Service Manual

Order No: PAPAMY1607070CE
Air-to-Water Hydromodule + Tank

Indoor Unit Outdoor Unit
WH-ADC0309H3E5B WH-UD03HE5-1
WH-UD05HE5-1
WH-UD07HE5-1
WH-UD09HE5-1
Destination
Europe
Turkey
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the products dealt with in this service information by anyone else could result in serious injury or death.
IMPORTANT SAFETY NOTICE

There are special components used in this equipment which are important for safety. These parts are marked by ! in the Schematic
Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that these critical parts should be replaced
with manufacturer’s specified parts to prevent shock, fire or other hazards. Do not modify the original design without permission of
manufacturer.
PRECAUTION OF LOW TEMPERATURE

In order to avoid frostbite, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.
© Panasonic Corporation 2016.

TABLE OF CONTENTS
1. Safety Precautions .............................................4 12.17 Anti Freeze Control ................................... 106
12.18 External Room Thermostat Control
2. Specifications .....................................................6
(Optional) .................................................. 107
2.1 WH-ADC0309H3E5B WH-UD03HE5-1 ........6 12.19 Three Ways Valve Control ........................ 108
2.2 WH-ADC0309H3E5B WH-UD05HE5-1 ........9 12.20 Two Ways Valve Control........................... 109
2.3 WH-ADC0309H3E5B WH-UD07HE5-1 ......12 12.21 External OFF/ON Control ......................... 109
2.4 WH-ADC0309H3E5B WH-UD09HE5-1 ......15 12.22 External Compressor Switch
(Optional PCB) .......................................... 110
3. Features.............................................................18 12.23 Heat/Cool Switch (Optional PCB) ............. 111
4. Location of Controls and Components ..........19 12.24 SG Ready Control (Optional PCB) ........... 111
12.25 Demand Control (Optional PCB) .............. 113
4.1 Indoor Unit ...................................................19 12.26 Holiday Mode ............................................ 113
4.2 Outdoor Unit.................................................34 12.27 Dry Concrete ............................................. 114
5. Dimensions .......................................................35 12.28 Flow Sensor .............................................. 114
5.1 Indoor Unit ...................................................35 13. Protection Control (WH-UD03HE5-1
5.2 Outdoor Unit.................................................36 WH-UD05HE5-1) ............................................. 115
6. Refrigeration and Water Cycle Diagram ........38 13.1 Protection Control for All Operations ........ 115
13.2 Protection Control for Heating
7. Block Diagram ..................................................39 Operation .................................................. 117
7.1 WH-ADC0309H3E5B WH-UD03HE5-1 13.3 Protection Control for Cooling
WH-ADC0309H3E5B WH-UD05HE5-1 ......39 Operation .................................................. 118
7.2 WH-ADC0309H3E5B WH-UD07HE5-1 14. Protection Control (WH-UD07HE5-1
WH-ADC0309H3E5B WH-UD09HE5-1 ......40 WH-UD09HE5-1) ............................................. 119
8. Wiring Connection Diagram ............................41 14.1 Protection Control for All Operations ........ 119
8.1 Indoor Unit ...................................................41 14.2 Protection Control for Heating
8.2 Outdoor Unit.................................................42 Operation .................................................. 121
14.3 Protection Control for Cooling
9. Electronic Circuit Diagram ..............................44 Operation .................................................. 122
9.1 Indoor Unit ...................................................44 15. Servicing Guide ............................................. 123
9.2 Outdoor Unit.................................................45
15.1 How to take out Front Plate ...................... 123
10. Printed Circuit Board .......................................47 15.2 Test Run ................................................... 123
10.1 Indoor Unit ...................................................47 15.3 Expansion Vessel Pre Pressure
10.2 Outdoor Unit.................................................49 Checking ................................................... 123
15.4 Pump Down Procedures ........................... 124
11. Installation Instruction .....................................52 15.5 How To Adjust Pump Speed ..................... 125
11.1 Indoor Unit ...................................................52 15.6 How To Unlock Cool Mode ....................... 126
11.2 Outdoor Unit.................................................63 15.7 EEPROM Factory Default Data Setup
11.3 Appendix ......................................................67 Procedure ................................................. 127
11.4 Service and maintenance ............................85 15.8 Dry Concrete Setup .................................. 128
12. Operation and Control .....................................86 16. Maintenance Guide........................................ 130
12.1 Basic Function .............................................86 16.1 Maintenance for Water Filter Set .............. 132
12.2 Water Pump .................................................95 17. Troubleshooting Guide ................................. 134
12.3 Indoor Unit Safety ........................................98
12.4 Auto Restart Control ....................................98 17.1 Refrigeration Cycle System ...................... 134
12.5 Indication Panel ...........................................98 17.2 Relationship between the Condition of the
12.6 Indoor Back-Up Heater Control ...................99 Air-to-Water Heatpump Indoor and Outdoor
12.7 Tank Heater Control...................................100 Units and Pressure and Electric Current .. 135
12.8 Base Pan Heater Control (Optional) ..........101 17.3 Breakdown Self Diagnosis Function ......... 136
12.9 Force Heater Mode ....................................102 17.4 Error Codes Table..................................... 138
12.10 Powerful Operation ....................................103 17.5 Self-diagnosis Method .............................. 140
12.11 Quiet Operation..........................................104 18. Disassembly and Assembly Instructions ... 188
12.12 Sterilization Mode ......................................104
12.13 Outdoor Ambient Thermo OFF Control .....105 18.1 To Remove Front Plate and Top Plate ..... 188
12.14 Alternative Outdoor Ambient Sensor 18.2 To Remove Pressure Gauge .................... 189
Control .......................................................105 18.3 To Remove Remote Control ..................... 189
12.15 Force DHW mode ......................................105 18.4 To Remove RCCB .................................... 190
12.16 SMART DHW mode ...................................106 18.5 To Remove Electronic Controller .............. 190
2
18.6 To Remove Flow Switch and Air Purge
Valve .......................................................... 191
18.7 To Remove Water Pump ........................... 191
18.8 To Remove Bottle Complete ..................... 192
18.9 To Remove Water Filter ............................ 192
19. Technical Data ................................................ 193
19.1 Operation Characteristics .......................... 193
19.2 Heating Capacity Table ............................. 217
19.3 Cooling Capacity Table ............................. 218
20. Exploded View and Replacement Parts
List ................................................................... 219
20.1 Indoor Unit ................................................. 219
20.2 Outdoor Unit .............................................. 223
3
1. Safety Precautions
 Read the following “SAFETY PRECAUTIONS” carefully before installation of Air-To-Water Hydromodule + Tank
(here after referred to as “Tank Unit”).
 Electrical works and water installation works must be done by licensed electrician and licensed water system
installer respectively. Be sure to use the correct rating and main circuit for the model to be installed.
 The caution items stated here must be followed because these important contents are related to safety. The
meaning of each indication used is as below.
Incorrect installation due to ignorance or negligence of the instructions will cause harm or damage, and the
seriousness is classified by the following indications.
 Please leave this installation manual with the unit after installation.
WARNING This indication shows the possibility of causing death or serious injury.
CAUTION This indication shows the possibility of causing injury or damage to properties only.
 The items to be followed are classified by the symbols:
Symbol with white background denotes item that is PROHIBITED from doing.
Symbol with dark background denotes item that must be carried out.
 Carry out test run to confirm that no abnormality occurs after the installation. Then, explain to user the operation,
care and maintenance as stated in instructions. Please remind the customer to keep the operating instructions for
future reference.
 If there is any doubt about the installation procedure or operation, always contact the authorized dealer for advice
and information.
WARNING
1. Do not use unspecified cord, modified cord, joint cord or extension cord for power supply cord. Do not share the single outlet with other
electrical appliances. Poor contact, poor insulation or over current will cause electrical shock or fire.
2. Do not tie up the power supply cord into a bundle by band. Abnormal temperature rise on power supply cord may happen.
3. Keep plastic bag (packaging material) away from small children, it may cling to nose and mouth and prevent breathing.
4. Do not use pipe wrench to install refrigerant piping. It might deform the piping and cause the unit to malfunction.
5. Do not purchase unauthorized electrical parts for installation, service, maintenance and etc.. They might cause electrical shock or fire.
6. Do not add or replace refrigerant other than specified type. It may cause product damage, burst and injury etc.
7. Do not use the hot water produced by the Tank Unit for drinking or food preparation. It may cause illness to the user.
8. Do not place containers with liquids on top of the Tank Unit. It may cause Tank Unit damage and/or fire could occurs if they leak or
spill onto the Tank Unit.
9. Do not use joint cable for Tank Unit / Outdoor Unit connection cable. Use specified Tank Unit / Outdoor Unit connection cable, refer to
instruction CONNECT THE CABLE TO THE TANK UNIT and connect tightly for Tank Unit / Outdoor Unit connection. Clamp the cable
so that no external force will be acted on the terminal. If connection or fixing is not perfect, it will cause heat up or fire at the
connection.
10. For electrical work, follow local wiring standard, regulation and this installation instruction. An independent circuit and single outlet must be
used. If electrical circuit capacity is not enough or defect found in electrical work, it will cause electrical shock or fire.
11. For water circuit installation work, follow to relevant European and national regulations (including EN61770) and local plumbing and building
regulation codes.
12. Engage dealer or specialist for installation. If installation done by the user is defective, it will cause water leakage, electrical shock or fire.
13. • This is a R410A model, when connecting the piping, do not use any existing (R22) pipes and flare nuts. Using such same may cause
abnormally high pressure in the refrigeration cycle (piping), and possibly result in explosion and injury. Use only R410A refrigerant.
• Thickness for copper pipes used with R410A must be 0.8 mm or more. Never use copper pipes thinner than 0.8 mm.
• It is desirable that the amount of residual oil is less than 40 mg/10 m.
14. When install or relocate Tank Unit, do not let any substance other than the specified refrigerant, eg. air etc. mix into refrigerant
cycle (piping). Mixing of air etc. will cause abnormal high pressure in refrigeration cycle and result in explosion, injury etc.
15. Install according to this installation instructions strictly. If installation is defective, it will cause water leakage, electrical shock or fire.
16. Install at a strong and firm location which is able to withstand the set’s weight. If the strength is not enough or installation is not properly
done, the set will drop and cause injury.
17. This equipment is strongly recommended to be installed with Residual Current Device (RCD) on-site according to the respective national
wiring rules or country–specific safety measures in terms of residual current.
18. During installation, install the refrigerant piping properly before run the compressor. Operation of compressor without fixing refrigeration
piping and valves at opened condition will cause suck-in of air, abnormal high pressure in refrigeration cycle and result in explosion, injury
etc.
4
WARNING
19. During pump down operation, stop the compressor before remove the refrigeration piping. Removal of refrigerant piping while compressor is
operating and valves are opened will cause suck-in of air, abnormal high pressure in refrigerant cycle and result in explosion, injury etc.
20. Tighten the flare nut with torque wrench according to specified method. If the flare nut is over tightened, after a long period, the flare may
break and cause refrigerant gas leakage.
21. After completion of installation, confirm there is no leakage of refrigerant gas. It may generate toxic gas when the refrigerant contacts with
fire.
22. Ventilate the room if there is refrigerant gas leakage during operation. Extinguish all fire sources if present. It may cause toxic gas when the
refrigerant contacts with fire.
23. Only use the supplied or specified installation parts, else, it may causes unit vibrate loose, water leakage, electrical shock or fire.
24. If there is any doubt about the installation procedure or operation, always contact the authorized dealer for advice and information.
25. Select a location where in case of water leakage, the leakage will not cause damage to other properties.
26. When installing electrical equipment at wooden building of metal lath or wire lath, in accordance with electrical facility standard, no electrical
contact between equipment and building is allowed. Insulator must be installed in between.
27. Any work carried out on the Tank Unit after removing any panels which is secured by screws, must be carried out under the supervision of
authorized dealer and licensed installation contractor.
28. This system is multi supply appliance. All circuits must be disconnected before accessing the unit terminals.
29. For cold water supply has a backflow regulator, check valve or water meter with check valve, provisions for thermal expansion of water in the
hot water system must be provided. Otherwise it will cause water leakage.
30. The piping installation work must be flushed before Tank Unit is connected to remove contaminants. Contaminants may damage the Tank
Unit components.
31. This installation may be subjected to building regulation approval applicable to respective country that may require to notify the local
authority before installation.
32. The Tank Unit must be shipped and stored in upright condition and dry environment. It may laid on its back when being moved into the
building.
33. Work done to the Tank Unit after remove the front plate cover that secured by screws, must be carried out under the supervision of
authorized dealer, licensed installation contractor, skilled person and instructed person.
34. This unit must be properly earthed. The electrical earth must not be connected to a gas pipe, water pipe, the earth of lightning rod or a
telephone. Otherwise there is a danger of electrical shock in the event of an insulation breakdown or electrical earth fault in the Tank Unit.
CAUTION
1. Do not install the Tank Unit at place where leakage of flammable gas may occur. In case gas leaks and accumulates at surrounding of
the unit, it may cause fire.
2. Do not release refrigerant during piping work for installation, re-installation and during repairing a refrigeration parts. Take care of the
liquid refrigerant, it may cause frostbite.
3. Do not install this appliance in a laundry room or other high humidity location. This condition will cause rust and damage to the unit.
4. Make sure the insulation of power supply cord does not contact hot part (i.e. refrigerant piping, water piping) to prevent from insulation
failure (melt).
5. Do not apply excessive force to water pipes that may damage the pipes. If water leakage occurs, it will cause flooding and damage to
other properties.
6. Do not transport the Tank Unit with water inside the unit. It may cause damage to the unit.
7. Carry out drainage piping as mentioned in installation instructions. If drainage is not perfect, water may enter the room and damage the
furniture.
8. Select an installation location which is easy for maintenance.
9. Power supply connection to Tank Unit.
• Power supply point should be in easily accessible place for power disconnection in case of emergency.
• Must follow local national wiring standard, regulation and this installation instruction.
• Strongly recommended to make permanent connection to a circuit breaker.
- Power Supply 1: For UD03HE5-1 and UD05HE5-1, use approved 15/16A 2-poles circuit breaker with a minimum contact gap of 3.0mm.
For UD07HE5-1 and UD09HE5-1, use approved 25A 2-poles circuit breaker with a minimum contact gap of 3.0mm.
- Power Supply 2: Use approved 16A 2-poles circuit breaker with a minimum contact gap of 3.0mm.
10. Ensure the correct polarity is maintained throughout all wiring. Otherwise, it will cause electrical shock or fire.
11. After installation, check the water leakage condition in connection area during test run. If leakage occurs, it will cause damage to other
properties.
12. If the Tank Unit not operates for long time, the water inside the Tank Unit should be drained.
13. Installation work.
It may need three or more people to carry out the installation work. The weight of Tank Unit might cause injury if carried by one person.
5
2. Specifications
2.1 WH-ADC0309H3E5B WH-UD03HE5-1
Item Unit Outdoor Unit
Performance Test Condition EN 14511
Condition
A35W7
(Ambient/Water)
kW 3.20
Cooling Capacity
BTU/h 10900
kcal/h 2750
W/W 3.08
Cooling EER
kcal/hW 2.64
Condition
A7W35 A2W35
(Ambient/Water)
kW 3.20 3.20
Heating Capacity
BTU/h 10900 10900
kcal/h 2750 2750
W/W 5.00 3.56
Heating COP
kcal/hW 4.30 3.06
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
Noise Level dB (A) Cooling: 47 Heating: 48 —
Power Level dB Cooling: 65 Heating: 64 —
3 3 Cooling: 33.9 (1200)
Air Flow m /min (ft /min)
Heating: 28.9 (1020)
Refrigeration Control Device Expansion Valve
3
Refrigeration Oil cm FV50S (450)
Refrigerant (R410A) kg (oz) 1.20 (42.4)
Height mm (inch) 622 (24-1/2)
Dimension Width mm (inch) 824 (32-15/32)
Depth mm (inch) 298 (11-24/32)
Net Weight kg (lbs) 39 (86)
Liquid mm (inch) 6.35 (1/4)
Pipe Diameter
Gas mm (inch) 12.70 (1/2)
Standard Length m (ft) 5 (16.4)
Pipe Length Range m (ft) 3 (9.8) ~ 15 (49.2)
I/D & O/D Height Difference m (ft) 5 (16.4)
Additional Gas Amount g/m (oz/ft) 20 (0.2)
Refrigeration Charge Less m (ft) 10 (32.8)
Type Hermetic Motor
Compressor Motor Type Brushless (4-poles)
Rated Output kW 0.90
Type Propeller Fan
Material PP
Motor Type DC (8-poles)
Fan
Input Power W —
Output Power W 40
Cooling: 950
Fan Speed rpm
Heating: 800
Fin material Aluminium (Pre Coat)
Fin Type Corrugated Fin
Heat Exchanger
Row × Stage × FPI 2 × 28 × 17
Size (W × H × L) mm 36.4 × 588 × 827.7 : 856.3
6
ø Single
Power Source (Phase, Voltage, Cycle) V 230
Hz 50
Condition
A35W7 A7W35 A2W35
Input Power (Ambient/Water)
kW Cooling: 1.04 Heating: 0.64 Heating: 0.90
Maximum Input Power For Heatpump System kW 2.59
Power Supply 1 : Phase (Ø) / Max. Current (A) / Max. Input Power (W) 1Ø / 12.0 / 2.59k
Power Supply 3 : Phase (Ø) / Max. Current (A) / Max. Input Power (W) —/—/—
Starting Current A 3.0
Condition
A35W7 A7W35 A2W35
Running Current (Ambient/Water)
A Cooling: 4.8 Heating: 3.0 Heating: 4.2
Maximum Current For Heatpump System A 12.0
Power Factor
Cooling: 94
Power factor means total figure of compressor and %
Heating: 93
outdoor fan motor.
Number of core -
Power Cord
Length m (ft) -
Thermostat Electronic Control
Protection Device Electronic Control
Item Unit Indoor Unit

Cooling: 16 / 43
Outdoor Ambient °C (min. / max.)
Heating: -20 / 35
Operation Range
Cooling: 5 / 20
Water Outlet °C (min. / max.)
Heating (Tank): - / 65*, Heating (Circuit): 20 / 55
Cooling: 6.0
Internal Pressure Differential kPa
Heating: 6.0
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
Depth mm (inch) 717 (28-7/32)
Height mm (inch) 1800 (70-27/32)
Refrigerant Pipe Diameter
Gas mm (inch) 12.70 (1/2)
Room mm (inch) 28 (1-3/32)
Water Pipe Diameter
Shower mm (inch) 19 (3/4)
Water Drain Hose Inner Diameter mm (inch) 12 (17/36)
Motor Type DC Motor
Pump Zone 1 No. of Speed 7 (Software Selection)
Input Power W 48
Type Brazed Plate
No. of Plates 48
Hot Water Coil
Size (W x H x L) mm 93 × 82 × 325
3 Cooling: 9.2 (0.6)
Water Flow Rate l/min (m /h)
Heating: 9.2 (0.6)
Pressure Relief Valve Water Circuit kPa Open: 300, Close: 265 and below
Type Magnetic Lead Switch
Flow Switch
Set Point l/min 6.7
Pressure Release Valve kPa Open: 1150±200, Close: 700 and below
Protection Device A Residual Current Circuit Breaker (30)
7
Volume I 10
Expansion Vessel
MWP bar 3
Capacity of Integrated Electric Heater / OLP TEMP kW / °C 3.00 / 80
Tank Volume (Spec / Nett) L 200 / 185
Max. Tank Water Set Temperature °C 65
2
Tank Coil Surface m 1.8
Maximum Working Heat / Cool Bar 3.0

Pressure Tank Circuit Bar 8.0
Tank Unit Bar 3.5
Operating Pressure
Expansion Relief Valve Bar 8.0
Expansion Vessel Pre-charge Pressure (DHW Circuit) Bar 3.5
Pressure Reducing Valve Set Pressure (DHW Circuit) Bar 3.5
Material EN-1.4521
Pressure Vessel Volume L 185
Design Pressure Bar 10
Material EN-1.4162 / EN-1.4521
Diameter mm 22
Heat Exchanger Thickness mm 0.8
2
Surface Area m 1.8
Total Length m 25
Note:
 Cooling capacities are based on outdoor air temperature of 35°C Dry Bulb with controlled indoor water inlet
temperature of 12°C and water outlet temperature of 7°C.
 Heating capacities are based on outdoor air temperature of 7°C Dry Bulb (44.6°F Dry Bulb), 6°C Wet Bulb
(42.8°F Wet Bulb) with controlled indoor water inlet temperature of 30°C and water outlet temperature of 35°C.
 Specifications are subjected to change without prior notice for further improvement.
 * Above 55°C, only possible with backup heater operation.
8
Condition
A35W7
(Ambient/Water)
kW 4.50
Cooling Capacity
BTU/h 15300
kcal/h 3870
W/W 2.69
Cooling EER
kcal/hW 2.32
Condition
A7W35 A2W35
(Ambient/Water)
kW 5.00 4.20
Heating Capacity
BTU/h 17100 14300
kcal/h 4300 3610
W/W 4.63 3.11
Heating COP
kcal/hW 3.98 2.67
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
3 3 Cooling: 39.6 (1400)
Heating: 31.8 (1120)
3
Depth mm (inch) 298 (11-24/32)
Pipe Diameter
Gas mm (inch) 12.70 (1/2)
Pipe Length Range m (ft) 3 (9.8) ~ 15 (49.2)
Type Hermetic Motor
Type Propeller Fan
Material PP
Fan
Input Power W —
Output Power W 40
Cooling: 980
Fan Speed rpm
Heating: 860
Heat Exchanger
Row × Stage × FPI 2 × 28 × 17
Size (W × H × L) mm 36.4 × 588 × 827.7 : 856.3
9
ø Single
Hz 50
Condition
A35W7 A7W35 A2W35
Condition
A35W7 A7W35 A2W35
Power Factor
A35W7 A7W35 A2W35
Cooling: 96 Heating: 94 Heating: 95
outdoor fan motor.
Number of core -
Power Cord
Length m (ft) -

Cooling: 16 / 43
Heating: -20 / 35
Operation Range
Cooling: 5 / 20
Cooling: 10.0
Heating: 11.0
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
Depth mm (inch) 717 (28-7/32)
Height mm (inch) 1800 (70-27/32)
Gas mm (inch) 12.70 (1/2)
Room mm (inch) 28 (1-3/32)
Water Pipe Diameter
Motor Type DC Motor
Pump No. of Speed 7 (Software Selection)
Input Power W 52
Type Brazed Plate
No. of Plates 48
Hot Water Coil
Size (W x H x L) mm 93 × 82 × 325
3 Cooling: 12.9 (0.8)
Heating: 14.3 (0.9)
Flow Switch
Set Point l/min 6.7
10
Volume I 10
Expansion Vessel
MWP bar 3
2

Tank Unit Bar 3.5
Operating Pressure
Material En-1.4521
Diameter mm 22
2
Surface Area m 1.8
Total Length m 25
Note:
11
Condition
A35W7
(Ambient/Water)
kW 6.00
Cooling Capacity
BTU/h 20500
kcal/h 5160
W/W 2.63
Cooling EER
kcal/hW 2.26
Condition
A7W35 A2W35
(Ambient/Water)
kW 7.00 6.55
Heating Capacity
BTU/h 23900 22300
kcal/h 6020 5630
W/W 4.46 3.34
Heating COP
kcal/hW 3.84 2.87
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
3 3 Cooling: 56.3 (1987)
Heating: 46.0 (1624)
3
Depth mm (inch) 320 (12-19/32)
Pipe Diameter
Gas mm (inch) 15.88 (5/8)
Pipe Length Range m (ft) 3 (9.8) ~ 40 (131)
Type Hermetic Motor
Type Propeller Fan
Material PP
Fan
Input Power W —
Output Power W 60
Cooling: 670
Fan Speed rpm
Heating: 570
Heat Exchanger
Row × Stage × FPI 2 × 30 × 17
Size (W × H × L) mm 38.1 × 762.0 × 873.8 : 903.8
12
ø Single
Hz 50
Condition
A35W7 A7W35 A2W35
Condition
A35W7 A7W35 A2W35
Power Factor
Cooling: 96
Heating: 95
outdoor fan motor.
Number of core -
Power Cord
Length m (ft) -

Cooling: 16 / 43
Heating: -20 / 35
Operation Range
Cooling: 5 / 20
Cooling: 14.0
Heating: 20.0
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
Noise Level dB (A) Cooling: 28 Cooling: 28 —
Power Level dB Cooling: 41 Cooling: 41 —
Depth mm (inch) 717 (28-7/32)
Height mm (inch) 1800 (70-27/32)
Gas mm (inch) 15.88 (5/8)
Room mm (inch) 28 (1-3/32)
Water Pipe Diameter
Motor Type DC Motor
Input Power W 55
Type Brazed Plate
No. of Plates 48
Hot Water Coil
Size (W x H x L) mm 82 × 93 × 325
3 Cooling: 17.6 (1.1)
Heating: 20.1 (1.2)
Flow Switch
Set Point l/min 6.7
13
Volume I 10
Expansion Vessel
MWP bar 3
2

Tank Unit Bar 3.5
Operating Pressure
Material En-1.4521
Diameter mm 22
2
Surface Area m 1.8
Total Length m 25
Note:
14
Condition
A35W7
(Ambient/Water)
kW 7.00
Cooling Capacity
BTU/h 23900
kcal/h 6020
W/W 2.43
Cooling EER
kcal/hW 2.09
Condition
A7W35 A2W35
(Ambient/Water)
kW 9.00 6.70
Heating Capacity
BTU/h 30700 22800
kcal/h 7740 5760
W/W 4.13 3.13
Heating COP
kcal/hW 3.55 2.69
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
3 3 Cooling: 56.3 (1987)
Heating: 51.0 (1800)
3
Depth mm (inch) 320 (12-19/32)
Pipe Diameter
Gas mm (inch) 15.88 (5/8)
Pipe Length Range m (ft) 3 (9.8) ~ 40 (131)
Type Hermetic Motor
Type Propeller Fan
Material PP
Fan
Input Power W —
Output Power W 60
Cooling: 700
Fan Speed rpm
Heating: 640
Heat Exchanger
Row × Stage × FPI 2 × 30 × 17
Size (W × H × L) mm 38.1 × 762.0 × 873.8 : 903.8
15
ø Single
Hz 50
Condition
A35W7 A7W35 A2W35
Condition
A35W7 A7W35 A2W35
Power Factor
Cooling: 96
Heating: 95
outdoor fan motor.
Number of core -
Power Cord
Length m (ft) -

Cooling: 16 / 43
Heating: -20 / 35
Operation Range
Cooling: 5 / 20
Cooling: 20.0
Heating: 36.0
Condition
A35W7 A7W35 A2W35
(Ambient/Water)
Noise Level dB (A) Cooling: 28 Cooling: 28 —
Power Level dB Cooling: 41 Cooling: 41 —
Depth mm (inch) 717 (28-7/32)
Height mm (inch) 1800 (70-27/32)
Gas mm (inch) 15.88 (5/8)
Room mm (inch) 28 (1-3/32)
Water Pipe Diameter
Motor Type DC Motor
Input Power W 61
Type Brazed Plate
No. of Plates 48
Hot Water Coil
Size (W x H x L) mm 82 × 93 × 325
3 Cooling: 20.1 (1.2)
Heating: 25.8 (1.5)
Flow Switch
Set Point l/min 6.7
16
Volume I 10
Expansion Vessel
MWP bar 3
2

Tank Unit Bar 3.5
Operating Pressure
Material En-1.4521
Diameter mm 22
2
Surface Area m 1.8
Total Length m 25
Note:
17
3. Features
 Inverter Technology
o Energy saving
 High Efficiency
 Environment Protection
o Non-ozone depletion substances refrigerant (R410A)
 Long Installation Piping

o Long piping up to 30 meter with height difference 20 meter
o Flexible 4-way piping for outdoor unit
 Easy to use control panel

o Auto mode
o Holiday mode
o Dry concrete function
o Weekly timer setting
 A-class energy efficiency pump

o Water pump speed can be set by selection at control panel
 Improved deice cycle
 Protection Feature
o Random auto restart after power failure for safety restart operation
o Gas leakage protection
o Prevent compressor reverse cycle
o Inner protector to protect compressor
 Serviceability Feature
o Breakdown Self Diagnosis function
o System Status Check Buttons for servicing purpose
o System Pumpdown Button for servicing purpose
o Front maintenance design for outdoor unit
18
4. Location of Controls and Components
4.1 Indoor Unit
4.1.1 Remote Controller buttons and display
Buttons / Indicator 3
Quick Menu button
1 (For more details, refer to the separate
Quick Menu Guide.)
Back button
2
Returns to the previous screen
3 LCD Display
Main Menu button
4
For function setup
ON/OFF button
5
Starts/Stops operation 4
2
Operation indicator
6 Illuminates during operation, blinks during
alarm.
1 5
6
Cross key buttons

Selects an item.
Up
Left Right
Press centre
Down
Enter button
Fixes the selected content.
No glove
No pen
19
2 3 4
7
Display
1 Mode selection
AUTO • Depending on the preset outdoor *1, *2 COOL • The fan coil unit is either turned
temperature, the system selects ON or OFF.
HEAT or *1 COOL operation mode. • The outdoor unit provides cooling
Auto Heat Auto Cool to the system.
AUTO • Depending on the preset outdoor *1, *2 COOL • The outdoor unit provides cooling
+ TANK temperature, the system selects + TANK to the system.
HEAT + TANK or *1 COOL + TANK • The system controls the booster
operation mode. heater in the water tank.
Auto Heat Auto Cool
HEAT • The panel/floor HEAT operation is TANK • The water tank is either turned
either turned ON or OFF. ON or OFF.
• The outdoor unit provides heat to • The outdoor unit provides heat to
the system. the water tank.
HEAT • The outdoor unit provides heat to * The direction icons point to the currently
+ TANK the water tank and the system. active mode.
• This mode can be selected only
when the water tank is installed. • Room operation / Tank operation.
• Deice operation.
2 Operation icons
The status of operation is displayed.
Icon will not display (under operation OFF screen) whenever operation is OFF except weekly timer.
Holiday operation status Weekly Timer operation status Quiet operation status
Zone:Room Thermostat Demand Control or
Powerful operation status
→Internal sensor status SG ready or SHP status
Room Heater status Tank Heater status
*1 The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.
*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).
3 Temperature of each zone

4 Time and day
5 Water Tank temperature
6 Outdoor temperature
7 Sensor type/Set temperature type icons
Water Temperature Water Temperature
Pool only
→Compensation curve →Direct
Room Thermostat Room Thermostat
→External →Internal
20
4.1.2 Initialization
Before starting to install the various menu settings, please initiate the Remote Controller by selecting the language of
operation and installing the date and time correctly.
It is recommended that the installer conducts the following initialization of the Remote Controller.
Selecting the language LCD blinking
Press and wait while the display is
initializing.
1 Scroll with and to select the language.
2 Press to confirm the selection.
Setting the clock

1 Select with or how to display the time,
either 24h or am/pm format (for example, 15:00
or 3 pm).
2 Press to confirm the selection.
3 Use and to select year, month, day,

hour and minutes. (Press to confirm the
selection each time.)
4 Once the time is set, time and day will appear

on the display even if the Remote Controller is
turned OFF.
21
4.1.3 Quick Menu
After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.
1 Press to display the quick menu.
Force DHW Powerful Quiet Force Heater
Weekly Timer Force Defrost Error Reset R/C Lock
2 Use to select menu.
3 Press to turn on/off the select menu.
4.1.4 Menus (For user)
Select menus and determine settings according to the system

available in the household. All initial settings must be done by an
authorised dealer or a specialist. It is recommended that all alterations
of the initial settings are also done by an authorised dealer or a
specialist.
• After initial installation, you may manually adjust the settings.
• The initial setting remains active until the user changes it.
• The Remote Controller can be used for multiple installations.
• Ensure the operation indicator is OFF before setting.
• The system may not work properly if set wrongly.
Please consult an authorised dealer.
To display <Main Menu>:

To select menu:
To confirm the selected content:
Menu Default Setting Setting Options / Display
1 Function setup
1.1 Weekly timer
Once the weekly timer is set up, Timer setup
User can edit from Quick Menu. Select day of the week and
To set up to 6 patterns of set the patterns needed
operation on a weekly basis. (Time / Operation ON/OFF / Mode)
• Disabled if Heat-Cool SW is Timer copy
pressed or if Force Heater
is on. Select day of the week
22
1.2 Holiday timer

To save energy, a holiday OFF
period may be set to either turn
OFF the system or lower the ON
temperature during the period. Holiday start and end.
Date and time
OFF or lowered temperature
• Weekly timer setting may be temporarily disabled during Holiday timer setting
but it will be restored once the Holiday timer is completed.
1.3 Quiet timer
To operate quietly during the Time to start Quiet :
preset period. Date and time
6 patterns may be set.
Level 0 means the mode is off. Level of quietness:
0~3
1.4 Room heater
To set the room heater ON or
OFF
OFF.
1.5 Tank heater
To set the tank heater ON or
OFF
OFF.
1.6 Sterilization
To set the auto sterilization ON
ON
or OFF.
• Do not use the system during sterilization in order to prevent scalding with hot water, or overheating of shower.
• Ask an authorised dealer to determine the level of sterilization function field settings according to the local laws and
regulations.
1.7 DHW mode (Domestic Hot Water)
To set the DHW mode to
Standard or Smart.
• Standard mode have faster
DHW Tank heat up time. Standard
Meanwhile Smart mode
take longer time to heat up
DHW time with lower energy
consumption.
23
2 System check
2.1 Energy monitor
Present or historical chart of Present
energy consumption, generation Select and retrieve
or COP. Historical chart
Select and retrieve
• COP= Coefficient of Performance.
• For historical chart, the period is selected from 1 day/1 week/1year.
• Energy consumption (kWh) of heating, *1 cooling, tank and total may be
retrieved.
• The total power consumption is an estimated value based on AC 230 V and
may differ from value measured by precise equipment.
2.2 Water temperatures
Shows all water temperatures in Actual water temperature of 6 items:
each area. Inlet / Outlet / Zone 1 / Zone 2 / Tank / Pool
Select and retrieve
2.3 Error history

• Refer to Troubleshooting for
error codes.
• The most recent error code is Select and retrieve
displayed at the top.
2.4 Compressor
Shows the compressor
performance.
Select and retrieve
2.5 Heater
Total hours of ON time for
Room heater/Tank heater.
Select and retrieve
3 Personal setup
3.1 Touch sound
Turns the operation sound ON/
ON
OFF.
3.2 LCD contrast
Sets the screen contrast.
24
3.3 Backlight
Sets the duration of screen
backlight.
1 min
3.4 Backlight intensity

Sets screen backlight
brightness.
4
3.5 Clock format

Sets the type of clock display.
24h
3.6 Date & Time

Sets the present date and time.
Year / Month / Day / Hour / Min
3.7 Language
Sets the display language for
ENGLISH / FRANÇAIS /
the top screen.
DEUTSCH / ITALIANO /
ESPAÑOL / DANISH /
• For Dutch, Greek, Finnish and SWEDISH / NORWEGIAN /
Turkish, please refer to the
POLISH / CZECH
English version.
3.8 Unlock password
4 digit password for all the
settings.
0000
4 Service contact
4.1 Contact 1 / Contact 2
Preset contact number for
installer.
Select and retrieve
25
4.1.5 Menus (For installer)
5 Installer setup System setup

5.1 Optional PCB connectivity
To connect to the external PCB
Yes
required for servicing.
• The external PCB is connected, the system will have following additional functions:
1 Control over 2 zones (including the swimming pool and the function to heat water in it).
2 External compressor switch.
3 External error signal.
4 SG ready control.
5 Demand control.
6 Heat-Cool SW
5.2 Zone & Sensor

To select the sensors and to Zone
select either 1 zone or 2 zone • After selecting 1
system. or 2 zone system,
proceed to the
selection of room or
swimming pool.
• If the swimming
pool is selected,
the temperature
2 Zone system must be selected
for T temperature
between 2 °C ~
10 °C.
Sensor
* For room thermostat,
there is a further
selection of external
or internal.
5.3 Heater capacity

To reduce the heater power if
unnecessary.*
3 kW / 6 kW / 9 kW
3 kW
* Options of kW vary depending
on the model.
5.4 Anti freezing
To activate or deactivate the
water freeze prevention when Yes
the system is OFF
5.5 Base pan heater
To select whether or not No
optional base pan heater is
connected. Yes
* Type A - The base pan heater
activates only during
deice operation.
* Type B - The base pan heater Set base pan heater
A
activates when outdoor type*.
ambient temperature is
5 °C or lower.
26
5.6 Alternative outdoor sensor

To select an alternative outdoor
No
sensor.
5.7 External SW
No
5.8 External error signal
No
5.9 Demand control
No
5.10 SG ready
No
Yes
Capacity (1) & (2) of

120 %
DHW Tank (in %)
5.11 External compressor SW
No
5.12 Circulation liquid

To select whether to circulate
water or glycol in the system.
Water
5.13 Heat-Cool SW
No
5.14 Force heater

To select use Auto turn
ON force heater mode or
Manual force heater Manual
mode.
6 Installer setup Operation setup

To access to the four major
functions or modes. 4 main modes
Heat / *1, *2 Cool / Auto / Tank
*1 The system is locked to operate without COO L mode. It can be unlocked only by authorised installers or our authorised service partners.
27
6.1 Heat
To set various water & ambient
temperatures for heating. Water temp. for heating ON /
Outdoor temp. for heating OFF /
T for heating ON /
Outdoor temp. for heater ON
Water temp. for heating ON
Heating ON
temperatures in
Compensation curve
compensation curve
or direct input.
Water temp. for heating ON Compensation curve

Input the 4
temperature points
X axis: -5 °C, 15 °C
(2 on horizontal X
Y axis: 55 °C, 35 °C
axis, 2 on vertical Y
axis).
• Temperature range: X axis: -15 °C ~ 15 °C, Y axis: See below
• Temperature range for the Y axis input:
1. If High water temperature is NO: 20 °C ~ 55 °C
2. If High water temperature is YES & Back up heater is enabled: 25 °C ~ 65 °C
3. If High water temperature is YES & Back up heater is disabled: 35 °C ~ 65 °C
4. If connected outdoor is FLAT model: 20 °C ~ 60 °C
• If 2 zone system is selected, the 4 temperature points must also be input for Zone
2.
• “Zone 1” and “Zone 2” will not appear on the display if only 1 zone system.
Water temp. for heating ON Direct
Temperature for
35 °C
heating ON
• Min. ~ Max. range is conditional as follows:

1. If High water temperature is NO: 20 °C ~ 55 °C
2. If High water temperature is YES & Back up heater is enabled: 25 °C ~ 65 °C
3. If High water temperature is YES & Back up heater is disabled: 35 °C ~ 65 °C
4. If connected outdoor is FLAT model: 20 °C ~ 60 °C
Outdoor temp. for heating OFF
Temperature for
24 °C
heating OFF
28
T for heating ON
Set T for heating

5 °C
ON.
Outdoor temp. for heater ON
Temperature for
0 °C
heater ON
6.2 *1, *2 Cool

To set various water & ambient Water temperatures for cooling ON
temperatures for cooling. and T for cooling ON.
Water temp. for cooling ON
Cooling ON
temperatures in
Compensation curve
compensation curve
or direct input.
Water temp. for cooling ON Compensation curve

Input the 4
temperature points
X axis: 20 °C, 30 °C
(2 on horizontal X
Y axis: 15 °C, 10 °C
axis, 2 on vertical Y
axis)
• If 2 zone system is selected, the 4 temperature points must also be input for Zone
2.
• “Zone 1” and “Zone 2” will not appear on the display if only 1 zone system.
Water temp. for cooling ON Direct
Set temperature for

10 °C
Cooling ON
T for cooling ON
5 °C Set T for cooling ON
29
6.3 Auto
Automatic switch from Heat to Outdoor temperatures for switching from Heat
Cool or Cool to Heat. to Cool or Cool to Heat.
Outdoor temp. for (Heat to Cool) /

Outdoor temp. for (Cool to Heat)
Outdoor temp. for (Heat to Cool)
Set outdoor
temperature for
15 °C
switching
from Heat to Cool.
Outdoor temp. for (Cool to Heat)
Set outdoor
temperature for
10 °C
switching
from Cool to Heat.
6.4 Tank
Setting functions for the tank.
Floor operation time (max) /
Tank heat up time (max) /
Tank re-heat temp. /
Sterilization
• The display will show 3 functions at a time.

