Enterprise Content Management Sample
Enterprise Content Management Sample
This sample Enterprise Content Management (ECM) System RFI/RFP Template Facilitate your request-for-proposal (RFP) or request-fo
shows you a small portion of the features and functions listed in the full product. Enterprise Content Management (ECM) System RFI/R
Use the full RFP Template containing 1161 features and functions to easily create a Enterprise Content Management (ECM) System RFI/R
custom list of your company’s requirements. Review the features and functions and software features and functions including functionality
rate them according to your organization’s needs. Then send the list to vendors to Content Acquisition, Content Aggregation, Output a
have them indicate how well they support your specific requirements. Workflow Management, Version Control and Manage
Management, Portal Support, Document and Record
Indexing Management, Security Management, Digita
and Statistics Management, Extended ECM.
If your company intends to buy a Enterprise Content M
This sample Enterprise Content Management (ECM) System RFI/RFP Template Facilitate your request-for-proposal (RFP) or request-fo
shows you a small portion of the features and functions listed in the full product. Enterprise Content Management (ECM) System RFI/R
Use the full RFP Template containing 1161 features and functions to easily create a Enterprise Content Management (ECM) System RFI/R
custom list of your company’s requirements. Review the features and functions and software features and functions including functionality
rate them according to your organization’s needs. Then send the list to vendors to Content Acquisition, Content Aggregation, Output a
have them indicate how well they support your specific requirements. Workflow Management, Version Control and Manage
Management, Portal Support, Document and Record
Indexing Management, Security Management, Digita
and Statistics Management, Extended ECM.
If your company intends to buy a Enterprise Content M
software system or upgrade a current one, TEC's Enter
(ECM) System RFI/RFP Template will help. This templ
standard features of a Enterprise Content Manageme
package, and enables you to easily add, delete, and pri
of the exact features and functions your business requi
organized in a single document is helpful when commu
and comparing solutions to identify the system that su
USER RESPONSES
Priority Mandatory
Hierarchy Criterion
(0-10) (Y/N)
0 No
11.1 Content Authoring 0 No
Content Editor and Creation
1.1.1 Authoring is fully web browser-based 0 No
1.2 0 No
Content Editor Presentation
1.3 0 No
Content Editor Toolset
1.4 0 No
Content Editor File Manipulation and
Management
1.5 0 No
Content Editor Internationalization and
Compliance
This criterion contains 14 criteria below it
1.6 0 No
Languages Supported by Content Editor
1.7 0 No
Content Editor Relationship Management
1.8 0 No
Template Editor Creation and
Management
1.9 0 No
Template Editor Style Sheet Management
1.10 0 No
Metadata Editor and Creation
1.12 0 No
Metadata Editor Taxonomy Creation and
Management
1.13 0 No
Metadata Editor Configuration and
Management
0 No
2 Content Acquisition
2.1 0 No
Content Capture and Import
Fields may be validated to ensure entered values are unique against existing values to prevent duplication (or the system offers the existing values to select)
2.1.5 0 No
2.1.6 Provides field tab ordering that can be set for data entry 0 No
Specific terms can be barred from being entered, through a customizable stop-words list 0 No
2.1.8
Actions such as import, export, move, delete, relate, contain, status update, and metadata element value updates can be performed on selected single or multiple content objects
2.1.9 0 No
Import content collections by pointing to one, or multiple locations, and set an automated uptake queue or routine 0 No
2.1.13
System administrators can set the date and time for automated uptake queue or routine to be performed
2.1.14 0 No
2.1.15 Import content objects using a web-based form 0 No
2.2 0 No
Metadata Capture
2.3 0 No
Supported File Formats
0 No
3 Content Aggregation
3.1 0 No
Syndication Management
3.1.16 Define a suitable management process for content useable by third party syndicators 0 No
Administration environment for viewing abstracts of content within the repository/DAM environment 0 No
3.1.20
3.2 0 No
Web Services Management
0 No
4 Output and Content Presentation
4.1 0 No
HTML Presentation
Output of web page content compliant with XHTML 1.1 referred to as module-based XHTML 0 No
4.1.3
Render HTML that is compliant with the W3C Web Content Accessibility Guidelines 2.0 0 No
4.1.5
4.2 0 No
XML Presentation
0 No
5 Workflow Management
5.1 0 No
Workflow Design
