Zencus

Real Time Solutions

Zencus Hawkeye-100
User Manual

Installation and Configuration Guide

2/3/2015
Zencus Hawkeye-100 User Manual - Installation and Configuration Guide
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Table of Contents
General Description ................................................................................................................................ 1
Housing ............................................................................................................................................... 1
IO Interfaces ........................................................................................................................................ 2
Modbus RTU on RS-485 ...................................................................................................................... 2
Mono-Transmitters ............................................................................................................................. 2
Installation .............................................................................................................................................. 3
Equipment included ............................................................................................................................ 3
Receipt of equipment ..................................................................................................................... 3
Mechanical Installation ....................................................................................................................... 3
Mounting......................................................................................................................................... 3
Connecting the AC power ............................................................................................................... 4
DC fuse ............................................................................................................................................ 5
Connecting the internal battery...................................................................................................... 5
Connecting the 434MHz antenna ................................................................................................... 5
Connecting the GPS antenna .......................................................................................................... 5
Connecting RS-485 .......................................................................................................................... 5
Connecting analogue input 4-20mA signals.................................................................................... 5
Wiring up Pulse Transmitter ........................................................................................................... 6
Switching on and power initialisation ................................................................................................. 6
Switching on Mono-Transmitters ................................................................................................... 6
Switching on Hawkeye .................................................................................................................... 8
General Arrangement ........................................................................................................................... 10
Configuring Hawkeye-100 ..................................................................................................................... 11
Configuration Files ............................................................................................................................ 11
General.txt .................................................................................................................................... 11
Inst.txt ........................................................................................................................................... 13
Calib.txt ......................................................................................................................................... 14
Modbus.txt .................................................................................................................................... 14
Operation .......................................................................................................................................... 15
Starting up Hawkeye ..................................................................................................................... 15
Initialisation................................................................................................................................... 15
Reading Instruments ..................................................................................................................... 15
Modbus Slave ................................................................................................................................ 16
Technical Specification.......................................................................................................................... 17
Troubleshooting .................................................................................................................................... 18

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List of Figures
Figure 1: Zencus Hawkeye Housing ........................................................................................................ 1
Figure 2: PCB Terminals .......................................................................................................................... 6
Figure 3: Zencus Mono-Transmitter ....................................................................................................... 7
Figure 4: Remove grey plug .................................................................................................................... 7
Figure 5: Switching on/off Mono-Transmitter ........................................................................................ 7
Figure 6: Power Control Switches ........................................................................................................... 9
Figure 7: Hawkeye Layout ..................................................................................................................... 10
Figure 8: Start up Screen ....................................................................................................................... 15
Figure 9: Initialisation............................................................................................................................ 15
Figure 10: Displaying Readings ............................................................................................................. 15

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General Description
Hawkeye-100 is a self-contained compact monitoring and data transmission unit designed to read
and log from attached analogue and digital devices and/or a network of Zencus wireless sensors.

Data delivery is via the hosted Hawkeye Remote User web interface or alternatively the Zencus Data
Visualization Suite can be installed on a corporate web server. Hawkeye 100 can be utilised without
visualization by interfacing it directly to an existing DCS/SCADA system using Modbus RTU. Reported
variables include; analogue and digital channels, operational readings from third party components
and diagnostics parameters such as battery and auxiliary power voltages. The Hawkeye Visualization
Suite offers comprehensive plotting, trending and reporting, with SMS or email based configurable
alarms.

