Course Description
Course Description
Course Description
Digital Marketing focuses on the new challenges and opportunities marketers face in the digital age. Digital
marketing encompasses more than adding new channels (e.g. social media) to the marketing mix: It also
gives rise to new ways of doing business. As such, this means that firms should focus on integrating digital
marketing into their existing marketing mix. For example, major players such as Proctor & Gamble have
shifted considerable amounts of their marketing budget to digital channels. However, such firms also have to
take into account differences in consumer behaviour in digital channels, changes to consumer needs due new
digital offerings, opportunities offered by developments such as robotization and AI etc., calling for a critical
evaluation of the entire existing marketing mix. Moreover, consumer behavior and competition are also
reshaped as firms are faced with new, digital-only competitors who successfully translated existing offerings
to an online context (e.g. Amazon and Zalando), as well as platforms firm that operate from a complete new
business model, for example by directly connecting buyers and sellers (e.g. AirBNB, Alibabba, UBER) or
changing the way products are consumed (e.g. Spotify, WhatsApp).
Beyond the existence of new marketing channels and business models impacting consumer behavior, a third
change is the vastly increased amount of data available for evaluation of the effectiveness of marketing
actions. Given the inherent digital nature of the marketing actions taken, it has become commonplace to
evaluate the effectiveness thereof using market response models, field experiments and observational
studies. A particular focus has been on causal analysis: How does a change in some marketing variable X
impact marketing outcome Y? Thus, this course will not only review the strategic implications digitalization
has for businesses, but also equip students with the (statistical) tools to evaluate the causal effectiveness of
digital marketing actions. To achieve this, students will get hands-on experience running statistical analyses
in the digital domain during two assignments based on real-life data. The course is based on a set of readings
from the academic literature in the digital marketing domain. Beyond the basic insights these readings provide
with regard to successful digital marketing initiatives, they also provide an introduction to the academic
literature on marketing modelling and causal methods. An explicit objective of this course therefore is also to
become familiar and comfortable with this literature and type of analyses involved.
Literature A set of readings from the academic literature will be made available to students.
Prerequisites
Keywords
Teaching methods PBL / Presentation / Lecture / Assignment / Papers / Groupwork
Assessment methods Attendance / Written Exam / Assignment / Presentation
Evaluation in previous academic For the complete evaluation of this course please click http://iwio-
year sbe.maastrichtuniversity.nl/rapporten.asp?referrer=codeUM
This course belongs to the Master Business Research - No specialisation Year 1 Disc - IB Strategic Marketing
following programme /
specialisation Master Business Research - Operations Research Year 1 Elective Course(s)
Master Business Research - Operations Research Year 2 Elective Course(s)
Master Human Decision Science Elective Course(s)
Master International Business - Accounting and Elective Course(s)
Business Information Technology
Master International Business - Entrepreneurship and Elective Course(s)
Business Development
Master International Business - Managerial Decision- Elective Course(s)
Making and Control
Master International Business - Information Elective Course(s)
Management and Business Intelligence
Master International Business - Marketing-Finance Elective Course(s)
Master International Business - Organisation: Elective Course(s)
Management, Change and Consultancy
Master International Business - Strategic Corporate Elective Course(s)
Finance
Master International Business - Strategic Marketing Compulsory Course(s)
Master International Business - Strategy and Elective Course(s)
Innovation
Master International Business - Supply Chain Elective Course(s)
Management
Master International Business - Sustainable Finance Elective Course(s)