Characters Needed in The Workplace

TOPIC 5
CHARACTERS NEEDED IN THE WORKPLACE
Objectives:
 The students are able to answer the questions regarding the good character needed in
the workplace.
 The students are able to describe the good characters needed in the workplace.
 The students are able to describe why they should have good characters in the
workplace.
THE TOP SKILLS OF A GOOD EMPLOYEE

(https://www.getsmarter.com/blog/employee-development/the-top-skills-of-a-good-employee)
Read the following passage and answer the questions.

Businesses want to hire and retain the best employees in their field, but what does it
really mean to be a ‘good employee’ and why is it important to seek them out? Most
recruitment or human resources (HR) managers know how difficult it is to find good
employees; candidates either lack certain skills or they won’t fit in with the company
culture. Business owners often focus on technical skills alone and don’t assess the qualities
and characteristics that make up the ideal employee. This could end up adversely affecting
culture, productivity, and may even protract training efforts.
Regardless of the industry or nature of the job, there are
certain key qualities that every hiring manager should look out for if they want their
employees to succeed in the business world.
Skills and characteristics of a good employee

The soft skills and technical skills, or hard skills, are equally important for the
employee. Soft skills include the social expertise, personality and character makeup,
communication skills, emotional intelligence, influence, and approach to work that an
employee shows.
1
These serve to complement the hard skills – those abilities that have been learned and
can be measured and quantified – and can make an employee more of an asset to a company.
Here are some of the top skills and characteristics of a good employee:
 Knowing the why, as well as the what. Good employees know the reason why their
job exists, above just knowing how to do their job. This allows them to come up with
new suggestions and ideas to improve their tasks
 Professionalism. Being polite, well-spoken, calm, and presentable is all part of being
professional at work
 Honesty and integrity. Telling the truth about tricky subjects, such as workload,
work/life balance, difficult customers or colleagues, and ineffective procedures makes
for a good employee
 Innovative ideas. Employees who bring innovative ideas and suggestions forward
that will impact positively are an asset to a company. Stagnation and complacency are
the enemy of growth
 Problem-solving abilities. Employees who work on something until it’s solved, or
complete, and who bring their best efforts to solve problems are considered good
employees
 Ambitious. When employees have a clear, personal career plan or goal in mind,
they’re not under the assumption that their employer will drive their career for them,
so they strive for advancement
 Dependability, reliability, and responsibility. Employees who take responsibility
for their actions, are dependable, arrive on time, do what they say, and don’t let the
others in their team down, are highly valued employees
 Conflict resolution. Good employees address and resolve conflict maturely, rather
than trying to avoid it, by maintaining respect for those involved, not placing blame,
and not acquiescing just to keep the peace
 Positive attitude. Employees who bring a positive attitude to work have a positive
impact on those around them and improve the energy in the team
 Emotional intelligence. Emotional intelligence (EQ) is about being mindful of one’s
own state of emotions, as well as those in the team. Knowing how to manage these
well is an important key to being a good employee
 Teamwork. The ability to work with other people in a team, by fostering
relationships in a professional manner, in order to achieve a common goal, is an asset
to any company
2
 Willingness to learn. Hard skills attained through education are not enough for good
employees – they’re open minded to new ideas, and they share their thoughts and
personal insights with the team.
 Creativity. Not all people are born creative, but creativity is a skill that can be
learned through experimentation, imagination, questions, collaboration, and
information processing
 Generosity. Good employees coach and mentor those around them. They generously
share their experiences and expertise. They understand that knowledge is only power
when it’s shared with others
All over the world, businesses are seeing skills gaps emerging. In the United
Kingdom alone, 23 per cent of employees lack basic digital skills in spite of the fact that
they’re needed for close to 90 per cent of all new jobs. One possible solution is training
existing employees to become proficient in new skills – both hard and soft – and in turn
creating ‘good employees.’ This also means that a new approach is needed when recruiting.
Hiring employees who show potential to be further skilled and who display some of the
qualities listed above may be an effective tactic. Given that top talent is likely to become
more and scarcer and in demand, training might well be the best and most practical solution.
Knowing what skills and characteristics to look out for, in existing
employees as well as when recruiting new employees, will ensure that these desired qualities
are nurtured and developed throughout the business, regardless of the job title or function.
The skills of a good employee reach beyond technical acumen and business experience.
While these are important to get the job done, how these tasks are carried out, and the
interactions with other team members, are indicative of the attitude, approach, mindset, and
adaptability of a good employee.
QUESTIONS:
1. Why do human resources (HR) managers difficult to find good employees?
2. What are the key qualities that every hiring manager should look out for if they want
their employees to succeed in the business world?
3. What do the soft skills include?
4. What is hard skill?
5. What are the top skills and characteristics of a good employee?
6. Why should the good employees know the reason why their job exists?
3
7. What is meant by professionalism?
8. What are honesty and integrity?
9. Why should the good employees have innovative ideas?
10. Why should good employees have the skill regarding problem-solving?
11. What is meant by ambitious?
12. What is meant by dependability?
13. What is meant by reliability?
14. What is meant by responsibility?
15. Why should the good employees be able to resolve the conflict?
16. Why should good employees have positive attitude?
17. Why should the good employees have emotional intelligence?
18. Why should the good employees be able to work in team?
19. What is meant by willingness to learn?
20. Why should good employees have creativity?
21. Why should good employees be generous?
22. What is the solution for the lack basic digital skills experienced by the employees of
the companies?
23. Why should the HR manager hire the employees who show potential to be further
skilled?
24. Why should the HR manager know the skills and characteristics the potential
employees have when recruiting the new ones?

Characters Needed in The Workplace

Uploaded by

Copyright:

Available Formats

Characters Needed in The Workplace

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Characters Needed in The Workplace

Uploaded by

Copyright:

Available Formats

TOPIC 5

CHARACTERS NEEDED IN THE WORKPLACE

THE TOP SKILLS OF A GOOD EMPLOYEE

Read the following passage and answer the questions.

Skills and characteristics of a good employee

You might also like