Akuvox C313 Indoor Monitor Administrator Guide - V1.0 202201

Version: 1.0 | Date: Feb.
2021
Version: 2.0 | Date: Jan.2022

About This Manual
Thank you for choosing the Akuvox C313 series indoor monitor. This manual
is intended for the administrators who need to properly configure the indoor
monitor. This manual applies to the 113.30.6.101 version, and it provides all
the configurations for the functions and features of the C313 series indoor
monitor. Please visit the Akuvox website or consult technical support for any
new information or the latest firmware.
Introduction of Icons and Symbols
Warning:
 Always abide by this information in order to prevent the persons

from injury.
Caution:
 Always abide by this information in order to prevent the damages to

the device.
Note:
 Informative information and advice from the efficient use of the

device.
Tip:
 Useful information for the quick and efficient use of the device.
Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
https://knowledge.akuvox.com
Table of Contents
1. Product Overview....................................................................................................1
2. Change Log..............................................................................................................2
3. Model Difference.....................................................................................................3
4. Introduction to Configuration Menu....................................................................4
5. Access the Device...................................................................................................6
5.1. Device Start-up Selection.......................................................................... 6
5.2. Device Home Screen Type Selection........................................................7
5.3. Accessing the Device Setting on the Device...........................................8
5.3.1. Accessing Device Basic Setting.................................................... 8
5.3.2. Accessing Device Advanced Setting.............................................8
5.4. Access the Device Setting on the Web Interface....................................9
6. Language and Time Setting................................................................................12
6.1. Language Setting...................................................................................... 12
6.1.1. Language Setting on the Device..................................................12
6.1.2. Language Setting on the Web Interface.....................................13
6.2. Time Setting............................................................................................... 13
6.2.1. Time Setting on the Device.......................................................... 13
6.2.2. Time Setting on the Device Web Interface.................................15
6.2.2.1. Time Setting on the Device Web Interface..................... 15
6.2.2.2. Daylight Saving Time Setting........................................... 16
7. Screen Display Configuration.............................................................................18
7.1. Screen Display setting on the Device.....................................................18
7.2. Screen Display Setting on the Web Interface....................................... 19
7.3. Screensaver Configuration...................................................................... 19
7.4. Upload Device Booting Image.................................................................21
7.5. Upload Web interface logo.......................................................................21
7.6. Icon Screen Display Configuration......................................................... 22
8. Sound and Volume Configuration......................................................................25
8.1. Volume Configuration...............................................................................25
8.1.1. Configure Volume on the Device................................................. 25
8.1.2. Configure Volume on the Web Interface.....................................26
9. Phone Book Configuration..................................................................................27
9.1. Phone Book Configuration on the Device..............................................27
9.1.1. Add Contacts.................................................................................. 27
9.1.2. Edit Contacts...................................................................................28
9.1.3. Blocklist Settings on the Device.................................................. 28
9.2. Phone Book Configuration on the Web Interface.................................29
9.2.1. Contact Configuration................................................................... 29
9.2.2. Contact Management....................................................................30
9.2.3. Block List Setting on the Web Interface..................................... 31
9.2.4. Contact Display.............................................................................. 32
9.2.5. Contacts Import and Export on the Web Interface................... 33
10. Network Setting..................................................................................................34
10.1. Device Network Configuration.............................................................. 34
10.1.1. Configuring Network Connection on the Device.....................34
10.1.2. Configuring Device Network Connection on the Web
Interface..................................................................................................... 35
10.2. Device Deployment in Network.............................................................37
10.3. Device NAT Setting................................................................................. 38
10.4. Device Wi-Fi Setting............................................................................... 38
10.5. VLAN Setting............................................................................................39
11. Intercom Call Configuration............................................................................. 41
11.1. IP call & IP Call Configuration............................................................... 41
11.2. SIP Call &SIP Call Configuration...........................................................41
11.3. SIP Account Registration.......................................................................42
11.4. SIP Server Configuration........................................................................43
11.5. Outbound Proxy Server configuration................................................. 44
11.6. SIP Call Configuration............................................................................ 45
11.7. Device Local RTP configuration........................................................... 45
11.8. Data Transmission Type Configuration...............................................46
11.9. Call Setting............................................................................................... 47
11.9.1. Call Auto-answer Configuration................................................47
11.9.2. Auto-answer Allow List setting................................................. 47
11.10. Intercom Call Configuration................................................................ 49
11.11. SIP Hacking Protection........................................................................49
11.12. Emergency Call Setting........................................................................50
11.12.1. SOS icon Display....................................................................... 50
11.12.2. SOS Number Settings on web Interface................................ 51
11.12.3. SOS Number Settings on device............................................. 51
11.13. Multicast Configuration....................................................................... 52
11.14. Call Forwarding Setting....................................................................... 53
11.14.1. Call Forwarding Configuration on the Device....................... 54
11.14.2. Call Forwarding Configuration on the Web Interface...........55
12. Intercom Message Setting............................................................................... 56
12.1. Manage Text Messages......................................................................... 56
12.2. Manage Voice Message.........................................................................57
13. Audio& Video Codec Configuration for SIP Calls......................................... 58
13.1. Audio Codec Configuration................................................................... 58
13.2. Video Codec Configuration....................................................................59
14. Security................................................................................................................60
14.1. Monitor and Image..................................................................................60
14.1.1. Monitor Setting............................................................................ 60
14.1.2. Web camera Setting.................................................................... 61
14.1.3. Video Image Capturing............................................................... 62
14.2. Alarm and Arming Configuration..........................................................64
14.2.1. Configure Alarm and Arming on the Device............................ 65
14.2.2. Configure Alarm and Arming on the Web Interface................67
14.2.3. Configure Location-based Alarm on the device screen........ 68
14.2.4. Configure Location-based Alarm on the Web Interface........69
14.2.5. Configure Alarm Text...................................................................70
14.2.6. Configure Arming mode..............................................................70
14.2.7. Alarm Action Configuration........................................................71
14.2.7.1. Select Alarm Action Types.............................................. 71
14.2.7.2. Configure Alarm Action via HTTP Command.............. 72
14.2.7.3. Configure Alarm Action via SIP Message.....................73
14.2.7.4. Configure Alarm Action via SIP Call.............................. 73
14.2.8. Check Alarm Log..........................................................................74
14.3. Screen Unlock Setting............................................................................ 75
14.3.1. Screen Unlock by PIN Code........................................................76
14.4. Client Certificate Setting........................................................................ 76
14.4.1. Web Server Certificate.................................................................77
14.4.2. Client Certificate...........................................................................77
14.5. Power Output Setting............................................................................. 79
15. Door Access Control Configuration................................................................ 80
15.1. Relay Switch Setting...............................................................................80
15.1.1. Local Relay Setting......................................................................80
15.1.2. Remote Relay Switch Setting.....................................................80
15.2. Web Relay Setting................................................................................... 81
15.3. Door Unlock Configuration.................................................................... 82
15.3.1. Door Unlock by DTMF Code....................................................... 82
15.3.2. Door Unlock via HTTP Command............................................. 83
15.3.3. Unlock by Icon Button.................................................................84
16. Device Integration with Third Party Device................................................... 86
16.1. Lift Control................................................................................................86
16.1.1. Configure Lift Control..................................................................86
16.1.2. Configure Lift Control Prompt....................................................87
16.2. Smart Living Setting............................................................................... 87
17. Firmware Upgrade..............................................................................................89
18. Backup................................................................................................................. 90
19. Auto-provisioning.............................................................................................. 91
19.1. Provisioning Principle............................................................................ 91
19.2. Introduction to the Configuration Files for Auto-Provisioning........92
19.3. Autop Schedule....................................................................................... 93
19.4. Static Provisioning Configuration........................................................ 94
20. Call Log................................................................................................................ 97
21. Debug................................................................................................................... 98
21.1. System Log for Debugging....................................................................98
21.2. PCAP for Debugging............................................................................... 99
22. Password Modification................................................................................... 100
22.1. Modify Device Advanced Setting Password.....................................100
22.2. Modify Device Web Interface Password........................................... 100
23. System Reboot&Reset.................................................................................... 102
23.1. Reboot.................................................................................................... 102
23.1.1. Reboot on the Device................................................................ 102
23.1.2. Reboot on the Web Interface................................................... 102
23.2. Reset....................................................................................................... 103
23.2.1. Reset on the Device...................................................................103
23.2.2. Reset on the Web Interface......................................................104
24. Abbreviations....................................................................................................105
25. FAQ.....................................................................................................................107
26. Contact US........................................................................................................ 108
C313X Indoor Monitor Administrator Guide
1.Product Overview
It can be connected with the Akuvox door phone for audio/video

communication, unlocking, and monitoring. Residents can communicate with
visitors via audio/video call, and it supports unlocking the door remotely. It is
more convenient and safer for residents to check the visitor’s identity
through its video preview function. C313 series are often applied to scenarios
such as villas, apartments, and buildings.
AKUVOX SMART INTERCOM www.akuvox.com 1

2.Change Log
The change log will be updated here along with the changes in the new
software version.

