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    Secretary PDF

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    maggie mukisa
    Margret Mukisa is a dedicated customer service professional based in Dubai with experience in secretarial work, administrative support, and personal assistance. She has strong skills in areas like scheduling, communications, record keeping, digital file management, and office administration. Her work history includes roles as a personal secretary, personal assistant, and secretary where she provided services like managing correspondence, travel arrangements, meeting coordination, and more.

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    © All Rights Reserved
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    Secretary PDF

    Uploaded by

    maggie mukisa
    19 views2 pages
    Margret Mukisa is a dedicated customer service professional based in Dubai with experience in secretarial work, administrative support, and personal assistance. She has strong skills in areas like scheduling, communications, record keeping, digital file management, and office administration. Her work history includes roles as a personal secretary, personal assistant, and secretary where she provided services like managing correspondence, travel arrangements, meeting coordination, and more.

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    Margret Mukisa is a dedicated customer service professional based in Dubai with experience in secretarial work, administrative support, and personal assistance. She has strong skills in areas like scheduling, communications, record keeping, digital file management, and office administration. Her work history includes roles as a personal secretary, personal assistant, and secretary where she provided services like managing correspondence, travel arrangements, meeting coordination, and more.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    19 views2 pages

    Secretary PDF

    Uploaded by

    maggie mukisa
    Margret Mukisa is a dedicated customer service professional based in Dubai with experience in secretarial work, administrative support, and personal assistance. She has strong skills in areas like scheduling, communications, record keeping, digital file management, and office administration. Her work history includes roles as a personal secretary, personal assistant, and secretary where she provided services like managing correspondence, travel arrangements, meeting coordination, and more.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    M MARGRET MUKISA

    +971545740998 [email protected] Dubai, UAE

    SKILLS PROFESSIONAL SUMMARY


    • Employee timesheet Dedicated Customer Service professional with knowledge of service delivery and proven
    processing multitasking abilities. Committed to maintaining professional relationships to increase
    • Database administration profitability and drive business results.
    • Business correspondence
    • Documentation and
    control WORK HISTORY
    • Credit and collections February 2022 - September 2022
    • Report Development Personal Secretary
    Secretary, Daoversal capital , Dubai
    • Social media knowledge
    • Travel planning
    • Managed phone and email correspondence and handled incoming and outgoing mail and
    • Meeting arrangements
    faxes.
    • Administrative and report
    • Supported company leaders by managing budgets, scheduling appointments and
    writing skills
    organizing itinerary.
    • Customer support
    • Liaised between clients and vendors and maintained effective lines of communication.
    • Technical Support
    • Organized logistics and materials for each meeting, arranged spaces and took detailed
    • Managing purchasing
    notes for later dissemination to key stakeholders.
    activities
    • Surpassed team goals by partnering with colleagues to implement best practices and
    • Payment posting
    protocols.
    • Organization
    • Increased office participation in special events by creating newsletter with detailed
    • Inter-office
    calendars and other office updates.
    communications
    • Built and maintained excellent customer relationships through timely response to
    • Digital File Management
    inquiries and going above and beyond to accommodate unusual requests.
    • Office administration
    • Answered and managed incoming and outgoing calls while recording accurate messages
    • Logging call information
    for distribution to office staff.
    • Inbound phone calls
    • Created and implemented standard operating procedures for records handling.
    • Prioritization and
    • Facilitated timely delivery of special projects to meet organizational and departmental
    Proposal writing skills
    objectives.
    • Multi media
    understanding
    • High degree of multi- July 2020 - January 2022
    tasking and Personal Assistant
    Assistant, Kobo logistics limited , Kampala
    • Time management • Attended meetings, took notes and tracked action items.
    capability • Coordinated international and domestic travel logistics including flight itineraries, hotel
    • Integrity and reservations and car services.
    professionalism • Communicated with internal departments, vendors and contractors to discuss schedules,
    • Team leadership and project requirements and upcoming appointments.
    Decision-making • Served as point of contact between clients and managerial staff.
    • Proficient in all Microsoft, • Provided multifaceted services to professionals by managing mail, scheduling
    Filing and appointments and other administrative tasks.
    • Bookkeeping • Documented and distributed meeting notes to identify, analyze and improve workflows.
    • Excellent written and • Collaborated in cloud environments such as Trello and Google Workspace.
    verbal communication • Maintained and organized all shared drives, documents and spreadsheets in Google
    skills  Workspace.
    • Updated spreadsheets and created presentations to support executives and boost team
    productivity.
    keytools
    • Microsoft office January 2016 - August 2017
    • CRM software Secretary , Hegle Computer Consulting &IT Support Services Ltd, Kampala
    • Canvas
    • Responded to emails and other correspondence to facilitate communication and enhance
    • quillbot
    business processes.
    • wordpress
    • Updated spreadsheets and created presentations to support executives and boost team
    • Printing
    productivity.
    • Social media apps
    • Composed inter-office correspondence and provided product and service information to
    • Google apps
    customers.
    • Grammarly
    • Handled daily scheduling tasks and provided administrative support for entire
    department.
    • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
    • Maintained electronic filing systems and categorized documents.
    • Recorded daily financial transactions using Quickbooks and handled payments of
    accounts.
    LANGUAGES • Provided onboarding and training for new support staff.
    • Reviewed and balanced daily bank deposits and deposit report.
    English
    English: • Screened visitors and issued badges to maintain safety and security.
    Master or proficient (C2) • Provided clerical support to company employees by copying, faxing and filing documents.
    • Offered technical support and troubleshot issues to enhance office productivity.
    Afrikaans
    Afrikaans:
    Native Language
    Chinese (Mandarin)
    (Mandarin): EDUCATION
    Intermediate (B1) October 2021
    Bachelor , Mechanical design structure and automation
    Jiangsu Normal University
    University, Xuzhou , China

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