SwathiM - QA Sample
SwathiM - QA Sample
Over 12+ years of experience in the Information Technology field with a specialization in
Quality Assurance and Software Testing with several industries including Finance, biopharmaceutical,
Law Enforcement, Insurance, Healthcare, Pharmaceutical and Airlines with Strong technical skills in
development, analysis, testing, reporting, and documentation of commercial and enterprise applications.
SUMMARY:
Participate in the planning, design and requirements gathering phases of project life cycle.
Test execution and also writing the summary reports on test status of the application.
Good experience working with several bug tracking tools like ALM, Jira, Rally, Zephyr for Jira,
Bugzilla and Quality Center etc.
Expertise in Automated tools like Quick Test Pro, Selenium and LoadRunner.
Involved in UAT testing by coordinating with the team for resolution based on the defects
priority.
Expertise in doing Gap Analysis, Mockup screens, Listing Valid Values for data elements.
Testing projects using various tests like E2E testing, Functional testing, Regression testing,
System testing, Smoke testing, and UAT testing. Involved testing in both Web and Client Based
Applications in different environments (QA, Staging, Production and DR) and in different
Browsers.
Experience in IAM ( Identity Access Management) system by assigning and removing the users’
access privileges.
Extensively used BrowserStack for Cross browser testing.
Experience in full Software Development Life Cycle (SDLC) methodologies validations to
ensure the Quality Assurance control.
Knowledge on SSO technologies and protocols like SAML, OAuth2.0 and OpenID Connect.
Extensively used SQL programming in backend and front-end functions, procedures, packages to
implement business rules and security.
Excellent Documentation, Management and Presentation skills for the QA Project Team.
Experience in FACETS and Xcelys with various application involving sales and enrollment,
claims processing, Providers, Authorizations, Benefits and Finance.
Preparing Requirements Traceability Matrix and also the Report specification
Performing Data mapping for different products of the application.
Profound insight to determine priorities, schedule work, and meet critical deadlines within
budgetary guidelines.
Developed Data Driven Automated test cases by connecting Oracle Database and reading data
from spreadsheets via Selenium (Java).
Setup meetings with end users for gathering the requirements and document business processes.
Good analytical and communication skills and ability to work independently with minimal
supervision and also perform as part of a team.
Proven strong Logical and Analytical Skills with the ability to follow project standards and
procedures.
Ability to prioritize task very well and work multiple test projects at same time.
Technical Skills:
Amgen, Tampa, FL
Sr.Quality Engineer and Business Analyst Oct 2020 to Present
Amgen Inc. is an American multinational biopharmaceutical company. One of the world's largest
independent biotechnology companies. Hundreds of scientists make Amgen the largest employer
in Ventura County. Focused on molecular biology and biochemistry, its goal is to provide a
healthcare business based on recombinant DNA technology. As a Sr. Quality Engineer, I have
worked in DIAS (Digital Identity access services) team by providing provisioning services to the
MyAccess-Target systems by following the GxP regulations.
Conduct requirements gathering sessions with Technical SMEs to elicit and document the
Business Requirements.
Analyzing and monitoring the defects and assigning them to the Developers.
Developing and tracking test metrics.
Working closely with the product team on the design and development of new features.
Prepared documentation, reports, and results based on the process of the test plan, mapping out
the failures, stability, and corrective actions in production process.
Review functional and design specification documents to ensure full understanding of the goal
Coordinated with BA, Developers, Manager and Team Members on daily basis.
Monitored the production releases and validated that the release was successful.
Performed Cross Browser testing on all supported browsers such as IE, Firefox, Safari, and
Chrome.
Verify and authenticate individuals based on their roles and contextual information.
Participate in all phases of the software development life cycle.
Daily scrum meetings, sprint retrospective, followed agile development methodology.
Manage and grant visibility of the business’s user identity database.
Manage the assignment and removal of users’ access privileges based on the status of LMS
trainings report.
Enable system administrators to manage and restrict user access while monitoring changes in
user privileges.
Worked in Python based environment.
Tested the business processes, application functionality and data flows.
Developed Test Cases and Test Scripts for System, Integration and UAT testing.
Executed both Manual and Automation test scripts.
Worked on Data Driven framework.
Monitored the defects and assigning them to the developers.
Created BRD’s, SRD’s and RTM.s based on the requirements gathered.
Demonstrated expertise in document life cycle management (Periodic reviews of SOPs, Manuals
documents) for GxP systems.
Preparing productivity test metrics for test preparation, execution and defects
Participated in the Defect calls conducted periodically and also on the project status meetings
Plan and Manage IQs/OQs testing requirements for MyAccess -Integrations.
Developing and implementing test plans for product defects and maintain the quality of the
product.
Extensively used ALM (Application Lifecycle Management) as a test management tool.