Housing
The Zencus Hawkeye units are designed in such a way that they will meet user process requirements
in the best possible way. This means that depending on the environment Hawkeye enclosures can
vary in size and material. The standard enclosure issued is as follows:
Material: Protection category IP to Approvals:
 Enclosure and door: Sheet IEC 60 529:  UL
steel, all-round foamed-in PU  IP 66  CSA
seal.  TÜV
Surface finish: Protection category NEMA:  Germanischer Lloyd
 Enclosure and door: Dipcoat  NEMA 4  Russian Maritime Register of
primed, powder-coated on Shipping
the outside, textured paint Supply includes:  Lloyds Register of Shipping
 Mounting plate: Zinc-plated  Enclosure with hinged door  Bureau Veritas
 180° hinge  VDE
Colour:  Cam lock with 3 mm double-
 RAL 7035 bit insert

Typical housing is shown in the picture below:

Figure 1: Zencus Hawkeye Housing

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Table below specifies the dimensions of the Hawkeye enclosure:

Width (B) mm 300

Height (H) mm 400
Depth (T) mm 120
Mounting Plate width (F) mm 275
Mounting plate height (G) mm 385
Material thickness – enclosure mm 1.38
Material thickness – door mm 1.25

IO Interfaces
The Hawkeye unit can be configured to have a maximum of 4 analogue inputs, 2 digital inputs and 2 digital
outputs/relays.

 Analogue input options: 0-20mA, 4-20mA, 0-10V, and 0-5V (custom signal conditioning is

available i.e. for Cathodic Protection Systems))

 Digital outputs: Dry contact, solid state relay.

Additional analogue and digital IOs can be achieved with add on IO modules.

Modbus RTU on RS-485

Modbus RTU is an open, serial (RS-232 or RS-485) protocol based on master/slave or client/server
architecture. The protocol interconnects field equipment such as sensors, actuators, and controllers
and is widely used in both process and manufacturing automation. The fieldbus environment is the
base level group of digital networks in the hierarchy of plant networks.

Hawkeye has a built in Modbus slave stack implementation. Any standard Modbus master device
can connect Hawkeye Modbus using RS-485 port.

Mono-Transmitters
The Zencus Mono-Transmitter design integrates a precision sensor, 434MHz radio transmitter and
battery in a single compact unit. The design is light but robust and can screw directly into existing
connections with no support structure, cables or conduit required.

The Mono-Transmitter can transmit up to 200m or up to 3km with Repeaters and with typical
transmission frequencies between 10 and 60 seconds the Mono-Transmitter has a battery life of
between 2 and 10 years, respectively.

The Zencus Mono-Transmitter forms part of the Zencus Wireless Network, with up to 200 Mono-
Transmitters feeding into a single Hawkeye, Field Transceiver or Gateway for onward data
transmission. Data delivery is via the Zencus Data Visualization Suite or directly into the clients
existing SCADA system.

Zencus Mono Transmitters can be supplied with a variety of sensor options and ranges, e.g.
pressure, temperature, differential pressure, pulse-count, etc.

Refer to the Mono-Transmitter User Manual for further details regarding installing, removing and
powering the Mono Transmitter on or off.

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Installation
Equipment included
Hawkeye box includes 434MHz receiver, GPS, RS-485, RTC, SMPSU, AC breaker, 12V battery. GPS
disc antenna and 434MHz rubber ducky antenna for receipt of wireless sensor signals. Also included
is the optional mounting kit for mounting of the Hawkeye enclosure to a pole.

Receipt of equipment
Check the outside packing box for damage incurred during shipment. Should the packing box be
damaged, then the local carrier must be notified at once regarding his liability, if required. At the
same time a report should be submitted to:

Zencus International Ltd

6 Barnwell Workshops
Barnwell, Northants, UK
PE5 86E

Carefully remove the equipment from the packing box. Do not discard spare or replacement parts
with the packing material and inspect the contents for damaged or missing parts.

Return Shipment
When returning material, always describe the problem and if possible the work to be done, in a
covering letter.

Important: Clearly note, on top of the package, the returns number given to you by Zencus
International Ltd, if applicable.

Service
If the equipment is not properly serviced, serious personal injury and/or damage to the equipment could
be the result. It is therefore important that servicing is performed by trained and qualified service
personnel. Zencus International Ltd has a trained staff of servicemen available.

