CIX Programming Vol 1 - Nov2011
CIX Programming Vol 1 - Nov2011
Strata® CIX™
Programming Manual
Volume 1
(Software Release 5.2
Title Page for Network eManager®)
November 2011
Publication Information
Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right,
without prior notice, to revise this information publication for any reason, including, but not limited to,
utilization of new advances in the state of technical arts or to simply change the design of this document.
Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves
the right, without prior notice, to make such changes in equipment design or components as engineering or
manufacturing methods may warrant.
CIX-MA -PRGM1-VK-E
Our mission to publish accurate, complete and user accessible documentation. At the time of printing the
information in this document was as accurate and current as was reasonably possible. However, in the
time required to print and distribute this manual additions, corrections or other changes may have been
made. To view the latest version of this or other documents please refer to the Toshiba FYI web site.
Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or
profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential
damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the
use of this document.
THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL
PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER
EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL
CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS.
© Copyright 2006, 2007, 2008, 2009, 2010, 2011
This document is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under
the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic,
or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No
patent liability is assumed, however, with respect to the use of the information contained herein.
Trademarks
Toshiba, Strata, SmartMedia, SD (Secure Digital) and CIX are trademarks of Toshiba Corporation.
Stratagy, SoftIPT, eManager, My Phone Manager are trademarks of Toshiba America Information Systems,
Inc.
Windows, Windows XP, Windows Vista, .NET, and Microsoft are registered trademarks of Microsoft.
Trend Micro and PC-cillin are registered trademarks of Trend Micro Inc.
BeyondVoice and SIPconnect are registered trademarks of CBeyond.
IPtimize VoIP Connect is a service mark of IPtimize Inc.
Norton Anti-Virus is a registered trademark of Symantec Corp.
McAfee and Virusscan are registered trademarks of McAfee, Inc.
DESI is a registered trademark of DESI Telephone Labels, Inc.
Adobe and Reader are registered trademarks of Adobe corporation.
Trademarks, registered trademarks, and service marks are the property of their respective owners.
Strata CIX40, CIX100, CIX200, CIX670 and CIX1200 General End User
Information
The Strata CIX 40, CIX100, CIX200, CIX670 or CIX1200 Digital Business Telephone System is registered
in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and
Regulations.
FCC Requirements
Means of Connection: The Federal Communications Commission (FCC) has established rules which
permit the Strata CIX system to be connected directly to the telephone network. Connection points are
provided by the telephone company—connections for this type of customer-provided equipment will not be
provided on coin lines. Connections to party lines are subject to state tariffs.
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The
system should be disconnected until the problem can be determined and repaired. If this is not done, the
telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if
advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to
file a complaint with the FCC.
Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To
obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/
pages/support_dealerlocator.html or call (800) 222-5805 and ask for a Toshiba Telecom Dealer.
Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment,
operations, and procedures. If such changes affect the compatibility or use of the Strata CIX40, CIX100,
CIX200, CIX670 or CIX1200 system, the telephone company will notify you in advance to give you an
opportunity to maintain uninterrupted service.
Notification of Telephone Company: Before connecting a Strata CIX system to the telephone network, the
telephone company may request the following:
1.Your telephone number.
2.FCC and ACTA registration
• Strata CIX 40, CIX100, CIX200, CIX670 or CIX1200 may be configured as a Key, Hybrid or PBX
telephone system. The appropriate configuration for your system is dependent upon your operation of
the system.
• If the operation of your system is only manual selection of outgoing lines, it may be registered as a Key
telephone system.
• If your operation requires automatic selection of outgoing lines, such as dial access, Least Cost
Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In
addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
telephone system registration in some areas.
• If you are unsure of your type of operation and/or the appropriate FCC registration number, contact
your local Toshiba telecommunications distributor for assistance.
CAUTION! Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying,
distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the
Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice,
against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the
Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the
software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license.
2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes
a willful infringement of copyright.
3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein
will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.
4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO
YOU.
5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.
6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.
7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or
order, is prohibited.
8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.
9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and
Software Documentation and Technical Data related to Commercial Items. Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights
therein are restricted pursuant to, the vendor’s commercial license.
10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way
be affected or impaired.
11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.
12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with
rights to enforce the Agreement with respect to supplier’s software.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
DSD 020905
T
This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if
the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if
the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired
by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or miss-
ing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS
and which are not compatible or are of inferior quality, design, or performance.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with
respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc-
tion by TAIS or its authorized dealer with new or refurbished parts (at their option). If TAIS or one of its autho-
rized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price
charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through
one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction,
whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct,
special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circum-
stances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment
that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the atten-
tion of one of TAIS’ authorized dealers within the applicable warranty period and no later than thirty (30) days
after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized
TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS,
INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modifi-
cation or extension is effective unless it is in writing and signed by the Vice President and General Manager, Tele-
communication Systems Division.
WARRANTIES FOR NON-TOSHIBA BRANDED THIRD
PARTY PRODUCTS
A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio.
To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and
third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to
other resellers of software, hardware and peripherals, these third-party manufactured products carry
warranties independent of our Toshiba limited warranty provided with our Toshiba-branded products.
Customers should note that third-party manufacturer warranties vary from product to product and are
covered by the warranties provided through the original manufacturer and passed on intact to the
purchaser by Toshiba. Customers should consult their product documentation for third-party warranty
information specific to third-party products. More information may also be available in some cases
from the manufacturer’s public website.
While Toshiba offers a wide selection of software, hardware and peripheral products, we do not
specifically test or guarantee that the third-party products we offer work under every configuration with
any or all of the various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor
assume any liability in connection with such third party products or services. If you have questions
about compatibility, we recommend and encourage you to contact the third-party software, hardware
and peripheral product manufacturer directly.
Contents
Chapter 4 – System
100 Cabinet Slot PCB Assignments ............................................................................................4-1
Dial Number Plan ...............................................................................................................................4-2
102 Flexible Access Codes .........................................................................................................4-3
Creating New Feature Codes ......................................................................................................4-4
Flexible Numbering Default Settings ...........................................................................................4-4
117 Public Dial Plan Digit Analysis ..............................................................................................4-8
103 Class Of Service ...................................................................................................................4-9
104 System Timer .....................................................................................................................4-12
105 System Data .......................................................................................................................4-15
System Call Forward ........................................................................................................................4-21
500 / 504 System Call Forward Assignment .............................................................................4-21
Copy ..........................................................................................................................................4-22
System Call Forward Table View ..............................................................................................4-23
501 System Speed Dial .............................................................................................................4-23
System Speed Dial Table View .................................................................................................4-24
Day Night Service ............................................................................................................................4-25
Chapter 5 – Trunks
304, 305 Incoming Line Group ....................................................................................................5-1
304 Incoming Line Group Assignment ........................................................................................5-2
306, 307 Outgoing Line Groups ..................................................................................................5-5
300, 301 Trunk Assignment .........................................................................................................5-7
313 Caller ID ..............................................................................................................................5-11
308 Trunk Timer ........................................................................................................................5-12
310 DIT Assignment ..................................................................................................................5-14
309, 312 Direct Inward Dialing ..................................................................................................5-16
318 DID Intercept Assignments .................................................................................................5-19
Service .............................................................................................................................................5-22
311 DISA Security Code ............................................................................................................5-22
319 Intercept Treatment ............................................................................................................5-23
315 T1 Trunk Card ....................................................................................................................5-24
DID/DNIS Table View ................................................................................................................5-25
ISDN .................................................................................................................................................5-26
317 ISDN BRI Trunk ..................................................................................................................5-26
302, 303 Strata Net (PRI) and Strata Net IP (QSIG) .................................................................5-30
ISDN Call-by-Call ......................................................................................................................5-35
323 CBC Service .......................................................................................................................5-35
324 CBC Time Zones ................................................................................................................5-37
320 PRI B Channels ..................................................................................................................5-37
316 Shared D Channel ..............................................................................................................5-39
Calling Number ..........................................................................................................................5-41
321 Calling Number Identification ..............................................................................................5-41
322 Called Number Table ..........................................................................................................5-42
Trunk DID/DNIS Setup Wizard .........................................................................................................5-43
325 Strata Net Full IP Trunk Assignment ..................................................................................5-47
326 SIP Trunk Assignment ........................................................................................................5-49
327 SIP Trunk Service Kind Assignment ...................................................................................5-50
328 SIP Trunk Service Assignment ...........................................................................................5-55
329 SIP URI Assignment ...........................................................................................................5-56
Chapter 7 – Attendant
404 Attendant Group Assignment ...............................................................................................7-1
400 Emergency Call Destination Assignment .............................................................................7-3
Chapter 9 – Services
540, 541 Pilot DN Assignment .....................................................................................................9-1
579 System Voice Mail Data .......................................................................................................9-3
580 Voice Mail Port Data .............................................................................................................9-5
Destination Restriction/Least Cost Routing ........................................................................................9-6
DR Overview ...............................................................................................................................9-6
Destination Restriction Guide Page ...........................................................................................9-10
DR Dialing Setup .......................................................................................................................9-10
DR Digit Table Setup .................................................................................................................9-10
DR Class of Service Setup ........................................................................................................9-11
LCR Overview ..................................................................................................................................9-12
LCR Analysis Process ...............................................................................................................9-12
DR .............................................................................................................................................9-13
Route Analysis ...........................................................................................................................9-13
Time of Day ...............................................................................................................................9-13
Connection ................................................................................................................................9-13
LCR Guide Page .......................................................................................................................9-13
LCR Dialing Setup .....................................................................................................................9-14
LCR Route Plan Setup ..............................................................................................................9-14
LCR Day of Week and Time Zone Setup ..................................................................................9-15
LCR COS and Station Setup .....................................................................................................9-15
LCR/DR ............................................................................................................................................9-16
LCR Assignment ........................................................................................................................9-16
520 LCR Local Route Plan Assignment ....................................................................................9-16
521 LCR Route Plan Digit Analysis Assignment .......................................................................9-17
522 LCR Exception Number Route Plans .................................................................................9-18
Route Define ....................................................................................................................................9-19
524 Route Table to Route Definition Assignment ......................................................................9-19
525 LCR Route Definition Assignment ......................................................................................9-20
526 Modified Digits Table Assignments ....................................................................................9-20
Route Schedule ................................................................................................................................9-21
523 LCR Route Plan Schedule Assignments ............................................................................9-21
528 LCR Public Day of Week Mapping Table ...........................................................................9-22
Public Holidays and LCR Time Zones .............................................................................................9-23
527 LCR Holiday Table .............................................................................................................9-23
529 LCR Route Plan Time Zone Assignment ............................................................................9-23
LCR/DR Screening ...........................................................................................................................9-24
530 DR LCR Screening Table Assignment ...............................................................................9-24
531 DR Screening Table for OLG .............................................................................................9-25
Destination Restriction .....................................................................................................................9-26
532 DRL Table Allow/Deny Definition .......................................................................................9-26
533 DRL Table Assignment .......................................................................................................9-26
534 DRL Exception Table Assignment ......................................................................................9-27
111 DR Level (DRL) ..................................................................................................................9-27
DRL Table View .........................................................................................................................9-27
Centrex/PBX Screening Table View ..........................................................................................9-27
Account Codes .................................................................................................................................9-28
570 Account Code Digit Length .................................................................................................9-29
Chapter 10 – Operation
System Setup ...................................................................................................................................10-1
900 CTX/CIX Restart .................................................................................................................10-2
901 CTX/CIX Version And Processor Hardware .......................................................................10-3
915 Regional Selection ..............................................................................................................10-3
Set Time and Date .....................................................................................................................10-4
121 Automatic Day Light Savings Time Change .......................................................................10-4
908 Secure Digital and SmartMedia ..........................................................................................10-5
Remote Program Update ...........................................................................................................10-8
910 Data Backup .......................................................................................................................10-9
916 IP Configuration ................................................................................................................10-10
FTP User Accounts ........................................................................................................................10-11
File Information ..............................................................................................................................10-11
Community Name ..........................................................................................................................10-12
909 MAC Address ...................................................................................................................10-13
License Control ..............................................................................................................................10-14
License Issue ...........................................................................................................................10-14
License Activate ......................................................................................................................10-15
License Information .................................................................................................................10-15
Chapter 11 – Maintenance
Trace Function .................................................................................................................................11-1
Trace Data .................................................................................................................................11-1
Event Trace Control .........................................................................................................................11-2
903 Start/Stop Trace .................................................................................................................11-3
904 ISDN Trace Location ..........................................................................................................11-3
905 All ISDN Lines Trace Level Selection .................................................................................11-3
906 Change Trace Selection .....................................................................................................11-4
Memory Access Operation ...............................................................................................................11-4
Components .....................................................................................................................................11-4
This manual provides information required to program the Strata® CIX™ business telephone
systems using Toshiba’s Network eManager programming interface and the 900 series Button
Programming.
Important! Whenever the CIX100 is mentioned in this book, it applies to both the CIX100-S and
CIX100, unless specified otherwise. Whenever the CIX is mentioned in this book, it
applies to all CIX40, CIX100, CIX100-S, CIX200, CIX670 and CIX1200 systems,
unless specified otherwise.
Important! Do not downgrade to previous versions of CIX software. Downward compatibility of
CIX database is not supported. Toshiba recommends keeping the current database
for emergency situations. We guarantee upward compatibility of the database so
you can upgrade the system without any problems.
Note The features described in this document assume that the Strata CIX system has the current
software release installed. At the time of printing, Strata CIX R5.20 and Network eManager
V5.20 are the most current versions.
Organization
Chapter 1 - Strata CIX Programming Guidelines describes auto-recognition features, order of
programming, and overview of general CIX Programming operation.
Chapter 2 – Network eManager provides general information about the Strata Network
eManager software capabilities. Includes the installation steps needed to install Strata Network
eManager on a PC and establish a connection to the Strata CIX system.
Chapter 3 – Licenses Strata CIX license descriptions and procedures
Chapter 4 – System provides system programming information
Chapter 5 – Station discusses station and station feature programming.
Chapter 6 – Trunks explains trunk programming information including T1, ISDN Basic Rate
Interface (BRI) and Primary Rate Interface (PRI).
Chapter 7 – Attendant describes Attendant Console support and settings available in eManager.
Chapter 8 – IP Telephony Programming describes the programs required to program IP
Telephony features.
Chapter 9 – Services discusses programming of services available to Strata CIX through
eManager.
Chapter 10 – Operation explains system setup options available to eManager users. System
initialization, SmartMedia formatting, system software upgrades and Internet Protocol (IP)
configuration are among the topics discussed.
Chapter 11 – Maintenance provides system and component trace program information.
eManager Configuration and Flash Memory Testing are also described.
Chapter 12 – Tools and Profile discusses Strata CIX Tools and Utilities to help manage your
Strata CIX System more efficiently.
Chapter 13 – Telephone Button Programming discusses the 900 series button programming
interface provided with Strata CIX.
Chapter 14 – Data Backup, Restore and Update provides Strata CIX maintenance procedures
that can be activated from the programming telephone.
Appendix A – Applications Guide for setup and program specific applications such as Voice
Mail, IP Telephony, StrataNet and others
Appendix B – Software and Firmware Updates contains IP Telephone and BIPU Firmware
update procedures.
Conventions
Conventions Description
Elaborates specific items or references other information. Within some
Note tables, general notes apply to the entire table and numbered notes
apply to specific items.
Important! Calls attention to important instructions or information.
Advises you that hardware, software applications, or data could be
CAUTION!
damaged if the instructions are not followed closely.
WARNING! Alerts you when the given task could cause personal injury or death.
Represents any Directory Number button, also known as an extension
[DN]
or intercom number.
Represents any Primary Directory Number button (the extension
[PDN]
number for the telephone).
Represents any Secondary appearance of a PDN. A PDN which
[SDN]
appears on another telephone is considered an SDN.
[PhDN] Represents any Phantom Directory Number button (an additional DN).
Shows a multiple PC keyboard or phone button entry. Entries without
spaces between them show a simultaneous entry. Example: Esc+Enter.
Plus (+)
Entries with spaces between them show a sequential entry.
Example: # + 5.
Tilde (~) Means “through.” Example: 350~640 Hz frequency range.
Start > Settings > Denotes a progression of buttons and/or menu options on the screen
Printers you should select.
Grey or blue words within the printed text denote cross-references. In
See Figure 10 the electronic version of this document, cross-references appear in blue
hypertext.
Related Documents/Media
Note Some documents listed here may appear in different versions on the CD-ROM or in print. To
find the most current version, check the version/date in the Publication Information on the
back of the document’s title page.
User Guides
• Strata CIX IP5000-Series Telephone
• Strata CIX DKT/IPT Telephone
• Strata DP5000-Series Telephone
• My Phone Manager™ User Guide
• Strata CTX DKT3001/2001 Digital Single Line Telephone
• Strata CTX Standard Telephone
• Strata CTX DKT2204-CT/DKT2304-CT Cordless Telephones
CD-ROMs
• Strata CIX Application Software and CIX Documentation Library - includes Network
eManager™ software.
• Strata CIX Call Center Solutions Application Software and CIX Documentation
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CIX
documentation and enables you to view, print and download current publications.
Programming
Strata CIX
This chapter discusses Strata CIX programming basics and guides you through initial setup procedures. It
also describes auto-recognition features, order of programming, and overview of general CIX Network
eManager, and Button Programming operations. Programming sequence tables are provided to streamline
your programming tasks.
The CIX40 has a default database already stored. Refer to the CIX40 Installation Manual
(CIX-IM-CIX40) for details.
This feature reduces the programming time to install Strata CIX systems. The Strata CIX system will
automatically program specific default data in a number of programs based on the PCBs that are installed
in the system before processor initialization. The default data and procedure for auto-programming is
provided in this section.
1. Install all line, station and optional PCBs that should be recognized for auto programming.
2. Power-on the system and initialize auto-programming for the system (Program 900, Level 1).
3. Verify ”Station and BIOU Auto-programming’ on page 1-2.
4. Verify ”Station PDN Auto-programming’ on page 1-3.
5. Verify ”CO Line Auto-programming’ on page 1-3.
6. Verify ”CIX Processor NIC Interface TCP/IP Auto-programming’ on page 1-9.
Note
• The type of PCB, its cabinet and slot position are automatically recognized upon system initialization;
or, when powering the CIX processor for the first time.
• Each installed PCB circuit equipment number is set in numerical order based on the cabinet and slot
position of the PCB.
• Station Primary Directory Numbers (PDN) and CO line numbers are set in numerical order according
to their equipment cabinet/slot positions.
• Other default data, such as the Strata CIX LAN and modem interface IP address, station and line class
of service, outgoing and incoming line groups, etc., are automatically set for the optional hardware
originally installed.
Auto-programming Limitations
The following are the limitations of Strata CIX auto-programming.
• CTI programs are not programmed automatically.
• Strata CIX cannot configure unique LAN requirements automatically. Strata CIX’s LAN system data,
CIX IP address and Community Name are set to a default.
Note DND is only assigned on 20-button telephones.
• When the system is initialized, it takes a few minutes to recognize the mounted hardware.
• The Primary DN on the first button and DND on the last button are assigned telephone buttons; all other
buttons are not assigned automatically.
• In the Strata CIX100, CIX670 or CIX1200 Slot 0101 must always have a BDKU, ADKU or PDKU. The
BDKU is assigned if no PCB is installed.
• In the Strata CIX200 Slot 0101 must always have an MIPU, LIPU, BDKU or PDKU. An xIPU is assigned
if no PCB is installed, however no stations are assigned. R5 software assigns an MIPU; R4 software
assigns an LIPU.
Table 1-1 Auto-Programming for Station and BIOU PCB Recognition (Program 100)
Parameter
PCB Code PCB Name PCB Circuit Type Comments
Setting
000 No PCB or RRCU None or Remote Cabinets
002 RSTU 8 standard telephone Standard telephone - no VM interface
circuits settings
003 PDKU2 8 digital telephone PCM DKT2000 or DKT3000/3200 without
Highway: 8 S-OCA (DKT3000 limitations: DKT2000, 16
character LCD display on DKT3000,
DKT3000/3200 LCD Feature key does not
function, DKT3014 large screen LCD does
not display).
004 Not used Not used
017 BDKU 8 digital telephones 8, 1B circuits DKT2000 or DKT3000/3200 without S-OCA
018 BDKU1+BDKS 16 digital telephones 16, 1B DKT2000 or DKT3000/3200 without S-OCA
circuits
019 BIOU Page/MOH/Relay No functions assigned
interface#1
020 BIOU2 Page/MOH/Relay No functions assigned. Strata CIX100
interface#2 assigns a virtual BIOU2 into a virtual
location, Cabinet 02, Slot 05, to provide
control of the ACTU relay.
Programming
Strata CIX
• Auto programming assigns PDNs to station PCB equipment numbers (cabinet, slot, circuit) in
equipment number order. All installed station PCB circuits will be assigned a PDN regardless of the
circuit type, digital (BDKU/BDKS, PDKU) or analog (RSTU). MIPUs, GIPUs and LIPUs are not
assigned PDNs.
• PDN 200 or PDN 2000 (depending on the system size) is assigned to the station circuit having the
lowest equipment number in the system. The PDN is then incremented by one digit and assigned to the
next highest station equipment number and so on. See Table 1-2.
• Program 205 Feature Button Setting – A Primary DN (PDN) is assigned to FB01 on each digital
telephone according to its equipment number (cabinet, slot, circuit) position. DND is assigned to FB20
on 20-button telephones. DND is not assigned on 10- and 14-button telephones.
CO Line Auto-programming
Table 1-3 shows the CO line PCBs that will be recognized and set in Program 100 during auto-
programming. The default data for CO line Incoming Line Groups (ILG), Outgoing Line Groups (OLG), and
CO line service type is set as shown in Table 1-4.
Important! PCBs must be installed per the rules in the Strata CIX and MAS Installation and
Maintenance Manual.
PCB
PCB Name PCB Circuit Type Parameter setting Comments
Code
000 - No PCB or RRCU None or Remote cabinets
001 RCOU, RGLU 4 analog Loop or Direct Incoming Termination (DIT) lines
Ground start lines
005 RCOU+RCOS 8 analog Loop start Direct Incoming Termination (DIT) lines
lines
006 RDDU 4 analog DID lines Direct Inward Dial lines
007 RDTU2 16 or 24 digital T1 PCM Highway: T1 Direct Incoming Termination (DIT)
lines lines
16 or 241
Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100) (continued)
PCB
PCB Name PCB Circuit Type Parameter setting Comments
Code
008 RDSU 4 standard Standard Telephone, DKT2000 and
telephone and 4 DKT3000/3200 without S-OCA, DP5xxx
digital Telephone (DKT3000 limitations:
DKT2000, 16 character LCD display on
DKT3000/3200, DKT3000/3200 LCD
Feature key does not function, DKT3014/
3214 large screen LCD does not display)
009 RCIU2+RCIS 4 or 8 Caller ID Caller ID interface for RCOU/RCOS and
interface RGLU analog CLID lines. Note: The
same Prog 100 code (009) is used for
RCIU2 with or without RCIS.
010 RMCU+RCMS 2 or 4 E911 analog CAMA lines Note: The same Program
CAMA lines 100 code (009) used for RCIU2 with or
without RCIS.
011 REMU, BVPU 4 analog Tie lines, 4 Tie lines
VoIP circuits
012 RBSU 2 ISDN BRI (S/T) TEI Type: ISDN BRI CO lines
circuits
two TEIs
013 RBSU+RBSS 4 ISDN BRI (S/T) TEI Type: ISDN BRI CO lines
circuits
two TEIs
014 RPTU 16 or 24 ISDN PRI PCM Highway: ISDN BRI CO lines
channels 16 or 241
015 RBUU 2 ISDN BRI (U) TEI Type: ISDN BRI CO lines
circuits
two TEIs
016 RBUU+RBUS 4 ISDN BRI (U) TEI Type: ISDN BRI CO lines
circuits
two TEIs
1. If the slot next to an installed RDTU or RPTU is vacant, 24 lines or channels will be installed; If the slot next to an installed
RDTU or RPTU is occupied by another PCB, 16 lines or channels will be installed.
OLG ILG
CO line type CO Service Type
Prog 306 Prog 304
RCOU/RCOS and RGLU analog Loop 1 1 Direct In Termination (DIT) to the first PDN
and Ground start
(200 or 2000 – see Table 5)
RDDU analog DID 1 2 DID, wink – no default DID numbers
RDTU (T1) 1 3 DID – no default DID numbers
RMCU/RMCS analog CAMA 1 - Direct In Termination (DIT) to the first PDN
(200 or 2000 – see next table)
RBUU/RBUS and RBSU ISDN BRI - set 2 4 DID – no default DID numbers
as CO side
OLG ILG
Programming
CO line type CO Service Type
Prog 306 Prog 304
Strata CIX
ISDN PRI 2 5 DID – no default DID numbers
REMU analog E&M 3 6 Non-Strata Net
1. The line number is assigned to all lines in the numerical order according to the line PCB cabinet placements. Example:
Line number 1 will be on the first circuit of the line PCB placed in the lowest cabinet/slot number.
2. OLG:1 is created even if there is are no analog line PCBs installed.
Item Settings
DIT line ringing assignment All of the ringing destinations of DIT lines are the first PDN:
Program 310 PDN 200 for CIX100, CIX200 and Basic Proc CIX670 (1~2 cab), CIX1200 Basic
PDN2000 for Expanded Processor CIX670. (3~7 cabinets), CIX1200 Expanded
DID numbers - not assigned The destination of DID is not assigned. DID numbers and ringing destinations
must be assigned manually from Strata eManager or the programming
Program 309
telephone.
Format setting for DIT (T1) Zero Code Suppress = B8ZS, Frame Format = ESF
Setting for CAMA / E911 The destination of internal notification is the first DN 200 or 2000 in the all
operation mode (Day1, Day2 and Night).
Setting for ISDN BRI CO Common D channel is not assigned. One channel group is assigned to each
BRI PCB installed. The channel group number is assigned to each BRI interface
in the order in which the BRI PCBs are installed. The destination of DID is not
assigned.
Setting for ISDN PRI CO Common D channel is not assigned. One channel group is assigned to each
PRI PCB installed. The channel group number is assigned to each PRI interface
in the order in which the PRI PCBs are installed. The destination of DID is not
assigned.
Setting for E&M Tie lines The node number and the other setting for networking are not assigned
automatically.
The destination of Program 318, No Calling Party Number (CPN) and Out Of Search [for] DID number, is
assigned to the first Primary DN of the system (200 or 2000) in the all system operating modes (Day1,Day
2 and Night).
The DIT line (Ground and Loop) destinations of all trunks which generated automatically are set as the first
PDN 200 or 2000 depending on the system size – see Table 1-4.
Programming
Strata Net over IP and basic programming is set automatically.
Strata CIX
Table 1-9 BIPU-Q1A Automatic Settings
Programming
Strata CIX
• Network TCP/IP. See “916 IP Configuration” on page 10-10.
- IP address – 192.168.254.253
- Sub network master – 255.255.255.0
- Default gateway – 0.0.0.0
- IP routing table – Not used
• SNMP Agent settings
- Community name – communityName
- IP address – 0.0.0.0 (not restricted by the IP address of the access source)
- Privileges – WRITE
- community-id – 1
- User level – Super user
• Trap destination
- Community name – Nothing
- IP address – Nothing
• Modem PPP Server settings
- IP Address – 192.168.255.254 (Strata CIX modem fixed IP address for dial-up connections).
Table 1-14 Public Numbering Plan Analyzed Digit Numbers (Program 117)
Public Numbering Plan Analyzed Number Public Numbering Plan Analyzed Digit Number
1NXX 11
N11 3
NXX 7
N = 2~9 and X = 0~9
Table 1-15 E911 Emergency Call to Outgoing Line Group (Program 550)
System Mode Emergency Call Called Number Index Emergency Call Called Number
DAY1 1 200 or 2000 (the first PDN)
DAY2 1 200 or 2000 (the first PDN)
NIGHT 1 200 or 2000 (the first PDN)
The emergency call destination is set for the first PDN as 200 or 2000 in the all operation mode (DAY1, DAY2
NIGHT).
Programming
Strata CIX
Note For DKT and IP telephone, assign only the PDN. Do not program any other Flexible Buttons or
features in the phones. Strata CIX recognition and setup is automatic for these telephones.
5. Station Assignment (200) – Choose Station >Station Assignments > Basic tab. Set up your stations in
the following order (see ”Assignment’ on page 5-1 for more details):
- DKT Stations
- DP Stations
- IP Stations
- Standard Stations
- Voice Mail (VM) Ports
- Attendant Positions
- Automatic Call Distribution (ACD) Pilot DNs
- Door Phones
6. Create Station Links – Create the following groups wherever applicable and set stations to link as
necessary.
- Hunt Groups using Programs 209 and 218
- Paging Groups using Program 502
- Call Pickup Groups using Program 210
- Park Orbits using Program 102
- Paging Devices using Program 503
7. Backup Data – Choose Maintenance > CIX Data Backup. Make sure the SmartMedia card is properly
formatted (see ”Restoring Data from SM/SD’ on page 10-2) prior to running backup. See ”910 Data
Backup’ on page 10-9 for details.
8. Continue programming Strata CIX details.
Programming
Strata CIX
critical programs in the left column and migrates right to optional programs. Also, programming flows from
specific (left) to general (right).
Card Assignment
(Program 100)
LS Trunks
GS Trunks Admin
T1 Trunks
Tie Trunks
Create ILGs FX Trunks
(Program 304) PRI Trunks
BRI Trunks Services
SIP Trunks
Station Setup
Use the following table to quickly access the programs needed to set up station requirements.
Station
Assignment Run Programs in Sequence from left to right
Type
SLT DN 100 200
IP PDN 100 150 260
DKT PDN 100 200 204 208 205
DP PhDN 205 206
DADM 204 213
DDSS 214 215
Attd 100 200 204 208
Ext 100 200 208
VM 100 200 204 206 209 218 579 580
ISDN Ext 100 202 217
Pilot DN 540
Station Hunting 209 218
Call Pickup Groups 210
Emergency Ringdown 216
Paging Groups 502
Station Speed Dial 516
Programming
Strata CIX
Basic 100 304 306 300
Ring 309
Timer 308
DID
DISA 309
DNIS/ANI 313
Intercept 318 319
Trunk Setup – T1
Use the following table to quickly access the programs needed to set up T1 trunk requirements.
SIP Trunking
Miscellaneous
Use the following table to quickly access the programs needed to set up other Strata CIX features.
Programming
Strata CIX
Automatic Call Back (ACB) 104
Automatic Camp-On 304
Auto-Release of CO 308
Background-Music (BGM) 102 103 109
Call Forwarding 103 200 217
Call History 204 205
Call Park Orbit 104 102
Call Pick Up 210 103 200 205 102
Call Xfer W/ Camp-On 103
Centralize SMDR 803 801
COS-CO 304 306
COS-Station 200 202
Credit-Card Calling 105 111 306
Day/Night service 500 106 112 113 103 105
Destination Restriction 200 202 306 650 530 531 532 533 534
Dial Directory 204
Digital PAD 107 114
Direct Inward Dialing 309 318 304
Direct Inward Termination 304 310
DISA 311
Do not Disturb (DND) 103 204 205 102
Door Lock Control 104 204 508 205
Door Phones 102 507 573
DR Override by System's Speed
105
Dial
DTMF Back Tone 204
DTMF DP Compatible 104
DTMF Signal Time 579 104
200
E911 105 217 550 104 306
202
Emergency Ring-Down 216
Executive Override 103 105
External Ringing Repeat 300 204
Flash 308 205 102 103
Flexible Numbering 102
Group Paging 502 503 102
Identification Services 309 318 579
Least-Cost-Routing (LCR) 520 521 522 523 524 525 526 528 529 103
Line Group 304 305 306 307 317 302 323 300
Message-Waiting Light 204 102 579
Music-on-Hold 102 105 109 309 310
Network eManager®
The Strata CIX systems are programmed using Network eManager. It is recommended you check FYI to ensure
you have the latest version.
Network eManager is designed to reduce the time needed to manage multiple CIX equipment sites and improves
system installation through such capabilities as the “Smart Checker” installation process and the Active Directory
Services export/import feature.
Situations when an administrator needs to configure multiple CIX systems as a group include:
Installation Procedures
Download the new latest version of Network eManager from FYI and run the Network eManager install file
to begin the InstallShield as shown below.
4. If the user has a previous version of Network eManager installed and performs an upgrade, either this
window is displayed or the Migration screen below.
Network eManager®
Migration Screen
6. After the SQL database completion, the installer starts the Network eManager installation:
Network eManager®
Network eManager®
At the end of the installation process, click Finish to restart the PC. Once the PC is restarted, verify that
you are able to login to Network eManager and, if necessary, reconnect to the Windows domain.
System Requirements
A PC or server must meet the minimum requirements listed below.
• 1 GHz 32-bit (x86) or 64-bit (x64) processor
• Windows® XP Professional SP2 (See Important! below) or above, Windows Vista Business Edition,
Windows 2003 Server or Windows 2000 Professional
• Memory and available hard disk space requirements
Operating System Windows XP Professional Windows Vista Business
Windows 2003 Server
Memory Required 512 MB (min), 1 GB (recommended) 1 GB (min), 2 GB (recommended)
Available Hard Disk 512 MB (min), 1 GB (recommended) 1 GB (min), 2 GB (recommended)
Space
• CD or DVD-ROM drive
• 10/100BaseT Network Interface Card
• Internet Explorer 6.00 or later
• Microsoft Add-On Components:
• IIS, Management and Monitoring Tools, .NET Framework 2.0 or above.
Note The Windows operating system (as appropriate) CD-ROM must be available if any of the above
are not already installed.
Note The Network eManager Help file is compatible with Adobe® Reader® 5.0 and later, except
versions 7.0.6, 7.0.7 and 7.0.8.
Important!
• If the system is running Windows XP Professional with SP2, the firewall that is automatically included
and enabled in Windows XP Professional - SP2 prevents login to Network eManager. When running
Windows XP Professional with SP2 you should turn off the firewall or follow the firewall configuration
guides in the MAS Installation section.
• The pop-up blocker in all Windows applications, anti-virus, and other applications must also be turned
off.
Anti-Virus Software
When a system has access to the internet anti-virus protection is recommended.
• Equipment Setup — This new location is where the CIX system sites are built. The Equipment Setup
allows the technician to add new equipment or add equipment to an existing site, update equipment
and delete equipment.
• Connect to Equipment — This new option allows the user to select one or multiple CIX systems.
Network eManager®
• MAS Licensing — This new MAS Licensing utility is similar to the previous eManager utility Add New
User — This is where individual Network eManager user IDs can be built with one of four permission
levels.
• CIX Help – This feature allows the technician to view the online version of this manual, Programming
Manual, Vol 1
• Voice Mail Help - This selection allows the technician to view the Programming Manual, Vol 2, Stratagy
ES Voice Mail Application.
.
There is also a menu bar in the top right corner of the screen. This menu has four Menu Headings.
• Home - Returns to the main menu screen.
• Clients
– Client Equipment Setup - This is the same as selecting the Equipment Setup Icon
– Connect to Client Equipment - This is the same as selecting the Connect to Equipment icon
– Connect to Client SES Only - Allows you to connect to just SES system without connecting to
Strata CIX system.
• Connected Equipment - Shows the system(s) to which NeM is connected. Only available when the
NeM is connected to one or more systems.
• Application Settings
Password Policy
Using the password policy setting, the Administrator can either disable or enable the password security scheme for
Network eManager. By default, the Password Policy is set for disable. In disable mode, Network eManager
functions as described above. The passwords never expires and can be up to 32 characters in length. If this
function is enabled, then all security policy criteria is enabled.
When Password Policy is enabled the system will require the users to change any passwords that do not meet the
policy.
Password Complexity
Password complexity allows for more granular control of the password security features. Password Policy can only
be set by the Administrator. Password Policy effects all users. If password complexity is enabled passwords must
meet the following:
Network eManager®
The password will expire in this many days. The range is 1 to 365 days.
Password History
This parameter sets the number of unique passwords that must be used before a previous password can be re-
used. If Password History is set to three, the system will ‘remember’ the last three passwords, any password
entered must be different than the previous three. The default value is two. The range is zero to seven. When set to
zero the password history is not enforced.
Equipment Setup
The Client Equipment Setup is used to build new equipment groups, add equipment to existing groups, update
equipment, and delete equipment. The Equipment is setup in a three-tier format:
• Company
• Site
• Equipment
In the example, Toshiba Training is a company with a site - Remote Training System. At that site are seven
systems. The buttons at the bottom of the screen are:
– Add Equipment (New Client) – Add a new company, a site, and the first system (Equipment) at that site.
– Add Equip. (Existing Client) – Add a site to a company or a system to a site.
– Update – Change a company name, site name, system name, or any information about the system.
– Delete – Delete the checked item. If a system is checked, only that system is deleted. If a site is checked,
all of the equipment assigned to that site is deleted. If a company is checked, all of the sites and equipment
is deleted.
Network eManager®
Connect To Multiple CIX Systems
One of the most powerful features of Network eManager is the ability to connect to multiple systems at one time.
The eManager user can connect to multiple CIX systems in multiple nodes in multiple locations simultaneously.
This feature requires an IP connection to all the equipment to which the user wants to connect. In this example, by
simply clicking on the Toshiba Training main tree, it places a check mark to all the branch equipment beneath.
Connection Mode
There are two ways to connect to Network eManager. The default is Non-Strata Net mode. The Strata Net mode
allows the technician a feature to automatically build Network DNs to multiple nodes simultaneously.
MAS Licensing
The MAS licensing screen is used to: Upload, Delete, Issue, Activate, and View Licenses.
Clicking on the View Levels Default Permission will shows the different access permissions of each level.
Network eManager®
Network eManager Toolbar Setup Menu
In addition to the icons on the main menu page, there is a set of menus in the top right hand corner of the Network
eManager screen. These menus, similar to the icons on the body of the page, include a menu item, Clients.
In the drop-down menu, click on Connect to Client SES Only to connect to the SES in the selected system. Only
the Voice Mail menu will be available, all other menu items will be disabled
Application Settings
The Application Settings menu is used change the color theme of Network eManager, perform account setup and
set restriction access. The Account Setup and Restriction Menus are identical to the icon-based menus.
The left column on the screen shows the Node Connection Panel. All of the current CIX sites that you are
connected to are shown. The graphic in the middle of the screen shows the details of all the CIX equipment in the
node. The detail information includes: Equipment Type, Equipment Version, Equipment Name, IP Address, Voice
Mail, MAC Address and Country. One node will be highlighted to indicate the current node connection. Clicking on
the other nodes display the data for that given node.
Excel Import
Toshiba has implemented an Excel import utility into Network eManager. Dealer technicians and Network
Administrators are able to populate Program 200 Station Data from an Excel spreadsheet. The Excel
import utility allows the technician to upload the following information:
• First Name
• Last Name
• Phone Number
• Email Address
• VM MW Center Port
The Excel spreadsheet utility is compatible with any version of Microsoft Excel including Excel 2007.
The Excel import utility works in conjunction with the Active Directory Services utility that is already built-in
to the current version of Network eManager.
The technician can either create a new spreadsheet with the above information or use an existing
customer spreadsheet that already has the information. The technician simply has to tell which Network
eManager which column in the spreadsheet corresponds to: First Name, Last Name, Phone Number,
Email Address and VM MW Center port. It does not matter if there are other columns in the spreadsheet
that are populated with data.
Data in cell A1
Network eManager®
Figure 2-1. Excel Import Data
- Locate the .xls file that was created with the station data and click the Open button as shown
in Figure 2-3.
Network eManager®
Figure 2-5. Data Definition Screen
- The Ongoing Change button is the process for adding, deleting, or changing stations after the
initial install. After an initial install has been performed, an image of the database is created on
the Network eManager PC. This image is used for comparison when adds, moves and
changes are executed. This button is only available after a successful initial install.
- The View Log button shows any recent activities adds/deletions and modifications.
Network eManager®
Figure 2-9. Created Users
• Directly connects to the ADS database and displays a real-time representation of all folders and
organization units.
• Technicians can choose to download user information from a single folder or from multiple folders for a
multi-CIX site.
• The selected users database is exported to an XML file.
• Using the exported XML file, Network eManager populates the following programs:
Strata Synch automatically creates stations and voice mailboxes from the user information taken from Active
Directory Services. Technicians spend the most time in on new installations creating and modifying stations. If the
user information is already stored in the ADS database, Strata Synch can assist in creating stations and voice mail
boxes saving the technician the task of having to manually enter in all the stations.
Strata Synch can also assist Network Administrators who manage their company’s Strata CIX system. Changes
made in the ADS database such as when employees leave the company, name changes, phone number changes,
etc., can be propagated into the CIX database by re-running Strata Synch.
Network eManager®
Optimum Strata Synch use requires preparation by both the technician and the Network Administrator. In order to
extract the user information from ADS correctly, Strata Synch needs to know which folder or organizational unit in
which the user information is kept. Strata Synch can either pull the information from one folder or multiple folders
based on a keyword. The Network Administrator needs to enter a keyword to define which CIX system the user is
assigned to when the user information is entered in the ADS database.
Shown below is a sample Active Directory Users and Computers screen. In this first example, all of the users are
stored in one folder, the default Users folder. In this example the technician can simply select the Users folder from
within Strata Synch and export all of the contents of the Users folder.
This example is more complex because it requires assistance from the Network Administrator.
For example, this customer has two CIX nodes: one in Los Angeles and one in Irvine. All of the users, however, are
stored in the same default Users folder. Since all the users are stored in the same folder, Strata Synch must be told
how to differentiate users belonging to the Los Angeles CIX versus users belonging to the Irvine CIX.
The only way to differentiate users is to put a tag in the Users properties window to allow Strata Synch to filter the
different nodes. In the screen below, the user Ericson Abing belongs to the Irvine office as shown in the Office
Network eManager®
field. Users in the Los Angeles office would be tagged as belonging to the Los Angeles location.
Important! The Telephone number field must be populated. ADS uses this field to assign the extension
number. If this field is left blank no station is created for this name.
1. After extracting the file, double-click the StrataSynch1_2.exe file. The setup wizard displays as shown.
2. Click Next.
3. The License Agreement Dialog opens. Read the license agreement, click to select I agree, then click Next.
4. In the Select Installation Folder screen accept the default parameters and click Next.
Network eManager®
5. In the Confirm Installation dialog click Next.
3. Type in a user name that has Administrative privileges to the Active Directory Server.
4. Type in the password for that user name.
Example 1
1. After a successful login, Strata Synch connects to the Active Directory Server and displays a real-time view of
all the folders or organizational units from the Active Directory Users and Computers screen as shown here.
From this screen, the technician or Network Administrator can select multiple folders from which to export
users. From our previous case example where there is only one CIX system and all the users are stored in the
default users folder, the technician can simply select the Users folder.
Network eManager®
Click to check-mark the Users folder
to use this folder for the export.
2. Click the Next button and the site configuration dialogue box appears. Because our first example is for a single
node CIX system, select the default single site as shown here. The Site Name field value is user configurable.
The value for this field is used for the file name of the export file.
3. Click Next and the dialog box as shown here displays. This screen shows that the tool is ready to start
exporting all the users Strata Synch found in the default Users folder in ADS.
4. Enter the directory path or click the Browse button to select the directory to which to export the users.
5. Click Export.
6. Once Export is pressed, the export process begins as shown in these figures.
Network eManager®
7. When the export process is finished, the log screen shows how many users were exported as well as how
many groups were exported. The export file (Site1.xml) is the name entered in the Site Name field in Step 2.
8. Click Next and the window as shown is displayed.
9. Selecting the Site1.xml displays all of the users exported to that file.
10. The files are saved by default to a folder in: C:\Documents and Settings\(user_name)\My Documents\Strata
Synch.
11. Click Finish to close the Strata Synch program. The XML files that were created are now saved to the folder as
shown here.
1. For multi-node CIX installations, click on the Multiple Sites radio button as shown here.
Network eManager®
2. Enter the number of sites. For our example, chose two sites. The key field value allows the technician or
Network Administrator to choose which field in the Users property window in ADS to use as the tag filter. For
our example, we will use the Office field in the General tab of the User’s property window in Active Directory
Services.
3. This figure shows how the Office field is mapped to the Office field in the General tab (General_Office) of the
User’s property window.
4. The box that shows the Site names, Site1 and Site2 are default names but is user configurable. For example,
a more meaningful name would be CIX670 and CIX200 or Irvine and Los Angeles. The name chosen will be
the exported file name for each individual node as shown here.
5. The Key field in the figure above is the match word criteria (tag) that Strata Synch uses to determine which
users belong in the Irvine node and which users belong in the Los Angeles node.
6. The key field must be input manually and must match exactly with what the Network Administrator typed in the
Office field of the General tab in the User’s property window.
Network eManager®
8. Click Export to start the export process.
9. When the export process is finished, the log screen shows how many users were exported per site as well as
how many groups were exported. Notice that the file names are CIX670.XML, CIX200.XML, Unassign.XML
and Group.XML.
10. The Unassigned.XML file shows all the users that did not match the criteria for either Irvine or Los Angeles.
This means that these users either had nothing entered in the General_Office field, or the value does not
match the criteria.
11. The Group.XML file shows all of the groups found in the ADS. These groups can potentially be used for eMail
distribution groups.
12. Selecting either the CIX670.xml or CIX200.xml displays all of the users exported to that file.
Network eManager®
13. The files are saved by default to a folder in: C:\Documents and Settings\(user)\My Documents\Strata Synch.
14. Click Finish to close the application.
1. Launch Network eManager (version R520A08b or higher). On the main menu screen select: Station > Strata
Synch/Excel.
2. The Active Directory window opens. The Upload Target, by default, automatically checks both the CIX and
voice mail boxes, indicating that Strata Synch will populate both the Strata CIX system and the Stratagy voice
mail system.
Note If you have connected to a CIX system without voicemail, only the CIX check box is shown.
3. Click Browse to locate the XML file Strata Synch created earlier. When the file is located click Open. The
Choose file dialog box opens.
Network eManager®
In the example shown here, Irvine.xml file is selected. Highlight the file you wish to use then click the Open
button. Group.xml is the voicemail group.
4. The selected XML file displays on screen. Click Upload. This copies the XML file from the target directory into
the Network eManager PC to be processed.
If this is a new installation (no system data saved) click the Initial Install button.
Note If using multiple XML files:
1. Select one XML then, select Initial Install.
2. Select the next XML file and select Ongoing Change.
• Clicking Initial Install displays the screen shown here. Notice that the XML file has been parsed and
Network eManager displays the following information extracted from the XML file:
• Telephone number
• First Name
• Last Name
• eMail Address
When the XML file has been parsed, the technician can select the station type of each DN. By default, all the
extensions are created as DKT-type. Select the type of phone all of the extensions by clicking on the drop-down
box to select the correct phone type and then clicking the Set All Phones Type to command. In the example given
above the two extensions were set to be IPTs.
By default, Network eManager builds the stations using the first available xIPU with open resources to build the
stations. Station cards are found by scanning the system cabinet card slots from left to right and from the top down.
For example, it starts with Cabinet 1 and looks for a card from Slot 1 to Slot 8. Then it goes to Cabinet 2 and
performs the same routine until all the cabinets have been checked.
If the technician wants to specify a particular xIPU card for an IPT extension, the Equipment Number (Cabinet #
and Slot #) must be specified in the PDN Equipment Number field for that DN.
When you are satisfied that all of the Phone Types and PDN Equipment Numbers are set, click Start.
Network eManager®
Network eManager starts to process the XML file and begins building the extensions. When completed, Network
eManager displays the number of users created as shown here.
The figure shows that extension 5551 has been built on an LIPU card. Notice that field #10 [Name to Display] has
been populated with the correct name and field #19 [VMID Code] has been populated to match that of the
extension.
Strata Synch also builds a corresponding mailbox by default (uncheck the voice mailbox to create stations without
mailboxes). Notice that in this example, a mailbox has been created for extension 5551, and that Name1 and
Name 2 have been populated.
Strata Synch also populates the eMail account field in the voice mailbox if it finds a corresponding email address
from the imported XML file.
Ongoing Change
An Ongoing Change is the process for adding, deleting, or changing stations after the initial install. After an initial
install has been performed, an image of the database is created on the Network eManager PC. This image is used
as the comparison when adds, moves and changes are executed. The Ongoing Change button is only available
after a successful initial install.
Note Strata Synch cannot verify that an XML file is valid for a specific CIX system before it is uploaded
to that system. You must ensure that the correct XML to be used for the ongoing change is
selected.
In the example, shown here, the last name for extension #5555 is changed from ‘L’ to ‘Lemon’. The first name for
Network eManager®
extension #5551 is changed from ‘Eric’ to ‘Ericson’.
The uploaded ‘ongoing change’ information is compared to the ‘initial install’ image. The differences are flagged
and shown on this screen.
The changes are not made until you check mark the box and click the Apply button.
This example shows both items were selected, the Apply button was clicked, and Network eManager successfully
applied both changes.
The View Log screen displays all the actions that were performed using the Strata Synch application.
Network eManager®
By simply clicking on a different system in the Node Selection Panel, the Administrator can switch from viewing the
Station Programming data at one node to viewing the data from another node without having to logout.
• Provides a list of the group member CIX systems and CIX/SES pairs (nodes).
• Allows the user to show the data from another node on the current page by simply clicking on the node.
• Indicates Active Node with a distinct glyph. The Active Node is the CIX or CIX/SES pair that is currently
accessed by the page.
1. Click on the DN to select the fields to copy and click on Selective Copy.
2. Click on all the fields to be copied. For example; COS Day1, DRL Day1, FRL Day1, QPL Day1 and LCR
Group. The ‘Highlight All’ button is still available to select all values for a copy.
When the Submit button is clicked the changed program values propagates to all of the connected systems. There
is no need to switch back and forth between CIX systems to copy the changed data to different systems.
• Selecting the new software file directly from the user’s PC.
• Selecting multiple CIX systems for update and starting the procedure at once without further user
interaction during the procedure.
The following actions must be done before the update process can start:
The new CIX Data Backup is under Maintenance > CIX Data Backup. The user can select which systems need to
be backed up or can select all of the systems at the site. If any of the systems fail to backup, it will not halt the
entire backup operation. The backup procedure continues to run for the other systems.
Network eManager®
The update software must match the corresponding system, otherwise the update procedure will fail. Then click the
Upload file(s) to eManager server button. Network eManager then copies the update software to a designated
folder in the Network eManager server.
When all the CIX software updates have been uploaded press Start to complete the process.
Note Network eManager requires the update file you download from the Toshiba FYI website to remain
in zip format. Do not unzip the update file or the update process will fail.
Click Submit.
Table Views
Some programs contain supporting tables views. These tables can be accessed from the Program Menu or from
the program itself by clicking a button in the command screen. For example, the System Speed Dial Table View can
be accessed by clicking System > System Speed Dial Table View, or by clicking System > System Speed Dial, then
clicking the System Speed Dial Table View button at the bottom of the screen.
Notes
• Depending on the speed of your PC and the size of your database the table may take several minutes to
download.
• Once table view displays, you can minimize the screen or send it to the background. It is an independent
window that can always be brought back to the front of the screen for reference.
The tables have the following functionality (see Table View example below):
Navigational controls enable viewing or moving in a table by 25-entry screens. These controls help sort information
found in the table or view the table in full. These controls are found as Previous and Next buttons above the
header.
If you want to print or analyze the table you can also select All from the Drop down between the Previous and Next
buttons to view the entire table in blocks of 25 entries.
In the Navigation Control bar, every button is dynamically activated or deactivated. For example, in the figure
above, the Previous button is not active because the view starts with the first record. Submit is also not available
because nothing has been changed.
• Sort – You can sort tables by clicking the column header. The direction of the up/down toggles
Ascending or Descending sort. The color indicator pointing Up or Down in the Header row indicates the
column the sort is performed by.
• Bookmark – You can bookmark a row on some tables by clicking on the row. This enables you to move
forward or backward and come back to the original position with no problem.
Note The bookmark function is not provided in tables that have a Delete button. Tables that have a
Delete button also have Select All and Unselect All buttons.
• Edit/Refresh/Print buttons – You can edit, refresh or print the table by clicking the appropriate buttons at
the top of the screen. In some tables the Edit button toggles between View Collected Data and Edit.
- The Edit function works for the Name, Number and Destination columns. Use the Refresh button if
you add, delete or make changes to table entries in Programs that feed tables or in Guide pages.
- The Print button enables you to print tables. However, when you click the Print button only the part
of the table that is displayed on the screen prints. Use the scroll bar to Print beyond what is
displayed. It will then automatically print from where the last screen ended.
Network eManager®
imported and automatically uploaded to another ILG in the same CIX or to a different CIX system.
Download
The system will create a text file. The text is the CSV data.To download DID/DNIS assignments:
1. Display the DID/DNIS Table by clicking Trunk > DID/DNIS Table View.
2. Click Yes in the popup.
3. Click on the Export button.
4. A dialog box will open. Select the location to save the file and assign a file name.
Example
The following is an example of using this process to copy the DID/DNIS numbers from ILG #5 to ILG #7 in the
same CIX system. After the DID/DNIS numbers and parameters have been assigned to ILG #5 perform the
following:
1. Create DID/DNIS numbers and parameters, etc. for ILG Group 5 using the DID/DNIS wizard.
2. Open the DID/DNIS Table View located under Trunk > DID/DNID Table View. All assignments for DID
ILG Group 5 are displayed.
3. At the top of the DID/DNID Table View screen click on the Export button.
4. Select or create the folder where the ILG #5 DID/DNIS assignment file will be saved and then click
Save. This will save the DID numbers and parameters of ILG #5 as a comma delimited text file.
5. Create DID Incoming Line Group ILG #7 in Trunk Programming, Program 304. Assign the number of
digits the DID numbers should have in Program 304 -11 (four digits in this example). The number of
digits for ILG #7 should be the same as ILG #5.
6. After creating DID ILG #7 open the exported ILG #5 DID text file using Windows. This is the file saved
in Step 4.
7. In the text file, change the ILG number from 5 to 7. Be sure to keep the same comma delimited format
intact as shown below, then save the file under a different name.
8. In Network eManager, open the DID/DNIS Table View located under Trunk > DID/DNIS Table View. All
assignments for DID ILG Group 5 are displayed.
9. On the top of the DID/DNID Table View screen click on the Import button.
Network eManager®
10. In the Choose file dialog box use the Browse button to find the text file containing ILG #7 created in
Step 7.
11. After selecting the ILG #7 file click on Open. The Network eManager Select Import File dialog box will
open. Click on Import Now. Network eManager will import and upload the ILG #7 data to the CIX.
12. In Network eManager, open the DID/DNIS Table View, select Trunk > DID/DNIS Table View and click
Refresh. All assignments for DID ILG Group 5 and 7 are displayed. This means that all of
ILG #5 DID assignments have been applied to ILG #7 in the CIX database.
13. If you failed to create ILG #7 in Step 5 with the correct number of DID digits in Program 309 -11 the
following error message will be presented on the Table View screen.
1. In Network eManager select Station > Station Assignments > PDN Table button, or go directly to the table view
by selecting Station > PDN Table View.
Network eManager®
2. Click Yes in the popup. All station assignments are displayed in a table.
3. Click the Export button on the top of the screen.
4. From the dialog box that appears after clicking Export, name the file and select or create the folder it should be
downloaded to.
6. One application for this file is to edit the unwanted fields out to allow third party software to create a directory.
The format of the edited file may need to vary depending on the third party software that creates the directory.
The file below has all table view fields deleted except:
• Extension Number (PRG 200 Prime DN)
• Extension Name (PRG 200-09)
• Network Calling Number (PRG 200-46)
The edited text file can be opened with Microsoft Excel as a comma delimited text file and columns can be
rearranged as needed.
Network eManager®
Microsoft Excel can be used to format the directory appearance.
The exported and imported speed dial file format is shown below. The exported file header and line format must not
be change or an error message will occur when trying to import a file. Commas are always required between fields
as shown.
You can edit exported speed dial files to add more speed dial names and numbers, change formats between
system and station, and change Prime DNs. Editing allows:
• One station’s speed dial names/numbers can be edited and imported into another station’s speed dial
bins.
• A station’s speed dial names/numbers can be edited and imported into CIX system Speed Dial.
• System speed dial names/numbers can be imported into another CIX system.
• System speed dial names/numbers can be edited and imported into station speed dial bins.
• System and Station speed dial files can be used by third party software to create dialing directories.
Example: Assign station 200 speed dial numbers to station 205 in the same CIX system.
1. Make sure that station 200 has speed dial number memory assigned in Program 200-35. Create
station speed dial numbers and names for station 200 using the Station Speed Dial Table View.
2. Open the Station Speed Dial Table View, select Advanced Configuration > Station > Station Speed Dial
Table View. All of the assignments for station speed dial are displayed.
3. At the top of the Station Speed Dial Table View screen click on the Export buttom.
4. Select or create the folder where the station speed dial assignment file for station 200 will be saved,
then click Save. This will save the station speed dial names and numbers as a CSV text file.
Network eManager®
5. Make sure that station 205 has speed dial number memory assigned in Program 200-35.
6. Open the exported station 200 speed dial CSV text file saved in Step 4, using Word Pad.
7. In the text file, change the Prime DN from 200 to 205 – be sure to keep the same comma delimited
format intact as shown below and do not change the header. Save the file under a different name.
8. In Network eManager, select Station > Speed Dial Table View. All assignments for Station Speed Dial
are displayed.
9. On the top of the Station Speed Dial Table View screen click on Import.
10. The Choose File dialog box will open. Use the Browse button to find the text file containing the speed
dial assignments for station 200 (created in Step 7 above).
Network eManager®
11. After selecting the station 205 speed dial file click Open. A Network eManager dialog box will prompt
you to Import the data to the CIX. Click Import Now. This will cause Network eManager to import and
upload the station 205 speed dial data to the CIX.
