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Sentiment Analysis

Sentiment analysis identifies opinions and attitudes in text through analysis of emotion patterns. It is useful for social media monitoring to characterize consumer sentiment towards brands and determine if views are positive or negative. Sentiment analysis has been widely adopted in customer relationship management, especially for complaint management. Classifying sentiment in documents with multiple topics is challenging and less accurate than single topic classification.

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Murugappan Annamalai
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64 views

Sentiment Analysis

Sentiment analysis identifies opinions and attitudes in text through analysis of emotion patterns. It is useful for social media monitoring to characterize consumer sentiment towards brands and determine if views are positive or negative. Sentiment analysis has been widely adopted in customer relationship management, especially for complaint management. Classifying sentiment in documents with multiple topics is challenging and less accurate than single topic classification.

Uploaded by

Murugappan Annamalai
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Abstract

Mining is used to help people to extract valuable information from


large amount of data. Sentiment analysis focuses on the analysis and
understanding of the emotions from the text patterns. It identifies the
opinion or attitude that a person has towards a topic or an object and it
seeks to identify the viewpoint underlying a text span. Sentiment
analysis is useful in social media monitoring to automatically
characterize the overall feeling or mood of consumers as reflected in
social media toward a specific brand or company and determine whether
they are viewed positively or negatively on the web. This new form of
analysis has been widely adopted in customer relation management
especially in the context of complaint management. For automating the
task of classifying a single topic textual review, document-level sentiment
classification is used for expressing a positive or negative sentiment. So
analyzing sentiment using Multi-theme document is very difficult and the
accuracy in the classification is less. The document level classification
approximately classifies the sentiment using Bag of words in Support
Vector Machine (SVM) algorithm. In proposed work, a new algorithm
called Sentiment Fuzzy Classification algorithm with parts of speech tags
is used to improve the classification accuracy on the benchmark dataset
of Movies reviews dataset.

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