Floor operation time (max)
Maximum time for

8:00 floor operation
(in hours and minutes)
Tank heat up time (max)
Maximum time for

1:00 heating the tank
Tank re-heat temp.
Set temperature to
-8 °C perform reboil of tank
water.
30
Sterilization
Sterilization may be
set for 1 or
more days of the
Monday week.
Sun / Mon / Tue /
Wed / Thu / Fri / Sat
Sterilization: Time
Time of the selected
day(s) of the week to
sterilize the tank
12:00
0:00 ~ 23:59
Sterilization: Boiling temp.
Set boiling
65 °C temperatures for
sterilize the tank.
Sterilization: Ope. time (max)
Set sterilizing time

0:10
7 Installer setup Service setup

7.1 Pump maximum speed
To set the maximum speed of Setting the flow rate, max. duty and operation
the pump. ON/OFF of the pump.
Flow rate: XX:X L/min

Max. Duty: 0x40 ~ 0xFE,
Pump: ON/OFF/Air Purge
7.2 Pump down

To set the pump down Pump down operation
operation.
ON
31
7.3 Dry concrete

To dry the concrete (floor, walls, Edit to set the temperature of dry concrete.
etc.) during construction.
Do not use this menu for any ON / Edit

other purposes and in period
other than during
construction Edit
Heating temperature
for drying the
Stages: 1 concrete.
Temperature: 25 °C Select the desired
stages: 1 ~ 10,
range: 1 ~ 99
ON
Confirm the setting temperatures of dry
concrete for each stage.
7.4 Service contact

To set up to 2 contact names
Service engineer’s name and contact number.
and numbers for the User.
Contact 1 / Contact 2
Contact 1 / Contact 2
Contact name or number.
Name / phone icon
Input name and number
Contact name: alphabet a ~ z.

Contact number: 1 ~ 9
32
4.1.6 Main Components
g j k
b n
d 7-2 9 m
0 1 l
8 2
a
e 3
5 f e d c b a
4
f h g
k 6-1 h j
i 6-2
c 7-1
i
1 Remote Controller d Flow Sensor Connector name
2 Water Pump (Zone 1) e Water Pressure Gauge a Zone 1 Water Inlet
3 Control Board Cover f Front Plate (From Space Heating/Cooling)
4 Main PCB g Top Plate b Zone 1 Water Outlet
5 Optional PCB h Right Plate (To Space Heating/Cooling)
6-1 Single Phase RCCB/ELCB i Left Plate c Cold Water Inlet
(Main Power) j Rear Plate (Domestic Hot Water Tank)
6-2 Single Phase RCCB/ELCB k Tank Sensor (Not Visible) d Hot Water Outlet
(Backup Heater) l Mixing Valve (Zone 2) (Domestic Hot Water Tank)
7-1 Water Filter Set (Zone 1) m Water Pump (Zone 2) e Refrigerant Gas
7-2 Water Filter Set (Zone 2) n Water Temperature Sensor f Refrigerant Liquid
8 Heater Assembly (Zone 2) g Domestic Hot Water Tank Discharge
9 3-Way Valve o Safety Relief Valve (Drain Tap) Type: Ball Valve
0 Overload Protector (Not Visible) h Pressure Relief Valve Drainage
a Expansion Vessel (Not Visible) i Drain Water Hole
b Air Purge Valve j Zone 2 Water Inlet (From Space Heating/Cooling)
c Pressure Relief Valve k Zone 2 Water Outlet (To Space Heating/Cooling)
33
4.2 Outdoor Unit
Air inlet (rear)
Air inlet (side)
Air outlet
UD03_05HE5-1
Air inlet (rear)
Air inlet (side)
Air outlet
UD07_09HE5-1
34
5. Dimensions
5.1 Indoor Unit
<Top View>
598
<Side View>
<Front View> 717

1800
<Bottom View>
60 478 60
70
612
Unit: mm
36
35
5.2 Outdoor Unit
5.2.1 WH-UD03HE5-1 WH-UD05HE5-1
<Top View>
Space necessary for
823.4 68.5
installation
21.9 (124) 540 160 53.4
32
10 cm
10 cm
97
167
100 cm
330
Anchor Bolt Pitch
355 x 260
<Side View> <Side View>

<Front View> 37 298
622
69 61
(23)
Unit: mm
36
5.2.2 WH-UD07HE5-1 WH-UD09HE5-1
<Top View>
391
(15)
355
320
400
40
20
<Side View> <Front View> <Side View>
900
320
253
110
318.5 218 (30)
(10)
181
260
(10)
795
410
176
24
175
300
(140) 620 140
<Back View>
DD
(30)
Unit: mm
37
6. Refrigeration and Water Cycle Diagram
INDOOR UNIT
MIXING
VALVE ZONE 2
TEMP. SENSOR
ZONE 2
WATER OUTLET
ZONE 2
WATER PUMP
FILTER ZONE 2
WATER INLET
SHUT SHUT
OUTDOOR UNIT VALVE VALVE
AIR PURGE FLOOR HEATING

3-WAY
VALVE WATER OUTLET
VALVE
PRESSURE RELIEF
VALVE
WATER OUTLET
TEMP. SENSOR
STRAINER EXPANSION
(CU-UD07/09HE5-1) VALVE STRAINER FLOW SWITCH BACKUP
HEATER
SANITARY HOT
MUFFLER REFRIGERANT WATER OUTLET
TEMP. WATER OUTLET
(CU-UD03/05HE5-1)
SENSOR TEMP. SENSOR
PIPE TEMP.
SENSOR
AIR TEMP. WATER TANK

HEAT
SENSOR TEMP. SENSOR
EXCHANGER
WATER TANK
HEAT EXCHANGER
WATER INLET
TEMP. SENSOR
PRESSURE
GAUGE
EXPANSION
VESSEL
SANITARY COLD
HIGH PRESSURE CHECK WATER INLET
HIGH PRESSURE 4-WAY VALVE VALVE
SENSOR SWITCH WATER
(CU-UD07/09HE5-1) DISCHARGE
WATER VALVE
PUMP
DISCHARGE DISCHARGE SHUT SHUT
TEMP. MUFFLER VALVE VALVE
SENSOR FILTER FLOOR HEATING
TANK TEMP. WATER INLET
SENSOR
COMPRESSOR
Model Piping size Min. Max.

Rated Max Additional
Piping Piping
Length Elevation Refrigerant
Tank Unit Outdoor Unit Gas Liquid Length Length
(m) (m) (g/m)
(m) (m)
UD03*E5* / Ø12.70 mm Ø6.35 mm
5 5 3 15 20
UD05*E5 (1/2") (1/4")
ADC0309*
UD07*E5* / Ø15.88 mm Ø6.35 mm
5 20 3 30 30
UD09*E5* (5/8") (1/4")
Example: For UD03*E5*

If piping length is 15m, the quantity of additional refrigerant should be 100g. [(15-10)m x 20 g/m = 100g]
38
7.1
7. Block Diagram
INDOOR UNIT OUTDOOR UNIT
FUSE1
ELCB SUB
REACTOR
L
RY-V2 RY-V3
FUSE103
N SSR1 SSR200 SSR201 SSR202 SSR203 SSR206 SSR207 1
SC M FUSE101
TH1 NTC
POWER SUPPLY 1
WATER
PUMP
CIRCUIT
NOISE FILTER
1-phase M M IC19
1~ M M M M M M
AC230V 50Hz 1~ 1~ 1~ 1~ 1~ 1~ 1~
2-WAYS 3-WAYS EXTRA WATER WATER POOL SOLAR MIXING MS MS

VALVE VALVE PUMP PUMP PUMP WATER WATER VALVE 3~ 3~
ZONE 1 ZONE 2 PUMP PUMP ZONE 2 U
SC
C103
NOISE FILTER
4-WAYS
39
VALVE
FUSE104
2
RY-HT (L3) CT101 RY-AC PTC1 PTC
BACKUP HEATER RY-PWR
ELCB
RY-BOOSTER
L
BOOSTER HEATER
N
POWER SUPPLY 2
1-phase
AC230V 50Hz
7.2
INDOOR UNIT OUTDOOR UNIT
RELAY REACTOR
FUSE1
SUB FUSE1
ELCB
L
RY-V2 RY-V3
N SSR1 SSR200 SSR201 SSR202 SSR203 SSR206 SSR207 1
SC M
FUSE2
POWER SUPPLY 1
WATER
PUMP
CIRCUIT
NOISE FILTER
1-phase M M
1~ M M M M M M
AC230V 50Hz 1~ 1~ 1~ 1~ 1~ 1~ 1~
2-WAYS 3-WAYS EXTRA WATER WATER POOL SOLAR MIXING

VALVE VALVE PUMP VALVE
RY-HT1
RY-HT2
RY-HOT
PUMP PUMP WATER WATER MS
ZONE 1 ZONE 2 PUMP PUMP ZONE 2 3~
SC
M
PFC CIRCUI T
NOISE FILTER
CAPACITOR CIRCUIT
40
RECTIFICATION CIRCUIT
RECTIFICATION CIRCUIT
4-WAYS VALVE
BASE PAN HEATER
RY-HT (L3)
CRANKCASE HEATER
2
BACKUP HEATER
3
ELCB
RY-BOOSTER
L
BOOSTER HEATER
N
POWER SUPPLY 2
1-phase
AC230V 50Hz
RED WHITE OLP
80±3°C
8.1
BL
RCCB/ELCB
BL (L1 )
(N1 )
1 1 230V 30A~40A
REACTOR I n=30mA
R R
POWER SUPPLY 2
LEAD WIRE FIXING FOR HEATER
W W G 2 2 W
Single phase AC230V 50Hz

2 1 BL GROUNDING
2 1 W
RCCB/ELCB
W W
Indoor Unit
(L) BL BL
L2 L1 G03
(WHT) (WHT) (GRN) A B TERMINAL BOARD
(N) W
(BLK)
(RED)
(WHT)
AC2-L3
AC2-N2
HT1-L3
FUSE1 FUSE 3 W
230V 30A~40A G BL T3.15A L250V
I n=30mA AC1-L3 T6.3A L250V NOISE
(BLK) FILTER RECTIFICATION
POWER SUPPLY 1
NOISE FILTER BACKUP HEATER (3kW)
RY-HT (L3)
CIRCUIT CIRCUIT CN6
WATER CONNECTING W AC1-N CIRCUIT

PIPING BAR (WHT) SIGNAL OLP BOOSTER
GROUNDING G DETECTION HEATER
CIRCUIT
TERMINAL ROOM TEMP.
BOARD WATER CONNECTING ZONE 1
PIPING BAR G01
1 G (GRN)
(BL) CN5
2 OUTDOOR AIR
(W) COMMUNICATION SW1 SW2 SENSOR
R DATA CIRCUIT
3
(R) (RED) TANK
G G02 SENSOR
(GRN)
TO OUTDOOR UNIT
ELECTRONIC CONTROLLER
NOISE CN4
(MAIN)
8. Wiring Connection Diagram
GROUNDING RECTIFICATION FILTER EXTERNAL

W 7 7 W 1 CIRCUIT CIRCUIT CONTROL 1
BL 4 4 BL 4 BL
BLUE WATER M WATER CONTROL
R 3 3 R 5
BLUE PUMP BR 2 2 BR 6 PUMP BL PANEL
B 1 1 B 7
BLACK CIRCUIT
CN-PUMP1
41
(WHT) CN3
BL 3 3 BL RY-CONTACT1
BLACK
B 2 B
BOILER CONTACT
M 2
MIXING
VALVE 2 1~ BR 1 1 BR SSR1
EXTRA PUMP
ROOM THERMO 2 ROOM THERMO 1
L N COOL HEAT L N COOL HEAT
OLP
LEAD WIRE FIXING FOR OLP 80±3°C
B
CN-OLP1 1
ACN (WHT) 2 B
RY-V2
RY-V3
N
CN209 CN201 CN202 CN203 (WHT) W 3
OPEN
BR
CLOSE
1 W
POOL WATER ACL BL 1 CN-PWR CN-FLWSEN FLOW
PUMP SSR202 B
(BLK) (BLK) (WHT)
SIGNAL SIGNAL BL SENSOR
DETECTION DETECTION W 5 4
SOLAR WATER CIRCUIT CIRCUIT 1
PUMP SSR203 W CN-CNT 1
3 (WHT) t˚ WATER OUTLET TEMP. SENSOR (THERMISTOR)
W CN-TH1
(YLW)
t˚ REFRIGERANT TEMP. SENSOR (THERMISTOR)
W 1 SIGNAL (WHT)
SSR206
SSR207
ERROR 4 t˚
SIGNAL RY1
DETECTION 6 WATER INLET TEMP. SENSOR (THERMISTOR)
1 W 1 CN-PWR2 CIRCUIT CN-TH3 1 t˚ HEX WATER OUTLET TEMP. SENSOR
(YLW)
CN208 2 W 2 (BLU) (WHT) 2 (THERMISTOR)
CN-PWR202 CN-COMM
WATER PUMP
ZONE 1 SSR200 W CN-TH2 1 t˚
CN-PWR204 1 2 CN-PWR4 TANK TEMP. SENSOR
ELECTRONIC CONTROLLER (WHT) 2 (THERMISTOR)
B 1 1 B (YLW) 2 3 W 1 (BLK)
(SUB)
M BR BR SSR201 DCN
1~ (BLU) B 3
2 2 CN-PWR3
1 DCP (GRN)
Y/G CN-CNT (RED) R 1
WATER PUMP (WHT) CN205 CN204 CN207 CN206 CN210
ZONE 2 BASE PAN 5
N
CLOSE
OPEN
t˚ CN1 CN2
VCC BIT2 BIT1 REMARKS:

BR BL B
DC DC W : WHITE BR : BROWN
GND 10V HEAT COOL N L
CLOSE OPEN N
ROOM THERMO 1 O : ORANGE G : GREEN
ZONE 2
ZONE 1
2-WAY
SWITCH
SENSOR
SENSOR
EXTERNAL VALVE M R : RED GR : GRAY
COMP. SW
SG SIGNAL
HEAT/COOL
1~
SIGNAL
POOL TEMP.
ROOM TEMP.
ROOM TEMP.
SOLAR TEMP.
B : BLUE Y/G : YELLOW/GREEN
DEMAND
3-WAY
BL : BLACK RCCB/ELCB : RESIDUAL CURRENT CIRCUIT BREAKER/
ZONE 2 WATER TEMP.

SENSOR (THERMISTOR)
VALVE Y : YELLOW EARTH LEAKAGE CIRCUIT BREAKER
8.2 Outdoor Unit
8.2.1 WH-UD03HE5-1 WH-UD05HE5-1
TO INDOOR UNIT
REACTOR
GRY GRY
TERMINAL 1 2 3
BOARD (BLACK) (WHITE) (RED) ELECTRONIC CONTROLLER RAT2 RAT1
(GRY) (GRY) OUTDOOR AIR TEMP. SENSOR (THERMISTOR)
1
CN-TH1 t°
RED DATA (RED)
(WHT)
t°
COMMUNICATION 4
PIPING TEMP. SENSOR (THERMISTOR)
NOISE FILTER CIRCUIT
AC-BLK FUSE 103
BLK (BLK) (20A 250V) CIRCUIT COMPRESSOR TEMP. SENSOR (THERMISTOR)
1
CN-TANK t°
WHT AC-WHT (WHT) RECTIFICATION (WHT) 3
CIRCUIT
GRN DISCHARGE TEMP. SENSOR (THERMISTOR)
FG1 (GRN) FUSE 104 CN-DIS
1
T3.15A L250V SWITCHING t°
(WHT) 2
GRN FG2 (GRN) POWER SUPPLY
CIRCUIT 1 EVAPORATOR EXIT TEMPERATURE SENSOR (THERMISTOR)
CN-TH3 t°
1 ORG HT1 (ORG) RY-HT1 PFC RECTIFICATION (YLW) 2
CRANKCASE CIRCUIT CIRCUIT
HEATER
2 ORG ACN1 (ORG)
T3.15A L250V
YELLOW (YLW) 1
FUSE 101
CN-HOT ELECTRO-MAGNETIC
1 BLU HT2 (BLU) RY-HT2 (WHT) 3 COIL (4-WAY VALVE)
BASE PAN
HEATER
BLUE(BLU) RED (RED) 3 BLU ACN2 (BLU)
OPTIONAL 1
(TRADEMARK) CN-MTR2 CN-STM M ELECTRO-MAGNETIC COIL
COMPRESSOR TERMINAL 1 (WHT) 10 (WHT) (EXPANSION VALVE)
W
THE PARENTHESIZED LETTERS ARE
INDICATED ON TERMINAL COVER.
FAN MS 3 U 6
MOTOR
3~ V 14
5 16
P U(RED) RED
IC19 U
V
V(BLU) BLU MS
1 COMPRESSOR
REMARKS;
CN-MTR1 W
W(YLW) YLW 3~
BLACK: (BLK) BLUE: (BLU) N
WHITE: (WHT) RED: (RED) (WHT)
5 Q1
YELLOW: (YLW) GRAY: (GRY) 1 BLK
GREEN: (GRN) BROWN: (BRW) 1
CN-HPS WHT 2 HIGH PRESSURE
ORANGE: (ORG) (RED) 3 3 SENSOR
YELLOW/GREEN: (YLW/GRN) 4 RED
Resistance of Compressor Windings

MODEL WH-UD03HE5-1 / WH-UD05HE5-1
CONNECTION 5RD132XBE21
U-V 1.897 Ω
V-W 1.882 Ω
U-W 1.907 Ω
Note: Resistance at 20°C of ambient temperature.
42
8.2.2 WH-UD07HE5-1 WH-UD09HE5-1
G G
BL REACTOR
BL REACTOR
FG1 (GREEN) FG2 (GREEN) (CAPACITOR)
CN-BLK
CN-ACL (BLACK) RELAY DCP-OUT
BL (BLACK) BL 4 1 (WHITE)
CAPACITOR
NOISE FILTER AC-BLK 5 6 DCN-IN CIRCUIT
(BLACK)
CN-ACN CIRCUIT (BLACK)
W (WHITE) GR
AC-C
W (BLUE) DCN-OUT
CN-WHT
(WHITE) (BLACK)
W W
ELECTRONIC CONTROLLER (SUB)
YELLOW
BL R BL B BL
G
AC-BLK01 CN-WHT 1 2 AC-L DCP DCN AC-C DCN2 FG1
(BLACK) (WHITE) CN-RY1 (GRAY) (RED) (BLACK) (BLUE) (BLACK) (GREEN)
(WHITE) BLUE RED
BL 1
1
W CN-HPS (TRADEMARK)
T3.15A L250V
HIGH PRESSURE 2
SENSOR 3 3
(RED)
RECTIFICATION PFC NOISE
FUSE2
R COMPRESSOR TERMINAL
4 CIRCUIT CIRCUIT FILTER
CIRCUIT
P
1 RY-HOT MS
ELECTRO
CN-HOT
RECTIFICATION U
U (RED) R 3 3 R
MAGNETIC COIL
(BLUE) CIRCUIT 3~
(4-WAY VALVE) V V (BLUE) B 2 2 B
3 W (YELLOW) Y 1 1 Y
W
T3.15A L250V
COMPRESSOR
1 RY-HT1 N
FUSE1
CRANKCASE CN-HT1
HEATER (WHITE) SWITCHING POWER
3 SUPPLY CIRCUIT
1 RY-HT2
BASE PAN CN-HT2 1
HEATER (BLACK)
CN-FM1
TERMINAL 3 (WHITE) 4 M FAN MOTOR
BOARD (OPTIONAL) AC-BLK02
(BLACK)
1 BL
7
W
TO 2
INDOOR
AC-WHT02
(WHITE)
COMMUNICATION
UNIT 3 R CIRCUIT
COM3
(RED) ELECTRONIC CONTROLLER (MAIN)
CN-TANK CN-DIS CN-TH1 CN-TH3 CN-EV CN-PSW1

(WHITE) (WHITE) (WHITE) (YELLOW) (WHITE) (BLUE)
1 3 1 2 1 4 1 2 1 6 1 2
EVAPORATOR EXIT TEMP. SENSOR

OUTDOOR PIPE TEMP. SENSOR
DISCHARGE TEMP. SENSOR
OUTDOOR AIR TEMP. SENSOR

COMP. TEMP. SENSOR
t˚ t˚ t˚ t˚ t˚ R
REMARKS: M R
(THERMISTOR)
W : WHITE R : RED
(THERMISTOR)
(THERMISTOR)
(THERMISTOR)
B : BLUE P : PINK
(THERMISTOR)
BL : BLACK Y : YELLOW ELECTRO MAGNETIC COIL

(MAIN EXPANSION VALVE)
BR : BROWN O : ORANGE
G : GREEN GR: GRAY
Y/G : YELLOW/GREEN HIGH PRESSURE SWITCH
Resistance of Compressor Windings

MODEL WH-UD07HE5-1 / WH-UD09HE5-1
CONNECTION 5KD240XCC21
U-V 0.551 Ω
U-W 0.561 Ω
V-W 0.542 Ω
Note: Resistance at 20°C of ambient temperature.
43
9.1
RED WHITE OLP
80±3°C
BL
R C CB/ELC B
BL (L 1 )
(N 1 )
1 1 230V 30A~40A
REACTOR I n=30mA
R R
POW ER SUPPLY 2
LEAD WIRE FIXING FOR HEATER

W W G 2 2 W
2 BL GR O UN D ING
Indoor Unit
1
2 1 W
R CC B/ELCB
W W
(L) BL
L2 L1 G03 BL
(WHT) (WHT) (GRN) A B TERM INA L BO A RD
(N) W
(BLK)
(RED)
12V
(W HT)
AC2-L3
AC2-N2
HT1-L3
5V
FUSE1 FUSE 3 5V W
230V 30A~40A G T6.3A L250V T3.15A L250V
BL AC1-L3 NOISE C121
I n=30mA RECTIFICATION
(BLK) FILTER 1u CN6 BACKUP HEATER (3kW )
POW ER SUPPLY 1
NOISE FILTER
RY-HT (L3)
CIRCUIT CIRCUIT R136 R143 R141 1
W ATER CONNECTING W AC1-N CIRCUIT

PIPING BAR 1k 6.49k 6.49k OLP BOOSTER
(W HT) 2
SIGNAL HEATER
GROUNDING G DETECTION C83 3
0.1u
CIRCUIT ROOM TEMP.
TER M IN A L C89 4
ZONE 1
B OA R D W ATER CONNECTING 1u
PIPING BAR G01
1 (GRN) G2 CN5
G
(BL) 4
OUTDOOR AIR
2 C98 3 SENSOR
(W ) COMMUNICATION SW1 SW2 1u
CIRCUIT 2
3 R DATA G2 TANK
(R) (RED) 1 SENSOR
G G02
(GRN)
TO O UT DO O R UN IT
ELECTRONIC CONTROLLER G2 CN4
NOISE 5V
(MAIN) 1
GR O UN D ING RECTIFICATION FILTER R1 EXTERNAL
PC1 10k CONTROL 1
CIRCUIT 4 1 2
W 7 7 W 1 CIRCUIT
3 2 C123 3 BL
9. Electronic Circuit Diagram
BL 4 4 BL 4 1u CONTROL
BLUE W ATER M WATER ZD2
R 3 3 R 5 4 BL
BLUE PUMP BR 2 2 BR 6 PUMP R24 PANEL
B 1 1 B 7 10k
BLACK CIRCUIT
CN-PUMP1
(WHT) C93
BL 3 3 BL LF3 100p
BLACK
M B 2 2 B
MIXING
VALVE 2
1~ BR 1 1 BR CN3
RY-CONTACT1
ROOM THERMO 2 ROOM THERMO 1 BOILER CONTACT
L N COOL HEAT L N COOL HEAT
44
LEAD WIRE FIXING FOR OLP SSR1
EXTRA PUMP
ACN 12V 5V_2 12V
CN209 CN201 CN202 CN203 (WHT) W 3 CN-OLP1 OLP
(W HT) 80±3°C
POOL W ATER L3 L4 1 B
ACL BL 1 CN-PWR
PUMP SSR202
(BLK) (BLK) 5V 2 B
RY-V2
SIGNAL SIGNAL
RY-V3
DETECTION DETECTION CN-COMM 5V
SOLAR W ATER CIRCUIT C222 C221 C48 CN-FLW SEN
CIRCUIT (YLW) *C57
PUMP SSR203 1000p 1000p 0.1u C88 C91 (WHT)
W 5
1 1u 220u 1 BR
5V W W
SSR206
SSR207
ERROR C92 FLOW
W 3 B
SIGNAL RY1 0.1u
W G2 BL SENSOR
+ 4 1 R130 4
CN208 C282
20V CN-CNT 10k
W ATER PUMP 5V 12V 220u SIGNAL R128 R132 R135 R139 R140
(WHT)
ZONE 1 SSR200 DETECTION 20k 20k 20k 20k 20k
CN-PWR202 CN-PWR2 CIRCUIT CN-TH1
R261 20V (W HT)
B 1 1 B
6.49k (YLW) (BLU)
M BR BR *R278 C298 1 W 1 1
SSR201 t˚ W ATER OUTLET TEMP. SENSOR (THERMISTOR)
1~ 2 2 C238 NONE 1u
5V 5V 1u C294 2 W 2 t˚ REFRIGERANT TEMP. SENSOR (THERMISTOR)
5V_2 12V 1u *R279
Y/G 5V NONE G2 t˚
W ATER INLET TEMP. SENSOR (THERMISTOR)
W ATER PUMP R269 5V 6
CN-CNT R260 C218 + C220 G2
ZONE 2 BASE PAN L202 L201 *R265 374k R267 R264 L203 R201 CN-TH3
(WHT) 6.49k 1u 220u 47k 10k 5V 5V
R222 R226 4 1 10k (W HT)
1 10k 10k
*R280 CN-PWR204 5V_2 1
C239 K R266 R263 3 2 K (YLW) t˚ HEX WATER OUTLET TEMP. SENSOR
ZD202 8.2k 1M NONE
2200p ZD201 W (THERMISTOR)
A L204 1 2 2
*C208 *C204 C210 C212 C215 C217 R205 A
5 0.1u 0.1u 1000p 1000p 1u 1u 10k CN-TH2
C201 W 1
G2 G2 3 (W HT)
5V 220u CN-PWR4
5V 1
5V R275 (BLK) t˚ TANK TEMP. SENSOR
4 1 10k 12V C73 C79 C81 C84 C90
R234 2 (THERMISTOR)
6.49k DCN 1u 1u 1u 1u 1u
R245 3 2 K
6.49k (BLU) G2
ELECTRONIC C242 ZD203 IC204 B 3
1u R276 A 3 1
CONTROLLER 10k G2
GND 2 R 1
C223 G2 G2 DCP
(SUB) 1u (RED) CN-PWR3 G6
(GRN) CN2
CN1
CN205 CN204 CN207 CN206 CN210
BR BL B
t˚
HEAT COOL N L
CLOSE OPEN N
ROOM THERMO 1
VCC BIT2 BIT1 2-W AY
VALVE
M
DC DC
GND 10V
1~
ZONE 2
ZONE 1
SW ITCH
SENSOR
SENSOR
3-W AY
EXTERNAL
COMP. SW
SG SIGNAL
HEAT/COOL
SIGNAL
VALVE
POOL TEMP.
ROOM TEMP.
ROOM TEMP.
DEMAND
SOLAR TEM P.
ZONE 2 WATER TEMP.

SENSOR (THERMISTOR)
9.2
TO INDOOR UNIT
9.2.1
REACTOR
GRY GRY
TERMINAL 1 2 3
BOARD (BLACK) (WHITE) ELECTRONIC CONTROLLER RAT2 RAT1 5V
(RED)
(GRY) (GRY)
RED DATA (RED) R11 R12

+
C88
COMMUNICATION
C9 C10
NOISE FILTER CIRCUIT CN-TH1
AC-BLK FUSE 103 G2
CIRCUIT (WHT)
Outdoor Unit
BLK (BLK) (20A 250V) OUTDOOR AIR TEMP. SENSOR (THERMISTOR)

G2 1
WHT AC-WHT (WHT) RECTIFICATION t°
CIRCUIT G2 t°
GRN FG1 (GRN) FUSE 104 4 PIPING TEMP. SENSOR (THERMISTOR)
T3.15A L250V 5V
SWITCHING CN-TANK
GRN FG2 (GRN) POWER SUPPLY (WHT)
CIRCUIT 1 COMPRESSOR TEMP. SENSOR (THERMISTOR)
PFC t°
1 ORG HT1 (ORG) RY-HT1 RECTIFICATION
CRANKCASE CIRCUIT CIRCUIT C5 R1 3
HEATER
2 ORG ACN1 (ORG) G2 G2
5V CN-DIS
1 BLU HT2 (BLU) RY-HT2 (WHT)
BASE PAN
FUSE 101
DISCHARGE TEMP. SENSOR (THERMISTOR)
T3.15A L250V
HEATER 1
WH-UD03HE5-1 WH-UD05HE5-1
3 BLU ACN2 (BLU)

2 2 t°
OPTIONAL 1 1
CN-MTR2 2
R455 C244 CN4 CN3
1 (WHT) 10 5V
W CN-TH3
FAN MS 3 (YLW)
U G2 R466 EVAPORATOR EXIT TEMPERATURE SENSOR (THERMISTOR)
45
MOTOR 14 1
3~ V
5 16 13V t°
C245
13V RY-HT1 2
CN-MTR1 IC19 IC4 13V G2
1 9 16
G2 CN-HOT
(WHT) 2 15
1 R311 3 14
(WHT)
*RY-FM
4 13 1
R312 5 12
R313 6 11 ELECTRO-MAGNETIC
5V D20
7 10 13V COIL (4-WAY VALVE)
5 C186 C188 C187 8 GND 3
13V 13V G2
+ G2 G2 G2 IC5 G2 CN-STM
*C178 1 9 16 C174
2 15 (WHT)
3 14
4 13 G2
G2 5 12
D76 1
6 11 D75
RY-HT2 D74 ELECTRO-MAGNETIC COIL
7 10 D73
M
G2 (EXPANSION VALVE)
8 GND
IC5
6
G2
P U(RED) RED
U MS
V(BLU) BLU
V COMPRESSOR
W(YLW) YLW 3~
N W
5V CN1 CN2
3 3
Q1
2 2
1 1 C91 C90
CN-HPS
R107 (RED)
G2 1 BLK
G2 1
WHT 2 HIGH PRESSURE
3 SENSOR
3
4 RED
G G
9.2.2
BL REACTOR
BL REACTOR
FG1 (GREEN) FG2 (GREEN) (CAPACITOR)
CN-BLK
CN-ACL (BLACK) RELAY DCP-OUT
BL (BLACK) BL 4 1 (WHITE)
CAPACITOR
NOISE FILTER AC-BLK 5 6 DCN-IN CIRCUIT
(BLACK) (BLACK)
CN-ACN CIRCUIT
W (WHITE) GR
AC-C
W (BLUE) DCN-OUT
CN-WHT
(WHITE) (BLACK)
W W
ELECTRONIC CONTROLLER (SUB)
BL R BL B BL
G
AC-BLK01 CN-WHT 1 2 AC-L DCP DCN AC-C DCN2 FG1
CN-HPS CN-RY1 (GRAY) (RED) (BLACK) (BLUE) (BLACK) (GREEN)
(RED) (BLACK) (WHITE)
R356
(WHITE)
BL 1 1k
1 C167
R358 1000p
HIGH PRESSURE 2 W 20k 50V
5V NOISE
SENSOR 3 R 3 RECTIFICATION PFC
4 CIRCUIT FILTER
FUSE2
C220 + CIRCUIT
1µ *C169
16V CIRCUIT
T3.15A L250V
P
WH-UD07HE5-1 WH-UD09HE5-1
1 RY-HOT MS
ELECTRO RECTIFICATION U (RED) R 3 3 R
CN-HOT U
MAGNETIC COIL 3~
(BLUE) CIRCUIT B 2 2 B
(4-WAY VALVE) V V (BLUE)
3 W (YELLOW) Y 1 1 Y
5V W
e Q15 COMPRESSOR
1 RY-HT1 N
46
10k 5V
CRANKCASE CN-HT1 b
4.7k
FUSE1
HEATER (WHITE) SWITCHING POWER c R318

T3.15A L250V
2k
3 SUPPLY CIRCUIT 15V_2 R164
2k
Q27 e
1 RY-HT2
15V_2
BASE PAN Q25 10k
CN-HT2 c b 1
R170
(BLACK) b 4.7k 4.7k 10.0k
HEATER 1% CN-FM1
C72 10k c 1/10W
3 1000p (WHITE) M
TERMINAL 50V R168 4
e R172 FAN MOTOR
4.42k 5.11k R174 C80
BOARD (OPTIONAL) 1% 1% *C74
200k 0.047µ
AC-BLK02 1/10W 1/10W 25V
BL (BLACK)
1 13V
W 7
TO IC7
AC-WHT02 VCC
2 9
COMMUNICATION 1 16
INDOOR (WHITE)
2 15
UNIT R CIRCUIT 3
3 14
COM3 C160
0.01µ 4 13
(RED) 50V 13V
5 12
6 11 IC8
VCC 9
7 10 1 16
13V
C159 2 15
0.01µ 8 GND
50V 3 14
5V
ELECTRONIC CONTROLLER (MAIN) 4 13
13V
C157 5 12
0.01µ
R101 R100 50V 6 11 R138
7.50k 15.0k 5.6k
1% 1% R139
1/10W 1/10W 7 10 5.6k
D33
D34
D35
D36
8 GND C84
5V C158 0.047µ C65
5V 25V 0.047µ
0.01µ
C46 C45 50V 25V
R363 1µ 1µ
4.99k C175 R102
1µ 4.99k C47 6.3V 6.3V
1% 1µ
1/10W 6.3V 1%
1/10W 6.3V G2
CN-TANK CN-DIS CN-TH1 CN-TH3 CN-EV CN-PSW1
(WHITE) 1 3 (WHITE) 1 2 (WHITE) 1 4 (YELLOW) 1 2 (WHITE) 1 6 (BLUE) 1 2
t˚ t˚ t˚ t˚ t˚ R
R
M
ELECTRO MAGNETIC COIL

(MAIN EXPANSION VALVE)
COMP. TEMP. SENSOR

(THERMISTOR)
DISCHARGE TEMP. SENSOR
(THERMISTOR)
OUTDOOR PIPE TEMP. SENSOR
(THERMISTOR)
OUTDOOR AIR TEMP. SENSOR

(THERMISTOR)
EVAPORATOR EXIT TEMP. SENSOR
(THERMISTOR)
HIGH PRESSURE SWITCH

10. Printed Circuit Board
10.1 Indoor Unit
10.1.1 Main Printed Circuit Board
G02
CN-OLP1
G01
CN-PWR2
CN-PWR3
DATA
AC1-N
AC1-L3
CN-PWR4
CN-FLWSEN
CN-TH2
CN-TH1
CN-TH3
CN-CNT
CN6
CN3 CN4 CN5
47
10.1.2 Sub Printed Circuit Board
CN205
CN-PWR204
CN204
CN207
CN-COMM CN-PWR202
CN206 CN210
48
10.2 Outdoor Unit
10.2.1 Main Printed Circuit Board
10.2.1.1 WH-UD03HE5-1 WH-UD05HE5-1
POWER
TRANSISTOR
(IPM)
CURRENT CN-TANK
CN-DIS
TRANSFORMER CN-TH3
(CT) CN-MTR1
CN-TH1
CN-STM
CN-HOT
CN-HPS
49
10.2.1.2 WH-UD07HE5-1 WH-UD09HE5-1
CN-FM1
CURRENT
TRANSFORMER
(CT)
POWER
TRANSISTOR
(IPM)
CN-PSW1
CN-TANK
CN-HPS
CN-TH2
CN-DIS
CN-TH1 CN-EV
50
10.2.1.2.1 Noise Filter Printed Circuit Board
CN-ACL
CN-ACN
AC-BLK
CN-BLK
FG2 CN-WHT FG1
10.2.1.2.2 Capacitor Printed Circuit Board

DCP-IN DCN-IN DCN-OUT
AC-C
51
11. Installation Instruction
Field Supply Accessories (Optional)
No. Part Model Specifications Maker
2-way valve kit Electromotoric Actuator SFA21/18 AC230V Siemens
i
*Cooling model 2-port Valve VVI46/25 Siemens
Wired PAW-A2W-RTWIRED
ii Room Thermostat AC230V -
Wireless PAW-A2W-RTWIRELESS
iii Pump - Yonos 25/6 AC230V Wilo
iv Outdoor sensor - PAW-A2W-TSOD - -
v Zone water sensor - PAW-A2W-TSHC - -
vi Zone room sensor - PAW-A2W-TSRT - -
 It is recommended to purchase the field supply accessories listed in above table.
11.1 Indoor Unit

11.1.1 Select the Best Location 11.1.1.2 Transport and Handling
 Install the Tank Unit in indoors with frost free  Be careful during transporting the unit so that it is
weather proof location only. not damaged by impact.
 Must install on a flat horizontal and solid hard  Only remove the packaging material once it has
surface. reached its desired installation location.
 There should not be any heat source or steam  It may need three or more people to carry out the
near the Tank Unit. installation work. The weight of Tank Unit might
 A place where air circulation in the room is good. cause injury if carried by one person.
 A place where drainage can be easily done (e.g.  The Tank Unit can be transported either in vertical
Utility room). or horizontal.
 A place where Tank Unit’s operation noise will not o If it transported in horizontal, make sure Front
cause discomfort to the user. of packaging material (printed with “FRONT”)
 A place where Tank Unit is far from door way. must facing upwards.
 A place where accessible for maintenance. o If it transported in vertical, use the hand holes
 Ensure to keep minimum distance of spaces as on sides, slide and move to the desired
illustrated below from wall, ceiling, or other location.
obstacles.  Fix the Adjustable Feet, if the Tank unit installed
 A place where flammable gas leaking might not on an uneven surface.
occur.
 Secure the Tank Unit to prevent it being knocked
over accidentally or during earthquakes.
11.1.1.1 Required space for installation Hold