Mechanical Installation
Mounting
Hawkeye can be supplied with or without a mounting structure (included for solar versions). On the
reverse of the Hawkeye unit or the supplied mounting structure there are two fixing rails, which are
used with the supplied Universal Channel Clamps to fix the unit to a mounting pole (typically 2” to
3”)

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Fixing rails located on the rear of the

Hawkeye enclosure or the rear of
the mounting structure if supplied.

Universal channel clamps supplied

for easy fixing of the Hawkeye unit
onto a mounting pole.

Universal Channel Clamps are

supplied for securing Hawkeye unit
with or without mounting structure
to a 2”-3” pole.

For most installations the Hawkeye will require a GPS antenna in addition if wireless instruments are
present a receiving antenna will be supplied.

Connecting the AC power

 AC mains connects to the bottom terminals of the double-pole MCB.
 Live is intended to be on the left and Neutral on the right.
 Connect also a protective earth; this goes to the green/yellow dinrail terminal. The terminal
connects directly to the dinrail and in addition there is a factory-fitted cable to the main
mounting plate.

Cable conductor Function Termination

Incoming mains live (phase) Live 90 – 264V AC Left side of MCB
Incoming mains neutral Neutral Right side of MCB
Incoming earth Protective Earth / Ground Green/yellow dinrail terminal

The TDK SMPSU has a wide range of acceptable AC supply voltages, from 90 up to 264 V, 47 – 63 Hz.

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DC fuse
There is a dinrail-mounted fuse holder to the left of the SMPSU. This prevents overcurrent in the DC
drawn from the SMPSU, and the fuse fitted is normally 3.15 or 4.0A. The fuse needs to be present
and good. If it is not, the system will run down its battery.

There is no visual indication of good DC to the board or of correct battery charging – if you suspect a
problem you may check that the (glass) fuse looks good or test voltages to show that DC power is
going in at the green PCB terminals, or test that the battery voltage is gradually climbing after first
application of mains power.

Connecting the internal battery

A pair of single wires with prepared crimped ends has been provided for this.

The cable is factory-fitted but normally left unconnected at the battery for shipping.

Cable conductor Function Battery termination

Black 0 V ground Negative
Red +12 V Positive (red surround in
battery top)

Connecting the 434MHz antenna

The antenna has an N-type connector at its base. If it is a small (20cm) flexible antenna, and its
connector is the right gender, it may be connected directly onto the bulkhead connector on the top
of the Hawkeye box.

Optionally an extension RF cable is used to extend the N-type connection to a different location
(usually further up a mounting pole) at which the antenna is mounted.

Connecting the GPS antenna

The GPS antenna has an SMA connector that must be screwed onto the SMA bulkhead jack on the
top of the Hawkeye box. Arrangements should be made to mount the antenna where it has a good
view of most of the sky.

Connecting RS-485
 Terminals for RS-485 are located at the top of the main Hawkeye PCB.
 Take care not to apply too much force to the terminals with the screwdriver.

Connecting analogue input 4-20mA signals

 The four 4-20mA input channels are connected in the field by means of the double-deck,
dinrail-mounted terminals.
 The channels each include (nominal 24 V) loop power.
 The internal arrangement of each individual channel is as follows:

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Figure 2: PCB Terminals

Wiring up Pulse Transmitter

Instruments are supplied with an external wiring cable and M20 threaded adaptor with M20 lock nut
to mount and secure the Mono-transmitter.
There are 3 external cables (Red, Blue and Green) used to connect the Mono Transmitter directly to
a pulse generating flow meter, or junction box connected to the pulse generating flow meter.

Example: Connecting to Cameron flow meter

1. Red - common to both types of Cameron flow meter

2. Blue - used in conjunction with red (1. above) to connect to a Cameron MCII flow meter
3. Green - used in conjunction with red (1. above) to connect to a Cameron MCIII flow meter

For more details, please refer to Mono-Transmitter User Manual.

