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MUKESH BHARDWAJ

HOUSE NO. 45, JAI VI HAR, NAJ AFGARH, NEW DEL HI-110043
MOBILE – +91 8744972906
EMAIL: VIKASD [email protected] M

Career Objective
Secure a responsible career opportunity to fully utilize my training and skills, while making
a significant contribution to the success of the company. A highly organized and hard-
working individual looking for a responsible position to gain practical experience. To make
use of my interpersonal skills to achieve goals of a company that focuses on customer
satisfaction and customer experience.

Academic Qualifications
Examination College/School University/Board Percentage Marks Year
B.COM IGNOU IGNOU Awaiting Results 2021

Senior RMPS CBSE 54% 2014


Secondary
Examination
Higher Dhruv Public CBSE 46% 2016
Secondary School
Examination

Work Experience

Working as a Membership Sales Consultant

⮚ “Fitness First” India Private Limited, South Point Mall, Gurgaon.

Job Responsibilities:

● Giving best class service to the members in order to get references.


● Calling on those references, discussing mini needs and booking appointments.
● Brief need analysis, understanding their fitness goals and motivate them.
● Assigning the proper Trainer and Nutritionist for their sessions.
● Monitoring the Assessment and Re-assessment sessions.
● Doing the follow ups for service and experience feedback.
Worked as a Business Development Support Associate

⮚ “FITPASS India Pvt. Ltd.”, Jhandewalan, New Delhi.

Job Responsibilities:

● Connecting with partnered fitness studios to maintain long-term relationships


and address their concerns.
● Imparting basic training to on-boarded service professionals on how to use
FITPASS to their maximum advantage - Website, App, CRM.
● Creating Partner Profiles on existing CRM.
● Regularly updating details for the gyms and fitness studios in case of any changes
in schedules, location, facilities provided, management, etc.
● Ensure the partners are well versed with the process, systems, quality parameters
resulting in the best customer experience.
● Maintain reports of all partner details.
● Ensure seamless workout experience for all FITPASS members.
● Reach out to at least 100 partners on a daily basis.
● Ensure QR codes are updated and placed at all partner locations.
● Ensure partner payments are processed on time.

Personal Details

Date of Birth : 08.08.1998


Nationality : Indian
Marital Status : Unmarried
Language Known : English & Hindi
Hobbies : Love to watch Anime.

I certify that all the information provided is correct and I authorise the health centre
to use it. I understand that this information will be used to determine my eligibility
for the opening in your prestigious organisation.

Date:

Mukesh Bhardwaj Place:

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