Scribd
Upload
40 views2 pages

Chapter 7

This document discusses approaches to business process change within organizations. It covers both external and internal forces that drive the need for change, as well as different approaches to managing change, including planned and reactive change. It also discusses overcoming resistance to change through participation, education, communication and other techniques.

Uploaded by

Nguyen Thi Kim Chuyen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
40 views2 pages

Chapter 7

This document discusses approaches to business process change within organizations. It covers both external and internal forces that drive the need for change, as well as different approaches to managing change, including planned and reactive change. It also discusses overcoming resistance to change through participation, education, communication and other techniques.

Uploaded by

Nguyen Thi Kim Chuyen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Business Process

Change

Enterprise resource
planning
Changing Business
Processes
The Need for
Business Process
Change

Approaches to
Business Process External Forces
Change Forces for Change

Internal Forces
OD Assumptions The Nature of
Organization Change

OD Techniques Organization Planned change


Development Planned versus Reactive
Areas of Change
The Effectiveness of OD Organization Reactive change
Change

Changing Organization
Structure and Design

Changing Technology
Innovation
and Operations
Development

Changing People, Innovation Application


Attitudes, and
Behaviors
Application Launch
The Innovation Proces
The Lewin Model

Steps in the Application Growth


Change Process
A Comprehensive
Approach to Innovation Maturity
Change
Chapter 7:Organization
Innovation Decline
Change and
Uncertainty
Innovation

Threatened Self-
Interests Radical Versus
Incremental
Understanding Innovations
Different Perceptions Resistance to Change
Managing Change in
Organizations
Forms of Innovation Technical Versus
Organizational Managerial Innovations
Feelings
Innovation
of Loss

Product Versus Process


Participation Innovations

Lack of Resources
Education and
Communication
Overcoming Resistance
to Change Failure to Recognize
Opportunities
Facilitation

Resistance to Change
Force-Field Analysis

Promoting Innovation
The Failure to
Innovate in Organizations

The Reward System

Organization Culture
Intrapreneurship in
Larger Organizations

You might also like