Manual Mercusys Ac12g
Manual Mercusys Ac12g
www.bztech.com.br
AC12 AC1200 Dual Band Wireless Router
REV1.0.0
1910080031
http://www.mercusys.com
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
RF Exposure Information
This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of
the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Safety Information
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and
voiding the limited warranty. If you need service, please contact us.
Adapter shall be installed near the equipment and shall be easily accessible.
Use only power supplies which are provided by manufacturer and in the original
packing of this product. If you have any questions, please don't hesitate to contact us.
AT BE BG CH CY CZ DE DK
EE ES FI FR GB GR HR HU
IE IS IT LI LT LU LV MT
NL NO PL PT RO SE SI SK
Symbol Explanation
DC voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.
DECLARATION OF CONFORMITY
For the following equipment:
Product Description: AC1200 Dual Band Wireless Router
Model No.: AC12
Trademark: MERCUSYS
We declare under our own responsibility that the above products satisfy all the technical
regulations applicable to the product within the scope of Council Directives:
Directive 1999/5/EC, Directive 2014/30/EU, Directive 2014/35/EU, Directive 2011/65/EU,
Directive 2009/125/EC
The above product is in conformity with the following standards or other normative documents:
EN 300328 V1.9.1
EN 301893 V1.8.1
EN 301489-1 V1.9.2 & EN 301489-17 V2.2.1
EN 55022: 2010+AC: 2011
EN 55024: 2010
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 +A2: 2013
EN 50385: 2002
EN 50581: 2012
(EC) No 278/2009
(EC) No 1275/2008
(EU) No 801/2013
Huang Jing
Regulatory Compliance Manager
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Conventions
The router or AC12, or device mentioned in this User Guide stands for AC1200 Dual Band
Wireless Router without any explanations.
Parameters provided in the pictures are just references for setting up the product, which may
differ from the actual situation.
More Info
Specifications and the latest software can be found at the product page at the official website
http://www.mercusys.com.
The Quick Installation Guide can be found where you find this guide or inside the package of the
router.
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Chapter 1. Introduction
The router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP. Powered by 2x2
MIMO technology, the router delivers exceptional range and speed, which can fully meet the need
of Small Office/Home Office (SOHO) networks and the users demanding higher networking
performance.
The router’s LEDs are located on the front panel (View from left to right).
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The following parts are located on the rear panel (View from left to right).
Item Description
1-4(LAN) These ports connect the router to the local PC(s).
WAN This port is where you will connect the DSL/cable Modem, or Ethernet.
The power socket is where you will connect the power adapter. Please
Power
use the power adapter provided with this router.
Press and hold this button for approximately 8 seconds to reset the
Reset
router.
Wireless antenna To receive and transmit the wireless data.
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One DSL/Cable Modem that has an RJ45 connector (which is not necessary if the router is
connected directly to the Ethernet.)
PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors
Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari
Place the router in a well-ventilated place far from any heater or heating vent
If your Internet connection is through an Ethernet cable from the wall instead of through a
DSL/Cable/Satellite modem, connect the Ethernet cable directly to the router’s Internet port, then
follow steps 4 and 5 to complete the hardware connection.
1. Turn off the modem and remove the backup battery if it has one.
2. Connect the modem to the WAN port on your router with an Ethernet cable.
3. Turn on the modem, and then wait about 2 minutes for it to restart.
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This chapter will show you how to configure the basic functions of your router using Quick Setup
Wizard within minutes.
NOTE:
Before configuring the router, you need to set up the TCP/IP Protocol in Obtain an IP address
automatically mode on your PC. For detailed instructions, please refer to Appendix B:
Configuring the PC.
1. To access the web management page, open a web-browser and enter the default domain
name http://mwlogin.net in the address field.
2. A login window will appear. Create a login password when prompted. Then click .
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3. Select your Internet connection type and enter the corresponding parameters with the
information provided by your ISP and click . If you are not sure of the connection type,
4. Customize the 2.4GHz and 5GHz wireless network name and password, or leave them as
default. It is recommended that you set a strong password using a combination of letters,
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After your successful login, you will see the basic configuration page. The main menus are on the
left of the page. On the right you can configure the corresponding function.