Hold arrow section Hold
(Unit : mm) to slide and move
350
Min.
M
10 in.
0
11.1.2 To Drill a Hole in the Wall and

in.
M 00
1
Install a Sleeve of Piping
1 Make a Ø70 mm through hole.
M 2 Insert the piping sleeve to the hole.
10 in.
n.
Mi 00
0 3 Fix the bushing to the sleeve.
7
4 Cut the sleeve until it extrudes about 15 mm
from the wall.
CAUTION
When the wall is hollow, please be sure to use the sleeve
for tube assembly to prevent dangers caused by mice
biting the connection cable.
52
5 Finish by sealing the sleeve with putty or 11.1.3.3 Refrigerant Piping Installation
caulking compound at the final stage.
This Tank Unit is designed for combination with
Wall
Panasonic Air-to-Water Heat Pump Outdoor Unit. If
Outdoor Unit from other manufacturer are being used
Indoor Outdoor
in combination with Panasonic Tank Unit, optimum
15 mm operation and reliability of the system is not
guaranteed. Thus warranty cannot be given in such
case.
Sleeve for tube 1 Connect Tank Unit to Air-to-Water Heatpump
assembly
Approx. 5 - 7 mm
Outdoor Unit with correct piping size. Use
Reducing Adapter for Outdoor Unit
UD03HE5-1 and UD05HE5-1 Refrigerant Gas
piping connection.
Bushing for tube assemblys
ø70 mm through hole Putty or caulking compound Use
Model Piping size (Torque)
Reducing
Tank Unit Outdoor Unit Gas Liquid Adapter
11.1.3 Piping Installation
ø12.7mm ø6.35mm
UD03HE5-1 /
(1/2") (1/4") Yes
UD05HE5-1
11.1.3.1 Typical Piping Installation [55 N•m] [18 N•m]
ADC0309H3E5B
ø15.88mm ø6.35mm
UD07HE5-1 /
(5/8") (1/4") No
UD09HE5-1
[65 N•m] [18 N•m]
Fan Coil Unit Spanner
Radiator /
Air-to-Water Heatpump Floor Heater
Outdoor Unit
2-Way Valve Faucet
Pressure Expansion
Relief Vessel Tab /
Valve Shower
Drainage Drain
Water
Main
Water Torque
Tank Water
Supply wrench
Discharge Check Shut Pressure
Valve Off Reducing
Tundish Valve Valve
CAUTION
11.1.3.2 Access to Internal Components
Do not overtighten, overtightening may cause gas leakage.
WARNING
This section is for authorized and licensed electrician/water 2 Please make flare after inserting flare nut
system installer only. Work behind the front plate secured by (located at joint portion of tube assembly) onto
screws must only be carried out under supervision of qualified
contractor, installation engineer or service person. the copper pipe. (In case of using long piping)
3 Do not use pipe wrench to open refrigerant
Hook piping. Flare nut may be broken and cause
leakage. Use proper spanner or ring wrench.
CAUTION 4 Connect the piping:
o Align the centre of piping and sufficiently
Open or close the Front Plate carefully.
The heavy Bottom Front Plate may injures tighten the flare nut with fingers.
the fingers. o Further tighten the flare nut with torque
wrench in specified torque as stated in
the table.
2X (screw)
 Open and Close Top Front Plate

1 Remove the 2 mounting screws of Bottom
Front Plate.
2 Slide it upwards to unhook the Bottom Front
Plate hook.
3 Reverse above steps 1~2 for close it.
53
11.1.3.3.1 Cutting and Flaring the CAUTION
Piping Do not overtighten, overtightening may cause gas leakage.
1 Please cut using pipe cutter and then remove
the burrs.  Make sure to insulate the water circuit pipes to
2 Remove the burrs by using reamer. If burrs is prevent reduction of heating capacity.
not removed, gas leakage may be caused.  After installation, check the water leakage
Turn the piping end down to avoid the metal condition in connection area during test run.
powder entering the pipe.  Failure to connect the tube appropriately might
3 Please make flare after inserting the flare nut cause the Tank Unit malfunction.
onto the copper pipes.  Protection From Frost:
If the Tank Unit is being exposed to frost while
Pipe
Reamer
Handle
0 – 0.5 mm
power supply failure or pump operating failure,
Bar
Bar Yoke drain the system. When water is idle inside the
Core
system, freezing up is very likely to happen which
Copper
Point down
Clamp handle Red arrow mark
pipe could damage the system. Make sure the power
1. To cut 2. To remove burrs 3. To flare supply is turned off before draining. Heater
 Improper flaring 
When properly flared, the internal surface
Assembly may be damaged under dry heating.
of the flare will evenly shine and be of even
thickness. Since the flare part comes into
 Corrosion Resistance:
Inclined Surface Cracked Uneven contact with the connections, carefully check Duplex stainless steel is naturally corrosion
damaged thickness the flare finish.
resistant to mains water supply. No specific
maintenance is required to maintain this
11.1.3.4 Water Piping Installation resistance. However, please note that Tank Unit is
 Please engage a licensed water circuit installer to not guaranteed for use with a private water supply.
install this water circuit.  It is recommended to use a tray (field supply) to
 This water circuit must comply with relevant collect water from the Tank Unit if water leakage
European and national regulations (including occur.
EN61770), and local building regulation codes.
 Ensure the components installed in the water (A) Space Heating/Cooling Pipework
circuit could withstand water pressure during  Connect Tank Unit Tube Connector g to outlet
operation. connector of Zone 1 Panel/Floor heater.
 Do not use worn out tube.  Connect Tank Unit Tube Connector h to inlet
 Do not apply excessive force to pipes that may connector of Zone 1 Panel/Floor heater.
damage the pipes.  Connect Tank Unit Tube Connector j to outlet
 Choose proper sealer which can withstand the connector of Zone 2 Panel/ Floor heater.
pressures and temperatures of the system.  Connect Tank Unit Tube Connector k to inlet
 Make sure to use two spanners to tighten the connector of Zone 2 Panel/ Floor heater.
connection. Further tighten the nuts with torque  Failure to connect the tube appropriately might
wrench in specified torque as stated in the table. cause the Tank Unit malfunction.
 Cover the pipe end to prevent dirt and dust when  Refer below table for the rated flow rate of each
inserting it through a wall. particular Outdoor Unit.
 Choose proper sealer which can withstand the
pressures and temperatures of the system. Model Rated Flow Rate (l/min)
 If non-brass metallic piping is used for installation, Tank Unit Outdoor Unit Cool Heat
make sure to insulate the pipes to prevent UD03HE5-1 9.2 9.2
galvanic corrosion. UD05HE5-1 12.9 14.3
 Use correct nut for all Tank Unit tube connections ADC0309H3E5B
UD07HE5-1 17.6 20.1
and clean all tubes with tap water before
UD09HE5-1 20.1 25.8
installation. See Tube Position Diagram for detail.
Tube Connector Nut Size Torque

(B) Domestic Hot Water Tank Pipework
 It’s strongly recommended to install an expansion
g & h RP 1¼" 117.6 N•m
vessel (field supply) in the Domestic Hot Water
i&j RP ¾" 58.8 N•m Tank circuit. Refer Typical Piping Installation
section to locate the expansion vessel.
Tank Unit
o Recommended pre-charge pressure of the
expansion vessel (field supply) = 0.35MPa
(3.5 bars)
 In high water pressure or water supply is above
500kPa, please install the Pressure Reducing
Valve for water supply. If the pressure higher than
that, it might damage the Tank Unit.
Spanner Torque wrench
54
 A Pressure Reducing Valve (field supply) with  The end of this pipework must be in such a way
below specification is strongly advised to be so that the outlet is visible and cannot cause any
installed along the line of the tube connector i of damage. Keep away from electrical components.
Tank Unit. Refer Typical Piping Installation section  It is recommended to fit a tundish into this
to locate both of these valves. pipework. Tundish should be visible and
Recommended Pressure Reducing Valve positioned away from frost environment and
specifications: electrical components.
o Set pressure: 0.35 MPa (3.5 bars)
 Must connect a faucet to Tank Unit Tube (E) Drain Elbow and Hose Installation
Connector i and main water supply, in order to  Fix the Drain Elbow and Packing to the bottom of
supply water with appropriate temperature for Drain Water Hole .
shower or tap usage. Failure to do so might cause  Use inner diameter 17 mm drain hose in the
scalding. market.
 Failure to connect the tube appropriately might  This hose must to be installed in a continuously
causing the Tank Unit malfunction. downward direction and in a frost-free
environment. Improper drain piping may cause
(C) Pressure Relief Valve Drainage Pipework water leakage hence damage the furnitures.
 Connect a drain hose to the Pressure Relief Valve  Guides this hose outlet to outdoor only.
hose outlet h .  Do not insert this hose into sewage or drain pipe
 The hose must be installed in a continuously that may generate ammonia gas, sulphuric gas,
downward direction and left open to the frost-free etc.
atmosphere.  If necessary, use hose clamp to further tighten the
 If drain hose is long, use a metal support fixture hose at drain hose connector to prevent leakage.
along the way to eliminate the wavy pattern of  Water will drip from this hose, therefore the outlet
drain tube. of this hose must be installed in an area where the
 The water may drip from this discharge hose. outlet cannot become blocked.
Therefore must guide the hose without close or
block the outlet of the hose.
 Do not insert this hose into sewage hose or
cleaning hose that may generate ammonia gas,
sulphuric gas etc.
 If necessary, use a hose clamp to tighten the hose Packing 4
at drain hose connector to prevent it from leaking. Drain
 Guide the drain hose to outdoor as illustrated at Elbow 3
the right figure.
11.1.3.5 Air-Tightness Test on the
Refrigerating System
Before system charged with refrigerant and before the
Discharge below refrigerating system in put into operation, below site
fixed grating
test procedure and acceptance criteria shall be
Fixed grating verified by the certified technicians, and/or the
installer:-
Trapped gulley
Possible wall Step 1: Pressure test for refrigerant leak detection:
Illustration of guide
drain hose to outdoor 1) Steps for pressure test, in accordance to ISO
5149.
(D) Domestic Hot Water Tank Discharge (Drain 2) Evacuate the system from refrigerant before the
Tap) and Safety Relief Valve Pipework leak test, attach the gauge manifold set correctly
 Safety Relief Valve 0.8MPa (8 bars) incorporated and tightly. Charging hose of Low side connect to
in Domestic Hot Water Tank. Gas side. (Charging hose of High side connect to
 Drain Tap and Safety Relief Valve discharge Liquid side if applicable.)
fittings share the same drainage outlet. 3) Adjust the knob on the service valves, and
 Use R½" male connector for this drainage outlet regulator on the gauge set, so that test gas can be
connection (Tube connector ). inserted through the centre manifold of the gauge
 Piping must always be installed in a continuously set.
downward direction. It must not be longer than 4) Insert Nitrogen gas into the system through the
2m, with no more than 2 elbows, and must not centre manifold and wait until the pressure within
allow condensation to build up or freezing to the system to reach about 1MPa (10 BarG) wait
occur. for a few hours and monitor the pressure reading
 The pipe from this drainage outlet fitting must not on the gauges.
be shut off. The discharge must be freed.
55
5) Please note that the system’s pressure may rise Step 3: Vacuum test:
slightly if the test is carried out on mid day, due to
temperature rise. The inverse may happen when 1) Perform Vacuum test to check leak / moisture if
there is temperature drop at night. However, this present.
variation will be minimal. 2) Refer to section “EVACUATION OF THE
6) Waiting time depends on the size of the system. EQUIPMENT” to vacuum gas out of the air
Larger systems may require 12 hours of waiting conditioning system.
time. Leak detection within smaller system can be 3) Wait for a few hours, depending on the size of the
achieved in 4 hours. refrigerating system and monitor the pressure rise.
7) Check if there is a constant pressure drop. Move If the pressure rises until 1 bar absolute, then
to next step “Step 2: Refrigerant leak detection...” there is leak.
if there is any pressure drop. Otherwise, release If the pressure rises, but it is lower than 1 bar
the Nitrogen gas and, move to “Step 3: Vacuum absolute, then moisture is present.
test”.
8) Next, insert a small amount of same refrigerant Next, remove the moisture, or repair, and redo the
into the system through the centre hose, until the refrigerant leak testing, starting from “Step 1: Pressure
pressure reaches about 1MPa (10 BarG). test”.
(Low/Gas) (High/Liquid) pressure gauge (Low/Gas) (High/Liquid) pressure gauge
pressure pressure
gauge gauge
7
3 3
2 Handle 2
4 8
2 Vacuum pump
N2 R-### 2
An example illustrations of setup for
An example illustrations of setup for refrigerant leak detection.
refrigerant leak detection.
Step 2: Refrigerant leak detection through Electronic

halogen leak detector and/or ultrasonic leak detector:
1) Use any one of below detector to check leaking.

i) Electronic halogen leak detector.
i-a) Switch on the unit.
i-b) Cover the test area from direct draft.
i-c) Pass the detection probe near test area and
wait for audible and visible signals.
ii) Ultrasonic Leak Detector
ii-a) Make sure the area is quiet.
ii-b) Switch on the ultrasonic leak detector.
ii-c) Move the probe along your air conditioning
system to test for leaks, and mark for repair.
2) Any leak detected at this level shall be repaired
and retested, starting from “Step 1: Pressure test”.
NOTE:
- Always recover the refrigerant and Nitrogen gas into
recovery cylinder after completion of a test.
- You must use the detection equipment with
Detectable Leak Rate of 10-6 Pa.m3/s or better.
- Do not use refrigerant as test medium for system
with total refrigerant charge more than 5kg.
- Test shall be performed with dry Nitrogen or another
non-flammable, non-reactive, dried gas. Oxygen, air
or mixtures containing them shall not be used.
56
11.1.4 Connect the Cable to Tank Unit
WARNING
This section is for authorized and licensed electrician only. Work behind the Control Board Cover secured by screws must only be carried out
under supervision of qualified contractor, installation engineer or service person.
11.1.4.1 Fixing of Power Supply Cable and Connecting Cable

1 Connecting cable between Tank Unit and Outdoor Unit shall be approved polychloroprene sheathed flexible
cord, type designation 60245 IEC 57 or heavier cord. See below table for cable size requirement.
Model
Connecting Cable Size
Tank Unit Outdoor Unit
2
UD03HE5-1 / UD05HE5-1 4 x 1.5 mm
ADC0309H3E5B 2
UD07HE5-1 / UD09HE5-1 4 x 2.5 mm
o Ensure the colour of wires of Outdoor Unit and the terminal no. are the same to the Tank Unit
respectively.
o Earth wire shall be longer than the other wires as shown in the figure for the electrical safety in case of
the slipping out of the cord from the Holder (Clamper).
2 An isolating device must be connected to the power supply cable.
o Isolating device (disconnecting means) should have minimum 3.0 mm contact gap.
o Connect the approved polychloroprene sheathed power supply 1 cord and power supply 2 cord and type
designation 60245 IEC 57 or heavier cord to the terminal board, and to the other end of the cord to
isolating device (Disconnecting means). See below table for cable size requirement.
Model Power Supply

Cable Size Isolating Devices Recommended RCD
Tank Unit Outdoor Unit Cord
2
UD03HE5-1 / 1 3 x 1.5 mm 15/16A 30mA, 2P, type A
UD05HE5-1 2 3 x 1.5 mm
2
15/16A 30mA, 2P, type AC
ADC0309H3E5B 2
UD07HE5-1 / 1 3 x 2.5 mm 25A 30mA, 2P, type A
UD09HE5-1 2 3 x 1.5 mm
2
15/16A 30mA, 2P, type AC
3 To avoid the cable and cord being damaged by sharp edges, the cable and cord must be passed through a
bushing (located at the bottom of Control Board) before terminal board. The bushing must be used and must
not be removed.
RCCB/ELCB
Terminals on the Outdoor Unit 1 2 3
Terminal Board
Colour of wires (Connecting cables)
Terminals on the Tank unit L N L1 N1 1 2 3 *1

*1
(Power Supply Cord) Holder (Clamper)
Tank Unit/
Terminals on the isolating L N L1 N1 Outdoor Unit Bushing
devices from power supply
connection
(Disconnecting means)
Power Supply 1 Power Supply 2 Connecting Cable Power Supply Cable
Terminal screw Tightening torque cN•cm {kgf•cm}

M4 157~196 {16~20}
M5 196~245 {20~25)
*1 - Earth wire must be longer than other cables for safety reasons
57
11.1.4.2 Wire Stripping and Connecting Requirement
Wire stripping Conductor Conductor Conductor not
Indoor/outdoor fully insert over insert fully insert
10 ± 1mm
connecting
terminal board
5mm or
more
No loose strand (gap between ACCEPT PROHIBITED PROHIBITED
when insert wires)
11.1.4.3 Connecting Requirement

For Tank Unit with UD03HE5-1/UD05HE5-1
 The equipment’s Power Supply 1 complies with IEC/EN 61000-3-2.
 The equipment’s Power Supply 1 complies with IEC/EN 61000-3-3 and can be connected to current supply
network.
 The equipment’s Power Supply 2 complies with IEC/EN 61000- 3-11 and shall be connected to suitable supply
network, with the following maximum permissible system impedance Zmax = 0.445 ohm (Ω) at the interface.
Please liaise with supply authority to ensure that the Power Supply 2 is connected only to a supply of that
impedance or less.
For Tank Unit with UD07HE5-1/UD09HE5-1

 This equipment’s Power Supply 1 complies with IEC61000-3-12 provided that the short circuit power Ssc is
greater than or equal to 400.00kW at the interface point between the user’s supply and the public system. It is the
responsibility of the installer or user of the equipment to ensure, by consultation with the distribution network
operator if necessary, that the equipment is connected only to a supply with a short circuit power Ssc greater than
or equal to 400.00kW.
 The equipment’s Power Supply 1 complies with IEC/EN 61000-3-11 and shall be connected to a suitable supply
network, having services current capacity ≥ 100A per phase. Please liaise with supply authority that the service
current capacity at the interface point is sufficient for the installation of the equipment.
 The equipment’s Power Supply 2 complies with IEC/EN 61000-3-11 and shall be connected to suitable supply
network, with the following maximum permissible system impedance Zmax = 0.445 ohm (Ω) at the interface.
Please liaise with supply authority to ensure that the Power Supply 2 is connected only to a supply of that
impedance or less.
5 Set the Domestic Hot Water Tank Discharge
11.1.5 Charging and Discharging the (Drain Tap) to “OPEN” for 10 seconds to
Water release air from this pipeline.
Then set it “CLOSE”.
 Make sure all the piping installations are properly 6 Turn the Safety Relief Valve knob
done before carry out below steps. counterclockwise slightly and hold for 10
seconds to release air from this pipeline.
11.1.5.1 Charge the Water Then recover the knob to original position.
 For Domestic Hot Water Tank 7 Ensure Step 5 & 6 is carried out each time
1 Set the Domestic Hot Water Tank Discharge after charging water to Domestic Hot Water
(Drain Tap) to “CLOSE”. Tank.
8 To prevent back pressure from happening to
the Safety Relief Valve, do turn the Safety
Relief Valve knob counterclockwise.
“CLOSE” “OPEN”
 For Space Heating / Cooling

1 Turn the plug on the Air Purge Valve outlet
Domestic Hot Water Tank Discharge (Drain Tap) g anticlockwise by one complete turn from fully
closed position.
2 Set all Tap / Shower “OPEN”.
3 Start filling water to the Domestic Hot Water Plug (turn
anticlockwise by
Tank via Tube Connector i. one complete turn)
After 20~40min, water should flow out from
Tap / Shower. Else, please contact your local
authorized dealer.
Air purge valve b
4 Check and make sure no water leaking at the
tube connecting points.
58
2 Set the Pressure Relief Valve level “DOWN”. 11.1.6.3 Expansion Vessel Pre Pressure
Pressure relief
Checking
valve c
For Space Heating / Cooling
Lever  Expansion Vessel with 10 L air capacity and initial
pressure of 1 bar is installed in this Tank Unit.
 Total amount of water in system should be below
Turn up 200 L. (Inner volume of Tank Unit’s piping is about
Pressure relief valve c 5 L)
 If total amount of water is over 200 L, please add
3 Start filling water (with pressure more than another expansion vessel. (field supply)
0.1 MPa (1 bar)) to the Space Heating /  Please keep the installation height difference of
Cooling circuit via Tube Connector g. Stop system water circuit within 10 m.
filling water if the free water flow through
Pressure Relief Valve Drainage . 11.1.6.4 Check RCCB/ELCB
4 Turn ON the Tank Unit and make sure Water Ensure the RCCB/ELCB set to “ON” condition before
Pump and Water Pump are running. check RCCB/ELCB.
5 Check and make sure no water leaking at the Turn on the power supply to the Tank Unit.
tube connecting points. This testing could only be done when power is
supplied to the Tank Unit.
11.1.5.2 Discharge the Water
 For Domestic Hot Water Tank WARNING
1 Turn OFF power supply. Be careful not to touch parts other than RCCB/ELCB test
2 Set the Domestic Hot Water Tank Discharge button when the power is supplied to Tank Unit. Else,
(Drain Tap) to “OPEN”. electrical shock may happen.
3 Open Tap / Shower to allow air inlet.
4 Turn the Safety Relief Valve knob  Push the “TEST” button on the RCCB/ELCB. The
counterclockwise slightly and hold it until all lever would turn down and indicate “0”, if it
air is released from this pipeline. Then recover functions normal.
the knob to original position after ensured the  Contact authorized dealer if the RCCB/ELCB
pipeline is emptied. malfunction.
5 After discharge, set Domestic Hot Water Tank  Turn off the power supply to the Tank Unit.
Discharge (Drain Tap) to “CLOSE”.  If RCCB/ELCB functions normal, set the lever to
“ON” again after testing finish.
11.1.6 Reconfirmation
11.1.7 Installation of Remote Controller as
WARNING Room Thermostat
Be sure to switch off all power supply before performing each  Remote Controller mounted to the Tank Unit can
of the below checkings. be moved to the room and serve as Room
Thermostat.
11.1.6.1 Check Water Pressure *(0.1 MPa
= 1 bar) 11.1.7.1 Installation Location
Water pressure should not lower than 0.05 MPa (with  Install at the height of 1 to 1.5 m from the floor
inspects the Water Pressure Gauge). If necessary add (Location where average room temperature can
water into Tank Unit (via Tube Connector g). be detected).
 Install vertically against the wall.
11.1.6.2 Check Pressure Relief Valve  Avoid the following locations for installation.
1 By the window, etc. exposed to direct sunlight
 Check for correct operation of Pressure Relief
or direct air.
Valve by turning on the lever to become
2 In the shadow or backside of objects deviated
horizontal.
from the room airflow.
 If you do not hear a clacking sound (due to water
3 Location where condensation occurs (The
drainage), contact your local authorized dealer.
Remote Controller is not moisture proof or drip
 Push down the lever after finish checking. proof.)
 In case the water keep on draining out from the 4 Location near heat source.
Tank Unit, switch off the system, and then contact 5 Uneven surface.
your local authorized dealer.  Keep distance of 1 m or more from the TV, radio
and PC. (Cause of fuzzy image or noise)
59
11.1.7.2 Remote Controller Wiring 11.1.7.4 Mounting The Remote
Controller
Tank Unit
For exposed type
Preparation: Make 2 holes for screws using a driver.
Remote Controller
Mount the top case. Mount the bottom case to
1
• Align the claws of the top the wall.
case and then align the claws
of the bottom case.
2
Remote Controller wiring
(field supply)
Cut here with
• No polarity a nipper and
remove the burr
Terminal for Remote Controller wiring with a file.
UP
 Remote Controller cable shall be (2 x min

0.3 mm2), of double insulation PVC-sheathed or Claw (2 places)
rubber sheathed cable. Total cable length shall be Wall to which

the remote
50 m or less. controller is

fixed
Be careful not to connect cables to other terminals
of Tank Unit (e.g. power source wiring terminal). Hole for screw
Malfunction may occur. Screw
Claw (2 places)
 Do not bundle together with the power source (field supply)
wiring or store in the same metal tube. Operation

error may occur.
Clamper
Connect the remote control
11.1.7.3 Remove The Remote Controller
(field supply)
wiring
Pass through
• Arrange the wires along the groove
From Tank Unit of the case.
the hole
 Remove the top case from the bottom case.
Remote controller terminal board

Remove the coating. Approx. 6 mm
Top case
Bottom case (Back side)
(Back side)
Insert the Remove the sheath. Approx. 180 mm.
Make sure the wiring connection is in the
driver and correct direction.
slightly turn.
Flat-blade
screwdriver
For embedded type
Bottom
case Preparation: Make 2 holes for screws using a driver.
Mount the bottom case

 Remove the wiring between Remote controller Mount the top case. to the wall.
and Tank Unit terminal. • Align the claws of the top • Pass the wire through the hole
case and then align the claws in the centre of the bottom case.
of the bottom case.
Avoid the wire

being caught.
UP
Claw Claw (2 places)

(2 places)
Hole for
screw
Screw Claw (2 places)
(field supply)
Disconnect the
Remote controller
wiring
Remote controller
Connect the remote terminal board
control wiring
Top case Remove the coating.
Approx. 6 mm
Bottom case (Back side)
(Back side)
Make sure the wiring

connection is in the correct
direction.
60
11.1.7.5 Replace The Remote Controller  For normal operation, Water Pressure Gauge
Cover reading should be in between 0.05 MPa and 0.3
MPa. If necessary, adjust the Water Pump
 Replace the existing Remote controller cover with SPEED accordingly to obtain normal water
Remote controller cover to close the hole left after pressure operating range. If adjust Water Pump
remove the Remote controller. SPEED cannot solve the problem, contact your
1 Release the Remote controller cover’s hooks local authorized dealer.
from behind the Front Plate.  After test run, please clean the Water Filter Set.
Reinstall it after finish cleaning.
Front Plate
11.1.8.1 Check Water Flow of Water

Existing Remote Hook (6 places)
Circuit
controller cover
Confirm the maximum water flow during main pump
operation not less than 15 l/min.
*Water flow can be check through service setup
(Pump Max Speed) [Heating operation at low water
temperature with lower water flow may trigger “H75”
during defrost process.]
11.1.8.2 Reset Overload Protector

Overload Protector a serves the safety purpose to
prevent the water over heating. When the Overload
Protector a trip at high water temperature, take below
steps to reset it.
2 Press from front to fix the Remote controller  Take out the cover.
cover on the front plate.  Use a test pen to push the centre button gently in
order to reset the Overload Protector.
Front Plate  Fix the cover to the original fixing condition.
Use test pen to push
this button for reset
Remote Overload protector.
controller Hook (6 places)
cover
11.1.9 Maintenance
 In order to ensure safety and optimal performance
of the Tank Unit, seasonal inspections on the
Tank Unit, functional check of RCCB/ELCB, field
wiring and piping have to be carried out at regular
intervals. This maintenance should be carried out
11.1.8 Test Run by authorized dealer. Contact dealer for
scheduled inspection.
 Before test run, make sure below items have been
checked:-
o Pipework are properly done. 11.1.9.1 Maintenance for Water Filter
o Electric cable connecting work are properly Set
done.  Turn OFF power supply.
o Tank Unit is filled up with water and trapped  Set the two valves for the Water Filter Set to
air is released. “CLOSE”.
o Please turn on the power supply after filling  Take off the clip, then gently pull out the mesh.
the tank until full. Beware of small amount water drain out from it.
o In order to check whether the tank is full,
 Clean the mesh with warm water to remove all the
switch heater once for about 10 min.
stain. Use soft brush if necessary.
 Switch ON the power supply of the Tank Unit. Set
 Reinstall the mesh to the Water Filter Set and set
the Tank Unit RCCB /ELCB to “ON” condition.
back the clip on it.
Then, please refer to the Operation Instruction for
 Set the two valves for the Water Filter Set to
operation of Remote Controller.
“OPEN”.
 Turn ON power supply.
61
11.1.9.2 Maintenance for Safety Relief 11.1.9.3 Proper Pump Down Procedure
Valve
 It is strongly recommended to operate the valve WARNING
by turn the knob counter clockwise to ensure free Strictly follow the steps below for proper pump down procedure.
water flow through discharge pipe at regular Explosion may occur if the steps are not followed as per
intervals to ensure it is not blocked and to remove sequence.
1. When the Tank Unit is not in operation (standby), press the
lime deposit. “SERVICE” switch on the Remote Controller to enter
SERVICE mode. Operate the system in Sr : 01 mode for
pump down operation.
2. After 10~15 minutes, (after 1 or 2 minutes in case very low
ambient temperatures (< 10°C)), fully close 2 way valve on
Outdoor Unit.
3. After 3 minutes, fully close 3 way valve on Outdoor Unit.
4. Press the “OFF/ON” switch on the Remote Controller to
stop pump down operation.
5. Remove the refrigerant piping.
62
11.2 Outdoor Unit
Attached accessories Optional Accessory
No. Accessories part Qty. No. Accessories part Qty. No. Accessories part Qty.
Drain elbow Banding strap Base Pan Heater
CZ-NE2P (For UD03*E5* and UD05*E5* only)
5 CZ-NE3P (For UD07*E5* and UD09*E5* only) 1
1 1 3
(For UD07*E5* and
3
UD09*E5* only)
• It is strongly recommended to install a Base Pan Heater
Rubber cap Protective bushing (optional) if the outdoor unit is install in cold climate area.
7 or 8 Refer the Base Pan Heater (optional) installation instruction
2 (Depend on 4
(For UD07*E5* and
2 for details of installation.
Model)
UD09*E5* only)
• Applicable Piping Kit (For UD07*E5* and UD09*E5* only)
CZ-52F5,7,10BP
11.2.1 Select the Best Location

 If an awning is built over the unit to prevent direct sunlight or rain, be careful that heat radiation from the
condenser is not obstructed.
 Avoid installations in areas where the ambient temperature may drop below -20°C.
 Keep the spaces indicated by arrows from wall, ceiling, fence or other obstacles.
 Do not place any obstacles which may cause a short circuit of the discharged air.
 If outdoor unit installed near sea, region with high content of sulphur or oily location (e.g. machinery oil, etc), it
lifespan maybe shorten.
 When installing the product in a place where it will
be affected by typhoon or strong wind such as
wind blowing between buildings, including the
rooftop of a building and a place where there is no
building in surroundings, fix the product with an
overturn prevention wire, etc. (Overturn prevention
fitting model number: K-KYZP15C) (For UD07*E5*
and UD09*E5* only)
 If piping length is over 10 m, additional refrigerant should be added as shown in the table.
Piping size Rated Length Max. Elevation Min. Piping Max. Piping Additional
Model
Gas Liquid (m) (m) Length (m) Length (m) Refrigerant (g/m)
UD03*E5* and
ø12.7mm (1/2") ø6.35mm (1/4") 5 5 3 15 20
UD05*E5*
UD07*E5* and
ø15.88mm (5/8") ø6.35mm (1/4") 5 20 3 30 30
UD09*E5*
Example: For UD03*E5*
If piping length is 15m, the quantity of additional refrigerant should be 100g. [(15-10)m x 20 g/m = 100g]
11.2.2 Install the Outdoor Unit
11.2.2.1 Installation Diagram

 It is advisable to avoid more than 2 blockage directions. For better ventilation & multiple-outdoor installation,
please consult authorized dealer/specialist.
 This illustration is for explanation purposes only.
Vinyl tape (Wide)

Vinyl tape
(Wide)
Saddle
Saddle
Indoor unit/Outdoor unit Indoor unit/Outdoor unit
1
or m0mm
connecting cable (4-CORE or 00mm

ore
connecting cable (4-CORE WIRE/

WIRE/1.5 mm2 ) mo
10
re 2.5 mm2 )
or m0mm
1 Type designation 60245 IEC

or 00mm
ore
Type designation 60245 IEC 57 or

mo 57 or heavier cable heavier cable
10
re
ø6.35mm (1/4")
ø6.35mm (1/4") Liquid refrigerant piping
Liquid refrigerant piping mm
00 ore ø15.88mm (5/8")
mm 10 or m
00 ore ø12.7mm (1/2") Gas refrigerant piping
[ ]
10 r m Gas refrigerant piping
o 3 Check that the
3 or 00mm cables do not touch
or 00mm mo
re the compressor, etc.
mo
re
For UD03*E5* and UD05*E5* For UD07*E5* and UD09*E5*
63
E
C
Model A B C D E F
(Anchor pitch)
UD03*E5* and
540 160 20 330 430 46
UD05*E5*
D
UD07*E5* and
620 140 15 355 450 44
UD09*E5*
A B (Unit : mm)
(Anchor pitch)
 After selecting the best location, start installation according to Installation Diagram.
1 Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut (ø10 mm).
2 When installing at roof, please consider strong wind and earthquake. Please fasten the installation stand
firmly with bolt or nails.
11.2.2.2 Disposal of Outdoor Unit Drain Water

 When a Drain elbow is used, please ensure to follow below:
o the unit should be placed on a stand which is taller than 50 mm.
o cover the ø20mm holes with Rubber cap (refer to illustration below).
o use a tray (field supply) when necessary to dispose the outdoor unit drain water.
 If the unit is used in an area where temperature falls below 0°C for 2 or 3 consecutive days, it is recommended
not to use the Drain elbow and Rubber cap, for the drain water freezes and the fan will not rotate.
Drain elbow 1 Drain elbow 1
Rubber cap 2 x7
Rubber cap 2 x8
UD03*E5* and UD05*E5* UD07*E5* and UD09*E5*
11.2.3 Connecting the Piping
11.2.3.1 Connecting the Piping to Outdoor Unit

Decide piping length and then cut by using pipe cutter.
Remove burrs from cut edge. Make flare after
Spanner
inserting the flare nut (locate at valve) onto the copper or Wrench
pipe. Align center of piping to valves and then tighten
with torque wrench to the specified torque as stated in Torque
the table. wrench
Piping size (Torque) Be sure to use two spanners to tighten.

Model (If the nuts are overtightened, it may cause the flares
Gas Liquid
UD03*E5* and ø12.7mm (1/2") ø6.35mm (1/4") to break or leak.)
UD05*E5* [55 N•m] [18 N•m]
UD07*E5* and ø15.88mm (5/8") ø6.35mm (1/4")
UD09*E5* [65 N•m] [18 N•m]
Close the tube joining area with putty heat insulator Putty or Heat
(local supply) without any gap as shown in right figure. insulator
(To prevent insects or small animal entering.) (local supply)
(For UD07*E5* and UD09*E5* only)
11.2.3.1.1 Cutting and Flaring the Piping

1 Please cut using pipe cutter and then remove the burrs.
2 Remove the burrs by using reamer. If burrs is not removed, gas leakage may be caused.
Turn the piping end down to avoid the metal powder entering the pipe.
3 Please make flare after inserting the flare nut onto the copper pipes.
Pipe Handle  Improper flaring  When properly flared, the internal

Reamer Bar 0 – 0.5 mm
Bar Yoke surface of the flare will evenly shine
Core and be of even thickness. Since the
Point Clamp Inclined Surface Cracked Uneven flare part comes into contact with
down handle Red arrow mark Copper pipe the connections, carefully check
damaged thickness
1. To cut 2. To remove burrs 3. To flare the flare finish.
64
11.2.4 Evacuation of the Equipment
WHEN INSTALLING AN AIR-TO-WATER HEAT PUMP, BE SURE TO EVACUATE THE AIR INSIDE THE UNIT
AND PIPES in the following procedure.
Liquid side
Indoor unit
Two-way valve Outdoor unit
Close
Gas side
Vacuum Three-way valve

pump
Close
adaptor
Vacuum CLOSE
pump OPEN
1 Connect a charging hose with a push pin to the Low side of a charging set and the service port of the 3-way
valve.
o Be sure to connect the end of the charging hose with the push pin to the service port.
2 Connect the center hose of the charging set to a vacuum pump with check valve, or vacuum pump and
vacuum pump adaptor.
3 Turn on the power switch of the vacuum pump and make sure that the needle in the gauge moves from
0 cmHg (0 MPa) to –76 cmHg (–0.1 MPa). Then evacuate the air approximately ten minutes.
4 Close the Low side valve of the charging set and turn off the vacuum pump. Make sure that the needle in the
gauge does not move after approximately five minutes.
Note : BE SURE TO FOLLOW THIS PROCEDURE IN ORDER TO AVOID REFRIGERANT GAS LEAKAGE.
5 Disconnect the charging hose from the vacuum pump and from the service port of the 3-way valve.
6 Tighten the service port caps of the 3-way valve at a torque of 18 N•m with a torque wrench.
7 Remove the valve caps of both of the 2-way valve and 3-way valve. Position both of the valves to “OPEN”
using a hexagonal wrench (4 mm).
8 Mount valve caps onto the 2-way valve and the 3-way valve.
o Be sure to check for gas leakage.
CAUTION
If gauge needle does not move from 0 cmHg (0 MPa) to –76 cmHg (–0.1 MPa), in step 3 above take the following measure:
6. If the leak stops when the piping connections are tightened further, continue working from step 3.
7. If the leak does not stop when the connections are retightened, repair location of leak.
8. Do not release refrigerant during piping work for installation and reinstallation. Take care of the liquid refrigerant, it may cause frostbite.
11.2.5 Connect the Cable to the Outdoor Unit

(FOR DETAIL REFER TO WIRING DIAGRAM AT UNIT)
1 Remove the control board cover from the unit by loosening the screw.
2 Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed flexible
cable (see below table), type designation 60245 IEC 57 or heavier cable.
Models Flexible cable specification Terminal

2
UD03*E5* and UD05*E5* 4 x (1.5 mm ) Board
2 1 2 3
UD07*E5* and UD09*E5* 4 x (2.5 mm ) Earth Wire
must be
longer than
Terminals on the indoor unit 1 2 3 others cables
for safety
Colour of wires reason.
Terminals on the outdoor unit 1 2 3 Holder (Clamper)
WARNING
This equipment must be

properly earthed.
3 Secure the cable onto the control board with the holder (clamper).
4 Attach the control board cover back to the original position with screw.
65
11.2.5.1 Wire Stripping and Connecting Requirement
Wire stripping
Indoor/outdoor Conductor fully Conductor over Conductor not
insert insert fully insert
10 ± 1 mm
connecting terminal
board
5 mm or more
(gap between wires)
No loose strand when insert ACCEPT PROHIBITED PROHIBITED
(For UD07*E5* and UD09*E5* only)

• Select required direction and apply protective bushing provided in accessories to protect cables from sharp edges.
• Once all wiring work has been completed, tie the cable and cord together with the binding strap so that they do not touch other parts such as the
compressor and bare copper pipes.
Outdoor Unit
Terminal Board
Protective
bushing 4 Selection
of direction
Cord clamp
Banding strap 3
Apply cut
Connecting cable DETAIL OF CONNECTING CABLE GUIDING

(refer below
diagram for its
guiding)
11.2.6 Pipe Insulation

1 Please carry out insulation at pipe connection portion as mentioned in Indoor/Outdoor Unit Installation
Diagram. Please wrap the insulated piping end to prevent water from going inside the piping.
2 If drain hose or connecting piping is in the room (where dew may form), please increase the insulation by
using POLY-E FOAM with thickness 6 mm or above.
66
11.3 Appendix
11.3.1 Variation of system
This section introduces variation of various systems using Air-To-Water Hydromodule + Tank and actual setting
method.
11.3.1.1 Introduce application related to temperature setting.
11.3.1.1.1 Temperature setting variation for heating
1. Remote Controller
Indoor
Setting of remote controller
Installer setting
Outdoor System setup
Floor heating 2 Optional PCB connectivity - Yes
Zone and Sensor - 2 Zone system

Zone 1 Sensor:
Room
Water temperature
Zone 2 Sensor:
Floor heating 1 Room
Water temperature
Connect floor heating or radiator directly to the Tank Unit.

