NCR 7452 Workstation

Release 4.0

Hardware User’s Guide

BD20-1373-C
Issue Q
The product described in this book is a licensed product of NCR Corporation.
MicroTouch is a registered trademark of MicroTouch.
NCR is a registered trademark of NCR Corporation.
Netware is a registered trademark of Novell, Inc.
Pentium is a registered trademark of Intel Corporation.
SoundFusion is a registered trademark of Cirrus Logic, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
 i

Preface
Audience
This book is written for hardware installer/service personnel, system
integrators, and field engineers.
Notice: This document is NCR proprietary information and is not to
be disclosed or reproduced without consent.

Safety Warnings
Servicing
Caution: This product does not contain user serviceable parts.
Servicing should only be performed by a qualified service technician.

Fuse Replacement
Caution: For continued protection against risk of fire, replace only
with the same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu,
remplacer la fusible avec une autre fusible de même type, seulement.

Power Supply Cord Used as Disconnect Means

Caution: The power supply cord is used as the main disconnect
device. Ensure that the socket outlet is located/installed near the
equipment and is easily accessible.
Attention: Le cordon d'alimentation est utilisé comme interrupteur
général. La prise de courant doit être située ou installée å proximité du
matériel et être facile d'accés.

Lithium Battery Warning

Caution: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type as recommended by the
manufacturer. Discard used batteries according to the manufacturer's
instructions.
ii

Attention: Il y a danger d'explosion s'il y a remplacement incorrect de

la batterie. Remplacer uniquement avec une batterie du même type ou
d'un type recommandé par le constructeur. Mettre au rébut les
batteries usagées conformément aux instructions du fabricant.

Battery Disposal (Switzerland)

Refer to Annex 4.10 of SR814.013 for battery disposal.

IT Power System
This product is suitable for connection to an IT power system with a
phase-to-phase voltage not exceeding 240 V.

Peripheral Usage
This terminal should only be used with peripheral devices that are
certified by the appropriate safety agency for the country of installation
(UL, CSA, TUV, VDE) or those which are recommended by NCR
Corporation.

Caution: DO NOT connect or disconnect a printer, keyboard, or any

other terminal-powered peripheral while the terminal is powered on.
Doing so may result in peripheral or system damage.

Environmental Consciousness
NCR is demonstrating its concern for the environment by designing an
intelligent power management system into this terminal that operates
efficiently whether the system is in a stand-alone or network
environment.

Grounding Instructions
In the event of a malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric
shock. This product is equipped with an electric cord having an
equipment-grounding conductor and a grounding plug. The plug must
be plugged into a matching outlet that is properly installed and
grounded in accordance with all local codes and ordinances. Do not
modify the plug provided – if it will not fit the outlet, have the proper
outlet installed by a qualified electrician. Improper connection of the
equipment-grounding conductor can result in a risk of electric shock.
 iii

The conductor with insulation having an outer surface that is green

with or without yellow stripes is the equipment-grounding conductor.
If repair or replacement of the electric cord or plug is necessary, do not
connect the equipment-grounding conductor to a live terminal. Check
with a qualified electrician or service personnel if the grounding
instructions are not completely understood, or if you are in doubt as to
whether the product is properly grounded.
Use only 3-wire extension cords that have 3-prong grounding plugs
and 3-pole receptacles that accept the product’s plug. Repair or replace
damaged or worn cords immediately.
iv

References
• NCR 7452 Workstation Hardware Service Guide (B005-0000-1344)
• NCR 7452 Workstation Site Preparation (BD20-1378-C)
• NCR 7452/7453 Workstation System Cables (BD20-1376-C)
• NCR 7452 Workstation Parts Identification Manual (BUF0-0630)
• NCR DOS/TAPS/SLP Software User's Guide (BD20-1374-C)
• NCR 74xx Workstation Interpreting Error Logs User’s Guide
(BD20-1442-B)
• NCR 74xx Workstation TAPS Diagnostics User's Guide (BD20-1441-B)
• NCR Retail TAPS Programming Help File (BD90-0261-C)
• NCR 5932 Wedge Keyboard User Guide (BD20-1369-A)
• NCR 5932 USB Keyboard User's Guide (B005-0000-1395)
• NCR 5952 Wedge DynaKey User Guide (BD20-1370-A)
• NCR 5953 12.1 Inch DynaKey User Guide (B005-0000-1161)
• NCR 5962 Wedge Touch Screen Module User Guide (BD20-1371-B)
• NCR 5964 12.1-inch Touch LCD User's Guide (B005-0000-1324)
• NCR 5972 Wedge 2x20 Customer Display User Guide (BD20-1372-A)
• NCR 5942 10.4-Inch LCD Customer Information Display User Guide
(B005-0000-1080)
• NCRRetail Customer Information Display User Guide (BD20-1431-B)
• NCR Wedge Software User Guide (BD20-1368-B)
• NCR 5973 International VFD Customer Display (B005-0000-1162)
 v

Table of Contents
Chapter 1: Product Overview
Introduction ..................................................................... 1-1
Workstation Configurations.......................................... 1-3
Integrated 7452.......................................................... 1-3
Semi-Modular 7452 .................................................. 1-5
Modular 7452 ............................................................ 1-6
Hardware Modules......................................................... 1-7
Processor Board ........................................................ 1-7
Graphics (Series 4000)........................................ 1-10
Graphics (other than Series 4000) .................... 1-11
Advanced Power Management........................ 1-12
NCR 5952 Wedge DynaKey Module.......................... 1-13
NCR 5953 12.1" DynaKey ............................................ 1-14
NCR 5962 Wedge Touch Screen ................................. 1-16
NCR 5964 12.1-inch Touch LCD ................................. 1-17
NCR 5932 Wedge Keyboard........................................ 1-18
Features.................................................................... 1-19
115-key Big-Ticket Keyboard................................ 1-19
68-key POS Keyboards .......................................... 1-19
Keylock .................................................................... 1-20
Speaker..................................................................... 1-20
System Status Indicator LED ................................ 1-21
MSR .......................................................................... 1-21
Dual-Port USB......................................................... 1-21
External Decoded Scanner Connector ................. 1-22
Special PC Setup Keypad Layout for POS
Keyboard ................................................................. 1-22
NCR 5932 USB Keyboard............................................. 1-23
vi

Features.................................................................... 1-23
Keylock .................................................................... 1-24
Speaker..................................................................... 1-24
MSR .......................................................................... 1-24
Keyboard Status LEDs ........................................... 1-25
NCR 5972 2x20 Customer Display ............................. 1-26
Features.................................................................... 1-26
NCR 5973 International VFD Customer Display ..... 1-30
Features.................................................................... 1-30
Printer Options .............................................................. 1-33
NCR 2208 Printer.................................................... 1-33
NCR 7141 Printer.................................................... 1-34
NCR 7152 Printer.................................................... 1-34
NCR 7156 Printer.................................................... 1-35
NCR 7158 Printer.................................................... 1-35
NCR 7162 Printer.................................................... 1-36
NCR 7193 Printer.................................................... 1-36
NCR 7194 Printer.................................................... 1-37
System Configuration Diagram .................................. 1-38

Chapter 2: Hardware Installation

Installation Restrictions.................................................. 2-1
AC Input Selection Switch .................................. 2-2
Out-of-Box Hardware Installation................................ 2-3
Integrated Workstation............................................ 2-3
Semi-Modular Workstation .................................... 2-6
Modular Workstation .............................................. 2-8
NCR 5952 DynaKey Workstation Configuration. 2-9
NCR 5953 DynaKey Workstation Configuration2-12
NCR 5962 Touch Screen Workstation
Configuration.......................................................... 2-15
 vii

Chapter 3: Installing Optional Hardware Features

Introduction ..................................................................... 3-1
Installation Restrictions ........................................... 3-1
Installing an NCR 5952 DynaKey ................................. 3-2
Models........................................................................ 3-2
NCR 5952 DynaKey Integrated Mount 5952-
F021............................................................................. 3-3
NCR 5952 DynaKey Remote Table-Mount
5952-F022 ................................................................... 3-8
Installing an NCR 5953 DynaKey ............................... 3-11
Models...................................................................... 3-12
NCR 5953 DynaKey Integrated Mount 5953-
F021, 7452-K300....................................................... 3-14
Installation Instructions..................................... 3-15
5953 DynaKey Remote Table-Top Mount 5953-
F022........................................................................... 3-18
Adding a 2x20 Customer Display.................... 3-20
Connecting a NCR 5953 DynaKey to a 7452-
2xxx, 3xxx ................................................................ 3-22
Installing a PCI LCD Board .............................. 3-22
Connecting the NCR 5953 DynaKey to a 7452-
4xxx........................................................................... 3-25
Installing an NCR 5962 Touch Screen ........................ 3-27
5962 Touch Screen Remote Mount 5962-F020 .... 3-28
5962 Touch Screen Integrated Mount 5962-F021 3-33
Installing an NCR 5964 12.1-inch Touch LCD .......... 3-36
Connecting to the Host .......................................... 3-37
Installing a 2x20 Customer Display............................ 3-38
NCR 5972-1000 (VFD)........................................ 3-38
NCR 5972-2000 (LCD) ....................................... 3-39
5972 2x20 Customer Display High-Post Remote
Mount 5972-F031 .................................................... 3-40
viii

5972 2x20 Customer Display Integrated Mount

5972-F032 ................................................................. 3-42
5973 International 2x20 Customer Display
Table-Top Mount 5973-F130 ................................. 3-44
5973 International 2x20 Customer Display 16"
High-Post Mount 5973-F131 ............................... 3-46
5973 International 2x20 Customer Display
Integrated Mount 5973-F132 ................................ 3-48
Installing Printers.......................................................... 3-51
Installing a Hand-Held Scanner.................................. 3-56
Cable Routing from the Workstation .................. 3-57
Installing Win95 Intel EtherExpress Pro Adapter
Driver.............................................................................. 3-58
Installing a Win2000 AMD Ethernet Driver.............. 3-60

Chapter 4: Setup
Introduction ..................................................................... 4-1
Legacy USB Option .................................................. 4-1
DynaKey Special Keypad Mode............................. 4-2
Enabling the DynaKey Special Keypad Mode . 4-2
Wedge (PS/2) DynaKey Special Mode ............. 4-3
USB DynaKey Special Mode .............................. 4-4
DynaKey Normal Keypad Mode ........................... 4-5
Wedge (PS/2) DynaKey Normal Mode............ 4-5
USB DynaKey Normal Mode ............................. 4-6
5932 USB Keyboard.................................................. 4-7
Running Setup................................................................. 4-8
Entering Setup .......................................................... 4-8
Setting the Date and Time ....................................... 4-8
Setting Passwords..................................................... 4-8
Changing your Video Resolution (486DX4 and
586 Processor Boards only) ..................................... 4-9
 ix

Configuring a Hard Drive....................................... 4-9

Configuring a Flex Drive....................................... 4-10
Setting Memory Cache........................................... 4-10
Setting Memory Shadow ....................................... 4-11
Setting Boot Options .............................................. 4-11
Allocating Interrupts (7452-4xxx)......................... 4-11
Restoring Factory Settings..................................... 4-12
BIOS Default CMOS Values (586 Processor) -
Version 1.06.00............................................................... 4-13
Main Values............................................................. 4-13
Advanced Values.................................................... 4-15
Security Values ....................................................... 4-17
Power Values .......................................................... 4-17
Exit Values............................................................... 4-19
BIOS Default CMOS Values (686) - Version 5.1.n .... 4-20
Main Values............................................................. 4-20
Advanced Values.................................................... 4-22
Security Values ....................................................... 4-23
Power Values .......................................................... 4-24
Exit Values............................................................... 4-26
BIOS Default CMOS Values (7452-35xx) - Version
5.2.8 ................................................................................. 4-27
Main Values............................................................. 4-27
Advanced Values.................................................... 4-29
Security Values ....................................................... 4-30
Power Values .......................................................... 4-30
Boot Values.............................................................. 4-32
Exit Values............................................................... 4-32
BIOS Default CMOS Values (7452-4xxx) - Version
2.2.1.x .............................................................................. 4-34
Main Values............................................................. 4-34
x

Advanced Values.................................................... 4-35

Security Values ....................................................... 4-40
Power Values .......................................................... 4-40
Boot Values.............................................................. 4-40
Exit Values............................................................... 4-40
I/O Addresses (486DX4, 586, 2xxx 686, 3xxx 686
and 35xx 686) ................................................................. 4-42
I/O Addresses (7452-4xxx) .......................................... 4-44
Interrupt Levels (486DX4, 586, 2xxx 686, 3xxx 686,
and 35xx 686) ................................................................. 4-47
Interrupt Levels (7452-4xxx)........................................ 4-48
Memory Map (486DX4, 586, 2xxx 686, 3xxx 686,
and 35xx 686) ................................................................. 4-50
Memory Map (7452-4xxx) ..................................... 4-51
DMA Channels (486DX4, 586, 2xxx 686, 3xxx 686,
and 35xx 686) ................................................................. 4-53
DMA Channels (7452-4xxx)......................................... 4-54
Clearing a Password..................................................... 4-55
Setup Tips....................................................................... 4-56

Chapter 5: Operating System Recovery

Introduction ..................................................................... 5-1
Prerequisites .............................................................. 5-1
Updating Procedures ............................................... 5-2
Completing the OS Installation (WinNT and
Win2000)................................................................ 5-4
Completing the OS Installation (Win98)........... 5-5
Completing the OS Installation (DOS).............. 5-6
Gold Disk Contents......................................................... 5-7
NCR 7452/7453-4000 Win95 OS Recovery
Software (LPIN: D370-0472-0100)........................... 5-7
 xi

NCR 7452/7453-4000 Win98 OS Recovery

Software (LPIN: D370-0473-0100)........................... 5-9
NCR 7452/7453-4000 NT Operating System
Recovery Software (LPIN: D370-0474-0100) ....... 5-12
NCR 7452/7453-4000 Win2000 Operating
System Recovery Software (LPIN: D370-0518-
0100).......................................................................... 5-15

Chapter 6: BIOS Updating Procedures

Introduction ..................................................................... 6-1
Flexible Diskette Updating Procedures (7452-
10xx/20xx/30xx/35xx)....................................................... 6-2
Updating the PC BIOS......................................... 6-2
Updating the Memory Dump ROM .................. 6-3
Updating the LCD BIOS on the ISA Board....... 6-4
Updating the LAN Boot ROM............................ 6-5
CD-ROM Updating Procedure (7452-40xx)................. 6-6
Prerequisites .............................................................. 6-6
Updating Procedures ............................................... 6-7
Creating 7452-40xx Diskettes from CD-ROM .. 6-9
BIOS Crisis Recovery.................................................... 6-10
Recovery Procedures.............................................. 6-11
Cable/Connector Pin-Out Information ..................... 6-13

Chapter 7: Memory Dump

General Memory Dump Information........................... 7-1
Supported Operating Systems................................ 7-1
Summary of Operating Systems ........................ 7-2
Memory DUMP ROM Base Address ..................... 7-2
Riser Board Base Address ....................................... 7-3
Updating the Memory Dump ROM Image .......... 7-3
DOS Memory Dump Specifics ...................................... 7-4
xii

Dump Process Overview......................................... 7-4

Restrictions and Limitations ................................... 7-4
Performing the Memory Dump.............................. 7-8
Tunes/Tones......................................................... 7-9
Disk Format......................................................... 7-11
Moving the Files to Hard Disk and
Reassembling ...................................................... 7-11
Flow Chart........................................................... 7-13
Pharlap 286 DOS Extender ............................... 7-14
Memory Dump Assembler.................................... 7-16
Windows Memory Dump Specifics ........................... 7-17
Prerequisites ............................................................ 7-18
More Information............................................... 7-18
Windows 2000 .................................................... 7-18
Windows NT....................................................... 7-20
Restrictions and Limitations ................................. 7-21
Troubleshooting...................................................... 7-21

Appendix A: Retail Keyboard Key Layouts

68-Key Keyboard............................................................ A-1
68-Key Keyboard Special Keypad Mode ......... A-3
Special PC Setup Keypad Mode Activated
(68-Key Keyboard) .............................................. A-4
DynaKey ................................................................... A-5
DynaKey Special Keypad Mode............................ A-5
Wedge (PS/2) DynaKey Special Mode
Layout ................................................................... A-6
USB DynaKey Special Mode Layout ................ A-7
DynaKey Normal Keypad Mode .......................... A-8
Wedge (PS/2) DynaKey Normal Mode
Layout ................................................................... A-8
 xiii

USB DynaKey Normal Mode Layout............... A-9

5932 USB Keyboard............................................... A-10

Appendix B: Feature Kits

Index
xiv

Revision Record
Issue Date Remarks
A Jan 98 First issue
B Apr 97 Complete Update
C Jan 98 Complete Update
D Jun 98 Complete Update
E Nov 98 Update for Release 1.7
F Mar 99 Update for Release 1.8
G Oct 99 Update for Release 2.0
H Jan 00 Update processor board DIP switch settings
I Aug 00 Update for Release 3.0
J Feb 01 Update for Release 3.1
Removed hardware service information from this
document which was previously called the NCR 7452
Workstation Hardware Installation and Service Guide
(BD20-1373-C) and renamed it the 7452 Workstation
Hardware User's Guide (BD20-1373-C). The hardware
service information was placed in a new document, the
NCR 452 Workstation Hardware Service Guide
(B005-0000-1344).
K Aug 01 Updated BIOS defaults
L Nov 01 Updated Chapter 3: Installing Optional Hardware Features,
Chapter 4: Setup and Appendix B: Feature Kits to reflect
how the terminal is now configured.
M Dec 01 Removed kit instructions from the Appendix and made
them stand-alone documents.
N Jan 02 Added BIOS Crisis Recovery procedures
O Apr 02 Added Memory Dump chapter; removed Setup menus
P May 02 Updated BIOS Update procedure.
Q Sep 02 Added Legacy USB, USB DynaKey, and 5932 USB
Keyboard to Setup.
xv
xvi

Radio Frequency Interference Statements

Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications

This Class A digital apparatus complies with Canadian ICES-003.
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.

Voluntary Control Council for Interference (VCCI)

 xvii

International Radio Frequency Interference Statement

This is a Class A product. In a domestic environment this product may
cause radio interference, in which case the user may be required to take
adequate measures.
xviii

Declaration of Conformity
Manufacturer's Name NCR Corporation
Manufacturer's Address NCR Corporation
Retail Solutions Division – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
Type of Equipment Information Technology Equipment
Model Number Class 7452
Electrical Ratings (Input) 100-120 V/200-240 V, 7.0 A/3.4 A, 50-60 Hz

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,

USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022
EN 55024
EN61003-2
EN61003-3
73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All

NCR Corporation
Retail Solutions Division — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England
xix
Chapter 1: Product Overview

Introduction
The NCR 7452 Workstation is based on standard PC technology and is
designed to satisfy the needs of the department store, mass
merchandise, and food distribution retail markets.
The workstation features a Series 4000 Pentium III or Celeron 64-Bit
686, or 32-Bit 586 Processor Motherboard with APM compatible BIOS.
The power management strategy is developed around the
Intel/Microsoft Advanced Power Management (APM) specification.
Note: Class 1xxx and Class 2xxx workstations contain 586 Processor
and 686 processors respectively. The Class 7452-35xx contains a 686
Motherboard with an on-board VGA LCD port. The 7452-4xxx
workstations contain Pentium III or Celeron processors.

Note: Workstations equipped with 586 and 686 processors are

designated by "Class" (i.e., Class 1xxx, 2xxx, 3xxx and 7452-35xx). The
Pentium III and Celeron processors are designated by "Series" (i.e.,
7452-4xxx).
1-2 Chapter 1: Product Overview

The following table shows the 7452 major models and the CPUs
available for those models.

7452 Major Model CPU

7452-1xxx 486
7452-2xxx 686-100 MHz
7452-5xxx 586 Processor-133 MHz
(Japan only)
7452-3xxx 686-100, 166, 233 MHz
7452-35xx 686-233, 333, 400 MHz
7452 -4xxx Celeron, PIII (433+ MHz)

A Tree Card is available for the Motherboard to accommodate four

industry standard expansion slots (2 AT, 1 PCI and 1 shared AT/PCI),
and 32KB (standard) or 128KB (option) of battery backed CMOS static
memory. A Tree Card with no CMOS memory is also available with
the new Series 4000.
The workstation has three auxiliary power ports for peripherals such
as customer displays and 5944 EFT devices. A fourth auxiliary power
port is available to power a printer, thus eliminating the need for
external power supplies and simplifying cable routing.
Uninterruptible Power Supply (UPS) protection is provided through a
new power supply with internal UPS functionality.
The 7452 uses the Retail TAPS software on DOS and Win 3.x, and
OPOS on Windows 95, Windows 2000, and Windows NT.
 Chapter 1: Product Overview 1-3

Workstation Configurations
The 7452 can be configured as an integrated, modular, or semi-modular
workstation. The following section illustrates typical configurations.

Integrated 7452
In the integrated configuration the peripherals are mounted to the top
of the Electronics Box and can have an attached or remote Cash
Drawer.

14331

Integrated, CRT Operator Display, 2x20 or International Customer Display

1-4 Chapter 1: Product Overview

16065

Integrated, 9.4" LCD Operator Display, 2x20 or International Customer Display

 Chapter 1: Product Overview 1-5

Semi-Modular 7452
In the semi-modular configuration, the peripherals are integrated on
top of the Cash Drawer, permitting the Electronics Box to be remotely
located. This maintains an integrated look with a minimal height
requirement.

Integrated Cash Drawer

(Semi-Modular Configuration)

Remote Base Unit

14561

Semi-Modular, CRT Operator Display, 2x20 or International Customer Display

1-6 Chapter 1: Product Overview

Modular 7452
The modular configuration provides remote mounts for the displays to
permit an almost unlimited variety of installation combinations.

14562

Note: The NCR 5942 Customer Display can only be configured for use
with the 686 7452.
 Chapter 1: Product Overview 1-7

Hardware Modules
Processor Board
The 7452 Workstation offers the following processor boards:
• 486DX4/100 MHz with P24T overdrive processors
• 586 processor board with 133 MHz speed (Japan only)
• Class 2xxx 686 processor board with 100 MHz speed
• Class 3xxx 686 processor board w/onboard Ethernet and options
for 100, 166, or 233 MHz speeds
• Class 7452-35xx 686 processor board w/onboard Ethernet,
integrated VGA LCD and options for 233, 333 or 400 MHz speeds
• 7452-4xxx Motherboard with a 600 or 850 MHz Pentium III; 433 or
733 MHz Celeron

The processor boards have the following common features:

• Optional 256 KB or 512 KB second level cache (686 boards only)
• Memory sockets
• Four on the 686 board, supporting up to 64 MB on the Class
2xxx version and 128 MB on the Class 3xxx and 35xx versions
• Four on the 586 Processor board, supporting up to 64 MB
• Four on 486DX4, supporting up to 64 MB
• Supports 4 MB, 8 MB, and 16 MB SIMMs w/parity on all the
processor boards
• Supports 16 MB SIMMs (non-parity) on the 586 and 686
processor boards
• Supports 32 MB SIMMs (non-parity) on the Class 3xxx and 35xx
686 processor boards (only)
• Supports 256 MB SIMMs (2) on the Class 4xxx processor boards
(max 512 MB)
1-8 Chapter 1: Product Overview

• Two RS-232 serial ports (9 pin) with 16550 UART (three on the 586
Processor board)
• Enhanced parallel port (EPP, ECP) (Class 7452-35xx 686 and 7452-
4xxx Motherboards require a harness)
• VGA CRT port
• PS/2 style keyboard port
• PS/2 mouse port (not on the 586 Processor board) (7452-4xxx
requires a Y-cable if a keyboard or DynaKey is configured )
• 1.44 MB flex disk interface
• PCI-IDE chip for IDE Mode3 type HDD (primary channel on the
486DX4 and 100 MHz Class 2xxx 686 boards)
• PCI-IDE chip for IDE Mode3 type HDD (primary and secondary on
the Class 3xxx 686 board)
• Interface for ATAPI CDROM and IDE Streamer (two AT bus IDE
devices supported) (not for 586 Processor)
• Phoenix keyboard controller
• 128K Flash BIOS (Phoenix) with APM support and Plug-&-Play
option
• Real-Time Clock/Calendar
• 0 K, 32 K, or 128 K byte CMOS memory
• Single connector for speaker, power indicator and HDD busy LED
• ISA (IBM-AT) Bus interface
• PCI 2.0 Bus I/F (except on the 586 Processor board)
• VGA LCD support on Class 7452-35xx board
• SVGA LCD support on 7452-4xxx board
 Chapter 1: Product Overview 1-9

Features Unique to the Class 3500

• Intel Pentium 233 MHz with VGA LCD
• AMD K6-2 333 or 400 MHz with VGA LCD
• ALL SIMM Memory Features and Kits
• Ethernet Boot ROM (PXE)
• Ethernet Boot ROM (SLP)
• Windows 3.1/DOS, Windows 95, Windows 98, Windows NT 4.0
SPK 3, Windows NT 4.0 SPK 4, Windows CE
• 12.1-Inch Passive Color Touch Screen
• 12.1-Inch Passive Color DynaKey
• 12.1-Inch Passive Color DynaKey w/ Touch
• Optional 512KB Cache Memory
• 7452 Motherboard Upgrade Kit to Series 4000 (for Series 3500 and
earlier models)

Features Unique to the 7452-4xxx

• 600 or 850 MHz Pentium III; 433 or 733 MHz Celeron
• SVGA LCD
• ALL DIMM Memory Features and Kits
• Windows 95, Windows 98, Windows NT 4.0 SPK 4/6, Windows
NT-J 4.0 SPK 4/6, Windows NT-K 4.0 SPK 4/6
• 12.1-Inch Passive Color Touch Screen
• 12.1-Inch Passive Color DynaKey
• 12.1-Inch Passive Color DynaKey w/ Touch
• Short Printer Cables for 7158/7194 with USB I/F
• Long Printer Cables for 7158/7194 with USB I/F
• Powered USB Daughter Card
1-10 Chapter 1: Product Overview

Graphics (Series 4000)

An AGP graphics controller is used to provide LCD and CRT support
on the Motherboard. It is fully compatible to the IBM VGA standard
and it can be disabled if a PCI expansion board is used as an alternate
graphics controller. The NCR 5953 and NCR 5963 can be connected
directly to the Motherboard. Other LCD devices require a PCI board.
The Motherboard provides 4 MB of video memory (DRAM) and is dual
display (LCD and CRT) capable. The table below shows the resolutions
and color depths available as well as the corresponding maximum
refresh rates.
4 MB Video Memory (single display):
Maximum Refresh Rate
Resolution 256 Colors 64 K Colors 16 M Colors
640*480 75 Hz 75 Hz 75 Hz
800*600 75 Hz 75 Hz 75 Hz
1024*768 75 Hz 75 Hz 75 Hz
1280*1024 75 Hz 75 Hz 75 Hz

Note: In a dual display environment the 7452-4000 system supports

16-bit color when both displays are connected to the motherboard. For
dual display applications where 24-bit color is desired, a video card
must be utilized for the secondary display. Only dual display
environments are effected. Single display environments support 24-bit
color on the operator display directly from the motherboard.
 Chapter 1: Product Overview 1-11

Graphics (other than Series 4000)

A local bus VGA graphics controller is used to provide CRT graphics
on the Motherboard. It is fully compatible to the IBM VGA standard
and can be disabled so that an ISA or PCI (except 586 Processor)
expansion board can be used as an alternate graphics controller. If LCD
graphics for a Touch Screen, DynaKey, and so on, are required on the
486 or
686-3000, an additional expansion board is required. The 586 and 686
3500 Motherboards have VGA LCD capability built in.
The processor board provides 1 MB of video memory (DRAM), and
can be upgraded to 2 MB (except 586) of video memory. The Class
7452-35xx comes with 2 MB of video memory. The tables below show
the resolutions and color depths available with the different video
memory sizes, as well as the corresponding maximum refresh rates.

