Practice Information

Berkeley Vale and Jetty Medical Centres
Practice Information
Dr N. Finch, Dr G. Egan, Dr S. Nicol, Dr N. Egan,
Dr D. Naidu, Dr. S. Naidu
Dr P. Egan, Dr. M. Larkin, Dr B. Morrison,
Practice Manager Emma Hallett Office Manager Melanie Wilson
Jetty Medical Centre

338 The Entrance Road Long Jetty 2261
Phone (02) 4332-6430 Fax (02) 4334-3034
Parking available at rear entrance in Stella
Street.
Berkeley Vale Medical Centre

3/10 Lorraine Avenue Berkeley Vale 2261
Phone (02) 4388-3985 Fax (02) 4388-6043
(opposite Berkeley Vale Retirement Village)
Carpark and on street parking available.
In an Emergency Dial 000

Open Hours:- Monday to Friday: 8:30am - 5:30pm
Saturday: 9:00am - 12:00 Midday (Alternate
sites)
After Hours Information : 43326430/43883985
Our Doctors -
Dr Nerida Finch MBBS, Dip F.P.

Graduated from Sydney University, trained at Royal
North Shore and Gosford Hospitals. She has particular
interests in Women’s Health, Preventive Medicine,
Nutrition, Weight Control and Paediatrics. She holds a
post graduate diploma in Family Planning, and is an
affiliate of the Newcastle Skin Cancer and Melanoma
Unit.
Dr Greg Egan MBBS(Hons Syd).

Graduated from Sydney University, trained at Prince
Alfred, St. George and Gosford Hospitals. He has
particular interests in Emergency Medicine and
Paediatrics, Men’s Health, Geriatric Medicine and
Palliative Care.
Dr Stephen Nicol MBCHB, FRACGP

Graduated from Dundee University, Scotland. Trained in
Glasgow and London Hospitals and also in St. Vincents
Hospital Sydney and Gosford Hospital. He has particular
interests in Palliative Care, Geriatrics, Sports Medicine,
Men’s Health and Preventative Medicine.
Dr Nicholas (Nick) Egan BMED (University of

Newcastle) FRACGP
Graduated from the University of Newcastle in 2015,
trained locally at Gosford and Wyong Hospitals. He has
particular interests in Paediatrics, Preventative Medicine,
Geriatrics and Emergency Medicine.
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Dr Damend Naidu MBBS, Dip O&G, FRACGP M.MED. (UNSW)
Graduated from the University of Tasmania, trained at Royal
Hobart, Launceston and Gosford Hospitals. He holds a Master’s
Degree in Geriatric Medicine and a Diploma in Obstetrics and
gynaecology.
Dr Prue Egan MBBS, FRACGP

Graduated from Sydney University, trained at Prince Alfred & St
George Hospitals. She has particular interests in Paediatrics &
Women's Health.
Dr Susmita Naidu MBBS(Hons), FRACGP, B.Med. Sci.

Graduated from University of Tasmania, trained at Royal Hobart,
Launceston and Gosford Hospitals. Special interest in Women’s
Health and Paediatrics.
Dr Monica Larkin MBBS, FRACGP, DRACOG

Graduated from the University of NSW, trained at St. Vincent’s and
Westmead Hospitals. Special interest in Women’s Health and
Paediatrics.
Dr Bronwen Morrison MBBS (Hons) Cert. Reproductive &

Sexual Health, FRACGP
Graduated from University of Sydney and trained at Gosford and
Wyong Hospitals. She has interests in Mental Health, Women’s
and Youth Health, Preventative & Tropical Medicine and is
qualified to fit Mirena IUD and Implanon Contraceptive Implants.
She also works for Headspace, Central Coast.
Dr Kate McKenzie MBBS FRACGP

Recently relocating from Sydney to the Central Coast, Dr
McKenzie has joined our practices. Her special interests include
in sports medicine, complex and chronic disease management and
she likes to focus on nutrition and preventative health.
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Our Nursing Sisters
Annette, Ashley, Janine, Lorraine, Michelle
Our Receptionists
Rebekah, Dione (Dee), Catherine, Mandy, Melinda,
Katrina, Donna and Joy
Appointments / Consultations
Our consultations are by appointment only. Walk in
patients will be triaged and allocated an appointment on
a next available basis. Please see the receptionist when
you arrive at the surgery. Most consultations take about
10 to 15 minutes. If you think you require a longer time,
please advise the receptionist when making the
appointment. Indicate clearly the name or names of
patients for the appointment.
Please advise the receptionist if the appointment is for

anything other than routine, such as for medicals for
insurance or driving licence, skin checks, minor surgical
procedures, immunisations, cervical screening or related
female examinations. Some of these consultations
require longer time for a full history and examination.
The first consultation may also take a little extra time and
may require a double appointment. If you cannot keep
your appointment, please let us know as soon as
possible, so that we can reallocate your time.
Fees
This Practice is a Private billing practice. Bulk Billing
services may be available for Veterans and children to
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age 18 who are still attending school. The doctors or staff
will advise you of other costs that may arise from your
consultation or treatment (eg pathology charges). If you
are referred to another doctor (eg a specialist) you
should ask that doctor about fees and other costs that
may arise.
Patients are asked to pay at the time of consultation.

