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    KAM Report Format

    Uploaded by

    Atulya garg
    The document contains 10 tabs that provide various summaries of total queries, conversion rates, response times, revenue, and query flow for the current month and previous month. The summaries are broken down by group, zone, lead, account, week, and include details such as number of queries, revenue, response times by hour range, and conversion rates.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    KAM Report Format

    Uploaded by

    Atulya garg
    49 views3 pages
    The document contains 10 tabs that provide various summaries of total queries, conversion rates, response times, revenue, and query flow for the current month and previous month. The summaries are broken down by group, zone, lead, account, week, and include details such as number of queries, revenue, response times by hour range, and conversion rates.

    Copyright

    © © All Rights Reserved

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    The document contains 10 tabs that provide various summaries of total queries, conversion rates, response times, revenue, and query flow for the current month and previous month. The summaries are broken down by group, zone, lead, account, week, and include details such as number of queries, revenue, response times by hour range, and conversion rates.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    49 views3 pages

    KAM Report Format

    Uploaded by

    Atulya garg
    The document contains 10 tabs that provide various summaries of total queries, conversion rates, response times, revenue, and query flow for the current month and previous month. The summaries are broken down by group, zone, lead, account, week, and include details such as number of queries, revenue, response times by hour range, and conversion rates.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    TAB-1

    Overall TAT Summary-MTD

    Format:-
    Current Month Previous Month
    Group Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
    0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
    KAM Accounts - Sourcing
    KAM Accounts - Non sourcing

    TAB-2

    Overall TAT Summary-Zone Wise

    Format:-
    Current Month Previous Month
    Zone Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
    0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
    North
    West
    South

    TAB-3

    Overall TAT Summary-Lead Wise

    Format:-
    Current Month Previous Month
    Lead Wise Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
    0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
    Mukut
    Kishore
    Abhinav
    Lead 4
    Lead 5

    TAB-4

    Overall TAT Summary-Account Wise

    Format:-
    Current Month Previous Month
    Account Wise Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
    0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
    Zomato
    Livpure
    Account 3
    Account 4
    TAB-5

    Overall Revenue Summary-MTD

    Format:-
    Revenue
    Zone Current Month Previous Month Ever Highest Revenue
    North
    West
    South

    TAB-6

    Overall Revenue Summary-MTD

    Format:-
    Revenue
    Account Current Month Previous Month Ever Highest Revenue
    Zomato
    Livpure
    Account 3

    TAB-7

    Account Wise Summary-MTD

    Format:-
    Conversion %
    Account Current Month Previous Month
    Zomato
    Livpure
    Account 3
    TAB-8

    Overall Weekly Summary-Query

    Format:-
    Current Week Previous Week Week 2
    Account # Query #Revenue # Query #Revenue # Query #Revenue
    Zomato
    Livpure
    Account 3

    TAB-9

    Query Flow Window-MTD

    Format:-

    Client ID Client ID Client name 9-11 am 11-13 pm 13-15 pm 15-17 pm 17-19 pm 19-21 pm 21-23 pm off hrs

    TAB-10

    Query Flow Window-FRT (non sourcing)

    Format:-

    Client ID Client ID Client name 9-11 am 11-13 pm 13-15 pm 15-17 pm 17-19 pm 19-21 pm 21-23 pm off hrs

    TAB-10

    Query Flow Window-FRT (sourcing)

    Format:-

    Client ID Client ID Client name 9-11 am 11-13 pm 13-15 pm 15-17 pm 17-19 pm 19-21 pm 21-23 pm off hrs

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