(PAPAYA 3D) Technical Manual Eng Ver 1.5 - CE 2460

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Combination Imaging System

&

Technical Manual
2017.9.13 Document Ver.1.5

Copyrightⓒ2015 by GENORAY Co.,Ltd. All Rights Reserved


Table of contents

Table of contents

1. Introduction and safety related article ..................................................................................................... 4


1.1 Introduction ............................................................................................................................................................................................................................... 4
1.2 Cleaning and environment for using ....................................................................................................................................................................................... 5
1.3 Symbols used in product .......................................................................................................................................................................................................... 6
1.3 Composition of PAPAYA3D........................................................................................................................................................................................................ 7
1.3.1 PAPAYA 3D ........................................................................................................................................................................................................................ 7
1.3.2 PAPAYA 3D PLUS .............................................................................................................................................................................................................. 7
1.3.2 Item of organizing ........................................................................................................................................................................................................... 8

2. Function check ................................................................................................................................................... 9


2.1 Rotating part shift and reversion test...................................................................................................................................................................................... 9

3. Diagram.............................................................................................................................................................. 12
3.1 TOTAL BLOCK DIAGRAM ......................................................................................................................................................................................................... 12
3.2 CT PWR B/D.............................................................................................................................................................................................................................. 18
3.3 LIFT CONTROL B/D .................................................................................................................................................................................................................. 19
3.4 MAIN CONTROL B/D ............................................................................................................................................................................................................... 20
3.5 BOARD CONTROL COLLIMATOR ............................................................................................................................................................................................ 21
3.6 SENSOR LED B/D...................................................................................................................................................................................................................... 22
3.7 DRIVER B/D .............................................................................................................................................................................................................................. 23
3.8 DRIVER SUB B/D ...................................................................................................................................................................................................................... 25
3.9 BOARD CONTROL CHINREST.................................................................................................................................................................................................. 27
3.10 SECOND COLLIMATOR B/D .................................................................................................................................................................................................. 28
3.11 BOARD INTERFACE LAN SWITCH......................................................................................................................................................................................... 29
3.12 Ceph Control B/D .................................................................................................................................................................................................................. 30
3.13 LED B/D................................................................................................................................................................................................................................... 31

4. Spare parts ........................................................................................................................................................ 32


4.1Chinerest.................................................................................................................................................................................................................................... 32
4.2 Lift & Column ........................................................................................................................................................................................................................... 35
4.3 Gantry ....................................................................................................................................................................................................................................... 37
4.4 Driving ....................................................................................................................................................................................................................................... 40
4.5 Cephalo ..................................................................................................................................................................................................................................... 43
4.6 Rare cover................................................................................................................................................................................................................................. 46

5. Trouble shooting, error messagesolutions&modification ................................................................ 48


5.1 Trouble shooting flow ............................................................................................................................................................................................................. 48
5.2 How to replace FUSE............................................................................................................................................................................................................... 50
5.3 Error message .......................................................................................................................................................................................................................... 51

PAPAYA 3D Technical Manual (ver 1.5) 2 / 150


Table of Contents

5.5 X-ray feedback data check...................................................................................................................................................................................................... 64


5.5.1 Tube potential (kVp) measurement............................................................................................................................................................................ 64
5.5.2 Tube current (mA) measurement ............................................................................................................................................................................... 64

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1. Introduction and safety related article

1. Introduction and safety related article


1.1 Introduction

 This manual is designed for your safe use and operation of PAPAYA3D&PAPAYA 3DPLUS, use this manual to
guide you. It must be used by a trained professional.

 The potential risk always exists when using X-ray products and electric medical equipments. All users should
be aware of the methods of use solutions in emergency conditions and other safety articles provided in this
manual.

 The user must acknowledge the appropriate ways to protect oneself from the potential danger that could
occur at any time, and be aware of the condition of the product that can cause danger.

Manufacturer, assembler, and importer have responsibility for safety and confident of this machine and
below matter.
- Guarantee authorized person only install, calibrate, and fix.

PAPAYA 3D Technical Manual (ver 1.5) 4 / 64


1. Introduction and safety related article

1.2 Cleaning and environment for using

Bite piece, patient support table, chin rest and temple support can be cleaned by alcohol soaked cotton. The
other surface including the control panel of the product must be cleaned gently by lightly wet, soft cotton. For
the operation and installation of this product, please avoid the categories listed below.

 Exposure to moisture

 Exposure to direct ray of lig

 Exposure to the space with dust

 Exposure in high dampness

 The environment which can cause problem on ventilation of product

 Exposure in atmosphere including sodium

 Exposure to chemicals harmful gas

During the use of the product, if there is a strong vibration at normal condition or in the places that exceed the
range of dampness or temperature below do not put the product nearby.

