Infortis Pre - Interogation Task 1
Infortis Pre - Interogation Task 1
Infortis Pre - Interogation Task 1
Pre-Interrogation Assessment
2. Preparation
The next step is preparing for initial contact with a potential customer, researching the market
and collecting all relevant information regarding your product or service.
3. Approach
Next, make first contact with your client. This is called the approach. Sometimes this is a face-to-
face meeting, sometimes it’s over the phone. There are three common approach methods.
4. Presentation
In the presentation phase, you actively demonstrate how your product or service meets the
needs of your potential customer.
5. Handling objections
Perhaps the most underrated step of the sales process is handling objections. This is where you
listen to your prospect’s concerns and address them.
6. Closing
In the closing stage, you get the decision from the client to move forward. Depending on your
business, you might try one of these three closing techniques.
7. Follow-up
Once you have closed the sale, your job is not done. The follow-up stage keeps you in contact
with customers you have closed, not only for potential repeat business but for referrals as well.
Typically, sales and marketing are two distinct functions. Each has its unique journey
map that outlines the progress of a prospective customer. Marketing builds the
interest, and the bottom of its funnel marks the top of the sales funnel. Consequently,
the sales funnel is powered by marketing activities that generate awareness to create
product demand.
3.I will train myself to ignore any unpleasant feelings you might be experiencing.
4.I will stay focused on what the customer is saying and the business problem I am
assisting with.
5. Explain the sales funnel with a real time example or a case study.
Netflix -
Homepage: their homepage clearly explains their risk-free trial with a progress
bar/timeline design. They state that there’s no commitment with the free trial and
you can cancel anytime. They emphasize the risk reversal because Netflix is a
recurring charge.
Pricing Page: you can scroll right down to the FAQ section and find the pricing info.
By default, Netflix selects the Premium plan for you (which is a very smart move). You
can downgrade if you want though.
You have multiple payment options: gift card, credit card, and PayPal. All major credit
cards are accepted. You can also go back and edit the information so you’re not
locked in. There’s an emphasis on security which is great because people are naturally
risk-averse.
Netflix is simple. It’s very focused on the end consumer. And they answer consumer
questions cleanly and clearly with the least amount of text needed.
Deadline: 01/11/2022
Submission: