler
GS Gas appliance with
water injection
-N for appliances with an
NSK certificate
3 Electrical values
4 Serial number
Element Meaning
Heating Gas appliance (Y, W)
method
Steam gen‐ ■ Injection (S)
eration ■ Boiler (B)
method
Appliance ■ 12.20 (5)
size ■ 20.10 (6)
■ 20.20 (7)
Year of ■ 2014 (14)
manufac‐ ■ 2015 (15)
ture ■ ...
Month of ■ January (01)
manufac‐ ■ February (02)
ture ■ March (03)
■ ...
Sequential 4 digits
number
5 Part number
6 Gas data
7 Country ID
8 Gas category
9 Gas factory setting for the appliance
User manual 10
1 General
1.5 Structure of customer documentation

Contents of customer documentation
The customer documentation for the combi steamer includes the following documents:
■ Installation manual
■ User manual (this document)
■ easyTouch operating instructions (extract from the on-screen Help)
■ On-screen Help integrated in easyTouch (full instructions on how to use the software)
■ easyDial operating instructions
Topics in the installation manual
The installation manual is intended for trained professional staff; see 'Requirements to be met by per‐
sonnel' in the installation manual.
It contains the following topics:
■ Design and function: describes the components relevant to installing the combi steamer
■ Safety: describes all the hazards and appropriate preventive measures relevant to installation tasks
■ Moving the appliance: contains necessary information on moving the combi steamer
■ Setting up the appliance: lists and describes the options for setting up the combi steamer
■ Installation: describes all the supply connections that are needed
■ Putting into service: describes how to prepare the combi steamer for use for the first time
■ Removal from service: describes the tasks that need to be performed at the end of the combi
steamer life cycle
■ Technical data, connection diagrams: contains all the relevant technical information for the combi
steamer
■ Checklists: contains checklists for installing the combi steamer in compliance with the warranty
Topics in the user manual
The user manual is intended for trained staff and trained professional staff; see 'Requirements to be
met by personnel' on page 39 in the user manual.
It contains the following topics:
■ Design and function: describes the components relevant to operating the combi steamer
■ Safety: describes all the hazards and appropriate preventive measures relevant to operating the
combi steamer
■ Cooking: describes the rules, working procedures, operating steps and appliance usage instruc‐
tions for cooking
■ Cleaning: lists and describes cleaning methods, cleaning agents, working procedures, operating
steps and appliance usage instructions for cleaning
■ Servicing: contains warranty information, the servicing schedule, information about faults, errors
and emergency use, plus working procedures, operating steps and appliance usage instructions
for servicing
Topics in the operating instructions and the on-screen help (easyTouch only)
The operating instructions and the on-screen help (easyTouch only) are intended for suitably trained
staff and qualified professional staff; see 'Requirements to be met by personnel' on page 39 in the
user manual. For easyTouch models, the operating instructions are an extract from the on-screen
help.
The operating instructions and on-screen help (easyTouch only) include the following topics:
■ Layout of the user interface: explains the combi steamer user interface
■ Using the software: contains instructions for entering and opening cooking profiles, for opening
cleaning profiles, for starting cooking and cleaning processes; describes how to make settings and
how to import and export data
■ Selected cooking profiles: lists tried and tested cooking profiles
User manual 11
1 General
1.6 Essential reading relating to safety

Safety information in the customer documentation
Safety information relating to the combi steamer appears only in the installation manual and the user
manual.
The installation manual contains the safety information for the tasks covered by the manual and which
are performed when moving, setting up and installing the appliance and when putting the appliance
into service and removing the appliance from service.
The user manual contains the safety information for the tasks covered by the manual and which are
performed during cooking, cleaning and servicing work.
The safety information contained in the user manual and installation manual must always be consid‐
ered to be part of the operating instructions. The safety information contained in the user manual and
installation manual must always be observed when performing tasks that go beyond merely operating
the software.
Parts of this document that must be read without fail
If you do not follow the information in this document, you risk potentially fatal injury and property dam‐
age.
To guarantee safety, all people who work with the combi steamer must have read and understood the
following parts of this document before starting any work:
■ the chapter 'For your safety' on page 21
■ the sections that describe the activity to be carried out
Hazard symbol
Hazard symbol Meaning

Warns of potential injuries. Heed all the warning notices that appear af‐
ter this symbol to avoid potential injuries or death.
Form of warning signs
The warning signs are categorized according to the following hazard levels:
Hazard level Consequences Likelihood

Death / serious injury (irreversible) Immediate risk
Death / serious injury (irreversible) Potential risk
Minor injury (reversible) Potential risk
NOTICE Damage to property Potential risk
User manual 12
1 General
1.7 About this user manual

Purpose
This user manual is intended for all people who work with the combi steamer, and provides them with
the necessary information for carrying out operating tasks, cleaning jobs and minor servicing work
properly and safely.
Who should read this manual
Name of target group Tasks

Chef Essentially performs organizational tasks such as
■ Entering the cooking profile data
■ Editing existing cooking profiles in the cookbook
■ Developing new cooking profiles
■ Adjusting appliance settings
May also perform all user actions if applicable.

User Performs specific operating tasks such as
■ Loading the combi steamer
■ Starting cooking profiles
■ Removing food
■ Cleaning the combi steamer
■ Minor servicing tasks
Chapters in the user manual
Chapter/section Purpose Target

group
General ■ Shows you how to identify your combi steamer Chef
■ Provides guidance on using this user manual
Design and function ■ Describes the functions of the combi steamer Chef
■ Describes specific components of the combi steamer and User
specifies their position
For your safety ■Specifies the intended use of the combi steamer Chef
■Describes the hazards posed by the combi steamer and User
suitable preventive measures
You should read this chapter carefully in particular.
Cooking procedures ■ Describes what loading options are available and the max‐ Chef
imum loads allowed for the combi steamer User
■ Explains how to switch on the combi steamer
■ Contains the instructions for working procedures during
cooking and regenerating
■ Contains the instructions for handling operations on the
combi steamer regularly performed during cooking and re‐
generating
User manual 13
1 General
Chapter/section Purpose Target

group
Cleaning procedures ■ Explains the principles of the cleaning methods User
■ Contains the cleaning instructions
■ Describes the cleaning agents and how to prepare them
for use
■ Contains the instructions for working procedures during
cleaning
■ Contains and refers to the instructions for handling opera‐
tions on the combi steamer regularly performed during
cleaning
Servicing procedures ■ Contains the servicing schedule User
■ Provides advice on what emergency mode is possible
when faults occur
■ Contains a catalogue of possible errors and faults and
specifies the required actions
■ Contains the instructions for servicing tasks that the user
can personally carry out.
■ Refers to the instructions for handling operations on the
combi steamer required for servicing tasks
Notation for decimal points
A decimal point is always used in order to achieve international standardization.
User manual 14
2 Design and function

This chapter describes the design and construction of the combi steamer and explains its functions.
2.1 The functions of the combi steamer

The cooking operating modes
In your combi steamer you can cook a range of food. The combi steamer can work in the following
operating modes to achieve this:
■ Steam
■ Combi-steam
■ Convection
Standard cooking methods
You can use the cooking operating modes in conjunction with the ACS+ extra functions HumidityPro,
Crisp&Tasty, fan speed and BakePro to perform the following cooking methods for instance:
■ Boiling ■ Steaming ■ Stewing
■ Blanching ■ Poaching ■ Braising
■ Roasting ■ Grilling ■ Baking
■ Scalloping ■ Gratinate ■ Defrosting
■ Preserving
Special cooking methods
By combining operating modes and extra functions you can perform the following special cooking
methods with easyTouch:
■ Low-temperature cooking ■ DT cooking ■ ecoCooking
■ Cook&Hold ■ Overnight cooking ■ Low-oxygen slow cooking
The regenerating operating modes
In your combi steamer you can regenerate a range of dishes. The combi steamer can work in the fol‐
lowing three operating modes to achieve this:
■ à la Carte regenerating
■ Banquet regenerating (easyTouch only)
■ Plate regenerating (easyTouch only)
Cooking profiles and cookbook
A cooking profile is a combination of cooking parameters such as cooking temperature and cooking
time. You can create your own cooking profiles and manage them in the 'Cookbook'. You can also find
ready-made cooking profiles in the 'Cookbook'.
Oven cleaning for an easyTouch appliance
There are two cleaning systems available for oven cleaning:

■ ConvoClean+ fully automatic oven cleaning:
■ any combination can be selected from 4 cleaning levels, 3 cleaning-program lengths plus the
extra steam-disinfection and drying functions
■ Oven cleaning without using cleaning agents; rinsing with water
■ Oven cleaning using only ConvoCare rinse aid
■ Semi-automatic oven cleaning
User manual 15
Oven cleaning for an easyDial appliance
There are two cleaning systems available for oven cleaning:

■ ConvoClean fully automatic oven cleaning:
■ eight cleaning profiles can be selected for different levels of soiling, some including steam disin‐
fection and drying
■ Oven cleaning without using cleaning agents; rinsing with water
User manual 16
2.2 Design and function of the combi steamer

Components and function (electric floor-standing units)
The figure below shows a size 20.20 combi steamer as an example of all electric floor-standing units:
Item Name Function

1 Ventilation port ■ External air intake for removing the moisture removal from the
cooking chamber
■ Smooths out any pressure fluctuations in the cooking chamber
2 Air vent Allows hot vapour to escape
3 Door handle ■ Opens and closes the appliance door
■ On-latch position for opening the appliance safely
■ Antibacterial material containing silver ions ("HygienicCare")
4 Appliance door ■ Closes the cooking chamber
■ Can slide back beside the appliance when opened in order to
save space ("disappearing door") (optional)
5 Operating panel ■ Used for operating the appliance
■ Antibacterial ("HygienicCare")
6 Suction panel ■ Distributes the heat evenly inside the cooking chamber
■ Separates the fan compartment from the cooking chamber
7 Oven light ■ Illuminates the cooking chamber
■ Program-controlled
8 Core temperature probe, ■ Measures the core temperature of the food being cooked
sous-vide sensor (optional) ■ Available in two connection options: permanent internal con‐
nection or temporary external connection
9 Built-in preheat bridge in Used for safety purposes during preheating and reduces energy
appliance door wastage
10 Loading trolley handle ■ Curved grip for moving the loading trolley
■ Detachable
User manual 17
Item Name Function

11 Loading trolley Holds standard-sized food containers
12 Condensate collecting tray Collects dripping liquid and condensate from the cooking cham‐
on the loading trolley ber
13 Cooking chamber Contains the food during cooking operation
14 Recoil hand shower ■ Intended solely for rinsing out the cooking chamber with water
(this is not fitted on certain ■ Retracts automatically into the holder after use
appliances) ■ Antibacterial ("HygienicCare")
15 Type plate Identifies the appliance
Components and function (gas floor-standing units)
The following illustration shows a size 20.20 combi steamer as an example of all gas floor-standing
units:
Item Name Function

1 Ventilation port ■ External air intake for removing the moisture removal from the
cooking chamber
■ Smooths out any pressure fluctuations in the cooking chamber
2 Exhaust outlet Takes away hot exhaust gases
3 Air vent Allows hot vapour to escape
4 Door handle ■ Opens and closes the appliance door
■ On-latch position for opening the appliance safely
■ Antibacterial material containing silver ions ("HygienicCare")
5 Appliance door ■ Closes the cooking chamber
■ Can slide back beside the appliance when opened in order to
save space ("disappearing door") (optional)
6 Operating panel ■ Used for operating the appliance
■ Antibacterial ("HygienicCare")
User manual 18
Item Name Function

7 Suction panel ■ Distributes the heat evenly inside the cooking chamber
■ Separates the fan compartment from the cooking chamber
8 Oven light ■ Illuminates the cooking chamber
■ Program-controlled
9 Core temperature probe, ■ Measures the core temperature of the food being cooked
sous-vide sensor (optional) ■ Available in two connection options: permanent internal con‐
nection or temporary external connection
10 Built-in preheat bridge in Used for safety purposes during preheating and reduces energy
appliance door wastage
11 Loading trolley handle ■ Curved grip for moving the loading trolley
■ Detachable
12 Loading trolley Holds standard-sized food containers

13 Condensate collecting tray Collects dripping liquid and condensate from the cooking cham‐
on the loading trolley ber
14 Cooking chamber Contains the food during cooking operation
15 Recoil hand shower ■ Intended solely for rinsing out the cooking chamber with water
(this is not fitted on certain ■ Retracts automatically into the holder after use
appliances) ■ Antibacterial ("HygienicCare")
16 Type plate Identifies the appliance
Components and function of the special security mechanism (prison model only)
The following illustration shows the optional special security mechanism for a size 6.10 gas combi
steamer as an example of all appliance sizes:
Item Name Function

1 Lockable cover to the op‐ The hinged cover can be closed over the operating panel and
erating panel locked to the appliance case in order to prevent unauthorized use
of the combi steamer.
2 Padlock ■ To lock the operating panel cover to the appliance case
■ Not supplied
3 Padlock ■ To lock the appliance door to the appliance case

■ Not supplied
4 Locking mechanism for the Provides a two-stage lock for the appliance door to prevent unau‐
appliance door thorized opening and closing of the appliance door
Behaviour of the appliance door:
■ When the top locking position is used, the appliance door re‐
mains fully closed.
■ When the bottom locking position is used, the appliance door
can be opened as far as the on-latch position.
User manual 19
2.3 Layout and function of the operating panel

Layout and elements of the easyTouch operating panel
Item Name Function

1 Appliance Switches the combi steamer on and off
ON/OFF switch
2 Full Central controls for appliance
touchscreen ■ Appliance operated by touching icons
display on the control panel (full touchscreen
display)
■ Status displays
3 USB port For connecting a USB stick
Layout and elements of the easyDial operating panel
Item Name Function

1 Appliance Switches the combi steamer on and off
ON/OFF switch
2 Control panel Central controls for appliance
■ Buttons for entering the cooking pro‐
grams
■ Displays showing the values you have
set
■ Prompts for the user
3 USB port For connecting a USB stick

4 C-Dial Combined rotary knob and pushbutton for
adjusting and setting the cooking parame‐
ters.
User manual 20
3 For your safety
3 For your safety

This chapter provides you with all the information you need in order to use the combi steamer safely
without putting yourself or others at risk.
This is a particularly important chapter that you should read through carefully.
3.1 Basic safety code

Object of this safety code
This safety code aims to ensure that all persons who use the combi steamer have a thorough knowl‐
edge of the hazards and safety precautions, and that they follow the warning notices given in the user
manual and on the combi steamer. If you do not follow this safety code, you risk potentially fatal injury
and property damage.
Referring to the user manuals included in the customer documentation
Follow the instructions below:

