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Summative Test in Org and MGT

This document contains sample interview questions, definitions of human resource management terms, and classifications of job types. It also includes essay prompts about the importance of employee relations and providing employee satisfaction. The document serves as a study guide for human resource management concepts and provides examples to help explain different topics within the field.

Uploaded by

Cynthia Luay
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37 views3 pages

Summative Test in Org and MGT

This document contains sample interview questions, definitions of human resource management terms, and classifications of job types. It also includes essay prompts about the importance of employee relations and providing employee satisfaction. The document serves as a study guide for human resource management concepts and provides examples to help explain different topics within the field.

Uploaded by

Cynthia Luay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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(Erasures means wrong, correct minus wrong)

I. Identify the following interview question


_________________ 1. Describe a time you successfully handled a stressful situation

Share a time you made a mistake at work and how you corrected it.

1. Explain to me how you handle pressure at work.


2. Recount a time you and a peer had a conflict and how it got resolved.
3. Tell me a time you make an unpopular decision at work and how you implemented it.
4. Share with me how you create goals.
5. How would you feel if you were rejected in this interview?
6. Why haven’t you achieved more in your career?
7. How would you rate yourself on your performance in your previous role?
8. I don’t understand how you stand out from the other candidates. What new can you bring to the table?
9. Tell me about a situation where you had to work with a colleague who was hard to get along with.
10. Tell me about a time when you exceeded a customer's expectations?
11. tell me about a time when you were loaded with too many tasks and not enough time to complete them. How
did you cope?
12. Describe a mistake you made at work. How did you handle it?
13. If your manager assigned you a task that you had never done before, how would you approach it?
14. When is it appropriate to denormalize database design?
15. What is the role of continuous integration systems in the automated-build process?
16. What is a SAN, and how is it used?
17. Who are our competitors and what makes us different from them?
18. What do you know about our products/services? Have you used them before?
19. Tell us about your first experience with a panic attack.
20. Describe a scenario where our product helped you to gain more clients.
21. How has working with our organization impacted your life?
22. What are your best college moments?
23. What are your current professional priorities?

I. Identify the following

1. Refers to the process of identifying, attracting, interviewing, selecting, hiring and onboarding employees.
2. A meeting at which people talk to each other in order to ask questions and get information.
3. The process of choosing the most suitable candidate for the vacant position in the organization.
4. The determination of the job to which an accepted candidate is to be assigned and his assignment to that job.
5. The act of increasing the knowledge and skill of an employee for doing a particular job.
6. Refer to a specified state of advancement or growth.
7. The term used to describe the relationship between employers and employees.
8. The sharing of information and ideas between the management of an organization and employees and vice
versa.
9. A process which is initiated by the responsible manager or counsellor for providing assistance to employees
facing problems.
10. Is the action of a company when an employee doesn’t follow the company’s rules and policies?
11. Defined as the ability to receive fair treatment from employers.
12. The transfer of employees from an organization to another.
13. An incentive plan to reinforce the desirable behavior of workers or employers and in return for their service to
the organization.
14. A systematic procedure for gathering, documenting, and analyzing information about the content, context, and
requirements of the job.
15. The active acquisition of information from a primary source
16. Described as a tool used by employers to determine the time which an employee spends on a specific activity or
task.
17. A list of questions or items used to gather data from respondents about their attitudes, experiences, or opinions.
18. An informative documentation of the scope, duties, tasks, responsibilities and working conditions related to the
job listing in the organization through the process of job analysis.
19. Defines the knowledge, skills and abilities that are required to perform a job in an organization.
20. A systematic process of determining the worth of one job in relation to another job in the organization.
21. Management assumes employees are inherently lazy and will avoid work if they can and that they inherently
dislike work.
22. Perceived effort-performance relationship
23. Perceived performance-reward relationship
24. The value the individual personally places on the rewards
25. The value the individual personally places on the rewards

III. Enumeration

a. Types of interview
b. Importance of employee relation
c. Three needs theory
d. The variables within expectancy theory
e. Data collection method
f. Selection process
g. Basic objective of interview
h. Types of employment test.
i. Stages of training cycles
j. Forms of OJT
k. Benefits from employee training and development

IV. Classify the following job classes and provide necessary examples (20 points)

a. Class I
b. Class II
c. Class III
d. Class IV

IV Essay(20 points each )

1. Explain the importance of employee relation


2. Explain how to provide satisfaction

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