EA-OMOperationsManualv1 0
EA-OMOperationsManualv1 0
MANUAL
Easy Access OM
EA-OM
QUALITY FLY
E-ATO-197
Version 1.0
08/09/21
Copyright © 2021 QUALITY FLY S.A. All rights reserved.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
OPERATIONS MANUAL EA-OM
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EASY ACCESS OM
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I. TABLE OF CONTENTS
I. TABLE OF CONTENTS
II. REVISION RECORD
III. LIST OF EFFECTIVE PAGES
A. GENERAL
A.1. MANUAL STRUCTURE
A.2. MANUAL MANAGEMENT
A.3. RESPONSIBILITIES
A.4. DISCIPLINE
A.5. APPROVAL OF FLIGHTS
A.6. PREPARATION OF THE FLYING PROGRAM
A.7. COMMAND OF AIRCRAFT
A.10. AIRCRAFT DOCUMENTATION
A.11. FLIGHT DOCUMENTS AND RECORDS
A.12. FLIGHT CREW QUALIFICATION RECORDS (LICENSES AND RATINGS)
A.13. REVALIDATION (MEDICAL CERTIFICATES AND RATINGS)
A.15. FLIGHT TIME LIMITATIONS (STUDENTS)
A.17. REST PERIODS (STUDENTS)
A.18. LOGBOOK (STUDENTS)
A.20. SAFETY
B. TECHNICAL
B.1. AIRCRAFT DESCRIPTIVE NOTES
B.2. AIRCRAFT HANDLING
B.3. EMERGENCY PROCEDURES
B.4. RADIO AND NAVIGATION AIDS
C. ROUTE
C.4. WEATHER MINIMA
C.5. TRAINING ROUTES AND AREAS
IV. GLOSSARY OF TERMS
V. APPENDICES
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
OPERATIONS MANUAL EA-OM
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PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
OPERATIONS MANUAL EA-OM
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PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
OPERATIONS MANUAL EA-OM
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A. GENERAL
Part A comprises all non type-related operational policies, instructions and procedures
needed for a safe operation.
The Easy Access version of the Operations Manual is a translated and summarized
version of the OM dedicated to students, including comments and highlighting those
procedures that students need to be aware of. Sections not applicable to students are
removed.
Part D as a whole is not applicable to students, as their training follows the Training
Manual.
Any error, discrepancy or suggestion regarding this manual or any of its appendices
should be notified to the HT by email: [email protected]
DISTRIBUTION PROCEDURES
The Operations Manual is published and distributed in electronic format only.
When a new revision is approved by AESA, the HT will update the corresponding Easy
Access version and populate it using the ATO Learning Management System (LMS).
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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A.3. RESPONSIBILITIES
ORGANIZATIONAL STRUCTURE
Accountable
Manager
(AM)
Compliance
Safety Manager
Monitoring Manager
(SM)
(CMM)
Head of Training
(HT)
Deputy HT
Chief Theoretical
Chief Flight Instructor
Knowledge Instructor
(CFI)
(CTKI)
Theoretical
knowledge Flight instructors
instructors
Contact list:
• For academic progress, study plans, flight school reports and to provide school
feedback/comments, contact the HT and Deputy HT at: [email protected]
• For flight training progress, scheduling (sim or airplane), updating your medical
and flight tuitions, contact the CFI, Deputy CFI and Operations Manager at:
[email protected]
• For ground school progress, classes/exams scheduling and theoretical tuitions,
contact the CTKI and Deputy CTKI at: [email protected]
• For safety suggestions and/or incident reports: [email protected]
• For license initial issue/update/CAA: [email protected]
• For general topics/contracts/housing/material: [email protected]
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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ACCOUNTABLE MANAGER
o Has direct safety accountability, being ultimately responsible for safety.
o Ensures that all activities can be financed and carried out in accordance with the
applicable requirements.
o Ensures that the organization has sufficient qualified personnel and level of
resources for the planned tasks and activities to be performed in accordance
with the applicable requirements.
SAFETY MANAGER
o Focal point of the organization’s safety management system, and responsible for
its development, administration and maintenance.
HEAD OF TRAINING
o Overall responsibility to ensure that the training is in compliance with the
appropriate requirements.
o Responsible for the Training and Operations manuals.
o Ensures the satisfactory integration of flight training and theoretical knowledge
instruction.
o Supervise the progress of individual students.
o Assisted by Deputy HT.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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FLIGHT INSTRUCTORS
o Responsible for holding the qualifications required for the type of training they
provide.
o Responsible for providing instruction according to the ATO manuals in a
standardized manner.
o Inform the HT, CFI and/or CTKI as applicable about any student unsatisfactory
progress.
STUDENTS
o Responsible for attending classes on time and regularly.
o Responsible for being prepared and for following the procedures and guidelines
according to the ATO manuals.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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A.4. DISCIPLINE
STUDENT DISCIPLINE
Students are required to respect and abide by legal regulations throughout all phases of
the operation, including but not limited to, airport security and safety regulations,
including the operation of airplanes on the ground and in the air. Students are required
to follow theoretical and flying training schedules and report on time and be adequately
prepared for every training exercise.