■ Read in full the chapter 'For Your Safety' and the chapters that relate to your work.
■ Always keep to hand the manuals included in the customer documentation for reference.
■ Pass on the user manuals included in the customer documentation with the combi steamer if it
changes ownership.
Working with the combi steamer
Follow the instructions below:

■ Only those persons who satisfy the requirements stipulated in this user manual are permitted to
use the combi steamer.
■ Only use the combi steamer for the specified use. Never, under any circumstances, use the combi
steamer for other purposes that may suggest themselves.
■ Take all the safety precautions specified in this user manual and on the combi steamer. In particu‐
lar, use the prescribed personal protective equipment.
■ Only stand in the working positions specified.
■ Do not make any changes to the combi steamer, e. g. removing parts or fitting unapproved parts.
In particular, you must not disable any safety devices.
More on this ...
Related topics
Intended use of your combi steamer 22
Warning signs on the combi steamer 23
Summary of hazards 25
Hazards and safety precautions during operation 28
Hazards and safety precautions during cleaning 33
Safety devices 37
Requirements to be met by personnel, working positions 39
Personal protective equipment 40
Hazards and safety precautions during servicing 36
User manual 21
3 For your safety
3.2 Intended use of your combi steamer

Intended use
■ The combi steamer is designed and built solely for cooking different foodstuffs in standard-sized
food containers (e.g. Gastronorm containers, standard baking trays). Steam, convection and com‐
bi-steam (non-pressurized superheated steam) are used for this purpose.
■ The food containers can be made of stainless steel, ceramic, plastic, aluminium, enamelled steel or
glass. Glass food containers must not exhibit any form of damage.
■ The combi steamer is intended solely for professional, commercial use.
Restrictions on use
Some materials are not allowed to be heated in the combi steamer:

■ NO dry powder or granulated material
■ NO highly flammable substances or objects with a flash point below 270 °C, such as highly flam‐
mable oils, fats or plastics
■ NO food in sealed tins or jars
Requirements to be met by operating personnel

■ The combi steamer must only be operated by personnel who satisfy specific requirements. Please
refer to 'Requirements to be met by personnel, working positions' on page 39 for the training and
qualifications requirements.
■ Personnel must be aware of the risks and regulations associated with handling heavy loads.
Requirements relating to the operating condition of the combi steamer

■ The combi steamer must only be operated when all safety devices and protective equipment are
fitted, in working order and fixed properly in place.
■ The manufacturer regulations for operating and servicing the combi steamer must be observed.
■ The combi steamer must not be loaded over the maximum permissible loading weight for the given
model; see 'Loading capacity for the combi steamer' on page 44.
Requirements relating to the operating environment of the combi steamer
Specified operating environment for the combi steamer

■ The ambient temperature lies between +4 °C and +35 °C
■ NOT a toxic or potentially explosive atmosphere
■ Dry kitchen floor to reduce the risk of accidents
Specified properties of the installation location
■ NO fire alarm, NO sprinkler system directly above the appliance
■ NO flammable materials, gases or liquids above, on, beneath or in the vicinity of the appliance
Mandatory restrictions on use
■ Shelter from rain and wind must be provided if operated outdoors
■ Appliance must NOT be shifted or moved during use
Cleaning requirements
■ Use only cleaning agents that have been approved by the manufacturer.
■ High-pressure cleaners must NOT be used for cleaning.
■ Water sprays must NOT be used for cleaning the exterior. The water spray from the recoil hand
shower must only be used for cleaning the cooking chamber.
■ The combi steamer must NOT be treated with acids or exposed to acid fumes, except for the pur‐
pose of descaling the cooking chamber and the boiler by an authorized service company in accord‐
ance with the manufacturer's instructions.
User manual 22
3 For your safety
3.3 Warning signs on the combi steamer

Positioning of warning signs
The following illustration shows a size 20.20 electric combi steamer as an example of all floor-standing
units:
Loading trolley Plate loading trolley (op‐

tional)
Obligatory warning signs
The following warning signs must be attached to the combi steamer and accessories in the area indi‐
cated so as to be easily visible at all times.
Area Warning sign Description

1 High voltage / electric shock hazard warning
There is a risk of electric shock from live parts if the safety cover is
opened.
2 Hot steam and vapour hazard warning

There is a risk of scalding from hot steam and vapour escaping when
the appliance door is opened.
2 and 3 Warning of hazard from hot food, hot food containers and hot liquids
There is a risk of burns from hot food and hot food containers if con‐
tainers tip out of the shelf levels or food spills from containers that are
not held level. This risk is especially high for shelf levels that lie above
the sightline of the user.
Spillage of hot liquid foods can result in scalds if the upper shelf levels
are loaded with liquids or foods that produce liquid during cooking. Do
not use the higher shelf levels that lie above your sightline for liquid
foodstuffs or food that will liquefy during cooking.
User manual 23
3 For your safety
Area Warning sign Description

3 Tip-over hazard warning for loading trolley or plate loading trolley
There is a risk of the loading trolley or plate loading trolley toppling
over if moved. Always take great care when moving the loading trolley
or plate loading trolley. When moving the loading trolley or plate load‐
ing trolley, watch out for objects in the way or unevenness in the floor.
4 Hot surface hazard warning
Only ap‐ There is a risk of burns from a hot handle on the loading trolley.
plies to
prison
model
User manual 24
3 For your safety
3.4 Summary of hazards

General rules for dealing with hazards and safety precautions
The combi steamer is designed to protect the user from all hazards that can reasonably be avoided by
design measures.
The actual purpose of the combi steamer, however, means that there are still residual risks; you must
therefore take precautions to avoid them. A safety device can provide you with a certain degree of pro‐
tection against some of these hazards. You must ensure, however, that these safety devices are in
place and in working order.
The nature of these residual risks and what effect they have are described below.
Hazard points
The following illustration shows a size 20.20 gas combi steamer as an example of all floor-standing
units:
Heat generation (1)
The combi steamer becomes hot inside the cooking chamber, on the inside of the appliance door and
on the vents and pipes on the top of the combi steamer. This poses:
■ A fire risk from heat given off by the combi steamer
■ A risk of burns on hot surfaces outside and inside the combi steamer, and also on hot appliance
parts, food containers and other accessories used for cooking
■ A risk of burns on the vents and pipes on the top of the appliance
■ Risk of burns on the hot loading trolley if it has been removed from the appliance after the cooking
process and placed elsewhere
User manual 25
3 For your safety
Hot steam/vapour (2)
The combi steamer generates hot steam and vapour, which escapes when the appliance door is
opened, and which is removed through the air vent on the top of the combi steamer when the appli‐
ance door is sitting closed. This poses:
■ A risk of scalding from hot steam when the appliance door is opened. You are protected from the
hot steam by the appliance door, provided you use the on-latch position when opening the appli‐
ance door and then open the appliance door slowly and carefully. In general, make sure that the
appliance door is intact.
■ A risk of scalding from hot steam and hot fat if a water spray is sprayed into hot fat
■ A risk of scalding from the high temperatures of the vents and pipes on the top of the appliance
Hot liquids
Foodstuffs are cooked in the combi steamer. These foodstuffs may also be liquid, or liquefy during
cooking. This poses:
■ A risk of scalding from hot liquids, which may be spilled if not dealt with properly
Live parts (3)
The combi steamer contains live parts. This poses:

■ A risk from live parts if the cover is not in place
■ A risk of electric shock if the combi steamer is cleaned externally using a hand shower
Fan (4)
The combi steamer contains either one or two fan wheels, depending on the appliance size. This
poses:
■ A risk of hand injuries from the fan wheel in the cooking chamber behind the suction panel if the
suction panel is not fitted in place properly
Contact with cleaning agents
The combi steamer must be cleaned using special cleaning agents. This poses:
■ A risk from cleaning agents, some of which can cause skin burns
Parts moving against each other (5)
For various actions, such as opening/shutting the appliance door or cleaning the appliance door, there
is the risk that you will crush or cut your hand.
Hand shower (6)
There is a hand shower on the combi steamer that can result in various hazards:
■ A risk of scalding if water is sprayed into the hot cooking chamber using the hand shower, e.g. for
cleaning
■ A risk of scalding when the combi steamer is located in the immediate vicinity of equipment for
heating liquid fat, and water is sprayed into this equipment with the hand shower
■ A risk of scalding if a container of hot fat is standing in the cooking chamber into which water is
sprayed with the hand shower
■ A risk of electric shock if the combi steamer is cleaned externally using the hand shower
Break in the cold chain
The cold chain of chilled food may be broken if food is placed in the cooking chamber ahead of time,
e.g. when using a start time preset for the cooking program, or if cooking is interrupted. This poses:
■ A risk to your guests from microbiological contamination of foodstuffs
User manual 26
3 For your safety
Gas (7)
This combi steamer is a gas appliance. This poses additional hazards:

■ Explosion hazard if a gas pipe is faulty or leaking
■ A risk of burns from hot exhaust gas at the exhaust outlet
■ A fire risk from hot exhaust gas above the gas appliance
■ A risk of lack of oxygen in the kitchen if a burner is poorly adjusted, there is an insufficient supply
of air for combustion and/or insufficient removal of exhaust gas extraction system.
User manual 27
3 For your safety
3.5 Hazards and safety precautions during operation

Safety hazard: heat - hot surfaces
Danger Where or in what situations does the Preventive action

hazard arise?
A risk of burns from hot Outside of appliance door Do not touch surfaces for any length
surfaces of time
■ Inside the entire cooking chamber, Wear specified protective clothing, in
including all parts that are or were particular protective gloves
inside during cooking mode
■ On the inside of the appliance
door
On top of electric appliances:
■ Air vent
■ Ventilation port
On top of gas appliances:

■ Air vent
■ Exhaust outlet
Safety hazard: heat - hot steam/vapour

hazard arise?
Risk of scalding from In front of the combi steamer if the Check the condition of the appliance
hot steam appliance door is not intact door
In front of the appliance if the cook‐ ■ Step back from the appliance to
ing chamber is being cooled by the avoid the hot steam and vapour
'Cool down' function escaping through the open appli‐
ance door
■ Do not put your head inside the
cooking chamber
When opening the appliance door ■ Open the appliance door as far as
the first latch position and wait a
moment to allow hot steam and
vapour to escape
■ Slowly and carefully, open the ap‐
pliance door wider
cooking chamber
For electric appliances: Do not move parts of the body into
■Above the air vent the vicinity of the air vent
For gas appliances: Do not move parts of the body into
■ Above the air vent and exhaust the vicinity of the air vent or exhaust
outlet outlet
User manual 28
3 For your safety
Safety hazard: heat - hot liquid

hazard arise?
Risk of scalding from ■ Inside the chamber Only use containers with suitable
hot liquid ■ Outside the appliance GN dimensions
When using a plate loading trolley:
■ Use only plates of the correct di‐
ameter to fit
Do not exceed the maximum loading
weight
Insert the food containers correctly
in accordance with the rules on page
41 for an appliance of size X.10 or
on page 43 for an appliance of
size X.20
Containers or plates holding liquids
or food that will liquefy during cook‐
ing must be placed solely on shelf
levels that allow a clear view, and
must always be kept horizontal on
removal
Wear protective gloves
Moving the loading trolley:
■ Lock the shelf-securing bar in
place on the loading trolley
■ Always cover hot liquids when
conveying them on the loading
trolley
■ Take care not to let the loading
trolley tip over. This may occur if
the loading trolley is moved on a
steep slope, bumps into an obsta‐
cle or has a top-heavy load.
User manual 29
3 For your safety
Safety hazard: heat - hot food and hot food containers

hazard arise?
Risk of burns from hot In the cooking chamber and outside Only use food containers (baking
food and hot food con‐ the appliance if the food containers trays, shelf grills) of the correct size
tainers. are positioned on L-rails to fit in the loading trolley.
Do not exceed the maximum loading
weight
Insert the food containers correctly
in accordance with the rules on page
42 for an appliance of size X.10 or
on page 43 for an appliance of
size X.20
When removing food containers, do
not pull them forwards too far or they
might tip out of the shelf levels
Wear protective gloves
Moving the loading trolley:
■ Lock the shelf-securing bar in
place on the loading trolley
■ Take care not to let the loading
trolley tip over. This may occur if
the loading trolley is moved on a
steep slope, bumps into an obsta‐
cle or has a top-heavy load.
Safety hazard: heat - miscellaneous

hazard arise?
Risk of fire from heat If flammable materials, gases or liq‐ Do not store flammable materials,
given off by the appli‐ uids are stored near or on the appli‐ gases or liquids beside or on top of
ance ance the appliance
Risk of scalding from If a container of hot fat is standing in Do not spray into hot fat
water spray the cooking chamber into which wa‐
ter is sprayed from a water spray.
User manual 30
3 For your safety
Safety hazard: contamination of foodstuffs

hazard arise?
Risk from microbiologi‐ When the food cold-chain is broken Make sure that the cold chain is not
cal contamination of by loading the cooking chamber in broken:
food advance ■ Do not store food temporarily in
the appliance
■ Only allow qualified staff to per‐
form low-temperature cooking
(< 65 °C)
When cooking is manually interrup‐ ■ Never deliberately interrupt the
ted cooking process
■ Do not store food temporarily in
the appliance
When cooking is interrupted be‐ Once the appliance is running again,
cause of a power failure consider how the length of time tak‐
en to resume operation will affect
the food condition.
Risk from microbiologi‐ If cold food is placed in the appli‐ Never place additional cold food in
cal contamination of ance when in use for low-tempera‐ the appliance while it is in use for
food in a warm environ‐ ture cooking or holding food at tem‐ low-temperature cooking or for hold‐
ment in the temperature perature ing food at temperature
range 30 - 65 °C. In general during low-temperature ■ Only allow qualified staff to per‐
cooking or when holding food at form low-temperature cooking
temperature (< 65 °C)
■ Reduce the number of micro-or‐
ganisms on the food before low-
temperature cooking, for instance
by searing.
Safety hazard: gas

hazard arise?
Explosion hazard from If the appliance is moved Never move appliance during use
gas
Risk of suffocation from Where appliance is installed ■ Do not obstruct lower area of
lack of breathable air equipment
■ Only operate appliance in a
draught-free environment
■ Ensure that the fitted ventilation
equipment is working properly,
and that the ventilation require‐
ments stipulated by the gas instal‐
lation engineer are met.
■ Have the appliance serviced annu‐
ally
User manual 31
3 For your safety
Safety hazard: mechanical parts of the appliance

hazard arise?
Risk of injuries from ro‐ If the cooking chamber is being Make sure that the suction panel is
tating fan cooled using 'Cool down' with the fitted and secured in place
appliance door open and the fan
wheel is exposed because the suc‐
tion panel is not fitted
Risk of slipping from ■ In front of the appliance ■ Ensure that the floor around the
escaping condensate ■ Under the loading trolley when it is appliance is dry at all times
being moved ■ Empty the condensate tray at least
once a day
Risk of hands being When sliding in the loading trolley Always use the loading trolley han‐
pinched dle when moving the loading trolley
User manual 32
3 For your safety
3.6 Hazards and safety precautions during cleaning