1) Environment for movement or Storage


- Temperature: -40°C ~ 70°C
- Relative humidity :10% ~ 100% RH (water drop due to humidity should not occur)
- Air pressure : 500 ~ 1100 hPa

2) Environment for using


- Temperature : 10°C ~ 40°C
- Relative humidity :30% ~ 75% RH (water drop due to humidity should not occur)

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1. Introduction and safety related article

1.3 Symbols used in product

Symbol Explanation

X-ray source assembly,


X-ray radiation

Refer to the user’s manual

Electric shock danger

WEEE Mark

Laser

Type B applied part

The CE symbol indicates that this product complies with the European
Directive for Medical Devices 93/42/ EEC as amended
by 2007/47/EC as a class IIb device.

This mark signifies information and instructions..

This mark signifies important cautions. It says the conditions and environments which can be
dangerous to patient and users.

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1. Introduction and safety related article

1.3 Composition of PAPAYA3D


1.3.1 PAPAYA 3D

1.3.2 PAPAYA 3D PLUS

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1. Introduction and safety related article

1.3.2 Item of organizing

12
11
13

11
5
5
15

14
4 6

9
7
8
10
10

No. Description No. Description


Hand switch (Exposure switch, Emergency stop
1) Fixed column 9)
switch)

2) Driving unit 10) Emergency stop switch

3) Rotating unit 11) State indication LED

4) X-ray Source assembly 12) Cephalo arm (PAPAYA 3D Plus)

5) Detector (Panoramic, CT) 13) Cephalo unit (PAPAYA 3D Plus)

6) Patient supporting area 14) 2nd Equipment’s control button (PAPAYA 3D Plus)

7) Equipment’s control button 15) Detector Ceph (PAPAYA 3D)

8) ON/OFF Switch

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2. Function check

2. Function check
2.1 Rotating part shift and reversion test

Likewise on picture below, the equipment’s downside switch is on, and the light is on atLED and display waiting
condition of the machine.

The unit needs few seconds to warm up before use.

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2. Function check

At machine, the power is inputted, and proceed TRIANA program at PC, and push exposure button and connect
to the machine OP program is on and start checking the machine.

Check of the machine is completed, and below screen appears on OP.

[OP Screen]

PAPAYA 3D Technical Manual (ver 1.5) 10 / 64


2. Function check

OP screen appears and by checking of machine’s normal operation, push the machine’s laser button ( ).
To check the machine’s rotating unit is working normally.

If rotating unit is not rotating, and by hands, turning rotating unit, and push laser button again( ).

Repeat the procedure above more than 2 times for check-ups.

If movement of rotating unit is not stopped after arriving at initial position, turn off the power and check
the error messages. Please contact technical support immediately if same problem occurs.

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3. Diagram

3. Diagram
3.1 TOTAL BLOCK DIAGRAM

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3. Diagram

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3. Diagram

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3. Diagram

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3. Diagram

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3. Diagram

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3. Diagram

3.2 CT PWR B/D

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3. Diagram

3.3 LIFT CONTROL B/D

1) Through CN406 connector, 24V is supplied. This power connected to Relay and DC-DC Converter.
2) Relay (K1) controlled to supply voltage to each PANO_CN1, CEPH_CN1 and ES_CN1
3) Through CAN Communication, MCU controls CN405 and connected LIFT

DC-DC CONVERTER

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3. Diagram

3.4 MAIN CONTROL B/D

1) Through FPGA, each motor and sensors permit to give signal.


2) Through MCU, RS232 and CAN communicate.
3) Through FPGA, LED SIGNAL is given a permission to give signal

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3. Diagram

3.5 BOARD CONTROL COLLIMATOR

1) According to the mode selection collimator motor control.


2) Laser operation by the communication.

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3. Diagram

3.6 SENSOR LED B/D

SENSOR LED B/D: By receiving signal from MAIN BOARD, and give permission to give signal to pano sensor part.