There are three functions on the Basic page: Device Management, Network and Wireless. The
detailed explanations for each function are listed below.
Choose Device Management, you can view and manage the connected or blocked devices on
the page.
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1. Connected Devices
Device Name- Displays the name and IP address of the device. You can click to edit the
device name.
Rate - Displays the current upstream and downstream speed of the device.
Upstream/Downstream - You can click the button in the column to set the upstream or
downstream speed for the device.
2. Blocked Devices
Device Name- Displays the name and MAC address of the blocked device. You can click
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4.2 Network
Choose Network, you can view and customize the basic Internet settings on the page.
1. PPPoE
If your ISP provides a PPPoE username and password, select PPPoE, and enter the parameters.
Username/Password - Enter the username and password provided by your ISP. These
fields are case-sensitive.
2. Static IP
If your ISP provides a static IP Address, Subnet Mask, Gateway and DNS setting, select Static
IP and enter the parameters.
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Subnet Mask - Enter the subnet Mask in dotted-decimal notation provided by your ISP,
usually is 255.255.255.0.
Default Gateway - Enter the gateway IP address in dotted-decimal notation provided by your
ISP.
3. Dynamic IP
If your ISP provides the DHCP service, select Dynamic IP, and the router will automatically get IP
parameters from your ISP.
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4.3 Wireless
Choose Wireless, and you can change the SSID (network name) and password on the page.
Password - Enter 8-63 characters using a combination of numbers, letters and symbols. The
security version is WPA2-PSK/WPA-PSK, which supports AES encryption that provides a
good level of security. If you select No Security, the filed will be left blank.
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This chapter will show each web page's key functions and the configuration way.
5.1 Network
There are five submenus under the Network menu: WAN Settings, LAN Settings, MAC Address
Settings, DHCP Server and IP&MAC Binding. Click any of them, and you can configure the
corresponding function.
1. If your ISP provides a PPPoE connection, select PPPoE, and enter the parameters.
WAN Settings
Username/Password - Enter the username and password provided by your ISP. These
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Dial Mode - Select the Dial Mode from the drop-down list. It is recommended that you
keep the default Auto mode.
WAN Rate Settings – You can select the rate and duplex mode for the WAN port. By
default, it is Auto Negotiation.
Connection Mode
Connect On Demand - In this mode, the Internet connection can be terminated automatically
after a specified inactivity period (Max Idle Time) and be re-established when you attempt to
access the Internet again. If you want your Internet connection keeps active all the time,
please enter 0 in the Max Idle Time field. Otherwise, enter the number of minutes you want
to have elapsed before your Internet access disconnects.
Connect Manually - This mode also supports the Max Idle Time function as Connect on
Demand mode. The Internet connection can be disconnected automatically after a specified
inactivity period.
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MTU Size - The default MTU size is 1480 bytes. It is NOT recommended that you change the
default MTU Size unless required by your ISP.
Service Name/Server Name - The service name and server name should not be configured
unless it is necessary for your ISP. In most cases, leaving these fields blank will work.
ISP Specified IP Address - If your ISP does not automatically assign IP addresses to the
router during login, please select Use ISP Specified IP Address and enter the IP address
provided by your ISP in dotted-decimal notation.
Primary DNS/Secondary DNS - If your ISP does not automatically assign DNS addresses to
the router during login, please select Use There DNS Servers and enter the IP address in
dotted-decimal notation of your ISP’s primary DNS server. If a secondary DNS server
address is available, enter it as well.
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2. If your ISP provides the DHCP service, select Dynamic IP, and the router will automatically
get IP parameters from your ISP.
MTU Size - The normal MTU (Maximum Transmission Unit) value for most Ethernet networks
is 1500 bytes. Do not change the default MTU Size unless required by your ISP.
Use These DNS Servers - If your ISP gives you one or two DNS addresses, select this
option and enter the primary and secondary addresses into the corresponding fields.
Otherwise, the DNS servers will be assigned dynamically from your ISP.
Host Name - This option specifies the host name of the router.
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Get IP with Unicast DHCP - A few ISPs' DHCP servers do not support the broadcast
applications. If you cannot get the IP Address normally, you can choose this option. (It is
rarely required.)