Safety hazard: cleaning agent

hazard arise?
Risk of chemical burns During fully automatic cleaning: In ■ Do not open the appliance door
or irritation to skin, eyes front of the appliance door during fully automatic oven clean‐
and respiratory system ing using connected canisters.
from contact with clean‐ ■ During fully automatic oven clean‐
ing agents and their ing using single-measure dispens‐
fumes ing, only open the appliance door
after being prompted by the soft‐
ware
For all cleaning actions ■ Do not let cleaning agents come
into contact with your skin or eyes
■ Do not heat up the appliance if
there are cleaning agents inside.
This is only permitted under the
control of a cleaning program for
semi-automatic or fully automatic
cleaning.
■ Wait for a prompt by the software
or until the cooking chamber tem‐
perature is less than or equal to
60 °C before spraying cleaning
products into the appliance.
■ Do not breathe in spray
■ Wear personal protective equip‐
ment
When handling the cleaning-fluid Wear personal protective equipment
canisters
When handling the single-measure Wear personal protective equipment
dispensing bottles
When corrosive cleaning agents are Only use those cleaning agents
used specified under 'Cleaning agents' on
page 72
Safety hazard: contamination of foodstuffs

hazard arise?
Risk of food contamina‐ If the single-measure dispensing ■ Take care not to get cleaning
tion from cleaning bottles for the cleaning agent and agent or rinse aid on the work sur‐
agents rinse aid are not handled correctly face
■ Do not place empty single-meas‐
ure dispensing bottles on the work
surface, because the cleaning
agent or rinse aid could drip down
the outside
Risk of food contamina‐ If the cooking chamber has not been Instead of the hand shower, use an
tion from cleaning rinsed out properly after semi-auto‐ external water spray to rinse out the
agents matic cleaning on appliances without appliance interior or else wipe down
a hand shower. the cooking chamber, fittings and
the area behind the suction panel
thoroughly with plenty of water and a
soft cloth.
User manual 33
3 For your safety
Safety hazard: heat

hazard arise?
A risk of burns from hot Outside of appliance door ■ Wait until the cooking chamber
surfaces ■ Inside the entire cooking chamber, has cooled to below 60 °C before
including all parts that are or were starting cleaning work
inside during cooking mode ■ Wear specified protective clothing,
in particular protective gloves
door
■ Air vent

■ Air vent
■ Exhaust outlet
Risk of scalding from In the entire cooking chamber ■ Wait until the cooking chamber
hot steam if water is has cooled to below 60 °C before
sprayed into the hot starting cleaning work
cooking chamber ■ Wear specified protective clothing,
Risk of scalding from In front of the appliance if the cook‐ ■ Step back from the appliance to
hot steam ing chamber is being cooled by the avoid the hot steam and vapour
'Cool down' function escaping through the open appli‐
ance door
cooking chamber
Risk of scalding from If a jet of water is sprayed into the Do not spray into hot fat
water spray appliance in which a container of hot
fat is standing.
Safety hazard: electricity

hazard arise?
Risk of electric shock If the appliance comes into contact ■ Do not wash down the outer case
caused by a short-cir‐ with water with water
cuit ■ Always keep the USB cover
closed during cleaning
User manual 34
3 For your safety

hazard arise?
Risk of injuries from ro‐ If the cooking chamber is being Make sure that the suction panel is
tating fan cooled using 'Cool down' with the fitted and secured in place
appliance door open and the fan
wheel is exposed because the suc‐
tion panel is not fitted
Risk of crushing to When opening and closing the dou‐ Exercise caution when performing
hands and pinching of ble glass door this action
fingers
Risk of hands being When cleaning the preheat bridge ■ Make sure that the preheat bridge
pinched by hand moves back automatically when it
has been pushed backwards.
■ Exercise caution when performing
this action
User manual 35
3 For your safety
3.7 Hazards and safety precautions during servicing

Safety hazard: heat

hazard arise?
A risk of burns from hot Outside of appliance door ■ Wait until the cooking chamber
surfaces ■ Inside the entire cooking chamber, has cooled to below 60 °C before
including all parts that are or were starting servicing tasks
inside during cooking mode ■ Wear specified protective clothing,
door
■ Air vent

■ Air vent
■ Exhaust outlet
Safety hazard: electricity

hazard arise?
Risk of electric shock ■ Under the cover ■ Servicing work carried out under
from live parts ■ Under the operating panel the cover, behind the operating
■ On the mains power lead panel or on the power supply ca‐
ble must only be performed by
qualified electricians from an au‐
thorized service company
■ Do not remove the cover or the
operating panel

hazard arise?
Risk of cuts from sharp During servicing work ■ Exercise caution when performing
edges this action
■ Wear personal protective equip‐
ment
User manual 36
3 For your safety
3.8 Safety devices

Meaning
The combi steamer has a number of safety devices to protect the user from hazards. It is absolutely
essential that all safety devices are fitted and in working order when operating the combi steamer
Position and function (floor-standing units)
The following illustration shows a size 20.20 electric combi steamer as an example of all floor-standing
units:
Item Safety device Function Check

1 Cover can only be re‐ ■ Prevents live parts from be‐ Check that the cover is in
moved using tool ing touched accidentally place
■ Prevents access to the
moving fan from the wiring
compartment
2 Operating panel can Prevents live parts from being Ensure that the operating
only be removed using touched accidentally panel is in place
a tool
3 Appliance door with Appliance door: Check the door pane regularly
magnetic door switch Protects the user and outside for scratches, cracks, indenta‐
environment from hot steam tions etc. and replace it if any
are found
User manual 37
3 For your safety
Item Safety device Function Check

Magnetic door switch (electri‐ Check magnetic door switch
cal door sensor): at low temperature
■ When the appliance door is Action:
opened, the switch stops: ■ Open the appliance door
■ rotation of the fan wheel fully
(comes to a stop after a ■ Press Start
few seconds) Result:
■ operation of the heating
Motor must not start up.
element
■ Distribution of the clean‐
ing agents by the fully au‐
tomatic oven cleaning
system
■ Prompt to close the appli‐
ance door
4 Suction panel in cook‐ Prevents access to the mov‐ See 'Releasing and securing
ing chamber; can only ing fan and ensures good the suction panel' on page
be removed using a heat distribution 98
tool
5 Built-in preheat bridge Prevents scalding from es‐ None
in appliance door caping steam when the load‐
ing trolley is not in the appli‐
ance during preheating
6 Safety thermostat Switches off the appliance if An error code is output in the
(no picture) ■ Boiler temperature too high event of a fault
■ Cooking chamber (Please contact an authorized
service company to reset the
safety thermostat)
7 Restart after power Restarts fully automatic oven None
(no picture) failure in case clean‐ cleaning in a defined state af‐
ing agent was left in ter power failure
the appliance
8 Disconnection device Used to disconnect the appli‐ There is no need for the user
(installed by ance from the power supply to perform a test.
customer) during cleaning, repair and
servicing work and in a haz‐
ardous situation
9 Gas shut-off device Used to disconnect the appli‐ There is no need for the user
(installed by ance from the gas supply dur‐ to perform a test.
customer) ing cleaning, repair and serv‐
icing work and in a hazardous
situation
User manual 38
3 For your safety
3.9 Requirements to be met by personnel, working positions

Requirements to be met by operating personnel
The table shows the skills required to perform the specified roles. One person may perform more than
one role depending on need and organization of work, provided this person has the skills required for
the role concerned.
Personnel Skills required Tasks

Chef ■ Has relevant professional training Essentially performs organizational tasks
■ Knows relevant national food legisla‐ such as
tion and regulations, plus hygiene leg‐ ■ Entering the cooking profile data
islation and regulations ■ Editing existing cooking profiles in the
■ Must keep records in accordance with cookbook
HACCP ■ Developing new cooking profiles
■ Trained in how to operate the combi ■ Adjusting appliance settings
steamer May also perform all user actions if appli‐
cable
User ■ Semi-skilled Performs specific operating tasks such
■ Trained in how to operate the combi as
steamer ■ Loading the combi steamer
■ Works under supervision ■ Starting the cooking profile
■ Knows the regulations associated with ■ Removing food
handling heavy loads ■ Cleaning the combi steamer
■ Minor servicing tasks
Working positions during operation
The working position for personnel when operating the combi steamer is in front of the appliance door.
Working positions during cleaning and servicing
The working position for staff during cleaning and servicing is the entire appliance area.
User manual 39
3 For your safety
3.10 Personal protective equipment

Operation and servicing
Activity Materials used Personal protective equipment

Loading / removing food None Work wear as specified in country-specific stand‐
ards and directives (BGR 111 in Germany) for
kitchen work, in particular:
■ Protective clothing
■ Heat protective gloves (compliant with EN 407 in
European Union)
■ Safety boots
Handling the core tem‐ None Work wear as specified in country-specific stand‐
perature probe ards and directives (BGR 111 in Germany) for
European Union)
Removing and fitting Tools and equipment Work wear as specified in country-specific stand‐
parts depend on the task ards and directives (BGR 111 in Germany) for
European Union)
Cleaning
Activity Used cleaning agents Personal protective equipment

Oven cleaning of any ■ ConvoClean forte The protective equipment required will depend on
kind ■ ConvoClean new the cleaning products being used and the selec‐
Handling cleaning agent ■ ConvoCare K (con‐ ted cleaning method, and may include:
centrate) ■ Breathing mask
containers
■ ConvoClean forte S ■ Safety goggles
■ ConvoClean new S ■ Protective gloves
■ ConvoCare S ■ Protective clothing/apron
The EC safety datasheet for the relevant cleaning

agent contains a more precise specification of
these items. An up-to-date copy can be obtained
from the manufacturer.
Refer to the label on the cleaning agent con‐
cerned.
Cleaning the double Common household Follow the instructions given by the manufacturer
glass door glass cleaner of the cleaning agent you are using
Cleaning components Common household Follow the instructions given by the manufacturer
and accessories accord‐ detergent: mild on of the cleaning agent you are using
ing to relevant instruc‐ skin, alkali-free, pH-
tions neutral and odourless
Cleaning the outside of Common household Follow the instructions given by the manufacturer
the appliance case stainless steel cleaner of the cleaning agent you are using
User manual 40
4 Cooking procedures
This chapter shows you the correct way to place food in the combi steamer. It shows you how to oper‐
ate the combi steamer for cooking and what procedures to follow for cooking and regenerating.
The 'Operating principles and instructions for cooking' is a step-by-step guide to the cooking and re‐
generating procedures. This chapter does not explicitly discuss using the software or handling the ap‐
pliance parts.
Please read the operating instructions for the combi steamer to find out about using the software and
the software routines.
'Specific Cooking Instructions' explains the specific actions that must be carried out when using the
combi steamer and the relevant accessories.
4.1 Basic principles for loading the combi steamer
4.1.1 Placing food containers in appliances of size X.10

GN containers/baking tray sizes 1/1, 1/2; shelf grill; in U-rails (standard design)
Rules for handling

■ The containers or the shelf grill must be inser‐
ted as far as they will go BETWEEN the two
arms of each U-rail (1).
ted in the U-rails at the same height on the left
and right sides.
■ The containers or shelf grill must NOT rest on
the top arm of a U-rail.
■ Containers must not be placed on the shelf grill.
User manual 41
600 x 400 baking tray in L-rails (bakery model)
Rules for handling

■ The baking tray must be inserted on the arm of
each L-rail (1) as far as it will go.
■ The baking tray must be inserted on the L-rails
at the same height on the left and right sides.
■ The baking tray must not be used to hold liq‐
uids or food that liquefies during cooking.
■ The method shown for placing trays in the oven
must be used solely for baking trays (and if ap‐
plicable shelf grills), NOT for containers.
■ Containers must not be placed on the baking
tray.
User manual 42
4.1.2 Placing food containers in appliances of size X.20

GN containers/baking tray sizes 2/1, 1/1; shelf grill; in U-rails (standard design)
Rules for handling

ted as far as they will go BETWEEN the two
arms of each U-rail (1).
ted in the U-rails at the same height on the left
and right sides.
■ The containers or shelf grill must NOT rest on
the top arm of a U-rail.
■ Containers must not be placed on the shelf grill.
600 x 400 baking tray in L-rails (bakery model)
Rules for handling

■ The baking tray must be inserted on the arm of
each L-rail (1) as far as it will go.
■ The baking tray must be inserted on the L-rails
at the same height on the left and right sides.
■ The baking tray must not be used to hold liq‐
uids or food that liquefies during cooking.
■ The method shown for placing trays in the oven
must be used solely for baking trays (and if ap‐
plicable shelf grills), NOT for containers.
■ Containers must not be placed on the baking
tray.
User manual 43
4.1.3 Loading capacity for the combi steamer

Maximum load for cooking
C4 12.20 20.10 20.20

Applies to GN containers and for standard-sized baking trays
Maximum load per appliance [kg] 120 100 180
Maximum load per shelf [kg] 15 15 15
Maximum load for regenerating
C4 12.20 20.10 20.20

Applies to GN containers and for standard-sized baking sheets
Maximum load per appliance [kg] 36 30 60
Maximum load per shelf [kg] 1.5 1.5 1.5
Applies to plates of diameter Ø 32 cm
Maximum number of plates per appliance [Qty] 74 61 122
Maximum load per plate [g] 360 360 360
Maximum number of food containers
C4 12.20 20.10 20.20

GN 1/1 loading trolley, shelf spacing 68 mm
Number of GN containers / baking trays when shelf spacing [Qty] 24 20 40
fully utilized
GN 2/1 loading trolley, shelf spacing 68 mm
Number of GN containers / baking trays when shelf spacing [Qty] 12 - 20
fully utilized
Standard baking sheet 600x400, loading trolley, shelf spacing 80 mm
Number of baking trays [Qty] - 17 -
Plate banquet trolley, ring spacing 66 mm
Number of plates, maximum diameter 32 cm [Qty] 74 61 122
Plate banquet trolley, ring spacing 79 mm
Number of plates, maximum diameter 32 cm [Qty] 59 50 98
User manual 44
4.2 Operating principles and instructions for cooking
4.2.1 Working safely with the appliance