3.Model Difference
Model C313W C313S C313N C313W-2

Feature
OS Linux
Display 7 inch (176 mm) diagonal
Resolution 800*480
Wi-Fi IEEE802.1 X X IEEE802.1
1 b/g/n, 1 b/g/n,
@2.4GHz @2.4GHz
Ethernet 2xRJ45, 10/100Mbps 1xRJ45, X
adaptive 10/100M
bps
adaptive
Power Supply 12V DC connector 12V DC 48V DC
connector connector
POE 802.3af Power-over-Ethernet X
Alarm Input 8 8
Relay Output 1 1
Installation Wall mounting
Operation -10°C ~ +45°C
Temperature
Operation 10~90%
Humidity
Dimensions 200.2x132.2x27.2mm
(W x H x D)

4.Introduction to Configuration Menu
Status: This section gives you basic information such as product information,
Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment, etc.
Phone: This section includes Time&language, call feature, dial management,

data import&export, door log, web relay.
Contacts: This section allows the user to configure the local contact list
store in the device.
Upgrade: This section covers Firmware upgrade, device reset&reboot,

configuration file auto-provisioning, PCAP.
Security: This section is for password modification, account status & session
time out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance setup.
Arming: This section covers the configuration including, arming zone setting,
arming mode, disarm code, and alarm action.
 Mode selection:
Discovery mode: It is a plug and play configuration mode. Akuvox devices

will configure themselves automatically when users power on the devices
and connect them to the network. It is super time-saving mode and it will
greatly bring users convenience by reducing manual operations. This mode
requires no prior configurations previously by the administrator.
Cloud mode: Akuvox SmartPlus is an all-in-one management system.

Akuvox Cloud is the mobile service that allows audio, video, remote access

control between smartphones and Akuvox intercoms. All configurations in
the device will be issued automatically from the cloud. If users decide to use
Akuvox SmartPlus, please contact Akuvox technical support, and they will
help you configure the related settings before using them.
SDMC mode: SDMC (SIP Device Management Controller) is a simple and

comprehensive software for building management. It provides a topography
for a community while offering you a graphical configuration interface for the
door access, intercom, monitoring, alarm, etc. It is a convenient tool for
property managers to manage, operate, and maintain the community.
 Tool selection
Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large

communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN (Local

Area Network)
3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.
5. FacePro: manage face data in batch for the door phone on a LAN.

5.Access the Device
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device web interface.
5.1. Device Start-up Selection
When you first start up C313 series indoor monitor, you need to perform
start-up initialization, which include a series of settings, such as language,
time zone, networking method and network connection mode. You can also
set time, language and network related setting later.
Note:
 Only C313W-2 support networking method.

Parameter Set-up:
 Auto Mode: If all devices are in Auto mode, then one of them will be
randomly selected as the master device. The master device will provide
the network to the sub devices connected to it.
 Master Mode: If Master is selected, the device will work as a master

device for a house, the other 2-Wire Intercoms will connect with the
master device and get the network from the master device.
 Slave Mode: If Slave is selected, the device will word as the sub device
for a house and get the network from the master device.
5.2. Device Home Screen Type Selection
Akuvox indoor monitor supports two different home screen display mode-
Call list Mode, Nine Square Mode. To configure home page mode on the
device web Phone->Key/Display, choose one suitable mode for your
scenarios.

5.3. Accessing the Device Setting on the Device
5.3.1.Accessing Device Basic Setting.
You can access the device's basic setting and advance setting where you
can configure different types of functions as needed. To access the device
basic setting by pressing More > Settings.
5.3.2.Accessing Device Advanced Setting

To access the advanced setting, press Setting then press Advance icon.
Press password 123456 (by default) to enter the advanced setting.
5.4. Access the Device Setting on the Web

Interface
You can also enter the device IP address on the web browser in order to log
in the device web interface by user name and password admin/admin where
you can configure and adjust parameter etc.

Tip:
 You can also obtain the device IP address using the Akuvox IP
scanner to log in the device web interface. Please refer to the URL
below for the IP scanner application instruction:
http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]=sca
nner
Note:
 Google Chrome browser is strongly recommended.

 The Initial user name and password are “admin” and please be
case-sensitive to the user names and passwords entered.

6.Language and Time Setting
6.1. Language Setting
When you first set up the device, you might need to set the language for your
need or you can do it later if needed. And the language can either be set up
directly on the device or on the device web interface according to your
preference.
6.1.1. Language Setting on the Device
Language setting can be configured on the device and on the device web
interface that allows you to select or change the language for screen display
to your preference. To configure the language display on the device Setting >
Language screen.

6.1.2. Language Setting on the Web Interface.
To configure the language display on the device web Phone > Time/Lang
interface. You can either setup the device display language or device web
interface language on device web.
6.2. Time Setting
Time setting can be set up on the device and on the device web interface in
terms of time zone, date and time format etc.
6.2.1.Time Setting on the Device
To set up time setting on the device More > Setting > Time screen.

Parameter Set-up:
 NTP: NTP is switched on by default, which allows the date& time to be

automatically set up and synchronized with the default time zone and the
NTP server (Network Time Protocol). You can also set it up manually by
ticking the check box and then enter the time and date you want and
press the Save tab to save the setting.
 Set Date: Enter the date when it is in manual mode.

 Set Time: Enter the time when it is in manual mode.
 NTP server1&2: enter the NTP server you obtained in the NTP server
field.
 Time Zone: select the specific time zone depending on where the device
is used. The default time zone is GMT+0.00.
 Date Format: select the date format as you like among the three format
options. The six formal options are Y-M-D, Y/M/D, D-M-Y, D/M/Y, M-D-Y,
M/D/Y.
 Time Format: select 12 hour or 24 hour time format as you like.
Note:
 When the NTP toggle switch is toggled off then parameters

related to NTP server will become non-editable. And when
the switch is toggled on, then time and date will be denied
editing.
6.2.2.Time Setting on the Device Web Interface
6.2.2.1. Time Setting on the Device Web Interface
Time setting on the web Phone > Time interface also allows you to set up the
NTP server address that you obtained to automatically synchronize your time
and date. And when your time zone is selected, the device will automatically
notify the NTP server of its time zone so that the NTP server can synchronize
the time zone setting in your device.

6.2.2.2. Daylight Saving Time Setting
In addition to time settings, you can also configure daylight saving time on
the same interface. Modify the time parameters to achieve longer evening or
day time, especially in summer.
Parameter Set-up：

 Active: To enable or disable the daylight saving time. You can also
configure to make C313X to adjust the daylight saving time
automatically.
 Offset: To set the offset value, it is 60 mintues as default, setting the

clocks an hour ahead of the standard time.
 By Date: To set the date schedule for daylight saving time.
 By Week: To set the schedule for daylight saving time according to the
week and month.

