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Lecture Notes 3.1

Verbal communication involves the use of words and language to express ideas, while nonverbal communication refers to expressing meaning through behaviors without words. Some key differences are that verbal communication relies on grammar and intentional word choice, whereas nonverbal cues can be unconscious and more powerful in conveying emotions. Effective communication requires a combination of both verbal and nonverbal signals. The document provides examples of verbal cues like emphasis and organizational cues, and lists different components of nonverbal communication including body language, use of space, eye contact, and tone of voice.

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Russel Cyrus Santiago
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470 views2 pages

Lecture Notes 3.1

Verbal communication involves the use of words and language to express ideas, while nonverbal communication refers to expressing meaning through behaviors without words. Some key differences are that verbal communication relies on grammar and intentional word choice, whereas nonverbal cues can be unconscious and more powerful in conveying emotions. Effective communication requires a combination of both verbal and nonverbal signals. The document provides examples of verbal cues like emphasis and organizational cues, and lists different components of nonverbal communication including body language, use of space, eye contact, and tone of voice.

Uploaded by

Russel Cyrus Santiago
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ORAL COMMUNICATION IN CONTEXT

LESSON NOTES #3

VERBAL AND NONVERBAL COMMUNICATION

Verbal Communication Is the use of sounds and words to express yourself. It also refers to the use of sounds and language
to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning
and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for
expression between two or more people. It is an interaction in which words are used to relay a message. For effective and
successful verbal communication, use words to express ideas which can be easily understood by the person you are talking
to. An example of verbal communication is saying “No” when someone asks you to do something you don’t want to do.

Verbal Cues Examples


1. Emphasis Cues are those which are given to focus attention on important information.
examples include ‘Listen carefully..’, ‘Please listen carefully..’, ‘You need to know about..’.
2. Organizational Cues are those which are given to help the listener understand the order, sequence or relationship of the
information.
examples include ‘First..’, ‘Then..’, ‘Next..’
3. Mannerism Cues are particular or habitual way of talking. The speaker repetitively say the words.

Nonverbal Communication refers to an interaction where behavior is used to convey and represent meanings. All kinds of
human responses that are not expressed in words are classified as nonverbal communication.
According to experts, a substantial portion of our communication is nonverbal. Every day, we respond to thousands on
nonverbal cues and behaviors including postures, facial expression, eye gaze, gestures, and tone of voice. From our
handshakes to our hairstyles, nonverbal details reveal who we are and impact how we relate to other people.
In many cases, we communicate information in nonverbal ways using groups of behaviors. For example, we might combine
a frown with crossed arms and unblinking eye gaze to indicate disapproval.

Say it with your body


In face-to-face conversation, body language plays an important role. Communication is 55 percent non-verbal, 38 percent vocal (tone and inflection),
and 7 percent words, according to Albert Mehrabian, a researcher who pioneered studies on body language. Up to 93 percent of communication, then,
does not involve what you are actually saying.

Positive body language is open—your posture is upright and receptive, your palms are open, you lean in when speaking or listening, and nod
encouragingly. Negative body language can include biting your lip nervously, looking bored, crossing your arms, putting your hands on your hips, or
tapping your foot impatiently.

Components/ Types of Nonverbal Communication


Nonverbal communication is a system consisting of a range of features often used together to aid expression. The
combination of these features is often a subconscious choice made by native speakers or even sub-groups/sub-cultures
within a language group. The main components of the system are:
1. Kinesics (body language) -- Body motions such as shrugs, foot tapping, drumming fingers, eye movements such as
winking, facial expressions, and gestures
2. Proxemics (proximity)-- Use of space to signal privacy or attraction
3. Haptics -- Touch
4. Oculesics -- Eye contact
5. Chronemics -- Use of time, waiting, pausing
6. Olfactics -- Smell
7. Vocalics -- Tone of voice, timbre, volume, speed
8. Sound symbols -- Grunting, mmm, er, ah, uh-huh, mumbling
9. Silence -- Pausing, waiting, secrecy
10. Posture -- Position of the body, stance
11. Adornment -- Clothing, jewelry, hairstyle
12. Locomotion -- Walking, running, staggering, limping
13. Emoticons in emails and texts.
14. Deliberately posting photos on Facebook and other social media to provoke a reaction.

Verbal vs. Nonverbal Communication: What’s the Difference?


While nonverbal communication involves body language, verbal communication relies on words. There’s more to it than that, however. Proper
communication often requires a mix of verbal and nonverbal signals to convey meaning. Consider the differences between these forms of
communication and how to use them:

1. Delivery: Verbal communication can transpire over the phone, through email, written letters, or a face-to-face conversation. Most nonverbal
communication happens only when the two or more parties can see each other.
ORAL COMMUNICATION IN CONTEXT
LESSON NOTES #3
2. Intentionality: A difference between the two types of communication, verbal and nonverbal, is that the words a person chooses—verbal—tend to
be intentional, whereas many elements of nonverbal communication can be unintentional or out of a person’s control and impact reception. Nonverbal
communication can be unconscious; for example, a person who sweats while talking may convey nervousness.
3. Grammar: Verbal speech has patterns and grammar rules to adhere to, whereas nonverbal communication is more fluid.
4. Authenticity: Nonverbal behavior like body movements, mannerisms, or physiological responses (blinking or fidgeting) can influence communication,
altering the authenticity of your spoken words or causing them to take on a different meaning. Nonverbal messages can be more powerful than verbal
communication, as human bodies can subconsciously deliver messages that they are verbally not conveying—“actions speak louder than words.”
5. Emotions: Nonverbal cues are especially powerful when communicating with children. A parent’s facial expressions and tone will often express
feelings more clearly than using words kids may be too young to understand fully. Nonverbal communication is also beneficial when communicating
emotions between a language barrier.
6. Engagement: Nonverbal signals are a great way to communicate attentiveness and engagement to those around you. It’s not enough to verbally tell
someone you are interested in what they’re saying, controlling your posture and eye contact will demonstrate to others that you are interested,
whereas looking around or at your phone can express disinterest, even if that’s not technically the case.

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