Module 3
Module 3
Module 3
DEYELOPING COUNTRIES
UNIT 1: CONCEPTOFBUREAUCRACY
CONTENTS
1.0 Introduction
2.0 Objectives
4.0 Conclusion
5,0 Summary
6.0 Tutor-MarkedAssignments
7.0 References/FurtherReading
1.0 INTRODUCTION
most widety recognized statement on the subject. Therefore, in this unit , we will
look at the concept of bureaucracy, it features and the concept of civil service.
2.0 OBJECTIVES
units are inter-related in serving the policies and goals ofthe state'
national bureaucracy also helps to bring out and to define crucial relations with the
political order. Interdependence of the administrative and the political systems
largely shapes the structure and defines the formal functions of bureaucracy. It is
r specialization,
o hierarchyofauthority,
o impersonality,
. system of rules,
. written records, and
o recruitment process based on merit (education, training, and skills).
Weber,s emphasis on generalizable properties of bureaucracy tends to challenge
the claim that westem civilization and systems are distinct, thus superior. By
accentuating the similarities among bureaucratic systems in the West and between
these and other earlier and contemporary cultures, Weber's drive to make his
theory ofbureaucratic universal dictated that he play down the cultural differences
while emphasizing the process, its rationality, and the need for its
Weber identified three types of authority systerns: In the first, the legal-rational
system of authorify, bureaucracy operates within carefully prescribed rules and
processes. A main feature of this system is that obedience is based on legal and
impersonal order. Offices, rather than persons, are the basis of authority. These
offices are organized in a hierarchy, occupied by staff paid on a scale tied to their
positions in this hierarchy, and according to their levels of competence and expert
knowledge. "The persons who exercise the power of command are typically
superiors who are appointed or elected by legally sanctioned procedures and are
on their own oriented toward the maintenance of the legal order.
t99e).
The term civil service is normally used when referring to the body of men and
women employed in a civil capacity and non-political career basis by the Federal
and state Governments primarily to render and faithfully give effect to their
decisions and implementation (Ipinlaiye, 2001).
5. The work of the civil govemment is mostly governed by written procedures and
rules,
6. They are trained for general and specialised tasks set by the government,
masters.
9. There are certain professional ethics which should be followed by the civil
servants.
It is only from these major paradigms that a meaningful comparison can be made.
The variance in the civil service system arises because they evolved from various
historical political settings. For, they are continuously changing and the change
agents are different in different countries. Thus, time is an important factor in
civil services. Adminishate reforms and modern public
analysing the features of
demands further erode the static nature of civil service. Intemally, the
organisational aspects of civil service affect the performance of governments and
the output they produce.
SELF-ASSESSMENT EXERCISE
5.0 SUMMARY
The unit attempted a discussion on the concept of bureaucracy, its features and the
meaning and features of the civil service.
Ql. What is Bureaucracy? Discuss any five features of bureaucracy with relevant
examples
CONTENTS
1.0 Introduction
2.0 Objectives
4.0 Conclusion
5.0 Summary
6.0 Tutor-MarkedAssignments
7.0 References/FurtherReading
1.0 INTRODUCTION
we are in a new era. "Today we have to deal with those problems we inherited
from that time: the boom-and-bust economics, the social division, the chronic
under-investment in our public service", British Prime Minister Tony Blair,
marking the tenth anniversary of Margaret Thatcher's departure from office.
Checking Central Powers, Building Institutions Advanced, developed, or industrial
democracies are common designations denoting a gloup of countries that include
canada, Europe, Japan, and the udted States. Among other attributes, each of
these countries has a govemance system that is relatively effective in making and
2.0 OBJECTTVES
efficiencies.
countries have been instrumental in reaching fairly high levels of perfolrnance' one
of administration and finance (Gladden 1972:141). During this time, Germany led
the west in ..profession alizing" the public service. Government activities and
services expanded, creating a need for appointees with particular knowledge and
skills. Russia had the distinction of being the fust modern state to introduce and
develop a system of entrance examinations for the public service (Gladden 1972:
ls8,163).
