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SERVICE MANUAL
CODE: 00ZMX3114/S2E
DIGITAL FULL COLOR
MULTIFUNCTIONAL SYSTEM
MX-2314N
MX-2614N
MODEL MX-3114N
CONTENTS
NOTE FOR SERVICING
[1] PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5] ADJUSTMENTS AND SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6] SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7] TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8] FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9] MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] VARIOUS STORAGE DATA HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
[12] SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13] OPERATIONAL DESCRIPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
[14] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
[15] TOOL LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION for after sales service only.
The contents are subject to change without notice.
CONTENTS
NOTE FOR SERVICING [8] FIRMWARE UPDATE
1. Precautions for servicing . . . . . . . . . . . . . . . . . . . . . . . . . i 1. Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
2. Warning for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . i 2. Update procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
3. Note for installing site. . . . . . . . . . . . . . . . . . . . . . . . . . . . i [9] MAINTENANCE
4. Note for handling PWB and electronic parts . . . . . . . . . .ii 1. Works necessary when executing
5. Note for repairing/replacing the LSU . . . . . . . . . . . . . . . iii the maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
6. Note for handling the drum unit, the transfer unit, 2. Display of maintenance execution timing. . . . . . . . . . . 9-2
the developing unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 3. Maintenance list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
7. Screw tightening torque . . . . . . . . . . . . . . . . . . . . . . . . . iii
[10] DISASSEMBLY AND ASSEMBLY
[1] PRODUCT OUTLINE 1. Disassembly of Units . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
1. System diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2. Disassembly and assembly of each unit . . . . . . . . . 10-22
2. Option list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
[11] VARIOUS STORAGE DATA HANDLING
[2] SPECIFICATIONS 1. HDD/SD card memory map . . . . . . . . . . . . . . . . . . . . 11-1
A. Basic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2. Necessary steps when replacing the PWB,
[3] CONSUMABLE PARTS HDD and the SD Card . . . . . . . . . . . . . . . . . . . . . . . . 11-3
1. Supply system table. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3. HDD/SD card SIM format operation. . . . . . . . . . . . . . 11-8
2. Maintenance parts list . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 [12] SERVICE WEB PAGE
3. Definition of developer/drum life end . . . . . . . . . . . . . . 3-6 1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
4. Production number identification . . . . . . . . . . . . . . . . . 3-7 2. Details and operation procedures . . . . . . . . . . . . . . . 12-1
5. Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . 3-7 [13] OPERATIONAL DESCRIPTIONS
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE 1. Operation panel section . . . . . . . . . . . . . . . . . . . . . . . 13-1
1. External view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 2. Scanner section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
2. Internal structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 3. Manual paper feed section. . . . . . . . . . . . . . . . . . . . . 13-4
3. I/F connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 4. Tray paper feed section . . . . . . . . . . . . . . . . . . . . . . . 13-8
4. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 5. Paper registration section
5. Sensors and detectors . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 (Paper transport section) . . . . . . . . . . . . . . . . . . . . . 13-11
6. Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 6. Paper exit section. . . . . . . . . . . . . . . . . . . . . . . . . . . 13-12
7. Clutches and solenoids . . . . . . . . . . . . . . . . . . . . . . . 4-10 7. ADU section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-16
8. Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 8. LSU section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-20
9. Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 9. Process section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-23
10. Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 10. Fusing section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-46
11. Fans and filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 11. RSPF section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-52
12. Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 12. Fan and filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-58
13. PWB/Memory device . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 13. Operations and specifications of counters . . . . . . . . 13-59
14. Fuses and Thermostats . . . . . . . . . . . . . . . . . . . . . . . 4-23 [14] ELECTRICAL SECTION
[5] ADJUSTMENTS AND SETTINGS 1. Block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 2. Power line diagram . . . . . . . . . . . . . . . . . . . . . . . . . 14-10
2. Adjustment item list . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 3. Actual wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . 14-12
3. Details of adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 4. Signal list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-34
[6] SIMULATION [15] TOOL LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
1. General and purpose . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
2. Starting the simulation . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
3. List of simulation codes . . . . . . . . . . . . . . . . . . . . . . . . 6-3
4. Details of simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
[7] TROUBLESHOOTING
1. Error code and troubleshooting . . . . . . . . . . . . . . . . . . 7-1
2. JAM and troubleshooting . . . . . . . . . . . . . . . . . . . . . . 7-32
3. Image send communication report code . . . . . . . . . . 7-35
4. Dial tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39
Symbols in this manual
The lists of symbols used in this manual are shown below.