Your safety and the safety of your staff
Before your personnel start working with the combi steamer for the first time, familiarize yourself with
the information contained in the chapter 'For your safety' on page 21 and make relevant safety ar‐
rangements.
Instruct your personnel to learn the safe-working rules given in this section before starting work, and to
follow them strictly.
Instruct your personnel to familiarize themselves with the hazard warnings listed in this section and in
further instructions below, and instil in them the importance of taking the specified precautions.
Personal protective equipment for your personnel
Instruct your personnel to wear the correct personal protective equipment specified in the section 'Per‐
sonal protective equipment' on page 40 of the 'For your safety' chapter for the relevant tasks.
On smelling gas
If you smell gas, take the following actions:

■ Cut off the gas supply immediately.
■ Ventilate the room carefully.
■ Do not operate any electrical equipment. Do not create a spark.
■ Evacuate the building.
■ Notify the gas utility company and if necessary the fire brigade using a phone located outside the
hazardous area.
Basic rules for safe operation
If it is known or evident that the combi steamer has been moved after installation without authorization
(whether intentionally or unintentionally), the appliance must not be put back into service until all the
following requirements have been met:
■ The appliance and fittings or accessories being used show no signs of damage.
■ The installed electrical power cables, water supply pipes and pipes for wastewater and cleaning
products show no signs of damage, are fixed securely, are not leaking from any point and appear
safe and in working order on visual inspection.
■ The 'Requirements relating to the operating condition of the combi steamer' on page 22 are met.
■ The 'Requirements relating to the operating environment of the combi steamer' on page 22 are
met.
■ All warning signs are in their designated position.
On gas appliances only:
■ A gas service engineer has leak-tested all the gas components in the combi steamer and con‐
firmed that all connection and supply points for these gas components, inside and outside the ap‐
pliance, are gastight.
Rules for safe operation of floor-standing units
To avoid hazards, the following rules must be observed during operation:

■ The air vent and exhaust outlet and the ventilation port on the top of the appliance, and the ventila‐
tion holes in the appliance base must not be covered, obstructed or blocked.
■ The food containers must be inserted correctly in accordance with the rules on page 41 for an ap‐
pliance of size X.10 and on page 43 for an appliance of size X.20.
■ The suction panel must be locked properly in place.
User manual 45
Hot surfaces
Risk of burns from high temperatures inside the cooking chamber and on the inside of the appliance
door
You may get burnt if you touch any of the interior parts of the cooking chamber, the inside of the
appliance door or any parts that are or were inside the oven during cooking mode.
Wear personal protective equipment.
Hot steam / vapour
Risk of scalding from hot steam and vapour

Escaping hot steam and vapour can cause scalding to face, hands, feet and legs.
Always open the appliance door initially only as far as the first latch position and wait a moment to
let hot steam and vapour escape. Then slowly and carefully, open the appliance door wider.
Never put your head inside the cooking chamber.
When cooling the cooking chamber using the 'Cool down' function, step back from the appliance to
avoid the hot steam and vapour that escape through the open appliance door.
Break in the cold chain
Risk of microbiological contamination of foods by breaking the cold chain

If the food is placed in the cooking chamber ahead of time or if cooking is interrupted, the cold chain of
chilled foodstuffs may be broken.
When planning the time at which food is placed in the cooking chamber, e.g. when using a start
time preset for the cooking program, always ensure there is no break in the cold chain.
Never use the appliance for temporary storage of food.
Never intentionally interrupt the cooking process.
Once the appliance is running again after a power failure, consider how the length of time taken to
resume operation will affect the food condition.
Only qualified staff are allowed to perform low-temperature cooking (< 65 °C).
Micro-organism growth at 30 - 65 °C
Risk of food going bad as a result of micro-organism growth in a warm environment (temperature
range 30 – 65 °C)
When the appliance is being used for holding food at temperature or low-temperature cooking, placing
cold food in the cooking chamber may reduce the temperature in the cooking chamber so far that
micro-organisms can grow to a critical level.
Never place cold food in the appliance while it is in use for low-temperature cooking or for holding
food at temperature.
Reduce the number of micro-organisms on the food before low-temperature cooking, for instance
by searing.
Only qualified staff are allowed to perform low-temperature cooking (< 65 °C).
Escaping gas
Risk of explosion from escaping gas

Escaping gas can ignite and cause an explosion.
Never move the appliance during use
User manual 46
Lack of oxygen
Risk of suffocation from lack of breathable air

Inadequate ventilation at the installation location can lead to suffocation while the appliance is running.
Do not obstruct lower area of appliance.
Only operate the appliance in a draught-free environment
Make sure that the installed ventilation equipment is working properly and meets all the ventilation
regulations specified by the gas installation engineer.
Have the appliance serviced annually.
User manual 47
4.2.2 Turning the combi steamer on and off
For your safety when using the combi steamer
Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings
specified in 'Working safely with the appliance' on page 45, and follow the instructions given there.
Switching on the combi steamer
1. Switch on the combi steamer.
2. Check that the oven light comes on while the appliance is

running the self-diagnostics test.
3. Wait until the software is ready for use.
Switching off the combi steamer at the end of the working day
1. Perform the necessary cleaning tasks as specified in the

cleaning and servicing schedule.
2. Switch off the combi steamer.
3. Leave the appliance door ajar in order to let moisture es‐

cape.
Switching off the combi steamer before prolonged breaks in use
Switch off the water, gas and electricity on site before prolonged breaks in use.
User manual 48
4.2.3 How to cook
For your safety when using the combi steamer
Prior knowledge required
You need to know these operations:

■ Opening and closing the appliance door safely 53
■ Loading and removing food 55
■ Putting away and retrieving the core temperature probe 64
■ Using a USB stick 67
Regulations
Using plates in the combi steamer is only permitted for regenerating.
Requirements
■ You are sufficiently familiar with using the software to be able to select saved cooking profiles or
enter new cooking profiles that are suitable for the food you wish to cook, and to run these profiles,
see operating instructions
■ The combi steamer and accessories and fittings used have been cleaned properly.
■ There are no foreign objects in the cooking chamber.
■ The oven drain is not blocked or clogged with any residues. The filter is fitted in place on the oven
drain.
■ The interior glass door of the appliance door is secured properly in place.
■ The USB cover is covering the USB port.
■ The suction panel is properly locked in place.
■ You have the food prepared in the loading trolley or plate loading trolley ready to place in the com‐
bi steamer.
How to cook
1. Select a cooking profile from the cookbook or enter a new

cooking profile.
2. Follow the prompts displayed by the software.
3. Open the appliance door.
4. Place the prepared food in the combi steamer.
5. Close the appliance door again.
User manual 49
6. Start the cooking operation.
7. Wait for the cooking operation to finish.
8. An audible signal is given when the cooking operation is

finished.
Follow the prompts displayed by the software.
10. Take out the food.
11. Close the appliance door again.
User manual 50
4.3 Specific Cooking Instructions

rangements.
On smelling gas
If you smell gas, take the following actions:

■ Cut off the gas supply immediately.
■ Ventilate the room carefully.
■ Do not operate any electrical equipment. Do not create a spark.
■ Evacuate the building.
■ Notify the gas utility company and if necessary the fire brigade using a phone located outside the
hazardous area.
Handling heavy loads
Inform your personnel that lifting heavy containers and moving heavy loading trolleys may result in
tiredness and discomfiture, and problems may arise with the moving equipment.
Hot surfaces
Risk of burns from high temperatures inside the cooking chamber and on the inside of the appliance
door
appliance door or any parts that are or were inside the oven during cooking mode.
Hot steam / vapour
Risk of scalding from hot steam and vapour

Escaping hot steam and vapour can cause scalding to face, hands, feet and legs.
Always open the appliance door initially only as far as the first latch position and wait a moment to
let hot steam and vapour escape. Then slowly and carefully, open the appliance door wider.
Never put your head inside the cooking chamber.
When cooling the cooking chamber using the 'Cool down' function, step back from the appliance to
avoid the hot steam and vapour that escape through the open appliance door.
User manual 51
Damp kitchen floor
Risk of slipping from escaping condensate

Condensate that drips onto the floor when the appliance door is opened or spills out of the condensate
tray when the loading trolley is moved can cause the user to slip in front of the appliance.
Always keep the floor dry around the appliance
Empty the condensate tray at least once a day.
Escaping gas
Risk of explosion from escaping gas

Escaping gas can ignite and cause an explosion.
Never move the appliance during use
Lack of oxygen
Risk of suffocation from lack of breathable air

Inadequate ventilation at the installation location can lead to suffocation while the appliance is running.
Do not obstruct lower area of appliance.
Only operate the appliance in a draught-free environment
Make sure that the installed ventilation equipment is working properly and meets all the ventilation
regulations specified by the gas installation engineer.
Have the appliance serviced annually.
User manual 52
4.3.2 Opening and closing the appliance door safely
For your safety when using the appliance
Opening the appliance door safely
1. Turn the door handle upwards to the right and open the
appliance door carefully as far as the first latch position.
2. Wait a moment to let any steam escape.
User manual 53
3. Slowly open the appliance door.
4. For appliances with a right-hinged door:

Open the appliance door fully.
(Marine model only: This requires a slight force because
of the door holder, which prevents the appliance door ac‐
cidentally swinging open or shutting during a sea voy‐
age.)
For appliances with a disappearing door:
Slide the appliance door back along the side of the combi
steamer.
(Marine model only: Slide the appliance door back along
the side of the combi steamer until you can feel the dou‐
ble-ball catch travel over the retaining device on the appli‐
ance case. This prevents the appliance door from running
forwards accidentally during a sea voyage.)
Closing the appliance door safely
1. For appliances with a right-hinged door:

Push the appliance door closed as far as the on-latch po‐
sition.
For appliances with a disappearing door:
Pull the appliance door forwards along the side of the
combi steamer and then push the door closed as far as
the on-latch position.
2. ■ Then turn the door handle downwards in order to close

the appliance door completely.
■ You can make sure that the appliance door is properly
closed when a cooking profile or cleaning profile is in
progress by checking that the cooking profile or clean‐
ing profile is still running.
User manual 54
4.3.3 Loading and removing food
Hot liquids
Risk of scalding from hot liquids

Spilling liquid foods can result in scalds to face and hands.
Do not exceed the maximum loading weight during loading.
Only use containers with the correct GN dimensions or approved plates of the correct diameter to
fit.
Insert the food containers correctly in accordance with the rules on page 41 for an appliance of size
X.10 or on page 43 for an appliance of size X.20.
Always place containers or plates holding liquids or holding food that will liquefy during cooking on
shelf levels that allow a proper view into the container for all users. Always take out horizontally any
containers or plates holding liquids or holding food that will liquefy during cooking.
Lock the shelf-securing bar in place on the loading trolley.
During movement, cover containers or plates holding hot liquids.
Take care not to tilt the loading trolley. This may occur if the loading trolley is moved on a steep
slope or bumps into an obstacle.
Hot food and hot food containers
Risk of burns from hot food and hot food containers

Food containers placed on L-shaped rails can tip off the shelf levels. This can result in burns to the
entire body, but particularly to the face and hands.
Do not exceed the maximum loading weight during loading.
Only use food containers (baking trays, shelf grills) of the correct size to fit.
Insert the food containers correctly in accordance with the rules on page 42 for an appliance of size
X.10 or on page 43 for an appliance of size X.20.
Always keep food containers horizontal when removing them from the oven, and do not pull food
containers too far forward in the shelf levels.
Lock the shelf-securing bar in place on the loading trolley.
Take care not to tilt the loading trolley. This may occur if the loading trolley is moved on a steep
slope or bumps into an obstacle.

Using a loading trolley from the +3 range
In order to be able to use a loading trolley from the +3 range in a Convotherm 4 combi steamer, you
can obtain an easy-to-fit upgrade kit from the manufacturer.
Never wheel a loading trolley from the +3 range into a Convotherm 4 combi steamer unless the trolley
has been upgraded with this kit, otherwise the appliance may be damaged.
User manual 55
Requirements
■ The loading trolley has been cleaned and prepared properly.
■ The loading trolley handle has been removed. (Does not apply to prison model)
■ The parking brakes have been engaged on the loading trolley.
Placing food in the combi steamer (standard model)
1. Lift up and rotate to the left the shelf-securing bar on the

front of the loading trolley.
2. Place food on the loading trolley.

■ Start from the bottom.
■ Always slide in containers, baking trays or shelf grills as
far as they will go against the rear shelf-securing bar.
Check that you have inserted the containers, baking trays
and shelf grills correctly, as specified in 'Placing food con‐
tainers in appliances of size X.10' on page 41 or 'Placing
food containers in appliances of size X.20' on page 43.
WARNING Risk of scalding from hot liquids

■Do not make the loading trolley top heavy by placing
too much food at the top, because the loading trolley
might then topple over when moved.
3. Lock the opened shelf-securing bar back in place.
User manual 56
5. Release the parking brakes on the loading trolley.
6. ■ Insert the loading trolley handle in the guides on the

(This step is not needed for the prison model of the
combi steamer because the loading trolley handle is
permanently fixed to the loading trolley.)
■ Grasp the loading trolley by the loading trolley handle
and move it into the cooking chamber as far as it will
go.
7. Remove the loading trolley handle.
WARNING Risk of burns from high temperatures inside

the cooking chamber on all parts that are or were inside
during cooking mode
■ Wear personal protective equipment.
■ Detach the handle from the loading trolley once it has
been wheeled inside, so that the loading trolley can be
wheeled out again using a cool handle.
(This step is not needed for the prison model of the combi
steamer because the loading trolley handle is permanent‐
ly fixed to the loading trolley.)
User manual 57
8. Store the loading trolley handle on the trolley by placing

one hollow end over the designated holder (recommen‐
ded accessory) fitted on one of the appliance feet.
Alternatively, place the loading trolley handle in good view
in a suitable place close to the appliance but never on the
appliance.
9. Close the appliance door.
10. Re-apply the brakes on the wheels of the loading trolley.
User manual 58
Placing food in the combi steamer (bakery model)
1. Lift up and rotate to the left the shelf-securing bar on the

(This step is not required for appliance size 20.10.)
2. Place food on the loading trolley from the front for appli‐
ance sizes 12.20 and 20.20 and from the side for appli‐
ance size 20.10.
■ Start from the bottom.
■ Always insert the baking trays as far as they will go.
Check that you have inserted the baking trays correctly,

as specified in 'Placing food containers in appliances of
size X.10' on page 41 or 'Placing food containers in appli‐
ances of size X.20' on page 43.
WARNING Risk of burns from hot food and hot food con‐
tainers
■ Do not make the loading trolley top heavy by placing
too much food at the top, because the loading trolley
might then topple over when moved.
3. Lock the opened shelf-securing bar back in place.
(This step is not required for appliance size 20.10.)
User manual 59
6. ■ Insert the loading trolley handle in the guides on the

(This step is not needed for the prison model of the
combi steamer because the loading trolley handle is
permanently fixed to the loading trolley.)
■ Grasp the loading trolley by the loading trolley handle
and move it into the cooking chamber as far as it will
go.
7. Remove the loading trolley handle.