3. If your ISP provides a static IP Address, Subnet Mask, Gateway and DNS setting, select
Static IP.
Subnet Mask - Enter the subnet mask in dotted-decimal notation provided by your ISP,
usually is 255.255.255.0.
Default Gateway - Enter the gateway IP address in dotted-decimal notation provided by your
ISP.
MTU Size - The normal MTU (Maximum Transmission Unit) value for most Ethernet networks
is 1500 Bytes. Do not change the default MTU Size unless required by your ISP.
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Go to Network→LAN Settings, you can configure the IP parameters of the LAN on the screen as
below.
MAC Address - The physical address of the router, as seen from the LAN. The value can't be
changed.
LAN IP Settings - Select Auto or Manual. In Auto mode, the router will automatically detect
the LAN-WAN IP address confliction.
Subnet Mask - An address code that determines the size of the network. Normally use
255.255.255.0 as the subnet mask.
NOTE:
1) If you change the LAN IP address, you must use the new IP address to log in to the router.
2) If the new LAN IP address you set is not in the same subnet with the previous one, the IP
Address Pool in the DHCP server will be configured automatically, but the Virtual Server
and DMZ Host will not take effect until they are re-configured.
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Go to Network→MAC Address Settings, you can configure the MAC address of the WAN on
the page.
Some ISPs require that you register the MAC address of your adapter. Changes are rarely
needed here.
Use the current computer's MAC address (MAC Clone) - Some ISPs will register the MAC
address of your computer when you access the Internet for the first time through their cable
modem. If you add a router into your network to share your Internet connection, the ISP will
not accept it as the MAC address is changed. In this case, you need to clone your computer’s
MAC address to the router.
Use this MAC address - If your ISP requires you to register the MAC address, please enter
the correct MAC address into this field in XX-XX-XX-XX-XX-XX format (X is any hexadecimal
digit).
NOTE:
Only the PC on your LAN can use the MAC Clone function.
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Go to Network→DHCP Server, you can configure the DHCP Server settings on the page. The
router is set up by default as a DHCP (Dynamic Host Configuration Protocol) server, which
provides the TCP/IP configuration for all the PCs that are connected to the router on the LAN.
DHCP Server - Click the button to enable or disable the DHCP server. If you disable the
server, you must have another DHCP server within your network or else you must configure
the computer manually.
Start IP Address - Specify an IP address for the DHCP Server to start with when assigning
IP addresses. 192.168.1.100 is the default start address.
End IP Address - Specify an IP address for the DHCP Server to end with when assigning IP
addresses. 192.168.1.199 is the default end address.
Address Lease Time - The Address Lease Time is the amount of time a network user will
be allowed connection to the router with their current dynamic IP Address. Enter the amount
of time in minutes and the user will be leased this dynamic IP Address. After the time is up,
the user will be automatically assigned a new dynamic IP address. The range of the time is 1
~ 2880 minutes. The default value is 120 minutes.
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Default Gateway - (Optional.) It is recommended to enter the IP address of the LAN port of
the router. The default value is 192.168.1.1.
Primary DNS - (Optional.) Enter the DNS IP address provided by your ISP or consult your
ISP.
Secondary DNS - (Optional.) Enter the IP address of another DNS server if your ISP
provides two DNS servers.
NOTE:
To use the DHCP server function of the router, you must configure all computers on the LAN as
Obtain an IP Address automatically.
IP Address - The IP address that the router has allocated to the DHCP client
Effective Time - The time of the DHCP client leased. After the dynamic IP address has
expired, a new dynamic IP address will be automatically assigned to the user.
Go to Network→IP & MAC Binding, you can control access of a specific computer in the LAN by
binding the IP address and the MAC address of the device together.
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Status - Displays whether the MAC and IP address are bound or not.
1. Click Add.
4. Enter the IP Address that you want to bind to the MAC address.
5. Click Save.
To delete existing entries, select the entries in the table, then click Delete Selected.
There are three submenus under the Wireless menu: Host Network, Guest Network and WDS
Bridging. Click any of them, and you will be able to configure the corresponding function.
Go to 2.4GHz Wireless→Host Network, you can configure the settings for the 2.4GHz wireless
host network on this page.