The meaning of each symbol described in the table must be understood for proper servicing.
1. Symbols used for notes and Symbol Meaning
OK/GOOD Indicates a correct
cautions procedure or result in an
adjustment, etc.
Symbol Meaning
NO GOOD Indicates a wrong
CAUTION Indicates a general
procedure or result in an
caution item.
adjustment, etc.
NOTE Indicates a note.
HIGH TEMP Be careful of a high
temperature in the IMPORTANT Indicates an important
fusing section. item.
REFER Indicates a reference
page, etc.
HIGH VOLTAGE Be careful of an electric
shock where a high NEW Indicates a new
voltage is applied such technology, a new
as the high voltage method, or a new item.
PWB, the main charger, EXAMPLE Indicates a description
and the process section. using an example.
DANGER Indicates danger.
2. Symbols used in the work
contents
HANDLE WITH Indicates a part which
CARE requires special care for
Symbol Meaning (Work content)
handling such as the
Adhesion Indicates that a seal, etc.
HDD, and the LSU.
is attached.
INHIBIT Indicates inhibit.
Adjustment Indicates an adjustment.
NO Be careful to keep away
ELECTROSTATIC from static electricity.
CHARGE (PWB's and electric Measure a Indicates that a
parts) dimension or a dimension or a length is
NO DUST, Be careful not to touch size. measured.
FINGER PRINT, directly, such as the
Apply grease Indicates that grease is
DIRT, SCRATCH optical section, the
to be applied.
photoconductor, and the
DV roller.
Also be careful not to Apply conductive Indicates conductive
scratch. grease grease is applied
NO SCRATCH
Cleaning Indicates clean with a
(Dry) dry cloth.
NO LIGHT Be careful not to expose
to light, such as the
Cleaning Indicates clean with a
photoconductor, and the
(Wet) cloth dampened with
test chart.
water.
NO SOLVENT Be careful not to use a
solvent in cleaning, etc. Cleaning Indicates clean with
(Alcohol) alcohol.
NO DISASSEMLE Do not disassemble.
Not serviceable. Cleaning Indicates cleaning is
Example CCD unit. (Blower) done with a blower/
brush.
Symbol Meaning (Work content) Symbol Meaning (Work content)
Cleaning Indicates that cleaning is Engage the pawl.
(Vacuum) performed with a
vacuum cleaner.
Cleaning Indicates that cleaning is Screw lock Indicates that a screw is
(Brush) performed with a brush. secured with adhesive.
Oil Indicates that oil is Unlock
applied to lubricate.
Apply powder. Indicates that setting Turn OFF the
power is applied to the power.
photoconductor drum,
the transfer belt, etc.
Replace Indicates that a part is Disconnect the
replaced. power plug.
Check Indicates that a check
(replacement,
adjustment, cleaning) is
3. Symbols used for kinds of parts
performed.
Symbol Meaning (Kinds of parts)
Cut Indicates that cutting is
performed. Maintenance Indicates a part which is
part replaced in a maintenance
procedure.
Loosen Indicates that a screw is
loosened. Consumable Indicates a consumable
part part such as a
photoconductor,
Connect Indicates that a developer, a transfer belt,
connector is connected. etc.
Waste part Indicates a waste part
which is consumed but
Disconnect Indicates that a
excluded from the above
connector is
consumable parts. (A
disconnected.
roller, a seal, etc.)
Remove a Indicates that a harness Unit part Indicates a part which is
harness. is unsecured. designated as a unit.
Included part Indicates a part which is
included in the package
Attach a harness. Indicates that a harness
is secured.
Remove a clamp. 4. Symbols used for additional
descriptions
Attach a clamp. Symbol Meaning
View from the Indicates from which
top angle the drawing is
View from the viewed.
Release a hook. Indicates that a hook is
released. bottom
View from the
front
Fix a hook. Indicates that a hook is
fixed. View from the
back
Disengage the
pawl.
MX-3114N
NOTE FOR SERVICING •Service Manual
Do not damage, break, or stress the power cord.
Do not put heavy objects on the power cable. Do not stress, forc-
ibly bend, or pull the power cord.
1. Precautions for servicing
It may cause a fire or an electric shock.