Switching on and power initialisation

Switching on Mono-Transmitters
Instruments are normally supplied turned ‘Off’. Pairs of magnets have been supplied with the
equipment to activate the magnetic ‘On’ & ‘Off’ reed switch which is built into the radio transmitter.

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Figure 3: Zencus Mono-Transmitter

1. Remove the grey blanking plug from the Mono Transmitter using a flat head Screw driver.
Removing the grey blanking plug is not always necessary, i.e. you can place the magnet/ pair of
magnets, against the grey blanking plug and in most cases this will turn the MT ‘On’ and ‘Off’.

Figure 4: Remove grey plug

2. If the grey blanking plug has been removed, insert the cylindrical shaped magnet into the hole in
the stainless steel mono transmitter enclosure and touch the magnet against the black casing of
the radio transmitter inside.

Figure 5: Switching on/off Mono-Transmitter

3. To turn the instrument ‘On’, hold the magnet in place for 5 to 6 seconds for instruments designed
to transmit every 30 seconds. Then remove the magnet(s). Temperature instruments can take a

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few seconds to transmit after turning them on. Pressure instruments usually transmit
immediately after they are turned on.
4. To turn the instrument ‘Off’, hold the magnet in place for approx. 20 to 25 seconds. Then remove
the magnet / magnets.
5. Very occasionally, instruments can be a little temperamental to turn on. Particularly if you are
turning them ‘On’ and ‘Off’ frequently over a short period of time.

If an instrument continues to prove difficult to turn on, repeat the turn off sequence with the
magnet for 20 to 25 seconds, even though the instrument appears not to be transmitting. Leave
the instrument for a few minutes and the attempt to turn it back on again holding the magnet in
place for 5 to 6 seconds if 30 second transmission rate.

6. Occasionally using the two magnets in line helps the process.

Switching on Hawkeye
The system will operate normally from a fully charged internal battery, for a period of time. The
built-in battery is not intended to be the primary source of power.

AC mains must be connected and switched on at the MCB to enable charging of the battery. An LED
on the SMPSU shows that an AC main is present and working.

There are two stages of DC power switching and both need to be turned on to make the Hawkeye
system power up.

The ‘hard’ DC power switch

There is a small sliding power switch on the main Hawkeye PCB. This needs to be slid into the ‘on’
position. (Towards the middle of the board) It is now possible for the system to power up, at the
command of the RTC power controller.

The ‘soft’ power switch

The RTC power controller board has three small push-buttons. After the 12 V DC supply from the
battery (and mains) has been established, the ‘on’ pushbutton must be pressed. This initialises the
RTC power controller into its active state. There is a small green LED on the RTC power controller
that lights up (dimly) when it is in its active state. There should also be visible activity (red LED, LCD
display) on the red microcontroller board of the Hawkeye system, providing its slide switch is already
turned on.

It doesn’t actually matter in which order you set these two power switches, but by first turning on
the Hawkeye’s mechanical slide switch, you will then get a good clear indication that the system is
active when you initialise the RTC power controller.

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Figure 6: Power Control Switches

This image shows the location of the two power control switches

Caution
 There are prominent parts of the electronics that are at + 12V and must not be shorted to
system ground. Therefore keep all tools, cables, other implements from touching the
electronics.
 The battery charging circuit is designed specifically for chaging lead-acid batteries only.

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General Arrangement

Figure 7: Hawkeye Layout

Note: Ribbon cable at top must be connected to RTC board.

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Configuring Hawkeye-100
Configuration Files
Hawkeye-100 unit is fully user configurable. The Configuration settings are contained in text files
which can be edited in any standard text reader application like notepad. The files are stored in a
memory card in Hawkeye-100.

To access the memory card:

1. Open the lid of Hawkeye-100

2. Remove the battery
3. Remove the card from the side of Hawkeye-100
4. User a memory card reader on a PC to read/edit the contents of Configuration files.

