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Website Shows Error 503 Its Application Pool Randomly Stops Within A Specified Time Period - Automatically Disabled Due To A Series of Failures

A website hosted on Plesk was showing error 503 and its application pool was randomly stopping within a specified time period. This was due to Rapid-Fail Protection in IIS, which automatically disables application pools after several crashes within a time window. To resolve this, Rapid-Fail Protection for the application pool can be disabled in the IIS Manager by changing the Enabled setting for Rapid Fail Protection from True to False. Disabling Rapid-Fail Protection prevents the application pool from stopping but may not resolve the underlying issue causing frequent crashes.

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Vincent Tacda
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68 views2 pages

Website Shows Error 503 Its Application Pool Randomly Stops Within A Specified Time Period - Automatically Disabled Due To A Series of Failures

A website hosted on Plesk was showing error 503 and its application pool was randomly stopping within a specified time period. This was due to Rapid-Fail Protection in IIS, which automatically disables application pools after several crashes within a time window. To resolve this, Rapid-Fail Protection for the application pool can be disabled in the IIS Manager by changing the Enabled setting for Rapid Fail Protection from True to False. Disabling Rapid-Fail Protection prevents the application pool from stopping but may not resolve the underlying issue causing frequent crashes.

Uploaded by

Vincent Tacda
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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2/18/23, 7:40 AM Website in Plesk shows error 503; its application pool randomly stops within a specified time

ecified time period: automatically disabled due to …

Website in Plesk shows error 503; its application pool randomly


stops within a specified time period: automatically disabled due to
a series of failures
  Renan Moreira 
Updated 6 months ago

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Applicable to:  Plesk for Windows

Symptoms
A website is unavailable with the following error:
503. The service is unavailable.

The application pool stops randomly within a specified time period.

The following error can be found in Windows > Start > Event Viewer > Windows Logs: 

Cause
Rapid-Fail Protection disables application pool if it crashes several times within a specified time period.

Resolution
Note: Rapid-Fail Protection prevents the failing application pool from getting into a continuous loop of crashing. This is useful when
an application goes out of control which could overload the server.
In general, it is better to review the application code to resolve crashes.

To prevent an Application Pool from stopping, disable Rapid Fail Protection in IIS. Refer to these articles for more information:

http://www.iis.net/configreference/system.applicationhost/applicationpools/add/failure
http://technet.microsoft.com/en-us/library/cc745955.aspx
General steps to disable Rapid Fail Protection for application pool are the following:

1. Connect to the server via RDP.

2. Open Internet Information Services (IIS) Manager > Application pools > choose application pool > Advanced Settings.

3. Scroll down to Rapid Fail Protection and change the option Enabled from True to False. Click OK to apply the changes.

https://support.plesk.com/hc/en-us/articles/213917405-Website-in-Plesk-shows-error-503-its-application-pool-randomly-stops-within-a-specified-time-p… 1/2
2/18/23, 7:40 AM Website in Plesk shows error 503; its application pool randomly stops within a specified time period: automatically disabled due to …

Note: if the application is crashing frequently, it may require reviewing the application code in order to prevent repeated crashes.

https://support.plesk.com/hc/en-us/articles/213917405-Website-in-Plesk-shows-error-503-its-application-pool-randomly-stops-within-a-specified-time-p… 2/2

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