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Password - Enter 8-63 characters using a combination of numbers, letters and symbols. The
security version is WPA2-PSK/WPA-PSK, which supports AES encryption that provides a
good level of security. If you select No Security, the filed will be left blank.
Channel - This field determines which operating frequency will be used. The default channel
is set to Auto, so the router will choose the best channel automatically. It is not necessary to
change the wireless channel unless you notice interference problems with another nearby
access point.
NOTE:
If 11bg mixed, 11g only or 11b only is selected in the Mode field, the Channel Width selecting
field will turn grey and the value will become 20M, which is unable to be changed.
Select the desired wireless mode. It is strongly recommended to select 11bng mixed, and
all of 802.11b, 802.11g and 802.11n wireless stations can connect to the router.
11bgn mixed - Select if you are using a mix of 802.11b, 11g, and 11n wireless clients.
11bg mixed - Select if you are using both 802.11b and 802.11g wireless clients.
11n only - Select if you are using only 11n wireless clients.
11g only - Select if you are using only 11g wireless clients.
11b only - Select if you are using only 11b wireless clients.
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Channel width - Select the channel width from the drop-down list. The default setting is
Auto, which can adjust the channel width for your clients automatically.
Transmit Power - Select either High, Middle, or Low to specify the data transmit power. The
default and recommended setting is High.
Enable SSID Broadcast - If you select the Enable SSID Broadcast checkbox, the wireless
router will broadcast its name (SSID) on the air.
AP Isolation - Select this checkbox to enable the AP Isolation feature that allows you to
confine and restrict all wireless devices on your network from interacting with each other, but
still able to access the Internet. AP isolation is disabled by default.
Go to 2.4GHz Wireless→Guest Network, you can configure the settings for the wireless guest
network on this page.
Guest Network - Click to enable or disable the Guest Network function here.
Network Name (SSID)/Password - Set the network name and password for Guest Network.
Password may contain 8-63 characters. It is recommended you use a combination of
numbers, letters and symbols.
Access my local network - If Yes is selected, the wireless devices on the guest network are
able to access your local network. The default value is No.
Upstream Bandwidth - The upload speed through the WAN port for Guest Network.
Downstream Bandwidth - The download speed through the WAN port for Guest Network.
Set Guest Access Time - During this time the wireless stations could access the AP.
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Go to Wireless→WDS Bridging, and follow the steps below to configure WDS bridging settings.
2. Select a network from the table and enter the password, or you can click Add router
manually and enter the network name and password. Then click Next.
3. Enter the wireless parameters of your router. It is recommended to set the same SSID and
Password as the root router. Then click Next.
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Note: If you have changed the LAN IP address of your router during the setup, you need to log in
to the web management page using the domain name (mwlogin.net) or the new LAN IP you have
just set.
There are two submenus under the 5GHz Wireless menu: Host Network and WDS Bridging.
Click any of them, and you will be able to configure the corresponding function.
Go to 5GHz Wireless→Host Network, you can configure the settings for the 5GHz wireless host
network on this page.
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Password - Enter 8-63 characters using a combination of numbers, letters and symbols. The
security version is WPA2-PSK/WPA-PSK, which supports AES encryption that provides a
good level of security. If you select No Security, the filed will be left blank.
Channel - This field determines which operating frequency will be used. The default channel
is set to Auto, so the router will choose the best channel automatically. It is not necessary to
change the wireless channel unless you notice interference problems with another nearby
access point.
Select the desired wireless mode. It is recommended to select 11a/n/ac mixed, and all of
802.11a, 802.11n and 802.11ac wireless clients can connect to the router.
11 a/n/ac mixed - Select if you are using a mix of 802.11a, 802.11n and 802.11ac wireless
clients.
11 a/n mixed - Select if you are using both 802.11a and 802.11n wireless clients.
Channel width - Select the channel width from the drop-down list. The default setting is
Auto, which can adjust the channel width for your clients automatically.
Transmit Power - Select either High, Middle, or Low to specify the data transmit power. The
default and recommended setting is High.
Enable SSID Broadcast - If you select the Enable SSID Broadcast checkbox, the wireless
router will broadcast its name (SSID) on the air.