Projects involved: Bair Analytics Project, Accurint Command center and Genome
I have worked in several projects within the client majorly involved in BAIR, AVCC and Genome.
Projects involved: XCELYS ( similar to Facets) Application Upgrade from version 6.1 to 8.1 and also
Mobile App testing.
The project objective is to Upgrade the Xcelys application from version 6.1 to 8.1. The organization
needs to be on a current version of 8.1 to allow testing the project. As a Quality Analyst, I was involved
in testing to improve test environment and procedures for the upgrade and future initiatives.
Responsibilities:
Created Load Scenarios in LR Controller and Scheduled the Virtual Users and Parameterized.
Created Vuser scripts for multiple protocols like HTTP and Winsocket.
Used LR Analysis tool to view Load test results and drill down to identify possible bottlenecks.
Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress
test cycles.
Created Load Scenarios Scheduled the 200 Virtual Users and Parameterized Vuser Scripts to
generate realistic load on the Server.
Created test scenarios according to business requirements using performance center 9.52.
Used Site scope for monitoring the statistics like CPU usage, I/O, Memory.
Wrote custom functions and programs to support the load testing efforts
Monitored resources to identify performance bottlenecks, analyze test results and report the
findings to the clients, and provide recommendation for performance improvements as needed.
Generated performance graphs, session reports and other related documentation required for
validation and analysis
Compared and analyzed actual to expected results and reported all bugs to the development
team.
The primary objective of the project was to test various services and applications in Customer
communication division (DC7). I was involved into functional testing various applications such as
Documentum plug-in to Outlook, Documentum plug-in to Desktop, Item transformation, Pub Sub and
ISEIT and many other applications.
Responsibilities:
Studied System requirements specifications and developed Test Plans.
Prepared Test cases in MS Word, and uploaded the same on Test Plan tree of Test Director.
Executed Test Cases and verified Actual Results against Expected Results.
Automated the steps for the Regression Testing.
Coordinating with Developers for Defect Analysis.
Used Test Director for reporting bugs.
Performing Integration testing, System testing, Functionality testing and data validation testing.
Carried out User Interface Testing.
Involved in identifying the test cases that are affecting the basic and major functionality of the
application in order to Smoke Test the application.
Extensively used SQL queries to extract large data from the database.
Bug verification and giving walk through with the developer's about the open bug's status on
weekly basis.
Responsible in providing regular test reports to the management using MS-Excel.
Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
Zimmer Business Solutions, Austin, TX July 2011- Jan 2012
Performance Tester
I worked as a Performance Tester in SAP Portal application called MSS (Manager Self Service ) by
using SAP Web protocol.MSS is a web enabled tool used by managers to take report or update the
data’s of subordinates. As part of performance testing, I captured the average, 90th percentile and
maximum response time for three processes namely Bonus , Merit and LTI( Long term incentives. Also
worked on E- commerce application. It’s a multi-Store System which allows control and monitoring of
stores in a chain from a central location. This also assist us in keeping track of customer’s Purchases for
marketing purposes.
Responsibilities:
Used SAP Web protocol for recording the application.
Implemented Parameterization and Correlation in VUGen Scripts and created Image and Text
Verification checks in Vuser Scripts.
Configuring Run-time settings for VuGen, Controller and Performance Center.
Created Load Scenarios in LR Controller and Scheduled the Virtual Users and Parameterized
Vuser Scripts to generate realistic load on the Server
Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress
test cycles.
Managed and coordinated with offshore team.
Used Controller to Launch 672 concurrent users to generate load from 15 different locations.
Created Baseline transactions and resource utilization for comparative analysis against future
releases.
Automated performance test scripts and verified the response time under different load
conditions using LoadRunner.
Used Performance center to set up scenarios and tests.
Generated Server Monitor statistics like CPU usage, I/O, Memory, Processes, Thread Counts,
Bytes/Sec etc.
Generated performance graphs, session reports and other related documentation required for
validation and analysis.
Worked in a American Airline Application called HP Agilaire – Jetstream with Hawlett Packard which
is one of the world's largest information technology companies, specializes in developing and
manufacturing data storage, computing, and networking hardware, designing and delivering software
services. As part of performance testing, I captured unique bag tag numbers for two different modules
baggage claim and Seats allocation.
Responsibilities:
Involved with Analyses of Business Requirements, Test Planning, Test Development and Test
Execution.
Created the Test Cases on various forms of the application manually.
Created test cases for each functionality and automated the test cases for Regression testing.
Performed Functional and Regression testing on different platforms and Web browsers.
Performed Functional Testing, User Acceptance Testing, Regression Testing, GUI Testing,
Compatibility Testing and System Testing.
Gather Test input data including Pre-condition, Test input, Test result and Test regression data.
Developed Test Metrics on the weekly basis for senior management.
Involved in documenting and reporting defects using defect-tracking system.
Interacted with developers as needed to identify the main cause of defects.