1 MB Video Memory:
Maximum Refresh Rate
Resolution 256 Colors 64 K Colors 16 M Colors
640*480 75 Hz 75 Hz N/A
800*600 75 Hz 60 Hz N/A
1024*768 75 Hz N/A N/A
1280*1024 N/A N/A N/A

2 MB Video Memory:
Maximum Refresh Rate
Resolution 256 Colors 64 K Colors 16 M Colors
640*480 75 Hz 75 Hz 75 Hz
800*600 75 Hz 75 Hz 60 Hz
1024*768 75 Hz N/A N/A
1280*1024 N/A N/A N/A
1-12 Chapter 1: Product Overview

Advanced Power Management

The Processor BIOS has support for both 1.1 and 1.2 Advanced Power
Management (APM). The version of APM drivers loaded in the
operating system by the user will determine to which specification the
BIOS will adhere. In either case, the energy saving Standby mode can
be initiated by a time-out period set by the user.
When in Stand By mode, the Processor Board reduces power
consumption by utilizing the processor System Management Mode
(SMM) capabilities and also spinning down hard drives and turning off
VESA DPMS compliant monitors. During setup, the user may select
which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the
monitor. The ability to respond to external interrupts is fully
maintained while in Stand-by mode allowing the system to service
requests such as in-coming data or network messages while
unattended. The user may also make any keyboard or mouse activity
to take the system out of the energy saving Stand By mode. When this
occurs, the monitor and IDE drives are turned back on immediately.
Advanced Power Management (APM) is achieved by the following:
• DOS requires a driver (FS-APM.dos)
• NT requires a driver (NCRSYSM.SYS)
• Win 95 & 98 enable the BIOS APM setting, APM is disabled by
default.
• Windows 2000 must enable the operating system APM setting. The
OS APM setting is disabled by default. NCR Gold Drivers are
enabled in this setting by selecting:
Start, Control Panel, Power Options, APM tab and check the box
Enable Advance Power Management Support
Click Ok to finish.
 Chapter 1: Product Overview 1-13

NCR 5952 Wedge DynaKey Module

14564

The NCR 5952 Wedge DynaKey is a point-of-sale keyboard with a

built-in VGA flat panel Liquid Crystal Display (LCD). Unique to the
NCR 5952 DynaKey is a set of dynamic keys located beside the LCD.
These keys change function depending on the software application
appearing on the LCD. Also unique are two up/down scroll keys.
Additional features include:
• Keylock
• 3-track ISO Magnetic Stripe Reader (MSR) or
• 2-track JIS Magnetic Stripe Reader (MSR)
• Speaker
• Connectors for a PC keyboard
• Connector for RS-232 scanner.
1-14 Chapter 1: Product Overview

NCR 5953 12.1" DynaKey

17089

The NCR 5953 DynaKey is a Point-of-Sale (POS) keyboard with a built-

in 12.1" SVGA flat panel Liquid Crystal Display (LCD). The NCR 5953
comes with a passive matrix (DSTN) color LCD or an active matrix
(TFT) color LCD. A Touch Screen is also available as an option.
Unique to the NCR 5953 DynaKey is a set of "DynaKeys" located beside
the LCD. These keys change function depending on the software
application appearing on the LCD. Also unique are two up/down
scroll keys. The keypad module contains configurable key matrix,
DynaKeys, and scroll keys.
Note: The NCR 5953 DynaKey is compatible with any 7452
Workstation that does not have 586 Processor Motherboard. However,
the Series 4000 main processor board does not require a PCI LCD
board with this display, but other main processor boards do require the
PCI LCD board.
 Chapter 1: Product Overview 1-15

The previously released passive versions of this display will require a

SVGA PCI LCD board with the Series 4000. There are new passive
features for this display for use with the Series 4000 that do not require
PCI LCD cards.
Additional features include:
• Keylock
• 3-track ISO Magnetic Stripe Reader (MSR)
• Speaker (separate from the PC speaker)
• Multi-color power status LED
• Connectors for a decoded RS-232 scanner and a PC keyboard
1-16 Chapter 1: Product Overview

NCR 5962 Wedge Touch Screen

12256

The NCR 5962 Wedge Touch Screen is a Point-of-Sale (POS) VGA LCD-
based input/display device. It contains a 10.5" passive color LCD or a
10.5" active matrix color LCD. Additional features include:
• Keylock
• 3-track ISO Magnetic Stripe Reader (MSR)
• Speaker
• Connectors for a PC keyboard
• Connector for RS-232 scanner.
 Chapter 1: Product Overview 1-17

NCR 5964 12.1-inch Touch LCD

19429

The NCR 5964 is a 12.1-inch SVGA (800X600) color Liquid Crystal

Display (LCD) with Touch Screen.
• Integrated enclosure, including the LCD panel
• LCD backlight hardware switch selectable at full or reduced
brightness
• PS/2 style keyboard interface
• Wedge controller for MSR and Speaker
• Internal mono speaker controlled by wedge controller
• Custom LCD cable for 7452/7453 LCD interface with RS-232 and
PS/2
• Integrated and remote cable length options (1m or 4m)
• Three Track ISO MSR
• Integrated and table top mount
1-18 Chapter 1: Product Overview

NCR 5932 Wedge Keyboard

There are two models of the NCR 5932 Wedge Keyboard:

• 115-key Big-Ticket Keyboard
• 68-key POS Keyboard

Keylock 115-Key Big-Ticket Keyboard

Status
Indicator

MSR

68-Key POS Keyboard

Keylock

MSR
Status
Indicator 14545
 Chapter 1: Product Overview 1-19

Features
The NCR 5932 Wedge Keyboards include the following features:
• Keylock
• 3-track ISO Magnetic Stripe Reader (MSR)
• 2-track JIS Magnetic Stripe Reader (MSR) on the 68 key Keyboard
only
• Speaker
• Connector for RS-232 scanner.
• System Status Indicator LED
• Special PC Setup mode on the POS keyboard.

115-key Big-Ticket Keyboard

The 115-key Big-Ticket Keyboard is a multifunction keyboard that is
two keyboards built into one.
• 38-key POS keyboard
• Industry-standard alphanumeric PC keyboard
The keyboard contains the key matrix and other POS-specific functions
such as keylock, speaker, system status indicator LED, magnetic stripe
reader (MSR), and a decoded scanner port.

68-key POS Keyboards

The regular 68-key POS keyboard is a small footprint keyboard
suitable for use with a POS terminal. The keyboard contains the key
matrix and other POS-specific functions such as keylock, speaker,
system status indicator LED, magnetic stripe reader (MSR), and a
decoded scanner port.
1-20 Chapter 1: Product Overview

Keylock
The keyboard has a four-position keylock switch. You can rotate the
keylock switch between specific positions by use of three keys. The
positions are explained in the following table.
Abbreviation Position Description
Ex Exception Used by the customer or service representative to
perform low level programming such as
workstation diagnostics, configuring the
workstation, or loading the workstation.
L Locked Used to lock keyboard input to prohibit use of
normal functions.
R Retail Used when performing normal retail mode
functions.
S Supervisor Used by the supervisor to provide highest level of
workstation control in cases such as refunds and
running totals.

Speaker
The programmable speaker is capable of generating key clicks and
error tones.
 Chapter 1: Product Overview 1-21

System Status Indicator LED

The system status indicator is a two-color LED. The green color
indicates the system is okay. Red indicates an error condition. When
the system is off, the LED is not illuminated.
When the POS keyboard is in the special PC setup mode, the LED will
flash red/green. The status and condition indicated by the LED are
shown as follows.
Status Condition
Green DynaKey power on
Red Wedge controller reporting an error condition
Flashing red/green Special PC Setup keypad mode used for
running PC setup and configuration routines

MSR
The MSR is an optional feature that provides support for reading
magnetically coded data cards. The keyboards support two different
types of MSR:
• ISO Tracks 1, 2, and 3
• JIS-II and ISO Track 2 on the 68-key Keyboard.
MSR signals are routed to the Wedge controller and passed into the
system keyboard data stream.

Dual-Port USB
The USB Dual-Port PCI is a high-speed Universal Serial Bus (USB) host
adapter. It works with all types of USB devices. With the hot-swapping
feature, it permits you to attach/remove USB devices without re-
configure setting or turning your system off. It also supports both
12Mbps and 1.5Mbps data transfer modes.
1-22 Chapter 1: Product Overview

External Decoded Scanner Connector

A decoded RS-232 input device that only requires TXD, RXD, CTS and
RTS, such as a bar-code scanner, can be connected to the keyboard.
RS-232 signals are routed to the Wedge controller and passed into the
system keyboard data stream. The connector provides +5V to power
the scanner.

Special PC Setup Keypad Layout for POS Keyboard

On power-up, the operator can switch the POS keyboard into an
alternate keypad layout that can be used with many PC BIOS setup
and configuration routines. The alternate layout contains keys such as
ESC, TAB, END, "+", "-" and arrow keys, which are not available in the
normal keypad layout.
 Chapter 1: Product Overview 1-23

NCR 5932 USB Keyboard

19586

The 109-key USB keyboard is a multifunction keyboard that is two

keyboards built into one.
The keyboard consists of two major sections:
• 38-key POS keyboard
• Industry-standard alphanumeric PC keyboard
The keyboard contains the key matrix and other POS-specific functions
such as keylock, speaker, system status indicator, and magnetic stripe
reader (MSR). This 5932 keyboard also has a USB port to connect a
Scanner or other USB device.

Features
The NCR 5932 USB Keyboard supports the following features:
• Keylock
• Speaker
• Magnetic Stripe Reader (MSR)
• Keyboard Status LEDs
1-24 Chapter 1: Product Overview

Keylock
The USB Keyboard has a four-position keylock. You can rotate the
keylock between specific positions by use of three keys. The positions
are explained in the following table.
Abbreviation Position Description
Ex Exception Used by the customer or service
representative to perform low
level programming such as
workstation diagnostics,
configuring the workstation, or
loading the workstation.

L Locked Used to lock keyboard input to

prohibit use of normal functions.

R Register Used when performing normal

retail mode functions.

S Supervisor Used by the supervisor to

provide highest level of
workstation control in cases such
as refunds and running totals.

Speaker
The programmable speaker is capable of generating key clicks and
error tones.

MSR
The MSR is an optional feature that provides support for reading
magnetically coded data cards. The keyboards support two different
types of MSR:
• ISO Tracks 1, 2, and 3
• JIS-II and ISO Track 2
 Chapter 1: Product Overview 1-25

The MSR head is connected to the MSR Amplifier Assembly via the
MSR connector. The MSR Amplifier Assembly contains the
amplification circuitry, a PCB, cable, and connectors.
The MSR Amplifier Assembly is connected to the main PCB and
mounted internally into the keyboard housing by the supplier on every
unit. The intent is that when it becomes economically reasonable the
MSR Amplifier Assembly (with modification) would be added the to
MSR read head assembly kit and installed by the assemblers only when
the customer requested the MSR option.

Keyboard Status LEDs

The keyboard has three status LED’s: Num Lock, Caps Lock, and Scroll
Lock. These features are used to provide the present state of the
keyboard. The indicators are single color GREEN LED’s. When the
system is off, no LED’s are illuminated.
1-26 Chapter 1: Product Overview

NCR 5972 2x20 Customer Display

The NCR 5972-1000 2x20 Customer Display is a Vacuum Fluorescent
Display (VFD). The NCR 5972-2000 2x20 is a Liquid Crystal Display
(LCD).

Features
• There are 3 models:
• Integrated model
• Remote model
• Remote model w/Tall Post
• Parallel I/F support (except NCR 5972-2000)
• EIA-232 I/F support
• Socket for 32K of PROM for additional character sets (except the
NCR 5972-2000).
• 7x9 pixel characters (5x8 pixel characters on the NCR 5972-2000)
• Diagnostics
• Character sets:
• Code Page 850 (International)
• Katakana (except the NCR 5972-2000)
• Code Page 866 (Cyrillic) (except the NCR 5972-2000)
 Chapter 1: Product Overview 1-27

Vacuum
Flourescent
Display

Liquid
Crystal
Display 15476

Remote 2x20 Customer Displays

Vacuum Liquid
Flourescent Crystal
Display Display

15475

Remote 2x20 Customer Displays

(Tall Post)
1-28 Chapter 1: Product Overview

5962 Touch Screen

2 x 20 Customer Display
(Post-Mounted)

12682

NCR 5952/NCR 5962 Integrated 2x20 Customer Display

19452

NCR 5964 12.1-inch Touch LCD Integrated 2x20 Customer Display

 Chapter 1: Product Overview 1-29

14406a

Integrated 2x20 Customer Display

1-30 Chapter 1: Product Overview

NCR 5973 International VFD Customer Display

The NCR 5973 International VFD (Vacuum Fluorescent Display)
Customer Display is an optional display device for the NCR 7452, 7453,
and 7454 Customer Workstations.

Features
• 256x64 dots graphic VFD
• Multiple integrated and remote mounting options
• Light gray or dark gray cabinetry
• Bi-directional parallel interface support
• Five default character sets
• Four downloadable character sets
• End User Defined Characters (EUDC)
• Self diagnostics

17242

International VFD on a Table Top Mount

 Chapter 1: Product Overview 1-31

17243

International VFD on a 16" High Post Mount

17226

International VFD on a 8" Post Mount with an NCR 5962 Touch Screen
1-32 Chapter 1: Product Overview

16713

International VFD on an Integrated 12" Post Mount on an NCR 5952 DynaKey

14406a

International VFD on an Integrated Mount

 Chapter 1: Product Overview 1-33

Printer Options
This section gives a brief description of the 7452 transaction printers.
All the printers have serial interfaces, some of which receive their
power from the 7452 Aux Power port. The printers also provide a
connector for cash drawers.

NCR 2208 Printer

The 2208 dot matrix printer has slip capability. It prints 44 characters
per line at a print speed of 107, or 133 lines per minute, depending on
the font matrix.

15803
1-34 Chapter 1: Product Overview

NCR 7141 Printer

The 7141 dot matrix printer has receipt and slip capability. It prints 40
characters per line at a print speed of 210 lines per minute.

15206

NCR 7152 Printer

The 7152 printer series, a family of multi-function bi-directional dot
matrix printers, consist of a printer mechanism and electronic
controller board mounted in an external cabinet.

Receipt Journal

Slip Slot

11762
 Chapter 1: Product Overview 1-35

NCR 7156 Printer

The 7156 Printer is a high speed, high-resolution printer, capable of
both text and graphics printing. It offers bi-directional dot matrix
impact printing in a slip station and direct thermal printing in a receipt
station.

Receipt (Thermal)

Slip Slot
(Impact)
11763

NCR 7158 Printer

The 7158 is an extremely fast, quiet, and reliable point-of-sale printer. It
consists of two specialized printers in one compact package: a thermal
printer on top that prints receipts, and an impact slip printer in front to
print on forms and checks that you insert.

17304
1-36 Chapter 1: Product Overview

NCR 7162 Printer

The 7162 is a dot matrix printer that provides up to 40 columns receipt
and journal, and up to 88 columns of slip print. The printer's features
include paper low sensors, slip-out detectors, automatic paper cutting,
and two cash drawer kick out connectors.

15220

NCR 7193 Printer

The 7193 Printer is a high speed, high-resolution printer, capable of
both text and graphics printing. It offers direct thermal printing in a
receipt station.

Receipt
(Thermal)

11761
 Chapter 1: Product Overview 1-37

NCR 7194 Printer

The 7194 thermal receipt printer is extremely fast, quiet, and very
reliable. With thermal printing technology, there is no ribbon cassette
to change, and paper loading is extremely simple. The printer is small
enough to fit almost anywhere and is easy to use with the receipt
exiting from the top. There is no journal as it is kept electronically by
the host system.

16811
1-38 Chapter 1: Product Overview

System Configuration Diagram

5972-2000 5972-1000 5942-3100
Customer Customer Cunsumer
Display Display Display

See next page for

7452/686 Processor and
7452 Class 35xx
operator displays.

LCD
Only

RetailKeyboards

PS/2 Aux Power Parallel/

KBD Serial

Hand-Held AC Power
Scanners
(Wedge)
RS-232 Transaction Printers

2nd
LCD
7193 7452/686 Processor Board
7152 7158 7452 Class 35xx
Aux
7156 7162 7194 Aux Power LAN Parallel Power

5973
Cash Drawer
International
Ethernet Customer
RS-232 Peripherals Display

AC

7880 Scanner/Scale 7890 5944 & 5945 7892 7835 7836 5991 & 5992
AC Electronic Bi-modal Hand-Held Hand-Held Signature
Presentation
7870 Scanner/Scale Scanner Payment Presentation Scanner Scanner Capture
Terminal Scanner 18572
 Chapter 1: Product Overview 1-39

7835 7836
7890
Hand-Held Hand-Held
Scanners Scanners
(Wedge) (Wedge)

PS/2 Keyboard

5952 5962
Dynakey PS/2 Keyboard Touch
Screen 7452 Class 35xx

7452/686 Processor
7835 7836
7890
CRT Operator
Hand-Held 5963 NCR
or Customer
Scanners Touch Display
(Wedge) Screen

PS/2
5953 Keyboard
Dynakey PS/2 Keyboard

PS/2 Serial LCD LCD VGA AC

KBD Board Port

7452/686 Processor
7452 Class 35xx

18574
1-40 Chapter 1: Product Overview

5972-2000 5972-1000
See next page for Customer Customer
7452 Series 4000 Display Display
operator displays

7158 7194
USB Transaction Printers

5932 USB
Keyboard
Retail Keyboards

PS/2 USB Aux Parallel/

KBD Ports Power Serial
Hand-Held AC Power
Scanners
(Wedge) Aux
Power
RS-232 Transaction Printers

7193 7452 Series 4000

7158
Aux Aux
7156 7162 7194 Power LAN Parallel Power

5973
Cash Drawer International
Ethernet Customer
RS-232 Peripherals Display

AC

7880 Scanner/Scale 7890 5944 & 5945 7892 7837 7836 5991 & 5992
AC Presentation Electronic Bi-modal Hand-Held Hand-Held Signature
7870 Scanner/Scale Scanner Payment Presentation Scanner Scanner Capture
Terminal Scanner 19267
 Chapter 1: Product Overview 1-41

7837 7836
7890
Hand-Held
Hand-Held
Scanners
Scanners
(Wedge)
(Wedge)
5964
12.1-inch
Touch
LCD

5953
Dynakey PS/2 Keyboard
PS/2
Keyboard

7837 7836
7890 Hand-Held
Scanners CRT Operator
Hand-Held (Wedge) or Customer
Scanners
Display
(Wedge)
PS/2 Keyboard

5962
Touch
5952 Screen
Dynakey PS/2 Keyboard

LCD LCD VGA AC

Board Port

7452 Series 4000

19266
1-42 Chapter 1: Product Overview
Chapter 2: Hardware Installation

This chapter discusses procedures for performing an out-of-box

hardware installation of the 7452 Workstation hardware.

Installation Restrictions
• Before installing the 7452 read and follow the guidelines in the 7452
Workstation Site Preparation and the Workstation and Peripheral
AC Wiring Guide.
• Install the 7452 near an electrical outlet that is easily accessible. Use
the power cord as a power disconnect device.
• Do not permit any object to rest on the power cord. Do not locate
the 7452 where the power cord can be walked on.
• Use a grounding strap or touch a grounded metal object to
discharge any static electricity from your body before servicing the
7452.
Warning: DO NOT connect or disconnect the transaction printer
while the workstation is powered on. This can result in system or
printer damage.
Caution: This unit contains hazardous voltages and should only be
serviced by qualified service personnel.
Caution: The power supply in this unit must be set to match the
proper voltage requirements (115V or 230V). The AC Selector switch is
located behind the Back Panel, on the Power Supply. The switch must
be set before plugging the power cord into an AC outlet.
2-2 Chapter 2: Hardware Installation

AC Input Selection Switch

115V

14598
 Chapter 2: Hardware Installation 2-3

Out-of-Box Hardware Installation

Integrated Workstation
The integrated 7452 Workstation is partially assembled at the factory.
The final installation of the hardware is dependent on which
peripherals and feature kits are included. See the Installing Optional
Hardware Features chapter and the Feature Kits appendix for installation
procedures.
all that is necessary is to place the workstation in the desired location
and connect the external cables.

14331

1. Unpack the workstation.

2. Place the workstation in the desired location.
2-4 Chapter 2: Hardware Installation

3. Remove the Cable Cover to gain access to the cable connectors. This
is done by pressing down on the top edge of the cover as shown
below and pivoting the cover back.

Press tabs down,

pivot top of cover out

Cable Cover

14323

4. Connect the external cables. Use the following illustrations as a

reference to locate the proper cable connectors.

CRT AC Power UPS Connector Adapter Board Slots

AT AT

AT/PCI (Shared)

PCI

AC Power Aux Aux Power Keyboard Mouse RS-232 RS-232 LAN VGA LCD
Power (Printer) Port 1 Port2 Port

17337

Class 7452-35xx 686 Cable Connectors

 Chapter 2: Hardware Installation 2-5

RS-232/4 Microphone
CRT AC Power (if no UPS) 24V 12V Parallel RS-232/3
Adapter
USB USB
Board Slots

ISA

ISA/PCI (Shared)

PCI

AC Power Aux Aux Power Speaker USB 1 Keyboard Ethernet SVGA VGA
Power (Printer) USB 2 Mouse LCD CRT
RS-232/1 RS-232/2
19755

7452-4xxx Cable Connectors

2-6 Chapter 2: Hardware Installation

Semi-Modular Workstation
The semi-modular 7452 Workstation is similar to the integrated model.
The difference is that Peripheral Tray and components are mounted on
top of the Cash Drawer and the Base Unit is placed in a remote
location.

Integrated Cash Drawer

(Semi-Modular Configuration)

Remote Base Unit

14561
 Chapter 2: Hardware Installation 2-7

Occasionally, for packing purposes the Peripheral Tray and display(s)

are mounted to the 7452 Base Unit.
1. Remove the Peripheral Tray and display(s) from the Base Unit and
mount them on the Cash Drawer.
a. Rotate the Display Arm so that it points 90o away from the
workstation. Pry the side of the Display Access Cover out from
the Base Unit slightly and lift it off.

Rotate the Display Arm to 90 degrees

Display Access Cover
from the Base Unit.

Pry the side

of the Display
Cover out and
lift the cover
off.

14326

b. Remove the Peripheral Tray from the Base Unit (3 screws).

c. Place the Peripheral Tray and displays on the Cash Drawer and
secure it with the thread-cutting screws provided.
2. Place the Cash Drawer with attached peripherals in the desired
location.
3. Place the Base Unit in the desired location.
4. Route and connect the cables between the two assemblies (refer to
the cable connector illustrations earlier in this chapter).
2-8 Chapter 2: Hardware Installation

Modular Workstation
The modular configuration provides remote mounts for the displays to
permit an almost unlimited variety of installation combinations.

Transaction Printer

Operator Display

POS Keyboard

Cash Drawer

7452 Base Unit

14568

1. Place the modules in the desired location.

2. Route and connect the cables between all modules.
 Chapter 2: Hardware Installation 2-9

NCR 5952 DynaKey Workstation Configuration

The NCR 5952 DynaKey workstation can be configured in a variety of
combinations. The following are three typical installations.