Below is the description of all the configurations stored in files on SD card. The configurations are
explained for all configuration files individually for better understanding.

General.txt
This file is used for General configurations.

SERIAL=2031
 Set Hawkeye Serial Number here

DEBUG=1
 Displays debug messages on Hyper-terminal
 1 = TRUE, 0 = FALSE

DATA_LOGGING=1
 Enables data logging of readings in the SD Card
 A new data log file is created everyday with the date as filename
 1 = TRUE, 0 = FALSE

LCD=1
 Displays messages and readings on the LCD screen
 1 = TRUE, 0 = FALSE

DISPLAY_READINGS_ON_LCD=1
 Specifies whether to display the instrument readings on LCD or not
 Should be set to 1 by default
 1 = TRUE, 0 = FALSE

GPS_SYNC_FREQ=30
 Specified in minutes
 Sets the frequency of GPS time update in a mains powered Hawkeye

AI_READ_FREQ=0
 Specified in minutes
 0 means continuous
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 Sets the frequency of how often the Hawkeye Analog channels and Modbus instruments are
read

AI_STABILITY_PERIOD=2
 Specified in seconds
 Specifies how long Hawkeye should wait after switching on amplifier and before taking the
readings
 Required for corrosion probes
 Normally set to 2

READING_EXPIRY_TIME=10
 Specified in minutes
 Specifies how long a reading is valid for
 If Hawkeye doesn’t receive a reading for 10 minutes for an instrument, it will mark the old
reading as invalid and transmit a NO_READING flag instead
 Useful for Zencus Mono-transmitters and Modbus instruments

DATA_LOGGING_FREQUENCY=30
 Specified in minutes
 Specifies how often instrument readings should be data logged
 In a solar powered version, if the BATTERY_MODE = 1, then Hawkeye will data log every
single time it takes readings
 In a mains powered version, Hawkeye will use this parameter to determine how often it
should data log

MT_READING_WAIT_TIMEOUT=2
 Specified in minutes
 Specifies how long Hawkeye should wait for the mono-transmitter readings before
transmission to make sure that we have received all mono-transmitters
 Should be set to 2 minutes as mono-transmitters transmit readings every 30 seconds approx

LOW_VOLTAGE_DISCONNECT=1
 If Set to 1, Hawkeye will power off, if the battery voltage is lower than
BATTERY_MIN_THRESHOLD set in General.txt (Default value is 11.5)

USE_EXTERNAL_RTC=1
 Specifies if the external RTC board is present
 Set to 1, if it’s a solar powered Hawkeye
 Set to 0, if it’s a main powered Hawkeye
 External RTC will be used to power down Hawkeye after every transmission and then power
up again at specified time
 1 = TRUE, 0 = FALSE

SOFTWARE_WATCHDOG_ENABLED=1
 If Hawkeye becomes nonresponsive, RTC will restart it in less than 20 minutes
 This switch should always be set to 1
 1 = TRUE, 0 = FALSE
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BATTERY_MODE=1
 Specifies if Hawkeye is running in battery mode and should shut down after every
transmission
 Set to 1, if it’s a Solar-Powered Hawkeye
 Set to 0, if it’s a Mains-Powered Hawkeye
 1 = TRUE, 0 = FALSE

POWER_SAVE_DURATION=30
 Specified in minutes
 Specifies how long Hawkeye should shut down for if the battery voltage is lower than
BATTERY_MIN_THRESHOLD set in General.txt (Default value is 11.5)
 Recommended value is 30 minutes
 Useful only in a Solar-Powered Hawkeye

BATTERY_MIN_THRESHOLD
 Specifies the minimum required voltage for Normal operation
 If the voltage is lower than this, Hawkeye will not transmit and will go into power save mode
for ‘POWER_SAVE_DURATION (General.txt)’

BATTERY_MIN_DEADBAND
 Specifies the minimum required voltage for transmission
 If the voltage drops below Deadband, Hawkeye will send one last transmission and will go
into power save mode for ‘POWER_SAVE_DURATION (General.txt)’

Inst.txt
This file specifies the transmitters Hawkeye will data-log and transmit.

