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Activity

Miele

Miele, a home appliance manufacturer, charges at least 20% more than its competitors. Co-
managing director Markus Miele explained how they do that: “We are at home in the premium
segment. Our products are engineered to last for 20 years. In terms of technology and ecology,
they are among the best you can buy. People are willing to pay higher prices for this promise of
quality.” Markus Miele ’s words capture the essence of exceptional pricing. But even the
manufacturers of premium products need to keep their eye on the competition. In Miele’s
words: “Of course Miele needs to make sure that our price gap to the relevant competitors
does not become too big. For that reason, we continuously work on our cost structure. We
never neglect our company’s motto ‘forever better’. We cannot win a battle based on having
the lowest price, but we will win when the battle is about having the best product.” In some
parts of the world, Miele is viewed as a true luxury good. Said Reinhard Zinkann, grandson of
one of Miele’s founders and co-managing director: “In Asia and Russia, wealthy people want to
surround themselves with the best and the most expensive products on the market. That is why
we positioned Miele as a pure luxury brand in those markets.” In 2013, Miele’s revenue
reached a record of $4.25 billion. The company does not publish profit data. But Miele has a
very high equity ratio and no debt on its balance sheet, which proves that it must earn solid
profits year after year. Its motto “Forever Better” hasn’t changed for 100 years; it is the core
and heart of Miele’s strategy, the cornerstone of its lasting success as a superior brand.

Answer the following questions: (3 items x 10 points)


1. What type of price strategy/positioning is being employed by Miele based on the case study?
- In this case study miele declare their company as a pure luxury product in the Asia and Russia,
according to the case study miele’s product is true luxury product in the market in some part of
the world. The pricing strategy Milele use is the premium- pricing strategy because the price of
their product is high and the price speak to its quality.
2. What is/are the factor/s that contribute/s to the success of the company using its price
positioning
strategy?

- The factors that contribute to the success of the company are the, first is Highest level of
performance because miele deliver their product with superior performance across all
dimensions including materials, product quality,service, communication, and distribution,
second is the prestige effect is a big driver because the miele price of the product as a quality
indicator for the consumers, and the last is Having control of the value chain because they take
control of the value specially is Asia and in the Russia that’s why they are still distributing their
products with a premium price without affecting the sales.

3. How can the company achieve success by using a different price positioning strategy?

The company achieved success because even though miele use different price positioning
strategy they always think about on how they will satisfied their costumer even though their
products are expensive, and also they stick to their originals goa; that’s why they achieved to be
successful.

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