Payment may be made by Cash, Eftpos, Visa Card or
MasterCard.
The Medicare rebate can be claimed on the day –
reception will advise you of the procedure.
Emergencies
Emergencies will be attended to at any time. If you feel
you may have an emergency, please telephone the
surgery and advice will be given regarding management
of the emergency.
Sick children of the practice will always be
accommodated.
Test Results
Straight forward test results will be given over the phone
to patients, or, in the case of a child, to their parent or
legal guardian. If further discussion is needed the patient
will be asked to return for an appointment.
Test results or any other information will not be given to

any other person, even a close relative or spouse,
without the written permission of the patient.
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Reminder System
Our practice is committed to preventative care. We may
issue you with a reminder notice from time to time
offering you preventative health services appropriate to
your care.
If a patient would like a reminder for a specific follow-up

procedure in the future, please advise the receptionist
who will organise for a reminder to be recorded.
The practice offers enrolment in National and State
reminder systems.
If you do not wish to be part of this system please let us

know at reception.
Change of Address
Please advise the receptionist of any change of address
or phone number.
Transferring Records
If patients transfer to another doctor, a Health Summary
can be faxed free of charge. Photocopies of records or a
disc will be forwarded directly to the new doctor/practice
on receipt of a written request from the patient. A fee of
$33 will be charged for a disc posted via registered post,
or $15 if patient collects from surgery.
Immunisations
Childhood, adult and travel vaccinations are given at our
Surgeries. In conjunction with childhood immunisations,
their progress, growth and development will be
monitored.
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Facilities for People with a Disability
Entrances at both surgeries are suitable for wheelchair
access. Both parking areas are ramped for easy access.
Note:
This Practice is an accredited training practice for the
Family Medicine Programme. From time to time, we will
have post graduate doctors and medical students doing
training in general practice.
Telephone and Electronic Communication

Doctors in this practice may be contacted by telephone
during normal surgery hours. When doctors are with
other patients, messages will be taken and the doctor will
return your call as soon as possible (your call will be put
straight through to a doctor in an emergency).
Our email is not monitored 24 hours a day. Patients are
not encouraged to use email to contact us due to this and
the fact that security of information cannot be ensured.
Please ask if you would like a copy of our communication
policy.
Feedback
We are always striving to improve the standard of
professional service to our patients. You can help us by
telling us of any suggestions you may have that will
enhance the quality of service provided. Should you
have a complaint, we would like to know of it
immediately, so that appropriate steps can be taken to
remedy the situation and to improve our quality of service
to you. However, if you do feel there is a problem you
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wish to take up outside, you may prefer to contact the
NSW Government centre for handling complaints. Health
Care Complaints Commission, Locked Mail Bag 18,
Strawberry Hills NSW 2012 Phone (02) 9219 7444
Home Visits
Home Visits are done by the members of this Practice
but not after hours (see after hours information below).
Please restrict requests for home visits to those
conditions which prevent you from attending the surgery.
Because of the disruption to the consulting times of other
patients, it may not be possible to have the Doctor of
your choice to visit you on a house call. When in doubt,
please contact our staff.
We ask that requests for home visits be made as early as
possible after 8:30am. House Calls will be done at the
Doctor's discretion on a priority basis.
Any anticipated costs associated with the home visits are

discussed with the patient.
After Hours
In an emergency call an ambulance on “000”
Doctor home visits are now available by “National Home

Doctor Service” from 6pm to 8am weekdays, after 12
noon Saturdays & 24 hours Sunday and Public Holidays.
All visits are bulk-billed. Phone: 13 74 25.
You can also contact the GP helpline on 1800 022 222
for over the phone advice which is a free service
provided by the Government.
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Pregnancy Care
The Doctors at this practice provide shared care during
the pregnancy, between the Doctors and Gosford &
Wyong Antenatal Units for public patients; and for private
patients; shared between the Doctors and your
Specialist (provided your Specialist is happy with this
procedure).
Privacy Policy
The provision of quality health care is our principle
concern. It requires a doctor-patient relationship of trust
and confidentiality. Your doctor regards patient health
information as confidential and will only collect this
information with patient consent.
Our practice ensures all communications and records

pertaining to patients are treated as confidential. A full
copy of our Privacy Policy is available on request.
Thank you for visiting our practice.
We sincerely hope the professional relationship will be a

continuing and rewarding one.
Website: www.berkeleyvaledoctors.com.au
This information leaflet is current as of March 2023

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Berkeley Vale and Jetty Medical Centres

Practice Manager Emma Hallett Office Manager Melanie Wilson

Jetty Medical Centre

Berkeley Vale Medical Centre

In an Emergency Dial 000

Dr Nerida Finch MBBS, Dip F.P.

Dr Greg Egan MBBS(Hons Syd).

Dr Stephen Nicol MBCHB, FRACGP

Dr Nicholas (Nick) Egan BMED (University of

Dr Prue Egan MBBS, FRACGP

Dr Susmita Naidu MBBS(Hons), FRACGP, B.Med. Sci.

Dr Monica Larkin MBBS, FRACGP, DRACOG

Dr Bronwen Morrison MBBS (Hons) Cert. Reproductive &

Dr Kate McKenzie MBBS FRACGP

Please advise the receptionist if the appointment is for

Patients are asked to pay at the time of consultation.

Test results or any other information will not be given to

If a patient would like a reminder for a specific follow-up

If you do not wish to be part of this system please let us

Telephone and Electronic Communication

Any anticipated costs associated with the home visits are

In an emergency call an ambulance on “000”

Doctor home visits are now available by “National Home

Our practice ensures all communications and records

Thank you for visiting our practice.

We sincerely hope the professional relationship will be a

This information leaflet is current as of March 2023

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