Between 1650 and 1850, the West experienced sigrificant political and economic
upheaval that resulted in reexamination and restructuring of its administrative
systems. Historically, the West experienced revolutions against the status quo; but
soon the consequences became far-reaching and universal. The English Revolution
of 1688, the American Revolution of 1776, and the French Revolution of 1789
the early twentieth century. The single and the collective impacts of these historical
craft, both became the trusted enforcers of public decisions. These public decisions
have already become bound to the public will rather than to the ruler's personal
reflect the Anglo-Saxon tradition, particularly the political and economic ideas of
John Locke, David Hume, and Adam Smith. However, contemporary historians
and researchers are finding evidence that ideas borrowed from native peoples and
their influence on European immigrants to America goes much deeper than has
been acknowledged. In all of this, the American experience made the autonomy
and will of the individual paramount no matter what final political and economic
designs were to be forged. By the middle of the nineteenth century, the feudalistic
In France, the attack on the excessive central authority set the stage for new
centralized structures, such as those goveming local authorities initiated during the
Napoleonic period. In both France and England, the orientation as well as the
structures of public institutions was dramatically altered. Managing the affairs of
the state in the context of the new political and economic realities required
different levels of skill, commitment, and values.
(l) There is high degree of task specialization. There are a large number of specific
SELF-ASSESSMENT EXCERCISE
4.0 CONCLUSION
5.0 SUMMARY
,goverffnent activity extends over a wide range ofpublic and personal affairs etc.
CONTENTS
1.0 Introduction
2.0 Objectives
4.0 Conclusion
5,0 Summary
6.0 Tutor-MarkedAssignments
7.0 References/FurtherReading
1,0 INTRODUCTION
and breaking down of these abilities have often been major factors in development
2.0 OBJECTI\'ES
apply rules variably according to family connections, wealth, and influence rather
than uniformly according to universal rule.
acknowledged:
619 shanneled toward the realization ofgoals other than pro- gram objectives.
some of the characteristics suggested by Riggs and Heady, though with some
and the type of groMh in public employment indicate that the bulk of expansion is
at the central offices and not at the local govemment; the growth is also in the
.'conventional" rather than "developmental" jobs. Except for major oil-producing
Administrative structures, mirroring the political context, that have not adapted to
the urgent need for inclusive decision-making processes. Public employees have
not experienced involvement and participation that induce them to improve their
performance. Moreover, citizens (at least those directly affected) are not included
in deliberations of policies that shape their lives and affect their futures.
But, during the past few years, most nations have been attempting to correct
traditional shortcomings by adopting more decentralized political and
administrative systems, employing more trained workforce, and paying more
attention to human rights issues as well as to matters of global concem such as
SELF-ASSESSMENT EXCERCISE
4.0 CONCLUSION
5.0 SUMMARY
Cairo Press'
CONTENTS
1.0 Introduction
2.0 Objectives
3.1.1 Britain
3,1.2 Frence
4.0 Conclusion
5,0 Summary
6.0 Tutor-MarkedAssignments
7.0 References/FurtherReading
r.O INTRODUCTION
2.0 OBJECTIVES
3.1.1 Britain
While in the USA and France there were successful enough effort to differentiate
the role of administration and govemment as a distinctive one, such distinctions
never occlured in Britain till the beginning of the nineteenth century. The
evolution of state system from the twelfth century to the nineteenth 'century, there
were no clear distinctions between administrative and political role. Recruitment
was largely by patronage to the members of royal families and to the feudals of
landowning classes. Merit based recruitment and rationalJegal modes of
in the UK started only by the nineteenth century. The
personnel administration
modern personnel administrative system in the UK was formed by two major
official investigations of civil service:
civil posts and it wanted to induce more professionalism into the service. Out of
158 recommendations the most striking recommendation was the creation of
career management approach to public services. Thus, a pe(manent civil service
systematic recruitment, and a clear division of authority and uniform rules for civil
servants emerged only in the early part of the nineteenth cenhlry. The American
experience of spoil system never took root in Britain. In the same way, the legacy
of past administrative institutions like that of the prefectoral system of France has
not been an experience of the British personnel system.