12. In Network eManager select Station > Speed Dial Table View. All assignments for station speed dial
are displayed. Station 205 will have the same speed dial assignments as station 200.
The format of the text file is: Prime DN,Network Calling Number
To create the CSV file for uploading you must create a list of all of the stations in the CIX system. One method for
creating the list is display the Table View of the stations, export the table, then delete all but the station numbers in
the text file that was exported.
1. Create a CSV text file containing the PDN and Network Calling number for each station. In this
example the file shown was created using Microsoft Notepad.
As noted above, a Network eManager Imported Table View file could be used to start this by
generating all PDNs (then, in the imported text file, delete all other fields except the PDNs so that all
that would need to be entered is the Network Calling numbers).
2. Open the station PDN Table View and select Station > PDN Table View. All of the station table view
assignments will be displayed (Note: Network Calling Numbers not are shown).
3. Click on the Upload CID button at the top of the PDN Table View screen and browse to the file created
in Step 1.
4. Click Import Now. Network eManager will upload the selected file into the CIX database and then
update Program 200-46 and the PDN Table View automatically (Note: Network Calling Numbers are
shown).
2. Click Next.
RemoteCTX1
5. Enter “RemoteCTX1” as the name of the connection (this entry is case sensitive and must not have any
spaces), and click Next.
6. You must leave the Phone number empty, the phone number will be configured later in the Network eManager
equipment profile. Click on Next.
RemoteCTX1
7. Do not click on the ‘Add a shortcut’ box.’ Click Finish, it will create the new entry and pop up the Connect
dialog.
8. Do not make any entries in this dialog box. Click on Properties to continue with the setup:
9. Select your modem and configure if necessary, otherwise leave the default values for other fields including the
Options Security and Advanced tabs. You must leave the Phone number empty for now. The phone number
will be configured later in the Network eManager equipment profile. Click on the Networking tab.
PPP protocol
10. Select PPP protocol from the ‘Type of dial-up server I am calling:’ drop-down list. Uncheck all items on the
other list except TCP/IP. (You cannot uncheck Network Monitor Driver if it is there.) Select TCP/IP and click
Properties:
11. Click to select: Enter an IP address between 192.168.255.2 and 192.168.255.252. Use an IP address that is
not already in use on this PC and its network.
12. Click OK, then OK again to close the Properties.
13. Click Cancel on the Connect CIXModem dialog to close it. The new entry is created in Network Connections.
14. The Connect RemoteCTX1 screen will appear. Click on Cancel.
The new network connection entry can be viewed by going to the Control Panel.
RemoteCTX1
• The connection parameters in the Profile database Equipment List are incorrect. No CIX is configured
as listed on the network. Check whether the IP Address and the Community Name are correct as
shown in the Equipment List.
• There is no IP network path between Network eManager and the CIX. Ping the CIX from the Network
eManager server PC to determine if there is connectivity.
• Between Network eManager and the CIX, the SNMP messages are blocked by a network device
(router, firewall, etc.). Check the network device(s) and firewall configuration, verify that the SNMP
protocol and IP ports 161 and 162, and also the FTP protocol and IP ports 20 and 21 are not blocked.
• Network latency is due to high traffic, not enough bandwidth. Use network monitoring tools to verify that
SNMP responses from the network location of the CIX arrive at the Network eManager PC location
within 3000ms.
• The CIX is turned off or not functioning. Verify that the targeted CIX is turned on and running.
• The CIX processor is overloaded, delaying processing SNMP request messages. In this case the
normal SNMP message flow will be restored by CIX. The system congestion is cleared up and the
system is running under normal load.
This feature supports DESI Telephone Labels, Inc. products only and requires DESI Print Engine 2.74 software or
later and Toshiba format Keystrip paper. DESI keystrip paper is available for all Toshiba DKT2000/DKT3000/
DKT3200/IPT2000/IP5000-series telephones DSS consoles and Add-On-Modules. To order DESI Software and
Keystrip paper for Toshiba telephone products go to www.DESI.com or call 1-800-814-3922.
1. To connect to a stand-alone SES select Connect to Client SES Only from the NeM home page Client
menu.
Main VM
3. Enter the IP addreess or the host name of the SES system then, lick on the Connect button.
4. The Stratagy ES menu will appear when the connection is made.
Main VM
3. Highlight, IIS-{Default Web Site//Root/eManager} > right click > select properties
5. Confirm the identity of the eManager dial account. From Control Panel > Administrative Tools >
Component Services
6. Expand each file under Component Services > Computer > My Computer > COM + Applications.
Refer to Step 2.
7. Highlight, IIS-{Default Web Site//Root/eManagerDial} > right click > select properties. Refer to Step 3.
8. Select the Identity Tab
The System Account: Interactive user -The current logged on user should be selected.
4. Select the Directory Security tab > Select Edit button under the Anonymous access and authentication
control.
5. Select Anonymous access
User Name = ComputerName\eManager User
6. Expand the Internet Information Services > GWENNORTH (local computer) > Web Sites > Default
Web Site > Select eManagerDial > right click > select Properties
7. Select Directory Security tab > Select Edit
8. Check Integrated Windows authentication. (It uses the Windows log on password.)
End of procedure.
License Consideration
This chapter describes the content and use for Strata CIX, Media Application Server (MAS) and ACD don-
gle license.
• Basic Port licenses are required for each of the following when using GIPU, MIPU, LIPU/LIPS
ports (the LIC-CIX is not required to support these items):
– IP Voice Mail
– IP ACD Announcement port
– IP Attendant Console (does not require a Soft IP License)
– Strata Net IP trunks (requires a Strata Net License)
2. The License Code Generation screen as shown below appears. Enter the information as specified.
3. Select the features to apply to the system. The required minimum software version is automatically populated
based on the features selected.
Click Submit.
4. You are returned to the License Code Generation screen with the software version populated.
Click Submit.
5. When a license is generated for a version greater than the last license generated, a warning displays asking if
you have upgraded your software. If you answer Yes, you continue with the generation; a No takes you back to
Select Version.
CAUTION! Once this version has been generated, you CANNOT go back to a lower version,
nor can you regenerate a lower version.
Click Continue.
6. This displays the Purchased quantity, Available quantity, Serial # and MAC Address. Enter the Activate Qty (for
National Accounts, the Activate Qty is automatically filled and cannot be changed). The Site Description and
Install Instructions are for your information only.
Click Submit.
7. Enter the End User Site information (* are required fields) and click Continue.
8. The License Agreement displays for you to read and agree. Click Finalize.
9. The License Display Page displays all information for the generation. Copy (Ctrl C) and Paste (Ctrl V) the code
into Network eManager.
CAUTION! Be careful not to copy any blank spaces, either at the beginning or at the end of the
code
• Maintain System Site Info can be used to update site information for maintenance reminders.
• Email the file to technicians by entering up to four email addresses and clicking Submit.
• Configuration Details can be viewed by clicking on the link.
• Click Return to generate another code or click the left navigation bar for other options.
License Inquiry
1. Click on License Codes. A drop-down box appears - click Inquiries.
3. The License Display Page displays all information for the generation. By clicking on the down arrow in the Date
Box and highlighting a date, the generation for that date displays, or enter the Order # and click Submit (see
next page).
• Configuration Details can be viewed by clicking on the link.
• Maintain System Site Info can be used to update site information that is used for maintenance
reminders.
Licenses generated from the order display as follows. Click on the red Generation Time to display details.
2. Search by any option or simply check the Search All box and click Search.
• To view the license use HTML format.
• To save to another file use the XLS format.
3. Find the license you want and click on the red Part Num. Click Expand Orders Lists to see all order numbers.
2. Select the features to apply to the system. The required minimum software version is automatically populated
based on the features selected. Click Submit.
3. You are returned to the License Code Generation screen with the software version populated.
Click Submit.
4. When a license is generated for a version greater than the last license generated, a warning displays asking if
you have upgraded your software. If you answer Yes, you continue with the generation; a No takes you back to
Select Version.
CAUTION! Once this version has been generated, you CANNOT go back to a lower version,
nor can you regenerate a lower version
Click Continue.
5. This displays the Purchased quantity, Available quantity, Serial # and MAC Address. Enter the Activate Qty (for
National Accounts, the Activate Qty is automatically filled and cannot be changed). The Site Description and
Install Instructions are for your information only.
Click Submit.
6. Enter the End User Site information (* are required fields) and click Continue.
7. The License Agreement displays for you to read and agree. Click Finalize.
8. The License Display Page displays all information for the generation. Copy (Ctrl C) and Paste (Ctrl V) the code
into Network eManager.
Important! Be careful not to copy any blank spaces, either at the beginning or the end of the code.
• Maintain System Site Info can be used to update site information for maintenance reminders.
• Email the file to technicians by entering up to four email addresses and clicking Submit.
• Configuration Details can be viewed by clicking on the link.
• Click Return to generate another code or click the left navigation bar for other options.
Transfer License
1. Click on License Codes and in the drop-down box click Inquires.
Click Submit.
3. In the next screen, License Code Generator, enter the End User Site information (* are required fields).
Click Continue.
Click Finalize.
5. The License Display Page displays all information for the generation. This page explains that a transfer was
generated from one serial # to another.
• Email the file to technicians by entering up to four email addresses and clicking Submit.
• Click Return to generate another code or click the left navigation bar for other options.
License Inquiry
1. Click on License Codes and in the drop-down box click on Inquiries.
Click Submit.
3. The License Display Page displays all information for the generation. By clicking on the down arrow in the Date
Box and highlighting a date, the generation for that date displays.Or you can enter the Order # (shown next
page).
• Configuration Details can be viewed by clicking on the link.
• Maintain System Site Info can be used to update site information that is used for maintenance
reminders.
Click Submit.
Licenses generated from the order number display as shown below. Click on the red Generation Time to dis-
play details.
2. Search by any option or simply check the Search All box and click Search.
• To view the license use HTML format.
• To save to another file use the XLS format.
3. Find the license you want and click on the red Part Num. Click Expand Orders Lists to see all order numbers.
National Accounts License Codes can be generated by either the originating or installing dealer. To generate a
license code, you need the Order # for the license and the Serial # of the ACD Dongle.
• Order # – An Order # is issued to your dealership for every order placed. You need to obtain the
applicable license order #. The order MUST be placed on FYI, passed through credit and the invoice
generated before the license can be generated (please allow 24 hours).
• Serial # - The Serial # is located on a sticker on the dongle. FYI License Code Generation Help Desk:
(800) 645-6078.
2. Click on Generation. The first License Code Generator screen appears. Enter the information as follows:
• Choose Product Line: ACD Dongle
• License Generation Type: Standard Generation
• Check National Account if applicable
• Enter the Order #
• Enter the ACD Dongle Serial #
Click Submit.
If a serial number is entered that does not belong to your dealership, the warning below will display. If you re-
enter the serial number it will allow you to continue (however, once the license has been generated, it CAN-
NOT be returned or refunded).
Another License Code Generator page displays giving the number of licenses Purchased, licenses still Avail-
able, Current Cfg and Max Cfg.
Site Description and Install Instructions fields are designed for you to enter information to assist you.
Click Submit.
5. Enter the End User Site information ( are required fields).Click Continue.
7. The License Agreement will display for you to read and agree. Click Finalize.
8. The License Display Page displays all information for the generation. Enter the required information as follows:
• Copy (Ctrl C) and Paste (Ctrl V) the code into Network eManager.
Important! Be careful not to copy any blank spaces, either at the beginning or the end of the code.
• For TASKE License, click Download License File or Maintain System Site Info can be used to update
site information for maintenance reminders.
• Email the file to technicians by entering up to four email addresses and clicking Submit.
• Configuration Details can be viewed by clicking on the link.
• Click Return to generate another code or click the left navigation bar for other options.
IP5022-SD-LIC
Bundle includes 10-button IP telephone with 4-line LCD, LIC-CIX-IP PORT Endpoint License, AC local power
supply. Color - Black. Telephone uses 1-channel on MIPU or LIPU/LIPS in Strata CIX100/200/670, or 1-channel on
GIPU8, MIPU or GIPH in CIX40.
IP5122-SDC-LIC
Bundle includes 10-button IP telephone with analog loop start line interface for connection to local Central Office
and 4-line Backlit LCD, LIC-CIX-IP PORT Endpoint License, AC local power supply. Color - Black. Telephone uses
1-channel on MIPU or LIPU/LIPS in Strata CIX100/200/670, or 1-channel on GIPU8 or MIPU or GIPH in CIX40.
IP5122-SD-LIC
Bundle includes 10-button IP telephone with 4-line Backlit LCD, LIC-CIX-IP PORT Endpoint License, AC local
power supply. Color - Black. Telephone uses 1-channel on MIPU or LIPU/LIPS in Strata CIX100/200/670, or 1-
channel on GIPU8 or MIPU or GIPH in CIX40.
IP5131-SDL-LIC
Bundle includes 10-button IP telephone with 9-line Backlit LCD and key labels, LIC-CIX-IP PORT Endpoint
License, AC local power supply. Color - Black. Telephone uses 1-channel on MIPU or LIPU/LIPS in Strata CIX100/
200/670, or 1-channel on GIPU8 or MIPU or GIPH in CIX40.
IP5132-SD-LIC
Bundle includes 20-button IP telephone with 4-line Backlit LCD, LIC-CIX-IP PORT Endpoint License, AC local
power supply. Color - Black. Telephone uses 1-channel on MIPU or LIPU/LIPS in Strata CIX100/200/670, or 1-
channel on GIPU8 or MIPU or GIPH in CIX40.
LIC100S-8 PORTS
8-port Line/Station License CIX100S (17-24/25-32 Ports).
Required for CO Line/Station Ports 17-24 and 25-32 on a ACTU2A-S or ACTU3A-S processor.
LIC100-STRATA N
CIX/CTX100 Strata Net Networking Application License.
One per CTX or CIX 100 system (node) required to network multiple systems using Strata Net networking.
LIC1200STRATA N
CIX1200 Strata Net system license.
Enables unlimited Strata Net channels on a CIX1200 system. Valid on HCTU1A processor only.
LIC-1-DP5022SDM
License to allow DP5022-SDM to operate on CIX100, CIX200, CIX670.
The DP5022-SDM operates on CIX40 without this license. This license is required for DP5022-SDM to operate on
CIX100, CIX100-S, CIX200 and CIX670 systems. This license can only be applied to aforementioned systems
running CIX Rls 5.1 or higher software. It must be ordered on FYI and applied to the CIX processor as any other
CIX license.
LIC-2 GVPH
2-port GVPH License for Strata CIX40 Systems.
Enables 2 additional VM ports on a GVPH1A Voice Processing card. The CIX40 software enables 4 GVPH ports by
default, the LIC-2 GVPH is used to enable 2 additional ports with each license up to 8 GVPH ports maximum. The
LIC-2 GVPH can only be applied to CIX40 processors with R5.1 software and above. This license can be used on
CIX40 R1 and R2 cabinets with R5.1 software. This license can be used on GVPH1A V1 and V2 circuit cards.
LIC-2 LVMU
2-port LVMU License for Strata CIX Systems.
Enables 2 additional VM ports on an LVMU1A card. The CIX R4.2 processor enables 2 LVMU ports by default, the
LIC-2 LVMU is used to enable 2 additional port with each license up to 8 LVMU ports maximum. The LIC-2 LVMU
can be only applied to CIX processors with R4.2 software and above.
LIC200-STRATA N
CIX200 Strata Net Networking Application License.
One per CIX 200 system (node) required to network multiple systems using Strata Net networking.
LIC-2P-VM-MAS-H
Two Voice Mail Port License for MicroMAS with HMP 3.0.
Increments the voice mail port allotment of a MicroMAS-H equipped with Dialogic Host Media Processing (HMP)
Version 3.0. MAS systems running HMP 1.1 must first install HMP 3.0 prior to applying this license. Failure to do so
will cause a disruption in service.
LIC-4 BASIC
4-port CO Line/Station License for Strata CIX/CTX Systems.
Required for every 4 ports used for CO lines, DKT or SLT stations, Attendant Consoles, voice mail ports, Strata Net
channels, and ACD announcement ports beyond the ports bundled with the system processor.
LIC-4 DTMF
4-port DTMF Receiver License for Strata CIX/CTX Systems.
Required for activation of 4 DTMF receiver ports number 5 and above on system. Maximum is determined by the
CTU card in use.
LIC-4P-VM-MAS
Four Voice Mail Port License for MAS with HMP 3.0.
Increments the voice mail port allotment of a Media Application Server equipped with Dialogic Host Media
Processing (HMP) Version 3.0. MAS systems running HMP 1.1 must first install HMP 3.0 prior to applying this
license. Failure to do so will cause a disruption in service.
LIC670-STRATA N
CIX/CTX670 Strata Net Networking Application License.
One per CTX or CIX 670 system (node) required to network multiple systems using Strata Net networking.
LIC-ACD
ACD Server License for Strata CIX and CTX Systems.
Required to activate ACD support in a Strata CIX/CTX system (one license is included in ACD turnkey packages
and software packages). One license is required for each CIX system in the network ACD system. Also required for
Tracer and Talkument system if ACD or Net Phone is not installed.
LIC-ATT
Attendant Console License for Strata CIX and CTX Systems.
One license is required to activate each Attendant Console on a Strata CIX or CTX system. This license is also
bundled with Toshiba supplied Attendant Console PCs CIX-IPATTCONS and CTX-ATTCONSOLE2 so it is NOT
necessary to order the LIC-ATT for these parts. LIC-ATT should only to be ordered separately when using a Dealer
or customer supplied PC for the Attendant Console. This license can be used for the Attendant Console with an IP
or Digital talk path. Attendant Console Software and Documentation is available for download on TSD FYI.
LIC-CIX-FF
FeatureFlex license for Strata CIX.
Strata CIX license to activate FeatureFlex. Requires one per CIX system to run FeatureFlex applications.
LIC-CIX-IP PORT
IP Endpoint License for Strata CIX.
IP Endpoint License required per IP telephone connected to LIPU/S-X.
LIC-CIXR3.1-VCS
VCS System License for CIX R3.1.
VCS system license for CIX R3.1 system. This license can be used with CIX R4.0 but R4.0 customers are
encouraged to upgrade to R4.1. This license is not needed with CIX R.4.1 or later release.
LIC-CIX-SIPT-CH
License for one SIP Trunk channel.
One required for each SIP Trunk. SIP Trunk licenses are supported by CIX40, CIX100, CIX100-S, CIX200 and
CIX670 and requires CIX R5.1 MS18 or higher software. SIP Trunking is only supported by the MIPU card with
version MIPU01_07 or higher. eManager R5.1 A07 or higher is required to program SIP Trunking.
LIC-CIX-STRN-CH
License for one Strata Net Channel.
One required for each Strata Net channel when the Strata Net system license (LIC100-SRTATA-N, LIC200-
SRTATA-N, LIC670-SRTATA-N) is not used. Strata Net Channel licenses are supported by CIX40, CIX100,
CIX100-S, CIX200 and CIX670 and requires CIX R4.1 software. Note: All CIX40 systems support LIC-CIX-STRN-
CH licenses but do not support Strata Net System licenses.
LIC-HMP3.0-UPG
HMP 3.0 Upgrade System License.
One time system license to upgrade any Media Application Server to HMP 3.0. This license must be purchased in
order to upgrade an existing HMP 1.1 equipped system to HMP 3.0. After May 2, 2008, all installed MAS systems,
that require additional voice mail or voice assistance ports, must be first upgraded to HMP 3.0 before applying
additional port licenses. This applies to 1U and 2U Standard MAS systems and MicroMAS-H platforms. MicroMAS-
D platforms DO NOT require this upgrade.
LIC-SER PORT
Serial Port License required for 2nd BSIS Port on Strata CIX/CTX.
One each required to activate serial ports 2~4 in Strata CTX and CIX systems (license for serial port 1 included
with BSIS).
LIC-SOFTIPT
License for one SoftIPT user on Strata CIX/CTX systems.
1 required for each SoftIPT application interfaced to the Strata CTX or CIX. 1 LIPU-X or LIPS-X or BIPU-M port
required for each SoftIPT. Requires IP endpoint license when connected to LIPU/S-X.
LIC-VCSBASIC5
VCS Starter - 1 Server License (No Charge), 5 User License.
This includes the VCS Server license and 5 User licenses. Add additional User licenses as needed.
LIC-VCSTRIAL
VCS 90 Day Trial License - 1 Server License, 512 User Licenses.
90 Day period starts from the day the license key is issued from FYI. You can purchase and activate permanent
server and user licenses before the trial license expires.
LIC-VCSUSER1
1 VCS User License.
1 additional VCS User License beyond the 5 included with the VCS Server license.
LIC-VCSUSER10
10 VCS User License.
10 additional VCS User Licenses beyond the 5 included with the VCS Server license.
LIC-VCSUSER20
20 VCS User License.
20 additional VCS User Licenses beyond the 5 included with the VCS Server license.
MAS Licenses
LICMAS-ACDBRA
MAS Advanced Partner Program ACD Demo SW.
Includes ACD software with 2-port Voice Assistant and HMP license (LICMAS-ACDBR2), Taske Contact demo
license (LICMAS-TASDEMO) and LIC-ACD. Requires Media Application Server with Stratagy voice mail.
LICMAS-ACDIVR
MAS OAISYS IVR Option with Database Assistant & Text Reader.
Provides IVR operation with customer's existing ODBC database. Requires custom development quote from Com-
puter Telephony Solutions, Inc. to create the IVR application. Requires Strata ACD for MAS.
LICMAS-ACDVA2
MAS VA port license with HMP license.
1 VA port license and 1 HMP license used for announcement. Requires MAS based ACD system.
LICMAS-APPLSWB
MAS ACD Application SW Pack.
Strata ACD application SW package includes LICMAS-APPLSW2 (Basic 10 agent,1 VA port/HMP, 10 NetPhone)
and CIX license (LIC-ACD). Requires Media Application Server with Stratagy Voice Mail system.
LICMAS-BAADDL1
MAS Single basic agent license. One additional basic agent license
LICMAS-CALLRUTR
MAS Call Router License for Strata ACD. Provides advanced call routing capabilities for ACD or CTI applications.
Requires Strata ACD for MAS.
LICMAS-CHATSEAT
MAS Chat Text Messaging License.
Provides Text Messaging capabilities. Requires Strata ACD for MAS. One license is required for each user.
LICMAS-D-2P-UPG
MicroMAS-D 2 port upgrade. Upgrades a MicroMAS-D by 2 voice mail ports. Dialogic boards sold separately.
LICMAS-DACDBRA
MAS ACD Demo SW - Branches for Micro MAS-D.
Includes ACD software with 2-port Voice Assistant (LICMAS-ACDBR1), Taske Contact Demo (LICMAS-TAS-
DEMO) and LIC-ACD. Requires Media Application Server with Stratagy voice mail and available ports on Dialogic
D4PCI card.
LICMAS-DACDVA
MAS VA port for Micro MAS-D.
One Voice Assistant license for MicroMAS-D system required per announcement port. Requires Strata ACD appli-
cation package (Strata ACD Server or OAISYS Net Server).
LICMAS-DAPPLSWB
MAS ACD Application SW Pack for Micro MAS-D.
Strata ACD application SW package includes LICMAS-DAPPLSW1 (Basic 10 agent,1 VA port, 10 NetPhone) and
CIX license (LIC-ACD). Requires Media Application Server with Stratagy Voice Mail system and available D4 PCI
card.
LICMAS-ENADDL1
MAS Single enhanced agent license. One additional enhanced agent license
LICMAS-FF-ACLK
FeatureFlex application license for FF Alarm Clock.
Application license to run FeatureFlex Alarm Clock application to provide the alarm clock function on the DKT and
IPT phone. Requires one per system.
LICMAS-FF-APBD1
FeatureFlex application license for FF Application Bundle #1.
FeatureFlex application license bundle that includes FF Call Monitor, FF Call Return, FF Alarm Clock, FF One
Number Access, and FF Call Screen. Requires one per system.
LICMAS-FF-CMON
FeatureFlex application license for FF Call Monitor.
Application license to run FeatureFlex Call Monitor application which enables the user to listen to the voice mes-
sage being recorded by the caller. Requires one per system. Requires MAS or MicroMAS-H.
LICMAS-FF-CRET
FeatureFlex application license for FF Call Return.
Application license to run FeatureFlex Call Return application which enables the user to respond to the caller while
listening to the message and return to the voice mail. Requires one per system.
LICMAS-FF-CSCR
FeatureFlex application license for FF Call Screen.
Application license to run FeatureFlex Call Screen application where the call is screened selectively by the caller
ID. Requires one per system.
LICMAS-FF-HDSK
FeatureFlex application license for FF HotDesk.
Application license to run FeatureFlex HotDesk application where the shared office user can use any phone for the
user's published directory number. Requires one per system.
LICMAS-FF-ONUM
FeatureFlex application license for FF One Number Access.
Application license to run FeatureFlex One Number Access application where the system contacts multiple desti-
nations sequentially to reach the party. Requires one per system.
LICMAS-FFOPEN
FeatureFlex open license.
FeatureFlex runtime license to run 3rd party or plain script FeatureFlex applications. Not required for Toshiba Fea-
tureFlex applications. Requires one per system.
LICMAS-FF-PCH
FeatureFlex application license for FF Personal Call Handler.
Promotion price is valid through December 31, 2008.
LICMAS-FF-SRNG
FeatureFlex application license for FF Simultaneous Ring.
Application license to run FeatureFlex Simultaneous application where the incoming call rings both the desk phone
and one more phone such as cell phone, specified by the user. Requires MAS or MicroMAS-H.
LICMAS-FF-SUPD
FeatureFlex application license for FF Security Code Update.
Application license to run FeatureFlex Security Code Update application that prompts user for the new security
code periodically to provide the better security.
LICMAS-FG-FAX
MAS Fax Feature Group License.
Enables the fax feature on all MAS systems. Actual number of available fax ports predicated by what the installed
fax hardware (e.g. fax modem boards or D/4PCIU-F) supports.
LICMAS-INSAP10
MAS Insight for application pack.
Insight-CIX for 10 agent. Includes one supervisor license. An agent can be added by INSIGHT-APBAG1. Can be
upgraded to INSIGHT Plus by appropriate quantity of LICMAS-INSPUP1.
LICMAS-INSBAG1
MAS additional basic agent for Insight application pack.
One Insight basic agent license to be included in the realtime display and reporting for MAS Insight for application
pack.
LICMAS-INSIGHT
MAS Insight license.
Includes the license to activate Insight for MAS. Requires Strata ACD for MAS.
LICMAS-INSITSUB
MAS additional Supervisor license for Insight Plus.
Includes the license to activate additional one Supervisor for Insight for MAS. Requires Insight Plus for MAS.
LICMAS-INSITUPG
MAS Insight upgrade to Plus for Strata ACD.
Includes the license to upgrade to Insight Plus. Requires Insight for MAS.
LICMAS-INSPAG1
MAS additional Plus agent for Insight Application pack.
One agent license to be included in the realtime display and reporting for MAS Insight Plus for application pack.
LICMAS-INSPUP1
MAS agent upgrade to Insight Plus.
Upgrades a basic Insight agent to MAS Insight Plus agent. All basic agents need to be upgraded to Insight Plus.
LICMAS-INVIEW1
MAS inView client license for one user.
Includes the license to activate one concurrent inView client.
LICMAS-INVIEW10
MAS inView client license for ten users.
Includes the license to activate ten concurrent inView clients.
LICMAS-INVIEW20
MAS inView client license for twenty users.
Includes the license to activate twenty concurrent inView clients.
LICMAS-INVIEW30
MAS inView client license for thirty users.
Includes the license to activate thirty concurrent inView clients.
LICMAS-INVIEW40
MAS inView client license for forty users.
Includes the license to activate forty concurrent inView clients.
LICMAS-INVIEW5
MAS inView client license for five users.
Includes the license to activate five concurrent inView clients.
LICMAS-INVIEW50
MAS inView client license for fifty users.
Includes the license to activate fifty concurrent inView clients.
LICMAS-NETPHACD
MAS ACD add-on to Net Phone package.
Includes Strata ACD system with 10 basic agents and no VA port. This is only applicable an add-on to a Net Phone
system (LICMAS-NETPHSW). Add necessary number of VA port separately (LICMAS-ACDVA2/LICMAS-
DACDVA).
LICMAS-NETPHSWB
MAS Net Phone server and 10 client license.
Includes the CIX license (LIC-ACD) and Net Server and 10 client license (LICMAS-NETPHSW). Requires the
MAS. MicroMAS-H or MicroMAS-D.
LICMAS-NETPH-VO
MAS voice plug-in for NetPhone.
Voice plug-in license to support VoIP for NetPhone for MAS. Requires the NetPhone license (LICMAS-NETSEAT)
as well as IP end point license (LIC-CIX-IP-PORT).
LICMAS-NETSEAT
MAS NetPhone and chat license.
Provides desktop call control, PC phone functionality, and Chat text messaging capabilities. Requires Strata ACD
for MAS. One license is required for each user.
LICMAS-NETST10
MAS Net Phone 10 client license pack.
Includes Net Phone 10 client license. Requires the MAS Strata ACD system or Net Phone system.
LICMASSFGTTSETI
Text-To-Speech Feature Group for MAS.
This Feature Group for the Media Application Server uses ETI Eloquence TTS to provide 2 channels of Text To
Speech for reading email messages. REQUIRES Release 4 Stratagy ES/iES32 system software and the Unified
Messaging (UM) Feature Group to be installed. Max. 8 Channels.
LICMAS-SUP-OAI
MAS Maintenance support.
Covers annual ongoing support for Call Router, Net Phone, and Chat per MAS after the warranty period. This
includes all software upgrades and technical support during the covered period. Specify number of years. Please
contact Customer Service to place an order.
LICMAS-TASAGENT
MAS TASKE Contact Agent. License to add an agent in TASKE reporting for MAS.
LICMAS-TASAGNTP
TASKE Contact agent for promo bundle.
License to add an agent in TASKE reporting. Available only when ordered with the Taske promo bundle (LICMAS-
TASPROMO). Valid through March 31, 2009.
LICMAS-TASBASEP
MAS TASKE Contact system.
TASKE Contact software package includes 20 agents, 1 supervisor, 1 DisplayCentral, 1 Desktop and 1 year free
upgrades/tech support. Valid through March 31, 2009.
LICMAS-TASCONA
MAS Taske Contact maintenance - Per Agent.
Annual maintenance for ongoing support and free upgrades for TASKE for MAS. Required LICMAS-TASCONB.
The quantity must match with the number of licensed agents. If the system is out of maintenance for more than 3
months, LICMAS-TASCONR must be purchased and activated at the same time. NOTE: Taske maintenance parts
are now manual order items and the orders must be processed by a Customer Service Representative (CSR).
Download the TASKE Maintenance Order Form from FYI > Tools > Forms > Miscellaneous. Simply fill out the form
and send to a CSR.
LICMAS-TASCONB
MAS Taske Contact maintenance - Base Renewal.
Annual maintenance for ongoing support and free upgrades for smaller sites (guideline: less than 150 agents) for
TASKE for MAS. If the system is out of maintenance for more than 3 months, LICMAS-TASCONR must be pur-
chased and activated at the same time. NOTE: Taske maintenance parts are now manual order items and the
orders must be processed by a Customer Service Representative (CSR). Download the TASKE Maintenance
Order Form from FYI > Tools > Forms > Miscellaneous. Simply fill out the form and send to a CSR.
LICMAS-TASCONR
MAS Taske Contact maintenance - Re-enlist Site.
Order 1 if the maintenance for the license on your site has been expired for at least 3 months for TASKE for MAS.
Must be activated with LICMAS-TASCONA/TASCONB. NOTE: Taske maintenance parts are now manual order
items and the orders must be processed by a Customer Service Representative (CSR). Download the TASKE
Maintenance Order Form from FYI > Tools > Forms > Miscellaneous. Simply fill out the form and send to a CSR.
LICMAS-TASCONS
MAS Taske Contact maintenance - Per Site.
Annual maintenance for ongoing support and free upgrades. Recommended for larger TASKE Site (guideline:
more than 150 agents) in lieu of the Base plus agent model for TASKE for MAS. If the system is out of maintenance
more that 3 months, LICMAS-TASCONR must be purchased and activated at the same time. NOTE: Taske mainte-
nance parts are now manual order items and the orders must be processed by a Customer Service Representative
(CSR). Download the TASKE Maintenance Order Form from FYI > Tools > Forms > Miscellaneous. Simply fill out
the form and send to a CSR.
LICMAS-TASDC1
MAS Taske Display Central.
Single Display Central license for Taske Contact for MAS to show realtime statistics and/or external data on the
computer screen such as large LCD/plasm display. May be used as the replacement of wall mount display.
LICMAS-TASDESUP
MAS Taske Desktop Advance upgrade per Taske Desktop.
Taske Desktop upgrade to Advance for screen pop and other automated tasks. Quantity must be same as the
number of Taske Desktop license.
LICMAS-TASECLI
MAS Taske Essential Supervisor client.
Taske Essential supervisor client license for realtime status display and reporting
LICMAS-TASEEXTN
MAS Taske Essential Extension. Adds 50 extension to Taske Essential
LICMAS-TASENTER
MAS TASKE Enterprise Client Software for MAS.
Allows the supervisor to manage multiple contact centers simultaneously. Requires TASKE Contact for MAS at
each site and a TCP/IP network connection.
LICMAS-TASESSB
MAS Taske Essential Base.
Taske Essential Base license to support up to 50 extensions with 1 supervisor client license. Requires ACD or Net
Phone system.
LICMAS-TASESUP
MAS Taske Essential annual maintenance.
Taske Essential annual maintenance service allows the software upgrade and the technical support after the initial
year
LICMAS-TASLBWF
MAS TASKE Contact Left Bank integration.
Provides an interface between TASKE Contact and Left Bank Solutions Monet for MAS. Used to transfer historical
data for forecasting and scheduling and real-time data for agent adherence.
LICMAS-TASLICUP
MAS license for the latest release of Taske Contact or Reporter.
Retrieves the license for the latest version of Taske Contact or Taske Reporter software. The Taske system must
be under the valid maintenance.
LICMAS-TASMTP
MAS Taske Reporter promo.
Taske Reporter, web based reporting promo license includes 20 agents and 1 supervisor. Requires Strata MAS
ACD or Voice mail system. Valid through October 30, 2008.
LICMAS-TASMTSUP
MAS myTaskeReporter additional supervisor.
Additional supervisor client license for myTaskeReporter for MAS.
LICMAS-TASMTUPP
MAS Taske Reporter promo upgrade to Contact.
Taske Reporter promo (LICMAS-TASMTP) upgrade to Taske Contact Promo package. Valid through October 30,
2008.
LICMAS-TASNETP
MAS Taske Contact Net Phone/Tracer integration.
Adds Net Phone/Oaisys Tracer integration capability to Taske Contact so that Taske web client can show the ACD
silent monitor status and control the playback of OAISYS Tracer.
LICMAS-TASPROMO
TASKE Contact promotion for MAS.
Promo package includes LICMAS-TASBASEP (TASKE Contact software package includes 20 agents, 1 supervi-
sor, 1 Display Central, 1 Desktop and 1 year free upgrades/tech support). Additional agents at the discounted price
(LICMAS-TASAGNTP) may be purchased when it is ordered with this promotion part number. Valid through March
31, 2009.
LICMAS-TASSIGN
MAS TASKE Contact Desktop.
Concurrent user license for an agent to view customizable real-time contact center information on the agents desk-
top for TASKE for MAS.
LICMAS-TASSITE
MAS Taske Contact Site license.
TASKE Contact with 360 agents. Also includes 2 supervisor user license, 1 DisplayCentral user license, 5 Desktop
user license and 12 Months Total Care maintenance. Software only. Requires a dedicated computer.
LICMAS-TASSUP1
MAS TASKE Supervisor Client, 1 license for MAS.
Concurrent user license for monitoring, reporting, database searches, database administration, and forecasting for
TASKE for MAS.
LICMAS-TASSUP10
MAS TASKE Supervisor Client, 10 license for MAS.
Supervisor client license package including 10 supervisors for TASKE for MAS.
LICMAS-TASSUP3
MAS TASKE Supervisor Client, 3 license.
Supervisor client license package including 3 supervisors for TASKE for MAS.
LICMAS-TASSUP5
MAS TASKE Supervisor Client, 5 license.
Supervisor client license package including 5 supervisors for TASKE for MAS.
LICMAS-TASSUPMT
MAS myTaskeReporter Total Care support.
Annual maintenance for ongoing support and free upgrade for myTaskeReporter after the initial first year warranty.
LICMASUM10SEATS
10 Seat Unified Messaging Upgrade for MAS.
Upgrade license for the Media Application Server available on FYI. Requires UM Feature Group. Unified Messag-
ing Seat Upgrades are added incrementally in the Stratagy ES. The UM Feature Group includes 5 UM client seats.
With LICMASUM10SEATS, total UM seats would be 15 (5 + 10).
LICMAS-UM-1SEAT
Single Seat Unified Messaging Upgrade for MAS.
Upgrade license for the Media Application Server available on FYI. Requires UM Feature Group. Unified Messag-
ing Seat Upgrades are added incrementally in the Stratagy ES. The UM Feature Group includes 5 UM client seats.
With LICMAS-UM-1SEAT, total UM seats would be 6 (5 + 1).
LICMASUM25SEATS
25 Seat Unified Messaging Upgrade for MAS.
Upgrade license for the Media Application Server available on FYI. Requires UM Feature Group. Unified Messag-
ing Seat Upgrades are added incrementally in the Stratagy ES. The UM Feature Group includes 5 UM client seats.
With LICMASUM25SEATS, total UM seats would be 30 (5 + 25).
LICMASUM50SEATS
50 Seat Unified Messaging Upgrade for MAS.
Upgrade license for the Media Application Server available on FYI. Requires UM Feature Group. Unified Messag-
ing Seat Upgrades are added incrementally in the Stratagy ES. The UM Feature Group includes 5 UM client seats.
With LICMASUM50SEATS, total UM seats would be 55 (5 + 50).
LICMASUMUNLIMT
Unlimited Seat Unified Messaging Upgrade for MAS.
Upgrade license for the Media Application Server available on FYI. Requires UM Feature Group.
LICMAS-UPGREN1
MAS upgrade single basic agent to enhanced agent.
Upgrade one basic agent to one enhanced agent. Quantity must match with the number of existing basic agents as
all basic agents must be upgraded to enhanced agents.
LICMASUPTTSETI
2 Channel upgrade for Text To Speech for MAS.
Upgrade license for the Media Application Server available on FYI. Requires prior installation of LICMASF-
GTTSETI. Maximum 8 Channels.
MAS-ACDBR-DPKG
ACD Demo System for Micro MAS-D.
Includes turnkey Strata ACD system with Micro MAS platform, ACD software with 2-port Voice Assistant (LICMAS-
DACDBR1). Taske Contact demo (LICMAS-TASDEMO) with a Dialogic card (SYS-D4PCIUF), and CIX license
(LIC-ACD).
MAS-ACDBR-PKG
Advanced Partner Program ACD Demo System.
Includes turnkey Strata ACD system with Media Application Server platform and ACD software with 2-port Voice
Assistant and HMP license (LICMAS-ACDBR2), Taske Contact demo license (LICMAS-TASDEMO) and ACD
license for CIX (LIC-ACD).
ACD Dongle
CTI-TASKE-LICUP
License for the latest release of Taske Contact or Taske Reporter.
Retrieves the license for the latest version of Taske Contact or Taske Reporter software. The Taske system must
be under the valid maintenance.
ACD-APP-BRA
Advanced Partner Program ACD Demo System - Branches.
Includes turnkey Strata ACD sys w/ PC hardware and ACD software and license w/ 2-port VA (ACD-APP-BR1).
ACD-APPL-SWB
ACD Application SW Pack.
Strata ACD application SW package includes ACD dongle (ACD-STARTER-TOS), ACD-APPL-SW1(Basic 10
agent/1 VA port, 10 NetPhone) and LIC-ACD (CIX license). Requires customer supplied hardware.
ACD-BASC-ADDL1
Single basic agent license.
One additional basic agent license
ACD-CALL RUTR
OAISYS Call Router License for Strata CIX/CTX.
Provides advanced call routing capabilities for ACD or CTI applications. Requires Strata ACD Server or OAISYS
Net Server. One Call Router license required per system.
ACD-CHAT SEAT
OAISYS Chat Text Messaging License for Strata CIX/CTX.
Provides text messaging capabilities. Requires Strata ACD Server or OAISYS Net Server. One Chat license
required for each user.
ACD-CT4-SVR
Strata ACD 4-slot (PCI) system.
Tower system equipped with 4 PCI slots, 512MB RAM, 10/100baseT NIC, keyboard and mouse, Windows 2000
Server. Requires ACD software package (ACD-APPL-SWA) and add optional voice boards as desired for ACD or
IVR voice assistant announcement ports. See Sales Bulletin and System 2 Installation Guide for details
ACD-CT8-SVR
Strata ACD 8-slot (PCI) system.
Rackmount system equipped with 8 full size PCI slots, Intel Pentium 4 2.0GHz CPU, 512MB RAM, 10/100 Base-T
Ethernet connection, keyboard and mouse, Windows 2000 Server. Requires ACD software package (ACD-APPL-
SWA) and add necessary number of voice cards for VA announcement or IVR operation.
ACD-D120JCT
12-port PCI analog voice card.
Dialogic 12 port PCI analog voice card to be used for VA port that requires VA port license. Requires full length PCI
slot and is not compatible with PCI-X.
ACD-ENHD-ADDL1
Single enhanced agent license.
One additional enhanced agent license
ACD-IVR
OAISYS IVR Option with Database Assistant & Text Reader.
Provides IVR operation with customer's existing ODBC database. Requires custom development quote from
Computer Telephony Solutions, Inc. to create the IVR application. Requires Strata ACD Server or OAISYS Net
Server.
ACD-NET PH SEAT
OAISYS Net Phone & Chat License for Strata CIX/CTX.
Provides desktop call control, PC phone functionality, and Chat text messaging capabilities. Requires Strata ACD
Server or Net Server. One Net Phone/Chat license required for each user.
ACD-NETPH-VO
Voice plug-in for NetPhone.
Voice plug-in license to support VoIP for NetPhone. Requires the NetPhone license (ACD-NET PH SEAT) as well
as IP end point license (LIC-CIX-IP-PORT).
ACD-STARTER-TOS
Toshiba USB dongle starter kit.
Spare part use only. This kit is usually included in any of ACD/Net Phone bundle part number. ACD starter kit
includes Toshiba USB dongle, CD, and the document.
ACD-UPGR-ENHD1
Upgrade single basic agent to enhanced agent.
Upgrade one basic agent to one enhanced agent. Quantity must match with the number of existing basic agents as
all basic agents must be upgraded to enhanced agents.
ACD-VA-PER PORT
Strata CIX/CTX ACD/IVR Voice Assistant Announcement License.
Requires Strata ACD Server or Net Server. One Voice Assistant license required per announcement port.
CIX-AG-ACDSYSVC
CIX ACD System Administrator Guide.
Provides the programming information on the Strata ACD system.
CTI-NETPH-ACD
ACD add-on to Net Phone package.
Includes Strata ACD system with 10 basic agents and 1 VA port. This is only applicable as an add-on to a Net
Phone system (CTI-NETPH-SWB).
LIC-ACD
ACD Server License for Strata CIX and CTX Systems.
Required to activate ACD support in a Strata CIX/CTX system (one license is included in ACD turnkey packages
and software packages). One license is required for each CIX system in the network ACD system. Also required for
Tracer and Talkument system if ACD or Net Phone is not installed.
CTI-NETPH-ACD
ACD add-on to Net Phone package.
Includes Strata ACD system with 10 basic agents and 1 VA port. This is only applicable as an add-on to a Net
Phone system (CTI-NETPH-SWB).
CTI-NETPH-ST10
Net Phone 10 client license pack.
Includes Net Phone 10 client license. Requires the Strata ACD system or Net Phone system.
CTI-NETPH-SWB
Net Phone server and 10 client license.
Includes the CIX license (LIC-ACD), Toshiba dongle (ACD-STARTER-TOS) and Net Server and 10 client license
(CTI-NETPH-SW). Requires the customer provided PC to run the server software.
CTI-SUPP-OAI
Maintenance support.
Covers annual ongoing support for Call Router, Net Phone, and Chat per system (server) after the warranty period.
This includes all software upgrades and technical support during the covered period. Specify number of years.
CTI-TAS-ESSBASE
Taske Essential Base system.
Taske Essential Base license to support up to 50 extensions with 1 supervisor client license. Requires ACD or Net
Phone system.
CTI-TAS-ESSCLI
Taske Essential Supervisor client.
Taske Essential supervisor client license for realtime status display and reporting
CTI-TAS-ESSEXTN
Taske Essential Extension.
Adds 50 extension to Taske Essential
CTI-TAS-ESSSUP
Taske Essential annual maintenance.
Taske Essential annual maintenance service allows the software upgrade and the technical support after the initial
year
CTI-TAS-MTUPP
Taske Reporter promo upgrade to Contact.
Taske Reporter promo (CTI-TASKE-MTP) upgrade to Taske Contact Promo package. Valid through October 30,
2008.
CTI-TASKE-AGENT
TASKE Contact agent license.
License to add an agent in TASKE reporting.
CTI-TASKE-AGNTP
TASKE Contact agent for promo bundle.
License to add an agent in TASKE reporting. Available only when ordered with the Taske promo bundle (CTI-
TASKE-PROMO). Valid through March 31, 2009.
CTI-TASKE-BASEP
TASKE Contact system.
TASKE Contact software package includes 20 agents, 1 supervisor, 1 DisplayCentral, 1 Desktop and 1 year free
upgrades/tech support. Valid through March 31, 2009.
CTI-TASKE-CONV
TASKE Contact conversion from other PBX.
Used to convert an existing site from one PBX to another. The result will be the equivalent number of licensed
seats, Agent Desktops, and Supervisors, an Enterprise Supervisor as the original site.
CTI-TASKE-DC1
Taske Display Central.
Single Display Central license for Taske Contact to show realtime statistics and/or external data on the computer
screen such as large LCD/plasm display. May be used as the replacement of wall mount display.
CTI-TASKE-DESUP
Taske Desktop Advance upgrade per Taske Desktop.
Taske Desktop upgrade to Advance for screen pop and other automated tasks. Quantity must be same as the
number of Taske Desktop license.
CTI-TASKE-ENTER
TASKE Enterprise software license.
Allows the supervisor to manage multiple contact centers simultaneously. Requires TASKE Contact at each site
and a TCP/IP network connection.
CTI-TASKE-LBWF
TASKE Contact Left Bank integration.
Provides an interface between TASKE Contact and Left Bank Solutions Monet. Used to transfer historical data for
forecasting and scheduling and real-time data for agent adherence.
CTI-TASKE-LICUP
License for the latest release of Taske Contact or Taske Reporter.
Retrieves the license for the latest version of Taske Contact or Taske Reporter software. The Taske system must
be under the valid maintenance.
CTI-TASKE-MTP
Taske Reporter promo.
Taske Reporter, web based reporting promo license includes 20 agents and 1 supervisor. Requires PC based
Strata ACD system. Valid through October 30, 2008.
CTI-TASKE-MTSUP
myTaskeReporter additional supervisor.
Supervisor client license for myTaskeReporter.
CTI-TASKE-MTUPG
myTaskeReporter upgrade to Taske Contact.
Upgrade from myTaskeReporter (CTI-TASKE-MT) to Taske Contact Base (10 agents, 1 supervisor). Additional
agents and supervisors will require the separate license. Cannot upgrade myTaske Reporter included in the
application package.
CTI-TASKE-NETP
Taske Contact Net Phone/Tracer integration.
Adds Net Phone/Oaisys Tracer integration capability to Taske Contact so that Taske web client can show the ACD
silent monitor status and control the playback of OAISYS Tracer.
CTI-TASKE-PROMO
TASKE Contact promotion.
Promo package includes CTI-TASKE-BASEP (TASKE Contact software package includes 20 agents, 1 supervisor,
1 Display Central, 1 Desktop and 1 year free upgrades/tech support). Additional agents at the discounted price
(CTI-TASKE-AGNTP) may be purchased when it is ordered with this promotion part number. Valid through March
31, 2009.
CTI-TASKE-SIGN
TASKE Contact Desktop license.
Concurrent user license for an agent to view real-time contact center traffic conditions on the agents computer
desktop. It can be customized for each agent and configured to display Queue status information, performance
parameters and other key measures. Thresholds can be applied to each parameter alerting agents to make
informed decisions and meet service level targets.
CTI-TASKE-SITE
Taske Contact Site license.
TASKE Contact with 360 agents. Also includes 2 supervisor user license, 1 DisplayCentral user license, 5 Desktop
user license and 12 Months Total Care maintenance. Software only. Requires a dedicated computer.
CTI-TASKE-SUP1
TASKE Supervisor client license.
Concurrent user license for monitoring, reporting, database searches, database administration, and forecasting.
CTI-TASKE-SUP10
TASKE 10 Supervisor client license.
Supervisor client license package including 10 supervisors.
CTI-TASKE-SUP3
TASKE 3 Supervisor client license pack.
Supervisor client license package including 3 supervisors.
CTI-TASKE-SUP5
TASKE 5 Supervisor client license pack.
Supervisor client license package including 5 supervisors.
CTI-TASSUP-CONA
TASKE Contact Agent support.
Annual maintenance for ongoing support and free upgrades per agent. Requires CTI-TASSUP-CONB. The
quantity must match with the number of licensed agents. If the system is out of maintenance for more than 3
months, CTI-TASSUP-CONR must be purchased and activated at the same time. NOTE: Taske maintenance parts
are now manual order items and the orders must be processed by a Customer Service Representative (CSR).
Download the TASKE Maintenance Order Form from FYI > Tools > Forms > Miscellaneous. Simply fill out the form
and send to a CSR.
CTI-TASSUP-CONB
TASKE Contact Base support.
Annual maintenance for ongoing support and free upgrades for smaller sites (guideline: less than 150 agents). If
the system is out of maintenance for more than 3 months, CTI-TASSUP-CONR must be purchased and activated
at the same time. NOTE: Taske maintenance parts are now manual order items and the orders must be processed
by a Customer Service Representative (CSR). Download the TASKE Maintenance Order Form from FYI > Tools >
Forms > Miscellaneous. Simply fill out the form and send to a CSR.
CTI-TASSUP-CONR
TASKE Contact re-enlist site support.
Order 1 if the maintenance for the license on your site has been expired for at least 3 months. Must be activated
with CTI-TASSUP-CONA/CONB. NOTE: Taske maintenance parts are now manual order items and the orders
must be processed by a Customer Service Representative (CSR). Download the TASKE Maintenance Order Form
from FYI > Tools > Forms > Miscellaneous. Simply fill out the form and send to a CSR.
CTI-TASSUP-CONS
TASKE Contact Site support.
Annual maintenance for ongoing support and free upgrades. Recommended for larger TASKE Site (guideline:
more than 150 agents) in lieu of the Base plus agent model. NOTE: Taske maintenance parts are now manual
order items and the orders must be processed by a Customer Service Representative (CSR). Download the
TASKE Maintenance Order Form from FYI > Tools > Forms > Miscellaneous. Simply fill out the form and send to a
CSR.
CTI-TASSUP-MT
myTaskeReporter Total Care support.
Annual maintenance for ongoing support and free upgrade for myTaskeReporter after the initial first year warranty.
CTI-TMENT-2003
OAISYS Talkument Win2003 server upgrade.
Upgrade OAISYS Talkument system from Windows XP to Windows 2003 server. Must be purchased with the new
system or the refresh program. Cannot upgrade the systems in the field. (The license activation code will be sent
by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TMENT-DEMO
OAISYS Talkument Dealer Demo System.
OAISYS Talkument Voice Documentation System for dealer demo purpose only and not for resale. Includes PC,
cards and software, equipped for 2T1/PRI interfaces or 48 IP end points with unlimited users. Monitor sold
separately. Requires LIC-ACD if ACD or Net Phone is not installed. VoIP requires a LAN switch with port mirroring
to capture the audio stream of all IP phones. Additional switches with port mirroring may be needed if phones are
connected to different networks. (The license activation code will be sent by the 3rd party vendor to the e-mail
address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TMENT-SOA
OAISYS Talkument Small Office Analog System.
OAISYS Talkument Voice Documentation System includes PC, cards and software, equipped for 8 analog CO
interfaces or 20 IP end points with unlimited users. Includes one year warranty. Monitor sold separately. Requires
LIC-ACD if ACD or Net Phone is not installed. VoIP requires a LAN switch with port mirroring to capture the audio
stream of all IP phones. Additional switches with port mirroring may be needed if phones are connected to different
networks. (The license activation code will be sent by the 3rd party vendor to the e-mail address provided to
Toshiba by the dealer at time of order entry in FYI).
CTI-TMENT-SOF
OAISYS Talkument Small Office System.
OAISYS Talkument Voice Documentation System includes PC, cards and software, equipped for 20 IP end points
with unlimited users. Includes one year warranty. Monitor sold separately. Requires LIC-ACD if ACD or Net Phone
is not installed. VoIP requires a LAN switch with port mirroring to capture the audio stream of all IP phones.
Additional switches with port mirroring may be needed if phones are connected to different networks. (The license
activation code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time
of order entry in FYI).
CTI-TMENT-SUPG
OAISYS Talkument Small Office Upgrade.
Upgrade for OAISYS Talkument Small Office System to increase from 20 IP end points to 48 IP end points.
Includes one year warranty. Monitor sold separately. (The license activation code will be sent by the 3rd party
vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TMENT-SYS
OAISYS Talkument system.
OAISYS Talkument Voice Documentation System includes PC, cards and software, equipped for 2T1/PRI
interfaces or 48 IP end points with unlimited users. Includes one year warranty. Monitor sold separately. Requires
LIC-ACD if ACD or Net Phone is not installed. VoIP requires a LAN switch with port mirroring to capture the audio
stream of all IP phones. Additional switches with port mirroring may be needed if phones are connected to different
networks. (The license activation code will be sent by the 3rd party vendor to the e-mail address provided to
Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-16P
Tracer 16 port voice board. 16 port analog voice board.
CTI-TRACER-16S
Tracer 16 port station board. 16 port digital station board
CTI-TRACER-24A
Tracer 24 port voice board. 24 port analog voice board.
CTI-TRACER-24P
Tracer single T1/PRI voice board. Single T1 or PRI voice board.
CTI-TRACER-24S
Tracer 24 port station board. 24 port digital station board
CTI-TRACER-48P
Tracer dual T1/PRI voice board. Dual T1 or PRI voice board.
CTI-TRACER-4P
Tracer 4 port voice board. 4 port analog voice board.
CTI-TRACER-8P
Tracer 8 port voice board. 8 port analog voice board.
CTI-TRACER-8S
Tracer 8 port station board. 8 port digital station board
CTI-TRACER-8SD
Tracer 8 port add-on board.
8 port add-on digital station card to 8 port station card (CTI-TRACER-8S).
CTI-TRACER-AD
Tracer advanced base package.
Free upgrade is available. Please order CTI-TRACER-ST before December 31, 2008, and it is automatically
upgraded to CTI-TRACER-AD.
Tracer Advanced Base Package (max. 96 ports). Requires LIC-ACD if ACD or Net Phone is not installed.
- Rack mount, Pentium 4, 1GB, 4PCI
- Windows XP Pro
- 160GB/250GB HD, up to 30,000 hours
- DVD+RW for archive storage
- 2 Call Manager client license
CTI-TRACER-ADP
Tracer advanced plus package w/dual power supply.
Advanced Plus Package w/dual PS (max. 192 ports). Requires LIC-ACD if ACD or Net Phone is not installed.
-Rack mount, Pentium 4, 1GB, 4 PCI
-Win 2003/SQL Server w/5 licenses
-160GB/320GB HD, up to 52,000 hours
-DVD+RW
-5 Replay Clients
-3 Call Manager client license
CTI-TRACER-ADPR
Tracer advanced plus pkg w/RAID1/dual power supply.
Advanced Plus Package w/dual PS/RAID1 (max. 192 ports). Requires LIC-ACD if ACD or Net Phone is not
installed.
-Rack mount, Pentium 4, 1GB, 4 PCI
-Win 2003/SQL Server w/5 licenses
-160GB/320GB HD, up to 52,000 hours
-DVD+RW
-3 Call Manager client license
CTI-TRACER-ADR
Tracer advanced base package w/RAID1.
Free upgrade is available. Please order CTI-TRACER-STR before December 31, 2008, and it is automatically
upgraded to CTI-TRACER-ADR.
Tracer Advanced Base Package (max. 96 ports). Requires LIC-ACD if ACD or Net Phone is not installed.
- Rack mount, Pentium 4, 1GB, 4PCI
- Windows XP Pro
- 160GB/250GB HD, up to 30,000 hours
- DVD+RW for archive storage
- 2 Call Manager client license
CTI-TRACER-CCM
Adds Tracer call center management.
Adds Tracer call center management software to an OAISYS recording appliance (Talkument). The PC platform
and voice cards can be retained. Comes with the matching quantity of Tracer voice port license.
CTI-TRACER-CLI
Tracer Management Client License.
One concurrent additional Tracer Management Client License to provide the user with the live recording monitor
capability and management tools for the reporting and evaluation of the system. Requires Tracer 5 or later.(The
license activation code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer
at time of order entry in FYI).
CTI-TRACER-DEA
Tracer advanced dealer demo system - No card.
Tracer Advanced Dealer Demo system up to 30,000 hours of storage. Voice cards needs to be purchased.
Requires LIC-ACD if ACD or Net Phone is not installed.
CTI-TRACER-DES
Tracer standard dealer demo system - No card.
Tracer Standard Dealer Demo system up to 14,000 hours of storage. Voice cards needs to be purchased. Requires
LIC-ACD if ACD or Net Phone is not installed.
CTI-TRACER-INT
Tracer 3rd part application integration option.
