Superspecialty hospital extends

its class-leading medical expertise

across a large network

Hospital: Problem
Superspecialty A leading multispeciality hospital in eastern India with extensive critical care
and a rapidly expanding extracorporeal lung and circulatory support program
Hospital was finding it increasingly hard to scale its high-quality critical care footprint
across the region. Traditional models of scaling were leading to provider
burnout and operational inefficiencies. The leadership at the hospital realized
ICU: that they would have to leverage technology to empower their teams of
75 beds caregivers to continue to deliver leading-edge care across an entire network of
ICUs in multiple locations within the same building and beyond. As they were
exploring technology solutions - it was clear that the technology solution
Location: would have to be engineered for easy adaptability and must be uncomplicated
to adopt for caregivers and simple to implement for the hospital.
Kolkata,
They had prior experience with an international, well-reputed technology
West Bengal provider whose solution was unable to address these pain points and as a
result, the adoption was limited. For an aspirational hospital, it was only a
matter of finding the right technology and more importantly the right partner
that would help in their journey towards achieving their vision of growth whilst
continuing to be a leader in high-quality critical care delivery. The team was
looking at possibilities that would technologically enhance units within the
hospital system while also being flexible enough to allow the center of
excellence to reach smaller network hospitals. At the same time, the digital
transformation would usher in transparency, and accountability and allow
clinical teams to conduct clinical research and measure their performance
metrics with ease. Existing platforms had limitations in providing the required
analytics, on-the-go clinical data, and ease of use to build capacity. The tools
they were using were also not agile enough to expand within units beyond their
hospital, which was needed to create an empowered ICU network that spanned
East India.

In summary, the key requirement was for a future-ready solution that would
empower the clinical teams to standardize care and assist in evidence-based
management with 24/7 real-time insights, along with a rapidly expanding
hospital network.

Cloudphysician
Bangalore: 7, Bellary Road, Ganganagar, Bengaluru, 560032
Contact +91 80 2309 2922
Singapore: 80 Raffles Place, #32-01, UOB Plaza, Singapore 048624 to learn more about Cloudphysicianʼs
reimagined critical care solution configured DISCOVER THE
E: [email protected] | Ph: +91-80-2309 2922 to future-proof your ICU. SMART -ICU SOLUTION
www.cloudphysician.net

Hospital: Solution
Superspecialty Cloudphysician presented its Smart-ICU solution, the RADAR platform, and
activated 3 ICUs comprising 32 beds on RADAR. A detailed and clear project
Hospital plan ensured that various stakeholders were trained and supported througho
ut the entire change management process.

ICU: Over the course of just a few weeks, daily clinical operations moved to RADAR.
In addition to the traditional integration of bedside devices, a state-of-the-art
75 beds computer vision module, Netra, assists nurse documentation by automatically
updating vital signs from incompatible monitors. Patient notes, orders, vitals,
MAR, and other care modules were accessible to the team anytime, anywhere.
Location: Clinical workflows were standardized, enabling collaborative care across secure
Kolkata, patient-level chats, a real-time HD visual stream of the ICU, and a priority-based
alert system.
West Bengal
The clinical team was further assisted by an AI-based intelligent assistant (Aira)
which dramatically cut down the time needed to write patient notes. This
enabled the clinical teams to reduce repetitive and redundant tasks, and
instead focus on triaging and ensuring patient-centric care.

Today, RADAR has scaled to 100 beds across multiple ICUs creating an empow-
ered critical care network across eastern India, where high quality and uniform
care is provided along the entire chain. The ease of deployment and delivery of
care was evident when a new ICU at a network hospital went live in just under 2
weeks' time allowing tertiary level care to reach the network hospital - this had
not been done before in the hospital network.

This forward-thinking and industry-defining collaboration created a

one-of-a-kind Smart-ICU network delivering excellence in care while empower-
ing the clinical teams with evidence-based patient data in real-time, all in a
simple plug-and-play system.

“Cloudphysician's RADAR platform is an absolutely game-changing innova-

tion in the Indian healthcare industry. An amalgamation of leading health-
care practices with a modern top-of-the-line software product, it is the first
time a modern software system has specifically been designed with the
doctor and nurse workforce in mind for the Indian context. Cloudphysi-
cian's platform has revolutionized Medica Kolkataʼs management of its ICU
patients with the incorporation of the latest in order sets and workflows
for significantly superior patient outcomes with decreased staff work-
loads. I wish the best to Cloudphysician for further innovations in this
space. We Indian patients and doctors are waiting.”

- Dr. Aviral Roy, Consultant Intensivist, Medica Hospital

Cloudphysician
Bangalore: 7, Bellary Road, Ganganagar, Bengaluru, 560032
Contact +91 80 2309 2922
Singapore: 80 Raffles Place, #32-01, UOB Plaza, Singapore 048624 to learn more about Cloudphysicianʼs
reimagined critical care solution configured DISCOVER THE
E: [email protected] | Ph: +91-80-2309 2922 to future-proof your ICU. SMART -ICU SOLUTION