System calendar distinguishes work days, holidays, and start and end times for the workflow engine 0 No
5.1.9
5.1.10 User update-able calendar to ensure workflows are not assigned to absent staff 0 No
5.1.12 Allow access to user profile and location values for selection, filter, and update 0 No
5.1.13 Workflow steps accessible the related content object 0 No
5.1.18 Reroute workflow automatically if not responded to within a certain time frame 0 No
Scheduled dates and times are assigned a workflow instance and individual workflow steps 0 No
5.1.22
Trigger the designer in assuring the assigned user or role has sufficient rights to execute the workflow action 0 No
5.1.27
5.2 0 No
Workflow Use
5.3 0 No
Workflow Notification
This criterion contains 16 criteria below it
5.4 0 No
Workflow Management
5.5 0 No
Workflow Reporting
5.6 0 No
Content Approval Process
5.7 0 No
Content Approval Workflow
0 No
6 Version Control and Management
6.1 0 No
Check-in/Check-out
6.1.1 Manage versions of content objects or collections stored in the repository or DAM 0 No
During the check-in process, the user can identify whether his/her changes constitute a minor or major revision 0 No
6.1.7
Store the name, group, and role of author, the date/time, within the version of the content item 0 No
6.1.8
6.1.9 The system integrates with a third party version control application 0 No
6.1.10 Allows authors to check-in content from applications in their desktop environment 0 No
6.2 0 No
Version Labelling
This criterion contains 10 criteria below it
6.3 0 No
Rollback and Restore
6.4 0 No
Version Reporting
0 No
7 Personalization Management
7.1 0 No
Classification
7.2 0 No
Web Personalization
7.3 0 No
Filtering
7.4 0 No
Profiling
7.5 0 No
Identification
8.1 0 No
Integration
Customizes the presentation of content to users on the published web site, via interaction with portal server 0 No
8.1.5
0 No
9 Document and Records Management
9.1 0 No
Capture of Electronic Documents and
Records
9.1.1 Capture electronic documents and declare them as records 0 No
Capture electronic documents directly from Microsoft Office (or other office productivity) applications 0 No
9.1.2
9.1.9 Provide pull down or pop-up help lists throughout the capturing process 0 No
9.2 0 No
Metadata
This criterion contains 106 criteria below it
9.3 0 No
Thesaurus/Classification Scheme
9.4 0 No
Records Disposal
9.5 0 No
Document Destruction
9.6 0 No
Record Types
9.7 0 No
File Importing/Exporting
9.9 0 No
Document Check-in/Check-out
9.10 0 No
Version Control
9.11 0 No
Document Searching and Retrieval
9.12 0 No
Compound Document Management
9.13 0 No
Numbering/Unique Identification of
Record Object
This criterion contains 15 criteria below it
9.14 0 No
Aggregation
9.15 0 No
Document Cross-referencing
9.16 0 No
Document-type Support
9.17 0 No
Interfaces compatibility
9.18 0 No
Saving Document Types
9.20 0 No
Document and Record Storage
9.21 0 No
Bar Code Support
9.22 0 No
Conversion
9.23 0 No
Document Workflow
9.24 0 No
Document Workflow Access Control
This criterion contains 8 criteria below it
9.25 0 No
Document Workflow Notification
9.26 0 No
Document Workflow Reports
9.27 0 No
Auditing
9.28 0 No
Network Overview
9.29 0 No
Document and Records Management
Administration
9.31 0 No
Document presentation
9.32 0 No
Electronic Signature
0 No
10 Search and Indexing Management
10.1 0 No
Search Results
10.1.3 Arrange search results based on metadata element values and defined taxonomies 0 No
10.1.4 Search within browse 0 No
10.1.6 Users can set the number of matches for a search result 0 No
10.3 0 No
Indexing
0 No
11 Security Management
11.1 0 No
Security
11.2 0 No
Authentication
11.3 0 No
Directory Management
11.5 0 No
Password and Privilege Management
11.6 0 No
User Profiles
0 No
12 Digital Asset Management
12.1 0 No
Asset Management
12.1.1 Digital assets can be referenced rather than stored within the database 0 No
12.2 0 No
Mass Storage Capability
12.3 0 No
DAM Authentication
12.4 0 No
DAM File Formats
0 No
13 Reporting and Statistics Management
13.1 0 No
Report Design
13.1.15 Generate XML report data to render reports through third party applications 0 No
13.1.19 Identify and select reporting fields and design report layouts 0 No
13.2 0 No
Report Generation
0 No
14 Extended ECM
14.1 0 No
Platforms
14.1.1 0 No
Web and Application Servers
14.1.1.3 Lighttpd 0 No
14.1.1.5 NGINX 0 No
14.3 0 No
LDAP Support
14.4 0 No
Messaging
14.5 0 No
Web Service Support
uest-for-proposal (RFP) or request-for-information (RFI) process with a To purchase the full Enterprise Content Management
nt Management (ECM) System RFI/RFP Template. The TEC (ECM) System RFI/RFP Template, please click on the link
nt Management (ECM) System RFI/RFP Template provides you 1161 below, or contact us for more information.
