A single platform
for all your facilities
management needs
Why choose FacilityBot?
Digitize all your facilities management processes
Maintain a Single-Source of Truth
Extract productivity savings from all processes
Delight and impress building occupants with an
elevated level of service
Simplify and automate processes
Integrate with IOT sensors and other systems
Analyze data and automate reporting
Capture evidence and be audit ready
Scan to Download
+ 65 9748 0484 https://facilitybot.co
More Than
A CMMS System
FacilityBot is the world's first messaging-first
smart facilities management system. By re-
imagining facilities management processes
starting from the perspective of the building
occupant, FacilityBot combines the rich
functionality of cutting-edge CMMS systems
with seamless interactions with building
occupants.
Deployed in properties
of all types
Suitable for commercial, industrial,
residential, educational, and government
properties; and hotels, hospitals, retail
chains, distributed locations, campus
locations and even property portfolios.
Engage building users with
the best Facilities
Management chatbot
REQUESTS RESOLVED
Checklists Completed
messages sent
36,000 140,000 200,000
Mobile and
Messaging First
FacilityBot's various cloud-based system components are designed to
make interaction as convenient as possible for all users
Multiple channels for Administrators and Managers
Responders are Mobile
Requestors get real time views of all
activities Responders use the FacilityBot
Requestors (Building occupants)
mobile app or the FacilityBot web
use their preferred messaging Administrators and Managers use portal
app, the FacilityBot webchat the FacilityBot web portal.
widget, FacilityBot web portal,
or the FacilityBot mobile app; or
scan unique QR codes to bring
up webforms.
a great User Experience
By focussing on providing a great
user experience, FacilityBot
Minimizes the need for training
Maximizes usage by all parties
Shortens deployment time
FacilityBot has delighted more than
6000 users
National Design Centre Fairmont Singapore
Facility Manager Director of Facilities
FacilityBot is quite versatile
versatile.. Easy to use for We have implemented FacilityBot to
our users. The financial tracking system and manage the defect rectification progress
maintenance checklist helps a lot in after completion of major projects by
tracking of works and reduces the use of multiple Contractors. We have found the
paper.
paper. system easy to use
use..
Engie Services Singapore Operations Manager
IT Manager Gary T
Compared to other available solutions in FacilityBot's support team responds
the market, we find FacilityBot innovative quickly and they are able to help you
and very easy to set up and use. The link to customize accordingly to our needs. They
messaging platforms like Telegram makes are patient and have awesome product
it super easy to make fault reports. knowledge.
The Best Integrated Facility Solution
“Facilitybot is a one-stop solution that integrates and automates
different elements of facility management into one synchronized
platform.”
At FacilityBot, we aim to help our
clients implement Smart Facilities
Delivered via
Management as quickly and seamlessly
as possible. We strive to cut through all
One Simple Subcription
purchasing and implementation barriers
to achieve this.
Cloud-Based SaaS
Use FacilityBot anywhere in the world. There is
no on-premise installation needed. Getting
started could not be easier!
Easy to Set Up and Use
FacilityBot can literally be deployed in minutes
! All configuration is designed to allow self- One Simple Subscription,
service setup, supported by a comprehensive
knowledge base.
No Hidden Costs
FacilityBot’s pricing is simple and transparent.
There are no setup fees or hidden costs. We
know complicated pricing makes for lengthy
sales cycles. We want to deploy as quickly as
Highly Configurable
possible to help automate your processes.
All features are configurable by the
administrator. this means changes in
workflows can be easily accommodated
Secure
without requiring the assistance of customer
support. We handle all cloud security provisions,
including app security, access control,
infrastructure and endpoint security - so you
don't have to! More details at:
https://facilitybot.co/resources/security-status
Open to Integrations
Integrations between different systems to
make processes seamless are an important
component of Smart Facilities Management.
Therefore, FacilityBot is structured to be open
to integrations, with an open library of A PIs
and pre-integrations.
Rich Functionality
FacilityBot's modules serve all your facilities management needs and more!