7.Screen Display Configuration

C313 series indoor monitor allow you to enjoy a variety of screen displays to
enrich your visual and operational experience through the customized setting
to your preference.
7.1. Screen Display setting on the Device
You can configure a variety of features of the screen display in terms of

brightness and screen saver, etc. You can do this configuration on device
More > Setting > Display screen.
Parameter Set-up:
 Brightness: press on the brightness setting and move the yellow dots to
adjust the screen brightness. The default brightness is “5”.
 Screen Saver: tick the square box to enable the screen saver function.
 Sleep: set the timing for the device screen to be turned off. You can
select the timing among nine options: 15 seconds, 30 seconds, 1 minute,
2 minutes, 5 minutes, 10 minutes, 30 minutes, 1 hour. For example, if you

set it as 1 minute then the screen will be turned off if there is no
operation on the device for 1 minute. However, if you turn on the function,
then the device screen will not be turned off until screen saver display
reaches its configured time duration.
 Screen Locker: tick the screen locker if you want to lock the screen after
the screen is turned off (turn to dark). You are required to enter the
system code to unlock the screen or you can unlock the screen by facial
recognition.
7.2. Screen Display Setting on the Web Interface
C313 series indoor monitor allows you to enjoy a variety of screen displays to
enrich your visual and operational experience through the customized setting
to your preference.
7.3. Screensaver Configuration
You can upload screen saver pictures to the device for a public purpose or for
a greater visual experience. Upload screen saver on device web interface
Phone > Album > Album.
Parameter Set-up:
 Photo: Choose a photo to configure.
 Upload: Choose a photo from the PC and upload this photo to the
monitor.

 Screen Saver Options: select screen saver type among seven options:
SDMC, Local Album, SDMC+Local Album. Details for the screen saver
types are shown below:
NO Screen Type Description

. Saver Type
SDMC
1 Display pictures from SDMC as the screen saver.
Pictures
Local Display picture uploaded to the indoor monitor as the

2
Pictures screen saver.
SDMC+Loca Display pictures from SDMC and the indoor monitor in

3
l Pictures rotation as the screen saver.
Note:
 The previous pictures with a specific ID order will be overwritten

when repetitive designation of pictures to the same ID order
occurred.
 The pictures uploaded should be in JPG format with 600k
maximum.

7.4. Upload Device Booting Image
You can upload the booting image to be displayed during the device’s
booting process if needed on device web interface Phone > Album > Logo.
Note:
 The pictures uploaded should be in .png or .zip format.
7.5. Upload Web interface logo
You can upload the logo image to be displayed on web interface if needed on
device web interface Phone > Album > Logo.

Note:
 The pictures uploaded should be in .png format with 50k

maximum.
7.6. Icon Screen Display Configuration
C313 series indoor monitor allow you to customize icon display on the home
screen and More screen for the convenience of your operation on device web
Phone > Key/Display interface. This article helps you to set up the icon
display properly on the screens according to your preference.

Parameter Set-up:
 Type: click to select among sixteen icon options: “DND”, “Message”,”

Contact”, “Call”, “ Display” ,”Status” ,” Setting”, “ Sound”, “Arming”, “ SOS”,
“Relay”, ”Lift”, “Smart Living”, “ Unlock”, “N/A” is selected, the icon
display in the corresponding area will disappear.
 Label: click to rename the icon if need, while DND icon can not be
renamed.
Note:
 You can configure 2 icons in area 1 and 2, or toggle whether to

display area 3, 4, 5 and 6.

Note:
 You can configure 8 icons on the More screen.

8.Sound and Volume Configuration
Akuvox C313 series indoor monitors provide you with various types of
ringtone and volume configuration ranging from Mic volume, Ring volume,
Talk volume, Tone volume and Media volume. You can configure them on the
device directly or on the web interface.
8.1. Volume Configuration
8.1.1. Configure Volume on the Device
To set up the volumes on the device screen More > Setting > Sound.
Parameter Set-up:
 Ring tones: select ringtone for incoming calls.
 Door Unit Ring tones: To set ring tone when receiving calls from
Akuvox door units.
 Ring Volume: adjust the incoming call ringtone volume.
 Talk Volume: adjust the speaker volume during the call.
 Mic Volume: adjust the volume of your voice to be heard.
 Touch Sound: To enable sound when you press screen.
8.1.2.Configure Volume on the Web Interface
You can configure the tones and customize your doorbell sound by
uploading the audio file to your preference on device web interface Phone >
Ringtones.
Parameter Set-up:
 Upload: To choose the suitable sound file from the local folder.
 Ringtones: To set ring tone for incoming calls.
 Door Unit Ring Tones: To set ring tone when receiving calls from Akuvox
door units.
Note:
 Doorbell sound files to be uploaded must be .WAV or MP3 format

with 250k maximum.

9.Phone Book Configuration
9.1. Phone Book Configuration on the Device
You can configure the contacts list in terms of adding and modifying contact
groups or contacts on the device More > Contacts directly.
9.1.1.Add Contacts
Parameter Set-up:
 Contact Name: enter the name and save.
 Number: enter the IP or SIP number to save.
 Ring Tone: Select ring tone for this contact.
 Group: select Default or any other groups that have been created.

 Account: select which account to use to dial out, Account 1 or Account 2.
9.1.2.Edit Contacts
Select the exiting contact and click Edit to modify.
9.1.3.Blocklist Settings on the Device
you can choose from the contact list the contact you want to add to the
block list

Note:
 You can delete contacts regardless of whether it is on the All

Contacts screen or the Blocklist screen.
9.2. Phone Book Configuration on the Web

Interface
9.2.1. Contact Configuration
To conduct contact configuration on web Contacts > Local Contacts

interface. The new contact will be shown in the below list after it is added.

Parameter Set-up:
 Name: enter the contact name to be saved.
 Number: enter the contact number ( SIP or IP number ) to be saved.
 Group: select Default or Blocklist group.
 Account: select Account1 or Account2.
9.2.2. Contact Management
You can search, display, edit, and delete the contacts in your contacts list on
web Contacts > Local Contacts interface.

You can dial out a number using the contact phone number on web
Contacts > Local Contacts interface.
9.2.3. Block List Setting on the Web Interface
You can set the blocklist directly in the contact list on the web Contacts >
Local Contacts > Local Contacts List interface or set it when editing a
contact.

Note:
 If you want to remove the contact from the blocklist on the web
interface, you can change the group to the "Default" when editing
the contact.
9.2.4.Contact Display
You can configure the contact display order and control whether to display
the discovery device on the device.
Parameters Set-up:
 Contacts Sort By: There are three modes Default, ASCII code and Created
time mode for showing the contact list.
 Show Local Contacts Only: if enable the function, the contact on device
will only show local phonebook, the contact for discovery mode will be
hidden.

9.2.5.Contacts Import and Export on the Web Interface
When the contact becomes so many that you can not afford to manage each
contact one by one manually, you can import and export the contacts in
batch on the device web Contacts > Local Contacts interface.
Note:
 The contact file can only be imported or exported in .xml or .csv

format.

10. Network Setting
10.1.Device Network Configuration
You can check for the C313 network connection info and configure the
default DHCP mode (Dynamic Host Configuration Protocol) and static IP
connection for the device either on the device or on the device web interface.
10.1.1. Configuring Network Connection on the Device
To check and configure the network connection on the device screen More >
Setting > Advance > Network.
Parameter Set-up:
 Type: select the DHCP mode or Static mode. DHCP mode is the default
network connection. If the DHCP mode is selected, then the door phone
will be assigned by the DHCP server with IP address, subnet mask,
default gateway, and DNS server address automatically. When Static IP

mode is selected, then the IP address, subnet mask, default gateway, and
DNS servers address have to be manually configured according to your
actual network environment.
 IP Address: set up the IP Address if the static IP mode is selected.
 Subnet Mask: set up the subnet Mask according to your actual network
environment.
 Gateway: set up the gateway according to the IP address of the default

gateway.
 LAN DNS 1/2: set up preferred or alternate DNS Server (Domain Name
Server) according to your actual network environment. Preferred DNS
server is the primary DNS server address while the alternate DNS server
is the secondary server address and the door phone will connect to the
alternate server when the primary DNS server is unavailable.
Note:
 You can press System Info icon and then press Network tab on
the Settings screen to check the device network status.
 The default system code is "123456".
10.1.2. Configuring Device Network Connection on the

Web Interface
To check the network on the web Status > Network information interface.

