TABLE - 1

TABLE SHOWING THE GENDER OF THE RESPONDENTS

Gender No. of Percentage of

respondents respondents (in%)

Male 69 69

Female 31 31

Total 100 100

FINDINGS
From the above table we found that 69% of our respondents of the members
are male and 31% of our respondent members are female.

INFERENCE
It can be inferred that most of the respondents are Male.
 CHART - 2
CHART SHOWING THE GENDER OF THE RESPONDENTS

GENDER

Male
31%

69%
Female
 TABLE - 2
TABLE SHOWING THE AGE OF THE RESPONDENTS

No. of respondents Percentage of

Age
respondents (in
%)

Below 20 50 50

21-30 25 25

31-40 15
15

Above 40 10 10

Total 100 100

FINDINGS
From the above table we found that 50% of the peoples are below 20, 25% are
21-30 years, 15% of then are 31-40 years, 10% are Above 40 years.

INFERENCE
It can be inferred that the majority of respondents are 50% of the peoples are
below 20 years.
 CHART - 2
CHART SHOWING THE AGE OF THE RESPONDENTS

AGE

50

25

15
10

Below 21-30 31-40 Above

20 40
 TABLE - 3
TABLE SHOWING THE EDUCATION QUALIFICATION OF
THE RESPONDENTS

No. of respondents Percentage of

Educational
respondents (in
qualification
%)

No Formal 12 12
education

UG degree 46 46

PG degree 29 29

Others 13 13

Total 100 100

FINDINGS
From the above table we found that 12% of the peoples have no formal
education, 46% are UG degree, 29% of then are PG degree and 13% of them are
others.

INFERENCE
It can be inferred that the majority of respondents are 46% of the peoples are
UG degree.
 CHART - 3
CHART SHOWING THE EDUCATION QUALIFICATION OF
THE RESPONDENTS

EDUCATIONAL QUALIFICATION
Others

PG degree

UG degree

No Formal education
0 5 10 15 20 25 30 35 40 45 50
 TABLE - 4
TABLE SHOWING THE OCCUPATION OF THE
RESPONDENTS

No. of respondents Percentage of

OCCUPATI
respondents (in
ON
%)

Professional 14 13

Employed 22 22

Self-employed 17 17

Business 14 14

Others 34 34

Total 100 100

FINDINGS
From the above table we found that 14% of the peoples are professionals, 22%
are employees, 17% of then are self employed, 14% of them are business owners and
34% belongs to others.

INFERENCE
It can be inferred that the majority of respondents are 34% of the peoples are
others.
 CHART - 4
CHART SHOWING THE OCCUPATION OF THE
RESPONDENTS

OCCUPATION
40

35

30

25

20

15

10

0
Professional Employed Self-employed Business Others
 TABLE - 5
TABLE SHOWING THE NUMBER OF FAMILY MEMBERS IN
THE FAMILY

No. of respondents Percentage of

FAMILY
respondents (in
MEMBERS
%)

2 MEMBERS 12 12

3 MEMBERS 24 24

4 MEMBERS 48 48

5 AND ABOVE 5 16 16
MEMBERS

Total 100 100

FINDINGS
From the above table we found that 12% of the peoples says 2 members in
their family, 24% said 3 members in their family, 48% of them said 4 members and
16% says that they were 5 and above 5 members in their family.

INFERENCE
It can be inferred that the majority of respondents says that their family
consists of 4 members.
 CHART - 5
CHART SHOWING THE NUMBER OF FAMILY MEMBERS IN
THE FAMILY

FAMILY MEMBERS 2 MEMBERS

16% 12% 3 MEMBERS

24%

4 MEMBERS
48%

5 AND ABOVE 5 MEMBERS

 TABLE - 6
TABLE SHOWING THE TYPE OF THE FAMILY

TYPE OF No. of Percentage of

THE respondents respondents (in%)
FAMILY

JOINT 12 12
FAMILY

NUCLEAR 88 88
FAMILY

Total 100 100

FINDINGS
From the above table we found that 12% of our respondents are belongs to
joint family and 88% of our respondents are belongs to nuclear family.

