Surkhab - BA

Surkhab Kaushal
[email protected]
646-820-4711
New York, NY
Professional Summary
With 5 years of experience as a Business Analyst on a wide variety of software and computer systems
including client-server and mainframe, I am experienced in various domains such as government,
transportation, and automotive industry
Skill Sets
 Experience in working as an analyst in a full Agile environment where I analyzed data on a daily,
weekly, and monthly basis to support reporting needs and develop insights that support
business and modified data accordingly.
 Proficient in software development life cycle (SDLC) methodology like agile scrum, waterfall
analysis, development, testing, and its maintenance.
 Experienced with various SDLC Methodologies such Agile, Waterfall, and RUP.
 Well versed in developing business process flows/maps identifying and documenting existing
business processes using Visio
 Intermediate knowledge of using and writing SQL queries and performing end to end
validations.
 Performed data cleansing, data transformation and data mapping as a part of transferring the
data from source to target
 Experience following the QA Life Cycle, which includes designing, developing, execution and
documentation of test cases automated test scripts and test plans.
CORE COMPETENCIES
 Business Analysis  Data Analysis
 Strategic Planning  Information
 QA testing Technology
 Product Backlog
Management
Professional Experience
Campaign Finance Board, NY Feb’ 20 - Present

Business Analyst
Project: Create an online registration portal for the Political and Candidate Committees wishing to
register.
 Decomposing the high-level information into details, abstract up from low-level information to a
general understanding, and distinguish user requests from the underlying true needs
 Coordinated and encouraged participation from team members in scrum ceremonies, including
backlog refinement, 2 weeks sprint planning and review meetings, and retrospectives, and
long-term planning exercises.
 Supported IT goals and objectives by working closely with internal stakeholders and IT team to
ensure that integrations and implementations exceed Client expectations.
 Planned and lead the execution of the systems test and user acceptance test phases of the
system implementation while coordinating the activities of project team members
 Developed process flows, data presentation and solutions that depicted the online Portal
Registration workflow for political
 Conducted interviews with the Business Users for requirement elicitation and gathering,
interviewed SMEs (Subject Matter Experts) and ensured that contributors and all key
stakeholders were motivated to complete assigned tasks.
 Removed team impediments on a daily basis to allow the team to deliver the sprint goals and
deliverables.
 Engaged in cross Functional Coordination while Coordinating input and participation from
diverse set of business stakeholders
Highway Toll Administration, NY Apr' 18 -Jan'20

Business Analyst
Project: Worked with toll authorities and companies by keeping a record of registration of new car
license plate and removing the old license plate.
 Primary Liaison between business clients and applications team. Required to communicate and
document the requirements to other team members, while analytically identifying and
prioritizing each task.
 Conducted user interviews, gathered Requirements, analyzed the Requirements, and managed
change management process.
 Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams.
 Conducted JAD sessions with stakeholders, Subject Matter Experts (SMEs), and end users to
synchronize and update the requirements requested by the business users.
 Understanding the as-is and to-be business processes and critically evaluating information
gathered from multiple sources.
 Designed wireframes/mock-ups of various functional requirements with appropriate
stakeholder input.
 Documented change request to secure funding for the project.
 Actively involved in walkthroughs and meeting with Project Team members and team leads to
discuss related issues.
 Created Requirements Traceability Matrix (RTM) to track requirements and testing activities, as
well as maintained forward and backward traceability throughout the testing and development
lifecycle.
Parts Authority, NY Jan' 17 - Mar' 18

Junior Business Analyst
Project: Project entailed creating a way to add gift cards option to the handheld scanners so it can be
accounted for in the various systems. Another project was to introduce the option of points systems on
the Parts Authority website for user to qualify for various memberships with awards
 Elicited and gathered user and business requirements through open-ended discussions,
brainstorming and storyboarding/prototyping.
 Performed requirements review with the business stakeholders, developers, and QA team.
 Performed feasibility analysis and gap analysis to work with the project management team to
prioritize deliverables
 Managed the insight and opinions of multiple stakeholders and helped to ensure all
stakeholders agreed with the
 Worked closely with a scrum master who I assisted with owning, prioritizing, and maintaining
the product backlog while partnering with cross-functional teams to deliver high-quality solutions.
 Developed, updated and executed test cases (manual) for new functionality and regression.
Education and Credentials

Bachelor of Commerce
Khalsa College for Women, Punjab, India
GPA: 3.6
Masters in Information Systems

Touro College, New York
GPA: 3.5
Technical Expertise
 Databases: SQL Server, Oracle, MySQL etc.
 Programming Languages: Java, .Net
 SDLC: Agile & Waterfall Models
 Reporting Tools: Power BI
 Power BI Desktop / Services, SQL, T-SQL
 Tools & Software: Git, Jira, Eclipse, Visual Studio, SVS etc.
 Operating Systems: Windows, Linux, MacOS

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Surkhab Kaushal

Campaign Finance Board, NY Feb’ 20 - Present

Highway Toll Administration, NY Apr' 18 -Jan'20

Parts Authority, NY Jan' 17 - Mar' 18

Education and Credentials

Masters in Information Systems

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