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3. Diagram

3.7 DRIVER B/D

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3. Diagram

PAPAYA 3D Technical Manual (ver 1.5) 24 / 64


3. Diagram

3.8 DRIVER SUB B/D

1) Driver sub B/D is a part of driver B/D. Their voltage consumption is decided by voltage changeof both ends. Compare
OCP_REF voltage and if the voltage is higher than setpoint, OCP LED1 turn on. VR1 might be set up to momentary
maximum voltage.
2) Driver type is Full bridge driver.
3) Driver B/D is operated as below TIMING chart

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3. Diagram

1) EP PWM CONTROL: Between EP_REF and EP_FB’s voltage difference, the frequency’s range need to be controlled, and
send signal (output) to EP_GATE1, EP_GATE2.
2) IP PWM CONTROL: Between IP_REF and IP_FB’s voltage difference, the frequency’s range need to be controlled, and
send signal (output) to IP_GATE1, IP_GATE2.
3) LEVER OVER: According to DRIVER B/D’s defect and TANK’s defect, FEEDBACK value that is higher than one area or
set-up value and send LEVER OVER signal to MAIN B/D.
4) VR2: Control PRE-HEAT COURVE

0.5V이하
5V

85KV 7mA 0.3SEC

PEAK PEAK
DECREASE INCREASE
VR2
DRV_SUB B/D
FRONT VIEW

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3. Diagram

3.9 BOARD CONTROL CHINREST

1) According to the mode selection X-axis and Z-axis Motor Control.


2) When the switching signal is the output signal for a signal associated with that LED.
3) The Laser operation of the laser when the pressed button.
4) Outputting a sound in proper conditions over a communication.

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3. Diagram

3.10 SECOND COLLIMATOR B/D

1) CN1 connector conveys each SW SIGNAL to Ceph Control B/D


2) CN1 connector shows LED SIGNAL which can show its condition depending on SW SIGNAL conveyed.

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3. Diagram

3.11 BOARD INTERFACE LAN SWITCH

1) Motor controls for moving the CT Detector in accordance with the mode selection.
2) Ethernet switch according to the mode selected.
3) Power supplied to each of the detectors.

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3. Diagram

3.12 Ceph Control B/D

1) Ap Sensor, Pa Sensor, Ear Sensor, Carpus SW, Headpin SW’s SIGNAL is detected.
2) Through CN207, Ceph Sen motor&Ceph Col motor control.

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3. Diagram

3.13 LED B/D

1) Conveyed voltage & SIGNAL show LED display by using photocoupler(SFH690ABT) and TR(MMBT3904).

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4. Spare parts

4. Spare parts
4.1Chinerest

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4. Spare parts

Chinrest

Description Q’ty
No. Photo
Part No. (piece)

SUPPORT
1-1 1
MP04H015

SUPPORT
1-2 1
MP04H016

BLOCK
1-3 1
MP07C058

SUPPORT
1-4 1
MP07C054

SUPPORT
1-5 1
MP07C059

HANDLE
1-6 1
MP07C053

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4. Spare parts

Chinrest

Description Q’ty
No. Photo
Part No. (piece)

BOARD CONTROL CHINREST


1-7 1
JP01B004

SWTICH EMERGENCY HOLDER


1-8 1
CG04N001

SWITCH EMERCENCY
1-9 1
CG04K005

BOARD INTERFACE CHINREST OP


1-10 1
JP01D015

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4. Spare parts

4.2 Lift & Column

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4. Spare parts

Lift & Column

Description Q’ty
No. Photo
Part No. (piece)

LIFT COLUMN
2-1 1
CG06A002

PSU
2-2 1
JG11A007

BOARD CONTROL LIFT


2-3 1
JP01B034

BOARD POWER TANK


2-4 1
JP01A014

NIOSE FILTER 20A


2-5 1
JG15A003

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4. Spare parts

4.3 Gantry

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4. Spare parts

Gantry

Description Q’ty
No. Photo
Part No. (piece)

BOARD DRIVER MAIN


3-1 1
JP01C016

TANK (TOSIBA)
3-2 1
FM02A012

BOARD CONTROL COLLIMATOR


3-3 1
JP01B002

ASSY SUB COLLIMATOR


3-4 1
FM03D001

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4. Spare parts

Gantry

Description Q’ty
No. Photo
Part No. (piece)

ASSY DUALRAY WIRE BOLDING


SM01F001

3-5 1

ASSY DUALRAY WIRE MOLDING


SM01F002

BOARD CONTROL EXTOR MAIN-P


1
JP01B052

3-6

SENSOR LINE I3 SENSOR


1
CG16B001

BOARD INTERFACE LAN SWITCH


3-7 1
JP01D005

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4. Spare parts

4.4 Driving

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4. Spare parts

Driving

Description Q’ty
No. Photo
Part No. (piece)

BOARD INTERFACE LED BOARD


4-1 1
JP01D019

BELT TIMING
4-2 1
MG12C003

MOTOR STEPPING
4-3 1
CG01C003

BELT TIMING
4-4 1
MG12C002

BELT TIMING
4-5 1
MG12C001

ASSY BEARING HOUSING


4-6 1
SM04A001

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4. Spare parts

Driving

Description Q’ty
No. Photo
Part No. (piece)