Provides the interface to the 3rd party application to integrate Tracer for Recording/Playback control from the
applications such as Predictive Dialer and/or CRM application. (The license activation code will be sent by the 3rd
party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-OUT
Tracer/Talkument Diamond support.
OAISYS Tracer/Talkument Diamond out-of-plan upgrade makes out-of-warranty system eligible for Diamond
support plan. Quantity needs to match with the number of quarters without maintenance, not exceeding 8 quarters.
Per system (server). (The license activation code will be sent by the 3rd party vendor to the e-mail address
provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-RAD
Tracer Advanced server upgrade.
Upgrades the server and the software to the latest Tracer Advanced system. Includes PC platform, preinstalled
latest software, one year warranty, installation support, and data transfer services from the existing system. Voice
cards and the dongle/license need to be ported from the existing system. (The license activation code will be sent
by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-RADP
Tracer Advanced Plus server upgrade.
Upgrades the server and the software to the latest Tracer Advanced Plus system. Includes PC platform,
preinstalled latest software, one year warranty, installation support, and data transfer services from the existing
system. Voice cards and the dongle/license need to be ported from the existing system. (The license activation
code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order
entry in FYI).
CTI-TRACER-RADR
Tracer Advanced with Raid server upgrade.
Upgrades the server and the software to the latest Tracer Advanced w/Raid system. Includes PC platform,
preinstalled latest software, one year warranty, installation support, and data transfer services from the existing
system. Voice cards and the dongle/license need to be ported from the existing system. (The license activation
code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order
entry in FYI).
CTI-TRACER-RAPR
Tracer Advanced Plus w/Raid server upgrade.
Upgrades the server and the software to the latest Tracer Advanced Plus w/Raid system. Includes PC platform,
preinstalled latest software, one year warranty, installation support, and data transfer services from the existing
system. Voice cards and the dongle/license need to be ported from the existing system. (The license activation
code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order
entry in FYI).
CTI-TRACER-RPT
Tracer reporting option (StreetView).
Optional software license to provide the reporting capability. Requires any model of Tracer system. (The license
activation code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time
of order entry in FYI).
CTI-TRACER-RSTD
Tracer Standard server upgrade.
Upgrades the server and the software to the latest Tracer Standard system. Includes PC platform, preinstalled
latest software, one year warranty, installation support, and data transfer services from the existing system. Voice
cards and the dongle/license need to be ported from the existing system. (The license activation code will be sent
by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-ST
Tracer standard package.
Free upgrade is available. When CTI-TRACER-ST is ordered before December 31, 2008, it is automatically
upgraded to CTI-TRACER-AD.
Tracer Standard Base Package (max. 48 ports). Requires LIC-ACD if ACD or Net Phone is not installed.
-Tower, Celeron, 512MB, 4 PCI
-Windows XP Pro
-160 GBHDD, up to 14,000 hours
-DVD+RW for archive storage
-1 Call Manager client license
CTI-TRACER-STR
Tracer standard package w/RAID1.
Free upgrade is available. When CTI-TRACER-STR is ordered before December 31, 2008, it is automatically
upgraded to CTI-TRACER-ADR.
Tracer Standard Base Package (max. 48 ports) w/RAID1. Requires LIC-ACD if ACD or Net Phone is not installed.
-Tower, Celeron, 512MB, 4 PCI -Windows XP Pro -120 GBHDD, up to 14,000 hours -DVD+RW for archive storage
-10 Replay Clients (Recommend 5 max)
CTI-TRACER-SUPP
Tracer/Talkument Diamond support.
Tracer/Talkument Diamond Support for annual maintenance for Tracer Software only. This includes the technical
support and free upgrades during the covered period after the initial warranty.
HW maintenance is sold separately. Please contact OAISYS. (The license activation code will be sent by the 3rd
party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-VOIP
Tracer VoIP recording engine.
VoIP recording module to record the conversation at VoIP stations. Supports up to 48 ports. Requires a LAN switch
with port mirroring to capture the audio stream of all IP phones. Additional switches with port mirroring may be
needed if phones are connected to different networks.
CTI-TRACER-VP
Tracer voice port license.
Single voice port license for monitoring. Required for each voice port of trunk, station, or VoIP recording engine.
(The license activation code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the
dealer at time of order entry in FYI).
CTI-TRACER-W16P
Extended to 3 year warranty for 16 port voice board.
Extend the 16 port voice board warranty to 3 years.
Includes AWR. (The license activation code will be sent by the 3rd party vendor to the e-mail address provided to
Toshiba by the dealer at time of order entry in FYI).
CTI-TRACER-W16S
Extended 3 year warranty for 16 port station board.
Extend the 16 port station board warranty to 3 years including the initial warranty.
Includes AWR.
CTI-TRACER-W24A
Extended 3 year warranty for 24 port analog voice board.
Extend the 24 port analog voice board warranty to 3 years including the initial warranty.
Includes AWR.
CTI-TRACER-W24P
Extended to 3 year warranty for T1 voice board.
Extend the T1 voice board warranty to 3 years.
Includes AWR.
CTI-TRACER-W24S
Extended 3 year warranty for 24 port station board.
Extend the 24 port station board warranty to 3 years including the initial warranty.
Includes AWR.
CTI-TRACER-W48P
Extended to 3 year warranty for dual T1 voice board.
Extend the dual T1 voice board warranty to 3 years.
Includes AWR.
CTI-TRACER-W4P
Extended to 3 year warranty for 4 port voice board.
Extend the 4 port voice board warranty to 3 years.
Includes AWR.
CTI-TRACER-W8P
Extended to 3 year warranty for 8 port voice board.
Extend the 8 port voice board warranty to 3 years.
Includes AWR.
CTI-TRACER-W8S
Extended 3 year warranty for 8 port station board.
Extend the 8 port station board warranty to 3 years including the initial warranty.
Includes AWR.
CTI-TRACER-W8SD
Extended 3 year warranty for 8 port add on board.
Extend the 8 port add on station board warranty to 3 years including the initial warranty.
Includes AWR.
CTI-TRACER-WADV
Extended to 3 year warranty for Advanced system.
Extend the Tracer hardware (PC) of Advanced system to 3 years.
Includes AWR.
CTI-TRACER-WBAS
Extended to 3 year warranty for Standard Base system.
Extend the Tracer hardware (PC) of Standard system warranty to 3 years.
Includes AWR.
CTI-UNIFIER10
Strata Unifier 10 node license.
Strata Unifier to support up to 10 node Network ACD system. It also supports Net Phone. Each CIX node must
have a valid LIC-ACD license, and Strata ACD/Net Phone license to cover the entire network is also required.
Requires Network Assessment to receive technical support.
Please contact Sales Applications Desk or a Sales Engineer prior to quoting this product. Purchasing Unifier
requires the approval from a Sales Engineer.
CTI-UNIFIER3
Strata Unifier 3 node license.
Strata Unifier to support up to 3 node Network ACD system. It also supports Net Phone. Each CIX node must have
a valid LIC-ACD license, and Strata ACD/Net Phone license to cover the entire network is also required. Requires
Network Assessment to receive technical support.
Please contact Sales Applications Desk or a Sales Engineer prior to quoting this product. Purchasing Unifier
requires the approval from a Sales Engineer.
CTI-UNIFIER5
Strata Unifier 5 node license.
Strata Unifier to support up to 5 node Network ACD system. It also supports Net Phone. Each CIX node must have
a valid LIC-ACD license, and Strata ACD/Net Phone license to cover the entire network is also required. Requires
Network Assessment to receive technical support.
Please contact Sales Applications Desk or a Sales Engineer prior to quoting this product. Purchasing Unifier
requires the approval from a Sales Engineer.
1. LIC-4 BASIC
2. LIC100 STRATA N
LIC200 STRATA N
LIC670 STRATA N
LIC1200 STRATA N
3. LIC-SOFTIPT
4. LIC-CIX-IP PORT
5. R5 and later software - one license per active station; R4 and earlier software - one license per station
License Control
The following programs enable you to issue and maintain License Activation settings for Strata Network eManager
users.
1. From the Network eManager menu, click Maintenance > Licensing > License Control.
2. Issue a License by cutting and pasting or manually entering the 60-character string in the License Code text
box.
Note If you are not adding the License Code to Network eManager immediately, copy and save the code
onto a disk. Save code in Notepad using Fixedsys font.
3. Click one of the following buttons:
• Issue – to issue the License Code.
• Cancel Issue – to cancel the License Code issue.
License Issue
This program enables System Administrators to issue Licenses for Strata Network eManager users.
Field Description
Status applies to both License issue and License Activate. Displays Licensing Status.
Status Not yet, Issue Stand by, Issue Finished, Cancel Issue, Activate Stand by, Activate Finished
or Cancel Activate
Cut and paste the License code text string or manually enter the License Code (six
characters per box).
60 characters.
License Code The License Code will have to be generated from Toshiba’s FYI website (http://
fyi.tsd.toshiba.com). After obtaining the License code from FYI save it as a Text file. Cut
and paste the License code obtained from Toshiba’s FYI website. The License Code is
made up of the MAC Address and the number of ports. The License Code generated for a
particular MAC Address is only good for the processor that contains that MAC Address.
This program enables activation of Strata Network eManager licenses issued in Program 913, License Issue.
.
Field Description
License Information
The following programs enable you to set up Licensing details for Network eManager users.
1. From the Network eManager menu, click Maintenance > Licensing > License Information.
2. View Licensing details for this Strata CIX account.
This view is read-only information.
Field Description
Maximum Number of Identifies the maximum number of cabinets. The total of base plus
Cabinets expansion cabinets.
The number of Line circuits, Station circuits and ISDN B channels licensed,
and the number of licenses in use (or programmed).
Station circuits use a license only when a PDN, DDS, BATI or door phone
is assigned to the circuit.
Number of Basic Ports
Analog and T1 line circuits use a license only when a line number is
assigned to the circuit or B-channel.
ISDN B-Channels use a license when assigned in PRI and BRI
assignments.
The number of Strata Net channels licensed, and the number of licenses in
Strata Net Channels use (or programmed). This license must be enabled on each CIX in a
Strata Net network.
The number of licensed CTI sessions. Each Attendant Console, the ACD
Number of CTI Sessions or OAISYS Sever and each third party CTI application requires one CTI
session license. (Command 803 assigns CTI sessions).
Number of Softphones The number of Soft IP Phones licenses. Each phone requires one license.
This chapter provides Strata CIX system programming information for programmers using the Strata
Network eManager programming interface.
System
- Select 01 for CIX40.
- Select 01 for Base and Exp. cabinet (CIX100).
- Select 01 or 02 for CIX200.
- Select 01 for Base and 02~07 respectively, for each Exp. cabinet (CIX670).
- Select 01 for Base and 02~12 respectively, for each Exp. cabinet (CIX1200).
3. Slot (01~10) – Select the two-digit card slot number to be assigned.
- Select 01~04 for Base slots and 05~08 for Exp. slots (CIX100).
- Select 01~04 for CIX200 Base and Exp. slots. Slot 04 in the Base Cabinet is the LSLU card slot.
- Select 01~08 for Base slots and 01~10 for Exp. slots (CIX670).
- Select 01~08 for Base slots and 01~10 for Exp. slots (CIX1200).
Note The CIX100 ACTU built-in relay is programmed as relay 5. For this relay operation, BIOU2 is
installed as default in a virtual equip position: Cabinet 2, Slot 5, PCB code 20 in Program 100. To
install an actual BIOU2 and disable the ACTU built-in relay, use the programming telephone to
remove the virtual BIOU2, then install the actual BIOU2 in Cabinet 01/Slot 01~08 in the normal
manner.
4. Select the PCB Type. Use the drop down menu to select the PCB type. The selected PCB type will
appear in the PCB Type field.
5. Click Submit to save your data.
Digit Groups Lists all numbers that begin with each digit 0~9 separately.
DKT Prime DNs Lists all Prime Directory Numbers assigned to a digital telephone in Program
200.
SLT Prime DNs Lists all Prime Directory Numbers assigned to a standard telephone in Program
200.
ISDN DNs Lists all Directory Numbers assigned to ISDN telephones in Program 202.
Phantom DNs Lists all Phantom Directory Numbers assigned to digital telephones, Add-On-
Modules and DSS consoles in Programs 205, 213, 215 respectively.
IPT_B Prime DNs Lists all Prime Directory Numbers assigned to BIPU-M card in Program 200
IPT_L Prime DNs Lists all IPT Prime Directory Numbers assigned to BIPU-L card in Program 200
SIP Prime DNs Lists all SIP Prime Directory Numbers assigned to BIPU-L card in Program 200
ACD Pilot Lists all ACD Pilot Numbers assigned in Program 540.
Hunt Group Pilot Lists all Hunt Group Pilot Numbers assigned in Program 209.
Access Codes Lists all feature, line and line group access codes assigned in Program 102.
Click Continue to view the next screen. You will be able to view all the DNs, IP DNs and other numbers
used.
1. Enter your customized Flexible Numbering Plan in the “Programmed Value” column of Table 4-1.
2. In Network eManager, click System > Flexible Access Code. The Flexible Access Codes screen
displays.
3. 00 Access Code – Enter the digits to be dialed (0~9,#,*) to access a feature or an OLG. To delete,
select “No Data” in 01 Feature Name. Conflict with an assigned DN will produce an error.
4. 01 Feature Name – Select the Flexible Numbering Feature (see Table 4-1) to see which access code is
being assigned.
Note To assign an access code to an OLG, select “Line Group access code - one access code for each
OLG.” To assign the prefix digit(s) for the access code of individual lines, select “Line access code -
leading digit(s) to access individual lines.” Example: If #7 is selected as the line access prefix, the
users will dial #7xxx to access an individual line (where xxx is the line number).
5. 02 OLG Number – Enter the Outgoing Line Group number to which the OLG access code is being
assigned. This field is only required if you chose “Line Group Access Code – one access code for each
OLG in Step 4 above. Enter a 0 in this field if a Feature Code other than 551 was selected.
Note 02 OLG Number:
• 0~32 CIX100 and CIX200
• 0~128 CIX670
• 0~220 CIX1200
System
• Field appears only when 01 Feature Name - Line Group access code – one access code for
each OLG, is selected.
6. Click Submit.
System
Call Forward (CF-B/NA; Any Call) - Remote Activation 363 #6042
Call Forward (CF-A; External Call) - Remote Activation 370 #6014
Call Forward (CF-B; External Call) - Remote Activation 371 #6024
Call Forward (CF-NA; External Call) - Remote Activation 372 #6034
Call Forward (CF-B/NA; External Call) - Remote Activation 373 #6044
Call Forward (Any Call) - Cancellation 380 #6051
Call Forward (External Call) - Cancellation 390 #6053
Call Forward (Any Call) - Remote Cancellation 400 #6052
Call Forward (External Call) - Remote Cancellation 410 #6054
Change Password for Remote Activation/Cancellation 420 #670
Input Account Code 530 #46
Change DISA Security Code 540 #658
Outgoing Call by Directing Individual Trunk 550 #7
Outgoing Call by Directing Outgoing Line Group 551 None
Three Way Conferencing (Override to Tandem Connection) 560 #494
Enter User Programming Mode 570 #9876
LCR -Outgoing Call 580 9
Set Voice Mail Message Waiting (activate MW without ringing for VM) 591 #63
1. Feature key is not provided for this Call Pickup. If you want a feature key, please use Single Touch Button that has a feature
access code for this call pickup.
System
FIELD DESCRIPTION
00 Identifying Digits Enter the initial identifying external digits. 1 to 7 digits may include wild
cards “X” and “N”.
Possible values:1~7 (N = 2~9 and X = 0~9) (default = no value)
01 Pattern Digit Length Select the number of digits to follow the prefix number established
above. It is the total number of digits in a number beginning with the
00 Prefix Number entered above.
Possible values:0~64 (default = 0)
Default: 1NXX=11, N11=3, NXX=7
FIELD DESCRIPTION
01 Auto Busy Redial Allow Automatic Busy Redial after dialing a busy outside
destination.
02 Call Forward Override Allow Call Forward Override. If allowed, this station does not
forward calls from a calling station with System or Station Call
Forward activated. This includes when dialing from the dial pad
or DSS button located on the telephone or DSS console.
03 Call Transfer w/ Camp-on Allows a call transferred by a station to Camp-on to a busy
destination.
04 Change DISA Codes Allow stations to change the DISA security code.
05 DND Override - Calling Permits a caller to override the DND status of a station.
Party
System
06 DND Override - Called Allows calling parties with DND Override privileges to override
Party DND status.
07 Do Not Disturb Allows user to place stations on DND mode.
08 Remote Set/Reset DND Provides stations with the ability to set/reset DND on other
phones.
09 Executive Override Allow Executive Override on a call.
10 Executive Override Allow Executive Override for incoming callers.
Allowed
11 Offhook Camp-on Allow Off-hook Camp-on when encountering a busy destination.
12 Group Pickup Allow stations for Group Call Pickup within one's own group.
13 Directed Station Pickup Allow stations to pick another specific ringing station.
14 Directed Group Call Allow stations to pick up a ringing station in a specified group.
Pickup
15 Directed DN Call Pickup Allow stations to pick up a specified DN.
16 Ext Call Pickup Allow stations to pick up any incoming trunk call.
FIELD DESCRIPTION
17 Directed CO Call Pickup Allow stations to pick up a specific incoming trunk call.
18 Remote Retrieve Call Allow stations to retrieve any call placed on Hold at a designated
Pickup station (PDN).
19 DN Retrieve Call Pickup Allow stations to retrieve a held call on another DN.
20 Handsfree Override Allow stations to override Hands Free Answerback with Ringing
mode.
21 Privacy Override Allow user to override a private call when accessing a trunk that
is in use.
22 Executive Privacy Allows other stations to use Executive/Privacy Override on this
Override station’s calls.
23 Invoke Emergency Page Allow the Emergency Page feature. (Not used in Release 1.)
24 Join Feature Allow the Join feature.
25 Through Dialing Allow to perform Through Dialing (Attendant Feature). Attendant
can connect an inbound trunk call to another trunk with
permission to use DTMF.
26 Tandem CO Connection Allow user to set up a Trunk-to-Trunk connection and exit the
conversation. This is required for a tandem between two stations
in different nodes.
27 Day/Night Control Allow Day/Night Mode changing privilege.
28 Ext BGM Control Allow BGM over external speakers to be turned on/off.
29 LCR Feature Allow access to LCR.
30 Individual Trunk Access Allows user to dial individual trunk access codes, or use direct
line appearances, to access specific lines.
31 Trunk Access Allowed Allow access to trunk groups by trunk access codes.
32 Forced Account Codes Must use Forced Account Codes for placing external calls.
33 Verified Account Codes Verify Account Codes before an external call is placed.
34 Allow Short Hook Flash Allow a Short Flash signal over outside lines.
35 Allow Long Hook Flash Allow a Long Flash signal over outside lines.
36 Allow Hook Flash Receive hook flash over CO Lines, and enable telephones and
voice mail ports to perform hook flashes.
38 Can Receive OCA Allow others to call this station using Off-hook Call Announce.
40 Disconnect Outgoing Call If this parameter is allowed any O/G calls made by Extensions
with this COS will be automatically released after a defined time
period (defined in Program 104).
41 BGM Enable Allow Background Music from stations with this COS.
FIELD DESCRIPTION
42 DSS Override Call Fwd Enable: When this station calls another station using a DSS key,
the called station will NOT call forward if Call Forward is set.
When calling stations use the dial pad the called station’s Call
Forward will occur.
Disable: When this station calls another station using a DSS key,
the called station will call forward if Call Forward is set. When
calling stations use the dial pad the called station's Call Forward
will occur.
43 DNIS LCD Preference Allows the telephone to display either the DNIS Name or ANI
Name on incoming PRI calls.
Enable: DNIS Name displays as programmed in the CIX
database.
Disable: ANI Name displays as received from the PRI provider.
44 Auto Page Disconnect This feature is used for preventing Page busy-out if station users
forget to hang up after making a Page call.
Enable: Stations having this COS enabled will automatically
disconnect from an external Page call after a determined time if
the station does not hang up after connecting to the Page call.
The time the auto disconnect will occur is determined by the
Page disconnection timer in Program 104-25.
Disable: Stations having this COS disabled will not disconnect
from a Page call until the station is hung up.
45 UCD Local Log-in Allows this telephone to login to a UCD group locally.
Possible values:Enable (default) - allows local login to UCD
System
group
Disable - does not allow local login
46 UCD Remote Log-in Allows one telephone to login another telephone to a UCD group
remotely.
Possible values:Enable - Allow remote login
Disable (default) - Remote login not allowed
FIELD DESCRIPTION
01 ACB Callback Timer The Automatic Callback timer sets the time that Automatic Callback will wait
for Ring Back Tone being cancelled.
Possible values:5~180 sec. (default = 30)
02 ACB Cancel Recall Select the ACB overall timer value. This value establishes a time limit for
Timer the destination telephone number to become available. Once the timer
expires, the callback will be cancelled.
Possible values:5~180 min. (default = 30)
03 Park Recall Timer Select the Park timer value. This sets the length of time a call can remain in
Park.
Possible values:10~600 sec. (default = 120)
04 Camp-on Timer Select Camp-on timer value. This sets the time needed to remain off-hook
prior to Camp-on being automatically activated.
Possible values:5~15 sec. (default = 10)
05 SMDR Valid Call The length of time that a call should be active before being captured by
Timer SMDR. The SMDR Answer timer sets a default time for when an outgoing
call will be considered to be answered for SMDR reporting when a true
answer signal is not returned from the public network. Setting the time too
short will include calls that may not be completed, setting the time too long
may exclude short calls that are answered and terminated in a short time.
Possible values:0~180 sec. (default = 10)
06 Tandem Timer #1 Select timer for a trunk-to-trunk connection for which neither CO line has
release supervision, a timer is needed to release the call if no user
monitoring has taken place.
Possible values:0~3600 sec. (default = 300)
07 Tandem Timer #2 Provides the time to enable an external user to dial a digit to extend the
disconnect time when the connection is unsupervised. This feature is used
primarily with DISA.
Possible values:0~180 (default = 30)
08 CF No Answer Time The System Call Forward No Answer timer specifies the time period that a
phone will ring prior to invoking the Call Forward operation.
Possible values:1~180 sec. (default = 30)
FIELD DESCRIPTION
09 Dial Input Timer Permits dialed input for a telephone and trunk using DTMF.
Possible values:0~60 sec. (default = 20)
10 Delay 1 Ringing Specifies the time to wait before applying ringing to the phones designated
Timer to ring on Delay 1.
Possible values:1~60 sec. (default = 12)
11 Delay 2 Ringing Selects the time to wait before applying ringing to the phones designated to
Timer ring on Delay 2.
Possible values:1~60 sec. (default = 24)
12 Door Unlock Timer Select the length of time to send an electrical signal to a door for releasing
the lock.
Possible values:1~30 sec. (default = 6)
13 9+11 Judgment Timer The 9+11 inter-digital timer provides a timing value for the system to wait for
additional digits to be dialed looking for the 911 or 9+911 dialed codes for
treatment using the E911 procedures rather than normal dialing treatment.
Possible values:1~30 sec. (default = 5)
14 Emergency Call Sets a time for advancing the call to the next station in a list of destinations
Timer for the call.
Possible values:10~180 sec. (default = 30)
15 ABR Busy Detection The Destination Busy Detection timer sets the time to wait while looking for
Time a busy condition on an external call. If detected, it will trigger the initiation of
the Automatic Busy Redial cycle.
Possible values:1~30 sec. (default = 5)
System
16 Lost Call Timer The Lost Call timer sets the time that a failed transfer recall will ring on the
originating station prior to attempting to recall a secondary location.
Possible values:1~600 sec. (default = 180)
17 Lost Call Final Timer The Lost Call Final timer sets the time that a failed transfer recall will ring on
the secondary location before being automatically disconnected.
Possible values:1~600 sec. (default = 30)
18 DTMF Tone Sending The DTMF tone sending duration for dialing on CO lines.
Time
Possible values:80msec (default) or 160msec
19 Auto Disconnect Time after which an unsupervised trunk will be automatically released.
Possible values:0~60 min. (default = 0)
20 Tie Line Delay Timer This timer inserts a pause before any dialed information is sent to a Tie line.
This pause allows the distant end time to prepare for the receipt of dialed
digits.
21 Answer timer before If an incoming DISA call routes over a Tie line and the call is not answered
disconnect by the distant end within a certain period of time the DISA caller will be cut
off. The time period before cut off is determined by this setting.
FIELD DESCRIPTION
22 Outgoing Call Talking If PGM 103 field 40 is set to enable, after this timer expires the out-going call
Disconnect Timer is cut off.
23 Network DSS Refresh Select Network DSS Refresh Timer. The time interval when all network DSS
Timer settings are refreshed system-wide.
Note DSS button LEDs change state immediately when the status of the
DSS button changes - regardless of this timer value.
Possible values:20~180 seconds (default = 30)
24 Outgoing Number This timer sets how long dialed numbers will display on telephone LCDs for
Display Timer outgoing line calls.
Possible values: 1~120 seconds (default = 10)
25 Page Auto Automatically disconnects the station from a Page call if the station does not
Disconnect Timer hang-up when this timer expires (1~240 seconds in one second intervals).
Default=10 seconds
The station must be enabled for this feature in Prog 103-44 for this timer to
apply to the Page call.
26 Caller ID Display This timer determines how long Caller ID information displays on telephone
Timer LCDs after a call is answered (1~300 seconds in one second intervals).
Default=15 second
FIELD DESCRIPTION
02 Station MOH Source Music On Hold selection for private lines, Tie lines and stations.
Refer to PRG109 for equipment MOH assignments.
Possible values:Quiet Tone, External 1 ~ 15, Internal (default)
03 Ring Transfer Tone Determines whether a call hears RBT or MOH while being transferred and
prior to the destination party answering.
Possible values:RBT (default) or MOH
04 Transfer Privacy Transfer Privacy enabled: CO line buttons that have multiple appearances
will only flash and ring on the transferred-to telephone; the same CO line
button on other telephones will be red-busy.
Transfer Privacy Disabled: CO line buttons that have multiple appearances
will flash and ring on all telephones having the CO line button appearance.
System
Possible values:Enable (default) or Disable
05 Privacy Override Enables warning tone to members of a call prior to that call’s being subject
to Privacy Override or Attendant Monitor.
Possible values:Enable or Disable (default)
06 Credit Card Code Enter Service Indentifier for Credit Card Calling. If no value is entered in this
field any previously programmed data is lost.
Possible values:Up to 32 digits (default = no value)
07 Credit Card Digits Minimum Dial Digits required for Credit Card Calling. This should be the
quantity of digits in a credit card number. If this quantity of digits is not
dialed when making credit card calls, the caller will be disconnected. This is
to ensure that the call is charged to a credit card. DRL tables in Program
111 and OLGs in Program 306 must be enabled with credit card calling for
this feature to be active. Users must be assigned to a DRL table enabled
with credit card calling and call out on a credit card calling enabled OLG for
this featured to be applied to the call.
Possible values:1~32 (default = 21)
FIELD DESCRIPTION
10 Auto Station Release Enable Automatic Station Release - when the other party disconnects the
station is automatically set to idle.
Possible values:Enable (default) or Disable
12 Night Mode Relay Assign BIOU Relay as the Night Relay. This relay activates when the
system is in the Night Mode.
Possible values:0~8 (default = 0)
BIOU1 provides relays 1 to 4; BIUO2 provides relays 5 to 8
Note CIX100 (ACTU) and CIX200 (LCTU): The built-in relay is
programmed as relay 5. For this operation, in Program 100 the
BIOU2 must be installed in Cabinet 2, Slot 5, PCB code 20.
13 BGM External Paging Set the External Page Group Number that includes the external paging
zones to which BGM will be sent. See Program 503.
Possible values:0~4 (CIX100)
0~8 (CIX200)
0~16 (CIX670)
0~24 (CIX1200
(default = 0)
14 Lost Call Destination Enter Lost Call Destination. Any valid DN such as PDN, PhDN or Pilot DN.
Possible values:Any DN (Up to 5 digits) (default = no value)
15 COS Override Code Class of Service Override Code Digits (1-8 digits). The digit length of COS
override codes. COS override codes are set in Program 510.
Possible values:1~8 (default = 1)
16 Multi-Conference Enable Multi-Conference capabilities for Analog Internal Calls and Outgoing
Calls.
Possible values:Enable or Disable (default)
17 Caller Number Enable Calling Number Display. If a soft key display competes with a Caller
Display ID, the Caller ID displays if enabled. Otherwise, the soft key function will
continue to be displayed.
Possible values:Enable (default) or Disable
FIELD DESCRIPTION
18 Night Bell Relay Assign BIOU Relay (1~8) as the Night Relay - this relay activates when the
system is in the Night Mode.
BIOU1 provides relays 1 to 4.
BIOU2 provides relays 5 to 8
Note The CIX100 ACTU and CIX200 LCTU built-in relay is
programmed as relay 5. For this relay operation, a virtual
BIOU2 is installed, as default, in a virtual equipment position
- Cabinet 2 slot 5. (Cab. 02 slot 05, PCB code 20, in prog.
100)
20 Transit Counter Select the Networking Transit Counter. This device limits the number of
nodes through which a Strata Net call can pass before being terminated as
a lost call.
Possible values:0~128 (default = 1)
System
Cabinet 5, slot 2, enter 050201.
Cabinet numbers:
CIX100 and CIX200: Select 01 for Base and Expansion cabinet.
CIX670: Select 01 for Base and 02~07 for Expansion cabinets.
CIX1200: Select 01 for Base and 02~12 for Expansion cabinets
Slot numbers:
CIX100: Select 01~04 for Base slots and 05~08 for Expansion slots.
CIX200: Select 01~03 for Base slots and 01~04 for Expansion slots.
CIX670: Select 01~08 for Base slots and 01~10 for Expansion slots.
CIX1200: Select 01~08 for Base slots and 01~10 for Expansion slots
23 Call History Prefix 1 Add the dialing prefix 1 when using the callback feature in Call History.
Possible values:Add (default) or Do Not Add
24 Emergency Digits Enter an alternative emergency dialing string. If no value is entered in this
Sent field any previously programmed value is overwritten.
Possible values:Up to 5 digits (default = 911)
FIELD DESCRIPTION
27 Set Domestic Code Set to 0 (zero) to enable the CIX to insert the leading zero when receiving a
National CLI (not used in US)
28 Set International Set to 00 (zero zero). Enables CTX to insert two leading zeros when
Code receiving an International CLI (not used in US)
31 Analog Trunk This parameter defines the order in which analog trunks are selected during
Hunting the outgoing call trunk selection process.
Possible values:Terminal (default) or Cyclical
32 Display Check Sum Enable a System Checksum error to be displayed and an error log to be
Error created.
Possible values:Enable or Disable (default)
33 Analog Tie Line Analog Tie Line Disconnect Timer enables tandem analog Tie lines to
Disconnect automatically disconnect if the timer expires.
Possible values:Enable or Disable (default)
34 Analog DID Method Analog DID method: Normal (DTMF)/MFC-R2 3 digits/MFC-R2 4 digits
Possible values:Normal (default), MFC-R2 3, MFC-R2 4
35 ALaw/MuLaw Choose the companding technique appropriate to the local PSTN. Mu Law
in North America.
Possible values:A Law or Mu Law (default)
FIELD DESCRIPTION
39 Std. Tel. Ringing Select the Ringing Cadence for Standard Telephone circuits.
Cadence
Note This does not apply to Digital or IP telephones.
Ringing Type 1
External Ring: 20Hz, 1sec. ON - 3sec. OFF
Internal Ring: 20Hz, 0.4sec.ON - 0.2sec. OFF 0.4sec. ON - 3sec. OFF
Recall:20Hz, 1sec. ON - 1sec. OFF
Ringing Type 2
Ringing Type2 is the same Ringing Cadence as DK.
External Ring:20Hz, 0.4sec. ON - 0.2sec. OFF 0.4sec. ON - 3sec. OFF
Internal Ring:20Hz, 1sec.ON - 3sec. OFF
Recall:20Hz, 1sec. ON - 3sec. OFF
40 Sys CF Cascade Enable: A call that forwards to a device that is also System Call Forwarded
will be sent to the device’s System Call Forward destination.
Note If enabled, the SCF alternate destination set in Prog 500-05 will be
ignored.
Disable: A call that forwards to a device that is System Call Forwarded will
not follow the device’s System Call Forward.
Possible values:Enable or Disable (default)
41 CSTA B-Ch. Enabled - CSTA shall provide full 'B' Channel path information. Disabled -
Operation CSTA shall provide channel group only.
System
Possible values:Enable (default) or Disable
42 ISDN Complete IE Whether to append Sending Complete IE into SETUP message and INFO
Option message in ISDN.
Possible values:Enable (default) or Disable
43 Repeat Last No. Enable - store dialed numbers that are not complete in the last number
Dialed dialed buffer.
Disable - only store complete telephone numbers in the last number dialed
buffer.
Possible values:Enable (default) or Disable
44 Default Calling Enabled - the system will send the default Calling Number to the PSTN
Number when stations make ISDN calls in the local node.
Disable - the system will not send the default Calling Number to the PSTN
on ISDN calls in the local node.
Possible values:Enable or Disable (default)
FIELD DESCRIPTION
45 DSS Ringing/DND Select whether DSS LEDs should flash red, light steady or not light when
Indication their respective Directory Numbers are ringing/DND.
Ringing – DSS LEDs flash red when their respective Directory Numbers are
ringing or in DND.
Idle – DSS LEDs are idle (not lit) when their respective Directory Numbers
are ringing and flash when in DND.
Idle/DND-On – DSS LEDs are idle (not lit) when their respective Directory
Numbers are ringing and steady lit when in DND.
Possible values:Ringing (default), Idle or Idle/DND On
46 Caller ID Call Types Enable this feature if CO line Caller ID should display on the LCD of a
station that receives a Forwarded, Transferred, or Recall call.
Disable this feature if the originating Station Name\PDN should display on
the LCD of a station that receives a Forwarded, Transferred, or Recall call.
Possible values:Enable (Default) or Disable
47 ISDN CPN: Number ISDN Calling Party Number type of number setup message format.
Type
Possible values:System (Default), Unknown, International, National,
Network, Subscriber, Abbreviated Enable call.
48 ISDN CPN: ISDN Calling Party Number numbering plan ID Setup message format.
Numbering Plan
Possible values:System (Default), Unknown, ISDN, Data, Telex, National
Std, Private
50 LCD Keystrip The CIX processor can automatically send a refresh signal to all LCD
Refresh Interval keystrips.
This is the time period, measured in hours, between refresh commands
sent to the telephone LCD keystrips.
Possible values:0~24 hours (Default is 1 hour.) 0 = No refresh sent
51 Caller ID Line Access This is the line or trunk access code the telephones will automatically dial to
Code access an outgoing line when pressing the Call softkey to dial a selected
Caller ID telephone number.
Default is 9 (Maximum of 8 characters)
02 Active Telephone Select the telephone DN status that should cause this SCF pattern to
Status operate.
System
Possible values:No Forwarding, Busy, No Answer, Busy No Answer or
DND (default = No Forwarding)
03 Telephone Status Select the telephone DN status that should cause this SCF pattern to
operate.
Possible values:No Forwarding, Busy, No Answer, Busy No Answer or
DND (default = No Forwarding)
04 Call Type Select the type of call that should forward in this pattern.
Possible values:CO Loop or Grd, DID, Tie, Ring Transfer and Internal
(default = no value)
05 Period Select the system time period in which this SCF pattern should operate.
Possible values:Day, Day2 or Night (default = Day)
06 Destination 1 Enter the first destination to which the call should forward.
Possible values:Up to 32 digits (default = no value)
Copy
The copy function enables you to selectively copy SCF destinations to any or all SCF segments and any or
all SCF templates. It combines Programs 500 and 504 on the same screen.
1. Select System > System Call Forward > a SCF template (1-32), and then a Telephone Status (example
“Busy No Answer”). The System Call Forward screen displays showing the status of the first available
call forwarding system.
2. Select the needed values from the drop-down menus for the System Call Forward and Telephone
Status fields. These fields are required. As soon as the second field is selected the full page displays for
editing.
Note If it is not yet configured, the Telephone Status field indicates No Forwarding.
3. Select Call Type and Period by highlighting the desired line in the display.
4. Type the needed information into the Destination 1 and 2 fields. Destination 1 is always required,
Destination 2 is optional.
5. Click Submit to send the data to the CIX.
6. Click Submit to send the destination assignments to the CIX
… or click Copy to display the Copy dialog box. You can click on Copy at any time to copy Destinations
to any SCF template, Call type and period, including all SCF segments and templates.
Possible Errors
• If you attempt to remove Destination 1 (only) when there is a Destination 2 assigned.
• If you attempt to assign Destination 2 when Destination 1 is not assigned.
Notes
• If you check “Prompt on Error,” the copy function stops if one of the above errors occurs. You are then
given a choice to continue or abort. Continue skips the error and does not perform the copy.
• If you do not check “Prompt on Error,” all errors, if any, are skipped and the copy is not executed.
• You can assign or remove both destinations at the same time without causing an error.
System
2. Enter Program 501 data.
3. Get Default sets all values to factory default.
4. Click Submit.
FIELD DESCRIPTION
01 Number This is the dialable number stored in the speed dial bin.
Possible values:Up to 32 digits, 0~9, *, # and Pauses (default = no
value)
To enter pauses enter Px, where x equals 1~9 (seconds), which is the
length of the pause.
02 Name This is the Name that appears on Telephone LCD dial directories.
Possible values:Up to 8 ASCII characters (default = no value)
System
This program enables you to assign Working Day Types for up to 128 unique Calendar Days. These
settings override the default system schedules in the CIX to enable Day/Night scheduling for unique
circumstances.
FIELD DESCRIPTION
01 Calendar Day Enter the Calendar Day for which to assign a Working Day Type schedule.
Possible values:YYYY = Year, MM = Month, DD = Day (default = no
value)
01 Monday Assign the type of day schedule that is to be used for each day of the
week.
02 Tuesday
Possible values:Work Day, Non-Work Day (default) or Holiday
03 Wednesday
04 Thursday
05 Friday
06 Saturday
07 Sunday
Tenant Number Select the Tenant number for which the daily schedules will be configured.
(This feature is available with R2.2 or higher.)
Possible values:1~8.
Work Day Enter the Day1, Day2 and Night Mode start time for Work Day day type.
• 01 Day1 Mode/ Possible values:hhmm; hh = hour (00~23, 99), mm = minutes (00~59, 99)
Work Day (default = 9999)
• 02 Day2 Mode/ Note 9999 deletes or skip modes.
Work Day
• 03 Night Mode/
Work Day
Non-Work Day Enter the Day1, Day2 and Night Mode start times for Non-Work Day day
type.
• 04 Day1 Mode/Non-
Work Day Possible values:hhmm; hh = hour (00~23, 99), mm = minutes (00~59, 99)
(default = 9999)
• 05 Day2 Mode/Non-
Work Day Note 9999 deletes or skip modes.
• 06 Night Mode/
Non-Work Day
System
Holiday Enter the Day1, Day2 and Night Mode start times for Holiday Day day type.
• 07 Day1 Mode/ Possible values:hhmm; hh = hour (00~23, 99), mm = minutes (00~59, 99)
Holiday (default = 9999)
• 08 Day 2 Mode/ Note 9999 deletes or skip modes.
Holiday
• 09 Night Mode/
Holiday
PAD Values
PAD Values Interface
Network eManager displays PAD values as a worksheet (partial example below). To change a value click
on the number. The line will expand and up/down arrows (spin arrows) will appear. Click on the arrows to
adjust the PAD level. The changes are only in the worksheet until it is submitted. You can change as many
PAD values as you like, then submit once to change the system database.
Export
The Worksheet can be exported. The Export button stores the worksheet as a comma delimited file on the
local PC. The exported file can be opened and modified using word processing or spreadsheet programs.
Import
A worksheet file can be imported as a worksheet. The worksheet can be compared to the default PAD
values or to the system database. The PAD value worksheet can be exported before making changes to
the PAD settings. If necessary, the old settings can be restored by importing the worksheet file.
Change Compare
When a worksheet is compared to the system database or the default values, the differences can be seen
as highlighted values in the worksheet.
Load Default
Loads the PAD Table default values into the worksheet. Click on the Submit button to restore the default
PAD values in the CIX database.
CAUTION! Any PAD groups you have created are not part of the default. These groups
will be lost when the default values are restored.
PAD Table
Program Number(s): 107, 108 and 114
Assign PAD groups, PAD tables and PAD conference tables using these programs.
1. Select System > PAD Table.
2. Enter Program 107 data.
3. Enter Program 108 data.
4. Enter Program 114 data.
5. Click Submit.
01 Sender PAD Device Enter Sender PAD device or group. See Table 4-2 or use drop-down menu.
Number
Possible values:Analog telephone, DKT, Analog trunk, T1 trunk, ISDN
station, ISDN trunk, CONF bridge, Music source, EXT.
paging, IPT-B, IPT-L/SIP, MIPU/GIPU_IPT2000/IP5000,
MIPU/GIPU-Strata Net, SIP Trunk, PAD group 1~17.
(default = no value.)
02 Receiver PAD Enter Receiver PAD device or group number. See Table 4-2 or use drop-
System
Device Number down menu.
Possible values:Same as above
CIX100 - 6 PAD group numbers
CIX200/670/1200 Basic - 10 PAD group numbers
CIX670, CIX1200 Expanded - 32 PAD group numbers)
03 PAD Loss Enter PAD Value (see Table 4-2 or use the drop-down menu). The value
shown represents the net effect.
Note To PAD is to insert loss; therefore, “negative loss” equals net gain.
Possible values:1 = 6 dB Net Gain More volume
2 = 3dB Net Gain
3 = 0dB
4 = 3dB Net Loss
5 = 6dB Net Loss
6 = 9dB Net Loss
7 = 12dB Net Loss Less volume
8 = 15dB Net Loss
(default = no value)
System
03 PAD Conference Enter the desired PAD Value for the combination of analog trunks and
Value telephones specified in 01 PAD Conference Trunks and 02 PAD
Conference Telephones above. The value shown shows the net effect.
Note To pad is to insert loss; therefore, “negative loss” equals net
gain.
Possible values:1 = 6 dB Net Gain
2 = 3dB Net Gain
3 = 0dB
4 = 3dB Net Loss
5 = 6dB Net Loss
6 = 9dB Net Loss
7 = 12dB Net Los
8 = 15dB Net Loss
(default = no value).
FIELD DESCRIPTION
System
Possible values:Up to 16 ASCII character (default = no value)
FIELD DESCRIPTION
01 MOH/BGM 1 For MOH/BGM #2~#7, click in the radio button to enable MOH/BGM for the
(ACTU or BECU) specified BIOU (MOH/BGM #1 enabled by default).
03 MOH/BGM 3
(BIOU1-J2)
04 MOH/BGM 4
(BIOU1-J3)
05 MOH/BGM 5
(BIOU2-J1)
06 MOH/BGM 6
(BIOU2-J2)
07 MOH/BGM 7
(BIOU2-J3)
FIELD DESCRIPTION
08 MOH/BGM 8 Enter the analog station card equipment number to which MOH/BGM source
(RSTU/BSLU #9~1510 is connected.
Equip. No.)
Enter data as XXYYZZ:
09 MOH/BGM 9 XX=cabinet 01~07
(RSTU/BSLU
Equip. No.) YY=slot 01~10
ZZ=circuit 01~16
10 MOH/BGM 10
(RSTU/BSLU Example: If the MOH/BGM source should be a assigned to an RSTU in cabinet
Equip. No.) 5, slot 2, circuit 3; enter 050203.
1. A PDN can not be assigned to an BSTU/BSTCIU/RSTU/BSLU/ASTU/LSLU
11 MOH/BGM 11
equipment number if it is to be a MOH circuit.
(RSTU/BSLU
Equip. No.) If a PDN is assigned to the circuit that will connect to a MOH/BGM source, you
must first delete it using PRG201.
12 MOH/BGM 12
(RSTU/BSLU 2. On CIX100, ASTU=010901and 010902.
Equip. No.) 3. On CIX200, LSLU=010401and 010402.
13 MOH/BGM 13 Cabinet numbers:
(RSTU/BSLU • CIX/CTX100: Select 01 for Base and Expansion cabinet.
Equip. No.)
• CIX200: Select 01 for Base and 02 for Expansion cabinet.
14 MOH/BGM 14 • CIX/CTX670: Select 01 for Base and 02~07 respectively for each
(RSTU/BSLU Expansion cabinet.
Equip. No.)
• CIX1200: Select 01 for Base and 02~12 respectively for each
15 MOH/BGM 15 Expansion cabinet.
(RSTU/BSLU Slot numbers:
Equip. No.)
System
• CIX/CTX100: Select 01~04 for Base slots; 05~09 for Exp.
• CIX/CTX100: Virtual Slot for ACTU Relay = Cab 02, Slot 05.
• CIX200: Select 01~04 for either cabinet.
• CIX/CTX670: Select 01~08 for Base slots; 01~10 for Exp.
• CXI1200:Select 01~08 for Base slots; 01~10 for Exp.
• CTX28 and CIX40 assignments are hard coded and cannot be
changed.
• Virtual Slot for GCTU Relay = Cabinet 02, Slot 05.
01, 01 - 8 digital tel on motherboard (CTX28, CIX40 R1HW and R2HW).
01, 02 - 3 CO lines on motherboard (CTX28, CIX40 R1HW), 4 (CIX40 R2HW)
01, 03 - no card (CTX28, CIX40 R1HW), GVPH (CIX40 R2HW)
01, 04 - 1 (Base) or 2 (GSTU) analog station ports (CTX28, CIX40 R1HW and
R2HW)
01, 05 - GVMU (CTX28), GVPH (CIX40 R1HW), GIPx, MIPU or GCOCIH
(CIX40 R2HW)
01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40
R2HW)
01, 07 - 8 digital tel on GCDU (CTX28, CIX40 R1HW and R2HW).
01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW).
I/O Device
Program Number(s): 803, 801 and 804
These commands assign LAN devices, RS-232C devices and device relationships for I/O Logical Devices
SMDR, SMDI, CTI and physical ports.
00 Logical Device Select the 3 digit logical device number for SMDR, SMDI, and LAN devices
Number or Network application. See Table 4-3.
Possible values: 100 = SMDR
200~206 = CTI LAN devices or PCs (default = no value) -
Do not use for My Phone Application or Feature Flex.
208 = Feature Flex (do not use for anything else)
300 = SMDI or CIX Proprietary Integration
301 = SMDI or CIX Proprietary Integration
400 = BLF (for CIX Attendant Console)
500 = DSS (for Telephone, DSS Console, and ADM DSS
buttons)
600 = Traffic Report
01 Device Connection 1. Select RS-232 for serial connection to SMDR or SMDI devices or PCs.
These devices are connected to BSIS, RS-232 ports.
2. Select LAN for Strata eManager, ACD Server, SMDR LAN connection,
CIX Proprietary Integration, and Attendant Console PC. These devices are
connected to the BECU Network Jack directly or via a HUB or LAN.
Possible values:None (default), LAN or RS-232
FIELD DESCRIPTION
Port Index No. Select the Device Port numbers (one port per device).
Possible values:For a RS-232 connection: 1~4 (default = 1)
For an LAN connection: 1~9 (default = 1)
For BLF Networking: 11
For DSS Networking: 12
Note
• SMDR and SMDI devices can be assigned to any BSIS RS-232 Port.
• LAN devices and PCs can be assigned to logical Ports 1~9 according
to the following logical device number assignments:
LAN Port1 = device 200
LAN Port2 = device 201
LAN Port3 = device 202
LAN Port4 = device 203
LAN Port5 = device 204
LAN Port6 = device205
LAN Port7 = device206
• For Network SMDR, when the Device Port is LAN, set the Client TCP
Port Number to:
600x - SMDR Call Accounting device that does not support receiving
SMDR data from multiple CIX nodes on one TCP port. Set each CIX
System
node to a unique value. The MDR Call Accounting device must be
capable of receiving data from each client port simultaneously.
00 LAN Port Index No. Enter the port number of the LAN device to be assigned or select from the
list. Refer to “803 Application Port Assignments” on page 4-36.
Possible values:1~12 (default = no value)
03 Data Flow Select the data flow protocol for CIX and PC communications.
Possible values:Synchronous or Asynchronous (default = Asynchronous)
System
04 Server Port No. Enter the Server Port Number and proceed to 07 Read Retry Number. This
field is required if Server was selected in 02 PC Operation Type above. If not,
leave this field blank and proceed to 05 Client IP Address.
Possible values:0~65535 (default = 0)
05 Client IP Enter the Client LAN IP Address. This field is required if Client was selected
in 02 PC Operation Type above.
Possible values:0~255 for each octet (default = 0)
FIELD DESCRIPTION
09 Caller Name Set To The Caller Name can be sent to the CSTA application.
CSTA
Possible values:Yes - Net Phone (Set the Caller Name to CSTA) or
NO - Other CTI device (Do not send Caller Name) (Default)
DSS Buttons
Program 803 SMDI LAN SMDI LAN BLF
Feature Flex (DSS
SMDR SMDI CTI CIX Proprietary CIX Proprietary Attendant
Console,
Port Assignments MAS ES/IES32 Console
DKT, & ADM
Logical Device No. 208 CTI #8 300 SMDI #0 300 SMDI #0 400 BLF 500 DSS
Device Connection LAN LAN LAN LAN LAN
Device Port No 8 10 10 11 12
DSS Buttons
Program 801 SMDI LAN SMDI LAN BLF
Feature Flex (DSS
LAN Device CIX Proprietary CIX Proprietary Attendant
Console,
Assignments MAS ES/IES32 Console
DKT, & ADM
LAN Port No 8 10 10 11 12
Protocol TCP TCP TCP TCP UPD
PC Operation Type Server Client Client Server Server
Data Flow Asynchronous Asynchronous Asynchronous Asynchronous Asynchronous
Server Port No. 1117 0 0 6000 3000
Client Port No. 0 1000 5000 0 0
IP address of
IP address of MAS
Client IP 0 ES / IES32 0000 0000
192.168.254.252
192.168.254.252
Retry No. 1 1 1 1 1
Write Retry Counter 1 1 1 1 1
CIX/CTX
Strata Net
CIX/CTX
CIX/CTX LAN
or
WAN
SMDR
Call Accounting
FIELD DESCRIPTION
01 Port Speed Select the data speed for the BSIS port in bits per second (bps).
Possible values:300, 1200, 2400, 4800, 9600 (default), 19200, 38400 or 57600
Note The total combined maximum speed of BSIS ports cannot exceed
57,600 bps.
02 Port Parity Select the parity error checking method used by the BSIS port.
Possible values:None, Even or Odd (default)
04 Flow Control This setting indicates the type of flow control used between the BSIS port and
the SMDI or SMDR device. To enable the CIX to buffer call records set this field
System
to Flow.
Possible values:None (default) or Flow
05 Wait Timer Select the maximum time to wait for connection. The Timer value can be one
through 255 seconds. Select 0 to set to permanent waiting.
Possible values:0~255 (default = 30)
FIELD DESCRIPTION
01 Message Text Defines the text portion of the LCD Advisory Message to be displayed.
The total message text, plus the user entered variables (4-digit time or
date; or 1~5 digit DN) cannot exceed 16 characters total.
Possible values:Up to 16 ASCII characters (default = no value)
02 User Entered Defines the text portion of the LCD Advisory Message to be displayed.
Variable
The total message text, plus the user entered variables (4-digit time or
date; or 1~5 digit DN) cannot exceed 16 characters total.
Possible values:None (default), DN, Time or Date
System
FIELD DESCRIPTION
01 Dial 0 Call Day 1 Dst Type This determines the destination type for calls dialing the Tenant
02 Dial 0 Call Day 2 Dst Type Attendant Access Code in each tenant for each time mode (Day 1,
Day 2 and NIght).
03 Dial 0 Call Night Dst Type
Important! The Tenant Attendant Access Code must be
assigned in Prog 102. If it should be 0, the
Attendant Console Group Access Code, which
is 0, must be deleted.
Possible values:No Data (default), Dialing Digits, Night Bell
01 Dial 0 Call Day 1 Dst Enter the PDN of the Attendant to ring when dialing Tenant Attendant
Digits Access Code in Day, Day2, or Day 3 mode.
02 Dial 0 Call Day 2 Dst Possible values:Up to 32 digits for each Day Mode selected
Digits (default =no data)
03 Dial 0 Call Night 3 Dst
Digits
04 Night Mode Relay Enter the General Purpose relay number assigned to the Night Bell.
BIOU relays 1~8. This operation activates the relay continuously
when the system is in the night mode.
Possible values:
BIOU 1 = relay 1~4
BIOU 2 = relays 5~8
ACTU, GCTU and LCTU = relay 5
05 Night Bell Relay Enter the General Purpose relay number assigned to the Night Bell.
BIOU relays 1~8. This operation activates the relay when a CO line or
DID rings when the system is in night mode. The CO or DID line must
be assigned to ring the night bell.
Possible values:
BIOU 1 = relay 1~4
BIOU 2 = relays 5~8
ACTU, GCTU and LCTU = relay 5
Assignment
Program Number(s): 200, 201, 203, 204, 214, 205, 213, 215, 208, 210, 216, 260, and 502
The following programs assign station data.
Station
and click OK.
• Setup the DN by adding values to the remaining fields.
• Get Default sets all values to factory default.
• Click Submit.
The following table takes you through the parameters for IP station assignment (PRG 260).
Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Prog 200)
FIELD DESCRIPTION
01 PDN Equipment No. Enter the PDN (xxyyzz). This is the cabinet, slot, and circuit number of the
ADKU, BDKU/BDKS, PDKU, or RSTU interface PCB to which the PDN is, or
should be assigned.
Example: If the PDN should be a assigned to a BDKU in cabinet 5, slot 2,
circuit 3; enter 050203.
Cabinet numbers:
• CIX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07.
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX100: Base 01, Exp.05~08
• CIX100: ACTU Relay Equipment= Cab 02, Slot 05.
• CIX100: ASTU Equipment=010901 and 010902
• CIX200: Base/Exp.01~04
• CIX200: LSLU Equipment=010401 and 010402.
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
03 Circuit Type Select Extension or Assign Voice Mail attributes to analog circuits
Possible values: Extension (default) or Voice Mail
• Extension – Should be assigned to PDNs that are associated with Digital or
Standard telephones.
• Voice Mail – Should be assigned to PDNs associated with Voice Mail
circuits.
• Announce – Not used in the U.S.A. or Canada.
06 FRL Day1 Assign FRL to Day1, Day 2 and Night modes. The higher the FRL number, the
• Day2 more trunk access is available.
• Night Possible values:1~16 (default = 1)
Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Prog 200)
FIELD DESCRIPTION
10 Call Waiting Tone Select desired waiting tone for Offhook Campon.
Possible values:None (default), Singular or Continuity
11 Dialing Progress Tone Select type of Tone to hear after dialing LCR access code
Possible values:Dial Tone (default), Entry Tone or Silence
12 System Call Forward. Select the System Call Forward Group number.
Possible values:0~4 (CIX100), 0~10 (CIX200:), 0~32 (CIX 670), (default = 0)
14 Bearer Capability ISDN Bearer Capability the PSTN is expecting from non ISDN stations. 3.1kHz
Audio (data and speech) or Speech.
Notes
• Standard telephone type data devices (modems, G3-Fax signals) must be
set for 3.1KHz audio on ISDN lines.
• The Strata Net IP network does not support 3.1KHz (data and speech), all
standard telephone equipment must be set to 'Speech' if making calls over
Strata Net IP.
Possible values:3.1kHzAudio or Speech (default = 3.1kHzAudio)
15 Display DN Enter the number to be displayed on the calling telephone that rings this PDN
number. This number is will be overridden by Program 209, 04 (if assigned)
Station
and if the PDN is in a hunt group.
Possible values:Up to 5 ASCII characters (default = no value)
16 Caller Emergency Service Enter the E911 Calling Party Information identifier for this station (CESID).
Identification (CESID)
Possible values:Up to 16 digits (default = no value), however CESID should be
10 digits or less for Centralized Automatic Message
Accounting (CAMA) E911 trunk. PRI E911 allows upto 16
digits.
17 Emergency Call Group Enter the Emergency call group that this station belongs to.
Possible values:1~8 (default = 1)
Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Prog 200)
FIELD DESCRIPTION
18 Remote CF/DND Password Enter password to set or cancel DND or station Call Forward from another CIX
station; or, for Call Forward only, from a external DSIA line.
Possible values:Up to 4 ASCII characters (default = no value)
Note DND can not be set/canceled remotely from a DISA line.
19 VMID Code SMDI Enter the voice mail box number that should answer calls when this PDN calls
voice mail; or, when this PDN is called and then forwards to voice mail (this
number is prefixed by codes in Program 579, 11~16)
Possible values:Digits 0~9, * and #, up to 10 characters (default = no value).
Note This VMID code is sent to the voice mail device in SMDI packets or
DTMF tones on direct calls to voice mail from the PDN; and on calls to
the PDN that forward to voice mail. See Program 580 for SMDI or
DTMF choice.
22 MW to VM Port Enter the Message Waiting center DN. For Remote CIX, assign message
center including Node IP for CIX Proprietary Integration integration. This
parameter enables Call Record function too.
Possible values:Up to 7 ASCII characters (default = no value)
23 Travelling COS Change Enable this station with the privilege to change the Travelling COS Override
Code.
Possible values:Enable or Disable (default = Disable)
24 TGAC Override1 Enable Trunk Group Access Code (TGAC) override (for Attendant console)
from this station.
Possible values:Enable or Disable (default = Disable)
25 Service Tones Disable Services Tone for Data Privacy. Service tone, such a Call Waiting
Tone, should be disabled for modems, FAXes, and similar devices.
Possible values:Enable or Disable (default = Enable)
Note Service tone such as Call Waiting should be disabled for modems,
faxes, and similar devices.
26 CW and ROB Tone Enable/Disable the station to receive Call Waiting (Camp-on) and Ring Over
Busy Tone.