Fault Reporting Asset Management
Core Maintenance Service Requests QR Code Web Forms
Checklists
Status, response times
CSV and PDF exports
Reporting and Data
and other charts
Metabase Integration
Analytics
Configurable KPIs
Automated assignment
Automated surveys
of requests
Workflow Automation Automated expenditure
Automated alerts approval requests
Hotdesking Common Facilities
Value Added Services Booking
Visitor Management
Procurement Schedule of Rates
Procurement and
Expenditures Expenditures
Building Occupant
Automated FAQs
Multi Language
Broadcasts
Automated Sentiment
Engagement
Surveys Analysis
Property Portfolio Property Portfolio
Portal
Management
Core Maintenance
Digitize and Automate all your Facilities Fault Reporting
Management Processes
Requestors report faults through their
preferred messaging channel
Faults are immediately ticketed as
requests and automatically assigned
Helpdesk productivity is greatly increased
as there is no need to answer calls,
coordinate between requestors and
responders, and manually assign tasks
Checklists Service Requests
Digitize all paper checklists for scheduled Handle requests of any type including soft
and preventive maintenance services such as event management,
reception and mail room requests
Easily create new checklists or start with
our checklist library FacilityBot's in-built form builder makes
configuration easy
Attach photos or videos as evidence of
checklist completion Requestors use the same messaging
channel
Easily retrieve completed checklists for
audit checks Service request workflow can be
automated in the same way as fault
reports
Reduce helpdesk tasks by 90%
Go green by eliminating paper checklists
Core Maintenance
Digitize and Automate all your Facilities
Management Processes
Asset Management
Easily maintain details of all assets
Attach notes and documents such as manuals
and warranties to assets
Monitor the maintenance history of each asset by
linking fault reports and checklists
Generate asset QR codes that can be pasted on
assets for easy asset linking.
Scan QR codes for asset stock taking
QR Code Web Forms
Generate unique QR codes for specific forms,
locations or assets
Requestors scan QR codes to easily report issues
regarding that location or asset through their
mobile phone browser
Great for toilet feedback forms without having to
install tablets
Eliminate the need for maintenance
hotlines and voice calls
Increase building occupant system usage by 5x
Reporting and Data Analytics
Easily view detailed or aggregated data.
Minimize manual reporting.
Status, response times
and other charts Configurable KPIs
FacilityBot auto-generates popular Configure response time thresholds
charts and tables such as average according to outcome-based Service
response times, status, location and Level Agreements
request type breakdowns FacilityBot will automatically compute
Click through on specific numbers in the percentage achievement for each
tables to show the detailed data K PI
underlying the numbers
Metabase Integration CSV and PDF exports
Leverage Metabase, a powerful business Export CSV files or various tables in
intelligence software, to configure your FacilityBot for further processing if
customized charts and dashboards needed
Generate a unique link to share the Export PDFs for each Request or
dashboard with management Checklists if required for filing or
reporting
Reduce reporting workloads by 50%
Make 5x more data driven decisions
Workflow
Automate frequent workflows so work can happen even
Automation when you are sleeping
Automated Assignment of Requests
Requests can be automatically assigned to the correct
Responder based on request type, location and priority
Requests can be automatically escalated if not attended to
within specified time thresholds
Automated Alerts
Responders can be alerted when tasks are assigned to them
through email, push notifications, and SMS if needed
Responders can be alerted when bookings are made
Automated Expenditure Workflows
Expenditure requests can be automatically created when
Schedule of Rates responses are received
Emails can be automatically sent to approvers based on
specific expenditure thresholds
Automated Surveys
Surveys can be customized and automatically sent to
Requestors upon completion of the request
Automating frequent workflows could reduce
coordination workloads by 50%
Value Added
Services
Building occupants want to do more than just report issues. Why not
allow them to perform these functions through the same convenient
messaging channel?