ASSY BEARING HOUSING


4-7 1
SM04A001

COUPLING
4-8 1
MG20A001

MOTOR STEPPING
4-9 1
CG01C004

BOARD CONTROL MAIN


4-10 1
JP01B036

HARNESS SIGNAL I3 PANCT LAN


4-11 1
JP02B298

HARNESS SIGNAL MAIN LAN


4-12 1
JP02B176

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4. Spare parts

4.5 Cephalo

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4. Spare parts

Cephalo

Description Q’ty
No. Photo
Part No. (piece)

5-1 NASSAL ASSY -

5-2 EAR POST ASSY -

SENSOR LINE I3 SENSOR


1
CG16B002

5-3

BOARD CONTROL EXTOR MAIN-C


1
JP01B050

BOARD CONTROL SECOND


5-4 COLLIMATOR 1
JP01B035

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4. Spare parts

Cephalo

Description Q’ty
No. Photo
Part No. (piece)

BOARD DRIVER CEPHLO


5-5 1
JP01C018

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4. Spare parts

4.6 Rare cover

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4. Spare parts

Rare cover

Description Q’ty
No. Photo
Part No. (piece)

TERMINAL BLOCK SCREW


6-1 1
JG07C003

HARNESS SIGNAL HANGER


6-2 1
JP02B177

HARNESS SIGNAL WARING


6-3 1
JP02B178

CONNECTOR MODULAR JACK


6-4 1
JG10J001

CABLE GRAND / PG13.5-Gray


6-5 1
CG99A002

HARNESS SIGNAL HANGER


6-6 1
JP02B177A

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5. Trouble shooting, error message solution & modification

5. Trouble shooting, error messagesolutions&modification


5.1 Trouble shooting flow

Power ON

Device ON 1) System check

N
Image normal 2) System check

3) Detector check

Device normal

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5. Trouble shooting, error message solution & modification

1) System check
- Is power of device turned on normally?
- Is LED turned on SMPS?
- OFF : Check ‘N’ Tab and ‘L’ Tab
- ON : Check +24Voltage on +24V Tab and RTN Tab
- Check FUSE in the Holder
- Check F1,F2 FUSE

2) Image check
- In case of No image on the screen
- Solution =>
① Check whether X-RAY generates normally with KV METER.
② Check the beam of X-RAY TANK by using a X-ray intensifying screen
③ Replace TANK ASS’Y & DRIVER B/D
④ Replace Detector

- In case of Dark image on the screen


- Solution
① Check whether X-RAY generates normally with KV METER.
② Replace TANK ASS’Y & DRIVER B/D
③ Replace Detector

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5. Trouble shooting, error message solution & modification

5.2 How to replace FUSE

Replace the fuse holder in using the ‘+’ driver.

F1,F2 FUSE rated


Model name :0326010.MXP
Model No. : 0326 Serise 250V 10A
MAKER : Little Fuse

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5. Trouble shooting, error message solution & modification

5.3 Error message

Below table is the list of error messages.

These messages are showed on main screen of operating panel when the user
uses the product inappropriately or the functions are not operated normally with
unknown reasons.

Code No. CODE-E001

Error message The kV figure is low.


- Make sure symptom after reboot.
Measure Check the symptom after reboot.
※ If the same symptoms occur, apply a service request.
1) - The output value is lower than the set kV.
Cause - The X-ray tube temperature is low.
- If the connector associated with the X-ray tube is connected incorrectly.
- Make sure the cables are damaged.
Temporary Solution
- Use the “ Ready “ function three times to warm up fully.
Permanent Solution - Change DRIVER B/D MONO TANK and Harness.

Code No. CODE-E002

Error message The kV figure is high.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
2) - The output value is higher than the set kV.
Cause
If the connector associated with the X-ray tube is connected incorrectly.
- Make sure the cables are damaged.
Temporary Solution
- Use the “ Ready “ function three times to warm up fully.
Permanent Solution - Change DRIVER B/D MONO TANK and Harness.

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5. Trouble shooting, error message solution & modification

Code No. CODE-E003

Error message The mA figure is low.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
- The output value is lower than the set mA
3)
Cause - The X-ray tube temperature is low.
- Incorrect connection of equipment internal harness.
- Make sure that the cables are damaged.
Temporary Solution
- Use the “ Ready “ function three times to warm up fully.
Permanent Solution - DRIVER B/D MONO TANK and Harness.