Remote controller is installed on Tank Unit.
This is the basic form of the most simple system.
2. Internal Room Thermostat

Tank Unit receive Room Thermo signal (ON/OFF) from Remote controller
to control HP and circulation pump.
There is a build-in thermistor in the remote controller.
Indoor
Installer setting
Outdoor Floor heating 2 System setup
Optional PCB connectivity - Yes

Zone 1 Sensor:
Room thermostat
Internal
Zone 2 Sensor:
Floor heating 1 Room
Water temperature
Connect floor heating or radiator directly to the Tank Unit.

Remove remote controller from Tank Unit and only can be install it in room 1 or room 2.
This is an application that uses remote controller as Room Thermostat.
3. External Room Thermostat
Indoor
Installer setting
Room Thermostat System setup
Outdoor (Field supply) Floor heating 2 Optional PCB connectivity - Yes

Zone 1 Sensor:
Room thermostat
External
Zone 2 Sensor:
Room thermostat
Floor heating 1 External
Connect floor heating or radiator directly to Tank Unit.

Install separate external Room Thermostat (field supply) in the room where floor heating is installed.
This is an application that uses external Room Thermostat to control room temperature.
67
4. Room Thermistor Tank Unit compare between room temperature and setting temperature
on the Remote controller to control HP and circulation pump.
Indoor
Thermistor
Max: 30m Installer setting
Outdoor
Floor heating 2 System setup

Zone 1 Sensor:
Room Thermistor
Zone 2 Sensor:
Room Thermistor
Floor heating 1
Connect floor heating or radiator directly to Tank Unit.

Install separate external room thermistor (specified by Panasonic) in the room where floor heating is installed.
This is an application that uses external room thermistor to control room temperature.
There are 2 kinds of circulation water temperature setting method.

Direct: Set direct circulation water temperature (fixed value)
Compensation curve: Set circulation water temperature depends on outdoor ambient temperature
In case of Room thermostat or Room thermistor, compensation curve can be set.
In this case, compensation curve is shifted according to the thermo ON/OFF situation.
• (Example) If room temperature increasing speed is;
very slow shift up the compensation curve
very fast shift down the compensation curve
(NOTE)
 Zone 1 should always set with higher water temperature than zone 2. If not set correctly, water temperature flow
into zone 1 water circuit may higher than the set temperature.
 Please adjust flow rate of zone 1 and zone 2 to be in balance by setting zone 1 only and zone 2 only water flow
to equivalent water flow. If it is not adjusted correctly, it may affects the performance. (eg. If zone 2 pump flow
rate is high, there is possibility that no hot water flowing to zone 1)
o Zone 1 only water flow can be adjusted and check through Service Setup (Pump Max Speed)
o Zone 2 only water flow can be adjusted by knot of pump and check through Maintenance Menu (Actuator
Check) -> Activate Zone 2 pump and Switch Zone 2 Mixing Valve to “+” direction.
Examples of installations
Floor heating 1 + Floor heating 2

Indoor
Installer setting
System setup
Outdoor Floor heating 2 Zone and Sensor - 2 Zone system
Zone 1:Sensor
Room thermostat
Internal
Zone 2:Sensor
Room
Room thermostat
Floor heating 1 (External)
Connect two floor heating circuit through indoor as shown in the figure.
Remove remote controller from Tank Unit, install it in one of the circuit and use it as Room Thermostat.
Install external Room Thermostat (field supply) in another circuit.
Both circuits can set circulation water temperature independently.
68
Floor heating + Radiator
Indoor
Installer setting
System setup
Outdoor Floor heating (zone 2) Optional PCB connectivity - Yes

Zone 1:Sensor
Water temperature
Zone 2:Sensor
Room
Radiator (zone 1) Water temperature
Connect floor heating or radiator to 2 circuits through indoor.

For temperature setting, select circulation water temperature for both circuits.
Both circuits can set circulation water temperature independently.
(Radiator recommended to connect as zone 1 circuit for higher water circulation temperature)
Floor heating + Swimming pool

Pool Pump
Indoor
Pool Sensor Setting of remote controller
Installer setting
System setup
Outdoor Optional PCB connectivity - Yes
Heat EXT
Zone 1:Sensor
Room thermostat
Internal
Swimming pool Zone 2
Swimming pool
T
Radiator (zone 1)
Connect radiator and swimming pool to 2 circuits through Tank Unit as shown in figure.
Install additional pool heat exchanger, pool pump and pool sensor on pool circuit.
Remove remote controller from Tank Unit and install in room where floor heating is installed.
Circulation water temperature of fl oor heating and swimming pool can be set independently.
❈ Must connect swimming pool to “Zone 2”.

If it is connected to swimming pool, operation of pool will stop when “Cooling” is operated.
(NOTE)
 Zone 1 should always set with higher water temperature than zone 2. If not set correctly, water temperature flow
into zone 1 water circuit may higher than the set temperature.
 Please adjust flow rate of zone 1 and zone 2 to be in balance. If it is not adjusted correctly, it may affects the
performance. (If zone 2 pump flow rate is too high, there is possibility that no hot water flowing to zone 1.) Flow
rate can be confirmed by “Actuator Check” from maintenance menu.
11.3.2 How to fix cable
11.3.2.1 Connecting with external device (optional)

 All connections shall follow to the local national wiring standard.
 It is strongly recommended to use manufacturer-recommended parts and accessories for installation.
 For connection to main PCB
1 Two-way valve shall be spring and electronic type, refer to “Field Supply Accessories” table for details. Valve
cable shall be (3 x min 1.5 mm2), of type designation 60245 IEC 57 or heavier, or similarly double insulation
sheathed cable.
* note: - Two-way Valve shall be CE marking compliance component.
- Maximum load for the valve is 9.8VA.
2 Room thermostat cable must be (4 or 3 x min 0.5 mm2), of type designation 60245 IEC 57 or heavier cord, or
similarly double insulation sheathed cable.
3 Extra pump cable shall be (2 x min 1.5 mm2), of type designation 60245 IEC 57 or heavier.
4 External control shall be connected to 1-pole switch with min 3.0 mm contact gap. Its cable must be (2 x min
0.5 mm2), double insulation layer of PVC-sheathed or rubber-sheathed cable.
* note: - Switch used shall be CE compliance component.
- Maximum operating current shall be less than 3Arms.
69
5 Room sensor zone 1 cable shall be (2 x min 0.3 mm2) double insulation layer of PVC-sheathed or rubber-
sheathed.
6 Outdoor air sensor cable shall be (2 x min 0.3 mm2) double insulation layer of PVC-sheathed or rubber-
sheathed.
Optional cables:
• External control
cable
• Room sensor
zone 1
• Outdoor air sensor
cable
• Remote controller
cable
Optional cables: • Power Supply 1 cord

•2-way valve cable • Power Supply 2 cord
•Room thermostat zone 1 cable • Indoor/Outdoor Connecting cable
•Extra pump cable
 For connection to Optional PCB

1 Pool pump cable shall be (2 x min 1.5 mm2), of type designation 60245 IEC 57 or heavier.
2 Room thermostat zone 1 and zone 2 cable shall be (4 x min 0.5 mm2), of type designation 60245 IEC 57 or
heavier.
3 Room sensor zone 1 and zone 2 cable shall be (2 x min 0.3 mm2), double insulation layer (with insulation
strength of minimum 30V) of PVC-sheathed or rubber-sheathed cable.
4 Pool water sensor cable shall be (2 x min 0.3 mm2), double insulation layer (with insulation strength of
minimum 30V) of PVC sheathed or rubber-sheathed cable.
5 Demand signal cable shall be (2 x min 0.3 mm²), double insulation layer of PVC-sheathed or rubber-
sheathed cable.
6 SG signal cable shall be (3 x min 0.3 mm2), double insulation layer of PVC-sheathed or rubber-sheathed
cable.
7 Heat/Cool switch cable shall be (2 x min 0.3 mm2), double insulation layer of PVC-sheathed or rubber-
sheathed cable.
8 External compressor switch cable shall be (2 x min 0.3 mm2), double insulation layer of PVC-sheathed or
rubber-sheathed cable.
Bind all
optional cables
with these
bands
Bind optional
cables with
these bands
Bind optional Optional cables:

cables with •2-way valve cable
Power Supply 2 these bands •Extra pump cable
RCCB/ELCB • Power Supply 1 cord
Power Supply 1
• Power Supply 2 cord
RCCB/ELCB
• Indoor/Outdoor
Connecting cable
Optional cables:
Indoor • Pool pump cable
terminal for • Room thermostat zone 1 cable from Optional
connecting • Room thermostat zone 2 cable PCB
cables
Optional cables:
• External control cable
• Outdoor air sensor cable
Bind all optional • Remote controller cable
cables with these • Room sensor zone 1 cable
bands Holder (Clamper) • Room sensor zone 2 cable from Optional PCB
• Pool sensor cable
How to guide the optional cables and power supply cord • Demand signal cable
(view without internal wiring) • SG signal cable
• Heat/Cool switch cable
• External Compressor switch cable
Terminal screw on PCB Maximum tightening torque cN•m {kgf•cm}

M3 50 {5.1}
M4 120 {12.24}
70
11.3.2.2 Connecting Cables Length
When connecting cables between Tank Unit and external devices, the length of the said cables must not exceed the
maximum length as shown in the table.
External device Maximum cables length (m)

Two-way valve 50
Room thermostat 50
Extra pump 50
Pool pump 50
Pump 50
External control 50
Room sensor 30
Outdoor air sensor 30
Pool water sensor 30
Demand signal 50
SG signal 50
Heat/Cool switch 50
External compressor switch 50
11.3.2.3 Connection of the main PCB
Zone 1 room sensor

Outdoor air sensor
Tank sensor
External control
Remote controller
Boiler contact
Extra pump
CON CON H C N L
2-way 3-way Optional
valve valve Thermostat 1
 Signal inputs
L N =AC230V, Heat, Cool=Thermostat heat, Cool terminal

Optional Thermostat
❈ It does not function when using the Optional PCB
Dry contact Open=not operate, Short=operate
External control (System setup necessary)
Able to turn ON/OFF the operation by external switch
Connected (Please use 2 cores wire for relocation and extension. Total cable length
Remote controller
shall be 50m or less.)
 Outputs
AC230V N=Neutral Open, Close=direction (For circuit switching when connected to

3-way valve
DHW tank)
AC230V N=Neutral Open, Close (Prevent water circuit pass through during cooling
2-way valve
mode)
Extra pump AC230V (Used when Tank Unit pump capacity is insufficient)
 Thermistor inputs
PAW-A2W-TSRT ❈ It does not work when using the

Zone 1 room sensor
Optional PCB
Outdoor air sensor AW-A2W-TSOD (Total cable length shall be 30m or less)
71
11.3.2.4 Connection of Optional PCB
Optional Optional Mixing
Thermostat 2 Thermostat 1 valve 2
L N Cool Heat L N Cool Heat N O C
Pool
Pump
Ext.
comp.
SW
Error Heat/
signal Cool
SW
Vcc
SG
Bit1
signal
Zone 2 Bit2
Pump
Zone 2 Zone 1 Pool Zone 2 Demand Solar

room room water water signal sensor
sensor sensor sensor sensor
 Signal inputs 11.3.2.5 Recommended External Device
Specification
Optional L N =AC230V, Heat, Cool=Thermostat heat,
Thermostat Cool terminal  This section explains about the external devices
Dry contact Vcc-Bit1, Vcc-Bit2 open/short (optional) recommended by Panasonic. Please
SG signal
(System setup necessary) always ensure to use the correct external device
Switching SW (Please connect to the 2 contacts during system installation.
controller)
 For optional sensor.
Dry contact Open=Heat, Short=Cool
Heat/Cool SW
(System setup necessary)
1 Pool water sensor: PAW-A2W- TSHC
External Dry contact Open=Comp.ON,
Use to detect the water temperature of the
comp.SW Short=Comp.OFF (System setup necessary) control zone.
DC 0~10V (System setup necessary) Mount it on the water piping by using the
Demand signal
Please connect to the DC 0~10V controller. stainless steel metal strap and contact paste
(both are included).
 Outputs
Dimensions (mm) 93
Pool pump AC230V

35
Thermistor inputs 70
Zone room sensor PAW-A2W-TSRT

Pool water sensor PAW-A2W-TSHC
2 Outdoor sensor: PAW-A2W-TSOD
If the installation location of the outdoor unit is
exposed to direct sunlight, the outdoor air
temperature sensor will be unable to measure
the actual outdoor ambient temperature
correctly.
In this case, optional outdoor temperature
sensor can be fixed at a suitable location to
more accurately measure ambient
temperature.
Dimensions (mm) 70
46
93
72
3 Room sensor: PAW-A2W- TSRT Temperature (°C) Resistance (kΩ)
Install the room temperature sensor to the 30 5.326
room which requires room temperature
control. 25 6.523
20 8.044
Dimensions (mm)
15 9.980
30 86 60
10 12.443
86 5 15.604
0 19.70
-5 25.05
4 Please refer to the table below for sensor -10 32.10
characteristic of the sensors mentioned -15 41.45
above.
-20 53.92
Temperature (°C) Resistance (kΩ) -25 70.53
150 0.147 -30 93.05
140 0.186 -35 124.24
130 0.236 -40 167.82
120 0.302
110 0.390
 For optional pump.
Power supply: AC230V/50Hz, <500W
100 0.511 Recommended part: Yonos 25/6: made by Wilo
90 0.686
80 0.932
70 1.279
65 1.504
60 1.777
55 2.106
50 2.508
WARNING
45 3.003
This section is for authorized and licensed electrician/water
40 3.615 system installer only. Work behind the front plate secured by
screws must only be carried out under supervision of qualified
35 4.375 contractor, installation engineer or service person.
11.3.2.6 Network Adaptor Installation (Optional)

 Remove the Control Board Cover, then  Insert a flat head screwdriver into the slot on
connect the cable included with this adaptor to the top of the adaptor and remove the cover.
the CN-CNT connector on the printed circuit Connect the other end of the CN-CNT cable
board. connector to the connector inside the adaptor.
o Pull the cable out of the Tank Unit so that
there is no pinching. Slot
o Connect the CN-CNT connector to Optional

PCB. Connector
Connection examples: H series
CN-CNT cable  On the wall near the Tank Unit, attach the
adaptor by screwing screws through the holes
in the back cover.
Screws
73
 Pull the CN-CNT cable through the hole in the  Use the included cord clamp to fix the CN-CNT
bottom of the adaptor and re-attach the front cable to the wall.
cover to the back cover. Pull the cable around as shown in the diagram so
that external forces cannot act on the connector in
the adaptor.
CN-CNT cable
(Take care not to Furthermore, on the Tank Unit end, use the
pinch the cable) included cable tie to fix the cables together.
Cord clamp
Cable tie
74
11.3.3 System installation
11.3.3.1 Remote Controller Outline
Name Function
A A: Main screen Display information
B: Menu Open/Close main menu
C: Triangle (Move) Select or change item
D: Operate Start/Stop operation
B E: Back Back to previous item
F: Quick Menu Open/Close Quick menu
C
G: OK Confirm
D
E F G
10:34am,Mon
5
40˚c
23 44
˚c ˚c 18˚c 6
2 3 4
Name Function
1: Function icon Display set function/status
Holiday mode Demand control
Weekly timer Room heater
Quiet mode Tank heater
Remote controller room

thermostat
Powerful mode
2: Mode Display set mode/current status of mode
Heating Cooling
Auto Hot water supply Auto heating Auto cooling
Heat pump operating
Set room Compensation Set direct Set pool Room Thermostat

3: Temp setting water temp temp External
temp curve
4: Display Heat temp Display current heating temperature (it is set temperature when enclosed by line)
5: Display tank temp Display current tank temperature (it is set temperature when enclosed by line)
6: Outdoor temp Display outdoor temp
75
First time of power ON (Start of installation)
Initialization 12:00, Mon
When power is ON, firstly initialization

Initializing. screen appears (10 sec)
«
17:26, Wed
When initialization screen ends, it turns

to normal screen.
Start
«
Language 12:00, Wed
ENGLISH
When any button is pressed, language
FRANCAIS setting screen appears.
DEUTSCH (NOTE) If initial setting is not performed,
it does not go into menu.
ITALIANO
Select Confirm
« Set language & confirm
Clock format 12:00, Mon
24h
When language is set, setting screen of
time display appears (24h/am/pm)
am/pm
Select Confirm
« Set time display & confirm
Date & time 12:00, Mon

Year/Month/Day Hour : Min
YY/MM/DD/Time setup screen appears

2015 / 01 / 01 12 : 00
Select Confirm
« Set YY/MM/DD/Time & confirm
17:26, Wed
Back to initial screen
Start
« Press menu, select Installer setup
Main Menu 17:26, Wed

System check
Personal setup
Service contact
Installer setup
Select Confirm
« Confirm to go into Installer setup
76
11.3.3.2 Installer Setup
1
System setup Optional PCB connectivity Yes/No
2 Only when the selection for Optional PCB is Yes

Zone & Sensor 1 Zone/2 Zone Zone settings
3
Heater capacity Capacity select
4
Anti freezing Yes/No
5
Base pan heater Yes/No A/B
6
Alternative outdoor sensor Yes/No
7
External SW Yes/No
8
External Error signal
Yes/No
Demand control
Yes/No
SG ready
Yes/No Capacity setup
External Compressor SW Yes/No
12
Circulation liquid
Water/glycol
Heat-Cool SW Yes/No
14
Force Heater
Auto/Manual
77
15
Operation setup Heat Water temp. for heating ON Compensation curve Compensation
curve setup
16 Direct Direct temp. setup
Outdoor temp . for heat ing OFF Heating OFF Temp. setup
17
T for heating ON T for heating setup
18
Outdoor temp. for heater ON O/D temp for heater ON setup
Cooling model only 19 (Display only if Cool exist, or else skip)

Cool Water temp. for cooling ON Compensation curve Compensation
curve setup
20 Direct Direct temp. setup
T for Cooling ON T for cooling setup
Cooling model only 21

Outdoor temp. for
Auto Heat Cool change temp. setup
(Heat to Cool)
22
Outdoor temp. for
Cool Heat change temp. setup
Only when the (Cool to Heat)
selection for Tank
is Yes 23
Tank Floor operation time (max.) Max. operation time for Heat & Cool mode setup
24
Tank heat up time (max.) Max. operation time for Tank mode setup
25
Tank re-heat temp. Tank re-heat temp. setup
26
Sterilization Sterilization day and temp. and time setup
27
Service setup Pump maximum speed Pump maximum speed setup Air purge
28
Pump down Pump down ON / OFF
29
Dry concrete ON (Dry concrete)
30 Edit (Dry concrete schedule) Day and temp. setup
Service contact Contact 1 Name and Tel No. setup

Contact 2 Name and Tel No. setup
78
11.3.3.3 System Setup
1. Optional PCB connectivity Initial setting: Yes System setup 17:26, Wed
Optional PCB connectivity
Below are the default functions: Zone & Sensor
• 2-zone control Heater capacity

• Pool Anti freezing
• External error signal output
Select Confirm
• Demand control
• SG ready
• Stop heat source unit by external SW
2. Zone & Sensor Initial setting: Room and Water temp. System setup 17:26, Wed
If no Optional PCB connectivity
Zone & Sensor
Select sensor of room temperature control from the following 3 items
1 Water temperature (circulation water temperature) Heater capacity
2 Room thermostat (Internal or External) Anti freezing
3 Room thermistor
Select Confirm
When there is Optional PCB connectivity
1 Select either 1 zone control or 2 zone control.
If it is 1 zone, select either room or pool, select sensor
If it is 2 zone, after select sensor of zone 1, select either room or pool for zone 2,
select sensor
(NOTE) In 2 zone system, pool function can be set at zone 2 only.
3. Heater capacity Initial setting: Depend on model System setup 17:26, Wed
If there is built-in Heater, set the selectable heater capacity. Zone & Sensor
(NOTE) There are models which cannot select heater. Heater capacity
Anti freezing
Select Confirm
4. Anti freezing Initial setting: Yes System setup 17:26, Wed

Operate anti-freezing of water circulation circuit. Zone & Sensor
If select Yes, when the water temperature is reaching its freezing temperature, the
circulation pump will start up. If the water temperature does not reach the pump Heater capacity
stop temperature, back-up heater will be activated. Anti freezing
(NOTE) If set No, when the water temperature is reaching its freezing temperature Select Confirm
or below 0°C, the water circulation circuit may freeze and cause
malfunction.
5. Base pan heater Initial setting: No System setup 17:26, Wed

Tank connection
Select whether Base pan heater is installed or not. Tank heater
If set Yes, select to use either heater A or B.
A: Turn on Heater when heating with defrost operation only Base pan heater
B: Turn on Heater at heating
Select Confirm
79
6. Alternative outdoor sensor Initial setting: No System setup 17:26, Wed
Tank heater
Set Yes if outdoor sensor is installed. Base pan heater
Controlled by optional outdoor sensor without reading the outdoor sensor of heat
pump unit.
Alternative outdoor sensor
Select Confirm
7. External SW Initial setting: No System setup 17:26, Wed

Base pan heater
Able to turn ON/OFF the operation by external switch. Alternative outdoor sensor
Bivalent connection
External SW
Select Confirm
8. External Error Signal Initial setting: No System setup 17:26, Wed

Bivalent connection
Set when external error display unit is installed. External SW
Turn on Dry Contact SW when error happened.
(NOTE) Does not display when there is no Optional PCB. External error signal
When error occurs, error signal will be ON.
After turn off “close” from the display, error signal will still remain ON. Select Confirm
9. Demand control Initial setting: No System setup 17:26, Wed

External SW
Set when there is demand control. External error signal
Adjust terminal voltage within 1 ~ 10 V to change the operating current limit.
(NOTE) Does not display when there is no Optional PCB. Demand control
Select Confirm
Analog input Rate Analog input Rate Analog input Rate

[v] [%] [v] [%] [v] [%]
0.0 3.9 ~ 4.1 40 7.4 ~ 7.6 75
not activate
0.1 ~ 0.6 4.2 7.7
45 40 80 75
0.7 not 4.3 7.8
10
0.8 activate 4.4 ~ 4.6 45 7.9 ~ 8.1 80
0.9 ~ 1.1 10 4.7 8.2
50 45 85 80
1.2 4.8 8.3
15 10
1.3 4.9 ~ 5.1 50 8.4 ~ 8.6 85
1.4 ~ 1.6 15 5.2 8.7
55 50 90 85
1.7 5.3 8.8
20 15
1.8 5.4 ~ 5.6 55 8.9 ~ 9.1 90
1.9 ~ 2.1 20 5.7 9.2
60 55 95 90
2.2 5.8 9.3
25 20
2.3 5.9 ~ 6.1 60 9.4 ~ 9.6 95
2.4 ~ 2.6 25 6.2 9.7
65 60 100 95
2.7 6.3 9.8
30 25
2.8 6.4 ~ 6.6 65 9.9 ~ 100
2.9 ~ 3.1 30 6.7
70 65 *A minimum operating current is applied on each model for
3.2 6.8
35 30 protection purpose.
3.3 6.9 ~ 7.1 70
*0.2 voltage hysteresis is provided.
3.4 ~ 3.6 35 7.2 *The value of voltage after 2nd decimal point are cut off.
75 70
3.7 7.3
40 35
3.8
80
10. SG ready Initial setting: No System setup 17:26, Wed
External error signal
Switch operation of heat pump by open-short of 2 terminals. Demand control
Setting belows are poss ible
SG signal Working pattern
Vcc-bit1 Vcc-bit2 SG ready
Open Open Normal
Short Open Heat pump and Heater OFF Select Confirm
Open Short Capacity 1
Short Short Capacity 2
Capacity setting 1
- Heating capacity ___%
- DHW capacity ___%
Capacity setting 2 Set by SG ready setting of remote controller
- Heating capacity ___%
- DHW capacity ___%
11. External Compressor SW Initial setting: No System setup 17:26, Wed

External error signal
Set when external compressor SW is connected. Demand control
SW is connected to external dev ices to control power consumpt ion, ON signal will
stop compressor’s operat ion. (Heating operation etc. are not cancelled) . SG ready
External compressor SW
(NOTE) Does not display if there is no Optional PCB.
Select Confirm
If follow Swiss standard power connect ion, need to turn on DIP SW of main unit
PCB. ON/OFF signal used to ON/OFF tank heater (for sterilization purpose)
12. Circulation Liquid Initial setting: Water System setup 17:26, Wed
Demand control
Set circulation of heating water. SG ready
There are 2 types of settings, water and anti-freeze function. External compressor SW
Circulation liquid
(NOTE) Please set glycol when using anti-freeze function.
It may cause error if setting is wrong. Select Confirm
13. Heat-Cool SW Initial setting: Disable System setup 17:26, Wed

SG ready
Able to switch (fix) heating & cooling by external switch. External compressor SW
(Open) : Fix at Heating (Heating +DHW) Circulation liquid
(Short) : Fix at Cooling (Cooling +DHW) Heat-Cool SW
(NOTE) This setting is disabled for model without Cooling.
(NOTE) Does not display if there is no Optional PCB. Select Confirm
Timer function cannot be used. Cannot use Auto mode.
14. Force Heater Initial setting: Manual System setup 17:26, Wed
External compressor SW
Under manual mode, user can turn on force heater through quick menu. Circulation liquid
If selection is 'auto', force heater mode will turn automatically if pop up error Heat-Cool SW
happen during operation. Force heater
Force heater will operate follow the latest mode selection, mode selection is
disable under force heater operation. Select Confirm
Heater source will ON during force heater mode
81
11.3.3.4 Operation Setup
Heat
15. Water temp. for heating ON Initial setting: compensation curve 55°C
Decide temperature
of 4 points as shown
Set target water temperature to operate heat ing operation. Hot water temperature in diagram
Compensation curve: Target water temperature change in conjunction with
outdoor ambient temperature change .
Direct: Set direct circulation water temperature. 35°C
In 2 zone system, zone 1 and zone 2 water temperature can be set separately . Outdoor
-5°C 15°C temperature
compensation curve
16. Outdoor temp. for heating OFF Initial setting: 24°C

ON
Set outdoor temp to stop heating.

Setting range is 5°C ~ 35°C
OFF
24°C
17. T for heating ON Initial setting: 5°C Out
Set temp difference between out temp & return temp of circulating water of
Heating operation.
When temp gap is enlarged, it is energy saving but less comfort. When the Return
gap gets smaller, energy sav ing effect gets worse but it is more comfortable.
Setting range is 1°C ~ 15°C Out — Return = 1°C ~ 15°C
ON
18. Outdoor temp. for heater ON Initial setting: 0°C
Set outdoor temp when back-up heater starts to operate . OFF

Setting range is -15°C ~ 20°C
User shall set whether to use or not to use heater . 0°C
Cool
19. Water temp. for cooling ON Initial setting: compensation curve 20°C
Set target water temperature to operate cool ing operation.

Compensation curve: Target water temperature change in conjunction with
outdoor ambient temperature change .
Direct : Set direct circulation water temperature. 5°C
In 2 zone system, zone 1 and zone 2 water temperature can be set separately . 20°C 30°C
compensation curve
82
20. T for cooling ON Initial setting: 5°C Out
Set temp difference between out temp & return temp of circulating water of
Cooling operation.
Return
When temp gap is enlarged, it is energy saving but less comfort. When the
gap gets smaller, energy sav ing effect gets worse but it is more comfortable. Return — Out = 1°C ~ 15°C
Auto
21. Outdoor temp. for (Heat to Cool) Initial setting: 15°C Heat Outdoor temp. rising
Set outdoor temp that switches from heating to cooling by Auto setting.
Cool
Timing of judgement is every 1 hour
15°C
22. Outdoor temp. for (Cool to Heat) Initial setting: 10°C Heat Outdoor temp. dropping
Set outdoor temp that switches from Cooling to Heating by Auto setting.
Cool
Timing of judgement is every 1 hour
10°C
Tank
23. Floor operation time (max) Initial setting: 8h
Set max operating hours of heating. Heat

When max operation time is shortened, it can boil the tank more frequently. 30min ~ 10h
It is a function for Heating + Tank operation.
Tank
24. Tank heat up time (max) Initial setting: 60min

Heat
Set max boiling hours of tank.
When max boiling hours are shortened, it immediately returns to Heating
operation, but it may not fully boil the tank.
Tank
5min ~ 4h
25. Tank re-heat temp. Initial setting: -8°C
Set temp to perform reboil of tank water.

(When boiled by heat pump only, (51°C – Tank re-heat temp) shall become
max temp.)
-12°C ~ -2°C
Setting range is -12°C ~ -2°C
26. Sterilization Initial setting: 65°C 10min

②
Set timer to perform sterilization.
1 Set operating day & time. (Weekly timer format)
2 Sterilization temp (55~75°C If use back-up heater, it is 65°C)
3 Operation time (Time to run sterilization when it reached setting temp
5min ~ 60min) ① ③
User shall set whether to use or not to use sterilization mode.
83
11.3.3.5 Service Setup
27. Pump maximum speed Initial setting: Depend on model Service setup 17:26, Wed
Flow rate Max. Duty Operation
Normally setting is not necessary.
Please adjust when need to reduce the pump sound etc .
Besides that, it has Air Purge function. 88:8 L/min 0xCE Air Purge
Select
28. Pump down Service setup 17:26, Wed Service setup 17:26, Wed
Pump down operat ion
Pump down: Pump down: in progress!
Operate pump down operat ion
ON ON
OFF
Confirm Con• rm
45°C
29. Dry concrete
40°C 40°C
Operate concrete curing operation. 35°C 35°C
Select Edit, set temp for every stage (1~99 1 is for 1 day). 30°C
Setting range is 25~55°C
When it is turned ON, dry concrete starts.
When it is 2 zone, it dries both zones. 1 2 3 4 5 6

Stage
30. Service contact Service setup 17:26, Wed Contact-1: Bryan Adams
Service contact: ABC/ abc 0-9/ Other
Able to set name & tel no. of contact
Contact 1 ABCDEFGHIJKLMNOPQR
person when there is breakdown
etc. or client has trouble. (2 items) Contact 2 STUVWXYZ abcdefghi
jklmnopqrstuvwxyz
Select Confirm Select Enter
84
11.4 Service and maintenance
Custom menu
When connect CN-CNT connector with computer
Setting method of Custom menu
Please use optional USB cable to connect with CN-CNT
connector.
After connected, it requests for driver. If PC is under Windows Custom menu 17:26, Wed
Vista or later version, it automatically installs the driver under
internet environment. Cool mode
Back-up heater
If PC uses Windows XP or earlier version and there is no internet
access, please get FTDI Ltd's USB - RS232C conversion IC Reset energy monitor
driver (VCP driver) and install. Reset operation history
http://www.ftdichip.com/Drivers/VCP.htm
Smart DHW
Select Confirm
If forget Password and cannot operate remote controller Please press for 10 sec.
Press for 5 sec. Items that can be set

Password unlock screen appears, press Confirm and it shall 1 Cool mode (Set With/Without Cooling function) Default is
reset. without
Password will become 0000. Please reset it again. (NOTE) As with/without Cool mode may affect electricity
(NOTE) Only display when it is locked by password. application, please be careful and do not simply
change it.
In Cool mode, please be careful if piping is not
Maintenance menu insulated properly, dew may form on pipe and
water may drip on the floor and damage the floor.
Setting method of Maintenance menu
2 Backup heater (Use/Do not use Backup heater)
(NOTE) It is different from to use/not to use backup heater
Maintenance menu 17:26, Wed set by client. When this setting is used, heater
power on due to protection against frost will
Actuator check be disabled. (Please use this setting when it is
Test mode required by utility company.)
By using this setting, it cannot defrost due to low
Sensor setup Heating's setting temp and operation may stop
Reset password (H75)
Please set under the responsibility of installer.
Select Confirm When it stops frequently, it may be due to
insufficient circulation flow rate, setting temp of
heating is too low etc.
Press for 5 sec.
3 Reset energy monitor (delete memory of Energy monitor)
Items that can be set
Please use when moving house and handover the unit.
1 Actuator check (Manual ON/OFF all functional parts)
4 Reset operation history (delete memory of operation history)
(NOTE) As there is no protection action, please be careful
not to cause any error when operating each part
(do not turn on pump when there is no water etc.)
5 Smart DHW (Set Smart DHW mode Parameter)
2 Test mode (Test run) a) Start time: Tank reboil at lower ON Temp. onward.
Normally it is not used. b) Stop time: Tank reboil at normal ON Temp. onward.
c) ON Temp.: Tank Reboil Temp when Smart DHW start.
3 Sensor setup (offset gap of detected temp of each sensor
within -2~2°C range)
(NOTE) Please use only when sensor is deviated.
It affects temperature control.
4 Reset password (Reset password)
85
12. Operation and Control
12.1 Basic Function
Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time
passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating
mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and
performing temperature shifting. The compressor at outdoor unit is operating following the frequency instructed by
the microcomputer at indoor unit that judging the condition according to internal water setting temperature and water
outlet temperature.
12.1.1 Internal Water Setting Temperature

Once the operation starts, control panel setting temperature will be taken as base value for temperature shifting
processes. These shifting processes are depending on the Air-to-Water Heat pump settings and the operation
environment. The final shifted value will be used as internal water setting temperature and it is updated continuously
whenever the electrical power is supplied to the unit.
12.1.2 Heating Operation
12.1.2.1 Thermostat Control

 Compressor is OFF when Water Outlet Temperature – Internal Water Setting Temperature > 2°C for
continuously 3 minutes.
 Compressor is ON after waiting for 3 minutes, if the Water Outlet Temperature – Water Inlet Temperature
(temperature at thermostat OFF is triggered) <-3°C.
12.1.2.2 Thermostat Control (Outdoor Ambient Temperature)

Stops provide heating to room side during high outdoor ambient condition.
Control content:
 Heating operation and water pump will turn OFF when outdoor ambient temperature > outdoor thermo off
temperature + 3°C.
(Outdoor thermo off set temperature is set by control panel. Thermo off set temperature is between 5°C ~ 35°C)
 Heating operation will resume when Outdoor ambient temperature < Outdoor thermo OFF set temperature + 1°C.
12.1.2.3 Heat Mode Operation

Operation of heat pump provide heating capacity to room side by hot water through heating panel, floor heating or
fan coil unit.
1 3 ways valve control:
o 3 ways valve switch and fix to heating side.
2 Heat pump operates follow normal heating operation.
3 Room heater operate follow normal operation.
o 2 ways valve opens.
12.1.3 Cooling Operation
12.1.3.1 Thermostat control

 Compressor is OFF when Water Outlet Temperature – Internal Water Setting Temperature > -1.5°C for
continuously 3 minutes.
 Compressor is ON after waiting for 3 minutes, if the Water Outlet Temperature – Water Inlet Temperature
(temperature at thermostat OFF is triggered) >3°C.
12.1.3.2 Cool Mode Operation

o 3 ways valve switch and fix to cooling side.
2 Heat pump operates follow normal cooling operation.
3 Room heater DOES NOT operate during cool mode.
o 2 ways valve is closed.
86
12.1.4 Target Water Temperature Setting
12.1.4.1 Target Water Temperature Control of Standard System (Optional PCB not
connected)
There are 2 types of temperature control selection which are Compensation and Direct.
 Temperature control type selection by installer:
1 Compensation : Wlo, WHi, ODLo, ODHi can be set at installer menu.
2 Direct : Direct Water Temperature Set
 Remote control setting by user:
1 Compensation : Shift value ±5°C from the compensation curve
2 Direct : Direct water temperature set change
*This setting only able to set when room sensor select Water Temperature.
*Instead of water temperature, user will set target room temperature when room sensor select as Room Thermistor
OR Internal Room Thermostat.
 Target water temperature is calculated as below condition.

o Target water temperature = A (Base temperature) + B (shift temperature)
Compensation Direct
A (Base Temperature)
Value from the curve + User shift value set Direct value from user setting
o B (shift temperature) value is depend on the room sensor selection at remote controller as below table:
B (Shift Temp.) B shift value depend on the room sensor selection at remocon as table below
Sensor selection
Water temperature B=0
External Room thermostat B=0
Cool Mode:
B = 0 ; when Zone OFF or Zone Room Thermo OFF
B = B = 1* (room set temp (R/C) – actual room temp)
Internal Room thermostat & Max/Min Regulation of B: (Max = 5 ; Min = -5)
Room Thermistor
Heat Mode:
B = follow Heating Room Temperature PI control logic
 Maximum/minimum regulation of Target Water Temperature
Heating Cooling
Max 55°C 20°C
Min 20°C 5°C
Compensation Type: (Operation under Heat Mode and Cool Mode)

 The set temperature defines the parameters for the ambient (Outdoor temperature) dependent operation of the
unit. The water temperature is determined automatically depending on the outdoor temperature. Default setting is
the colder outdoor temperature will result in warmer water and vice versa. The user has the possibility to shift up
and shift down the target water by remote control setting.
OD (LO) = Setting Of LOW Outdoor Ambient Temperature.

