Notes Airline & Airport Marketing Management
Notes Airline & Airport Marketing Management
Notes Airline & Airport Marketing Management
Management
By Paniraj Murthy
Nextstep Institute of Logistics & Aviation
Bangalore
What is Marketing ?
Marketing describes a complete philosophy for running a
business, based on the meeting of well- researched, well-
understood and genuine customer requirements.
The marketing mix refers to the set of actions, or tactics, that a company uses to promote its brand or product in the
market. The 4Ps make up a typical marketing mix - Price, Product, Promotion and Place. However, nowadays, the
marketing mix increasingly includes several other Ps like Packaging, Positioning, People and even Politics as vital mix
elements.
Marketing Principle
What Are Marketing Principles?
• Product
• Price
• Place
• Promotion
• People
• Process (or Positioning)
• Physical Evidence (or Packaging)
The classic principles of marketing, known as the 4 Ps, were initially defined several decades
ago by a marketing professor at Harvard University. These principles — which consist of Product,
Price, Place and Promotion — can be traced all the way back to the 1940s, and make up the set
of resources that a company should use to market itself to its target audience.
While most people recognize the 4 Ps model, some use a version of these marketing principles
that’s geared more toward consumers: Consumer, Cost, Convenience and Communication.
20 years later, researchers revisited these marketing principles and lengthened the list, creating 7 Ps in total.
People, Process (or Positioning) and Physical Evidence (or Packaging) were added to the classic principles of
marketing.
Since the first 4 Ps are more applicable to tangible products, these additional principles are helpful for service-
based businesses. In some cases, people add even more principles — such as Productivity and quality, or
partners.
The 7 Ps should serve as a guide to help figure out the best marketing strategy for your business. These
principles will help you make decisions about what to sell, who to sell it to and how to retain customers.
Ultimately, they can leave a positive impact on your bottom line.
How do you attract customers in 2022?
Here are what I consider the top five ways to attract
your ideal client in the new year.
1.Visual Strategy. In our day and age, most first
impressions happen online. ...
2.Think Micro. Contrary to popular belief, big followings
are not always better. ...
3.Be Relatable. ...
4.Showcase The Value. ...
5.Utilize Reels And TikTok.
What is airline marketing?
An airline marketing strategy is an overall business plan that aims to
reach prospective consumers and turn them into customers of the
services as well as keep existing customers engaged. When systematically
planned, the strategy covers the 4 P’s / 7P’s of
As in any other industry, airline advertising and marketing strategies
revolve around a value proposition. For example, Decan – an low-cost
carrier – has a value proposition that sounds like this “low fares airline.”
And it perfectly communicates to the customers what the company
stands for and how it operates.
The high-level goal of a marketing and advertising strategy for any airline
is to achieve a winning advantage over competitors by understanding the
needs of customers and adjusting the tactics to meet those needs. We’ll
discuss some of the marketing strategies adopted by airlines that help
increase their revenue and stay afloat.
Application of Marketing Principle to Airline
Management