Code No. CODE-E004

Error message The mA figure is high.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
4) - The output value is higher than the set mA
Cause
- Incorrect connection of equipment internal harness.
- Make sure that the cables are damaged.
Temporary Solution
- Use the “ Ready “ function three times to warm up fully.
Permanent Solution - Change DRIVER B/D MONO TANK and Harness.

Code No. CODE-E005

Error message Imbalance of feedback ‘mA’(OCP)


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.

- Too much current flowing into the tank driver.


- The X-ray tube temperature is low.
5)
Cause - Incorrect connection of equipment internal harness.
- If the machine take an exposure of excessive X-ray.
- For failure due to static or noise.

- Make sure that the cables are damaged.


Temporary Solution
- Turn off the power and power on after 10 minutes.
Permanent Solution - Change DRIVER B/D MONO TANK and Harness.

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5. Trouble shooting, error message solution & modification

Code No. CODE-E006

Error message Imbalance of feedback ‘kV’(OVP)


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.

- Too much current flowing into the tank driver.


- The X-ray tube temperature is low.
6)
Cause - Incorrect connection of equipment internal harness.
- If the machine take an exposure of excessive X-ray.
- For failure due to static or noise.

- Make sure that the cables are damaged.


Temporary Solution
- Turn off the power and power on after 10 minutes.
Permanent Solution - Change DRIVER B/D MONO TANK and Harness.

Code No. CODE-E007

Error message The outside temperature of Tank is high.

Measure - Turn off the power and power on after 1 hour.

7) - With excessive exposure, outside temperature of Tank is higher than before.


Cause
- The Thermal switch is open.
- Make sure that the cables are damaged.
Temporary Solution
- Turn off the power and power on after 1 hour.
Permanent Solution - Change Harness and Sensor.

Code No. CODE-E008

Error message The outside temperature of Tank is high.


Measure - Turn off the power and power on after 1 hour.
- With excessive exposure, outside temperature of Tank is higher than before.
8) Cause
- The temperature sensor is measured high.
- Make sure that the cables are damaged.
Temporary Solution
- Turn off the power and power on after 1 hour.
Permanent Solution - Change DRIVER B/D MONO TANK and Harness.

Code No. CODE-E009

Error message During exposure, the exposure switches were released.


- If user don’t release exposure switch, check the symptom after reboot.
Measure
9) ※ If the same symptoms occur, apply a service request.
Cause - During exposure, the exposure switches were released.

Temporary Solution - Make sure the exposure switch related harness is connected.
Permanent Solution - If the harness doesn’t have problem, change the exposure switch.

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5. Trouble shooting, error message solution & modification

Code No. CODE-E010

Error message Overload at the axis of rotation of the Gantry.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
- The position value of the rotated position has been transferred, but if it has not
Cause
10) been found for one minute.
- Make sure axis of rotation, motor, encoder and sensor harness are connected.
Temporary Solution
- Check the tension and damage of the rubber belt on the axis.
- If there is no fault in the harness, replace the encoder.
Permanent Solution - If the belt tension is faulty, recalibrate the joint.
- Replace the belts if there are any breaks in the belt.

Code No. CODE-E011

Error message Overload at the Y axis of rotation of the Gantry.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
11)
- The position of Y axis value of the rotated position has been transferred, but if it
Cause
has not been found for one minute.
Temporary Solution - Make sure the Y axis of motor and sensor harness are connected.
Permanent Solution - If there is no fault in the harness, replace motor, harness and sensor.

Code No. CODE-E012

Error message Overload at the motion of Ceph sensor.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
12)
- The position of value for the Ceph sensor has been transferred, but if it has not
Cause
been found for one minute.
Temporary Solution - Make sure the sensor axis of motor and sensor harness are connected.

Permanent Solution - If there is no fault in the harness, replace motor, harness and sensor.

Code No. CODE-E013

Error message Overload at the motion of Ceph sensor.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
13)
- The second collimator position value has been transferred, but if it has not been
Cause
found for one minute.
Temporary Solution - Make sure the second collimator axis motor and sensor harness are connected.
Permanent Solution -If there is no fault in the harness, replace motor, harness and sensor.

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5. Trouble shooting, error message solution & modification

Code No. CODE-E014

Error message Overload at the motion of collimator.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
14)
-The first collimator position value has been transferred, but if it has not been found
Cause
for one minute.
Temporary Solution - Make sure the first collimator axis motor and sensor harness are connected.
Permanent Solution - If there is no fault in the harness, replace motor, harness and sensor.