and functions including functionality pertaining to: Content Authoring,
on, Content Aggregation, Output and Content Presentation,
ement, Version Control and Management, Personalization
tal Support, Document and Records Management, Search and
ment, Security Management, Digital Asset Management, Reporting
nagement, Extended ECM.
tends to buy a Enterprise Content Management (ECM) System
uest-for-proposal (RFP) or request-for-information (RFI) process with a To purchase the full Enterprise Content Management
nt Management (ECM) System RFI/RFP Template. The TEC (ECM) System RFI/RFP Template, please click on the link
nt Management (ECM) System RFI/RFP Template provides you 1161 below, or contact us for more information.
and functions including functionality pertaining to: Content Authoring,
on, Content Aggregation, Output and Content Presentation,
ement, Version Control and Management, Personalization
tal Support, Document and Records Management, Search and
ment, Security Management, Digital Asset Management, Reporting
nagement, Extended ECM.
tends to buy a Enterprise Content Management (ECM) System
r upgrade a current one, TEC's Enterprise Content Management
/RFP Template will help. This template includes all the industry-
of a Enterprise Content Management (ECM) System software
les you to easily add, delete, and prioritize them to create a master list
es and functions your business requires. Having all these features
le document is helpful when communicating with software vendors
utions to identify the system that suits your business best.
VENDOR RESPONSES
Description
FactorID
Authoring content is the ability to create content through ###
an content editor, import of content, aggregation of items,
###
100 percent of the content authoring process is undertaken
using a web browser.
###
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The content editor comes with its own proprietary web
browser environment.
###
The content editor is installed as a thin client application on
the authors PC.
###
Content authors undertake content editing using an
embedded HTML editor.
###
Content authors undertake content editing by completing
fields in a form.
###
The content editor is a Java Applet that is embedded in a
popular web browser.
###
The content editor is an OCX object (Microsoft object linking
and embedding custom control).
###
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The ECM solution shall provide data matches on field types
(e.g. enforce alphanumeric entry and set defaults).
###
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###
Support an XML vocuabulary that focuses on the structure
of documents and content.
###
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###
Provides an environment that allows administrators to
control the security over which XSLT's can be utilised by
certain authors or roles.
###
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The ECM provides an environment that allows
administrators to view an abstract of the content within the
Repository/DAM environment.
###
Abstract allows administrators to define a suitable
management process that enables content to be made
useful by third party syndicators.
###
Provides a blogging environment to setup and managethe
blog, and supports built-in RSS tools.
###
###
###
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The World Wide Web Consortium (W3C) is responsible for
developing common protocols that promote and ensurethe
evolution of the World Wide Web.
(www.w3.org/TR/WCAG20/).
###
###
###
###
Non-technical authors can create workflow designwithout
scripting or programming.
###
###
###
###
###
###
###
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###
###
###
The ECM solution allows workflow steps to access user
profile and location values from the directory for the
purposes for selection, filter and update.
###
The ECM solution allows workflow steps to access the
related content object, the content object's metadata
schemas, metadata elements, and metadata element
values (including linked or related content objects), with
the ability to update metadata element values. ###
Workflows can be triggered by the discovery of a content
object type instance, or the change of a content object's
metadata element value.
###
###
###
###
###
###
###
The ECM solution allows target date and times to be
assigned to a workflow, including a time range (e.g. within
ten days from tomorrow).
###
###
###
###
###
###
###
###
###
The ECM solution provides a web-based environment for
managing the versioning on content objects and content
collections stored within the DAM or repository
environment.
###
Authors can choose single content objects and content
collections, and check them out of the DAM or repository
environment.
###
Authors can choose single content objects and content
collections, and check them into the DAM or repository
environment.
###
Authors can choose a content object and view a list of
versions available for each content item.
###
Authors can choose a collection of content objects and view
an aggregated list of the versions available for each content
item.
###
When checking in a content object, content collection, or
both the author is provided with the ability to assign
comments to any particular version. These comments are
browser-based text commentary that other authors are
able to read. ###
When checking in a content object, the ECM solution
enables the author to choose whether the item they are
checking in is a minor revision or a major revision.
###
The ECM solution records the author's name, the group and
role they are associated with; the date and the time; and
stores this within the version of the content item.
###
###
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The ECM solution shall support the process of user-based
personalisation, and manage the Log Analysis & Usage
Mining (information stored within web server logs is
analysed through data mining techniques)
###
###
###
###
###
###
Many ECM solutions integrate with portal systems for
personalization of the content
###
How does the ECM solution integrate with portal software
###
###
###
The ECM solution publishees content objects and content
collections to a separate web server, which is not
collocated with the portal server.
