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    Ankit
    The document discusses root cause analysis and its importance in business problem solving. It defines root cause analysis as identifying the underlying cause of an issue by following processes and tools to find the fundamental source of the problem. Root causes are different than superficial symptoms - they require formal analysis to uncover. The document also provides examples of symptoms and their potential root causes, such as high attrition rates being caused by not hiring the right people, and social media campaign failures being caused by targeting the wrong platforms. Overall, root cause analysis is presented as a rigorous method for solving problems by determining the true causes rather than just quick fixes that only address surface-level symptoms.

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    Home Assignment

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    Ankit
    17 views2 pages
    The document discusses root cause analysis and its importance in business problem solving. It defines root cause analysis as identifying the underlying cause of an issue by following processes and tools to find the fundamental source of the problem. Root causes are different than superficial symptoms - they require formal analysis to uncover. The document also provides examples of symptoms and their potential root causes, such as high attrition rates being caused by not hiring the right people, and social media campaign failures being caused by targeting the wrong platforms. Overall, root cause analysis is presented as a rigorous method for solving problems by determining the true causes rather than just quick fixes that only address surface-level symptoms.

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    The document discusses root cause analysis and its importance in business problem solving. It defines root cause analysis as identifying the underlying cause of an issue by following processes and tools to find the fundamental source of the problem. Root causes are different than superficial symptoms - they require formal analysis to uncover. The document also provides examples of symptoms and their potential root causes, such as high attrition rates being caused by not hiring the right people, and social media campaign failures being caused by targeting the wrong platforms. Overall, root cause analysis is presented as a rigorous method for solving problems by determining the true causes rather than just quick fixes that only address surface-level symptoms.

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    Download as docx, pdf, or txt
    17 views2 pages

    Home Assignment

    Uploaded by

    Ankit
    The document discusses root cause analysis and its importance in business problem solving. It defines root cause analysis as identifying the underlying cause of an issue by following processes and tools to find the fundamental source of the problem. Root causes are different than superficial symptoms - they require formal analysis to uncover. The document also provides examples of symptoms and their potential root causes, such as high attrition rates being caused by not hiring the right people, and social media campaign failures being caused by targeting the wrong platforms. Overall, root cause analysis is presented as a rigorous method for solving problems by determining the true causes rather than just quick fixes that only address surface-level symptoms.

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    of 2

    Ankit Gupta SECTION-A

    21PGDM056

    Home Assignment

    Section-A:-Summarize various concepts used in the Article in points (As per your
    understanding)

     The main aim of this article is to fix the root cause and think beyond symptoms to solve real business
    problems like the challenge must be viewed as a strategic facilitator for continuous development and an
    opportunity to improve the organization by a leader. In order to solve a serious business problem, we
    must think beyond the symptom and identifying and resolving the problem's root cause.
     Getting to the root cause has superficial layer (little or no analysis required) and fundamental layer
    (formal analysis required).
     Root cause intermediate causes  problem symptoms.
     In business, there are symptoms, and when things go wrong, it's critical to dig beyond the result and
    uncover the source.
     Root Cause Analysis: 
    A 'root cause analysis' (RCA) is used to identify long-term solutions to business problems.
    Leaders that make the effort to find the true 'cause' will improve and propel the firm forward– farther,
    faster, and with better results.
    The 'root cause analysis' technique provides a structure for making sure nothing is missed, as well as a
    foundation for better decision-making.
     Leader’s Problem-solving strategy-

    1. Break down Silos requires the enabling of a boundary-less organization whose culture is focused on a
    healthier whole.
    2. Open-minded People are people working together to make the organization and people it serves better.
    3. Solid Foundational Strategy is taking enough time to step back and assess the situation and the
    opportunities that each problem represents.
    4. Transparent Communication is needed to the root of the matter.

     Approach for root cause fix-


    Corrective action:
    Emphasize on determining the problems of the root cause. Once the root cause has been identified, the
    next step is to determine how to fix it.

    Adaptive action: 
    Emphasize on the problem's negative consequences and take adaptive measures to mitigate them. Stop-
    gap measures or workarounds are what they're called.

     Organizations must improve their ability to apply the rigor of a 'root cause' study to solve problems.
    Section-B:-Define the relevance of Root Cause Analysis in Business Problem Solving

    It’s the actual underlying cause not just the quick fix which only deals with the symptoms which is
    common and widely used method for determining why an issue happened.
    It aims to uncover the fundamental cause of an issue by following a sequence of processes and using
    associated tools to identify the source of the problem.

    Root cause analysis determines-


     What happened?
     The cause of the incident.
     What you can do to lessen the chances of it happening again.

    Section-C:-Give examples of  Symptoms and its Root Causes by your own.

    1. Symptom: High attrition rate.


    Root cause: Not hiring the right people. 

    2. Symptom: Depression.
    Root cause: The inability to address issues or meet demands causes stress, which is a significant
    cause of depression.

    3. Symptom: Child labor.


    Root cause: Extreme poverty.

    4. Symptom: Social Media Campaigns Fail.


    Root cause: Targeting The Wrong Social Media Platform.

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