14565

Mass Merchandise NCR 5952 DynaKey Configuration

2-10 Chapter 2: Hardware Installation

14566

Wrap Stand NCR 5952 DynaKey Configuration

 Chapter 2: Hardware Installation 2-11

Customer Display
Transaction
Printer Dynakey
Signature
Capture

Cash
Drawer

Scanner/Scale

12436

Checkstand NCR 5952 DynaKey Configuration

1. Place the modules in the desired location.

2. Route and connect the cables between all modules (refer to the
cable connector illustration earlier in this section).
2-12 Chapter 2: Hardware Installation

NCR 5953 DynaKey Workstation Configuration

The NCR 5953 DynaKey workstation can be configured in a variety of
combinations. The following shows three typical installations.

17319

Mass Merchandise NCR 5953 DynaKey Configuration

 Chapter 2: Hardware Installation 2-13

17320

Wrap Stand NCR 5953 DynaKey Configuration

2-14 Chapter 2: Hardware Installation

Customer Display
Transaction
Printer Dynakey
Signature
Capture

Cash Drawer

Scanner/Scale

17318

Checkstand NCR 5953 DynaKey Configuration

1. Place the modules in the desired location.

2. Route and connect the cables between all modules (refer to the
cable connector illustration earlier in this section).
 Chapter 2: Hardware Installation 2-15

NCR 5962 Touch Screen Workstation Configuration

15309

1. Place the modules in the desired location.

2. Route and connect the cables between all modules (refer to the
cable connector illustration earlier in this section).
2-16 Chapter 2: Hardware Installation
Chapter 3: Installing Optional Hardware Features

Introduction
This chapter explains how to install optional 7452 hardware features.
There are also several optional hardware kits available. See the Feature
Kits appendix.

Installation Restrictions
Use a grounding strap or touch a grounded metal object to discharge
any static electricity from your body before servicing the 7452.
Caution: This unit contains hazardous voltages and should only be
serviced by qualified service personnel.
Caution: The power supply must be set to match the available voltage
(115 V or 230 V). Be sure to set AC Selector switch on the Back Panel of
the Power Supply as described in the next section.
Warning: DO NOT connect or disconnect the transaction printer
while the workstation is powered on. This can result in system or
printer damage.
3-2 Chapter 3: Installing Optional Hardware Features

Installing an NCR 5952 DynaKey

14135

The NCR 5952 DynaKey is both a keyboard device and an operator

display It can be installed as follows:
• Integrated on the NCR 7452
• Checkstand Mount, either screwed to the checkstand or mounted
on a heavy cast base
• Remote Mount
See the Feature Kits appendix for additional field installable mounting
options.
Note: Installing an NCR 5952 DynaKey with an NCR 7452-4xxx
requires the installation of a PCI LCD Board. Refer to Installing a PCI
LCD Board in this document.

For more information about the DynaKey module, refer to the NCR
5952 Wedge DynaKey User's Guide.
For 7452-35xx 686 Processor Board video strapping information, refer
to the 7452 Workstation Hardware Service Guide.

Models
ID Description Configuration Notes and Workarounds
5952-1000-9090 10.4-Inch Mono VGA Mono LCD screen.
Dynakey
5952-2000-9090 10.4-Inch Passive Color VGA passive (DSTN) color
DynaKey LCD screen.
5952-3000-9090 10.4-Inch Active Color VGA active matrix (TFT)
DynaKey color LCD screen.
 Chapter 3: Installing Optional Hardware Features 3-3

NCR 5952 DynaKey Integrated Mount

5952-F021
Note: Installing a NCR 5952 DynaKey with a 7452-2xxx or 7452-4xxx
requires the installation of a PCI LCD Board. Refer to Installing a PCI
LCD Board later in this chapter.

Note: For 7452-35xx Processor Board video strapping, refer to the

NCR 7452 Workstation Hardware Service Guide (B005-0000-1344).

1. Remove the Adapter Plate from the back of the NCR 5952 DynaKey
cabinet. This plate is not used in the integrated configurations.

(2) Screws
Adapter Plate

14269
3-4 Chapter 3: Installing Optional Hardware Features

2. Route the LCD cable through the Display Arm and the Sleeve
Insert.

14656

3. The cable is then routed in the channel on the T-Mount as shown

below.

Leave approximately
6 cm (2 in.) slack cable

Sleeve Insert

14651

4. Insert the sleeve flush into the T-Mount. Leave approximately 6 cm

(2") of slack cable.
 Chapter 3: Installing Optional Hardware Features 3-5

5. Insert the T-Mount into the Display Arm.

T-Mount

Display Arm

14661

6. Connect the LCD Cable to the NCR 5952 DynaKey.

7. Attach the T-Mount to the back of the NCR 5952 DynaKey. There
are two hooks on the bottom of the T-Mount that insert into
corresponding slots in the NCR 5952 DynaKey. Secure the T-Mount
with the two screws provided.

14662
3-6 Chapter 3: Installing Optional Hardware Features

8. Place the NCR 5952 DynaKey and Display Arm assembly onto the
Base Unit, routing the cable as shown below.

14552

9. Connect the scanner cable (optional) to the NCR 5952 DynaKey.

10. Connect the PC-compatible keyboard cable (optional) to the NCR
5952 DynaKey. The PC keyboard can be used simultaneously with
the NCR 5952 DynaKey.
Note: The cables for the optional scanner and keyboard can be
routed along the same path as the NCR 5952 DynaKey cable or it
may be more desirable to simply route them directly without going
down through the 7452 cabinet.

11. Snap the Cable Cover on.

 Chapter 3: Installing Optional Hardware Features 3-7

12. Connect LCD Cable to the LCD connector on the Wedge LCD
Board. For board installation information, refer to the 7452
Workstation Hardware Service Guide.

LCD Cable Keyboard PS/2 Keyboard LCD Connector

Adapter Cable Connector (Wedge Board)

Keyboard Adapter
Connector (Wedge Board) 14687

13. Connect one end of the Keyboard Adapter Cable to the Keyboard
Adapter connector and the other end to the PS/2 connector.
Note: The LCD end of the cable has 5 pins, the PS/2 end has 6
pins.
3-8 Chapter 3: Installing Optional Hardware Features

NCR 5952 DynaKey Remote Table-Mount

5952-F022
Note: Installing a NCR 5952 DynaKey with a 7452-2xxx or 7452-4xxx
requires the installation of a PCI LCD Board. Refer to Installing a PCI
LCD Board later in this chapter.

For 7452-35xx Processor Board video strapping, refer to the NCR 7452
Workstation Hardware Service Guide (B005-0000-1344).
1. Pry the cable cover open with a screw driver and remove the cover.

14420

2. Remove the keys from the keylock, turn the module over and lay it
on a flat surface.

Remote Mount

DynaKey Module
14495
 Chapter 3: Installing Optional Hardware Features 3-9

3. Route the LCD Display and other cables through the hole in the
NCR 5952 DynaKey Module base.

Cables Out
NOTE: If you have an additional cable , the Front
it's cable is pinched between the
two plastic studs to act as a Cables Out
strain relief. the Back

Cable
Hold-Down

14102
3-10 Chapter 3: Installing Optional Hardware Features

4. Connect the cables to the NCR 5952 DynaKey as shown below.

LCD

Scanner

PC Keyboard

14423

Note: Leave sufficient slack in all cables so unit can be tilted.

5. Snap the Cable Cover on.

 Chapter 3: Installing Optional Hardware Features 3-11

Installing an NCR 5953 DynaKey

17089

The NCR 5953 DynaKey is both a keyboard device and an operator

display. It can be installed as follows:
• Table-top mount
• Wall mount
• Weighted Base Checkstand
• Checkstand Base
The sections that follow describe these installations. The section that
follows those sections describes the electrical connections for all
installations.
Note: Optional mounting features are available. Orderable features
are discussed in this chapter. See the Feature Kits appendix for
additional field installable mounting options.

For more information about the NCR 5953 DynaKey, refer to the NCR
5953 12.1 Inch DynaKey User's Guide.
3-12 Chapter 3: Installing Optional Hardware Features

For 7452-4xxx Processor Board video strapping information, refer to

the 7452 Workstation Hardware Service Guide.
Installing an NCR 5952 DynaKey with an NCR 7452-4xxx requires the
installation of a PCI LCD Board. Refer to Installing a PCI LCD Board in
this document.
Note: The 7452-4xxx Processor Board does not require a SVGA PCI
LCD board with the 12.1-inch DynaKey. The DynaKey can be
connected to the SVGA LCD port on the main processor board.
However, a special NCR 5953 passive version must be used with the
7452-4xxx. If the old version of the passive NCR 5953 is being used, a
SVGA PCI LCD board must be used.

Models
ID Description Configuration Notes and Workarounds
5953-2000-9090 12.1-inch 7452/3-3500 ONLY
Passive Color
12.1-inch SVGA Passive (DSTN) Color
DynaKey
DynaKey for use with the 7452/3-35xx
and earlier versions of 7452/3 686 POS
Workstations. Requires a PCI SVGA
LCD Controller Card (5953-K152).
Note: The 5953-2000 is not supported
on the 7452/3 Series 4000 POS
Workstations which include an on-
board SVGA LCD port. When
configuring a 5953 12.1-inch Passive
DynaKey on the 7452/3-4000, the 5953-
4000 should be utilized.
5953-2100-9090 12.1-inch 7452/3-3500 ONLY
Passive Color
Same as 5953-2000 with Touch Screen
DynaKey, with
Interface.
Touch Screen
5953-3000-9090 12.1-inch 12.1-inch SVGA Active Matrix (TFT)
Active Color Color DynaKey for use with either the
7452/3-35xx or 7452/3-40xx POS
 Chapter 3: Installing Optional Hardware Features 3-13

ID Description Configuration Notes and Workarounds

DynaKey Workstations. Note: When configuring
the 5953-3000 on a 7452/3-35xx POS
Workstation, a PCI SVGA LCD
Controller Card (5953-F152) is required.
A PCI SVGA LCD Controller Card is
not required when configuring the
5953-3000 on the 7452/3 Series 4000
POS Workstations since they include an
on-board SVGA LCD port.
5953-3100-9090 12.1-Inch Same as 5953-3000 with Touch Screen
Active Color Interface.
DynaKey, with
Touch Screen
5953-4000-9090 12.1-Inch 7452/3-4000 ONLY
Passive Color
12.1-Inch SVGA Passive (DSTN) Color
DynaKey
DynaKey designed specifically for use
with the 7452/3-40xx POS
Workstations. The 5953-4000 interfaces
to the on-board SVGA LCD port
available on the 7452/3-40xx Terminal
so a PCI SVGA LCD Controller Card is
not required.
Note: The 5953-4000 is not supported
with the 7452/3-35xx and earlier
versions of the 7452/3, and is not
available with a PCI SVGA LCD
Controller Card for use with PcoCD or
non-NCR terminal platforms.
5953-4100-9090 12.1-Inch 7452/3-4000 ONLY
Passive Color
Same as 5953-4000 with Touch Screen
DynaKey, with
Interface.
Touch Screen
3-14 Chapter 3: Installing Optional Hardware Features

NCR 5953 DynaKey Integrated Mount

5953-F021, 7452-K300
The 7452 DynaKey Integrated Mount consists of the following:
• 5953-F021 - 12.1-Inch Integrated DynaKey Mount Assembly (comes
preinstalled on the back of the DynaKey)

12.1-Inch Integrated DynaKey

Mount Assembly 19425

• 7452-K300-V005 - Peripheral Tray Kit

Warning: The Integrated 5953 DynaKey should not be mounted
using kit 7452-K300-V004 and earlier. The plastic parts will not
support the 5953 DynaKey.
• 12.1-Inch DynaKey Interface Cable – 497-0409153 (1416-C646-0010)
 Chapter 3: Installing Optional Hardware Features 3-15

Installation Instructions
1. Route the 12.1-Inch DynaKey Interface Cable through the 7452
Display Arm (on the end that mounts to the Peripheral Tray).
Note: The Insert comes pre-assembled on the cable.

Insert

7452 Display Arm

12.1-Inch DynaKey Interface Cable 14656

3-16 Chapter 3: Installing Optional Hardware Features

2. Connect the cable to the DynaKey.

3. Route the cable through the channel on the DynaKey Mount
Assembly.

Route cable through

channel

Insert

7452 Display Arm

19426

4. Slide the Insert into the DynaKey Mount Assembly until it is flush.
Leave approximately 50 mm (2 in.) of slack cable.
5. Slide the Display Art onto the DynaKey Mount Assembly.
 Chapter 3: Installing Optional Hardware Features 3-17

6. Place the DynaKey and Display Arm Assembly onto the Peripheral
Tray, routing the cable as shown below.

14552b

7. Connect the scanner cable (optional) to the DynaKey.

8. Connect the PC-compatible keyboard cable (optional) to the
DynaKey. The PC keyboard can be used simultaneously with the
DynaKey.
Note: The cables for the optional scanner and keyboard can be
routed along the same path as the DynaKey Interface Cable or it
may be more desirable to simply route them directly without going
down through the 7452 cabinet.

9. Install the Cable Access Cover.

3-18 Chapter 3: Installing Optional Hardware Features

5953 DynaKey Remote Table-Top Mount

5953-F022
The connectors are located on the bottom of the NCR 5953 DynaKey.
To access the connectors, loosen the right side knob and tilt the display.
LCD Connector Keyboard Scanner Connector

16976
 Chapter 3: Installing Optional Hardware Features 3-19

All cables can be routed through the base as shown in the following
illustration.

17163
3-20 Chapter 3: Installing Optional Hardware Features

Adding a 2x20 Customer Display

To add a 2x20 Customer Display to a table-top mounted
NCR 5953 DynaKey:
1. Assemble the 2x20 Customer Display components.
Note: Install the post into the base, and when the slot in the post
aligns with the hole in the base, install the pin. The pin locks the
post in place and allows the display to rotate when necessary.

Host Terminal
Power Supply

16714
 Chapter 3: Installing Optional Hardware Features 3-21

2. Place the assembly onto the NCR 5953 DynaKey.

16970

3. Tighten the two thumbscrews.

4. Connect the Display Cable to an RS-232 connector on the 7452.
5. Connect the power cable pigtail to an external power supply, or to
an Aux Power port on the 7452.
3-22 Chapter 3: Installing Optional Hardware Features

Connecting a NCR 5953 DynaKey to a 7452-2xxx, 3xxx

Installing a PCI LCD Board

Before the NCR 5953 DynaKey can be connected to a 7452-2xxx or
7452-3xxx workstation, a PCI LCD board must be installed in the
workstation as described in this section.
Note: Remove all AC power before servicing the equipment.

The PCI LCD board, which plugs into a 32-bit 5V slot, provides a PCI
bus interface for the NCR 5953 DynaKey. It does not contain a 16550
UART and associated support logic. The VGA BIOS on this board
occupies memory locations C0000-CAFFF.
If the PCI LCD Board was obtained by ordering either the NCR 5953
LCD Display or the PCI LCD Board Kit, the equipment in the following
table is included.

Quantity Item
1 PCI LCD Board
1 Y Cable Wedge Keyboard Adapter (7453)
1 Keyboard Adapter cable
1 Dual Speaker Harness (7452)
1 Dual Speaker Harness (7453)
1 PCI LCD Y Power Harness (7453/7452)
 Chapter 3: Installing Optional Hardware Features 3-23

To install the PCI LCD Board in the 7452 Workstation, follow these
steps:
1. Power the system OFF.
2. Remove the PCI LCD Board from static shield bag. Verify that the
W1 jumper switch is set to position 2-3 or that no shunt is installed.

System Speaker
Connection
Power Harness Connector
VGA BIOS

Keyboard Header Connector

(for optional internal harness)
W1 Jumper Switch
and Shunt

LCD Connector

PS/2 Keyboard Connector

(Keyboard Adapter Cable) 16773

3. Using the manufacturer's instruction manual, install the PCI LCD

Board into a PCI slot.
4. Connect a female end of the PCI LCD Y-Power Harness to the PCI
LCD Board. Connect the male end to an unused power connector
from the system's power supply harness.
Note: If a power connector is not available, disconnect a
component's power cable (such as a hard drive) and plug it into the
PCI LCD Y-Power Harness. (The Y-Power Harness has the extra
female connector for this situation.)
3-24 Chapter 3: Installing Optional Hardware Features

Connect the cables as illustrated below.

To PC Power
PCI LCD Supply
Board
To Motherboard
Keyboard Connector
To PC
RS-232 Port

7890 Scanner

Y-Cable
(use with
LCD Cable Touch Screen)

To Motherboard
DynaKey Adapter Cable Keyboard Connector
(use without Touch Screen)
18463

Note: When you boot the workstation, if you get the message
"Warning: IRQ not configured- PCI display controller at
slot 01…," press F1 to continue past the error message and the
display will come up normally and work normally.
 Chapter 3: Installing Optional Hardware Features 3-25

Connecting the NCR 5953 DynaKey to a 7452-4xxx

The 7452-4xxx Motherboard does not require a SVGA PCI LCD board
with the 12.1" DynaKey. The DynaKey can be connected to the SVGA
LCD port on the Motherboard. However, a special NCR 5953 passive
version must be used with the 7452-4xxx. If the old version of the
passive NCR 5953 is being used, a SVGA PCI LCD board must be used.
Caution: Remove all AC power before servicing the equipment.
Refer to the following illustration for 7452-4xxx cable connection
information.

To Motherboard

7890 Scanner

LCD Cable 18462

Note: If an NCR 5953 with touch is installed, then RS-232/3 is used

for the touch functionality and the port will not be available for other
devices. If additional ports are required, install 7452-K169 as described
in later in this chapter in the section Installing Additional Ports.
3-26 Chapter 3: Installing Optional Hardware Features

The keyboard connector on the Motherboard is not used when the

NCR 5953 DynaKey is connected to a 7452-4xxx Motherboard.
For software installation information, see the Customer Information
Display (Dual Display) User’s Guide, (BD20-1431-B).

Note: When you boot the workstation, if you get the message :
Warning: IRQ not configured- PCI display controller
at slot 01…,
Press F1 to continue past the error message and the display will come
up normally and work normally.
 Chapter 3: Installing Optional Hardware Features 3-27

Installing an NCR 5962 Touch Screen

The NCR 5962 Touch Screen serves both as the input device and
operator display. It can be integrated on the 7452 Workstation or it can
be installed remotely. The remote installation can be wall-mounted.
For more information about the Touch Screen, refer to the NCR 5962
Wedge Touch Screen User's Guide.
Note: A PC keyboard is required to configure an NCR 5962 Touch
Screen on a 7452 Workstation.

Modular Orientation

L
S

Wall-Mounted Orientation 12364

3-28 Chapter 3: Installing Optional Hardware Features

5962 Touch Screen Remote Mount

5962-F020
1. Remove the Cable Cover. Insert a screwdriver behind the cover and
pry it open.

12263

2. Remove the Keylock Key.

3. Turn the NCR 5962 Touch Module over and lay it on a flat surface
so the MSR hangs off the edge.

12375
 Chapter 3: Installing Optional Hardware Features 3-29

4. Route the cables up through the hole in the NCR 5962 Touch
Module Base and connect the cables.

Cable Guide

LDC Connector
PC Keyboard
RS-232 Device Connector 14563
3-30 Chapter 3: Installing Optional Hardware Features

5. Proper cable routing in the base is shown in the following diagram.

The cables can route from the front or from the back of the Touch
Module.

Cables Out
NOTE: If you have an additional cable ,
the Front
it's pinched between the two
plastic studs to act as a Cables Out
strain reliever. the Back

Cable
Hold-Down

14102

6. Insert the cables in the Cable Guide.

 Chapter 3: Installing Optional Hardware Features 3-31

7. Reinstall the Cable Cover on.

14103

8. Adjust the tilt of the screen to the desired angle.

9. Connect LCD Cable to the LCD connector on the PCI LCD board.
For board installation information, refer to the 7452 Workstation
Hardware Service Guide.
3-32 Chapter 3: Installing Optional Hardware Features

If there are two LCD connectors installed, connect the Touch Screen
to the top-most LCD connector.

LCD Cable Keyboard PS/2 Keyboard LCD Connector

Adapter Cable Connector (Wedge Board)

Keyboard Adapter
Connector (Wedge Board) 12687

10. Connect one end of the Keyboard Adapter Cable to the Keyboard
Adapter connector and the other end to the PS/2 connector.
Note: The LCD end of the cable has five pins. The PS/2 end has
six pins.
 Chapter 3: Installing Optional Hardware Features 3-33

5962 Touch Screen Integrated Mount

5962-F021
1. Route the LCD Cable through the Display Arm and T-Mount
Sleeve as shown below and connect the cable.

14593

2. Insert the sleeve flush into the T-Mount

Sleeve should be
inserted flush
14553
3-34 Chapter 3: Installing Optional Hardware Features

3. Place the NCR 5962 Touch Screen Module and Display Arm
assembly onto the Base Unit, routing the cab le as shown below.

14552

4. Connect the scanner cable (optional) to the NCR 5962 Touch Screen
Module.
5. Connect the PC-compatible keyboard cable (optional) to the Touch
Screen Module. The PC keyboard can be used simultaneously with
the NCR 5962 Touch Screen Module.
Note: The cables for the optional scanner and keyboard can be
routed along the same path as the Touch Screen Module cable, or
they can be routed directly, without going down through the 7452
cabinet.

6. Snap the Cable Cover on and then snap on the 7452 cable cover.
 Chapter 3: Installing Optional Hardware Features 3-35

7. Connect LCD Cable to the LCD connector on the Wedge LCD

Board. For board installation information, refer to the 7452
Workstation Hardware Service Guide.
If there are two LCD connectors installed, connect the Touch Screen
cable to the top-most connector.

LCD Cable Keyboard PS/2 Keyboard LCD Connector

Adapter Cable Connector (Wedge Board)

Keyboard Adapter
Connector (Wedge Board) 12687

8. Connect one end of the Keyboard Adapter Cable to the Keyboard

Adapter connector and the other end to the PS/2 connector.
Note: The LCD end of the cable has 5 pins, the PS/2 end has 6
pins.
3-36 Chapter 3: Installing Optional Hardware Features

Installing an NCR 5964 12.1-inch Touch LCD

The NCR 5964, which can be table mounted or integrated, serves both
as the input device and operator display. A Peripheral Tray for 5964 kit
(7452-K301) is required to mount the integrated 5964. The 5964-2000
integrated 5964 is not a 7452 feature and must be ordered separately.

19753

Note: A PC keyboard is required to configure a 5964 12.1-inch Touch

LCD.
For more information about the table mount version of the 5964, refer
to the NCR 5964 12.1-inch Touch LCD User's Guide (B005-0000-1324).
Refer to the NCR 7452-K301 Kit Instructions for information about how
to integrate the 5964 on the 7452.
 Chapter 3: Installing Optional Hardware Features 3-37

Connecting to the Host

A Y-cable is used to connect the 5964 to an NCR 7452-4xxx
workstation.
1. Connect the Y-Cable to the RS-232 and DVI ports on the 5964
display.
2. Connect the other end to the LCD connector on the 7452-4xxx
terminal.
497-0423567 - 1 m
1416-C739-0040

497-0423568 - 4 m
1416-C739-0040 LCD
DVI (Terminal)
(5964)

RS-232
(5964) 19757

5964 Connectors

Wedge
DVI Scanner
PS/2
Keyboard
RS-232 19454

7452 Connectors
ISA

ISA/PCI (Shared)

PCI

19755a
LCD
3-38 Chapter 3: Installing Optional Hardware Features

Installing a 2x20 Customer Display

There are three models of the NCR 5972 2x20 Customer Display:
• NCR 5972-1000 Vacuum Fluorescent Display (VFD) – Light Gray
• NCR 5972-1100 Vacuum Fluorescent Display (VFD) – Dark Gray
• NCR 5972-2000 Liquid Crystal Display (LCD)
These displays are available in the following configurations:
• Low-Post Table-Top Mount (NCR 5972-1000, NCR 5972-2000)
• High-Post Table-Top Mount (all displays)
The Low-Post and High-Post mounts are shipped fully assembled and
with a 25-pin D-shell parallel cable connector or a 9-pin D-shell RS-232
connector.
Caution: Do not connect the 2x20 Customer Display to a power
source that is already powered on.

NCR 5972-1000 (VFD)

12271

Note: NCR 5972-1100 (dark gray) is not available on this mount.

 Chapter 3: Installing Optional Hardware Features 3-39

NCR 5972-2000 (LCD)

15200

1. Place the Display Mount cable’s length the host workstation.

2. Connect the 2x20 VFD Display Data Cable to the parallel connector
(or serial, if applicable). Connect the 2x20 LCD Display Data Cable
to a serial connector.

2x20 Display Serial

Aux Power Connectors Parallel
Cable Connector 18625

3. Connect the Aux Power Cable for either display to one of the Aux
Power ports.
3-40 Chapter 3: Installing Optional Hardware Features

5972 2x20 Customer Display High-Post Remote Mount

5972-F031
NCR 5972-1000 (VFD) NCR 5972-2000 (LCD)

Vacuum Liquid
Flourescent Crystal
Display Display

15475

1. Place the Display Mount on the desired surface cable’s length the
host workstation.
2. Determine if the cable should be routed down through the
mounting surface or if it should be run on top of the surface.
Note: It is not necessary to disconnect the cable from the display
and remove it from inside the post. Simply slide the Mounting
Plate upward on the Display Post and then thread the cable
between the Mounting Plate and the Display Post.
 Chapter 3: Installing Optional Hardware Features 3-41

3. Secure the Mounting Plate with 4 screws provided.

Mounting Plate

Hole Size 0.160 in. Dia.

