Asset Management Strategy Framework
Asset Management Strategy Framework
Asset Management Strategy Framework
Strategy
Framework
February 2022
04/03/2022
Contents
1. Introduction ........................................................................................................................ 2
2. Approach and timetable ..................................................................................................... 3
3. Context ............................................................................................................................... 4
4. Asset management objectives ........................................................................................... 6
5. Tools required to develop the strategy and deliver on the objectives ................................. 6
Appendix 1 – Summary of tasks ............................................................................................. 14
1. Introduction
The Council has invested over £44 million in its stock over the life of the 2014 Asset
Management Strategy to deliver the Charnwood Standard of accommodation, which aims to
exceed the government set Decent Homes Standard.
This framework sets out the Council’s proposed approach to updating the 2014 Asset
Management Strategy, ensuring it links closely to our objectives, and highlights risk and
opportunities around our HRA assets.
Alongside this framework, the Council is currently changing its model for the delivery of planned
investment, moving away from delivery of multiple workstreams though a single managing
contractor, to a model based on delivery though multiple dedicated specialist contractors.
The reason for creating a framework as opposed to immediately updating the existing strategy
is threefold:
• Firstly, the amount of change that the Council, and the housing sector more generally, faces
around stock investment and asset management. These changes are outlined in the context
section of this document. Whilst the purpose of our asset management strategy remains
largely consistent, the changes will result in some key decisions for the Council.
• Thirdly, the Council requires additional information to be sure that the HRA Business Plan
accurately captures investment requirements and that it can properly evaluate stock
investment decisions and make appropriate recommendations to stakeholders.
Whilst the information supporting the existing AMS and the associated HRA Business Plan has
served its purpose, we now need to ensure that we can continue to make informed decisions
This framework sets out key objectives and an outline approach to asset management. It also
includes some commentary on where we currently are against the framework and identifies
some key immediate actions. This will develop into a more detailed action plan that identifies
the work that needs doing to develop and implement the strategy.
The approach to the development of the strategy will be to take the existing information that we
have available - including updated stock condition survey report and energy study, and the
latest information on fire/building safety as outlined below - and validate this to compare the
current cost forecasts from these activities with the current HRA Business Plan allowances. We
will then produce a draft strategy setting out a prioritised plan of what is affordable within the
existing allowances. We will bring forward a draft updated strategy for discussion by the end of
Quarter 2 of 2022/23 on this basis.
It is important to note that this approach will aim to produce a strategy that is affordable within
the existing HRA Business Plan that accompanies this paper. If the updated cost forecasts
arising from the exercise to interrogate and validate our existing information varies materially
from those contained within the current plan, we will be clear what is deliverable within the
existing plan and the subsequent impact on the housing stock and our plans to invest in
improvement expenditure. The updated draft strategy will then allow further debate prior to
approval.
This framework sets out the tools needed to develop the strategy. These are split into two
phases. Firstly, the work needed to validate existing stock condition data and develop an
affordable strategy as described above. This will be delivered prior to strategy approval to give
stakeholders the necessary assurance that the strategy is robust. Secondly, the work needed to
further develop and implement the strategy and the asset performance evaluation that will
consider the long-term contribution of the assets.
Scope
The strategy will set out our overall approach to asset management of the HRA stock. It
includes all our housing assets, including sheltered accommodation, and other HRA assets
including garages, and shops.
Purpose
The asset management strategy plays a significant role in our HRA Business Plan, and needs
to take account of three key themes that we propose form the purpose of the strategy:
• Supporting wider objectives - Being clear where and how asset management is supporting
wider objectives, such as building safety, energy efficiency and meeting housing need in line
with our strategic aims.
3. Context
The environment in which the Council operates reflects continued public sector spending
constraints and welfare reform, leading to a reduction in social rents. The Government has now
agreed a 5-year settlement where registered providers of social housing can increase rents by
up to CPI + 1% per annum.
Government is currently legislating for changes to the management of building safety. This is
likely to introduce additional costs and management obligations on landlords of buildings over
18m or 6 storeys, as well as having an impact on lower rise buildings. Whilst the Council has no
buildings over this threshold, an impact in the approach to management of the wider stock is to
be expected. Landlord compliance activity is critical to ensuring our homes are safe. Like many
providers, the Council has strengthened delivery in key areas.