Code No. CODE-E015

Error message The FPGA program has not been downloaded.


Measure - Apply for service.

Cause - If there is no FPGA program


15)
- Download the FPGA program.
Temporary Solution
- Change the main board.
- Download the FPGA program.
Permanent Solution
- Change the main board.
Code No. CODE-E016

Error message The exposure button is pressed continuously.

Measure - Apply for service.


16)
Cause - Exposure switch is pressed continuously.

Temporary Solution - Check exposure switch is pressed continuously.

Permanent Solution - Replace exposure switch.

Code No. CODE-E017

Error message There is no communication response from the Lift Board.

Measure - Apply for service.


17)
Cause - If communication with the lift driver board is not possible.

Temporary Solution - Make sure the harness is connected.

Permanent Solution - If there is no fault in the harness, replace the board.

Code No. CODE-E018

Error message There is no X-ray output response

Measure - Apply for service.


18)
Cause - If there is no IC response for main board x-ray output signature.

Temporary Solution - Change the main board.

Permanent Solution - Change the main board.

55 / 64 PAPAYA 3D Technical Manual (ver 1.5)


5. Trouble shooting, error message solution & modification

Code No. CODE-E019

Error message The X-ray output signal is different.

Measure - Apply for service.


19)
Cause - If there is a gap of the value for main board x-ray output signature.

Temporary Solution - Change the main board.

Permanent Solution - Change the main board.

Code No. CODE-E020

Error message There is no SD card.

Measure - Apply for service.


20)
Cause - If there is no SD card.

Temporary Solution - Ensure the SD card is plugged correctly.


Permanent Solution - If the SD card is plugged in, if the error occurred, replace SD card.

Code No. CODE-E021

Error message No voice files on SD card.

Measure - Apply for service.


21)
Cause - Voice files do not exist on SD card.

Temporary Solution - Read the SD card from the PC to the reader to see if it has any files.

Permanent Solution - Verify the SD card capacity is 0kB, then update the file

Code No. CODE-E022

Error message Rotation position for rotation is stopped.


- After confirming the collision with the patient, please be sure to retake it.
Measure
※ If the rotation is stopped without a collision, apply for service.
- During exposure, the rotation is interrupted by the person or object causing
22) Cause
the rotation to stop rotating.
- Please check whether the person or object is hit.
Temporary Solution
- Please retake an exposure without a patient.
- After checking connection of encoder, change the main board or encoder if
Permanent Solution
there is no fault..

Code No. CODE-E023

Error message The exposure program is not correct(Rotation axis)

Measure - Apply for service.


23)
Cause - If the exposure trail information is incorrect.

Temporary Solution - Please retake an exposure without a patient.

Permanent Solution - Re-set the PC program.

PAPAYA 3D Technical Manual (ver 1.5) 56 / 64


5. Trouble shooting, error message solution & modification

Code No. CODE-E024

Error message The exposure program is not correct(Y axis)

Measure Apply for service.


24) - If the exposure trail information is incorrect.
Cause
- If the Y axis of the rotating part is moved backwards or forwards too much.
Temporary Solution - Please retake an exposure without a patient.
Permanent Solution - Re-set the PC program.

Code No. CODE-E025

Error message The exposure program is not correct(Ceph sensor axis)

Measure - Apply for service.


25)
Cause - If the exposure trail information is incorrect.

Temporary Solution - Please retake an exposure without a patient.

Permanent Solution - Re-set the PC program.

Code No. CODE-E026

Error message The exposure program is not correct(Second Ceph sensor axis)

Measure - Apply for service.


26)
Cause - If the exposure trail information is incorrect.

Temporary Solution - Please retake an exposure without a patient.


Permanent Solution - Re-set the PC program.

Code No. CODE-E027

Error message The exposure program is not correct (First Collimator sensor axis)

Measure - Apply for service.


27)
Cause - If the exposure trail information is incorrect.

Temporary Solution - Please retake an exposure without a patient.

Permanent Solution - Re-set the PC program.

Code No. CODE-E028

Error message Overload at chin rest X axis movement.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
28)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Verify that the chinrest X axis motor, sensor harness is connected

Permanent Solution - If the harness has no fault, replace the motor, sensor

57 / 64 PAPAYA 3D Technical Manual (ver 1.5)


5. Trouble shooting, error message solution & modification

Code No. CODE-E029

Error message Overload at chin rest Z axis movement.

- Make sure symptom after reboot.


Measure
※ Apply for service./ If the same symptoms occur, apply a service request.
29)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Verify that the chinrest Z axis motor, sensor harness is connected

Permanent Solution - If the harness has no fault, replace the motor, sensor.