OD (HI) = Setting Of HIGH Outdoor Ambient Temperature.
A W (LO) = Setting Of Water Temperature at LOW OD Ambient.
W (HI) = Setting Of Water Temperature at HIGH OD Ambient.
W (LO)
W (HI)
OD (LO) OD (HI) Outdoor

Ambient
87
 Outdoor ambient is updated every 30 minutes when operation ON.
 Setting water outlet temperature always follow W(LO) or W(HI) whenever is higher if outdoor ambient sensor or
indoor communication error happen.
However, when powerful mode is requested by remote control during heating mode, the higher value of HLo or Whi
will be used for A calculation.
* There are 2 compensation curves (for heating and cooling). During heating mode, the heating curve is used and
during cooling mode, the cooling curve is use.
 Compensation curve set shift value:
Tw
Tw_Hi
+5
Tw_Lo ±5 Shift value
-5
To_Lo To_Hi To
12.1.5 Target Water Temperature at Extension System (Optional PCB is connected)

Target water temperature is calculated as below.
 Heat Mode:
o Target water temperature setting:
Max= 55°C Min= 20°C
 If both zone 1 and zone 2 is active
Target Water Temperature = Higher zone target water temperature of Zone 1 and Zone 2.
 If only one zone is active
Target Water Temperature = Zone target water temperature of active zone.
 Cool mode:
o Target water temperature setting:
Max = 20°C Min= 5°C
 If both zone 1 and zone 2 active
Target Water Temperature = Lower Zone Target Water Temperature of Zone 1 and Zone 2
 If only one zone is active
Target Water Temperature = Zone Target Water Temperature of active zone
*Cool Mode does not have SG ready control
12.1.6 Target Zone Water Temperature Control

Purpose:- To control zone mixing and zone pump according to the zone sensor temperature
12.1.6.1 Target Zone 1 water temperature setting control

 Start condition
o Heating zone 1 is ON by remote control or Timer or Auto Mode OR
o Cooling zone 1 is ON by remote control or Timer or Auto Mode.
 Cancel condition
o Heating zone 1 is OFF by remote control or Timer or Auto mode AND
o Cooling zone 1 is OFF by remote control or Timer or Auto mode.
88
 Target Zone 1 water temperature is calculated as below condition.
o Target Zone 1 water temperature = A (Base temperature) + B (shift temperature)
Compensation Direct
* During heat mode and compensation select, if powerful mode is activated, higher value of WLo or WHi will be use
as curve value.
Sensor selection
Cool Mode:
Room Thermistor
Heat Mode:
Pool Function Selected B = Delta value setting from remocon
* B = 0 regardless of which sensor selection, if SHP control bit is enable except Pool function select (maintain Pool
“B” value)
** Pool function also can be select at Zone 1 when optional PCB is connected and Zone 1 system is select.
 Maximum/minimum regulation of Target Water Temperature.
Heating Cooling
Max 55°C 20°C
Min 20°C 5°C
 Target Zone 1 Water Temperature (Heat mode only) during SG ready control
o While digital input is “10” or “11” then,
Final Target Zone 1 water temperature
= Target Zone 1 water temperature* (SG ready % setting (remote control menu))%
12.1.6.2 Target Zone 2 water temperature setting control

 Start condition
o Heating zone 2 is ON by remote control or Timer or Auto Mode OR
o Cooling zone 2 is ON by remote control or Timer or Auto Mode.
 Cancel condition
o Heating zone 2 is OFF by remote control or Timer or Auto mode AND
o Cooling zone 2 is OFF by remote control or Timer or Auto mode.
 Target Zone 2 water temperature is calculated as below condition.

o Target Zone 2 water temperature = A (Base temperature) + B (shift temperature)
Compensation Direct
* During heat mode and compensation select, if powerful mode is activated, higher value of WLo or WHi will be use
as curve value.
89
Sensor selection
Cool Mode:
Room Thermistor
Heat Mode:
Pool Function Selected B = Delta value setting from remocon
* B = 0 regardless of which sensor selection, if SHP control bit is enable except Pool function select (maintain Pool
“B” value)
** Pool function also can be select at Zone 2 when optional PCB is connected and Zone 2 system is select.
 Maximum/minimum regulation of Target Water Temperature.
Heating Cooling
Max 55°C 20°C
Min 20°C 5°C
 Target Zone 2 Water Temperature (Heat mode only) during SG ready control
o While digital input is “10” or “11” then,
Final Target Zone 2 water temperature
= Target Zone 1 water temperature* (SG ready % setting (remote control menu))%
12.1.6.3 Zone Temperature Control Contents

 During Standard System (Optional PCB not connected)
o Only 1 zone temperature control is available
o This zone room temperature is control by either one of the 4 room sensor (Room Th, Int/Ext Room Thermostat, Water
temperature)
o Target Zone Water Temperature is calculated based on selected temperature control type (Compensation or Direct) and
selected room sensor. Target Water Temperature will set same as Target Zone Water Temperature
o Target Water Temperature is the temperature for heat pump to operate refer to indoor water outlet sensor.
o Heat pump and water pump OFF when ROOM Thermo OFF (Zone thermo OFF by Room Th or Room Thermostat).
* There will be no zone sensor connected to zone 1 (No zone sensor error), mixing valve and zone pump will not operate.
 During Extension System (Optional PCB connected)
o One zone system is select

 This zone room temperature control by either one of the 4 room sensor (Room Th, Int/Ext Room Thermostat, Water
temp.)
 Target Zone Water Temperature calculate base on selected temperature control type (Compensation or Direct) and
selected room sensor.
 Target Water Temperature will set same as Target Zone Water Temperature
 Target Water Temperature is a temperature for heat pump to operate refer to indoor water outlet sensor.
 Heat pump and water pump OFF when ROOM Thermo OFF (Zone thermo OFF by Room Th or Room Thermostat).
* There will be no zone sensor connected to zone 1 (No zone sensor error), mixing valve and zone pump will not operate.
 2 zone system select

o Each zone room temperature is control by each sensor which select from either one of the 4 room sensor
o Target Zone 1 & 2 Water Temperature is calculated based on selected temperature control type (Compensation or Direct)
and selected room sensor.
* Zone Mixing Valve & Zone pump will operate to achieve Target Zone Water Temperature which refer to zone sensor.
* Zone Sensor will detect if zone sensor is open or short.
o Target Water Temperature will set same as the active & higher zone water temperature setting. (When cooling mode,
lower zone water temp setting)
o Target Water Temperature is the temperature for heat pump to operate refer to indoor water outlet sensor.
o Heat pump and water pump OFF when ROOM Thermo OFF (Both Zone thermo OFF by Room Th or Room Thermostat).
90
12.1.7 Auto Mode Operation
COOL
MODE
Heat To Cool
Setting Temp. Cool To Heat
Setting Temp.
HEAT
MODE
Outdoor Ambient
 Control details:
o To enable the unit to operate either heat or cool mode automatically, heat to cool set temperature and cool to
heat set temperature can be set by control panel.
o Automatic operation is judged based on control panel setting temperature and outdoor ambient temperature.
* Minimum setting of heat to cool set temperature is 1°C higher than cool to heat set temperature.
 Judgement control:
o If outdoor ambient temperature < Heat to Cool Set Temperature, unit will operate in Heat Mode or else the
unit will operate in Cool Mode.
o If current operation is Cool mode, outdoor ambient temperature > Cool to Heat Temperature, unit will
maintain Cool mode operation or else the unit will operate Heat mode.
o If current operation is Heat mode, outdoor ambient temperature >Heat to Cool Temperature, unit will
maintain Heat mode operation or else the unit will operate Cool mode.
o Every 60 minutes the outdoor ambient temperature is judged.
o When Auto + Tank mode is selected, operation mode switching is judged by both outdoor ambient
temperature and indoor air temperature.
12.1.8 Auto Cooling Mode Operation Limit
Compressor
ON
19°C
16°C
Compressor
OFF
Outdoor Ambient
Temperature
 Auto Mode Cooling Only operation will start once the outdoor ambient temperature reaches 19°C and
compressor will continue to run until the outdoor ambient temperature drops to 16°C.
 Due to this limitation,
If Heat to Cool temperature is set lower than 19°C, the compressor will not operates until the outdoor ambient
temperature reaches 19°C or higher.
12.1.9 Tank Mode Operation

 3 ways valve direction
o 3 ways valve switch to tank side during Tank Thermo ON condition. Switch 3 ways valve to room side when
tank achieve Tank Thermo OFF temperature.
 Tank Thermo ON/OFF Characteristic

o Tank Thermo OFF
Case 1: Internal Tank Heater is select and Tank Heater ON

o Tank temperature > Tank Set Temperature continuously for 15 seconds.
o Water outlet >75°C
91
 Case 2: Tank Heater OFF OR External Heater is select
o When heat pump OFF due to water thermos & Tank temperature > Tank water set temperature for
continuously 20 seconds. OR
o Tank temperature > Tank set temperature + 1°C for continuously 20 seconds.
o Tank Thermo ON
Case 1: Tank Heater ON (Internal Tank Heater)

o Tank temperature < Tank set temperature + R/C (Tank re-heat temperature)
Case 2: Tank Heater OFF (Internal Tank Heater)

o Tank temperature < Tank water set temperature + R/C (Tank re-heat temperature)
* When tank thermo ON, water pump will ON for 3 minutes then only heat pump turn ON.
* Tank water set temperature = tank set temperature or 51°C whichever lower.
 2 ways valve close

 Heat pump Thermostat Characteristic
o Heat pump Water Outlet set temperature is set to below table:
Outdoor ambient temperature Heat pump water outlet temperature

< 5°C 55°C
> 5°C 57°C
Characteristic of heat pump thermos ON/OFF under tank mode condition:
Water Outlet Thermo Condition

 Heat pump thermos OFF temperature:
1 Heat pump thermo OFF temperature = Target Water outlet temperature + (2°C)
2 Water outlet temperature > heat pump thermo OFF temperature for continuously 3 minutes, heat pump OFF
but water pump continue ON.
 Heat pump thermo ON temperature

1 Heat pump thermo ON temperature = water inlet during thermo OFF time + [-3°C]
2 When water outlet temperature < heat pump thermo ON temperature, heat pump ON.
Water inlet thermo protection condition

 Heat pump thermo OFF temperature:
1 Water inlet temperature > [57°C/55°C] for continuously 30 seconds, heat pump OFF, water pump continue
ON.
 Heat pump thermo ON temperature:

1 Heat pump thermos ON temp = water inlet temperature < [57°C/55°C].
Outdoor ambient temperature Heat pump water outlet temperature

< 5°C 55°C
> 5°C 57°C
Thermo ON/OFF for Heat Pump in Tank Operation:
When tank temperature achieve heat pump OFF condition, refer below condition:
Conditon 1 : Tank Heater ON (Internal Tank Heater)
 Heat pump will turn OFF, water pump continue ON and room heater will continue ON if tank temperature below
tank heater thermo ON condition. 3 ways valve will only switch to room side after tank temperature reach tank
heater thermo OFF condition.
Conditon 2 : Tank Heater OFF (Internal Tank Heater)

 If tank temperature achieve tank thermo OFF, heat pump turn OFF, water pump turn OFF, room heater OFF and
3 ways valve switch to room side.
When tank temperature achieve heat pump ON condition, water pump ON, heat pump ON and room heater turn OFF.
92
Heat pump OFF condition at Tank Mode
o Tank temperature > tank water set temperature continuously for 20 seconds after heat pump thermos OFF
due to water thermo. (Heat pump turn OFF but water pump continue ON and room heater turn ON to achieve
tank set temperature) OR
o Tank temperature > tank set temperature + [1°C] for continuously 20 seconds. (Heat pump OFF, water pump
OFF, room heater OFF and 3 ways valve switch to room side)
Heat pump ON condition at Tank Mode

o Tank temperature < tank water set temperature + R/C setting (Tank re-heat temp)
(Water pump turn ON OR continue ON, heat pump ON and 3 ways valve switch to tank side or maintain at
tank side)
Tank heater control

 Internal heater only operates to tank side if the Internal Tank Heater is select, Tank heater ON and room heater
is enable.
Internal heater turn ON condition:
 Tank temperature < tank set temperature AND

 Heat pump thermos OFF AND
 20 minutes from previous heater off AND
 Internal tank heater selects USE from control panel.
Internal heater turn OFF condition:

 Tank temperature > tank set temperature for continuously 15 seconds OR
 Heat pump thermo ON OR
 Mode change or operation is off by control panel.
12.1.10 Heat + Tank Mode Operation

o 3 ways valve switch to room side during room heat-up interval and switch to tank side during tank heat-
up interval. Both modes will switch alternately. Tank mode is the initial running mode of Heat + Tank
mode.
2 Heat pump operation control:

o During room heat-up interval
 Follow normal heating operation.
Switching to tank side depends to below cases:
Case 1:
[Previous switch from tank interval to room interval due to thermo OFF]
 Switch to tank heat-up interval when Tank temp < Tank thermos ON temp (Room heat-up interval
ends)
Case 2:
[If heating operation at room side is less than 30 minutes and switch to tank side 3 times
consecutively]
 Maintain at room heat-up interval regardless of the tank temperature. Switch to tank heat-up interval
only when (Room Interval Timer is complete OR Room heat pump thermo OFF) AND Tank
temperature < Tank thermo ON temperature.
Case 3:
[Previous switch from tank interval to room interval due to tank interval timer is complete]
only when (Room Interval Timer is complete OR Room heat pump thermo OFF) AND tank
o During Tank heat-up interval
 Tank interval is the first mode running when heat + tank mode is select.
 Switch to room interval only when tank achieve tank thermo OFF OR tank heat-up interval timer is
complete.
 Heat pump operates according to normal tank mode operation.
3 Room heater control:

o During heating heat-up interval
 Follow normal room heater control operation.
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4 Tank heater control:
o During heating heat-up interval
 Internal tank heater will not function under heating heat-up interval.
o During tank heat-up interval
 Internal tank heater will turn ON after heat punp thermo off to boil tank temperature to tank set
temperature.
o 2 ways valve control is open
o Indoor water pump control:
 Indoor water pump always turn ON if room heat pump thermo ON OR Tank thermo ON.
12.1.11 Cool + Tank Mode Operation

o 3 ways valve switch to room side during room cooling interval and switch to tank side during tank heat-
up interval. Both mode will switch alternately. Tank mode is the initial mode of cool + tank mode.
2 Heat pump operation control:

o During room heat-up interval
 Follow normal cooling operation.
Switching to tank side depends to below cases:
Case 1:
[Previous switch from tank interval to room interval due to thermo OFF]
 Switch to tank heat-up interval when Tank temperature < Tank Thermo ON temperature (Room
interval will ends)
Case 2:
[If cooling operation at room side is less than 30 minutes and switch to tank side for 3 times
consecutively]
 Maintain at room cooling interval regardless of the tank temperature. Switch to tank heat-up interval
only when (Room Interval Timer is complete OR Room heat pump thermo OFF) AND Tank
Case 3:
[Previous switch from tank interval to room interval due to tank interval timer is complete]
only when (Room Interval Timer is complete OR Room heat pump thermo OFF) AND tank
*Tank Thermo ON temperature:
Internal Tank Heater select USE <Tank set temperature + R/C setting (Tank re-heat temperature)
Others <Tank water set temperature + R/C setting (Tank re-heat temperature)
o During Tank heat-up interval

 Tank interval is the first mode running when the cool + tank mode is select.
 Switch to room interval only when tank achieve tank thermo OFF OR tank heat-up interval timer is
complete.
 Heat pump operates according to normal tank mode operation.
3 Room heater control:

o During room cooling interval
 Room heater is OFF and not operates.
4 Tank heater control:

o During room cooling interval
 Internal tank heater will not function under room cooling interval.
o During tank heat-up interval
 Internal tank heater will turn ON after heat pump thermos off to boil tank temperature to tank set
temperature.
5 2 ways valve is close.
6 Indoor water pump control:

o Indoor water pump always turn ON if room heat pump thermo ON OR Tank thermo ON.
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12.1.12 Outdoor Fan Motor Operation
Outdoor fan motor is adjusted according to operation condition. It starts when compressor starts operation and it
stops 30 seconds after compressor stops operation.
ON ON
Compressor:
OFF
ON Fan Speed ON
Outdoor Fan:
30 sec
OFF
12.2 Water Pump

12.2.1 Water Pump Control
 Once the indoor unit is ON, the water pump will be ON immediately and no error judgment for 70 seconds.
However, during this 70 seconds operation, if there is any abnormality cause at outdoor or malfunction, the
compressor should be OFF immediately and restart delay after 3 minutes.
 The system will start checking on the water flow level after operation start for 70 seconds. If water flow level is
detected low continuously 60 seconds, the water pump and the compressor will be OFF permanently and
OFF/ON control panel LED will blink (H62 error occurs).
 When error happens, the power has to be reset to clear the error.
 If there is no error indication, the water pump shall be continuously running.
 The water pump will remain ON when compressor OFF due to thermostat OFF setting is reached.
 Water pump will OFF when room thermo OR tank thermo OR buffer tank thermo OFF.
 Water pump will delay 15 seconds to turn OFF when request to OFF except during anti-freeze deice activate or
air purge mode.
Pump ON Request
YES
ON Water Pump
NO
Pump ON Time
≥ 70 Sec?
YES
NO
Water Flowrate Abnormal
> 15 Sec?
YES
OFF Water Pump H62 Error Display

at Remote Controller
Maximum pump speed setting on remote control

 Standard pump speed is automatically controlled to get the designed water temperature different between water
inlet and outlet (∆T). Instead of setting the standard pump speed, maximum pump speed is manually adjusted by
the installer according to water circuit pressure drop.
* Water pump will adjust the pump duty to get the delta T of water inlet and water outlet when only zone 1 is operate,
but water pump will operate with this fixed maximum pump duty when 2 zone is operate together. It is necessary to
set the flow balance between zone 1 and zone 2 to allow hot water flow to both zone equally.
However, the following sequences do not follow maximum pump duty setting by remote control.
 Pump down mode
 Air purge mode
 Normal deice
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1) P-Q graph for different pump HEX duty
P-Q (WH-ADC0309H3E5B)
180
170
160
150
140
130
120
110
Pressure, P (kpa)
100
90
80
70
60
50
40
Max Duty: C5
30
Duty: 78
20
Min Duty: 50
10
0
0 5 10 15 20 25 30 35 40 45
Water Flow Rate, Q (L/min)
12.2.2 Zone Water Pump Control

Purpose:
 Water pump install at each zone to circulate the water inside each zone during 2 Zone system is selected.
Content:
 AC type water pump install for this zone water pump control. When optional PCB connected, 230V output will
drive this zone pump.
 There are three pump can be connected through Optional PCB. (Zone 1 Pump, Zone 2 Pump, & Pool Pump)
* Zone 1 pump [P1] use to circulate zone 1 water circuit & Zone 1 mixing valve [M1] adjust to control the Zone 1
target water temperature.
* Zone 2 pump [P2] use to circulate zone 2 water circuit & Zone 2 mixing valve [M2] adjust to control the Zone 2
target water temperature.
* When Pool Function select as Zone 2 circuit, [P2] use to circulate water to heat exchanger which use to transfer
heat to pool water.
* Pool pump [P3] circulates the pool water through the heat exchanger to get warm water.
 Zone 1 and Zone 2 water pump start condition:

o Zone room request ON
(eg. Zone 1 thermo ON, only zone 1 pump will turn ON)
 Zone 1 and Zone 2 water pump stop condition:
o Zone room request OFF
 Pool water pump start condition:
o Pool Zone request ON AND
o Pool function is selected
 Pool water pump stop condition
o Pool zone: Zone room request OFF OR
o Pool function is cancel
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Zone Pump Prohibit ON control:
 Start condition:
Zone 1 water temperature ≥ 75°C continuously for 5 minutes
*stop zone water pump operates if the zone water fulfilled.
 Cancel condition:
After 30 minutes from start condition fulfilled.
*zone water pump operates according to normal condition.
Zone Pump Control during Anti-Freeze

Zone pump control during Zone Anti-Freeze Control:
When Zone Anti-Freeze Flag=1, Zone Pump Turn ON.
When Zone Anti-Freeze Flag=0, Zone Pump Turn OFF.
Zone pump control during Indoor Anti-Freeze Control:
 Zone pump only ON/OFF if the Extension PCB connected and Buffer Tank select "NO" condition
When Indoor Anti-Freeze flag=1, Zone Pump Turn ON

When Indoor Anti-Freeze flag=0, Zone Pump Turn OFF
* Pool Water Pump will not affected by both Indoor anti-freeze control or zone anti-freeze control.
12.2.3 Water Pump Speed Feedback Error

 Basically pump speed feedback is control by micon.
 When pump speed is below low limit or over high limit for a few seconds, micon detect pump error and system is
stopped.
 Error detection conditions:
o Detect abnormal water pump speed for continuous 10 secs.
o Current pump speed < 700 rpm or
o Current pump speed > 6000 rpm for 10 seconds.
 Control contents:
o When error occurs, water pump, heating and heater is stopped for 30 seconds then restart again (Retry
control).
o When micon detect error again, system is stopped and error code [H20] is displayed at control panel.
97
12.3 Indoor Unit Safety
12.3.1 Indoor Unit Safety Control
1 When water pump is ON, the system will start checking flow switch status (ON/OFF).
2 If the flow switch ON for 10 seconds, the system will check on the water inlet temperature for 10 seconds.
If the water inlet temperature not exceeds 80°C, the water pump shall be continuously running with normal
mode.
If the water inlet temperature exceeds 80°C for continuously 10 seconds, the water pump will be OFF
immediately.
3 After water pump OFF for more than 10 minutes, it will be ON back and the indoor unit safety control
checking is restarted.
Pump ON
10s
Flow SW ON?
YES
NO to normal mode
Water In > 80°C for 10s
YES
Pump OFF
>10 mins
YES
12.4 Auto Restart Control

1 When the power supply is cut off during the operation of Air-to-Water Heatpump, the compressor will
reoperate after power supply resumes.
12.5 Indication Panel

LED Operation
Color Green
Light ON Operation ON
Light OFF Operation OFF
Note:
 If Operation LED is blinking, there is an abnormality operation occurs.
98
12.6 Indoor Back-Up Heater Control
12.6.1 Indoor Electric Heater Control
1 Normal Heating Mode
o Heater On condition:
a. Heater switch is ON
b. After Heatpump thermo ON for [30] mins
c. After water pump operate [9] mins
d. Outdoor air temperature < Outdoor set temperature for heater
e. When water outlet temperature < Water set temperature + [-4°C]
f. [20] minutes since previous Backup heater Off
* When heatpump cannot operate due to error happens during normal operation, heater will go into
force mode automatic
* Heater need to operate during deice operation
o Heater Stop Condition:

a. When outdoor set temperature > outdoor set temperature + [+2°C] for continuous 15 secs OR
b. When water out temp> water set temperature + [-2°C] for continuous 15 secs OR
c. Heater switch is Off OR
d. Heatpump thermo-off or OFF condition
2 Force Heater Mode

o Heater On condition:
a. After water pump operate [9] mins
b. When water outlet temperature < water set temperature + [-4°C]
c. [20] minutes since previous Backup heater Off
o Heater Stop condition

a. Force mode off OR
b. When water outlet temperature > water set temperature + [-2°C] for continuous 15 secs
* Do not operate heater at the following situation

1 Water outlet temperature sensor, and water inlet sensor abnormal
2 Flow switch abnormal
3 Circulation pump stop condition
12.6.2 Room Heater Operation during Deice

Purpose:
 To protect the indoor Heat Exchanger from ice forming and prevent heat exchanger plate breakage.
Control content:
 This Heater protection control will activate only if the backup heater is enable at custom setup by remote
controller. Once fulfil the start condition, room heater will turn ON together (base on max heater capacity
selection) and stop together if stop condition is fulfilled.
* If the heater is request to turn ON OLP feedback will be detected.
Starting conditions:
1 During normal deice operation 4~9
2 Water outlet temperature < 10°C or
Outdoor air temperature < -10°C or
Water inlet temperature < 27°C
Heater operates when 1 ~2 fulfilled OR When 1 and 3 ~ 4 is fulfilled.

However, this control does not relate to Heater ON/OFF button on remote control.
99
Stop condition:
1 When normal deice end or
2 Water outlet temperature > 45°C
However, room heater keeps ON if indoor electric heater control activate.
12.7 Tank Heater Control

12.7.1 Tank Heater Remote Control Setting
1 Tank heater selection:
External: - Booster Heater use to heat up tank when select external
Internal: - Backup Heater use to heat up tank when select internal
* When select External Tank Heater, Heater Delay ON Timer need to set. (range 20 min ~ 3 hrs)
2 Tank Heater ON/OFF selection by user.
The remote control Tank set Temperature range will change according to the External and Internal Tank Heater use.
Tank Heater Selection Range

External 40 ~ 75°C
Internal 40 ~ 65°C
100
12.7.2 Internal Heater Control for Tank Mode
 Internal heater turn ON condition:
1 Internal Heater select for Tank heater by remote controller
2 Tank Heater select ON by user.
3 Backup Heater Enable
4 Tank Temperature < Tank Set Temperature
5 Heat Pump Thermo OFF
6 20 minutes from previous heater off.
 Room heater turn OFF condition:

1 Tank Temperature > Tank Set Temperature + [0°C] for continuously 15 seconds. OR
2 Heat Pump Thermo ON OR
3 Mode Change or Operation OFF by remote controller OR
* Backup Heater Turn ON/OFF all together according to the selected heater capacity.
Tank
Temp.
65°C
Tank Water Set Temp
Backup
Heater
Operation
Heat Pump
Operation
Time
12.8 Base Pan Heater Control (Optional)

 To enable the base pan heater function, control panel initial setting has to be manually adjusted by activating
Base Pan Heater menu.
 There are 2 optional start condition can be selected, Type A or Type B.
1 Type A: (Default Auto Mode)
Start conditions:
o When outdoor air temperature ≤ 3°C during heating and deice operation is ON.
Control contents:
o Base pan heater is ON during deice operation and continues ON for 10 minutes after deice operation
ends.
Cancel condition:
o When outdoor temperature > 6°C after deice end or
o When operation is not at heating mode or
o Base pan heater ON timer count is completed.
2 Type B: (ON Mode)

Start conditions:
o When outdoor air temperature is ≤ 5°C and operates in heating mode, base pan heater is ON.
Cancel conditions:
o When outdoor air temperature is > 7°C or
o When operation is not at heating mode.
101
12.9 Force Heater Mode
Purpose of Force Heater Mode:
 As a backup heat source when heat pump error. Force heater Mode only control backup heater to heat up the
room circuit, and turn ON back up heater or booster heater to boil up tank water base on the tank heater
selection (internal or external).
Force Heater Control start condition:

 Force heater request ON by user OR auto turn ON by remote controller during error AND
(Force Heater mode can be operate regardless of mode selection, remocon will send the latest mode selection
and force bit to indoor. Indoor will judge to turn ON heater to room side if it is heat mode selected, and turn ON
heater to heat up tank water base on tank heater selection)
 During Error Happen (exclude the error list below)
Error List which not allow Force Heater operation
H12 Capacity Mismatch H76 Indoor-Remote Controller Communication Error

H20 Abnormal Water Pump H95 Abnormal Voltage Connection
H62 Abnormal Water Flow F37 Abnormal Water Inlet sensor
H70 Abnormal Back-up Heater OLP H45 Abnormal Water Outlet sensor
H74 PCB Communication Error
[ When tank mode operate with external heater selected & tank heater select ON ]
H72 Abnormal tank sensor H91 Abnormal tank heater OLP
Force Heater Control Stop Condition:

 Force Heater request OFF OR
 Operation OFF request OR
 Power reset OR
 Error of above list happens during force heater operation.
Control contents:
 After fulfill start condition, indoor will operate the force heater operation according to below mode condition
Heat mode Only: Turn ON backup heater to achieve room heat pump target water temperature.
Heat + Tank mode: Turn ON backup heater to heat up room OR Turn ON Heater to Boil up tank water.
Cool mode Only: Water pump and backup heater will OFF in force heater mode.
Cool + Tank mode: Operate pump and internal Heater OR External heater to Boil up tank water.
Tank mode Only: Operate pump and internal Heater OR External heater to Boil up tank water.
* For heat mode condition, backup heater will only turn ON if the backup heater is enable regardless of Room
Heater Selection.
* For tank mode condition, If internal heater selected backup heater will turn ON to boil up tank water.
If external heater selected , booster heater will turn ON to boil up tank water regardless of tank heater selection.
Room Side: (Heat Mode):

 When force heater mode start condition fulfilled, turn ON water pump and turn ON backup heater follow below
control.
 Operate the 3 ways valve at room side only and turn ON 2 ways valve as heat mode operation.
 Turn ON the zone pump and mixing valve if system select 2 zone system or Buffer tank connect YES, control
according to normal zone pump and mixing valve control.
 When Force heater mode stop condition fulfilled, turn OFF heater as below condition and turn OFF water pump
after pump delay time.
Backup Heater On Condition:

 When Force Heater Control start condition fulfill AND
 After water pump operate 2 minutes AND
 When water outlet temperature < water set temperature + [-4°C] AND
 20 minutes since previous Backup heater Off AND
 Backup Heater Enable
Backup Heater Stop condition:

 Force mode off OR
 Operation off OR
 When water outlet temperature > water set temperature + [-2°C] for continuous 15 secs OR
* ON/OFF follow normal heater sequence.
102
Tank side (Tank mode):
 When tank mode select and force heater bit received, turn ON backup heater (INTERNAL) or Booster Heater
(External) depend on the tank heater selection.
 If tank heater selection is INTERNAL, follow normal thermo judgement to switch 3 ways valve to tank side and
room side.
 If tank heater selection is EXTERNAL, only turn ON booster heater according to tank thermo.
Tank Heater selection is INTERNAL:

Backup Heater ON Condition:
 After water pump operate 2 mins AND
 When tank temperature < Tank set temperature - [Remocon Set Tank Re-heat Temp] AND
 20 minutes since previous Backup heater OFF AND
 Backup Heater Enable
Backup Heater OFF condition:

 Force mode off OR
 When tank temperature > Tank set temperature for continuous 15 secs OR
 Tank Operation OFF
Tank Heater selection is EXTERNAL:

Booster Heater ON condition:
 Force Heater mode ON AND
 Tank temperature < tank set temperature + [Remocon Set Tank Re-heat Temp] - 1°C, AND
 20 minutes since previous heater off.
Booster Heater OFF condition:

 Tank temperature > tank set temperature for continuous 15 secs.
 Force mode OFF
 Tank Mode Operation OFF
(During tank interval or tank mode condition, water pump and 3 ways valve will OFF)
12.10 Powerful Operation

Powerful mode is use to increase the capacity of heat pump to achieve higher target temperature. Powerful mode is
applicable when heat mode is operating.
Remote control setting:

On quick menu of remote control, there is 4 options of powerful mode can be select.
- OFF : Cancel powerful mode
- 30 minutes : Set powerful for 30 minutes
Control contents:
During the time set by remote control, powerful will activate according to 2 shift up controls. However, this function is
applicable only for heating. Remote control will transmit the signal to indoor unit once this function is select then
transmit OFF signal to indoor when the timer is complete. Indoor will transmit signal to outdoor for frequency control.
Indoor setting temperature shift
 If system is standard system (Optional PCB is not connected)

o Target water temperature will shift up to Wlo or Whi whichever higher.
 If system is extension system (Optional PCB is connected)
o Target water Zone 1 and Zone 2 temperature will shift up to Wlo or Whi whichever higher.
* If “Direct Type” temperature control is select, this powerful shift up setting is not effective.
 Start condition
o Powerful function is select by remote control.
 End Condition
o OFF/ON button is pressed.
o Powerful function is OFF by remote control.
103
12.11 Quiet Operation
Quiet mode is use to reduce the noise of outdoor unit by reducing the frequency or fan speed.
Quiet level
There are 3 level (Level 1, Level 2, Level 3) to set by quick menu function on remote control.
Control content
Once the quiet function is select, the remote control will transmit the signal to indoor and outdoor unit.
Start condition
 Quiet mode is set on remote control.
 Quiet mode is request ON by weekly timer.
Stop condition
If any of below condition is achieve.
 OFF/ON button is pressed.
 Quiet mode is OFF by remote control.
 Quiet mode is request OFF by weekly timer.
12.12 Sterilization Mode

 Purpose:
o To sterilize water tank by setting the required boiling temperature.
 Remote control setting

o Days for sterilization function to start can be select.
o Time of selected day to start sterilization function.
o Boiling temperature (Internal heater is 55°C ~ 65°C)
o Maximum operation time is 5 minutes to 1 hour.
 Start condition
o Tank connection set to “YES” by remote control
o Sterilization function selects “YES”.
o Sterilization signal received from remote controller by timer.
o Tank mode request ON.
 Stop condition
o When boiling timer is completed. Boiling timer (Remote control set maximum operation time) start counting
once tank achieve boiling set temperature OR
o After 8 hours of operation since sterilization start.
o Tank mode request OFF.
 Control content:
o During sterilization function activation time, target tank set temperature will internally change to boiling set
temperature.
o During sterilization activates, heat pump and heater (external or internal) will operate as normal tank mode to
achieve the boiling set temperature.
o Sterilization operation will end when stop condition is fulfill.
o After sterilization is complete, tank set temperature will resume to normal operation.
* Tank temperature may not achieve boiling set temperature if tank heater is select OFF OR external compressor
switch.
104
12.13 Outdoor Ambient Thermo OFF Control
 Purpose:
o To stop provide heating to room side during high outdoor ambient condition
OFF
Outdoor thermo off set

temperature + 3°C
ON Outdoor thermo off set temperature +

1°C
o Heating outdoor ambient thermos OFF control only applicable when heat pump operate in heat mode. (This
control will not activate when running in tank side)
o Heat pump and water pump will turn OFF when outdoor ambient is higher than outdoor thermo OFF set
temperature.
o Heat pump thermos ON when outdoor ambient < outdoor thermos OFF set temperature + 1°C.
12.14 Alternative Outdoor Ambient Sensor Control

Purpose of the Alternative Outdoor Ambient Sensor:
 It is some possibility that the air to water heat pump unit will install at a location where the original ambient sensor
is expose to direct sunlight. Therefore, another optional ambient sensor can be connect to indoor PCB and locate
at new and better reading location to improve the heat pump performance.
Control Detail:
 Remocon can select either the extra outdoor ambient sensor is connected or not. (YES/NO)
 The alternative outdoor ambient sensor will connect to indoor unit main PCB terminal.
o when alternative sensor select NO

 Original Outdoor temperature sensor will use for Indoor & Outdoor heat pump operation reference
sensor.
 Data communication direction : OUTDOOR send outdoor temperature reading to INDOOR.
 Error judge : OUTDOOR will judge the original outdoor sensor error (F36 display if error detect). No
judge error on alternative outdoor sensor
o when alternative sensor select YES

 Alternative Outdoor temperature sensor will use for Indoor & Outdoor heat pump operation reference
sensor.
 Data communication direction : INDOOR send outdoor temperature reading to OUTDOOR.
 Error judge : INDOOR will judge the Extra outdoor sensor error only after operation ON request received
from remocon.
(F36 display if error detect). No judge error on original outdoor sensor.
12.15 Force DHW mode

Purpose:
When user want to use hot water now, user can press this force DWH mode under the quick menu to operate tank
only mode to boil up the tank temperature.
Remocon setting:
Force DHW function can be activate under quick menu.
Control Content:
 when press the Force DHW function during operation OFF condition:
o When receive this Force DHW bit from remocon, indoor will run tank only mode regardless of the mode
selection.
o After tank temperature achieve tank thermo off temperature, turn OFF force DHW bit and return to operation
OFF with previous mode selection.
105
 When press the Force DHW function during operation ON condition:
o When receive this Force DHW bit from remocon, indoor will memories the running mode and run tank only
mode regardless of the mode selection.
o After tank temperature achieve tank thermo off temperature, turn OFF force DHW bit and return to previous
memories running mode.
* when operation OFF or mode change request from remocon during force DHW mode operation, End force
DHW mode and follow the new request operation.
* Once receive force DHW mode from remocon, indoor direct start tank mode and consider tank thermo ON.
Thermo OFF only when achieve tank thermo OFF depend on the Tank System Setting.
12.16 SMART DHW mode

Panasonic All In One model provide the option to choose STANDARD DHW Mode or SMART DHW Mode for Tank
Heat Up according to requirement SMART DHW mode comparatively consume lower tank heat up power but longer
re-heat time than STANDARD DHW Mode.
SMART DHW control
 During SMART DHW start time 20:00 (Default Setting) to SMART DHW stop time 05:00 (Default setting)
Heat pump re-heat the tank water only when tank temperature drop below 20°C (Default setting)
 Time between 05:00 to 20:00

Heat pump reheat the tank water when tank temperature as below condition
Condition 1: Tank Heater ON

 Reheat when tank temperature below tank set temperature + R/C (Tank re-heat Temperature) - 3°C
Condition 2: Tank Heater OFF

 Reheat when tank temperature below Tank set temperature or 51°C (Whichever lower) + R/C (Tank re-heat
Temperature) -3°C
* SMART DHW start time, stop time and SMART ON Temperature can change in CUSTOM menu.
12.17 Anti Freeze Control

 Anti freeze protection control menu can be set YES or NO by control panel.
 In heatpump system, there are 3 types of anti freeze control:
1. Expansion tank anti-freeze control
 Expansion tank anti freeze heater ON condition:
o Outdoor ambient temp. < 3°C
 Expansion tank anti freeze heater OFF condition:
o Outdoor ambient temp. > 4°C
2. Water pump circulation anti freeze control

 Water pump turns ON when ALL below conditions are fulfilled:
o Heatpump OFF (stand by) OR error occurs.
o Water flowing flag is ON.
o Water flow switch is not abnormal.
o Outdoor ambient temp. < 3°C OR outdoor ambient temp. sensor is abnormal.
o Water inlet/outlet temp. < 6°C.
o After 5 minutes from previous water pump OFF.
 Water pump turn OFF when ANY of below conditions is fulfilled:
o Outdoor ambient temperature ≥ 4°C.
o During -5°C < outdoor ambient temp. < 4°C
 After water pump ON for 4 minutes, and water inlet temp. ≥ 8°C.
 Else, shift to back up heater anti freeze control.
o During outdoor ambient temp. < -5°C
 After water pump ON for 4 minutes, and water inlet/outlet ≥ 20°C.
 Else, shift to back up heater anti freeze control.
 However, if flow switch is abnormal (H62), then water pump circulation anti freeze control will not activate.
106
3. Back up heater anti freeze control:
 Back up heater turn ON when ALL below conditions is fulfilled:
o Water inlet/outlet temp. < 6°C.
o Water pump circulation anti freeze control activated and water pump ON for 4 minutes.
 Back up heater turns OFF when ANY of below conditions is fulfilled:
o Water inlet/outlet temp. > 28°C.
o Water pump circulation anti freeze control deactivated/water pump OFF.
 However, if back up heater is abnormal (H70) then back up heater anti freeze control will not activate.
12.17.1 Zone Anti-Freeze Control

 If Anti- Freeze function select “NO” from remote control, this control cannot activate.
Start condition:
 After [5] min from previous Zone pump off. AND
 Outdoor air temp < [3] °C OR Outdoor sensor is abnormal. AND
 Zone water temperature < [6]˚C OR Zone Sensor Short or Open
Cancel condition:
 After water Zone pump ON [4] min AND
 Outdoor air temp ≥ [4]°C OR
 During -5 °C ≤ Outdoor air temp < [4] °C OR
Zone water temperature sensor > [8] °C
 During Outdoor air temp < [-5] °C
Zone water temperature sensor > [20] °C
*However, Zone water temperature sensor is Open or Short, Condition C and D is ignored.
12.18 External Room Thermostat Control (Optional)

Purpose:
1 Better room temperature control to fulfill different temperature request by external room thermostat.
Recommended external room thermostat:
Maker Characteristic
Siemen (REV200) Touch panel
Siemen (RAA20) Analog
Connection of external room thermostat:

Wire Connection and thermo characteristic of Siemen REV200:
Setting L/L1 (H) Heat Thermo L/L2 (C) Cool Thermo

Set Temp < Actual Temp Open Circuit OFF Short Circuit ON
Set Temp > Actual Temp Short Circuit ON Open Circuit OFF
Indoor Unit
9 L (label)
10 Siemen REV200
Cooling 11 L1 (label)
Heating 12 L2 (label)
9 : Terminal Board No.
Connect only heating line for heating only model. And connect both
heating and cooling line for heat + cool model.
107
Wire Connection and thermo characteristic of Siemen RAA20:
Setting L/Y1 (H) Heat Thermo L/Y2 (C) Cool Thermo

Set Temp < Actual Temp Open Circuit OFF Short Circuit ON
Set Temp > Actual Temp Short Circuit ON Open Circuit OFF
Indoor Unit
9 L (label)
10 Siemen RAA20
Cooling 11 Y1 (label)
Heating 12 Y2 (label)
9 : Terminal Board No.
Connect only heating line for heating only model. And connect both
heating and cooling line for heat + cool model.
Control Content:
 External room thermostat control activate only when remote thermostat connection select YES by Indoor control
panel.
 When indoor running heat mode, refer thermo On/Off from heating line feedback. And when indoor running cool
mode, refer thermo On/Off from cooling line feedback.
 Heat pump Off immediately when receive thermo off feedback.
12.19 Three Ways Valve Control

Purpose:
- 3 ways valve is used to change flow direction of hot water from heat pump between heating side and tank side.
Control contents:
1 3 ways valve switch Off:
o During 3 ways valve switch Off time, the hot water will provide heat capacity to heating side.
2 3 ways valve switch On:
o During 3 ways valve switch On time, the hot water will provide heat capacity to tank side.
3 Stop condition:
o During stop mode, 3 ways valve will be in switch off position.
Spring Return 2 point SPDT 3 wire

NC
COM
Indoor Unit 1 L 1 L
L 1
AC230V 3 N1 M 3 N1
Open
M
Close
N1 3 5 N2 5 N2
N2 5
NO
1 L
6: Terminal Board No.