3"
Between Center 14622
of Holes
4. Connect the 2x20 Display Data Cable to the parallel connector (or
serial, if applicable).

2x20 Display Serial

Aux Power Connectors Parallel
Cable Connector 18625

5. Connect the 2x20 Display Aux Power Cable to one of the Aux
Power ports.
3-42 Chapter 3: Installing Optional Hardware Features

5972 2x20 Customer Display Integrated Mount

5972-F032
The Integrated 2x20 Customer Display is mounted to the Peripheral
Tray.
1. Remove the Cable Cover by pressing down on the top edge of the
cover as shown below and pivoting the cover back.

Press tabs down,

pivot top of cover out

Cable Cover

14323

2. Remove the Printer Access Cover by sliding it toward the rear of

the workstation

Printer Access Cover

14324

3. Remove the printer.

Note: The peripheral cables can be left connected if you have
enough work space beside the 7452 to lay the peripheral modules.
 Chapter 3: Installing Optional Hardware Features 3-43

4. Rotate the Operator Display Arm so that it points 90o away from
the workstation. Pry the side of the Display Access Cover out from
the Base Unit slightly and lift it off.

Rotate the Display Arm to 90 degrees

Display Access Cover
from the Base Unit.

Pry the side

of the Display
Cover out and
lift the cover
off.

14326

5. Install the 2x20 Customer Display assembly into the Peripheral

Tray. Route the cable as shown below.

14650
3-44 Chapter 3: Installing Optional Hardware Features

6. Connect the 2x20 Display Data Cable to the parallel connector (or
serial, if applicable).

2x20 Display Serial

Aux Power Connectors Parallel
Cable Connector 18625

7. Connect the 2x20 Display Aux Power Cable to one of the Aux
Power ports.
8. Re-assemble the Printer, Printer Access Cover, and Cable Cover.

5973 International 2x20 Customer Display Table-Top Mount

5973-F130

17242

1. Locate the mounting device cable’s length the host workstation.

 Chapter 3: Installing Optional Hardware Features 3-45

2. Connect the Display Data Cable to the parallel connector.

2x20 Display Serial

Aux Power Connectors Parallel
Cable Connector 18625

3. Connect the Aux Power Cable to one of the Aux Power ports.
3-46 Chapter 3: Installing Optional Hardware Features

5973 International 2x20 Customer Display 16" High-Post Mount

5973-F131

17243

1. Locate the mounting device cable’s length of the host workstation.

2. Determine if the cable will be routed through the mounting surface
or along the top of the surface.
Note: It is not necessary to disconnect the cable from the display
and remove it from inside the post. Simply slide the Mounting
Plate upward on the Display Post and then thread the cable
between the Mounting Plate and the Display Post.
 Chapter 3: Installing Optional Hardware Features 3-47

3. Secure the Mounting Plate with the four screws provided.

Mounting Plate

Hole Size 0.160 in. Dia.

3"
Between Center 14622
of Holes

4. Connect the Display Data Cable to the parallel connector.

2x20 Display Serial

Aux Power Connectors Parallel
Cable Connector 18625

5. Connect the Aux Power Cable to one of the Aux Power ports.
3-48 Chapter 3: Installing Optional Hardware Features

5973 International 2x20 Customer Display Integrated Mount

5973-F132
1. Remove the Cable Cover by pressing down on the top edge of the
cover and pivoting the cover back.

Press tabs down,

pivot top of cover out

Cable Cover

14323

2. Remove the Printer Access Cover by sliding it toward the rear of

the workstation.

Printer Access Cover

14324
 Chapter 3: Installing Optional Hardware Features 3-49

3. Remove the printer.

Note: The peripheral cables can be left connected if you have
enough work space beside the 7452 to lay the peripheral modules.

4. Rotate the Operator Display Arm so that it points 90o away from
the workstation. Pry the side of the Display Access Cover out from
the Base Unit slightly and lift it off.

Rotate the Display Arm to 90 degrees

Display Access Cover
from the Base Unit.

Pry the side

of the Display
Cover out and
lift the cover
off.

14326

5. Install the Integrated Mount into the Peripheral Tray and route the
cable as shown below.
3-50 Chapter 3: Installing Optional Hardware Features

14650

6. Connect the Display Data Cable to the parallel connector.

2x20 Display Serial

Aux Power Connectors Parallel
Cable Connector 18625

7. Connect the Aux Power Cable to one of the Aux Power ports.
8. Re-assemble the Printer, Printer Access Cover, and Cable Cover.
 Chapter 3: Installing Optional Hardware Features 3-51

Installing Printers
Printers are connected to the cash drawer for power. The below
drawings show the cash drawer connections for each compatible
printer.
Integrated cash drawers are pre-installed at the factory. If your system
configuration has a remote cash drawer you need to connect the cable
to the printer. See the following illustration to locate the connectors.

Locate the cash drawer connector and install the cable.

Note: For detailed information about the installation of the cash
drawer, please refer to Appendix B, Feature Kits, 2189-K001 Integrated
Cash Drawer section (p. B-5).

RS-232 Power 15804

NCR 2208 Printer

3-52 Chapter 3: Installing Optional Hardware Features

Power Connector Cash Drawer 9-Pin Serial Configuration

Dip Switches 15209a
Kickout Connector Connector

NCR 7141 Printer

Cash Drawer Connector

Printer Connector
(RS-232)
Printer Power
Connector 14578

NCR 7152 Printer

 Chapter 3: Installing Optional Hardware Features 3-53

Cash Drawer
Connectors (2)

Printer Power
Connector

Printer Connector
(RS-232)
14657

NCR 7156 Printer

USB Model

Cash Drawer Cash Drawer

Power
Power Connector
Connector
RS 232
Connector
Printer
Connector
USB
RS232
Connector

19311

NCR 7158 Printer

3-54 Chapter 3: Installing Optional Hardware Features

Cash Drawer Kickout Connectors

RS232 Connector

Power Connector

15223

NCR 7162 Printer

Cash Drawer
Connectors (2)

Printer Connector
(RS-232)
Printer Power
14659
Connector
NCR 7193 Printer
 Chapter 3: Installing Optional Hardware Features 3-55

USB Model

Cash Drawer Connector Cash Drawer Connector

Power Connector Power Connector
RS-232 Connector RS-232 Connector
USB
Connector

19312

NCR 7194 Printer

3-56 Chapter 3: Installing Optional Hardware Features

Installing a Hand-Held Scanner

The hand-held scanner cable connectors are located on underside of the
keyboard. See the following illustrations to locate the connectors.
To Hand Held Scanner

POS Keyboard
14616
(Bottom View)
68-key Keyboard Scanner Connection

To Hand Held Scanner

Big Ticket Keyboard

14615
(Bottom View)

Big Ticket Scanner Connection

 Chapter 3: Installing Optional Hardware Features 3-57

USB
Cable USB
Connector

19587

USB Keyboard Scanner Connection

Cable Routing from the Workstation

1. After all external cables have been connected to the 7452 back
panel, they can be routed down through the cash drawer.

14575
3-58 Chapter 3: Installing Optional Hardware Features

Installing Win95 Intel EtherExpress Pro Adapter Driver

Install the Intel EtherExpress Pro Adapter Driver only after installing
the Intel PIIX PCI Bus Master IDE Controller. The EtherExpress uses
the PIIX IDE Controller bus mastering DMA interface.
The driver is available on the NCR 74xx Base System and Client Third
Party Products CD (LPIN: D370-1111-0100) under the C:\install
directory. Follow these steps to install the driver:
1. Select Start/Settings/Control Panel.
2. Double-click on the System icon.
3. Select the Device manager tab.
4. Double-click on Other Devices and remove the PCI Ethernet device.
5. Select OK to continue. Do not Reboot at this time.
6. Select Network in the control panel.
7. Click on Add.
8. Select Adapter and click on Add.
9. Select Have Disk. Enter the path of the LAN Drivers.
10. Choose Intel EtherExpress PRO PCI Adapter.
11. Remove Client for NetWare Networks and IPX/SPX compatible
Protocol.
12. Click on Add.
13. Select Protocol and click on Add.
14. Select Microsoft TCP/IP.
15. Click on the Identification Tab in the Network window.
16. Assign a Computer Name and Workgroup.
17. When prompted reboot the computer.
18. After restart, installation continues and requests the Win95 CD-
ROM. Enter OK and go to C:\Install\Win95 for the network files.
 Chapter 3: Installing Optional Hardware Features 3-59

19. After reboot and restart, the system finds new hardware and starts
copying files. It will request file 8255xDel.exe from the TPP CD
ROM. Enter E:\Lan\Intel\82559. It will request the Win95 CD
ROM.
20. Click OK and enter C:\install\Win95 to finish copying files.
21. Use the newest version if a version conflict is displays when the
network files are being copied. Also, when the computer reboots
the Intel PCI PRO Adapter may be installed twice. Remove the
duplicate adapter by clicking on Settings/Control
Panel/System/Device manager. Remove the network adapter with
the yellow exclamation point.
3-60 Chapter 3: Installing Optional Hardware Features

Installing a Win2000 AMD Ethernet Driver

On 30xx and 35xx models, the plug and play capability of the AMD
PCnet Ethernet controller is disabled due to a technical conflict with
diskless downloading. Because of this restriction, the Ethernet adapter
is not seen by Plug and Play in Windows 2000, and must be manually
installed.
The drivers for the AMD Ethernet adapter are provided by the
Windows 2000 Operating System and can be installed using the Add
New Hardware Wizard and the instructions that follow.
1. Close any running applications.
2. Click on the My Computer icon.
3. Click on the Control Panel icon.
4. Click on Add/Remove Hardware to open the Add/Remove
Hardware Wizard and then click Next to continue.
5. In the Choose a Hardware Task screen, select Add/Troubleshoot a
device and then click Next. The Wizard will try to detect the device
and will provide a list of devices.
6. If the device is not listed select Add a New Device and click Next.
7. In the Find New Hardware screen, click "No, I want to select the
hardware from a list" and then click Next.
8. Select Network Adapters in the Hardware Type list and then click
Next.
9. In the Select Network Adapter screen select Advanced Micro
Devices (AMD) from the manufacturers list, select AMD PCNET
Family ISA Ethernet Adapter, and then click Next.
Steps 10 and 11 assume that your AMD Ethernet adapter is using the
default Hardware Resource settings as set by manufacturing. If you
changed these default IRQ and I/O address settings, then configure the
Windows 2000 driver to match your customized setting. You may need
to use the AMINSTALL utility, available on LPIN G370-0829-0000 to
retrieve those custom hardware settings.
 Chapter 3: Installing Optional Hardware Features 3-61

10. The Add New Hardware Wizard will indicate the resources will
have to be configured manually. Click on Input Output Range and
then click on Change Settings. In the Edit Input/Output Range
screen, scroll the value to 0300 and then click OK.
11. Click Interrupt Request and then click on Change Settings. In the
Edit Interrupt screen, scroll to the value 10 and then click OK.
12. Click on Next on the Start Hardware Installation screen and click
on Finish on the next screen.
13. When asked if you want to restart the system, click Yes.
14. When Windows 2000 reboots, it should find the network
connections.
Note: The drivers on the AMD web site for Windows 2000 were found
to be defective. Use the drivers on the NCR 74xx Base System and Client
Third Party Products CD (LPIN D370-1111-0100).
3-62 Chapter 3: Installing Optional Hardware Features
Chapter 4: Setup

Introduction
This section describes how to run Setup on the workstation after
successfully installing the hardware. If you encounter problems with
powering up the workstation, refer to the 7452 Workstation Hardware
Service Guide.
Note: An alphanumeric keyboard is required to configure a LAN
board.

Note: The Setup Menus in this chapter reference NCR 7452/7453

BIOS Version 2.2.1.x.

Legacy USB Option

MS-DOS and Windows NT operating systems do not recognize USB. A
new BIOS option, Legacy USB, is available in BIOS Version 2.2.1.1 for
NCR 7452 and 7453 terminals. The default setting is Disabled. Enabling
the Legacy USB option in the terminal BIOS makes the USB DynaKey
and the 5932 USB Keyboard look like a PS/2 keyboard to MS-DOS. If
your workstation is equipped with a USB DynaKey or a 5932 USB
keyboard, this option must be enabled to use these input devices for
Setup.
The following sections show the keyboard layouts for the USB
DynaKey and the 5932 USB Keyboard.
4-2 Chapter 4: Setup

DynaKey Special Keypad Mode

If your workstation is configured with a Wedge (PS/2) DynaKey or
USB DynaKey refer to the following sections that discuss special
keypad considerations. Otherwise, proceed to the “Configuration
Setup Procedures” section.
Many of the workstation setup routines require keys that are not
present in the regular DynaKey keypad layout (such as the ESC and
End keys). Although the DynaKey has a PC keyboard port, a PC
keyboard may not be readily available to the operator.
Note: No setup is required for the Wedge DynaKey at installation
unless the factory default configuration needs changing. The
operational parameters can be changed using the Wedge Configuration
Utility (G370-0701-0000) diskette or the 7452 Diagnostics and BIOS
Images (497-0406703) diskette. The factory default configuration for the
USB DynaKey cannot be changed.

Enabling the DynaKey Special Keypad Mode

To use the DynaKey without a PC keyboard attached to run the
workstation setup routines, you must place it in the DynaKey Special
Keypad Mode. This mode replaces the normal keypad layout and
function keys with special key assignments that are required to run
setup. To enter the special mode, press the "7" and "9" keys
simultaneously during POST diagnostics.
Note: The "7" and "9" keys must be the FIRST keys pressed
during/after a power up, otherwise the keypad enters the normal
layout.
 Chapter 4: Setup 4-3

Wedge (PS/2) DynaKey Special Mode

The following key layout is active in the special mode for the Wedge
DynaKey.

1 2 3
26 F1
F1
4 5 6
27 F2
F2
7 8 9
28
Tab End -

29 10 11 12 13
7 8 9 ESC

30 14 15 16 17
4 5 6 +

31
18 19 20 21
1 2 3
32
22 23 24 25
0 Del CR
33
34 35
14419
4-4 Chapter 4: Setup

USB DynaKey Special Mode

The following key layout is active in the special mode for the USB
DynaKey.

35

34
26
F1

1 2 3
27
Insert F9
F2
4 5 6

28 Home F10
F3
7 8 9
_
Tab End
29
F4
10 11 12 13

7 8 9 ESC
30
F5 14 15 16 17
4 5 6
31 18 19 20 21
F6 1 3 CR
2

22 23 24 25
32
F7 0 0 .
Del CR

33
F8 20070
 Chapter 4: Setup 4-5

DynaKey Normal Keypad Mode

After running setup, the DynaKey can be reset to the normal mode by
rebooting or by pressing the "7" and "9" keys simultaneously.

Wedge (PS/2) DynaKey Normal Mode

The normal keypad layout for the Wedge DynaKey is shown below.

1 2 3
26 Shift-F1 Shift-F2 Shift-F3
F1
4 5 6
27 Shift-F4 Shift-F5 Shift-F6
F2
7 8 9
28
F3 Shift-F7 Shift-F8 Shift-F10

29 10 11 12 13
F4 7 8 9 Cntl-F1

30 14 15 16 17
F5 4 5 6 Cntl-F2

31
18 19 20 21
F6
1 2 3 Cntl-F3

32
22 23 24 25
F7
0 Shift-F9 . CR
33
F8 34 35
12389
4-6 Chapter 4: Setup

USB DynaKey Normal Mode

The normal keypad layout for the USB DynaKey is shown below.

35

34
26
F1

1 2 3
27
F2 F11 F12 Shift-F3
4 5 6
Shift-F4 Shift-F5 Shift-F6
28
F3
7 8 9
Shift-F7 Shift-F8 Shift-F10
29
F4 10 11 12 13
7 8 9 Cntl-F1

30
F5 14 15 16 17
4 5 6 Cntl-F2

31 18 19 20 21
F6 1 2 3 CR

22 23 24 25
32
F7 0 0 . CR

33
F8 20069
 Chapter 4: Setup 4-7

5932 USB Keyboard

The keyboard layout for the 5932 USB Keyboard is shown below.

F1 F2 F3 F4
Page Scroll
Insert Home Pause
Up Lock

ESC Delete End

Page
Down
Print
Screen
Num
Lock
F5 F6 F7 F8

Nu m Caps Scroll
F9 F10 F11
Lock Lock Lock

~ ! @ # $ % &
*
( ) + Ba c ksp a c e F12 LShft LShft
+F3 +F4
1 2 3 4 5 6 7 8 9 0 - =

Tab Q W E R T Y U I O P { }
7 8 9
LShft LShft LShft
[ ]
+F5 +F6 +F7
Caps A S D F G H J K L
CR 4 5 6
LShft LShft LShft
Lock
+F8 +F9 +F10
< >
+
Z X C V B N M ?

*
Shift
Shift
, /
1 2 3 E
N
T
Ctrl Alt Alt Ctrl
0
E
R
- /

19759
4-8 Chapter 4: Setup

Running Setup
Entering Setup
To enter the Setup utility, start your workstation. When the
workstation prompts you, press the F2 key to enter Setup. The Setup
Main Menu appears.
Use the arrow keys to select options. Use the + and - (or F5 and F6)
keys to change values. To view help information about the possible
selections for the highlighted item, press F1. To save any changes,
move the cursor to the Exit Menu, select either Exit Saving Changes or
Save Changes, and press Enter.

Setting the Date and Time

To set the date and time, perform the following steps:
1. In the Setup Main Menu, move your cursor to the System Time
field, type the desired value, and press Tab or Enter to continue
with the next field.
2. Enter the desired date in the System Date field the same way as the
last step.
3. Move the cursor to the Exit Menu, select Exit Saving Changes or
Save Changes, and press Enter.

Setting Passwords
To set passwords, perform the following steps:
1. Move the cursor to the Set Supervisor Password selection and
press Enter. The Set Supervisor Password Menu displays. From this
menu, the person setting up the password system can set the
security password. Users can set user passwords.
2. Move the cursor to the Exit Menu, select Exit Saving Changes and
press Enter.
 Chapter 4: Setup 4-9

Note: Only clear a password after obtaining the permission of the

responsible supervisor.

If the supervisor password is lost, it can be cleared by shorting the

appropriate pins on the main processor board. For the location of these
pins, refer to the 7452 Workstation Hardware Service Guide.
If the user password is lost, and the supervisor is not available, then
the above procedure can be used to clear the supervisor password.
Then new supervisor and user passwords can be defined.

Changing your Video Resolution (486DX4 and 586 Processor

Boards only)
To change your video resolution on a 486DX4 or a 586 Processor
Motherboard, perform the following steps:
1. Move the cursor to the Advanced menu selection and press Enter.
The Advanced Menu appears.
Note: When entering the Monitor Settings screen, the BIOS
automatically detects the refresh rate which freezes the screen for
up to 30 seconds.

2. Select the desired resolution and refresh rate.

3. Move the cursor to the Exit Menu, select Save Changes & Exit or
Save Changes, and press Enter.

Configuring a Hard Drive

Note: Primary Master, Secondary Master, Primary Slave and
Secondary Slave refer to the IDE drives.

After installing a hard drive, you need to configure the hard drive
using Setup. Perform the following steps:
1. On the Setup Main Menu, select the appropriate IDE Adapter (e.g.,
Primary Master) field and press Enter. A sub-menu displays for the
Primary Master drive that you selected.
4-10 Chapter 4: Setup

2. Press Enter on the Type field. The workstation automatically fills

out the remaining fields, depending on the installed drive.
3. Move the cursor to the Exit Menu, select Exit Saving Changes and
press Enter.

Configuring a Flex Drive

Your workstation comes with a 1.44 MB, 3 ½" flex drive, which is the
Setup default. If you are installing a 3 ½" flex drive or an additional flex
drive, you need to configure the system as follows:
1. Move the cursor to the Legacy Diskette A field on the Main Menu
and select the type of drive installed. Press Enter in the Legacy
Diskette field to see the available options.
2. Move the cursor to the Legacy Diskette B field on the Main Menu if
you have a second flex drive installed and select the type of drive
installed. Press Enter in the Legacy Diskette field to see the
available options.
3. Move the cursor to the Exit Menu, select Exit Saving Changes and
press Enter.

Setting Memory Cache

The default setting enables memory cache. If your application requires
memory cache to be disabled, you can change it by performing the
following steps:
1. Move the cursor to the Cache Memory field on the Advanced Menu
and press Enter. The Cache Memory Menu displays.
2. Select Enabled in the Memory Cache field to enable the memory
cache.
3. Set the other fields on this menu as desired. Select Help for more
information.
4. Move the cursor to the Exit menu, select Exit Saving Changes and
press Enter.
 Chapter 4: Setup 4-11

Setting Memory Shadow

The default setting enables memory shadow. This can increase your
workstation's performance. This applies only if your workstation has a
plug-in video board. If you want to disable the memory shadowing,
perform the following steps:
1. Move the cursor to the Memory Shadow field on the Main Menu
and press Enter. The Memory Shadow Menu appears.
2. Select Disabled in the Video Shadow field to disable the video
shadow.
3. Move the cursor to the Exit Menu, select Exit Saving Changes or
Save Changes, and press Enter.

Setting Boot Options

To set boot options, perform the following steps:
1. Move the cursor to the Boot Menu. The list of boot devices
displays.
2. Select the sequence of drives that the workstation will access when
booting the system.
3. Move the cursor to the Exit Menu, select Exit Saving Changes and
press Enter.

Allocating Interrupts (7452-4xxx)

On the 7452-4xxx, limited control of interrupt allocation is provided
through the BIOS Setup Utility. Due to the nature of the PCI bus, the
Plug and Play subsystem allocates the interrupts of PCI devices using
all available interrupts.
To free IRQ15, it is necessary to disable the secondary IDE bus. To do
this, in the Advanced menu, choose Primary in the Local BUS IDE
adapter selection.
To free IRQs 4, 3, or 7, in the I/O Device Configuration selection, disable
COM A, COM B, or the Parallel port, respectively.
4-12 Chapter 4: Setup

To finalize the freeing of interrupts and make unused interrupts

available for use by PCI devices, it is necessary to reset the
configuration data. This can be done in the Advanced menu.
To use ISA devices that require interrupts, it is necessary to reserve
those interrupts so that those interrupts are not allocated by the BIOS
to PCI devices. To do this, in the Advanced menu, choose Advanced
Chipset Control. Choose PCI/PNP IRQ Resource Exclusion, then set all
ISA interrupts to Reserved.

Restoring Factory Settings

To reset the values of the currently selected page to their defaults, press
F9. The workstation automatically loads BIOS default CMOS values
for boot up. The tables on the following pages show the pre-installed
Setup defaults.
 Chapter 4: Setup 4-13

BIOS Default CMOS Values (586 Processor) -

Version 1.06.00
The following are the BIOS Default CMOS Values for the workstation.

Main Values
Note: An asterisk (*) indicates a variable based on system
specification.

