1 1

Identify the type of organisational structure which

facilitates occupational specialization.
a. Functional structure
b. Horizontal structure
c. Formal structure
d. Divisional structure
2 A worker directly contacts the CEO of the company with a 1
complaint regarding working conditions in the factory. Which of
the following principles is being violated by the worker?
a. Order
b. Equity
c. Unity of command
d. Scalar Chain

3 A worker directly contacts the CEO of the company with a 1

complaint regarding working conditions in the factory. Which of
the following principles is being violated by the worker?
a. Order
b. Equity
c. Unity of command
d. Scalar Chain

4 1
A shift of preference from fried snacks to roasted snacks has
been welcomed as an opportunity by the roasted snacks
company,while fried snacks companies take it as a
threat.Which feature of the business environment is being
highlighted?
a. Uncertainty
b. Complexity
c. Relativity
5 1
“Anyone can be called a manager irrespective of the
educational qualification possessed.”
Identify the characteristics of the profession that Management
does not fulfill in the statement being discussed above.
A. Ethical code of Conduct
 B. Professional Association
C. Restricted Entry
D. Service Motive
6 1
Maruti Udyog became the leader in the small car market
because it was the first to recognise the need for small cars.
Which importance of the business environment is highlighted
in the above case?
a. Helps in tapping useful resources.
b. Helps in coping with rapid changes.
c. Helps in identifying the opportunities and getting
First mover advantage.
d. Helps in improving performance
7. Investors, customers, competitors and suppliers come under…….. 1

a. General forces
b. Specific forces
c. Both General and specific forces
d. None of the above
8. 1
Name the process of working with and through others to
effectively achieve organizational objectives by efficiently
using limited resources in a changing environment.
A. Management
B. Coordination
C. Organising
D. Controlling
9. 1
Name the function of management which helps in the
formulation of future plans, in the light of the problems that
were identified and thus, helps in better planning in the
future period.
a. Planning
b. Organising
c. Directing
d. Controlling
10 1
Which of the following statements is false about Standards?
a. Standards should be achievable.
b. Standards should be set in precise qualitative terms
 c. Standards should be simple and easy to understand
for both short and for long term.
d. Standards should be flexible enough to be modified
when the need arises, in view of the changes taking
place both in the internal as well as external
environments.
11 1
………………….. is a process that initiates implementation of
plans by clarifying jobs and working relationships and
effectively deploying resources for attainment of identified
and desired results.
a. Planning
b. Organising
c. Staffing
d. Controlling
12. 1
Match the concept of marketing in Column I with their
respective definition in Column II
COLUMN – I COLUMN –II
A) Product Concept i. relates to maintaining
high quality of the product

B) Selling Concept ii relates to

satisfying customer
needs

C) Marketing Concept iii. relates to aggressively

persuading buyer to
purchase the product

A. i,ii,iii
B. ii,i,iii
C. iii,ii,i
D. i,iii,ii

13 1
is a number assigned to each transaction
 by the stock exchange and is printed on the contract note.
a. Client code number
b. Unique order code
c. Permanent account number
d. Depository participant number

14 1
Stock exchanges provide an opportunity to the investors to
invest and disinvest. Identify the related function of the stock
exchange.
a. Pricing of securities
b. Spread of equity cult
c. Providing liquidity and marketability to existing securities
d. Providing scope for speculation
15 1
Within three years of its existence, Rudraksh Limited has
created a very positive reputation about itself and its products
in the eyes of the general public by participating extensively in
various social welfare programs. Identify the component of the
promotion mix used by the company?
a. Advertising
b. Public Relations
c. Personal selling
d. Sales Promotion
16 1
Primary market and secondary
market:
a. Complement each other.
b. Control each other.
c. Function independently.
d. Compete with each other.