Code No. CODE-E030

Error message Overload at the upper collimator movement.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
30)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Check that the collimator Top Axis Motor, Sensor harness is connected.

Permanent Solution - If the harness has no fault, replace the motor, sensor.

Code No. CODE-E031

Error message Overload at the lower collimator movement.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
31)
- The position value has been transferred, but if it has not been found for one
Cause
minute.

Temporary Solution - Check that the collimator Bottom shaft motor, sensor harness is connected.

Permanent Solution - If the harness has no fault, replace the motor, sensor.

Code No. CODE-E032

Error message Overload at left collimator movement.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
32)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Check that the collimator Left Axis motor, sensor harness is connected

Permanent Solution - If the harness has no fault, replace the motor, sensor.

PAPAYA 3D Technical Manual (ver 1.5) 58 / 64


5. Trouble shooting, error message solution & modification

Code No. CODE-E033

Error message Overload at right collimator movement.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
33)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Check that the collimator Right Axis motor, sensor harness is connected

Permanent Solution - If the harness has no fault, replace the motor, sensor.

Code No. CODE-E034

Error message Overload at the sensor rotation axis.


- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
34)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Verify that the sensor rotation shaft motor, sensor harness is connected.
Permanent Solution - If the harness has no fault, replace the motor, sensor.

Code No. CODE-E035

Error message Overload at the FR laser movement.

- Make sure symptom after reboot.


Measure
※ If the same symptoms occur, apply a service request.
35)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Check the FR laser shaft motor, sensor harness connections.

Permanent Solution - If the harness has no fault, replace the motor, sensor.

Code No. CODE-E036


Error message The CT sensor vertical movement has been overloaded.
- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
36)
- The position value has been transferred, but if it has not been found for one
Cause
minute.
Temporary Solution - Check if the Sensor vertical shaft motor, sensor harness are connected.
Permanent Solution - If the harness has no fault, replace the motor, sensor.

59 / 64 PAPAYA 3D Technical Manual (ver 1.5)


5. Trouble shooting, error message solution & modification

Code No. CODE-E037

Error message The door of the shield room is opened.

Measure - Close the door of the shield room.

Cause - If the shield room door is opened.


37)
Temporary Solution - Close the door of the shield room.

- Close the door of the shield room.


Permanent Solution
- If there is same symptom after closing the door, apply for service.

Code No. CODE-E038

Error message The firmware version is incompatible.

Measure - Apply for service.

- When checking the firmware version of each board used by equipment,


Cause
incompatible version is installed.
38)
- Check the firmware version of each board.
Temporary Solution If an incompatible firmware is installed,
Upgrade to compatible firmware

- If an incompatible firmware is installed,


Permanent Solution
Upgrade to compatible firmware

Code No. CODE-E039

Error message During initialization of equipment, rotation of rotation part was aborted.

- After checking the collision with an object, switch off and on the
Measure equipment.
39)
※ If the same symptoms occur, apply a service request.

Cause - During equipment initialization, the rotation is stopped by an object.

- Please check if there is collision with a person or an object.


Temporary Solution
- Please reboot.

PAPAYA 3D Technical Manual (ver 1.5) 60 / 64


5. Trouble shooting, error message solution & modification

 Error message

Code No. CODE-W001

Error message The door of the shield room is opened.

- Close the door of the shield room.


Measure
※ If the shield room door is opened during exposure.
1)
Cause If the shield room door is opened during exposure.

Temporary Solution Closer the shield room door.

Permanent Solution If there is same symptom after closing the door, apply for service. Apply for service.

Code No. CODE-W002

Adjustment of motor value for chin rest board is required.


Error message
chin rest X axis motor value exceeded the limit.
- Make sure symptom after reboot.
Measure
2) ※ If the same symptoms occur, apply a service request.

Cause - If the chin rest of X axis motor exceeds the maximum movement position.

Temporary Solution - Check the records of OP.

Permanent Solution Modify the limit value of the chin rest of X axis motor.

Code No. CODE-W002

Adjustment of motor value for chin rest board is required.


Error message
The chin rest Z axis motor value exceeded the limit.
- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
3)
Cause - If the chin rest of Z axis motor exceeds the maximum movement position.

Temporary Solution - Check the records of OP.

Permanent Solution - Modify the limit value of the chin rest of Z axis motor.

61 / 64 PAPAYA 3D Technical Manual (ver 1.5)


5. Trouble shooting, error message solution & modification

Code No. CODE-W003


Adjustment of motor value for collimator board is required.
Error message
The motor value of upper collimator exceeded the limit.
- Make sure symptom after reboot.
Measure
※ If the same symptoms occur, apply a service request.
4)
Cause - If the upper collimator motor exceeds the maximum movement position.