Other additional cost factors to be considered are those arising from national commitments to
achieve net zero carbon emissions by 2050.
The Social Housing White Paper sets out a focus for all social housing residents to be safe in
their home and have a good quality home and neighbourhood to live in. The White Paper
confirms the review of the Decent Homes Standard during 2021. We believe that this will lead to
an updated Decent Homes Standard.
The Regulator of Social Housing (RSH) Home Standard sets out the requirements for
Registered Providers as follows:
Quality of accommodation
Registered providers shall:
(a) ensure that tenants’ homes meet the standard set out in section five of the Government’s
Decent Homes Guidance and continue to maintain their homes to at least this standard
(b) meet the standards of design and quality that applied when the home was built, and were
required as a condition of publicly funded financial assistance if these standards are higher than
the Decent Homes Standard
(c) in agreeing a local offer, ensure that it is set at a level not less than these standards and
have regard to section six of the Government’s Decent Homes Guidance.
Whilst the Home Standard applies to the Council, Councils are not yet subject to proactive
engagement with the RSH. This will change following the Social Housing White Paper and the
Council can expect to be routinely checked against the regulator’s standards. Whilst this should
not be a change - as the Council has always aimed to meet the Home Standard anyway - it is
important to use this opportunity of the review of the AMS to understand the current focus of the
RSH and test our approach accordingly.
The Regulator of Social Housing (RSH) current regulatory focus continues to be on governance
and viability. The Regulator has made clear that it is essential that there is a golden thread of
information that links our decision making in this area to our HRA Business Plan to demonstrate
viability and the suitability of our investment plans. The most recent sector risk profile highlights
the most significant risks that Providers must manage and mitigate including:
• Landlord compliance – all providers have an obligation to act to ensure the homes they
provide are safe and data remains a key risk.
• Stock condition – investment should be based on a good, evidenced understanding of the
overall condition of stock underpinned by up-to-date data.
• Market sales exposure – the implications of the market cycle and a slowdown in
some geographical areas.
• Reputational risk – decisions should have regard to the expectations of all stakeholders.
• Rents – strategies and business plans need to cope with changes in housing policy and
related areas including welfare reform.
• Best value principles are also important in the context of this strategy and it is important to
note the wider duties incumbent on the Council. Specifically in relation to Asset
Management, it should be noted that value for money is significantly wider than the
procurement of goods and services linked to the investment programme, and encompasses
decision making on the investment in the asset in the first place.
• The HCAs Value for Money Standard is useful in this regard. It requires that registered
providers shall deliver value for money through their repairs and maintenance programmes,
and also that they "understand the return on assets and have a strategy for optimising the
future returns on assets – including rigorous appraisal of all potential options for improving
value for money including the potential benefits in alternative delivery models - measured
against the organisation’s purpose and objectives”.
Linked to our Corporate Strategy (2022-24) themes set out in the box below we propose seven
key objectives for asset management will underpin the new strategy:
1. Maintain up to date and reliable information on the stock, its environmental impact, and its
condition to demonstrate a comprehensive understanding of liabilities.
2. Maintain clear standards to ensure quality and safe homes and consult with tenants and
other stakeholders on these standards.
3. Ensure that our investment to meet these standards is needs based and prioritised, with
priorities for investment focused on areas of greatest risk.
4. Ensure that our plans are affordable within the HRA Business Plan and are considered
against existing and potential objectives relating to the improvement of sheltered
accommodation, acquisitions, new supply, decarbonisation, and regeneration.
5. Understand the financial and non-financial performance of our assets and deliver investment
where it will generate appropriate return.
6. Carry out options appraisals on stock that does not meet our requirements or offers other
opportunities, exploring a range of alternative options to improve outcomes for tenants and
the HRA Business Plan.
7. Deliver value for money through clear, compliant, efficient and well monitored programmes
of work.