However, by the beginning of the nineteenth century the UK, the USA and France
never failed to conduct merit system in the recruiting process. Secondly, the
clearly differentiated the political role from the administrative role. In these three
counffies civil service is largely regulatory in nature. But by the beginning of
twentieth cenhry, it expanded very widely and included many social services
under the control of permanent civil servants. For instance, in the UK new kinds
of services were included with the passage of the Old Age Pension Act of 1908,
the Labour Exchange Act of 1909 and the National Health Insurance Act of
1911.13 It was rightly recommended by Professor Greaves that "the social service
democracy of the twentieth century was bom before the maladministration and
The only major difference is that both France and Britain developed their
personnel system from a centralised administrative framework. On the other side
the USA expanded its civil service from the requirement of a federal polity.
Recruitment
careercivil service system. It rested on open written examinations set by the civil
service commission in academic subjects. After the successful written
examinations, the candidates' personality is tested by interview methods. For the
past 50 years in the UK, there are three kinds of non-specialist civil servants being
recruited by fixing the following qualifications.
Training
In Britain, the Civil Service College (CSC) (1970) imparts training in three main
ways:
one unique feature of the British training institute is that is also organises a wide
range of shorter training courses for local govemment staff, industry, and the
lower rungs of the civil service and the British training programmes are latgely a
product of their own tradition and based on the functional requirements of
'generalist' cadre of various departments.
The major weakness of training in Britain is largely due to the lack of in service
Promotion
At the top of civil service administration in the UK, promotions are made on merit
but at the lower levels promotion tends to take place in accordance with seniority
rules agreed to by the staff union. such automatic promotion at the lower levels
was criticised by Fulton Committee report and suggested introduction of the
system of promotion by merit for the entire system of administration.
In the UK, promotions of civil servants are made partly through centrally
conducted competitions and partly by departments. In this regard, promotion to
most of the highest positions in civil service, for instance, permanent secretaries,
deputy secretaries, are approved by the prime minister who is advised in these
matters by Head of the Home Civil Service.Automatic promotion based on
Retirement
4. Temporary civil servants who have served five years or more are eligible to
receive a lump sum quantity.
6. Widows and children of the pensioner will get pension through contributory
scheme.
7. Superannuation benefits are the same for men and women, except that an
established women civil servant who chooses to resign on marriage after not less
than six years' of reckonable service may be granted a rnarriage gratuity of one
month's pay for each completed year of her established service, subject to a
3.2.2 France
The French Revolution was driven by hungry citizens who revolted against the
whole sinking political and economic structure of privileges and monopolies
granted by the king. This revolution made it the duty of govemment to provide for
France claimed to be the oldest form of public personnel system even through
there are historical accounts which subscribe that well-established personnel
system existed in China (353 BC) and Kautilya has accounted the existence of a
direct control of the king of France. Each intendant was responsible for the
administration of a single province and there were totally 30 provinces.
In 1800, Napoleon Bonaparte provided successors to the Intendants and replaced
to assist the king and to control him. The French prefects were appointed based on
the patronage, kinship and appointed by feudal lords. Despite various changes in
the prefectoral system of administration since 1800, the basic original features are
Recruitment
Training
counterparts elsewhere. The total training period is about 3 years and consists of
the following packages:
3. At the end ofthe second year, the studentjoins a department ofhis own option
and remains there on probation for 2 or 3 years.
Promotion
In France, promotion is affected only within the same corps and there is less scope
for promotion unlike the USA, the UK and India where the scope of promotion is
not limited but goes well beyond the compartmentalised administrative hierarchy.
The restricted scope for promotion in France is due to the fact that each category
and corps is classified on a three-fold basis such as gtades, classes and echelons.
Each of these grades differs in their authority and responsibility. Promotion of
echelon is automatic and mainly based on seniority and to some extent annual
Retirement
In France, the retiring age for a civil servant is fixed at 60 years, 60 in the uK.
There are certain services in the USA for which the retirement age is 70 (Judges of
Federal and State Courts). In India, for Supreme Court Judges it is 65 years and
for High Court Judges it is 62 years. To qualiff for pension benefits different
yardsticks are applied in France:
2. Those who worked for 30 years will receive half the salary received last.
3. Those who spent 40 years in service will receive two- third of the salary
received at the time of retirement.