System Time (variable)

System Date (variable)
Diskette A: 1.44 MB 3 ½"
Diskette B: Not Installed
IDE Adapter 0 Master
Autotype Fixed Disk Press ENTER
Type Auto
Cylinders *
Heads *
Sectors/Track *
Write Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
Transfer Mode Standard
IDE Adapter 0 Slave
Autotype Fixed Disk Press ENTER
Type None
Cylinders
Heads
Sectors/Track
Write Precomp
Multi-Sector Transfers Disabled
4-14 Chapter 4: Setup

LBA Mode Control Disabled

Transfer Mode Standard
IDE Adapter 1 Master
Autotype Fixed Disk Press ENTER
Type None
Cylinders
Heads
Sectors/Track
Write Precomp
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
Transfer Mode Standard
IDE Adapter 1 Slave
Autotype Fixed Disk Press ENTER
Type None
Cylinders
Heads
Sectors/Track
Write Precomp
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
Transfer Mode Standard
Video System EGA / VGA
Memory Cache
External Cache Enabled
Cache Mode Write Through
Memory Shadow
Shadow Memory Regions
System Shadow Enabled
Video Shadow Enabled
Shadow Option ROMs
 Chapter 4: Setup 4-15

C800 - CBFF Disabled

CC00 - CFFF Disabled
Boot Sequence A: then C:
SETUP prompt Enabled
POST Errors Enabled
Floppy Check Enabled
Summary Screen Enabled
NumLock Auto
Key Click Disabled
Keyboard auto-repeat rate 30 sec
Keyboard auto-repeat delay ½ sec
System Memory 640 KB
Extended Memory *

Advanced Values
Integrated Peripherals
Serial Port 1 RS-232/1 (3F8/IRQ4)
Serial Port 2 RS-232/2 (2F8/IRQ3)
Serial Port 3 RS-232/3 (220/IRQ12)
Serial Port 4 RS-232/4 (228/IRQ15)
LPT Port 378/IRQ7
LPT Port Mode Output Only
LPT DMA Disabled
Video Monitor Type SIM
Linear VGA Driver Enabled
Diskette Controller Enabled
Advanced Chipset Control
ISA Bus Control
16 Bit Command Delay 0
8 Bit Command Delay 1
4-16 Chapter 4: Setup

10 Command Delay 1
AT Bus Address Hold Disabled
16 Bit AT Bus Wait State 1
8 Bit AT Bus Wait State 4
Bus Clock Frequency CLKIN/4
DRAM Control
Refresh RAS 3
Write Burst Time 2-2-2
RAS Precharge Time 3
DRAM write wait states 2
RAS-to-CAS Read Delay 3
DRAM read timing mode 4-3-3-3
Local DRAM parity Disabled
DRAM Blk0 Parity Enabled
DRAM Blk1 Parity Enabled
DRAM Blk2 Parity Enabled
DRAM Blk3 Parity Enabled
DMA CONTROL
16 bit DMA wait states 1
8 bit DMA wait states 1
DMA -MEMR Enabled
DMA clock select 2
DMA Clock SCLK/4
VIDEO AREA SHADOW AND LOCAL BUS
CONTROL
Write Protected Method Disabled
Shadow RAM WB/-WT Write Back
-LDEV 1st
Local bus time out Disabled
B0000-BFFFF shadow ISA
A0000-AFFFF shadow ISA
 Chapter 4: Setup 4-17

LOCAL BUS IDE CONTROL

IDE 1 enable Enabled
IDE 1 enable Disabled
IDE 1 enable Disabled
IDE 1 enable Disabled
Plug & Play O/S No
Large Disk Access mode DOS

Security Values
Supervisor Password is Disabled
User Password is Disabled
Set Supervisor Password Press ENTER
Set User Password Press ENTER
Password on Boot Disabled
Diskette Access Supervisor
Fixed Disk Boot Sector Normal
System Backup Reminder Disabled
Virus Check Reminder Disabled

Power Values
APM Enabled
Power Management Mode Disabled
Standby Timeout Disabled
Standby Speed Full Speed
Suspend Timeout Disabled
Fixed Disk Timeout Disabled
CRT Timeout Disabled
Event A Selection 0: Interrupts
NMI Disabled
INTR Disabled
4-18 Chapter 4: Setup

IRQ8, 10-12, 15 Disabled

IRQ9, 13 Disabled
IRQ6, 14 Disabled
IRQ3-5, 7 Disabled
IRQ1 Enabled
IRQ0 Disabled
EVENTA SELECTION 1: I/O AND MEMORY ACCESS
IO Addr1 Disabled
IO Addr0 Disabled
Master Disabled
Est0 Pin Disabled
Video Mem Disabled
KB Controller Enabled
COMs and LPTs Disabled
Disks Disabled
PORT SELECTION FOR EVENT
COM1 & COM2 Disabled
COM3 & COM4 Disabled
LPT1, LPT2, & LPT3 Disabled
Floppy Ports Disabled
IDE1 ports Disabled
IDE2 ports Disabled
WAKEB SELECTION
EXT1 Disabled
INTR Enabled
EXTERNAL EVENT PIN FUNCTION
EXT1 Function 00
EXT0 Function 00
I/O RESTART SELECTION
Prog I/O Range 1 Disabled
Prog I/O Range 0 Disabled
 Chapter 4: Setup 4-19

Keyboard Disabled
VGA I/O Disabled
FDD&HDD Disabled
LPT2 Disabled
COM 2 Disabled
COM 1 Disabled

Exit Values
Save Changes & Exit (preselected)
Exit Without Saving Changes
Get Default Values
Load Previous Values
Save Changes
4-20 Chapter 4: Setup

BIOS Default CMOS Values (686) - Version 5.1.n

The following are the BIOS Default CMOS Values for the workstation.

Main Values
Note: An asterisk (*) indicates a variable based on system
specification.

System Time (variable)

System Date (variable)
Diskette A: 1.44 MB 3 ½"
Diskette B: Not Installed
IDE Adapter 0 Master Press ENTER
Autotype Fixed Disk Press ENTER
Type Auto
Cylinders *
Heads *
Sectors/Tracks *
Write/Precomp *
Multi-Sector Transfers 16 Sectors
LBA Mode Control Enabled
32 Bit I/O Disabled
Transfer Mode Fast PIO 4
IDE Adapter 0 Slave None
Autotype Fixed Disk Press ENTER
Type Auto
Cylinders *
Heads *
Sectors/Tracks *
 Chapter 4: Setup 4-21

Write/Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Enabled
IDE Adapter 1 Master None
Autotype Fixed Disk Press ENTER
Type None
Cylinders *
Heads *
Sectors/Tracks *
Write/Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
IDE Adapter 1 Slave None
Autotype Fixed Disk Press ENTER
Type None
Cylinders *
Heads *
Sectors/Tracks *
Write/Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
4-22 Chapter 4: Setup

Video System EGA/VGA

Memory Cache Press ENTER
External Cache Enabled
Cache System BIOS Enabled
Cache Video BIOS Enabled
Non-Cacheable Regions
Region 0, Start 0-512 kb
Region 0, Size Disabled
Region 1, Start 0-512 kb
Region 1, Size Disabled
Memory Shadow Press ENTER

System Shadow Enabled

Video Shadow Disabled
Boot Sequence A then C
SETUP prompt Enabled
POST Errors Enabled
Floppy Check Enabled
System Memory 640 kb
Extended Memory 31 Mb

Advanced Values
Integrated Peripherals Press ENTER
Com Port 1 3F8, IRQ4
Com Port 2 2F8, IRQ3
LPT Port 378, IRQ7
LPT Mode Output Only

Diskette Controller Enabled

 Chapter 4: Setup 4-23

On Board LAN Port Disabled

Local Bus IDE Adapter Primary and
Secondary
Primary IDE Prefetch Disabled
Secondary IDE Prefetch Disabled
FIFO Mode 32 Bytes
Master IDE concurrency Disabled
Master IDE 1-1-1 transfer Disabled
Advanced Chip Set Control Press ENTER
Parity Check Disabled
Slow Refresh Normal
ISA Mtr to Preempt Disabled
PCI Mtr
L2 Write Mode during Back
Master Cycle
PS/2 Mouse Enabled
Plug and Play O/S No

Reset Configuration Data No

Large Disk Access Mode DOS

Security Values
Supervisor Password Disabled
User Password Disabled
Set Supervisor Password Press ENTER
Set User Password Press ENTER
Password on Boot Disabled
Diskette Access Supervisor
Fixed Disk Boot Sector Normal
4-24 Chapter 4: Setup

System Backup Reminder Disabled

Virus Check Reminder Disabled

Power Values
APM Disabled

Power Management Mode Disabled

Idle Timeout Disabled

Standby Timeout Disabled

Suspend Timeout Disabled

Fixed Disk Timeout Disabled

Activity Detection Control

IRQ0 Disabled
IRQ1 Enabled
IRQ2 Disabled
IRQ3 Enabled
IRQ4 Enabled
IRQ5 Disabled
IRQ6 Disabled
IRQ7 Disabled
IRQ8 Disabled
IRQ9 Disabled
IRQ10 Disabled
IRQ11 Disabled
IRQ12 Disabled
IRQ13 Disabled
IRQ14 Disabled
 Chapter 4: Setup 4-25

IRQ15 Disabled
DRQ0 Request Disabled
DRQ1 Request Disabled
DRQ2 Request Disabled
DRQ3 Request Disabled
DRQ4 Request Disabled
DRQ5 Request Disabled
DRQ6 Request Disabled
DRQ7 Request Disabled
IO Trap Disabled
IO Trap Addr 0000
Lower Bits Masked No Bits
Hard Drive Detection Disabled
Floppy Drive Detection Disabled
Keyboard Detection Disabled
Parallel Port Trap Disabled
Serial COM1/COM3 Trap Disabled
Serial COM2/COM4 Trap Disabled
Video Trap Disabled
EPMI Trap Enabled
LDEV Trap Disabled
LREQ Trap Disabled
4-26 Chapter 4: Setup

Exit Values
Save Changes and Exit

Exit Without Saving Changes

Get Default Values

Load Previous Values

Save Changes
 Chapter 4: Setup 4-27

BIOS Default CMOS Values (7452-35xx) -

Version 5.2.8
The following are the BIOS Default CMOS Values for the workstation.

Main Values
Note: An asterisk (*) indicates a variable based on system
specification.

System Time (variable)

System Date (variable)
Diskette A: 1.44 MB 3 ½"
Diskette B: Not Installed
IDE Adapter 0 Master Press ENTER
Type Auto
Cylinders *
Heads *
Sectors/Tracks *
Write/Precomp *
Multi-Sector Transfers 16 Sectors
LBA Mode Control Enabled
32 Bit I/O Disabled
Transfer Mode Standard
IDE Adapter 0 Slave None
Type Auto
Cylinders *
Heads *
Sectors/Tracks *
4-28 Chapter 4: Setup

Write/Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
IDE Adapter 1 Master None
Type None
Cylinders *
Heads *
Sectors/Tracks *
Write/Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
IDE Adapter 1 Slave None
Type None
Cylinders *
Heads *
Sectors/Tracks *
Write/Precomp *
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
Video System EGA/VGA
Memory Cache Press ENTER
 Chapter 4: Setup 4-29

External Cache Enabled

Cache System BIOS Enabled
Cache Video BIOS Enabled
Non-Cacheable Regions
Region 0, Start 0-512 kb
Region 0, Size Disabled
Region 1, Start 0-512 kb
Region 1, Size Disabled
Memory Shadow Press ENTER

System Shadow Enabled

Video Shadow Enabled
Boot Options Press ENTER
Floppy Check Disabled
System Memory 640 kb
Extended Memory 63 Mb

Advanced Values
Integrated Peripherals Press ENTER
Com Port 1 3F8, IRQ4
Com Port 2 2F8, IRQ3
LPT Port 378, IRQ7
LPT Mode Output Only

Diskette Controller Enabled

On Board LAN Port Enabled
Local Bus IDE Adapter Primary and
Secondary
Primary IDE Prefetch Disabled
Secondary IDE Prefetch Disabled
4-30 Chapter 4: Setup

Fifo Mode 32 Bytes

Master IDE concurrency Disabled
Master IDE 1-1-1 transfer Disabled
Advanced Chip Set Control Press ENTER
Parity Check Disabled
Slow Refresh Normal
ISA Mtr to Preempt Disabled
PCI Mtr
L2 Write Mode during Back
Master Cycle
PS/2 Mouse Enabled
Plug and Play O/S No

Reset Configuration Data No

Large Disk Access Mode DOS

Security Values
Supervisor Password Disabled
User Password Disabled
Set Supervisor Password Press ENTER
Set User Password Press ENTER
Password on Boot Disabled
Diskette Access Supervisor
Fixed Disk Boot Sector Normal
System Backup Reminder Disabled
Virus Check Reminder Disabled

Power Values
APM Disabled

Power Management Mode Disabled

 Chapter 4: Setup 4-31

Idle Timeout Disabled

Standby Timeout Disabled

Suspend Timeout Disabled

Fixed Disk Timeout Disabled

Activity Detection Control

IRQ0 Disabled
IRQ1 Enabled
IRQ2 Disabled
IRQ3 Enabled
IRQ4 Enabled
IRQ5 Disabled
IRQ6 Disabled
IRQ7 Disabled
IRQ8 Disabled
IRQ9 Disabled
IRQ10 Disabled
IRQ11 Disabled
IRQ12 Disabled
IRQ13 Disabled
IRQ14 Disabled
IRQ15 Disabled
DRQ0 Request Disabled
DRQ1 Request Disabled
DRQ2 Request Disabled
DRQ3 Request Disabled
4-32 Chapter 4: Setup

DRQ4 Request Disabled

DRQ5 Request Disabled
DRQ6 Request Disabled
DRQ7 Request Disabled
IO Trap Disabled
IO Trap Addr 0000
Lower Bits Masked No Bits
Hard Drive Detection Disabled
Floppy Drive Detection Disabled
Keyboard Detection Disabled
Parallel Port Trap Disabled
Serial COM1/COM3 Trap Disabled
Serial COM2/COM4 Trap Disabled
Video Trap Disabled
EPMI Trap Enabled
LDEV Trap Disabled
LREQ Trap Disabled

Boot Values
Diskette Drive

Hard Drive

Exit Values
Save Changes and Exit (preselected)

Exit Without Saving Changes

Get Default Values

 Chapter 4: Setup 4-33

Load Previous Values

Save Changes
4-34 Chapter 4: Setup

BIOS Default CMOS Values (7452-4xxx) -

Version 2.2.1.x
The following are the BIOS Default CMOS Values for the workstation.

Main Values
Note: An asterisk (*) indicates a variable based on system
specification.

System Time (variable)

System Date (variable)
Legacy Diskette A: 1.44/1.25 MB 3 ½"
Legacy Diskette B: Disabled
Primary Master *
Type Auto
Total Sectors *
Maximum Capacity *
Multi-Sector Transfers 16 Sectors
LBA Mode Control Enabled
32 Bit I/O Disabled
Transfer Mode FPI0 4/DMA 2
Ultra DMA Mode Disabled
Primary Slave None
Type Auto
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
 Chapter 4: Setup 4-35

Ultra DMA Mode Disabled

Secondary Master None
Type Auto
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
Ultra DMA Mode Disabled
Secondary Slave None
Type Auto
Multi-Sector Transfers Disabled
LBA Mode Control Disabled
32 Bit I/O Disabled
Transfer Mode Standard
Ultra DMA Mode Disabled
System Memory 640 kB
Extended Memory *

Advanced Values
Installed O/S Other
Secured Setup Configuration No
Reset Confirmation Data Yes
Cache Memory
Memory Cache Enabled
Cache System BIOS Write Protect
Cache Video BIOS Write Protect
Cache Base 0-512 kB Write Back
Cache Base 512K-640 kB Write Back
4-36 Chapter 4: Setup

Cache Extended Memory Write Back

Cache A000-AFFF Disabled
Cache B000-BFFF Disabled
Cache C800-CBFF Disabled
Cache CC00-CFFF Disabled
Cache D000-D3FF Disabled
Cache D400-D7FF Disabled
Cache D800-DBFF Disabled
Cache DC00-DFFF Disabled
Cache E000-E3FF Write Protect
Cache E400-E7FF Write Protect
Cache E400-E7FF Write Protect
Cache EC00-EFFF Write Protect
USB Port 2 Auto
I/O Device Configuration

Serial Port A Enabled

Base I/O Address/IRQ 3F8/IRQ 4
Powered Port Enabled
Serial Port B Auto
Base I/O Address/IRQ 2F8/IRQ 3
Parallel Port Enabled
Mode ECP
Base I/O Address 378
Interrupt IRQ 7
Fdc on Lpt Disabled
Floppy Diskette Controller Enabled
 Chapter 4: Setup 4-37

Serial Port C Enabled

Mode Normal
Base I/O Address 220
Interrupt IRQ 10
Serial Port D Enabled
Base I/O Address 228
Interrupt IRQ 11
Mode RS-232
Disk-On-Chip Address Disabled

System Monitors
+12 V Status *
+ 2.5 V Status *
+ 5 V Status *
CPU Temperature *
System Temperature *
Vcc Status *
Vcore Status *
Vlcd Status *
Vtt Status *
Fan Speed *
Multiple ROM Menu

Parallel CD-ROM Boot Disabled

On-board Intel SLP Disabled
On-board Intel LAN Enabled
On-board Intel PXE Enabled
4-38 Chapter 4: Setup

Lucent WaveLAN ROM Disabled

WaveLAN PXE ROM Disabled
Selectable ROM 7 Disabled
Selectable ROM 8 Disabled
Selectable ROM 9 Disabled

Selectable ROM 10 Disabled

Selectable ROM 11 Disabled
Selectable ROM 12 Disabled
Selectable ROM 13 Disabled
Selectable ROM 14 Disabled
Selectable ROM 15 Disabled
Selectable ROM 16 Disabled
Beep Error Codes Off

Large Disk Access Mode DOS

Local Bus IDE Adapter Both

Advanced Chip Set Control

Graphics Aperture 64 MB
Enable Memory Gap Disabled
ECC Config Disabled
SERR Signal condition None
Default Primary Video Adapter PCI
PCI/PNP UMB Resource Exclusion
C800 - CBFF Available
CC00 – CFFF Available
D000 – D3FF Available
 Chapter 4: Setup 4-39

D400 – D7FF Available

D800 – DBFF Available
DC00 - DFFF Available
PCI/PNP IRQ Resource Exclusion
IRQ 3 Available
IRQ 4 Available
IRQ 5 Available
IRQ 7 Available
IRQ 9 Reserved
IRQ 10 Available
IRQ 11 Available
PCI/IRQ line 1 Auto Select
PCI/IRQ line 2 Auto Select
PCI/IRQ line 3 Auto Select
PCI/IRQ line 4 Auto Select

Boot-Time Diagnostic Screen Disabled

QuickBoot Mode Enabled

Continuous POST Disabled

Boot menu retry Keyboard

Allow Warm Boot Disabled

Legacy USB Support: [Disabled]
If Disabled, it remains
Enabled during POST to
permit keyboard usage.
Then returns to Disabled.
4-40 Chapter 4: Setup

Security Values
Supervisor Password Is Clear
User Password Is Clear
Set Supervisor Password Press ENTER
Set User Password Press ENTER
Diskette Access Supervisor
Fixed Disk Boot Sector Normal
Password on Boot Disabled

Power Values
Power Savings Disabled

Standby Timeout Off

Auto Suspend Timeout Off

IDE Drive 0 Monitoring Disabled

IDE Drive 1 Monitoring Disabled

IDE Drive 2 Monitoring Disabled
IDE Drive 3 Monitoring Disabled
PCI Bus Monitoring Disabled

Video Power State Control Auto

Boot Values
Removable Devices

Hard Drive

Exit Values
Exit Saving Changes Press ENTER
 Chapter 4: Setup 4-41

Exit Discarding Changes Press ENTER

Load Setup Defaults Press ENTER

Discard Changes Press ENTER

Save Changes Press ENTER

4-42 Chapter 4: Setup

I/O Addresses (486DX4, 586, 2xxx 686, 3xxx 686 and 35xx 686)
The following I/O Address Map applies to the workstation.
Port (Hex) System Use

00-0F DMA Controller 1

20-21 Programmable Interrupt Controller (Master)
40-4B Programmable Interval Timer
60-64 Keyboard Controller/NMI
70-7F Real Time Clock and DMA Mask
80 Heartbeat LED Register
81-8F DMA Page Register
A0-A1 Programmable Interrupt Controller 2
C0-DF DMA Controller 2
F0 Reset Numeric Error
F8-FF Processor
* 100-10F CMOS (Tree Card) (Default)
* 120-12F CMOS (Tree Card)
* 140-14F CMOS (Tree Card)
*160-16F CMOS (Tree Card)
170-177 Secondary IDE Hard Disk Controller
1F0-1F7 Primary IDE Hard Disk Controller
1A0-1A1 ISA LCD Board
200-207 Reserved
220-227 COM Port Serial/3 (586 Processor board only)
240- SMC Ethernet Board
 Chapter 4: Setup 4-43

Port (Hex) System Use

240-27F 8-Port Serial Board (586 Processor board only)

278-27F Parallel Interface Port 2 (Serial Port 5)
2E8-2EF Serial Port 4
2F8-2FF Serial Port 2
300-320 Class 3xxx 686 on-board Ethernet (can be
disabled in BIOS)
330-333 SCSI Interface Default
376-377 Secondary IDE Command/Status Port
378-37F Parallel Interface Port 1
3B0-3BB VGA
3BC-3BF Parallel Interface Port x
3C0-3DF EGA/VGA Registers
3E8-3EF Serial Port 3
3F0-3F5 Flex Disk Controller Primary
3F6 Primary IDE Command Port
3F7 Flex Disk Controller Primary
3F8-3FF Serial Port 1
440-47F 8-Port Serial Board
778 LPT1:
CF8-CFF PCI Configuration Space
C000-CFFF Reserved for PCI Configuration
FCF0-FCFF Dual IDE

* CMOS range options. Only one is used, depending on how

it is configured.
4-44 Chapter 4: Setup

I/O Addresses (7452-4xxx)

The following I/O Address Map applies to the workstation.
Port (Hex) System Use

0000 - 000F PIIX4 - DMA 1

0020 - 0021 PIIX4 - Interrupt Controller 1
0026 - 0027 SMM Configuration Registers
0040 - 0043 PIIX4 - Timer 1
0060 Keyboard Controller Data Byte
0061 PIIX4 - NMI, Speaker Control
0064 Kbd Controller, CMD/STAT Byte
0070, bit 7 PIIX4 - Enable NMI
0070, bits 6:0 PIIX4 - Real Time Clock, Address
0071 PIIX4 - Real Time Clock, Data
0080 - 008F PIIX4 - DMA Page Register
0092 Fast CPU and Gate A20
00A0 - 00A1 PIIX4 - Interrupt Controller 2
00C0 - 00DF PIIX4 - DMA 2
00E0, 00E1 Super I/O GPIO Control (cash drawer)
00F0 - 00F1 Reset Numeric Error
00EX X=0,2,4 or A – SMC GPIO Address
00EX+1 X=1,3,5 or B – SMC GPIO Data
01CE – 01CF VGA
0170 - 0177 Secondary IDE Channel
01F0 - 01F7 Primary IDE Channel
0220 – 0227 On-Board Serial Port 3
0228 – 022F On-Board Serial Port 4
0240 – 024F Audio
 Chapter 4: Setup 4-45

Port (Hex) System Use

0278 - 027F Off-Board Serial Port or Parallel

02F8 - 02FF On-Board Serial Port 2
0330 - 0331 Audio
0370 - 0371 Secondary Super I/O Configuration Register
0376 Secondary IDE Channel Command Port
0377 Secondary IDE Channel Status Port
0378 - 037F Parallel Port (default)
0388 - 038B Audio
03B0 - 03BB Video
03BC - 03BF Parallel Port (optional)
03C0 - 03DF Video
03F0 - 03F1 Primary Super I/O Configuration Register
03F6 Primary IDE Channel Command Port
03F7 (Write) Floppy Channel 1 Command
03F7, bit 7 Floppy Disk Change Channel 1
03F7, bits 6:0 Primary IDE Channel Status Port
03F8 - 03FF On-Board Serial Port 1
LPT + 400h ECP Port, LPT + 400h
04D0 - 04D1 Edge/Level INTR Control Register
0534 - 053F Audio
0570 - 0577 IDE Controller Fourth Address
05F0 - 05F7 IDE Controller Third Address
0776 - 0777 IDE Controller Fourth Address Cmd/Stat
07F6 - 07F7 IDE Controller Third Address Cmd/Stat
FCB0 - FCB7 PIIX4 Ultra DMA IDE
FCC0 - FCDB 82559 Ethernet
4-46 Chapter 4: Setup

Interrupt Levels (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686)
The following Interrupt Levels apply to the workstation.
Interrupt Level Function
NMI Parity or I/O Channel Check
IRQ00 Software Timer Output (unchangeable)
IRQ01 Keyboard/Wedge Output (unchangeable)
IRQ02 Cascade of Second PIC (unchangeable)
IRQ03 COM2, Port 2f8
IRQ04 COM1, Port 3f8
IRQ05 COM3, Port 3e8 (Add-on board port B and 8-port
RS-232 Board)
IRQ06 Flex Disk Controller
IRQ07 Parallel Port 1, Parallel Port 2
IRQ08 Real Time clock Interrupt
IRQ09 Software Redirected to 0AH, (COM 4, Port 2E8)
IRQ10 Ethernet
IRQ11 SCSI Adapter Board, (COM 5, Port 278), SVGA
LCD video
IRQ12 Mouse/Auxiliary Port
IRQ13 Math Coprocessor
IRQ14 Primary Hard Disk Controller
IRQ15 Secondary Hard Disk Controller
 Chapter 4: Setup 4-47

Interrupt Levels (7452-4xxx)

The following Interrupt Levels apply to the workstation.
IRQ Description
0 System timer
1 Standard 101/102-key or Microsoft Natural keyboard
2 Programmable interrupt controller
3 Communications port (COM 2) or Port B
4 Communications port (COM 1) or Port A
5 Free
6 Standard floppy disk controller
7 Printer port (LPT 1)
8 System CMOS/real time clock
9 Crystal SoundFusion PCI audio accelerator
Intel 82371AB/EB PCI to USB universal host controller
Silicon Motion LynxEMT
IRQ Holder for PCI Steering
Intel 82559 fast Ethernet LAN on Motherboard
10 Communications port (COM 5) or Port C Main Processor
Board, Touch if connected
11 Communications port (COM 6) or Port D (UPS – if connected)
12 PS/2 Compatible mouse port
13 Numeric data processor
14 Primary IDE controller (dual fifo)
15 Secondary IDE controller (dual fifo)
4-48 Chapter 4: Setup

Note: If using a standard eight-port serial board, use IRQ 5.

Note: The 7452-4xxx contains a plug-and-play BIOS, so certain PCI
devices may move to IRQ5. For additional considerations, refer to
Allocating Interrupts earlier in this chapter.
Note: If using a standard eight-port serial board and a WaveLAN
board, disable either the Parallel Port on IRQ7 or the Secondary IDE on
IRQ15. The WaveLAN will use one of these resources.