• When servicing, disconnect the power plug, the printer cable, the • Keep the power cable away from a heat source.
network cable, and the telephone line from the machine, except Do not insert the power plug with dust on it into a power outlet.
when performing the communication test, etc.
It may cause a fire or an electric shock.
It may cause an injury or an electric shock.
• Do not place liquids or foreign metallic objects inside the
• There is a high temperature area inside the machine. Use
machine.
extreme care when servicing.
It may cause a fire or an electric shock.
It may cause a burn.
• Do not touch the power cord, insert the phone jack, operate the
• There is a high voltage section inside the machine which may
machine, or perform service on the machine with wet or oily
cause an electric shock. Be careful when servicing. hands.
• Do not disassemble the laser unit. Do not insert a reflective It may cause an electric shock.
material such as a screwdriver in the laser beam path.
It may damage eyes by reflection of laser beams.
3. Note for installing site
• When servicing with the machine operating, be careful not to
squeeze you hands by the chain, the belt, the gear, and other Do not install the machine at the following sites.
driving sections. • Place of high temperature, high humidity, low temperature,
• Do not leave the machine with the cabinet disassembled. low humidity, place under an extreme change in temperature
and humidity.
Do not allow any person other than a serviceman to touch inside
the machine. It may cause an electric shock, a burn, or an injury. Paper may get damp and form condensation inside the machine,
causing paper jam or copy dirt.
• When servicing, do not breathe toner, developer, and ink exces-
sively. Do not get them in the eyes. For operating and storing conditions, refer to the specifications
If toner, developer, or ink enters your eyes, wash it away with described later.
water immediately, and consult a doctor if necessary.
• The machine has got sharp edges inside. Be careful not to dam-
age fingers when servicing.
• Do not throw toner or a toner cartridge in a fire. Otherwise, toner
may ignite and burn you.
• When replacing a lithium battery on a PWB, only use the speci-
fied replacement battery.
If a battery of different specification is used, it may cause a
• Place of extreme vibrations
machine malfunction or breakdown.
It may cause a breakdown.
• When carrying a unit with PWB or electronic parts installed to it,
be sure to put it in an anti-static-electricity bag.
It may otherwise cause a machine breakdown or malfunction.
CAUTION
DOUBLE POLE/NEUTRAL FUSING
(200V series only)
2. Warning for servicing
• Be sure to connect the power cord only to a power outlet that • Poorly ventilated place
meets the specified voltage and current requirements. An electrostatic type copier will produce ozone.
Avoid complex wiring, which may lead to a fire or an electric The quantity of ozone produced is designed to a low level so as
shock. not to affect human bodies. However, continuous use of such a
It may cause a fire or an electric shock. machine may produce an ozone smell. Install the machine in a
• If there is any abnormality such as a smoke or an abnormal well ventilated place.
smell, interrupt the job and disconnect the power plug.
It may cause a fire or an electric shock.
• Be sure to connect the grounding wire. If an electric leakage
occurs without grounding, a fire or an electric shock may result.
To protect the machine and the power unit from lightening,
grounding must be made.
• When connecting the grounding wire, never connect it to the fol-
lowing points.
Gas tube
Lightning conductor
A water pipe or a water faucet, which is not recognized as a
grounding object by the authorities.
Grounding wire for telephone line
It may cause an explosion, a fire or an electric shock.
MX-3114N NOTE FOR SERVICING - i
• Place of direct sunlight. 4. Note for handling PWB and electronic
Plastic parts and ink may be deformed, discolored, or may parts
undergo qualitative change.
When handling the PWB and the electronic parts, be sure to
It may cause a breakdown or output quality problems.
observe the following precautions in order to prevent against dam-
age by static electricity.
• When in transit or storing, put the parts in an anti-static bag or an
anti-static case and do not touch them with bare hands.
• Place which is full of organic gases such as ammonium
The organic photo-conductor (OPC) drum used in the machine
may undergo qualitative change due to organic gases such as
ammonium.
Installation of this machine near a diazo-type copier and blue
print machine may result in poor quality output.
• When and after removing the parts from an anti-static bag (case),
use an earth band as shown below:
• Put an earth band to your arm, and connect it to the machine.
• Place of much dust
When dust or contaminants enters the machine, it may cause a
breakdown or poor quality output.
• Place near a wall
The machine will require ventilation.
If ventilation is not proper, poor output or machine failure may
result.