during cooking mode
■ Detach the handle from the loading trolley once it has
been wheeled inside, so that the loading trolley can be
wheeled out again using a cool handle.
User manual 60
8. Store the loading trolley handle on the trolley by placing

one hollow end over the designated holder (recommen‐
ded accessory) fitted on one of the appliance feet.
Alternatively, place the loading trolley handle in good view
in a suitable place close to the appliance but never on the
appliance.
User manual 61
Removing food
2. Insert the loading trolley handle in the guides on the front

of the loading trolley.
This step is not needed for the prison model of the combi
ly fixed to the loading trolley.
User manual 62
4. Pull the loading trolley out of the cooking chamber by its

handle.
For the prison model:

during cooking mode
■ Despite being made of a special material, the handle on
the loading trolley will get hot during cooking. Always
wear heat-resistant gloves when wheeling out the load‐
ing trolley by the handle after cooking.
User manual 63
4.3.4 Putting away and retrieving the core temperature probe

Purpose
The core temperature probe must be stowed away when it is not needed for the cooking operation.
Otherwise the probe risks getting damaged.
Putting away the core temperature probe
1. Plug the core temperature probe into the holder.
Retrieving the core temperature probe
1. Pull the core temperature probe out of the holder.
User manual 64
4.3.5 Using the external core temperature probe or sous-vide sensor

■ Putting away and retrieving the core temperature probe 64
Principle
In addition to the internal core temperature probe, which is permanently connected inside the cooking
chamber, you can also temporarily connector an auxiliary external core temperature probe or sous-
vide sensor to an external connector on the outside of the appliance case. The internal core tempera‐
ture probe is disabled as soon as a sensor is plugged into this external connector. In other words, the
software gives priority to the external core temperature probe or sous-vide sensor for a cooking opera‐
tion. It is NOT possible to use the external core temperature probe and/or sous-vide sensor at the
same time as the internal core temperature probe in a cooking operation, or to use the internal core
temperature probe if an external core temperature probe or sous-vide sensor is connected.
Requirements
■ The external core temperature probe or sous-vide sensor is clean, in working order and placed
ready near the appliance.
■ The food has been placed correctly in the cooking chamber.
Connecting and using the external core temperature probe or sous-vide sensor
1. Open the protective cap on the connecting socket for the

external core temperature probe or sous-vide sensor, lo‐
cated on the right above the operating panel on the appli‐
ance case.
2. Connect the external core temperature probe or sous-
vide sensor to the appliance by plugging it into the socket.
User manual 65

4. Insert the core temperature probe or sous-vide sensor in
the food.

Make sure you feed the sensor cable through a suitable
point in the door: the cable must not be fed into the cook‐
ing chamber in the area around door-handle closing
mechanism; it can be fed into the cooking chamber at any
other position and clamped between the appliance door
and hygienic plug-in gasket.
Disconnecting and putting away the external core temperature probe or sous-vide sensor

2. Take the core temperature probe or sous-vide sensor out
of the food before removing the food from the cooking
chamber.
during cooking mode
■ Let the core temperature probe or sous-vide sensor
cool down outside the cooking chamber after use be‐
fore disconnecting and cleaning it.
3. Disconnect the external core temperature probe or sous-

vide sensor from the appliance case.
4. Close the protective cap on the connecting socket.
5. Clean and rinse off the core temperature probe or sous-
vide sensor using a soft cloth, household detergent and
water.
6. Once it is dry, put the core temperature probe or sous-
vide sensor away in a suitable place where it is protected
from damage and dirt.
User manual 66
4.3.6 Using a USB stick
Purpose of the USB cover
The USB cover protects the USB port so that no water vapour can get into the control electronics dur‐
ing cooking or cleaning.
During cooking and cleaning, there must not be a USB stick inserted and the USB port must be closed
by the cover.
Inserting the USB stick
1. Open the cover to the USB port on the operating panel.
2. Plug in the USB stick.

If the USB stick is too large, use a standard commercial
adapter cable.
User manual 67
5 Cleaning procedures
This chapter summarizes the cleaning methods, the cleaning agents and how to handle them, and the
cleaning instructions. It explains how to handle the combi steamer for cleaning and the correct proce‐
dure to follow during cleaning.
The 'Operating principles and instructions for cleaning' is a step-by-step guide to the various cleaning
procedures. This chapter does not explicitly discuss using the software or handling the appliance
parts.
Please read the operating instructions for the combi steamer to find out about using the software and
the software routines.
'Specific Cleaning Instructions' explains specific actions that must be carried out when using the combi
steamer and the relevant accessories.
5.1 Basic principles for cleaning the combi steamer
5.1.1 Cleaning methods
Cleaning methods
Cleaning methods Description Criteria for use

Oven cleaning without ■ A fully automatic process in which ■ To remove very light soiling or
using cleaning agents the temperature and program odours between separate cooking
length are software-controlled. operations
■ The cooking chamber is rinsed ■ To remove dust, for instance, from
solely with water without using the intensively cleaned combi
cleaning agents steamer after a prolonged period
■ For easyDial: use CL0 cleaning out of use
profile
■ For easyTouch: use H2O cleaning
profile
Fully automatic oven ■ A fully automatic process in which ■ Daily cleaning after all cooking op‐
cleaning using connec‐ the temperature, program length, erations are finished for the day
ted canisters use of cleaning agents and rinsing ■ Before putting the combi steamer
(ConvoClean for easy‐ are software-controlled. into operation for the first time, to
Dial ■ The software controls how much clean the cooking chamber of all
or cleaning agent is dispensed, with dirt accumulated during transpor‐
ConvoClean+ for easy‐ the cleaning fluids supplied auto‐ tation, setting-up and installation.
Touch) matically to the cooking chamber ■ After servicing work on the combi
from connected canisters. steamer to remove all dirt from the
■ For easyDial (ConvoClean): cooking chamber
■ select one of eight preconfigured
cleaning profiles:
CL1 to CL4 and CL1d to CL4d
■ For easyTouch (ConvoClean+):
■ Select a cleaning level:
1 to 4
■ Select a cleaning program
length:
eco, regular, express
■ Optionally select:
Steam disinfection and/or cook‐
ing-chamber drying
User manual 68
Cleaning methods Description Criteria for use

Fully automatic oven ■ A fully automatic process in which ■ Daily cleaning after all cooking op‐
cleaning using single- the temperature, program length, erations are finished for the day
measure dispensing use of cleaning agents and rinsing ■ Before putting the combi steamer
(ConvoClean for easy‐ are software-controlled. into operation for the first time, to
Dial ■ The software prompts the user to clean the cooking chamber of all
or supply cleaning agents to the dirt accumulated during transpor‐
ConvoClean+ for easy‐ cooking chamber from single- tation, setting-up and installation.
Touch) measure dispensing bottles. ■ After servicing work on the combi
■ For easyDial (ConvoClean): steamer to remove all dirt from the
■ select one of eight preconfigured cooking chamber
cleaning profiles:
CL1 to CL4 and CL1d to CL4d
■ For easyTouch (ConvoClean+):
■ Select a cleaning level:
1 to 4
■ Select a cleaning program
length:
eco, regular, express
■ Optionally select:
Steam disinfection and/or cook‐
ing-chamber drying
Semi-automatic oven ■ A semi-automatic process in which ■ Daily cleaning after all cooking op‐
cleaning the temperature and program erations are finished for the day
length of individual wash cycles ■ As an extra cleaning process after
are software-controlled. fully automatic oven cleaning if
■ The cleaning agents are sprayed some of the dirt still remains
into the cooking chamber by hand. ■ Before putting the combi steamer
■ The cooking chamber is rinsed out into operation for the first time, to
manually using the hand shower clean the cooking chamber of all
or alternatively wiped out thor‐ dirt accumulated during transpor‐
oughly using plenty of water and a tation, setting-up and installation.
soft cloth ■ After servicing work on the combi
steamer to remove all dirt from the
cooking chamber
Oven cleaning only us‐ ■ Only for easyTouch: ConvoCare ■ As an extra cleaning process after
ing rinse aid from con‐ cleaning profile fully automatic or semi-automatic
nected canister or by ■ A fully automatic process in which oven cleaning if some of the dirt
single-measure dis‐ the temperature, program length, still remains
pensing use of rinse aid and rinsing are ■ If there is a white deposit or dark
software-controlled. discolouration in the cooking
■ The rinse aid is either dispensed chamber
automatically into the cooking
chamber from connected canisters
or is added to the cooking cham‐
ber by the user from single-meas‐
ure dispensing bottles after
prompting by the software.
Oven cleaning by hand ■ An entirely manual process with‐ ■ To remove dirt or odours between
out software support separate cooking operations after
■ The cooking chamber is not the cooking chamber has cooled
heated down
■ The user controls how long the ■ As an extra cleaning process after
cleaning agents are left to act. fully automatic or semi-automatic
■ The cleaning agents are sprayed oven cleaning if some of the dirt
into the cooking chamber by hand. still remains
■ The cooking chamber is rinsed out ■ For cleaning specific areas of the
manually using the hand shower cooking chamber such as the oven
or alternatively wiped out thor‐ drain
oughly using plenty of water and a ■ If there is a white deposit or dark
soft cloth discolouration in the cooking
chamber
User manual 69
5.1.2 Cleaning instructions
Overview
The following illustration shows a size 20.20 gas combi steamer as an example of all floor-standing
units:
Item Name
1 Appliance case exterior
2 Cooking chamber
3 Hygienic plug-in gasket
4 Double glass door
5 Appliance door
6 Transverse gasket above the pre‐
heat bridge
7 Oven drain with filter
8 Loading trolley (rack)
9 Condensate collecting tray in load‐
ing trolley
10 Fan grille
Daily cleaning tasks
What must be cleaned? Procedure Cleaning agents

Cooking chamber 'How to perform semi-automatic ConvoClean new or forte
oven cleaning' on page 80
'How to perform fully automatic ConvoClean new or forte
oven cleaning using connected and
canisters' on page 76 ConvoCare
'How to perform fully automatic ConvoClean new S or forte S
oven cleaning using single- and
measure dispensing' on page ConvoCare S
78
Oven drain ■ Remove any residues ■ Use the recoil hand shower
■ Rinse out to prevent blockage ■ ConvoClean new or forte
■ Spray cleaning agent into the
drain and rinse with water
Condensate collecting tray in ■ 'Emptying the condensate col‐ Common household detergent
loading trolley lecting tray for the loading trol‐
ley' on page 96
■ Clean by hand with a soft
non-abrasive sponge
■ Rinse off with water
Appliance case exterior Clean by hand with a soft cloth Common household stainless
steel cleaner
User manual 70

Check the cooking chamber dai‐ ■ By hand: ConvoCare
ly for signs of a white deposit or ■ Spray on cleaner when
dark discolouration oven is cold
■ Clean only when needed ■ Leave to work for 10 mi‐
nutes
■ Polish with a soft, non-abra‐
sive sponge
■ Rinse out
or
■ Refer to 'How to perform oven
cleaning using only rinse aid
with the ConvoCare cleaning
profile (only available with
easyTouch)' on page 84
Containers, baking trays, shelf ■ Clean by hand with a soft Common household detergent
grills and other accessories used non-abrasive sponge
for cooking ■ Rinse off with water
Weekly cleaning tasks

Interior double glass door 'How to clean the double glass Common household glass
door' on page 86 cleaner
Cooking chamber behind suction 'How to clean the cooking ConvoClean new or forte
panel chamber behind the suction
panel' on page 87
Hygienic plug-in gasket around ■ Wipe all around by hand with Common household detergent
appliance door a soft cloth and cleaning
agent
■ Wipe off thoroughly with a soft
cloth and clean water
■ Dry with a soft cloth
■ To let the hygienic plug-in
gasket dry, leave the appli‐
ance door ajar (do not shut it
tight)
Transverse gasket above the ■ Wipe off by hand using a soft ConvoClean new or forte
preheat bridge on the appliance cloth and cleaning agent
door ■ Wipe off thoroughly with a soft
cloth and clean water
Appliance door and loading trol‐ ■ Clean by hand using a soft ConvoClean new or forte
ley rack (particularly also the cloth and cleaning agent
area around the condensate col‐ ■ Wipe off thoroughly with a soft
lecting tray) cloth and clean water
Fan grille, left side of oven floor Clean by hand with a damp Common household detergent
cloth
Monthly cleaning tasks

Intensive cleaning of hygienic 'How to perform intensive clean‐ Common household detergent
plug-in gasket ing of the hygienic plug-in gas‐
ket' on page 88
User manual 71
5.1.3 Cleaning agents
Cleaning agents
Use solely the cleaning agents specified here to clean the combi steamer and its accessories.
Product Use Container

ConvoClean new Oven cleaning Spray bottle
for light soiling ■ By hand
■ Not intended for cleaning con‐ ■ Semi-automatic
tainers, baking trays, shelf
grills or other accessories Fully automatic oven cleaning Cleaning-fluid canisters located
under the combi steamer and
connected to the cleaning sys‐
tem
ConvoClean forte Oven cleaning Spray bottle
for normal to heavy soiling ■ By hand
■ Not intended for cleaning con‐ ■ Semi-automatic
tainers, baking trays, shelf
grills or other accessories Fully automatic oven cleaning Cleaning-fluid canisters located
under the combi steamer and
connected to the cleaning sys‐
tem
ConvoCare K (concentrate) For mixing a ready-to-use Con‐ -
voCare solution in the specified
mixture ratio
ConvoCare ■ Fully automatic oven cleaning Cleaning-fluid canisters located
Rinse aid in the specified mixing ■ Oven cleaning using rinse aid under the combi steamer and
ratio only (only available with the connected to the cleaning sys‐
■ Not intended for cleaning con‐ easyTouch ConvoCare clean‐ tem
tainers, baking trays, shelf ing profile)
grills or other accessories
Manual aftercare of cooking Spray bottle
chamber interior
ConvoClean new S Fully automatic oven cleaning 125 ml single-measure dispens‐
for light soiling ing bottle
ConvoClean forte S Fully automatic oven cleaning 125 ml single-measure dispens‐
for normal to heavy soiling ing bottle
ConvoCare S ■ Fully automatic oven cleaning 125 ml single-measure dispens‐
■ Oven cleaning using rinse aid ing bottle
only (only available with the
easyTouch ConvoCare clean‐
ing profile)
Common household stainless Caring for the external surfaces -
steel cleaner of the combi steamer
Common household glass clean‐ Cleaning the double glass door -
er
Common household detergent: ■ Cleaning components and fit‐ -
mild on skin, alkali-free, pH-neu‐ tings according to relevant in‐
tral and odourless structions
■ Cleaning containers, baking
trays, shelf grills and other ac‐
cessories used for cooking
Handling the cleaning agents
You must wear personal protective equipment when using certain cleaning agents.
Follow the instructions given in the chapter 'Personal protective equipment' on page 40 and the current
EC safety datasheets pertaining to the ConvoClean forte, ConvoClean new, ConvoCare K (concen‐
trate), ConvoClean forte S, ConvoClean new S and ConvoCare S cleaning agents.
Personnel must be trained regularly by the owner of the combi steamer.
User manual 72
5.1.4 Preparing the cleaning agents