To check and configure network connection on the device web Network >
Basic interface.
Parameter Set-up:
 DHCP: select the DHCP mode by checking the DHCP box. DHCP mode is
the default network connection. If the DHCP mode is selected, then the
indoor monitor will be assigned by the DHCP server with IP address,
subnet mask, default gateway, and DNS servers address automatically.
 Static IP: select the Static IP mode by checking off the DHCP square box.
When static IP mode is selected, then the IP address, subnet mask,
default gateway, and DNS servers address have to be manually
configured according to your actual network environment.
 IP Address: set up the IP address if the static IP mode is selected.
 Subnet Mask: set up the subnet mask according to your actual network
environment.
 Default Gateway: set up the gateway on default gateway according to the

IP address of the default gateway.
 LAN DNS1/2 Server: set up DNS (Domain Name Server) according to your
actual network environment. Preferred DNS Server is the primary DNS
server address while the Alternate DNS Server is the secondary server
address and the door phone connects to the alternate DNS server when
the preferred DNS server is unavailable.

10.2.Device Deployment in Network
Akuvox C313 series indoor monitors should be deployed before they can be
properly configured in the network environment in terms of their location,
operation mode, address and extension numbers as opposed to other
devices for device control and the convenience of the management. To
deploy the device in the network on web Network > Advanced > Connect
Setting interface.
Parameter Set-up:
 Connect Type: It is automatically set up according to the actual device

connection with a specific server in the network such as SDMC or Cloud
and None. None is the default factory setting indicating the device is not
in any server type, therefore you are allowed to choose Cloud, SDMC in
discovery mode.
 Discovery Mode: to turn on the discovery mode of the device so that it

can be discovered by other devices in the network, and disable if you
want to conceal the device so as not to be discovered by other devices.
 Device Address: specify the device address by entering device location

info from the left to the right: Community, Unit, Stair, Floor, Room in
sequence.
 Device extension: enter the device extension number for the device you
installed.
 Device Location: enter the location in which the device is installed and
used.

10.3. Device NAT Setting
NAT (Network Address Translation) allows hosts in an organization’s private

intranet to transparently connect to hosts in the public domain.
There is no need for internal hosts to have registered Internet addresses. It is
a way to translate the internal private network IP address into a legal network
IP address technology. To set up NAT, you can do it on web Account >
Advanced > NAT interface.
Parameter Set-up:
 RPort: check the RPort when the SIP server is in WAN (Wide Area
Network).
10.4.Device Wi-Fi Setting
In addition to wired connection, the device also supports Wi-Fi connection.

You can set the Wi-Fi on device screen More > Setting > Advance > Network.

10.5.VLAN Setting
VLAN (Virtual Local Area Network) is a logical grouping of two or more nodes
which are not necessarily on the same physical network segment but which
share the same logical IP domain. To be specify, the purpose of VLAN is to
separate layer 2 broadcast domain. Within trunk links, the tagged packet will
only be send to those ports with same VLAN ID. This is usually achieved by
switch or router. To configure VLAN function on the device web interface
Network > Advanced > VLAN Setting.
Parameter Set-up:
 VLAN: Enable or Disable VLAN function.
 Priority: VLAN Priority lets you assign a priority to outbound packets

containing the specified VLAN-ID (VID). Packets containing the specified
VID are marked with the priority level configured for the VID classifier.
 VLAN ID: Set the same VLAN ID as Switch or Router.

11. Intercom Call Configuration
11.1.IP call & IP Call Configuration
IP calls can be made directly on the intercom device by entering the IP

number on the device. And you can also disable the direct IP call if you allow
no IP call to be made on the device. To configure the IP call feature and port
on the device web Phone > Call Feature > Others interface.
Parameter Set-up:
 Direct IP Call: tick the check box to enable the direct IP call. For example,
if you do not allow direct IP call to be made on the device, you can untick
the check box to terminate the function.
 Direct IP Call Port: the direct IP Call Port is "5060" by default with the port
range from 1-65535. And you enter any values within the range other
than the 5060, you are required to check if the value entered is consistent
with the corresponding value on the device you wish to establish a data
transmission with.
11.2.SIP Call &SIP Call Configuration
You can make SIP call (Session Initiation Protocol) in the same way as you
do for making the IP calls on the device. However, SIP call parameters related
to its account, server, and transport type need to configured first before you
can make calls on the device.

11.3.SIP Account Registration
Akuvox C313 series indoor monitors support two SIP accounts that can all
be registered according to your applications. For example, you can switch
between the two SIP accounts. The SIP account can be configured on the
device and on the device interface. To configure the SIP account on the
device screen More > Setting > Advance > SIP Account.
The parameter settings for SIP account registration can be configured on the
Account setting screen and they can also be configured on the device web
interface. To perform the SIP account setting on the Web Account > Basic >
SIP Account Interface.

Parameter Set-up:
 Status: check to see if the SIP account is registered or not.
 Account: select Account1 or Account2.
 Account Enabled: check to active the registered SIP account.
 Display Label: configure the device label to be shown on the device

screen.
 Display Name: configure the name, for example, the device’s name to be
shown on the device being called to.
 Register Name: enter the SIP account register Name obtained from the
SIP account administrator.
 Username: enter the user name obtained from SIP account administrator.
 Password: enter the password obtained from the SIP server.
11.4.SIP Server Configuration
SIP server can be set up for device in order to achieve call session through
SIP server between intercom devices. To perform the SIP account setting on
the Web Account > Basic > SIP Server Interface.
Parameter Set-up:
 Server IP: enter the Server’s IP address number or its URL.
 Port: set up SIP server port for data transmission.

 Registration Period: set up SIP account registration time pan. SIP
re-registration will start automatically if the account registration fails
during the registration time span. The default registration period
is “1800”, ranging from 30-65535s.
11.5.Outbound Proxy Server configuration
An outbound proxy server is used to receive all initiating request messages

and route them to the designated SIP server in order to establish call session
via port-based data transmission. To configure outbound Proxy server on
Account > Basic > Outbound Proxy Server interface.
Parameter Set-up:
 Outbound Enable: enable or disable to turn on or turn off the outbound

proxy server.
 Preferred Outbound Proxy Server: enter the SIP address of the outbound
proxy server.
 Preferred Outbound Proxy Port: enter the Port number for establish call
session via the outbound proxy server.
 Alternate Outbound Proxy Server: set up Backup Server IP for the backup
outbound proxy server.
 Alternate Outbound Proxy Port: enter the Port number for establish call
session via the backup outbound proxy server.

11.6.SIP Call Configuration
DND (Do not disturb) setting allows you not to be disturbed by any unwanted
incoming SIP calls. You can set up DND related parameters properly on the
device web Phone > Call Feature > DND interface to block SIP calls you do
not intend to answer. In the meantime, you can also define the code to be
sent to the SIP server when you want to reject the call.
Parameter Set-up:
 DND: check Whole Day or Schedule to enable the DND function. DND
function is disabled by default.
 Schedule：enable DND schedule for your indoor monitor. To configure a

specific time to enable DND feature. If you choose Schedule for DND, the
Whole Day tab is available.
 DND Start Time：the start time for DND schedule.
 DND End Time: the end time for DND schedule.
11.7.Device Local RTP configuration
For the device network data transmission purpose, device needs to be set up
with a range of RTP port (Real-time Transport Protocol) for establishing an
exclusive range of data transmission in the network. To set up device local
RTP on web Network > Advanced > Local RTP interface.