3 N1 M
5 N2
* During pump down and force mode, fix 3 ways valve in close condition.
* Recommended Parts : SFA 21/18 (Siemens)
108
12.20 Two Ways Valve Control
Functionality of 2 ways valve:
 Use to allow hot water to floor heating panel or block cold water to floor heating panel.
Control contents:
1 When indoor running in heat mode, OPEN the 2 ways valve.
2 When indoor running in cool mode, CLOSE the 2 ways valve.
3 Stop condition:
a. During stop mode, fix 2 ways valve in close condition.
Spring Return 2 point SPDT 3 wire

NC
COM
Indoor Unit 1 L 1 L
L 1
AC230V 3 N1 M 3 N1
Open
M
Close
N1 3 5 N2 5 N2
N2 5
NO
1 L
3: Terminal Board No.

3 N1 M
5 N2
* During pump down mode, fix 2 ways valve in close condition.

* During force mode, open 2 ways valve.
* Recommended Parts : SFA 21/18 (Siemens)
12.21 External OFF/ON Control

 Communication circuit between indoor unit and external controller is as per below.
5V
External
12V Controller
mico
1
2
Panasonic
PCB
CN-THERMO
 Maximum length of communication cable is 50 meter.

External Control Switch Control Panel OFF/ON Control Panel Power LED System Status
ON ON ON ON
ON OFF OFF OFF
OFF ON ON OFF
OFF OFF OFF OFF
109
Remocon Screen Display and Control Detail:
10:34am , Mon
1 2
40 ˚c
23 44
Turned of by external switch.
CANCEL
˚c ˚c 18 ˚c
REMOTE ON
CONTROLLER OFF
LED
REMOTE ON ON
CONTROLLER
SIGNAL OFF OFF
EXTERNAL
ON
OFF
CONTROLLER
SWITCH
ON
UNIT OFF
When External SW connection select "YES" from remocon installer menu:

 Heating or Cooling system will operate normally if the External Switch signal is ON.
 Once the External Switch turn OFF, System Turn OFF (Heat pump, water pump, heater etc…)
 Remocon LED remain ON or OFF according to the current operation request.
 Pop up menu at remocon main screen as above screen to inform customer system stop by External Switch.
 It is possible to press cancel and return to main screen to do change of operation setting while waiting the
External Switch turn ON back.
 Remocon LED will always follow the latest changes from remocon.
 If no action on remocon for continuous 5 minutes, the pop up screen will show again on the screen.
 But once the External Switch Turn ON back, pop up screen will disappear and system can operate normally
according to the latest operation setting and request.
12.22 External Compressor Switch (Optional PCB)

External compressor switch port can have two purpose of control as below:
 Heat source ON/OFF function (Dip switch Pin 3 on PCB "OFF")
 Heater ON/OFF function (Dip switch Pin 3 on PCB "ON")
 Heat source ON/OFF function
Purpose:
 Heat pump ON/OFF function is use to turn OFF the high power consumption device (Heat pump, & Heater) when
there is energy or electric current limitation. Other optional function still can be operate under heat pump and
heater OFF condition.
Control Detail:
 This External Compressor Switch is possible to connect to Optional PCB only.
 Once the remocon select External Compressor Switch connection "YES", & Dip Switch on PCB "OFF"
This heat pump ON/OFF function will activate
 The ON/OFF signal of this External Compressor Switch is same as External Switch.
 When the External Compressor Switch is ON:
o Heat pump system operate normally
 When the External Compressor Switch is OFF:
o Heat pump, Indoor water pump & Heater ( Booster heater & Backup Heater ) need to turn OFF
o Solar, Boiler and zone control can be operate follow normal control condition.
* pump delay OFF also included in this control
(There is NO pop up screen like External Switch when this External Compressor Switch is OFF.)
 Heater ON/OFF function
110
Purpose:
 Heater ON/OFF function is use to turn OFF the heater (backup heater & booster heater) when there is energy or
electric current limitation. Heat pump and other optional function still can operate.
Control detail:
 This External Compressor Switch is possible to connect to Optional PCB only.
 Once the remocon select External Compressor Switch connection "YES", & Dip Switch on PCB "ON"
This heater ON/OFF function will activate
 When the External Compressor Switch is ON:
o Heat pump and heater operate normally
 When the External Compressor Switch is OFF:
o Backup heater and booster heater cannot operate even heater request is ON.
o Heat pump and option function (Solar, Boiler and zone control) can be operate follow normal control
condition.
(There is NO pop up screen like External Switch when this External Compressor Switch is OFF.)
12.23 Heat/Cool Switch (Optional PCB)

Purpose:
 User can switch the running mode from heat to cool or cool to heat through external installed Heat/Cool switch.
This kind of heat / cool switch may built in inside the field supply room remocon as well.
Control contents:
 Heat/Cool Switch can only be set when Cool Function is "enable" at custom menu setting, & Extension PCB
select "YES" & Zone 1 not set "Pool" condition.
 This heat/cool switch control will be activate only when installer set the Heat/Cool Switch "USE" through emocon.
 Once the Heat/Cool Switch Set "USE", remocon will check indoor send Signal to judge the option of mode select.
o When Heat/Cool Switch Contact Open : Remocon only can select Heat Mode, or Heat + Tank Mode, or Tank
Mode
o When Heat/Cool Switch Contact Close : Remocon only can select Cool Mode, or Cool + Tank Mode, or Tank
Mode
 Operation ON/OFF will depend on remocon request.
 When Heat Mode is running with Contact Open, user change this setting to contact close, indoor will this signal to
remocon judge and change mode to cool and send back to indoor. And it is same as from cool mode change to
heat mode.
* This switch have higher priority, remocon follow indoor send signal when control activated.
* There is no effect to the operation when the mode running is only Tank Mode.
(Weekly Timer are ignored and cannot be set during Heat / Cool Switch is "Enable" Condition.)
12.24 SG Ready Control (Optional PCB)

Purpose:
 To set ON/OFF of heat pump and target temperature by digital input of third party device if necessary in field.
Optional PCB Remote Station
+ DI2 Com
Digital Input
+ DI1 Com
- Com
111
Remote control setting
For this function, following items need to be set on R/C (installer menu) –
 SG control = YES or NO
 Capacity up setting 1
o Heating capacity [50 ~ 150 %]
o DHW capacity [50 ~ 150 %]
 Capacity up setting 2
o Heating capacity [50 ~ 150 %]
o DHW capacity [50 ~ 150 %]
Control contents:
If SG control on remote control = "Yes", then following control only activate by digital input.
 While Digital input is " 00 " (Normal operation)

o Normal operation. Once detect '00' system will operate back to normal condition.
(All the target set temperature for heating side and DHW side will return back to previous set temperature
when digital signal change from "10' or"11" back to "00".)
 While digital input is detected " 01 " (HP stop)
o Heat pump & room heater & tank heater cannot operate.
(Solar control and Boiler back up and 2 Zone control can activate.)
 While digital input is detected " 10 " (Capacity 1)
o Target temperature for heating and DHW Tank is changed according to the percentage set by Remote
control setting. However, which setting temperature is change depend on system setting.
o Target temperature for heating and DHW Tank is changed according to the percentage set by Remote
control setting. However, which setting temperature is change depend on system setting.
o Setting temperature for heating and Tank is changed.
However, which setting temperature is change depend on system setting.
Room side
New Target Zone Water Temperature = Current Target Zone Water Temperature * Remote Control Setting
(*Capacity 1) %
(Zone 1 and Zone 2 will change according to its own target zone water temperature.)
(Max regulation depend on the temperature control type select)
DHW Tank side

New Tank Set Temperature = Tank Set Temperature * Remote Control setting for DHW ("Capacity 1) %
* (Max regulation depends on the tank max setting limit)

o Setting temperature for heating and Tank is changed.
However, which setting temperature is change depend on system setting.
Room side
New Target Zone Water Temperature = Current Target Zone Water Temperature * Remote Control Setting
(*Capacity 2) %
(Zone 1 and Zone 2 will change according to it's own target zone water temperature.)
(Max regulation depend on the temperature control type select)
DHW Tank side

New Tank Set Temperature = Tank Set Temperature * Remote Control setting for DHW ("Capacity 2) %
* (Max regulation depends on the tank max setting limit)
** This function is not applicable for Cooling mode.
112
12.25 Demand Control (Optional PCB)
Remote control setting:
 When Optional PCB connection select 'YES", Demand Control function can select "YES" or "NO".
Purpose:
 After the demand control select YES, below control will activated.
o 0-10V Demand control
0-10V Demand control

 Demand control is use to reduce the current usage of heat pump unit by third party device.
Control start condition:

 Select “YES” at Demand control at installer menu.
 0-10V input for this electrical current control is detected.
Control content:
 If start condition is fulfilled, indoor will receive the voltage signal from optional PCB. Indoor will send the rate
value to outdoor unit.
 Outdoor will change the current limit according to the percentage receive from indoor unit.
12.26 Holiday Mode

 Purpose:
Promotes energy saving by allowing the user to stop the system during holiday and enables the system to
resume at the preset temperature after holiday.
o Indoor operate the unit according running mode request. Target temperature will follow holiday setting
temperature.
 If heat mode request is receive, Target Water Out Temperature will change according to holiday shift
temperature set.
[If heat is set OFF at holiday, unit, water pump and zone control will OFF]
 If tank mode request is receive, Target Tank Set Temperature will change according to the holiday tank
shift temperature set.
[If tank is set OFF at holiday, heat pump and tank heater will OFF]
o After days of holiday have been set, heat pump will stop and only resume operation at the end of holiday
countdown.
 Start condition:
o Holiday timer set and the holiday timer start
* The day holiday mode was set is counted as day 1.
 Stop condition:
o OFF/ON button is pressed.
o Holiday timer is reached.
113
12.27 Dry Concrete
 Purpose
Provide heat to floor heating panel and dry the wet concrete during installation.
 Setting condition:
o Dry concrete parameter can be set through remote control under system setup.
o Parameters are possible to set up to 99 days with different target set temperature
o Dry concrete mode will be activates when select ON from service setup.
o Once start dry concrete function, remote control will send step 1 setting temperature to indoor unit.
* This temperature is set at zone temperature. If system is 2 zones, both zone target temperature is set as
same temperature.
o Heat pump will start heat mode operation to room side with received target water outlet temperature.
* Heat pump will operate according to Heat pump Target Water Temperature.
o After complete day 1 setup operation, day 2 data will be send to indoor at 12.00am on the second day.
o Each preset data will be send every day until dry concrete mode is complete, unit will turns OFF and exit dry
concrete function.
o 3 ways valve and booster heater will turn OFF and 2 ways valve will turns ON.
 Cancel condition:
o Dry concrete mode is complete and OFF signal is received.
o OFF signal is received by pressing OFF/ON button.
12.28 Flow Sensor

 The water flow sensor serves as an overload protector that shuts down the unit when the water level is detected
to be low.
 Abnormal flow detection:
Sequence Abnormal flow Normal flow

Normal case Flow rate < 7 l/min or ≥ 69 l/min ≥ 7 l/min
During status 2~6 on Anti-freeze deice Flow rate ≥ 7 l/min < 7 l/min
114
13. Protection Control (WH-UD03HE5-1 WH-UD05HE5-1)
13.1 Protection Control for All Operations
13.1.1 Time Delay Safety Control
1 The compressor will not start for three minutes after stop of operation.
13.1.2 30 Seconds Forced Operation

1 Once the compressor starts operation, it will not stop its operation for 30 seconds.
2 However, it can be stopped using control panel at indoor unit.
13.1.3 Total Running Current Control

1 When the outdoor running current exceeds X value, the compressor frequency will decrease.
2 If the outdoor running current does not exceed X value, the compressor frequency will return to normal
operating frequency.
3 If the outdoor running current continue to increase till exceed Y value, compressor will stop, and if this occurs
3 times within 20 minutes, system will stop operation and OFF/ON control panel LED will blink (F16 error
occurs).
UD03HE5-1 UD05HE5-1
Operation Mode X (A) Y (A) X (A) Y (A)
Heating 10.1 14.8 11.0 14.8
Cooling 6.0 14.8 7.5 14.8
A. DC Peak Current Control

1 When the current to IPM exceeds set value of 20 A, compressor will stop. Compressor will restart after three
minutes.
2 If the set value exceeds again for more than 30 seconds after the compressor restarts, operation will restart
after two minutes.
3 If the set value exceeds again for within 30 seconds after the compressor restarts, operation will restart after
one minute. If this condition repeats continuously for seven times, system will stop operation and OFF/ON
control panel LED will blink (F23 error occurs).
13.1.4 Compressor Overheating Prevention Control

 The compressor operating frequency is regulated in accordance to compressor tank temperature as shown in
below figures. When the compressor tank temperature exceeds 107°C, compressor will stop, and if this occurs
4 times within 30 minutes, system will stop operation and OFF/ON control panel LED will blink (F20 error occurs).
Compressor = OFF
112°C
97°C
Compressor
Frequency Reduced
110°C
96°C
Compressor
Frequency Maintain
108°C
97°C
Free
Compressor tank temperature
115
13.1.5 High Pressure Sensor Control
 Purpose:
- To protect the system operation.
 Detection period:
- After compressor on for 1 minute.
 Detection conditions:
- When abnormal high voltage detection, 5 V or when open circuit detection 0V for 5 seconds continuously.
 After detection:
- When abnormality is detected continue 5 seconds, unit stop operation.
- OFF/ON control panel LED will blink (H64 error occurs).
13.1.6 Outside Temperature Current Control
23°C
Max. 21°C
current
value is
14°C
regulated
12°C
-20°C
-25°C
Compressor stop
Outdoor temperature
13.1.7 Crank Case Heater Control

 Purpose:
- For compressor protection during low outdoor ambient operation (during heating low temperature operation).
a. Trigger heater START condition
o When the outdoor air temperature is below than 5°C, and discharge temperature is 11°C or below.
b. Resetting heater STOP condition
1. When the outdoor air temperature exceeds entry condition (2°C)
2. When the discharge temperature exceeds entry condition (5°C)
116
13.2 Protection Control for Heating Operation
13.2.1 Outdoor Air Temperature Control
The maximum current value is regulated when the outdoor air temperature rises above 14°C in order to avoid
compressor overloading.
13.2.2 Deice Operation

When outdoor pipe temperature and outdoor air temperature is low, deice operation start where outdoor fan motor
stop.
 Deice judging condition
Outdoor Unit Deice Control

10
Deice starts depends:
5 1. Outdoor air sensor temp.
2. Outdoor pipe sensor temp.
0
OD Pipe Temperature (°C)
3. Heating accumulation time.

-5
-10
When Heating Time > 35 minutes
-15 and Pipe Temperature below this
line for continuous 3 minutes.
-20
-25
-30
-30 -20 -10 0 10 20 30
Outdoor Temperature (°C)
Deice operation time diagram
a. Deice mode 1 control:
Free Free
Compressor 1 2 3 5 8 9
4 6 7
Four way valve ON ON

OFF
ID pump ON ON ON
OD fan Free Free
OFF
Expansion valve Free
max 9 minutes 30 seconds

deice 1
117
13.3 Protection Control for Cooling Operation
 The Compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the
diagram below.
 This control will begin 1 minute after the compressor starts.
 Compressor frequency will adjust base on outdoor air temperature.
25°C Free
22°C
Limited
19°C frequency
16°C
Compressor
stop
13.3.2 Freeze Prevention Control 1

1 When indoor heat exchanger temperature is lower than 0°C continuously for 10 seconds, compressor will
stop operating.
2 Compressor will resume its operation three minutes after the indoor heat exchanger is higher than 1°C.
3 Indoor heat exchanger freeze prevention (H99) will memory in error history.
118
14. Protection Control (WH-UD07HE5-1 WH-UD09HE5-1)
14.1 Protection Control for All Operations
14.1.1 Time Delay Safety Control
1 The compressor will not start for three minutes after stop of operation.
14.1.2 30 Seconds Forced Operation

1 Once the compressor starts operation, it will not stop its operation for 30 seconds.
2 However, it can be stopped using control panel at indoor unit.
14.1.3 Total Running Current Control

1 When the outdoor running current exceeds X value, the compressor frequency will decrease.
2 If the outdoor running current does not exceed X value, the compressor frequency will return to normal
operating frequency.
3 If the outdoor running current continue to increase till exceed Y value, compressor will stop, and if this occurs
3 times within 20 minutes, system will stop operation and OFF/ON control panel LED will blink (F16 error
occurs).
UD07HE5-1 UD09HE5-1
Operation Mode X (A) Y (A) X (A) Y (A)
Heating 21.0 27.9 22.8 27.9
Cooling 13.8 27.9 14.5 27.9
A. DC Peak Current Control

1 When the current to IPM exceeds set value of 34 A, compressor will stop. Compressor will restart after three
minutes.
2 If the set value exceeds again for more than 30 seconds after the compressor restarts, operation will restart
after two minutes.
3 If the set value exceeds again for within 30 seconds after the compressor restarts, operation will restart after
one minute. If this condition repeats continuously for seven times, system will stop operation and OFF/ON
control panel LED will blink (F23 error occurs).
14.1.4 Compressor Overheating Prevention Control

 The compressor operating frequency is regulated in accordance to compressor tank temperature as shown in
below figures. When the compressor tank temperature exceeds 107°C, compressor will stop, and if this occurs
4 times within 30 minutes, system will stop operation and OFF/ON control panel LED will blink (F20 error occurs).
Compressor = OFF
112°C
97°C
Compressor
Frequency Reduced
110°C
97°C
Compressor
Frequency Maintain
108°C
97°C
Free
Compressor tank temperature
119
14.1.5 High Pressure Sensor Control
 Purpose:
- To protect the system operation.
 Detection period:
- After compressor on for 1 minute.
 Detection conditions:
- When abnormal high voltage detection, 5 V or when open circuit detection 0V for 5 seconds continuously.
 After detection:
- When abnormality is detected 4 times within 120 minutes, unit stop operation.
- OFF/ON control panel LED will blink (H64 error occurs).
14.1.6 Outside Temperature Current Control
23°C
Max. 21°C
current
value is
14°C
regulated
12°C
-20°C
-25°C
Compressor stop
Outdoor temperature
14.1.7 Crank Case Heater Control

 Purpose:
- For compressor protection during low outdoor ambient operation (during heating low temperature operation).
a. Trigger heater START condition
o When the outdoor air temperature is below than 5°C, and discharge temperature is 11°C or below.
b. Resetting heater STOP condition
1. When the outdoor air temperature exceeds entry condition (2°C)
2. When the discharge temperature exceeds entry condition (5°C)
120
14.2 Protection Control for Heating Operation
The maximum current value is regulated when the outdoor air temperature rises above 14°C in order to avoid
compressor overloading.
14.2.2 Deice Operation

When outdoor pipe temperature and outdoor air temperature is low, deice operation start where outdoor fan motor
stop.
 Deice judging condition
Outdoor Unit Deice Control

10
Deice start depends:
5 1. Outdoor air sensor temp.
2. Outdoor pipe sensor temp.
OD Pipe Temperature (°C)
0
3. Heating accumulation time
-5
-10
When Heating Time > 35 minutes

-15
and Pipe Temperature below this
line for continuous 3 minutes
-20
-25
-30
-30 -20 -10 0 10 20 30
Deice operation time diagram
a. Deice mode 1 control:
Free Free
Compressor 1 2 3 5 8 9
4 6 7
Four way valve ON ON

OFF
ID pump ON ON ON
OD fan Free Free
OFF
Expansion valve Free
max 9 minutes 30 seconds

deice 1
121
14.3 Protection Control for Cooling Operation
 The Compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the
diagram below.
 This control will begin 1 minute after the compressor starts.
 Compressor frequency will adjust base on outdoor air temperature.
Free
25°C
22°C
Limited
requency
14.3.2 Freeze Prevention Control 1

1 When indoor heat exchanger temperature is lower than 0°C continuously for 10 seconds, compressor will
stop operating.
2 Compressor will resume its operation three minutes after the indoor heat exchanger is higher than 1°C.
3 Indoor heat exchanger freeze prevention (H99) will memory in error history.
122
15. Servicing Guide
15.1 How to take out Front Plate
Open and Close Front Plate Hook
1 Remove the 2 mounting screws of Bottom

Front Plate. CAUTION
2 Slide it upwards to unhook the Bottom Front Open or close the Front Plate carefully.
The heavy Bottom Front Plate may injures
Plate hook. the fingers.
3 Reverse above steps 1~2 for close it.
2X (screw)
15.2 Test Run

1 Before test run, make sure below items have been checked:-
o Pipework are properly done.
o Electric cable connecting work are properly done.
o Tank Unit is filled up with water and trapped air is released.
o Please turn on the power supply after filling the tank until full.
o In order to check whether the tank is full, switch heater once for about 10 min.
2 Switch ON the power supply of the Tank Unit. Set the Tank Unit RCCB/ELCB to “ON” condition. Then,
please refer to the Operation Instruction for operation of Remote Controller.
3 For normal operation, Water Pressure Gauge reading should be in between 0.05 MPa and 0.3 MPa. If
necessary, adjust the Water Pump SPEED accordingly to obtain normal water pressure operating range. If
adjust Water Pump SPEED cannot solve the problem, contact your local authorized dealer.
4 After test run, please clean the Water Filter Set. Reinstall it after finish cleaning.
15.3 Expansion Vessel Pre Pressure Checking

[Lower limit water volume of the system]
Please ensure the capacity of the circulating water of the total system including the capacity of the indoor unit is more
than 30 L.
If the water capacity is insufficient, during deice operation, the water temperature is lowered and the water will freeze
in the system’s component leading to product failure.
[Upper limit water volume of the system]

The indoor unit has a build-in Expansion Vessel with 10 L air capacity and initial pressure of 1 bar.
Total amount of water in the system should be below 200 L. If the total amount of water is more than 200 L, please
add expansion vessel (field supply). The expansion vessel capacity required for the system can be calculated from
the formula below.
Ɛ × Vo Water expansion rate table

V=
98 + P1
1- Water temperature (°C) Water expansion rate Ɛ
98 + P2
10 0.0003
V : Required gas volume 20 0.0019
<expansion vessel volume L> 30 0.0044
VO : System total water volume <L> 40 0.0078
Ɛ : Water expansion rate 5 → 60˚C = 0.0171 50 0.0121
P1 : Expansion tank filling pressure = (100) kPa 60 0.0171
P2 : System maximum pressure = 300 kPa 70 0.0228
- ( ) Please confirm at actual place 80 0.0291
- The gas volume of the sealed type expansion 90 0.0360
vessel is presented by <V>.
• It’s advised to add 10% margin for required gas [Adjustment of the initial pressure of the expansion
volume of calculation. vessel when there is a difference in installation height]
If the height difference between the indoor unit and
the highest point of the system water circuit (H) is
more than 7m, please adjust the initial pressure of the
expansion vessel (Pg) according to the following
formula.
Pg= (H*10+30) kPa
123
15.4 Pump Down Procedures
Refer below steps for proper pump down procedure.
Press
Press SW & scroll

[Screen 4] to “Pump down”
124
15.5 How To Adjust Pump Speed
11 : 00am,Mon
Press
& scroll to
“Installer setup”
[Screen 4]
- Press or SW to select & confirm maximum duty. (Range: 0x40~0xFF)

[Screen 5]
- Range (0.1~99.9)L/min
[Screen 6]
Press or SW to select & confirm operation
NOTE:
1. Whenever at [Screen 5], if press SW to OFF, pump operation should be turned OFF.
2. Whenever at [Screen 6], if press SW to OFF, pump operation should be turned OFF.
125
15.6 How To Unlock Cool Mode
Operation must be OFF
Press ( + + ) SW’s
continuously for 5secs
Display latest status retrieved from EEPROM
126
15.7 EEPROM Factory Default Data Setup Procedure
- EEPROM default data setup is only possible during initialization process.
- Press ( , , , ) simultaneously for 5secs continuously, initialization process

will stop & EEPROM default data setup process will start.
During EEPROM default data setup process, display should be as shown below.
0.2s
Later
0.2s
Later
0.2s
Later
- Once EEPROM default data setup process is complete, initialization process will re-start from beginning.
Real time and date will blink
127
15.8 Dry Concrete Setup
11 : 00am,Mon
Press
& scroll to
“Installer setup”
[Screen 4]
[Screen 5] [Screen 6]
Once ‘ON’ is confirm,

stage 1 setup will start
Every day stage will increment

with its respective setup
Next Page
128
- Press or button to select no. of stages.
- Press to store latest status.
- Press button, display will return to [Screen 6].
- If suppose to select 10 stages, then setup will start from stage 1/10.
- Press or button to select set temperature.
- Press button to store latest status.
- Move to next stage 2/10

- Repeat the same procedure
- Move to next stage 10/10

- Repeat the same procedure.
- Press to store latest status the the display will return to [Screen 4]
- Press button to return to stage 9/10.
Return to [Screen 6]
129
16. Maintenance Guide
In order to ensure safety and optimal performance of the Tank Unit, seasonal inspections on the Tank Unit, functional
check of RCCB/ELCB, field wiring and piping have to be carried out at regular intervals. This maintenance should be
carried out by authorized dealer. Contact dealer for scheduled inspection.
1 Charging and Discharging the Water

Make sure all the piping installations are properly done before carry out below steps.
Charge the Water
 For domestic hot water tank
a. Set the Domestic Hot Water Tank Discharge Valve to “CLOSE”.
S
“CLOSE” “OPEN”
O
Domestic Hot Water Tank Discharge Valve g
b. Set all Tap / Shower “OPEN”.

c. Start filling water to the Domestic Hot Water Tank via Tube Connector. After 20~40min, water should
flow out from Tap / Shower. Else, please contact your local authorized dealer.
d. Check and make sure no water leaking at the tube connecting points.
 For Space Heating / Cooling

a. Turn the plug on the Air Purge Valve outlet anticlockwise by one complete turn from fully closed
position.
Plug (turn
anticlockwise by
one complete turn)
Air purge valve c
b. Set the Pressure Relief Valve level “DOWN”.

Pressure relief
valve d
Lever
Turn up
Pressure relief valve d
c. Start filling water (with pressure more than 0.1 MPa (1 bar)) to the Space Heating / Cooling circuit via
Tube Connector. Stop filling water if the free water flow through Pressure Relief Valve Drainage.
d. Turn ON the Tank Unit and make sure Water Pump is running.
e. Check and make sure no water leaking at the tube connecting points.
Discharge the Water

 For domestic hot water tank
a. Turn OFF power supply.
b. Set the Domestic Hot Water Tank Discharge Valve to “OPEN”.
c. Open Tap / Shower to allow air inlet.
d. After discharge, set Hot Water Tank Discharge Valve to “CLOSE”.
2 Check Water Pressure *(0.1 MPa = 1 bar)
Water pressure should not lower than 0.05 MPa (with inspects the Water Pressure Gauge). If necessary add
water into Tank Unit (via Tube Connector).
3 Check Pressure Relief Valve
o Check for correct operation of Pressure Relief Valve by turning on the lever to become horizontal.
o If you do not hear a clacking sound (due to water drainage), contact your local authorized dealer.
o Push down the lever after finish checking.
o In case the water keep on draining out from the Tank Unit, switch off the system, and then contact your
local authorized dealer.
130
4 Air Purge Valve
Air purge valve must be installed at all high points in a closed water circuit system.
An automatic air purge valve is provided inside the indoor unit. To automatically purge the air from the
system, turn the plug on the air outlet anticlockwise by one complete turn from fully closed position.
Excessive air is automatically purged if the plug is kept in this position.
Plug (turn
anticlockwise by
one complete turn)
Air purge valve c
5 Indoor Unit Control Board Area

Thorough visual inspection of the control board and look for defects, i.e. loose connection, melting of wire
insulator and etc.
6 RCCB/ELCB
Ensure the RCCB/ELCB set to “ON” condition before check RCCB/ELCB.
Turn on the power supply to the indoor unit.
This testing could only be done when power is supplied to the indoor unit.
WARNING
Be careful not to touch parts other than RCCB/ELCB test button when the power is supplied to Indoor Unit. Else, electrical shock
may happen.
o Push the “TEST” button on the RCCB/ELCB. The lever would turn down and indicate “0” and indicate
green colour if it functions normal.
o Contact authorized dealer if the RCCB/ELCB malfunction.
o Turn off the power supply to the indoor unit.
o If RCCB/ELCB functions normal, set the lever to “ON” again after testing finish.
7 Reset Overload Protector
Overload Protector serves the safety purpose to prevent the water over heating. When the Overload
Protector trip at high water temperature, take below steps to reset it.
a. Take out the cover.
b. Use a test pen to push the centre button gently in order to reset the Overload Protector.
c. Fix the cover to the original fixing condition.
Use test pen to push
this button for reset
Overload protector a.
8 Maintenance for Water Filter Set

Clean the external water filter in regularly basic.
a. Turn OFF power supply.
b. Set the two valves for the Water Filter Set to “CLOSE”.
c. Take off the clip, then gently pull out the mesh. Beware of small amount water drain out from it.
d. Clean the mesh with warm water to remove all the stain. Use soft brush if necessary.
e. Reinstall the mesh to the Water Filter Set and set back the clip on it.
f. Set the two valves for the Water Filter Set to “OPEN”.
g. Turn ON power supply.
1. Set 2 valve for the

Water Filter Set to
“CLOSE”.
Filter
Retaining ring
2. Remove the retaining ring
then remove the Water Filter.
131
9 Maintenance for Anode Bar
To protect the tank body an anode bar is placed inside the tank. The Anode Bar will corrode, depending on
the water quality. When diameter is approximate 8 mm the anode must be replaced. Examine it ONCE IN A
YEAR.
a. Turn off power supply.
b. Close water supply valve.
c. Manually open the Plugs (at Tube Connector i & j) and drain approximate 2 litres.
d. Take off the Top Plate with the 19 mounting screws. Be careful do not drop the Top Front Plate.
e. Unscrew the Anode Bar (covered by insulator), check and if necessary replace.
10 Maintenance for Pressure Relief Valve (Field Supply)
It is strongly recommended to operate the Pressure Relief Valve (field supply) regularly to ensure it is not
blocked and remove lime deposits.
16.1 Maintenance for Water Filter Set

16.1.1 Service and maintenance 16.1.3 Custom menu
When connect CN-CNT connector with computer Setting method of Custom menu
Please use optional USB cable to connect with CN-CNT
connector. Custom menu 17:26, Wed
After connected, it requests for driver. If PC is under Windows
Vista or later version, it automatically installs the driver under Cool mode
internet environment. Back-up heater
Reset energy monitor
If PC uses Windows XP or earlier version and there is no internet
access, please get FTDI Ltd's USB - RS232C conversion IC
driver (VCP driver) and install. Select Confirm
http://www.ftdichip.com/Drivers/VCP.htm
Please press for 10 sec.
If forget Password and cannot operate remote controller Items that can be set
 Cool mode (Set With/Without Cooling function) Default is
Press for 5 sec. without
Password unlock screen appears, press Confirm and it shall (CAUTION) As with/without Cool mode may affect electricity
reset. application, please be careful and do not simply
Password will become 0000. Please reset it again. change it.
(CAUTION) Only display when it is locked by password. In Cool mode, please be careful if piping is not
insulated properly, dew may form on pipe and
water may drip on the fl oor and damage the fl oor.
16.1.2 Maintenance menu  Backup heater (Use/Do not use Backup heater)
(CAUTION) It is different from to use/not to use backup
heater set by client. When this setting is used,
heater power on due to protection against frost
Setting method of Maintenance menu will be disabled. (Please use this setting when it
is required by utility company.)
Maintenance menu 17:26, Wed By using this setting, it cannot defrost due to
low Heating's setting temp and operation may
Actuator check stop (H75)
Test mode Please set under the responsibility of installer.
Sensor setup When it stops frequently, it may be due to
insuffi cient circulation fl ow rate, setting temp of
Reset password heating is too low etc.
Select Confirm
 Reset energy monitor (delete memory of Energy monitor)
Press for 5 sec.
Items that can be set
 Actuator check (Manual ON/OFF all functional parts)

(CAUTION) As there is no protection action, please be
careful not to cause any error when operating
each part (do not turn on pump when there is no
water etc.)
 Test mode (Test run)

Normally it is not used.
 Sensor setup (offset gap of detected temp of each sensor

within -2~2°C range)
(CAUTION) Please use only when sensor is deviated.
It affects temperature control.
 Reset password (Reset password)
132
16.1.4 Specifications
16.1.4.1 Specifications of fresh water was heat transfer medium in brazed heat
exchanger
Parameter Quality Limits for Tap Water on the Secondary Side

Temperature Below 60°C
pH 7 to 9
Alkalinity 60mg/l < HCO₃ < 300mg/l
Conductivity < 500μS/cm
Hardness [Ca⁺, Mg⁺] / [HCO₃⁻] > 0.5
Chloride < 200mg/l at 60°C
Sulphate [SO₄²⁻] < 100mg/l and [HCO₃⁻] / [SO₄²⁻] > 1
Nitrate NO₃ < 100mg/l
Chlorine < 0.5mg/l
16.1.4.2 External filter

Solids in the water must be filtered.
Minimum filter mesh size required for the field supply external filter in the water inlet is 20 mesh.
133
17. Troubleshooting Guide
17.1 Refrigeration Cycle System
In order to diagnose malfunctions, make sure that there
are no electrical problems before inspecting the
refrigeration cycle.
Such problems include insufficient insulation, problem
with the power source, malfunction of a compressor and a
fan.
The normal pressure of the refrigeration cycle depends
on various conditions, the standard values for them are
shown in the table on the right.
134
17.2 Relationship between the Condition of the Air-to-Water Heatpump
Indoor and Outdoor Units and Pressure and Electric Current
Heating Mode Cooling Mode
Condition of the Air-to-

Water Heatpump Electric current Electric current
indoor and outdoor units Low Pressure High Pressure Low Pressure High Pressure
during operation during operation
Water leakage or
insufficient water flow
rate in the system
Excessive amount of
refrigerant
Inefficient compression
Insufficient refrigerant
(gas leakage)
Outdoor heat exchange

deficiency
Clogged expansion valve

or Strainer
 Carry out the measurements of pressure, electric current, and temperature fifteen minutes after an operation is
started.
135
17.3 Breakdown Self Diagnosis Function
17.3.1 Self Diagnosis Function (Three Digits Alphanumeric Code)
 When abnormality occur during operation, the system will stop operation, and OFF/ON control panel LED will
blink and error code will display on the control panel.
 Even error code is reset by turning OFF power supply or by selecting ERROR RESET, if the system abnormality
is still unrepaired, system will again stop operation, and OFF/ON control panel LED will again blinks and error
code will be display.
 The error code will store in IC memory.
 To check the error code

1 When an abnormality occurs, system will stop operation and OFF/ON control panel LED will blink.
2 Error code of the abnormality will be display on the control panel.
3 To determine the abnormality description, the error code table needs to be referred.
eg:
Error number
Blinking
Press to select Close / Reset then press
 To display past/last error code

1 Turn ON power supply.
2 Refer below procedure to retrieve the error code history.
 To permanently delete error code from IC memory

1 Turn ON power supply.
2 Refer below procedure to clear error history.
136
Press button
and select
“System Check”
Press SW to select
[Screen 4] “Error history”
Display last 4 error retrieved from EEPROM
137
17.4 Error Codes Table
Diagnosis display Abnormality/Protection control Abnormality judgement Primary location to verify
H00 No abnormality detected — —

 Indoor/outdoor connection wire
 Indoor/outdoor PCB
H12 Indoor/Outdoor capacity unmatched 90s after power supply
 Specification and combination table in
catalogue
Outdoor compressor temperature sensor  Compressor temperature sensor
H15 Continue for 5 sec.
abnormality (defective or disconnected)
 Indoor PCB
H20 Water pump abnormality Continue for 10 sec.
 Water pump (malfunction)
Indoor refrigerant liquid temperature  Refrigerant liquid temperature sensor
H23 Continue for 5 sec.
sensor abnormality (defective or disconnected)
 High pressure sensor (defective or
H27 Service valve error Continue for 5 minutes
disconnected)
 Solar temperature sensor (defective or
H28 Abnormal solar sensor Continue for 5 sec.
disconnected)
 Pool temperature sensor (defective or
H31 Abnormal swimming pool sensor Continue for 5 sec.
disconnected)
 Buffer tank sensor (defective or
H36 Abnormal buffer tank sensor Continue for 5 sec.
disconnected)
When indoor and outdoor
H38 Brand code not match —
brand code not same
 Outdoor pipe temperature sensor
 Clogged expansion valve or strainer
H42 Compressor low pressure abnormality —  Insufficient refrigerant
 Outdoor PCB
 Compressor
H43 Abnormal Zone 1 sensor Continue for 5 sec.  Water temperature Zone 1 sensor
H44 Abnormal Zone 2 sensor Continue for 5 sec.  Water temperature Zone 2 sensor
H62 Water flow switch abnormality Continue for 1 min.  Water flow switch
 Outdoor low pressure sensor
*H63 Refrigerant low pressure abnormality Continue for 5 sec.
(defective or disconnected)
 Outdoor high pressure sensor
H64 Refrigerant high pressure abnormality Continue for 5 sec.
(defective or disconnected)
 Water flow switch sensor (defective or
disconnected)
*H65 Deice circulation error Continue for 10 sec.
 Water pump malfunction
 Buffer tank (is used)
H67 Abnormal External Thermistor 1 Continue for 5 sec.  Room temperature Zone 1 sensor
H68 Abnormal External Thermistor 2 Continue for 5 sec.  Room temperature Zone 2 sensor
 Back-up heater OLP
H70 Back-up heater OLP abnormality Continue for 60 sec.
(Disconnection or activated)
H72 Tank sensor abnormal Continue for 5 sec.  Tank sensor
Communication or transfer
H74 PCB communication error  Indoor main PCB and Sub PCB
error
Room heater disable and deice
 Heater operation must enable to
H75 Low water temperature control request to operate under low
increase water temperature
water temperature
Indoor - control panel communication  Indoor - control panel
H76 —
 Internal/external cable connections
H90 Indoor/outdoor abnormal communication > 1 min after starting operation
 Indoor/Outdoor PCB
 Tank heater OLP
H91 Tank heater OLP abnormality Continue for 60 sec.
(Disconnection or activated)
H95 Indoor/Outdoor wrong connection —  Indoor/Outdoor supply voltage
 Water pump or water leakage
Outdoor high pressure overload
H98 —  Clogged expansion valve or strainer
protection
 Excess refrigerant
 Outdoor PCB
 Indoor heat exchanger
H99 Indoor heat exchanger freeze prevention —
 Refrigerant shortage
4 times occurrence within
F12 Pressure switch activate  Pressure switch
20 minutes
F14 Outdoor compressor abnormal revolution  Outdoor compressor
20 minutes
2 times occurrence within  Outdoor PCB
F15 Outdoor fan motor lock abnormality
30 minutes  Outdoor fan motor
3 times occurrence within  Excess refrigerant
F16 Total running current protection
20 minutes  Outdoor PCB
138
Diagnosis display Abnormality/Protection control Abnormality judgement Primary location to verify
 Compressor tank temperature sensor

 Clogged expansion valve or strainer
Outdoor compressor overheating 4 times occurrence within
F20  Insufficient refrigerant
protection 30 minutes
 Outdoor PCB
 Compressor
IPM (power transistor) overheating 3 times occurrence within  Improper heat exchange
F22
protection 30 minutes  IPM (Power transistor)
Outdoor Direct Current (DC) peak 7 times occurrence  Outdoor PCB
F23
detection continuously  Compressor
 Insufficient refrigerant
F24 Refrigeration cycle abnormality  Outdoor PCB
20 minutes
 Compressor low compression
Cooling/Heating cycle changeover 4 times occurrence within  4-way valve
F25
abnormality 30 minutes  V-coil
F27 Pressure switch abnormality Continue for 1 min.  Pressure switch
 Discharge Temperature Sensor
1 times occurrence within  Discharge Pressure Sensor
F29 Low Discharge Superheat
2550 minutes  Pressure Switch
 Outdoor PCB
 Water outlet sensor 2 (defective or
F30 Water outlet sensor 2 abnormality Continue for 5 sec.
disconnected)
F32 Abnormal Internal Thermostat Continue for 5 sec.  Control panel PCB thermostat
Outdoor air temperature sensor  Outdoor air temperature sensor
F36 Continue for 5 sec.
Indoor water inlet temperature sensor  Water inlet temperature sensor
Outdoor discharge pipe temperature  Outdoor discharge pipe temperature
sensor abnormality sensor (defective or disconnected)
F41 PFC control  Voltage at PFC
10 minutes
Outdoor heat exchanger temperature  Outdoor heat exchanger temperature
 Outdoor defrost sensor (defective or
F43 Outdoor defrost sensor abnormality Continue for 5 sec.
disconnected)
Indoor water outlet temperature sensor  Water outlet temperature sensor
 Insufficient refrigerant
Outdoor Current Transformer open
F46 —  Outdoor PCB
circuit
 Compressor low
Outdoor EVA outlet temperature sensor  Outdoor EVA outlet temperature sensor
Outdoor bypass outlet temperature  Outdoor bypass outlet temperature
 Water pump or water leakage
Cooling high pressure overload
F95 —  Clogged expansion valve or strainer
protection
 Excess refrigerant
 Outdoor PCB
Note: * This error code is not applicable for this system.
139
17.5 Self-diagnosis Method
17.5.1 Connection Capability Rank Abnormality (H12)
Malfunction Decision Conditions:
During startup operation of cooling and heating, the capability rank of indoor checked by the outdoor is used to
determine connection capability rank abnormality.
Malfunction Caused:
1 Wrong model interconnected.
2 Wrong indoor unit or outdoor unit PCB (main) used.
3 Faulty indoor unit or outdoor unit PCB (main).
Abnormality Judgment:
Continue for 90 seconds.
Troubleshooting:
Yes
Does H12 error occur immediately after installation?
No
Yes Has the installation set-up being No

Does H12 error occur after a certain period of usage?
modified at control panel.
No Yes
No Has any indoor or outdoor PCB being replaced or

serviced? Is the outdoor unit model and capacity within the rank of No
Yes allowable indoor unit capacity?
All in one Allowable Outdoor
Check the spare part number and compare against the WH-ADC0309H3E5 WH-UD03HE5-1
part list. WH-ADC0309H3E5UK WH-UD05HE5-1
WH-UD09HE5-1
WH-ADC1216G6E5 WH-UD16FE5
Change indoor PCB and/or No Does spare part number match with the indoor/outdoor
WH-ADC1216G6E5UK WH-UD12FE5
outdoor PCb for specified model. model?
WH-UX12FE5
Yes WH-UX09FE5
WH-ASC0916G3E8 WH-UD16FE8 WH-UX16FE8
No WH-ASC0916G3E8UK WH-UD12FE8 WH-UX12FE8
Has the indoor PCB being replaced anew?
WH-UD09FE8 WH-UX09FE8
Yes Yes
No
Set the capacity rank at control panel (refer I/I). Has the capacity rank being set at the control panel?
Rectify the model selection.