Preparing the cleaning agents
Preparation form Handling / Usage Cleaning agents

Spray bottle ■ Never leave the spray bottle unused under ■ ConvoClean new
pressure for prolonged periods. Open the pump ■ ConvoClean forte
head slowly to release the pressurized air. ■ ConvoCare
■ Rinse out the spray bottle weekly.
■ Rinse out the nozzle, nozzle extension and
nozzle pipe after each use.
■ Do not store the spray bottles containing clean‐
ing agents in the immediate vicinity of the com‐
bi steamer but keep in dedicated storage areas
away from food.
Canister ■ Connect the canisters containing the cleaning ■ ConvoClean new
agents to the combi steamer cleaning system. ■ ConvoClean forte
■ Before every fully automatic oven cleaning pro‐ ■ ConvoCare
gram, check that there is enough cleaning
agent in each canister.
■ Do not store the spare canisters containing
cleaning agents in the immediate vicinity of the
combi steamer but keep in dedicated storage
areas away from food.
■ Only use ConvoCare K (concentrate) for mixing ■ ConvoCare K (con‐
the ready-to-use ConvoCare solution (in the centrate)
specified mixture ratio) in an empty canister.
■ Do not store canisters containing ConvoCare K
in the immediate vicinity of the combi steamer
but keep in dedicated storage areas away from
food.
125 ml single-measure ■ Do not take the bottles out of the storage box in ■ ConvoClean new S
dispensing bottle which they were supplied until just before using ■ ConvoClean forte S
the cleaning agent. ■ ConvoCare S
■ Do not screw the cap onto the bottle until just
before using the cleaning agent.
■ After rinsing out with water and replacing the
cap, place the empty bottle in the recycling.
■ Always store spare bottles containing cleaning
agent in the box they were supplied in. Do not
store the boxes containing the cleaning agents
in the immediate vicinity of the combi steamer
but keep them in dedicated storage areas away
from food.
User manual 73
5.2 Operating principles and instructions for cleaning
5.2.1 Safe working when cleaning

rangements.
met.
Spraying down the appliance with water
Risk of electric shock from live parts

Water on the exterior of the appliance can cause a short-circuit, which may result in electric shock on
touching the appliance.
Do not spray the exterior of the appliance with water.
Always keep the USB cover closed during cleaning.
Hot surfaces
Risk of burns from high temperatures on interior and exterior parts of the appliance
appliance door or any parts that are or were inside the oven during cooking mode. In addition,
touching the air vent and exhaust outlet can result in burns.
Wait until the cooking chamber has cooled to below 60 °C before starting cleaning tasks.
User manual 74
Spraying water into a hot cooking chamber
Risk of scalding from hot steam

If water is sprayed into the hot cooking chamber (e.g. using the hand shower), steam will be produced
that may scald.
Risk of chemical burns or irritation to skin, eyes and respiratory system.

Direct contact with the ConvoClean new (S) cleaning agent or ConvoCare (S) rinse aid will irritate the
skin, eyes and respiratory system. Direct contact with the ConvoClean forte (S) cleaning agent will
result in chemical burns to the skin, eyes and respiratory organs.
Do not inhale the vapours or spray mist from the cleaning agent and rinse aid.
Do not let the cleaning agent or rinse aid come into contact with skin, eyes or mucous membranes.
Do not spray cleaning agent or rinse aid into a cooking chamber that is at a temperature of higher
than 60° C, because this will increase the caustic and irritating vapours given off by the cleaning
fluid.
Do not open the appliance door during fully automatic oven cleaning using connected canisters.
During fully automatic oven cleaning using single-measure dispensing, only open the appliance
door after being prompted by the software
Contamination with cleaning agents
Risk of food contamination from cleaning agent or rinse aid

The ConvoClean new and ConvoClean forte cleaning agents and the ConvoCare rinse aid (whether in
cleaning-fluid canisters or in single-measure dispensing bottles) will contaminate food through direct
contact or indirect contact from evaporation. This also applies to common household detergents,
common household glass cleaners and common household stainless-steel cleaners.
When using ConvoClean new and ConvoClean forte cleaning agents and ConvoCare rinse aid in
spray bottles, only spray inside the cooking chamber.
For manual cleaning tasks, use a water spray to rinse out again thoroughly any cleaning agent or
rinse aid introduced into the cooking chamber. Alternatively for manual cleaning tasks, use plenty
of clean water and a soft cloth to wipe out thoroughly any cleaning agent or rinse aid introduced
into the cooking chamber.
Use plenty of clean water to wipe off all residues of any cleaning agents used on the inside of the
appliance door, on the hygienic plug-in gasket or on accessories used for cooking.
After manual cleaning tasks, use plenty of clean water to wipe down all the surfaces outside the
cooking chamber on which food will subsequently be prepared and which might have been in
contact with cleaning agents or rinse aid, e.g. by the cleaning agent container being placed on the
surface.
User manual 75
5.2.2 How to perform fully automatic oven cleaning using connected

canisters
For your safety when cleaning
Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard
warnings specified in 'Safe working when cleaning' on page 74, and follow the instructions given there.

■ Emptying the condensate collecting tray in the loading trolley 96
■ Replacing the rinse aid canister 90
■ Replacing the cleaning agent canister 92
Requirements
■ You are sufficiently familiar with using the software to be able to select and run different cleaning
profiles; please refer to the Operating instructions for the combi steamer.
■ No food has been left in the cooking chamber. There are no foreign objects in the cooking cham‐
ber.
■ All containers, baking trays, shelf grills and any other accessories have been removed from the
cooking chamber.
drain.
■ The condensate collecting tray in the loading trolley (optionally the plate loading trolley) is empty.
■ The empty loading trolley (optionally plate loading trolley) has been wheeled into the cooking
chamber.
■ The appliance door is closed.
■ You have provided the necessary cleaning resources for your cleaning program; see 'Preparing
the cleaning agents' on page 73.
How to perform fully automatic oven cleaning using connected canisters
1. Select the cleaning profile and start the cleaning process.
2. Wait for the cleaning process to finish.
3. An audible signal is given when the cleaning process is

finished.
4. ■ Open the appliance door and check the cleaning result.

The cooking chamber should look clean and not smell
of leftover food or cleaning agents.
■ Check the cooking chamber for any foreign matter that
may have entered with the rinse water. Remove any
foreign matter.
■ If the cleaning result is not good enough, either clean
and rinse the cooking chamber manually or run a clean‐
ing profile again.
User manual 76
5. Empty the condensate collecting tray from the loading

trolley and rinse it out with water.
6. Leave the appliance door ajar to let the cooking chamber

dry out.
User manual 77
5.2.3 How to perform fully automatic oven cleaning using single-measure

dispensing

■ Adding cleaning agent from single-measure dispensing bottles to the cooking chamber 94
Requirements
ber.
cooking chamber.
drain.
chamber.
How to perform fully automatic oven cleaning using single-measure dispensing
2. Wait for the soak cycle to finish (about 5 to 10 minutes

depending on the cleaning profile).
3. ■ An audible signal is given when the soak cycle is finish‐

ed.
■ You are prompted to add the cleaning agent.
■ The software displays for you the number of single-
measure dispensing bottles required.
5. Add the cleaning agent from the single-measure dispens‐

ing bottles to the cooking chamber.
If necessary for this procedure, pull the loading trolley out
of the cooking chamber and then push it back into the
cooking chamber after adding the cleaning agent.
User manual 78
7. Wait for the wash cycle to finish (about 30 to 60 minutes

depending on the cleaning profile).
For easyTouch controls, selecting the 'Express' cleaning

program length will skip steps 8 to 12 of these instructions.
8. ■ An audible signal is given when the wash cycle is finish‐
ed.
■ You are prompted to add the rinse aid.
In exceptional cases, you may be able to skip this step of
adding rinse aid depending on the water hardness and
the amount of limescale in the appliance.
10. Add the rinse aid from the single-measure dispensing bot‐
tles to the cooking chamber.
cooking chamber after adding the rinse aid.
12. Wait for the final wash cycle to finish (about 20 to 30 mi‐
nutes depending on the cleaning profile).
13. ■ An audible signal is given when the final wash cycle is

finished.
■ Follow the prompts displayed by the software.
foreign matter.
ing profile again.
dry out.
User manual 79
5.2.4 How to perform semi-automatic oven cleaning

■ Releasing and securing the suction panel 98
Requirements
ber.
cooking chamber.
drain.
chamber.
How to perform semi-automatic oven cleaning
2. Wait for the soak cycle to finish (about 10 minutes).
3. An audible signal is given when the soak cycle is finished.

You are prompted to spray in the cleaning agent.
5. Wheel the loading trolley (optionally plate loading trolley)

out of the cooking chamber.
User manual 80
6. Hinge out the suction panel into the cooking chamber.
7. Use the spray bottle to spray cleaning agent around the

cooking chamber, the suction panel and the area behind
the suction panel, and the oven drain.
8. Secure the suction panel back in place.

back into the cooking chamber.
10. Use the spray bottle to spray the loading trolley (optional‐
ly the plate loading trolley) with cleaning agent.
12. Wait for the wash cycle to finish (about 10 minutes).
13. An audible signal is given when the wash cycle is finish‐

ed.
You are prompted to rinse off the cooking chamber.
15. Use the hand shower to rinse off thoroughly the loading
trolley (optionally the plate loading trolley).

out of the cooking chamber.
User manual 81
18. Use the hand shower to rinse out thoroughly the cooking
chamber, the suction panel and the area behind it, and
the oven drain.
WARNING Risk of food contamination from cleaning

agent or rinse aid resulting from inadequate rinsing
■ If the appliance does not have a hand shower, use an
external water spray instead of the hand shower or wipe
down the cooking chamber, fittings and the area behind
the suction panel thoroughly with plenty of water and a
soft cloth.
20. Check the cleaning result. The cooking chamber should

look clean and not smell of leftover food or cleaning
agents.
If the cleaning result is not good enough, either clean and
rinse the cooking chamber manually or run a cleaning
profile again.

back into the cooking chamber.
dry out.
User manual 82
5.2.5 How to clean the cooking chamber without using cleaning agents

Requirements
ber.
drain.
■ The loading trolley (optionally plate loading trolley) has been wheeled into the cooking chamber.
How to clean the cooking chamber without using cleaning agents
2. Wait for the cleaning process to finish.
3. An audible signal is given when the cleaning process is

finished.
4. ■ Open the appliance door and check whether the expec‐

ted cleaning result has been achieved.
foreign matter.
■ If necessary, either clean and rinse the cooking cham‐
ber manually or run another cleaning profile.
trolley.

dry out.
User manual 83
5.2.6 How to perform oven cleaning using only rinse aid with the ConvoCare
cleaning profile (only available with easyTouch)

■ Adding cleaning agent from single-measure dispensing bottles to the cooking chamber 94
Requirements
ber.
cooking chamber.
drain.
chamber.
How to perform oven cleaning using only rinse aid from connected canisters
The cleaning workflow for the ConvoCare cleaning profile using connected canisters is identical to the
cleaning workflow described under 'How to perform fully automatic oven cleaning using connected
canisters' on page 76.
How to perform oven cleaning using only rinse aid from single-measure dispensing bottles
1. Select the ConvoCare cleaning profile with single-meas‐

ure dispensing and start the cleaning process.
2. Wait for the first wash cycle to finish (about 10 minutes).
3. ■ An audible signal is given when the first wash cycle is

finished.
■ You are prompted to add the rinse aid.
User manual 84
5. Add the rinse aid from the single-measure dispensing bot‐

tles to the cooking chamber.
cooking chamber after adding the rinse aid.
7. Wait for the last wash cycle to finish (about 10 minutes).
8. ■ An audible signal is given when the final wash cycle is

finished.
■ Follow the prompts displayed by the software.

foreign matter.
ing profile again.
dry out.
User manual 85
5.2.7 How to clean the double glass door

■ Releasing and securing the interior glass door. 102
Requirements
■ You have household glass cleaner available as the necessary cleaning product.
■ You have several (at least three) soft clean cloths available for use.
■ The appliance door has cooled to room temperature after the last operation.
How to clean the double glass door
1. Open the appliance door and hinge the interior glass pan‐
el away from the double glass door.
2. Use a soft clean cloth and the cleaning product to clean

each side of both the interior and exterior glass panels of
the double glass door.
Take care not to scratch the glass as you clean.
3. Use a soft clean cloth and clean water to wipe off each
side of both the interior and exterior glass panels of the
double glass door.
4. Use a soft clean cloth to dry off each side of both the inte‐
rior and exterior glass panels of the double glass door.
5. Hinge the interior glass panel of the appliance door back

and secure in place.
User manual 86
5.2.8 How to clean the cooking chamber behind the suction panel

■ Releasing and securing the suction panel 98
Requirements
■ You have the required cleaning agent available for use: spray bottle containing ConvoClean new or
ConvoClean forte; see 'Preparing the cleaning agents' on page 73
■ The oven drain is not blocked or clogged with any residues.
■ The loading trolley has been wheeled out of the cooking chamber.
How to clean the cooking chamber behind the suction panel
2. Use the spray bottle to spray the cleaning agent onto all
sides of the suction panel and onto the area behind the
suction panel.
3. Leave the cleaning agent to work for 10 to 20 minutes.
4. Use the hand shower to rinse off thoroughly the suction

panel from all sides, the area behind the suction panel,
and the entire cooking chamber.
For heavy soiling, you can repeat the cleaning process.

agent or rinse aid resulting from inadequate rinsing
■ If the appliance does not have a hand shower, use an
external water spray instead of the hand shower or wipe
down the cooking chamber, fittings and the area behind
the suction panel thoroughly with plenty of water and a
soft cloth.

dry out.
User manual 87
5.2.9 How to perform intensive cleaning of the hygienic plug-in gasket

■ Removing and fitting the hygienic plug-in gasket 100
Requirements
■ You have household detergent available as the necessary cleaning product.
■ You have several (at least three) soft clean cloths available for use.
How to perform intensive cleaning of the hygienic plug-in gasket
1. Open the appliance door and remove the hygienic plug-in

gasket.
2. Use a soft clean cloth and the cleaning product to clean

the hygienic plug-in gasket in a sink.
3. Use a soft clean cloth and clean water to rinse off the hy‐
gienic plug-in gasket in a sink.
4. Use a soft clean cloth to dry the hygienic plug-in gasket

thoroughly.
5. Refit the hygienic plug-in gasket around the mouth of the

cooking chamber.
6. Leave the appliance door open to let the hygienic plug-in

gasket dry off completely.
User manual 88
5.3 Specific Cleaning Instructions

rangements.
Hot surfaces
Risk of chemical burns or irritation to skin, eyes and respiratory system.