Parameter Set-up:
 Starting RTP Port: enter the Port value in order to establish the start point
for the exclusive data transmission range.
 Max RTP port: enter the Port value in order to establish the end point for
the exclusive data transmission range.
11.8.Data Transmission Type Configuration
SIP message can be transmitted in three data transmission protocols: UDP

(User Datagram Protocol), TCP (Transmission Control Protocol), TLS
(Transport Layer Security) and DNS-SRV. In the meantime, you can also
identify the server from which the data come from. To do this configuration
on web Account > Basic > Transport Type interface.
Parameter Set-up:
 UDP: select “UDP” for unreliable but very efficient transport layer
protocol. UDP is the default transport protocol.
 TCP: select “TCP” for Reliable but less-efficient transport layer protocol.
 TLS: select “TLS” for Secured and Reliable transport layer protocol.
 DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the

location of services. And SRV not only records the server address but

also the server port. Moreover, SRV can also be used to configure the
priority and the weight of the server address.
11.9.Call Setting
11.9.1. Call Auto-answer Configuration
C313 will auto answer all incoming calls if call auto-answer is enabled and
receive live stream if live stream is enabled. To enable or disable on web
Account > Advanced > Call > Auto Answer interface. And set up the
corresponding auto answer parameters on web Phone > Call Feature >
Others interface.
Parameter Set-up:
 Auto Answer: turn on the the Auto Answer function by ticking the square
box.
11.9.2. Auto-answer Allow List setting
Auto answered can only be applicable to the SIP or IP numbers that are
already added in the auto-answer allow list of your indoor monitor. Therefore,
you are required to configure or edit the numbers in the white-list on web
Phone > Call Feature > Auto Answer AllowList interface.

SIP/IP numbers can be imported to or exported out of the indoor monitor in

batch on web Phone > Call Feature > Import/Export interface.
Note:
 SIP/IP number files to be imported or exported must be in

either .xml or .csv format.
 SIP/IP number must be set up in the phone book of the indoor
monitor before they can be valid for the auto-answer function

11.10. Intercom Call Configuration
If you want to see the image at the door station before answering the
incoming call, you can enable the intercom preview function on web Phone >
Intercom > Intercom Preview interface.
Parameter Set-up:
 Intercom Preview: select enable to enable the incoming call preview

function.
Note:
 Group call is not available when you enable intercom preview

function.
11.11. SIP Hacking Protection
Internet phone eavesdropping is a kind of network attack, which aims to

eavesdrop on the communication sessions of others in an unauthorized way.
Attackers can use this malicious activity to capture and read content
containing sensitive and confidential information. SIP hacking prevents SIP
call from hacking in the Internet.

Parameters Set-up:
 Prevent SIP Hacking: enable to active this feature during using sip call.
This feature is only available for SIP call, not IP call.
11.12. Emergency Call Setting
Emergency call is used to call out three emergency contacts when you are in
urgent status. Especially for the elders and children. Press SOS key, the
phone will automatically initiate the target SOS numbers.
11.12.1. SOS icon Display
To display SOS softkey on web Phone > Key/Display interface. The icon will
show in the main interface or more interface after configured.

11.12.2. SOS Number Settings on web Interface
To set up SOS numbers on device web Phone > Intercom.
Parameter Set-up:
 Call Number: to set up 3 SOS numbers. Once users press SOS key on the
home screen (SOS display key shall be set on the web manually), indoor
monitors will call out the number in order.
 Call Timeout: set up the timeout for each number. Once users call out, if
the other side will not answer within the timeout, indoor monitors will
continue to call the next number.
 Loop Times: to set up number of calls.
11.12.3. SOS Number Settings on device
In addition to configure SOS number on device web interface, you can also
configure it on device screen More > Setting > Advance > SOS.

11.13. Multicast Configuration
C313 allows you to conduct one-to-many broadcasting via multicast

function on web Phone > Multicast interface.

Parameter Set-up:
 Multicast Setting: to set the indoor monitor in one of the groups or

disable this function.
 Multicast List: to fill in the parameters of multicast group. Indoor monitor

will establish multicast calls to other indoor monitors which are set in
multicast group.
 Listen List: to fill in the parameters of listen group. Indoor monitor will
receive multicast calls if some indoor monitors call the listen group.
 Label: To show the label name on the calling interface if users establish
all call.
11.14. Call Forwarding Setting
Call Forward is a feature used to redirect an incoming call to the specific third
party. Users can redirect the incoming call if it is no answer.

11.14.1. Call Forwarding Configuration on the Device
To do the configuration on the device screen More > Setting > Advance >
Direct IP.
Parameter Set-up:
 No Answer Forward: To enable no answer forwarding function; incoming

calls will be forwarded to a specific number if phone is not answered.
 Forward Target: To enter the specific forward number if C313 enables No

Answer Forwarding.
 No Answer Ring Time: to set the no answer time interval from 0-120
seconds before the call is transferred to a designated number.

11.14.2. Call Forwarding Configuration on the Web

Interface
To set up forward function on web Phone > Call Feature > Forward Transfer
interface.
Parameter Set-up:
Account: To choose which account shall implement call forwarding feature.

12. Intercom Message Setting

You can read, create, and delete messages on the Message screen.
12.1.Manage Text Messages
You can check, create and clear messages as needed on the indoor monitor
screen Message > Text Message.
Parameter Set-up:
 New: press this icon to create a new message
 Delete: press this icon to clear the messages that have been selected.

12.2.Manage Voice Message
You can create, delete and view the audio messages of family members
recorded in device screen Message > Family MSG.

13. Audio& Video Codec Configuration

for SIP Calls
13.1.Audio Codec Configuration
Akuvox indoor monitor supports four types of Codec (PCMU, PCMA, G729,
G722) for encoding and decoding the audio data during the call session.
Each type of Codec varies in terms of sound quality. You can select the
specific codec with different bandwidth and sample rate flexibly according to
the actual network environment. To do the configuration on web
Account> Advanced > Audio Codecs interface.
Please refers to the bandwidth consumption and sample rate for the four
codecs types below:
Codec Type Bandwidth Sample Rate

Consumption
PCMA 64 kbit/s 8kHZ
PCMU 64 kbit/s 8kHZ
G729 8 kbit/s 8kHZ
G722 64 kbit/s 16kHZ

13.2.Video Codec Configuration
C313 series supports H264 codec. To do the configuration on web Account >
Advanced > Video Codecs interface.

14. Security
14.1.Monitor and Image
14.1.1. Monitor Setting
You can configure the monitor setting on the web interface Phone >
Monitor > Door phone.
Parameter Set-up:
 Device Number: To enter the IP address or SIP number of the

corresponding camera.
 Device Name: To enter the device name of doorphone, which could be set
by users.

 Destination URL: To set RTSP URL for the doorphone. The RTSP format
of Akuvox doorphone is rtsp://device IP/live/ch00_0
 User Name: To enter the user name if required.
 Password: To enter the password if required.
Display in Call: Enable or Disable to display this monitor during the call. If
enabled, when there is an incoming call from the monitor, the video will be
displayed.
You can also import or export the monitor list in batch in the same interface.
Import file can only support .xml format.
14.1.2. Web camera Setting
You can configure the monitor information for third party camera on the web
interface Phone > Monitor > Web camera.

Parameter Set-up:
 Device Name: To enter the name of third party camera.
 Destination URL: To set the RTSP URL for third party camera
You can also import or export the monitor list in batch in the same interface.
Import file can only support .xml format.
14.1.3. Video Image Capturing
To capture video image by pressing Capture during monitor or a video call.

You can also disable capture function on device web interface Phone >
Key/Display > Others.

14.2.Alarm and Arming Configuration
Alarm feature is used to connect some alarm detection devices to protect

your home safety. Akuvox indoor monitors support 8 alarm connectors which
means you can connect 8 different alarm sensors in different rooms of your
house. For example, connecting a smoker sensor in your kitchen to detect if

the gas is leaking, the indoor monitor will ring and send the alarm message
to the target, like community property. Before checking Alarm feature on the
device screen, you need to setup the Arming icon on the home page or more
page on device web Phone > Key/Display interface.
14.2.1. Configure Alarm and Arming on the Device
To set up a location-based alarm sensor on device screen More > Setting >
Advance > Zone Settings.

Parameter Set-up:
 Location: set up the location according to where the alarm sensor is

stalled. You can select among ten location types: “Bedroom”, “Gate”,
“Door” “ Guest room” ,“ Hall” ,“Window”, “ Balcony” ,“Kitchen”, “ Study”
and "Bathroom”.
 Zone Type: set up the alarm sensor types. You can select among four
sensor types: “Infrared”, “Drmagnet”, “Smoke”, “Gas”, “Urgency”.
 Trigger Mode: set sensor trigger mode between “NC” and “NO” according
to your need.
 Status: set the alarm sensor status among three options: “Enable”,
“Disable”,”24H”. Select “Enable” if you want to enable to the alarm,
however you are required to set the alarm again after an alarm is
disarmed. Select “Disable” if you want to disable the alarm and select
“24H” if you want alarm sensor to stay enabled for 24 hours without
needing to set up the alarm manually again after the alarm is disarmed.
To configure the disarm code on device screen Arming. Change the current
password and save it.
To check the zone status on Arming > Zone Status screen.