17 1
Identify the component of branding being depicted below:
 a. Brand name
b. Brand mark
c. Trademark
d. All of the above

18 1
While the product cause at the lower limit of the price for
a product the upper limit of price which a buyer would be
prepared to pay is decided by:
a. Utility and demand of the product
b. The marketing manager of the firm
c. The government
d. The competitors of the firm
19 1
The advertisement of a travel agency of Himachal
Pradesh states:
Visit - Jaipur city of Palaces, Visit Mysore city of gardens,
visit Mandi- choti Kashi.
What is being marketed by the travel agency through this
advertisement?
a. Place
b. Good
c. Service
d. Travel
20 1
It is a market for the creation and exchange of financial assets.
a. Financial Market
b. Money Market
c. secondary Market
d. Capital Market
21 3
Explain any three features of the concept that binds all the
functions of the management.
22 3
Some learning opportunities are designed and delivered to
improve the abilities, skills and abilities of employees
whereas some others are designed to help the growth of
individuals.
Identify and explain the two concepts discussed above.
23 3
Explain how controlling helps in:
i) Making efficient use of resources
 ii) Improving employees’ motivation

OR
Briefly explain the following:
a. Management by Exception
b. Critical Point Control
24 3
State any three functions of the Stock exchange.
OR
State the protective functions of the Securities Exchange
Board of India.
25 4
It is the process of searching out for prospective employees and
stimulating them to apply for the vacancies in the organization.
a) Identify the function of management involved in
above lines
b) Identify the concept involved in above lines
c) Explain any two steps in the process of the
function identified in part A.

OR
Pamela anticipated in the beginning of the financial year 2022-
23, that the company will need 60 additional persons to fill up
different vacancies.”
a. Identify and explain the step of the staffing process
carried out by Pamela .
b. Briefly explain the next two steps of the staffing process
which will be undertaken by Pamela.
26 4
What is the meaning of directing as a function of
management? Write three points of importance of directing
function.
OR
Name the element of the directing function of management
which is concerned with influencing the behaviour of others
so that they contribute to the betterment of the
organization.
Explain the different styles of the element of directing
identified above.
27 4
Trendz industries provides a free car, rent free accommodation
 and medical facilities to its director Mr. Ramesh.
a. Identify and explain the type of incentive given by
the company.
b. Explain any two other types of incentives of the
same category.
28 Briefly explain any four factors affecting the financing decision of 4
a company.
29 4
Explain any four factors affecting the working
capital requirement of a company.
30 4
By giving suitable examples, explain the following consumer
rights available to a consumer under consumer Protection Act
,2019.
a. Right to seek redressal
b. Right to Safety
31 6
Neerav decided to start a home furnishing business. He set the
target of earning 10% profit on sales in the first year. As a good
businessman, he was concerned about the future of the
business, which was uncertain. He gathered information that
the demand for home furnishing products was on rise .He used
this information as a basis for future planning. On the basis of
the identified information, he scheduled a meeting in the next
week to find out innovative ways to attain the set targets.
a. Identify and explain the function of the
management highlighted above.
b. Name the two steps of the process mentioned in
the above case.
c. briefly explain any two features of the function
identified in part (a).
OR
Planning involves huge costs and is a time consuming
process. In the light of this statement, explain four other
limitations of planning.
32 6
Monisha joined as CEO of Apeksh limited, a firm dealing in
computer hardware. On the first day, she addressed the
employees. She said that she believed that a company
 should have an employee suggestion system and she
wished to minimize employee turnover to maintain
organizational efficiency. She informed all employees that
she would ensure that all agreements were clear and there
was judicious application of penalties.
However, she said that she believed that lazy employees should
be dealt with sternly to send a message that everyone was
equal in the eyes of management. Also that she would want to
promote a team spirit of unity and harmony among employees,
which would give rise to a spirit of mutual trust and
belongingness among team members and eventually minimize
the need for using penalties. She told all present that the
interest of the organization should be given priority over the
interest of any individual employee.
By quoting the lines, Identify and briefly explain any three
principles of management given by fayol which Monisha
highlighted in her address to the employees.

OR
Explain the following techniques of management given by
F.W. Taylor.
a. functional foremanship
b. Standardization and simplification
c. Differential piece wage system
33 6
Transfer of authority by a superior to his immediate
subordinate is different from the dispersal of authority to the
lower levels of authority.
In the light of the above statement , identify the two
concepts involved and also write any four differences
between them.
34 6
It is considered to be an effective competitive weapon. In
conditions of Perfect competition , most of the firms compete
with each other on this concept in the marketing of goods and
services.
(a) Name the concept discussed above.
(b) Explain briefly any five factors influencing the
identified concept.