4. To qualifu for pension, a minimum of l5 years must have been spent in service'
5. Pension amount increases automatically when there is a pay increase in the civil
servlce.
6. The widow of the pensioner will receive half the pension.
7. Children of the demised pensioner will receive l0 per cent of the pension
amount till they attan 2l years of age.
SELF-ASSESSMENT EXERCISE
4.0 CONCLUSION
Both Britain and France are Unitary Systems, concentrating, power in the central
govemment. France is more strongly unitary than Britain, because in Britain local
govemment like cities and countries enjoy certain autonomy' A comparative
political study of Britain and France is more feasible, since both of them are
unitary governments. But the basic difference is that the British constitution grew
gradually and peacefully while it is not so with France. While members of civil
service are recruited by the open competition which is generally open to the society
5.0 SUMMARY
Anglophone and francophone using Britain and France as case. However, the
recruitment, training, promotion and retirement criteria are used for the purpose of
our discussions.
CONTENTS
1,0 Introduction
2.0 Objectives
3,1.1 Nigeria
3.1.2 Senegel
4,0 Conclusion
5.0 Summary
6.0 Tutor-MarkedAssignments
7.0 References/FurtherReading
1.0 INTRODUCTION
While we can assume that the different methods of colonisation and colonial
experiences influenced post- colonial methods of Sovemment, yet, apart from the
fact that Belgian colonization was at least as different from the French as the
English, the colonial masters themselves adopted quite different colonial practices
depending on the territory occupied. For instance Morocco was not colonized in
the same way as Algeria or Kenya, and the list goes on. Thus, risk of over-
differentiation between francophone and anglophone systems some sources point
to the fact that the difference traditionally highlighted between English indirect
colonial rule and French direct (assimilation) colonization has been blown out of
proportion and really does not tie in with actual and, in any case, uniform practice.
The unit discusses the system of administration in Nigeria and Senegal.
2.0 OBJE,CTIVES
3.1.1 Nigeria
Legal basis
The legal basis is provided by the civil service Rules that replaced the General
Order(GO)-bequeathed to the civil service by the British colonialists-and the
Civil ServiceHandbook. Those covered by the Rules include all public offrcials,
including thePresident of the Republic.The civil Service Rules cover, among other
departments.
Recruitment
Appointments into the Federal Civil Service are done through recruitment, transfer
and secondment. By recruitment is meant'the filling of vacancies by appointrnent
ofoersons not already in the Civil Service"l3. Transfer means "pennanent release
FederalCivil Service are determined by three (3) major factors. The first is the
availability of vacancies. Vacancies for posts are to be declared by
ministries/extra-ministerial departments to the Commission through the Office of
Head of Civil Service of the Federation.
The second factor is qualifications. The specific qualifications and skills required
for every post are prescribed in Schemes of Service. The third factor that
determines appointment into the Federal civil Service is Federal character. For the
Federal Civil Service Commission, the major problem is how to confront the
increasing and persistent pressure for employment into the Federal Civil Service.
In 2000 alone, over 100,000 well qualified graduates applied for employment into
the Federal Civil Service. This has serious implications on the logistics of the
commission, and the selection of candidates for appointment into the Service.
Promotion
There are four major criteria that determine and influence promotion in Nigeria
FederalCivil Service. The first is that the offrcer must have spent the required
minimum number of years in his/her grade. For staffon crade Levels 0l - 06, it is
two (2) years; for officers on Grade Levels 07 - 14, it is three (3) years and for
officers on Grade Levels 15 to 17, it is four (4) years. The fourth criterion is that
affect the promotion ofan officer is the availability of vacancies orjobs at a higher
level.
Remuneration
One major problems of the Civil Service is the very poor remuneration package
Circular issued on 27 June 2003, under the title "Monetization of Fringe Benefits
in the Federal Public Service", the Federal Govemment of Nigeria formally
introduced its monetization policy into the core Federal Civil Service.