14.2.2. Configure Alarm and Arming on the Web

Interface
To set up a location-based alarm sensor on the device web interface

Arming> Zone Setting > Zone Setting.
Parameter Set-up:
 Location: set up the location according to where the alarm sensor is

stalled. You can select among ten location types: “Bedroom”, “Gate”,
“Door” “Guest room” ,“ Hall” ,“Window”, “ Balcony” ,“Kitchen”, “ Study” and
"Bathroom”.

 Zone Type: set up the alarm sensor types. You can select among four
sensor types: “Infrared”, “Drmagnet”, “Smoke”, “Gas”, “Urgency”.
 Trigger Mode: set sensor trigger mode between “NC” and “NO” according
to your need.
 Status: set the alarm sensor status among three options: “Enable”,
“Disable”,”24H”. Select “Enable” if you want to enable to the alarm,
however you are required to set the alarm again after an alarm is
disarmed. Select “Disable” if you want to disable the alarm and select
“24H” if you want alarm sensor to stay enabled for 24 hours without
needing to set up the alarm manually again after the alarm is disarmed.
14.2.3. Configure Location-based Alarm on the device

screen
Configure the location-based alarm on device screen Arming > Arming mode.

Parameters set up:
 Location: to display which location the detection device is located.
 Zone type: to display the type of detection device.
 Defence delay: it means when users enable the arming mode, there will
be 90 seconds delay time for the alarm mode to be activated.
 Alarm delay: it means when the sensor triggered, there will be 90

seconds delay time to announce the notification.
 Status: To enable or disable Arming mode on the corresponding Zone.
14.2.4. Configure Location-based Alarm on the Web

Interface
Configure the location-based alarm on device web interface Arming > Arming
Mode.

14.2.5. Configure Alarm Text
After the alarm sensor is set up, you are allowed to customize your alarm text
shown on the screen when an alarm is triggered on web Arming> Zone
Setting > Customized Alarm interface. Enter the alarm text for the alarm at
each location according to your need.
14.2.6. Configure Arming mode
To switch arming mode, disarm the alarm on Arming screen by pressing their
respective icons. Press Disarm icon if you want to clear the Arming Mode.

14.2.7. Alarm Action Configuration
The triggering of the alarm sensor can be accompanied by the actions you
configured in forms of HTTP command, SIP Message, Call, Local Relay for
different security purposes.
14.2.7.1. Select Alarm Action Types
To select and set up actions on web Arming > Alarm Action interface.
Parameter Set-up:
 HTTP Command: enable HTTP command if you want the action to be

implemented on a designated third party device

 SIP Message: enable SIP message if you want the SIP message to be
sent to a designated SIP account as an action
 Call: enable Call if you want you a call to go to a designated SIP or IP

number.
 Local relay: enable local relay if you want to trigger local relay as an
action.
14.2.7.2. Configure Alarm Action via HTTP Command
To set up the HTTP Command action, you can click “Enable” in the Send
HTTP field to enable the actions for the alarm sensor installed in different
locations. Then enter the HTTP command provided by the manufacturer of
the device on which the action is to be carried.

14.2.7.3. Configure Alarm Action via SIP Message
To set up the SIP message action receiver on the same web interface. Enter
the SIP account to which you want to send the configured SIP message as
an action when the alarm is triggered.
14.2.7.4. Configure Alarm Action via SIP Call
To set up the call action, you can enter the SIP or IP number of the device to
be called as an action, then enable Alarm Siren for arming zone as needed.

14.2.8. Check Alarm Log
To check alarm log on device Arming > Alarm Log screen. To delete the
existing alarm log by clicking the top right corner delete icon.

14.3.Screen Unlock Setting
You can enable screenlocker function directly on the device More > Setting >
Display screen. The device screen will be locked over the sleep time. You are
required to wake up the device through the password.

14.3.1. Screen Unlock by PIN Code
You can unlock device screen by entering the pre-configured PIN code when
the screen is locked.
Note:
 Default unlock PIN is 123456.
14.4.Client Certificate Setting
Certificates can ensure communication integrity and privacy when deploying

Akuvox IP phone. So, when user needs to establish SSL protocol, it is
necessary to upload corresponding certificates for verification. C313 series
allow user two types of certificate to be uploaded into phone system.

 Web Server Certificate: it is the certificate that send to client for
authentication when client require an SSL connection with Akuvox IP
Phone. Currently, the format of certificate can be accepted by Akuvox IP
Phone is *.PEM file.
 Client Certificate: When Akuvox IP Phone required an SSL connection

with server, the phone must verify the server to make sure it can be
trusted. and the server will send its certificate to the Akuvox IP Phone.
Then the Phone will verify this certificate according to client certificate
list.
14.4.1. Web Server Certificate
To upload Web Server certificate on the device web interface Security >
Advanced > Web Server Certificate.
14.4.2. Client Certificate
To upload and configure client certificate on the same page.

Parameter Set-up:
 Index: Select the desired value from drop-down list of Index. If select
Auto value, the uploaded certificate will be displayed by numeric order. If
select value from 1 to 10, the uploaded certificate will be displayed
according to the value that user selected.
 Select File: Click Choose file browse local drive, and locate the desired
certificate. (*.pem only)
 Only Accept Trusted certificates: If select Enabled, as long as the

authentication success, the phone will verify the server certificate based
on the client certificate list. If select Disabled, the phone will not verify
the server certificate no matter whether the certificate is valid or not.

14.5.Power Output Setting
You can enable power output function for PON interface on device web
interface Device Setting > Basic > Power Output Setting.
Note:
When the Power Output function is set to enabled, and the PON
interface is connected with some particular exchangers, it may
cause the device reboots repeatedly.

15. Door Access Control Configuration
15.1.Relay Switch Setting
15.1.1. Local Relay Setting
Local relays in Akuvox indoor monitor can be used to trigger the door access
or Chime bell through local relay connector. You can do this configuration on
web interface Phone > Relay > Relay Setting > Local Relay.
Parameter set-up:
 DTMF: Set the DTMF code for local relay.
 Relay Interval: set the relay delay time after the relay is triggered.
 Relay Type: set relay action type. There are two types of relay, chime bell
and open door. Chime Bell, when there is a call, the chime bell will ring.
Open door, when press the unlock icon, the local relay will be opened.
15.1.2. Remote Relay Switch Setting
You can use the unlock tab during the call to open the door on web Phone >
Relay > Relay Setting > Remote Relay interface. You are required to set up the
same DTMF code in the door phone and indoor monitor.

Parameter Set-up:
 DTMF Code: To set DTMF code for the remote relay, which is “#” by
default.
15.2.Web Relay Setting
In addition to the relay that is connected to indoor monitor, you can also
control the door access using the network-based web relay. To do this
configuration on web Phone > Relay > Web Relay interface.

Parameter Set-up:
 IP address: enter the web relay IP address.
 User Name: enter the User name provided by the web relay manufacturer.
 Password: enter the password provided by the web relay manufacturer.

The passwords is authenticated via HTTP and you can define the
passwords using “http get” in Action.
 Web Relay Action: enter the specific web relay action command provided
by the web manufacturer for different actions by the web relay.
15.3.Door Unlock Configuration
15.3.1. Door Unlock by DTMF Code
DTMF codes can be configured on the web Account > Advanced > DTMF
interface where you can set up identical DTMF code on the corresponding
intercom devices, which allows residents to enter the DTMF code on the soft
keypad or press DTMF code attached unlock tab on the screen to unlock the
door for visitors etc., during a call.
Parameter Set-up:
 Type: select DTMF type among four options: “Inband”, “RFC2833”,

“Info+Inband” and “Info+RFC2833” according to your need.