INFERENCE
It can be inferred that most of the respondents are belongs to nuclear family.
 CHART - 6
CHART SHOWING THE TYPE OF THE FAMILY

FAMILY TYPE
100
90
80
70
60
50
40
30
20
10
0
JOINT FAMILY NUCLEAR
FAMILY
 TABLE - 7
TABLE SHOWING THE MONTHLY INCOME OF THE
RESPONDENTS

No. of respondents Percentage of

INCOME
respondents (in
%)

Below 20,000 13 13

20,000 - 35,000 28 28

35,000 - 50,000 42 42

Above 50,000 17 17

Total 100 100

FINDINGS
From the above table we found that 13% of the peoples are below 20,000,
28% are 20,000 - 35,000, 42% of then are35,000 - 50,000, 17% are Above 50,000.

INFERENCE
It can be inferred that the majority of respondents are between 35,000 to
50,000 segment.
 TABLE - 7
TABLE SHOWING THE MONTHLY INCOME OF THE
RESPONDENTS

INCOME
Above 50,000

35,000 - 50,000

20,000 - 35,000

Below 20,000
0 5 10 15 20 25 30 35 40 45
 TABLE - 8
TABLE SHOWING THE NUMBER OF TIMES VISITING
RETAIL STORES

No. of respondents Percentage of

FREQUENCY
respondents (in
%)

ONCE IN A 16 16
MONTH

TWICE IN A 27 27
MONTH

WEEKLY 43
43

TWICE A WEEK 14 14

Total 100 100

FINDINGS
From the above table we found that 16% of the peoples visiting once in a
month, 27% are twice a month, 43% of then are weekly, 14% are visiting twice a
week.

INFERENCE
It can be inferred that the majority of respondents are visiting weekly.
 CHART - 8
CHART SHOWING THE NUMBER OF TIMES VISITING
RETAIL STORES

FREQUENCY
14% 16%

27%

43%

ONCE IN A MONTH
TWICE IN A MONTH
WEEKLY TWICE A WEEK
 TABLE - 9
TABLE SHOWING THE AMOUNT MONTHLY SPENT ON
SHOPPING

No. of respondents Percentage of

MONTHLY
respondents (in
SPENT
%)

LESS THAN 14 14
3,000

3,000 - 4,000 32 32

4,000 - 5,000 38 38

ABOVE 5,000 16 16

Total 100 100

FINDINGS
From the above table we found that 14% of the peoples are spending less than
3,000, 32% are between 3,000 - 4,000, 38% of them are between 4,000 - 5,000, 16%
are spending above 5,000.

INFERENCE
It can be inferred that the majority of respondents are spending between 4,000
- 5,000 a month.
 CHART - 9
CHART SHOWING THE AMOUNT MONTHLY SPENT ON
SHOPPING

MONTHLY SPENT
ABOVE 5,000

4,000 - 5,000

3,000 - 4,000

LESS THAN 3,000

0 5 10 15 20 25 30 35 40
 TABLE - 10
TABLE SHOWING THE REACTION ON OFFERS AND
DISCOUNTS IN STORES

No. of Percentage of
REACTION
respondents respondents (in
%)

EXPRESS MY 36 36
SATISFACTION

FEELS REDUCED 17 17
QUALITY

GREAT TIME TO BUY 34

34
MORE

NO REACTIONS 13 13

Total 100 100

FINDINGS
From the above table we found that 36% of the peoples says the y express
their satisfaction, 17% feels reduced in quality, 34% of them says great time to buy
more, 13% were not reacting.