Diagnostics and Analog

//ID, TRANSMITTER_TYPE, ADDRESS, ENGINEERING _CONSTANT, ENGINEERING_GRADIENT

1, 1, 4, 0, 1
2, 1, 5, 0, 1
3, 1, 6, 0, 1
4, 1, 0, 0, 1
5, 1, 1, 0, 1
6, 1, 2, 0, 1
7, 1, 3, 0, 1

Mono-Transmitters

//No constant and gradients for Pulse and Temperature MT. Pressure MTs have Constant, Gradient
and Full scale value.

//PULSE AND TEMPERATURE MT

//ID, TRANSMITTER_TYPE, ADDRESS, MT_TYPE

8,2,54824, 3
9,2,8144, 3
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10,2,121370, 2
//PRESSURE MT
//ID, TRANSMITTER_TYPE, ADDRESS, MT_TYPE, CONSTANT, GRADIENT, FULLSCALE_VALUE
11,2,55446, 1, -3.15, 1.2217, 2.5
InstrumentType:

Values for instrument parameter are as follows:

InstrumentType_Invalid = 0,
InstrumentType_Hawkeye = 1,
InstrumentType_Monotransmitter = 2,

MonotransmitterType:

For Mono-Transmitters, type is specified as:

InvalidMT = 0,
PressureMT = 1,
TemperatureMT = 2,
PulseMT = 3

Calib.txt
This file specifies the calibration parameters as well as Min-Max Range for Hawkeye analogue
channels.

This file is supplied by Zencus and should only be changed if re-calibration of the channels is required
in the field.

Modbus.txt
This file specifies Modbus slave settings.

SLAVE_ADDRESS=1
 Numeric value
SERIAL_BAUDRATE=9600
 Numeric value
SERIAL_PARITY=NONE
 Options: EVEN, ODD, NONE
SERIAL_STOP_BITS=1
 Numeric value
IS_REG_NORMAL=1
 Numeric value
 Do not change

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Operation
Hawkeye displays its progress or state of operation on the built-in LCD screen. Messages displayed
on the LCD are quite helpful in checking the status, checking the values of transmitters and for
diagnosing any problem.

Once Hawkeye is configured and switch on, it will perform series for steps for initialisation and
normal operation briefly explained below:

Starting up Hawkeye
When Hawkeye is powered up, it first loads the configuration files from
SD card. If there is no SD card present or SD card is empty, Hawkeye will
restart itself every 10 seconds until it’s able to read the configurations
successfully.

Figure 8: Start up Screen

Initialisation
Once the configurations are loaded, Hawkeye will check the battery
voltage first and compare it with BATTERY MIN DEADBAND (specified in
General.txt). If battery voltage is below deadband, Hawkeye will shut
down for POWER SAVE DURATION (specified in General.txt). This will
protect the battery from being damaged. LOW VOLTAGE DISCONNECT
must be set to ‘1’ in General.txt for this feature.
Figure 9: Initialisation
If battery voltage was greater than deadband, Hawkeye will synchronise
internal and external RTCs with GPS time (UTC). This should take few
seconds to maximum of 10 minutes.

Reading Instruments
Once the RTCs are synchronised, Hawkeye will switch on the analogue
instruments and wait for AI_STABILITY_PERIOD (specified in
General.txt) for the instruments to switch on and stabilise. After
stabilising the instruments, instruments specified in inst.txt will be read.
Hawkeye will receive Mono-transmitter values automatically every 30-
40 seconds. Values of all instruments will be displayed on LCD screen as
shown in the picture. Once the readings are displayed on the screen, Figure 10: Displaying Readings
they will be saved in a data log file on the SD card.