Possible values:Enable or Disable (default = Enable)
Notes
• CW tone is always two beeps.
• ROB tone can be two beeps or continuous as set in PRG 204, 27.
27 Name Display Enable the privilege to put the user name in the Directory Assistance display of
a large LCD.
Possible values:Enable or Disable (default = Enable)
Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Prog 200)
FIELD DESCRIPTION
30 Set System Speed Dial Privilege to set System Speed Dial numbers
Possible values:Enable or Disable (default = Disable)
32 Auto OCA OCA occurs automatically when making a call to a busy station that allows
OCA calls to be received.
Possible values:Enable or Disable (default = Disable)
33 Originate OCA Enable this station with the privilege to make OCA calls to other stations.
Note: This privilege must be disabled for all Voice Mail and Auto Attendant
ports.
Possible values:Enable or Disable (default = Enable)
34 RSTU Supervision This enables the auto disconnect Tandem timer in Program 104, FB06 for
these types of Connections.
Possible values:Received (default) or Not Received
Devices connected to RSTU circuits that do not automatically hang up, and
connect to CO lines that do not provide disconnect supervision, should be set
with “Not Received.”
35 Station SpDial Bins The number of station speed dial bins allocated to this station:
Possible values:0~100 (default = 0)
36 Set SLT Dial Type Choose DP (Old style - dial pulse dialling) or DTMF (Newer type - tone
dialling).
Possible values:DP or DTMF (default = DTMF)
37 Set Call Forward Dial When the handset is picked up, the user will hear stutter dial tone if a call
Tone forward is enabled.
Possible values:Enable or Disable (default = Disable)
38 Dialing Digit Restriction After the Extension has made a call it can be prevented from dialling any
subsequent digits.
Station
Possible values:Enable or Disable (default = Disable)
39 CO Park & Hold You can enable or disable CO Park and Hold.
Enabled: When this station parks a line call, CO or GCO buttons of the parked
line that appear on other stations will be on hold. This will allow the other
stations to press the CO or GCO button to pickup the parked call.
Disabled: When this station parks a line call, CO or GCO buttons of the parked
line that appear on other stations will appear busy. This will prevent the other
stations to press the CO or GCO button to pickup the parked call.
Possible values:Enable or Disable (default = Disable)
Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Prog 200)
FIELD DESCRIPTION
40 MW & DND Dial Tone Enable: When this station goes off hook, the station will receive stuttered dial
tone when it has a message waiting indication; and the station will receive a
busy tone burst before dial tone when in the DND mode.
Disable: This station will receive normal dial tone when it has a message
waiting or when it is in the DND mode.
Possible values:Enable or Disable (default = Enable)
41 Activate Message Waiting Enable: This station is allowed to activate station-to-station message waiting
on other stations by dialing the other station number plus 7, 8 or 9; or, by
pressing the Msg key.
Disable: This station cannot activate station-to-station message waiting on
other stations by dialing the station number plus 7, 8 or 9.
Notes
• When disabled, digital telephones are still allowed to activate station-to-
station message waiting by pressing the Msg button.
• This parameter does not apply to Voice Mail ports to use the special
Message Waiting access codes.
Possible values:Enable or Disable (default = Enable)
42 Tenant Number Enter the Tenant number to which this PDN should be assigned.
Possible values:1~8 (default = 1)
43 Hook-Switch Recall Whether to start Recall when a station does On Hook in C-Hold.
Possible values:Enable or Disable (default = Enable)
44 Auto-Campon to PDN This feature allows automatic camp-on to a PDN, even when it is busy and
called by a CO line. If Automatic Camp-on to PDN is enabled, a call to a PDN
can camp on even if the CO line group has auto-camp on disabled in Program
304-17.
Possible values:Enable or Disable (default = Disable)
45 LCR PDN Code Enter the number of digits that determine when to send the LCR PDN code.
The PDN code is registered in the LCR Modified Digits table.
Possible values:Possible values:3 digits (default) or 4 digits.
46 Network Calling Number Enter the CLID telephone number that should be sent for this station when
making external calls through the StrataNet ISDN network (32 digits max.).
When this station makes outgoing calls through the StrataNet network, this
number will be sent over the Strata Net network to the terminating PSTN
connected to the far-end node (Providing this is allowed by the PSTN). This
number will be displayed as the Caller ID number at the terminating external
telephone. This number is not sent to local PSTNs connected to the node from
which the call is originated; nor is it sent when making conventional Tie line
calls that terminate on a PSTN at a far-end node.
Possible values:0 ~ 32 digits (default = no data)
Table 5-1 Station Assignment Data for DKT, SLT and IPT1020SD Telephones (Prog 200)
FIELD DESCRIPTION
47 Personal Admin Enter the Personal Admin password for this station.
Password
Possible values:0 ~ 16 characters (default = no data)
48 Personal Admin Level Enter the Personal Admin user privilege level for this station.
Possible values:Normal, Super1 or Super2 (default = Normal)
49 SLT MW/CLID Option Enter the Message Waiting control type and Caller ID (CLID) for this standard
telephone.
Two types of message waiting signaling are available on the BSTCIU: (1) FSK
Visual Message Waiting Indication (VMWI) for standard telephones with CLID
and Relay Control for a 90v message waiting lamp.
1. Relay control only - same as BSTU interface relay control of MW lamp
voltage with no CLID signaling. (Some phones do not support message waiting
lamps. Refer the Prog. 208-08 (Station Timer assignments) to disable or delay
sending MW lamp signal.
2. Type 1 - No call waiting tone, with FSK VMWI.
3. Type 1 and Type 2 - with call waiting tone, with FSK VMWI
When using a BSTCIU to send CLID to a standard telephone option 2 or 3
must be selected to enable FSK signaling.
Possible values:1, 2, 3
1 - Relay control
51 CAll Name Type Enter the Calling Name for Outgoing Name delivery..
Possible values:None - Do not send a name
LCD - Send the name assigned in FK09 Station Name for this
Station
station
SPECIAL - Send the name assigned in Trunk > Calling
Number (CNIS Presentation and Special Number
Assignment) parameter 04: Special Name Assignments
DEFAULT - Send the name assigned in Trunk > Calling
Number (Calling Number Identificatio) parameter 05: Default
Name
52 Simple SystemSpeed Dial Allows or denies Simple System Speed Dial for this station.
Possible values:Enable or Disable (default)
53 Analog Disconnect Signal Set to Enable to provide Disconnect Signal after the Disconnect Timer (System Timer)
expires.
Possible values:Enable or Disable (default)
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260)
00 Prime DN Prime DN (enter an existing PDN or enter a PDN you wish to create for a new
station).
02 PDN Equipment Number Enter the PDN equipment number (0000 means auto assignment).
• IPT1020-SD must be installed on BIPU-M; IPT1020 cannot be installed on
LIPU/LIPS, MIPU or GIPx.
• SIP phones must be installed on LIPU/LIPS, MIPU or GIPx; SIP phones
cannot be installed on BIPU-M
• IPT2000 series and IP Softphones can be installed on LIPU/LIPS, MIPU,
GIPx or BIPU-M (see Prog 260 for LIPU/LIPS, MIPU or GIPx PDN
assignments). MIPU and GIPU require R5.0 software or higher.
Cabinet numbers:
• CIX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07.
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX100: Base 01, Exp.05~08
• CIX100: ACTU Relay Equipment= Cab 02, Slot 05.
• CIX100: ASTU Equipment=010901 and 010902
• CIX200: Base/Exp.01~04
• CIX200: LSLU Equipment=010401 and 010402.
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
CTX28 and CIX40 assignments below are hard coded and cannot be
changed.
01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW
01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (continued)
03 LAN Interface Number Enter “1” for an LIPU, GIPx or MIPU, enter “2” for an LIPS.
Possible values:1 (Default) or 2
06 DRL Day1 Destination Restriction Level for Day1 Mode (used for credit card calling).
Possible values:1 ~ 16 (default = 1)
Station
Possible values:1 ~ 16 (default = 1)
10 Name to Display Enter the name that should be displayed on telephone LCDs for this PDN.
Possible values:16 ASCII Characters (default = no data)
11 Dialing Progress Tone Type of Tone to hear after dialing LCR access code.
Possible values:Dial Tone (Default), Entry Tone or Silence
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (continued)
14 Bearer Capability ISDN Bearer Capability the PSTN is expecting from non ISDN stations:
3.1kHzAudio (data and speech) or Speech.
Important!
Standard telephone type data devices (modems, G3-Fax signals) must be set
for 3.1KHz audio on ISDN lines.
The Strata Net IP network does not support 3.1KHz (data and speech). All
standard telephone equipment must be set to 'Speech' if making calls over
Strata Net IP.
Possible values:Audio (Default) or Speech
15 Display DN If this station is a member of a Hunt Group that has a Pilot Number and Pilot
Display Number set in Prog 209-02 and Prog. 209-04 respectively, enter the
HG Pilot Display Number in this field. This number will display on the LCD of
telephones when calling or when called by this station or VM port.
This is necessary for proper operation of Hunt Groups, including centralized
Voice Mail, over Strata Net.
Possible values:Dial String of 1~ 5 digits
16 CESID E911 Calling Party Information identifier for this station (CESID). Should be a
valid NANP telephone number.
Possible values: Up to 16 digits (default = no data)
17 Emergency Call Group The Emergency call group that this station belongs to.
Possible values:1 (default) ~ 8
18 Remote CF/DND Password to remotely set or cancel DND or Station Call Forward from another
Password CIX station or, for Call Forward only, from an external DISA line.
Note: DND cannot be set/canceled remotely from a DISA line.
Possible values:1 ~ 4 digits (default = no data)
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (continued)
19 VMID Code Enter the voice mailbox number that should answer calls when this PDN calls
voice mail, or when this PDN is called and then forwards to voice mail (this
number is prefixed by codes in Prog 579, 11~16).
Valid entries: digits 0~9, * and #, maximum 10 characters.
This VMID code is sent to the voice mail device in SMDI packets or DTMF
tones on direct calls to voice mail from the PDN and on calls to the PDN that
forward to voice mail.
Note: see Prog. 580 for SMDI or DTMF choice.
Possible values:1 ~ 10 digits (default = no data)
21 Travel COS Change Privilege Change the Traveling Class of Service Override Code.
Possible values:Enabled or Disabled (default = Disabled)
22 TGAC Override Trunk Group Access Code Override for Attendant console.
Possible values:Enabled or Disabled (default = Disabled)
23 Service Tones Disable Services Tone for Data Privacy. Service tone, such a Call Waiting
Tone, should be disabled for modems, FAX machines, and similar devices.
Possible values:Enabled or Disabled (default = Enabled)
24 Call Waiting Tone Enable/Disable the station to receive call waiting (camp-on) and ring over busy
(rob) tone.
CW tone is always two beeps.
ROB tone can be two beeps or continuous as set in PRG 204, 27.
Possible values:Enabled or Disabled (default = Enabled)
25 Dial Directory Privilege to put the user name in the list display of large LCD (Directory
Assistance)
Possible values:Enabled or Disabled (default = Enabled)
Station
26 Door Over DND Enable DND to be overridden by a door phone.
Possible values:Override or Not Override (default = Not Override)
27 Set System Speed Dial Privilege to set System Speed Dial numbers.
Possible values:Enabled or Disabled (default = Disabled)
29 Auto OCA OCA occurs automatically when making a call to a busy station that allows
OCA calls to be received.
Possible values:Enabled or Disabled (default = Enabled)
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (continued)
31 RSTU Supervision Devices connected to RSTU circuits that do not automatically hang up, and
connect to CO lines that do not provide disconnect supervision, should be set
with Not Received. This enables the auto disconnect Tandem timer in PROG
104, PB06 for these types of connections.
Possible Values: Received or Not Received (default = Received)
32 Station SpDial Bins The number of station speed dial bins allocated to this station.
Possible values:0 ~ 100 (maximum=100 per station).
33 Call Forward Dial Tone When the handset is picked up the user will hear stutter dial tone if Station Call
Forward is set on the telephone.
Possible values:Enabled or Disabled (default = Enabled)
34 Dialing Digit Restriction After the Extension has made a call it can be prevented from dialing any
subsequent digits.
Possible values:Enabled or Disabled (default = Disabled)
35 CO Park & Hold Enabled: When this station parks a line call, CO or GCO buttons of the parked
line that appear on other stations will be on hold. This will allow the other
stations to press the CO or GCO button to pickup the parked call.
Disabled: When this station parks a line call, CO or GCO buttons of the parked
line that appear on other stations will appear busy. This will prevent the other
stations to press the CO or GCO button to pickup the parked call.
Possible values:Enabled or Disabled (default = Disabled)
36 MW & DND Dial Tone Enable: When this station goes off hook it will receive stuttered dial tone when
it has a message waiting indication. The station will receive a busy tone burst
before dial tone when in the DND mode.
Disable: This station will receive normal dial tone when it has a message
waiting or when it is in the DND mode.
Possible values:Enabled or Disabled (default = Enabled)
37 Activate Message Waiting Enable: This station is allowed to activate station-to-station message waiting
on other stations by dialing the other station number plus 7, 8, or 9, or by
pressing the Msg key.
Disable: This station can not activate station-to-station message waiting on
other stations by dialing the station number plus 7, 8, 9, or by pressing the Msg
key.
This parameter does not apply to Voice Mail ports; they use the special
Message Waiting access codes.
Possible values:Enabled or Disabled (default = Enabled)
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (continued)
38 Tenant Number Enter the Tenant number to which this PDN should be assigned.
Possible values:1~ 8 (default = 1)
39 Hook-Switch Recall Enable Recall for Digital Telephones for normal operation.
Disable Recall on Standard Telephones that produce hook-switch bounce
when they are hung-up. This prevents annoying ring recalls when the user
hangs up on a call.
Possible values:Enabled or Disabled (default = Enabled)
40 Auto-Campon to PDN Enable - to allow auto-campon to this PDN when busy and called by a CO line
even if the CO line group has auto-campon disabled in Program 304-17.
Disable - to not allow auto-campon to this PDN when called by a CO line if the
CO line group has auto-campon disabled in Program 304-17.
Note
Auto-campon will always occur on the PDN if the calling CO line group has
auto-campon enabled in Program 304-17 regardless of how this option is set.
Auto-campon will be applied or not to PhDNs according to the PhDN owner
PDN setting for this option.
Possible values:Enabled or Disabled (default = Enabled)
41 LCR PDN Code Enter the number of digits that determine when to send the LCR PDN code.
The PDN code is registered in the LCR Modified Digits Table.
Possible values:G711, G729A or None (default = G729A)
42 Network Calling Number Enter the CLID telephone number that should be sent for this station when
making external calls through the Strata Net ISDN network (32 digits max.).
When this station makes outgoing calls through the Strata Net network this
number will be sent over the Strata Net network to the terminating PSTN
connected to the far-end node (providing this is allowed by the PSTN). This
number will be displayed as the Caller ID number at the terminating external
telephone. This number is not sent to local PSTNs connected to the node from
which the call is originated, nor is it sent when making conventional Tie line
calls that terminate on a PSTN at a far-end node.
Possible values:32 Digits Max.
43 Security Code Enter the My Phone Manager password for this station. This security code is
Station
also the IP Mobility Login password (refer to field 49).
Possible values:16 Characters Max
44 My Phone Manager Level Enter the My Phone Manager user privilege level for this station.
Possible values:Normal, Super 1 or Super2 (default = Normal)
45 Speaker OCA Enable or disable Speaker OCA on an IP telephone. When speaker OCA is
assigned to an IP set an additional IP port is assigned to the IP. If there is no
available IP port S-OCA cannot be assigned and an eManager error will occur.
Possible values:Enabled or Disabled (Default)
Table 5-2 Station Assignment Data for IP, and SIP Telephones (Prog 260) (continued)
49 IP Phone Login Password Whether or not to apply the Login Password Authentication - Uses the
Personal Password (43)
Possible values:Enabled or Disabled (Default)
50 Transfer Registration Whether or not to apply Transfer Registration - Set to Enable to allow IP
Mobility for this DN.
Possible values:Enabled or Disabled (Default)
Note Assign a “Phone Logout” feature key on this DN.
51 Station Connecting Enter the PDN equipment number (0000 means auto assignment).
Equipment
• IPT1020-SD must be installed on BIPU-M; IPT1020 cannot be installed on
LIPU/LIPS, MIPU or GIPx.
• SIP phones must be installed on LIPU/LIPS, MIPU or GIPx; SIP phones
cannot be installed on BIPU-M
• IPT2000 series and IP Softphones can be installed on LIPU/LIPS, MIPU,
GIPx or BIPU-M (see Prog 260 for LIPU/LIPS, MIPU or GIPx PDN
assignments). MIPU and GIPU require R5.0 software or higher.
Cabinet numbers:
• CIX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07.
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX100: Base 01, Exp.05~08
• CIX100: ACTU Relay Equipment= Cab 02, Slot 05.
• CIX100: ASTU Equipment=010901 and 010902
• CIX200: Base/Exp.01~04
• CIX200: LSLU Equipment=010401 and 010402.
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
CTX28 and CIX40 assignments below are hard coded and cannot be
changed.
01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW
01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW
52 Simple System SpeedDial Whether or not to system speed dial supplement is allowed.
Possible values:Enabled or Disabled (Default)
53 Analog Station Whether or not Analog Station Disconnect Signal is sent. Refer to “208 Timer”
Disconnect Signal on page 5-31.
Possible values:Enabled or Disabled (Default)
Station
PDN Table View
The PDN Table View displays the following parameters set in Program 200/260—Station Equipment
Number, Type, Extension/Voice Mail, Primary DN, User Name, PDN VMID, COS, DRL, FRL, LCR Group,
System Call Forward Template, Network COS, the quantity of Station Speed Dial bins and Tenant.
To access the extended list
Select Station > Station Assignments and click the PDN Table View button. The Extended List
spreadsheet displays after it downloads from the CIX. This takes some time depending on the CIX
connection speed and database size.
The screen may be kept up and moved around to use as a reference and can be printed. The Extended
List spreadsheet can be sorted by all 20 columns and sorting can be toggled between Ascending and
Descending order. The entire table can be printed using the Print button on the screen.
FIELD DESCRIPTION
01 Station Type Select the Station Type. When set to Attendant the system can support four
circuits.
Possible values:Extension (default) or Attendant
02 Key Strip Pattern This option allows you select a pre-defined keystrip pattern and submit it to
the digital telephone. It does not display what pre-defined keystrip (if any)
has been assigned to the telephone.
Use the Key tab screen to view or edit telephone keystrip assignments.
Default key strip patterns for digital telephones. The selected pattern is
applied to the 'Key Strip Type' parameter.
None – applies PDN to button 01 and blank to all other buttons.
Pattern 1 – applies PDN to button 01, plus line buttons and DND.
Pattern 2 – applies PDN to button 01, plus line buttons, One-Touch buttons
and DND.
Pattern 3 – applies PDN to button 01 and blank to all other buttons.
(DKT3014/3214 uses only Pattern 1 or None).
Possible values:Pattern 1, 2, 3, or None (default)
FIELD DESCRIPTION
03 Keystrip Button Select the number of feature buttons to assign to this station.
Quantity
Note Although the scroll down menu enables you to choose any value
from 1~24, valid values are 10, 14, and 20.
Possible values:1, 3, 7, 8, 10, 14, or 20 (default)
Applies 1, 3, 10, 14, or 20 button keystrip type to digital telephones:
1 and 3 button keystrips apply to DKT2001, DKT3001/3201|, and DP5008
7 button keystrips apply to DKT3007/32307 and SoftIPT
8 button keystrips apply to IPT2008-SDL
10 button keystrips apply to DKT2010, DKT3001/3201, DP5018, DP5022,
DP5122, DP5130, IP5122-SD -SDC and IP5131-SDL.
Note Set keystrips buttons to 20 for DP5130-SDL, DP5120-FSDL, and
IP5131-SDL with a SHIFT key on systems with R5.2 MT021
software or higher on Release 4.0 processors.
Note To set as or change from DP5130 or IP5131-SDL, refer to Keystrip
Type.
14 button keystrips apply to the Large LCD DKT3014/3210
20 button keystrips apply to DKT2020, DKT3020/3220, DP5032, DP5132
and IP5132-SD
05 Tone Ring/Voice Set PDN to have Tone First or Voice First signaling when called.
Announce For each iES32 PDN, set to “Tone First”; if set to Voice First iES32 will not
answer.
Possible values:Tone or Voice (default)
06 OCA Type Select the OCA type. This field must be programmed with Auto OCA
Originate below.
Possible values:Handset (default) or Speaker
09 Handsfree MIC If you call a station configured for Voice First signaling you can use this
Station
Setting parameter to enable the called parties microphone from your DKT.
Possible values:Enable or Disable (default = Enable)
10 Handsfree Tone If you call a DKT configured for Voice First signaling you can use this
parameter to send a splash tone to the called party.
Possible values:Enable or Disable (default = Enable)
11 Ext. Ring Repeat Enable repetitive ringing for incoming CO / PBX / Centrex signals.
Disabling this parameter defaults to standard CO ringing pattern (1 sec on /
3 sec Off).
Possible values:Enable or Disable (default = Disable)
FIELD DESCRIPTION
FIELD DESCRIPTION
16 Text Msg Display Select whether to display an LCD text message. Immediate displays the
message. Not immediate does not display the message.
Possible values:Immediate (default) or Not Immediate
Station
17 Call History Enter the number of calls to be stored in memory for this station.
Memory
Possible values:0~100 (def = 0) Increments of 5 (0, 5, 10, 15, 20, … 100)
Note Up to the system max: CIX40, 100 = 660, CIX200, 670 Basic, 1200
Basic = 1000, 670 Exp = 2000, CIX1200 Exp = 3000
FIELD DESCRIPTION
19 Continuous Enable / Disable Continuous DTMF for DKT2000 and DTK3000 series
DTMF telephones.
Enabled allows the telephone to send DTMF tones to the far end
continuously as long as the key on the dial pad is held down.
Note
• For each iES32 PDN, set to 'Not Continuous' - if set to 'Continuous',
outdial notification to pagers and calls to AMIS nodes will not function
properly.
• DKT1000 series telephones do not support continuous DTMF.
DKT1000 series telephones must be set to 'Not Continuous' or they will
misdial.
Possible values:Continuous (default) or Not Continuous
23 Mailbox Selection Select the method to enter the destination Mailbox for Call Recording. If set
to Auto the CIX uses the VMID of the station initiating the record function.
Note
• The DN assigned as the MSG center in PROG 200 is used to call the
VM port or Hunt group (PROG 200 FK 22).
• When set to Auto the VMID of the station initiating the record function is
sent to Stratagy ES as the destination mailbox.
• When set to Manual Input the user may enter any valid mailbox followed
by the “#” sign. If the user presses “#” without additional data the CIX
will send the VMID of the originating station.
Possible values:Auto or Manual (default)
24 MIC Init. Value Turn on the microphone automatically when making a speakerphone call.
Note The microphone must be enabled.
Possible values:On (default) or Off
FIELD DESCRIPTION
26 Speaker Mode Enable telephone to receive Call Waiting (Camp-on) and Ring Over Busy
Tones (ROB) Tone while on a speakerphone call.
Possible values:Yes (default) or No
30 Auto Line Hold Enable Automatic Line Hold. This parameter allows a station to “line hop”
from one call to another automatically by placing the first call on hold.
Possible values:Enable or Disable (default = Disable)
31 Call Progress Allows the telephone to be set to ring or not ring when busy on a call. If a
Dependency telephone has multiple DNs (PDN + PhDNs) set this parameter to the Line
Mode.
Line Mode: Calls will ring the telephone when the user is talking on a line or
DN button if the telephone has multiple DN or line buttons in a hunt
configuration. If Call Forward Busy/No Answer is set, the telephone will
Ring No Answer, and then forward when a call is delivered to the telephone
while the user is talking on a DN or CO line button.
Terminal Mode: Callers will receive busy tone when any DN or CO line
button on the telephone is in use. If Call Forward Busy/No Answer is set on
the telephone, a call to the telephone will forward immediately when a call
is delivered while the user is talking on any DN or CO line button.
Possible values:Line Mode (default) or Terminal Mode
Station
33 Stop Sending Turn this parameter On to stop sending LCD information to this port. This
LCD Data must be turned on for Stratagy iES32 voice assistant ports.
Possible values:On or Off (default = Off)
35 Pool Line Flash Enable this feature if pooled line buttons should only flash when they ring
this telephone. If disabled, pooled line buttons will flash on this telephone
when the pooled line is ringing any telephone - even if not ringing this
telephone.
Possible values:Enable or Disable (default = Enable)
FIELD DESCRIPTION
36 Exclusive Hold Enable: If the user presses the Hold button twice in succession the
telephone places the current call on Exclusive Hold.
Disable: The telephone cannot place calls on Exclusive Hold.
Possible values:Enable or Disable (default = Enable)
37 Dial Directory - Enable: Allows access to the telephone Dial Directory by going off-hook,
Off Hook pressing the Spkr button or pressing the first softkey on the left side of the
LCD.
Disable: Denies access to the telephone Dial Directory by going off-hook or
pressing the Spkr button. User must press the first softkey on the left side
of the LCD to access the Directory Dial feature.
Note This option only applies to 7, 10, and 20 button telephones with
small LCDs.
Possible values:Enable or Disable (default = Disable)
38 Dial Directory - Enable: Allows user to originate a call by going off-hook, pressing the Spkr
Make Call button or pressing the CALL softkey after finding a name using the small
LCD telephone Dial Directory feature.
Disable: User must press the CALL softkey to originate a call using the
small LCD telephone Directory Dial feature. After finding a name, nothing
will happen when going off-hook or pressing the Spkr button.
Possible values:Enable or Disable (default = Disable)
41 ADM2 - LCD Set this value to LM5110 if the add-on module 2 is an LCD line module with
KEYSTRIP programmable LCD keys.
Possible values:1: Not LM5110 (Default)
2: LM5110
FIELD DESCRIPTION
Station
PATTERN1 PATTERN2 PATTERN3
FB01 Primary DN Primary DN Primary DN
FB02 CO 1 CO 1 No Data
FB03 CO 2 CO 2 No Data
FB04 CO 3 CO 3 No Data
FB05 CO 4 CO 4 No Data
FB06 CO 5 Single Touch Button No Data
FB07 CO 6 Single Touch Button No Data
FB08 CO 7 Single Touch Button No Data
FB09 CO 8 Single Touch Button No Data
FB10 Do Not Disturb Do Not Disturb No Data
FIELD DESCRIPTION
Prime DN Enter the PDN of the station that is to be associated with the DSS console(s).
Possible values:Any string up to 5 digits (default = no value).
Station
changed.
01, 01 - 8 digital telephones on motherboard - 28, 40 R1HW and R2HW
01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW
01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW
01, 07 - 8 digital telephones on GCDU - 28, 40 R1HW and R2HW
• Attendant – Assign Out Dial, Attendant Answer, Overflow, Position Busy, Trunk Test, Attendant
Loop or Supervised Loop Key Attendant features to this FB.
• ACD – Assign Log In/Out, Available/Unavailable, Work Unit, ACD Help, ACD Pickup, End WrapUp,
Join ACD Call, Monitor ACD Call, Start/End Shift, Display Status, or UCD Agent Login/Out features
to this FB.
• One Touch – Assign FB as a One Touch button. See ”Setting the One Touch Button’ on page 5-21.
• Split – Assign FB to Split the connected party and the conference master from the conference (for
private call). (Join button is used to reconnect both parties to the conference.) The Split button
should not be assigned to a DKT2304-CT cordless telephone.
• Blank – Clear FB assignment.
6. Click on one feature in the sub-parameter dialog box. If no other settings are required, the FB displays
an abbreviation for the selected feature or if you select Directory No, CO Lines or Door Lock
parameters, additional fields are required. See the tables that follow for more details.
7. Follow the directions in each pop-up dialog box. To modify an existing feature button double-click the
feature button and make the change in the appropriate dialog box that displays.
8. Click Submit.
Cross Copy
Use the following steps to cross copy keys from one station to the keys of another station’s keypad:
Station
2. Enter the One Touch data, then click OK.
Example 1: Setting up a One Touch button to transfer to Voice Mail.
Select the Cnf/Trn from the white box on the right, CNF displays in the One Touch Data field. Then
type #407 after CNF displays in the One Touch Data box. It adds Cnf/Trn #407 in the One Touch Data.
Click OK. Then click Submit.
Example 2: To originate a call from the PDN, select the FK as 01 if the PDN is on the first key then add
the telephone number next to FK01 in the One Touch Data box.
Cancel clears the changes and takes you back to the previous page.
DP5000 and IP5000 series Large Screen telephones can offer 10 more flexible keys. In addition to the added
10 keys, a dedicated Call History button gives access to the Caller ID history of incoming calls. Also, dial by
name directory enables calling by pressing the button associated with the name of the person (R5.2 MT021
software or higher on Release 4.0 processors). On Strata CIX systems running this version of software the
DP5310-SDL, DP5130-FSDL and IP5131-SDL large screen telephones are provided with the following
enhancements:
• Flexible Key capacity - 10 Keys to 20 Keys using the Shift key.
• Dedicated Call History Button using the History (Hist) key (DP5130-SDL & DP5130-FSDL only).
• Enhanced Dial-By-Name Directory operation.
1. In Prog 204 set 03 - Keystrip Button Quantity to 20 and 39 - Large LCD Phone to 20
2. In Stations > Station Assignment > Key set flexible buttons
CO Lines Sub-parameters
FIELD DESCRIPTION
CO 1. Select CO Line #.
Possible values:1~56 (CIX200), 1~64 (CIX100), 1~96 (CIX670 Basic, CIX1200
Basic), 1~264 (CIX670 Exp, CIX 1200 Exp A), 1~440 (CIX1200 Exp
B), (default = no value)
2. Enter Owner DN.
Station
Possible values:Any string up to 5 digits
3. Select Ringing Assignment for Day1, Day2 and Night.
Possible values:No Ring, Immediate Ring, Delayed Ring1 and Delayed Ring2.
4. Select Tone Pitch.
Possible values:1~4 (default = 1)
FIELD DESCRIPTION
208 Timer
Program Number(s): 208
Prerequisite Program: 200 page 5-1
Assigns timing parameters to Primary DNs.
01 Automatic Busy Redial Enter the number of retry attempts made by ABR when dialing a busy
Retry Count telephone number.
Possible values:5~20 (default = 15)
02 Automatic Busy Redial Select the amount of time (in seconds) ABR waits between dialing attempts.
Retry Interval Timer
Possible values:30~180 (default = 60)
03 Automatic Busy Redial Select the number of seconds ABR will call back the station after receiving ring
Recall Timer back tone from the dialed number.
Possible values:5~60 (default = 20)
04 Hold Recall Timer Select the number of seconds before a held call recalls.
Possible values:0~255 (default = 60)
Station
06 Second Interdigit Timer Enter the Second Interdigit Timer in seconds.
Possible values:1~180 (default = 5)
07 Ring Xfer No Answer Enter the Ring Xfer No Answer Timer in seconds.
Timer
Possible values:1~600 (default = 32)
08 SLT MW Lamp Signal The time in seconds to wait before sending the Message Waiting Lamp signal
Timer to a standard telephone.
Note Some SLTs do not support MW lamps
Possible values:1(Default) - 10; 0 = MW signal not sent
09 Analog Station The time in seconds, after the the disconnect until the disconnect signal is sent.
Disconnect Signal Timer
Possible values:1~120 (default = 1)
02 Emergency Enter the length of off-hook time that will cause a DN to originate an Emergency.
Ringdown Timer
Possible values:0~60 (default = 0)
Note For DKT, IP, and IPT stations, do not set the time to more than 30 seconds.
206 Phantom DN
Prerequisite Program: 200 page 5-1
This command assigns Phantom DN parameters.
FIELD DESCRIPTION
04 Display DN Enter the number displayed on the calling telephone that rings this Phantom DN
number.
Possible values:Up to 5 ASCII characters (default = no value)
This number is overridden by the number in Program 209, field 04 (if assigned) and if
the Phantom DN is in a hunt group. When calling from this Phantom DN the number
displayed on the called telephone appears in order of priority as follows:
This number in Program 209, field 04 (if assigned) and if the PhDN is in a hunt group.
… or this number in Program 200, field 15 (if assigned).
… or the calling telephone's PDN.
Station
Exp.), 0~48 (CIX1200 Exp), (default = 0)
06 VM ID Code Enter the voice mailbox number that should answer calls when this PhDN calls voice
mail; or when this PhDN is called and then forwards to voice mail (this number is
prefixed by codes in Program 579, field 11~field 16).
Possible values:Digits 0~9, * and #, up to 10 characters (default = no value).
This VMID code is sent to the voice mail device in SMDI packets or DTMF tones on
direct calls to voice mail from the PhDN and on calls to the PhDN that forward to voice
mail (see Program 580 for SMDI or DTMF choice).
Note Do not enter a VMID code in this field if this PhDN is associated with a PDN in
a multiple DN hunt group (Program 209, field 06).
The associated PDN’s VMID code (Program 200, field 19) will be sent to voice mail.
FIELD DESCRIPTION
09 Message Center Enter the Message Waiting Center DN, VM Pilot Number or lowest member of VM hunt
group.
Up to 7 ASCII characters (default = no value)
10 LCD Name Enter the name that should be displayed on telephone LCDs for this PhDN.
Possible values:Up to 8 ASCII characters (default = no value)
11 Display Name Select radio button for user name to be included in the list display of Large LCD
(Directory Assistance).
Possible values:Enable or Disable (default = Disable)
02 Pilot Number Enter Pilot Directory Number. This is the number that is dialed to call the hunt group.
Possible values:Up to 5 ASCII characters (default = no value) any type of hunt group
can have a pilot number.
Note Any type of hunt group can have a pilot number. Distributed hunt groups
must have a pilot number. Voice mail hunt groups should be distributed with a
Pilot Number. Multiple DN hunt groups should be circular with no Pilot
Number.
04 Number to Display Enter the number that is displayed when called by, or when calling any member of the
hunt group.
Possible values:Up to 5 ASCII characters (default = no value)
Station
Note This number should be the DH Group Pilot number for Voice Mail hunt
groups. This number could be the PDN of a Multiple DN hunt group, in which
case the number would override the number assigned in Program 200, field
15 for PDNs and Program 206, field 04 for Phantom DNs.
05 Pilot No. SCFwd Allows you to assign a system call forward pattern to the Pilot Number of a hunt
group.
Possible values:0~4 (CIX/CTX100 & CTX28 & CIX40), 0~10 (CIX/CTX670 & CIX200
Basic), 0~32 (CIX/CTX670 Exp), 0~10 (CIX200 Basic HCTU only),
0~48 (CIX1200 Exp. HEXAU or HEXBU)
(default = 0)
FIELD DESCRIPTION
06 Muitple DN Hunt Enable if hunt group is created for multiple DN operation. Multiple DN hunt groups
should be circular with no pilot number. Set to disable for UCD group.
Possible values:Enable or Disable (default = Disable)
07 DHG Auto CampOn Whether to execute Automatic Camp On to the distributed hunt group or not.
Possible values:Enable or Disable (default = Disable)
Should be applied to VM Distributed hunt groups so callers automatically camp on to
voice mail when all VM ports are busy. Does not apply to circular or serial hunt
groups.
Set to Enable for UCD group
09 UCD MOH Source Select which MOH interface will be connected to the music source of the Universal
Call Distribution. This source will be played to calls in the UCD Queue.
Possible values:No MOH Source, BIOU-1-J1~J3, processor MOH Jack, BIOU-2-
J1~J3, XSTU-1~8
Note Maximum 128 calls in queue at one time.
The number of calls waiting in the queue times the number of agents in the
system must be less than 128. For example, two UCD groups - group #1 has
10 agents and group #2 has 15 agents. Group #1 can have only 3 calls
queued (10x3 = 30) when group #2 already has 6 calls in the queue (15x6 =
90). A total of 120.
10 UCD Overflow Select the amount of time that UCD calls should remain in the UCD Queue before
Timer they overflow.
Possible values:1 to 3600 seconds in 1 second intervals (default = 300 seconds)
Note The overflow destination is the destination assigned to the UCD Pilot System
Call Forward-No Answer Timer.
11 UCD RBT Timer If no UCD agents are available when a call is routed to the UCD group the caller will
hear Ring Back Tone (RBT) for the length of time set for this timer. After this time
expires the caller will be routed from RBT to the UCD MOH interface.
Possible values:0~30
Default = 10
Hunt Group Number Enter an existing hunt group number or use the List, Add, Append, Modify, or Delete
buttons as described above.
Possible values:0~18 (CTX28), 0~32 (CIX40), 0~90 (CIX/CTX100), 0~200 (CIX/
CTX670 & CIX200 Basic), 0~640 (CIX/CTX670 Exp), 0~200 (CIX1200
Basic HCTU only),
Possible values:0~1100 (CIX1200 Exp. HEXAU or HEXBU) (default = no value)
Hunt Order This field assigns a station DN position within a hunt group’s hunt order. The hunt order
is selected automatically by Strata eManager. Programmers should assign the last
station in the hunt order first and assign the first station in the hunt order last.
Possible values:1~72 (CIX100), 1~160 (CIX200, CIX670/1200 Basic),
1~560 (CIX670 Exp, CIX1200 Exp A), 1~1100 (CIX1200 Exp B)
(default = no value)
DN By selecting the Insert button you can add a new DN to the hunt group’s hunt order.
Enter the desired DN in the pop-up dialog box.
To modify an existing entry use the Modify button as described above.
Station
Possible values:Up to 5 ASCII characters (default = no value)
If no rows are selected, the Add button is active. Click the Add button to add members to Hunt Groups.
When you click the Add button the Add dialog box displays.
Select the DN from the Available Directory Numbers box, then click the Arrow button in the center. This
moves the DN to Hunt Group box on the left. Click Add Now to Save the entry or Cancel to cancel.
Clicking Add Now automatically refreshes the table view.
In the dialog box, if you want 6200 to appear before 5200, click 6200 on the right, then click 5200 on the
left and then click the arrow in the center.
• Select All and Unselect All – Clicking these buttons selects or unselects all groups in a table.
00 Primary DN Enter the Prime DN of the station to be assigned to paging groups. A station may
belong to more than one paging group.
Note You can have up to 72 stations in a paging group in the CIX100 and up to 120
stations in a paging group in the CIX200, CIX670 & CIX1200.
Page Group capacity:
• CIX100, CIX40 & CTX28, 4 Page Groups
• CIX670 Basic & CIX200, 8 Page Groups
• CIX670 Expanded, 16 Page Groups
• CIX1200 Basic, 8 Page Groups (HCTU only)
• CIX1200 Expanded, 24 Page Groups (HEXAU or HEXBU)
Possible values: Up to 5 ASCII characters (default = no value))
Station
• CIX1200 Basic, 8 Page Groups (HCTU only)
• CIX1200 Expanded, 24 Page Groups (HEXAU or HEXBU)
Note Note: You can have up to 72 stations in a paging group in the Strata
CIX100 and up to 120 stations in a paging group in the Strata CIX 200/
670/1200.
Possible values: On or Off (default).
FIELD DESCRIPTION
18 All Call Check to assign the DN to the All Emergency Page Group.
Emergency Page
Page Group capacity:
Group
CIX100, CIX40 & CTX28, 4 Page Groups
CIX670 Basic & CIX200, 8 Page Groups
CIX670 Expanded, 16 Page Groups
CIX1200 Basic, 8 Page Groups (HCTU only)
CIX1200 Expanded, 24 Page Groups (HEXAU or HEXBU)
Note You can have up to 72 stations in a paging group in the Strata CIX100
and up to 120 stations in a paging group in the Strata CIX 200/670/1200.
Possible values: On or Off (default)
01~48 Click in the radio button to Indicate which Call Pickup Group(s) this station
is to participate in. A station can be assigned to more than one group.
Possible values:check = On; or unchecked = Off (default)
Note 01~05 CIX40/100 and CTX28, 01~10 CIX200/670/1200 Basic,
01~32 CIX670 Expanded, 01~48 CIX1200 Expanded.
Station
Pickup Group Table View
Pickup Group Table View enables you to view all Pickup groups and members.
Delay Destinations can be PDNs of standard telephone circuits only and Voice Mail
Hunt Group Pilot Numbers (not Multiple DN Hunt Groups).
Member Requirements
The table below has details for members that can and cannot be in a group.
Important!
• Immediate Destinations can only be PDNs (Digital and/or Standard Telephones) and PhDNs.
• Delay Destinations can be PDNs of standard telephone circuits only and Voice Mail Hunt Group Pilot
Numbers (not Multiple DN Hunt Groups).
• Attendant Consoles cannot be members of multiple call groups and cannot overflow to MC groups.
Assigning Attendant Consoles to MC groups will cause Attendant Consoles to malfunction. Do not set
Attendant Consoles to overflow to MC groups.
Station
FIELD DESCRIPTION
01 MC Group Pilot Number Enter the pilot directory number that should be assigned to the Multiple Call
Group. This can be any number, 1~5 digits, that does not conflict with numbers
in the current system number plan.
Possible values:1~5 digits (default = no data)
04 System Call Forward Assign a system call forward template number to the multiple calling group.
Possible values:0~4 CIX/CTX100 & CTX28 & CIX40, 0~10 CIX/CTX670 &
CIX200 Basic, 0~32 CIX/CTX670 Exp., 0~10 CIX200 Basic
HCTU only, 0~48 CIX1200 Exp. HEXAU or HEXBU
(default = 0)
05 Voice Mail ID Enter the VM call forward ID digits for the multiple calling group.
Possible values:Up to 10 digits (default = no data).
Delay Destinations can be PDNs of Standard Telephone circuits only and Voice Mail
Hunt Group Pilot Numbers (not Multiple DN Hunt Groups).
Note Each group can have up to 25 members. You can have up to 64 groups.
Note The buttons on this screen are dynamic. When you select an empty index number the Add button
displays. When you select an existing index number the Modify and Remove buttons display.
Modify enables you to edit, while Remove deletes the multiple ringing group index number.
FIELD DESCRIPTION
03 Member DN Select an index to a add a new member to this MC Group; or select an existing
Member DN to Modify or Delete the member.
To add a Member DN, enter a PDN, PhDN, or Hunt Group Pilot number that
exists in the system, then select which ringing option should be assigned to the
member (Member DNs can be in multiple MC Groups).
Possible values:Up to 32 digits (default = No Data)
Station
• Delay 1 ring assignments will continue to ring when Delay 2 ring
assignments ring.
• Delay ring PDN and PhDN buttons will flash red and not ring immediately
after the MC Group is called; they will ring and flash green when their delay
ring timers expire.
Note Bin-linking is automatic. Any previously programmed data in the “adjacent speed dial bin” as
described above is overwritten. Furthermore, if a number exceeding the maximum allowable dial
digit length is overwritten with a new number which complies to the 32-digit restriction, the excess
digits recorded in the next bin (from the previous entry) is treated as a unique speed dial record.
• Speed Dial Number Nesting – A speed dial number can be nested into another speed dial number. For
example, if an international dialing prefix is used often, program the prefix in any speed dial bin. Then in
another speed dial bin program the first bin number + the number to dial. When the second speed dial
bin is activated, Strata CIX first retrieves and dials the international dialing prefix from the first bin
location, then adds the numbers to dial.
FIELD DESCRIPTION
01 Speed Dial Index Enter the station speed dial bin number. A station can have up to 100 speed
dial bins.
Possible values:00~99 (default = no value)
Note Adding bin numbers here will automatically increment the number of
speed dial bins available to the station in increments of 10 speed dial
bins. The number of speed dial bins available to the station can also be
assigned and displayed in Prog 200, 35 - Station SpDial Bins.
Example: If bin number 50 is entered here, 50 speed dial bins will
automatically be assigned to the station and will also be displayed in
Prog 200, 35.
FIELD DESCRIPTION
02 Number This is the dialable number stored in the speed dial bin.
Possible values:Up to 32 digits, 0~9, *, # and Pauses (default = no value)
To enter pauses enter Px, where x equals 0~9 (seconds), which is the length of
the pause, 0=10 seconds.
Note
• If the number being entered exceeds the 32 digits, the next speed dial
location will automatically be appended to create longer numbers.
• Also another speed dial bin can be nested within another bin for dialing
common numbers. If speed dial bin 100 has long distance access digits
1010321, these digits can be nested in to other speed dial bins by using
*100 as the first digits of the other bins. Example: Putting *10017145563425
into speed dial bin 150 would cause SD150 to dial the access digits plus the
number 10132117145563425.
• If you are programming from the telephone, the digits * and # have a special
meaning when programming speed dial numbers. The # digit indicates the
end of entry and * is an escape character. To dial the digits * or # as part of
the number; enter ** or *#. To enter pauses enter *0~*9. The second digit
represents the number of seconds for the pause function.
03 Speed Dial Name Enter the LCD Name that displays on LCD dial directories.
Possible values:Up to 8 characters (default = no value)
Dialing Code Dial code that user accesses from the phone.
Station
This screen shows the entire list of available PDNs.
To access the Station Speed PDN Table View
Select Station > PDN Table View.
Note See Table Views on page 2-17 for table functionality.
ISDN
The following programs assign ISDN data to stations.
Program Number(s): 202 and 217
FIELD DESCRIPTION
Primary DN Enter the PDN. When a required DN is not programmed, the DN is regarded as a
new station. The system assigns default data as defined in 217 ISDN Station Data.
Possible values:Up to 5 digits (default = no value)
01 PDN Equipment No. Enter the BRI equipment number assigned to this PDN. This is the cabinet, slot,
and circuit number of the RBUU/RBUS or RBSU/RBSS interface PCB to which the
PDN is or should be, assigned. Enter data as xxyyzz:
Example: If the PDN should be assigned to a BDKU in cabinet 5, slot 2, circuit 3,
enter 050203.
Cabinet numbers:
CIX100: Select 01 for Base and Exp cabinet.
CIX200: Select 01 for Base and 02 for Exp cabinet.
CIX670: Select 01 for Base and 02~07 for each Exp cabinet.
CIX1200: Select 01 for Base and 02~12 for each Exp cabinet
Slot numbers:
CIX100: Select 01~04 for Base slots and 05~08 for Exp slots.
CIX200: Select 01 ~ 04 for either cabinet.
CIX670: Select 01~08 for Base slots and 01~10 for Exp slots.
CIX1200: Select 01~08 for Base slots and 01~10 for Exp slots
02 ISDN Channel Group Enter the ISDN Channel Group number.
Possible values:1~32 (CIX100), 1~48 (CIX200, CIX670 Basic)1~128 (CIX670
Exp), 1~48 (CIX1200 Basic), 1~128 (CIX1200 Exp A), 1~220
(CIX1200 Exp B) (default = 1)
FIELD DESCRIPTION
03 ISDN Protocol Select the ISDN protocol. Only Bearer capabilities specified by the protocol can be
entered in this field. The Initial value for ISDN Protocol corresponds to information
set in the hardware level.
Possible values:Nat’l ISDN (default), ETSI, TTC or Nat’l ISDN Nortel
Note National ISDN = North America, ETSI = England and TTC = Japan.
04 Type Connection Select Point to Point or Point to Multi-point connection type.
Possible values:Point to Point (default) or Point to Multi-point
05 COS Select the BRI Station Class of Service assignments.
• Day1 COS Possible values:1~32 (default = 1)
• Day2 COS
• Night COS
06 DRL Select the BRI Station Destination Restriction Level assignments.
• Day1 DRL Possible values:1~16 (default = 1)
• Day2 DRL
• Night DRL
07 FRL Select the BRI Station Facilities Restriction Level assignments.
• Day1 FRL Possible values:1~16 (default = 1)
• Day2 FRL
• Night FRL
08 LCR Group Select the Least Cost Routing Group number to which this BRI Station belongs.
Possible values: 1~16 (default = 1)
09 QPL Select the BRI Station QPL assignments.
• Day1 QPL Possible values:1~16 (default = 1)
• Day2 QPL
• Night QPL
10 Speech Capability Bearer Capability Speech See Table 5-6 on page 52.
Possible values:Enable or Disable (default = Enable)
11 3.1KHz Audio Bearer Capability 3.1kHzAudio See Table 5-6 on page 52.
Possible values:Enable or Disable (default = Enable)
12 7KHz Audio Bearer Capability 7kHzAudio. See Table 5-6 on page 52.
Possible values:Enable or Disable (default = Disable)
13 64Kbps Unrestricted Bearer Capability unrestricted digital information 64kbps. See Table 5-6 on page
52.
Possible values:Enable or Disable (default = Enable)
14 56Kbps Unrestricted Bearer Capability unrestricted digital information 56kbps
15 2x64Kbps Bearer Capability unrestricted digital information 2x64kbps
Unrestricted
FIELD DESCRIPTION
16 B Channel Selection Select originating B Channel method.
Possible values:
• Exclusive – (default) Channel is indicated and no alternative is acceptable.
• Preferred – Channel is indicated and any alternative is acceptable.
• Any Channel – Channel is indicated and any channel is acceptable.
17 Idle B Channel Choose Idle B Channel selection method.
Selection
Possible values:Forward Cyclic, Backward Cyclic, Forward Terminal or Backward
Terminal (default)
• Select Forward Cyclic (from lowest to highest number of B-channel).
• Select Backward Cyclic (from highest to lowest number of B-channel).
• Select Forward Terminal for the lowest number B-channel (The Low-Low B-
channel selection).
• Select Backward Terminal for the highest number B-channel. (The High-High
B-channel selection)
18 Interdigit Timer 1 Select the Interdigit timer value to time-out during dial tone.
Possible values:1~180 (default = 15)
19 Interdigit Timer 2 Interdigit timer value to time-out after the first digit is dialed.
Possible values:1~180 (default = 5)
20 CESID Enter the CESID value for 911 calls.
Possible values:Up to 16 ASCII characters (default = no value)
21 Number Voice Calls Select the Number of Voice Calls Allowed. If a selection is not made, previously
Allowed written data in this field is erased.
Possible values:One or Two (default)
Note If One is selected the other channel is reserved for Data.
22 Service Tone Enable Service Tone Permission. Select Disable for modems and faxes.
Permission
Possible values:Enable or Disable (default = Disable)
23 TGAC Override Enable TGAC Override.
Possible values:Enable or Disable (default = Disable)
24 Set System Speed Enable System Speed Dial changing permission.
Dial
Possible values:Enable or Disable (default = Disable)
25 Network COS Enter the Network COS value. If a selection is not made, previously written data in
this field is erased.
Possible values:1~32 (default = 1)
26 DN2~32 DN8 Add a DN to this BRI Station. When a DN is entered into one of the seven available
fields, default data as defined in 217 ISDN Station Data is applied to the DNs. If a
selection is not made, any previously written data in this field is erased.
Possible values:Up to 5 ASCII characters (default = no value)
FIELD DESCRIPTION
33 Auto OCA Enable OCA to occur automatically when making a call to a busy station that
allows calls to be received.
Possible values:Enable or Disable (default = Enable)
34 Originate OCA Enable this station to make OCA calls to other stations.
Possible values:Enable or Disable (default = Disable)
35 Station SpDial Bins The number of station speed dial bins allocated to this station.
Possible values: maximum=100
36 Call Forward Dial When the handset is picked up the user will hear stutter dial tone if a call forward is
Tone enabled
Possible values:Enable or Disable (default = Disable)
37 Dialing Digit After the ISDN extension has made a call it can be prevented from dialing any
Restriction subsequent digits.
Possible values:Enable or Disable (default = Disable)
38 MW Stuttered Dial Enable: When this station goes off hook, the station will receive stuttered dial tone
Tone when it has a message waiting indication, and the station will receive a busy tone
burst before dial tone when in the DND mode.
Disable: This station will receive normal dial tone when it has a message waiting or
when it is in the DND mode.
Possible values:Enable or Disable (default = Enable)
39 Tenant Number Enter the Tenant number to which this PDN should be assigned.
Possible values:1 ~ 8 (default = 1)
40 Auto-Campon to PDN This feature allows automatic camp-on to a PDN even when it is busy and called
by a CO line. If automatic camp-on to PDN is enabled, a call to a PDN can camp-
on even if the CO line group has auto camp-on disabled in Prog 304-17.
Possible values:Enable: Allow auto camp-on to PDN or Disable: No auto camp-on
to PDN
41 LCR PDN Code Enter the number of digits that determine when to send the LCR PDN code. The
PDN code is registered in the LCR Modified Digits table.
Possible values:Three Digits or Four Digits (default = Three Digits)
42 Network Calling Enter the CLID telephone number that should be sent for this station when making
Number external calls through the Strata Net ISDN network (32 digits max.). When this
station makes outgoing calls through the Strata Net network, this number will be
sent over the Strata Net network to the terminating PSTN connected to the far-end
node (providing this is allowed by the PSTN). This number will be displayed as the
Caller ID number at the terminating external telephone. This number is not sent to
local PSTNs connected to the node from which the call is originated, nor is it sent
when making conventional Tie line calls that terminate on a PSTN at a far-end
node.
Possible values:Up to 32 digits (default = no data)
01 Station LCD Name Enter the name that should be displayed on telephone LCDs for this PDN. (Max.
8 characters with R1.0~R2.20; Max.16 characters with R2.21 and above.
Possible values:Up to 9 ASCII characters (default = no value)
03 System Call Forward Select the System Call Forward assignment for this station.
Possible values:0~4 (CIX100), 0~10 (CIX200, CIX670/1200 Basic),
0~32 (CIX670 Exp), 0~48 (CIX1200 Exp) (default = 0)
05 Door Phone Override Enable the Door Phone ringing indicator to override Do Not Disturb.
DND
Possible values:Enable or Disable (default = Disable)
FIELD DESCRIPTION
09 VMID Code Enter the voice mailbox number that should answer calls when this PDN calls
voice mail, or when this PDN is called and then forwards to voice mail (this
number is prefixed by codes in Prog 579, 11~16).
Possible values:Digits 0~9, * and #, up to 10 characters (default = no value).
Note This VMID code is sent to the voice mail device in SMDI packets or
DTMF tones on direct and forwarded calls to the PDN. See Prog 580 for
SMDI or DTMF choice.
12 Name Display Whether to put the user name in the list display.
Possible values:Enable or Disable (default = Disable)
13 CPN Presentation to Determine what is sent to an SBus extension from an incoming ISDN trunk
SBus
Possible values:DN, CPN or DN AND CPN (default = DN)
Setup Wizards
There are three station setup wizards—PDN Range, Multiple DN, and VMID Range. Each of them are
described below.
This wizard substantially reduces CIX installation time when you need multiple DN buttons on telephones.
Multiple DNs are required in most CIX installations.
The wizard automatically programs multiple buttons onto telephones to operate as PDN buttons on the
telephones. This wizard automatically groups the telephone’s PDN button with the Phantom Directory
Number (PhDN) buttons so they all operate like PDNs on the telephone—this simulates Strata DK multiple
PDN operation. You will not have to set Call forward or VMID codes for the PhDNs since they
automatically assume the PDN Call Forward and VMID code assignments.
On these screens you need to specify how many button appearances should appear as PDNs on each
telephone or range of telephones (the number of buttons including the PDNs plus the PhDNs). You should
also specify the starting PhDN and Hunt Group number to be used to set up the multiple DN groups.
Important! Make sure you know exactly how many multiple DNs should be on each telephone before
using this wizard. After running the Multiple DN wizard, deletions or additions to Multiple DN
assignments must be made manually, one-by-one, for each telephone PhDN button and
Multiple DN hunt group. The wizard does not support changing existing Multiple DN
assignments in this version of Strata eManager.
CAUTION! If other buttons were installed in a PhDN location they will be overwritten.
• Appropriate telephone as the owner of the PhDN buttons starting with the PhDN you specified.
• PDN of the telephone as the name of the PhDN buttons.
• PDN and appropriate PhDNs of the telephone to the appropriate Multiple DN Hunt group, starting
with the Hunt group number you specified.
3. Based on your requirements, enter the necessary fields.
4. Click Start to generate the request. The screen will change.
Important!
• This is a report that provides the Multiple DN assignments that will be sent to the CIX.
• Ensure that this information is correct before you click Continue. You can change the assignments by
clicking Back.
5. Click Continue to generate results into the CIX database.
Note To modify these entries later you will have to use the appropriate individual program assignments.
6. Review the configuration screen. This is how the multiple DNs are assigned in the CIX after the wizard
is done.
7. (Optional) To print the configuration results, click Print.
8. To exit, select a command from the Program pane.
VMID Range
This wizard reduces CIX programming time when you need to assign Voice Mail ID (VMID) codes. The
wizard will automatically assign specified VMID codes for a range of Primary DNs, PhDNs, and/or Pilot
DNs.
Specify the range of PDNs, PhDNs, or Pilot DNs that should have VMID code assignments. Then select
the VMID code assignment method.
The three code assignment methods are to assign the VMID to:
• Be the same number as the appropriate DN (PDN, PhDN or Pilot DN).
• Start at a specific number and increment by one for each consecutive DN.
• Be the same number for all DNs.
In addition to the above assignments, specific digits including * and # can be added to the front and/or
back of each VMID. This is not for Stratagy codes 91, 92, etc., they are set in Program 579.
You can program a range of VMID codes for PDNs, PhDNs and/or Pilot DNs.
1. Select Station > DN Setup > VMID Range.
2. Click Start. The input screen of the VMID Range Setup Wizard displays.
3. Select the type of VMID that should be assigned to the PDN, PhDN or Pilot DN. Then select the
assignment method and the digits, if any, to be added to front and/or end of each VMID. DN range is
supported. VMID prefix and/or suffix are supported. Click Start to submit the settings to the CIX
database.
User Setup
The User Setup wizard takes you through the process of creating a customer database. The first of the two
screens presents you with the following question: What do you want to do?
• Create Primary Extensions with Mailbox
• Created Primary Extensions sharing the same mailbox
• Create mailboxes and route them to the same extension
• Create Primary Extensions without mailboxes
• Create mailboxes without extensions
The second screen is for advanced users:
• Create Primary Extensions
• Assign Mailbox NUmbers to Extensions
• Create mailboxes and assign extensions for Auto Attendant
• Assign User Names to mailboxes and extension LCD screen.