Note: System BIOS Versions 2.1.0.x and earlier configured Port C and
Port D to use the same IRQ 11. This IRQ sharing causes problems
under NT and Windows 2000. System BIOS Version 2.1.1.0 and later
fix this problem. If using a previous BIOS version, you may need to
change the IRQ settings for Port C and Port D for devices to work
properly on those COM ports.
 Chapter 4: Setup 4-49

Memory Map (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686)
The following Memory Map applies to the workstation.
Address Hex Function Notes
00000000-0009FFFF 640 KB System System board RAM
000A0000-000BFFFF 128 KB Video RAM Reserved for video
Display Buffer
000C0000-000C7FFF VGA BIOS CRT or ISA LCD board
000C0000-000C9FFF VGA BIOS PCI LCD Board (VGA)
000C0000-000CAFFF VGA BIOS PCI LCD Board (SVGA)
000C8000-000E7FFF HI DOS Memory Open to ISA and PCI
bus or HIMEM
000C8000, 000CC000 Possible Memory
000D0000, 000D4000 Dump Base Address
000D8FFF
000E8000-000ECFFF BIOS reserved Available as HIMEM
000ED000-000EFFFF Flash Boot Block Available as HIMEM
000F0000-00002FFF System ROM BIOS Duplicated system BIOS
at address FFFF0000
00200000-08000000 Maximum Memory Memory
FFFF0000-FFFFFFFF 64 KB Reserved on
System Board
4-50 Chapter 4: Setup

Memory Map (7452-4xxx)

The following Memory Maps apply to the workstation.
Address Range (hex) Size Description

FECFF000-FECFF01B 27 B LAN PXE ROM

100000-18100000 384 MB Current maximum extended memory
F0000-FFFFF 64 kB System BIOS
EE000-EFFFF 8 kB Main BIOS (available as UMB)
ED000-EDFFF 4 kB ESCD (plug and play configuration
area not available as UMB)
EC000-ECFFF 4 kB OEM (available as UMB)
E0000-EBFFF 48 kB BIOS reserved (currently available as
UMB)
DC000-DFFF 4 kB BIOS DMI*
D8000-DBFFF 12 kB Available HI DOS memory
D0000-D7FFF LAN PXE*
CB000-CFFFF 4 kB Available HI DOS memory
CA000-CAFFF LAN PXE*
C0000-C9FFF 40 kB Onboard video BIOS or PCI LCD card
(VGA) BIOS
A0000-BFFFF 128 kB Reserved for video memory
9FC00-9FFFF 1 kB Extended BIOS Data (moveable by
QEMM, 386MAX)
80000-9FBFF 127 kB Extended conventional
00000-7FFFF 512 kB Conventional
 Chapter 4: Setup 4-51

* These PCI devices/areas can be manipulated via Plug-and-Play by the BIOS

and/or the Operating System; Therefore, if any device is added to the system
with a specific memory address, the BIOS will move these PCI devices as
necessary to any available memory thus affecting "Available High Memory."
The following Memory Map shows the memory usage by optional
BIOS settings and plug-in devices.
Address Range (hex) Size Description

C0000-CAFFF 44 kB PCI LCD card (SVGA) BIOS

CC000-CDFFF 8 kB Flash disk (optional). Choose a range
CE000-CFFFF in SETUP if flash disk is present.
D0000-D1FFF
CC000-CDFFF 8 kB Memory dump (optional). Choose a
D0000-D1FFF range on active tree card if installed.
D4000-D5FFF
D8FFF-DAFFF
4-52 Chapter 4: Setup

DMA Channels (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686)
The following DMA Channels apply to the workstation.
DMA Data Width System Resource
0 8- or 16-bits Open
1 8- or 16-bits Open
2 8- or 16-bits Flex Disk Controller
3 8- or 16-bits Parallel Port
4 Reserved/Cascade Channel
5 16-bits Open
6 16-bits Open
7 16-bits IDE Hard Disk Controller

Note: Ethernet may use DMA Channel 3, 5, 6, or 7.

 Chapter 4: Setup 4-53

DMA Channels (7452-4xxx)

The following DMA Channels apply to the workstation.
DMA Data Width System Resource
0 8- or 16-bits Audio
1 8- or 16-bits Audio
2 8- or 16-bits Floppy
3 8- or 16-bits Parallel Port (for ECP/EPP configuration)
4 Reserved - cascade channel
5 16-bits Open
6 16-bits Open
7 16-bits Open
4-54 Chapter 4: Setup

Clearing a Password
To change a password, refer to Setting Passwords earlier in this
chapter. Do not clear a password without obtaining permission from
the responsible supervisor.
If the supervisor password is lost, it can be cleared by shorting the
appropriate pins on the Motherboard. For the location of these pins,
refer to the 7452 Workstation Hardware Service Guide.
If the user password is lost and the supervisor is not available, then the
above procedure can be used to clear the supervisor password. Then
new supervisor and user passwords can be defined.
 Chapter 4: Setup 4-55

Setup Tips
Keep these tips in mind:
• IDE drives - When IDE drives are added, the user must manually
go into Setup and do the autodetect function.
• Monitor settings - If shipping a non-DDC monitor with the system,
the monitor setting should be set optimally for the monitor being
shipped with the system.
• Plug and Play O/S - Set according to the characteristics of the OS
being preloaded. Windows 95 is a Plug and Play OS. Windows
3.1x (and WFW 3.1x) is a Plug and Play OS when the Intel
Configuration Manager (CM) and Intel Configuration Utility
(ICU) are preloaded on the system.
Note: When the Plug and Play configuration manager
(dwcfgmgr.sys) is loaded high, the workstation may reboot. It will
load low with no difficulty. While the readme file implies that the
NOEMS option can exist on the EMM386.EXE parameter line in
CONFIG.SYS, experience has shown that this is not the best option.
It is best to remove the NOEMS option and replace it with RAM or
AUTO, if there is a need to reduce the amount of EMS being
reserved by EMM386.EXE. With the RAM option, the amount can
be reduced to as little as 64 KB, if the user specifies.

• Large Disk Access - Set according to the OS and size of the drive.
For the Series 4000 boards, keep these additional tips in mind:
• To support booting from the parallel CD ROM device, the on-board
LAN components must be disabled. This is done in the Multiple
ROM Menu from the Advanced configuration screen.
• To use a WaveLAN ISA board with SLP download capability, all
option ROMs must be disabled from the Multiple ROM Menu.
Chapter 5: Operating System Recovery

Introduction
This chapter describes how to recover the Operating System by using
the parallel CD-ROM drive. The software is distributed on bootable
CD-ROM media. The drivers that are necessary to run the CD-ROM
are temporarily installed during boot.
Note: It is possible to perform a BIOS update using a network
connection. Refer to the NCR FitClient Software User's Guide for
information about that procedure.

When working on a 7452-4xxx unit with an internal CD-ROM, start at

Insert the CD that contains the operating system image of the Updating
Procedures section.

Prerequisites
The following are required on the 7452 in order to perform a BIOS
update using a CD-ROM drive connected to the parallel port.
• Bootable CD-ROM drive (2336-K024)
• The terminal BIOS must be 2.01.03 or greater.
• Set parallel port to Bi-directional Mode (Setup Utility)
• The terminal must have a parallel port
7452-4000 Prerequisite
On terminals equipped with Pentium III/Celeron processors you must
release memory resources to permit CD-ROM access. Refer to the Setup
chapter and make the following changes to the BIOS settings (Setup
Utility).
• Reset BIOS to Default settings
• Set the Parallel CD-ROM Boot to Enabled
5-2 Chapter 5: Operating System Recovery

• Set the On-Board Intel PXE to Disabled

Updating Procedures
1. Connect the external CD-ROM (2336-K024) drive to the parallel
port on the terminal.
a) Connect the CD-ROM cable to the CD-ROM drive parallel
connector and the terminal parallel connector.
b) Connect the Power Supply to the CD-ROM and to an AC outlet.

ISA

Parallel Connector

Power
Brick
AC Outlet

Parallel Connector

18249
 Chapter 5: Operating System Recovery 5-3

2. Insert the CD that contains the operating system image.

7452 Model Software CD LPIN
NT Win 3.1 Win95 Win98 Win2000 DOS
7452-30xx D370-0461-0100 D370-0456-0100 D370-0458-0100 D370-0460-0100 Not Supported D370-0455-0100
7452-35xx D370-0469-0100 D370-0465-0100 D370-0467-0100 D370-0468-0100 D370-0519-0100 D370-0466-0100
7452-4000 D370-0474-0100 Not Supported D370-0472-0100 D370-0473-0100 D370-0518-0100 D370-0471-0100

3. Boot the terminal.

You should see a message during boot indicating that the CD-ROM
has been recognized:
Micro Solutions BACKPACK CD-ROM v0.3
. . .
Booting from BACKPACK CD
Starting MS-DOS
4. Follow the DOS screen prompts. After each entry you are asked to
confirm your input. You can use 1 or y for Yes, 2 or n for No.
5. Enter whether or not you want to perform Disk verification.
(Answering Yes takes twice as long, but is recommended.)
If Yes is selected:
• The Ghost software verifies write operations and handles bad
FAT clusters.
• The Ghost error file (GHOST.ERR) is displayed before rebooting
If No is selected:
• The Ghost error file is displayed before rebooting only if Ghost
aborts.
Caution: If the error file is displayed, the batch file pauses for user
input before rebooting. You may use Ctrl-C to cancel out of the
batch file if you want to see the error file again, but nothing should
be done that writes to the hard disk before rebooting. GHOST.ERR
is on the RAM disk and is lost on reboot.
5-4 Chapter 5: Operating System Recovery

6. Select which type of recovery you want to perform from the next
menu (normally option #1).
1) Redo entire disk with the first partition the same size.
2) Redo the first OS partition.
3) Redo the second OS partition.
4) Press any key to continue or CTRL-C to abort
The Ghost software then begins the disk recovery from the CD. It
displays a progress bar and gives you an estimate how long the
process should take.
When the recovery process is completed, the client hard disk is
restored to its preinstalled condition, as originally received from
the factory.
The computer automatically reboots the system after the process is
complete.
7. Remove the CD during reboot for the OS to begin. When system is
restored, reset the BIOS to normal defaults.

Completing the OS Installation (WinNT and Win2000)

The system automatically reboots when the image recovery is
complete. The OS is fully installed and also installs most of the
additional software and drivers that are included in the disk image.
Complete the mini-setup as follows.
1. After the terminal reboots, press Next at the Windows Setup screen.
2. Enter the User Name and Organization.
3. Enter the Computer Name for the client.
4. Enter the Administrator’s Account Password (optional)
5. When prompted, press Finish to reboot the client.
6. Log in when prompted.
 Chapter 5: Operating System Recovery 5-5

Completing the OS Installation (Win98)

The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.

For 7452-20XX
1. When the terminal boots it enters the Windows setup routine.
Note: When installing Win98 on terminals with early processor
boards (7452-30xx) there are few differences in the procedure as
follows:

a) The terminal starts the Add New Hardware Wizard.

b) For each device found, permit Windows to search for new
drivers (take defaults).
c) After each driver is installed you are asked to reboot. Answer
No.
2. At the User Information screen, enter the User information. This
can be done using a keyboard or you can use the touch screen
keyboard. After entering the information, press Enter or touch OK.
3. Go into the Control Panel and set the terminal Date and Time.
For 7452-35xx/40xx
The system automatically reboots when the image recovery is
complete. The OS is fully installed and also installs most of the
additional software and drivers that are included in the disk image.
Complete the installation as follows.
At the User Information screen, enter the User information. This can be
done using a keyboard or you can use the touch screen keyboard. After
entering the information, press Enter or touch OK.
5-6 Chapter 5: Operating System Recovery

Completing the OS Installation (Win95)

The system automatically reboots when the image recovery is
complete. The OS is fully installed and also installs most of the
additional software and drivers that are included in the disk image.
Complete the installation as follows.
At the User Information screen, enter the User information. This can be
done using a keyboard or you can use the touch screen keyboard. After
entering the information, press Enter or touch OK.

Completing the OS Installation (DOS)

The system automatically reboots when the image recovery is complete
and opens at the DOS C: prompt.
 Chapter 5: Operating System Recovery 5-7

Gold Disk Contents

This section describes the contents of each of the Gold Disk Images,
including all the additions and changes that were made on top of the
generic operating system.
Important: For each operating system, NCR strongly recommends
that the drivers placed in the c:\install directory be left there for
the purposes of servicing and maintaining the system. If you are using
the information in this section to build your own operating system
image and not using NCR's provided OS Recovery image as a base
image, then we recommend that all installed drivers be placed in a
similar c:\install directory for support.

NCR 7452/7453-4000 Win95 OS Recovery Software

(LPIN: D370-0472-0100)
• Microsoft Windows 95 OSR2 installed
• Microsoft Internet Explorer 5.5 installed (5.50.4134.0600)
• SMI Lynx 3DM Video driver installed (4.12.01.0034)
• SoundFusion Audio driver installed (4.12.2885)
• Intel 82559 Ethernet LAN drivers installed (5.00.66.0000)
• PIIX IDE BusMaster drivers installed (3.3.0.2)
• NCRSYSM driver installed (2.2.1)
• Windows Installer installed (1.1)
• Backpack CD-Rom drivers available (2.04)
• M-Systems DiskOnChip 2000 driver available (4.2)
• MicroTouch drivers available (5.62)
• Edgeport USB drivers available (1.15.2)
5-8 Chapter 5: Operating System Recovery

The following drivers are not installed automatically, but can be

installed from their respective locations (Readme files exist in these
locations, as well):
• Backpack CD-ROM C:\Install\Drivers\CDRom
• M-Systems DiskOnChip C:\Install\Drivers\DskonChp
• MicroTouch C:\Install\Drivers\Touch
• Edgeport USB C:\Install\Drivers\USB
Furthermore, the following settings/revisions have been configured:
• Preinstalled Win95 to include the Product ID Number (PID)
• Placed the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
• Added Userinfo.exe to Start Menu to capture User Name,
• User Organization, Computer Name, and Workgroup (once the
user has entered this information, userinfo will remove itself from
the Start Menu)
• Established a 2gb FAT16 primary system partition
• Established a secondary FAT32 partition that fills the remainder of
the drive
• Included necessary OS cab files in C:\Install
• Exposed to both EM and EM+ video chipsets
• Installed Intel Proset Utility
• Enabled DMA
• Disabled Plug and Play BIOS in Device Manager
• Disabled game device
• Removed/refreshed USB (to move from 'Other Devices' to
• 'USB Controller' in Device Manager)
• Set color to High Color (16 bit)
Note: This product should only be used on 7452/7453 terminals with
a Microsoft Windows 95 license.
 Chapter 5: Operating System Recovery 5-9

NCR 7452/7453-4000 Win98 OS Recovery Software

(LPIN: D370-0473-0100)
7452/7453-Series 4000 Win98 Operating System Recovery Software
provides the means of restoring the operating system to the hard disk
of a 7452/7453 POS terminal. The bootstrap program (di_intel.bsd)
and disk recovery boot image (di_intel.bid) are downloaded to the
target terminal over the network and restore the hard disk to the
preinstalled state as shipped from the factory. This allows installing
the following software:
• Microsoft Windows 98SE installed
• Microsoft Internet Explorer 5.5 installed (5.50.4134.0600)
• SMI Lynx 3DM Video driver installed (4.12.01.0034)
• SoundFusion Audio driver installed (4.12.2885)
• Intel 82559 Ethernet LAN drivers installed (5.00.67.0000)
• NCRSYSM driver installed (02.01.01.004)
• Windows Installer installed (1.1)
• Backpack CD-ROM drivers available (2.04)
• MicroTouch drivers available (5.62)
• Edgeport USB drivers available (1.15.2)
The following drivers are not installed automatically, but can be
installed from their respective locations (Readme files exist in these
locations, as well):
Backpack CD-ROM C:\Install\Drivers\CDRom
MicroTouch C:\Install\Drivers\Touch
Edgeport USB C:\Install\Drivers\USB

Furthermore, the following settings/revisions have been configured:

• Preinstalled Win98 to include the Product ID Number (PID)
5-10 Chapter 5: Operating System Recovery

• Placed the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
• Added Userinfo.exe to Start Menu to capture User Name, User
Organization, Computer Name, and Workgroup (once the user has
entered this information, userinfo will remove itself from the Start
Menu)
• Established a FAT32 primary system partition that fills the entire
drive
• Included necessary OS cab files in C:\Install
• Exposed to both EM and EM+ video chipsets
• Installed Intel Proset Utility
• Installed SMI Video Control Panel (4.3.5)
• Applied a Microsoft hotfix to replace usbhub.sys version 4.10.2222
with 4.10.2223; this executable has been placed in
C:\Install\Drivers\USB\Hotfix
• Enabled DMA
• Disabled DSound Acceleration and Sensaura/EAX in the
SoundFusion control panel
• Disabled game device and joystick
• Set to High Color
• 'Enable PME' (in Intel Proset utility) set to 'Hardware Default'
• Muted the Volume Line-In
• Placed TerminalCheck.exe in Run Registry to ensure image is used
on the proper platform.
Note: This product should only be used on 7452/7453 terminals with
a Microsoft Windows 98 license.
 Chapter 5: Operating System Recovery 5-11

Note: For each operating system, NCR strongly recommends that any
drivers placed in the C:\Install directory is left in tack for the purposes
of servicing and maintaining the system. If you are using this
information in order to build your own operating system image and
not using NCR's provided OS Recovery image as a base image, we
recommend that all drivers that are installed be placed in a similar
C:\Install directory for support.
5-12 Chapter 5: Operating System Recovery

NCR 7452/7453-4000 NT Operating System Recovery Software

(LPIN: D370-0474-0100)
7452/7453-Series 4000 NT Operating System Recovery Software
provides the means of restoring the operating system to the hard disk
of a 7452/7453 POS terminal. The bootstrap program (di_intel.bsd)
and disk recovery boot image (di_intel.bid) are downloaded to the
target terminal over the network and restore the hard disk to the
preinstalled state as shipped from the factory. This allows installing
the following software:
• Microsoft Windows NT with SP4 installed
• Microsoft Internet Explorer 5.5 installed (5.50.4134.0600)
• SMI Lynx 3DM Video driver installed (4.00.1381.0148)
• SoundFusion Audio driver installed (4.12.2085)
• Intel 82559 Ethernet LAN drivers installed (5.00.66.0000)
• NCRSYSM driver installed (02,02,01,002)
• Windows Installer installed (1.1)
• Backpack CD-Rom drivers available (2.04)
• MicroTouch drivers available (5.62)
• Edgeport USB drivers available (1.50)
The following drivers are not installed automatically, but can be
installed from their respective locations (Readme files exist in these
locations, as well):
Backpack CD-ROM C:\Install\Drivers\CDRom
MicroTouch C:\Install\Drivers\Touch
Edgeport USB C:\Install\Drivers\USB

Furthermore, the following settings/revisions have been configured:

 Chapter 5: Operating System Recovery 5-13

• Preinstalled NT to include the Product ID Number (PID)

• Placed the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
• Ran Sysprep (so that the mini installation will run on initial boot)
with the following parameters:
- Skip EULA
- Automatically include PID
• Host.cmd set in RunOnce to update the registry
• Established a 2gb FAT16 primary system partition
• Established a secondary NTFS partition that fills the remainder of
the drive
• Included necessary OS cab files in C:\Install
• Made SP4 folder (already installed) available in C:\Install
• Made SP6a folder available in C:\Install (not installed)
• Exposed to both EM and EM+ video chipsets
• Installed SMI Video Control Panel (4.3.5)
• Installed Intel Proset utility
• Enabled DMA
• Muted Volume Line-In
• Placed TerminalCheck.exe in Run Registry to ensure image is used
on the proper platform.
Note: This product should only be used on 7452/7453 terminals with
a Microsoft Windows NT license.
5-14 Chapter 5: Operating System Recovery

Note: For each operating system, NCR strongly recommends that any
drivers placed in the C:\Install directory be left in tack for the purposes
of servicing and maintaining the system. If you are using this
information in order to build your own operating system image and
not using NCR's provided OS Recovery image as a base image, we
recommend that all drivers that are installed be placed in a similar
C:\Install directory for support.
 Chapter 5: Operating System Recovery 5-15

NCR 7452/7453-4000 Win2000 Operating System Recovery Software

(LPIN: D370-0518-0100)
7452/7453-Series 4000 Windows 2000 Operating System Recovery
Software provides the means of restoring the operating system to the
hard disk of a 7452/7453 POS terminal. The bootstrap program
(di_intel.bsd) and disk recovery boot image (di_intel.bid) are
downloaded to the target terminal over the network and restore the
hard disk to the preinstalled state as shipped from the factory. This
allows installing the following software:
• Microsoft Windows 2000 Professional w/ SP2 installed
• Microsoft Internet Explorer 5.5 installed (5.50.4134.0600)
• SMI Lynx EM/EM+ Video driver installed (5.0.2195.148)
• SoundFusion Audio driver installed (5.12.01.3041)
• Intel 82559 Ethernet LAN drivers installed (5.0.67.0)
• NCRSYSM driver installed (2.2.1.2)
• Windows Installer installed (1.1)
• Backpack CD-Rom drivers available (3.02)
• MicroTouch drivers available (5.62)
• Edgeport USB drivers available (1.15.2)
The following drivers are not installed automatically, but can be
installed from their respective locations (Readme files exist in these
locations, as well):
Backpack CD-ROM C:\Install\Drivers\CDRom
MicroTouch C:\Install\Drivers\Touch
Edgeport USB C:\Install\Drivers\USB
Furthermore, the following settings/revisions have been configured:
• Preinstalled W2K to include the Product ID Number (PID)
5-16 Chapter 5: Operating System Recovery

• Placed the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
• Ran Sysprep, using sysprep.inf and sysprep.bat, so that the mini
installation will run on initial boot with the following parameters:
- Skip EULA
- Automatically include PID
• Established a FAT32 primary system partition that fills the entire
drive
• Included necessary OS cab files in C:\Install
• Made SP2 folder available in C:\Install
• Exposed to both EM and EM+ video chipsets
• Exposed to a mouse so MicroTouch will install properly
• Installed SMI Video Control Panel (4.3.5)
• Installed Intel Proset utility
• Set virtual memory to 192-394
• Enabled APM
• Set 'APM monitor shutoff' to 'Never'
• 'Enable PME' (in Intel Proset utility) set to 'Hardware Default'
• Disabled game port
• Enabled DMA
• Set color to 16 bit
• Placed TerminalCheck.exe in Run Registry to ensure image is used
on the proper platform.
Note: This product should only be used on 7452/7453 terminals with
a Microsoft Windows 2000 license.
 Chapter 5: Operating System Recovery 5-17

Note: For each operating system, NCR strongly recommends that any
drivers placed in the C:\Install directory be left in tack for the purposes
of servicing and maintaining the system. If you are using this
information in order to build your own operating system image and
not using NCR's provided OS Recovery image as a base image, we
recommend that all drivers that are installed be placed in a similar
C:\Install directory for support.
5-18 Chapter 5: Operating System Recovery
Chapter 6: BIOS Updating Procedures

Introduction
This chapter discusses procedures how to update the terminal BIOS
The BIOS can be flashed from a disk, or a CD-ROM. The software is
distributed on bootable CD-ROM media. The drivers that are necessary
to run the CD-ROM are temporarily installed during boot.
7452-10xx, 20xx, 30xx, and 35xx software is provided on disk only.
7452-40xx software is provided on CD-ROM. Directions are provided
on the CD-ROM to build a BIOS flash diskette for the NCR 7452-40xx.
This chapter describes how to use a disk and/or CD-ROM to update
the BIOS.
It is also possible to perform a BIOS update using a network
connection. Refer to the NCR FitClient Software User's Guide for
information about that procedure.

Crisis Recovery
In the event the BIOS becomes corrupt, such as the result of a power
failure during the BIOS Update procedure, you can use the method
discussed later in this chapter in the BIOS Crisis Recovery section to
recover the BIOS.
6-2 Chapter 6: BIOS Updating Procedures

Flexible Diskette Updating Procedures

(7452-10xx/20xx/30xx/35xx)
Boot the workstation using Disk 1 of the 7452 BIOS and BIOS Update
Software (LPIN: A370-0038-0000, Rel. 3.01.00 or P/N: 497-0421588) and
the Startup Menu displays:
1. Flash 7452 PC BIOS (Model 10XX, 20XX, 30XX, 35XX)
2. Flash Memory Dump ROM(Model 10XX, 20XX, 30XX, 35XX)
3. Flash NT Mem Dump ROM (Model 20XX, 30XX, 35XX)
4. Flash LCD BIOS on ISA Card (Model 10XX, 20XX, 30XX)
5. Flash AMD BootWare 1.x LAN Boot ROM (Model 30XX,
35XX)
6. Flash AMD MBA 4.x LAN Boot ROM (Model 30XX,
35XX)

Note: If you will be updating the LCD BIOS on the ISA Board, read
the instructions in that section before proceeding.

Updating the PC BIOS

1. To update the PC BIOS select Item 1 (Flash 7452 PC BIOS) from the
Startup Menu and then press Enter. The PC BIOS selections display:
1. Flash PCBIOS on 7452-10xx (80486)
2. Flash PCBIOS on 7452-20xx (Pentium)
3. Flash PCBIOS on 7452-30xx (686)
4. Flash PCBIOS on 7452-35xx (CRT)
5. Flash PCBIOS on 7452-35xx (LCD/Simultaneous)

2. Select Item 1 (7452-10xx) or Item 2 (7452-20xx) and then press

Enter. If you make a wrong selection, an error message displays.
Reboot and try again.
3. After a successful BIOS update, reboot the workstation.
4. When the system reboots, press F2 at the screen prompt to enter
Setup.
5. In the Exit menu, select Load Default Values.
 Chapter 6: BIOS Updating Procedures 6-3

6. Go to the ADVANCED MENU and set RESET

CONFIGURATION DATA to [YES].
7. Exit Setup and Save Changes.

Updating the Memory Dump ROM

Note: The hardware must be installed and enabled to successfully
update the Memory Dump ROM.

1. From the Startup Menu select Item 2 (Flash Memory) or Item 3

(Flash NT Memory) and then press Enter. After some drivers load,
one of the following messages display:
If the current and new versions are different:
MEM DUMP
Current: 497-xxxxxxx
New Ver: 497-yyyyyyy
_____________________________________________
0 - Abort, 1 - Continue
If the ROM already contains the same version:
BIOS already has specified contents.
If the Memory Dump ROM is not installed or enabled:
Memory Dump ROM Not Found.

2. If the versions are different, press 1 to update the ROM. If the

update is successful, the following message displays:
A ROM device was modified. Reboot!

