MP Bab 1 201810160311153 Basmalah
MP Bab 1 201810160311153 Basmalah
MP Bab 1 201810160311153 Basmalah
NIM : 201810160311153
KELAS : MANAJEMEN 3D
CEO
CMO
MEO
CFO
MCO
Performance
Promotion
Price
Product
Place
Internal marketing is the task of _____.
hiring, training, and motivating able employees who want to serve customers
well
ensuring the internal profitability of the company
incorporating the societal concerns of the external environment into the
company's internal environment
promoting the company values to employees
satisfying consumer wants in a way that serves the best interests of the
company
Offerings
Desires
Needs
Demands
Wants
To reach a target market the marketer uses various marketing
channels. Which of the following choices is NOT one of the channels
discussed in the text?
Service channel
Distribution channel
Communication channel
Internet channel
When a customer expects good service from the dealer where he/she
purchased his/her car, his/her need would be classified as a:
delight need
unstated need
secret need
real need
stated need