Training
In Nigeria, the Office of the Head of the Federal Civil Service is the body charged
with this vital responsibility for providing central guidance in manpower
development. Secretarial staff is trained at Federal centers to acquire basic
secretarial skills, Technicians and Professionals aspiring to become managers of
resources are given managerial training at, inter alia, the Administrative Staff
College of Nigeria (ASCON), Agricultural and Rural Management (ARMTD,
Centre for Management Development (CMD), etc. Managers and senior
administrators and professionals aspiring to occupy leadership positions are
prepared at higher haining and policy and institutions, especially the National
Institute for Policy and Strategic Studies (MPSS), where a lot of emphasis is put
on shategic policy studies.
3.1.2 Senegal
the North Atlantic Ocean. Predominantly rural and with limited natural resources,
Senegal earns foreign exchange from fish, phosphates, peanuts, tourism, and
services. Its economy is highly vulnerable to variations in rainfall and changes in
indigenous language; of these Wolof is the one most commonly used. Other
Republic of Mali) and Senegal declared independence. That same month, Leopold
Senghor was elected to be Senegal's first president.
Legal basis
The senegalese law requires that its civil service sector be impartial, independent,
and fairly managed. While the Senegalese constitution has no national regulations
to prevent nepotism, cronyism and patronage within the civil service, because it
UN convention such restrictions are automatically part of
has ratified the relevant
Recruitment
Each sector of the public service has a unit responsible for the management of
public servants. The head of this unit is assisted by two or three chiefs, one of
whom is solely responsible for the management and monitoring of the careers of
public servants: recruitment, assignment, disciplinary sanctions, and so forth'
Public servants are briefed about the ethical standards by which they are bound
during their pre-recruitment induction haining. Prior to their recruitment, public
sewants attend a training course during which they are introduced to the values and
Promotion
In practice, promotions in the civil service are not based on nepotism, cronyism or
pahonage, but are instead based on an individual's professional criteria. However,
Remuneration
Civil servants are not known to receive high wages or salaries in Senegal' They do
receive bonuses, but these bonuses generally constitute no more than l0 percent of
total pay.
Training
Training for public officials is mandatory. Part of this training focuses on public
service ethics.
SELF-ASSESSMENT EXERCISE
4.0 CONCLUSION
Similar to former British colonies, francophone African states have often inherited
and maintained the administrative and legal systems put in place by their
occupiers. While formally reflecting the French administrative rules and ethics,
these systems have usually failed to evolve to take into account changes and have
not been modernised due to lack of political will and commitment, widespread
comrption and little or no public participation in the administrative and political
process. The administrative practice is often not in line with the written
requirements and is characterised by a lack of public service ethics and a
dominance of traditional behaviours, such as patronage and clientelism, which are
not foreseen in the statutes.
5.0 SUMMARY
Salam Press.
CONTENTS
1.0 Introduction
2.0 Objectives
4.0 Conclusion
5.0 Summary
6.0 Tutor-MarkedAssignments
7.0 References/FurtherReading
I.O INTRODUCTION
Human Relations School, Team Building, and Total Quality Management has been
profoundly manifested. The rationale for the CPA in focusing on Bureaucracy is a
prevalent institution, operating in almost all countries, albeit with different
competencies and accomplishments. It is hard to imagine governance of the state
without the institution of bureaucracy that brings necessary insights and knowledge
not only for delivery of public services, but also for the greater domain of policy
making and policy implementation. Therefore, this unit focuses on the role of
bureaucracy on nation building, problems of bureaucracy in developing countries,
bureaucracy and privatisation and the prospect of brueaucracy on nation building.
2.0 OBJECTIYES
and regional rivalries and on the other hand, instilling the ferment of
change in traditional societies. Differences of race, ethnicity, language,
religion, region and tribe often threaten the unity, stability and progress of
many developing countries. Therefore, it is the task of public bureaucracies
to either eliminate or satisfactorily enmesh the sub-cultural differences. This
task may prove to be more difficult than economic development.
unified polity as well as the capacity to absorb varied demands and to regulate
them effectively. Not only were they important instruments for unification and
centralisation, but they enabled therulers to implement continuous policy' In
(5) Bureaucracy is one of the main channels of political struggle in which and
They fail to advance sustainable and equitable political and economic policies that
are institutionally rather than personally based. From Latin America, to Asia, and
measure of distortion, provided the backdrop for Osbome and Gaebler's (1992)
characterization of bureaucracy to justiff their "reinvention of government." A less
subtle but still depreciating bureaucracy is the claim that the traditional public
(2) Excessive compliance often results from an organizational culture that punishes
mistakes by employees, fosters dis- trust among various echelons of positions, and
centralizes decision-making powers in the hands of the few at the top of the
organization.