INFERENCE
It can be inferred that the majority of respondents express their satisfaction.
 CHART- 10
CHART SHOWING THE REACTION ON OFFERS AND
DISCOUNTS IN STORES

REACTION

36
34

17
13

EXPRESS MY SAT- FEELS REDUCED GREAT TIME TO BUY NO REACTIONS

ISFACTION QUALITY
 TABLE - 11
TABLE SHOWING THE MOST PURCHASE IN RETAIL STORES

No. of Percentage of
MOST PURCHASE
respondents respondents (in
%)

GROCERIES 27 27

FASHIONS 22 22

ELECTRONICS 26 26

FOOD ITEMS 25 25

Total 100 100

FINDINGS
From the above table we found that 27% of the peoples purchases groceries,
22% purchases fashions, 26% of them purchase electronics and 25% were purchase
food items.

INFERENCE
It can be inferred that the majority of respondents purchases groceries.

CHART - 11
 CHART SHOWING THE MOST PURCHASE IN RETAIL
STORES

MOST PURCHASE

FOOD ITEMS

ELECTRONICS

FASHIONS

GROCERIES

0 5 10 15 20 25 30
 TABLE - 12
TABLE SHOWING THE PREFERENCE OF THE SHOPPING
PARTNETS

No. of Percentage of
PARTNER
respondents respondents (in
PREFERENCE
%)

FAMILY 36 36

FRIENDS 34 34

SPOUSE 16
16

OTHERS 14 14

Total 100 100

FINDINGS
From the above table we found that 36% of the peoples go with their family,
34% go with their friends, 16% of them goes with their spouse and 14% were goes
with others.

INFERENCE
It can be inferred that the majority of respondents go with their families.
 CHART - 12
CHART SHOWING THE PREFERENCE OF THE SHOPPING
PARTNETS

SHOPPING PARTNERS
14%

36%
16%

34%

FAMILY FRIENDS SPOUSE OTHERS

 TABLE - 13
TABLE SHOWING THE REASON BEHIND CHOOSING RETAIL
STORES

No. of Percentage of
REASON FOR
respondents respondents (in
RETAIL STORES
%)

OFFERS 32 32

SATISFACTION 38 38
OF PRODUCTS

CUSTOMER SERVICE 17 17

REASONABLE PRICE 13 13

Total 100 100

FINDINGS
From the above table we found that 32% of the peoples chose because of
offers , 38% because of satisfaction in products, 17% of them chose because of
customer service and 13% for reasonable price.

INFERENCE
It can be inferred that the majority of respondents chose because of
satisfaction of products.
 CHART - 13
CHART SHOWING THE REASON BEHIND CHOOSING
RETAIL STORES

REASON FOR RETAIL STORES

40

35 38

30 32

25

20

15 17

10 13

0
OFFERS SATISFACTION OF CUSTOMER SERVICE REASONABLE PRICE
PRODUCTS
 TABLE - 14
TABLE SHOWING THE INAVAILABILITY OF PRODUCTS

No. of Percentage of
INAVAILABILITY
respondents respondents (in
%)

YES 13 13

NO 75 75

PREFER NOT TO SAY 12 12

Total 100 100

FINDINGS
From the above table we found that 13% of the peoples says yes, 75% of
respondents says no and 12% of respondents are not prefer to say.
INFERENCE
It can be inferred that the majority of respondents said no to the statement.
 TABLE - 14
TABLE SHOWING THE INAVAILABILITY OF PRODUCTS

INAVAILABILITY

PREFER NOT TO SAY

NO

YES

0 10 20 30 40 50 60 70 80
 TABLE - 15
TABLE SHOWING THE KINDS OF PAYMENT MODES
FINDINGS

No. of Percentage of
KINDS OF
respondents respondents (in
PAYMENT MODES
%)

STRONGLY 36 36
AGREE

AGREE 21 21

NEUTRAL 18
18

DISAGREE 15 15

STRONGLY DISAGREE 10 10

Total 100 100

From the above table we found that 36% of the respondents strongly agreed,
21% agree the statement, 17% of them are neutral, 15% of them disagreed the
statement and 10% are disagreed the statement.