Direct contact with the ConvoClean new (S) cleaning agent or ConvoCare (S) rinse aid will irritate the
skin, eyes and respiratory system. Direct contact with the ConvoClean forte (S) cleaning agent will
result in chemical burns to the skin, eyes and respiratory organs.
Do not inhale the vapours or spray mist from the cleaning agent and rinse aid.
Do not let the cleaning agent or rinse aid come into contact with skin, eyes or mucous membranes.
Do not spray cleaning agent or rinse aid into a cooking chamber that is at a temperature of higher
than 60° C, because this will increase the caustic and irritating vapours given off by the cleaning
fluid.
Do not open the appliance door during fully automatic oven cleaning using connected canisters.
During fully automatic oven cleaning using single-measure dispensing, only open the appliance
door after being prompted by the software
User manual 89
5.3.2 Replacing the rinse aid canister
Materials required
■ One empty canister (10 litres) for the ConvoCare rinse aid
■ Enough soft water (approx. 10 litres); (for specification see the 'Water quality' section of the 'Tech‐
nical data' in the Installation manual)
■ ConvoCare K concentrate (0.33 l)
Mix up the ConvoCare rinse aid in the canister
To avoid excessive foaming, follow the procedure below when mixing the ConvoCare K concentrate
with soft water to produce the rinse aid:
1. Open the empty canister (1).

2. Fill the canister with soft water (2) until it reaches just be‐
low the 10 litre mark (4).
3. Then pour 0.33 l of the ConvoCare K concentrate (3)
carefully into the canister (1).
4. Check the fluid level in the canister:
■ If the level is below the 10 litre mark (4), carefully add
the extra amount of soft water (2) required.
■ If the level is above the 10 litre mark (4), the rinse aid is
a little less concentrated than specified. You can still
use the rinse aid at the lower concentration.
5. Replace the cap on the canister and tip it up to mix the
liquids together thoroughly.
Replacing the rinse aid canister
1. Remove the cap from the ConvoCare rinse aid mixing

canister.
2. ■ Locate the canister that is connected by the (green)

tube to the rinse aid connector (F) underneath the appli‐
ance on the left-hand side.
■ Unscrew the (green) supply tube (2) plus suction nozzle
from the located canister.
■ Remove the empty rinse aid canister.
User manual 90
3. ■ Place ready the new canister (1) filled with rinse aid.
■ Feed the (green) supply tube plus suction nozzle (2) in‐
to the full canister (1) and screw it on.
■ Make sure that there are no kinks in the tube and that
the vent hole on the canister cap is unobstructed.
4. ■ Check the position of the canisters:

The surface on which the canisters sit must not lie
■
above the level at which the appliance feet meet the
appliance case.
■ The surface on which the canisters sit must not lie
more than 1 metre below this level.
■ Check that you have connected the tube to the correct
connector.
■ The rinse aid must be attached to appliance connec‐
tor F.
(The colour green is used throughout.)
User manual 91
5.3.3 Replacing the cleaning agent canister
Materials required
■ ConvoClean new or ConvoClean forte replacement canister
Replacing the cleaning agent canister
1. Remove the seal on the replacement canister for the

ConvoClean new or ConvoClean forte cleaning agent.
2. ■ Locate the canister that is connected by the (red ) tube

to the cleaning agent connector (G) underneath the ap‐
pliance on the left-hand side.
■ Unscrew the (red) supply tube (2) plus suction nozzle
from the located canister.
■ Remove the empty cleaning agent canister.
User manual 92
3. ■ Place ready the new canister (1) filled with cleaning

agent.
■ Feed the (red) supply tube plus suction nozzle (2) into
the full canister (1) and screw it on.
■ Make sure that there are no kinks in the tube and that
the vent hole on the canister cap is unobstructed.
4. ■ Check the position of the canisters:

The surface on which the canisters sit must not lie
■
above the level at which the appliance feet meet the
appliance case.
■ The surface on which the canisters sit must not lie
more than 1 metre below this level.
■ Check that you have connected the tube to the correct
connector.
■ The cleaning agent must be attached to appliance
connector G.
(The colour red is used throughout.)
User manual 93
5.3.4 Adding cleaning agent from single-measure dispensing bottles to the

cooking chamber

■ Preparing the cleaning agents 73
Requirements
■ You have started a cleaning profile for fully automatic oven cleaning using single-measure dispens‐
ing. The software is prompting you to add either cleaning agent or rinse aid from the single-meas‐
ure dispensing bottles to the cooking chamber.
■ You have provided the necessary single-measure dispensing bottles containing cleaning agent
and rinse aid for your cleaning program; see 'Preparing the cleaning fluids' on page 73.
Adding cleaning agent from single-measure dispensing bottles to the cooking chamber
1. ■ Do not open the appliance door until the software

prompts you to do so during the fully automatic oven
cleaning process.
■ Follow the guidance displayed by the software.
■ Depending on where you are in the cleaning process,
pick up a single-measure dispensing bottle containing
either cleaning agent or rinse aid.
WARNING Risk of chemical burns or irritation to skin,

eyes and respiratory system.
■ Take care not to come into contact with cleaning agent
or rinse aid when adding the contents of the single-
measure dispensing bottles to the cooking chamber.
2. ■ Unscrew the cap from the single-measure dispensing

bottle.
■ Take care not to damage the foil seal on the bottle.
User manual 94
3. Press the bottle approximately vertically onto the spike in

the centre of the oven drain in order to pierce the foil.
4. ■ Leave the bottle sitting upright on the spike for about 10

seconds so that the liquid drains out completely.
■ Look to check that the fluid has drained out completely.
The single-measure dispensing bottle is made of a
transparent material so that you can see how much fluid
is left inside.
■ If necessary, squeeze the rest of the fluid out of the sin‐
gle-measure dispensing bottle while the bottle is still on
the spike.
5. ■ Then pull the bottle carefully off the spike.

■ Remove the bottle from the cooking chamber.
■ Repeat steps 2 to 5 if the software prompts you to add
more than one single-measure dispensing bottle of
cleaning agent or rinse aid.

agent or rinse aid
■ Take care not to get cleaning agent or rinse aid on the
work surface
■ Do not place empty single-measure dispensing bottles
on the work surface, because the cleaning agent or
rinse aid could drip down the outside
User manual 95
5.3.5 Emptying the condensate collecting tray in the loading trolley
Requirements
The loading trolley has cooled down to a temperature of < 60 °C after its last use.
Emptying the condensate collecting tray into the drain gully
1. Wheel the loading trolley over a drain gully and apply the
brake to the wheels on the loading trolley.
2. Pull the condensate collecting tray back slightly. Tilt the

condensate tray slightly at the end stop so that you can
pull it out backwards over the end stop.
3. Tip the condensate out of the condensate collecting tray

into the drain gully.
User manual 96
Emptying the condensate collecting tray into a drain
1. Pull the condensate collecting tray back slightly. Tilt the

condensate tray slightly at the end stop so that you can
pull it out backwards over the end stop.
2. Lift the condensate collecting tray horizontally out of the

loading trolley.
3. Empty the condensate out of the condensate collecting

tray into a drain.
Inserting the condensate collecting tray
1. Place the condensate collecting tray at the bottom of the

loading trolley.
2. Push the condensate collecting tray forwards and tilt it
slightly so that it slides behind the back lip.
Make sure the condensate collecting tray is engaged
properly behind the back lip.
User manual 97
5.3.6 Releasing and securing the suction panel

Materials required
Suitable tool for undoing the fasteners e.g. flat-blade screwdriver
Requirements
The cooking chamber has cooled down to a temperature of < 60 °C after its last use.
Releasing and hinging out the suction panel
1. Use the tool to release the fasteners (top, center and bot‐
tom) on the suction panel.
Model size 12.20 only has two fasteners (top and bot‐
tom).
User manual 98
Securing the suction panel
1. To secure the suction panel, follow the steps in the re‐

verse order that you performed to release it.
2. Make sure that all four fasteners are secured (top, centre
and bottom).
Model size 12.20 only has two fasteners (top and bot‐
tom).
User manual 99
5.3.7 Removing and fitting the hygienic plug-in gasket

Requirements
■ The combi steamer has cooled down to < 60 °C after its last use.
■ The appliance door is open.
Removing the hygienic plug-in gasket
1. Pull off the hygienic plug-in gasket from around the

mouth of the appliance door. starting from the corners.
User manual 100

Fitting the hygienic plug-in gasket
1. Refit the hygienic plug-in gasket first in the four corners,

starting from one of the top corners.
2. Once all the corner sections are fitted, press the hygienic
plug-in gasket carefully into the straight sections of the
guide.
Make sure that the hygienic plug-in gasket is seated
tightly against the door and does not contain any kinks or
curves.
User manual 101

5.3.8 Releasing and securing the interior glass door.

Requirements
The cooking chamber has cooled down to a temperature of < 60 °C after its last use.
User manual 102

Releasing and hinging away the interior glass door
2. Push back the top and bottom spring clips.
3. Hinge the interior glass panel away.
User manual 103

Securing the interior glass door
1. To secure the interior glass door, follow the steps in the

reverse order that you performed to release it.
2. Check that the spring clips are securing the interior glass
again correctly at top and bottom. The appliance door
cannot close until this is the case.
User manual 104

5.3.9 Emptying and cleaning the grease collecting canister (only applies to

ConvoGrill)
Dealing with extracted grease/used grease

■ Used oil and used grease must be disposed of in accordance with national laws and regulations
and in accordance with regulations from local disposal companies and authorities.
■ Used grease must not be disposed of via the drain into the sewerage system.
■ Extracted grease/used grease must not be reused for food processing.
■ Collect the used grease in suitable collecting containers and take it to waste recycling.
■ Personnel must be trained by the owner of the combi steamer.
Materials required
■ Large bottle brush
■ Common household detergent
■ Suitable collecting container for extracted grease (capacity >> 10 litres)
Properties of the grease collecting canister
Only the original grease collecting canister supplied must be used, because it is made of a material
that meets the requirements for receiving hot fat.
Emptying and cleaning the grease collecting canister
1. Remove the screw cap (1) and attached tube from the
grease collecting canister (2).
2. Suspend the screw cap (1) and attached tube, with the
tube mouth uppermost, from the forked bracket (3). This
prevents grease running out onto the floor, making it dirty
and slippery.
3. Take care when handling the grease collecting canister
(2) to avoid grease spilling onto the floor, making it dirty
and slippery. This is particularly important when carrying
the open grease collecting canister (2) when it is full.
Pour the extracted grease out of the grease collecting
canister (2) into the collecting container for extracted
grease. When doing this, empty the grease collecting
canister (2) from the side to avoid the grease slopping
over.
4. Clean the inside of the grease collecting canister (2) us‐
ing cleaning agent, plenty of hot water and the bottle
brush.
5. Rinse out the grease collecting canister (2) with water
and let it drain well.
6. Screw the screw cap (1) and attached tube for the grease
removal system back onto the grease collecting canister
(2).
7. Place the grease collecting canister (2) upright beside the
appliance on a flat surface. The surface on which the can‐
ister (2) sits must not lie more than 15 cm above the sur‐
face supporting the appliance. The user's work area must
not be obstructed.
User manual 105

6 Servicing procedures
This chapter shows you what servicing tasks need to be carried out on the combi steamer at what in‐
tervals. It explains how to handle the combi steamer for servicing and the correct procedure to follow
during servicing. It also summarizes possible faults with the appliance and errors that may arise during
operation.
6.1 Basic principles for servicing
6.1.1 Warranty information and contacting customer service

Warranty information
Warranty claims involving your combi steamer will only be honoured if the unit has been installed by a
qualified Service Engineer from an authorized service company in accordance with the instructions in
the installation manual. The manufacturer must be in receipt of a fully completed checklist from the
Installation manual before a warranty claim can be dealt with.
The warranty does not cover damage resulting from improper setup, installation, use, cleaning, use of
cleaning agents, servicing, repair or descaling.
To extend the spare parts warranty to 2 years, you need to register the appliance on the manufactur‐
er's homepage (www.convotherm.de) after installing the appliance.
Required information
Please have the following appliance data to hand when contacting our customer service:
■ Part number of your appliance (see 'Identifying your combi steamer' on page 9)
■ Serial number of your appliance (see 'Identifying your combi steamer' on page 9)
Contact data
Convotherm Elektrogeräte GmbH

Ovens & Advanced Cooking EMEA, Manitowoc Foodservice
Talstraße 35
82436 Eglfing
Germany
Reception
Phone (head office) (+49) (0) 8847 67-0
Fax (+49) (0) 8847 414
Internet www.convotherm.com
www.manitowocfoodservice.com
Application support
Hotline (+49) (0) 8847 67-899
e-mail [email protected]
[email protected]
Sales
e-mail, appliances/accessories [email protected]
e-mail, spare parts [email protected]
Customer service
Technical hotline (office hours) (+49) (0) 8847 67 541
e-mail [email protected]
User manual 106

6.1.2 Servicing schedule
Rules for servicing the appliance
The combi steamer must be serviced regularly to ensure it can operate safely and reliably. Servicing
includes maintenance tasks that can be performed by the user as well as maintenance work that must
be carried out by a qualified Service Engineer from an approved customer service office.
Servicing tasks that the user can perform
What must be serviced? When? Parts required

Replacing the hygienic plug-in If the hygienic plug-in gasket is As listed in the spare parts list:
gasket cracked or greasy 1 hygienic plug-in gasket
Replacing the halogen lamp for If the halogen lamp does not As listed in the spare parts list:
the oven light come on in any operating mode 1 halogen lamp 12V
Correct operation of core tem‐ Perform a weekly test in boiling -
perature probe and sous-vide water, checking the reading on
sensor the temperature display
Servicing tasks that Customer services must perform
What must be serviced? How often / When?