This chapter provides trunk programming information for the Strata CIX.
Trunks
Group Number Enter the group number of the line group that should be configured.
Possible values:0~32 (CIX100), 0~50 (CIX200, 670/1200 Basic),
0~128 (CIX670 Exp, 1200 Exp A), 0~220 (CIX1200 Exp B)
(default = no value)
04 Private Service Type Select the Tie Trunk Service Type. This field is required when Trunk Type is
Tie.
Possible values:Standard (default) or StrataNet
05 GCO Key Number Select ILG GCO Key Group for DIT mode (see Trunk Type above). The same
GCO cannot belong to different ILGs.
Note: If CO keys are assigned in PRG205 to ring lines in this group, GCO
assignments will be ignored and will not ring
Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/1200 Basic),
0~128 (CIX670 Exp, 1200 Exp A), 0~220 (CIX1200 Exp B)
(default = no value)
06 Pooled Key Number Select ILG Pooled Line Key Group for DIT mode. The same Pooled Line Group
cannot belong to different ILGs.
Note: If GCO or CO keys are assigned to ring lines in this group, Pooled key
assignments will be ignored and will not ring.
Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/1200 Basic),
0~128 (CIX670 Exp), 0~220 (CIX1200 Exp)
(default = no value)
08 DRL Select Destination Restriction Level Day 1, Day 2 and Night Values.
Possible values:1~16 (default = 1)
09 FRL Select Facilities Restriction Level Day 1, Day 2 and Night Values.
Possible values:1~16 (default = 1)
FIELD DESCRIPTION
10 QPL Select Queuing Priority Level Day 1, Day 2 and Night Values.
Possible values:1~16 (default = 1)
18 Calling Number ID Select whether the Calling Number Identification is provided by the User side or
Network side.
Possible values:User Provided (default) or Network Provided
20 Send Dial Tone Whether or not to send dial tone to the originating system (for Tie trunks).
Possible values:Enable or Disable (default)
22 Network COS Enter the COS to be used in Traveling Classmark for Strata Net.
Possible values:1~32 (default = 1)
23 LCR Group Enter the LCR Group number. Calls from this ILG cannot tandem if this field is
Trunks
not entered.
Possible values:1~16 (default = 1)
FIELD DESCRIPTION
25 Register Speed Dial Enable authority to create system speed dial codes.
Codes
Possible values:Enable or Disable (default)
26 Originator Invoke OCA Enable authority for the originator of a call to invoke OCA when encountering a
busy station.
Possible values:Enable or Disable (default)
27 Senderized Tone Mode Send DTMF tones as a complete number rather than digit-by-digit.
Possible values:Dial Tone (default), Entry Tone or Silence
28 Emergency Call Group Used to enable E911 calling across a Strata Net network. The Strata Net ILG is
assigned to an Emergency Call Group in the same way a station is in Program
200 field 17. Without this assignment, the call will not attempt to complete to
one of the trunks in the Emergency Group and will result in an abandoned call.
See Program 550, Enhanced 911 Emergency Call Group Assignment.
Possible values:1~8 (default = 1)
29 Tenant Number Enter the Tenant number to which this DID number should be assigned.
Possible values:1~8.
30 Call-By-Call Cause Enter the condition for which incoming ISDN calls disconnect when
programmed for Call-By-Call (min./max.).
User Busy: Cause 17
Circuit/Channel congestion: Cause 34
04 GCO Key1 Number Select the first GCO Key Group number.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670
BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU
Trunks
FIELD DESCRIPTION
06 Pooled Key1 Number Select first Pooled Line Key Group number.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670
BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU
+ HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = no value)
07 Pooled Key2 Number Select second Pooled Line Key Group number.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670
BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU
+ HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = no value)
13 Account Code Whether or not Forced Account Code is applied when using this OLG.
Possible values:Enable or Disable (default)
14 Destination Whether or not Destination Restriction is applied when using this OLG.
Restriction
Possible values:Enable or Disable (default)
15 Credit Cart Calling Whether or not to enable Credit Card Calling using this OLG.
Possible values:Enable or Disable (default)
16 Send CESID Whether or not E911 CESID information is sent (enabled) on this OLG.
Possible values:Enable or Disable (default = Disable)
17 QSIG Sending Type Digit sending mode for Strata Net only.
Possible values:Cut Through or Senderized (default = Cut through)
19 Recall on AC15 This enables or disables the sending and detection of a recall signal on AC15 TIE
lines. (This applies to the PACU PCBs only.)
Possible values: Enable of Disable (default = Disable)
FIELD DESCRIPTION
Trunks
FIELD DESCRIPTION
01 Line Equipment No. Enter the line equipment number. Equipment numbers are required when
assigning a new line to the system.
XX=cabinet 01~12
YY=slot 01~10
ZZ=analog trunk circuit 01~32
Cabinet numbers:
• CIX/CTX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07.
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX/CTX100: Base 01, Exp.05~08
• CIX200: Base/Exp.01~04
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
CTX28 and CIX40 assignments below are hard coded and cannot be changed.
.
01, 02 - 3 CO lines on motherboard - 28, 40 R1HW, 4 CO lines - 40 R2HW
01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW
01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW
01, 08 - 3 CO lines on GCDU - 28, 40 R1HW and R2HW.
02 Incoming Line Group Assign the trunk to an Incoming Line Group. Two-way trunks need to be
members of one incoming and one outgoing line group.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX
670 BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU +
BEXU or BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128
CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = 0)
03 Outgoing Line Group Assign the trunk to an Outgoing Line Group. Two-way trunks need to be
members of one incoming and one outgoing line group.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CIX200,
1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/
CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200 HCTU
only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU +
HEXBU
(default = 0)
FIELD DESCRIPTION
06 Start Method Enter the Start Method. This setting defines the start protocol method used
between the PSTN and this trunk (for DID/Tie trunks).
Possible values:Immediate Start (default), Timing Start or Wink Start
10 External Ring Repeat This option determines what ring signal is sent to telephones when a line rings
the telephone. Select Supplied (CO Ring Repeat) to use the ring signal supplied
by the CO or Centrex line. Select Not Supplied (CIX Ring) to use the standard
ring signal supplied by the CIX.
Important! Ring Not Supplied must be used on all DISA lines for proper ringing
operation.
Possible values:Supplied (CO Repeat) - (default) or Not Supplied (CIX Ring)
12 Hunt Order The order within the trunks OLG in which the trunk will be seized for outgoing
calls.
Enter 1 for the first trunk seized, 2=next trunk, etc. Enter 999 for the last trunk to
be seized.
Possible values:1~264 or Last One (default = 1)
Trunks
FIELD DESCRIPTION
13 Immediate Cut- This option should be enabled on a line only if the talk-path must be established
Through immediately after seizing a selected outgoing line.
Example, a line connected to a Central Office Ringdown circuit.
Possible values:Enable, Disable (default)
CAUTION! This option will bypass Destination Restriction and E911 digit
analysis. Do not enable this option on a line where these
functions are required.
This option is available only on Ground and Loop, analog or T1 circuits. It should
not be enabled for Tie, DID, ISDN and StrataNet lines.
14 CO Line Guard Time The interval between the release of a CO line and its eligibility to be seized again.
313 Caller ID
Prerequisite Program: 300 page 6-7
This program assigns Caller ID circuits to the CO Line to which the circuit is connected. The ANI, DNIS,
DID formats for T1 and analog DID CO Lines are also defined.
1. Select Trunk > Trunk Assignments, then click the Caller ID tab.
2. Enter a Trunk Number in Line No.for an existing record or click one of the following buttons:
• List – choose from the summary list of programmed trunks on the right side of the screen.
• Copy – Enter the Trunk Number in the Trunk Number field and click Copy to make new Caller ID
trunk numbers.
3. Enter Caller ID Assignment data.
4. Get Default - restores all data to factory defaults.
5. Click Submit.
FIELD DESCRIPTION
01 Signaling Method Specify the format for the interface being used.
Possible values:Nothing (default), ANI/DNIS-MCI, ANI/DNIS-Sprint or CLASS
(Caller ID)
03 CLASS Equipment No. If the CLASS type is chosen, the trunk must be assigned to a Caller ID circuit.
Enter the RCIU/RCIS equipment number as xxyyzz.
Notes
• CLASS equipment numbers are required when assigning a trunk to an RCIU/
RCIS circuit.
• It can also be used to display the equipment location of existing caller ID
circuit to trunk assignments. Example: If the trunk should be connected to a
caller ID circuit (RCIU/RCIS) in cabinet shelf 5, slot 2, circuit 3, enter 050203.
04 Caller ID Ring Start Assigns when an incoming call on an RCOU/RCOS analog line with RCIU/RCIS
Caller ID should start ringing a station.
Note Does not apply to BCOCIU/BCOCIS interface cards.
Possible values:Enable - the call will ring the station as soon as the Caller ID data
Trunks
is sent on the line. Disable - the line will ring the station on the
second ring signal sent from the PSTN. Default=Disable
FIELD DESCRIPTION
Line No. Enter the trunk equipment number. Equipment numbers are required when assigning
a new trunk to the system. It can also be used to display the equipment location of
existing trunks.
Enter data as XXYYZZ:
• XX=cabinet 01~12
• YY=slot 01~10
• ZZ=analog trunk circuit 01~08
or
• ZZ=T1channel 01~24
CTX28 and CIX40 assignments below are hard coded and cannot be changed.
01, 02 - 3 CO lines on motherboard - 28, 40 R1HW, 4 CO lines - 40 R2HW
01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW
01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW
01, 08 - 3 CO lines on GCDU - 28, 40 R1HW and R2HW.
FIELD DESCRIPTION
01 Auto Release The Automatic Release timing: Select Disable if the CO does not send the automatic
release signal on the Loop start line. If the CO does send the auto release signal,
also known as Calling Party Control, set the detect duration time to 95ms or 450ms
depending how long the CO opens the loop to disconnect the line.
Possible values:Disable, Detect 95ms or Detect 450ms (default)
04 Pause after Flash Pause time after flash. After a flash signal is sent to a CO line, this timer determines
when the line will start to send the dialed digits to the other end.
Possible values:0~5, 0 = immediately sent, and 1sec.delay to 5 sec.delay
(default = 1 second delay before sending digits)
05 Response Timer The response timer is for analog DID/TIE lines that have the “start method” set for
“Timing” in Prog 300-06. After a line is seized this timer determines when the line will
start to send the dialed digits to the other end.
Possible values:0=immediatly sent, and 50 msec.delay to 500 msec.delay
(default = 500 msec delay before sending digits)
06 Call Abandon Timer The interval after which the CIX stops sending ring tone to stations when an
incoming call is abandoned (caller hangs up before the call is answered).
Possible values: 6 Seconds or 8 Seconds (default)
Trunks
Line No. Enter the trunk equipment number. Equipment numbers are required when
assigning a new trunk to the system. It can also be used to display the
equipment location of existing trunks.
Enter data as XXYYZZ:
• XX=cabinet 01~12
• YY=slot 01~10
• ZZ=analog trunk circuit 01~08
or
• ZZ=T1channel 01~24.
Cabinet numbers:
• CIX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07.
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX100: Base 01, Exp.05~08
• CIX200: Base/Exp.01~04
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
CTX28 and CIX40 assignments below are hard coded and cannot be changed.
01, 02 - 3 CO lines on motherboard - 28, 40 R1HW, 4 CO lines - 40 R2HW
01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW
01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW
01, 08 - 3 CO lines on GCDU - 28, 40 R1HW and R2HW.
FIELD DESCRIPTION
Day1 Destination Digits Enter Destination, Directory Number or Access Codes for each, only if Dialing
Day2 Destination Digits Digits is selected as Destination Type.
Night Destination Digits
• If Dialing Digits is the Destination Type, enter the Directory Number that the
line should ring. If the line should ring over external page, enter #31xx, where
xx is the external Page group number.
• If the default page access code #31 was changed, use the new page access
code as the leading digits.
• Line access codes and network routing numbers can also be entered to route
incoming calls back out to a public or private network number.
Possible values:Up to 32 digits (default = no value)
04 MOH Source Select the Music On Hold source for the line. Quiet Tone means no music on
hold for the selected line.
Possible values:Quiet Tone, External1~15, Internal (default)
Trunks
FIELD DESCRIPTION
02 MOH Source Set Music On Hold source for the DID number. Quiet tone means no music on hold
for the selected DID number.
Possible values:Quiet Tone, External 1~15, or Internal (default)
03 GCO Key Group Enter GCO Key Group Number that should ring for this line group.
Note: If CO Key or Dialing Digits are assigned as a ringing destination this
assignment will be ignored and will not ring.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670
BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU +
HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = 0)
FIELD DESCRIPTION
04 Pooled Key Group If this line group is not assigned to ring a CO, GCO, or a Pooled line key, enter the
Destination type that should ring:
No Data - no destination will ring when the line rings into the system.
Dialing Digits - assigns the line to ring the directory number or access code defined
in the Destination Digits assignment.
DISA - assigns the line to ring in as a DISA call - DISA dial tone will be returned to
the caller.
Modem - assigns the line to ring the remote maintenance modem on the CIX
processor. Used to call into the system with an eManager PC and modem.
Night Bell - Assigns the line to cause the night relay to pulse
(one-sec.close/3-sec.open).
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670
BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU +
HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = 0)
05 Audio Day1 Dst If this line group is not assigned to ring a CO, GCO, or a Pooled line key, enter the
Type Destination type that should ring:
06 Audio Day2 Dst No Data - no destination will ring when the line rings into the system.
Type Dialing Digits - assigns the line to ring the directory number or access code defined
07 Audio Night Dst in the Destination Digits assignment.
Type DISA - assigns the line to ring in as a DISA call - DISA dial tone will be returned to
the caller.
Modem - assigns the line to ring the remote maintenance modem on the CIX
processor. Used to call into the system with an eManager PC and modem.
Night Bell - Assigns the line to cause the night relay to pulse (one-sec.close/3-
sec.open).
Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem or Night Bell
Audio Day1 Dest Enter the Destination Directory Number or Access Code.
Audio Day2 Dest
Possible values:Up to 32 digits (default = no value)
Audio Night Dest
If Dialing Digits is the Destination Type enter the Directory Number that the line
should ring. If the line should ring over external page, enter #31xx, where xx is the
external page group number. If the default page access code #31 was changed, use
the new page access code as the leading digits.
Line access codes and network routing numbers can also be entered to route
incoming calls back out to a public or private network number.
08 Data Day1 Dst Type Select the Destination Type for data calls.
09 Data Day2 Dst Type
Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem or Night Bell
10 Data Night Dst Type
Trunks
FIELD DESCRIPTION
Data Day1 Destination Enter the Destination Directory Number or Access Code.
Data Day2 Destination
Possible values:Up to 32 digits (default = no value)
Data Night Destination
If Dialing Digits is the Destination Type enter the Directory Number that the line
should ring. If the line should ring over external page, enter #31xx, where xx is the
external page group number. If the default page access code #31 was changed, use
the new page access code as the leading digits.
Line access codes and network routing numbers can also be entered to route
incoming calls back out to a public or private network number.
11 DID/DNIS No. VMID Enter the VM mailbox number which should answer calls for this DID/DNIS number.
Possible values:Up to 10 digits (default = no value)
• This code is only sent if using SMDI VM integration in Program 580, 01. This code
is replaced after voice mail answers by the DTMF code set in Program 309, 15
DID/DNIS DTMF VMID code - if programmed. Therefore, if using Program 309,
15 code, this VMID code is not necessary.
This mailbox number is sent to voice mail on a DID/DNIS call that rings directly to
voice mail and on a direct DID/DNIS call to a DN that forwards to voice mail before it
is answered by the DN.
If a DID/DNIS call is answered by a station and then transferred to a DN that
forwards to voice mail, this mailbox number of the DID/DNIS number or the
forwarding DN's mailbox number will be sent to voice mail per Program 579, 01.
If this VMID code is not set, direct DID/DNIS calls will go to the VM general greeting
and DID/DNIS calls that forward from a DN to VM will go to the DN's VMID mailbox.
This Voice Mailbox number is added to SMDI packets direct and forwarded
DID\DNIS calls to voice mail as explained above.
12 DID/DNIS Name Enter DNIS name. Names are assigned from eManager (not programming phones).
Possible values:Up to 16 ASCII characters (default = no value)
15 VM Application Enter the VM mailbox number which should answer calls for this DID/DNIS number.
Digits
Possible values:Digits 0~9, * and #. For a pause enter Px, where x=0~9 (seconds),
up to 10 characters (default = no value).
This mailbox number will be sent to voice mail on a DID/DNIS call that rings directly
to voice mail and on a direct DID/DNIS call to a DN that forwards to voice mail before
it is answered by the DN.
If a DID/DNIS call is answered by a station and then transferred to a DN that
forwards to voice mail, this mailbox number of the DID/DNIS number or the
forwarding DN's mailbox number will be sent to voice mail per Program 579, 01.
If this VMID code is not set, direct DID/DNIS calls will go to the VM general greeting
and DID/DNIS calls that forward from a DN to VM will go to the DN's VMID mailbox.
This voice mailbox number is sent to the VM port as DTMF digits after the VM port
answers a DID/DNIS call as explained above. These digits are sent to the VM port if
the CIX is set for SMDI or DTMF integration in Program 580, 01.
16 Tenant Number Enter the Tenant number to which this DID number should be assigned.
Possible values:1(default)~8.
01 Type No DID - set destination that should ring when the received DID number does not
match DID numbers in this group's DID table.
Not Determined - set the destination that should ring when the normal
programmed ringing destination is disconnected.
Possible values:No DID (default) or Not Determined
FIELD DESCRIPTION
05 Audio Day1 Dst Type Select the Audio/Speech call Day1 destination type.
06 Audio Day2 Dst Type
Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem or Night
07 Audio Night Dst Type
Bell
• No Data – no destination will ring when the line rings into the system.
• Dialing Digits – assigns the line to ring the directory number or access code
defined in the Destination Digits assignment.
• DISA – assigns the line to ring in as a DISA call. DISA dial tone will be
returned to the caller.
• Modem – assigns the line to ring the remote maintenance modem on the CIX
processor. Used to call into the system with an eManager PC and modem.
• Night Bell – Assigns the line to cause the night relay to pulse (one-sec.close/3-
sec.open)
Audio Day1 Dst. DN Enter the Destination Directory Number. Destination DN is only required if the
Audio Day2 Dst DN destination type is Dialing Digits.
Audio Night Dst DN
Possible values:Up to 32 ASCII characters (default = no value)
08 Data Day1 Dst Type Select the data call Day1 destination type.
09 Data Day2 Dst Type Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem or Night
10 Data Night Dst Type Bell
• No Data – no destination will ring when the line rings into the system.
• Dialing Digits – assigns the line to ring the directory number or access code
defined in the Destination Digits assignment.
• DISA – assigns the line to ring in as a DISA call. DISA dial tone will be
returned to the caller.
• Modem – assigns the line to ring the remote maintenance modem on the CIX
processor. Used to call into the system with an eManager PC and modem.
• Night Bell – Assigns the line to cause the night relay to pulse (one-sec. close /
3-sec. open).
Data Day1 Dst DN Enter the Destination Directory Number. Destination DN is only required if the
Data Day2 Dst DN destination type is Dialing Digits.
Data Night Dst DN
Possible values:Up to 32 ASCII characters (default = no value)
FIELD DESCRIPTION
11 DID/DNIS No. VMID Enter the VM mailbox number which should answer calls for this DID/DNIS
number.
Possible values:Up to 10 digits (default = no value)
Note This code is only sent if using SMDI VM integration in Program 580, 01. This code
will be replaced after voice mail answers by the DTMF code set in Program 318,
15 DID/DNIS DTMF VMID code - if programmed. Therefore, if using Program
318, 15 code, this VMID code is not necessary.
This mailbox number will be sent to voice mail on a DID/DNIS call that rings
directly to voice mail and on a direct DID/DNIS call to a DN that forwards to voice
mail before it is answered by the DN.
If a DID/DNIS call is answered by a station and then transferred to a DN that
forwards to voice mail, this mailbox number of the DID/DNIS number, or the
forwarding DN's mailbox number will be sent to voice mail per Program 579, 01.
If this VMID code is not set, direct DID/DNIS calls will go to the VM general
greeting. DID/DNIS calls that forward from a DN to VM will go to the DN's VMID
mailbox.
This Voice Mailbox number is added to SMDI packets of direct and forwarded
DID\DNIS calls to voice mail as explained above.
12 DID/DNIS Name Enter DNIS Name. DNIS names can be assigned from eManager (not from
programming phones).
Possible values:Up to 16 ASCII characters (default = no value)
15 DID/DNIS No. DTMF Enter the VM mailbox number which should answer calls for this DID/DNIS
VMID number.
Possible values:Digits 0~9, * and #. For a pause enter Px, where x=0~9
(seconds), up to 10 characters (default = no value).
This mailbox number will be sent to voice mail on a DID/DNIS call that rings
directly to voice mail and on a direct DID/DNIS call to a DN that forwards to voice
mail before it is answered by the DN.
If a DID/DNIS call is answered by a station and then transferred to a DN that
forwards to voice mail, the mailbox number of the DID/DNIS number or the
forwarding DN's mail box number will be sent to voice mail per Program 579, 01.
If this VMID code is not set, direct DID/DNIS calls will go to the VM general
greeting and DID/DNIS calls that forward from a DN to VM will go to the DN's
VMID mailbox.
This voice mailbox number is sent to the VM port as DTMF digits after the VM port
answers a DID/DNIS call as explained above. These digits are sent to the VM port
if the CIX is set for SMDI or DTMF integration in Program 580, 01.
Trunks
Service
Program Number(s): 311 and 319
These commands assign Direct Inward System Access (DISA) properties.
02 DISA Code Enter DISA security code. Only required if DISA Security Code is marked
as necessary.
Possible values:Up to 15 digits (default = no value)
03 Response Timer Choose the time, in seconds, the CIX will wait before answering an
incoming DISA call.
Possible values:0~30 (default = 5)
04 Idle Timer Choose the time, in seconds, the CIX will wait for the first DTMF tones after
answering a DISA call.
Possible values:0~60 (default = 10)
05 Tie Line Access Enable this feature to allow DISA callers to access Tie lines when they call
into the system.
Possible values:Enable or Disable (default)
Tenant Number Select the Tenant number for which the Intercept Destinations should
be assigned.
Possible values:1~8.
Trunks
Cabinet numbers:
• CIX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07.
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX100: Base 01, Exp.05~08
• CIX200: Base/Exp.01~04
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
FIELD DESCRIPTION
Trunks
ISDN
The following program enables set up for ISDN-related system settings.
FIELD DESCRIPTION
FIELD DESCRIPTION
01 BRI Equipment Enter the BRI equipment number assigned to this channel group.
Number
Enter data as XXYYZZ:
• XX=cabinet 01~12
• YY=slot 01~10
• ZZ=analog trunk circuit 01~08
or
• ZZ=T1channel 01~24.
Cabinet numbers:
CIX100: Base, Exp.01
CIX200: Base 01, Exp.02
CIX670: Base 01, Exp 02~07.
CIX1200: Base 01, Exp 02~12
Slot numbers:
CIX100: Base 01, Exp.05~08
CIX200: Base/Exp.01~04
CIX670/1200: Base 01~08
CIX670/1200: Exp.01~10
02 Protocol Select the ISDN protocol. Only Bearer capabilities specified by the protocol can be
entered in this field. The Initial value for ISDN Protocol corresponds to information
set in the hardware level.
Possible values:Nat’l ISDN (default), ETSI, TTC or Nat’l ISDN Nortel
National ISDN = North America, ETSI = England and TTC = Japan.
03 Incoming Line Group ILG assignments must be made for basic ISDNs to process the calls being
received.
Possible values:1~32 CTX/CIX/100, 1~50 CTX/CIX 670 BCTU only or BBCU only,
1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU, 1~50
CIX1200 HCTU only, 1~128 CTX670 HCTU + HEXAU, 1~220
CTX670 HCTU + HEXBU
(default = 0)
04 Outgoing Line Group OLG assignments must be made for basic ISDNs to process the calls being
originated.
Possible values:1~32 CTX/CIX/100, 1~50 CTX/CIX 670 BCTU only or BBCU only,
1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU, 1~50
CIX1200 HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220
CIX1200 HCTU + HEXBU
Trunks
(default = 0)
06 Bearer Svc - Speech Enable speech capability. See Table 6-1, “Bearer Capability Table” on page 29.
Possible values:Enable (default) or Disable
FIELD DESCRIPTION
07 Bearer Svc - 3.1 KHz Enable 3.1 KHz audio capability. See Table 6-1, “Bearer Capability Table” on page
Audio 29.
Possible values:Enable (default) or Disable
08 Bearer Svc - 7 KHz Enable 7 KHz audio capability. See Table 6-1, “Bearer Capability Table” on page 29.
Audio
Possible values:Enable or Disable (default)
09 Bearer Svc - Enable one of the unrestricted capabilities. See Table 6-1, “Bearer Capability Table”
Unrestricted 64K on page 29.
10 Bearer Svc - Possible values:Enable (default) or Disable bearer capabilities for the channel
Unrestricted 56K group.
Possible values: Enable (default) or Disable
11 Bearer Svc -
Unrestricted 2x64K
14 Initialize Type Enter the Service Profile Identifier (SPID) type of initialization.
Possible values:User Entry (Auto SPID On), User Entry (Auto SPID Off), Auto SPID
or None (default)
16 SPID #1 Enter the SPID value. These fields are required if you selected National ISDN in
Protocol. When no data is entered any previously entered information is
17 SPID #2 overwritten.
Possible values:Up to 20 ASCII characters (default = No Value)
18 T-Wait Timer Enable the T-Wait Timer. This field is needed if you selected National ISDN in
Protocol above. This timer, used along with the SPID, assigns random initializing
SPID times to prevent BRI interfaces from re-initializing at the same time after a
reset or power outage.
Possible values:Enable or Disable (default)
FIELD DESCRIPTION
19 Voice Calls Select the number of simultaneous voice (speech) calls that can exist at the same
time on this interface.
Possible values:One or Two (default)
20 Subscriber 1 No. Enter the telephone number for subscriber 1. Telephone number should be
consistent with D channel data. If no data is entered in this field any previously
programmed information is lost.
Possible values:Up to 10 digits (default = no value)
21 Subscriber 2 No. Enter the telephone number for subscriber number 2. If no data is entered in this
field any previously programmed information is lost.
Possible values:Up to 10 digits (default = no value)
22 Layer 1 Short Break If layer 1 is interrupted for a short period of time the CIX will ignore it.
Tolerant
Possible values: Enable or Disable (default = Enable)
23 TEI assignment TEI (Terminal Endpoint Identifier) assignment for ISDN CO Trunk. Leave in default.
Possible values:TEI FIXED, SINGLE TEI or 3:TWO TEI (default)
2x64 Kbps X X
Trunks
FIELD DESCRIPTION
01 Equipment No. Enter the RPTU, BPTU or BIPU-Q equipment number as xxyyzz.
Enter data as XXYYZZ:
• XX=cabinet 01~12
• YY=slot 01~10
• ZZ=T1channel 01~24
or
• ZZ=analog trunk circuit 01~32
Example: If a line should be assigned to an RCOU in cabinet shelf 5, slot 2,
circuit 3, enter 050203.
Cabinet numbers:
• CIX100: Base, Exp.01
• CIX200: Base 01, Exp.02
• CIX670: Base 01, Exp 02~07
• CIX1200: Base 01, Exp 02~12
Slot numbers:
• CIX100: Base 01, Exp.05~08
• CIX200: Base/Exp.01~04
• CIX670/1200: Base 01~08
• CIX670/1200: Exp.01~10
02 Protocol The Protocol to be followed defines the type of interface expected based upon
the equipment type at the distant end of the connection.
In North America, the choices are 1-Bellcore National ISDN; 4-Bellcore National
ISDN NT; or 5-QSIG (Strata Net).
Use IP for BIUP-Q, IP QSIG (Strata Net).
Use QSIG for RPTU/BPTU, PRI QSIG (Strata Net)
Possible values:National ISDN, ETSI, TTC, National ISDN Nortel or QSIG
(default = None)
03 Incoming Line Group ISDN and Strata Net need to have trunk group assignments to process the calls
being received. If multiple trunk groups are used within the channel group, then
Call-by-Call Services must be used.
Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/CIX1200 Basic),
0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200 Exp B)
(default = 0)
Trunks
FIELD DESCRIPTION
04 Outgoing Line Group ISDN and Strata Net needs to have trunk group assignments to process the
calls being originated. If multiple trunk groups are used within the channel
group, then Call-by-Call Services must be used.
Possible values:1-31 CIX40, 1~64 CTX/CIX/100, 1~96 CTX/CIX 670 BCTU only
or BBCU only, 1~264 CTX670 BCTU + BEXU or BBCU +
BECU, 1~96 CIX1200 HCTU only, 1~264 CIX1200 HCTU +
HEXAU, 1~440 CIX1200 HCTU + HEXBU
(default = 0)
05 Trunk ID Type Identify whether the communication with the PSTN requires an identifier. Select
Explicit to require an identifier. Use Implicit for Strata Net IP.
Possible values:Implicit (default) or Explicit
06 Trunk ID An identifier must be used as part of the addressing when an “explicit” identified
is used to communicate with the PSTN which channel on which link is used for
the given call. This identifier is assigned by the connected PSTN. Use the
default for Strata Net.
Possible values:0 ~ 126 (default = 0)
07 D Ch Position PRI includes a 64-kbps D-channel (for transfer of signal information). Select the
channel position to be used for D channel signaling.
Note This field is used only when the span interface speed is 1.5M. If the
span interface speed is 2M the value is fixed at 16.
Possible values:0 ~ 24 (default = 24)
08~13 Bearer Services: Enable the Bearer Capabilities allowed for this PRI Trunk channel group.
• Speech Possible values:Enable (default) or Disable
• 3.1 KHz Audio Select the Channel Method (map) to identify the channels.
• 7 KHz Audio Note In North America, only Channel Number map is used (Channel
• Unrestr. 64K Number). See Table 6-2.
• Unrestr. 2x64K
14~18 Bearer Services: The Bearer Capabilities (384k Unrestricted (H0), 1536k Unrestricted (H11),
1920k Unrestricted, Restricted Digital Info, Trunk Video, and Unrestricted
• Unrestr. 384K
Multirate) are not used and should remain disabled.
• Unrestr. 1536K
Possible values:Enable or Disable (default)
• Unrestr. 1920K
Select the Channel Method (map) to identify the channels.
• Restr. Digital
Note In North America only Channel Number B map is used. See Table 6-2.
• Video
Possible values:Channel Number B (default), Channel Number H, Slot Map B or
Slot Map H
19 Bearer Svc Multirate The Bearer Capabilities 384k Unrestricted (H0), 1536k Unrestricted (H11),
Unrestricted 1920k Unrestricted, Restricted Digital Info, Trunk Video and Unrestricted
Multirate are not used and should remain disabled. See Table 6-2.
Possible values:Enable or Disable (default)
FIELD DESCRIPTION
20 B Ch Selection Method The method used for selecting an idle ‘B’ channel and the reaction if the PSTN
indicates the channel is not available needs to be chosen to originate a call from
CIX.
Possible values:Explicit (default), Preferred or Any Channel
Preferred option is recommended unless PSTN needs other choice.
21 B-Ch Selection The search method for choosing an idle ‘B’ channel shall also be specified.
Backward Terminal is the normal method with the PSTN following a Forward
Terminal method.
Possible values:Forward Cyclic, Backward Cyclic, Forward Terminal or
Backward Terminal (default)
24 T-Wait Timer Specify whether the T-Wait timer is to be enabled or disabled. This field is only
valid for Nat’l ISDN. This should not be enabled for PRI, it is only for BRI.
Possible values:Enable or Disable (default)
25 RBT on Incoming Call Enable Ringback Tone when terminating a call. This field is only valid for Nat’l
ISDN.
Possible values:Enable or Disable (default)
26 Network Mode Set this span as Master or Slave for Layer 2 of a Strata Net PRI. The opposite
value must be set for the node in which this Strata Net PRI terminates. This
governs call setup activity and is not related to clock synchronization.
Possible values:Master (default) or Slave
27 Negotiation Priority Sets this span as Side A or Side B for Layer 3 of a Strata Net PRI. The opposite
value must be set for the node in which this Strata Net PRI terminates.
Possible values:Side A (default) or Side B
28 Layer 1 short break If layer 1 is interrupted for less than 90 seconds CIX will keep the current calls
tolerant open.
Possible values:Enable (default) or Disable
29 2-B channel Transfer Enable this option to allow 2-B channel conference on PRI calls. This allows two
PRI channels to be connected in the same Conference or Tandem call.
Note This option must also be enabled by PRI provider to allow it to
work.
30 Q931 Protocol Timer Sets the Q931 Protocol Timer. If Long is set, T303 is 8s and T301 is 300s.
Trunks
Nat’l
Bearer Services ETSI TTC
ISDN
Speech X X X
3.1 KHz Audio X X X
7 KHz Audio X X
Unrestricted digital information 64 kbps X X X
Rate adaptation from 56 kbps X
Circuit 2x64 X X
Mode 384kbp (H0) X X X
1536kbps (H11) X X X
1920kbps (H12) X
Multirate (n x 64 kbps) X
Restricted digital Information X X
Video X X
Packet
Shelf/Slot/Circuit
Mode
ISDN Call-by-Call
Program Number(s): 324 and 323
Call-by-Call service allows multiple facilities to share a PRI channel group. Traffic requirements of different
facilities vary at different times and sharing B channels on a Call-by-Call basis makes it possible to use
fewer B channels to perform an equivalent service to the discrete counterpart.
01 Index Enter the CBC Service Index or click one of the following buttons:
• List – View a summary list of programmed trunks.
• Create – Assign a new trunk with default settings.
• Copy - Copy assignments to another tenant.
Possible values:1~32 (CTX100), 1~48 (CTX670 Basic & CIX200), 1~128 (CTX670
Exp), 1~ 48 (CIX1200 HCTU only), 1~128 (CIX1200
HCTU+HEXAU), 1~220 (CIX1200 HCTU+HEXBU)
(default = 0)
Possible values:No data (default), POTS, FX, Tie Line (Enbloc), Tie Line (Cut
through), Intra LATA Out WATS, Banded Out WATTS, Inter LATA
Out WATS or INWATS
FIELD DESCRIPTION
03 Facility Code Enter the supplied Facility code value from the PSTN. If no data is entered in this
field any previously entered data is deleted.
Possible values:00~31(default = no value)
04 Service Parameters Enter the service parameters supplied from PSTN. If no data is entered in this field
any previously entered data is deleted.
Possible values:Up to 5 digits (default = no value)
05 Network ID Enter the Network ID code supplied from PSTN (this field is required if you selected
Inter LATA Out WATS type of service). If no data is entered in this field any
previously entered data is deleted.
Possible values:3 to 4 digits (default = no value)
08 Min Calls Zone 1 Select the minimum number of Bch in Time Zone 1.
Possible values:0~47 (default = 0)
09 Max Calls Zone 1 Select the maximum number of Bch in Time Zone 1.
Possible values:0~47 (default = 47)
10 Min Calls Zone 2 Select the minimum number of Bch in Time Zone 2.
Possible values:0~47 (default = 0)
11 Max Calls Zone 2 Select the maximum number of Bch in Time Zone 2.
Possible values:0~47 (default = 47)
12 Min Calls Zone 3 Select the minimum number of Bch in Time Zone 3.
Possible values:0~47 (default = 0)
13 Max Calls Zone 3 Select the maximum number of Bch in Time Zone 3.
Possible values:0~47 (default = 47)
B Channel Position
01~15 16 17~23 24 25~31
Span Interface Speed
1.5M (T1) ON ON ON OFF (Dch Pos)
2.0M (E1) ON OFF (Dch Pos) ON ON ON
Trunks
FIELD DESCRIPTION
01~31 B Channel ID Assign each ‘B’ channel as enabled or disabled for each channel on the interface.
The assignments must match exactly to the subscription from the PSTN.
Possible values:1 = Enable, 2 = Disable (default = 1)
FIELD DESCRIPTION
Trunks
FIELD DESCRIPTION
02 Channel ID An identifier must be used as part of the addressing to communicate with the PSTN
which channel on which link is used on the given call. This identifier is assigned by
the connected PSTN.
Possible values:1~ 126 (default = 1)
Calling Number
Program Number(s): 321 and 322
When calls are made using ISDN services the telephone number from which the call originates must be
identified to the PSTN.
01 Default Number Enter the telephone number to use by default when originating a call. This is the
number that the PSTN has registered for billing purposes.
Possible values:Up to 10 ASCII characters (default = no value)
02 Number Prefix Enter the prefix telephone number for which a DID number will be appended to
create a user identified telephone number.
Possible values:Up to 10 ASCII characters (default = no value)
This number may or may not be a billed number but is used for Caller ID at the
distant end and could be used for returning your call.
03 Number Verification Specify whether the number provided should be screened by the PSTN before the
call is to proceed.
Possible values:Enable or Disable (default)
04 Default Number 2 Enter the second telephone number to use by default when originating a call.
Possible values:Up to 10 ASCII characters (default = no value)
This is the number that the PSTN has registered for billing purposes. The second
Trunks
01 Source Type Specify the type of circuit used for outgoing calls: 1- PDN; 2- GCO; 3- Pooled Line.
Possible values:Primary DN (0~99999), Group CO (1~128) or Pool Line Group
(1~128); (default = no value)
02 Source Number Specify the number of the source type selected: PDN 0~9999
GCO or Pooled Line Possible Values: 0~32 (CIX100), 0~50 (CIX200, CIX670/
CIX1200 Basic), 0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200 Exp B)
(default = 0)
03 Special Number Specify the number to be sent when calling out from the source (max. seven digits).
Assignments This number is appended to Program 321 field 02
Possible values:Up to 7 digits (default = no value)
Note Destination type and destination must be entered before a DID number can
be assigned.
FIELD DESCRIPTION
01 ILG Type Select analog for RDDU or RDTU interface, ISDN for RPTU interface, SIP for SIP
trunks.
11 DID/DNIS Digit Length Select the number of digits (1~7) that compose each DID number for this DID/
DNIS ILG. This is the number of DID digits sent from the CO on incoming DID/
DNIS. If ANI digits are sent with DID digits, only set this parameter for the quantity
of DID digits sent.
04 Std/Strata Net Service DID lines should always be set for “Standard” service.
4. If you clicked Create in Step 3, the Create New DID/DNIS ILG screen displays.
Fill in the three fields on the screen and click Create Now. The DID/DNIS Number Range Wizard
screen displays with the new information.
5. (Optional) Click DID/DNIS Table View to view existing DID/DNIS assignments. This table displays
assignments for all DID/DNIS ILGs currently programmed in the CIX. For more details, see “DID/DNIS
Table View” on page 6-25.
6. After creating or selecting a DID/DNIS ILG, click Next.
Trunks
CAUTION! Overwrite erases all existing DID/DNIS numbers currently programmed for the
selected ILG.
2. (Optional) Click DID/DNIS Table View to view existing DID/DNIS assignments. For more details see
“DID/DNIS Table View” on page 6-25.
3. When finished click Next.
FIELD DESCRIPTION
GCO Key Group If a Group CO Key is selected, all selected DID/DNIS numbers will ring on
telephones that have this key.
Note This selection will override any GCO or Pool Key Group assignment
made in the Program 304, ILG assignments. Day/Day2/Night period
assignments do not apply; GCO or Pool Keys will ring in all periods.
Pool Key Group If a Pool Key Group is selected, all selected DID/DNIS numbers will ring on
telephones that have this key.
Note This selection will override any GCO or Pool Key Group assignment
made in the Program 304, ILG assignments. Day/Day2/Night period
assignments do not apply; GCO or Pool Keys will ring in all periods.
Set for Period DID/DNIS ringing assignments can be unique for each CIX time period: Day,
Day2 and Night. Select the period(s) in which the destinations should ring. Then
select the destination type.
This selection will override any GCO or Pool Key Group assignment
made in this Program or Program 304, ILG assignments.
Set the Dialing Digits Select the method in which dialing digit ringing destinations should be created:
Range
Use DNIS as Destination - the destination digits for each DID/DNIS number will
be the same as the DID/DNIS number. This option is normally used when the
DID/DNIS numbers match the telephone PDNs, PhDNs etc.
Start with - enter the number to which the first selected DID/DNIS number should
ring. Ringing destinations will be assigned consecutively, starting with this
number, to each consecutive DID/DNIS number.
Only Use - all selected DID/DNIS numbers will be assigned to the dialing digits
entered here.
Trunks
Add to front - these digits will be added in front of each dialing digit number.
Add to end - these digits will be added to the end of each dialing digit number.
FIELD DESCRIPTION
Set for DID/DNIS Number Specify the range of DID/DNIS numbers for which VMID code assignments should
Range: be made. Use the First Number/Last Number drop down arrows.
Set for: The codes can be set independently for DTMF in band or SMDI Voice Mail
integration.
DTMF VMID Select to set VMID code assignments for DTMF voice mail integration.
SMDI VMID Select to set VMID code assignments for SMDI voice mail integration.
All Select to set VMID code assignments for DTMF and SMDI voice mail integration.
Note DTMF and SMDI Voice Mail integration will not function simultaneously on the
CIX.
Set the VMID Range Select the method in which VMID codes should be created:
Use DNIS as VMID - the VMID code for each DID/DNIS number will be the same
as the DID/DNIS number.
Start with - enter the VMID that should be assigned to the first selected DID/DNIS
number. VMID codes will be assigned consecutively, starting with this code, to
each consecutive DID/DNIS number.
Only Use - all selected DID/DNIS numbers will be assigned to the VMID code
entered here.
Add to front - these digits will be added in front of each VMID code.
Add to end - these digits will be added to the end of each VMID code.
FIELD DESCRIPTION
01 Equipment Assign the Equipment Number of the LIPU/LIPS MIPU and/or GIPx card.
02 LAN Interface Number Select “1” for an LIPU or “2” for an LIPS. Not used for MIPU/GIPU.
Possible values:1 or 2
03 SIP IP Channels Enter the number of GIPU, MIPU, LIPU or LIPS channels to be assigned as
Strata Net IP resources
Possible values:(GIPU) 1 ~ 8, (MIPU16, LIPU, LIPS) 1 ~ 16, (MIPU24) 1 ~ 32
Trunks
FIELD DESCRIPTION
04 ILG ISDN and Strata Net IP need to have trunk group assignments to process the
calls being received.
If multiple trunk groups are used within the channel group, then Call-by-Call
Services must be used.
Possible values:1~32 CTX/CIX/100, 1~50 CIX200, 1~50 CTX/CIX 670 BCTU
only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200
HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU
05 OLG ISDN and Strata Net IP needs to have trunk group assignments to process the
calls being originated.
If multiple trunk groups are used within the channel group, then Call-by-Call
Services must be used.
Possible values:1~32 CTX/CIX/100, 1~50 CIX200, 1~50 CTX/CIX 670 BCTU
only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or
BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200
HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU
06 Bearer Svc - Speech The Bearer Capabilities (Speech, 3.1k Audio, 7k Audio, Unrestricted 64k,
Unrestricted 56k, and 2x64k Unrestricted) allowed need to be enabled/
disabled for the channel group. Also the type of map to be used to identify the
channels. Note: In North America, only Channel Number B map is used (1-
Channel Number B).
Possible values:Enable (Default) or Disable
07 Bearer Svc - 3.1KHz The Bearer Capabilities (Speech, 3.1k Audio, 7k Audio, Unrestricted 64k,
Audio Unrestricted 56k, and 2x64k Unrestricted) allowed need to be enabled/
disabled for the channel group. Also the type of map to be used to identify the
channels. Note: In North America, only Channel Number B map is used (1-
Channel Number B).
Possible values:Enable (Default) or Disable
08 RBT on Incoming Call Enable Ringback Tone to be returned on terminating the call.
Possible values:Enable (Default) or Disable
09 Q931 Protocol Timer Set Q931 Protocol Timer. If Long is set, T303 is 8s and T301 is 300s.
Possible values:Normal (Default) or Long
01 Equipment Assign the Equipment Number of the LIPU/LIPS MIPU and/or GIPx card.
03SIP Trunk Channels Enter the number of GIPU, MIPU, LIPU or LIPS channels to be assigned as
SIP trunk resources
Trunks
FIELD DESCRIPTION
00 SIP Trunk Service Kind Create a SIP Trunk Service Kind Table Index by selecting.
Table Index
Possible values:1~32 (CIX40), 1~32 (CIX100), 1~48 (CIX200, CIX670 Basic &
CIX1200 Basic), 1~128 (CIX200, CIX670 Exp, CIX1200 Exp)
02 ILG The incoming line group number for this service. Note that the ILG number can
only be assigned to one service.
Possible values:1~32 (CIX40), 1~32 (CTX/CIX/100) 1~50 (CIX200) 1~50 (CTX/
CIX 670 BCTU only or BBCU only) 1~128 (CTX/CIX670 BCTU
+ BEXU or BBCU + BECU) 1~50 (CIX1200 HCTU only) 1~128
(CIX1200 HCTU + HEXAU) 1~220 (CIX1200 HCTU + HEXBU)
03 OLG The outgoing line group number for this service. Note that the OLG number can
only be assigned to one service.
Possible values:1~32 (CIX40) 1~32 (CTX/CIX/100) 1~50 (CIX200) 1~50 (CTX/
CIX 670 BCTU only or BBCU only) 1~128 (CTX/CIX670 BCTU
+ BEXU or BBCU + BECU) 1~50 (CIX1200 HCTU only) 1~128
(CIX1200 HCTU + HEXAU) 1~220 (CIX1200 HCTU + HEXBU)
04 Effective Channel Sets the number of channels that will be used with this service. Setting this value
Number to 0 will delete the SIP Trunk service index.
Possible values:0~96 (CIX40) 0~96 (CTX/CIX/100) 0~176 (CIX200) 0~176
(CTX/CIX 670 BCTU only or BBCU only) 0~264 (CTX/CIX670
BCTU + BEXU or BBCU + BECU) 1~176 (CIX1200 HCTU only)
1~264 (CIX1200 HCTU + HEXAU) 1~440 (CIX1200 HCTU +
HEXBU)
05 Domain Name Domain name for the service provider. Maximum of 64 characters.
06 SIP Server SIP Server Domain Name or IP address. (Used for registration and outbound
proxy).
07 Primary Voice Packet Primary Voice packet configuration table (Prog 152) index.
Configuration
08 Secondary Voice Packet Secondary Voice packet configuration table (Prog 152) index.
Configuration
09 Registration Period After successful registration, re-registration will occur after this many seconds.
Possible values:700~99999
FIELD DESCRIPTION
11 Recovery Timer This is how many seconds to wait after an invite registration failure before
retrying.
Possible values:0~1440
12 Network Transfer Enable to use REFER to transfer calls on the SIP trunk, if supported. Otherwise,
transfer loops through the CIX
13 User Agent Header Enable to send software version in User Agent Header.
Possible values:Enable or Disable (Default)
15 Protocol Option SIP Refer, Notify, and Replaces headers cannot be accepted. (In the future this
can be enabled to allow those messages to be accepted).
19 DTMF Transmission For DTMF digits, you can choose to use INBAND or RFC2833 (Default).
Method
20 RTCP Support Enable to allow RTCP packets to be sent (this helps to detect QoS errors during
calls).
Possible values:Enable (Default) or Disable
21 T.38 Support In the future, this can be enabled to allow FAX by T.38.
22 SIP Server Caches The maximum number of DNS entries that will be cached.
23 Diffserv for Media Not supported in this release-see Prog 150. Enable Diffserv (Differentiated
Services) priority control if voice packets on an IP (internal) Network should be
prioritized with priority tagging. Higher priority, time-critical BIPU/IPT voice traffic
can have preferential treatment when other traffic is running at best effort. If
Diffserv is enabled you must set field 24 TOS Field Type for Media as DSCP or
TOS.
Note Diffserv is usually not a standard feature with most ISPs. Contact your
ISP to make arrangements to provide Diffserv or this feature will not
work correctly.
Possible values:Enable or Disable (Default)
Trunks
FIELD DESCRIPTION
24 TOS Field Type for Not supported in this release - see Prog 150. MIPU global settings are used. If
Media field 23 Diffserv is enabled, select DSCP (Differentiated Services Code Point
format) or TOS (Type Of Service format). If TOS is selected, set the packet
priority level in field 25 TOS Precedence Type for Media; if DSCP is selected,
set the packet priority level in field 26 DSCP for Media.
Possible values:TOS or DSCP (Default)
25 TOS Precedence Type Not supported in this release - see Prog 150. If TOS is selected in TB24 TOS
for Media Field Type for Media, select a packet priority level - where Critical/ESP provides
the highest and Routine provides the lowest priority. If TOS is selected in field
24, make selections in TOS Delay, TOS Throughput Delay, and TOS Reliability
Type.
Possible values:Routine, Priority, Immediate, Flash, Flash Overd, or Critical/
ESP (Default)
TOS Delay Type for Media Not supported in this release - see Prog 150. If TOS is selected in field 24 TOS
Field Type for Media, select 'Normal' for most cases
Possible values:Normal (Default) or Low
TOS Throughput Type for Not supported in this release - see Prog 150. If TOS is selected in field 24 TOS
Media Field Type for Media, select 'Normal' for most cases
Possible values:Normal (Default) or High
TOS Reliability Type for Not supported in this release - see Prog 150. If TOS is selected in field 24 TOS
Media Field Type for Media, select 'Normal' for most cases
Possible values:Normal (Default) or High
26 DSCP for Media Not supported in this release - see Prog 150. If DSCP is selected in field 24 TOS
Field Type for Media, select a priority level
Possible values:0 ~ 63 (Default = 0)
27 Diffserv for Signaling Not supported in this release - see Prog 150. Enable Diffserv (Differentiated
Services) priority control if voice packets on an IP (internal) Network should be
prioritized with priority tagging. Higher priority, time-critical BIPU/IPT voice traffic
can have preferential treatment when other traffic is running at best effort. If
Diffserv is enabled you must set field 28 TOS Field Type for Signaling as DSCP
or TOS.
Note Diffserv is usually not a standard feature with most ISPs; contact your
ISP to make arrangements to provide Diffserv or this feature will not
work correctly.
Possible values:Enable or Disable (Default)
28 TOS Field Type for Not supported in this release - see Prog 150. If field 27 Diffserv for Signaling is
Signaling enabled, select DSCP (Differentiated Services Code Point Format) or TOS
(Type Of Service format). If TOS is selected, set the packet priority level in field
25 TOS Precedence Type for Media. If DSCP is selected, set the packet priority
level in field 26 DSCP for Media.
Possible values:TOS or DSCP (Default)
FIELD DESCRIPTION
29 TOS Precedence for Not supported in this release - see Prog 150. If TOS is selected in field 28 TOS
Signaling Field Type for Signaling select a packet priority level - where Critical/ESP
provides the highest and Routine provides the lowest priority. If TOS is selected
in field 28, make selections in TOS Delay, TOS Throughput Delay, and TOS
Reliability Type.
Possible values:Routine, Priority, Immediate, Flash, Flash Overd, or Critical/
ESP (Default)
TOS Delay Type for Not supported in this release - see Prog 150. If TOS is selected in field 28 TOS
Signaling Field Type for Signaling, select Normal for most cases
Possible values:Normal (Default) or Low
TOS Throughput Type for Not supported in this release - see Prog 150. If TOS is selected in field 28 TOS
Signaling Field Type for Signaling, select Normal for most cases
Possible values:Normal (Default) or High
TOS Reliability Type for Not supported in this release - see Prog 150. If TOS is selected in field 28 TOS
Signaling Field Type for Signaling, select Normal for most cases
Possible values:Normal (Default) or High
30 DSCP for Signaling Not supported in this release - see Prog 150. If DSCP is selected in field 28 TOS
Field Type for Signaling, select a priority level
Possible values:0 ~ 63 (Default = 0)
31 Call Release On QoS Enable to have calls disconnected when poor QoS is detected.
Failure
Possible values:Enable or Disable (Default)
33 SIP Trunk Service After registration of a SIP trunk fails (e.g., internet connection is down),
Recovery Time registration will be attempted again after this many seconds
Possible values:2~3600 (Default = 60)
34 SIP Trunk Options This field defines the interval by which option messages are sent for the purpose
Interval of verifying that the SIP trunk is still active and available.
Possible values:0~3600
35 SIP Trunk Message This field determines whether the MIPU's IP address or the Domain name will be
Option set to the host portion of the To: header. Ex. (sip:[email protected]) or
(sip:[email protected]
36 SIP Trunk Message to This field determines the value after the @ symbol of the To: field of the SIP
Header Option invite message. This value can either be the fully qualified domain name or the
SIP server IP Address.
37 SIP Trunk Register This field determines the value after the @ symbol of the From: field of the SIP
Trunks
Message From Header register message. This value can either be the fully qualified domain name or
Option the SIP server IP Address or the MIPU IP address.
FIELD DESCRIPTION
38 SIP Trunk Register This field determines the value after the @ symbol of the To: field of the SIP
Message to Header register message. This value can either be the fully qualified domain name or
Option the SIP server IP Address.
39 Assert Identity This field determines whether Assert Identity is used or not. This field is used
by the service provider for anonymous caller ID.
Possible values:Enable or Disable (Default)
FIELD DESCRIPTION
02 Service Index Assign a SIP Trunk Service by selecting its SIP Trunk Service Kind (PRG327)
Table Index.
Possible values:1~32 (CIX40), 1~32 (CIX100), 1~48 (CIX200/CIX/670 Basic/
CIX1200 Basic), 1~128 (CIX200/CIX/670 Exp/CIX1200 Exp).
Trunks
FIELD DESCRIPTION
00 SIP URI Trunk Service The Prog 327 index for the service kind associated to this SIP URI.
Index
Possible values:1~32 (CIX40), 1~32 (CIX100), 1~48 (CIX200/CIX/670 Basic/
CIX1200 Basic), 1~128 (CIX/670 Exp./CIX1200 Exp)
01 URI Index The Index into the table of URIs There are a maximum of 160 per card.
Possible values:1~72 (CIX40), 1~72 (CIX100), 1~160 (CIX200/CIX/670 Basic/
CIX1200 Basic), 1~160 (CIX/670 Exp./CIX1200 Exp).
02 SIP URI The user portion of the SIP URI. The host portion is assigned by Prog 327 field 5.
03 SIP URI User Name The user name used for authentication of this URI.
04 SIP URI Password The password used for authentication of this URI
05 SIP URI Channel 0 (recommended) means the channel group is picked out from Prog 328.
Group Otherwise, this SIP URI is registered through the specifically set channel group.
06 SIP URI Attribution MAIN specifies that this URI will be registered with the service provider. SUB
indicates that this URI will not be registered.
Attendant
This chapter provides programming information for Strata CIX Attendants.
1. Select Station > Attendant Group. The Attendant Group Assignment screen displays.
2. Select the Attendant Group Member or click one of the following buttons:
• List – to view data list window.
• Copy – to Attendant group numbers.
3. Enter Program 404 data.
4. Get Default - sets all data to factory defaults.
5. Click Submit.
FIELD DESCRIPTION
01 Call Distribution Select the Call Distribution Method for attendant console.
Method
Possible values:Most Idle First (default), or Broadcast
02 Alternate Destination Enter the Alternate Attendant Destination (DN, Network DN or Group Pilot
Number). If no data is entered in this field, any previous entries are
overwritten.
Possible values:Up to 32 digits (default = no value)
04 Group Overflow Enter the overflow destination for this attendant group. If no data is entered
Destination in this field any previous entries are overwritten.
Possible values:Up to 32 digits (default = no value)
05 VMID Code SMDI Enter the Attendant’s Voice Mail ID code. If no data is entered in this field
any previous entries are overwritten.
Possible values:Up to 10 digits (default = no value)
FIELD DESCRIPTION
07 ICI1~16 ICI10 For 07 ICI1~16 ICI10, select ILG Assignments for ICI Groups.
• ILG1 • Assign the 1st ILG to ICI Groups 1~10.
• ILG2 • Assign the 2nd ILG to ICI Groups 1~10.
• ILG3 • Assign the 3rd ILG to ICI Groups 1~10.
• ILG4 • Assign the 4th ILG to ICI Groups 1~10.
Note Each ILG can only be assigned once in any of the ICI Groups.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50
CIX200, 1~50 CTX/CIX 670 BCTU only or BBCU only,
1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU,
1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU +
HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = 0)
Attendant
This command assigns Emergency Call destinations to Emergency Call groups. There is one group for
each Day mode (Day1, Day2 and Night).
FIELD DESCRIPTION
01 Day/Night Mode Select the time of day mode (Day1,Day2,Night) from the table below.
Possible values:Day1, Day2, Night (default = no value)
02 Called Number Index Emergency call group number (1~4). The system will hunt through
these in numerical order to find an available emergency destination.
Possible values:1~4 (default = no value)
03 Emergency Call Enter the DN, pilot number or private number to be associated with the
Destination called number index.
Possible values:Up to 32 ASCII characters (default = no value)
IP Telephone Setup
Programming
IP Telephone
This chapter contains information on system setup for IP telephones, IP telephone programming, IP
interface card and IP software updates.
Card Assignments
System > Card Assignment— Assign the xIPU IP card; refer to the program guidelines for appropriate
slot assignments.
BIPU Configuration
IP-Telephony > BIPU Configuration — Assign the BIPU-M IP Address, subnet mask and gateway.
Station Programming
Assigning PDNs to IP telephones using IP resources — This can be completed by using the Network
eManager PDN Range wizard or manually created, IP-Telephony > IPT Data — Program 200 (station
basic).
• IP telephones assigned to xIPU-M cards are programmed in the same manner as DKTs. Any
programmed (FB) used to program a DKT can be used to program an IP.