Hotdesking Common Facilities Booking
Support the new normal of hybrid
Allow building occupants to book meeting
working
rooms, function rooms, tennis courts, shared
Easily set up new Zones with floor plans. vehicles, or any other common facilities
Import the list of desks and place desks
Easily set up new common facilities with
on the floor plan
images and availability periods
Building occupants use the same
View all bookings made by building occupants
preferred messaging channel to view
Zone floor plans, book their desired
Visitor Management
hotdesks and also see where their
colleagues are sitting
Allow building occupants to invite visitors to
their offices and residences
Easily configure the fields that occupants
should fill up before the visit
Easily configure the email content that will be
sent to visitors when they are invited
FacilityBot is one platform with multiple
functionalities. Subscribing individually
to separate systems may cost 5x more.
Support hybrid workplaces using a
single "super-app".
FACILITY
REPORT
DETAILS
Procurement
and Expenditures
Managing procurement and expenditures is an important part of a Facilities
Manager’s role. Let FacilityBot digitize and track these processes, and link them to
the underlying maintenance activities
Procurement
Manage your list of 3rd party vendors
Generate and send Request for Quotation
emails to all invited vendors
Invited vendors will be able to submit their
quotations via a link within the email
All quotations will be collated and available
for viewing by designated RFQ managers
Expenditures
Create ad-hoc expenditure requests or
generate them from fault reports, service
requests and submitted quotations
Track the expenditure approval process by
sending expenditure approval emails to
approvers
Track all expenditures based on location,
request types, assets or cost centres or
vendors
Schedule of Rates
Create or import schedule of rates with
pre-approved 3rd party vendors
Assign requests to these vendors and they can
respond with a quick quote by selecting the
appropriate line item and quantity for the work to
be performed
Track details of work performed by each 3rd party
vendor
Data-driven vendor selection and
management could save 20% of routine
maintenance costs
Building
Occupant Engagement
Providing the best building occupant experience is what truly differentiates facilities
and property managers
Automated FAQs
Populate frequently asked questions
and responses
Let the artificial intelligence powered
chatbot respond automatically to FAQ
messages with text, images or weblinks
Great for the first level of customer
self-help so responders need not attend
to simple requests
Automated Sentiment Analysis M ulti-Language
FacilityBot will use natural language R equestors can message with FacilityBot
processing to determine the sentiment of all in any language and FacilityBot will
requestors based on the tone of the trigger the appropriate FAQ response or
messages that they send to FacilityBot functionality just as if the requestor
messaged in English
Surveys
B roadcasts
Configure custom surveys and send them to
building occupants for general feedback, Send ah-hoc message broadcasts to
workplace health, air quality or any other building occupants
topic
Trigger surveys immediately on completion
of requests
Collate and analyze survey results Delight and impress your customers
with the new level of engagement
without additional human resources
Property
Portfolio Management
For facilities managers operating multiple sites,
aggregating and comparing data over multiple sites
allows better management oversight and can reveal Property Portfolio Portal
many actionable insights
For facilities managers or building owner
who manage multiple sites, getting an
overarching view of the day-to-day
operations of each site can be a tedious
challenge
By deploying FacilityBot over multiple
sites, all data collated will be structured
in the exact same way, allowing easy
aggregation of data
The aggregated data can be viewed in
real-time through the Property Portfolio
Portal
Allowing flexible configurations at each site while
maintaining an overarching view at HQ has never been easier!
Open to
Integrations
Pre-Integrations
FacilityBot can be the backbone workflow
system for facilities management. By FacilityBot is already pre-integrated with
integrating sensors and other IOT devices, people counting sensors, ammonia detectors
requests can be triggered automatically and and other Smart Toilet sensors; and access
Responders alerted to investigate control systems
Once the hardware sensors are installed,
linking to and configuring FacilityBot is easy
APIs
A full set of API documentation is available
at facilitybot.co
Clients can use these API to create their own
custom integrations
To implement Smart Facilities
Management, start with a backbone
workflow management system that is
open to integrations
SME Go Digital
Pre-approved
FacilityBot is an SME Go Digital pre-approved
solution. Eligible Singapore-based SME clients
may receive an 80% PSG Grant support for
their FacilityBot subscription
Please refer to https://blog.facilitybot.co/facilitybot-smes-go-digital/ for more information