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AP Isolation - Select this checkbox to enable the AP Isolation feature that allows you to
confine and restrict all wireless devices on your network from interacting with each other, but
still able to access the Internet. AP isolation is disabled by default.
Go to 5GHz Wireless→WDS Bridging, and follow the steps below to configure WDS bridging
settings.
2. Select a network from the table and enter the password, or you can click Add router
manually and enter the network name and password. Then click Next.
3. Enter the wireless parameters of your router. It is recommended to set the same SSID and
Password as the root router. Then click Next.
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Note: If you have changed the LAN IP address of your router during the setup, you need to log in
to the web management page using the domain name (mwlogin.net) or the new LAN IP you have
just set.
There are two submenus under the Network Control menu: Parental Controls and Access
Control. Click any of them, and you will be able to configure the corresponding function.
Go to Network Control→Parental Controls, and then you can configure the parental controls in
the screen. The Parental Controls function can be used to control the internet activities of the child,
limit the child to access certain websites and restrict the time of surfing.
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Effective Time - All devices except the parental devices will be restricted. Click and drag
across the cells to set the restriction time periods.
1. Click Add.
3. Click Save.
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1. Click and drag across the cells to set the restriction time periods.
2. Click Save.
Go to Network Control→Access Control, and then you can configure the access control in the
screen.
White List - Select to allow only the Internet activities specified in the table.
Black List - Select to block only the Internet activities specified in the table
Description - Displays the name of the rule and this name is unique.
Hosts Under Control - Displays the host selected in the corresponding rule.
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4. Click Configure in the Hosts Under Control column to add a host, then click Apply.
Host Description - In this field, create a unique description for the host.
Mode - Here are two options, IP Address and MAC Address. You can select either of
them from the drop-down list.
IP Address Range - Enter the IP address or address range of the host in dotted-decimal
format (e.g. 192.168.0.23).
If the MAC Address is selected, you can see the following item:
MAC Address - Enter the MAC address of the host in XX-XX-XX-XX-XX-XX format (e.g.
00-11-22-33-44-AA).
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5. Click Configure in the Target column, you can select Any Target, or select Add to add a
new target. Then click Apply.
Description - In this field, create a description for the target. Note that this description
should be unique.
Mode - Here are two options, IP Address and Website Domain. You can choose either of
them from the drop-down list.
IP Address Range - Enter the IP address (or address range) of the target (targets) in
dotted-decimal format.
Common Service - Here lists some common service ports. Select one from the
drop-down list, and the corresponding port number will be filled in the Port field
automatically. For example, if you select HTTP, 80 will be filled in the Port field
automatically.
Port - Specify the port or port range for the target. For some common service ports, you
can make use of the Common Service item above.
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Protocol - Here are three options, All, TCP and UDP. Select one of them from the
drop-down list for the target.
If the Website Domain is selected, you will see the following items:
Domain Name - Here you can enter 4 domain names, either the full name or the
keywords (for example, Mercusys). Any domain name with keywords in it
(www.mercusys.com) will be blocked or allowed.
6. Click Configure in the Schedule column, you can select Any Time, or select Add to add a
new schedule. Then click Apply.
Description - In this field, create a description for the schedule. Note that this
description should be unique.
Time - Click and drag across the cells to set the effective time periods.
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There are five submenus under the Forwarding menu: Virtual Server, DMZ Server, UPnP
Settings, Advanced Routing and Dynamic DNS. Click any of them, and you will be able to
configure the corresponding function.
Go to Advanced Users→Virtual Server, and then you can view and add virtual server on the
page. Virtual server can be used for setting up public services on your LAN.
Common Server - Some common services already exist in the drop-down list.
External Port - The numbers of External Service Ports. You can enter a service port or a
range of service ports (the format is XXX - YYY; XXX is the Start port and YYY is the End
port).
Internal Port - The Internal Service Port number of the PC running the service application.
You can leave it blank if the Internal Port is the same as the External Port, or enter a
specific port number when External Port is a single one.
Protocol - The protocol used for this application, either All (all protocols supported by the
router), TCP or UDP.
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1. Click Add.
2. Select a service from drop-down list to automatically populate the appropriate port number in
the External Port field. If the service that you want to use is not listed, enter the number of
the service port or service port range in the External Port field.
