Introduction to Human

1 Resource Management

Copyright © 2015 Pearson Education,

1-1
Inc.
 Learning Objectives

1. Explain what human resource

management is and how it relates to
1
the management process.
2. Briefly discuss and illustrate each of
the important trends influencing
human resource management.

Copyright © 2015 Pearson Education,

1-2
Inc.
 Learning Objectives

3. List and briefly describe important

traits of today’s human resource
1
managers.
4. Describe four important human
resource manager
competencies.
5. Outline theCopyright
plan of this book.
© 2015 Pearson Education,
1-3
Inc.
 Explain what human
resource management
is and how it relates to
the management
1
process.

Copyright © 2015 Pearson Education,

1-4
Inc.
 What Is Human Resource
Management?

• The Management Process

o Planning
1
o Organizing
o Staffing
o Leading
o Controlling
Copyright © 2015 Pearson Education,
1-5
Inc.
 Why Is Human Resource
Management Important to All
Managers?
• No manager wants to:
o Hire the wrong person for the job
1
o Experience high turnover
o Have your people not doing their best
• You May Spend Some Time as an HR
Manager 
Copyright © 2015 Pearson Education,
1-6
Inc.
Human Resource (HR)
Responsibilities of Line
and Staff Managers
1

Copyright © 2015 Pearson Education,

1-7
Inc.
Line and Staff Aspects of Human
Resource Management
• Authority is the right to make
decisions, to direct
1
the work of
others, and to give orders.
Managers usually distinguish
between line authority and staff
authority.

Copyright © 2015 Pearson Education,

1-8
Inc.
 Line and Staff Managers

• Line authority
gives you the
right to issue
orders 1
• Staff authority
gives you the
right to advise
others in the
organization

Copyright © 2015 Pearson Education,

1-9
Inc.
 Human Resource Duties

Line Managers

• Job placement
• Orientation & Training1
• Performance
• Cooperation
• Labor costs
• Development
Copyright © 2015 Pearson Education,
1-10
Inc.
 Human Resource Duties

Staff Managers

• Line function
inside of HR 1

department
• Coordination
• Assist and advise

Copyright © 2015 Pearson Education,

1-11
Inc.
 Organizing the Human Resource
Department’s Responsibilities

• Size of HR reflects the company’s size

• Reorganizing the HR Management function
1
o Transactional HR teams
o Corporate HR teams
o Embedded HR teams
o Centers of expertise

Copyright © 2015 Pearson Education,

1-12
Inc.
 Review
Human Resource Management

• Part of total management process

• Focus on staffing 1processes
o Job analyses
o Recruiting
o Compensation
o Performance
o Compliance issues, etc.

Copyright © 2015 Pearson Education,

1-13
Inc.
 Review
Human Resource Duties

• In providing specialized assistance,

the human resource
1
manager carries
out three distinct functions:
o line function
o coordinative function
o Staff (assist and advise) functions
Copyright © 2015 Pearson Education,
1-14
Inc.
Briefly discuss and illustrate
each of the important trends
influencing
1
human
resource management.

Copyright © 2015 Pearson Education,

1-15
Inc.
 Trends in Human Resource

Management
• Technological advances
• Globalization and competition
• Indebtedness (“Leverage”)
1 deregulation
• Trends in the nature of work
• Demographic and workforce trends
• Economic challenges and trends

Copyright © 2015 Pearson Education,

1-16
Inc.
 IMPROVING PERFORMANCE: HR
as a Profit Center
• Computer system dramatically improves
sales and profitability along with:
1
o Upgraded jobs
o Training in how to sell services
o New job descriptions
o New pay policies
Copyright © 2015 Pearson Education,
1-17
Inc.
 Review
Trends in Human Resource
Management

• Technology
• Globalization 1

• Indebtedness and deregulation

• Trends in the nature of work
• Demographic and workforce trends
• Economic challenges and trends
Copyright © 2015 Pearson Education,
1-18
Inc.
 Review
Trends in Human Resource
Management
• More knowledge work
• Aging workforce
1
• Economic downturn
• De-leveraging
• Deregulation slowdown
• Slower economic growth
Copyright © 2015 Pearson Education,
1-19
Inc.
 List and briefly describe
important traits of today’s
human resource managers.
1

Copyright © 2015 Pearson Education,

1-20
Inc.
 The New Human
Resource1 Manager

Copyright © 2015 Pearson Education,

1-21
Inc.
The New Human Resource Manager

• Focus More on Strategy

• Focus on Improving Performance
• Measure HR Performance and Results
1
• Use Evidence-Based Human Resource
Management
• They Add Value
• They Use New Ways to Provide HR Services

Copyright © 2015 Pearson Education,

1-22
Inc.
 The New Human Resource Manager

• They Take a Talent Management Approach

• They Manage Employee Engagement
• They Manage Ethics
1

• They Understand Their Human Resource

Philosophy
• They Have New Competencies

Copyright © 2015 Pearson Education,

1-23
Inc.
Evidence-based Human
Resource Management
1

Copyright © 2015 Pearson Education,

1-24
Inc.
 1

Copyright © 2015 Pearson Education,

1-25
Inc.
 Review

• Talent management
• Ethics
• Employee engagement
1

• Measurement
• Evidence-based management
• Value
• New competencies
Copyright © 2015 Pearson Education,
1-26
Inc.
 Describe four important
Human Resource Manager
competencies.
1

Copyright © 2015 Pearson Education,

1-27
Inc.
 Human Resource Manager’s
Competencies
• Strategic positioners
• Credible activists
• Capability builders 1

• Capability builders
• HR innovators and
integrators
• Technology proponents
Copyright © 2015 Pearson Education,
1-28
Inc.
 Human Resource
Manager’s Competencies
• HRCI Certification
o HR managers use certification to
show their mastery of modern
human resource management
1
knowledge
• The HRCI Knowledge Base
o The HRCI body of knowledge has a
list of main topic areas
o Chapter objectives follow the HRCI
Knowledge Base’s list
Copyright © 2015 Pearson Education,
1-29
Inc.
 Review

Copyright © 2015 Pearson Education,

1-30
Inc.
Outline the Plan of
this Book.
1

Copyright © 2015 Pearson Education,

1-31
Inc.
 Themes and Features

Human resource management is

the responsibility of1 every
manager—not just those in
human resources.

Copyright © 2015 Pearson Education,

1-32
Inc.
 Review

• The HR process
• Importance
• HR responsibilities
1

• Trends

Copyright © 2015 Pearson Education,

1-33
Inc.
 1

Copyright © 2015 Pearson Education,

1-34
Inc.