HBO Midterm Reviewer

Republic of the Philippines
OCCIDENTAL MINDORO STATE COLLEGE

Labangan, San Jose, Occidental Mindoro
Website: www.omsc.edu.ph Email address: [email protected]
Tele/Fax: (043) 457-0231
College of Business, Administration and Management
BACHELOR IN PUBLIC ADMINISTRATION

HUMAN BEHAVIOR AND ORGANIZATION REVIEWER
• ETHICS refers to the set of moral choices a person makes based on what he or she
ought to do.
• PERCEPTION deals with values ways in which people interpret things in the outside
world and how they act on this bases.
• HUMAN BEHAVIOR refers to the physical actions of a person that can be seen or heard
such as smiling or whistling. With his thoughts, feelings, emotions, and sentiments, the
person exhibits behaviors similar or different when he is in or out of organizations.
• PERSONALITY is a characteristic way of thinking, behaving and feeling embraces
moods, attitudes and opinions, the most expressed in interactions with other.
• PERSONAL GROWTH a person who strives to know himself better is entering the
realms of intrapersonal intelligence, which is a very useful type of intelligence for one
who wants to achieve his personal goals.
• CULTURE refers to the learned and shared ways of thinking and acting among a group
of people or society.
• ORGANIZATIONAL BEHAVIOR describe how people behave under a variety of
conditions, and understand why people behave as they do.
• GENERATION X considered the bridge between boomers and millennial.
• BEHAVIORISM theory indicates that a person can be trained to behave according to the
wish of the trainer.
• ETHICAL BEHAVIOR refers to behavior that is accepted as morally “good” and “right” as
opposed
• EMPOWERMENT means giving someone the power to do something.
• SELF REGULATION refers to the ability to calm down anxiety, control impulsiveness,
and react appropriately to anger.
• The bottom line in human relation today is CARING and TRUST.
• EMPATHY refers to the ability to respond to the unspoken feelings of others.
• SPATIAL intelligence component enables people to perceive and manipulate images in
their brain and to re-create them from memory, such as in making graphic
designs.
• MULTIPLE INTELLIGENCE refers to people know and understand the world in distinctly
different ways, or look at it through different lenses.
• MILLENIAL is also known as digital natives and the first truly global generation because
they share the same values in all countries thanks to globalization and their connection
through the Internet.
• LOGICAL MATHEMATICAL This intelligence component covers abstract thought,
precision, counting, organization, and logical structure, enabling the individual to see
relation between objects and solve problems such as those in algebra and actuarial
concerns.
• CONSISTENCY refers to the measure of whether an individual responds the same way
across time.
• SELECTIVE PERCEPTION happens when a person selectively interprets what he sees
on the basis of his interests, background, experience, and attitudes.
• DEMOGRAPHIC DIVERSITY refers to differences in background factors about the work
force that help share worker attitudes and behavior.
• HALO EFFECT occurs when one attribute of a person or situation is used to
develop an overall impression of the person or situation.
• INDIVIDUAL DIFFERENCES are variation how they respond to the same situation based
on personal characteristics.
• A person who is much adept in the performance of his work may be successful up to a
certain extent, but he will require another skill to make other people believe that
he should be more successful than his current achievement – DEVELOPMENT OF
PEOPLE SKILLS
• HUMAN BEHAVIOR IN ORGANIZATION refers to the full range of physical and
emotional behavior that human engages in; biologically, socially, intellectually, etc.
• DISTINCTIVENESS is a function of comparing a person’s behavior on one task with that
person’s behavior on other task.
• EXTRAVERSION is the personality factor describing someone is sociable, gregarious,
and assertive.
• ATTRIBUTION THEORY is the process by which people ascribe causes to the behavior
they perceive.
• SELF-MONITORING BEHAVIOR reflects a person’s ability to adjust his or her behavior
to external, situational or environmental factors.
• OPERANT CONDITIONING is a type of learning where people learn to repeat behaviors
that lead to uncomfortable outcomes.
• ORGANIZATIONAL ETHICS are moral principles that define right or wrong behavior in
organization.
• CLASSICAL CONDITIONING is a type of learning in which a stimulus acquires the
capacity to evoke a response that was originally evoked by another stimulus.
• ORGANIZATIONAL CULTURE is the set of values, beliefs, and norms that is shared
among members of an organization.
• SOCIAL LEARNING is the process of observing the behavior of others, recognizing its
consequences, and altering behavior as a result.
• EMOTIONAL INTRLLIGENCE refers to qualities such as understanding one’s feelings,
empathy for others and the regulation of emotion to enhance living.
• COMPONENTIAL INTELLIGENCE is the traditional type of intelligence needed for
solving difficult problems with abstract reasoning.
• EXPERIENTIAL INTELLIGENCE is the type of intelligence that is required for
imagination and combining things in novel ways.
• CONTEXTUAL INTELLIGENCE requires adapting to, selecting, and shaping our real-
world environment.
• APTITUDE is the he capacity of a person to learn or acquire skills.
• The concept of emotional intelligence or emotional quotient (EQ) was introduced by
DANIEL GOLEMAN
• ELTON MAYO concluded that social interaction is a factor for increased productivity.
• B.F SKINNER concluded that when people receive a positive stimulus like money or
praise for what they have done, they will tend to repeat their behavior.
• SIGMUND FREUD believed that irrational motives make up the hidden subconscious
mind, which determines the major part of people’s behavior.
• CARL ROGERS believes that people should acquire their own values and attitudes
rather than be committed to a fixed set of prescribed goals.

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Republic of the Philippines

OCCIDENTAL MINDORO STATE COLLEGE

College of Business, Administration and Management

BACHELOR IN PUBLIC ADMINISTRATION

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