• Continue station programming in the same manner as a DKT set, including:
- DKT Parameters
- Key Strips
IP Telephone Data
IP-Telephony > IPT Data (250 IPT Data Assignment)
field 00 Prime DN - Select the station from the list on the right
Station ID (will display automatically) - This will be the same as the PDN assigned in the Station
field 01
Data program.
field 02 Station IP Address type. Contact the network administrator for the type. ANY = DCHP, FIX = Static
Station IP Address
field 03 If FIXED enter the IP address
If ANY make no entry. (After the IP telephone is configured this will populate.)
field 04 Auto Assign Station ID - Set preference
Set Station Termination Authentication Mode
field 05
See note below
Station MAC Address
field 06
See note below
field 07 Voice Packet Table - default = 1
Audio Codec - Set to: G.711 or G.729
field 08
Note: SoftIPT 2.2 can only support G.711. SoftIPT 3.x supports both G.711 and G.729
Display Software Version Number of the IP telephone - This will display automatically if the IP
field 09
telephone is connected.
Note When using Station Terminal Authentication Mode it is recommended that the IP telephone be
plugged in and configured prior to executing this program. If the IP telephone is not configured and
present on the network the MAC Address must be entered manually. If the IP telephone is
configured and present on the network the MAC Address will be entered automatically.
VLAN Setup
The following steps setup the VLAN tagging options and parameters.
Programming
IP Telephone
The IP telephones to be setup can be selected by Primary Directory Number (PDN) or by the VLAN
Identification (VID) of either the PC Port or Phone Port.
• Enter PDN Range - Click on the Select button. This shows the list of IP PDNs - select one or more IP
telephones from the list.
• Enter VID of target IP telephones - enter either the IP telephone PC Port VID or Phone VID. This will
select every IP telephone with the specified port VID. If both PC Port and Phone Port VID is set to Any,
all IP telephones will be selected.
VLAN Parameters
These options will set the selected IP telephones the parameters specified below or Resets the IP
telephones selected above to the default values.
• VLAN Feature - Enable or disable VLAN tagging for the selected IP telephones.
• PC port type - Set the PC port on the selected IP telephones to:
- Trunk - the port is connected to a VLAN enabled device or
- Access - the port is connected to a non-compliant device, a device that does not support VLAN
tagging.
Enter a CIX Node identifier if more than one CIX Node is on the IP Network. This can be the same as
the Strata Net Network Node ID used for this system if it is in a CIX Strata Net Network - but the two IDs
are not related in software logic.
This ID must match the node number programmed in the IP telephone using 369Hold-2, FB06.
6. Run all other CIX programs necessary to customize the features required for each IP telephone. All
programs used to program digital telephones also apply to IP telephones (Program 205 keystrips, 213
Add-on-Modules, Program 204 DKT Parameters, etc.).
Programming
IP Telephone
programming. These parameters remain stored in the IP telephone even if the telephone is unplugged.
This allows the telephone to be moved to different locations without reprogramming.
• Other IP telephone parameters must be set in IP-Telephony > IPT Data (Program 250). Initially, the
parameters are normally kept at defaults.
FIELD DESCRIPTION
01 Automatic Enable Automatic Assignment of Station ID when the IP telephone has no station
Assignment of Station ID. In program 250, field 04 is the same parameter and is per terminal.
ID
When IP telephone searches to connect a CIX with no station ID, the CIX looks for
a PDN which is set with this parameter as “automatic,” and sends the PDN to the
IP telephone and sets it in the setting of IP telephone.
Possible values:Enable or Disable (default = Disable)
02 Terminal Enable this parameter if you want to set the PDN of an IP telephone.
Authentication
When enable is set, terminal authentication by MAC address of IP telephone is
valid. If another IP telephone which has the same PDN is connected to the
network, the CIX rejects the registration of this IP telephone because the MAC
address of IP telephone is different.
When disable is set, you can move the PDN from an IP telephone to another IP
telephone and another IP telephone can be connected to the CIX.
In program 250, field 05 is the same parameter for the terminal.
Possible values:Enable or Disable (default = Disable)
04 TOS Field Type If 03 Diffserv is enabled, select DSCP (Differentiated Services Code Point format)
or TOS (Type Of Service format).
Then, if TOS is selected, set the packet priority level in 05 TOS Precedence Type.
Then, if DSCP is selected, set the packet priority level in 06 DSCP.
Possible values:TOS or DSCP (Default)
FIELD DESCRIPTION
05 TOS Precedence Type If TOS is selected in 04 TOS Field Type select a packet priority level - where
Critical/ESP provides the highest and Routine provides the lowest priority.
If TOS is selected in 04 TOS Field Type make selections in TOS Delay, TOS
Throughput Delay, and TOS Reliability Type.
Possible values:Routine, Priority, Immediate, Flash, Flash Override, or Critical/
ESP (Default)
TOS Delay Type If TOS is selected in 04 TOS Field Type select Normal for most cases
Possible values:Normal (Default) or Low
Programming
IP Telephone
TOS Throughput Type If TOS is selected in 04 TOS Field Type select Normal for most cases
Possible values:Normal (Default) or High
TOS Reliability Type If TOS is selected in 04 TOS Field Type select Normal for most cases
Possible values:Normal (Default) or High
06 DSCP If DSCP is selected in 04 TOS Field Type select a priority level from 0~63.
Possible values:0~63 (Default = 0)
07 IEEE802.1p Enable IEEE802.1p priority control if voice packets on an Ethernet LAN should be
prioritized with priority tagging. Higher priority, time-critical BIPU\IPT voice traffic
can have preferential treatment when other traffic is running at best effort. If you
enable IEEE802.1p, select which priority level to use (Voice or Best Effort) in 08
IEEE802.1p Configuration on this screen. All Ethernet devices on the LAN
(routers, switches, etc., must support IEEE802.1p for this feature to work correctly.
Possible values:Enable or Disable (Default)
08 IEEE802.1p If 07 IEEE802.1p is enabled, select Voice priority for BIUP\IPT voice packets to be
Configuration tagged with the highest priority level.
Possible values:Best Effort or Voice (Default)
09 IP-CTX Identifier Enter a CIX node ID if more than one CIX node is on the IP network. This can be
the same as the Strata Net node ID used for this system if it is in a Strata Net
network - but the two IDs are not related in software logic. This ID must match the
node 'number' programmed in the IP telephone.
Possible values:Up to 5 ASCII characters
10 Tail Length of Echo Enter 16ms if any IP telephone is set for a G729A codec (Prog 250-08) or if the
Canceller Strata Net IP network is set for G729A codecs (Prog 672-06). If all codecs are
G711, then 16ms or 32ms can be used - 32ms may reduce echo on a network that
only utilizes G711 codecs. Never set this parameter to 64ms.
Note Setting G729A codec and 32 msec will reduce the number of channels
available from 16 to 12 or 32 to 24.
Possible values:16 (Default), 32 or 64MS
11 Gain Control of IPT Set the Voice Quality Mode to control gain of IPTs and BIPUs.
and BIPU
Possible values:High (Default), Middle or Low
FIELD DESCRIPTION
12 System IP CED Whether the echo canceller is stopped by the detection of Cancel Error Detection
Control (CED) tone (2100Hz).
Possible values:Enable (Default) or Disable
13 System IP RAS Start RAS (Registration Admission Status) start port number for IP telephone.
Port
Possible values:1 ~ 65535 (Default = 1718)
14 System IP RAS RAS (Registration Admission Status) register port number for IP telephone.
Register Port
Possible values:1 ~ 65535 (Default = 1719)
16 System IP BGM Max Limit the number of IP phones to simultaneously receive background music.
IP telephone
Possible values:0 ~ 160 (Default = 0)
17 LIPU/GIPx BIPU-Q Sets BIPU-Q mode to allow the MIPU/GIPU/LIPU to communicate with BIPU-Q in
Mode a Strata Net IP network.
Enable - MIPU/GIPU/LIPU is in BIPU-Q mode. Strata Net IP operation in a
network with one or more BIPU-Q is allowed.
Disable - MIPU/GIPU/LIPU is in MIPU/GIPU/LIPU mode. Strata Net IP operation
in networks with LIPUs only, no BIPU-Q, is possible.
This applies only to Strata Net IP operation. This parameter has no effect on BIPU-
M cards used for IP Telephones.
Possible values:Disable (Default), Enable
19 Tail Length of Echo This applies only to the MIPU and the GIPU (BIPU, GIPH, LIPU use FK10).
Canceller for MIPU
Possible values:1 - 16 ms echo cancel
2 - 32 ms echo cancel
3 - 64 ms echo cancel
20 SIP Trunk Diffserv Enable to use Diffserv for SIP signalling on SIP trunk.
Possible values:Enable or Disable (Default)
21 SIP Trunk TOS Field If field 20 above is enabled, select DSCP (Differentiated Services Code Point)
Type format or TOS (Type Of Service) format. If TOS is selected, set the packet priority
level in 22 SIP Trunk TOS Precedence Type; if DSCP is selected, set the packet
priority level in field 23 SIP Trunk DSCP
Possible values:DSCP or TOS (Default)
22 SIP Trunk TOS If TOS is selected in field 21 above, select a packet priority level where Critical/
Precedence Type ESP provides the highest, and Routine provides the lowest, priority. If TOS is
selected in field 21, make selections in TOS Delay, TOS Throughput Delay, and
TOS Reliability Type.
Possible values:Routine, Priority, Immediate, Flash, Flash Overd, Critical/ESP
(Default)
SIP Trunk TOS Delay If TOS is selected in field 21above, select Normal for most cases
Type
Possible values:Normal (Default) or Low
FIELD DESCRIPTION
SIP Trunk TOS If TOS is selected in field 21above, select Normal for most cases.
Throughput Type
Possible values:Normal (Default) or High
SIP Trunk TOS If TOS is selected in field 21above, select Normal for most cases.
Reliability Type
Possible values:Normal (Default) or High
23 SIP Trunk DSCP If DSCP is selected in field 21 above, select a priority level.
Possible values:0~63 (Default = 0)
Programming
IP Telephone
FIELD DESCRIPTION
Cabinet & Slot Number Enter the cabinet and slot number of the BIPU to be configured.
Note: BIPU cards must first be installed using PRG100 - System\Card
Assignment.
BIPU cards can be installed in the slots listed:
Cabinet
• CIX/CTX100: Select 01 for Base and Expansion cabinet.
• CIX200: Select 01 for Base and 02 for Expansion cabinet.
• CIX/CTX670: Select 01 for Base and 02~07 respectively for each
Expansion cabinet.
CIX1200: Select 01 for Base and 02~12 respectively for each
•
Expansion cabinet.
Slot numbers:
• CIX/CTX100: Select 01~04 for Base slots and 05~09 for Expansion
slots.
• CIX/CTX100: Virtual Slot for ACTU Relay = Cabinet 02, Slot 05.
• CIX200: Select 01~04 for either cabinet.
• CIX/CTX670: Select 01~08 for Base slots and 01~10 for Expansion
slots.
• CXI1200:Select 01~08 for Base slots and 01~10 for Expansion slots.
03 Default Gateway Enter the Default Gateway Address of the BIPU card.
Address
04 Version Number of This is a read-only field. The version number will automatically appear when the
BIPU card is configured correctly.
05 IP Strata Net RTP Base The base of the 32-port range which can be used by BIPU card to assign port
Port (BIPU) numbers for the IP Strata Net RTP protocol.
Possible values:16384~65504 (default = 20992). Only even numbers can be
assigned.
1. Select IP-Telephony > Voice Packet Configuration. The Voice Packet Configuration Table Assignment
screen displays.
2. Enter Program 152 data.
3. Click Submit.
Note When setting Voice Packet Configuration Tables on an Strata Net IP network, the packet table
settings for each node on an end-to-end connection must be the same.
Programming
IP Telephone
Note Whenever Voice Packet Configuration Table changes are made for IP telephones on Strata Net IP
nodes, Toshiba recommends pressing the reset button on the LIPU/BIPU to assure the changes
take effect.
FIELD DESCRIPTION
Voice Packet Table Enter the Voice Packet Configuration Table Number (1-256).
Number
Important! The default values in Voice Packet Table 1 are the recommended
values for G.711 codecs. The default values in Voice Packet Table
2 are the recommended values for G.729A codecs. If the codec
selected for an IP telephone in Program 250-08 is switched from
the default G.711 to G.729A, the table used for the IP telephone is
automatically switched from Table 1 to Table 2 in Program 250-07.
However switching back to G.711 requires that you manually switch
back to the Table 1 default parameter settings.
Possible values:1~128 (CIX100, CIX670 and CIX1200 Basic); 1~256 (CIX670
and CIX1200 Exp.)
01 Voice Packet Trans. Int. Voice Packet Transmission Interval – This depends on the encoding method
G711 or G729A. The default setting are G711: 20msec., G729A: 40msec. Note
that 10msec. is only used to test - do not use 10ms. Normally, the default settings
provide the best quality.
If LAN bandwidth is not enough for these parameters and the problem is resolved
to extend the interval according to the LAN requirement, you can change to
G711:40msec. and G729a: 80msec.
Note 30msec. need not be used.
Possible values:10 msec (available for testing only up to release 200MF008), 20
msec (default), 30 msec, 40 msec or 80 msec
02 Jitter Buffer Type The default values for the selected codec is recommended. If the voice quality is
not as expected you can change the jitter buffer type of DSP on LIPU/BIPU.
Possible values:Fixed, Sequential, or Adaptive
The default values are: G.711 = Adaptive, G.729A = Sequential (recommended).
03 Jitter Buffer Length The default values for the selected codec is recommended. If the voice quality is
not as expected you can change the jitter buffer length.
Possible values: 0~250
The default values are: G.711= 100msec., G.729A=40msec.
FIELD DESCRIPTION
07 Packet Loss Threshold If packet loss is more than 10, an error is recorded in the CIX error log and you
cannot talk by IP telephone. The default value 5 is recommended.
Possible values:0, 5, 10
08 Transmission Interval 10 ms
for MIPU/GIPU 20 ms (default)
30 ms
40 ms
80 ms (only when G.729A is assigned; 40ms when G.711 assigned)
Programming
IP Telephone
00 Cabinet & Slot Enter the cabinet and slot number of the MIPU/LIPU/GIPx to be configured.
Number
Cabinet numbers:
• CIX/CTX100: Select 01 for Base and Expansion cabinet.
• CIX200: Select 01 for Base and 02 for Expansion cabinet.
• CIX/CTX670: Select 01 for Base and 02~07 respectively for each
Expansion cabinet.
• CIX1200: Select 01 for Base and 02~12 respectively for each
Expansion cabinet.
Slot numbers:
• CIX/CTX100: Select 01~04 for Base slots and 05~09 for Expansion
slots.
• CIX/CTX100: Virtual Slot for ACTU Relay = Cabinet 02, Slot 05.
• CIX200: Select 01~04 for either cabinet.
• CIX/CTX670: Select 01~08 for Base slots and 01~10 for Expansion
slots.
• CXI1200:Select 01~08 for Base slots and 01~10 for Expansion slots.
• CTX28 and CIX40 assignments are hard coded and cannot be
changed.
• Virtual Slot for GCTU Relay = Cabinet 02, Slot 05.
01, 01 - 8 digital telephones on motherboard (CTX28, CIX40 R1HW and R2HW).
01, 02 - 3 CO lines on motherboard (CTX28, CIX40 R1HW), 4 CO lines (CIX40
R2HW)
01, 03 - no card (CTX28, CIX40 R1HW), GVPH (CIX40 R2HW)
01, 04 - 1 (Base) or 2 (GSTU) analog station ports (CTX28, CIX40 R1HW and
R2HW)
01, 05 - GVMU (CTX28), GVPH (CIX40 R1HW), GIPx, MIPU or GCOCIH (CIX40
R2HW)
01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40
R2HW)
01, 07 - 8 digital telephones on GCDU (CTX28, CIX40 R1HW and R2HW).
01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW).
FIELD DESCRIPTION
03 IPU Default Gateway Enter the Default Gateway Address of the MIPU/LIPU/GIPx card.
Address
Possible values:XXX.XXX.XXX.XXX where XXX = 0 ~ 255
04 LIPS IP Address Enter the second LIPU IP Address. The second LIPU IP address must be within
the subnet address. Not used for MIPU/GIPx.
Possible values:XXX.XXX.XXX.XXX where XXX = 0 ~ 255
05 LIPS Subnet Enter the Subnet Mask of the second LIPU. Not used for MIPU/GIPx.
Address Possible values:XXX.XXX.XXX.XXX where XXX = 0 ~ 255
06 LIPS Default Enter the Default Gateway Address of the second LIPU. Not used for MIPU/GIPx.
Gateway Address
Possible values:XXX.XXX.XXX.XXX where XXX = 0 ~ 255
09 Available IPU/IPH IP Number of available IP ports in MIPU/GIPU/LIPU-X is shown. When speaker OCA
Ports is assigned to an IP telephone an additional IP port is assigned to the IP telephone.
If there is no available IP port in the LIPU-X, no more IP telephone/SIP/Strata Net
IPs can be assigned.
Possible values:0~24 (MIPU24), 0~16 (MIPU16, LIPU, LIPS), 0~8 (GIPx)
10 Available LIPS IP Number of available IP ports in LIPS is shown. When speaker OCA is assigned to
Ports an IP telephone an additional IP port is assigned to the IP telephone. If there is no
available IP port in the LIPS, no more IP telephone/SIP/Strata Net IPs can be
assigned.
Possible values:0 ~ 16
FIELD DESCRIPTION
12 IPU/IPH Packet When Packet Prioritization is enabled select the type of prioritization.
Prioritization Type
Possible values:Best Effort, Voice
The default value is: Voice
Programming
IP Telephone
Possible values:1 ~ 4094
The default value is: 1
16 LIPS Packet When Packet Prioritization is enabled, select the type of prioritization.
Prioritization Type
Possible values:Best Effort, Voice
The default value is: Voice
19 IP Strata Net RTP The base port number of the 32 port range for IP Strata Net RTP protocol can be
Base Port (IPU/IPH) set for individual MIPU, LIPU, or GIPx cards.
Possible values:16384 ~ 16511
Note Only even port numbers can be assigned.
20 Strata Net RTP Base The base port number of the 32 port range for IP Strata Net RTP protocol can be
Port (LIPS) set for individual MIPU, LIPU, or GIPx cards.
Possible values:16384 ~ 16511
Note Only even port numbers can be assigned.
21 DHCP for MIPU/GIPU Enable: MIPU/GIPx can get an IP Address via DHCP.
Disable: IP Address must be assigned.
Note MIPU/GIPU only. LIPU, LIPS, and BIPU do not support DHCP.
22 MIPU Primary DNS Domain Name System (DNS) server that translates IP address to the
corresponding computer or domain name. The IP address consists of four octets.
Enter the first octet address from 0-255. This feature only pertains to the IP card.
FIELD DESCRIPTION
23 MIPU Secondary In the event that the primary DNS is not available, the MIU will attempt to reach the
DNS Server secondary DNS server. The IP address consists of four octets. Enter the first octet
address from 0-255 for the MIPU. This feature only pertains to the MIPU card.
24 MIPU Hostname A hostname is a unique network name by which a host device on the network can
be identified. Enter a hostname for the IP card with a max. 32 characters.
25 MIPU Primary DNS A DNS suffix is a name appended after the computer name to form a fully qualified
Suffix domain name. For example, in mipu1.toshiba.com, toshiba.com would be the DNS
suffix. Enter a DNS suffix for the MIPU - 32 char. max.
Programming
FIELD DESCRIPTION
IP Telephone
00 Prime DN Enter the IP telephone Prime Directory Number (PDN)
01 Station ID Station ID is set from the IP telephone to match its PDN in station programming.
The station ID is the same as the station PDN unless there is more than one
CTX/CIX system with BIPU-M, GIPx, MIPU, LIPU/LIPS on the same network. In
this case the station ID for each IP telephone must contain the CTX/CIX Node
ID+PDN.
Possible values:Up to 5 ASCII characters
02 Station IP Address Type Select the Station IP Address to be static 'fixed' or dynamic in which case it
obtains an IP address from a DHCP server.
Possible values:Fixed or Any (Default)
03 Station IP Address Enter the Station static IP Address if a static address is needed per Station IP
Address Type set in 02 above.
Possible values:XXX.XXX.XXX.XXX where XXX = 0 ~ 255
04 Auto Assign Station ID Use Automatic when the IP telephone has no Station ID. Use Not Automatic
when IP telephone has station ID in the IP telephone setting. In Program 150,
field 01 is the same parameter for system.
When Don't Care is set, program 150-01 precedes in Program 250-04.
Enabling Program 150-01 is equal to using automatic in Program 250-04.
Disabling in Program 150-01 is equal to not automatic in Program 250-04. When
the IP telephone requests to connect to a Strata CIX with no station ID, the CIX
searches for a PDN that is set in this parameter as automatic and sends the
PDN to the IP telephone. The IP telephone records it in the IP telephone setting.
Possible values:Permitted, Not Permitted or Don’t Care (Default)
FIELD DESCRIPTION
05 Station Terminal Apply this parameter if you want to reserve a PDN for the IP telephone
Authentication Mode connected at the present time. When apply is set, terminal authentication by
MAC address of the IP telephone is valid. So if another IP telephone which has
the same PDN is connected to the network, the CIX rejects the registration of
this IP telephone because the MAC address of the IP telephone is different.
When not apply is set, you can move the PDN from an IP telephone to another
IP telephone and another IP telephone can be connected to the CIX. When don't
care is set, terminal authentication for this telephone is determined by Program
150-02.
The Terminal Authentication setting Apply or Not Apply in this program overrides
the Terminal Authentication setting in Program 150-02
Possible values:Apply, Not Apply or Don’t Care (Default)
06 Station MAC Address Station Media Access Control (MAC) Address. This address is hard coded
uniquely in each IP telephone. The MAC will only display if the IP telephone is
connected to the BIPU-M and is operating properly.
Possible values:Max 12 ASCII characters
07 Voice Packet Table Select the Voice Packet configuration table that should be assigned to this IP
telephone (voice tables are configured in Program 152). When the G711 Audio
Codec is selected in 08 codec below, the default values in Program 152-01,
Table 1 should be used. When the G.729A codec is selected in 08 Audio Codec
below, the default values in Program 152-01 Table 2 should be used.
Important: When switching the IP telephone from the G.711 to the G.729 codec
(the first time), the CIX will automatically switch the Voice Packet table from
Table 1 to Table 2.
Possible values:1 ~ 128
08 Audio Codec IP telephones have two built-in codecs. Select the audio codec that should be
used in this IP telephone.
The G.711codec - provides the highest voice quality but uses the most network
bandwidth (about 115kbps per IP telephone when in use).
The G.729A codec - provides less voice quality but uses the least amount of
network bandwidth (about 29kbps per IP telephone when in use).
High traffic or low speed networks may require the IP Telephones to use G729A.
Example:
Installing remote IP telephones connected to Cable or DSL lines, the upstream
rate is usually restricted and may not provide a consistent upstream bandwidth
(advertised as 128kbs but is normally less because of traffic) so the G729a
codec would probable be the best choice for this situation.
The Voice Packet Table 'Prog 250-07' and the VP Table's voice packet
parameters Prog 152 must be set properly for the codec assigned.
Possible values:G711 (Default) or G729A
Note IP Attendant Console supports G.711 only.
FIELD DESCRIPTION
09 Display Software This is read-only. If any problem occurs it is useful to analyze the problem with
Version Number of IP this version. A sample software version is DIP11NA. DIP1 represents the IP
Telephone telephone model; 1NA represents software version of the IP telephone; 1N
represents the version of updatable software and A means the version of not-
updatable software (BootROM).
Possible values:Max. 16 ASCII characters
10 SIP Terminal URI Set the Uniform Resource Identifier of the SIP terminal. URI is to identify the IP
telephone in the system. You can use A-Z, a-z and 0-9 up to 32 characters as
Programming
IP Telephone
the URI. It has to be unique in the system.
Possible values:Max 32 ASCII characters
11 SIP Terminal Password Set password for terminal authentication of the SIP terminal. This password is
checked for terminal authentication when registration is performed from the SIP
terminal. You can use A-Z, a-z and 0-9 up to 64 characters. It doesn't have to be
unique in the system, and same password can be assigned to plural SIP
terminals.
12 IP Sta KeepAlive Timer Keep-alive timer for station for full IP station.
Possible values:0 ~ 60 seconds
14 Secondary Audio Codec IP telephones have two built-in codecs. Select the audio codec that should be
for Full IP station used in this IP telephone.
The G.711codec - provides the highest voice quality but uses the most network
bandwidth (about 115kbps per IP telephone when in use).
The G.729A codec - provides less voice quality but uses the least amount of
network bandwidth (about 29kbps per IP telephone when in use).
High traffic or low speed networks may require the IP Telephones to use G729A.
Example:
If installing remote IP telephones connected to Cable or DSL lines, the upstream
rate is usually restricted and may not provide a consistent upstream bandwidth
(advertised as 128kbs but is normally less because of traffic) so the G729a
codec would probable be the best choice for this situation.
The Voice Packet Table Prog 250-07 and the VP Table's voice packet
parameters Prog 152 must be set properly for the codec assigned.
Possible values:G711, G729A (Default), None
15 Secondary Voice Packet CIX provides peer to peer connection when an IP telephone directly
Index communicates with another IP telephone. A negotiation method is required to
resolve differing audio codec settings on the IP telephones. When a call is
established between IP telephones, the CIX will check the assignment of
secondary audio codecs. If there is matching assignment, it will be applied. If
there is not, the user will hear reorder tone.
Possible values:1 ~ 128
FIELD DESCRIPTION
16 IP NAT/No Peer to Peer Enable if the IP telephone is in a NAT (Network Address Translation)
environment.
Possible values:Enable or Disable (Default)
Refer to Figure 8-1.
17 Base UDP Port for IP The base UDP port for the IP telephone media channel can be set to
Telephone Media accommodate a particular network configuration.
Channel
Possible values:1026 ~ 65532 (Default = 49154)
Note Only even port numbers can be assigned.
Public IP Address
NAT
LIPU (2) Gateway Global Network Router
1. Select Station > Station Assignments, and click on the Basic tab.
2. Enter a DN number in the Primary DN field or click one of the following buttons:
• List – view a summary list of programmed DNs.
• Extended List – view a detailed list of programmed DNs.
• Create – Assign a new DN with custom settings by entering a DN value. Press OK, assign the PDN
Programming
IP Telephone
Equipment No. and click Submit.
• Selective Copy – Enter a DN in the Primary DN field and click Selective Copy to make a new DN
assignment with settings copied from the DN entered in the Primary DN field.
• Delete – Enter a Primary DN or a range of Primary DNs to delete and click OK.
• Change DN – Enter a DN in the Primary DN field and click Change DN. Enter the new DN
assignment and click OK.
3. Setup the DN by adding values to the remaining fields.
4. Click Submit.
Note The max. number of IP telephones programmed on one MIPU (MIPU24) is 24; the GIPU8 is 8.
FIELD DESCRIPTION
00 Prime DN Prime DN (enter an existing PDN or enter a PDN you wish to create for a new station).
FIELD DESCRIPTION
02 PDN Equipment Enter the PDN equipment number. This is the cabinet and slot number of the GIPx,
Number MIPU, LIPU/LIPS card (0000 means auto assignment).
Notes:
• IPT1020s must be installed on BIPU-M; cannot be installed on LIPU/LIPS,
MIPU or GIPx.
• SIP phones must be installed on LIPU/LIPS, MIPU or GIPx; cannot be
installed on BIPU-M
• IPT2000 series, IP5000-series, and IP Softphones can be installed on
LIPU/LIPS, MIPU, GIPx or BIPU-M (in BIPU-M the IP5000-series telephone
acts as an IPT2000-series telephone).
• MIPU and GIPU require R5.0 software or higher.
Cabinet numbers:
• CIX/CTX100: Select 01 for Base and Expansion cabinet.
• CIX200: Select 01 for Base and 02 for Expansion cabinet.
• CIX/CTX670: Select 01 for Base and 02~07 respectively for each
Expansion cabinet.
• CIX1200: Select 01 for Base and 02~12 respectively for each Expansion
cabinet.
Slot numbers:
• CIX/CTX100: Select 01~04 for Base slots and 05~08 for Expansion slots.
• CIX/CTX100: Virtual Slot for ACTU Relay = Cabinet 02, Slot 05.
• CIX200: Select 01~04 for either cabinet.
• CIX/CTX670: Select 01~08 for Base slots and 01~10 for Expansion slots.
• CIX1200:Select 01~08 for Base slots and 01~10 for Expansion slots.
• CTX28 and CIX40 assignments are hard coded and cannot be changed.
03 LAN Interface Enter 1 for a GIPx, MIPU and LIPU, 2 for an LIPS
Number
Possible values:1 (Default) or 2.
FIELD DESCRIPTION
04 Not Used
Programming
IP Telephone
Possible values:1~32.
06 DRL Day1 Destination Restriction Level for Day1 Mode (used for credit card calling)
Possible values:1~16
• Day 2 Destination Restriction Level for Day2 Mode.
Possible values:1~16
• Night Destination Restriction Level for Night Mode.
Possible values:1~16
10 Name to Display Enter the name that should be displayed on telephone LCDs for this PDN.
Possible values:16 ASCII characters
11 Dialing Progress Type of tone to hear after dialing LCR access code.
Tone
Possible values:Dial Tone (Default), Entry Tone, or Silence
FIELD DESCRIPTION
14 Bearer Capability ISDN Bearer Capability the PSTN is expecting from non-ISDN stations. 3.1kHzAudio
(data and speech) or Speech.
Important Notes:
Standard telephone type data devices (modems, G3-Fax signals) must be set for
3.1KHz audio on ISDN lines.
The Strata Net IP network does not support 3.1KHz (data and speech). All standard
telephone equipment must be set to Speech if making calls over Strata Net IP.
Possible values:Audio (Default) or Speech
15 Display DN If this station is a member of a hunt group that has a pilot number and Pilot Display
Number set in Prog 209-02 and Prog 209-04 respectively, enter the HG Pilot Display
Number in this field. This number will display on the LCD of telephones when calling, or
when called by, this station or VM port.
This is necessary for proper operation of hunt groups, including centralized voice mail,
over Strata Net.
Possible values:Dial string of 1~ 5 digits
16 CESID E911 Calling Party Information identifier for this station (CESID). Should be a valid
NANP telephone number.
Possible values: Up to 16 digits
17 Emergency Call The Emergency call group that this station belongs to.
Group
Possible values:1~8 (Default ~ 1)
18 Remote CF/DND Password to remotely set or cancel DND or station Call Forward from another CIX
Password station, or for Call Forward only from an external DISA line.
Note: DND can not be set/canceled remotely from a DISA line.
Possible values:1 ~ 4 digits
19 VMID Code Enter the voice mailbox number that should answer calls when this PDN calls voice
mail or, when this PDN is called and then forwards to voice mail (this number is
prefixed by codes in Prog 579, 11~16).
Valid entries: digits 0~9, * and #, maximum 10 characters.
This VMID code is sent to the voice mail device in SMDI packets or DTMF tones on
direct calls to voice mail from the PDN and on calls to the PDN that forward to voice
mail.
Note: See Prog 580 for SMDI or DTMF choice.
Possible values:1 ~ 10 digits
FIELD DESCRIPTION
21 Travel COS Privilege Change the Travelling Class of Service Override Code.
Change
Possible values:Enabled or Disabled (Default)
22 TGAC Override Trunk Group Access Code Override for attendant console.
Possible values:Enabled or Disabled (Default)
23 Service Tones Disable Services Tone for Data Privacy. Service tone, such as Call Waiting Tone,
should be disabled for modems, FAXes, and similar devices.
Possible values:Enabled (Default) or Disabled
Programming
IP Telephone
24 Call Waiting Tone Enable/Disable the station to receive Call Waiting (Camp-on) and Ring Over Busy
(ROB) Tone.
CW tone is always two beeps.
ROB tone can be two beeps or continuous as set in PRG 204, 27.
Possible values:Enabled (Default) or Disabled
25 Dial Directory The telephone User Name will appear in the display of large LCD (Directory
Assistance).
Possible values:Enabled (Default) or Disabled
29 Auto OCA OCA occurs automatically when making a call to a busy station that allows OCA calls to
be received.
Possible values:Enabled (Default) or Disabled
31 RSTU Devices connected to RSTU circuits that do not automatically hang up, and connect to
Supervision CO lines that do not provide disconnect supervision should be set with Not Received.
This enables the auto disconnect Tandem timer in PRG 104, PB06 for these types of
connections.
Possible Values: Received (Default) or Not Received
32 Station SpDial The number of station speed dial bins allocated to this station.
Bins Possible values:0 ~ 100 (maximum=100 per station).
FIELD DESCRIPTION
33 Call Forward Dial When the handset is picked up the user will hear stutter dial tone if Station Call Forward
Tone is set on the telephone.
Possible values:Enabled (Default) or Disabled
34 Dialing Digit After the extension has made a call it can be prevented from dialing any subsequent
Restriction digits.
Possible values:Enabled or Disabled (Default)
35 CO Park & Hold Enabled: When this station parks a line call, CO or GCO buttons of the parked line that
appear on other stations will be on hold. This will allow the other stations to press the
CO or GCO button to pickup the parked call.
Disabled: When this station parks a line call, CO or GCO buttons of the parked line that
appear on other stations will appear busy. This will prevent the other stations to press
the CO or GCO button to pickup the parked call.
Possible values:Enabled or Disabled (Default)
36 MW & DND Dial Enable: When this station goes off hook, the station will receive stuttered dial tone
Tone when it has a message waiting indication and the station will receive a busy tone burst
before dial tone when in the DND mode.
Disable: This station will receive normal dial tone when it has a message waiting or
when it is in the DND mode.
Possible values:Enabled (Default) or Disabled
37 Activate Message Enable: This station is allowed to activate station-to-station message waiting on other
Waiting stations by dialing the other station number plus 7, 8, or 9, or by pressing the Msg key.
Disable: This station cannot activate station-to-station message waiting on other
stations by dialing the station number plus 7, 8, 9, or by pressing the Msg key.
Note: This parameter does not apply to voice mail ports, they use the special message
waiting access codes.
Possible values:Enabled (Default) or Disabled
38 Tenant Number Enter the Tenant number to which this PDN should be assigned.
Possible values:1(default) ~ 8
FIELD DESCRIPTION
40 Auto-Campon to Enable - to allow auto-campon to this PDN when busy and called by a CO line even if
PDN the CO line group has auto camp-on disabled in Program 304-17.
Disable - to not allow auto camp-on to this PDN when called by a CO line if the CO line
group has auto camp-on disabled in Program 304-17.
Notes
1. Auto camp-on will always occur on the PDN if the calling CO line group has auto
camp-on enabled in Program 304-17 regardless of how this option is set.
2. Auto camp-on will be applied or not to PhDNs according to the PhDN owner PDN
Programming
IP Telephone
setting for this option.
Possible values:Enabled (Default) or Disabled
41 LCR PDN Code Enter the number of digits that determine when to send the LCR PDN code. The PDN
code is registered in the LCR Modified Digits Table.
Possible values:G711, G729A (Default), None
42 Network Calling Enter the CLID telephone number that should be sent for this station when making
Number external calls through the Strata Net ISDN network (32 digits max.). When this station
makes outgoing calls through the Strata Net network this number will be sent over the
Strata Net to the terminating PSTN connected to the far-end node (providing this is
allowed by the PSTN). This number will be displayed as the Caller ID number. This
number is not sent to local PSTNs connected to the node from which the call is
originated, nor is it sent when making conventional Tie line calls that terminate on a
PSTN at a far-end node.
Possible values:32 Digits max.
43 Security Code Used for log in to My Phone manger when Voice Mail does not exist. This Security
Code is also used for IP User Mobility. If #49 is set to Enable, this field must be given a
value.
Possible values:16 Characters Max
44 My Phone Enter the Personal Admin user privilege level for this station.
Manager Level
Possible values:Normal (Default), Super1 or Super2.
45 Speaker OCA Enable or disable Speaker OCA on an IP telephone. When speaker OCA is assigned to
an IP telephone, an additional IP port is assigned to the IP telephone. If there is no
available IP port, S-OCA cannot be assigned and an eManager error will occur.
Possible values:Enabled or Disabled (Default)
49 IP Phone Login Determines whether a password is required for phone login. Used for both MyPhyone
Password Manger and for IP User Mobility, as well. If set to Enable, a password is required in #43.
Possible values:Enable (applies a phone login password) or Disabled (Default)
50 Use Transfer Whether or not apply Transfer Reg. - Set to Enable to allow IP Mobility for this DN.
Registration
Possible values:Enabled or Disabled (Default)
Note Assign a Phone Logout feature key on this DN.
FIELD DESCRIPTION
51 Connecting This field shows which LIPU/MIPU/GIPx (Cabinet #/ Slot#/ Port#) the IP station is
Equipment connected to. This value enables the Admin to determine which LIPU/MIPU/GIPx was
Number used to host the IP station if the IP station was created using dynamic (0000) port
creation.
MIPU and GIPU require R5.0 software or higher.
Cabinet numbers:
• CIX/CTX100: Select 01 for Base and Expansion cabinet.
• CIX200: Select 01 for Base and 02 for Expansion cabinet.
• CIX/CTX670: Select 01 for Base and 02~07 respectively for each
Expansion cabinet.
•CIX1200: Select 01 for Base and 02~12 respectively for each Expansion
cabinet.
Slot numbers:
• CIX/CTX100: Select 01~04 for Base slots and 05~08 for Expansion slots.
• CIX/CTX100: Virtual Slot for ACTU Relay = Cabinet 02, Slot 05.
• CIX200: Select 01~04 for either cabinet.
• CIX/CTX670: Select 01~08 for Base slots and 01~10 for Expansion slots.
• CIX1200:Select 01~08 for Base slots and 01~10 for Expansion slots.
• CTX28 and CIX40 assignments are hard coded and cannot be changed.
Virtual Slot for GCTU Relay = Cabinet 02, Slot 05.
01, 01 - 8 digital telephones on motherboard (CTX28, CIX40 R1HW and R2HW).
01, 02 - 3 CO lines on motherboard (CTX28, CIX40 R1HW), 4 CO lines (CIX40 R2HW)
01, 03 - no card (CTX28, CIX40 R1HW), GVPH (CIX40 R2HW)
01, 04 - 1 (Base) or 2 (GSTU) analog station ports (CTX28, CIX40 R1HW and R2HW)
01, 05 - GVMU (CTX28), GVPH (CIX40 R1HW), GIPx, MIPU or GCOCIH (CIX40
R2HW)
01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40 R2HW)
01, 07 - 8 digital telephones on GCDU (CTX28, CIX40 R1HW and R2HW).
01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW).
52 Station Calling Enter the type of Calling Name for Outgoing Name Delivery. This field is only valid for
Name Type Outgoing Call for “Nat’l ISDN Nortel” or “Nat’l ISDN Nortel” (NI1 Protocol) ISDN-PRI
Trunks.
1:None - Not send the Calling Name to ISDN-PRI Trunk
2:LCD - Send the station name assigned by PRG200 FK10 to ISDN-PRI Trunk.
3.SPECIAL - Send the Special Name assigned by PRG322 FK4 to ISDN-PRI Trunk.
4.DEFAULT - Send the Default Calling Name assigned by PRG321 FK5 to ISDN-PRI
Trunk.
FIELD DESCRIPTION
53 Station Specified Enabled - Station Name is displayed after the call is answered on an internal call.
Caller ID
Disabled - Station Name is changed to DN after the call is answered on an internal call.
55 SIP Inband Mode Whether or not SIP extensions can transmit DTMF to a trunk while ringing the called
party.
Possible values:Enabled or Disabled (Default)
Programming
IP Telephone
674 Remote Node IPU IP Address Assignment
Note Release 5.00 MR14 and later only.
Prerequisite Program: none
This command assigns a node ID to an MIPU/GIPU/LIPU IP Address. This is used by the IP Mobility
feature to identify the home MIPU/GIPU/LIPU IP Address of a DN.
FIELD DESCRIPTION
00 Remote Node ID The Node ID of the CIX system to connect to over Strata Net.
01 Remote Node IPU IP Address IP Address of the MIPU/GIPU/LIPU in the remote node.
IP Mobility Programming
Requirements
• CIX Software: R5.10 or higher
• SoftIPT: 02.00.0000 or higher
• MIPU: MIPU_01_01 or higher
• GIPH: GIPH_02_03 or higher
• GIPU8
• LIPU: LIPU_02_03 or higher
• Network eManager
• IPT20X0-SD: DIP2T2K
• IPT2008: DIP2M2K
• IPT2010: DIP2T2KX-A06
• IP5000
Note IP User Mobility will run on an MIPU/GIPU and an LIPU version LIPU_02_03 or higher. IP Mobility is
not supported on the BIPU.
When an IP telephone DN is registered by Program 260, field 02 as Auto Assignment there is no specific
xIPU resource assigned and the number of licenses is not checked. This means there can be more IP
telephone DNs programmed into the CIX data base than there are xIPU resources. Also, there can be
more IP telephone DNs than IP port licenses.
Feature Administration/Programming
New programming is as follows.
Programming
Number
IP Telephone
Feature Key
213 545 Logout Feature Key No Data Logout
Number
Feature Key
215 545 Logout Feature Key No Data Logout
Number
Whether or not apply the Login
260 field 49 Enabled/Disabled Disabled Login
Password Authentication
260 field 50 Whether or not apply Transfer Reg Enabled/Disabled Disabled Transfer Reg
Displays the PDN Equipment XXYYZZ
260 field 51 Number of the MIPU/GIPU/LIPU XX=Cab, YY=Slot, — Login
the IP telephone is connecting with ZZ=LAN IF No.
Other Node MIPU/GIPU/LIPU IP Login to
674 — — —
Address Assignment Multi-Node
3. For multi-node systems, assign the IP Address of the MIPU/GIPU/LIPU card in each node. Use
Network eManager Strata Net > Remote Node IPU Address. These assignments must be made in all
nodes.
Compatibility
IP User Mobility is compatible with the following:
• LIPU/LIPS (LIPU_02_03 and later)
• GIPH
• GIPU8
• MIPU16
• MIPU24
IP Mobility is not supported on the BIPU.
Programming
IP Telephone
IPT selection. You can select multiple IPTs. You can change the selection at any time before the update
process starts. The process flow is as follows:
• The xIPU corresponding to the first group of IPTs is automatically disabled (if its current status is idle)
• IPTs are updated one by one. Up to maximum 128 IPTs can be selected for one updating process.
• xIPU is re-enabled (if its initial state was idle)
These steps are repeated automatically until the entire user selection is processed.
Both the xIPU and IPT update pages have an Abort and Abort All button. The Abort button is available
per item (xIPU, IPT), only when the current processing status allows the abort operation. Aborting the
update process is allowed only in two phases “Getting the update file” and “Resetting.”
The Abort All button is available when an update is in progress. You can click on Abort All to abort all
updates starting with the one currently processing. If abort operation is not allowed at the time, the
message “Please wait while system has a chance to abort…” appears. All program update processes will
be aborted when this is allowed by the CIX.
The synchronization between Network eManager and the CIX is not perfect during this process. Network
eManager sends a command, then checks for the completion of the command. If you click on Abort at the
end of the “Getting the update file” phase, Network eManager will abort in the next phase that abort is
allowed, which is resetting.
External FTP
When FTP server is External FTP, not CIX - Smart Media, nor the Network eManager machine, users will
have to provide all the information in the FTP information group.
Important! The External FTP Server must be used if IPT, BIPUs and/or Network eManager do not have
the same subnet address.
Network eManager provides an External FTP list page to manage FTP information for External FTP
servers. This page can be used to add, modify and remove FTP server information (user, password, IP
address, directory and file) for External FTP servers or the Network eManager local machine. The
information will be stored in a file on the Network eManager machine and will be provided in a selection
window when the user clicks on External FTP on the xIPU/IPT pages. This eliminates the need to enter the
same FTP information for External FTP servers each time the xIPU/IPT program update is run.
1. Make sure that the networking devices between xIPU and the FTP server meet the requirements for
IP-CIX (min 100Mb/s switching hub(s).
2. Create an account on the machine designated to be the FTP server.
3. Create an FTP virtual directory on the FTP server machine and specify the physical location of the
updated file on the FTP server machine.
4. The FTP server machine IP address should be configured such that it is visible by the IPT IP address.
Programming
FIELD DESCRIPTION
User Name Enter the name of a valid user account on the FTP server you select: Smart
Media (CIX), Local eManager or external FTP server.
Password Enter the password of a valid user account on the FTP server you select:
Smart Media (CIX), Local eManager or external FTP server.
IP Address Enter the IP address of a valid user account on the FTP server you select.
For Smart Media, this is the IP address of the CIX. For Local eManager, this
is the IP address of the Network eManager computer. For external FTP, this
is the IP address of the computer used as the external FTP server.
Data Directory This is the folder on the Smart Media card where the update file is stored. If
the FTP Server is Local eManager or External Server this is a virtual FTP
directory. The virtual directory path property indicates the physical location
where the update file is stored.
External FTP List – Clicking the External FTP List button enables users to store external FTP server
information.
FIELD DESCRIPTION
FTP Account
User Name Enter the name of a valid user account on the external FTP server.
Password Enter the name of a valid user account on the external FTP server.
IP Address Enter the IP address of the computer used as the external FTP server.
Data Directory This is the folder on the Smart Media card where the update file is
stored. If the FTP Server is Local eManager or External Server, this is a
virtual FTP directory. The virtual directory path property indicates the
physical location where the update file is stored.
Prerequisites
1. Make sure that the networking devices between xIPU, IPT and the FTP server meet the requirements
for IP-CIX (min 100Mb/s switching hub(s)).
2. Create an account on the machine designated to be the FTP server.
3. Create an FTP virtual directory on the FTP server machine and specify the physical location of the
updated file on the FTP server machine.
4. The FTP server machine IP address should be configured such that it is visible by the xIPU IP address.
Note Use the IP-B Prog. to update IP telephone sets connected to BIPU cards.
Use the IP-L Prog. to update the later IP telephone sets connected to MIPU/GIPU/LIPU cards.
Programming
1. Select Maintenance > IP Firmware Update > IPT B Update. Then select the BIPU card slot.
— OR —
Select Maintenance > IP Firmware Update > IPT_L/M/G Update. Then select xIPU card slot
2. Select IPTs to be updated.
3. Repeat step 2 and 3 for multiple updates.
4. Enter the FTP information.
5. Click Start to begin the IPT Program update.
Notes
• All selected IPTs are updated sequentially.
• Maximum of 128 IPTs can be selected in one IPT update process.
FIELD DESCRIPTION
User Name Enter the user name of the account created on the FTP server.
Password Enter the password for the account created on the FTP server.
Data Directory Enter the name of the FTP virtual directory on the FTP server.
This chapter covers a variety of services offered by Strata CIX. Automatic Call Distribution (ACD), Voice
Mail, Destination Restriction (DR), Least Cost Routing (LCR), Networking, Station Message Detail
Reporting (SMDR), External Devices, System Parameters and other miscellaneous services are
discussed.
Important!
• Advanced Strata CIX programming topics are covered in this chapter. Programmers should make sure
each section is thoroughly understood before proceeding to programming.
• Networking programs found in this chapter are not available with the Strata CTX28.
Services
Prerequisite Program: None
Pilot DNs are directory numbers that have no physical appearance, they are true virtual numbers. They
can be used in CTI and Voice Mail applications. In ACD, Pilot Numbers are used as ACD group numbers.
In Voice Mail applications, Pilot DNs are used to call directly, or transfer calls directly to specific voice mail
boxes – this is done by setting VM as the alternate destination and using the VMID to send the call to a
specific VM box.
On Multi-Node, CIX Strata Net Networks, Pilot DNs must be unique throughout the entire network. A Pilot
DN of a CIX Node must not be a duplicate of any other type of DN in any other CIX Node - DN types
include PDN, PhDN, Hunt Group Pilot DN or other Pilot DN.
Field DESCRIPTION
Pilot DN Pilot DNs are directory numbers that have no physical appearance -
they are true virtual numbers. They can be used in CTI and Voice Mail
applications. In ACD, Pilot Numbers are used as ACD group numbers.
In Voice Mail applications, Pilot DNs are used to call directly, or transfer
calls directly to specific voice mail boxes – this is done by setting VM as
the alternate destination and using the VMID to send the call to a
specific VM box.
Possible values:Maximum characters for Pilot DNs:
CIX40 = 90
CIX100, CIX200 and CIX670 Basic: = 100, Exp: = 256
CIX1200 Basic = 100, Exp = 256
01 Alternate Destination Calls to the Pilot DN will be routed to the alternate destination if the
Pilot DN is not available (example: ACD after shift). If Dialing Digits is
selected, enter the appropriate DN in the Alternate DN assignment.
Possible values:No Data (default), Dialing Digits or Night Bell
Alternate DN If Dialing Digits is selected as the alternate destination, enter the PDN,
PhDN or hunt group pilot number to which the call should be routed.
Possible values:Up to 32 ASCII characters (default = no value)
02 Voice Mail ID If the alternate destination is voice mail, enter the voice mail ID that
should be sent.
Possible values:Up to 16 ASCII characters (default = no value)
FIELD DESCRIPTION
01 DID/DNIS or DN VMID Select DN VMID to send the DN's VMID to voice mail on DID/DNIS calls that are
Option answered and then transferred to a DN which then forwards to voice mail.
Select DID/DNIS VMID to send the DID/DNIS number's VMID to voice mail on DID/
DNIS calls that are answered and then transferred to a DN which then forwards to
voice mail.
Possible values: Before Answer Only (default), Before and After.
If a DID/DNIS call is answered by a station and then transferred to a DN which then
Services
forwards to voice mail, the VMID of the DID/DNIS number (Program 309, field 11 or
field 15) or the VMID of the forwarding DN (Program 200, field 19 or 206, field 06) will
be sent to voice mail per this option.
Note The DID/DNIS number's VMID (Prog 309, 11 or 15) is always sent to
voice mail on DID/DNIS calls that ring directly to voice mail or ring a
DN which then forwards to voice mail before it is ever answered.
02 Cancellation Method Select the method used to cancel voice mail message waiting indication.
for VM MW
Possible values:Auto and Access Code Cancel or Access Code Cancel (default)
03 Message Desk Enable sending of the SMDI Message Desk Number (001) in the SMDI packet;
Number otherwise 000 for a station call or the 3-digit CO line number is sent.
Possible values:Enable or Disable (default)
05 Calling Number Digits Choose how many calling number digits are sent to VM unit.
Sent to VM
Possible values:2~10 digits (default = 10)
Note If 04 Output of CLASS / ANI and DNIS is enabled this value must be 10.
07 Auto Cancel of VM Setting of auto cancel of VM and MW (this function is not currently supported).
and MW
Possible values:Enable (default) or Disable
FIELD DESCRIPTION
09 Voice Mail Soft Keys Enables CIX Proprietary Integration for Soft Key Control of VM. CIX Proprietary
Integration and Soft Key Control of Voice Mail requires an iES32 or Stratagy
Enterprise Server Release 3.x or higher.
Possible values:Enable (default) or Disable
10 Central VM Callback Enter the pilot DN for the centralized voice mail system. If this field is left blank the
previously stored number will be deleted.
Possible values:Up to 7 ASCII characters (default = no value)
11 CF - All Call Record Enter DTMF VMID prefix string for calls arriving to voice mail via “Call Fwd All Calls.”
Possible values:Up to 4 ASCII characters (default = 91)
12 CF - Busy Record Enter DTMF VMID prefix string for calls arriving to voice mail via “Call Fwd Busy.”
Possible values:Up to 4 ASCII characters (default = 91)
13 CF - No Answer Enter DTMF VMID prefix string for calls arriving via “Call Fwd No Answer.”
Record Possible values:Up to 4 ASCII characters (default = 91)
14 Direct Call Enter DTMF VMID string for a call arriving at the voice mail as a Direct Call.
Possible values:Up to 4 ASCII characters (default = 91)
15 Retrieve Messages Enter DTMF VMID string for calls arriving at the voice mail to retrieve messages.
Possible values:Up to 4 ASCII characters (default = 92)
18 SMDI Call ID Packet Enable - to send SMDI Call ID DC packet on Voice mail calls.
Disable - do not send SMDI Call ID DC packet on Voice mail calls.
This feature requires Stratagy R5 or higher. It should be enabled when using multi-
language VM (French, Spanish, English, etc.) or other VM adaptability features.
Possible values:Enable or Disable (default)
19 SMDI ANI/CLID Digit Enter the number of digits to be sent to on the SMDI packet for Class, CLID, ANI, and
Length DNIS numbers.
Possible values:2~20 (default = 10)
20 Voice Mail Support on Enable for support of voicemail on DP5000 softkeys. Disable for DKT3000 and 2000
DP5000 Softkey telephones.
Possible values:Enable, Disable (default)
21 SMDI Time Stamp When enabled, the CIX sends a timestamp packet through the SMDI link to the voice
Packet mail system. Used to keep the clock in the CIX and the Toshiba voice mail system in
synch. Disable when using SMDI with non-Toshiba voice mail systems.
Possible values: Enable/Disable
Default value: Enable
FIELD DESCRIPTION
00 VM Port DN Enter the DN of an individual VM port. For direct transfer to voice mail
enter the remote Node ID and Pilot DN.
Possible values:Up to 5 digits (default = no value)
Services
01 Control Method Specify In-band or SMDI integration. Select SMDI for remote voice mail.
Possible values:Inband or SMDI (default = no value)
02 Send A/D Tone Select whether Strata CIX sends A or D tone when a station connecting to
voice mail answers or disconnects respectively.
Possible values:Enable or Disable (default = no value)
03 Send B Tone Enable Strata CIX to send B tones in the event of a Blind Transfer Recall.
Possible values:B Tone, No Tone or B Tone and Extension Number
(default = no value)
04 End-to-end Enable Strata CIX to send DTMF tones to voice mail in response to key
presses from a digital telephone.
Possible values:Enable or Disable (default = no value)
DR Overview
Strata CIX offers DR as a major expansion of traditional Toll Restriction. Toll Restriction is used to prevent the
unauthorized use of toll prefixes to the PSTN as follows:
• 1 – long distance
• 0 – operator assistance
• 011 – international
Strata CIX has expanded this to include restriction based on any string of dialed digits. Strata CIX can restrict
any string of up to 13 dialed digits including * and #.
Thirteen-digit screening allows control of access to individual telephone numbers in remote area codes.
Restriction of *, # controls access to vertical service codes from the CO such as camp-on and call forwarding.
DR is always applied to calls originated through LCR and may be applied to calls originated through Trunk
Group Access, Individual Trunk Access, CO Key, Group CO Key, Pooled Line Key, and Strata Net private
networking. Special screening tables allow restriction of calls placed through Centrex or PBXs to which the
Strata CIX may be connected.
Each OLG can be programmed to require or not require DR in “306, 307 Outgoing Line Groups” on page 6-5.
If a trunk group requires DR, a table must then be established using “531 DR Screening Table for OLG” on
page 9-25.
DR is controlled by a DR Level (DRL) that is assigned to any station or trunk capable of making an outside
call. Each of the 16 DRLs relate to a DR Table. A DR Table may be an Allow or Deny table and may be
associated with an Exception Table. A Deny Toll Restriction Table contains a list of dial strings that are
prohibited. Its associated Exception Table lists the dial strings within the Deny Table ranges that would be
allowed. For example, a Deny table might deny access to all of Area Code 1-800. Its exception table could
permit access to specific office codes within that area such as 1-800-234.
Basic Operation
The flow chart below describes the basic logic by which calls are connected or rejected as a result of DR.
Services
Tables
Strata CIX uses two or three tables to apply DR:
• Screening Tables. There are two types of screening tables as follows:
- LCR Screening Tables.
- OLG-Specific Screening Tables.
• DR Table or Exception Table to the DR Table.
Screening tables are used in Behind Centrex/PBX operations to detect access codes required by the
Centrex/PBX and processes them appropriately in a way that is transparent to end users.
DR/LCR Screening
DR is applied to all LCR calls using “530 DR LCR Screening Table Assignment” on page 9-24. It analyzes
the digits dialed after the LCR access code (typically 9).
Example: A station user dials 9 *72 1-617-234-5678. The outgoing line will serve as an incoming line that
this user is attempting to forward to his home. The system administrator has created an LCR/Screening
entry to prevent the forwarding of this line to the user’s home. With Skip & Apply under DR action and a
Skip Length of 0, the call will be forced to present *72 to the DR table where the call will be rejected. Apply
under LCR Action ensures that the entire string will be processed by LCR. In this case, Digit Modification is
irrelevant.
An OLG-specific DR Screening Table is used when a call is originated through a Line Key, Pooled Line
Key, Group CO Key, Trunk Group Access Code or Direct Trunk Access Code and a CO line is chosen that
requires DR. The decision to apply DR to an OLG is made in “306, 307 Outgoing Line Groups” on
page 6-5. If the OLG does not require DR, the call is connected to the desired line and all dialed digits,
minus the Strata CIX access code, are sent.
The OLG-specific table performs two functions:
• It manipulates the digits that will be screened by the DR table.
• It creates a Pause Value that ensures that the Centrex or PBX which is the source of the trunk will
receive and interpret the digits correctly. This is used to compensate for older, slower equipment.
Example: A station user dials 81-9-1-617-234-5678 where 81 is the Trunk Group Access Code for a
Centrex trunk group. 9 is the Centrex LCR access code. The Skip Length of 1 tells the system how many
of the first digits constitute an access code or other digits that may be ignored. The DR Action of Skip &
Apply tells the system to ignore the 9 and present 16172345678 to the DR Table used in the next step in
the process. The Pause Value of two seconds tells the system that, if it passes the DR Tables and is
connected to a trunk, it is to pause two seconds after outdialing the 9 and before outdialing 16172345678.