The strategy will rely on information in the following areas which will need to be regularly
updated to ensure it is fit for purpose. Some of the elements outlined below require action prior
to the approval of the strategy - these are highlighted as phase one tasks but will also need to
To be fully compliant and understand our assets we have to maintain up to date and controlled
records covering our stock and its condition. Our existing plans are based on old stock condition
data based on a 50% sample originally collected in 2012. This data no longer fully meets the
Council’s needs in terms of informing the Asset Management Strategy or the HRA Business
Plan. Whilst the data has been updated for investment works delivered since then, there are
concerns that there have been periods when data update has not been comprehensive.
In addition, our current approach is to record expected component lifecycles within the database
(linked to the Charnwood Standard) rather than a surveyor’s opinion on when they will reach the
end of their useful life. The result is that the database does not effectively capture when
replacement will be required based on condition. Even if it did, in some instances, the data is
now old enough that it is unlikely to provide an accurate picture of this condition.
The schedule of rates – the rates for the replacement of key components that underpin the
financial forecasts from the data – also requires updating. Whilst there is a manual adjustment
of this to capture more reflective rates in the HRA Business Plan (see Business Planning
section below), the database needs be properly adjusted to reflect the latest outturn costs. Our
current data also suggests some backlog in investment. We believe this to be driven primarily
by a combination of tenant refusals and failure to update the data but acknowledge that this is
based on local knowledge and should be reflected in the data.
The Council will therefore undertake a representative sample survey of the stock. This will serve
to validate the existing HRA Business Plan and the existing Decent Homes Position (including
identifying potential HHSRS issues). A Stock Condition Surveyor post has been recruited to, but
a single post-holder will not be able to deliver the initial representative sample in a suitable
timeframe.
An ongoing programme of stock surveys to support the strategy objectives and ultimately move
to a position of 100% survey coverage will then be developed to support investment planning
(see below). This programme, subject to evaluation and risk assessment once the results of the
sample survey are known, will be delivered by the new internal resource. We will also develop
and maintain an enhanced process for capturing and updating data from planned and
responsive programmes and an up-to-date schedule of rates providing accurate costs of
replacement. As part of this work, we will consider the use of the current IT system, and our
requirements in respect of the real time update of asset data following field survey.
Phase 1 tasks
• Develop procedures relating to data and maintenance to ensure that information remains up to
date.
The stock condition data should cover the replacement of key components within the property
when they reach the end of their useful life. We also need to consider and define other
investment requirements. This is likely to include further consideration of:
Some of these areas are well understood and others are less certain at this stage. A detailed
breakdown of current assumptions for the above areas will be compiled. Any additional
investigations required will form part of the action plan associated with the conversion of this
framework into the new strategy.
Some current gaps have already been identified as priority areas. These include:
• Energy- The council does hold RDSAP data, however it requires updating. The
recommendation is to use the representative sample stock condition survey to collect
representative energy data to inform an energy study and understand the costs of achieving
SAP C and net zero carbon.
• M&E - the costs relating to communal electrical installations, common heating systems and
lifts.
• Sheltered Housing improvements- more detailed costs and profile around the proposed
remodelling. The HRA BP does include some allowances, but the latest cost forecasts
exceed these and update is required subject to the agreement of our plans.
• Fire - the Council does not currently have stock over 6 storey or 18m. It has already done
work to risk assess its fire doors and the HRA Business Plan has been adjusted to reflect
the need for priority fire door replacement in the early part of the HRA Business Plan. The
amount for other fire safety works has been increased from £100,000 to £300,000 in 2020
to reflect the need to address actions arising from Fire Risk Assessments and associated
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intrusive surveys. This allowance will need to be kept under review as further FRAs and
surveys are undertaken.
• Review existing cost forecasts from currently available information for the key areas outlined
above.
• Highlight areas where we do not currently have sufficient information to assess and plan
further investigations where required.
• Capture new RDSAP data as part of the representative sample survey and undertake a
high level energy study to forecast the likely costs of achieving SAP C and net zero carbon.
• Develop updated cost forecasts and profile for the planned Sheltered Housing
improvements.
• Undertake M&E surveys in blocks with complex M&E and sample other blocks to test
current assumptions.
• Maintain a costed list of actions arising from FRAs and associated surveys and cross check
with fire safety related HRA Business Plan allowances.
