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Santosh Ramadurga

Santosh Ramadurga is seeking a position that utilizes his 5.5 years of experience in the IT sector including technical and application support. He has experience with shell scripting, SQL, Linux technologies, and tools used in telecom and banking. Currently working as an Application Support Specialist at HCL Technologies, his responsibilities include handling user queries, monitoring applications, writing scripts, and generating reports using SQL. He holds a Bachelor's degree in Electrical and Electronics Engineering and has worked in roles such as Software Engineer and System Administrator.

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Ashwin Ramnath Mani
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48 views4 pages

Santosh Ramadurga

Santosh Ramadurga is seeking a position that utilizes his 5.5 years of experience in the IT sector including technical and application support. He has experience with shell scripting, SQL, Linux technologies, and tools used in telecom and banking. Currently working as an Application Support Specialist at HCL Technologies, his responsibilities include handling user queries, monitoring applications, writing scripts, and generating reports using SQL. He holds a Bachelor's degree in Electrical and Electronics Engineering and has worked in roles such as Software Engineer and System Administrator.

Uploaded by

Ashwin Ramnath Mani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Santosh Ramadurga Tel: +91-9945024258

Email: [email protected]

CAREER OBJECTIVE:

To work with an organization where I can utilize my strengths, which include analytical
mindset, excellent technical, functional and communication skills, to the fullest and receive
opportunities for growth, which favors advancement of the company

PROFESSIONAL PROFILE:

฀ Having 5.5 years of experience in IT Sector as Technical and Application Support.


฀ Having good experience in Shell Scripting and SQL Queries, Able to effectively lead and
work as a team member, good interpersonal and communication skills.
฀ Have experience on Development using Linux Technologies, Telecom and banking Tools.
฀ Develop complex codes and queries and participate in code reviews. Provide optimal design
solutions to improve system quality and efficiency.
฀ Having basic experience on Azure and AWS services like EC2, S3 Buckets, creating cluster
฀ Having basic experience on Jenkins, GitHub, Docker,HDFS and hive queries HQL
฀ Have basic experience e-commerce environment from FLIPKART for couple of months.
฀ Excellent problem-solving skills with strong technical background, troubleshooting skills in
linux environments.

EDUCATIONAL QUALIFICATION:

฀ Bachelor of Engineering in ( E&C ) from Government Engineering College, Haveri, VTU

by scoring 68.66% in 2016.

฀ Intermediate from Board of Intermediate Education, Karnataka by securing 73.33% in 2012.

฀ Class X from Board of Secondary Education, Karnataka by securing 80.96% in 2010.


WORK EXPERIENCE:

Organization Name From Till Position Clients


Application Support
HCL Technologies Pvt Ltd Jul-21 Present Specialist UBS Bank
Hewlett Packard Enterprise BSNL,
Oct-17 Jul-21 Software Engineer Vodafone
(OTSI and PRIMUS)
BOSCH,
Accel Frontline Ltd. Aug-16 Aug-17 System Admin
CLEARTRIP

TECHNICAL SKILLS:

SQL : Good knowledge in writing SQL queries, having good knowledge in


joins, merge and sub-queries. Basic knowledge on PL/SQL.
OS : MS Windows, Linux (Ubuntu, Centos, Red Hat, Debian), Mac OS
RDBS : Oracle RDBMS, 11g, MySQL, CouchDB.
Web/App Servers : Nginx, Apache Tomcat, WebSphere, UOC.
Bug Tracking Tool : Jira, HPSM,GSnow
Languages : Shell scripting, Oracle SQL,HQL,& Basics of PL/SQL
Worked Tools : Telecome and Banking Tools, Sql developer, Toad.

❖ HCL:

Working as an Application Support Specialist in HCL from Jul-21 to Present. Working


on Banking application based one user queries and application monitoring.

Role and Responsibilities: -

฀ Handling user queries based on trading applications, Debugging the issue through
application logs and taking action based on log details
฀ Working on monitoring tools called Moogsoft, Claion, AppD for infra and alliplication
related issues
฀ Writing starting scripts for priority services of a application, To avoid services
related issue
฀ Working on user preferences and accesses for the respective application and required
tools.
฀ Preparing the trading reports as per the client request by writing SQL queries

❖▪ Hewlett Packard: (OTSI, PRIMUS)

Working as a Production Support Engineer in HPE, Bangalore from Oct-17 to Jul-21. I


have undergone in a project to build the entire infrastructure for the company. Roles and
responsibilities are maintaining the servers and databases, Automating using shell scripting
and monitoring the infrastructure and development of infrastructure and working on tickets.

Role and Responsibilities: -

฀ Handling daily Outages by communicating both business and development team and
providing the solution.
฀ Transitioning application support activities to team members for new applications in
production or major enhancement in the existing applications.
฀ Loading Router’s attributes data in Database using shell script and SQL queries.
฀ Maintenance of Databases and Servers health normal.
฀ Generating Report as per the client request using SQL queries.
฀ Making changes in the application based on client requirement.
฀ Debugging the Production existing jobs by checking the logs and its flows.
฀ Maintenance of Central Inventory by monitoring the inventory related jobs and codes.
฀ Monitoring the production relevant data by validating the corrupted Tables.

❖ Accel Frontline Ltd.

Worked as system admin in Client location, Bangalore from AUG-16 to AUG-17.


Providing Remote support to Users located at different locations. Resolving Application
issues related to our clients. Repair and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies. Creating User Accounts,
Configuring User Profile. Installing and Configuring Symantec Antivirus. Ability to research
and implement new technologies. Good Linux/Unix skills with basic scripting knowledge.
Good analytical and problem-solving skills. Hands on experience on Linux, Windows and
MAC based systems.

Role and Responsibilities: -

฀ Analyzing and dispatching the required part as per H/W defects.


฀ Taking the system remotely and resolving the issue by installing required S/W and
Application.
฀ Automation and developing shell scripts and automating the daily tasks.
฀ File System monitoring and backup, Partition, Recovering Booting issues, Teaming
Bridging, User and Group administration, Scheduling CRON jobs.

PROJECT DETAILS:

Project 1: Development of the parser for router configuration files.


Project Title : Parser for Taking customer attributes from router configuration files.
Duration : 3 Weeks
Project Details : There are 500+ routers available in the project. Need to fetch all customer
attributes from those router files.
● Taken all configuration files from Database using sql queries then converted into
text files.
● Developed the parser using python & shell script and parsed all customer
attributes.
● Loaded all customer attributes into the database accordingly.

Project 2: Automating Daily task


Project Title : Automating Daily task
Duration : 2 Weeks
Project Details : Automated the daily tasks which was doing manually using shell script and
ETL Pentaho

DECLARATION:

I do hereby inform you that the particular information and facts stated herein above are
true, best of my personal Knowledge and belief.

Sincerely

(Santosh Ramadurga)

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