DR Table
Each DRL is associated with a DR Table that defines the destinations to which a holder of that DRL is
entitled to place a call. Permission may be expressed in Allow or Deny tables. The DR Table is activated by
defining the table as Allow or Deny through “523 LCR Route Plan Schedule Assignments” on page 9-21.
The table is then populated one string at a time through “533 DRL Table Assignment” on page 9-26. The
table may have up to 100 entries. Entries may include any DTMF character including * and #.
As soon as Strata CIX finds a match in the table, it acts upon it. Therefore, entering 1 in a Deny table will
deny all 1+ calling to users with that DRL whereas entering 1-888 denies calls to the 888 Area Code.
Exceptions can be created in the DRL Exception Table.
DRL Exception Table Assignment – Once a DR Table has been established for a DRL, its exception
table can be created using “534 DRL Exception Table Assignment” on page 9-27. Exceptional DR Tables
are optional. Dial strings in Exception tables may be as long as 11 digits. If it was desired to deny access to
every office code in the 617 area code except Directory Assistance, one would first create a deny table that
included 617 and then create an associated exception table that allowed 617-555-1212.
Behind Centrex operation for OLGs is defined in “650 Behind Centrex Assignment” on page 9-46. The CIX
Services
will use the values stored here to strip local and Centrex access codes from the dial string and determine
the external number being dialed. This external number will then be processed according to the DR rules
described above.
Note The Centrex to which the OLG is attached may impose its own DRs.
If a valid credit card number is detected, the CIX will not apply DR to a call because the charges for such a
call are applied to the credit card rather than the outgoing line used.
The Program at the end of a group has a Guide Page button instead of a Next button to take you to
the main Destination Restriction Guide Page.
DR Dialing Setup
Program 530 – DR/LCR Screening table.
Use this program to define special dialing codes that are normally dialed in front of telephone numbers
(example *82, *67). It defines what DR and LCR action should be applied after users dial the special
code (Bypass or Skip and Apply DR).
Services
Program 200 / 260 – Station Data.
Set the COS options that are related to DR and other outgoing call features.
LCR Overview
LCR Analysis Process
The flowchart below represents the process by which the Strata CIX analyzes dialed digits and makes LCR
decisions. The graphic is divided into four areas each described below. DR and call connection are
described elsewhere in this document and are shown here only for their roles in the LCR process.
DR
LCR begins with the receipt of a dial string from a facility capable of originating an outgoing call: station,
automated attendant, Tie trunk, DISA trunk, DID trunk, etc. The dial string is identified as an LCR call by
the presence of the LCR feature access code—typically 9. The LCR access code is removed and the
remaining external digits are processed.
Route Analysis
Route Analysis chooses a route plan based on the dialed digits. The Routing Analysis Plan becomes the
index into the time/date calculations described in the next section. If the Strata CIX is unable to match the
dial string, it uses the default route plan which assures a route out of the system. If a match is found, the
CIX determines if an exception table is associated with the dial string. If the dial string appears in the
exception table, the call is assigned to the route plan stored in the exception table. Otherwise, the route
plan stored in the initial table is used.
Time of Day
The Strata CIX maintains time and day values for LCR separate from those for the general system. One
day can be divided into three zones, and each day can be categorized as a Weekday, Weekend, or
Holiday.
Connection
Services
Selection of a Route Choice Table begins the process of actually connecting the call to an outgoing trunk.
Each Route Choice Table consists of six route definitions which operate in terminal hunt fashion to select
an OLG and to apply a digit modification treatment.
The Program at the end of a group has a Guide Page button instead of a Next button to take you to
the main Least Cost Routing Guide Page.
• Clicking table buttons display exclusive and dynamic tables. You can move these tables anywhere on
the screen by clicking the blue title bar and dragging it to a desired location.
• The tables are dynamic because you can click on any route plan on the 523 LCR Route Schedule
Assignment screen and notice the table information change to pertain to that route plan.
• Route/Plan Choice – Click this button to view route plans and route choice. This table combines all
information found in the Route Plan Analysis Digits table and Route Choice Definition table on a per
Route Plan basis.
• Route Plan Analysis Digits – Click this button to view the Route Plan Analysis table.
• Route Choice Definition – Click this button to view the Route Choice Table view.
• Station LCR Group – Click this button to view the Station LCR Group table.
Services
Program 529 – LCR Route Time Zone Assignments
Use this program to define Route Plan day types and time zones.
LCR/DR
LCR Assignment
Program Number(s): 520, 521 and 522
User access to LCR is determined by programming the following:
• 103 COS Assignment – 29 LCR Feature (see page 4-9) enables access to LCR COS.
• 200 Station Assignment – 07 LCR Group (see page 5-1) assigns a station to an LCR Group.
• 304 ILG Assignment – 23 LCR Group (see page 6-1) assigns an LCR Group to an ILG.
Note Appropriate COS, DRL and FRL assignments must be made to all LCR stations and trunks.
FIELD DESCRIPTION
01 Local Area Code Enter the 3-digit area code for the dialing area where the system is installed.
This is the area code of the CO that provides local CO lines to the system. If no
data is entered in this field, any previously programmed data is lost.
Possible values:3 digits (default = no value)
02 Local Route Plan Enter the LCR route plan number to be used to route local calls. Local calls are
made by dialing 7-digit public telephone numbers not requiring an Area Code.
Total Route Plans available for CTX28, CIX40, CIX200 and CIX670 basic or
expanded is 64.
Total Route Plans available for CIX1200 Basic or expanded is 128
03 LCR Campon Enable - to camp-on to a line group when all lines in the group selected by LCR
are busy - this will send ringback tone to the user and the user will be camped-
on to the busy line group until a line becomes available to make the outgoing
call.
Disabled - to not camp-on to a busy line group when using LCR. Will send busy
tone to the user when using LCR and all lines in the selected line group are
busy. The user does not camp-on to the line group and will have to try to make
the call again.
Possible values:Enable or Disable (default)
FIELD DESCRIPTION
00 Analysis Digits Enter the external digit strings (area codes, toll prefixes, service codes, etc.)
to be assigned to a Route Plan.
A Route Plan Analysis Table may have up to 1280 members in CTX28,
CIX40, CIX100, CIX200 and CIX/670 basic and expanded.
A Route Plan Analysis Table may have up to 2500 members in CTX28,
CIX40, CIX100, CIX200 and CIX/670 basic and expanded.
A digit string can only be in one table at a time.
Digits may include wild cards 'X' and 'N' where X = 0~9 and N = 2~9.
A digit string may be up to 7 digits for CTX28, CIX40, CIX100, CIX200 and
CIX/670 basic and expanded.
A digit string may be up to 19 digits for CIX1200 basic and expanded.
(default = no value)
Services
01 Route Plan Number Enter the LCR route plan number that should be used.
Total Route Plans available for CTX28, CIX40, CIX200 and CIX670 basic or
expanded is 64.
Total Route Plans available for CIX1200 Basic or expanded is 128.
Entering Remove deletes the Analysis Digits from the table where they had
been assigned.
FIELD DESCRIPTION
00 Exception Digits Enter the external digit strings (area codes, toll prefixes, service codes, etc.)
to be assigned to a Exception Plan Analysis Table.
Strings may be up to 19 digits long.
An Exception Plan Analysis Table may have up to 1280 members in CTX28,
CIX40, CIX100, CIX200 and CIX/670 basic and expanded.
An Exception Plan Analysis Table may have up to 2500 members in
CIX1200 basic and expanded.
A digit string can only be in one table at a time.
Digits may include wild cards 'X' and 'N' where X = 0~9 and N = 2~9.
(default = no value).
01 Exception Route Plan Enter the LCR route plan number that should be used.
Total Route Plans available for CTX28, CIX40, CIX200 and CIX670 basic or
expanded is 64. Total Route Plans available for CIX1200 Basic or expanded
is 128.
Entering Remove deletes the Exception Digits from the table.
Route Define
Program Number(s): 524, 525 and 526
Define the participants in the LCR Route Plan.
Services
FIELD DESCRIPTION
03 Route Definition 3
04 Route Definition 4
05 Route Definition 5
06 Route Definition 6
Notes For Field 01 Route Definition 1 enter the First Choice Route.
For Field 02 Route Definition 2 enter the Second Choice Route.
For Field 03 Route Definition 3 enter the Third Choice Route.
For Field 04 Route Definition 4 enter the Fourth Choice Route.
For Field 05 Route Definition 5 enter the Fifth Choice Route.
For Field 06 Route Definition 6 enter the Sixth Choice Route.
FIELD DESCRIPTION
01 OLG Number Select the OLG Number associated with this Route Definition. “0” means no
data.
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CIX200,
1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/
CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200
HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200
HCTU + HEXBU
(default = no data)
02 Digit Modification Select the Digit Modification Index associated with this Route Definition.
Index Possible values: 1~128 (default = no data) “0” means no data.
FIELD DESCRIPTION
00 Digit Modification Select the Digit Modification Index used by the LCR Route Choice table to
Index determine the digit modification treatment to be applied. Leading digits of a
dialed number may be deleted; leading and trailing digits may be added to
the dialed number.
Possible values:1~128 (default = no value)
01 Delete Digits Select the quantity of digits to be deleted from the beginning of dialed
number.
Possible values:0~20 (default = 0)
02 Add Leading Digits Enter the digit string (up to 23 characters) to be inserted at the beginning of
the number. This can include pauses, and links to a maximum of 8
authorization codes.
Possible values:Up to 23 ASCII characters (default = no value)
03 Add Trailing Digits Enter the digit string (up to 23 characters) to be inserted at the end of the
number. This can include pauses, and links to a maximum of 8 authorization
codes.
Possible values:Up to 23 ASCII characters (default = no value)
Route Schedule
Program Number(s): 523 and 528
FIELD DESCRIPTION
Services
00 Route Plan Enter the Route Plan Number for which to build a schedule indexed by Time
of Day, Type of Day and LCR Group. Enter the LCR route plan number that
should be used. Total Route Plans available for CTX28, CIX40, CIX200 and
CIX670 basic or expanded is 64. Total Route Plans available for CIX1200
Basic or expanded is 128. Entering “0” deletes the Exception Digits from the
table. (default = no value)
04 Route Choice Table Enter the Route Choice Table Number to be used with this combination of
time, type and LCR group.
Possible values:1~128, delete (default = 1)
FIELD DESCRIPTION
03 Wednesday
04 Thursday
05 Friday
Services
01 Add/Delete Choose to add or delete this date from the holiday table. Expired dates
remain in the table unless deleted.
Possible values:Add or Delete (default)
00 Route Plan Select the LCR route plan number to assign to this time zone.
Possible values:Total Route Plans available for CTX28, CIX40, CIX200
and CIX670 basic or expanded is 64.Total Route Plans
available for CIX1200 Basic or expanded is 128. Entering
“0” deletes the Exception Digits from the table.(default =
no value)
01 LCR Day Type Select a day type for which to define a time zone.
Possible values:Weekday, Weekend or Holiday (default = no value)
03 Start Time Enter the start time for the selected time zone (hhmm).
Note Enter your day type and time zone selections before entering data
into this field.
Possible values:hh = hour (0-23) and mm = minutes (0-59)
(default = 0000)
LCR/DR Screening
Program Number(s): 530 and 531
These programs enable and set up screening for DR and LCR.
01 Add String to Table Add the screening dial string to the DR LCR screening table.
Possible values:Add or Delete (default)
05 Skip Length Specify the number of digits at the beginning of the dial string to be
ignored before DR, Digit Modification, or LCR is applied.
Possible values:0~5, 0 = delete (default = 0)
01 Behind Centrex Enter the access code expected by an attached Centrex, PBX or Tie line.
Access Code
Possible values:Up to 8 ASCII characters (default = no value)
02 Add or Delete Code Add or Delete the code entered above. Leaving the field empty removes an
existing code. Activation requires entries in OLG Group number and 01
Behind Centrex Access Code above.
Services
Possible values:Add or Delete (default)
05 Pause Length Enter the length of the pause to be inserted between dialing digits.
Possible values:0~10 (default = 0)
Destination Restriction
Program Number(s): 532, 533, 534 and 111
Assign Destination Restriction (DR) features for the Strata CIX.
01 Type of Table Specify whether this DR Table is an allow table or deny table.
Possible values:Allow or Deny (default)
01 Dial String Enter the string of dialed digits to be allowed or denied. Wild cards (X and
N) can only be assigned through Network eManager, not the programming
phones.
Possible values:1~7 digits (default = no value)
02 Add/Delete Add or delete the string entered in 01 Dial String above to the DR Table.
Possible values:Add or Delete (default)
00 Destination Enter the DRL for which you want to populate an exception table.
Restriction Level
Possible values:1~16 (default = no value)
(DRL)
01 Exception Dial String Add the dial string you wish to be treated as an exception.
Possible values: 1~ 7 digits may include wild cards “X” and “N” where X =
0~9 and N = 2~9.(default = no value)
02 Add/Delete Add or delete the string entered in 01 DR exception table above to the DR
exception table.
Possible values:Add or Delete (default)
Services
111 DR Level (DRL)
Prerequisite Program: None
This program enables credit card calling for a DRL.
FIELD DESCRIPTION
01 Credit Card Calling Enable Credit Card Calling for this DRL.
Possible values:Enable or Disable (default)
Account Codes
Program Number(s): 570, 506 and 571
Assign Account Code data to Strata CIX.
Account Codes can be verified or unverified. Verified Account Codes simultaneously function as
Authorization Codes. This is achieved by restricting a telephone’s calling privileges so that it cannot
complete a call without entering a code. The Strata CIX compares that code to entries in the table created
below and raises the telephone’s restrictions to permit the call. If the dialed code cannot be found in the
table, the call will be rejected. The requirement to enter an account code is established in the telephone’s
Class of Service.
Unverified account codes do not affect restriction levels and simply report the account code dialed in the
SMDR record for further processing by call accounting equipment.
All account codes in a CIX (verified or not) must have the same number of digits (Registered Digit Length,
parameter 02, in Program 570 below).
The system can be programmed to verify only a portion of an account code (Verified Program Length,
parameter 01, in Program 570 below). For example, a company may choose to identify its customers with
four digit numbers but have an overall account code length of eight digits. Registered Digit Length would
be eight and Verified Program Length would be four. Upon entry of the first four verifiable digits and then
four random digits to fill out the required length, the call would be processed.
01 Verified Digit Length The Verified Digit Length sets the number of leading digits within an
account code to be verified against the table built in 506 Verified Account
Codes. The Verified Digit Length may be shorter than, or as long as, the
Registered Digit Length.
Note This field is not changed, when “506 Verified Account Codes” on
page 9-30 are registered.
Possible values:4~15 (default = 4)
02 Registered Digit The Registered Digit Length sets the number of digits in all account codes
Services
Length whether voluntary, forced and/or verified.
Note The Registered Digit Length (field 02) must be greater than or
equal to the Verified Digit Length (field 01).
Possible values:4~15 (default = 6)
03 Call Forward External Override Forced Account Code to allow Call Forwarding to an external
Override FAC destination. This applies to R2.22 MH233 and later software.
Possible values:Enable - Allows calls to a Forced Account Code station to
forward without entering an Account Code.
Disable - Requires the caller to enter an Account Code
before the call will forward. If a valid Account Code is not
entered the call will disconnect.
Verified Account Code Enter the code to be used as a valid accounting code that the user is
expected to dial. The Registered Digit Length (field 02) must be greater
than or equal to the Verified Digit Length (field 01).
Number of Verified Account Codes per system:
135 (CIX/CTX100 & CTX28 & CIX40)
300 (CIX/CTX670 & CIX200 Basic)
1000 (CIX/CTX670 Exp)
300 (CIX200 Basic HCTU only)
4000 (CIX1200 Exp. HEXAU or HEXBU)
Possible values:4~15 digits (default = 6)
01 Verified Flag The Account Code Flag determines whether the number entered is used
as a verified account code or not. Some applications may allow users to
dial an account code which changes the restriction level for the call
allowing it to be placed.
Possible values:Set or No Set (default)
Note To delete a Verified Account Code set this field to No Set.
02 DRL This DRL is applied to a call when this Verified Account Code is entered.
Possible values:0~16 (default = 0)
03 FRL This FRLis applied when this Verified Account Code is entered.
Possible values:0~16 (default = 0)
04 Network COS This Network COS is applied when this Verified Account Code is entered.
Possible values:1~32 (default = 1)
FIELD DESCRIPTION
Services
Possible values:1~16 (default =1)
FIELD DESCRIPTION
01 COS Override Code Select the COS Override Code as entered by users. If no data is
entered in this field any previously entered data is erased.
Possible values:Up to 8 ASCII characters (default = no value)
06 Set Network COS Select Network COS index for this override code.
Possible values:1~32 (default = 1)
FIELD DESCRIPTION
01 Primary Node ID Enter the primary node ID for this node. This node ID identifies the
node used for administering Strata Net.
Possible values:Up to 6 digits (default = no value)
Primary Overlap Code Enter the overlap code associated with the primary node ID. An
overlap code is the string of digits that replaces the node ID to
Services
continue call processing.
Possible values:Up to 4 digits (default = no value)
Note The node ID can be one to six digits in length. The system uses most significant digit matching. The
node ID leading digits must not conflict. For example if node ID 15 is assigned node ID 150 to 159
cannot be used. If node ID 135 is assigned node IDs 13 or 13xx cannot be used. See examples
below:
Node ID 27xxx - IDs 27000 to 27999 - 1000 IDs Starting with the digits 27 are possible.
Node ID 27xx - IDs 2700 to 2799 - 100 IDs Starting with the digits 27 are possible.
Node ID 27x - IDs 270 to 279 - 10 IDs Starting with the digits 27 are possible.
Node ID 27 - ID 27 - 1 ID Starting with the digits 27 is possible.
Note Node ID digits + DN digits must be seven digits or less.
FIELD DESCRIPTION
02 Remote Node Port Enter the Remote Node port number for this node.
Number
Possible values:0~65535 (default = no value)
FIELD DESCRIPTION
00 Node ID Enter the node ID to be associated with a private route choice table
number.
Possible values:1~64 (default = no value)
01 Pvt Ntwk Route Enter the private route choice table number to be associated with this node
Choice Table ID. Entering 0 deletes the node ID.
Numbers Possible values:1~64, 0 = delete (default)
Services
route to the desired private networking node. There may be up to 64 Route Choice Tables.
FIELD DESCRIPTION
00 Pvt Ntwk Route Select the private network route choice table number.
Choice Table Number
Possible values:1~64 (default = no value)
01~06 Route Definition Select route definition tables 1~6 to be used for this private network route
Tables choice.
Possible values:1~64, 0 = delete (default)
00 Private Network Select the number of the Private Route Definition to be defined or deleted.
Route Definition
Possible values:1~64 (default = no value)
01 Outgoing Line Group Select the OLG to be used by this route definition.
Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/CIX1200 Basic),
0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200
Exp B)
(default = 0)
02 Digit Modification Select the Digit Modification Table to be used by this route definition.
Table
Possible values:1~64, 0 = delete (default)
00 Private Network Digit Select the private network digit modification table to be defined.
Modification Table
Possible values:1~64 (default = no value)
Mapping
System Availability: Not available with CTX28
Program Number(s): 657, 658, 659 and 660
The following programs map network and primary COS, DRL, FRL and QPL settings to each other.
Services
Prerequisite Program: None
This table maps a network COS received as part of a Traveling Class Mark to a local Class of Service for
access to local services. There is no translation of outgoing network COS.
FIELD DESCRIPTION
Local COS Enter the Local COS to be used in place of the received network COS.
Possible values:1~32 (default = no value)
02 Off-hook Call Choose whether an incoming call with this network COS can activate OCA.
Announce Possible values:Enable or Disable (default)
03 System Speed Dial Choose whether an incoming call with this network COS can use a system
speed dial number to make an outgoing call.
Possible values:Enable or Disable (default)
04 COS Override Choose whether an incoming call with this network COS can use Class of
Service Override.
Possible values:Enable or Disable (default)
05 TGAC Override Choose whether an incoming call with this network COS can override local
trunk group access control. Typically an attendant function.
Possible values:Enable or Disable (default)
Network DRL/FRL/QPL Enter the network DRL/FRL/QPL (for outbound) you want to map to a local
DRL/FRL/QPL.
Possible values:DRL/FRL/QPL1~DRL/FRL/QPL16 (1~16 (default = 1))
Local DRL/FRL/QPL Enter the Local DRL/FRL/QPL (for inbound) you want to map to the
network DRL/FRL/QPL selected in the network DRL/FRL/QPL field above.
Possible values:1~16 (default = 1)
1. Select Strata Net > Network DN Setup > Network DN Assignment (Prog. 661), and enter a network DN
followed by its node ID. Repeat this process for each DN.
FIELD DESCRIPTION
00 Network DN Enter the PDN, PhDN or Pilot DNs that should be assigned to a CIX node
ID. This include all DNs in all CIX nodes on the CIX network except the
DNs in the node you are currently programming.
6000 (CIX1200), 3000 (CIX200 and CIX670), 1000 (CIX100) Five digits
max. (Default = No Data)
01 Node ID Enter the CIX node ID that should be assigned to the DN.
Possible values:Six digits max. (Default = No Data)
Example
Refer to the illustration below and this example: When programming the DNs for telephones in node 10,
enter the DNs and their node ID numbers for DNs in nodes 11 and 12 into the network DN table,
Program 661.
Services
Notes
• If the same DN exists in more than one node (i.e., DN 400), it should not be placed in the node ID tables
of any node. The user must dial the node ID where the DN is located plus the DN to call the DN.
• When using network DN tables for CIX networking assign the primary node ID in Program 656, but do
not assign overlap codes.
The networking tables show the DN numbers and node ID that have been assigned.
FIELD DESCRIPTION
Remote Node ID Enter the node ID of the remote CIX that the primary CIX should route to
in the IP private network.
Possible values:Up to six digits (default = no data)
01 IP Address Route 1 Enter the IP address of the remote xIPU that should be routed to first.
Possible values:Valid IP address
02 IP Address Route 2 Enter the IP address of the remote xIUP that should be used if all
channels in the first xIUP route is busy or disabled.
Possible values:Valid IP address
03 IP Address Route 3 Enter the IP address of the remote xIUP that should be used if all
channels in xIUP Route 1 and 2 are busy or disabled.
Possible values:Valid IP address
04IP Address Route 4 Enter the IP address of the remote xIUP that should be used if all
channels in xIUP Route 1, 2 and 3 are busy or disabled.
Possible values:Valid IP address
05 IP Address Route 5 Enter the IP address of the remote xIUP that should be used if all
channels in xIUP Route 1, 2, 3 and 4 are busy or disabled.
Possible values:Valid IP address
06 IP Address Route 6 Enter the IP address of the remote xIUP that should be used if all
channels in xIUP Route 1, 2, 3, 4 and 5 are busy or disabled.
Possible values:Valid IP address
Important!
• These parameters must match all nodes on the IP network.
• When setting node ID assignments on an Strata Net IP network, the node ID assignment settings for
each node on an end-to-end connection must be the same.
• Whenever node ID assignment changes are made for IP telephones or Strata Net IP Node IDs, Toshiba
recommends pressing the RESET button on the BIPU to assure the changes take effect.
1. Select > Strata Net > Network Over IP - Detail Info tab.
2. Enter Program 672 data.
3. Get Default - sets all data to factory defaults.
4. Click Submit.
Services
FIELD DESCRIPTION
Remote Node ID Node ID of remote CIX connected to this CIX with xIUP, IP networking. Refer
to Program 152.
Possible values:Up to six digits (default = no data)
01 IP Protocol Type Select the desired IP protocol to be used by the xIUP at the remote node. This
parameter must match on both nodes of an end-to-end connection on the IP
network.
Possible values:Strata Net IP (default), H.323 (do not use; H.323 is not
available)
02 Voice Packet Table Select the desired voice packet configuration table number (programmed in
this CIX) to be used by the BIUP-Q1A at the remote node. Voice Packet tables
are configured in Program 152.
Possible values:1~128 (CIX100, CIX200, CIX670/CIX1200 Basic) 1~256
(CIX670/CIX1200 Exp.) (default = 1)
03 TCP Connection Select whether to release TCP connection when the call was released. TCP
Release release should be enabled for normal IP calling operation.
This parameter must match on both nodes of an end-to-end connection on the
IP network.
Possible values:Enable (default) or disable
Notes
• If disabled, the TCP connection is connected continually.
• This parameter is normally used with its default, which means TCP
connection is established and released for each call. If there are only two
nodes on Strata Net over IP network, this parameter should be set to
Disable which means TCP connection is always established.
FIELD DESCRIPTION
04 H.323 Fast Fast connection should be enabled for H.323 protocol only when the remote
Connection end has this option enabled. This should be disabled for Strata Net IP
Protocol.
Possible values:Enable (default) or disable
05 Channel Negotiation Select whether channel negotiation for Call Control is applied or not. This
parameter must match on both nodes of an end-to-end connection on the IP
network. This programming is applied only to H.323 protocol.
Possible values:Enable or disable (default)
07 DTMF Translation Select of whether DTMF translation by the control channel is enabled or not.
This parameter should be enabled when using G.729A codecs and disabled if
using G.711 codecs for end-to-end DTMF signaling.
This parameter must match on both nodes of an end-to-end connection on the
IP network.
Possible values:Enable or disable (default)
08 E911 Priority If E911 calls originated from this CIX should be sent over the IP network to the
selected remote node, enter the E911 priority assignment that should be used
for the selected remote node. Assign 0 or 1~5.
Assign 1, the highest priority, to the remote node that has the main CAMA or
ISDN E911 connection; 2~5 reduces the E911 priority with 5 providing the
lowest priority - these priorities should be used for alternate network routing of
E911 calls.
If E911calls should not be sent over the IP network to the selected node,
assign 0 as the E911 priority.
Note If two or more remote nodes have the same priority, E911calls
will route to the CIX with the lowest node number.
Possible values:0 (default) ~5
Miscellaneous
The Strata CIX system can monitor SMDR, Call History and Behind Centrex. Use the following programs
to set up these services.
SMDR
The following enables programming for SMDR, Call History and Behind Connection settings.
Program Number(s): 512, 513 and 514
The following programs assigns system-wide SMDR parameters.
Services
512 SMDR for System Assignment
Prerequisite Program: None
Assigns system-wide SMDR parameters.
FIELD DESCRIPTION
06 Abandoned Call Ring Enable - to output an SMDR call record of the ringing time of abandoned
Time calls.
Disable - to not output an SMDR call record of the ringing time of abandoned
calls.
Possible values: Enable or Disable (default)
FIELD DESCRIPTION
07 Global Call ID Number Enable - allow the Global Call ID Number to be generated in the SMDR data.
Disable - the Global Call ID Number will not be generated in the SMDR data.
Note The Global Call ID data (15-digit hex characters) is located in
columns 70-84 of the SMDR data stream in the following format:
ZXXXXXXYYYYYYYY
Z represents the direction of the call (S=originate or source node in
network call, D=destination node in network call, L=single node or
non-Network call.)
X represents the CIX node ID (6-digit hex characters)
Y represents the call number (8-digit hex characters)
FIELD DESCRIPTION
00 Incoming Line Group Specify the ILG for which to set SMDR parameters.
(ILG)
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CIX200,
1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/
CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200
HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220
CIX1200 HCTU + HEXBU (default = 0)
02 DNIS Field Indication Check to include DNIS information in records for this ILG.
Possible values:Enable (default) or Disable
03 Record Incoming Enable record generation for incoming calls with or without incoming SMDR
Call being enabled.
Possible values:Enable or Disable (default)
04 Record Abandoned Enable record generation for abandoned calls. Incoming SMDR must be
Calls turned on. Abandoned call records are generated whether or not incoming
SMDR has been set.
Possible values:Enable or Disable (default)
05 Display Transferred Select whether to charge a transferred call to the source or destination party.
Call Records
Possible values:Source (default) or Destination
06 Record QoS Enabling this options allows QoS information including delay, jitter and packet
Information loss output to SMDR for incoming VoIP calls. Incoming SMDR must be
turned on.
Possible values:Enable or Disable (default)
00 Outgoing Line Group Specify the OLG for which to set SMDR parameters.
(OLG)
Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100,1~50
CIX200, 1~50 CTX/CIX 670 BCTU only or BBCU only,
1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU,
1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU +
HEXAU, 1~220 CIX1200 HCTU + HEXBU
(default = 0)
02 Outgoing Records Generate records for outgoing calls. SMDR Record Display must be
enabled.
Possible values:Enable (default) or Disable
03 Charged Station Apply the SMDR record of a transferred call to its source or its destination.
Possible values:Source (default) or Destination
Services
04 Abandoned Record abandoned outbound calls
Outbound Call
Enable or Disable (default)
05 Record QoS Enable this option to allows QoS information including delay, jitter and
Information packet loss output to the SMDR for outgoing VoIP calls. Outgoing SMDR
must be turned on.
Possible values:Enable or Disable (default)
FIELD DESCRIPTION
Ckt Type/Number Enter the Circuit Type and number. See the Table 9-2 below.
Possible values:Up to 6 digits (default = no value)
00 OLG Number Select OLG that is attached to a Centrex (or other PBX).
Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/CIX1200 Basic),
0~128 (CIX670 Exp/CIX1200 ExpA), 0~220 (CIX1200
ExpB) (default = 0)
03 Pause Timer Enter the number of seconds (0~5) the CIX will wait for second dial tone
from Centrex/PBX. Possible Value: 0~5 (default = 0
External Devices
Door Phones
Program Number(s): 507, 576, 573 and 508
This command assigns Door Phone parameters.
Services
507, 573 Door Phone Assignment
Prerequisite Program: None
This assignment configures Door Phone Control Boxes (DDCBs) and Door Phones (MDFBs). DDCBs can
be connected to ADKU, PDKU and/or BDKU interface PCBs. Up to three MDFBs can be connected to one
DDCB. A door lock control relay may be assigned to the B output of the DDCB in place of a MDFB door
phone (see “508 Door Lock Control Assignment” on page 9-50).
FIELD DESCRIPTION
FIELD DESCRIPTION
01 DDCB Equipment No. Enter the DDCB equipment number to which the door phone should be
assigned.
Enter data as XXYYZZ:
XX = cabinet 01~07
YY = slot 01~10
ZZ = analog trunk circuit 01~08, or ZZ = T1 channel 01~24.
Cabinet numbers:
CIX100: Select 01 for Base and Exp cabinet.
CIX200: Select 01 for Base and 02 for Exp cabinet.
CIX670: Select 01 for Base and 02~07 for each Exp cabinet.
CIX1200: Select 01 for Base and 02~12 for each Exp cabinet.
Slot numbers:
CIX100: Select 01~04 for Base slots and 05~08 for Exp slots.
CIX200: Select 01 ~ 04 for either cabinet.
CIX670: Select 01~08 for Base slots and 01~10 for Exp slots.
CIX1200: Select 01~08 for Base slots and 01~10 for Exp slots.
FIELD DESCRIPTION
02 Tenant Number Enter the Tenant Number (1~8) for which the door phone should ring over
external page in the system Night mode. All CIX systems provide up to 8
tenants. CTX Release 1.0 only supports Tenant 1).
(default = 1)
04 Ring Duration Enter the time in seconds that the door phone should ring destination
devices when the door phone button is pressed.
The ring time can be 3 to 30 seconds set in 3 second intervals - each 3
second interval provides one ring to the destination. Destination devices
include selected DNs and page groups.
Possible values: 3~30 (default = 9)
05 LCD Name Display Enter the door phone name that should display on LCD telephones when
the door phone rings the telephones, or when the telephone calls the door
phone.
Possible values:Up to 16 characters (default = no value)
06 Day1 Destination/ Select the type of destination that should ring when the door phone button
Destination Number is pressed during the system Day1, Day2 or Night mode.
Services
07 Day2 Destination/ Possible values:None (default), DN or Paging Group 1~4 (CIX100);
Destination Number 1~8 (CIX200, CIX670/1200 Basic); 1~16 (CIX670 Exp),
1~24 (CIX1200 Exp)
08 Night Destination/
Destination Number Enter the destination number. If the ring destination type is a PDN or
PhDN, enter the directory number. If the ring destination type is page, enter
the page group number.
Possible values:Up to 5 ASCII characters (default = no value)
00 Tenant Number Select the system tenant number to be assigned door phone to page
group/night ringing.
Possible values:1(default)~8
01 Page Group Number Select the system page group number that should ring for the selected
tenant when a door phone button is pressed during the system night mode.
Possible values:0~4 (CIX100), 0~8 (CIX200, CIX670, C1200 Basic),
0~16 (CIX670 Exp), 0~24 (CIX1200 Exp) (default = 0)
00 Door Lock Number Enter the door lock control number to configure.
Possible values:1~3 CTX28, CIX40, 1~4 CIX100, 1~5 CIX670 Basic, 1~10 CIX670
and CIX1200 Expanded (default = no value)
01 Interface Type Door lock control relay contacts are provided by the DDCB (Port - B) and BIOU
interface control relays.
Possible values:None (default), BIOU or DDCB
02 BIOU Relay Number Assign BIOU control relay as a door lock relay. This relay activates when the door
lock button is pressed or a door lock access code is dialed.
Possible values:0~8 (default = 0) BIOU1 provides control relays 1~4; BIOU2
provides control relays 5~8.
Note Assign BIOU control relay (1~8) as a door lock relay - this relay activates
when a door lock button is pressed or a door lock access code is dialed.
BIUO1 provides control relays 1 to 4. BIUO2 provides control relays 5 to 8.
The CIX100 ACTU and CIX200 built-in relays are programmed as relay 5.
FIELD DESCRIPTION
03 DDCB Equipment No. Enter the DDCB equipment number to which the door lock should be assigned.
This is the cabinet, slot, and circuit number of the BDKU/BDKS or PDKU interface
PCB to which the DDCB is to be connected.
Enter data as XXYYZZ:
XX=cabinet 01~12
YY=slot 01~10
ZZ=circuit 01~16
Services
• CIX200: Select 01 for Base and 02 for Expansion cabinet.
• CIX/CTX670: Select 01 for Base and 02~07 respectively for each
Expansion cabinet.
• CIX1200: Select 01 for Base and 02~12 respectively for each
Expansion cabinet.
Slot numbers:
• CIX/CTX100: Select 01~04 for Base slots and 05~08 for Expansion
slots.
• CIX/CTX100: Virtual Slot for ACTU Relay = Cabinet 02, Slot 05.
• CIX200: Select 01~04 for either cabinet.
• CIX/CTX670: Select 01~08 for Base slots and 01~10 for Expansion
slots.
• CXI1200:Select 01~08 for Base slots and 01~10 for Expansion slots.
• CTX28 and CIX40 assignments are hard coded cannot be changed.
• Virtual Slot for GCTU Relay = Cabinet 02, Slot 05.
01, 01 - 8 digital telephones on motherboard (CTX28, CIX40 R1HW and R2HW).
01, 02 - 3 CO lines on motherboard (CTX28, CIX40 R1HW), 4 CO lines (CIX40
R2HW)
01, 03 - no card (CTX28, CIX40 R1HW), GVPH (CIX40 R2HW)
01, 04 - 1 (Base) or 2 (GSTU) analog station ports (CTX28, CIX40 R1HW and
R2HW)
01, 05 - GVMU (CTX28), GVPH (CIX40 R1HW), GIPx, MIPU or GCOCIH (CIX40
R2HW)
01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40 R2HW)
01, 07 - 8 digital telephones on GCDU (CTX28, CIX40 R1HW and R2HW).
01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW).
FIELD DESCRIPTION
01 BIOU Relay 1 or 5; View the function of BIOU1, control relay 1 or BIOU2, control relay 5:
or CIX100
View the function of BIOU1, control relay 2 or BIOU2, control relay 6:
02 BIOU Relay 2 or 6
View the function of BIOU1, control relay 3 or BIOU2, control relay 7:
03 BIOU Relay 3 or 7
View the function of BIOU1, control relay 4 or BIOU2, control relay 8:
04 BIOU Relay 4 or 8
Possible values:Not Use, Ext Paging, Night Bell, Night Relay or Door Lock
(default = no value)
• NOT USE – if the relay is not used.
• PAGE MUTE – External BGM mute control activates during an external
page (see “503 Paging Devices Group Assignments” on page 9-53).
• NIGHT BELL – Night bell control activates during the system night mode
only when incoming CO lines ring (see “102 Flexible Access Codes” on
page 4-3).
• NIGHT RELAY – Night mode control activates continuously during the
system night mode (see “105 System Data” on page 4-15).
• DOOR LOCK – Door lock control activates when a telephone's door unlock
button is pressed (see “508 Door Lock Control Assignment” on page 9-50).
FIELD DESCRIPTION
00 Zone Relay Number Select the BIOU page zone relay that should be assigned to the page
groups below. This relay activates whenever the selected page group is
paged.
• BIOU1 = Zone Relays 1~4.
• BIOU2 = Zone Relays 5~8.
Possible values:1~8 (default = no value)
01-16 Page Groups Check the box if the selected BIOU page zone relay should activate with
17 All Page Group this page group.
18 All Call Possible values:On or Off (default)
Emergency Page
Group
19 BGM Mute Relay Assign BIOU generic relay as the BGM mute relay. This relay activates
20-27 PG17~24 (CIX1200 whenever the external page is in use
Exp) • BIOU1 = Generic Relays 1~4.
• BIOU2 = Generic Relays 5~8.
Possible values:1~8 (default = 0)
Note The CIX100 ACTU or CIX built-in relay is programmed as relay 5.
For this relay operation, BIOU2 is installed, as default, in a virtual
equipment position - Cabinet 2, Slot 5, PCB code 20, in Program
100. To install an actual BIOU2 and disable the ACTU built-in
relay, use the programming telephone to remove the virtual BIOU2
and then install the actual BIOU2 in Cabinet 01 Slot 01~08 in the
normal manner.
FIELD DESCRIPTION
01-08 OLG1~8 Specify the first through eighth OLG to be chosen for an E911 call.
Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/CIX1200 Basic),
0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200
Exp B)
(default = 0)
System Setup
Program Number(s): 900, 901 and 915
These programs enable programmers to initialize Strata CIX, check software versions and set the region
(for built-in parameters not changeable by jumper or switch - unique for each region and affect system
operation).
1. Select Maintenance > Hardware Info. and Control - CIX Processor.
2. Click Restart to reset Strata CIX or click Initialize CIX to delete programmed data and revert to default
settings.
3. 901 CIX Version data is for viewing only.
4. Get Default - sets all data to factory defaults.
5. Click Submit.
Operation
FIELD DESCRIPTION
Restart CIX/CTX Clicking on this button initializes a System Power Off/Power On sequence to
reset hardware. All calls in progress are dropped. This is also known as an
Initialize Level 2.
Initialize CIX/CTX Clicking on this button invokes an Initialize Level 1 sequence which drops all
calls in progress, erases programmed data and enters default data into the
Strata CIX System.
If a Toshiba SM/SD is installed in the available slot, using this option restores
data from backed up from the SM/SD (see Restoring Data from SM/SD below).
Important! Choosing Initialize CIX without installing an SM/SD Card deletes all programmed data and
returns your Strata CIX to factory default settings. All previously programmed data is lost.
DTMF, BBMS, BEXS, The check marks in these boxes indicate the hardware that is installed on the
BSIS, Ethernet, Strata CIX processor.
Modem, DREC On the CIX100:
Version, IPL Version
• Ethernet means AETS is installed on ACTU.
• Modem means AMDS is installed on ACTU.
• DTMF means ARCS is installed on ACTU.
• Indicates the DTMF/ABR software.
Operation
• Indicates basic boot-up software version.
FIELD DESCRIPTION
Date Set Strata CIX current date or select it from the date picker at right.
• Select current date (YYYYMMDD).
Possible values:YYYY = Year, MM = Month and DD = Day
• Current day of week will display once the year, month and day parameters
have been entered.
Possible values:Sunday ~ Saturday (Read only) (default = no value).
• Leap year will display based on the year entered.
Possible values:Leap, Leap Next x, where x = 1, 2 or 3. X. is the number of
years since the previous leap year (read only) (default = no
value).
FIELD DESCRIPTION
Enable Automatic This field is not set by default. This field must be set to allow automatic DST
Day Light Savings change.
Time Change
Change Based On The method used to set the day and time of day the DST change occurs.
Month, Week and Day
Possible values:Day of week (recommended) set the day, the week and the
of the Week
time for the change. For example: Sunday, The first week of
April at 2AM
Date (not recommended in the USA) The the date and time
for the change. Example Oct. 31, 2:00 AM
Begin Daylight Default is Sunday, first week of April, 2:00 am
Saving Time
End Daylight Saving Default is Sunday, last week of October, 2:00 am
Time
FIELD DESCRIPTION
Time Adjustment Defines the exact amount of time change. Default is one hour. The time
adjustment should not be long enough to cause a date change.
Change based on DST change can be set two ways:
Date and Time 1. Day of the week: time will change based on the Month, Time and Day of the
week set in this program
2. Date: time will change base on the Date and Time set in this program
Default: Day of the week
Functions
Operation
An SD or SM Card(s) is required for most of the important Strata CIX maintenance functions such as:
• Saving (Backup) and re-loading the programmed database of a particular Strata CIX system.
• Saving Event trace data files for troubleshooting problems.
• Updating or upgrading the Strata CIX operating software version.
Note The procedure below will refer to the SM/SD card. The same procedures are used for both the
SmartMedia and Secure Digital card.
• Forced Format – erases any existing folders and files. All existing data is overwritten. It then creates
the five Strata CIX folders. See “CIX SM/SD Folders” on page 10-7 for more information.
• Unmount – copies the CIX event and alarm log files from the CIX processor buffers (RAM) to the
SM/SD card and then clears the buffers. It then stops CIX from writing to the SM/SD card so it can
be removed without damaging it.
CAUTION! Always run unmount before removing the SM/SD card. Failure to do so can cause
damage to the card.
• Transfer – copies the CIX event and alarm log files from the CIX processor buffers (RAM) to the SM/
SD card and then clears the buffers.
FIELD DESCRIPTION
Local Folder You must manually create a new folder on your PC under CIX folder > WinAdmin >
Ctmc > Ctmc_Local > SM/SD Card > New Folder
The created folders will be available in the Local Folder drop-down box. You can
store CIX SM/SD files on these folders (See details below).
• From the Local Folder drop down, select the Network eManager PC SM/SD folder and file(s) that
should be copied to the CIX SM/SD card.
• From the CIX SM/SD Folder drop down, select the CIX SM/SD folder to which the files should be
copied to - then click on Upload.
• Delete SM File: Delete files stored on the CIX SM/SD card.
• From the CIX SM/SD drop down, select the CIX SM/SD folder and file(s) that should be deleted -
them click Delete SM file.
Note To perform the backup function you must first delete any existing default.dat files to allow CIX to
create a new default.dat file.
• Program – The operating software of the Strata CIX is saved in this folder as a nhs.prg file.
SM/SD Errors
Any error causes the SM/SD LED to flash (0.25sec ON – 0.25sec OFF continuous) except when the SM/
SD Volume Label is UPDATE; in this case the SM/SD LED will always flash.
Operation
SM/SD LED Specification
SM/SD LED, located near the SM/SD slot on the CIX processor, is lit when the following occurs:
• The SM/SD is accessed for read and write.
• Errors are detected. See above for the detail of errors.
• The SM/SD is inserted into the slot, SM/SD LED blinks once. This is because the system accesses the
media to read the housekeeping data. When it does not blink, it means that the SM/SD is not detected
by the system at all. If the blink does not stop, it means that any of above error is detected or the SM/
SD volume label is UPDATE.
1. Download the correct file for your system from the Toshiba FYI site:
- CIXYYYR5.20MT0xx file (current)
- CIXYYYR3.10MK0xx
(YYY=CIX system type; xx=version number)
2. DO NOT UNCOMPRESS the zip file. Copy the zip file to a folder on your PC.
3. In Network eManager, select Maintenance > CIX Software Update.
The first screen presents the option of backing up the CIX data before beginning the update process. If
you click Yes, the database backup screen displays allowing you to selet the database to backup. Once
the backup procedure has been completed, click the Browse to find the corresponding CIX software
update for each CIX system to be updated (the udpate software must match the corresponding system
or the update procedure will fail).
4. Click on Step 2 - Upload file(s) to eManager server. The update software is copied to a designated
folder in the Network eManager server
5. When all the CIX software updates have been uploaded, press the Start button to complete the update
process.
It should be noted that the Network eManager screen will ‘freeze’ while modem updates are in progress.
This freeze, when using a dial-up modem connection, can last up to 60 minutes. You can check the status
of the file transfer when using a dial-up modem by right clicking on the connection icon that appears in the
tool tray at the bottom of the screen. (The Remote Update file size is about 9MB). Over a LAN connection
remote update takes approximately 15 seconds.
CAUTION! When updating a CIX200 R3 system with the existing LCTU1A card to R4, it will be
necessary to perform the update locally (remote update will not work). After the
system has been updated to R4 the Remote Update function will be available.
Note The SM/SD card must be formatted by Strata CIX and the “Progdata” folder must be empty (no
Default.dat file)
Operation
5. The Progress field displays the progress of the selected function.
FIELD DESCRIPTION
Backup Select one of the following buttons. When performing a Backup, you must use
a formatted SM/SD card.
• Backup – Backup Strata CIX data to SM/SD card. This creates a Default.dat
file under the Progdata folder of the SM/SD card.
Notes
• Default.dat is the name of the file that is created and it contains all Strata
CIX programmed data. It is not default data. It is data that is currently
programmed in the Strata CIX.
• The Progdata folder on the SM/SD card must be empty before trying to
backup data. You can use FTP to copy and delete an existing default.dat
file.
• Cancel – Cancel the Backup/Restore function.
916 IP Configuration
Prerequisite Program: None
This program displays Network Communication IP address configuration. This program applies to the
Strata CIX Network (NIC) jack connection only. It does not apply to the CIX maintenance modem. To
change TCP/IP settings see “CIX Processor NIC Interface TCP/IP Auto-programming” on page 1-9.
1. Select Maintenance > CIX Processor IP Address.
2. The following Strata CIX default address displays:
• IP Address – a.b.c.d
where a.b.c.d = 0~255. This IP address is for the NIC/Ethernet only.
• Subnet Mask – e.f.g.h
where e.f.g.h = 0~255 (default = 255.255.255.0). Octet “h” in SubNet Mask cannot be the same as
octet “d” in the IP address.
• Default Gateway (default = 0.0.0.0).
File Information
Prerequisite Program: None
This program enables you to view lists of Alarm and Administration files stored on the Strata CIX SM/SD
card. See “Set Time and Date” on page 10-4 for more information about these files.
1. Select Maintenance > Log/Trace Rile Setup > File Setup.
2. Select from one of the following options or click List to see a summary list of files already programmed
into the system. View the file name index, number, name, and creation and modification dates under
each of the categories listed below.
Operation
• Error Alarm Files.
• Error Alarm Expansion Files.
• SNMP Administrator Files (Network eManager log).
• DKT Administrator Files (programming telephone log).
Note For a detailed description on Trace function go to “Event Trace Control” on page 11-2.
Community Name
Prerequisite Program: None
This program enables you to create and set up a Community Name (or passwords) to allow access to
specific Strata CIX systems.
1. Select Maintenance > SNMP Community Name.
2. Select the Index Number to assign to the Community or click one of the following buttons:
• Remove – highlight an existing community from the table and click this button to remove the
selected community from the index.
• Modify – highlight an existing community from the table and click this button to modify the IP
Address, Privileges and Administrator Level settings for this community.
3. Enter the remaining fields.
4. Click Submit.
FIELD DESCRIPTION
Community Enter the Community name. The community name is a password that is stored in the
Name Strata CIX. To communicate with a Strata CIX, the Network eManager PC must send a
legal community name to the CIX when attempting to connect. The default community
name stored in the CIX is communityName (case sensitive). The CIX can store up to 10
community names.
IP Address Enter the IP address of the community name. Each community name is associated with an
IP address. This IP address is stored in the CIX with its associated community name.
Possible values:a.b.c.d.; a = 0~255, b = 0~255, c = 0~255, d = 0~255
Notes
• To allow any Network eManager PC to connect to the CIX with a particular community
name, enter 0.0.0.0 as the IP address for that community name.
• To allow only a specific Network eManager PC to connect to the CIX with a particular
community name, enter the static IP address of that PC for that community name.
Privileges Select User Privilege Levels. These privileges are to assign the community name or IP
address to an internal Strata CIX level.
Possible values:Read (default) or Write
Note Read – The user cannot modify Strata CIX data regardless of the Strata eManager
User level 1~4.
Write – The user can modify Strata CIX data according to the Strata eManager
user level 1~4.
Administrator Select Administrator Level. This level is to assign the community name or IP address to an
Level internal Strata CIX access level.
Possible values:Super User (default) or Ordinary User
Notes
• Super User – Strata CIX allows the user access to all CIX commands. Super Users can
only view ordinary user community names and their own community name but not
other Super User community names.
• Ordinary User – Strata CIX allows the user access to all CIX programs except 900
Initialization/Restart and 911 Update. Ordinary users can only view their own
community name.
Note The serial number is printed on the invoice and bar code of the product shipment.
3. MAC Address displays as shown to the right. AABBCCDDEEFF = 0~9, A~F (hexadecimal values).
4. MAC Address Status - Network eManager verifies whether the MAC address retrieved from the CIX/
CTX is valid or not.
Operation
License Control
The following programs enable you to issue and maintain License Activation settings for Strata Network
eManager users.
Prerequisite Program: None
This program enables you to issue new licenses.
1. Select Maintenance > Licensing > License Control.
2. Issue a License by cutting and pasting or manually entering the 60-character string in the License Code
text box.
Note If you are not adding the License Code to Network eManager immediately, copy and save the
code in Notepad -using Fixedsys font - onto a disk.
Note Cancel Issue (step 3) and Cancel Activate buttons work only in Standby mode.
License Issue
Prerequisite Program: None
This program enables System Administrators to issue Licenses for Network eManager users.
FIELD DESCRIPTION
Status Status applies to both License issue and License Activate. Displays Licensing
Status.
Possible values:Not yet, Issue Stand by, Issue Finished, Cancel Issue, Activate
Stand by, Activate Finished or Cancel Activate
License Code Cut and paste the License Code text string or manually enter the License Code
(four characters per box).
Possible values:60 characters.
Note The License Code will have to be generated from Toshiba’s FYI website
(http://fyi.tsd.toshiba.com). After obtaining the License code from FYI
save it as a Text file. Cut and paste the License code obtained from
Toshiba’s FYI website. The License Code is made up of the MAC
Address and the number of ports. The License Code that is generated
for a particular MAC Address is only good for the processor that
contains that MAC Address.
License Activate
Prerequisite Program: License Issue, above
This program enables activation of Network eManager licenses issued in License Issue.
FIELD DESCRIPTION
Notes
• Enter 0 to issue or activate the license immediately or 1~24 to set the
automatic delay activation feature, where 1 = 1 hour delay; 2 = 2 hour delay,
etc.
• After the license is activated, use the License Information screen below to
check that all ports and features have been activated properly.
License Information
The following programs enable you to set up Licensing details for Network eManager users.
Prerequisite Program: None
1. Select Mainteance > Licensing > License Information.
2. View Equipped License Information details for this Strata CIX account.
This view is read-only information.
Operation
FIELD DESCRIPTION
CIX/CTX Release This is the Basic Release Number of CIX software. To view the Active Software
Number Version, go to Operations/System Setup.
System Type This identifies the type of CIX system to which Strata eManager is currently
connected.
Maximum Number This identifies the maximum number of cabinets. The total of base plus
of Cabinets expansion cabinets.
Number of Serial This identifies the number of serial ports licensed on the BSIS.
Ports
One license is needed for each SMDR and SMDI device connected to BSIS.
(Programs 803 and 804 assigns BSIS ports).
Number Of DTMF This identifies the number of DTMF receivers licensed. The ARCS
Receivers Subassembly is required on the CIX100 processor, no additional hardware is
required for CIX670 or CIX1200.
FIELD DESCRIPTION
Number of Basic This identifies the number of Line circuits, Station circuits and ISDN B channels
Ports licensed, and shows the number of licenses in use (or programmed).
Station circuits use a license only when a PDN, DDS, BATI or door phone is
assigned to the circuit.
Analog and T1 line circuits use a license only when a line number is assigned to
the circuit or B-channel.
ISDN B-Channels use a license when assigned in PRI and BRI assignments.
Strata Net Channels This identifies the number of Strata Net channels licensed, and shows the
number of licenses in use (or programmed). This license must be enabled on
each CIX in a Strata Net network.
Number of CTI This identifies the number of licensed CTI sessions. Each Attendant Console,
Sessions the ACD or OAISYS Sever and each third party CTI application requires one
CTI session license. (Command 803 assigns CTI sessions).
Number Of This identifies the number of Attendant Consoles licensed. One license is
Attendant Consoles required for each Attendant Console. A CTI Session License is also required for
each Attendant Console (see Number of CTI Sessions).
Number of The number of Soft IP Phones licenses. Each phone requires one license.
Softphones
Number Of IP The number of IP Endpoints licensed, and shows the number of licenses in use
Endpoints (or programmed).
Number Of LVMU Shows how many of the licensed LVMU channels are used.
Channels
SIP Trunk Channels Shows how many of the licensed SIP trunks are used.
Alarm Control
System Availability: Not available with CTX28
Program Number(s): 919 and 920
Alarm Notification (AN) sends a notification of a system alarm condition. The notification can be sent over
a network connection to an eMonitor system, other application and, optionally, to a feature button on a
telephone. The alarm notification is SNMP trap data that can be sent to as many as 11 different IP
addresses. Up to eight stations can have a button programmed as an Alarm Indicator. There are three
categories of alarms: ISDN, T1, and System Resources.
There are two types of SNMP messages sent to the external, eMonitor, PC or Server; (1) Alarm
Notification when an error condition occurs. (2) Current Alarm Condition Summary sent every 10 minutes
whether an alarm has occurred or not.
The following programs enable you to control the alarm settings for a system or slot(s) for Network
eManager users.
01 Clear Alarm The Clear command resets all current alarms. This command is used to
Buffer manually clear the buffer. Set to Invoke and Submit to clear the buffer.
When the clear command is invoked the system will not re-send a
persisting T1 or PRI alarm condition.
Operation
When an alarm condition is clear for several seconds, the system will clear
the buffer without the need to manually clear the buffer.
Possible values:Idle, Invoke (default = idle)
02 Alarm Buffer This command when enabled sends the alarm status to the Alarm Monitor
Status device periodically (approx. 10 minutes).
Possible values:Enable/Disable.
System ID This number is sent in the SNMP Alarm Trap data stream to the CIX Alarm
Monitor application, or any other SNMP trap monitor. It can be used as the
System ID of a CIX node or the same System ID can be assigned to
multiple nodes to identify a group of systems (max. 8-characters, alpha-
numeric).
00 Equipment Enter the cabinet and slot number of the equipment to be monitored.
Number
Notes
• If you want to monitor expansion cabinet power, you must set the
appropriate cabinet number (02~07) and slot number to “00.”
01 Alarm Enable/ Set this parameter to enable to monitor the selected equipment. Set this
Disable parameter to disable to not monitor the selected equipment.
Possible values:Enable/Disable.
10 minutes 10 minutes
Alarm Occurs
Current Alarm Summary
Traffic Measurement
Program 921 Control Setup
Prerequisite Program: None
Traffic Measurement (TM), when ON, sends data each hour. The data is stored in the SD/SM card on the
processor in a TRAFFIC folder or it can be sent to an external device via LAN or RS-232. Each file is
named: MMDDHHNN.trf.
MM = Month (01 - 12)
DD = Day (01 - 31)
HH = Hour (01 - 24)
NN = Sequence Number
1. Select Alarm/Traffic > Traffic Measure > Control Setup
2. Enter data.
3. Click Submit.
FIELD DESCRIPTION
01 Traffic Measurement On/ Select Enable to run Traffic Measurement. Select Disable to stop
Off Traffic Measurement.
02 Send TM Data to SM/SD Enable To send data to the SM/SD card (TRAFFIC
Card folder) and, if setup in I/O Device configuration,
to an external device (RS232c or LAN).
Disable To send data only to the external device. The
external device must be set (refer to the I/O
Device configuration Program 803).
03 Select Tenant to Measure Select the System Day/Night Table to be used for the work day and
Operation
non-work day and holiday definitions. This does not select TM by
tenant.
04 ~ 12 Time Zones Set the time zone (report hours) in each category.
ILG tab - 14 Select ILG Select which Incoming Line Group should have traffic measurment
enabled/disabled
OLG tab - 15 Select OLG Select which Outgoing Line Group should have traffic measurment
enabled/disabled
DID-Numbers Select which Incoming DID Line Group should have traffic
measurement enbled/disabled for selected DID numbers
16 Select DID ILG
The DID number in the selected DID Incoming Line Group that should
Select DID Number
have traffic measurement enabled/disabled. Use “?” to assign wild
cards.
FIELD DESCRIPTION
DID Intercept Select which Incoming DID Line Group should have traffic
measurement enbaled/disabled for intercepted calls. Intercept occurs
17 Select DID ILG-Intercept
on DID calls when a received DID number does not match any DID
DID Intercept Call Type number programmed in the database, or a destination assignment
match was not found because a destination was not programmed in
the database or the destination was not operating properly.
Select No DID to measure DID calls that come to the system that are
not assigned as a DID number in the CIX database. Select Not
Determined to measure DID calls that come to the system that are not
assigned to a destination in the CIX database, or the destination is not
operating properly.
20 Station Hunt Group No. Enter the Station Hunt Group number that should be included in Traffic
Measurement reports.
Possible values: Enable or Disable
02 First Date in Traffic The first day of TM data to be included in the report. Traffic Report
Report Start Time - The first hour of the first day of TM data to be included in
the report.
03 Last Date in Traffic The last day of TM data to be included in the report. Traffic Report
Report Stop Time - The last hour of the first day of TM data to be included in
the report.