General servicing Annually
Water treatment must be adjus‐ If there is a white deposit in the cooking chamber
ted correctly
Boiler descaling When prompted
User manual 107

6.2 Troubleshooting
6.2.1 Error codes
Errors and required responses
The following table lists the errors that you may be able to resolve yourself. If the combi steamer con‐
tinues to display the error after you have tried to resolve it, please contact customer service.
Always contact customer service for help if any error messages appear that are not listed here.
Error no. Description of error Required response

E01.x Low water Switch on water supply / both water
supplies
E02 Temp. electrical area too high ■ Clean the fan grille located outside at
the bottom of the appliance
■ Clear air intake in base of appliance
E05 no gas Open the gas shut-off device and re‐

start the appliance
E10 Error from water filter Replace the water treatment cartridge
E34.0 Boiler pump error Unplug the appliance for approx.
10 seconds then restart
E58.0 Error from cleaning-agent dispensing ■ Fill canister with the correct cleaning
pump agent and restart the appliance
■ Repeat as necessary until the tubes
are filled with cleaning agent
E59.0 Error from rinse-aid dispensing pump ■ Fill canister with rinse aid and restart
the appliance
■ Repeat as necessary until the tubes
are filled with rinse aid
E81.0 Cooking mode error Download cooking profile again
E99 Communication lost Unplug the appliance for approx.
E99.9 Initialization error Unplug the appliance for approx.
User manual 108

6.2.2 Emergency mode
Operating the combi steamer in emergency mode
Your combi steamer has an emergency mode that lets you continue to use it when it has a fault that
cannot be resolved quickly.
This gives you continued but limited use of the appliance even though it has a fault.
Always notify your customer service office however.
Requirements
■ The appliance is in emergency mode.
■ An audible signal is given.
■ An error code is shown in the display.
Operating the appliance in emergency mode
1. Confirm the displayed error and start a cooking profile or a

cleaning profile that is based on an available operating
mode.
Limitations
■ Cooking times may be longer and uneven cooking may result. So pay particular attention to the
cooking operation and the cooked condition of your product.
■ Water consumption may increase.
■ Fully automatic and semi-automatic oven cleaning may not be possible or only have limited func‐
tions available.
■ The core temperature probe and the optional sous-vide sensor may not work.
■ Only those functions can be selected that will not be impaired by the active fault in question.
Functions available in emergency mode
The following table lists the errors under which the appliance can still work, albeit with limitations, in
emergency mode when the error cannot be resolved quickly.
Error E E G G Functions available in emergency mode Limitations / Action

no. B S B S
E00.0 x x x x All functions Previous fault no longer
exists
E01.x x x x x ■ Convection at up to 140 °C ■ No preheating of boil‐
■ Delta-T cooking Convection at up to 140 °C er
■ Cook&Hold Convection at up to 140 °C ■ Cleaning not possible
■ Smoker
■ ecoCooking Convection at up to 140 °C
E03.x x - x - ■ Steam at exactly 100 °C ■ Longer cooking time
■ Smoker ■ Uneven cooking re‐
sults possible
■ Heating element only
available for boiler not
cooking chamber
■ Cleaning not possible
E05.1.x # # x - ■ Steam at exactly 100 °C Cleaning not possible
E05.3.x ■ Smoker
User manual 109


no. B S B S
E05.2.x # # x # ■ Convection ■ No preheating of boil‐
■ Delta-T cooking Convection er
■ Cook&Hold Convection ■ Cleaning not possible
■ Smoker
■ Crisp&Tasty
■ ecoCooking Convection
E10 x x x x All functions -
E21.1 x - x - ■ Steam at exactly 100 °C ■ Longer cooking time
■ Smoker ■ Uneven cooking re‐
sults possible
■ Heating element only
available for boiler not
cooking chamber
■ Cleaning not possible
E21.3 x x x x ■ Steam at exactly 100 °C Cleaning not possible
■ Smoker
E22.1.x x x x x ■ All functions, EXCEPT: No functions that use
E22.2.x ■ Delta-T cooking Steam the core temperature
E22.3.x ■ Delta-T cooking Combi-steam probe or sous-vide sen‐
E22.4.x ■ Delta-T cooking Convection sor when fewer than
two measuring points
available
E22.5.x x x x x ■ All functions, EXCEPT: No functions that use
■ Delta-T cooking Steam the core temperature
■ Delta-T cooking Combi-steam probe or sous-vide sen‐
■ Delta-T cooking Convection sor
E23.1 x # x # ■ Convection ■ No preheating of boil‐
E23.3 ■ Delta-T cooking Convection er
■ Smoker
■ Crisp&Tasty
E24.1 x x x x ■ Convection Cleaning not possible
E24.3 ■ Delta-T cooking Convection
■ Cook&Hold Convection
■ Smoker
■ Crisp&Tasty
E25.1 x x x x ■ Convection at up to 140 °C ■ Increased water con‐
E25.3 ■ Delta-T cooking Convection at up to 140 °C sumption through
■ Cook&Hold Convection at up to 140 °C constant cooling of
■ Smoker the collector box
■ ecoCooking Convection at up to 140 °C ■ Cleaning not possible

E26.3 ■ Delta-T cooking Convection er
■ Smoker
■ Crisp&Tasty
E27.1 x x x x All functions -
E27.3
E27.4
E28.1.x x - # # ■ Steam below 100 °C Cleaning not possible
■ Delta-T cooking Steam below 100 °C
■ Cook&Hold Steam below 100 °C
■ Manual steaming
User manual 110


no. B S B S
E28.2.1 x # # # ■ Convection Cleaning not possible
E28.2.3 ■ Delta-T cooking Convection
■ Cook&Hold Convection
■ Smoker
■ Crisp&Tasty
E30.1 x x x x ■ All functions, EXCEPT: Only affects the clean‐
■ Fully automatic oven cleaning ing process
E30.3
■ Cook&Hold Convection er
■ Smoker ■ Cleaning not possible
■ Crisp&Tasty
E34.0 x # x # ■ All functions, EXCEPT: ■ Boiler not rinsed
■ Fully automatic oven cleaning ■ Affects the cleaning
■ Semi-automatic oven cleaning process
E35.0 x x x x ■ All functions, EXCEPT: Affects the cleaning
■ Crisp&Tasty process and
■ Fully automatic oven cleaning Crisp&Tasty
E58.0 x x x x All functions Error only affects fully

automatic oven clean‐
ing using connected
canisters
E59.0 x x x x All functions Error only affects fully
automatic oven clean‐
ing using connected
canisters

E63.0 # x # x ■ Convection ■ No preheating of boil‐

■ Delta-T cooking Convection er
■ Smoker
■ Crisp&Tasty
E72.x x x x x All functions -
E73.1 x x x x All functions -
x Emergency mode available

- Emergency mode unavailable
# This error message does not exist for this type of appliance and therefore this fault does not re‐
strict the use of the available functions (the restrictions listed in the table only apply to the other
appliance types).
User manual 111

6.2.3 Problems during use

Problems with the food being cooked
Problem Possible cause Required response

Uneven browning Suction panel not closed correct‐ 'Releasing and securing the suction
ly panel' on page 98
Cooking chamber not preheated Preheat the cooking chamber
Oven temperature too high Select a lower oven temperature
and extend the cooking time
Heater has failed completely or Contacting customer service
part of heater is faulty
Problems with the appliance

Appliance does not re‐ Software crash Press ON/OFF for 5 seconds or dis‐
spond to any input for 10 - connect the appliance from the
20 seconds mains supply for 5 seconds
No longer able to switch ON/OFF is blocked for 3 seconds Try again after 3 seconds.
the appliance on or off
Water runs out underneath Whatever the cause CAUTION! Contamination hazard
the appliance when closing Discard any food that has come into
the appliance door contact with this water.
Blockage or constriction in the ■ Check the drain pipe and custom‐
drain pipe or wastewater system er’s wastewater system and clean
Permanent drain connection on out if necessary
■ Fit funnel waste trap if necessary
appliances equipped with fully
automatic, automatic or semi-au‐
tomatic oven cleaning
Air vent blocked or covered Remove obstruction
Appliance drain clogged Clean appliance drain
For EB appliances: For EB appliances: For EB appliances:
Water is being sprayed in‐ Automatic boiler rinsing system Emptying and rinsing the boiler
to the cooking chamber has not been run every day
during operation
Water standing in cooking Oven drain is blocked Rinse out oven drain
chamber
Steam is escaping from Faulty valve in ventilation port WARNING Risk of scalding from hot
the ventilation port on top steam and vapour
of the appliance Contacting customer service
User manual 112

Problems with cleaning

Black marks in the cooking Incorrect cleaning agent ■ Use ConvoClean forte for fully
chamber automatic oven cleaning using
connected canisters
■ Use ConvoClean forte S for
fully automatic oven cleaning
using single-measure dis‐
pensing
■ Use ConvoClean forte or Con‐
voClean new for semi-auto‐
matic oven cleaning
Water too hard Adjust water hardness; see
'Technical data' in the installa‐
tion manual
Poor cleaning result Incorrect soiling level set Select a higher cleaning level
Incorrect cleaning agent used ■ Use ConvoClean forte or Con‐
voClean new for fully auto‐
matic oven cleaning using
connected canisters
■ Use ConvoClean forte S or
ConvoClean new S for fully
automatic oven cleaning using
single-measure dispensing
■ Use ConvoClean forte or Con‐
voClean new for semi-auto‐
matic oven cleaning
User manual 113

6.3 Servicing tasks
6.3.1 Safe working when servicing the appliance

rangements.
met.
Rules for replacing appliance parts
Always use only original spare parts from the manufacturer when replacing appliance parts to guaran‐
tee continued appliance reliability.
Live parts
Risk of electric shock from live parts

Touching live parts under the cover and behind the operating panel can result in electric shock.
Make sure that the cover and operating panel are fitted.
Make sure that any servicing work carried out under the covers, behind the operating panel or on
the power cord is performed solely by a qualified electrician from an authorized service company.
User manual 114

Hot surfaces
Wait until the cooking chamber has cooled to below 60 °C before starting servicing tasks.
Sharp-edged sheet-metal parts
Risk of cuts from sharp-edged sheet-metal parts

Working with or behind sharp-edged sheet-metal parts may result in cuts to hands.
Exercise caution.
User manual 115

6.3.2 Replacing the hygienic plug-in gasket
For your safety when performing servicing work
Before starting servicing work, it is essential that you familiarize yourself with the rules and hazard
warnings specified in 'Safe working when servicing the appliance' on page 114, and follow the instruc‐
tions given there.

■ Removing and fitting the hygienic plug-in gasket 100
Spare parts contents
Spare part required as listed in the spare parts list:

■ 1 hygienic plug-in gasket
Requirements
Check that the following requirements have been met:

■ The combi steamer has cooled down to < 60 °C after its last use.
■ The appliance door is open.
■ The newly supplied gasket has been checked for damage and is intact.
Replacing the hygienic plug-in gasket
To remove the old hygienic plug-in gasket and to fit the new hygienic plug-in gasket, follow the instruc‐
tions given in 'Removing and fitting the hygienic plug-in gasket' on page 100.
User manual 116

6.3.3 Replacing the halogen lamp for the oven light
For your safety when performing servicing work
Before starting servicing work, it is essential that you familiarize yourself with the rules and hazard
warnings specified in 'Safe working when servicing the appliance' on page 114, and follow the instruc‐
tions given there.

Spare parts contents
Spare part required as listed in the spare parts list:

■ 1 halogen lamp 12V
Materials required
You will need the following materials:

■ Socket wrench, size 8
Handling the halogen lamp
Always wear clean gloves or use a cloth to handle the working halogen lamp. Never touch the glass
bulb of new or reusable halogen lamps with bare fingers.
If it is not possible to remove the halogen lamp intact e.g. the contact pins are left behind, contact a
service engineer immediately.
Requirements
Check that the following requirements have been met:

■ The combi steamer has been disconnected from the power supply and protective measures taken
to ensure the power cannot be switched on again.
■ The cooking chamber has cooled down to a temperature of < 60 °C after its last use.
■ The loading trolley has been removed from the cooking chamber.
■ The halogen lamp has cooled down.
■ The new halogen lamp has been checked for damage and is intact.
User manual 117

Removing the halogen lamp
1. Use the socket wrench to remove the four hex bolts on

the oven light.
The special construction means that the assembly of
screws, trim, glass panel and gasket including mount re‐
mains in one piece when the screws are undone.
2. Take the complete assembly off the cooking-chamber

wall .
3. Reach through the hole in the cooking-chamber wall into

the reflector housing and pull the halogen lamp out up‐
wards in a straight line.
Fitting the halogen lamp
1. ■ To fit the halogen lamp, follow the steps in the reverse

order that you performed when removing it.
Do not overtighten the screws when refitting, because
this may break the moisture-tight seal for the reflector
housing. (Overtightening the screws may crack the
glass.)
■ When you have finished the job, remove all objects
from the cooking chamber and wipe down or rinse out
the cooking chamber.
User manual 118

Combi steamer
Convotherm 4 floor-standing units
Serial no.
Item no.
Order no.
© 2016 Manitowoc Foodservice Inc. except where explicitly stated otherwise. All rights reserved. 9761694_03 ENG 04/16

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Combi steamer Read instructions before use

Convotherm 4 floor-standing units

Your meal. Our mission.

2 Design and function 15

3 For your safety 21

6 Servicing procedures 106

1.1 EC Declaration of Conformity for electric appliances

Validity of Declaration of Conformity

This Declaration of Conformity applies to the following electric appliance models:

C4 12.20 ES C4 20.10 ES C4 20.20 ES

Declaration of Conformity with directives

Compliance of electric appliances with standards

Authorized body for documentation

Ralf Klein pp Lutz Isenhardt pp Gisela Rosenkranz

1.2 EC Declaration of Conformity for gas appliances

Validity of Declaration of Conformity

This Declaration of Conformity applies to the following types of gas appliances:

C4 12.20 GS C4 20.10 GS C4 20.20 GS

Declaration of Conformity with directives

Compliance of gas appliances with standards:

Type examinations carried out

Notified body for gas testing and electrical safety:

Authorized body for documentation

Ralf Klein pp Lutz Isenhardt pp Gisela Rosenkranz

Environmental protection procedures

We observe the following procedures:

Join us in our commitment to protect the environment.

1.4 Identifying your combi steamer

Layout and structure of the type plate on electric appliances

Appliance size ■ 12.20 (5)

Layout and structure of the type plate on gas appliances

Type plate Additional plate Name

1.5 Structure of customer documentation

Topics in the installation manual

Topics in the user manual

1.6 Essential reading relating to safety

Parts of this document that must be read without fail

Hazard symbol Meaning

Form of warning signs

Hazard level Consequences Likelihood

Death / serious injury (irreversible) Potential risk

Minor injury (reversible) Potential risk

NOTICE Damage to property Potential risk

1.7 About this user manual

Who should read this manual

Name of target group Tasks

May also perform all user actions if applicable.

Chapters in the user manual

Chapter/section Purpose Target

Chapter/section Purpose Target

Notation for decimal points

A decimal point is always used in order to achieve international standardization.

2 Design and function

2.1 The functions of the combi steamer

Standard cooking methods

Special cooking methods

The regenerating operating modes

Cooking profiles and cookbook

Oven cleaning for an easyTouch appliance