 How to Notify DTMF: select among four options: “Disable” “DTMF”
“DTMF-Relay” “Telephone-Event” according to your need.
 DTMF Payload: select the payload 96-127 for data transmission

identification.
Note:
 Please refer to the chapter Relay Switch Setting for the specific
DTMF code setting. Intercom devices involved must be consistent
in the DTMF type, otherwise DTMF code cannot be applied.
15.3.2. Door Unlock via HTTP Command
You can unlock the door remotely without approaching the device physically
for the door access by typing the created the HTTP command (URL) on the
web browser to trigger the relay when you are not available by the door for
the door access. To do this configuration on web interface Phone > Relay >
Open Relay Via HTTP.

Parameter Set-up:
 IP/SIP: To configure IP address or SIP account to trigger a certain

remote relay of doorphone by sending HTTP message.
 Username: Enter the device username to be used as a part of HTTP

command to trigger the local relay.
 Password: Enter the device password to be used as part of HTTP

command to trigger the local relay.
Please refer to the following example:

http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passw
ord=12345&DoorNum=1
Note:
 DoorNum in the HTTP command above refers to the relay number

#1 to be triggered
15.3.3. Unlock by Icon Button
To setup the unlock key inC313 for unlocking on web interface

Phone >Key/Display > Key Setting.


16. Device Integration with Third Party

Device
16.1.Lift Control
You can summon lift at home via lift control feature.
16.1.1. Configure Lift Control
To enable and set the display status Lift icon on device web Phone > Lift> Lift
Control interface.
Parameter set-up:
 Status: click to enable or disable the lift1 button.
 Icon: click to select icon for the button.
 Label: enter the title for the button.
 HTTP Command: select http:// or https:// for head of http command and
enter http command.

16.1.2. Configure Lift Control Prompt
When the lift controller receives the HTTP command, it will feedback the
current lift status with a prompt. To do this configuration on web Phone >
Lift> Hints interface. Edit the HTTP Status Code, feedback code from Lift
control board.
If there are huge amounts of prompts need to be add, you can click Export
tab to export a template, after editing to import/export.
16.2.Smart Living Setting
You can control the home sensor through HTTP command on device web
interface Phone > Smart Living.

Parameter Set-up:
 Status: Enable or Disable this button. If disable, the button won’t be

appeared on home control page.
 Icon: Select On or Off. If On is selected, the icon display as yellow button.

Select Off, the icon is white button.
 Label: It is used to custom the button display name.
 HTTP command: Setup the http command to trigger the sensor.
Note:
 To configure Smart Living button on Phone > Key/Display.

17. Firmware Upgrade
Firmware of different versions for indoor monitor can be upgraded on the

device web Upgrade > Basic interface.
Note:
 Firmware files should be .rom format for upgrade.

18. Backup
Configuration files can be imported to or exported out of the device to your

local PC on the device web Upgrade > Advanced > Others interface if needed.

19. Auto-provisioning
19.1.Provisioning Principle
Auto-provisioning is a feature used to configure or upgrade the devices in

batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols
used by the Akuvox intercom devices to access the URL of the address of the
third-party server which stores configuration files and firmware, which will
then be used to update the firmware and the corresponding parameters on
the door phone.
Please see the flow chart below:

19.2.Introduction to the Configuration Files for

Auto-Provisioning
Configuration files have two formats for the auto-provisioning. one is the
general configuration files used for the general provisioning and other one is
the MAC-based configuration provisioning.
The difference between the two types of configuration files is shown as

below:
 General configuration provisioning: a general file is stored in a server

from which all the related devices will be able to download the same
configuration file to update parameters on the devices. For example ：
cfg.
 MAC-based configuration provisioning: MAC-based configuration files is

used for the auto-provisioning on a specific device as distinguished by
its unique MAC number. And the configuration files named with device
MAC number will be matched automatically with the device MAC number
before being downloaded for the provisioning on the specific device.
Note:
 If a server has these two types of configuration files, then IP

devices will first access the general configuration files before
accessing the MAC-based configuration files.

19.3.Autop Schedule
Akuvox provides you with different Autop methods that enable the indoor
monitor to perform provisioning for itself in a specific time according to your
schedule. To set up the schedule on device web Upgrade > Advanced >
Automatic Autop interface.
Please see the picture below:
Parameter Set-up:
 Power On: select “Power on”, if you want the device to perform Autop
every time it boots up.
 Repeatedly: select “Repeatedly”, if you want the device to perform autop

according to the schedule you set up.
 Power On + Repeatedly: select “Power On + Repeatedly” if you want to

combine Power On Mode and Repeatedly mode that will enable the
device to perform Autop every time it boots up or according to the
schedule you set up.
 Hourly Repeat: select “Hourly Repeat” if you want the device to perform
Autop every hour.

19.4.Static Provisioning Configuration
You can manually set up a specific server URL for downloading the firmware
or configuration file on device web Upgrade > Advanced > Automatic Autop
interface. If an autop schedule is set up, the indoor monitor will perform the
auto provisioning on a specific timing according to autop schedule you set
up. In addition, TFTP, FTP, HTTP, and HTTPS are the protocols that can be
used for upgrading the device firmware and configuration.
Parameter set-up:
 URL: set up TFTP，HTTP，HTTTPS，ftp server address for the provisioning
 User Name: set up a user name if the server needs an user name to be
accessed to otherwise leave it blank.
 Password: set up a password if the server needs a password to be

accessed to otherwise leave it blank.
 Common AES Key: set up AES code for the intercom to decipher general
Auto Provisioning configuration file.
 AES Key (MAC): set up AES code for the intercom to decipher the
MAC-based auto provisioning configuration file.

Note:
 AES is one type of encryption, it should be configured only when

the config file is encrypted with AES, otherwise leave the field
blank.
Note:
 server Address format:
 TFTP: tftp://192.168.0.19/
 FTP: ftp://192.168.0.19/ (allows anonymous login)
 ftp://username:[email protected]/(requires a user
name and password)
 HTTP: http://192.168.0.19/ (use the default port 80)
 http://192.168.0.19:8080/ (use other ports, such as 8080)
 HTTPS: https://192.168.0.19/ (use the default port 443)
Tip:
 Akuvox do not provide user specified server.

 Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.

Note:
 The general configuration file for the in-batch provisioning is with

the format “cfg” taking C313 as an example “r000000000313.cfg
(9 “zeros” in total while the MAC-based configuration file for the
specific device provisioning is with the format” MAC_Address of
the device.cfg, for example “0C110504AE5B.cfg.”

20. Call Log
If you want to check on the calls inclusive of the dial-out calls, received calls,
and missed calls in a certain period of time, you can check and search the
call log on the device web Contacts > Call Logs interface and export the call
log from the device if needed.
Parameter Set-up:
 Call History: select call history among four options: “All”, “Dialed”
“Received”, “Missed”, “Forwarded” for the specific type of call log to be
displayed.

21. Debug
21.1.System Log for Debugging
System log in the indoor monitor can be used for debugging purpose. If you
want to export the system out to a local PC or to a remote server for
debugging, you can set up the function on the web Upgrade > Advanced >
System Log interface.
Parameter Set-up:
 LogLevel: select log levels from 1 to 7 levels. You will be instructed by

Akuvox technical staff about the specific log level to be entered for
debugging purpose. The default log level is “3”. The higher the level is,
the more complete the log is.
 Export Log: click the Export tab to export temporary debug log file to a
local PC.
 Export Debug Log: click the Export tab to export debug log file to a local
PC.
 Remote System Log: select “Enable” or “Disable” if you want to enable or

disable the remote system log.
 Remote System Server: enter the remote server address to receive the
device and the remote server address will be provided by Akuvox
technical support.

21.2. PCAP for Debugging
PCAP in Akuvox indoor monitor is used to capture the data package going in
and out of the devices for debugging and troubleshooting purpose. You can
set up the PCAP on the device web Upgrade > Advanced > PCAP interface
properly before using it.
Parameter Set-up:
 Specific Port: select the specific ports from 1-65535 so that only the dat
a packet from the specific port can be captured. You can leave the field bl
ank by default.
 PCAP: clickStart tab and Stop tab to capture a certain range of data pack
ets before clicking Export tab to export the data packets to you Local PC.
 PCAP Auto Refresh: select “Enable” or “Disable” to turn on or turn off the
PCAP auto fresh function. If you set it as “Enable” then the PCAP will
continue to capture data packet even after the data packets reached its
50M maximum in capacity. If you set it as “Disable” the PCAP will stop
data packet capturing when the data packet captured reaches the
maximum capturing capacity of 1MB.