Temporary Solution - Check the records of OP.

Permanent Solution - Modify the limit value of the upper collimator motor.

Code No. CODE-W003


Adjustment of motor value for collimator board is required.
Error message
The motor value of under collimator exceeded the limit.
- Make sure symptom after reboot.
Measure
5) ※ If the same symptoms occur, apply a service request.

Cause - If the under collimator motor exceeds the maximum movement position.

Temporary Solution -Check the records of OP.

Permanent Solution - Modify the limit value of the under collimator motor.

Code No. CODE-W003


Adjustment of motor value for collimator board is required.
Error message
The motor value of left side collimator exceeded the limit.
- Make sure symptom after reboot.
Measure
6) ※ If the same symptoms occur, apply a service request.
Cause - If the left side collimator motor exceeds the maximum movement position.

Temporary Solution - Check the records of OP.

Permanent Solution - Modify the limit value of the left side collimator motor.

PAPAYA 3D Technical Manual (ver 1.5) 62 / 64


5. Trouble shooting, error message solution & modification

Code No. CODE-W003


Adjustment of motor value for collimator board is required.
Error message
The motor value of right side collimator exceeded the limit.
- Make sure symptom after reboot.
Measure
7) ※ If the same symptoms occur, apply a service request.
Cause - If the right side collimator motor exceeds the maximum movement position.

Temporary Solution - Check the records of OP.

Permanent Solution - Modify the limit value of the right side collimator motor.

Code No. CODE-W004

Adjustment of the vertical motor value for detector is required.


Error message
The vertical motor value of detector exceeded the limit.
- Make sure symptom after reboot.
Measure
8) ※ If the same symptoms occur, apply a service request.

Cause - If the vertical sensor motor exceeds the maximum movement position.

Temporary Solution - Check the records of OP.

Permanent Solution - Modify the limit value of the vertical sensor motor.

63 / 64 PAPAYA 3D Technical Manual (ver 1.5)


5. Trouble shooting, error message solution & modification

5.5 X-ray feedback data check


5.5.1 Tube potential (kVp) measurement

1) Connect the probe of digital multimeter (or oscilloscope) measurement point on the main board (positive
probe – TP15, negative probe – TP16).
2) Select the appropriate DC voltage measurement range for 1 to 4.5 V signal level.
3) Take an exposure with desired kV setting.
4) Reading the voltage value and record it.
5) The actual tube voltage relates to the measured feedback signal an follows :
Actual tube voltage = 20kV * measurement feedback voltage ( in volts)
The resulting tube voltage should be within ±10% of the voltage indicated in the user interface.

5.5.2 Tube current (mA) measurement

1) Connect the probe of digital multimeter (or oscilloscope) measurement point on the main board (positive
probe – TP17, negative probe – TP16).
2) Select the appropriate DC voltage measurement range for 1 to 6 V signal level.
3) Take an exposure with desired mA setting.
4) Reading the voltage value and record it.
5) The actual tube voltage relates to the measured feedback signal an follows :
Actual tube current = 2mA * measurement feedback voltage ( in volts)
The resulting tube current should be within ±10% of the voltage indicated in the user interface.

PAPAYA 3D Technical Manual (ver 1.5) 64 / 64


Genoray Co., Ltd. develops equipments continually. Manual and specifications subject to change
without notice

Genoray Co., Ltd.


512, 560, Dunchon-daero, Jungwon-gu, Seongnam-si, Gyeonggi-do, Korea
Tel: +82-31-740-4100 Fax: +82-31-737-8018 [email protected] www.genoray.com

Genoray America Inc.


147 E. Bristol Lane, Orange, CA 92865 USA
Tel: +1-855-436-6729 FAX: +1-714-786-8919 [email protected] www.genorayamerica.com

Genoray EU GmbH
Westhafenstr. 1 13353 Berlin, Germany
Tel: +49-30-509-694-98 Fax: +49-30-530-198-08 [email protected]

Genoray Japan
2F Ishibashi-Bldg, 1-4-15 Shinyokohama,Kouhoku-ku, Yokohama-city, kanagawa, 222-0033 Japan
Tel: + 81-45-620-4971 Fax: +81-45-620-4972 [email protected] www.genorayjapan.co.jp

Boulevard Général Wahis 53, 1030 Brussels, BELGIUM


Tel: +32-2-732-59-54 Fax: +32-2-732-60-03 [email protected]

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