###
The ECM solution supports the publishing of a content
object's metadata element values in XML for identification
within the portal server.
###
###
###
The ECM solution shall support the WSRP (Web services for
remote portals) specification according to OASIS
(Organization for the Advancement of Structured
Information Standards).
###
Document management products function to help
companies better manage the creation and flow of
documents through the help of databases and workflow
engines that encapsulate metadata and business rules.
Records management consists of creation, maintenance, ###
###
The ECM solution captures electronic documents and
passes them onto the process where they can be declared
as a record
###
The ECM solution captures electronic documents directly
from MS Office applications, Acrobat PDF, and either Lotus
Notes or MS Outlook.
###
###
###
The ECM solution can alter tailored metadata elements
without major restructure after system setup, or require
vendor intervention.
###
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Should an exclusion list be employed (stop words list), the
ECM solution shall remove them from the search results
before presentation to the end user.
###
###
The ECM solution supports searches within browse, e.g. can
perform a category browse on search results.
###
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The ECM solution allows end users to save, name, and share
searches among other users and specific groups of users,
according to security profiles.
###
###
The ECM solution shall provide filtering options for end
users to filter the results by date, file type (MS Office, PDF,
image, rich media), ranking, number of results.
###
The ECM solution allows users to save their search results,
and their profiles can be stored during the session. A link to
view previous search results will be provided, if the user
performs another session.
###
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The ECM solution provides role-based security across all
content objects, content collections, pages, downloadable
files, forms, metadata, and templates for individual
authors.
###
The ECM solution shall provide Roles based security across
all content objects, content collections, pages,
downloadable files, forms, metadata and templates for
group of authors.
###
The ECM solution provides role-based security across all
content objects, content collections, pages, downloadable
files, forms, metadata and templates for organizational
units of groups.
###
The ECM solution provides role-based security across all
content objects, content collections, pages, downloadable
files, forms, metadata, and templates for individual
domains/sites
###
The ECM solution provides a mechanism for sensitive
content to be deleted, to prevent un-authorized
viewing/access after permanent deletion
###
The ECM solution prevents expired content objects and
content collections from being viewed after the specified
date and time.
###
The ECM solution makes "checked-out" content objects
and content collections accessible from a secure location
only.
###
The ECM solution renders nominated content objects and
content collections into a suitable, view-only and a "non-
printable" format/ This prevents all other actions for
specified types of classes of content objects and content
collections. ###
The ECM solution immediately revokes all access and view
privileges across an organizational unit (group of groups), a
specific group (of authors), or individual.
###
The ECM solution restricts access when the security
category in an author'ss profile is less than that in the
document object.
###
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Documents and records within a file folder should have a
security category lower than or equal to the file folder.
###
RSA is a computer algorithm that is used for signing and
encryption RSA stands for the names of the public
encryption key’s founders.
###
Advanced Encryption Standard (AES) is a US encryption
standard.
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The ECM solution provides a facility to allow administrators
to define and customize data fields, including the allocation
of assets to specific content collections or repositories.
###
The ECM solution is capable of building different views of
assets, allowing the allocation of assets to defined
collections.
###
###
###
The DAM specific-searches doesn't require the installation
of additional software on an end authors or users computer.
###
OAI = Open Archive Initiative
###
###
The ECM solution incorporates an item-level access control
system to deny access to secure items by unauthenticated
authors or users.
###
###
The ECM solution shall provide the ability to automatically
add copyright notices or watermarks on retrieval of content
objects held within the DAM environment, without effecting
or modifying the data held within the store.
###
The ECM solution should support text files marked up
according to a range of formats, including those employed
by the Text Encoding Initiative (www.tei-c.org)
###
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The ECM solution shall allow authors/users to associate
presentation templates with chosen queries for rendering
the output of charts/graphs.
###
The ECM solution shall allow administrators to generate
XML report data to allow the rendering of reports using 3rd
party graphing/charting applications.
###
###
The ECM solution shall manage the security of templates
and queries using the same security model employed to
manage authors/users view and access permissions on
content objects and content collections.
###
The ECM solution shall provide non-technical authors/users
with tools to configure the reporting across all repositories,
all content object types, and define views based on role-
based or group-based security.
###
The ECM solution shall provide non-technical authors/users
with tools to identify and select reporting fields and design
report layouts through selection from pre-populated
picklists or dropdown menus.
###
The ECM solution shall provide non-technical authors/users
with tools to design the presentation of their charts/graphs,
e.g. choose font and style colors, bar fill color, background
gradient color, legend/key color, etc.
###
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The platform refers to the framework, both the hardware
(e.g., type of processor) and the operating system that
allows a computer or set of computers to function.
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