There are a number of possible scenarios around asset investment. Whilst some investment is
essential and non-discretionary (e.g. statutory compliance activity or work to maintain Decent
Homes), other investment is more discretionary. Of our more discretionary investment, some
will be key to maintaining the income stream (e.g. the re-modelling of hard to let Sheltered
accommodation) whilst other may be more based on improving tenant satisfaction (e.g.
environmental improvements on estates). Investment priorities are not currently documented,
although the HRA business planning process does include some prioritisation and annual
programmes of investment are prioritised.
As a result of the limitations in the age and coverage of the existing data, it is not possible to
identify prioritised investment from the current data. Local knowledge and manual intervention is
needed to develop programmes of work. Enhancements to the data will enable us to provide
Members and tenants with greater assurance that the highest priority requirements are being
met and that there is sufficient capacity for any improvement related spend.
The Charnwood Standard is currently in place. This focuses primarily on the replacement of key
components - such as kitchens and bathrooms - when they reach the end of their allocated
lifecycle as opposed to when their condition dictates that they require replacement. The result of
this is that the components should be more modern - the Charnwood Standard goes beyond the
modernity standard in Decent Homes - but, in setting a maximum age for these components, the
Council risks replacing components still in reasonable condition. In addition, the average lifecycle
will likely drop below the expected lifecycle as some components will be replaced early owing to
their condition but these cannot be offset by other components being replaced later where
condition allows. The review of the strategy allows us to consider if the Charnwood Standard
remains appropriate in the context of the wider investment priorities.
• Document existing investment priorities and review the Charnwood Standard with
stakeholders in the context of the survey results.
Typically, the Council has focused on when and not if investment should be made in the
housing stock. Whilst the vast majority of the HRA stock will remain for the 30-year life of the
HRA Business Plan, we need to do more work to develop our understanding of how our assets
perform in order that we can appraise investment options.
As part of the development of this strategy we will carry out an exercise to assess the
performance of all our housing stock. This groups the stock according to archetype and locality
and considers the following:
It will be essential to evaluate performance across a range of factors, not just financial,
reflecting the social objectives of the Council. This social analysis is essential and can enable
these factors to be objectively assessed and demonstrated in order to provide the information
needed to make investment decisions going forwards. We will develop these non-financial
measures as part of our asset performance evaluation.
A scoring system will be developed and we will use the following matrix to prioritise
investigations:
Where stock is performing poorly, on either a financial and/or social return basis (i.e. priority
groups 1-3 above), a more detailed evaluation of the drivers of poor performance will be
undertaken before investment decisions are made (excluding essential investment for H&S
which should be made regardless to ensure tenant safety and Decency). This will avoid
investment in unsustainable stock. Where appropriate, alternative options will be explored.
Appraisal options will consider:
It is important to note that in some cases none of the above will be appropriate. The target of
the strategy will be informed decision making - even if that decision is the status quo - as
opposed to mandating alternative strategies in the event of poor financial or social performance.
Complete asset performance evaluation and present results. Provide initial information to
enable a strategic discussion and plans for further investigations and appraisal. Subsequently
incorporate results in to AMS for approval.
The updated Asset Management Strategy will be aligned with a Housing Strategy which will
provide an understanding of the local housing market
The Council has utilised one for one Right to Buy capital receipts to fund 30% of acquisition
costs of properties to meet the need for affordable rented homes with the remaining 70% from
the Housing Revenue Account. As of 31st March 2021, the Council has purchased 38
properties either for sale on the open market or offered back to the Council through the Right of
First Refusal scheme.
In addition, the Council has taken opportunities to acquire properties via S106 Agreements
resulting in 5 additional units in Shepshed and 27 in Queniborough.
However, the impact of the Right to Buy legislation continues to see an annual net loss in the
Council’s housing stock which reduces the number of affordable properties available to those
households on low income and impacts on the viability of the HRA Business Plan.
Once phase one tasks are complete, develop a growth strategy to mitigate the impact of the
Right to Buy and maintain affordable housing supply within the constraints of the HRA Business
Plan.
Business Planning
The current HRA Business Plan includes allowances to fund existing commitments, but the age
and coverage of the existing data means that it relies on a series of manual adjustments and
the application of local knowledge. Whilst there is visibility of the assumptions made and these
are recorded amongst supporting information, there needs to a golden thread from recently
collected information through to the plan.