INFERENCE
It can be inferred that the majority of respondents strongly agree the statement.
 CHART - 15
CHART SHOWING THE KINDS OF PAYMENT MODES

PAYMENT MODES
10%

15% 36%

18%

21%

STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
 TABLE - 16
TABLE SHOWING THE RETAIL STORES SATISFYING THEIR
CUSTOMER
FINDINGS

No. of Percentage of
CUSTOMER
respondents respondents (in
SATISFACTION
%)

STRONGLY 32 32
AGREE

AGREE 24 24

NEUTRAL 21 21

DISAGREE 14 14

STRONGLY DISAGREE 9 9

Total 100 100

From the above table we found that 32% of the respondents strongly agreed,
24% agree the statement, 21% of them are neutral, 14% of them disagreed the
statement and 9% are disagreed the statement.

INFERENCE
It can be inferred that the majority of respondents strongly agree the statement.
 CHART - 16
CHART SHOWING THE RETAIL STORES SATISFYING THEIR
CUSTOMER

CUSTOMER SATISFACTION

32

24
21

14

STRONGLY AGREE NEUTRAL DISAGREE STRONGLY

AGREE DISAGREE
 TABLE - 17
TABLE SHOWING PRODUCTS TO ALL INCOME PEOPLE
FINDINGS

No. of Percentage of
PRODUCTS TO
respondents respondents (in
ALL
%)

STRONGLY 29 32
AGREE

AGREE 22 24

NEUTRAL 20
21

DISAGREE 18 14

STRONGLY DISAGREE 11 9

Total 100 100

From the above table we found that 29% of the respondents strongly agreed,
22% agree the statement, 20% of them are neutral, 18% of them disagreed the
statement and 11% are disagreed the statement.

INFERENCE
It can be inferred that the majority of respondents strongly agree the statement.
 CHART - 17
CHART SHOWING PRODUCTS TO ALL INCOME PEOPLE

PRODUCTS TO ALL
STRONGLY
DISAGREE

DISAGREE

NEUTRAL

AGREE

STRONGLY AGREE

0 5 10 15 20 25 30 35
 TABLE - 18
TABLE SHOWING THE RATINGS TO BEHAVIOR OF STAFF
FINDINGS

No. of Percentage of
BEHAVIOR OF
respondents respondents (in
STAFF
%)

EXCELLENT 26 26

GOOD 24 24

AVERAGE 20 20

FAIR 18 18

POOR 12 12

Total 100 100

From the above table we found that 26% of the respondents said excellent,
24% rated good, 20% of them rated average, 18% of them rated fair and 12% rated
them poor.

INFERENCE
It can be inferred that the majority of respondents rated excellent.
 TABLE - 18
TABLE SHOWING THE RATINGS TO BEHAVIOR OF STAFF

BEHAVIOR TO STAFF
POOR
12% EXCELLENT
26%
FAIR
18%

GOOD
AVERAGE 24%
20%

EXCELLENT GOOD AVERAGE FAIR POOR

 FINDNGS

 It can be inferred that most of the respondents are Male.

 It can be inferred that the majority of respondents are 50% of the peoples are
below 20 years.
 It can be inferred that the majority of respondents are 46% of the peoples are UG
degree.
 It can be inferred that the majority of respondents are 34% of the peoples are
others.
 It can be inferred that the majority of respondents says that their family consists
of 4 members.
 It can be inferred that most of the respondents are belongs to nuclear family.
 It can be inferred that the majority of respondents are between 35,000 to 50,000
segment.
 It can be inferred that the majority of respondents are visiting weekly.
 It can be inferred that the majority of respondents are spending between 4,000 -
5,000 a month.
 It can be inferred that the majority of respondents express their satisfaction.
 It can be inferred that the majority of respondents purchases groceries.
 It can be inferred that the majority of respondents go with their families.
 It can be inferred that the majority of respondents chose because of satisfaction of
products.
 It can be inferred that the majority of respondents said no to the statement.
 It can be inferred that the majority of respondents strongly agree the statement.
 It can be inferred that the majority of respondents strongly agree the statement.
 It can be inferred that the majority of respondents strongly agree the statement.
 It can be inferred that the majority of respondents rated excellent.