(Romzek 1997 35). Organization theory faces a real dilemma on this feature' To
improve administrative responsiveness and effectiveness, critics and reformers
seek deregulation and removal of layers of rules, regulations, and constraints. This
means also decentralization and more discretion and flexibility at lower levels of
authority. Problem is the result may be loss of control and even loss of account-
ability.
As Romzek (1997.36) points out, the trends colrespond to a pendulum that swings
between two extremes: one is the direction of control, red tape, and rigidity and the
other is towards gteater discretion and flexibility. Recent calls for eliminating red
tape, streamlining procedures, adopting customer service orientation, engaging
entrepreneurial management, and similar acts of managerialismare another swing
ofthe pendulum in the opposite direction ofthe bureaucratic rigidity. Fearing for
their jobs in societies with high unemployment levels, and dreading unrestrained
political and administrative powers at the top, public employees seek safety
through compliance and by avoiding risk. "Following the rules", usually means
minimizing the chances of making punishable mistakes. Under these conditions,
changing organizational culture, empowering employees, and training and
personnel development usually go a long way to remedy some of these symptoms
and to stimulate creativity and change. Addressing the issue of costly bureaucracy
in the Pentagon, Secretary of Defense Robert Gates pointed out that a simple
multiple high-level headquarters before it can be deployed to the war zone. The
secretary continued to say, "Can you believe it takes five four-star headquarters to
get a decision on a guy and a dog up to me?" (Jaffe 2010: A03).
By redefining Public Administration role toward the Private Sector it role is being
reexamined, and proposals for employing market mechanisms of competition for
achieving higher efficiencies in public organizations have been at the center of
debate. Public policy making in advanced states often seems to face the dilemma
balance of the two, never totally sacriflrcing one at the expense of the other. Larry
Terry pointed out, "the blind application of business management principles and
practices can undermine the integrity of public bureaucracies and so threaten our
democratic wayoflife" (1999:276). Other alternatives have been considered with
some success. The possibility of joint public-private ventures is increasingly
appealing, particularly in Europe. In these ventures, links with the private sector
are kept consistent with the principles and values of public service.
partnerships (PPPs) instead of cloning business practices and substituting them for
public management. The "partnerships between the private and public sectors to
fund and operate infrastructure projects (have been significantly) set to take off in
Europe" (Timmins 1999: 3).
The use of private money and private companies to hnance and operate
infrastructure that used to be entirely publicly funded is a "profound cultural
change" (Timmins 1999: 3). PPPs may become an altemative to a wholesale
privatization, which often seeks to exclude government entirely, except as a
remote regulator. [n a partnership, government is a party to the activity, and
To be sure, developing counries are truly displeased with the rules of the game,
but they are not against globalization itself. To be equal players, not mere subjects
of a new imperialist capitalism, these countries must recognize that good
govemance is no less important than the free markets. Moreover, in preparing
of the model, but to state that they are neither intended nor inevitable.
certainly, applying the bureaucratic model in its value neutral sense would make it
a functional framework for comparative analysis until we are able to devise a more
Also, today, one finds plenty of proposed ideas on what is needed to transform the
habits, culture, and performance of contemporary public organizations. Some even
promise to "reinvent" the government and to redefine it. The ideas for change vary
in their range of coverage as well as in their sense of reality. Recommendations for
change of governance offer different recipes:
politicians and apply political skills in the process of managing performance and
change (Milner and Joyce 2005: l). The various ideas for change are not mutually
exclusive, but they are often contradictory (Carroll 1995; Moe 1994). For
generations, reformers have been attempting to separate certain activities from the
political heat.