Operation
FIELD DESCRIPTION
IP Address Enter the IP address for remote connection. This is the IP address of the CIX
eMonitor PC or server or other trap monitor device.
Possible values:a.b.c.d.; a = 0~255, b = 0~255, c = 0~255, d = 0~255
Trace Function
To analyze Strata CIX problems efficiently, Toshiba needs to get the event trace data and ISDN trace data.
These data sets enable analysis of the problems Strata CIX may experience. It is helpful for
troubleshooting problems that are difficult to duplicate.
Please contact Toshiba Technical Support to coordinate the running of the procedures that appear in this
section. Technical Support will walk you through the required steps.
Trace Data
By running traces when tests are conducted on your Strata CIX system, you ensure that data are being
kept in the event your system encounters a problem. This data can be sent to Toshiba Tech Support for
analysis and troubleshooting.
Strata CIX can collect the following trace data:
• Error Log (including crash dump)
• Event Trace
• ISDN L3 trace
Error Log
When Strata CIX detects an error the information is stored automatically without executing a program.
However, if the system locks up, you must restart the system to save the data to the Secure Digital (SD) or
SmartMedia (SM) card.
Maintenance
When you execute a test, start recording the trace data by enabling the Event Trace Control (Program
903). See page 11-2. If you use ISDN extensions or trunks, please record ISDN trace data by starting “904
ISDN Trace Location” on page 11-3.
To test and retrieve trace data
Note This procedure requires use of optional SD/SM reading hardware and software or FTP management
with a personal computer. See “908 Secure Digital and SmartMedia” on page 10-5.
1. Start your test. If a problem occurs, stop the trace (please refer to the Event Trace Control and 904
ISDN Trace Location program instructions in this manual).
2. Verify the results by running the same test(s) again. If the problem can be duplicated the information
contained in the trace data becomes more useful.
3. Unmount data to the SD/SM using “Set Time and Date” on page 10-4.
4. Remove the SmartMedia card from the Strata CIX. Use caution - the SD/SM device can be damaged if
removed incorrectly.
5. Insert the SD/SM card into your SD/SM reader.
6. Locate the Evnttrce folder and save all files ending with .sdt and .mdt to your PC hard drive.
7. Locate the Crash Dump in the errlog folder. File extensions are .exp and .mnl and append to your hard
drive.
8. E-mail the files to your Toshiba support person.
If you start recording trace data after a problem occurs, the previous data is overwritten. Make sure the
required data files are stored to the SD/SM and saved to disk prior to starting another trace.
The following table shows you how much SD/SM card memory is allocated to each directory. System
traffic load will determine how much data is stored in the Evnttrace log.
Start/Stop Trace Click in the appropriate button to start or stop Message Trace. Start Trace
indicates that the system’s trace data collection process has begun. Stop
indicates the trace data collection process is terminated
Before removing the SmartMedia card run Program 908. See “908 Secure
Digital and SmartMedia” on page 10-5.
Possible values:Start Trace or Stop Trace (default)
Size [x16 Bytes] Set the trace data size. Toshiba recommends leaving this parameter at the
default setting which provides approximately 15 minutes of trace data.
Possible values:1~256 bytes with 1 unit = 16 bytes (default = 2)
Trace Level Select the extent to which the trace collects information.
Possible values:No Trace (default), Brief or Extensive
Maintenance
Trace Level For All Select whether to trace all ISDN PRI and BRI trunks.
ISDN Lines Possible values:Set Extensive (default) or Set No Trace
Components
Prerequisite Program: None
The following programs enable you to monitor the status of individual Strata CIX slots and ports.
This is the main system slot/port monitor. The Components screen allows each cabinet card slot and each
card slot port to be monitored, enabled or disabled.
Select Maintenance > Hardware Info. and Control - Exp Cabinets 1~7.
Note The port or slot to which your programming phone is connected cannot be set to Make Busy.
The figure on the next page displays the status of Exp. Cabinet 1 from a demo system.
Manual Disable/Enable
The components screen allows you to enable or disable any card slot or port.
• When disabled by Disable or Forced Disable, line or stations are made busy and the status will display
“disable by cmd” on the screen. On the telephone LCD, it will display Make busy.
• Disable will disable an idle port or slot and cause ports/slots that are in use to go to Pending Disable
– which go to Make Busy after they go idle. Disable waits until a call clears to disable it.
• Forced Disable will disable an idle port or a port that is in-use (the call will be disconnected).
Maintenance
• Enable – removes the Make Busy condition if the slot or port is manually disabled.
Note You cannot enable a slot or port if the system automatically disabled it. The status on the screen will
display Disabled by Fault.
This chapter discusses Tools and Profile to customize and manage your Strata CIX System.
Tools
The download tool provided in Network eManager enables you to download databases stored in system
memory into a Network eManager folder named Download. These downloaded databases can then be
viewed in your PC to check for errors or other anomalies. The downloaded files are saved as files on the
same drive that Network eManager is installed on (often the C: drive) in this path:
eManager\userdata\login name\mac address
Note that the file name will include the name you logged on to Network eManager with, and the MAC
address of the system you logged into.
They may be opened and viewed using Excel, Word or some other application.
Download
Prerequisite Program: None
1. Select > Maintenance > CIX Data Download.
2. A list of all Strata Network eManager programs displays.
3. Click on the program to be downloaded. Selected programs are highlighted in yellow and the word
Selected displays to the right. The following buttons are also available:
• Clear All – click this button to clear all previously selected files.
• Select All – click this button to select all programs for downloading.
4. Click the Start Downloading button in the top right corner of the display.
5. The system notifies you when the download is complete.
Telephone Button
Programming
This chapter provides a subset of the button programming interface provided with the Strata CIX. This
chapter includes Button Programming for the 900 series programs. For the other programs refer to the
Telephone Button Programming document.
Speaker
Programming Parameters
Programs can have between one and 40 programmable parameters, each represented by the FBnn
buttons. The LEDs light up for each FBnn button that features a programmable parameter. Each
parameter is programmed by entering values into the LCD from the telephone button pad.
1. At the SELECT PARAM prompt, press the appropriate FBnn button.
2. Enter the appropriate value from the telephone button pad using the Parameter Fields tables supplied
with each program.
3. Press Hold to submit.
4. Press another FBnn button to program more parameters
… or press Hold again to program.
Programming Sub-parameters
Telephone Button
Some commands enable programming of Sub-parameters to further refine Strata CIX settings. Internet or
Programming
Network IP addresses are entered using sub-parameter data. IP addresses are displayed as four three-
digit values, or Octets, separated by “periods” (e.g., 192.168.255.253). (If your programming telephone’s
LCD is only capable of displaying the IP information three digits, or one Octet, at a time, selecting FB01 in
Program 916 displays the first Octet, 192, on the LCD. To view or change the next Octet (in this example
168) in the IP Address, press the Speaker button. Pressing Speaker again, displays the following Octet (in
this example 255)).
The following is an example from Program 200, FB04. FB04 is broken down into three sub-parameters as
follows COS DAY1, COS DAY2 and COS NIGHT.
1. At the SELECT PARAM prompt, press FB04.
2. At the COS DAY1= prompt, enter a value from 1~32.
3. Press Speaker.
4. At the COS DAY2= prompt, enter a value from 1~32.
5. Press Speaker.
6. At the COS NIGHT= prompt, enter a value from 1~32.
7. Press Hold to submit.
8. Press another FBnn button to program more parameters
… or press Hold again to program a new DN.
Note To change one of the sub-parameters, you must proceed through all three sub-parameters before
pressing Hold. For example, to change the value of COS DAY1, you must change the COS DAY1
value, then press Speaker twice, and finally, press Hold.
Program Listings
This table is a list of programs found in this chapter.
Program
Program Name
Number
900 System Initialize
901 Display Version
902 Set Time and Date
903 Event Trace Control
904 ISDN Trace Location
905 All ISDN Trunk Trace
906 Event Trace Side Change
907 System Admin Log
908 Format/Unmount SmartMedia
909 MAC Address (System Serial Number)
910 Data Backup
911 Program Update
912 Make Busy Control
915 Regional Selection
916 IP Configuration
Telephone Button
Programming
These programs are organized based on functions versus program numbers.
System Initialize
This program enables you to reset hardware and initializes, or restores, programmed data.
Program Number(s): 900
Prerequisite Program: None
Reference: None
Access Sequence: Login to programming mode from your telephone button pad:
Hold Q#Q#1Q2Q3Q.
At the PASSWORD= prompt, enter your password and press Hold.
At the PROG= prompt enter 900 and press Hold.
Display Version
This program enables you to view current software versions for the Strata CIX system and installed
options.
• Active – As the name implies, this is the current active software operating the Strata CIX system.
• Standby – This is a software version released prior to the active version. It acts as a backup in the event
problems are experienced by the Active version.
Program Number(s): 901
Prerequisite Program: None
Reference: None
Access Sequence: Login to programming mode from your telephone button pad:
Hold Q#Q#1Q2Q3Q.
At the PASSWORD= prompt enter your password and press Hold.
At the PROG= prompt enter 901 and press Hold.
1. Press FB01 to view the current Strata CIX software version. Press the Scroll or Page key to move the
display left or right.
2. Press FB02 to view backup Strata CIX software version.
3. Press Hold, then # # Hold to return to the PROG= prompt.
4. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Telephone Button
The figure below is an example of the Strata CIX software version code.
Programming
Position 1 2 3 4 5 6 7
Version
A A 520 MTxxx Px Dxxx XSEM.00
Code
• Pos. 1 - Product ID – This is the first character in the version code string. N designates CIX670; S
designates CIX100, A designates CIX1200
• Pos. 2 - Country Code - 2 – “A” identifies the country (USA, Canada, Mexico).
• Pos. 3 - CIX Release Level – This string of numbers identifies the Strata CIX Release level
(NA101=R1.01, NA102=R1.02, NA103=R1.03, etc).
• Pos. 4 - CIX Software Version – This string of characters identifies the current software version. For
the example above, the software is called “M00XX, MA2XX, MA3XX, etc,” where XX is the version
number.
• Pos. 5 - IPL Version
• Pos. 6 - DTMF Version – This three character string identifies the existence of DTMF and ABR circuits
and the version. The “D” designation indicates that DTMF is being applied to the Strata CIX while “12”
indicates the DTMF version number. The CIX1200 DTMF version has 3 digits.
• Pos. 7 - Installed Equipment ID – There are five characters, each referencing a unique equipment
identification value assigned to hardware installed in your Strata CIX system. If the particular hardware
is not installed a “-” displays. The following are the equipment identifier designations.
• B – BBMS is installed (CIX1200 does not use this)
• X – BEXS is installed.
• S – BSIS is installed.
• E – The Ethernet is installed.
• M – The Modem is installed.
1. Press FB01 to enter current Strata CIX Date. See table above for format.
2. Press Hold to program.
3. Press FB02 to enter current Strata CIX time. See table above for format.
4. Press Hold to program.
5. Press Hold to submit, then # # Hold to return to the PROG= prompt.
6. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Telephone Button
Programming
FB Name FB Summary Value LCD Prompt
Trace State 01 Enter 1 or 2 to Start or Stop Message 1:Start 1:START
Trace. Stopping the trace outputs data to
2:Stop 2:STOP
the SmartMedia card. Wait for the
PROG= prompt on the LCD before
proceeding.
Before removing the SmartMedia card
run Program 908. See Format/Unmount
Secure Digital/SmartMedia on
page 13-14.
Trace Size 02 Set the trace data size. Toshiba 1~256 (in bytes) SIZE=
recommends leaving this parameter at
1 unit = 16 bytes
the default setting which provides
approximately 15 minutes of trace data. Default = 2
Trace 03 Trace data type to be stored. 1:Call Processing 1.CP
Category 2:Maint and Admin 2.M&A
3:Both of the above 3.CP+M&A
(default)
1. Press FB01 to enable Start or Stop trace. Use the number key pad to make your selection.
2. Press Hold.
Notes
• Start indicates the trace was previously started and is currently running.
• Stop indicates the trace is not running and all trace buffer data was transferred to the
SmartMedia.
3. Press FB02 to enter trace file size. To change the setting use the number Dial Pad.
4. Press Hold.
5. Press FB03 to set trace category. To view setting options, press the Scroll or Page button.
6. Press Hold twice to execute. Wait for the PROG= prompt to display before proceeding.
7. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Note When the CIX1200/CIX670 stops logging data, it automatically sends data to the SmartMedia card.
A new trace file is stored on SmartMedia under the Evnttrace directory. Run the Unmount command
(Program 908) before removing the SmartMedia card to ensure complete data transfer.
1. Press FB01 to run a LLCI Trace. Press the Scroll or Page button to view Non, Brief, or Detailed
options. Enter 1~3 to determine Trace Level.
2. Press FB02 and set CCL3 Trace Level. Press the Scroll or Page button to view Non, Brief, or Detailed
options. Enter 1~3 to determine Trace Level.
3. Press FB03 and set L2L3 Trace Level. Press the Scroll or Page button to view Non, Brief, or Detailed
options. Enter 1~3 to determine Trace Level.
4. Press FB04 and set STATE Trace Level. Press the Scroll or Page button to view Non, Brief, or Detailed
options. Enter 1~3 to determine Trace Level.
5. Press FB05 and set ERRORS Trace Level. Press the Scroll or Page button to view Non, Brief, or
Detailed options. Enter 1~3 to determine Trace Level.
6. Press FB06 and set L2 Trace Level. Press the Scroll or Page button to view Non, Brief, or Detailed
options. Enter 1~3 to determine Trace Level.
7. Press Hold to execute.
8. Press # # Hold to return to the PROG= prompt.
9. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Telephone Button
Program start/stop of packaged detailed collection of event trace functions. This program is only available
Programming
in the telephone button programming mode.
Program Number(s): 905
Prerequisite Program: Format/Unmount Secure Digital/SmartMedia on page 13-14, ISDN Trace Location
on page 13-11 and Event Trace Control on page 13-9
Reference: Install SmartMedia card
Access Sequence: Login to programming mode from your telephone button pad:
Hold Q#Q#1Q2Q3Q.
At the PASSWORD= prompt enter your password and press Hold.
At the PROG= prompt enter 905 and press Hold.
1. Press FB01. To run System Admin Log press 1 Hold (twice). You are sent to the PROG= prompt.
2. To Stop the log, press FB01 and press 2 on the dial pad.
3. Press Hold twice and wait for the PROG= prompt to appear before proceeding.
Note When the CIX1200/CIX670 stops logging data, it automatically sends data to the SmartMedia card.
Run the Unmount command (Program 908) before removing the Secure Digital or SmartMedia card
to ensure complete data transfer.
Telephone Button
FB Name FB Summary Value LCD Prompt
Programming
Control 01 Choose SmartMedia card formatting method: 1:Normal 1:NORMAL
Normal – creates any Strata CIX SmartMedia directory 2:Forced 2:FORCED
that does not exist already. Exiting directories are not 3:Unmount 3:UNMOUNT
overwritten by this procedure.
4:Transfer 4:TRANSFER
Forced – erases any existing directories and files. All
existing data is overwritten. See Strata CIX Secure Digital/
SmartMedia Directories below for more information.
Unmount – writes data into SmartMedia Card. Always run
unmount before removing the SmartMedia card to prevent
damage to the card.
Transfer – writes data from static RAM to SmartMedia
Card.
1. Press FB01 to enter parameter. Enter 1~4 as your command choice. Press the Scroll or Page button
to make your selection.
2. Press Hold to confirm and Hold again to execute.
3. Wait for the PROG= prompt to appear before proceeding.
4. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Running the Normal and Forced options of this program creates five directories on the SmartMedia card as
follows:
• Admlog – The Admlog folder saves
• Errlog – System error logs are saved into this folder.
• Evnttrce – Strata CIX eManager Event Trace files are saved into this folder.
• Progdata – Your Strata CIX programmed settings are all saved in this folder.
• Program – The operating software and default data of the Strata CIX is saved in this folder.
When a backup is performed, Strata CIX saves programmed data to the Progdata folder.
1. Press FB01 to view parameter. The MAC Address is view only and cannot be changed.
2. Press Hold (twice) to exit to the PROG= prompt.
3. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Data Backup
This program enables you to Back up system data to a SmartMedia card.
Program Number(s): 910
Prerequisite Program: “Format/Unmount Secure Digital/SmartMedia” on page 13-12 must be performed
before running this program.
Reference: None
Access Sequence: Login to programming mode from your telephone button pad:
Hold Q#Q#1Q2Q3Q.
At the PASSWORD= prompt enter your password and press Hold.
At the PROG= prompt enter 910 and press Hold.
1. Press FB01 to enter your Backup choice. Press the Scroll or Page button to view selection options.
2. Press 1. FB01 and FB04 should blink green.
3. Press Hold to execute. Press Hold again to Cancel. This program stops running if you exit
programming mode from your telephone.
Telephone Button
Programming
to be transferred.
2. Press FB03 to view the current file number that is being transferred.
3. The Backup is complete when FB04 blinks intermittently.
4. To verify success, push FB04. Your telephone LCD should indicate *1.ALL_OK.
5. Press # # Hold to exit.
Note Do not press the Hold button. Pressing the Hold button restarts the Backup procedure.
To Restore data from the SmartMedia card to Strata CIX, see “System Initialize” on page 13-5.
Program Update
This program enables you to update the Strata CIX programs.
Program Number(s): 911
Prerequisite Program: Format SmartMedia Card. Before running this program make sure the
SmartMedia card is properly formatted. See “Format/Unmount Secure Digital/
SmartMedia” on page 13-12 for more details.
Reference: None
Access Sequence: Login to programming mode from your telephone button pad:
Hold Q#Q#1Q2Q3Q.
At the PASSWORD= prompt enter your password and press Hold.
At the PROG= prompt enter 911 and press Hold.
1. Press FB01 to enter your Backup choice. Press the Scroll or Page button to view your selection
options.
2. Press 1. FB01 and FB04 should blink green.
3. Press Hold to execute. Press Hold again to Cancel. This program stops running if you exit
programming mode from your telephone.
1. Press FB01~FB10 to enter your Make Busy selection for the appropriate Slot in the Cabinet entered in
Access Sequence above.
Note The slot to which your programming phone is connected cannot be set to Make Busy.
Telephone Button
3. Press Hold again to return to CABINET= prompt.
Programming
4. Press # # Hold to return to the PROG= prompt.
5. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
Program Button LEDs
The LED blink pattern indicates the following:
• Red continuous blinking – PCB experienced a Make Busy status error.
• Red continuous illumination – PCB Make Busy Status mode is on.
• Green continuous blinking – PCB Make Busy Status mode is stand by.
• Green intermittent blinking – PCB Make Busy Status mode is idle.
Regional Selection
Set Operating region for your Strata CIX. This assignment sets built-in core LSI hardware parameters that
are not changeable with jumpers or switches. These parameters must be set unique for each country and
affect system operation.
Program Number(s): 915
Prerequisite Program: None
Reference: None
Access Sequence: Select Maintenance > Hardware Info. and Control > CIX Processor
IP Configuration
This program enables you to set up Network Communication Protocols.
Program Number(s): 916
Prerequisite Program: None
Reference: None
Access Sequence: Login to programming mode from your telephone button pad:
Hold Q#Q#1Q2Q3Q.
At the PASSWORD= prompt enter your password and press Hold.
At the PROG= prompt enter 916 and press Hold.
Notes
• The LCD only displays three of the twelve IP address digits at a time. Press the Speaker button to
view the remaining digits.
• The IP Address is the static IP address of the Strata CIX processor NIC/Ethernet connection only. The
PPP IP address for the Strata CIX processor modem is always 192.168.255.254 and cannot be
changed.
1. Press FB01 to view the current TCP/IP Address 1 (press FB02 to view the current Subnet Mask
Address 1, or press FB03 to view Default Gateway Address 1).
Press Hold.
2. Enter first IP Address Octet. To keep current setting go to Step 3.
3. Press Speaker button and enter second IP Address Octet. To keep current setting go to Step 4.
4. Press Speaker button and enter third IP Address Octet. To keep current setting go to Step 5.
5. Press Speaker button and enter fourth IP Address Octet. To keep current setting go to Step 6.
6. Press Hold.
7. Press FB02 to configure the remaining parameters.
8. Press Hold.
9. After all parameters are entered press Hold to submit the new settings.
10.You are automatically returned to the PROG= prompt.
11. Enter another program number to continue programming or press # # Hold again to exit programming
mode.
CAUTION! Release 4 will overwrite the default.dat file. This is different than previous Strata CIX/
CTX versions that will not overwrite an existing default.dat file.
Restore Feature
To restore files, you can only have one programming data file whose name is “*.dat” in the progdata folder
(shown in Case 1 below). You can name the file anything you want based on the rules given above. If there
are two or more “Programming data files” in the progdata folder, it cannot be used to restore files (shown in
Case 2 below).
CAUTION! Never use Restore (2). It is not valid for current versions of CIX software and could
result in corrupt databases and system mis-operation.
5. Press Hold. Backup for programmed data starts. The LED indicator FB04 consistently blinks green
during back up. After back up is complete, FB04 will flash inconsistently slower.
Restore
Restore is complete if the system accepts the password and enables you to enter programming mode.
4. Remove the SmartMedia card and restart the CIX again after restoring system data. This is necessary
to reset xIPU, Strata Net, Strata Net, ISDN and other advanced features.
Local Update
The following procedures are required for Local Update of all CIX systems.
CAUTION! Using the wrong file in either case will cause the Update to fail.
4. Verify the unzipped files or folders for Local Update of the Strata CIX100, CIX670and CIX1200 the file
name is the same “nhs.prg”.
The files can also be extracted to a temporary folder and then copied to the appropriate SmartMedia
PROGRAM folder or Strata eManager Upload folder. The extracted (decompressed) files will be
approximately 15MB.
Restore
Strata CIX200 Local Update
Strata CIX670 Local Update
Strata CIX1200 Local Update
CAUTION! This operation will take the system out of service for 10 minutes to an hour or more
depending on the CIX database.
1. Insert the SmartMedia card containing PROGRAM\nhs.prg file into the Strata CIX processor
SmartMedia socket.
2. From the programming telephone enter Program 911, and press Hold. Press FB01 and dial 1
(UPDATE) and then press Hold.
After a short pause the CIX will begin to upload the software from the SmartMedia card to the processor
flash RAM causing the following:
• If FB07-LED is flashing green, it indicates that the Update process is in progress.
• If FB07-LED is flashing red, it indicates an error. This could be caused by a corrupt or incorrect
nhs.prg file or a defective SmartMedia card. Make sure the file is a CIX100 nhs.prg file and not
CIX670 or CIX1200 file.
• You can now check the Update progress using FB02 (Total) and FB03 (Copied) to view data block
status. Periodically switch between FB02 and FB03 to view the data blocks.
• When all the data blocks are copied the CIX stops normal processing and all telephone LCDs go
blank.
• The processor Heartbeat LED is on steady red.
• The processor SmartMedia LED turns on flashing rapidly at first, then flashes slowly and finally
stops flashing.
• The above will last about five to 10 minutes.
• When the Update is complete the system begins to operate normally with default data.
3. Use Program 901 to check that the new software version of CIX software has been loaded. If you
cannot enter the Program Mode the new software may still be loading.
4. Remove the SmartMedia card (which contains PROGRAM/nhs.prg file) from the CIX processor.
Restore
Important! It is your responsibility to verify the system is working correctly after local Update is
complete.
3. Remove the formatted SmartMedia card from the CIX and install the SmartMedia card into a PC
SmartMedia reader/writer.
4. Copy the new Strata CIX software file named “nhs.prg” into SmartMedia card PROGRAM folder.
5. Create a SmartMedia Card Volume label “PRGUPDATE” on CIX Update SmartMedia card as shown:
• Select and right mouse click the appropriate SmartMedia drive, for example, drive E or G in some
computers.
• Click Properties.
• Under General tab, in the Label field enter label name (in this case PRGUPDATE).
6. Pull out the SmartMedia card and physically label it “CIX670, MXnnn, “CIX1200, MXnnn”” or whatever
software version you are updating to.
Note After completing Steps 1 and 2 above you should have two SmartMedia cards:
• One card containing the CIX backed up database file: PROGDATA\default.dat
• One card having the volume label “PRGUPDATE” and containing the CIX software Update file:
PROGRAM\nhs.prg
CAUTION! This operation will take the system out of service for 10 minutes to an hour or more
depending on the CIX database. Do not skip any steps or the Update will fail.
Notes
• If CLRREBOOT is activated without the Backup data SmartMedia card installed, the active and
standby software is swapped and the system default program data is restored.
• The Strata CIX processor heartbeat LED stops flashing and all telephones become inactive. After
a few minutes the Strata CIX initializes and starts up with new version of software as active and the
original software as standby, and then restores the backed up program data from the SmartMedia
card default.dat file (the processor SmartMedia LED flashes while it restores the program data to
the processor RAM).
• After CLRREBOOT has completed the new version of CIX System software will be active in Trial
mode.
• If system power is turned off/on while the Active side of flash memory is in the Trial mode, the
original software switches back to active and the new software will switch back to Standby. This is
to provide an automatic method of switching back to the original software version if the new
version is causing problems.
7. Confirm that the software is updated and the Backup data is restored by verifying/doing the following:
• Make sure the processor SmartMedia LED is off.
• Log in to programming mode from a digital telephone. If you cannot log in, it means the data restore
process is not completed.
• From the programming telephone, in Program 901 make sure that the new Strata CIX system
software version number is on the active side. FB01 shows the new system software version
number on the active side, and FB02 shows the original software version number on standby side.
8. Set the Active side of flash RAM from “Trial” to “Normal” as follows:
• From the programming telephone, enter Program 911 and press Hold. Press FB04 and dial 1
(NORMAL), then press Hold. The new software is on the active side running in Normal mode.
• If Strata CIX power is turned off/on before the Active side is switched to “Normal”, the Strata CIX will
automatically perform a CLRREBOOT and make the old software active.
Note The active side switches from “Trial” to “Normal” automatically after 24 hours if it is not done
manually using Program 911.
9. Remove the SmartMedia card and turn the power off for 5 seconds and then back on to reset BIPU-M,
BIPU-Q, QISG, ISDN and other advanced features.
10. Test the system to verify that the new software is running properly by checking dial tone, making
incoming and outgoing calls, internal and external calls and all other peripherals, such as voice mail,
etc., are working correctly.
11. Toshiba recommends that the SmartMedia card containing the customer data remains installed on the
CIX processor. This enables you to make and backup changes using Network eManager remotely.
Important! It is your responsibility to verify the system is working correctly after local Update is
complete.
Update Process
The following procedure details the process.
• Download the Update software
• Backup the Strata CIX system database
• Upload the update software
4
4
Note Calls will drop during the database restore process. Depending on system size this may that several
minutes.
10. When the Connect to Client screen appears; Wait until the telephones connected to the system reset
(this may take approximately 30 minutes).
11. Connect to the system to verify the equipment version.
2. Backup the system database to the on-board SM. The backup will be the DEFAULT.DAT file in the
PROGDATA file on the SM card.
3. To copy the DEFAULT.DAT file from SM to a file on your PC select the PROGDATA Media Card Folder
on the left side of the screen. Highlight the DEFAULT.DAT file then, click on the Download button.
This appendix contains guides to setup and program specific applications such as Voice Mail, IP
Telephony, StrataNet and others.
Analog Ports
1. Program 100 Card Slot Assignment. Assign the PCB for voice mail ports (RSTU).
2. Program 200 Station Data. Verify fields 01~04.
• field 03 Circuit Type – Assigns voice mail to be assigned to PDNs associated with voice mail RSTU
circuits.
• field 15 Display DN – DN to be displayed and assigned to hunt group. Manually assign DNs and
equipment.
3. Program 209 Station Hunting Group. Voice mail group is determined by the hunt group.
4. Program 218 Station Hunt Group Assignment.
5. Program 579 System Voice Mail Data. Complete, fields 01~17.
Notes
• 10 - Central VM Callback – Enter the node ID and hunt group for voice mail. Used for centralized voice
mail SMDI only.
• DTMF – Message Waiting Call Back DN across Strata Net TIE lines. DTMF integration uses the
number that displays in Program 200, field 15.
6. Program 580 Voice Mail Port Data. This is the collection of all ports.
7. Program 803 IO Logical Device Assignment. You can add members to the hunt group. Assign RS-232
port for SMDI.
Note System only provides Code 300 for SMDI. Code 301 is not supported.
8. Program 804 BSIS RS-232 Serial Port setup.
9. Program 309 Direct Inward Dialing.
• field 11 - DID/DNIS No. Code
• field 15 - VM Application Digits
10.Program 318 DID Intercept Assignment.
• field - 11 DID/DNIS No. VMID
• field - 15 DID/DNIS No. DTMF VMID
Digital Ports
1. Program the following initial settings:
• Program 100 – Set cabinet slot PCB type to “BDKU/BDKS or BWDKU 16 DKTs without Spkr OCA”.
• Program 200 (Basic tab) – Assign stations to the slot and assign as voice mail. For example,
200~215 (for 16 ports). Set field 15 - Display DN as the pilot number of the voice mail hunt group.
This value should be the same as field 04 - Number to Display in Program 209.
• Program 204 (DKT tab) – Change station’s field 05 to Tone First, 21- Adapter: BPCI, 19 -
Continuous DTMF: Not Continuous. Copy the changes to all voice mail stations.
2. Install and program serial card BSIS in the Strata CIX.
Note CIX Proprietary Integration is required for the iES16 or iES32. A BSIS card must be installed in the
Strata CIX.
3. Install a serial cable between the BSIS card and the Stratagy (see CIX wiring diagrams in the Strata CIX
and MAS Installation and Maintenance Manual, Peripheral Installation chapter).
4. Program 803 - Specify CIX BSIS output port # and set the port type to be “300 SMDI #0” and “RS-232”.
5. Program 804 - Set the port attributes to:
• field 01 - Baud rate: 9600
• field 02 - Parity: none
• field 03 - Data Bits: 8
• field 04 - Flow control: 1
• field 05 - Wait timer: 0
6. Program 579 - System Voice Mail Data. Complete fields 01~17.
7. Program 580 – Set all CIX voice mail ports as SMDI integration.
8. Program Station Hunting Programs 209 and 218
Step 1: Set up Station Message Desk Interface (SMDI) for Local and Remote CIX
1. Select System > I/O Device, IO Logical Device tab.
2. Enter/Select the following:
• field 00 Logical Device No. = select 300 SMDI #0.
• field 01 Device Connection = LAN.
• Port Index No. = 1~9.
3. Click LAN Device tab -Program 801 - enter the LAN data:
• field 00 LAN Port Index No. = 1~9
• field 01 Protocol = TCP
• field 02 Application Type = Client
• field 03 Data Flow = Asynchronization
• field 04 Server Port No. = 0 (default)
Programs Description
Card Assignment
Program 100
RPTU and RBSU S/T Interface with each two TIE’s
System Data
Program 105
Field 21=RPTU card slot
Incoming Line Groups
Program 304
ILG=n, Field 01=ISDN, Field 02=CO, Field 03=DID, Field 04=Standard
Outgoing Line Groups
Program 306
OLG=n, Field 01=ISDN, Field 02=CO/DID, Field 03=Standard
Direct Inward Dialing
Program 309 ILG=n, Field 01=nxxx, Fields 05 through 10=Dialing Digits Type with Destination
Digits
PRI Trunks
Channel Group=n, Field 01=Equip Nos, Field 02=Nat’l ISDN, Field 03=n, Field
Program 302
04=n, Field 07=n, Field 08=Check, Field 09=Check, Field11=Check,
Field12=Check, Field 19=Check
“B” Channels
Program 320
Field 00=Equip Nos, Field 01 through 23=Check
ISDN BRI Station
Prime DN=nnnn, Field 01=Equip No., Field 02=n, Field 03=Nat’l ISDN, Field
Program 202 04=Point to Multi-Point, Field 13=Check, Field 14=Check
Note Field 02 must be a different channel group for each BRI station and cannot
conflict with PRI channel group.
Important!
• When setting voice packet configuration tables on a Strata Net IP network the packet table settings
for each node on an end-to-end connection must be the same.
• Whenever voice packet configuration table changes are made for IP telephones on Strata Net IP
nodes Toshiba recommends pressing the RESET button on the BIPU to ensure the changes take
effect.
Voice Packet Configuration Parameters defaults:
• field 01 - Voice Packet Transmission Interval – 20 msec
• field 02 - Jitter buffer type – adaptive
• field 03 - Jitter buffer length – 100 (smooth out packet playback)
• field 08 - Maximum acceptable delay – 20
• field 07 - Packet loss threshold – 5
• field 13 - Packet loss ratio – 5
• field 10 - Measurement period – 100
• IF set to “DSCP”
Set field 06 DSCP from 1~64, Basic setting should be one of the following:
0 = Best effort, The default setting for most IP traffic.
24 = Assured flow (AF) or Controlled Load, intended to classify streaming traffic.
40 = Expedited Flow (EF) or Guaranteed, intended to classify high priority traffic. Used by VoIP
gateways to mark VoIP traffic.
Networking
Strata CIX enables networking of resources using Strata Net Private Networking. Read the following
discussion through before programming Strata CIX networking features.
QSIG
Toshiba has adopted QSIG as the basis for Strata Net. QSIG is an open, international standard for
networking PBXs. It was begun in 1994 with a memo of understanding between twelve leading PBX
manufacturers. The QSIG Handbook can be found on the web at http://www.QSIG.ie/. The standards were
developed and are maintained by the European Computer Manufacturers Association (ECMA), an
international, Europe-based industry association founded in 1961 and dedicated to the standardization of
information and communication systems. ECMA may be found on the web at
http://www.ecma-international.org.
QSIG is an intelligent and powerful signaling system, providing great flexibility in terms of network
architecture. Any network node can establish routes to 128 other nodes and segmented networks can
grow beyond that. New nodes can be added to the network as business needs dictate. The use of QSIG
does not impose the use of a specific network topology and it can be used with any network configuration:
meshed, star, main and satellite, etc.
Toshiba, like most of its competitors, has chosen to implement QSIG over Primary Rate Interface. Strata
Net supports QSIG Basic Call Control that allows it to interoperate with other PBXs that conform to the
QSIG standard.
Node ID
The basic logical element in Strata Net routing is the node ID. It functions similarly to the address in a
packet data network. As a call is routed through the network, each node examines the leading received
digits for a node ID defined in its flexible numbering plan. After first discerning a node ID, the Strata CIX
then determines whether the node ID is for itself or for a remote node. If it is a remote node ID, the call
goes through a routing process that selects an OLG, manipulates the digits and sends the call to the next
node in the network. If the call contains the local node ID, the Strata CIX manipulates the number
according to the overlap code and delivers the call to a local station, trunk or feature.
The node ID is one to six digits long. The Strata CIX knows that a node ID to which an overlap code has
been assigned is for the local node and that all others are for the remote nodes.
Strata Net bases its routing decisions exclusively on the node ID and makes no attempt to analyze or
restrict the remaining dialed digits. These remaining digits are not processed until delivered to the
destination Strata Net node. This provides a simple, powerful tool because the programmer does not need
to consider local conditions in transit nodes and does not need to fear interference with the call regardless
of the path it takes through the network.
two elements may overlap. In the event of an overlap, an overlap code identifies the digits to be substituted
for the received node ID.
The node ID allows a call to route through multiple Strata Net nodes until its destination node recognizes it
as a local call. Local node IDs are programmed using Prog 656 Node ID. Remote node IDs are
programmed in Prog 651 Network Routing Plan Analysis to define the appropriate outgoing route to the
desired destination. Digits received after the node ID are passed on to the distant node without analysis.
One node may have up to four node IDs. A unique overlap code is programmed for each node ID. The
overlap code allows the programmer to control the number of digits to be dialed for network calls and to
create a coordinated dialing scheme across the network. If the network DN is to be a simple concatenation
with no overlap, the overlap code field is left blank. All node IDs, local and remote, must be defined as such
in the flexible numbering plan.
The following are examples of linked and overlapped node IDs.
Linked:
• Node ID = 789
• Extension = 2345
• Overlap Code = BLANK
• Network DN = 7892345
Overlapped:
• Node ID = 789
• Network DN = 789345
• Overlap Code = 2
• Local Extension = 2345
This simple, powerful, logical tool will support large, complex networks. It is the means by which a
coordinated numbering plan can be established across all Strata Net nodes including existing systems with
established numbering plans.
Digit Manipulation
Digit Manipulation is the term for the altering of an original string of dialed digits in order to re-route a call or
connect it to a specific service. Digit Manipulation is usually applied to the leading digits in the string which
appear left-most in written form. Strata Net uses two forms of manipulation: overlap codes, described
above for inbound calls, and network digit modification tables for outbound calls. The network digit
modification tables contain up to 64 treatments in each of which as many as 10 leading digits may be
deleted and as many as 23 leading digits substituted. These 64 treatments may be applied to any of 64
route definitions.
Path Replacement
Known also as Route Optimization and Release Link, Path Replacement makes the most efficient use of
talk paths between network nodes. For example, if a series of transfers around the network results in a
conversation between two stations in the same node, all of the tie line circuits are released and a simple
station-to-station call is established in the one node. This efficiency reduces the number of facilities to be
provided and improves transmission quality by minimizing the number of links over which loss could occur.
Path Replacement applies to:
• Call Transfer
• Ring Transfer
• Station Call Forward
• System Call Forward
DN3000
The record in node #3 will include the Network DN of the calling station, the dialed digits and the OLG
number and Channel Group number used to access node #2. The record in node #1 will include the ILG
number and Channel Group number of the Strata Net trunk on which the call was received and the PSTN
trunk to which it was connected. The record format and conditions are the same as for a single node
system using the new format adopted for Strata CIX.
Station-to-station calls across Strata Net are considered internal calls and do not generate SMDR records
in any nodes. Abandoned Call SMDR records are only generated for incoming calls over local trunks.
Unforced account codes are generated from the node in which they originated. Forced account codes are
included in the records of the node that required them. Similarly, the node which provides DISA services is
responsible for checking the DISA Security code and for generating the SMDR record. The remote node
and the transit node will not generate the SMDR record.
Plowable buffers are usually attached to each network node and polled by a central call accounting
system. If the buffer is not available, the Strata CIX will buffer records as shown in the table below.
Equipment numbers, time stamps and call type designations assist the call accounting system in
associating records for the same call from different nodes.
Networking Multiple Voice Mail Systems – Refer to “Networking Multiple Voice Mail Systems” on page A-3.
Centralized Attendant
It is possible for one attendant to serve an entire Strata Net. Station users anywhere in the network can
simply dial 0 to reach the centralized attendant. Calls to the attendant are identified with calling number
and name. Incoming trunk calls to any node in the network can be routed to one attendant and then
extended anywhere in the network.
Note The Node ID must be independent of the Station DNs for Network BLF to work.
Important! See steps for programming Network BLF from Strata eManager and CIX attendant console
on the following pages.
Step 1: Program Network BLF from Network eManager for CIX Attendant Console
Perform the all of the following steps on the local CIX first, then repeat them on each of the remote CIXs.
1. Create the Node ID in “102 Flexible Access Codes” on page 4-3.
Note If you have already created the node ID using Strata Net, skip Step 1 and go to the next step.
2. Set up the IP address of the primary CIX using Program “916 IP Configuration” on page 10-10.
3. In Network eManager, select Strata Net > Node ID to set the primary node ID. Refer to “656 Node ID
Assignment” on page 9-33.
4. Select System > I/O Device. Refer to Program “803 Application Port Assignments” on page 4-36.
• field 00 Logical Device No. = 400 (BLF)
• field 01 Device Connection = LAN
• Port Index No. = 11
5. Define the LAN Device port number (11 in the example above). Select System > I/O Device and select
the LAN Device tab. Refer to “801 Network Jack LAN Device Assignment” on page 4-39. Make the
following selections:
• 00 LAN Port No. = 11
• 01 Protocol = TCP
• 02 Application Type = Server
• 03 Data Flow = Asynchronization
• 04 Server Port No. = 6000
• 05 Client IP 1-4 No. = Default
• 06 Client Port No. = Default
Important! See steps for programming Network BLF from Strata eManager on the following pages.
Network DSS
When you set up Network DSS, you assign the DSS numbers in the primary CIX first. Then, once you
network the remote CIXs, they will use the DSS numbers set in the primary CIX.
An example of how to set up Network DSS is shown in Figure 5. In this example, if CIX670-1 is the
primary/host site, then CIX670-2 and CIX100 become remote sites.
• Digital PAD • DR
Circuits
Two Strata Net nodes are connected to each other by a full or fractional DS1. The Strata Net basic call
convention will select one DS0 to act as the “D” channel and the remainder as “B” channels. This allows
the interconnecting DS1(T-1) to act as a Primary Rate Interface. The appropriate command set is in new
firmware on the card to allow Strata CIX for signal according to CPE-to-CPE rules which differ from CPE-
to-PSTN rules. Fractional DS1s may consist of 8, 12 or 16 channels including the “D” channel.
The most common type of interconnection is a leased DS-1 from a Common Carrier such as the primary
telephone company or long distance provider. DS1s may also be created across fiber optics, Frame Relay
equipment, IP networks or other transport media using dealer-supplied equipment as long as they conform
to the following specifications.
• 1.544 MBPS
• B8ZS
• ESF
Nodes may also be connected directly over two copper pairs to a maximum distance of 738 feet. See the
Strata CIX Installation and Maintenance Manual for pin configurations and other details.
Important! These PAD values in steps 11 and 12 must be set properly to avoid low volume levels.
Important! Stations in different nodes that will maintain tandem connections must have tandem
connection enabled in their class of service.
Example
To program the configuration in the above figure using programs 671 and 672
The steps below show you how to setup Node 11 to route to remote Nodes 12 and 13.
1. With Network eManager connected to Node 11, go to Program 672 (Strata Net > Network Over IP,
Detail Info tab).
2. Create Node 12 and verify all parameters are set to defaults.
3. Create Node 13 and verify all parameters are set to defaults.
4. With Network eManager connected to Node 11, go to Program 671 (Strata Net > Network Over IP, IP
Route tab). The IP addresses of BIPU-Qs connected to Node 11 are set in this program.
5. Select Node 12 and enter its BIPU-Q IP address (192.168.12.101) into IP Address Route 1.
6. Select Node 13 and enter its BIPU-Q IP address (192.168.13.102) into IP Address Route 2.
Notes
• The IP addresses used in this example are only examples, check with the facility network
administrator for the IP addresses that should be used in your installation.
• If a remote node has more than one BIPU-Q installed, its IP address would be entered in Route 2.
A maximum of six remote BIPU-Qs can be assigned in each remote node. Route 1 will be used
until all channels are busy, or not working, in which case Routes 2~6 will be used sequentially.
7. Repeat Steps 1~6 with Network eManager connected to Node 12 to set up Remote Nodes 11 and 13.
8. Repeat Steps 1~6 with Network eManager connected to Node 13 to set up Remote Nodes 11 and
12.StrataNet IP Port Ranges
The following ports must be enabled on all routers that pass StrataNet packets.
Protocol
Function Ports Type
Name
Connection Request StrataNet 4029 TCP
Call Control Channel StrataNet 4096 - 8191 TCP
Media Channel RTP, RTCP 16384 - 24575 UDP
Program 100 System > Card Assignment — Assign the L/M/G-IPU card.
Program 161 IP-Telephony > L/M/G IPU Configuration — Assign the MIPU/GIPU/LIPU IP Address,
subnet mask and gateway.
Program 304 Trunk > ILG — Program a new Incoming Trunk Group.
Program 325 Trunk > Full IP Strata Net — Program an Strata Net IP span.
Program 107 System > PAD Table — Assign PAD levels to PAD group 1.
Program 108 System > PAD Table — Assign IP channel group to PAD group.
Program 102 System > Flexible Access Codes — Program new Node ID Code.
Program 656 Strata Net > Node ID — Assign local network node ID.
Program 655 Strata Net > Route Choice > Private Network Digit Modification Table Assignment —
Assign digit modification to table.
Program 654 Strata Net > Route Choice > Private Network Route Definition Table Assignment
Program 653 Strata Net > Route Choice > Private Network Route Choice Table Assignment
Program 672 Strata Net > Network Over IP > Detail Info Tab - Assign Prvt Network Node ID
Assignments
Program 671 Strata Net > Network Over IP > IP Route - IP Address Convert Table Assignments
CAUTION! Do not unplug the xIPU, press the xIPU reset button, or turn off the CIX power during
the xIPU program update process. Any of these operations will damage the xIPU
kernel software and require the xIPU software restoration process to enable the xIPU
to function. Restoration can only be done at a Toshiba TSD repair facility.
CAUTION! Be sure that you are loading the update firmware to the correct device. Incorrect
firmware can cause the device to be inoperable. For example, BIPU firmware loaded
onto an MIPU, GIPU, or LIPU will cause the MIPU/GIPU/LIPU card to stop functioning.
This caution also applies to IP telephones. For example, loading IPT2000 firmware to
an IPT2008 will cause the IPT2008 to stop functioning. Restoration can only be done
at a Toshiba TSD repair facility.
xIPU Update
CAUTION! Do not unplug the xIPU, press the xIPU reset button, or turn off the CIX power during
the xIPU program update process. Any of these operations will damage the xIPU
kernel software and require the xIPU software restoration process to enable the xIPU
to function. Restoration can only be done at a Toshiba TSD repair facility.
Important! Complete all Prerequisites shown above before you do the following.
4. Select Maintenance > SM/SD Card to Make sure the xIPUXXX file is stored on the SD/SM card under
the PROGRAM directory.
Important! The xIPU must be installed in the system, configured, and connected to the network. The
xIPUs and IP telephones will automatically be disabled while Update takes place and return
to the idle state when Update is complete.
IP Telephone Update
Important! Complete all “Prerequisites” on page B-3 before you do the following.
CAUTION! Be sure that you are loading the update firmware to the correct device. Incorrect
firmware can cause the device to be inoperable. For example, BIPU firmware loaded
onto an LIPU will cause the LIPU card to stop functioning. This caution also applies to
IPTs. For example, loading IPT2000 firmware to an IPT2008 will cause the IPT2008 to
stop functioning. Restoration can only be done at a Toshiba TSD repair facility.
Notes
• It can take from 30 seconds up to two minutes to update the IP telephones.
• If an error occurs, recheck file names, locations, etc., then try again.
Note The Network eManager PC cannot be connected directly to the CIX processor network jack - all
connections must be through the network.
CAUTION! Do not unplug the xIPU, press the xIPU reset button or turn off the CIX power during
the xIPU program update process. Any of these operations will damage the xIPU
kernel software and require the xIPU software restoration process to allow the xIPU to
function.
CAUTION! Be sure that you are loading the update firmware to the correct device. Incorrect
firmware can cause the device to be inoperable. For example, BIPU firmware loaded
onto an LIPU will cause the LIPU card to stop functioning. This caution also applies to
IPTs. Restoration can only be done at a Toshiba TSD repair facility.
Note The Network eManager PC cannot be connected directly to the CIX processor network jack - all
connections must be through the network.
xIPU Update
Important! Complete all “Prerequisites” on page B-6 before you do the following.
IP Telephone Update
Important! Complete all “Prerequisites” on page B-6 before you do the following. Refer to the Cautions
on Page B-1.
Store the IP update files on the external ftp sever
1. Create an ftp directory and name it CTXIPUPDATE
2. Copy the IP5 or DIP update files to the CTXIPUPDATE directory (XXX is the IPT firmware version
level).
From the Network eManager PC perform the update
Important! The xIPUs and IP telephones will automatically be disabled while Update takes place and
return to the idle state when Update is complete (if they were in the idle state when the
Update was started).
1. Select Maintenance > IP Firmware Update > IPT_L/M/G Update.
2. Select the IP PDN to be updated.
3. Enter the external server ftp user login Name and Password.
4. Enter the IP address external ftp server.
Using the Windows XP or 2000 professional installation CR-ROM, install the FTP Service on the
Network eManager PC. To verify FTP Service is installed, it should be located under: Control Panel >
Administrative Tools > Internet Information Services (IIS).
2. Go to CTXIpScripts and run “CreateFTPdir.” This creates a virtual directory.
Download the IP Firmware files and store them on the Network eManager PC
1. Download the appropriate firmware update files from TSD FYI, click Technical Services > Software
(Strata Systems) > CTX IP Firmware.
2. Copy the firmware update files to the CTXIPUPDATE folder on the eManager PC
(C:\ctx\eManager\CTXIPUPDATE\. These files will be accessed during the IP update processes.
Notes
• Make sure the Network eManager PC is not connected directly to the CIX processor network jack (see
the figure below).
Make all connections through the network (see the figure below).
• Make sure the IP Telephones have the same subnet address as the CIX and Network eManager - both
must be in the same domain.
CAUTION! Do not unplug the xIPU, press the xIPU reset button or turn off the CIX power during
the xIPU program update process. Any of these operations will damage the xIPU
kernel software and require the BIPU software restoration process to allow the xIPU to
function.
Copy the xIPUXXX file into the Network eManager PC CTXIPUPDATE directory.
Notes
• The directory location should be C:\Ctx\WinAdmin\CTXIPUPDATE. The drive letter must be
the drive on which Network eManager is installed.
• (XXX in the xIPU file name is the xIPU firmware version level).
From the Network eManager PC perform the xIPU update
Important! The xIPUs and IP telephones will automatically be disabled while Update takes place and
return to the idle state when Update is complete (if they were in the idle state when the
Update was started).
1. Select Maintenance > IP Firmware Update > L/M/G/B IPU Update.
2. Select the xIPU card slot(s).
3. Select Local eManager (radio button).
4. Enter the Windows User login Name and Password.
Note If in doubt, create a new Window logon User Name and password and use it in Step 5.
Note It can take 30 seconds to 2 minutes to update the IP telephone. If an error occurs, recheck file
names, locations etc. and try again.
.
7. Select IP-Telephony > IPT Data, field 09 to check the IP telephone version number to verify that all IP
telephones have been updated properly.
Note The Network eManager PC cannot be connected directly to the CIX processor network jack. All
connections must be through the network.
A D
Index
account codes, 9-28 data backup, 14-1, 14-4
ACD Data Import / Export, 2-49
Dongle, 3-37 DID/DNIS Assignments, 2-49
advisory message default code table, 4-42 Network Calling Number Upload, 2-60
Alarm Control, 10-17 date adjust code, 4-7
attendant, 6-27 default feature access codes, 1-11
auto-programming to start-up, 1-1 destination
DR screening, 9-24
B restriction, 9-27
backup, 14-1, 14-4 restriction - DRL, 9-26
BIOU, 1-2 restriction overview, 9-6
BLF restriction/least cost routing, 9-6
attendant console, A-14 device table, 4-38
Digital Telephones, A-15 dial number plan, 4-2
network, A-13 Dial-up connection, 2-62
DID, 5-16
C digit manipulation, A-9
call control, 6-26 directory number, 6-26
call forward, 6-26 directory number sub-parameters, 6-29
activation, 6-43 DIT, 5-14
no answer timer, 4-12 door lock, 6-26
override, 4-9 DR guide page, 9-10
call pickup, 6-26, 6-41 DR Class of Service Setup, 9-11
caller ID, 5-11 DR Dialing Setup, 9-10
CIX DR Digit Table Setup, 9-10
processor NIC interface TCP/IP, 1-9 DSS - network, A-17
program for the first time, 1-11 DTMF version, 13-7
release level, 13-7
system requirements, 1-11 E
CIX Sysem Licenses, 3-26 emergency call destination assignment, 7-3
CO line, 1-3, 6-26 error log, 11-1
CO lines sub-parameters, 6-29 event trace control, 11-2
community name, 10-12 event trace side change, 13-11
component status/control, 11-4 external devices, 9-47
copy, 6-26
country code, 13-7 F
credit card calling, 9-10 FB00 parameters, 13-3
cross copy, 6-26~6-27 feature button pattern assignments
10 button table, 6-23
14 button table, 6-24
L P
LCR PAD
Assignment, 9-16 group device types, 4-31
Dialing Setup, 9-14 park page, 6-26
Guide Page, 9-13 pickup group, 6-41
Route Plan Setup, 9-14 private route
screening, 9-24 choice definition, 9-35
time zones, 9-23 Processors, i-ix
License product ID, 13-7
Activate, 10-15 programming
Control, 10-14 numerical listing, 13-4
Information, 10-15 parameters, 13-2
Issue, 10-14 sub-parameters, 13-3
Licenses Programs
ACD Dongle, 3-20, 3-37 100 card slot assignment, 4-1
CIX System, 3-26 102 flexible access codes, 4-3, 9-14
Code Generation, 3-2 102 flexible numbering plan, 4-4
Display Screen, 3-50 103 class of service, 4-9, 9-11, 9-15
MAS, 3-10, 3-29 104 system timers, 4-12
System, MAS, ACD, 3-1 105 system data, 4-15, 9-11
106 day/night mode of week mapping, 4-26
M 107 PAD table assignment, 4-29
MAC address, 13-13 108 PAD group assignment, 4-31
maintenance, 11-1 109 music on hold, 4-34
error log, 11-1 110 password assignment, 4-33
111 destination restriction level, 9-10, 9-27 327 SIP trunk service kind assign, 5-50
112 day/night mode calendar, 4-25 328 SIP trunk service assign, 5-55
113 day/night mode daily schedule, 4-27 329 SIP URI Assignment, 5-56
114 PAD conference table assignment, 4-32 400 emergency call destination assignment, 7-3
115 advisory messages, 4-42 404 attendant group assignment, 7-1
116 data initialize, 4-43 500/504 system call forward assign, 4-21
117 public dial plan digit analysis, 4-8, 9-10, 9-14 501 system speed dial assignment, 4-23
120 tenant data assignment, 4-44, 10-19 502 terminal paging group assignment, 6-39
121 automatic day light savings time change, 10-4 503 paging devices group assignment, 9-53
150 system IP data assignment, 8-6 506 verified account codes, 9-30
151 BIPU configuration, 8-10 507, 573 door phone assignment, 9-47
152 voice packet config table assign, 8-11 508 door lock control assignment, 9-50
161 LIPU configuration, 8-13 509 DR override by system speed dial, 9-11, 9-31
Index
200 station data, 5-46, 8-6, 8-17, 9-11, 9-15 510 COS override assignment, 9-11, 9-32
200, 201, 203 station data, 6-1 512 SMDR for system assignment, 9-43
202 ISDN BRI station, 6-48 513 SMDR for ILG assignment, 9-44
204 DKT parameters, 6-16 514 SMDR for OLG assignment, 9-45
205 DKT feature keys, 6-26 515 view BIOU control relay assignment, 9-52
206 phantom DN, 6-33 516 station speed dial, 6-46
208 timer, station, 6-31 517 multiple call group, 6-44
209 station hunting groups, 6-35 518 multiple calling members assignment, 6-45
210 group call pickup, 6-41 520 LCR local route plan assignment, 9-16
213 ADM feature keys, 6-26 520 LCR local route plan assignments, 9-14
214 DSS console assignment, 6-25 521 LCR route plan digit analysis assign, 9-14,
215 DSS feature keys, 6-26 9-17
216 emergency ringdown assignment, 6-32 522 LCR exception number route plan, 9-14, 9-18
217 ISDN station data, 6-52 523 LCR route plan schedule assign, 9-14, 9-21
218 station hunt group assignment, 6-37 524 route table to route def assign, 9-14, 9-19
219 network DSS notify data delete, 9-39 525 LCR route definition assignment, 9-14, 9-20
250 station IP data assignment, 8-17 526 modified digits table assignment, 9-14, 9-20
260 full IP station assignment, 8-21 527 LCR holiday table assignment, 9-15, 9-23
300, 301 trunk assignment, 5-7 528 LCR days of the week assignments, 9-15
302, 303 PRI and IP QSIG, 5-30 528 LCR public day of week mapping table, 9-22
304 incoming line group assignment, 5-2 529 LCR route plan time zone assign, 9-15, 9-23
304, 305 incoming line group assignment, 5-1 530 DR LCR screen table assign, 9-10, 9-14, 9-24
306 outgoing line group assignment, 9-11 531 DR screening table for OLG, 9-10, 9-25
306, 307 outgoing line group assignment, 5-5 532 DR table allow/deny definition, 9-10, 9-26
308 trunk timer, 5-12 533 DR level table assignment, 9-10, 9-26
309, 312 direct inward dialing, 5-16 534 DR level exception table assignment, 9-10
310 DIT assignment, 5-14 534 DRL exception table assignment, 9-27
311 DISA security codes, 5-22 540, 541 pilot DN assignment, 9-1
313 caller ID, 5-11 550 Enhanced 911 Emergency Call Group, 9-54
315 T1 trunk card, 5-24 570 account code digit length, 9-29
316 shared D channel, 5-39 571 exception numbers-forced account code, 9-30
317 ISDN BRI trunk, 5-26 576 door phone night ring over external page, 9-49
318 DID intercept assignment, 5-19 577 caller history, 9-46
319 intercept treatment, 5-23 579 system voice mail data, 9-3
320 B channel, 5-37 580 voice mail port data, 9-5
321 calling number identification, 5-41 650 behind centrex assignment, 9-10, 9-46
322 called number table, 5-42 651 private route plan analysis table assign, 9-34
323 CBC service, 5-35 653 private route choice table assignment, 9-35
324 CBC time zones, 5-37 654 private route definition table assignment, 9-35
325 strata net IP trunk assignment, 5-47 655 private digit modification table assign, 9-36
326 SIP trunk assignment, 5-49 656 node ID assignment, 9-33
U
Update
CIX SmartMedia card - xIPU, IP tel., B-3
CIX100, CIX200, CIX670, CIX1200, 14-7
external FTP server - xIPU, IP tel., B-6
FTP directory, B-8
local update, 14-5
program update, 13-15
Remote for R4, 10-8
Index
remote update, 10-8
Update from R3 to R5 (or later)
Local PC, 14-14
SD/SM Cards, 14-14
V
version code, 13-7
voice mail, 6-26, A-1
voice mail call monitor, 4-7
X
xIPU program update, 8-33