Module B Dec 2016answer
Module B Dec 2016answer
Answer 1(a)
The focus of the balanced scorecard is on the measures of process improvement, quality
of service, market share target and financial success through service differentiation. The
scorecard mainly monitors the service differentiation strategy implementation.
The scorecard seems to show Wellgas is doing a good job with this strategy. Apart from
market share target missing, it has achieved most of the other targets from different
perspectives.
Since Wellgas is focusing on a specific target market within the whole market, the slight
miss on the overall market share may not be that important.
Answer 1(b)
The following learning and growth perspective measures could enhance the
implementation and management of Wellgas’ strategy:
(ii) Increase employee capability measures like hours of in-house training per employee
and percentage of job requirements fulfilled.
(iii) Increasing information systems capabilities means providing more accurate and
timely information to employees to allow them to improve processes and to effectively
execute new processes such as the measurement of the percentage of customer
facing employees with on-line access to customer and service information.
(iv) Increase research and development, provide more advance technology to employees
to assist them to improve the processes.
Wellgas’ strategy is to focus on the service-oriented target market, not on the broad
market. Hence, it should measure its market share of the service-oriented target market
only, in order to reflect how well it has done.
Although Wellgas has failed the customer objectives in its balanced scorecard, Wellgas
has managed to achieve all its financial objectives. The reasons for Wellgas to fail their
customer objectives may be due to the limitation of the current balanced scorecard
mentioned above. Other reasons may be due to Wellgas has not put sufficient focus on
their customer services, the quality of their products is unable to meet customers’
expectation or its failure in marketing strategy etc. However, Wellgas might have adopted
a more responsible and discipline financial management strategy such as cost control,
good pricing to secure their gross margin, as a result Wellgas has increased their
shareholder value accordingly.
A customer satisfaction survey may also help with the results received. The number of
customer complaints, percentage of customers retained from last month, amount of new
customer data would all help in the balanced scorecard to understand the customer’s
perspective.
Answer 1(d)
Wellgas should put more measures on the scorecard to determine the linkage between the
internal business process and customer perspectives. The existing refinery operations
may not provide good evidence of the linkage.
Instead, some other measures of the petrol station such as the cleaniness of the facility,
turnaround time at the petrol pumps, service provided by the staff could be added to the
scorecard.
Random audits of the facilities could also enhance the retail outlets performance more
accurately.
Re = 15%
Rp = HK$6 / HK$54 = 11.111%
Rd = 6.33%
WACC = 5.12 / 7.22 x 15% +1.08 / 7.22 x 11.111% + 1.02 / 7.22 x 6.33% x (1 - 15%)
= 13.059%
Answer 2(b)
Set stringent environmental targets and measure and report the performance against them
as the environmental regulations and the cost for non-compliance have increased
significantly.
The Shenzhen unit needs to report on its environmental performance as part of its social
responsibility disclosures since the successful treatment of environmental concerns is a
significant competitive advantage.
Make environment performance a line item on every employee’s appraisal report card as
the management needs fundamental inputs and causes to make sure environmental costs
are under control.
The top management should communicate the absolute need for all staff to behave
ethically at all times, even at the expense of business opportunities, if the firm has a long
time vision in business performance.
Emphasise ethical behaviour through the routine evaluation and education of employees
against a business code of ethics with regard to what is right or wrong in the work
environment and to help them to choose what is right.
Answer 3(a)
Kowloon Gas
Kowloon Gas’s ROI dropped substantially in 2015 as a result of a big decline in its
operating margin. ROI for Island Gas increased slightly in 2015 due to an improving
asset turnover compared with 2014.
Answer 3(b)
Issac is a better candidate than Kester for the CEO position of Wellgas. Both firms are in
the same industry.
The ROI of Island Gas is improving while that of Kowloon Gas is dropping in 2015.
Market research has given Island Gas the top ranking versus the declining ranking of
Kowloon Gas.
Answer 3(c)
The controllable principle is that Kester should only be held accountable for costs over
which he has some influence. From a motivation point of view, this is important because
it can be very demoralising for Kester who may feel that his performance is being judged
on the basis of elements where he has no control, such as the marketing cost decided by
head office.
The investment decisions of firms tend to have a long term impact, yet in the short term
they could affect the ROI due to the higher depreciation expense, everything being equal.
The continuous replacement of long term productive assets is important to keep a
business sustainable.
As a result, Kester has made a good point and the CEO selection committee of Wellgas
should take that into account in its decision making.
* * * END OF SECTION A * * *
Answer 4
Currency options: right of an option holder to buy (call) or sell (put) foreign currency in
exchange for another at a specific exchange rate on or before a specified future expiry
date. The purchase price for an option is called the option premium.
Natural hedge: involves matching receipts and payments or assets and liabilities of a
foreign currency.