22. Password Modification
22.1.Modify Device Advanced Setting Password
This password is used to enter the advanced settings of the device, including
password settings, account numbers, SOS numbers, network settings, etc. To
modify the advanced setting password on device screen More > Setting >
Advance > Password. The default password is 123456.
22.2.Modify Device Web Interface Password
To modify web interface password, you can do it on device web interface

Security > Basic > Web Password Modify. Select "Admin" for the
administrator account and "User" for the User Account.

Note:
 There are two accounts, one is admin, its password is admin, the
other is user, its password is user.

23. System Reboot&Reset
23.1.Reboot
23.1.1. Reboot on the Device
If you want to reboot the system setting of the device, you can operate it
directly on the device setting screen or on the device web interface. To reboot
to the system setting on device Settings >Reboot screen.
23.1.2. Reboot on the Web Interface
If you want to reboot the device system, you can operate it on the device web
Upgrade > Basic interface as well. Moreover, you can set up schedule for the
device to be restarted.

To set up the device reboot schedule on web Upgrade > Advanced > Reboot
Schedule interface.
23.2. Reset
23.2.1. Reset on the Device
If you want to reset the whole device system to the factory setting, you can
operate it directly on the device screen More > Setting > Advance > Reset.

23.2.2. Reset on the Web Interface
Device system can also be reset on device web Upgrade > Basic interface
without approaching the device. If you only want to reset to the configuration
file to the factory setting, you can click Reset Config To Factory Setting on
the same page.

24. Abbreviations
ACS: Auto Configuration Server
Auto: Automatically
AEC: Configurable Acoustic and Line Echo Cancelers
ACD: Automatic Call Distribution
Autop: Automatic Provisioning
AES: Advanced Encryption Standard
BLF: Busy Lamp Field
COM: Common
CPE: Customer Premise Equipment
CWMP: CPE WAN Management Protocol
DTMF: Dual Tone Multi-Frequency
DHCP: Dynamic Host Configuration Protocol
DNS: Domain Name System
DND: Do Not Disturb
DNS-SRV: Service record in the Domain Name System
FTP: File Transfer Protocol
GND: Ground
HTTP: Hypertext Transfer Protocol
HTTPS: Hypertext Transfer Protocol Secure Socket Layer
IP: Internet Protocol
ID: Identification
IR: Infrared
LCD: Liquid Crystal Display
LED: Light Emitting Diode
MAX: Maximum
POE: Power Over Ethernet
PCMA: Pulse Code Modulation A-Law

PCMU: Pulse Code Modulation µ-Law

PCAP: Packet Capture
PNP: Plug and Play
RFID: Radio Frequency Identification
RTP: Real-time Transport Protocol
RTSP: Real Time Streaming Protocol
MPEG: Moving Picture Experts Group
MWI: Message Waiting Indicator
NO: Normal Opened
NC: Normal Connected
NTP: Network Time Protocol
NAT: Network Address Translation
NVR: Network Video Recorder
ONVIF: Open Network Video Interface Forum
SIP: Session Initiation Protocol
SNMP: Simple Network Management Protocol
STUN: Session Traversal Utilities for NAT
SNMP: Simple Mail Transfer Protocol
SDMC: SIP Devices Management Center
TR069: Technical Report069
TCP: Transmission Control Protocol
TLS: Transport Layer Security
TFTP: Trivial File Transfer Protocol
UDP: User Datagram Protocol
URL: Uniform Resource Locator
VLAN: Virtual Local Area Network
WG: Wiegand

25. FAQ
Q1: How to obtain IP address of C313
A1: You can use the display screen to get the IP information, just check the
IP address at More > Status.
You can also use Akuvox IP Scanner to search Akuvox devices in the same
LAN network.
Q2: Do Akuvox devices support opus codec?
A2: For now, only Akuvox Android video IP phone R48G can support Opus
audio codec. Door phone and indoor monitor still not supports.
Q3:Can I install apps at Akuvox indoor monitor？
A3: Akuvox have indoor monitor based on Linux system and Android system.
For Linux system device (IT80/IT81/C312/C313 series), no possible to install
third party app. For android system device (C315/C317/IT83/IT83/X933
series),You can install third party apps as your wish.
Q4: Can I connect electrical lock to indoor monitor?
A4: Akuox indoor monitor have relay component, so you can connect
electrical lock to indoor monitor.
Q5: Can I communicate other indoor monitor with indoor monitor?
A5: Akuvox device can communicate with each other, no matter it is indoor
monitor, door phone or IP phone. Of course, indoor monitor can call to other
indoor monitor, also if you want, you can set other indoor monitor as auto
answer mode.

26. Contact US
For more information about the product, please visit us atwww.akuvox.com
or feel free to contact us by
Sales email: [email protected]
Technical support email: [email protected]
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.

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Version: 1.0 | Date: Feb.

Version: 2.0 | Date: Jan.2022

 Always abide by this information in order to prevent the persons

 Always abide by this information in order to prevent the damages to

 Informative information and advice from the efficient use of the

It can be connected with the Akuvox door phone for audio/video

AKUVOX SMART INTERCOM www.akuvox.com 1

AKUVOX SMART INTERCOM www.akuvox.com 2

Model C313W C313S C313N C313W-2

AKUVOX SMART INTERCOM www.akuvox.com 3

4.Introduction to Configuration Menu

Phone: This section includes Time&language, call feature, dial management,

Upgrade: This section covers Firmware upgrade, device reset&reboot,

Discovery mode: It is a plug and play configuration mode. Akuvox devices

Cloud mode: Akuvox SmartPlus is an all-in-one management system.

AKUVOX SMART INTERCOM www.akuvox.com 4

SDMC mode: SDMC (SIP Device Management Controller) is a simple and

1. SDMC: SDMC is suitable for the management of Akuvox devices in large

2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN (Local

3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.

4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.

AKUVOX SMART INTERCOM www.akuvox.com 5

5.Access the Device

5.1. Device Start-up Selection

 Only C313W-2 support networking method.

AKUVOX SMART INTERCOM www.akuvox.com 6

 Master Mode: If Master is selected, the device will work as a master

5.2. Device Home Screen Type Selection

AKUVOX SMART INTERCOM www.akuvox.com 7

5.3. Accessing the Device Setting on the Device

5.3.1.Accessing Device Basic Setting.

5.3.2.Accessing Device Advanced Setting

AKUVOX SMART INTERCOM www.akuvox.com 8

5.4. Access the Device Setting on the Web

AKUVOX SMART INTERCOM www.akuvox.com 9

 Google Chrome browser is strongly recommended.

AKUVOX SMART INTERCOM www.akuvox.com 11

6.Language and Time Setting

6.1. Language Setting

6.1.1. Language Setting on the Device

AKUVOX SMART INTERCOM www.akuvox.com 12

6.1.2. Language Setting on the Web Interface.

6.2. Time Setting

6.2.1.Time Setting on the Device

AKUVOX SMART INTERCOM www.akuvox.com 13

 NTP: NTP is switched on by default, which allows the date& time to be

AKUVOX SMART INTERCOM www.akuvox.com 14

 Set Time: Enter the time when it is in manual mode.

 Time Format: select 12 hour or 24 hour time format as you like.

 When the NTP toggle switch is toggled off then parameters

6.2.2.Time Setting on the Device Web Interface

6.2.2.1. Time Setting on the Device Web Interface

AKUVOX SMART INTERCOM www.akuvox.com 15

6.2.2.2. Daylight Saving Time Setting

AKUVOX SMART INTERCOM www.akuvox.com 16

 Offset: To set the offset value, it is 60 mintues as default, setting the

 By Date: To set the date schedule for daylight saving time.

AKUVOX SMART INTERCOM www.akuvox.com 17

7.Screen Display Configuration