Please note
Instrument 01 is the battery voltage,
Instrument 02 is Aux Power (Solar) and
Instrument 03 is the internal temperature of the Hawkeye.

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Modbus Slave
Hawkeye has a built in Modbus RTU Slave stack which operates on RS-485. The configuration details
of Modbus are specified in Modbus.txt file in the SD Card. Default values are:

Parameter Default Value

Slave Address 1
Serial Baud rate 9600
Serial Parity None
Serial Stop Bits 1

Once the readings are displayed and data logged in a file locally, Hawkeye will then store the values
in Modbus Slave registers.

Modbus Map
All Modbus values are stored in Input registers which are read-only. Below is the detailed map of
Modbus slave registers used.

S. No. Parameter Data type Address Remarks

1 Battery Voltage Float ABCD 30003
2 Aux Power Voltage Float ABCD 30005
3 Temperature Float ABCD 30007
4 Analog Input 0 Float ABCD 30009
5 Analog Input 1 Float ABCD 30011
6 Analog Input 2 Float ABCD 30013
7 Analog Input 3 Float ABCD 30015
8 Temperature MT Address Long ABCD 30301 MT Address: 259544
9 Temperature MT Value Float ABCD 30303
10 Pulse MT Address Long ABCD 30305 MT Address: 239546
11 Pulse MT Value Long ABCD 30307
12 Tank Level MT Address Long ABCD 30309 MT Address: 270514
13 Tank Level MT Value Float ABCD 30311
14 Pressure MT Address Long ABCD 30313 MT Address: 259578
15 Pressure MT Value Float ABCD 30315

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Technical Specification

Power
Battery 12 VDC Portalac Valve Regulated Lead Acid Battery 2.7 Ah
Power Consumption Typical 0.24 – 0.48W
Idle < 100mW

CPU
Microcontroller MSP430F5438 with 256K Bytes Program Flash, 256 Bytes data Flash

Memory
On board 16K Bytes RAM
Memory Card 2GB Micro SD card (> 1yrs data logging)

Interface/Inputs
RS232 For connecting to PC
Analogue Input 12-bit resolution ADC
4 x Powered 4-20mA channels

GPS
GPS Integrated 50 channel GPS.

Environmental
Operational Temp -20 to 65 degC

Physical
Enclosure 300mm(w) x 400mm(h) x 120mm(d)
Mounting Plate 275mm(w) x 385mm(h)
Weight TBC

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Troubleshooting

1. Hawkeye does not go past initialisation screen

Check if the SD card is inserted properly.

2. Hawkeye displays “Err: No SD card” on LCD screen

 Check if the SD card is inserted properly.
 Take the SD card out and re-insert properly.
 Check if SD card contains all the configuration files provided by Zencus.

3. Hawkeye is stuck on “Sync time”

Time synchronisation is done through built-in GPS device and can take from few seconds to
10 minutes.

4. Unable to receive Mono-transmitter reading

 Check if Mono-Transmitter is switched on properly. Refer to “Switching on Mono-
Transmitters” section of the manual.
 Check line of sight from Mono-Transmitter to receiving antenna is clear.
 Check if Mono-Transmitter addresses are configured in inst.txt file in SD Card.
 It is best practice to switch on and test Mono-Transmitter before installing it.
 Refer to Mono-Transmitter user Manual for more details.

5. Unable to connect to Modbus slave

 Check if Modbus wires are connected properly.
 Check if the Modbus address and connection parameters are correct.
 Refer to “Modbus Slave” section for more information

6. Hawkeye powers up and but then switches off immediately

Hawkeye will power down immediately after switching on if the battery and aux power are
below minimum power requirement. It will display the reason for shutdown on the LCD
screen.

Zencus Hawkeye-100 User Manual - Installation and Configuration Guide

REV 0 March 2015
Page 18 of 18