After capacity is set, turn off the breaker and turn on the
power again to operate the unit.
140
17.5.2 Compressor Tank Temperature Sensor Abnormality (H15)
During startup and operation of cooling and heating, the temperatures detected by the compressor tank
temperature sensor are used to determine sensor error.
Malfunction Caused:
1 Faulty connector connection.
2 Faulty sensor.
3 Faulty outdoor unit PCB (main).
Troubleshooting:
Check the CN-TANK connector connection:

- Turn OFF the power.
- Check the connector connection.
Is the CN-TANK connector

No - Connector poor contact.
connection normal? - Correct the connection.
Yes
Check the compressor tank temperature sensor:

- Plug out connector from the outdoor unit PCB (main).
- Measure the resistance of the compressor tank
temperature sensor.
Compressor Tank / Compressor Discharge

Sensor Characteristic
350
Is the measured resistance of the - Defect in compressor tank
300
compressor tank temperature sensor No temperature sensor.
250
matches the value specified in its
Resistance (K)
- Replace the compressor tank

200
characteristic chart? temperature sensor.
150
100
50
Yes
0
- Defect in outdoor unit PCB (main).
-10 0 10 20 30 40 50 - Replace the outdoor unit PCB (main).
Temperature (° C)
141
17.5.3 Water Pump Abnormality (H20)
During startup and operation of cooling and heating, the rotation speed detected by the IPM of water pump motor
during water pump operation is used to determine abnormal water pump (feedback of rotation > 6,000rpm or <
1,000rpm).
Malfunction Caused:
1 Operation stop due to short circuit inside the water pump motor winding.
2 Operation stop due to breaking of wire inside the water pump motor.
3 Operation stop due to breaking of water pump lead wires.
4 Operation stop due to water pump motor IPM malfunction.
5 Operation error due to faulty indoor unit PCB.
For safety reason and to prevent component breakdown,

Troubleshooting: always switch off the power before remove and connect the component.
Turn OFF the power. - Connector

Check if the water No poor contact.
Turn ON the power and pump connector - Correct the
operate the water pump. connection normal? connection.
Yes
No Disconnect the water pump
Does it operate? connector CN-PUMP1.
Turn ON the power and
Yes check the input voltage of
the water pump from
Stop the water pump. indoor unit PCB.
Check the feedback Is the water pump drive

signal from water pump power supply voltage No Replace the
to indoor unit PCB. range between
indoor unit PCB.
280~373Vdc
(pin1 & 4) generated?
Operate the water pump, Yes
is feedback signal (pulse) No Replace the
water pump. Is the water pump control
generated between No Replace the
power supply 15Vdc
pin7 & 4 of CN-PUMP1? indoor unit PCB.
Yes Yes
Replace the
indoor unit PCB. Operate the water pump,
is the duty command No Replace the
range between 0~6Vdc indoor unit PCB.
Yes Replace the

water pump.
142
17.5.4 Indoor Refrigerant Liquid Temperature Sensor Abnormality (H23)
During startup and operation of cooling and heating, the temperatures detected by the indoor refrigerant liquid
Malfunction Caused:
2 Faulty sensor.
3 Faulty indoor unit PCB (main).

Check the CN-TH1 connector connection:

Is the CN-TH1 connector

No - Connector poor contact.
Yes
Check the indoor refrigerant liquid temperature sensor:

- Measure the resistance of the indoor refrigerant liquid
temperature sensor.
Indoor Refrigerant Liquid / Water Inlet / Water

Outlet Sensor Characteristic
120
110 Is the measured resistance of the - Defect in indoor refrigerant liquid
100
indoor refrigerant liquid temperature No temperature sensor.
90
sensor matches the value specified - Replace the indoor refrigerant
Resistance (K)
80
70
60
in its characteristic chart? liquid temperature sensor.
50
40
30
20
Yes
10 - Defect in indoor unit PCB (main).
0
-10 0 10 20 30 40 50 - Replace the indoor unit PCB (main).
Temperature (°C)
143
17.5.5 Service Valve Error (H27)
During cooling operation, when:-
[a] Indoor refrigerant pipe temperature at compressor startup - present indoor refrigerant pipe temperature < 2°C
[b] Present high pressure - high pressure at compressor startup < 5kg/cm2
**Judgment only for first time cooling operation and not during pump down operation.
Malfunction Caused:
1 3 way valves closed.
2 Faulty high pressure sensor.
3 Faulty indoor refrigerant pipe temperature sensor
Continue for 5 minutes.

Check the 3 way valves.
Yes
Is the 3 way valve closed? Open the 3 way valve.
No
Check for clogged

expansion valve or strainer.
- Replace the expansion

Is the expansion valve or Yes valve and/or strainer.
strainer clogged (ice formed)? - Reclaim and recharge
refrigerant.
No
Check the indoor ref. pipe

temperature sensor.
Does it conform to the No Replace the indoor ref. pipe

sensor characteristic chart? temperature sensor.
Yes
Turn ON the power and measure the DC

voltage pin 1 & 3 (GND) of CN-HPS before
and after run the system.
- Defect in outdoor unit

Is the measured voltage No PCB (main).
before and after run the
- Replace the outdoor
system unchanged?
unit PCB (main).
Yes - Defect in outdoor high

pressure sensor.
high pressure sensor.
144
17.5.6 Abnormal Solar Sensor (H28)
Malfunction Caused:
2 Faulty solar sensor.
3 Faulty indoor sub PCB.
For safety reason and to prevent

Abnormal solar sensor component breakdown, always switch
Caution off the power before remove and
connect the component.
NO
H28 happens check connection at CN207 normal? ● Correct sensor connection
YES
NO
Measure resistance of sensor match characteristic? ● Change solar sensor
YES
Change Indoor sub PCB
145
17.5.7 Abnormal Swimming Pool Sensor (H31)
Malfunction Caused:
2 Faulty swimming pool sensor.

Abnormal swimming pool sensor component breakdown, always switch
H31 happens check connector sensor at CN204 connection NO

● Correct sensor connection
normal ?
YES
Measure sensor resistance match swimming pool sensor NO

● Change swimming pool sensor
characteristic?
YES
Change Indoor sub PCB
146
17.5.8 Abnormal Buffer Tank Sensor (H36)
Malfunction Caused:
2 Faulty buffer tank sensor.

Abnormal buffer tank sensor component breakdown, always switch
NO
H36 check buffer tank sensor connection at CN205 normal? ● Correct connection
YES
Disconnect sensor from sub PCB measure resistance of sensor NO

● Change buffer tank sensor
and compare against characteristic same?
YES
Change sub PCB
147
17.5.9 Brand Code Not Matching (H38)
Malfunction Caused:
1 Indoor and outdoor brand code not match.

Brand code not match component breakdown, always switch
NO
Check the brand of indoor and outdoor unit both Panasonic? ● Use only Panasonic units.
● Change to Panasonic unit.
YES
Change PCB outdoor
148
17.5.10 Compressor Low Pressure Protection (H42)
During operation of heating and after 5 minutes compressor ON, when outdoor pipe temperature below -29°C or
above 26°C is detected by the outdoor pipe temperature sensor.
Malfunction Caused:
1 Dust accumulation on the outdoor unit heat exchanger.
2 Air short circuit at outdoor unit.
3 2 way valve partially closed.
4 Faulty outdoor unit fan motor.
5 Refrigerant shortage (refrigerant leakage).
6 Clogged expansion valve or strainer.
7 Faulty outdoor pipe temperature sensor.
8 Faulty outdoor unit main PCB (main).

Check the outdoor unit

fan motor operation.
Is the outdoor unit fan No Replace the outdoor unit

Check the dust accumulation on the fan motor and/or outdoor
outdoor unit heat exchanger. motor operate normally?
unit PCB (main).
Yes
Is the outdoor unit heat Yes Check for gas leakage.

Clean the heat exchanger.
exchanger dirty?
- Repair the pipe flare or
No Yes
Is the oil oozing out from union nuts.
Check the outdoor air the 2/3 way valve? - Reclaim and recharge
passage.
No refrigerant.
Check for clogged
Yes Provide sufficient air
Is there any short circuit? expansion valve or stainer.
passage.
No - Replace the expansion
Check the 2-way valve. strainer clogged (ice formed)? - Reclaim and recharge
No refrigerant.
Yes Reclaim and recharge for a

Is the 2 way valve partially specified amount of fresh refrigerant.
Open the 2 way valve.
closed? - Replace the outdoor unit
PCB (main).
Is abnormality happened Yes
No - Replace the outdoor pipe
again? temperature sensor.
- Replace the compressor.
No
Procedure complete
149
17.5.11 Abnormal Zone 1 Sensor (H43)
Malfunction Caused:

Abnormal zone 1 sensor component breakdown, always switch
Check the turn off power check connector connection
NO ● Poor contact
Normal?
● Correct connection
YES
Check plug out connector from zone 1 connector sub PCB in

NO ● Defective zone sensor
the PCB measure resistance of zone 1 sensor characteristic
● Replace sensor
match?
YES
● Defective PCB
● Replace PCB
150
17.5.12 Abnormal Zone 2 Sensor (H44)
Malfunction Caused:

Abnormal zone 2 sensor component breakdown, always switch
Turn off power check connector connection normal? ● Correct abnormal connection
YES
Plug out from sub PCB, check sensor characteristics measure NO

● Change sensor zone 2
resistance is it match?
YES
Change PCB
151
17.5.13 Water Flow Switch Abnormality (H62)
During operation of cooling and heating, the water flow detected by the indoor water flow switch is used to
determine water flow error.
Malfunction Caused:
1 Faulty water pump.
2 Water leak in system.
4 Faulty water flow switch.
Continue for 10 seconds (but no judgment for 9 minutes after compressor startup/restart).

Is the CN-FLOW connector No - Connector poor contact.

Check the system water pump. connection normal? - Correct the connection.
Yes
No Replace the faulty water Check the indoor water flow switch:
Is the water pump working? - Plug out connector from the indoor
pump.
unit PCB (main).
Yes - Dismantle the water flow switch.
- Position the water flow switch in
Check the system water passage. reverse direction (downward).
- Measure the continuity of the
water flow switch.
Yes Fix the system water
Is there any water leakage? - Defect in indoor water flow
leakage. No switch.
Is there any continuity?
No - Replace the indoor water
flow switch.
Check the CN-FLOW connector connection:
- Turn OFF the power Yes - Defect in indoor unit PCB
- Check the connector connection (main).
- Replace the indoor unit PCB
(main).
152
17.5.14 Outdoor High Pressure Abnormality (H64)
During operation of cooling and heating, when the outdoor high pressure sensor output signal is 0 Vdc or 5 Vdc.
Malfunction Caused:
2 Faulty sensor.
Continue 4 times in 20 minutes.

Check the CN-HPS connector connection:

Reconnect the high pressure sensor
connector to the outdoor unit PCB
No (main). Turn ON the power and run
Is the CN-HPS connector - Connector poor contact.
the system. Measure the DC voltage
pin 1 & 3 (GND) of CN-HPS.
Yes
Check the continuity of the outdoor unit PCB (main) Is the measured voltage No PCB (main).
high pressure sensor connector CN-HPS: 0 Vdc or 5 Vdc? - Replace the outdoor
- Plug out connector from the outdoor unit PCB (main). unit PCB (main).
- Measure the continuity pin 1 & 3 (GND) and pin 1 &
4 (5 V) of CN-HPS. Yes - Defect in outdoor high
pressure sensor.
- Detect in outdoor unit - Replace the outdoor
Yes
Is there any continuity? PCB (main). high pressure sensor.
unit PCB (main).
No
153
17.5.15 Deice Circulation Error (H65)
During startup and operation of deice (mode 2), the water flow (> 10l/min) detected by the water flow switch is
used to determine deice circulation error.
Malfunction Caused:
1 Water flow in air-to-water heatpump indoor unit circuitry.
2 Faulty indoor unit water flow switch.
3 Faulty indoor unit water pump.
4 Faulty indoor unit PCB.

During deice (mode 2), check if

indoor unit water pump operates.
No
Check if internal water pump Use buffer tank to CAUTION

is used and it is directly Yes separate external
installed to the air-to-water water pump from
Panasonic
heatpump indoor unit circuit. air-to-water heatpump Air-to-Water External
Heatpump Pump
(without buffer tank) indoor unit circuit. Indoor Unit
No
● When external pump is used, be sure to install
Stop operation and turn OFF power. it in independent water circuit and not direct to
Plug out the connector of water flow the air-to-water heatpump indoor unit circuit.
switch (CN-FLOW) in the indoor unit
PCB and measure its continuity.
- Defect in indoor unit water

Yes flow switch.
- Replace the indoor unit
water flow switch.
No
- Defect in indoor unit PCB.
- Replace the indoor unit PCB.
Turn OFF the power.

Disconnect indoor unit
water pump connector
CN-PUMP1. Operate the - Defect in indoor unit water
No pump.
auto-water heatpump unit.
During deice (mode 2), - Replace the indoor unit
check if the indoor unit water pump.
water pump duty command
signal generated?
Yes - Defect in indoor unit PCB.

- Replace the indoor unit PCB.
154
17.5.16 Abnormal External Thermistor 1 (H67)
Malfunction Caused:
2 Faulty room temperature zone 1 sensor.

Abnormal external thermistor 1 component breakdown, always switch
NO
Check CN205 connector on sub PCB normal? ● Correct connection
YES
Disconnect sensor from sub PCB measure resistance of sensor NO

● Change external thermistor 1
and compare against sensor characteristic same?
YES
Change sub PCB
155
17.5.17 Abnormal External Thermistor 2 (H68)
Malfunction Caused:
2 Faulty room temperature zone 2 sensor.

Abnormal external thermistor 2 component breakdown, always switch
NO ● Correct external thermistor 2 sensor

Check connector CN205 on sub PCB normal?
connector
YES
Check resistance of external thermistor 2 compare against NO

● Change external thermistor 2
characteristic of external thermistor same?
YES
Change sub PCB
156
17.5.18 Indoor Backup Heater OLP Abnormality (H70)
During operation of indoor backup heater, when no power supplies to indoor backup heater or OLP open circuit.
Malfunction Caused:
1 Faulty power supply connector connection.
3 Faulty indoor backup heater overload protector (OLP).

Is the abnormality happened during No - Defect in indoor unit PCB (main).

operation of indoor backup heater? - Replace the indoor unit PCB (main).
Yes
Check indoor backup heater OLP Use a test pen to push
Check the indoor backup heater incoming continuity: this button to reset OLP
AC power supply (2): - Turn OFF power supply.
- Turn ON power supply (2) & RCCB. - Reset heater 1 OLP.
- Measure the AC voltage between RCCB’s - Measure the continuity of OLP.
L1 & N1.
- Measure the AC voltage between PCB’s
AC2-L3 & AC2-N2. Multimeter to
- Defect in RCCB. Is there any continuity?
measure continuity
- Replace RCCB.
No - Terminal board assembly
Is measured voltage 230Vac? connector poor contact. - Defect in indoor backup
- Correct the connection or No heater OLP.
Yes replace the indoor unit - Replace indoor backup
PCB (main). heater OLP.
Check the CN-OLP1 connector connection:
- Check the connector connection. - Defect in indoor unit
Yes PCB (main).
No - Replace the indoor unit
Is the CN-OLP1 connector - Connector poor contact.
PCB (main).
Yes
157
17.5.19 Tank Temperature Sensor Abnormality (H72)
When tank connection is set to ON, the temperatures detected by the tank temperature sensor are used to
determine sensor error.
Malfunction Caused:
2 Faulty sensor.

Is the abnormality happened during No - Defect in indoor unit PCB (main).

tank connection set to ON? - Replace the indoor unit PCB (main).
Yes
Check the terminal board assembly no. 15 and

Is the terminal board assembly No
no.16, and CN-TH2 connector connections: - Connector poor contact.
no. 15 and no. 16, and CN-TH2
- Turn OFF the power. - Correct the connection.
connector connections normal?
- Check the connector connections.
Yes
Tank Sensor Characteristics Check the tank temperature sensor:

11 - Plug out connector from the indoor unit PCB (main).
10
9
- Measure the resistance of the tank temperature
8 sensor.
Resistance (K)
7
6
5
4
3 Is the measured resistance of the
2 No - Defect in tank temperature sensor.
tank temperature sensor matches
1 - Replace the tank temperature
0 the value specified in its
-10 0 10 20 30 40 50 sensor.
characteristic chart?
Temperature (°C)
Yes
- Defect in indoor unit PCB (main).
- Replace the indoor unit PCB (main).
158
17.5.20 PCB Communication Error (H74)
When External PCB connection is select “YES” and no communication with External PCB micon for 10 seconds
and above.
Malfunction Caused:
2 Faulty indoor PCB.
After 1 minute operation started.

PCB communication error component breakdown, always switch
NO
H74 happens check connection at CN-PWR normal? ● Correct connection at CN-PWR
YES
NO
Check CN-PWR 230/240 V? ● Abnormal AC POWER supply
YES
NO
Check CN-COMM situation on terminal 1 & 2 and 3 & 1 ● Replace sub PCB
YES
Replace indoor PCB
159
17.5.21 Indoor-Control Panel Communication Abnormality (H76)
During standby and operation of cooling and heating, indoor-control panel error occur.
Malfunction Caused:
2 Faulty control panel.

Check the CN-REMOTE connector connection:

- Turn OFF the power
- Check the connector connection
Check the DC voltage from the indoor unit PCB (main):
- Plug out connector from the indoor unit PCB (main).
- Turn ON the power.
Is the CN-REMOTE No - Connector poor contact. - Measure the DC voltage pin 1 & 4 of CN-REMOTE.
connector connection normal? - Correct the connection.
Yes
- Defect in remote controller
Check the control panel Is the remote controller Yes (control panel).
cable connection. (control panel) voltage 5 Vdc
- Replace the remote
(pin 1 & 4) generated?
controller (control panel).
No - Defect in indoor unit PCB

Is the control panel cable No - Defect in cable connection. (main).
connection normal? - Replace control panel cable. - Replace the indoor unit PCB
(main).
Yes
160
17.5.22 Indoor/Outdoor Abnormal Communication (H90)
During operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is
checked whether it is normal.
Malfunction Caused:
3 Indoor-outdoor signal transmission error due to wrong wiring.
4 Indoor-outdoor signal transmission error due to breaking of wire in the connection wires between the indoor
and outdoor units.
5 Indoor-outdoor signal transmission error due to disturbed power supply waveform.
Continue for 1 minute after operation.

Check the indoor-outdoor

units connection wires.
Yes Correct the indoor-outdoor

Is there any wiring error?
units connection wires.
No
Turn OFF the power and disconnect
terminal 3 wire. Turn ON the power
and measure Vdc between terminal
2 & 3 from the outdoor unit.
Is the Vdc fluctuate No

Replace the outdoor unit
between 45-60 Vdc? PCB (main).
Yes
Turn OFF the power and reconnect
terminal 3 wire. Turn ON the power
and again measure Vdc between
terminal 2 & 3 from outdoor unit.
No
Is the Vdc fluctuate Replace the indoor unit
between 15-60 Vdc? PCB (main).
161
17.5.23 Tank Booster Heater OLP Abnormality (H91)
During operation of tank booster heater, and tank booster heater OLP open circuit.
Malfunction Caused:
2 Faulty tank booster heater overload protector (OLP).

Is the abnormality happened during - Defect in indoor unit PCB (main).

operation of tank booster heater? - Replace the indoor unit PCB (main).
Yes
Check the CN-OLP2 connector connection:
Is the CN-OLP1 connector No

- Connector poor contact.
Yes Use a test pen to push
this button to reset OLP
Check tank booster heater OLP continuity:
- Turn OFF power supply.
- Reset tank booster heater OLP.
- Measure the continuity of OLP.
Is there any continuity? Multimeter to

measure continuity
No - Defect in tank booster heater OLP.
- Replace tank booster heater OLP.
Yes
- Replace the indoor unit PCB (main).
162
17.5.24 Unspecified Voltage between Indoor and Outdoor (H95)
The supply power is detected for its requirement by the indoor/outdoor transmission.
Malfunction Caused:
1 Insufficient power supply.
2 Faulty outdoor unit PCB (noise filter/main).

Check the supply voltage.

Is the measured AC voltage No PCB (main).
No Correct the power 230 V? - Replace the outdoor unit
Supply voltage as specified?
supply. PCB (main).
Yes
Yes
Check the rectification voltage
Check the AC voltage from outdoor unit PCB (noise filter): between DCP & DCN.
- Plug out connector AC-BLK, CN-BLK & CN-WHT from - Defect in outdoor unit
the outdoor unit PCB (noise filter). Is the measured voltage No PCB (main).
- Turn ON the power. between DCP & DCN~325 Vdc? - Replace the outdoor unit
- Measure the AC voltage between AC-BLK & CN-WHT. PCB (main).
Yes
- Defect in outdoor Check the DC filter (capacitor)
Is the measured AC voltage No unit PCB (noise filter). PCB connector connection.
230 V? - Replace the outdoor
unit PCB (noise filter).
Yes
Is the DC filter (capacitor) PCB No - Connector poor contact.
Check the AC voltage supply to outdoor unit PCB (main):
connector connection normal? - Correct the connection.
- Reconnect connector AC-BLK, CN-BLK & CN-WHT to
the outdoor unit PCB (noise filter). Yes - Defect in outdoor unit
- Turn ON the power. PCB (main).
- Measure the AC voltage between AC-BLK & CN-WHT. - Replace the outdoor unit
PCB (main).
163
17.5.25 Outdoor High Pressure Protection (H98)
During operation of heating, when pressure 4.0 MPa and above is detected by outdoor high pressure sensor.
Malfunction Caused:
2 Insufficient water flow rate in system.
4 2/3 way closed.
6 Excessive refrigerant.
7 Faulty outdoor high pressure sensor.

Check the system water pump. Check the 2/3 way valve.
No Yes
Replace the faulty water Is the 2/3 way valve closed? Open the 2/3 way valve.
Is the water pump working? pump.
Yes No
Check the system water Check for clogged expansion

flow rate. valve or strainer.
Is the water pump speed No strainer clogged (ice formed)? - Reclaim and recharge
Readjust the water pump
adjusted according to system refrigerant.
speed. No
hydraulic external static pressure?
Yes Check refrigerant amount.
Check the system water passage.

No Reclaim and recharge with
Is the additional refrigerant correct amount of
amount filled correctly? refrigerant.
Is there any water leakage?
leakage. Yes - Replace the outdoor unit
PCB (main).
No
- Replace the outdoor high
pressure sensor.
164
17.5.26 Indoor Freeze-up Protection (H99)
During anti-freezing control in cooling operation, when the indoor refrigerant liquid temperature < 0°C.
Malfunction Caused:
4 2 way valve partially closed.
7 Faulty indoor refrigerant liquid temperature sensor.

Check the system water pump.
Check for clogged

No Replace the faulty water expansion valve or strainer.
Is the water pump working? pump.
Yes Is the expansion valve or Yes valve and/or strainer.
Check the system water strainer clogged (ice formed)? - Reclaim and recharge
flow rate. No refrigerant.
Check refrigerant amount.

Is the water pump speed No Readjust the water pump
adjusted according to system
speed. No
hydraulic external static pressure? Is the additional refrigerant Reclaim and recharge with
amount filled correctly? correct amount of refrigerant.
Yes
Yes
Check the indoor refrigerant
liquid temperature sensor.
Is there any water leakage?
leakage. Does it conform to the sensor
No characteristic chart?
Check the 2 way valve. Yes Replace the indoor unit PCB
(main).
Is the 2 way valve partially Yes No Replace the indoor refrigerant

Open the 2 way valve. liquid temperature sensor.
closed?
No
165
17.5.27 Outdoor High Pressure Switch Activate (F12)
During operation of cooling and heating, when pressure 4.5 MPa and above is detected by outdoor high pressure
switch.
Malfunction Caused:
1 Dust accumulation on the outdoor unit heat exchanger.
6 2/3 way valve closed.
9 Faulty outdoor high pressure sensor and switch.
10 Faulty outdoor unit PCB.

Check the dust accumulation on the

outdoor unit heat exchanger.
Check the 2/3 way valve.

Is the outdoor unit heat Yes
Clean the heat exchanger.
exchanger dirty?
Yes
No Is the 2/3 way valve closed? Open the 2/3 way valve.
Check the outdoor air
passage. No

Yes Provide sufficient air
Is there any short circuit? Yes
passage. - Fix the system water leakage.
No Is there any water leakage? - Replace outdoor high
pressure sensor.
Check the system water pump. No
Check for clogged - Replace the expansion valve
- Replace the faulty water expansion valve or strainer. and/or strainer.
No Yes
Is the water pump working? pump. - Reclaim and recharge
- Replace outdoor high refrigerant.
Yes pressure sensor. Is the expansion valve or - Replace outdoor high
strainer clogged (ice formed)? pressure sensor.
Check the system water
flow rate. No
Check refrigerant amount. No - Reclaim and recharge with
- Readjust the water pump correct amount of refrigerant.
Is the water pump speed No speed. - Replace outdoor high
adjusted according to system - Replace outdoor high pressure sensor.
hydraulic external static pressure? pressure sensor. Is the additional refrigerant
amount filled correctly?
Yes - Replace the outdoor unit
Yes PCB (main).
pressure sensor and switch.
166
17.5.28 Compressor Rotation Failure (F14)
A compressor rotation failure is detected by checking the compressor running condition through the position
detection circuit.
Malfunction Caused:
1 Compressor terminal disconnect.
3 Faulty compressor.

CORE R
Check the U, V, and W connector connection:

P
2T
- Check the U, V, and W connector connection at U R
V B
outdoor unit PCB (main) and compressor terminal. W Y
COMPRESSOR
CORE
Is the connector connection No - Connector poor contact. FUSE T 3.15A L 250W
normal? - Correct the connection. Outdoor unit Compressor

PCB (main) terminal
Yes
Disconnect the harnesses U, V, and
W from the compressor terminal.
Red Blue Yellow
From the disconnected harnesses U, V, and W,

connect them to the inverter checker. Turn ON COMMUNICATION
(YEL) YELLOW ERROR
the power and operate the system. Check the
inverter checker 6 LEDs blinking condition.
INVERTER SIGNAL
- IPM defective. (BLU) BLUE (RED) RED

Is the blinking of the 6 LEDs in No
- Replace the outdoor unit PCB TRADE MARK
same sequence/condition?
(main). COMP. TERMINAL
Yes Inverter
Replace the compressor. checker
167
17.5.29 Outdoor Fan Motor (DC Motor) Mechanism Locked (F15)
The rotation speed detected by the Hall IC of the fan motor during fan motor operation is used to determine
abnormal fan motor (feedback of rotation > 2550 rpm or < 50 rpm).
Malfunction Caused:
1 Operation stop due to short circuit inside the fan motor winding.
2 Operation stop due to breaking of wire inside the fan motor.
3 Operation stop due to breaking of fan motor lead wires.
4 Operation stop due to fan motor Hall IC malfunction.
5 Operation error due to faulty outdoor unit PCB.

Turn OFF the power and

operate the fan by hand.
Turn OFF the power and
disconnect the fan motor
Does the fan rotate No connector. Turn ON the power.
Replace the fan motor.
smoothly?
Yes Check the output of the fan motor
Turn ON the power and from outdoor unit PCB (main)
operate the fan motor.
No Is the fan motor power supply voltage No Replace the outdoor unit
Does it rotate? ~325 Vdc (pin 1 & 4) generated? PCB (main).
Yes Yes
Is the fan motor control voltage No Replace the outdoor unit

Stop the fan motor.
15 Vdc (pin 5 & 4) generated? PCB (main).
Yes
Check the rotation feedback
output from the fan motor. Operate the fan motor, is the No Replace the outdoor unit
rotation command voltage 1-5 Vdc PCB (main).
Rotate the fan motor by hand, is the No
rotation feedback voltage 15 Vdc Replace the fan motor. Yes
Replace the fan motor.
Yes Replace the outdoor unit
PCB (main).
168
17.5.30 Input Over Current Detection (F16)
During operation of cooling and heating, when outdoor current above 14.8 A (UD03HE5-1, UD05HE5-1), 27.9 A
(UD07HE5-1, UD09HE5-1) is detected by the current transformer (CT) in the outdoor unit PCB.
Malfunction Caused:

Get restarted and measure

the AC current from the
outdoor LIVE terminal.
Is the measured AC current No Replace the outdoor unit

over 14.8 A (UD03HE5-1, PCB (main).
UD05HE5-1) and 27.9 A
(UD07HE5-1, UD09HE5-1)?
Yes Reclaim and recharge with

Excess refrigerant?
correct amount of refrigerant.
No
Replace the outdoor unit
PCB (main).
169
17.5.31 Compressor Overheating (F20)
During operation of cooling and heating, when temperature above 107°C (UD03HE5-1, UD05HE5-1), 112°C
(UD07HE5-1, UD09HE5-1) is detected by the compressor tank temperature sensor.
Malfunction Caused:
1 Faulty compressor tank temperature sensor.

Check the compressor tank

temperature sensor.
Check for clogged expansion

Does it conform to the No Replace the compressor valve or strainer.
sensor characteristic chart? tank temperature sensor.
Yes - Repair expansion valve
Is the expansion valve or Yes
and/or strainer.
Check the 2/3 way valve. strainer clogged (ice formed)? - Reclaim and recharge
refrigerant.
No
Reclaim and recharge for a
Yes
Is the 2/3 way valve closed? Open the 2/3 way valve. specified amount of fresh refrigerant.
No - Replace the outdoor unit

Is abnormality happened Yes
PCB (main).
Check for gas leakage. again?
No
- Repair the pipe flare or Procedure complete.
Is the oil oozing out from the Yes union nuts.
2/3 way valve? - Reclaim and recharge
refrigerant.
No
170
17.5.32 IPM Overheating (F22)
During operation of cooling and heating, when temperature 95°C is detected by the outdoor IPM temperature
sensor.
Malfunction Caused:

Check the outdoor unit

installation condition.
Is there any improper heat Yes - Reinstall the outdoor unit.

radiation? - Remove the obstacle(s).
No
Is the outdoor unit No Replace the outdoor unit
fan motor operating? fan motor.
Yes
- Defect in IPM.
- Replace the outdoor unit
PCB (main).
171
17.5.33 Output Over Current Detection (F23)
During operation of cooling and heating, when outdoor DC current is above 21.1 A (UD03HE5-1, UD05HE5-1)
50.0 A (UD07HE5-1, UD09HE5-1) is detected by the IPM DC Peak sensing circuitry in the outdoor unit PCB
(main).
Malfunction Caused:
Continue for 7 times.

Check the compressor winding resistance:

- Turn OFF the power and disconnect the Are the compressor’s - Compressor defective due to
Yes
harnesses U, V, and W. winding resistance (U-V, V- winding shorted.
- Measure the winding resistance between W, or U-W) shorted? - Replace the compressor.
U-V, V-W, and W-U.
- Outdoor eletronic circuit
No
defect due to power transistor
shorted.
Checking the power transistor - Replace the outdoor unit
Never touch any live parts for at least 10 minutes after turning off the circuit breaker.
If unavoidably necessary touch a live part, make sure the power transistor’s supply
PCB (main).
voltage is below 50 V using the tester.
For the UVW, make measurements at the Faston terminal on the board or the relay
connector.
Power transistor Power transistor

Tester’s negative terminal UVW UVW
(+) (-)
Power transistor Power transistor
Tester’s positive terminal UVW UVW
(+) (-)
Normal resistance Several kohms to several Mohms
Abnormal resistance 0 or ∞
172
17.5.34 Refrigeration Cycle Abnormality (F24) (WH-UD03HE5-1 and WH-UD05HE5-1)
1 During operation of cooling and heating, compressor frequency > Frated.
2 During operation of cooling and heating, running current: 0.65 A < I < 1.65 A.
3 During operation of cooling, water inlet temperature - indoor refrigerant liquid temperature < 4°C.
4 During operation of heating, indoor refrigerant liquid temperature - water inlet temperature < 5°C.
Malfunction Caused:
1 Faulty water inlet or indoor refrigerant liquid temperature sensors.
6 Poor compression of compressor.

Check the water inlet and indoor

ref. liquid temperature sensors.
Does it conform to the No Replace the water inlet or indoor Check for clogged
sensor characteristic chart? ref. liquid temperature sensor. expansion valve or strainer.
Yes - Repair expansion valve

Is the expansion valve or Yes and/or strainer.
Check the 2/3 way valve. strainer clogged (ice formed)? - Reclaim and recharge
refrigerant.
No
Yes Reclaim and recharge for a
Is the 2/3 way valve closed? Open the 2/3 way valve. specified amount of fresh refrigerant.
No
Yes - Replace the outdoor unit
Is abnormality happened
Check for gas leakage. PCB (main).
again?
- Repair the pipe flare or No

Is the oil oozing out from the Yes union nuts. Procedure complete.
2/3 way valve? - Reclaim and recharge
refrigerant.
No
173
17.5.35 Refrigeration Cycle Abnormality (F24) (WH-UD07HE5-1 and WH-UD09HE5-1)
1 During compressor running (heating / cooling) for more than 10 minutes except deice, pumpdown and test
mode.
2 During heating / cooling, water outlet and water inlet difference is less than 1°C.
3 During heating / cooling, high pressure < 1MPa (143 Psi) for more than 10 minutes or < 0.2 MPa (28 Psi) for
more than 5 minutes.
4 During heating / cooling, discharge temperature - saturation temperature of high pressure ≥ 60°C.
Malfunction Caused:
2 Faulty indoor water inlet, indoor water outlet, compressor discharge temp sensor or high pressure sensor.
5 Faulty indoor or outdoor PCB (main).
Check for gas leaking
Yes Repair leak point or replace,

Is the leaking found?
reclaim and recharge gas
No
Check for clogged expansion
Check sensor characteristics valve or strainer
1. Water outlet sensor

2. Water inlet sensor
Yes - Replace expansion valve and / or
3. Compressor discharge sensor Is the expansion valve or strainer
strainer
clogged (ice formed)?
- Reclaim and recharge refrigerant
No
No
Does it conform to Replace the sensor Reclaim and recharge for a specified
sensor characteristics? amount of fresh refrigerant
Yes
Yes
- Replace the outdoor or indoor unit
Is abnormality happened again?
Check the pressure sensor PCB (main)
No
Procedure complete
Yes
Is the pressure sensor value Replace the pressure sensor
and actual mismatched?
No
174
17.5.36 Four Way Valve Abnormality (F25)
1 During heating operation, when the indoor pipe temperature of thermostat ON indoor unit < 0°C.
2 During cooling operation, when the indoor pipe temperature of thermostat ON indoor unit > 45°C.
Malfunction Caused:
1 Faulty sensor.
3 Faulty outdoor unit PCB (noise filter/main).
4 Faulty four way valve.

Four way valve coil Yes Connect the four way valve
disconnected (loose)? coil.
Check the indoor pipe No
temperature sensor. Yes
Is the harness out of the
Reconnect the harness.
CN-HOT connector?
Does it conform to the No Replace the indoor pipe No
sensor characteristic chart? temperature sensor. Check the continuity of the
Yes four way valve coil.
Is F25 occur during heating Yes
operation?
Disconnect the harness from the No Replace the four way valve
No CN-HOT connector. Resistance
coil.
between harness about 1.52 kohm?
Is the four way valve coil energize Yes Replace the outdoor unit
PCB (noise filter/main). Yes 4 WAYS
during cooling operation? CN-HOT
(VH3-2)
VALVE
Measure AC voltage supply to 1 2 3
No CN-HOT (pin 1 & 3) during heating

Replace the four way valve. operation.
Is the voltage supply to four No Replace the outdoor unit

way valve 230 Vac? PCB (noise filter/main).
Yes
Replace the four way valve.
175
17.5.37 Outdoor High Pressure Switch Abnormal (F27)
During compressor stop, and outdoor high pressure switch is remain opened.
Malfunction Caused:
2 Faulty switch.
Continue for 1 minute.