3. Leave the Internal Port blank if it is the same as the External Port, or enter a specific port
number if the External Port is a single port.
4. Enter the IP address of the computer running the service application in the IP Address field.
5. Select the protocol used for this application in the Protocol drop-down list, either TCP, UDP,
or All (All protocols supported by the router).
6. Click Save.
NOTE:
Please make sure the external port is different from the port used for local and remote
management, or the virtual server may not be working properly.
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Go to Advanced Users→DMZ Server, and then you can view and configure DMZ host on the
page. The DMZ host feature allows one local host to be exposed to the Internet for a
special-purpose service such as Internet gaming or video conferencing.
1. Enter the IP address of a local PC that is set to be DMZ host in the DMZ Host IP Address
field.
2. Click Save.
3. Toggle On to enable DMZ Server.
Go to Advanced Users→UPnP Settings, and then you can view the information about UPnP.
The Universal Plug and Play (UPnP) feature allows the devices, such as Internet computers, to
access the local host resources or devices as needed. UPnP devices can be automatically
discovered by the UPnP service application on the LAN.
Application Description - The description about the application which initiates the UPnP
request.
External Port - The port which the router opened for the application.
Protocol - The type of protocol which is opened.
Internal Port - The port which the router opened for local host.
IP Address - The IP address of the local host which initiates the UPnP request.
Status – Displays the port is active or not.
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Destination Address - The address of the network or host that you want to assign to a static
route.
Subnet Mask - The Subnet Mask determines which portion of an IP Address is the network
portion, and which portion is the host portion.
Next Hop - The IP Address of the gateway device that allows for contact between the router
and the network or host.
1. Click Add.
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Destination Address - The address of the network or host to which the static route is
assigned.
Subnet Mask - The subnet mask determines which portion of an IP address is the network
portion, and which portion is the host portion.
Next Hop - The IP address of the gateway device that allows for contact between the router
and the network or host.
Port - Displays either the Destination IP Address is on the LAN/WLAN or on the WAN.
Go to System Tools→Web Management, and then you can configure the management rule on
the page.
Local Management
To allow specific devices to access and manage the router locally, follow these steps:
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2. Enter each MAC address in a separate field. You can click to add your current PC’s
Remote Management
To allow all devices to access and manage the router remotely, follow the steps below:
1. Select Allow all remote devices.
2. Enter the port number to be used to access the router between 1024 and 65535. The default
value is 8888.
3. Click Save.
To allow specified devices to access and manage the router remotely, follow the steps
below:
1. Select Allow specified remote devices.
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2. Enter the IP Address you will use when accessing your router from the Internet.
3. Enter the port number to be used to access the router between 1024 and 65535. The default
value is 8888.
4. Click Save.
NOTE:
1. To access the router, you should type your router's WAN IP address into your browser's
address field, followed by a colon and the custom port number (e.g.
http://202.96.12.8:8080). After entering the correct password, you will be able to access
the router's web management page.
2. Be sure to set a very secure password for the router.
Go to System Tools→Time Settings, and then you can configure the time on the following page.
Time Zone - Select your local time zone from this drop-down list.
Date/Time - The router automatically obtains GMT from the Internet based on the time zone
you select.
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NOTE:
This setting will be used for some time-based functions such as Parental Controls and Access
Control. Please specify your time zone before you configure these functions.
Go to System Tools→Firmware Upgrade, and then you can update the latest version of
firmware for the router on the page.
Hardware Version - Displays the current hardware version. The version of the upgrade file
must accord with the router’s current hardware version.
NOTE:
To avoid any damage, it is important to keep router powered on during the entire process.
Go to System Tools→Factory Default Restore, and then and you can restore the configurations
of the router to factory defaults.
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NOTE:
All your custom settings will be lost when defaults are restored.
Go to System Tools→Backup & Restore, and then you can save the current configuration of the
router as a backup file and restore the configuration via a backup.
Click Backup to save all configuration settings as a backup file to your local computer.
1. Click Browse to locate and select the configuration file which you want to restore.
2. Click Restore to update the configuration with the file you have selected.
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NOTE:
1. All current configurations will be lost once the router is restored.
2. To avoid any damage, keep the device powered on during the process
3. After the upgrade process is complete (about 20 seconds), the device will reboot
automatically.