The HRA Business plan has been updated to reflect the emerging liabilities around fire safety
and to include some, but not all, of the improvement expenditure for the sheltered housing
project.
It is for the reasons outlined above that the recommendation of a new stock condition survey
and associated 30-year cost forecast is made. This will allow the Council to validate the
assumptions being made in the HRA business planning process and provide stakeholders with
assurance around the suitably of these.
This will enable this new strategy to emerge alongside a validated 30-year cost plan covering
the stock condition and non-stock condition items considered above. Alongside this, the agreed
investment priorities and standards will be developed. Affordability testing will be key and there
must be a golden thread between the plan and the underlying data.
Ensure the initial strategy and discussion is based on the affordability limits within the previously
agreed plan or present business case to revise the existing plan as required.
The associated Investment Plan will be approved annually to confirm alignment to the business
plan and affordability. This is particularly relevant to understanding the impact of increases in
the costs of delivery rate (either through inability to achieve target costs or cost inflation) or an
increase in requirements (e.g. net zero carbon or Decent Homes 2) which will be stress tested.
The Council currently plans investment on an annual basis. The objective is to develop a longer-
term programme of work that can provide stakeholders with greater visibility of work in the medium
term. The investment planning process envisaged by the new strategy is designed to create a 5-
year programme of work to determine:
The investment plan is important to support effective procurement and value for delivery, and to
provide resident visibility. The strategy will commit to the development of a five-year investment
plan on this basis.
Once the investment requirements are fully understood, a review of the Asset Management
Team structure will be undertaken and the action plan accompanying the framework will
highlight any changes required to deliver against requirements.
Risk management
The strategy will need recognise that housing assets can also become liabilities, creating a risk
to viability as well as significantly impacting on residents’ lives. Key risks to cover in the strategy
will include:
• Failures to manage health and safety compliance could put residents, staff and contractors
at risk.
• Failures to meet statutory or regulatory standards can carry penalties and will damage the
organisation’s reputation.
• Failure to maintain the golden thread between the understanding of stock condition and
investment need and the allowances within the Business Plan.
• An incorrect scope or poor quality of stock investment will have a key
influence on customer satisfaction.
• Poor value for money in stock investment will have a major impact on our finances as this
represents a very large proportion of our HRA spend.
• Internal and external factors impact on investment need and expenditure. Key amongst
these are currently fire/Building Safety and energy efficiency. We will need to remain aware
of the impact of these on investment levels in existing stock and any subsequent impact on
our investment plans.
• Internally published standards will need to be reviewed - changing standards may carry
reputational risk.
A process to identify and assess risks is in place and actions agreed to manage risks to
minimise impact. All key asset management related risks including financial, operational,
delivery risks (e.g., failure to invest) are captured in the appropriate operational risk register.
Phase 1
1. Enhance Data
• Check key replacement costs driving the plan against recent outturn cost.
• Review existing cost forecasts from currently available information for the key areas outlined
above.
• Highlight areas where we do not currently have sufficient information to assess and plan
further investigations where required.
• Develop updated cost forecasts and profile for the planned Sheltered Housing
improvements.
• Document existing investment priorities and review the Charnwood Standard with
stakeholders in the context of the survey results.
• Cross check against internal data and HRA Business Plan and highlight any risks.
• A process to identify and assess risks is in place and actions agreed to manage risks in
order to minimise impact. All key asset management related risks including financial,
operational, delivery risks (e.g. failure to invest) are captured in the appropriate operational
risk register.
Ensure the initial strategy and discussion is based on the affordability limits within the
previously agreed plan or present business case to revise the existing plan as required.
• Define strategy for remaining surveys to achieve 100% coverage.
Updated draft strategy in Quarter 2 of 2022/23
Phase 2
• Develop procedures relating to data and maintenance to ensure that information remains up
to date.
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14
• Consider the use of the current IT system, and our requirements in respect of the real time
update of asset data following field survey.
• Using data from asset performance evaluation - present results. Provide initial information
to enable a strategic discussion and plans for further investigations and appraisal.
Subsequently incorporate results in to AMS for approval.
• Develop a growth strategy to mitigate the impact of the Right to Buy and maintain affordable
housing supply within the constraints of the HRA Business Plan.