and ethical managers. "There have always been innovators in the public services,
but the pressure to reform and modemize the public service are predominantly
political" (Milner and Joyce 2005: 1). The role of public administration is
However, the future of bureaucracy lies in the New Public Management (NPM)
which has been touted as a remarkable change sweeping public management in the
industrial systems and around the world (Kettl 2005: 1). Therefore, "Public
administration across the world is supposedly converging around a new paradigm
of public management" (common 1998: 59). The problem is that this new
paradigm ofNPM is hard to define and has become a collection of concepts and
practices that vary according to the user. The NPM has been described as
contradictory, haphazard, lacking precise definition (common 1998: 59), and a
.,shopping list" that countries choose from (Pollitt 1995: 133). In the United States,
govemment movement to reform the federal management through the efforts of the
the
National Productivity Review, during the clinton-Gore administration. Across
Atlantic, despite the well-known criticisms, the image of NPM is somewhat
Zealand, and Australia," wrote Barzelay (2001: 9). Even if no agreement can
be
established on what exactly NPM is, let alone pinpointing where it started, the
general conception is different. European scholars believe that the approach of the
united Kingdom, Aushalia, New Zealand, and some European countries was more
focused on the institutional and the policy side of change, relying on economic and
political science concepts and methods (Lane 2000; Hood 1995; Barzelay 2001;
Pollitt 1996).
Development (OECD), Canada, Australia, New Zealand, and the United Kingdom'
among others. Although these cases of administrative reforms constitute a reliable
consensus on the content, much less on the practice, of this NPM. Economics-
Based 'New Paradigm" Canada is one example of the countries that have
substantially restructured their public services in line with what the OECD has
..new paradigm,' in pub- lic management, which has accepted many of
called the
the NPM prescriptions. The restruc- turing of the Canadian federal and provincial
goverffnents is similar to reforms undertaken by other Western democracies,
particularly the united States (Roberts 1998). The precise purpose is to make
govemment 'kork better and cost less." This 'hew paradigm," the foundation for
the recent canadian reform efforts, has been applied by oECD countries in the
1990s. Basically, the reforms have had three key objectives: (1) cut all
..nonessential,, or ..noncore" public spending, (2) rely less on conventional
govemment bureaucracies for delivering public services, and (3) make public
institutions rely less on tax revenue to finance their operations and more on nontax
revenues such as fees for services (Roberts 1998: 1). Christopher Hood (1995,
1991) and June Pallot (1998, 1996), for example, considerthe dominant features of
the NPM as the removal of private-public distinctions and the imposition of
explicit standards and rules on management practices. According to Pallot (1996:
2), the following are the main characteristics of the NPM:
centers
. A shift toward competition among the separate units offering the services
I The use of management practices (e.g., accrual accounting, organizational
desiga, career structure and remuneration practices) broadly drawn from the
private sector
Therefore, the future of comparative public administration, Ferrel Heady said that
the "comparative perspective will become more prominent, enriching general
public administration by widening the horizon of interest in such a way that
understanding of one's own motivational system of administration will be enhance
by placing it in a cross-culture setting. In the present era of globalisation and
liberalisation, the interaction between the nations of the world has increased. In
this context, the new thrust areas for an analysis of comparative public
administration can include the following:
l) Human rights enforcement.
2) Disinvestment of public sector enterprises.
3) Intemational interdependency of bureaucracies.
4) Study on citizen charter.
5) Role of people in promoting or resisting administrative reforrns.
6) Debureaucratisation.
7) Role of private sector.
8) Role of voluntary agencies/non-govemmental organisations'
SELF-ASSESSMENT EXCERCISE
4.0 CONCLUSION
It should be noted that most of the sins attributed to bureaucracy are either
magnified misdeeds or consequences of misapplication. A basic question is
5.0 SIJMMARY
process in economic and social fields. However, the future of bureaucracy lies in
the New Public Management (NPM) which has been touted as a remarkable
change sweeping public management in the industrial systems and around the
"product" centers and shift toward competition among the separate units offering
the services.
Ql. Critically discuss the role of bureaucracy in nation building. What are the
prospects of bureaucracy in developing countries?
Carroll, J. D. (1995). The rhetoric of reform and political reality in the National
Performance Review.Pnblic Administration Review. 55 (3): 302-
312.
Jaffe, Greg (2010). Gates: Cuts in Pentagon bureaucracy needed to help maintain
military force. Washington Post. (Sunday May 9: A03).