(i) If the investment does not proceed and for each quarter
Options: as the direction of the Yen is unclear and the company has a net inflow of
Yen, it is worthwhile to consider buying a 12 month Yen put option or buy USD call
option on the net amount of revenue and expenses, say 120. If the Yen
depreciates to below 120, exercise the option. Otherwise, let it lapse and take
advantage of the strengthening of yen. An option premium is needed. The
frequency of hedging depends on the volatility of the Yen and management’s
discretion.
A natural hedge does not apply in this case because there is only a net inflow of
Yen.
Options: the company can buy a 3 month Yen call option or buy USD put option at
the exercise price at say, 110 since the overall amount of USD40 million is larger
than the annual net inflow of USD(20.5 - 0.5) million = USD20.0 million, the
company would like to be protected when the Yen appreciates. The company will
also have to pay an option premium so it has to be taken into consideration.
When the Yen appreciates above the exercise price, exercise the option,
otherwise let it lapse to enjoy the savings from the Yen’s depreciation.
For the second quarter and afterwards, use a strategy similar to the scenario if the
investment does not proceed.
Natural hedge
Alternatively, the company can borrow Yen equivalent to USD40 million, repayable
in two years time, using the net operating inflow to pay off the loan. No exchange
gain or loss will result.
(c) In this case, the company may want to negotiate with its suppliers in the PRC and
customers in Yen to use USD as the settlement currency. This may affect the
company’s competitiveness if its competitors do not follow this strategy.
Answer 5(a)
Answer 5(b)
Shareholders’ wealth:
- before rights issue = 416.67 (no. of shares x share price)
= 4.1667 x 100
- after rights issue and sell = 416.67 (no. of shares w/o subscription x
the rights (no subscription) ex-right price) + proceeds from
selling rights
4.1667 x 90.3226 + 4.1667 x 9.6774
- after rights issue and full = 416.67 (no. of shares including subscription
subscription x ex-right price) - exercise price
(4.1667 + 1) x 90.3226 - 50
As the existing shareholders’ wealth is not affected by subscription, therefore the discount
on the exercise price is irrelevant. In other words, the shareholders’ wealth does not
benefit from the deep discount of the subscription price.
Answer 5(c)(i)
If Mr. A would like to retain control, he has to have at least 51%. If he does not subscribe
at all, he will lose control of his company.
No. of new shares needed by = 632,400 0.51 x total number of shares after
him rights issue = 0.51 x 1,240,000
Additional shares needed : = 32,400 632,400 - 600,000
Additional money needed: = HK$1,620,000 additional shares x subscription
price
32,400 x HK$50
Answer 5(c)(iii)
Strategy
Mr. A can exercise some rights to obtain the necessary number of shares, financed
partially by selling the remaining rights.
Advice to Mr. A
He has to subscribe 32,400 shares using 135,000 rights in order to maintain a 51%
ownership and hence control and sell the 465,000 rights from the 600,000 rights received
and cashing about HK$2.88 million net inflow.
CS Limited QM Limited
Answer 6(a)(ii)
Total consideration = cash price per share x no. of QM shares + total value of the
combined group transferred to QM’s shareholders
= 0.5 x 100,000 + 58,333
= 108,333.33
Answer 6(b)(i)
EPS after acquisition = total profit of the combined group / total no. of CS shares
after acquisition
= (10,000 + 10,000) / 120,000
= HK$0.167
Answer 6(b)(ii)
The EPS of the CS combined group after acquisition is $0.167, higher than that before the
acquisition of 10,000 / 100,000 = HK$0.1. This looks great at first sight as the EPS is 67%
higher. In fact, if this were an all cash deal, the EPS would have been even higher
i.e. 20,000 / 100,000 = HK$0.2.
In terms of shareholder value, the PE of CS before the acquisition is 2.5 / 0.1 = 25. If the
market still gives a PE of 25 to the combined group, the share price should be 25 x 0.167
= HK$4.18, up from HK$2.5 pre-acquisition.
However, the market should not be fooled by this dubious EPS growth from acquisition.
This is because there is no synergy and the increase in EPS is purely a numerical illusion.
The deal does not generate any value for the CS shareholders and its share price should
remain at (250,000 - 50,000 + 100,000) / 120,000 = HK$2.5. This implies the PE ratio of
the combined group is reduced to 2.5 / 0.167= 14.97.
Answer 6(c)
Revenue synergy: arises from increased market power, marketing synergies and strategic
synergies. Revenue synergy is more difficult to estimate and materialise.
Cost synergy: arises from economies of scale and elimination of overlapping capacity or
operation resources. Cost synergy is easier to estimate and materialise.
Financial synergy – diversification: acquisition by a private or closely held firm can help
owners diversify their holdings, therefore creating value. This is because owners of such
private or closely held firms cannot easily diversify the investments themselves since such
firms cannot be easily bought or sold.
Financial synergy – tax benefits: combined firms can take advantage of tax benefits that
otherwise individual firms cannot enjoy. One such example is tax loss.
Financial synergy – debt capacity: diversification can help reduce the business risk of the
combined firms, hence providing more stable earnings. This may result in lower interest
costs or even higher borrowing capacity.