3. If the Memory Dump ROM is not installed, you cannot proceed

until it is. If it is not enabled, find out from the customer why it is
disabled before proceeding.
6-4 Chapter 6: BIOS Updating Procedures

Updating the LCD BIOS on the ISA Board

Note that this option updates the LCD BIOS on the ISA Board, not the
normal VGA ROM on the Motherboard. If the ISA LCD board is not
installed and enabled, you cannot run this option.
Before trying to update the LCD BIOS on the ISA board:
• Exit this update utility.
• Go into the workstation BIOS and disable video shadowing.
• Restart this update utility.
When you have finished updating the BIOS on the LCD board:
• Go back into the workstation BIOS and re-enable video shadowing.
• Follow the instructions below to update the ISA VGA BIOS
1. From the Startup Menu select Item 4 (Flash LCD BIOS on ISA Card)
and then press Enter. The LCD BIOS selections display:
1. Flash Mono LCD BIOS on ISA Card
2. Flash Color LCD BIOS on ISA Card
3. Flash ACTIVE MATRIX LCD BIOS on ISA Card

LCD Screens Only: View ID label on LCD rear panel to determine if

LCD is monochrome (1000 series) or color (2000 series).
2. Select the desired image and then press Enter. After some drivers
load, one of the following messages display:
If the current and new versions are different:
VGA BIOS
Current: 497-xxxxxxx
New Ver: 497-yyyyyyy
_____________________________________________
0 - Abort, 1 - Continue
If the ROM already contains the same version:
BIOS already has specified contents.

3. If the versions are different, press 1 to update the ROM. If the

update is successful, the following message displays:
 Chapter 6: BIOS Updating Procedures 6-5

A ROM device was modified. Reboot!

4. After a successful BIOS update, reboot the workstation.

Updating the LAN Boot ROM
1. From the Startup Menu select Item 5 (Flash AMD BootWare) and
then press Enter. After some drivers load, one of the following
messages display:
If the current and new versions are different:
LAN BOOT
Current: xx.xx
New Ver: yy.yy
______________________________________________
0 -Abort, 1 - Continue
If the ROM already contains the same version:
BIOS already has specified contents.
If the LAN Boot ROM is not installed or enabled:
PCnet-ISA LAN HW not detected.

Note: On the Startup Menu, Item 6 (Flash AMD MBA) is for updating
4.x ROMs to the latest version. Purchase LPIN G370-1529-0000 to
upgrade an AMD BootWare 1.x ROM to the AMD MBA 4.x ROM.

2. If the versions are different, press 1 to update the ROM. If the

update is successful the following message displays:
A ROM device was modified. Reboot!

3. If the LAN Boot ROM is not detected, install and/or enable it.
4. After a successful update of the BIOS, reboot the workstation.
6-6 Chapter 6: BIOS Updating Procedures

CD-ROM Updating Procedure

(7452-40xx)
The following sections describe how to use the CD-ROM to update the
BIOS.

Prerequisites
The drivers necessary to run the CD-ROM are temporarily installed
during boot. Additionally, the 7452 require the following when
performing a BIOS update using a CD-ROM:
• Bootable CD-ROM drive (2336-K024)
• Keyboard
• Keyboard NCR BIOS and BIOS Update Software
(LPIN: A370-0022-0100)

7452-40xx Prerequisite
On terminals equipped with Pentium III/Celeron processors you must
release memory resources to permit CD-ROM access. Refer to the Setup
chapter and make the following changes to the BIOS settings (Setup
Utility).
• Reset BIOS to Default settings
• Set the Parallel CD-ROM Boot to Enabled
• Set the On-Board Intel PXE to Disabled
 Chapter 6: BIOS Updating Procedures 6-7

Updating Procedures
1. Connect the External CD-ROM Drive (2336-K024) to the parallel
port on the terminal.

2. Connect the Power Cable to the CD-ROM power connector and an

AC outlet.

ISA

Parallel Connector

Power
Brick
AC Outlet

Parallel Connector

18249

3. Insert the BIOS update C4D.

NCR BIOS and BIOS Update Software
(LPIN: A370-0022-0100)

4. Apply power to the terminal.

5. Press F2 at the screen prompt to enter Setup.
6. In the Advanced menu, select Multiple ROM Menu.
6-8 Chapter 6: BIOS Updating Procedures

7. Set the Parallel CD-ROM Boot to Enabled.

8. Exit Setup and Save Changes.
As the terminal reboots, you should see a message during boot
indicating that the CD-ROM has been recognized:
Micro Solutions BACKPACK CD-ROM v0.3
. . .
Booting from BACKPACK CD
Starting MS-DOS
9. Follow the screen prompts on the client to update the BIOS. You
can select two methods to run the update program.
• Automatic BIOS Update – update process runs unattended
Note: You will see a prompt for terminal model and serial
number information if the program detects invalid information
in the current BIOS, or if you are replacing the processor board,
in which case there is not model/serial number information in
the BIOS.

Important: Model/Serial Number is mandatory for FitClient

operation.
• Interactive BIOS Update – permits you to input/replace the
model/serial number information that is stored in the BIOS.
Note: Model/Serial number data that is currently stored in the BIOS
is displayed during power up.

10. You should see a green window, indicating a successful update.

11. Remove the CD. The system automatically reboots
12. When the system reboots, press F2 at the screen prompt to enter
Setup.
13. In the Exit menu, select Load Setup Defaults.
14. Go to the Advanced menu and set Reset Configuration Data to
[Yes].
15. Exit Setup and Save Changes.
 Chapter 6: BIOS Updating Procedures 6-9

Creating 7452-40xx Diskettes from CD-ROM

1. Insert the BIOS Update CD into the CD-ROM drive.
2. The README.txt from Notepad appears, exit notepad.
3. The Update folder appears, click on the Folders icon at the top of
the explorer page.
4. Click on the CD-ROM drive
5. Double-click on the Diskette Folder.
6. Double-click on the makedisk.bat icon.
7. Insert a new diskette into drive A:\, press any key.
The 7452/7453-40xx BIOS Update Disk is automatically created.
Remove and label diskette when completed.
8. Insert another diskette into drive A:\ to create the 7452/7453-40xx
Crisis Recovery Disk, press any key to continue.
When finished remove and label the diskette from the drive.
6-10 Chapter 6: BIOS Updating Procedures

BIOS Crisis Recovery

The procedures below provide a way to restore the BIOS resulting
from a non-recoverable condition.
Note: Use this BIOS crisis recovery procedure only for a
NON-RECOVERABLE BIOS failure. A non-recoverable BIOS state
typically results from power loss during a flash BIOS update process.
This is a rare occurrence and should not be confused with other
hardware errors that cause a no video state. This procedure is not
intended to be used for changing or upgrading an operational BIOS.

Required Hardware
Part Number Part Name Use
PC with at serial port Download BIOS
497-0408349 Cable, 9-Pin Female to 9-Pin PC to terminal
Female RS232 connection
497-0413418 Parallel Dongle Forces BIOS recovery

Required Software

Acquire the following software from NCR.

NCR 74xx BIOS and BIOS Update Software
LPIN: A370-0022-0100
P/N: 497-0424310
 Chapter 6: BIOS Updating Procedures 6-11

Recovery Procedures
1. Connect the Parallel Dongle to the parallel connector on the
terminal.

Com1 Parallel
Port 19511

2. Connect the two machines with the RS-232 cable. Use COM Port 1
on both machines.

RS-232 Cable

NCR 7460 PC 19509

3. Boot the PC in the DOS mode with CD-ROM support.

Note: The PC must be running in the DOS mode (not in a Windows
DOS box) for the software to operate correctly.

4. Insert the BIOS update CD into the PC.

NCR BIOS and BIOS Update Software
LPIN: A370-0022-0100
6-12 Chapter 6: BIOS Updating Procedures

5. Apply power to the terminal.

6. On the PC, change directory to the CD-ROM drive.
E: [Enter]
7. Enter the update command:
EMBflash [Enter]
8. Select the number for the 7452 terminal from the menu list:
1) 7454
2) 7401
3) 7452
4) 7453
5) 7455
6) 7460
7) 7451
8) 7456

3 [Enter]
A blue screen displays as the program runs, showing the program
progress, followed by a green screen, indicating a successful load.

PhoenixPhlash Status

Flash memory has been successfully programmed

PRESS ANY KEY TO EXIT

19502

The Class/Model/Serial # information is deleted using the Crisis

Recovery procedure. Use the normal BIOS update procedures as
discussed earlier in this chapter to restore the information.
 Chapter 6: BIOS Updating Procedures 6-13

Cable/Connector Pin-Out Information

Parallel Dongle

25-Pin D-shell Receptacle

(Viewed from wiring side)

13 12 11 10 9 8 7 6 5 4 3 2 1

25 24 23 22 21 20 19 18 17 16 15 14

19513

RS-232 Cable

P1 P2

9-Pin 1
5 9-Pin
9 1 D-shell 5 6
D-shell Receptacle
6 9
Receptacle 1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
P1 P2
19512
6-14 Chapter 6: BIOS Updating Procedures
Chapter 7: Memory Dump

General Memory Dump Information

In the event of a catastrophic software failure (system lock up), the
7452 provides a means to dump the contents of the system memory
contents (CMOS and RAM) to a file that can then be analyzed using the
Memory Dump Analyzer Utility.
In order to get a memory dump on the 7452-4000 it must first be
configured with the Active Tree Card. The Passive Tree Card (available
feature on earlier terminals) does not support memory dump.

Supported Operating Systems

The following table provides a summary of operating systems
supported by the Memory Dump Utility.
7-2 Chapter 7: Memory Dump

Summary of Operating Systems

Operating System Memory Dump Support Notes
MS-DOS Inherent
Pharlap 286 DOS Requires slight Not supported with usage of
Extender application EMM386. Instead, QEMM
modification must be used if memory
manager required.
Windows 3.1 Requires Standard mode operation not
Windows 3.11 installation of supported with EMM386
Windows for VNCRDMPD.386 installed. Instead, QEMM
Workgroups 3.1 must be used if memory
Windows for manager required for
Workgroups 3.11 Standard mode operation.
Windows 95
Windows 98 Not Supported
Windows 2000 Supported
Windows NT Supported
OS/2 Not supported

Memory DUMP ROM Base Address

The base memory location for the 16K Memory Dump ROM is
configurable via switches on the Riser board. The following addresses
can be selected:
• C8000h
• CC000h (default)
• D0000h
• D4000h
• D8000h
A sixth switch position disables the Memory Dump ROM.
 Chapter 7: Memory Dump 7-3

Riser Board Base Address

Along with the Memory Dump ROM, the Riser board contains I/O
ports and registers that govern usage of CMOS, confirms the memory
dump switch has been activated, and identifies the Riser Board. These
I/O addresses can be based at any one of 4 locations, configurable via
switches on the Riser board. The valid base addresses are:
• 0x0100 (default)
• 0x0120
• 0x0140
• 0x0160

Updating the Memory Dump ROM Image

The Riser Board's Memory Dump ROM is a flash programmable 16K
ROM, permitting easy updates to newer software releases. The 7452
Memory Dump ROM's image is contained in the file 7452mdmp.bin.
7-4 Chapter 7: Memory Dump

DOS Memory Dump Specifics

In the event of a catastrophic software failure (system lock up), the
7452 provides a means to dump the contents of the system memory
contents (CMOS and RAM) to a file that can then be analyzed using the
Memory Dump Analyzer Utility.
Workstations running MS-DOS are fully supported by the Memory
Dump process. No additional runtime software is required.

Dump Process Overview

The memory dump process writes the data onto diskettes. As each
diskette is filled, the user is prompted for another. When the memory
dump is complete, all diskettes successfully used in the dump denote a
set of diskettes that comprise a single consolidated memory dump
image. The data from the diskettes is then moved to hard disk and the
consolidated dump image file reassembled from its component pieces.
Note: The workstation must remain powered up following the system
lock up, before performing the memory dump, else the memory
contents will be lost.

Restrictions and Limitations

The Memory Dump functionality has the following restrictions and
limitations:
• Dumps to flex drive only. No hard disk or LAN support is
provided.
• All dumps are written to drive A:
• 1.44 MB diskettes and 12-bit FAT are the only supported media.
• Diskettes must be preformatted.
• Memory between the base 640K and the start of extended memory
is not dumped.
 Chapter 7: Memory Dump 7-5

• No control header information is added to the diskette dump files.

Human error can cause memory dump images to be rebuilt
incorrectly. An example would be mixing files from different
memory dumps.
• No video or keyboard interaction during the memory dump
process. All information is provided to the user by way of speaker
tunes and beeps.
• Reinitializing CMOS clears the area the Memory Dump ROM
stored the previous NMI vector value. However, software that
permits the re-initialization will force the user to reboot (diag.exe)
so this should not be an issue.
• If a protect mode NMI hander is not set up to direct NMIs to the
real mode vector captured by the Memory Dump ROM, the system
experiences the default protect mode NMI handling defined by the
operating system and/or compilers used. Often this is a fatal
system error. There is a timing window in the Pharlap 286 DOS-
Extender support. This window is between the operating system
starting protect mode and the application configuring the system to
pass protect mode NMIs to the real mode vector. Default protect
mode NMI handling occurs during this time frame.
• When the dump switch is pressed the signal SERR# is introduced
onto the BUS producing a NMI. If the Memory Dump ROM's NMI
handler is not invoked at this time, further activation of the
memory dump switch will not produce a NMI as no software has
run to re-enable the SERR# signal to produce a NMI. This would
only occur in real mode if third party software captured the NMI
vector and did not forward it to its previous handler. Under protect
mode this can occur if the dump button's NMI is handled by the
default protect mode NMI handler.
• The register contents stored within CMOS are those seen at entry to
the Memory Dump ROM's NMI handler and do not specifically
match those that would be most useful - those of the application
interrupted.
7-6 Chapter 7: Memory Dump

• Intel 386 or higher processor, required as the Memory Dump ROM,

is compiled with the .386 option in order to do 32-bit port reads and
writes for the PCI chip configuration.
• Diskette drive must support change line.
• 512 bytes is the only supported sector size. This is the sector size
MS-DOS is hard coded throughout to support.
• Corruption of the interrupt vector table will prevent memory
dumps from working. If the NMI is not routed through to the
ROM, the memory dump process cannot start. The Memory Dump
ROM uses several BIOS interrupts to access the diskette, get time
and date, and determine the amount of extended memory present.
Corruption of the interrupt chain for these BIOS interrupts will
prevent memory dumps from working.
• Memory dumps are not supported with Nu-Mega's Soft-ice or
other equivalent programs installed. The ROM's accessing
extended memory for dumping of addresses past the 15.75 MB
boundary with Soft-ice 2.80 installed results in Soft-ice popping up
and proclaiming a protect violation, failing the dump process.
• Memory dumps initiated while at Nu-Mega Technologies' Soft-ice
prompt will not complete. Soft-ice seems to absorb the NMI when it
is active on the screen. When the user exits the debugger and
returns to DOS, the dump does not then occur and further
depressions of the memory dump switch will not cause a memory
dump to start. At this point, the dump requested bit of the riser
board's FPGA is active and the NMI actually occurred - only Soft-
ice absorbed it and the normal NMI vector chain was not activated.
A NMI occurred due to the dump switch (absorbed by Soft-ice) and
no software has run to re-enable further memory dump switch
NMIs. To enable a memory dump, the user must use either reboot,
or use Soft-ice's port read/write capability to re-enable NMIs, then
exit Soft-ice and press the dump button.
 Chapter 7: Memory Dump 7-7

• Installation of Microsoft's APM module power.exe without

enabling the 7452's PC BIOS APM options will result in failed
memory dumps if emm386.exe is also installed. The combination of
emm386.exe and power.exe without the BIOS's APM support
enabled causes emm386.exe to take an exception and halt the
system when the memory dump button is pushed. emm386.exe
displays a message: EMM386 has detected error #13 in an
application at memory address 0048:0637. To minimize the chance
of data loss, EMM386 has halted your computer. For more
information, see the readme.txt file. To restart your computer press
ENTER. Users installing power.exe should have the BIOS APM
option enabled.
• 7452 Release 1.0 memory dump ROM trashes about 10K of base
memory for its use as RAM data. This area is located near the
upper end of the base 640K. There are two issues with this scenario:
− The user may want to view some of the trashed area. The
contents dumped will be the ROM's RAM data and not the
original contents.
− The brute force use of the location for RAM data disregards all
software positioned at this area. If software is loaded in that
location that captures or handled int 13h or int 15h, the dump
process will hang when the ROM issues the interrupt request.
• For Pharlap 286 DOS-extender, Windows standard mode
environments must not have EMM386.exe installed. EMM386 has
an NMI handling bug which prevents the memory dump process
from operating. Users wanting to perform a memory dump in these
environments should remove EMM386 or substitute QEMM for
EMM386.
7-8 Chapter 7: Memory Dump

Performing the Memory Dump

The number of diskettes required to perform the memory dump varies
depending on your system configuration.

Workstation Number of 1.44 MB

Memory Capacity Diskettes Required
(MB)
2 2
4 3
8 6
16 12
32 23
64 46
Note: Diskettes must be preformatted.
Fewer diskettes can be used if only the first part of the dump is needed.
 Chapter 7: Memory Dump 7-9

1. To access the Memory Dump Switch, you must insert a small

pointed object, such as an unfolded paper clip, through the opening
to the left of the LEDs to reach the area shown below.

Old Style New Style

"Heart Beat" (Red) Memory Dump Switch

+5 V (Green) Power Good (Green)
+12 V (Green) LAN Link Integrity (Green)
-12 V (Green)
Memory Dump Switch "Heart Beat" (Red) 14655

2. Insert a diskette into the flex drive.

The system CMOS is dumped first, followed by the 640 KB of base
memory. After this the extended memory is dumped.

Tunes/Tones
Periodic tunes/tones are sounded as memory is copied to the diskettes.
The following tones are used:
Success tune - an upbeat 4 note song
Failure tune - 4 note song that's deeper toned and more depressing
than the success tune.
Extended flat tone - denotes diskette related information. The tone is
about 2 seconds and is clearly distinguishable from a beep.
7-10 Chapter 7: Memory Dump

Tune/Tone Meaning
Success Tune (played The memory dump process successfully
once) started.
Success Tune The memory dump process successfully
(played repeatedly) completed.
The current diskette was successfully
written to and is the last of the set.
Failure tune, The memory dump attempt failed. These
followed by two groups of are fatal errors.
beeps (with a short delay
1,1 - max retries exceeded (generally
to distinguish the end of a
disk error retries)
sequence)
1,2 - cannot forward non-dump NMI to
previous NMI vector, as this value
stored in CMOS has been cleared.
2,1 - failed resetting the disk subsystem
2,2 - diskette does not support change
line
2,3 - failed reading a sector from diskette
Extended flat tone, The current diskette was successfully
followed by a Success tune written to and another diskette is
(repeated sequences, with needed. Remove the diskette, label it as
a short delay to distinguish disk x, save it as part of the dump image
the end of a sequence) set, and insert another diskette.
Extended flat tone, Diskette related information.
followed by two groups of
1,1 - insert a diskette.
beeps (repeated sequences,
with a short delay to 1,2 - diskette found in drive is part of a
distinguish the end of a previous dump. Remove diskette,
sequence) and insert first dump diskette.
2,1 - diskette failed. Remove diskette.
2,2 - invalid media (non-1.44 MB
diskette). Insert a valid disk.
 Chapter 7: Memory Dump 7-11

Either of the following tones are sounded when a diskette is

successfully added to the set of disks composing a memory dump
image:
• The Extended tone/Success tune is played, indicating the diskette
has been successfully written to and that another diskette is
required.
• The Success tune is repeatedly playing, indicating the dump
process is complete and the current diskette is the last disk in the
set.

Disk Format
The Memory Dump ROM writes the data to the diskette in the form of
a binary FAT compatible file. The ROM directly writes the FAT table
information required to permit DOS to interpret the file as a normal
binary file. Each diskette receives a single file named dumpinfo.xxx.
The extension .xxx is a number denoting the sequential position of the
diskette in the consolidated dump image. This extension starts at 001
and increments with each additional diskette used.
Note: All pre-existing data on the diskette is overwritten during the
dump process.

Each diskette's dumpinfo.xxx file is created with the same time and
date information to help designate a diskette as being part of a specific
set.

Moving the Files to Hard Disk and Reassembling

Once the memory dump is complete, you have a set of diskettes, each
with a single binary file dumpinfo.xxx. The next step is to move all files
on the diskettes to a hard disk. Copy the files to the hard disk using the
standard DOS copy command. The copy command MUST have the
binary file option /b specified each time it is used.
Note: The amount of hard disk space required to assemble the file is
twice the memory dump image size (individual files plus composite
image).
7-12 Chapter 7: Memory Dump

After the files are on the hard disk, the DOS utility assemble.exe is run
to build the memory dump image from the individual files. The
individual diskette files will be left on the hard disk and must be
removed manually.
Follow these steps when reassembling the diskettes onto the PC:
1. Change to a directory on the PC that has no other dumpinfo.xxx
files. This is important to prevent files from different memory
dumps being intermixed.
2. Copy each diskette's dumpinfo.xxx file to the hard disk using copy
/b a:\dumpinfo*.
3. Reassemble all individual component files into the memory dump
image by running assemble.exe.
Note: After assembling the files the image is reassembled and
ready for analysis by NCR.
 Chapter 7: Memory Dump 7-13

Flow Chart
A high level flow chart of a typical successful memory dump follows:
2
Start

Fill diskette
with data
User presses
dump switch

More data to No
ROM's NMI dump?
handler called Sound success
tune repeatedly
to signal
Sound tone/ successful dump
success tune
sequence. Disk
Is NMI a dump No successfully filled
request?
No Done
Pass NMI
on to
Yes previous Has disk been
handler removed?
Sounds success
tune once to
indicate dump Yes
started
1
1
Sound tone/1-beep
sequence to
indicate need disk

No

Has disk been

inserted?

Yes

2
16853

Note: Currently there are no tools available to analyze the dump in

the field. The diskettes containing the dump can be sent to NCR
Corporation, RSG-Atlanta for analysis.
7-14 Chapter 7: Memory Dump

Pharlap 286 DOS Extender

Pharlap's 286 DOS-Extender runs in real and protect mode. If the
memory dump switch is activated while the DOS-Extender is in real
mode, the memory dump process works by default. However, protect
mode NMIs default to an exception message and the DOS-Extender
will exit to the DOS prompt. Runtime code must be added to the
application to configure the protect mode NMIs to be handled by the
real mode NMI interrupt vector. This functionality is provided by a
Pharlap API. The API, DosSetPassToRealVec(), configures the 286
DOS-Extender to manage everything necessary for protect mode
interrupts to be routed to the real mode interrupt vector.
The following code must be incorporated by Pharlap 286 Dos-Extender
applications to enable memory dumps. It should be run as part of the
application's initialization:
/* Protect mode NMIs must be redirected to the real mode NMI
vector to enable memory dumps on 7452 */
#define NONMASKABLE_INTERRUPT 0x02

REALPTR rhandler;
PIHANDLER oldprot_handler;
REALPTR oldreal_handler;

/* initialize rhandler to the existing real mode NMI vector */

if (DosGetRealVec(NONMASKABLE_INTERRUPT, &rhandler) != 0)
{
/* handle failure to get existent real mode NMI vector */
}
else
{
/* Configure Pharlap to send protect mode NMIs to rhandler
(the preexisting real mode NMI vector). The previous protect
mode and real mode NMI vectors are returned in oldprot_handler,
and oldreal_handler respectively - oldreal_handler will return
with rhandler's value, as the real mode vector's value is not
changed. */

if (DosSetPassToRealVec(NONMASKABLE_INTERRUPT, rhandler,
&oldprot_handler, &oldreal_handler) != 0)
{
/* handle failure to get set Pass To Real */
}
}
/* remember to restore the interrupts upon exiting */
 Chapter 7: Memory Dump 7-15

There is a small timing window between the protect mode operation

and the application's configuring the protect mode NMIs to be handled
by the real mode NMI vector handler. NMIs arriving in this window
are processed by the default NMI handler. This code also defaults all
protect mode NMIs to be handled by the real handler even if the NMI
was not a result of pressing the memory dump switch.
The DosSetPassToRealVec() API is not provided by Pharlap's TNT
DOS-Extender. TNT provides APIs for handling real mode NMIs in
protect mode, but not for handling protect mode NMIs in real mode.
7-16 Chapter 7: Memory Dump

Memory Dump Assembler

The Memory Dump Assembler is a simple DOS application that
reassembles the binary files resulting from a memory dump into a
consolidated memory dump image. The utility is part of the Memory
Dump Analyzer Utility (497-0406704). The file name is assemble.exe,
which is a command line driven application. The command line is:
assemble -i <input file's basename> -o <output file
name>
where:
-i specifies the basename of the input files (8 characters max). All
input files must have the same basename. Do not specify an
extension. The default basename is dumpinfo, which is the
basename used by the memory dump process.
-o specifies the destination file name. Specify a maximum of
twelve characters including the extension, using the FAT 8.3
filename format. The default filename extension is *.dmp.
The diskette files composing the image must be moved manually to an
empty subdirectory at a Memory Dump Analyzer workstation. Once
all the files are on the hard disk. Run assemble.exe from that directory.
assemble.exe uses all files in the current directory with the
configured base name and a numerical extension in the form .001, .002,
etc, to build the Memory Dump Analyzer compatible image.
assemble.exe stops when a file with the next sequential extension
cannot be located. Use care to not skip any files when moving the
diskette files to hard disk. A list of files used in building the image will
be displayed upon exit.
Note: The amount of hard disk space required to assemble the file is
twice the memory dump image size (individual files plus composite
image). The individual diskette files will be left on the hard disk and
must be removed manually
 Chapter 7: Memory Dump 7-17

Windows Memory Dump Specifics

The memory dump process is driven by Non-Maskable Interrupts
(NMIs). Pressing the dump button produces an NMI, which activates
the memory dump logic. NMI handling is operating system
dependent. Windows support requires capturing Windows protect-
mode NMIs, switching to virtual 8086 (V86) mode, and issuing a
software int 2 so that the existing memory dump ROM will be invoked
and the dump completed.
Since standard-mode operation of Windows 3.1/3.11 and Windows for
Workgroups automatically redirects protect mode NMIs to the real-
mode interrupt vector table, memory dump support is inherently
supported.
The default enhanced-mode Windows behavior due to a memory
dump induced NMI is the infamous "blue screen" proclaiming a fatal
memory parity error has occurred. The system halts. Supporting
memory dump requires intercepting the NMI prior to this default
behavior and invoking memory dump logic. This functionality is
incorporated within a Memory Dump VxD, VNCRDMPD.386. It is
applicable only to enhanced mode Windows operation.
Windows memory dump support invokes the existing Memory Dump
ROM to perform the dump. The user interface is identical between the
DOS Memory Dump and the Windows Memory Dump. The dump
image file format is identical to that obtained from a DOS workstation,
and the same Memory Dump Analyzer application is used for all
environments.
7-18 Chapter 7: Memory Dump

Prerequisites
Windows 2000 and Windows NT systems require the preparation
outlined in the following sections prior to performing a memory
dump.
Note: The memory dump file is intended to be analyzed by Microsoft
or requires a certain level of Post Mortem expertise.