Cancelations of scheduled training exercises can be made up to 24 hours before the start
of a training session, and no cancelations are permitted within 24 hours except for
reasons of "force majeure" and adequately justified in writing to the CFI
([email protected]) or CTKI ([email protected]), as appropriate.
For students undertaking dual or solo training, the evaluation of actual, predicted and
expected weather conditions resides with the responsible dual or solo-supervising flight
instructor. The student is expected to report for a flying duty, irrespective of the weather
conditions observed unless notice has been obtained from Quality Fly that the flight has
been cancelled.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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DISCIPLINARY ACTIONS
Deficiencies in discipline may result in warnings or suspension from the course after
repeated breaches.
One example is an unjustified absence, which is a student no-show or delay greater than
15 minutes from the reporting time.
If written justification is received for an unjustified absence, the student record will be
changed.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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In solo flights, the PIC is the student, having a supervising instructor on the ground.
• Aircraft keys
• Check the techlog for remaining fuel, stand and aircraft status
• Verify next maintenance check in the airframe and engine logbooks
• Valid aircraft documentation:
o Certificate of registration
o Airworthiness certificate
o Airworthiness review certificate (check date)
o Aircraft insurance policy (check date)
o Maintenance program
o Aircraft weighing record
o Radio station license
o Noise certificate
o POH
o Laminated checklists
o SERA radio failure procedures and signals for aerodrome traffic
o LECU visual approach chart
If the flight is dispatched, the PIC must write down the next techlog entry after the
preflight inspection is completed (CPT acceptance).
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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Flight documents and records are stored in a dispatch folder named as follows:
Before leaving the operations room, both the student and the instructor will:
This guarantees that flight documents are available throughout the flight.
During the flight, the student fills the remaining fields of the OFPL.
• The student and the instructor remove the dispatch folder from the offline
section of their EFBs (not from the cloud itself).
• The student hands the filled OFPL to the operations manager for archive. This
allows the flight to be logged as XC.
• The operations manager transfers all dispatch folders to a secure location where
flight documents are retained for at least 3 months.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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If applicants choose to fulfil the revalidation requirements earlier, the new validity
period shall commence from the date of the proficiency check or medical assessment.
The LMS automatically sends a warning to the student 30 days in advance of the expiry
date of the applicable certificate or rating.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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Flight duty period (FDP): starts when the student is required to report for flight training,
which includes a sector or a series of sectors, and finishes when the aircraft finally comes
to rest and the engines are shut down, at the end of the last sector on which the student
receives flight training.
The total duty periods to which a student may be assigned shall not exceed:
• 60 duty hours in any 7 consecutive days
• 110 duty hours in any 14 consecutive days
• 190 duty hours in any 28 consecutive days, spread as evenly as practicable
throughout that period
The total flight time of the sectors on which a student is assigned for flight training shall
not exceed:
• 100 hours of flight time in any 28 consecutive days
• 900 hours of flight time in any calendar year
• 1000 hours of flight time in any 12 consecutive calendar months
Minimum rest period at home base: at least as long as the preceding duty period, or 12
hours, whichever is greater.
Minimum rest period away from home base: at least as long as the preceding duty
period, or 10 hours, whichever is greater. This period shall include an 8-hour sleep
opportunity in addition to the time for travelling and physiological needs.
The student cannot be scheduled for more than 3 consecutive days. Every 4 consecutive
weeks, the student shall have a minimum of 7 rest days free of flight training (no need
to be consecutive).
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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Of particular interest to students is the procedure to log solo and SPIC flights:
• Solo flights:
o Name of PIC: student’s name
• SPIC flights:
o Name of PIC: instructor’s name
• Common to both solo and SPIC flights:
o The student enters flight time as PIC
o Such entries must be countersigned by the supervising instructor in the
“Remarks” column: SPIC: signature NAME PIC
A.20. SAFETY
Any safety occurrence shall be reported to the Safety Manager using the appropriate
reporting form (SOR).
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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B. TECHNICAL
Part B comprises all type-related instructions and procedures needed for the safe
operation of the fleet.
The student can find the following information in the LMS (Online campus), EFBs and at
the operations room:
• Refueling procedures:
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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C. ROUTE
Part C comprises all instructions and information needed for the area of operation.
The student can find the following information in the LMS (Online campus), EFBs and at
the operations room:
• Performance: POH Section 5 of the applicable aircraft.
• Flight planning: operational flight plan form.
• Loading: mass and balance sheet, based on POH Section 6 of the applicable
aircraft.
• Training routes: list of airports, aerodromes and training areas.
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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The following aerodromes, routes and areas have been approved for flight training:
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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o FCL.010 Definitions
o GM1 FCL.010 Definitions – Abbreviations
o GM2 FCL.010 Definitions – Lateral and vertical navigation
o GM3 FCL.010 Definitions – UPRT
o GM4 FCL.010 Definitions – Post-stall regime
o GM5 FCL.010 Definitions – Available and accessible FSTDs
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.
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V. APPENDICES
The following appendices to the Operations Manual are to be used by students:
PROPRIETARY NOTICE: The information contained herein is confidential and/or proprietary to QUALITY FLY S.A., and shall not be
reproduced or disclosed in whole or in part, or used for any purpose whatsoever unless authorized in writing by QUALITY FLY S.A.