Check the CN-PSW1 connector connection:

No
Is the CN-PSW1 connector - Connector poor contact.
Yes
FG1
G
CN-EV CN-PSW1 GREEN
Check the continuity of the outdoor high 1
WHITE
6 1
BLUE
2
pressure switch:
- Plug out outdoor high pressure switch R R
connector from CN-PSW1 channel. M
- Measure the connector continuity. HIGH PRESSURE
ELECTRO MAGNETIC COIL SWITCH
(EXPANSION VALVE) (normally close)
Multimeter
- Defect in outdoor unit PCB

Yes (main).
- Replace the outdoor unit
PCB (main).
No - Defect in outdoor high
pressure switch.
pressure switch.
176
17.5.38 Low Discharge Superheat (F29)
During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature
sensor are used to determine sensor error.
Malfunction Caused:
2 Faulty sensor.
4 Faulty High Pressure Switch
1 times occurrence within 2550 minutes.

Check the CN-DIS & CN-TH1 connection:

- Is the CN-DIS & CN-TH1 connector normal?

- Measured the resistance of the sensor, is No
- Replace the temperature
the measured resistance matches the value Sensor.
specified in its characteristic chart?
Yes
Check Refrigeration Cycle Pressure.
No
Is the refrigerant cycle pressure normal? - Recharge Gas.
Yes
Outdoor Pipe / Outdoor Defrost Sensor

- Defect in Outdoor Unit PCB. Compressor Tank / Compressor Discharge Sensor
Characteristic - Replace the Outdoor Unit PCB. Characteristic
30 350
300
25
250
Resistance (K)
Resistance (K)
20
200
15
150
10 100
5 50
0
0
-10 0 10 20 30 40 50
-10 0 10 20 30 40 50
Temperature (°C)
Temperature (°C)
177
17.5.39 Indoor Water Outlet Temperature Sensor 2 Abnormality (F30)
During startup and operation of cooling and heating, the temperatures detected by the indoor water outlet
temperature sensor 2 are used to determine sensor error.
Malfunction Caused:
2 Faulty sensor.
3 Faulty indoor unit PCB.

Check the CN-TH3 connector connnection:

No
Is the CN-TH3 connector - Connector poor contact.
Yes
Check the indoor water outlet temperature sensor:

- Plug out connector from the indoor unit PCB.
- Measure the resistance of the indoor water outlet
temperature sensor.
120
110 Is the measured resistance of the - Defect in indoor water outlet
100
indoor water outlet temperature No temperature sensor.
90
Resistance (K)
80
70
sensor matches the value specified - Replace the indoor water
60 in its characteristic chart? outlet temperature sensor.
50
40
30
20 Yes
10
0
- Defect in indoor unit PCB.
-10 0 10 20 30 40 50 - Replace the indoor unit PCB.
Temperature (°C)
178
17.5.40 Outdoor Air Temperature Sensor Abnormality (F36)
During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature
Malfunction Caused:
2 Faulty sensor.


No
Yes
Check the outdoor air temperature sensor:

- Measure the resistance of the outdoor air
temperature sensor.
Outdoor Intake Air Sensor Characteristic
100
90 Is the measured resistance of the - Defect in outdoor air temperature
80
outdoor air temperature sensor No sensor.
70
Resistance (K)
60 matches the value specified in its - Replace the outdoor air

50 characteristic chart? temperature sensor.
40
30
20
10
Yes
0 - Defect in outdoor unit PCB (main).
Temperature (°C)
179
17.5.41 Indoor Water Inlet Temperature Sensor Abnormality (F37)
During startup and operation of cooling and heating, the temperatures detected by the indoor water inlet
Malfunction Caused:
2 Faulty sensor.


No
Yes
Check the indoor water inlet temperature sensor:

- Measure the resistance of the indoor water inlet
temperature sensor.
120
110 Is the measured resistance of the - Defect in indoor water inlet
100
indoor water inlet temperature sensor No temperature sensor.
90
Resistance (K)
80
70
matches the value specified in its - Replace the indoor water inlet
50
40
30
20 Yes
10
0
Temperature (°C)
180
17.5.42 Outdoor Discharge Pipe Temperature Sensor Abnormality (F40)
During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe
Malfunction Caused:
2 Faulty sensor.

Check the CN-DIS connector connnection:

No
Is the CN-DIS connector - Connector poor contact.
Yes
Check the outdoor discharge pipe temperature sensor:

- Measure the resistance of the outdoor discharge
pipe temperature sensor.
Compressor Tank / Compressor Discharge Sensor

Characteristic
350
Is the measured resistance of the - Defect in outdoor discharge pipe
300
outdoor discharge pipe temperature No temperature sensor.
250
Resistance (K)
sensor matches the value specified - Replace the outdoor discharge pipe
200
in its characteristic chart? temperature sensor.
150
100
50 Yes
0
Temperature (°C)
181
17.5.43 Power Factor Correction (PFC) Abnormality (F41)
During operation of cooling and heating, when the PFC protection circuitry in the outdoor unit PCB (main) senses
abnormal high DC voltage level.
Malfunction Caused:
1 Power supply surge.
2 Compressor windings not uniform.

Check the compressor winding resistance:

Check the supply voltage. - Turn off the power supply and disconnect
the harnesses U, V, and W.
- Measure the winding resistance between U-V,
No V-W, and W-U.
Supply voltage as specified? Correct the power supply.
Yes
Are the compressor’s winding
Operate the system. Verify PFC resistance (U-V, V-W, U-W)
abnormality by measuring the DC uniform?
voltage between DCP-OUT and DCN-
OUT of the outdoor unit PCB (main).
No
Replace the compressor.
Is the DC voltage between DCP- Yes - Defect in PFC circuitry.
OUT and DCN-OUT normal - Replace the outdoor unit
(between 285-315 Vdc)? PCB (main). Yes Replace the outdoor unit
PCB (main).
No
182
17.5.44 Outdoor Pipe Temperature Sensor Abnormality (F42)
During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature
Malfunction Caused:
2 Faulty sensor.


No
Yes
Check the outdoor pipe temperature sensor:

- Measure the resistance of the outdoor pipe
temperature sensor.
Characteristic
30
Is the measured resistance of the - Defect in outdoor pipe temperature
25
outdoor pipe temperature sensor No sensor.
Resistance (K)
20 matches the value specified in its - Replace the outdoor pipe

10
5 Yes
0
Temperature (°C)
183
17.5.45 Outdoor Defrost Temperature Sensor Abnormality (F43)
During startup and operation of cooling and heating, the temperatures detected by the outdoor defrost
Malfunction Caused:
2 Faulty sensor.


No
Yes
Check the outdoor defrost temperature sensor:

- Measure the resistance of the outdoor defrost
temperature sensor.
Characteristic
30
Is the measured resistance of the - Defect in outdoor defrost
25
outdoor defrost temperature sensor No temperature sensor.
Resistance (K)
20
matches the value specified in its - Replace the outdoor defrost
10
5 Yes
0
Temperature (°C)
184
17.5.46 Indoor Water Outlet Temperature Sensor Abnormality (F45)
During startup and operation of cooling and heating, the temperatures detected by the indoor water outlet
temperature sensor are used to determine sensor errors.
Malfunction Caused:
2 Faulty sensor.


No
Yes
Check the indoor water outlet temperature sensor:

- Measure the resistance of the indoor water outlet
temperature sensor.
120
110 Is the measured resistance of the - Defect in indoor water outlet
100
indoor water outlet temperature No temperature sensor.
90
Resistance (K)
80
70
sensor matches the value specified - Replace the indoor water outlet
60 in its characteristic chart? temperature sensor.
50
40
30
20 Yes
10
0
Temperature (°C)
185
17.5.47 Outdoor Current Transformer Open Circuit (F46)
A current transformer (CT) open circuit is detected by checking the compressor running frequency ( rated
frequency) and CT detected input current (< 0.65 A) for continuously 20 seconds.
Malfunction Caused:
1 CT defective.
3 Compressor defective (low compression).

Measure the current from

Operate heating operation. the outdoor LIVE terminal.
When F46 occurs again, turn
OFF the power.
No - Defect in CT.
Is the current < 0.65 A? - Replace the outdoor
unit PCB (main).
Check the 2/3 way valve. Yes
While the system is still in

heating operation, check the
Yes
Is the 2/3 way valve closed? Open the 2/3 way valve. discharge pressure.
No
Is the pressure unchanged (same No Replace the outdoor unit
Check for gas leakage. as when compressor stop)? PCB (main).
Yes
- Replace the pipe flare or
Is the oil oozing out from Yes union nuts. While the system is still in heating operation,
the 2/3 way valve? - Reclaim and recharge further check (by touching) if;
refrigerant. - Compressor discharge pipe is cold.
No - Compressor body is warm to confirm the
Turn ON the power, and compressor low compression.
operate heating operation. Yes
Replace the compressor.
186
17.5.48 Cooling High Pressure Overload Protection (F95)
During operation of cooling, when pressure 4.0 MPa and above is detected by outdoor high pressure sensor.
Malfunction Caused:
1 Dust accumulation in the outdoor unit heat exchanger.
3 2 way valve closed.
7 Faulty outdoor high pressure sensor.

Check the outdoor unit fan

Check the dust accumulation on the motor operation.
outdoor unit heat exchanger.
Is the outdoor unit fan No Replace the outdoor unit
fan motor and/or outdoor
motor operate normally?
Is the outdoor unit heat Yes unit PCB (main).
Clean the heat exchanger. Yes
exchanger dirty?
Check for clogged
No expansion valve or strainer.
Check the outdoor air - Replace the expansion
passage. Is the expansion valve or Yes valve and/or strainer.
strainer clogged (ice formed)? - Reclaim and recharge
Yes refrigerant.
Provide sufficient air No
Is there any short circuit?
passage
No
Check the 2 way valve. No Reclaim and recharge with

Is the additional refrigerant
correct amount of
amount filled correctly?
refrigerant.
Yes Yes - Replace the outdoor unit
Is the 2 way valve closed? Open the 2 way valve. PCB (main).
No
pressure sensor.
187
18. Disassembly and Assembly Instructions
WARNING
High Voltage are generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding
with repair work. Failure to heed this caution may result in electric shocks.
18.1 To Remove Front Plate and Top Plate
1 Remove 2 screw at the bottom to remove the Front Plate.

2 Remove 10 screw at the top to remove the Top Plate.
188
18.2 To Remove Pressure Gauge
2. Remove 4 screws to remove

the Connecting bar.
3. Use spanner to release nut

of Pressure Gauge.

the Particular Plate.
18.3 To Remove Remote Control

3. Remove 3 screws then take out the bottom case.
Claw
(2 places)
Insert the
driver and
slightly turn.
Flat-blade
screwdriver
Bottom
case Disconnect the
remote controller
wiring
1. Remove the top case from the bottom case. 2. Disconnect the Remote Controller wiring.
189
18.4 To Remove RCCB
2. Disconnect lead wires

(Black and White) from
the RCCB.
3. Remove screw to
remove the RCCB.
Control Board Cover

the Control Board Cover.
RCCB
18.5 To Remove Electronic Controller
2. Disconnect all connectors from

Sub PCB, CN-PWR2, CN-PWR3,
CN-COMM, CN-PWR4. Detach all wires,
WATER PUMP ZONE 3, MIXING VALVE,
WATER TEMP ZONE 2, ACL & ACN.
2. Disconnect all connectors from

main PCB, CN-FLWSN, CN-PUMP1,
CN-TH2, CN-TH1, CN-TH3, CN-OLP,
CN-L, CN-L2. Detach all wires,
REMOTE CONTROLLER, 3 WAY VALVE,
AC2-N2, G01, AC1-N1, DATA,
AC1-L3, G01 & G03.
190
18.6 To Remove Flow Switch and Air Purge Valve
6. Remove 2 retaining rings,
5. Detach the flow sensor lead wire. then remove the Flow Sensor.
5. Turn the Air Purge Valve

anti-clockwise then remove.
Air Purge Valve
When reinstall Flow Switch, ensure the arrow on the flow switch is parallel with the pipe shaft and is facing in
the direction of flow.
During reinstall Air Purge Valve.
Make sure plug is fully close

in clockwise direction.
Packing
Apply some water based grease
on packing surface before fix
with shut off valve.
18.7 To Remove Water Pump
1. Disconnect CN-PUMP2 from

electronic controller.
2. Remove 2 screws from the water pump.
191
18.8 To Remove Bottle Complete
1. Disconnect the connector CN-OLP1 from the
Electronic Controller and detached the lead
wire HT1-L3 (Red) and AC2-L3 (Black).
2. Remove Air Purge Valve.
3. Disconnect 2 pipe connection.
4. Remove 2 screw from bracket.
18.9 To Remove Water Filter

Water Filter Set to
“CLOSE”.
Filter

Water Filter Set to
“CLOSE”.
Retaining ring
192
19. Technical Data
19.1 Operation Characteristics
19.1.1 WH-ADC0309H3E5B WH-UD03HE5-1
Heating Characteristics at Different Outdoor Air Temperature
Condition
Outdoor air temperature : 7°C (DBT), 6°C (WBT)
Indoor water inlet temperature : 30°C
Indoor water outlet temperature : 35°C
Piping length : 7 m
5.000
4.400
Capacity ( kW )
3.800
3.200
2.600
2.000
-15 -11 -7 -3 1 5 9 13 17 21 25
1.400
1.200
Input Power (kW)
1.000
0.800
0.600
0.400
-15 -11 -7 -3 1 5 9 13 17 21 25
193
Cooling Characteristics at Different Outdoor Air Temperature
Condition
Outdoor air temperature : 35°C (DBT), -°C (WBT)
Piping length : 7 m
3.400
3.200
Capacity (kW)
3.000
2.800
2.600
2.400
18 21 24 27 30 33 36 39 42 45
1.200
1.040
Input Power (kW)
0.880
0.720
0.560
0.400
18 21 24 27 30 33 36 39 42 45
194
Condition
Piping length : 7 m
4.400
4.200
Capacity (kW)
4.000
3.800
3.600
3.400
18 21 24 27 30 33 36 39 42 45
1.200
1.080
Input Power (kW)
0.960
0.840
0.720
0.600
18 21 24 27 30 33 36 39 42 45
195
Condition
Piping length : 7 m
3.800
3.640
Capacity (kW)
3.480
3.320
3.160
3.000
18 21 24 27 30 33 36 39 42 45
1.000
0.880
Input Power (kW)
0.760
0.640
0.520
0.400
18 21 24 27 30 33 36 39 42 45
196
Heating Characteristics at Different Piping Length
Condition
Piping length : 7 m
3.300
3.240
Capacity (kW)
3.180
3.120
3.060
3.000
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
0.700
0.680
Input Power （kW)
0.660
0.640
0.620
0.600
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
197
Cooling Characteristics at Different Piping Length
Condition
Piping length : 7 m
3.400
3.280
Capacity (kW)
3.160
3.040
2.920
2.800
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
1.100
1.060
Input Power (kW)
1.020
0.980
0.940
0.900
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
198
Condition
Piping length : 7 m
5.100
4.900
Capacity (kW )
4.700
4.500
4.300
4.100
-15 -11 -7 -3 1 5 9 13 17 21 25
1.95 0
1.72 0
Input Power (kW)
1.49 0
1.26 0
1.03 0
0.80 0
-15 -11 -7 -3 1 5 9 13 17 21 25
199
Condition
Piping length : 7 m
5.200
4.800
Capacity (kW)
4.400
4.000
3.600
3.200
18 21 24 27 30 33 36 39 42 45
1.800
1.600
Input Power (kW)
1.400
1.200
1.000
0.800
18 21 24 27 30 33 36 39 42 45
200
Condition
Piping length : 7 m
6.400
5.920
Capacity (kW)
5.440
4.960
4.480
4.000
18 21 24 27 30 33 36 39 42 45
1.700
1.540
Input Power (kW)
1.380
1.220
1.060
0.900
18 21 24 27 30 33 36 39 42 45
201
Condition
Piping length : 7 m
5.800
5.520
Capacity (kW)
5.240
4.960
4.680
4.400
18 21 24 27 30 33 36 39 42 45
1.600
1.440
Input Power (kW)
1.280
1.120
0.960
0.800
18 21 24 27 30 33 36 39 42 45
202
Condition
Piping length : 7 m
5.200
5.080
Capacity (kW)
4.960
4.840
4.720
4.600
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
1.100
1.080
Input Power （kW)
1.060
1.040
1.020
1.000
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
203
Condition
Piping length : 7 m
5.00 0
4.80 0
Capacity (kW)
4.60 0
4.40 0
4.20 0
4.00 0
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
1.70 0
1.68 0
Input Power (kW)
1.66 0
1.64 0
1.62 0
1.60 0
3 4 5 6 7 8 9 10 11 12 13 14 15
Piping Length (m)
204
Condition
Piping length : 7 m
9.000
8.000
Capacity (kW )
7.000
6.000
5.000
4.000
-15 -11 -7 -3 1 5 9 13 17 21 25
2.500
2.100
Input Power (kW)
1.700
1.300
0.900
0.500
-15 -11 -7 -3 1 5 9 13 17 21 25
205
Condition
Piping length : 7 m
8.000
7.000
Capacity (kW )
6.000
5.000
4.000
3.000
16 19 22 25 28 31 34 37 40 43
5.000
4.000
Input Power (kW)
3.000
2.000
1.000
0.000
16 19 22 25 28 31 34 37 40 43
206
Condition
Piping length : 7 m
10.000
9.000
Capacity (kW)
8.000
7.000
6.000
5.000
16 19 22 25 28 31 34 37 40 43
5.000
4.000
Input Power (kW)
3.000
2.000
1.000
0.000
16 19 22 25 28 31 34 37 40 43
207
Condition
Piping length : 7 m
8.000
7.000
Capacity (kW )
6.000
5.000
4.000
3.000
16 19 22 25 28 31 34 37 40 43
5.000
4.000
Input Power (kW)
3.000
2.000
1.000
0.000
16 19 22 25 28 31 34 37 40 43
208
Condition
Piping length : 7 m
9.000
8.000
Capacity (kW)
7.000
6.000
5.000
4.000
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
3.000
2.500
Input Power （kW)
2.000
1.500
1.000
0.500
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
209
Condition
Piping length : 7 m
6.500
6.000
Capacity (kW )
5.500
5.000
4.500
4.000
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
2.500
2.400
Input Power (kW )
2.300
2.200
2.100
2.000
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
210
Condition
Piping length : 7 m
10.000
9.000
Capacity ( kW )
8.000
7.000
6.000
5.000
-15 -11 -7 -3 1 5 9 13 17 21 25
3.500
3.000
Input Power (kW)
2.500
2.000
1.500
1.000
-15 -11 -7 -3 1 5 9 13 17 21 25
211
Condition
Piping length : 7 m
9.000
8.000
Capacity (kW )
7.000
6.000
5.000
4.000
16 19 22 25 28 31 34 37 40 43
5.000
4.000
Input Power (kW )
3.000
2.000
1.000
0.000
16 19 22 25 28 31 34 37 40 43
212
Condition
Piping length : 7 m
11.000
10.000
Capacity (kW)
9.000
8.000
7.000
6.000
16 19 22 25 28 31 34 37 40 43
5.000
4.000
Input Power (kW)
3.000
2.000
1.000
0.000
16 19 22 25 28 31 34 37 40 43
213
Condition
Piping length : 7 m
9.000
8.000
Capacity (kW)
7.000
6.000
5.000
4.000
16 19 22 25 28 31 34 37 40 43
5.000
4.000
Input Power (kW)
3.000
2.000
1.000
0.000
16 19 22 25 28 31 34 37 40 43
214
Condition
Piping length : 7 m
11.000
10.000
Capacity (kW)
9.000
8.000
7.000
6.000
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
3.500
3.000
Input Power （kW)
2.500
2.000
1.500
1.000
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
215
Condition
Piping length : 7 m
7.500
7.000
Capacity (kW )
6.500
6.000
5.500
5.000
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
3 .10 0
3 .00 0
Input Power (kW )
2 .90 0
2 .80 0
2 .70 0
2 .60 0
3 6 9 12 15 18 21 24 27 30
Piping Length (m)
216
19.2 Heating Capacity Table
Water Out (°C) 30 35 40 45 50 55

Input Input Input Input Input Input
Capacity Capacity Capacity Capacity Capacity Capacity
Outdoor Air (°C) Power Power Power Power Power Power
(W) (W) (W) (W) (W) (W)
(W) (W) (W) (W) (W) (W)
-15 3200 1260 3200 1390 3100 1520 3000 1640 2800 1780 2750 1920
-7 3200 1080 3200 1190 3200 1340 3200 1480 3200 1670 3200 1860
2 3200 820 3200 900 3200 1030 3200 1160 3200 1330 3200 1490
7 3200 580 3200 640 3200 770 3200 890 3200 1050 3200 1200
16 3200 500 3200 550 3200 640 3200 720 3200 860 3200 990
25 3200 420 3200 460 3200 550 3200 630 3200 730 3200 820
Water Out (°C) 30 35 40 45 50 55

Input Input Input Input Input Input
Capacity Capacity Capacity Capacity Capacity Capacity
Outdoor Air (°C) Power Power Power Power Power Power
(W) (W) (W) (W) (W) (W)
(W) (W) (W) (W) (W) (W)
-15 4200 1750 4200 1940 3800 1960 3400 1980 3200 2050 3000 2120
-7 4200 1460 4200 1620 4000 1720 3800 1820 3700 1950 3550 2080
2 4200 1220 4200 1350 4200 1500 4200 1650 4150 1860 4100 2070
7 5000 970 5000 1080 5000 1280 5000 1480 5000 1680 5000 1890
16 5000 830 5000 920 5000 1150 5000 1380 5000 1530 5000 1680
25 5000 740 5000 820 5000 1020 5000 1220 5000 1350 5000 1490
Water Out (°C) 35 40 45 50 55

Capacity Input Power Capacity Input Power Capacity Input Power Capacity Input Power Capacity Input Power
Outdoor Air (°C)
(W) (W) (W) (W) (W) (W) (W) (W) (W) (W)
-15 4600 1980 4600 2190 4600 2400 4550 2630 4500 2860
-7 5150 1920 5075 2140 5000 2360 4900 2450 4800 2540
2 6550 1960 6575 2290 6600 2620 6300 2815 6000 3010
7 7000 1570 7000 1835 7000 2100 6900 2345 6800 2590
25 7000 970 6740 1140 6480 1310 6240 1430 6000 1550
Water Out (°C) 35 40 45 50 55

Capacity Input Power Capacity Input Power Capacity Input Power Capacity Input Power Capacity Input Power
Outdoor Air (°C)
(W) (W) (W) (W) (W) (W) (W) (W) (W) (W)
-15 5900 2660 5650 2820 5400 2980 5200 3080 5000 3180
-7 5900 2340 5850 2610 5800 2880 5800 2980 5800 3080
2 6700 2140 6650 2380 6600 2620 6300 2815 6000 3010
7 9000 2180 9000 2485 9000 2790 8950 3245 8900 3700
25 9000 1260 8660 1475 8320 1690 8030 1850 7740 2010
217
19.3 Cooling Capacity Table
Water Out (°C) 7 14 18

Outdoor Air (°C) Capacity (W) Input Power (W) Capacity (W) Input Power (W) Capacity (W) Input Power (W)
18 2400 420 4400 730 3700 490
25 3200 730 4100 860 3500 590
35 3200 1040 3900 1070 3300 740
43 2900 1200 3500 1200 3000 880

18 4500 890 5000 900 5700 900
25 5000 1430 6300 1500 5400 1060
35 4500 1670 5500 1680 5000 1330
43 3300 1530 4100 1520 4400 1530

16 4800 800 7200 1160 6000 1130
25 7000 1900 8470 1780 6000 1270
35 6000 2280 6600 2480 6000 1680
43 4850 2650 6000 2820 4800 1980

16 5400 1000 8400 1620 7000 1610
25 7850 2400 10200 2460 7000 1770
35 7000 2880 7600 3200 7000 2150
43 5200 2850 6990 3840 5600 2550
218
20. Exploded View and Replacement Parts List
20.1 Indoor Unit
O/I 52 O/I 53 O/I 54
32
O/I 55 O/I 56
43
34
I/I 40 I/I 57
35
33
31
37
29 36 39
38
30
28
41
45
42
47
46
21
48
44
49 1
Note:
 The above exploded view is for the purpose of parts disassembly and replacement.
 The non-numbered parts are not kept as standard service parts.
219
27
9
5
12
20
17 15 25
10
18 51
13 14
16
26
22 11
19
4
24 23
7 3 50
Note:
220
SAFETY NO. DESCRIPTION QTY. WH-ADC0309H3E5B REMARK
1 CHASSIS-COMPLETE 1 ACXD50C00250
2 DRAIN VALVE 1 CWB65C1026 O
3 PRESSURE AND TEMP RELIEF VALVE (TANK) 1 ACXB62-00110 O
4 SENSOR CO. (TANK TEMP CN-TH2) 1 CWA50C3257 O
5 FILTER COMPLETE 2 CWB51C1021
6 BASE PAN (HEATER) 1 ACXD52-00260
7 PURGE PLUG 4 CWB821027 O
8 HOT WATER COIL-COMPLETE 1 ACXB90C00170
9 RECEIVER 1 CWB141073
10 CHECK VALVE 1 ACXB03-00040
11 WATER PUMP 1 CWB532116 O
12 WATER PUMP (ZONE 2) 1 CWB532108 O
13 LEAD WIRE FOR WATER PUMP 1 ACXA60C05360
14 FERRITE CORE 1 CWA431122 O
15 AIR PURGE VALVE 1 ACXB62-00130 O
16 HEATER ASS'Y 1 ACXA34K00070
17 SOUND PROOF MATERIAL 1 ACXG30-00680
18 THERMOSTAT 2 CWA151074 O
19 PRESSURE RELIEF VALVE 1 CWB621136 O
20 FLOW SWITCH 1 CWB621137 O
21 PRESSURE GAUGE 1 CWB070003
22 3 WAY VALVE (WATER) 1 ACXB62-00090
23 FLARE NUT (5/8) 1 CWT251064
24 FLARE NUT (1/4) 1 CWT251063
25 SENSOR-CO. (TEMP SENSOR ZONE 2) 1 ACXA50C00640
26 SENSOR-CO. (WATER IN OUT, REF TEMP SENSOR CN-TH1) 1 ACXA50C00650 O
27 SENSOR-CO. (HEX WATER OUTLET TEMP CN-TH3) 1 ACXA50C00660 O
28 CABINET SIDE PLATE ( R ) 1 ACXE04-00400A
29 CABINET SIDE PLATE ( L ) 1 ACXE04-00390A
30 CABINET REAR PLATE 1 ACXE02-00070
31 HANDLE 2 CWE161014
32 CONTROL BOARD 1 ACXH10-00710
33 ELECTRONIC CONTROLLER-MAIN 1 ACXA73C07440 O
34 ELECTRONIC CONTROLLER-SUB 1 ACXA73-04220 O
35 REACTOR 1 G0C103Z00003 O
36 RESIDUAL CURRENT-CIRCUIT BREAKER 2 K5KYYAY00003 O
37 TERMINAL BOARD ASSY (1, 2, 3) 1 CWA28K1217 O
38 TERMINAL BOARD ASSY (A, B) 1 CWA28K1238 O
39 HOLDER-P.S. CORD 3 CWH31103
40 INSTALLATION INSTRUCTION 1 CWF616540
41 REMOTE CONTROL COMPLETE 1 CWA75C4681 O
42 LEAD WIRE FOR REMOTE CONTROL 1 ACXA60C04350
43 CABINET TOP PLATE 1 ACXE03K00030
44 CABINET FRONT PLATE 1 ACXE06-00030A
45 PANASONIC BADGE 1 CWE375343
46 DECORATION BASE ASS'Y 1 CWE35K1285
47 ACCESSORY-CO. (DECORATION BASE ASS'Y) 1 CWH82C2174
221
SAFETY NO. DESCRIPTION QTY. WH-ADC0309H3E5B REMARK
48 ACCESSORY ADJUSTABLE FEET 1 CWH82C2112
49 ACCESSORY CO. (DRAIN ELBOW) 1 CWG87C900
50 REDUCING ADAPTER 1 CWT27C1008
51 MIXING VALVE 1 ACXB62-00120 O
52 OPERATING INSTRUCTION 1 ACXF55-03240
57 INSTALLATION INSTRUCTION 1 ACXF60-03170
Note:
 All parts are supplied from PAPAMY, Malaysia (Vendor Code: 00029488) except ( * ).
 “O” marked parts are recommended to be kept in stock.
222
20.2 Outdoor Unit
20.2.1 WH-UD03HE5-1 WH-UD05HE5-1
42
13
31
42
40 14
32
43
34
7
8
11
46
33
35
10
28
12
5
39
48
41 29
6 36
25 15
16
44
27
26 20
37
21
45
3 24
4 18
2 19
30
38
22 23 47
1
17
48
Note:
223
<WH-UD03HE5-1 WH-UD05HE5-1>
SAFETY REF. NO. DESCRIPTION & NAME QTY. WH-UD03HE5-1 WH-UD05HE5-1 REMARK
1 CHASSIS ASS'Y 1 CWD52K1317 ←
2 ANTI - VIBRATION BUSHING 3 CWH50077 ←
3 COMPRESSOR 1 5RD132XBE21 ← O
4 NUT - COMPRESSOR MOUNT 3 CWH561096 ←
5 CRANKCASE HEATER 1 CWA341044 ←
6 SOUND PROOF MATERIAL 1 CWG302762 ←
7 BRACKET FAN MOTOR 1 CWD541167 ←
8 FAN MOTOR, DC 40W 3PH 1 ARS6411AC ← O
9 SCREW - BRACKET FAN MOTOR 2 CWH551217 ←
10 SCREW - FAN MOTOR MOUNT 4 CWH55252J ←
11 PROPELLER FAN ASSY 1 CWH03K1066 ←
12 NUT - PROPELLER FAN 1 CWH56053J ←
13 CONDENSER COMPLETE 1 CWB32C4240 ←
14 MANIFOLD TUBE ASS'Y (CAP TUBE) 1 CWT07K1831 ←
15 4-WAYS VALVE 1 CWB001063 ←
16 HIGH PRESSURE SENSOR CN-HPS 1 CWA501463 ← O
18 STRAINER 2 CWB11094 ←
19 DISCHARGE MUFFLER (1) 1 CWB121065 ←
20 DISCHARGE MUFFLER (2) 1 CWB121063 ←
21 HOLDER - SENSOR 1 CWH32075 ←
22 HOLDER - COUPLING 1 CWH351233 ←
24 EXPANSION VALVE 1 CWB051016J ← O
25 SENSOR - CO. (DISCHARGE TEMP CN-DIS) 1 CWA50C2656 ← O
26 TERMINAL COVER 1 CWH171039A ←
27 NUT - TERMINAL COVER 1 CWH7080300J ←
28 SOUND - PROOF BOARD 1 CWH151345 ←
29 REACTOR 1 G0C193J00016 ← O
30 SENSOR - CO. (COMPRESSOR TEMP CN-TANK) 1 CWA50C2894 ← O
SENSOR - CO. (OUTDDOR AIR & PIPING TEMP
31 1 CWA50C2893 ← O
CN-TH1)
32 SENSOR - CO. (EVA EXIT TEMP CN-TH3) 1 CWA50C3374 ←
33 TERMINAL BOARD ASS'Y (1, 2, 3) 1 CWA28K1036J ← O
34 ELECTRONIC CONTROLLER - MAIN 1 ACXA73C07710R ACXA73C07720R O
35 PLATE - C.B.COVER 1 CWH131470 ←
36 V-COIL COMP. (4 WAY VALVE) 1 CWA43C2431 ← O
37 V-COIL CO. (EXPANSION VALVE) 1 ACXA43C00460 ← O
38 HOLDER - SENSOR 3 CWH32143 ←
39 CABINET SIDE PLATE CO. 1 ACXE04C00280 ←
40 CABINET SIDE PLATE (L) 1 CWE041616A ←
41 CABINET FRONT PLATE-CO. 1 ACXE06C00010 ←
42 CABINET TOP PLATE 1 CWE031148A ←
43 CONTROL BOARD COVER 1 CWH131473 ←
44 CONTROL BOARD COVER - COMPLETE 1 CWH13C1253 ←
45 SOUND PROOF MATERIAL (COMP - BODY) 1 ACXG30-00020 ←
46 SOUND PROOF MATERIAL (COMP - TOP) 1 CWG302630 ←
47 SOUND PROOF MATERIAL (530 mm × 180 mm) 1 CWG302788 ←
48 ACCESSORY COMP. (DRAIN ELBOW) 1 CWG87C900 ←
Note:
 All parts are supplied from PAPAMY, Malaysia (Vendor Code: 00029488).
224
20.2.2 WH-UD07HE5-1 WH-UD09HE5-1
41
42
32
19
33
34 22
44 35
40
36
38 37
44
16
39
28
47
43
44 1
46 52 51
Note:
225
15
10
17
19
14 12
8
18
3
49
21
11
45
20
48
31
30
5 29
5
2
5
6
6 6
13
4
9
Note:
226
23
27
25
50
24
26
Note:
227
<WH-UD07HE5-1 WH-UD09HE5-1>
1 BASE PAN ASS’Y 1 CWD52K1294 ←
2 COMPRESSOR 1 5KD240XCC21 ← O
3 CRANKCASE HEATER 1 CWA341043 ←
4 BUSHING - COMPRESSOR MOUNT 3 CWH50055 ←
5 NUT-COMPRESSOR MOUNT 3 CWH561049 ←
6 GASKET FOR TERMINAL COVER 3 CWB811017 ←
7 CONDENSER COMPLETE 1 CWB32C2846 ←
8 TUBE ASSY (CAP. TUBE) 1 CWT07K1547 ←
9 3-WAYS VALVE (GAS) 1 CWB011251 ← O
10 4-WAYS VALVE 1 CWB001026J ← O
11 HIGH PRESSURE SENSOR (CN-HPS) 1 CWA501463 ←
12 DISCHARGE MUFFLER 1 CWB121013 ←
13 2-WAYS VALVE 1 CWB021330 ← O
14 SOUND PROOF MATERIAL 1 ACXG30-00620 ←
15 SOUND PROOF MATERIAL 1 CWG302246 ←
16 SOUND PROOF BOARD 1 CWH151429 ←
17 V-COIL COMPLETE (4-WAY VALVE) 1 CWA43C2169J ← O
18 V-COIL COMPLETE (EXPANSION VALVE) 1 CWA43C2342 ← O
19 SENSOR-CO. (OUTDOOR PIPE TEMP) 1 CWA50C2652 ← O
20 SENSOR-CO. (DISCHARGE TEMP) 1 CWA50C2528 ← O
21 SENSOR-CO. (EVA EXIT TEMP) 1 CWA50C3379 ← O
22 CABINET REAR PLATE - COMPLETE 1 ACXE02C00010 ←
23 CONTROL BOARD CASING 1 CWH10K1150 ←
24 TERMINAL BOARD ASS’Y 1 CWA28K1198 ← O
25 ELECTRONIC CONTROLLER-CAPACITOR 1 CWA746184 ← O
26 ELECTRONIC CONTROLLER - NF 1 CWA747839 ← O
27 ELECTRONIC CONTROLLER (MAIN) 1 ACXA73C07730R ACXA73C07740R O
28 REACTOR 2 G0C592J00005 ← O
29 SENSOR-CO. (COMP TEMP) 1 CWA50C2665 ← O
30 TERMINAL COVER 1 CWH171039A ←
31 NUT-TERMINAL COVER 1 CWH7080300J ←
32 FAN MOTOR BRACKET 1 CWD54K1052 ←
33 SCREW - FAN MOTOR BRACKET 2 CWH551040J ←
34 FAN MOTOR 1 EHDS80C60AC ← O
35 SCREW - FAN MOTOR MOUNT 4 CWH551323 ←
36 PROPELLER FAN ASSY 1 CWH00K1006 ←
37 NUT 1 CWH561092 ←
38 CABINET FRONT PLATE 1 CWE061118A ←
39 DISCHARGE GRILLE 1 CWE201073 ←
40 CABINET SIDE PLATE ASSY 1 CWE04K1019A ←
42 CABINET TOP PLATE CO. 1 CWE03C1095 ←
43 CABINET FRONT PLATE CO. 1 CWE06C1245 ←
44 HANDLE 3 CWE161008 ←
45 EXPANSION VALVE 1 CWB051029 ← O
46 PIPE COVER (FRONT) 1 CWD601074A ←
47 PIPE COVER (BACK) 1 CWD601075A ←
48 STRAINER 2 CWB111024 ←
49 HIGH PRESSURE SWITCH 1 CWA101013 ← O
50 ELECTRO MAGNETIC SWITCH 1 CWA001023 ← O
228
51 ACCESSORY - COMPLETE 1 CWH82C1839 ←
52 ACCESSORY CO. (DRAIN ELBOW) 1 CWG87C900 ←
Note:
 All parts are supplied from PAPAMY, Malaysia (Vendor Code: 00029488).
[PAPAMY] Printed in Malaysia

FW0718-5
229

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Order No: PAPAMY1607070CE

Air-to-Water Hydromodule + Tank

IMPORTANT SAFETY NOTICE

PRECAUTION OF LOW TEMPERATURE

© Panasonic Corporation 2016.

12. Operation and Control .....................................86 16. Maintenance Guide........................................ 130

 The items to be followed are classified by the symbols:

Item Unit Indoor Unit

Maximum Working Heat / Cool Bar 3.0

Item Unit Indoor Unit

Maximum Working Heat / Cool Bar 3.0

Item Unit Indoor Unit

Maximum Working Heat / Cool Bar 3.0

Item Unit Indoor Unit

Maximum Working Heat / Cool Bar 3.0

 Long Installation Piping

 Easy to use control panel

 A-class energy efficiency pump

 Improved deice cycle

Cross key buttons

3 Temperature of each zone

1 Scroll with and to select the language.

2 Press to confirm the selection.

Setting the clock

2 Press to confirm the selection.

3 Use and to select year, month, day,

4 Once the time is set, time and day will appear

Force DHW Powerful Quiet Force Heater

Weekly Timer Force Defrost Error Reset R/C Lock

2 Use to select menu.

3 Press to turn on/off the select menu.

4.1.4 Menus (For user)

Select menus and determine settings according to the system

To display <Main Menu>:

Menu Default Setting Setting Options / Display

1.2 Holiday timer

Select and retrieve

2.3 Error history

3.4 Backlight intensity

3.5 Clock format

3.6 Date & Time

Year / Month / Day / Hour / Min

Menu Default Setting Setting Options / Display

5 Installer setup System setup

5.2 Zone & Sensor

5.3 Heater capacity

5.6 Alternative outdoor sensor

5.8 External error signal

5.9 Demand control

Capacity (1) & (2) of

5.11 External compressor SW

5.12 Circulation liquid

5.14 Force heater

6 Installer setup Operation setup

Heat / *1, *2 Cool / Auto / Tank

Water temp. for heating ON

Water temp. for heating ON Compensation curve

• Min. ~ Max. range is conditional as follows:

Set T for heating

Outdoor temp. for heater ON

Heat / 1, 2 Cool / Auto / Tank

6.2 1, 2 Cool

Example: For UD03E5