Myron's Resume 2023

CURRICULUM VITAE
Myron Darren Coutinho

(Cluster Head)
Surname: Coutinho First & Middle Name: Myron Darren

Date of birth: 10th March, 1978
Place of birth: Mumbai
Nationality: Indian
Country: India
Languages Spoken: English, Hindi & Gujarati
Contact: 9920245901
Email Id: [email protected]
Career Objective
 To sharpen every skill in the field of Hospitality through a constant process of learning
and development, proving to be an asset to the organization.
 To look forward for a new and challenging position, one that will make best use of my
existing skills and experiences within the areas of training.
 To be professionally associated with an esteemed organization with an objective to
utilize my education and experience more meaningfully and work towards achieving the
goals of the organization.
 An eagerness to learn and work professionally with a high degree of dedication and
involvement in achieving the aims and goals of the establishment.
Passport Details
PASSPORT DETAILS:
Passport No. S4090175
Date of Issue 12/06/2018
Date of Expiry 11/06/2028
Place of Issue Mumbai.
Professional Profile
 A dedicated and enthusiastic professional, with supervisory experience in the catering
industry.
 Possessing excellent interpersonal and communication skills and the ability to develop
and maintain productive relationships with customers, colleagues and suppliers alike.
 Enjoys being part of, as well as managing, motivating, training and developing a
successful and productive team and thrives in highly pressurised and challenging
working environments.
 Committed to delivering the highest standards of customer service whilst achieving
targets and objectives.
Summary of Responsibilities & Duties
Working with Birdy’s as Cluster Head since 19th December, 2019.
DUTIES AND RESPONSIBLITIES

 Taking responsibility of the business performance of the food & beverage department.
 Analysing and planning restaurant sales levels and profitability.
 Organizing marketing activities, such as promotional events and discount schemes.
 Preparing reports at the end of the shift/week, including staff control, food control and
sales.
 Creating and executing plans for department sales, profit and staff development.
 Achieving budgets that are agreed by senior management.
 Planning and coordinating menus with the chefs.
 Coordinating the entire operation of the restaurant during scheduled shifts.
 Managing staff and providing them with feedback.
 Train and lead teams of food and beverage servers.
 Ensuring that all employees adhere to the company's uniform standards.
 Meeting and greeting guest and organizing table reservations.
 Advising guest on menu and wine choice.
 Recruiting, training and motivating staff.
 Organizing and supervising the shifts of waiting and cleaning staff.
 Preparing the weekly duty Rota & checking the manning levels.
 Maintaining high standards of quality control, hygiene, health and safety.
 Checking stock levels and ordering supplies.
 Helping in any area of the restaurant when circumstances dictate.
 Responsible for preparing monthly payroll for Team Members.
 To ensure that the Food & Beverage Standard Operating Procedures are followed by the
service staff & production department.
 Achieve the monthly budgeted food & beverage revenue figures and GOP.
 Implementing the motivational program for staff to increase the revenue.
 To ensure trainings are happening in a daily basis in order to maintain high level of
sequence of service & to achieve our goal.
 To work closely with the Sous Chef in charge of the kitchen on quality and cost control
of Food.
 To minimize guest complaints, but if they should occur, to take remedial action
immediately.
 Maximizing sales and revenues by providing good service and training the associates to
up-sell.
 Building up the moral confident of the staff that one day together we can make the
difference.
 Setting the standard operating procedure and check that all the team members for
following that procedure.
 Preparing menu engineering so that the slow-moving items can be promoted or need to
be removed from the menu.
 Attending morning briefing with the senior management.
Educational Qualification
 Passed H.S.C Examination from Board of Secondary Education Madhya Bharat,

Gwalior – 2000.
 Passed S.S.C. Maharashtra State Board of Secondary and Higher Secondary Education
(Mumbai) in October 1996.
Professional Qualification
 Completed Government Apprentice from Hotel Holiday Inn,

Mumbai 2000 - 2002.
 Completed Diploma in Hotel Management from Swaran Mukth Shiksha Peeth,
Punjab in 2006.
Work Experience
 Worked with Della Resort – Lonavala as Restaurant Manager

since 5th January 2016.
 Worked with Copper Chimney as ARM from1st April 2014 till 2nd January 2016.
 Worked with Sea Princess, Juhu as Captain from 9th May 2012 till October 2013.
 Worked with ITC Grand Central, Mumbai as Head Waiter, monitoring the smooth
operations of the team on the floor from September 2007- January 2012.
 Worked with J.W.Marriott, Mumbai as Associate from September 2002-December
2004. Performing and inculcating what is taught and getting promoted as a Lead
Associate.
 Worked with Oberoi Airport Services in 2002 for 6 months.
(Interaction with guests at International Level)
 Worked as Apprentice with Hotel Holiday Inn, Mumbai from March 2000-March 2002.
(Training in F & B Service and getting familiarized with equipment)
Key Strengths
 Ability to cope with pressure efficiently at workplace.

 Honesty and simplicity in speech and action.
 Ability to Organize and lead teams in challenging tasks.
Computer Knowledge
 Basic Application
Declaration
I hereby declare that the statements made above are correct to the best of my
knowledge and belief.
Place: Mumbai
Date:
MYRON DARREN COUTINHO

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CURRICULUM VITAE

Myron Darren Coutinho

Surname: Coutinho First & Middle Name: Myron Darren

Summary of Responsibilities & Duties

Working with Birdy’s as Cluster Head since 19th December, 2019.

DUTIES AND RESPONSIBLITIES

 Passed H.S.C Examination from Board of Secondary Education Madhya Bharat,

 Completed Government Apprentice from Hotel Holiday Inn,

 Worked with Della Resort – Lonavala as Restaurant Manager

 Ability to cope with pressure efficiently at workplace.

MYRON DARREN COUTINHO

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