5.6.6 Reboot
Go to System Tools→Reboot, and then you can click the Reboot button to reboot the router on
the page.
Some settings of the router will take effect only after rebooting, which include:
• Restore the router's settings to factory defaults (system will reboot automatically).
• Update the configuration with the file (system will reboot automatically).
Go to System Tools→ Login Password, and then you can change the login username and
password of the router on the page.
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Go to System Tools→Diagnostic Tools, and then you can test the Internet connection of your
network via Ping or Tracert on the page.
Ping - This diagnostic tool troubleshoots connectivity, reachability, and name resolution to a
given host or gateway.
Tracert - This diagnostic tool tests the performance of a connection.
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NOTE:
You can use ping/tracert to test numeric IP address or domain name. If pinging/tracerting the IP
address is successful, but pinging/tracerouting the domain name is not, you might have a name
resolution problem. In this case, ensure that the specified domain name can be resolved by
using Domain Name System (DNS) queries.
Pings Packet Number - Specifies the number of Echo Request messages sent. The default
is 4.
Ping Packet Size - Specifies the number of data bytes to be sent. The default is 64.
Ping Timeout - Time to wait for a response, in milliseconds. The default is 800.
Tracert Max Hops - Set the maximum number of hops (max TTL to be reached) in the path to
search for the target (destination). The default is 20.
NOTE:
1. Only one user can use the diagnostic tools at one time.
2. Ping Packet Number, Ping Packet Size and Ping Timeout are Ping Parameters, and
Tracert Max Hop is Tracert Parameter.
Go to System Tools→System Log, and then you can view the logs of the router.
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Appendix A: Troubleshooting
1) For wireless password: By default, the wireless network has no password. If you have set
password for the network, log in to the router’s web management page, go to
Basic→Wireless to obtain or reset your password.
2) For the web management page password: Restore the router to its factory default settings
and then create a new password when prompted.
Method one: With the router powered on, press and hold the Reset button for approximately 8
seconds until all LEDs turn on momentarily. And then release the button and wait the router to
reboot to its factory default settings.
Method two: Restore the default setting from Advanced→System Tools→Factory Default
Restore of the router's web management page.
NOTE:
Once the router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
T3. What can I do if I cannot log in to the router's web management page?
This can happen for a variety of reasons, please try the methods below.
Make sure the router connects to the computer correctly and the corresponding LED
indicator(s) light up.
1) Go to Start→Control Panel→Network and Internet, and click View network status and
tasks;
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4) Click LAN settings, deselect the following three options and click OK;
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Note: You’ll need to reconfigure the router to surf the Internet once the router is reset.
1) Make sure the router connects to the computer correctly and the corresponding LED
indicator(s) light up.
2) Check to see if you can log in to the web management page of the router. If you can, try the
following steps. If you cannot, please set your computer by referring to T3 and then try to see
if you can access the Internet. If the problem persists, please go to the next step.
3) Make sure you have selected the proper WAN Connection Type and entered the parameters
correctly.
5) If you still cannot access the Internet, please restore your router to its factory default settings
and reconfigure your router by following the instructions in Chapter 3 Quick Installation Guide.
6) Please feel free to contact our Technical Support if the problem still exists.
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1) On the Windows taskbar, click Start button, and then click Control Panel.
2) Click the Network and Internet, and click the Network and Sharing Center, then click
Change adapter settings.
3) Right click the icon that showed below, select Properties on the prompt page.
4) In the prompt page that showed below, double click on the Internet Protocol Version 4
(TCP/IPv4).
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5) The following TCP/IP Properties window will display and the IP Address tab is open on
this window by default.
Now you have two ways to configure the TCP/IP protocol below:
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1 Select Use the following IP address radio button. And the following items available
2 If the router's LAN IP address is 192.168.1.1, specify the IP address as 192.168.1.x (x is from
2 to 254), and Subnet mask is 255.255.255.0.
3 Enter the router’s LAN IP address (the default IP is 192.168.1.1) in the Default gateway field.
4 Select Use the following DNS server addresses radio button. In the Preferred DNS Server
field you can type the DNS server IP address, which has been provided by your ISP
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