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MBA Distance ISM - Assignment I - 2022

This document provides guidelines for a marked assignment for an MBA Information Systems course. It includes two case studies to analyze. Case Study 1 is about an office products company that receives customer orders and uses a system to check inventory, allocate stock, and update databases. Case Study 2 is about a chemical company that uses information systems to support business operations, decision making, and gain a competitive advantage through e-commerce and alliances. Students are asked to identify the key elements of each case study system and analyze how information systems support the chemical company. The assignment is worth 20 points and is due at the next tutorial date.

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Selamawit Mekonnen
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60 views3 pages

MBA Distance ISM - Assignment I - 2022

This document provides guidelines for a marked assignment for an MBA Information Systems course. It includes two case studies to analyze. Case Study 1 is about an office products company that receives customer orders and uses a system to check inventory, allocate stock, and update databases. Case Study 2 is about a chemical company that uses information systems to support business operations, decision making, and gain a competitive advantage through e-commerce and alliances. Students are asked to identify the key elements of each case study system and analyze how information systems support the chemical company. The assignment is worth 20 points and is due at the next tutorial date.

Uploaded by

Selamawit Mekonnen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Addis Ababa University

College of Business and Economics


MBA Program – Distance

Marked Assignment I (20%)

21 December 2022

MODULE: Information Systems for Management – MGMT 641

Brief Assignment Guideline


1. Read and analyze the following cases and answer the questions below.

2. Provide your answers using Microsoft Word. Submit a hard copy of the report.

3. This assignment will be marked out of 20 points.

Case Study 1 (10 points)

Office Products Corporation receives more than 10,000 customer orders a month, drawing on a
combined inventory of over 1,000 office products stocked at the company’s warehouse. About
60 PCs are installed at Office Products’ headquarter and connected in a local area network to
several IBM servers. Orders are received by phone or mail and entered into the system by
customer representatives at network computers, or they are entered directly by customers who
have shopped at the electronic commerce website developed by Office Products. Formatted
screens help users follow data entry procedures. The IBM servers store these orders on magnetic
disks.

As the order is entered, a server checks the availability of the parts, allocates the stock, and
updates customer and part databases stored on its magnetic disks. It then sends the order pick list
to the warehouse printer, where warehouse personnel use the printout to fill the order. The
company president has a networked PC workstation in her office and so do the controller, sales
manager, inventory manager, and other executives.
They use simple database management inquiry commands to get responses and reports
concerning sales orders, customers, and inventory, and to review product demand and service
trends.

Case Questions
1. Identify the people, hardware, software, data, and network resources and the information
products of Office Products’ order processing system.
2. Identify the input, processing, output, and storage activities that occurred.

Case Study 2 (10 points)

Jupiter Chemical uses the Internet and an electronic commerce website to connect to its
customers and suppliers, and to capture data and share information about sales orders and
purchases. Sales and order data are processed immediately, and inventory and other databases
are updated. Videoconferencing and electronic mail services are also provided. Data generated
by a chemical refinery process are captured by sensors and processed by a computer that also
suggests answers to a complex refinery problem posed by an engineer.

Managers and business professionals access reports on a periodic, exception, and demand basis,
and use computers to interactively assess the possible results of alternative decisions. Finally, top
management can access text summaries and graphics displays that identify key elements of
organizational performance and compare them to industry and competitor performance.
Jupiter Chemical Corporation has started forming business alliances and using intranets,
extranets, and the Internet to build a global electronic commerce website to offer their customers
worldwide products and services. Jupiter Chemical is in the midst of making fundamental
changes to their computer-based systems to increase the efficiency of their e-business operations
and their managers’ ability to react quickly to changing business conditions.

Case Questions
1. Make an outline that identifies how information systems support (1) business operations,
(2) business decision making, and (3) competitive advantage.
2. Jupiter Chemical has many different types of information systems. Identify as many as
you can and explain the reasons for your choices.

Due date: Next Tutorial Date

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