11-13/16"
• When repairing or replacing an electronic part, perform the
(30cm) procedure on an anti-static mat.
11-13/16" 17-23/32"
(30cm) (45cm)
• Unstable or irregular surface
If the machine is dropped or tips over, it may cause injury or
machine malfunction.
Use an optional desk or an exclusive-use desk.
When using the optional desk, be sure to fix the adjuster and lock
the casters.
MX-3114N NOTE FOR SERVICING - ii
5. Note for repairing/replacing the LSU Screw kinds and tightening torques
Normal screws, set screws (including step screws)
When repairing or replacing, be sure to observe the following
items.
Tightening Tightening Tightening
• When repairing or replacing the LSU, be sure to disconnect the Screw Material to be
torque torque torque
diameter fixed
power plug from the power outlet. (Nm) (kgfcm) (lbft)
• When repairing or replacing the LSU, follow the procedures M2.6 Steel plate 0.8 - 1.0 8 - 10 0.6 - 0.7
described in this Service Manual. M3 Steel plate 1.0 - 1.2 10 - 12 0.7 - 0.9
• When checking the operations after repairing the LSU, keep all M4 Steel plate 1.6 - 1.8 16 - 18 1.2 - 1.3
the parts including the cover installed and perform the operation Tapping screws (for iron)
check.
• Do not modify the LSU. Tightening Tightening Tightening
Screw Material to be
• When visually checking the inside of the machine for the opera- torque torque torque
diameter fixed
(Nm) (kgfcm) (lbft)
tion check, be careful not to allow laser beams to enter the eyes.
M3 Steel plate 1.0 - 1.2 10 - 12 0.7 - 0.9
If the above precaution is neglected or the LSU is modified, ones (Plate thickness
safety may be at risk. 0.8mm or above)
M4 Steel plate 1.6 - 1.8 16 - 18 1.2 - 1.3
6. Note for handling the drum unit, the (Plate thickness
0.8mm or above)
transfer unit, the developing unit M3 Steel plate 0.6 - 0.8 6-8 0.4 - 0.6
When handling the OPC drum unit, the transfer unit, and the devel- (Plate thickness
oping unit, strictly observe the following items. less than 0.8mm)
M4 Steel plate 1.2 - 1.4 12 - 14 0.9 - 1.0
If these items are neglected, a trouble may be generated in the (Plate thickness
copy and print image quality. less than 0.8mm)
Drum unit
Tapping screw (for plastic)
• Avoid working at a place with strong lights.
• Do not expose the OPC drum to lights including interior lights for Tightening Tightening Tightening
a long time. Screw Material to be
torque torque torque
diameter fixed
• When the OPC drum is removed from the machine, cover it with (Nm) (kgfcm) (lbft)
light blocking material. (When using paper, use about 10 sheets M3 Plastic resin 0.6 - 0.8 6-8 0.4 - 0.6
of paper to cover it.) M4 Plastic resin 1.0 - 1.2 10 - 12 0.7 - 0.9
• Be careful not to attach fingerprints, oil, grease, or other foreign
material on the OPC drum surface.
Transfer unit
• Be careful not to leave fingerprints, oil, grease, or other foreign
material on the transfer roller, primary transfer belt, and the sec-
ondary transfer belt.
Developing unit
• Be careful not to leave fingerprints, oil, grease, or other foreign
material on the developing unit.
7. Screw tightening torque
The screws used in this machine are largely classified into three
types.
These types are classified according to the shape of the screw
grooves and use positions.
The table below shows the types of the screws and the tightening
torques depending on the use position.
When tightening the screws for repair or maintenance, refer to the Name in the manual Model name
table. 23cpm machine MX-2314N
26cpm machine MX-2614N
However, for the other conditions of tightening screws than speci-
31cpm machine MX-3114N
fied on this table, or under special circumstances, the details are
described on the separate page. Refer to the descriptions on such
an exception.
Especially for the screw fixing positions where there is an electrode
or a current flows, use enough care to tighten securely to avoid
loosening.
MX-3114N NOTE FOR SERVICING - iii
MX-3114N
[1] PRODUCT OUTLINE Service Manual
1. System diagram
23cpm machine
-8
0#
0,!3-!#,534%2 )/.
'%.%2!4/2
-8
8"
0;1 0,!3-!#,534%2 )/.
',*,7$/)8//&2/25 '%.%2!4/2 -/5.4).'