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Module I Introduction To Management

This document provides an introduction to the concept of management. It defines management as the process of designing and maintaining an environment for people to work together efficiently to achieve goals. It discusses definitions of management provided by thinkers like Mary Parker Follett and Harold Koontz. The objectives of management are outlined as the proper utilization of resources, improving performance, mobilizing talent, and planning for the future. The scope and functions of management are explained. Management is described as both a science and an art. Challenges of management and reconciling competing interests are also covered. Finally, managerial skills, roles, and Mintzberg's framework of managerial roles are discussed.

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Avik Sanyal
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177 views

Module I Introduction To Management

This document provides an introduction to the concept of management. It defines management as the process of designing and maintaining an environment for people to work together efficiently to achieve goals. It discusses definitions of management provided by thinkers like Mary Parker Follett and Harold Koontz. The objectives of management are outlined as the proper utilization of resources, improving performance, mobilizing talent, and planning for the future. The scope and functions of management are explained. Management is described as both a science and an art. Challenges of management and reconciling competing interests are also covered. Finally, managerial skills, roles, and Mintzberg's framework of managerial roles are discussed.

Uploaded by

Avik Sanyal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Module I

Introduction to Management
Books for Study
What is Management..
Management is the process of designing and maintaining an
environment in which individuals, working together in groups,
efficiently accomplish selected aims.
What is Management..
Mary Parker Follett:
• “Management is the art of getting things done through others.”
Follett describes management as an art of directing the activities
of other persons for reaching enterprise goals. It also suggests that
a manager carries only a directing function.
What is Management..
Harold Koontz:
• “Management is the art of getting things done through and with
people in formally organized groups.” Koontz has emphasized that
management is getting the work done with the co-operation of
people working in the organization.
What is Management..
Objectives of Management
• Proper Utilization of Resources: The main objective of management is to use various
resources of the enterprise in a most economic way. The proper use of men, materials,
machines and money will help a business to earn sufficient profits to satisfy various
interests.
• Improving Performance: Management should aim at improving the performance of each
and every factor of production. The environment should be so congenial that workers
are able to give their maximum to the enterprise.
Objectives of Management
• Mobilizing Best Talent: The management should try to employ persons in various fields
so that better results are possible. The employment of specialists in various fields will be
increasing the efficiency of various factors of production.

• Planning for Future: Another important objective of management is to prepare plans.


No management should feel satisfied with today’s work if it has not thought of
tomorrow.
VIDEO CASE: AMAZON FACILITY IN HARYANA
Scope of Management
• Management is an all pervasive function since it is required in all types of
organized Endeavour. Thus, its scope is very large.
• The following activities are covered under the scope of management:
Planning,
(i)

(ii) Organization
(iii) Staffing.
(iv) Directing,
(v) Coordinating, and
(vi) Controlling.
Contd.
• The operational aspects of business management, called the
branches of management, are as follows:
1. Production Management
2. Marketing Management
3. Financial Management.
4. Personnel Management and
5. Office Management.
FUNCTIONS OF MANAGEMENT
Management as a Process….
INPUTS (the 6 Ms) Management Functions OBJECTIVES

PLANNING DIRECTING
• Manpower
• Goods & Services
• Materials
desired by
• Machines
customers
• Methods
• Money
• Markets ORGANISING CONTROLLING STAFFING
Nature of Management…

• Utilization of Resources optimally & Economically


• Goal Oriented
• Distinct process
• Integrative Force
• Intangible force
• Multidisciplinary
• Result attained through others
• Universally applicable
• A System of Authority
• A Science or Art?
Management as a Science…

• Management can be treated as a “Behavioral Science”- the


principles and theories of which are “Situation
bound/oriented” as their applicability does not necessarily
lead to the same results every time.
Management as an Art….
• Can be considered as one of the most “Creative Arts” as it requires
a vast knowledge, along with innovation, initiatives, implementing
& integrating skills in relation to goals, resources and results.
• As an Art, management calls for a corpus of abilities, skills &
judgment and a continuous practice of management concepts &
principles.
Challenges of Management….

• To achieve specific purpose & mission


• To make tasks more productive & worker achieving.
• To manage social impacts & social responsibilities.
• To be innovative and ahead of time
VIDEO CASE: CSR IN TATA GROUP
Challenges of Management….

• To achieve specific purpose & mission


• To make tasks more productive & worker achieving.
• To manage social impacts & social responsibilities.
• To be innovative and ahead of time
• To be innovative is like what apple achieved in 2007 with the
introduction of the path breaking iphone
Reconciling the competing Interests of Management….

Organization:
• Customer needs
• Orgn Needs
• Orgn Constraints

Individuals: Groups:

• Aspirations • Aspirations
• Abilities • Abilities
• Potential • Potential
Management Levels & Conventional Managerial Functions..

Conceptual & Decision- Managerial Functions


Making Skills Top Level
Mgrs
• Planning
• Organizing
Human Middle Level
Mgrs • Staffing
Skills
• Leading
• Controlling & Coordinating
Technical First level
Managers
Skills
Management Skills
1. Command of basic facts Basic Knowledge &
2. Relevant Professional Understanding Information

3. Sensitivity to events
The
4. Analytical, Problem solving & Decision Making skills Skills & Success-
5. Social Skills & Abilities attributes Ful
6. Emotional Resilience
7. Proactive Behavior
Manager

8. Creativity
9. Mental Agility Meta Qualities
10. Balanced Learning Habits & Skills
11. Self-Knowledge

Eleven Qualities of a successful manager…


Controlling
Organizing
Planning

Leading
Relationship with the Organization

Management of…
Basic Managerial Roles & their

Human Resources

Financial Resources

Physical Resources

Information Resources

Effective & Efficient attainment of Organizational Goals


MANAGERIAL SKILLS & ROLES
?

Can I be called a manager….


Managerial Roles…

Mintzberg’s Managerial Roles

Interpersonal Roles Informational Roles Decision Roles


Entrepreneurial
Figurehead Role Recipient (Monitor)
Role Disturbance
Leader Role handler
Disseminator Role
Liaison Role Resource
Spokesperson Role Allocator
Negotiator
Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles (cont’d)
Mintzberg’s Managerial Roles (cont’d)
Know ur Management Gurus…

Henry
Mintzberg

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