More Information
For additional information about Windows Memory dump refer to the
Microsoft web site and search their Knowledge Base for the following:
• Windows 2000 Memory Dump Options Overview (Q254649)
• Gathering Blue Screen Information After Memory Dump in Windows
2000 or Windows NT (Q192463)

Windows 2000
To enable memory dump on a Windows 2000 system, complete the
following steps prior to performing the memory dump:
1. In the Control Panel, click on System.
2. In System Properties, select Advanced and then Startup and
Recovery.
3. Under System Failure, check the following boxes:
- Write an event to the system log
- Send an administrative alert
- Automatically reboot
4. In Write debugging information select Complete Memory Dump, and
in Dump file: enter - C:\Memory.dmp.
Note: The size of the memory file can be very large. Therefore, the
file should be dumped to the local drive or a network drive and not
to diskettes.
 Chapter 7: Memory Dump 7-19

5. Check the box - Overwrite any existing files and enter OK. Do not
reboot the system yet.
6. Click on START→Run. Enter regedit and click on OK.
7. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Control\CrashControl.
8. Click on Edit and then on New.
9. Click on DWORD Value and enter NMICrashDump.
10. Highlight NMICrashDump. Click on Edit and then on Modify.
11. Enter a 1 in Value Data and enter OK.
12. Close the Registry editor.
13. Reboot the system for changes to take effect.
7-20 Chapter 7: Memory Dump

Windows NT
To enable memory dump on an NT system, complete the following
steps prior to performing the memory dump:
1. In the Control Panel, click on System.
2. In System Properties, select Startup/Shutdown.
3. In the Recovery Section and under When a STOP error occurs, do the
following, check the boxes
− Write an event to the system log
− Send an administrative alert
− Write debugging information to:
In the box enter the file name and the path to the local drive,
example: C:\Memory.dmp
Note: The size of the memory file can be very large. Therefore,
the file should be dumped to the local drive or a network drive
and not to diskettes.
− Overwrite any existing files
− Automatically reboot
4. Click on Apply and enter OK.
5. Click on START→Run. Enter regedit and click on OK.
6. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Control\CrashControl.
7. Click on Edit and then on New.
8. Click on DWORD Value and enter NMICrashDump.
9. Highlight NMICrashDump and in the Edit function. Click on
Modify.
10. Enter a 1 in Value Data and enter OK.
11. Reboot the system for changes to take effect.
 Chapter 7: Memory Dump 7-21

Restrictions and Limitations

• In Windows 95/98, graceful shutdowns that flush the disk system
are not done. After the dump completes, the machine must be
powered down then back up. File system data may be lost. This has
the same degree of risk as powering down the workstation without
selecting the shutdown option.
• Windows memory dumps may not always complete.

Troubleshooting
Condition: On a Windows 3.1/WFW/95 /98 based workstation,
pushing the dump button results in the infamous windows "blue
screen" proclaiming "System Error, Memory parity error detected.
System halted."
Action: Install the VNCRDMPD.386 VxD. The blue screen fatal
error is the default Windows NMI handler acting up.

Condition: On a Windows 3.1/WFW/95 /98 based workstation,

pushing the dump button activates the previously installed Soft-ice for
Windows with a page fault reported.
Action: Install the VNCRDMPD.386 VxD. The default Windows
NMI handler produces the fatal "blue screen" proclaiming "System
Error, Memory parity error detected. System halted." This code is
attempting to execute and Soft-ice interprets it as a page fault.

Condition: On a Windows 95 /98 based workstation, the memory

dump process hangs.
Action: Ensure the FS_CMOS.DOS driver in config.sys has the
/NOBLOCK option set. The memory dump will hang if this is not
set. The CMOS driver does not support the block driver option
under Windows 95.
7-22 Chapter 7: Memory Dump

Condition: On a Windows workstation running standard mode, the

system reboots or hangs when the dump switch is pressed.
Action: Remove EMM386.exe from the config.sys file. Memory
dumps in the Windows standard mode (and Pharlap 286 DOS-
Extender) environment are not supported with EMM386 installed.
If such a memory manager is required, use QEMM.
Appendix A: Retail Keyboard Key Layouts

68-Key Keyboard
There may be occasions when it is necessary to perform DOS functions
on the 7453. The following illustration provides the character layout for
the 68-key keyboard.

/ a b c d e f g

h i j k l m n
\

o p q r s t u
,

F1 F2 F11 * - F14 v
_

" F3 F4 7 8 9 F12 F15 w

: F5 F6 4 5 6 + F16 x

BS F7 F8 1 2 3 F17 y

CR

SP F9 F10 0 . F18 z

11371
A-2 Appendix A: Retail Keyboard Key Layouts

Special Keypad Mode (68-Key keyboard only)

On power up, if the 36 and 38 keys are pressed simultaneously before
any other keys, the 68-key keyboard goes into the special mode with
the PC Setup layout active. The alternate layout has the following keys.
F1 Up Arrow +
F2 Down Arrow -
ESC Right Arrow Tab
End Left Arrow Enter

Special PC Setup Keypad Mode Activated (68-Key Keyboard only)

12 13 14 F1

20 21 22 F2

28 29 30
TAB END

36 37 38 39
7 8 9 ESC

45 46 47 48
4 5 6 +

54 55 56 57
1 2 3 CR

63 64 65 66
O O . CR

14613

Note: The numeric keypad is shown in "calculator" layout. All

unlabeled keys are inactive in special mode. The 68-key Basic
Keyboard does not have an MSR or keylock.
 Appendix A: Retail Keyboard Key Layouts A-3

68-Key Keyboard Special Keypad Mode

To use the 68-key keyboard to run PC setup routines, the operator can
place the keyboard into a special alternate layout mode that replaces
the normal layout of the keypad and function keys.
The alternate layout has the following keys:

F1 Up Arrow +
F2 Down Arrow -
ESC Right Arrow TAB
END Left Arrow ENTER

Note: The 68-key keyboard's special "PC Setup" mode is provided

simply as a convenience feature. If the operator prefers not to use
this mode, simply use a PC keyboard for system configuration.

To enter the special "PC Setup" mode, proceed as follows:

1. Power-up the system.
2. After the memory test completes, hold down key number 36 and
key number 38 simultaneously (refer to the keypad layout in this
chapter).
Make sure both keys are held down together on the full-featured
68-key keyboard. The status LED flashes red/green to indicate that
the keypad entered the "PC Setup" mode. On the 68-key keyboard
with no MSR, the speaker sounds one long beep.
Note: Ignore any "stuck key" error messages displayed as a result
of the keys being held down.

The 36 and 38 keys must be the first two keys pressed after a
power-on. If any other keys are pressed first, pressing the 36 and 38
keys simultaneously will not put the 68-key keyboard into the PC
Setup mode.
3. Press the key required by the PC to put it into the BIOS
configuration routine.
A-4 Appendix A: Retail Keyboard Key Layouts

Use the special keypad layout to run the PC's BIOS Configuration
routine. When you have completed configuring the PC, the 68-key
keyboard can be taken out of "PC Setup" mode by either:
1. Pressing the "36" and "38" keys simultaneously again.
2. Power-cycling the system.

Special PC Setup Keypad Mode Activated (68-Key Keyboard)

Upon power-up, if the "36" and "38" keys are pressed simultaneously
before any other keys, the 68-key keyboard goes into the special mode
with the following layout active.

12 13 14 F1

20 21 22 F2

28 29 30
TAB END

36 37 38 39
7 8 9 ESC

45 46 47 48
4 5 6 +

54 55 56 57
1 2 3 CR

63 64 65 66
O O . CR

14613

Note: Numeric keypad shown in "calculator" layout. All unlabeled

keys are inactive in special mode. The Basic 68-key Keyboard (Non-
Wedge) does not have a keylock, MSR, scanner port, or LED.
 Appendix A: Retail Keyboard Key Layouts A-5

DynaKey
Because many of the workstation setup routines require keys that are
not present in the regular DynaKey keypad layout (such as the ESC
and END keys), a standard PC keyboard is recommended for
completing Setup functions. Although the DynaKey has a PC keyboard
port, a PC keyboard may not be readily available to the operator. If
only a DynaKey module is available refer to the text that follows which
discusses the special DynaKey mode keypad. Otherwise, proceed to
the Configuration Setup Procedures section.
Note: No setup is required for the DynaKey module itself at
installation unless the factory default configuration needs changing.
The operational parameters can be changed using the Wedge
Configuration Utility (LPIN: G370-0701-0000) diskette or the 74xx
Diagnostics (P/N: 497-0408905) diskette.

DynaKey Special Keypad Mode

To use the DynaKey without a PC keyboard attached to run the
workstation setup routines, you must place it in the DynaKey Special
Keypad Mode. This mode replaces the normal keypad layout and
function keys with special key assignments that are required to run
setup. To ENTER the special mode, press the "7" and "9" keys
simultaneously during POST diagnostics.
Note: The "7" and "9" keys must be the FIRST keys pressed during or
after a power-up; otherwise, the keypad enters the normal layout.
A-6 Appendix A: Retail Keyboard Key Layouts

Wedge (PS/2) DynaKey Special Mode Layout

The following key layout is active in the special mode on the Wedge
DynaKey.

1 2 3
26 F1
F1
4 5 6
27 F2
F2
7 8 9
28
Tab End -

29 10 11 12 13
7 8 9 ESC

30 14 15 16 17
4 5 6 +

31
18 19 20 21
1 2 3
32
22 23 24 25
0 Del CR
33
34 35
14419
 Appendix A: Retail Keyboard Key Layouts A-7

USB DynaKey Special Mode Layout

The following key layout is active in the special mode on the USB
DynaKey.

35

34
26
F1

1 2 3
27
Insert F9
F2
4 5 6

28 Home F10
F3
7 8 9
_
Tab End
29
F4
10 11 12 13

7 8 9 ESC
30
F5 14 15 16 17
4 5 6
31 18 19 20 21
F6 1 3 CR
2

22 23 24 25
32
F7 0 0 .
Del CR

33
F8 20070
A-8 Appendix A: Retail Keyboard Key Layouts

DynaKey Normal Keypad Mode

After running setup the DynaKey can be reset to the normal mode by
rebooting or by pressing the "7" and "9" keys simultaneously.

Wedge (PS/2) DynaKey Normal Mode Layout

The normal keypad layout is shown below.

1 2 3
26 Shift-F1 Shift-F2 Shift-F3
F1
4 5 6
27 Shift-F4 Shift-F5 Shift-F6
F2
7 8 9
28
F3 Shift-F7 Shift-F8 Shift-F10

29 10 11 12 13
F4 7 8 9 Cntl-F1

30 14 15 16 17
F5 4 5 6 Cntl-F2

31
18 19 20 21
F6
1 2 3 Cntl-F3

32
22 23 24 25
F7
0 Shift-F9 . CR
33
F8 34 35
12389
 Appendix A: Retail Keyboard Key Layouts A-9

USB DynaKey Normal Mode Layout

The following key layout is active in the normal mode on the USB
DynaKey.

35

34
26
F1

1 2 3
27
F2 F11 F12 Shift-F3
4 5 6
Shift-F4 Shift-F5 Shift-F6
28
F3
7 8 9
Shift-F7 Shift-F8 Shift-F10
29
F4 10 11 12 13
7 8 9 Cntl-F1

30
F5 14 15 16 17
4 5 6 Cntl-F2

31 18 19 20 21
F6 1 2 3 CR

22 23 24 25
32
F7 0 0 . CR

33
F8 20069
A-10 Appendix A: Retail Keyboard Key Layouts

5932 USB Keyboard

The 5932 USB Keyboard has a programmable keyboard matrix. The
following illustration shows the location of the function keys and
mathematical calculation keys in the default keyboard matrix
configuration. Before using this keyboard for DOS functions on a 7452,
make sure you have the current keyboard matrix layout.

F1 F2 F3 F4
Page Scroll
Insert Home Pause
Up Lock

ESC Delete End

Page
Down
Print
Screen
N um
Lock
F5 F6 F7 F8

Nu m Caps Scroll
F9 F10 F11
Lock Lock Lock

~ ! @ # $ % &
*
( ) + Ba c ksp a c e F12 LShft LShft
+F3 +F4
1 2 3 4 5 6 7 8 9 0 - =

Tab Q W E R T Y U I O P { }
7 8 9
LShft LShft LShft
[ ]
+F5 +F6 +F7
Caps A S D F G H J K L
CR 4 5 6
LShft LShft LShft
Lock
+F8 +F9 +F10
< >
+
X C V B N M ?
Z
*
Shift
Shift
, /
1 2 3 E
N
T
Ctrl Alt Al t Ctrl
0
E
R
- /

19759
Appendix B: Feature Kits

Below is a comprehensive list of the optional hardware Feature Kits

that can be installed in the customer environment. Kit installation
instructions (for those requiring instruction) are available on the
Information Products web sites.
• NCR Intranet: http://inforetail.atlantaga.ncr.com
• Internet: http://www.info.ncr.com
To locate the installation guides on these sites:
1. Select General Search.
2. Select the Kits icon.
3. In the Title field, enter the Kit Title.
Example: Memory
or
In the Product ID field, enter the Kit Number.
Example: 7456-K141
1. Select Search
The file can be viewed online by left-mouse clicking on the pub
title, or if you prefer to download the entire file you can right-
mouse click on the title then a Save target as.
If you aren’t sure of the title of number you can display all kits
associated with a terminal product class by:
1. In the Class drop-down list, enter the Class of the terminal.
Example: 7456
2. Select Search.
B-2 Appendix B: Feature Kits

Kit Number Title

2189-K001 Integrated Cash Drawer
2336-K024 CD ROM w/ Parallel Cable
2336-K112 USB PCI Expansion Card (7452-3500) Kit
2336-K200 Assembly – Adapter plate/insert/lockable lid
2336-K201 Assembly – Insert/lockable lid
2337-K002 12.1" LCD, power supply, aux. pwr. cable, stand
3030-K169 Four–port serial PCI RS-232 board expansion kit
7158-K901 7158 Cash Drawer Cable Lock Kit
7450-K430 KIT-COIN TRAY
7452-K023 400 MHz CPU upgrade kit for 7452/7453-3500.
7452-K026 Kit – 733 MHz CPU upgrade (7452-4000)
7452-K027 850 MHz CPU Upgrade (7452-4000)
7452-K103 Kit – USB+ power upgrade
7452-K117 Kit – 233 MHz MMX CPU upgrade
7452-K121 Kit - Internal UPS power supply w/2 AH battery
7452-K144 Kit - 8-Port serial card standard
7452-K150 Kit – 10 Base-T (AT)
7452-K156 Serial/parallel harness
7452-K158 Powered USB Daughter Card
7452-K164 Kit - Hard disk drive
7452-K167 Low Capacity Hard Disk Drive Kit
7452-K169 CDROM Upgrade Kit
7452-K171 Kit – Ethernet boot ROM (SLP, AMD)
7452-K183 32 MB flash disk
 Appendix B: Feature Kits B-3

Kit Number Title

7452-K184 16MB Compact Flash Kit
7452-K185 32MB Compact Flash Kit
7452-K186 64MB Compact Flash Kit
7452-K193 Kit – Twist lock power cord, 5 m (Japan)
7452-K300 Kit – Peripheral tray
7452-K301 Peripheral Tray for 5964 Kit
7452-K304 Kit - Mono 9" CRT, tray mount
7452-K309 Kit – 9" CRT w/1 m cable
7452-K322 Kit - Tray mount, 2x20 customer display
(no display assembly)
7452-K330 Kit - Japan top cover w/filler covers
7452-K332 Kit - Japan top cover option (2 roll tape dispenser)
7452-K333 Kit - 9.4" Mono LCD for integrated mount
7452-K402 Kit – 10" color CRT
7452-K404 Kit - Mono 9" CRT remote
7452-K409 Kit - Kanji VFD, no mount
7452-K419 Kit – 15" CRT
7452-K424 Kit – Display post
7452-K434 Kit – 9.4" mono LCD with remote mount
7452-K495 Serial number label for 2337-K002
7452-K498 Kit - US W&M label for 15" color CRT
7452-K499 Kit - US W&M scale parameter label
7452-K609 USPS specific items Kit
7452-K702 Integrated DVD-ROM Kit
B-4 Appendix B: Feature Kits

Kit Number Title

7452-K707 7452 Model 4000 Upgrade Kit, 600MHz PIII, 128MB Kit
7452-K708 7452 Model 4000 Upgrade Kit, 600MHz PIII, 256MB Kit
7452-K728 7452 Model 4000 upgrade kit
7452-K729 Kit – 733 MHz Series 4000 upgrade
7452-K890 Hand held scanner (wedge I/F, 4M)
7452-K891 Hand held scanner (COM I/F, 4M)
7452-K901 Albertson's 7452 Upgrade Kit
7452-K902 Kit - Home Depot SCER keyboard
7452-K903 Ukrop's 7452 Upgrade Kit
7452-K904 SCER ATA RAID Adapter Upgrade Kit
7452-K907 Kit - Japan top cover w/tape dispenser and filler
7452-K915 Kit – USPS controller terminal, 9.2 GB upgrade
7452-K916 USPS Dual Std. Disk Drive w/ SuperSwap Bay Kit
7452-K923 Kit – PCI LCD board with harness for speaker
7452-K948 Keyboard brackets
7452-K949 Adjustable Peripheral plate
7452-K957 Kit-2x20 Cust. Display, 8-12" High
7453-K003 Kit - Cash drawer 2113
7453-K148 Parallel Port Harness
7453-K182 Kit – 512 KB cache
7453-K231 128 MB non-parity memory (2x64)
7453-K232 Kit – 32 MB DIMM memory
7453-K233 64 MB DIMM memory
7453-K234 128 MB DIMM memory
 Appendix B: Feature Kits B-5

Kit Number Title

7453-K236 256MB DIIMM w/o ECC Kit
7453-K800 Kit – 4 MB memory
7453-K801 Kit – 8 MB memory
7453-K806 Kit – 32 MB non-parity memory
7453-K807 Kit – 64 MB non-parity memory
7453-K808 Kit – 32 MB memory w/parity 16 MB technology
7453-K809 Kit – 64 MB memory w/parity 16 MB technology
B-6 Appendix B: Feature Kits
Index

BIOS and CMOS values, 4-13, 4-20, 4-27,

—5— 4-34
BIOS crisis recovery, 6-10
5932 USB Keyboard, 1-23, 4-7
BIOS Recovery
5932 Wedge Keyboard, 1-18, 1-19
crisis recovery procedures, 6-10
5952 Wedge DynaKey, 1-13
BIOS updating utility
5953 DynaKey, 1-14
7452-3000, 6-1
Connecting, 3-22
Boot options, setting, 4-11
Table-top mounted, 3-18
5962 Touch Screen module, integrated, 3-
33
—C—
5962 Wedge Touch Screen, 1-16 Cable connectors
5964 12.1-inch Touch LCD, 1-17 Class 35xx 686, 2-4
5972 2x20 Customer Display, installing, 3- Series 4xxx, 2-5
38 Cash drawer installation, 3-51
5972-1000 Customer Display Changing video resolution, 4-9
Features, 1-26 Character sets, 1-26
5973 International VFD, 1-30 Clearing password, 4-9
Configuration diagram, 1-38
—A— Configuring a flex drive, 4-10
Configuring a hard drive, 4-9
AC input selection switch, 2-2
Allocating interrupts, 4-11
AMD Ethernet Driver, 3-60
—D—
assemble.exe Date and time, setting, 4-8
Using memory dump assemble utility, DMA channels, 4-53, 4-54
7-16 DynaKey
5052 installation, 3-2
—B— 5952, 1-13
5953, 1-14
Big Ticket Keyboard, 1-18, 1-19
Installation, 3-11
 Normal keypad mode, 4-5 Installation
Special keypad mode, 4-2 Integrated 5962 Touch Screen module,,
DynaKey Workstation 3-33
Model 5952 installation, 2-9 Installation
Model 5953 installation, 2-12 5952 DynaKey, 3-2
Dynamic keys, 1-13 5952 DynaKey Workstation, 2-9
5962 Touch Screen, 3-27
—E— 5962 Touch Screen Workstation, 2-15
Integrated workstation, 2-3
Entering setup utility, 4-8
Model 5953 DynaKey Workstation, 2-12
EtherExpress Pro Adapter, 3-58
PCI LCD board, 3-22
Remote 5962 Touch Screen, 3-28
—F— Installation
Factory settings, restoring, 4-12 5964 12.1-inch Touch LCD module, 3-36
Features Installation
5964 12.1-inch Touch LCD, 1-17 5972 2x20 Customer Display, 3-38
5972-1000 Customer Display, 1-26 Installation
5973 International VFD, 1-30 High-Post Table-Top Mounted 2x20
Flex drive, configuring, 4-10 Customer Display, 3-40
Installation
—G— Table top mount international
customer display, 3-44
Gold Disk Contents, 5-7
Installation
Graphics, 1-10, 1-11
16, 3-46
Installation
—H— Integrated mount international
Hand-held scanner installation, 3-56 customer display, 3-48
Hard drive, configuring, 4-9 Installation
Hardware installation Cash drawer, 3-51
DynaKey, 3-11 Installation
High post mount international customer Hand-held scanner, 3-56
display, installing, 3-46 Installing
High-Post Table-Top Mounted 2x20 Table-top mounted 5953 DynaKey, 3-18
Customer Display, Installing, 3-40 Integrated mount international customer
display, installing, 3-48
—I— Integrated workstation installation, 2-3
Interrupt levels, 4-47, 4-48
I/O addresses, 4-42, 4-44
Interrupt table, 4-47, 4-48 —O—
Interrupts, allocating, 4-11
ISA interrupts, 4-11 Operating System Recovery, 5-1

—K— —P—
Keyboard Status LEDs, 1-25 Password
Keyboards, A-1 Clearing, 4-9
Keylock positions, 1-20, 1-24 Password setup, 4-8
Keypad mode, A-5 Passwords
Clearing, 4-55
PCI LCD board installation, 3-22
—L—
POS Keyboard, 1-18, 1-19
LED system status indicator, 1-21 Printer
Legacy USB Option, 4-1 NCR 2208, 1-33
NCR 7141, 1-34
—M— NCR 7152, 1-34
Memory cache, setting, 4-10 NCR 7156, 1-35
Memory dump NCR 7158, 1-35
assemble.exe utility, 7-16 NCR 7162, 1-36
Flex diskette format, 7-11 NCR 7193, 1-36
Functional flow charts, 7-13 NCR 7194, 1-37
Moving files, 7-11 Printers, 1-33
Performing, 7-4 Processor board
Pharlap 286 DOS extender usage, 7-1 Options, 1-7
Restrictions and limitations, 7-4
Riser board base address, 7-3 —R—
ROM base address, 7-2 Remote 5962 Touch Screen, Installing, 3-
Switch location, 7-9 28
Tunes and tones, 7-9 Restoring factory settings, 4-12
Memory map, 4-50, 4-51, 4-52
Memory shadow, setting, 4-11 —S—
Model 5962 Touch Screen
Workstation installation, 2-15 Semi-modular 7452 Workstation, 2-6
Modular 7452 Workstation, 2-8 Setting
MSR, 1-21, 1-24 Boot options, 4-11
Memory cache, 4-10
Memory shadow, 4-11
Setting time and date, 4-8 Utility
Setup Tips, 4-56 7452-3000 BIOS updating, 6-1
Setup utility, 4-8
Speaker, 1-20, 1-24 —V—
System status indicator LED, 1-21
Video resolution, changing, 4-9
—T— —W—
Table top mount international customer
Wedge (PS/2) DynaKey Normal Mode,
display, installing, 3-44
4-5
Time and date, setting, 4-8
Wedge (PS/2) DynaKey Special Mode, 4-
Tones and tunes, 7-9
3
Transaction printers, 1-33
Wedge Keyboard Models
Troubleshooting, Windows, 7-21
5932, 1-18
Tunes and tones, 7-9
Wedge Touch Screen
5962, 1-16
—U— Windows troubleshooting, 7-21
USB DynaKey Normal Mode, 4-6 Workstation configurations, 1-3
USB DynaKey Special Mode, 4-4 Workstation installation, 3-1